Operation Manager Jobs - Cairo Egypt

Black Stone e IT is seeking an experienced and visionary AI Team Lead to oversee and guide our artificial intelligence initiatives. As the AI Team Lead, you will be responsible for leading a team of AI engineers and data scientists to develop innovative AI solutions that drive business growth and enhance user experiences. You will collaborate with cross-functional stakeholders to design and implement cutting-edge AI technologies and ensure successful project delivery.<br><br>Key Responsibilities:<br><br>Lead, mentor, and manage a team of AI engineers and data scientists Design and develop scalable AI models and algorithms tailored to business needs Collaborate with product managers, software developers, and business stakeholders to define AI project requirements Ensure rigorous testing, validation, and deployment of AI solutions Stay current with the latest advancements in AI, machine learning, and data science technologies Establish best practices and standards for AI development within the team Identify opportunities for AI integration to improve products and services<br><br>Requirements<br><br>Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, or related field At least 8 years of experience in AI, machine learning, or data science roles Proven leadership experience managing technical teams Strong proficiency in programming languages such as Python, R, or Java Experience with machine learning frameworks like Tensor Flow, PyTorch, or Scikit-learn Solid understanding of data processing, feature engineering, and statistical modeling Familiarity with cloud platforms (AWS, Azure, or Google Cloud) for AI deployment Excellent problem-solving, analytical, and communication skills Ability to translate complex AI concepts into actionable business solutions<br><br>Benefits<br><br>Paid Time Off Performance Bonus Training & Development

Job description Role Overview:We seek a highly skilled and creative Graphic/Motion Designer to join our team. In this role, you will lead the conceptualisation and execution of visually compelling designs across multiple platforms. You’ll collaborate closely with our creative team, clients, and project managers to bring ideas to life, ensuring high-quality outcomes that align with client objectives and industry trends.<br>Job description Dot Advertising Agency is looking for a Senior Graphic/Motion Designer. Please apply by mail only. Mid Level Bachelor's Degree<br>Key Responsibilities:• Develop and execute creative concepts for branding, digital campaigns, print materials, and other marketing assets.• Lead design projects from concept to completion, ensuring consistency with brand guidelines and project goals.• Collaborate with clients and internal teams to understand project requirements and deliver innovative design solutions.• Manage and mentor junior designers, providing guidance and feedback to maintain a high standard of work.• Stay updated on industry trends and tools to keep designs fresh and competitive.• Prepare and deliver presentations for clients and internal stakeholders.• Handle multiple projects with tight deadlines while maintaining attention to detail.<br>Qualifications:• Bachelor’s degree in Graphic Design, Visual Arts, or a related field.• 2+ years of experience in graphic design, preferably within an agency setting.• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design tools.• Strong portfolio showcasing a range of creative and high-quality design work.• Excellent understanding of typography, colour theory, and layout principles.• Exceptional communication skills, both verbal and written.• Ability to work independently and collaboratively in a fast-paced environment.• Experience in motion graphics or video editing is a plus.<br>If you meet the skills above, send us your CV & Behance account link at: jobs@dotadagency.com

Company Description Centro is a diversified provider of technology solutions, enabling businesses to capitalize on digital opportunities with process integration and secure frameworks. Our suite of services and innovative solutions reflects our dedication to empowering clients for success. By fostering a culture of collaboration, we establish enduring partnerships, ensuring tailored outcomes. Centro takes pride in delivering comprehensive approaches that meet the evolving needs of our clients.<br>Responsibilities: Compensation• Conduct regular salary benchmarking and market analysis to ensure competitive pay structures.• Prepare compensation proposals for new hires, promotions, and internal transfers.• Support annual performance and salary review cycles, including data analysis and reporting.• Maintain accurate compensation data within HRIS systems.<br>Benefits• Administer employee benefits programs (medical, life insurance, allowances, retirement plans, etc.).• Coordinate with insurance providers, brokers, and vendors to manage renewals and resolve employee issues.• Communicate benefits programs clearly to employees and support onboarding sessions.<br>Compliance & Reporting• Ensure all compensation and benefits practices comply with local labor laws and company policies.• Prepare periodic reports and dashboards for management decision-making.• Support internal and external audits related to payroll, benefits, and HR compliance.<br>Employee Support• Respond to employee inquiries regarding compensation, benefits, and policy interpretation.• Provide guidance to managers on compensation decisions and best practices <br>Requirements:• Bachelor’s degree in human resources, Business Administration, or related field.• Professional certifications (SