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1. Role Overview The Security Systems Design Engineer is responsible for the development, coordination, and delivery of electronic security system designs and engineering documentation across commercial, industrial, infrastructure, and mission-critical projects. The role supports the Security Design & Engineering function throughout the project lifecycle, from concept and preliminary design through detailed design, construction support, testing, commissioning, and operational handover. Working under the direction of the Senior Security Systems Design Engineer and Design Manager, the role produces accurate, technically compliant, and coordinated security engineering deliverables in accordance with client requirements, project specifications, company standards, and applicable regulations. The role works closely with Security Design Engineers, Senior Engineers, BIM and CAD resources, Project Managers, consultants, contractors, and clients to ensure security systems are appropriately integrated into the wider project design and can be successfully delivered and maintained.2. Key Responsibilities A. Security Systems Design• Develop and produce engineering designs for CCTV & Video Surveillance, Access Control (ACS), Intrusion Detection (IDS), Perimeter Intrusion Detection (PIDS), Intercom & Emergency Communication, Video Management (VMS), PSIM, Security Command & Control, Security Operations Centres (SOC), Visitor Management, and Integrated Security Platforms.• Prepare and contribute to Basis of Design (BoD), Functional Design Specifications (FDS), Detailed Design Packages, Technical Specifications, Security Schematics, Equipment/Device Schedules, Network Architecture Diagrams, Bills of Materials (BOM), Cause-and-Effect Matrices, and Security Programming Matrices.• Ensure engineering deliverables are accurate, coordinated, technically compliant, and aligned with approved design requirements.• Escalate complex technical issues, design risks, and deviations to the Senior Security Systems Design Engineer or Design Manager as appropriate. B. Design Development & Engineering• Develop security system designs from approved project requirements and design information.• Undertake device and equipment selection, system architecture development, security device layouts, equipment room layouts, rack/cabinet layouts, cable and containment requirements, system connectivity, security zoning, door/access control requirements, CCTV coverage, and interface requirements.• Review architectural, MEP, structural, ICT and other project information to ensure security requirements are appropriately incorporated into the design.• Identify design gaps and technical issues and raise them for resolution. C. Technical Documentation• Prepare and maintain design reports, technical specifications, equipment/device/cable schedules, security schematics, network architecture diagrams, system block diagrams, interface documentation, Bills of Materials, and technical submissions.• Ensure documentation is produced in accordance with company templates, project standards, document control procedures, and client requirements.• Maintain revision control and ensure design changes are accurately incorporated into project documentation. D. Multidisciplinary Design Coordination• Coordinate security system designs with Architectural, MEP, ICT, General Contractor, BIM, CAD, and Project Delivery teams.• Participate in multidisciplinary coordination meetings and technical workshops.• Coordinate security device/equipment locations, containment routes, cable pathways, equipment rooms, security control rooms, server/communications rooms, power requirements, network interfaces, and architectural requirements. E. BIM & CAD Coordination• Work closely with BIM and CAD resources to ensure security engineering requirements are accurately incorporated into project models and drawings.• Review Auto CAD drawings, Revit models, security layouts, equipment layouts, riser diagrams, schematics, and coordination drawings.• Provide technical information and design direction to CAD and BIM resources where required.• Ensure security design information is correctly represented within project BIM and CAD environments.• Support the Senior Security Systems Design Engineer in reviewing design deliverables prior to client submission. F. Client & Stakeholder Support• Support the Senior Security Systems Design Engineer and Design Manager during client and stakeholder engagement.• Participate in client meetings, design workshops, technical coordination meetings, design reviews, requirements gathering sessions, and contractor coordination meetings.• Provide technical responses to routine RFIs, client/consultant comments, technical queries, and site queries.• Escalate complex or commercially sensitive technical matters to the appropriate senior engineering resource. G. Risk-Based Security Design• Support security designs based upon Threat Assessments, Vulnerability Assessments, Risk Assessments, Security Risk Registers, and Operational Security Requirements.• Apply defence-in-depth, layered security, security zoning, CPTED principles, operational resilience, and risk-based technology selection.• Ensure security systems address identified risks and operational requirements.• Support the Senior Security Systems Design Engineer in translating risk and operational requirements into practical engineering solutions. H. Security Systems Integration• Support design and coordination of security system interfaces with BMS, Fire & Life Safety Systems, ICT Infrastructure, Data Centre Management Platforms, Operational Technology (OT), Enterprise Management Platforms, and Third-Party Systems.• Contribute to Interface Control Documents (ICDs), Integration Strategies, Alarm Handling Logic, System Interface Requirements, Security Programming Requirements, and Cause-and-Effect Matrices.• Ensure interfaces are clearly documented and coordinated with relevant engineering disciplines. I. Project Delivery & Construction Support• Provide engineering support throughout Concept Design, Detailed Design, Tender, Construction, Installation, Testing & Commissioning, and Handover.• Support technical queries, RFIs, design changes, site coordination, installation queries, design clarifications, drawing updates, and as-built documentation.• Attend site visits where required to verify installation conditions and support resolution of technical issues.• Review installation information against approved design requirements and identify discrepancies for resolution. J. Testing, Commissioning & Handover• Support testing and commissioning activities to verify installed systems operate in accordance with approved design requirements.• Assist with test documentation, commissioning procedures, system verification, integrated systems testing, defect identification, technical issue resolution, as-built documentation, and handover documentation.• Support the Senior Security Systems Design Engineer and Project Manager in resolving technical issues identified during testing and commissioning. K. Pre-Sales & Business Development Support• Provide technical support to Pre-Sales and Business Development activities where required.• Assist with client requirements, technical scope development, preliminary system designs, equipment selection, technical proposals, Bills of Materials, design effort estimates, technical clarifications, and solution development.• Provide practical engineering input to ensure proposed security solutions are technically viable and deliverable.3. Technical Expertise & Tools Enterprise security platforms: Genetec, Lenel S2, Gallagher, Milestone Systems, Avigilon, Axis Communications, Hanwha Vision, and Bosch Security Systems. Working knowledge: CCTV & Video Management Systems, Access Control, Intrusion Detection, Perimeter Security, Security Operations Centres, Security Systems Integration, Structured Cabling Infrastructure, Security Network Architecture, Data Centre Security, Critical Infrastructure Security, and Security Testing & Commissioning.4. Key Interfaces• Design Manager; Senior Security Systems Design Engineer; Security Design Engineers.• CAD Engineers; BIM Engineers; Project Managers; Project Engineers.• Pre-Sales Team; Maintenance Team; Site / Installation Teams.• Clients; Consultants; Main Contractors; Specialist Security Vendors.5. Qualifications & Experience• Degree, diploma, or equivalent technical qualification in Electronic Engineering, Electrical Engineering, Security Systems Engineering, ICT, Telecommunications, or a related discipline.• Typically 4–8 years of relevant experience in electronic security systems design and engineering.• Experience developing and coordinating security system designs.• Experience working within multidisciplinary engineering and construction environments.• Experience with commercial, infrastructure, industrial, Data Centre, or other technically complex projects.• Experience preparing technical design documentation and coordinated engineering packages.• Experience supporting construction, testing, commissioning, and handover activities.6. Preferred Certifications & Accreditations• SIRA Accreditation; Genetec Certification; Gallagher Certification; Lenel S2 Certification.• Milestone Certification; Axis Certification; CPTED Qualification.• Autodesk Revit Certification; BIM Certification.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Work Schedule</b></p><br>Standard (Mon-Fri)<p><b>Environmental Conditions</b></p><br>Office<p><b><u>Job Description</u></b></p><br><p>Join Thermo Fisher Scientific Inc. as a Sr. Clinical Research Associate in our newly created entity in Egypt! This is an outstanding opportunity to contribute to groundbreaking research and support scientific advancements in an ambitious and collaborative environment.</p><br><p><br>We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years.</p><br><p>As part of our global team, you’ll have the opportunity to perform and coordinate all aspects of the clinical monitoring and site management process. As a Senior Clinical Research Associate, you'll conduct on-site or remote visits to assess protocol and regulatory compliance and manage required documentation. You will manage procedures and guidelines from different sponsors and/or monitoring environments (i.e., FSO, FSP, Government, etc.). Acting as a site processes specialist, you will ensure that the trial is conducted in accordance with the approved protocol, ICH-GCP guidelines, applicable regulations, and SOPs to guarantee subjects' rights, well-being, and data reliability. You will ensure audit readiness and develop collaborative relationships with investigational sites and client company personnel. You may assist the project manager or clinical team manager on assigned projects and/or may assist in the mentoring and training of junior clinical team members. Detailed tasks and responsibilities assigned to your role are outlined in the task matrix.<br> </p><br><p><b>Key Responsibilities</b></p><br><ul><li>Support the Clinical Operations team in the region with the CRO setup and obtention of required licenses.</li><li>Support study teams as a Subject Matter Expert on different aspects of feasibility, submissions, contract negotiations and startup activities (e.g., Tracking RFPs, Site identification, Advice during EC/RA Submissions). </li><li>Participate with the local team to customize monitoring plans, operational procedures and tools to ensure accurate approach and adherence to local regulations.</li><li>Collaborate with cross-functional teams to successfully implement study plans and resolve any issues that arise.</li><li>Strictly maintain all documentation and records according to company and regulatory standards.</li><li>Provide guidance and mentorship to junior CRAs, encouraging a culture of inclusion and continuous improvement.</li></ul><p><b>What You’ll Do:</b></p><br><ul><li>Monitors investigator sites with a risk-based monitoring approach, applies root cause analysis (RCA), critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into compliance and decrease risks. Ensures data accuracy through SDR, SDV and CRF review as applicable through on-site and remote monitoring activities. Assess investigational product through physical inventory and records review. Documents observations in reports and letters in a timely manner using approved business writing standards. Escalates observed deficiencies and issues to clinical management expeditiously and follow all issues through to resolution. May need to maintain regular contact between monitoring visits with investigative sites to confirm that the protocol is being followed, that previously identified issues are being resolved and that the data is being recorded in a timely manner. Conducts monitoring tasks in accordance with the approved monitoring plan. Participates in the investigator payment process. Ensures a shared responsibility with other project team members on issues/findings resolution. Investigates and follows-up on findings as applicable</li><li>Provides updates on potential trends noted across multiple sites and discusses potential strategies for their management to the Clinical Lead.</li><li>Participates in investigator meetings as necessary. Identifies potential investigators in collaboration with the client company to ensure the acceptability of qualified investigative sites. Initiates clinical trial sites according to the relevant procedures to ensure compliance with the protocol and regulatory and ICH GCP obligations, making recommendations where warranted. Ensures trial close out and retrieval of trial materials.</li><li>Ensures that required essential documents are complete and in place, according to ICH-GCP and applicable regulations. Conducts on-site file reviews as per project specifications.</li><li>Contributes to the project team by mentoring new members, assisting in preparation of project publications/tools including informed consents, CRF guidelines and monitoring plans, and sharing ideas/suggestions with team members. Assists in project specific training for the clinical team where necessary. Identifies areas for potential process improvements & share potential solutions for improvements.</li><li>Performs additional tasks as assigned by Clinical Lead or Clinical Manager of CRAs (CM-CRA) (e.g. trip report review, newsletter creation, lead CRA team calls etc).</li><li>Provides trial status tracking and progress update reports to the Clinical Lead as required. Ensures study systems are updated per agreed study conventions (e.g. Clinical Trial Management System, CTMS). Perform QC check of reports generated from CTMS system where required.</li><li>Facilitates effective communication between investigative sites, the client company and the PPD project team through written, oral and/or electronic contacts.</li><li>Responds to company, client and applicable regulatory requirements/audits/inspections federal regulatory requirements/audits.</li><li>Maintains & completes administrative tasks such as expense reports and timesheets in a timely manner<br> </li></ul><p><b>Education and Experience Requirements:</b></p><br><ul><li>Bachelor's degree in a life science related field or a Registered Nursing certification or equivalent and relevant formal academic / vocational qualification.</li><li>Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years as a clinical research monitor).</li><li>Valid driver's license</li></ul><p>In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.</p><br><p><b>Qualifications</b></p><br><ul><li>Proven experience in clinical research, with a minimum of 5 years of experience as a CRA.</li><li>Comprehensive knowledge of ICH-GCP guidelines and regulatory requirements.</li><li>Strong analytical skills and attention to detail to determine and address any discrepancies.</li><li>Outstanding communication and organizational skills to prioritize effectively.</li><li>Ability to work independently and as part of a collaborative team.</li><li>Location: Based in Egypt</li><li>Languages: Fluent in Arabic and English</li></ul><p><br>Why Join Us</p><br><p>At Thermo Fisher Scientific, we compete at the highest levels to drive innovation and excellence. You'll be part of a team that values diverse perspectives and strives for flawless execution in everything we do. Your contributions will help us make a tangible impact on global health and well-being. Start your story with us today!</p><br> </div>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Business Insights & Trading Specialist to drive the effective and accurate trading and sales performance of the Total Products & Services portfolio across one or multiple markets. This role acts as a key connection between Group Products & Services and local markets, partnering with stakeholders across multiple functions to optimise portfolio performance, support strategic growth initiatives, and deliver insightful analysis to senior leaders. The successful candidate will be highly analytical, commercially aware, and confident in engaging with stakeholders at all levels while transforming complex data into actionable business insights.</p>
<h4>What you’ll do</h4>
<ul>
<li>Partner with multiple markets to align taxonomy, forecasting methodologies, and sales reporting practices for the Total Products & Services portfolio, ensuring consistency and accuracy across markets.</li>
<li>Share executive-level reporting with stakeholders across markets to support strategic alignment and performance management.</li>
<li>Collaborate with market teams on forecasting, trading opportunities, performance reviews, and strategic discussions to support portfolio growth.</li>
<li>Build and maintain strong relationships with leaders and stakeholders across sales, trading, finance, and commercial functions, enabling informed and data-driven decisions.</li>
<li>Act as a key liaison between market teams and Vodafone Group functions to support sales and trading performance objectives.</li>
<li>Deliver accurate analysis, reports, presentations, and executive-ready insights to senior stakeholders.</li>
<li>Lead monthly sales trading performance reporting activities across multiple markets and ensure timely communication of key performance indicators.</li>
<li>Support annual budget planning activities, coordinating with commercial, finance, and trading stakeholders to ensure alignment with business objectives.</li>
<li>Identify performance risks, opportunities, and strategic growth areas through detailed analysis and insight generation.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>A professional with strong experience in analysing, interpreting, and identifying trends within complex datasets. 5-7 years of experience.</li>
<li>An excellent communicator who is comfortable presenting to, influencing, and collaborating with stakeholders across multiple functions and levels of seniority.</li>
<li>Fluent in English, both written and spoken.</li>
<li>Proactive, solution-oriented, and capable of working independently within a fast-paced environment.</li>
<li>Commercially aware with a strong understanding of sales performance and financial drivers.</li>
<li>Skilled at transforming data into meaningful business insights, identifying performance risks and growth opportunities across functions such as commercial planning, finance, sales, and product management.</li>
<li>Able to balance local market requirements with broader business strategies and best practices.</li>
<li>Educated to degree level in business administration, finance, or a related quantitative discipline.</li>
<li>Experienced in using Microsoft applications, Salesforce, and Power BI.</li>
<li>Demonstrated success in business operations, sales operations, commercial, or finance business partnering roles.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work closely with senior leadership and executive stakeholders across multiple international markets.</li>
<li>Exposure to strategic portfolio management, commercial performance, forecasting, and sales optimisation activities.</li>
<li>A collaborative and global environment where business insights directly influence strategic decisions and market performance.</li>
<li>Opportunities to develop expertise in business performance management, stakeholder engagement, and executive reporting.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced commercial and trading performance analysis.</li>
<li>Strategic forecasting and budget planning methodologies.</li>
<li>Executive-level reporting and presentation development.</li>
<li>Cross-functional stakeholder management and international market collaboration.</li>
<li>Data-driven decision-making using Salesforce, Power BI, and business analytics techniques.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Learning & Capability Development Specialist to deliver engaging and impactful learner experiences that support functional capability growth across centre teams. This role focuses on facilitating learning interventions, supporting onboarding and capability development, localising and enhancing learning content, and partnering with business stakeholders to improve employee performance and learning effectiveness. The successful candidate will combine training delivery expertise, learning consultancy skills, and digital learning approaches to create meaningful development outcomes.</p>
<h4>What you'll do</h4>
<ul>
<li>Deliver high-impact learning experiences through classroom training, virtual facilitation, coaching, and other appropriate learning methods.</li>
<li>Drive learner engagement and achievement of learning objectives using effective delivery techniques and development approaches.</li>
<li>Act as a learning and development consultant, promoting the effective utilisation of Vodafone learning platforms.</li>
<li>Localise learning content and review existing learning solutions to identify opportunities for enhancement and alternative delivery methods.</li>
<li>Contribute to the design, development, and refinement of fit-for-purpose learning solutions that enhance learner experience and support commercial objectives.</li>
<li>Partner with Business Operations teams to drive On-the-Job Training activities and support the early performance of new employees within their first 30 days.</li>
<li>Collaborate with HR Shared Services teams to support training administration, logistics, and learner enablement.</li>
<li>Act as a key point of contact for stakeholders, including HR Business Partners, operational teams, suppliers, and the wider global Learning & Development community.</li>
<li>Identify capability gaps through audits and assessments and communicate findings to relevant functional experts.</li>
<li>Track learner progress and maintain training reports throughout the full learning journey.</li>
<li>Facilitate upskilling and cross-skilling programmes to broaden workforce capability.</li>
<li>Monitor training-to-operation transition outcomes and identify opportunities for performance improvement.</li>
<li>Support the implementation of Vodafone Spirit through learning initiatives and training activities.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Strong understanding of VOIS customer operations strategy and values.</li>
<li>Experience facilitating technical and product-related learning programmes for new employees.</li>
<li>Ability to engage effectively with stakeholders across different organisational levels.</li>
<li>Experience in digital learning delivery and maintaining learner engagement through virtual channels.</li>
<li>Ability to support the design and enhancement of learning solutions and training materials.</li>
<li>Knowledge of gamification techniques and learning performance dashboards.</li>
<li>Self-motivated individual with the ability to build rapport quickly with diverse audiences.</li>
<li>Excellent presentation and facilitation skills, both in-person and virtual.</li>
<li>Fluent in spoken and written English.</li>
<li>Proven experience delivering classroom and virtual training programmes.</li>
<li>Advanced PowerPoint design and presentation creation skills.</li>
<li>Strong understanding of content development principles.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Knowledge of instructional design methodologies.</li>
<li>Understanding of coaching principles and development techniques.</li>
<li>Training of Trainers (TOT) certification or equivalent qualification.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to influence employee capability development and learning outcomes across the organisation.</li>
<li>Exposure to diverse learning methodologies, digital learning platforms, and facilitation approaches.</li>
<li>Collaboration with cross-functional business, HR, and operational stakeholders.</li>
<li>Opportunity to contribute to employee onboarding, continuous development, and performance improvement initiatives.</li>
<li>Experience supporting a culture of learning, engagement, and continuous capability building.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced facilitation and learner engagement techniques.</li>
<li>Learning solution design and content enhancement practices.</li>
<li>Digital learning delivery, virtual facilitation, and gamification approaches.</li>
<li>Learning analytics, reporting, and learner performance tracking.</li>
<li>Stakeholder management within Learning & Development environments.</li>
<li>On-the-job training methodologies and capability development frameworks.</li>
<li>Training consultancy and organisational learning best practices.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br><p>We are seeking a Learning & Capability Development Specialist to deliver engaging and impactful learner experiences that support functional capability growth across centre teams. This role focuses on facilitating learning interventions, supporting onboarding and capability development, localising and enhancing learning content, and partnering with business stakeholders to improve employee performance and learning effectiveness. The successful candidate will combine training delivery expertise, learning consultancy skills, and digital learning approaches to create meaningful development outcomes.</p><br><br><br><b>What you’ll do</b>
<br><p>Deliver high-impact learning experiences through classroom training, virtual facilitation, coaching, and other appropriate learning methods.<br>Drive learner engagement and achievement of learning objectives using effective delivery techniques and development approaches.<br>Act as a learning and development consultant, promoting the effective utilisation of Vodafone learning platforms.<br>Localise learning content and review existing learning solutions to identify opportunities for enhancement and alternative delivery methods.<br>Contribute to the design, development, and refinement of fit-for-purpose learning solutions that enhance learner experience and support commercial objectives.<br>Partner with Business Operations teams to drive On-the-Job Training activities and support the early performance of new employees within their first 30 days.<br>Collaborate with HR Shared Services teams to support training administration, logistics, and learner enablement.<br>Act as a key point of contact for stakeholders, including HR Business Partners, operational teams, suppliers, and the wider global Learning & Development community.<br>Identify capability gaps through audits and assessments and communicate findings to relevant functional experts.<br>Track learner progress and maintain training reports throughout the full learning journey.<br>Facilitate upskilling and cross-skilling programmes to broaden workforce capability.<br>Monitor training-to-operation transition outcomes and identify opportunities for performance improvement.<br>Support the implementation of Vodafone Spirit through learning initiatives and training activities.</p><br><br><br><b>Who you are</b>
<br><p>Strong understanding of VOIS customer operations strategy and values.<br>Experience facilitating technical and product-related learning programmes for new employees.<br>Ability to engage effectively with stakeholders across different organisational levels.<br>Experience in digital learning delivery and maintaining learner engagement through virtual channels.<br>Ability to support the design and enhancement of learning solutions and training materials.<br>Knowledge of gamification techniques and learning performance dashboards.<br>Self-motivated individual with the ability to build rapport quickly with diverse audiences.<br>Excellent presentation and facilitation skills, both in-person and virtual.<br>Fluent in spoken and written English.<br>Proven experience delivering classroom and virtual training programmes.<br>Advanced PowerPoint design and presentation creation skills.<br>Strong understanding of content development principles.</p><br> <p>Preferred Qualifications:</p><br>
<p>Knowledge of instructional design methodologies.<br>Understanding of coaching principles and development techniques.<br>Training of Trainers (TOT) certification or equivalent qualification.</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><p>Opportunity to influence employee capability development and learning outcomes across the organisation.<br>Exposure to diverse learning methodologies, digital learning platforms, and facilitation approaches.<br>Collaboration with cross-functional business, HR, and operational stakeholders.<br>Opportunity to contribute to employee onboarding, continuous development, and performance improvement initiatives.<br>Experience supporting a culture of learning, engagement, and continuous capability building.</p><br><br><br><b>What skills you will learn</b>
<br><p>Advanced facilitation and learner engagement techniques.<br>Learning solution design and content enhancement practices.<br>Digital learning delivery, virtual facilitation, and gamification approaches.<br>Learning analytics, reporting, and learner performance tracking.<br>Stakeholder management within Learning & Development environments.<br>On-the-job training methodologies and capability development frameworks.<br>Training consultancy and organisational learning best practices.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: VOIS LinkedIn</li>
<li>Facebook: VOIS Facebook</li>
<li>Instagram: VOIS Instagram</li>
<li>You can also chat with our employees to learn more about our projects: Learn More</li>
</ul>
<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>
<p>We are seeking a skilled HR Operations & Resourcing Specialist to support end-to-end HR operations and resourcing activities for non-mass hiring recruitment. The role combines recruitment administration, personnel operations, HR systems management, reporting, onboarding and offboarding support, and continuous process improvement. The successful candidate will work closely with stakeholders to ensure high-quality service delivery, compliance with service level agreements, accurate HR documentation management, and a seamless employee experience throughout the employment lifecycle.</p><br><br><br><b>What you’ll do</b>
<br>
<p>Resourcing Operations</p><br>
<p>Manage day-to-day resourcing operations activities and ensure operational processes are followed effectively.<br>Create and manage vacancies through the relevant recruitment approval process.<br>Post vacancies on SuccessFactors and Eightfold platforms.<br>Archive candidate CVs and maintain recruitment records.<br>Coordinate and schedule candidate interviews.<br>Communicate hiring documentation requirements to candidates and support the recruitment administration process.</p><br>
<p>Personnel Operations</p><br>
<p>Support the daily operations of HR functions and administration activities.<br>Ensure documentation is available and maintained for HR systems, processes, and procedures.<br>Deliver services within agreed service level agreements and operational standards.<br>Participate in HR projects and initiatives related to HR systems and process enhancement.<br>Review and update processes and procedures where required, ensuring stakeholders are informed of changes.<br>Identify opportunities to improve and streamline existing processes.<br>Issue and authorise HR-related documents, including HR letters, payroll letters, embassy letters, and government-related paperwork.<br>Manage personal document withdrawal and return processes.<br>Maintain employee document archiving for all permanent employees.<br>Support onboarding and offboarding activities across the employee lifecycle.<br>Coordinate contract signing activities for new joiners and contractor-to-employee conversion processes.<br>Process contract renewals accurately and efficiently.<br>Handle confidential employee information with discretion and professionalism.<br>Coordinate onboarding documentation and schedules to support an effective new-joiner experience.<br>Manage all required documentation and administration for employee exit processes.<br>Communicate employee joining and leaving activities with relevant stakeholders and cross-functional teams.<br>Resolve operational escalations promptly and identify root causes to prevent recurrence.</p><br>
<p>Service Delivery & Quality</p><br>
<p>Maintain high standards of operational accuracy and quality.<br>Monitor service delivery performance against agreed SLAs.<br>Prioritise workload effectively while demonstrating a strong understanding of business requirements and customer needs.<br>Resolve and close requests in accordance with established service delivery processes and timelines.</p><br><br><br><b>Who you are</b>
<br>
<p>Experience & Education</p><br>
<p>Bachelor’s degree.<br>3–5 years of HR experience, preferably within HR Operations, Personnel Administration, Shared Services, or Recruitment Operations environments.</p><br>
<p>Knowledge & Skills</p><br>
<p>Strong stakeholder management skills.<br>Effective communication skills with the ability to engage across all organisational levels.<br>Experience working with HR systems and HR administration processes.<br>Strong analytical and reporting capabilities.<br>Good knowledge of MIS reporting and customer service practices.<br>Advanced Microsoft Office skills, particularly Excel and PowerPoint.<br>Knowledge of SuccessFactors HR modules and EVO HR systems.<br>Strong organisational skills with excellent attention to detail.<br>Ability to manage multiple priorities in a fast-paced environment.<br>Ability to handle sensitive and confidential information with discretion.<br>Proactive approach to problem-solving and continuous improvement.</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><p>Opportunity to gain broad exposure across both HR Operations and Recruitment Operations.<br>Involvement in employee lifecycle management from hiring through to offboarding.<br>Participation in HR transformation projects and process improvement initiatives.<br>Collaboration with a wide range of stakeholders across HR and business functions.<br>Opportunity to develop expertise in HR systems, service delivery, reporting, and workforce administration within a global organisation.</p><br><br><br><b>What skills you will learn</b>
<br><p>End-to-end HR operations and employee lifecycle management.<br>Recruitment operations and candidate management processes.<br>HR systems administration, including SuccessFactors and related HR platforms.<br>Advanced HR reporting, analytics, and management information practices.<br>Continuous improvement, process optimisation, and service excellence techniques.<br>Stakeholder engagement and cross-functional collaboration skills.<br>Escalation management and operational problem-solving capabilities.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: VOIS LinkedIn</li>
<li>Facebook: VOIS Facebook</li>
<li>Instagram: VOIS Instagram</li>
<li>Chat with our employees: Employee Conversations</li>
</ul>
<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking a Business Insights & Trading Specialist to drive the effective and accurate trading and sales performance of the Total Products & Services portfolio across one or multiple markets. This role acts as a key connection between Group Products & Services and local markets, partnering with stakeholders across multiple functions to optimise portfolio performance, support strategic growth initiatives, and deliver insightful analysis to senior leaders. The successful candidate will be highly analytical, commercially aware, and confident in engaging with stakeholders at all levels while transforming complex data into actionable business insights<br><br><br><b>What you’ll do</b>
<br>Partner with multiple markets to align taxonomy, forecasting methodologies, and sales reporting practices for the Total Products & Services portfolio, ensuring consistency and accuracy across markets.<br>
Share executive-level reporting with stakeholders across markets to support strategic alignment and performance management. <br>
Collaborate with market teams on forecasting, trading opportunities, performance reviews, and strategic discussions to support portfolio growth. <br>
Build and maintain strong relationships with leaders and stakeholders across sales, trading, finance, and commercial functions, enabling informed and data-driven decisions.<br>
Act as a key liaison between market teams and Vodafone Group functions to support sales and trading performance objectives.<br>
Deliver accurate analysis, reports, presentations, and executive-ready insights to senior stakeholders.<br>
Lead monthly sales trading performance reporting activities across multiple markets and ensure timely communication of key performance indicators.<br>
Support annual budget planning activities, coordinating with commercial, finance, and trading stakeholders to ensure alignment with business objectives.<br>
Identify performance risks, opportunities, and strategic growth areas through detailed analysis and insight generation.<br><br><br><b>Who you are</b>
<br>A professional with strong experience in analysing, interpreting, and identifying trends within complex datasets. 5-7 years of experience<br>
An excellent communicator who is comfortable presenting to, influencing, and collaborating with stakeholders across multiple functions and levels of seniority. <br>
Fluent in English, both written and spoken. <br>
Proactive, solution-oriented, and capable of working independently within a fast-paced environment. <br>
Commercially aware with a strong understanding of sales performance and financial drivers. <br>
Skilled at transforming data into meaningful business insights, identifying performance risks and growth opportunities across functions such as Commercial Planning, Finance, Sales, and Product Management. <br>
Able to balance local market requirements with broader business strategies and best practices. <br>
Educated to degree level in Business Administration, Finance, or a related quantitative discipline. <br>
Experienced in using Microsoft applications, Salesforce, and Power BI<br>
Demonstrated success in Business Operations, Sales Operations, Commercial, or Finance Business Partnering roles.<br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>Opportunity to work closely with senior leadership and executive stakeholders across multiple international markets.<br>
Exposure to strategic portfolio management, commercial performance, forecasting, and sales optimisation activities. <br>
A collaborative and global environment where business insights directly influence strategic decisions and market performance. <br>
Opportunities to develop expertise in business performance management, stakeholder engagement, and executive reporting<br><br><br><b>What skills you will learn</b>
<br>Advanced commercial and trading performance analysis.<br>
Strategic forecasting and budget planning methodologies. <br>
Executive-level reporting and presentation development. <br>
Cross-functional stakeholder management and international market collaboration. <br>
Data-driven decision-making using Salesforce, Power BI, and business analytics techniques.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: VOIS LinkedIn<br>
Facebook: VOIS Facebook<br>
Instagram: VOIS Instagram<br>
You can also chat with our employees to learn more about our projects: Employee Connect<br><br><br><br>
</div>
<p><h4>Deloitte Innovation Hub | Senior Automation Tester, Cairo, Egypt<\/h4>\n<p>Connect to your career at Deloitte<\/p>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients\u2019 most complex business problems, across portfolios that include \u2018Strategy & Transactions\u2019, \u2018Customer\u2019, \u2018Engineering, AI & Data\u2019, \u2018Enterprise, Technology & Performance\u2019 and \u2018Cyber\u2019. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n<h4>Connect to your opportunity<\/h4>\n<p>Our consultants work in a variety of projects to solve clients' toughest data problems by combining industry experience, consulting, and analytical skills to create a lasting impact.<\/p>\n<p>Our projects and clients vary greatly, and your responsibilities will differ based on your level of experience and skillset and the focus of the client engagement, but within our Analytics & Cognitive SAS practice, your role is likely to include some or all the following:<\/p>\n<ul>\n <li>Advising clients on appropriate tooling for a particular solution based on your expertise in specific technologies<\/li>\n <li>Supporting our future pipeline of work, from design to sales, through to setup and delivery<\/li>\n <li>Placing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking on a client problem, and turning it into a technical solution<\/li>\n <li>Providing technical oversight for other team members, including mentoring and guidance on technologies and methodologies<\/li>\n <li>Having the opportunity to lead and directly shape client relationships, with extensive client interaction as part of our Analytics team<\/li>\n <li>Working in an environment where self-development, learning, and knowledge sharing is actively encouraged as part of the day-to-day work of the team<\/li>\n<\/ul>\n<h4>Connect to your skills and professional experience<\/h4>\n<ul>\n <li>Bachelor's degree in computer science or computer engineering from a reputable university<\/li>\n <li>3-6 years of experience as a software testing engineer, at least 2 of them in testing automation using Java<\/li>\n <li>2+ years of programming experience, preferably in Java<\/li>\n <li>Experience in test management tools (Jira)<\/li>\n <li>Experience in API testing automation tools (SOAPUI, Postman)<\/li>\n <li>Experience in test automation tools and frameworks (Selenium, Cucumber, Rest Assured; Playwright would be a plus)<\/li>\n <li>Participate in internal and client-facing meetings to discuss requirements and shape test scripts based on knowledge of the product<\/li>\n <li>Identify and break down the necessary tasks to test a new product<\/li>\n <li>Design test scripts by working with stakeholders and other members of the team<\/li>\n <li>Set up automated tests and UAT test scripts<\/li>\n <li>Identify and carry out a root cause analysis of errors and flag issues as and when they surface<\/li>\n <li>Participate in some of the offering development process to understand the growth and capability of the product<\/li>\n <li>Adhere to and update established QA processes<\/li>\n <li>Devise and deploy fixes and improvements<\/li>\n <li>Write and update user documentation and operational procedures<\/li>\n <li>Visualize the test script results either by developing reports independently or working with the visualization developers<\/li>\n <li>Use knowledge of product testing to work in developing any in-built product validation processes where required<\/li>\n<\/ul>\n<h4>Connect to your service line - Consulting<\/h4>\n<p>Distinctive thinking, deep expertise, and collaborative working. That\u2019s what connects us. That\u2019s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we\u2019ll make an impact that matters.<\/p>\n<h4>Personal independence<\/h4>\n<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your \"Immediate Family Members\" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.<\/p>\n<h4>Connect to your industry<\/h4>\n<p>\u201cWhat attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte\u2019s clients include many of the world\u2019s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.\u201d \u2013 Dan, Technology and Transformation<\/p>\n<h4>Our commitment to you<\/h4>\n<p>Making an impact is more than just what we do: it\u2019s why we\u2019re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<\/p>\n<p>We want you. The true you. Your own strengths, perspective, and personality. So we\u2019re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we\u2019ll take your wellbeing seriously, too. Because it\u2019s only when you\u2019re comfortable and at your best that you can make the kind of impact you, and we, live for.<\/p>\n<p>Your expertise is our capability, so we\u2019ll make sure it never stops growing. Whether it\u2019s from the complex work you do, or the people you collaborate with, you\u2019ll learn every day. Through world-class development, you\u2019ll gain invaluable technical and personal skills. Whatever your level, you\u2019ll learn how to lead.<\/p>\n<h4>Connect to your next step<\/h4>\n<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you\u2019ll experience a purpose you can believe in and an impact you can see. You\u2019ll be free to bring your true self to work every day. And you\u2019ll never stop growing, whatever your level.<\/p><\/p><p><\/p>
The Position<br><br> JOB DESCRIPTION <br><br>The Strategic Advocacy Advisor will lead the repositioning of the regional communications and advocacy function into a strategic, outward-facing, and impact-driven platform. S/he reports directly to the Regional Director and acts as a central figure in advancing UNFPA’s mandate at both the regional and country levels. This role operates in close collaboration with Headquarters divisions and the newly established Strategic Partnerships and Innovative Financing Advisor to ensure that advocacy, financing, and external engagement are fully aligned to maximize influence and mobilize diverse resources.<br><br>How You Can Make a Difference<br><br>UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning; ending preventable maternal deaths; ending gender-based violence and harmful practices; and adapting to demographic change through evidence and rights-based policies.<br><br>In a world where fundamental human rights are at risk, we need principled and ethical staff who embody these international norms and standards and will defend them courageously and with full conviction.<br><br>UNFPA is seeking candidates who transform, inspire, and deliver high-impact sustained results, ensuring effective external relations, communications, partnership-building and resource mobilization in a rapidly changing development and funding landscape. We need staff who are transparent, exceptional in how they manage the resources entrusted to them, and who commit to delivering excellence in programme results<br><br>Job Purpose<br><br>Given the 2026–2029 UNFPA Strategic Plan's strong emphasis on strategic partnerships, donor diversification, innovative financing, and the need for more impactful advocacy to shift social norms, the primary purpose of the Strategic Advocacy Advisor is to lead the transformation of the Regional Office's communications and advocacy function.<br><br>The advisor will reposition this function into a more strategic, outward-facing, and impact-driven platform. The purpose of this role is to provide strategic communication advisory to ensure that overall messaging is aligned with the organization's mission, priorities, and branding, ultimately making UNFPA ‘bold, vocal, and visible’ across the Arab States region.<br><br>The Advisor will act as a central champion for the International Conference on Population and Development (ICPD) Agenda, utilizing evidence-based campaigning to drive progress toward UNFPA's "Three Transformative Results": zero unmet need for family planning, zero preventable maternal deaths, and zero gender-based violence and harmful practices. The Advisor will ensure that all external messaging is directly embedded in the design of donor engagement strategies to ultimately ensure that communications act as a proactive enabler of financing and partnership outcomes rather than functioning as a parallel service. Ultimately, the job purpose is to ensure that UNFPA’s narrative is compelling, consistent, and evidence-driven, allowing the organization to speak with one unified voice regionally. The Advisor will maximize UNFPA's political influence, navigate complex socio-cultural sensitivities, bridge the humanitarian-development-peace nexus, and successfully mobilize diverse resources to support sustainable progress.<br><br>You Would Be Responsible For<br><br>High-Level Regional Policy & Intergovernmental Advocacy <br><br> Lead high-level policy dialogue with regional intergovernmental bodies, such as the League of Arab States (LAS) and the United Nations Economic Commission for Africa (UNECA) and the African Union Integrate population dynamics, youth empowerment, and SRHR priorities into regional development agendas. Provide timely risk assessments and strategic advice to the Regional Director regarding political sensitivities surrounding gender, bodily autonomy, and human rights. Provide technical and advocacy support to UNFPA Country Offices (COs) to influence domestic legislation, national budgets, and health strategies <br><br>Strategic Communications and Narrative Development <br><br> Develop compelling narratives and flagship advocacy messages to advance UNFPA’s mandate and ICPD agenda in the region. Coordinate multiple strategies to enhance UNFPA digital presence and ensure innovative engagement of social media for both internal and external communication. Ensure that communications are fully embedded in the design of advocacy engagement strategies and partnership building. Outsource routine translation and proofreading tasks through retainer arrangements with specialized consultants to allow staff to focus on strategic, higher-value functions. <br><br>Humanitarian-Development-Peace Nexus Integration <br><br> Tailor advocacy strategies to protect women and girls in active conflict zones and protracted displacement settings (e.g., Sudan, Yemen, Syria, and Palestine). Ensure advocacy and communications are inclusive of humanitarian contexts. Bridge the gap between immediate humanitarian response (such as GBV clinical management in camps) and long-term legal and institutional protections. <br><br>Strategic Alliances & Sustainable Financing <br><br> Integrate communications and advocacy strategies with resource mobilization and partnership-building, ensuring maximum influence and visibility for financing objectives. Provide a revised platform for engagement with governments, parliamentarians, international financial institutions, private sector actors, and civil society. Strengthen ASRO's strategic focus on funding diversification, with streamlined and strengthened advocacy and donor-facing communications. Cultivate strategic networks with civil society organizations, academic institutions, youth-led groups, and religious or cultural leaders to champion family planning and gender equality through culturally grounded frameworks. <br><br>Evidence-Based Campaigning & Demographic Intelligence <br><br> Partner with regional demographic and data units to translate census results and socio-economic data into compelling policy briefs, white papers, and advocacy strategies tailored for government ministries. Advocate for public investments in the region’s massive youth population, focusing on primary healthcare integration, adolescent girls' rights, and youth inclusion. Harness digital media, analytics, and innovative platforms to extend reach and impact <br><br>Education<br><br>Qualifications and Experience: <br><br>Advanced university degree in communications, journalism, media studies, international relations, or other relevant fields.<br><br>Knowledge And Experience<br><br> At least 10 years of progressively responsible experience in communications, advocacy, or public affairs in international development. Demonstrated expertise in advocacy campaigns, social norm change, and political communications. Experience integrating communications with resource mobilization is desirable. Proven experience in digital advocacy and innovative communications tools. Demonstrated expertise in advocacy campaigns, social norm change, and political communications. Proven ability to navigate complex political environments, build consensus on sensitive gender/SRHR topics, and build trust with conservative stakeholders. UN system or multilateral experience an asset <br><br>Languages<br><br>Fluency in English is required. Fluency in Arabic strongly preferred<br><br>Values<br><br>Required Competencies: <br><br>Exemplifying integrity, Demonstrating commitment to UNFPA and the UN system, Embracing cultural diversity, Embracing change<br><br>Core Competencies<br><br>Achieving results,Being accountable,Developing and applying professional expertise/business acumen,Thinking analytically and strategically,Working in teams/managing ourselves and our relationships,<br><br>Functional Competencies<br><br> Advocacy/advancing a policy-oriented agenda Delivering results-based advocacy and communications strategies Creating visibility for the organization Innovation and digital communications <br><br>Managerial Competencies (if Applicable)<br><br> Providing strategic focus Engaging internal/external partners and stakeholders Leading, developing and empowering people, creating a culture of performance Making decisions and exercising judgments <br><br>Compensation And Benefits<br><br>This position offers an attractive remuneration package including a competitive net salary plus health insurance and other benefits as applicable.<br><br>UNFPA Work Environment<br><br>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.<br><br>Disclaimer<br><br>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.<br><br>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.<br><br>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.
Job Description<br><br>The Position:<br><br>The Strategic Advocacy Advisor will lead the repositioning of the regional communications and advocacy function into a strategic, outward-facing, and impact-driven platform. S/he reports directly to the Regional Director and acts as a central figure in advancing UNFPA’s mandate at both the regional and country levels. This role operates in close collaboration with Headquarters divisions and the newly established Strategic Partnerships and Innovative Financing Advisor to ensure that advocacy, financing, and external engagement are fully aligned to maximize influence and mobilize diverse resources.<br><br>How you can make a difference:<br><br>UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning; ending preventable maternal deaths; ending gender-based violence and harmful practices; and adapting to demographic change through evidence and rights-based policies.<br><br>In a world where fundamental human rights are at risk, we need principled and ethical staff who embody these international norms and standards and will defend them courageously and with full conviction.<br><br>UNFPA is seeking candidates who transform, inspire, and deliver high-impact sustained results, ensuring effective external relations, communications, partnership-building and resource mobilization in a rapidly changing development and funding landscape. We need staff who are transparent, exceptional in how they manage the resources entrusted to them, and who commit to delivering excellence in programme results<br><br>Job Purpose:<br><br>Given the 2026–2029 UNFPA Strategic Plan's strong emphasis on strategic partnerships, donor diversification, innovative financing, and the need for more impactful advocacy to shift social norms, the primary purpose of the Strategic Advocacy Advisor is to lead the transformation of the Regional Office's communications and advocacy function.<br><br>The advisor will reposition this function into a more strategic, outward-facing, and impact-driven platform. The purpose of this role is to provide strategic communication advisory to ensure that overall messaging is aligned with the organization's mission, priorities, and branding, ultimately making UNFPA ‘bold, vocal, and visible’ across the Arab States region.<br><br>The Advisor will act as a central champion for the International Conference on Population and Development (ICPD) Agenda, utilizing evidence-based campaigning to drive progress toward UNFPA's "Three Transformative Results": zero unmet need for family planning, zero preventable maternal deaths, and zero gender-based violence and harmful practices. The Advisor will ensure that all external messaging is directly embedded in the design of donor engagement strategies to ultimately ensure that communications act as a proactive enabler of financing and partnership outcomes rather than functioning as a parallel service. Ultimately, the job purpose is to ensure that UNFPA’s narrative is compelling, consistent, and evidence-driven, allowing the organization to speak with one unified voice regionally. The Advisor will maximize UNFPA's political influence, navigate complex socio-cultural sensitivities, bridge the humanitarian-development-peace nexus, and successfully mobilize diverse resources to support sustainable progress.<br><br>You would be responsible for:<br><br>High-Level Regional Policy & Intergovernmental Advocacy <br><br>Lead high-level policy dialogue with regional intergovernmental bodies, such as the League of Arab States (LAS) and the United Nations Economic Commission for Africa (UNECA) and the African Union Integrate population dynamics, youth empowerment, and SRHR priorities into regional development agendas. Provide timely risk assessments and strategic advice to the Regional Director regarding political sensitivities surrounding gender, bodily autonomy, and human rights. Provide technical and advocacy support to UNFPA Country Offices (COs) to influence domestic legislation, national budgets, and health strategies<br><br><br>Strategic Communications and Narrative Development <br><br>Develop compelling narratives and flagship advocacy messages to advance UNFPA’s mandate and ICPD agenda in the region. Coordinate multiple strategies to enhance UNFPA digital presence and ensure innovative engagement of social media for both internal and external communication. Ensure that communications are fully embedded in the design of advocacy engagement strategies and partnership building. Outsource routine translation and proofreading tasks through retainer arrangements with specialized consultants to allow staff to focus on strategic, higher-value functions.<br><br><br>Humanitarian-Development-Peace Nexus Integration <br><br>Tailor advocacy strategies to protect women and girls in active conflict zones and protracted displacement settings (e.g., Sudan, Yemen, Syria, and Palestine). Ensure advocacy and communications are inclusive of humanitarian contexts. Bridge the gap between immediate humanitarian response (such as GBV clinical management in camps) and long-term legal and institutional protections.<br><br><br>Strategic Alliances & Sustainable Financing <br><br>Integrate communications and advocacy strategies with resource mobilization and partnership-building, ensuring maximum influence and visibility for financing objectives. Provide a revised platform for engagement with governments, parliamentarians, international financial institutions, private sector actors, and civil society. Strengthen ASRO's strategic focus on funding diversification, with streamlined and strengthened advocacy and donor-facing communications. Cultivate strategic networks with civil society organizations, academic institutions, youth-led groups, and religious or cultural leaders to champion family planning and gender equality through culturally grounded frameworks.<br><br><br>Evidence-Based Campaigning & Demographic Intelligence <br><br>Partner with regional demographic and data units to translate census results and socio-economic data into compelling policy briefs, white papers, and advocacy strategies tailored for government ministries. Advocate for public investments in the region’s massive youth population, focusing on primary healthcare integration, adolescent girls' rights, and youth inclusion. Harness digital media, analytics, and innovative platforms to extend reach and impact<br><br><br>Qualifications and Experience: <br><br>Education: <br><br>Advanced university degree in communications, journalism, media studies, international relations, or other relevant fields.<br><br>Knowledge and Experience: <br><br>At least 10 years of progressively responsible experience in communications, advocacy, or public affairs in international development. Demonstrated expertise in advocacy campaigns, social norm change, and political communications. Experience integrating communications with resource mobilization is desirable. Proven experience in digital advocacy and innovative communications tools. Demonstrated expertise in advocacy campaigns, social norm change, and political communications. Proven ability to navigate complex political environments, build consensus on sensitive gender/SRHR topics, and build trust with conservative stakeholders. UN system or multilateral experience an asset<br><br><br>Languages: <br><br>Fluency in English is required. Fluency in Arabic strongly preferred<br><br>Required Competencies: <br><br>Values:<br><br>Exemplifying integrity, Demonstrating commitment to UNFPA and the UN system, Embracing cultural diversity, Embracing change<br><br><br>Core Competencies: <br><br>Achieving results,Being accountable,Developing and applying professional expertise/business acumen,Thinking analytically and strategically,Working in teams/managing ourselves and our relationships,<br><br><br>Functional Competencies:<br><br>Advocacy/advancing a policy-oriented agenda Delivering results-based advocacy and communications strategies Creating visibility for the organization Innovation and digital communications <br><br><br>Managerial Competencies (if applicable):<br><br>Providing strategic focus Engaging internal/external partners and stakeholders Leading, developing and empowering people, creating a culture of performance Making decisions and exercising judgments <br><br><br>Compensation and Benefits:<br><br>This position offers an attractive remuneration package including a competitive net salary plus health insurance and other benefits as applicable.<br><br>UNFPA Work Environment:<br><br>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.<br><br>Disclaimer:<br><br>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.<br><br>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.<br><br>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.<br><br>About UNFPA<br><br>We promote gender equality and empower women, girls and young people to take control of their bodies and their futures.<br><br>Learn more
<h2 class="h5">Job description</h2>
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<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br><p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><br><br><br><b>What you’ll do</b>
<br><ul>
<li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li>
<li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li>
<li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li>
<li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li>
<li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li>
<li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery. </li>
<li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li>
<li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li>
<li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes. </li>
<li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness. </li>
<li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts. </li>
<li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li>
<li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>You have experience working in a customer-facing support function, preferably within IT. </li>
<li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions. </li>
<li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li>
<li>You are confident using Microsoft Office applications and service support systems.</li>
<li>You communicate clearly in business-level German and English, both written and spoken.</li>
<li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li>
<li>You can work effectively in an international and virtual team environment.</li>
<li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li>
<li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li>
<li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li>
<li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li>
<li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li>
<li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li>
<li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels. </li>
<li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li>
<li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams. </li>
<li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li>
<li>Authorisation management and validation procedures for approved contacts and support communications.</li>
<li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li>
<li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: VOIS on LinkedIn</li>
<li>Facebook: VOIS on Facebook</li>
<li>Instagram: VOIS on Instagram</li>
<li>You can also chat with our employees to learn more about our projects: Chat with VOIS employees</li>
</ul>
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Job Description<br><br>Background:<br><br>UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.<br><br>UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.<br><br>To support member states in implementing the 2030 Agenda, UN Women’s Flagship Program Initiative Making Every Woman and Girl Count (Women Count) aims to affect a radical shift in the production, availability, accessibility and use of quality data and statistics on key aspects of gender equality and women’s empowerment.<br><br>The program has three objectives: (i) Promoting an enabling environment by putting in place a supportive and well-coordinated policy environment to ensure gender-responsive localization and effective monitoring of the SDGs; (ii) Increasing data production by removing technical barriers and constraints to ensure that quality, comparable and regular gender statistics are produced to monitor the implementation of national policies and meet reporting commitments under the SDGs; and (iii) Improving data accessibility by ensuring that the data produced are widely available and used effectively by different players with sufficient capacities to understand, analyze and use them to inform advocacy, research, policies and programs and to monitor progress on the SDGs.<br><br>Reporting to Regional Gender Statistics Specialist, the Programme Analyst contributes to the effective management of UN Women programmes in the RO by providing substantive inputs to programme design, formulation, implementation and evaluation. The Programme Analyst guides and facilitates the delivery of UN Women programmes by monitoring results achieved during implementation and ensuring appropriate application of systems and procedures and develops enhancements if necessary. The Programme Analyst works in close collaboration with the programme and operations team, Country Offices, UN Women HQ personnel, Government officials, multi and bi-lateral donors and civil society ensuring successful UN Women programme implementation under portfolio.<br><br>Scope of Work:<br><br>Contribute technically to the development of programme strategies in the areas of Women Count Programme<br><br>Provide substantive inputs to the design and formulation of programme/ project proposals and initiatives; and Identify areas for support and intervention related to the programme.<br><br><br>Provide substantive technical support to the implementation and management of the Women Count Programme <br><br>Provide technical inputs to the annual workplan and budget; Lead the implementation of programme activities;Lead the coordination of the call/request for proposals, including the organization of technical review committees, and capacity assessment of partners;Review, coordinate and monitor the submission of implementing partner financial and narrative reports; and Train partners on Results Based Management and monitor implementation.<br><br><br>Provide technical assistance and capacity development to project/programme partners<br><br>Coordinate and provide technical support in the implementation of programme activities; develop technical knowledge products;Maintain relationships with national partners to support implementation and expansion of the Women Count Programme; and Identify opportunities for capacity building of partners and facilitate technical/ programming support and trainings to partners, as needed.<br><br><br>Provide technical inputs to the monitoring and reporting of the programme/project<br><br>Monitor progress of implementation of activities and finances using results-based management tools;Draft reports on monitoring missions, programme results s, outputs and outcomes; and Provide substantive inputs to the preparation of donor and UN Women reports.<br><br><br>Provide substantive technical inputs to the management of operations, people and finances of the Women Count Programme <br><br>Monitor budget implementation and make budget re-alignments/ revisions, monitor expenditures as necessary;Provide substantive inputs to financial reports; and Coordinate programme operational, administrative and financial processes;Coordinate programme-related logistics, mission, meetings, workshops and knowledge-sharing events;Maintain programme information systems, records and documentation, and support audit, evaluation and oversight processes.<br><br><br>Provide substantive inputs to building partnerships and resource mobilization strategies<br><br>Provide substantive inputs to resource mobilization strategies; analyze and maintain information and databases;Prepare relevant documentation such as project summaries, conference papers, briefing notes, speeches, and donor profiles; and participate in donor meetings and public information events, as delegated.<br><br><br>Provide substantive inputs to advocacy, knowledge building and communication efforts<br><br>Develop background documents, briefs and presentations related to Women Count Programme; Coordinate and organize advocacy campaigns, events, trainings, workshops and knowledge products; and Coordinate the development of knowledge management methodologies, and products on Women Count Programme.<br><br><br>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.<br><br>Supervisory/Managerial Responsibilities: N/A<br><br>Competencies:<br><br>Core Values:<br><br>Integrity;Professionalism;Respect for Diversity.<br><br><br>Core Competencies:<br><br>Awareness and Sensitivity Regarding Gender Issues;Accountability;Creative Problem Solving;Effective Communication;Inclusive Collaboration;Stakeholder Engagement;Leading by Example.<br><br><br>Please visit this link for more information on UN Women’s Values and Competencies Framework:<br><br>Functional Competencies:<br><br>Good programme formulation, implementation, monitoring and evaluation skills;Good knowledge of Results Based Management;Ability to gather and interpret data, reach logical conclusions and present findings and recommendations;Good analytical skills;Ability to identify and analyze trends, opportunities and threats to fundraising.<br><br><br>Required Qualifications:<br><br>Education and Certification:<br><br>Master’s degree or equivalent in social sciences, human rights, gender/women's studies, international development, or a related field is required;A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree;A project/programme management certification would be an added advantage.<br><br><br>Experience:<br><br>At least 2 years of progressively responsible work experience in development programme/project implementation, coordination, monitoring and evaluation, donor reporting and capacity building is required;Experience in the Women Count Programme is desirable;Experience coordinating and liaising with government agencies and/or donors is desirable;Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and spreadsheet and database packages, experience in handling of web-based management systems is required;Experience in the use of a modern web-based ERP System, preferably Oracle Cloud, Quantum, PRISM etc. is desirable;Experience working in the UN common system is desirable.<br><br><br>Languages:<br><br>Fluency in English is required;Knowledge of another official UN language (French, Arabic) is desirable.<br><br><br>Statements:<br><br>In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.<br><br>Diversity and inclusion:<br><br>At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.<br><br>If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.<br><br>UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women’s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.)<br><br>Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.
Core Technology Stack AWS (5+ years) •EKS • ECS • Terraform• Istio •Datadog • Git Lab CI/CD (Advanced) •Argo CD • Serverless Framework• Node.js •Python • Temporal• Docker •Cloud Formation<br>Role Overview As a Senior Dev Ops Engineer, you will take a hands-on approach to the delivery and automation of our cloud infrastructure, supporting continuous integration and deployment. You will work closely with the Dev Ops Technical Lead and collaborate with software engineering teams to build, secure, and scale our platform. This is a financial services environment where security, compliance, and reliability are not optional. You will be expected to build and maintain infrastructure that meets SOC 2 Type II, PCI DSS, and GDPR as a basic requirement while keeping the developer experience fast and friction-free – partnering with engineering teams.<br>Responsibilities Infrastructure & Platform Design, build, and maintain cloud-native infrastructure on AWS that is secure, automated, scalable, and highly available. Own and evolve our Kubernetes platform (EKS) including cluster operations, upgrades, networking, and security hardening. Manage and operate ECS (Fargate and EC2 launch types) for containerised workloads, including task definitions, service scaling, and deployment strategies. Design and maintain advanced AWS networking: Transit Gateways for multi-VPC/multi-account connectivity, Site-to-Site VPN, AWS Client VPN, VPC peering, Direct Connect, Route 53 DNS resolution, and network segmentation across environments. Manage and advance our Istio service mesh for traffic management, m TLS enforcement, canary deployments, and observability across microservices. Provision, configure, and maintain all AWS infrastructure as code through Terraform, enforcing best practices around modules, state management, and drift detection. Maintain and extend Cloud Formation stacks where applicable, including nested stack architectures and cross-stack dependencies. Implement and manage Git Ops workflows using Argo CD for declarative, auditable Kubernetes deployments. Build and operate serverless workloads using the Serverless Framework for event-driven and API-backed services. Maintain and support the infrastructure around Temporal: cluster operations, namespace management, monitoring, scaling, and ensuring high availability for engineering teams building durable workflows.<br>Observability & Reliability Deploy and configure Datadog across the full stack: infrastructure metrics, APM (distributed tracing), log management, synthetic monitoring, and SLOs. Design tagging strategies and dashboard standards that give engineering teams self-service visibility into their services. Build meaningful alerting with low noise: composite monitors, anomaly detection, and error budget burn-rate alerts. Perform infrastructure cost analysis and optimization on an ongoing basis, including reserved capacity planning and right-sizing.<br>Security & Compliance Maintain infrastructure that satisfies SOC 2 Type II, PCI DSS, and GDPR compliance requirements. Implement and enforce encryption at rest and in transit across all services using AWS KMS customer-managed keys. Ensure comprehensive audit logging: Cloud Trail organization trails, application-level audit logs, EKS audit logs, and tamper-proof log retention. Enforce least-privilege IAM policies, SCPs across AWS Organizations, and secret management through AWS Secrets Manager or SSM Parameter Store. Maintain network segmentation and security controls for cardholder data environments in line with PCI DSS. Collaborate with the App Sec engineer on vulnerability management, secret scanning in CI, and compliance evidence collection for audits.<br>CI/CD & Developer Experience Own and architect advanced Git Lab CI/CD pipelines across all services: multi-stage, multi-environment pipelines with dynamic child pipelines, DAG dependencies, and rules-based execution. Enforce Principle of Least Privilege (POLP) across CI/CD: scoped CI/CD variables, protected environments, least-privilege runner tokens, per-job service accounts, and minimal container image permissions. Design and maintain .gitlab-ci.yml standards across the organisation: reusable includes, extends, component templates, and shared CI libraries to eliminate duplication and enforce consistency. Build and maintain deployment tooling for Node.js and Python services across containerized and serverless targets. Ensure pipeline compliance: MR-based approvals, signed artifacts, deployment gates, approval rules, and full traceability from ticket to production. Manage Git Lab Runner infrastructure: autoscaling runners on AWS (EC2/EKS), runner caching strategies, Docker-in-Docker vs Kaniko for container builds, and runner security hardening. Optimise pipeline performance: caching, artifacts, parallel jobs, resource groups, and pipeline analytics to keep feedback loops fast.<br>Collaboration & On-Call Work collaboratively with software engineering teams to define infrastructure, deployment, and operational requirements. Contribute to the evaluation of new technologies and vendor products that drive additional value across the stack. Share knowledge and mentor junior team members through code reviews, documentation, and pairing sessions. Translate non-technical business requirements into technical infrastructure requirements. Participate in an on-call rotation: respond to production incidents, perform root cause analysis, and drive post-incident improvements to prevent recurrence.<br>Required Skills & Experience Must Have (in priority order) Deep AWS expertise across core services: VPC, IAM, EKS, ECS (Fargate and EC2), Lambda, S3, RDS, KMS, Cloud Trail, Route 53, API Gateway, and Organizations. (5+ years) Advanced AWS networking: Transit Gateway architectures, Site-to-Site VPN, AWS Client VPN, VPC design and subnetting, DNS (Route 53 private/public hosted zones, Resolver endpoints), VPC peering, Direct Connect, Private Link, and load balancing (ALB/NLB). Production Kubernetes experience (EKS strongly preferred) including cluster operations, RBAC, networking, HPA, and troubleshooting. (3+ years) Hands-on Istio service mesh experience: traffic management, m TLS, Virtual Service/Destination Rule configuration, sidecar tuning, and debugging with istioctl.(3+ years) Advanced Terraform experience including modules, workspaces, state management, and CI-driven plan/apply workflows. (3+ years) Advanced Git Lab CI/CD expertise: excellent understanding of CI syntax (rules, needs, DAG, dynamic child pipelines, includes/extends, components), pipeline security (POLP, protected variables/environments, runner isolation), MR approval workflows, and runner infrastructure management. (4–5 years) Serverless Framework for deploying and managing Lambda-based workloads. Datadog implementation and operations: Agent deployment in Kubernetes, APM instrumentation, log pipelines, custom metrics, dashboards, monitors, and SLOs. Security and compliance mindset: practical experience with SOC 2, PCI DSS, or similar regulatory frameworks in a fintech or financial services environment. Node.js hands-on experience: comfortable reading, debugging, and writing Node.js code. Understanding of the runtime, LTS lifecycle, and packaging. Python scripting for automation: boto3, CLI tools, CI scripts, data processing. Comfortable with concurrency patterns and packaging. Argo CD for Git Ops-based Kubernetes deployments. Docker and container best practices: image optimization, multi-stage builds, vulnerability scanning.<br>Required Certifications AWS Certified Dev Ops Engineer — Professional AWS Certified Solutions Architect — Associate Hashi Corp Certified: Terraform Associate or Engineer<br>Nice to Have Temporal platform operations: cluster deployment, namespace configuration, visibility store tuning, and worker infrastructure. Cloud Formation including nested stacks, macros, and cross-stack references. Certified Kubernetes Security Specialist (CKS). Azure Active Directory and Microsoft 365 integration. Experience with JIRA and Confluence for project tracking and documentation. Familiarity with SIEM toolsets and cloud log management platforms beyond Datadog. Experience running SOC 2 Type II audit cycles end-to-end, including evidence collection from the Dev Ops side. Contributions to open-source infrastructure tooling.<br>What We Value Ownership: you see a problem, you fix it. You don't wait for a ticket. Pragmatism over perfection: ship secure, maintainable solutions, iterate later. Clear communication: you can explain a VPC design to a product manager and a compliance requirement to an engineer. Curiosity: the appetite to learn and evaluate a wide variety of open-source technologies and tools. Reliability: comfortable with on-call responsibilities and committed to keeping production healthy.
<p><h4>Deloitte Innovation Hub | Decision Intelligence Solution Architect, Cairo, Egypt</h4>
<p>Connect to your career at Deloitte. Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative and priority established by Deloitte North & South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p>
<p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<p>Connect to your opportunity. The past couple of years have proven that supply chains of today are subject to exponentially increasing volatility, uncertainty, complexity, and ambiguity (VUCA), resulting in a few major and many minor disruptions all around the globe. On the flip side, technological advancements in the area of big data, artificial intelligence (including machine learning), cloud, and more have shown potential to significantly increase the capabilities of a company to weather these storms, especially in the space of supply chain and network operations.</p>
<p>Here at Deloitte, we bring these two exponential trends together within our Supply Chain Analytics & Intelligence Practice, to equip our clients with the right tools to obtain agile, effective, and efficient supply chains. We design and implement Cognitive Command Centres, enabled by end-to-end visibility (through data integration, dashboarding, and alerting) on the one hand, and decision intelligence (through machine learning and process automation) on the other. On our journey to the self-driving digital supply network, we are closely collaborating with Aera Technology, a leading innovator in the area of cognitive operating systems.</p>
<p>Within this context, we are looking for Solution Architects and Skill Builders who have profound experience in the field of supply chain operations, while having a strong data and analytical mindset, keen on becoming an expert in the domain of Cognitive Command Centres enabled by Decision Intelligence.</p>
<h4>As a Solution Architect you:</h4>
<ul>
<li>Are triggered by the dream of a self-driving supply chain, where different types of day-to-day to strategic decisions are augmented and partially automated through various types of analytics and AI capabilities.</li>
<li>Thrive on the intersection between functional requirements and technical enablement with the objective of identifying, designing, implementing, and operating digital products in the form of decision intelligence use cases.</li>
<li>Commit to leveraging your supply chain functional knowledge to translate key client challenges into value-oriented solution designs enabled through decision intelligence.</li>
<li>Commit to leveraging your technical (analytics and AI) knowledge to translate functional solution requirements into effective, sustainable, and scalable architectures that serve as the backbone of the solution.</li>
<li>Are determined to develop a deep understanding of Decision Intelligence solutions (e.g., Aera Technology), and want to keep a focus on Decision Intelligence implementation projects to grow our practice.</li>
<li>Will lead the implementation of Decision Intelligence solutions across different project phases (Strategic Roadmap, Solution Design, Implementation, Operation), thereby performing hands-on implementation management activities as part of a bigger implementation team.</li>
</ul>
<h4>Typical activities include:</h4>
<ul>
<li>Developing decision intelligence roadmaps, where you envision and optimize the client’s journey from their burning platform today to a state of end-to-end supply chain orchestration, agility, and resilience enabled through decision intelligence.</li>
<li>Leading the way in the solution design of decision intelligence ‘skills’ through creative thinking and translating business needs into functional, UI/UX, and technical detailed requirements, and onwards into a working solution.</li>
<li>Leading the way in the solution implementation of decision intelligence ‘skills’ using well-structured project accelerators such as user journeys, sprint plans, solution backlogs, and more.</li>
<li>Coordinating small teams (e.g., 3 to 5 people) of expert roles (e.g., Skill Builders, UI builders, and Decision Intelligence Functional Experts) located in different geographies.</li>
<li>Applying data analytics best practices across the different project phases and activities with a strong focus on simplicity, scalability, efficiency, and transparency.</li>
<li>Coaching other team members along their learning journey to help scale our practice and truly drive an impact that matters.</li>
</ul>
<h4>Connect to your skills and professional experience.</h4>
<p>You need:</p>
<ul>
<li>Preferably a master's degree with a specialization in supply chain management, operations research, computer sciences, optimization techniques, production management, logistics, or equivalent.</li>
<li>7 to 12 years of professional experience in a supply chain meets data and analytics context, combining both functional and technical skills.</li>
<li>Any prior exposure to decision intelligence is an asset, either as an end-user, an implementation consultant, or product specialist. If not, you have been exposed to solutions such as Aera Technology, Anaplan, c3.ai, Snowflake, Alteryx, and others.</li>
</ul>
<h4>Preferred skills:</h4>
<ul>
<li>Very strong data management skills: well-versed in ETL and relational databases; proficiency in SQL and DBA; Java experience is a plus.</li>
<li>Proven data visualization experience: UX design, dashboard design, process modelling, business rule modelling.</li>
<li>Theoretical or operational experience in supply chain, control towers, and decision intelligence (including data science) is a key asset (commonly referred to as S&OE).</li>
<li>Team player with intellectual curiosity and drive to continuously learn. Proven track record of leading small teams of 3 to 5 people.</li>
<li>Strong communication skills and fluency in English. Good knowledge of an additional language is an advantage.</li>
</ul>
<h4>Required software skills:</h4>
<ul>
<li>MS Office (Excel, PowerPoint, Word, Visio, Outlook)</li>
<li>Relational database management - SQL</li>
<li>Python is a plus</li>
<li>Java is a plus</li>
</ul>
<h4>Connect to your service line – Technology & Transformation.</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Connect to your industry.</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution.</p>
<p>You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p><h4>We help the world run better</h4>
<p>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p>
<br>
<p><strong>Do you like to help others?</strong> Hint – you actively listen to connect people with solutions<br>
<strong>Do you like telling stories?</strong> Hint – from beginning to the end, people actively listen to you<br>
<strong>Do you have a creative side?</strong> Hint – bringing a story visually to life is exciting for you<br>
<strong>Do you like working on a team?</strong> Hint – you offer a point of view and collaborate well in a group<br>
<strong>Do you wish you had more influence?</strong> Hint – you have domain expertise in finance and would love to show it off</p>
<br>
<p>If you relate to the above questions, you just might have a future as part of the Presales Solution Advisory organization!</p>
<p>In Solution Advisory, we listen and get to know a customer’s business. We learn what needs to change and why. We help business leaders ideate and think through what is possible. We help them envision how technology and automation could support their winning strategy. We connect their vision and needs to a solution designed with SAP Cloud applications and technologies.</p>
<p>That’s where <strong>YOU</strong> come in!</p>
<br>
<h4>The Team</h4>
<p>We foster a supportive team environment and work as integral members of SAP account teams which serve our customers. You would be joining one of the most elite presales teams in Middle East North. You will work with some of the most innovative technologies in the industry. You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity. Our Solution Advisors shine doing what they love to do – help people, tell stories and connect opportunity to a solution with passion!</p>
<br>
<h4>The Role</h4>
<p>The primary role of the Finance Solution Advisor is to focus on presenting the value of the SAP Finance and Risk Management portfolio. This Solution Advisor would possess advanced/expert-level knowledge of Finance Operations, Financial Planning & Analytics, Accounting & Financial Close, Treasury & Working Capital Management. This advisor would also be able to understand the deep integration and financial experience. In this role, the advisor will be asked to learn Best Run Finance to help position the intelligent enterprise and showcase the value to both the C Suite and Office of the CFO.</p>
<p>The Solution Advisor interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations, and follow-up discussions. The primary role of the Solution Advisor during an active sales cycle is to gain acceptance from the customer that the SAP solution can solve the customer’s problem and is the right choice over other competitive offerings. During these cycles they may also take on the role of a Solution/Deal Captain. In addition to deal support, a Presales Senior Specialist collaborates with Sales and Industry Value Engineering teams to plan and execute business development strategies using Design Thinking tools and techniques.</p>
<p>The Solution Advisor is knowledgeable in finance business processes and adoption of new technologies. Additional value would be derived from having experience with cloud implementation best practice.</p>
<br>
<h4>As a specialist in the Finance and Risk Line of Business space, you will focus on one or more of the following areas:</h4>
<br>
<p><strong>Deal Support:</strong></p>
<ul>
<li>Compose and deliver superior sales presentations covering SAP and partner software solutions to prospective customer audiences. The presentations must articulate the sales message, differentiate SAP, and leave a strong and positive impression to audiences which can include senior company executives.</li>
<li>Prepare and deliver value-based software demonstrations/presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing and compelling customer presentation.</li>
<li>In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer to build relationships with the customer and understand their unique needs.</li>
<li>Demonstrate deep knowledge of SAP solutions and appropriate industries to maintain credibility with prospective customers. Provide proof points with relevant customer stories.</li>
<li>Support RFI & RFP completion in support of customer proposals.</li>
<li>Ability to effectively present to customers in a virtual environment using virtual technologies (Zoom, Teams, etc.).</li>
<li>Provide limited post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition.</li>
<li>Able to lead as a Solution Captain when deals require complex solutions across multiple LOBs to support a successful customer presentation or demo.</li>
<li>Effectively leverage support teams who are there to support solution advisory success (Global/Regional Solution Specialists, Center of Excellence, Industry Value Engineer, Solution Hubs, Deal Advisors, Solution Experience, Product Management).</li>
</ul>
<br>
<p><strong>Demand Generation:</strong></p>
<ul>
<li>Support one-to-many sales and marketing events both on-site and virtually.</li>
<li>Lead and support Design Thinking workshops to promote new and innovative solutions for customers and prospects.</li>
<li>Collaborate with the sales team to identify whitespace opportunities at accounts.</li>
</ul>
<br>
<p><strong>Solution Advisory Readiness:</strong></p>
<ul>
<li>Develop close relationships with market unit sales teams to promote effective sales methodologies.</li>
<li>Participate in demo scenario design and planning and assist in configuration as needed. Participate in new product release input and testing and training of peers.</li>
<li>Serve as a champion for or participate as a leader in Line of Business or Solution Hubs and provide knowledge transfer to colleagues as needed.</li>
<li>While people might not use the word “Guru” out loud to describe you, it is what they will be thinking!</li>
</ul>
<br>
<h4>Qualifications and experience – do yours line up?</h4>
<p>Hint: you don’t have to be an expert in everything and it’s okay if you haven’t had a Presales role in the past. If what you’ve read so far excites you, we want to talk!</p>
<br>
<p><strong>Experience:</strong></p>
<ul>
<li>5+ years of experience in SAP Finance implementation or relevant Finance/Accounting role.</li>
<li>Experience in one or more of the following functional areas: Finance Operations, Financial Planning & Analytics, Accounting & Financial Close, Treasury & Working Capital Management, Enterprise Risk and Management.</li>
<li>Experience in Finance operations is a plus.</li>
<li>Demonstrates 5-7 successful engagements implementing Financial Solutions.</li>
<li>Expert knowledge/expertise on end-to-end processes/solutions for banking, cash, and treasury risk management is a plus.</li>
<li>Public accounting or internal audit experience is a plus.</li>
<li>Experience in sales and sales processes.</li>
<li>3-5 years of presales experience preferred.</li>
<li>Excellent presentation and communication skills.</li>
<li>English: proficient.</li>
<li>Business level local language: expert.</li>
</ul>
<br>
<p><strong>Education:</strong></p>
<ul>
<li>Bachelor equivalent: minimum requirement.</li>
<li>Master equivalent: preferred MBA.</li>
<li>Certified in SAP finance-related solutions is highly recommended.</li>
</ul>
<br>
<h4>Bring out your best</h4>
<p>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p>
<br>
<h4>We win with inclusion</h4>
<p>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p>
<p>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p></p><p></p>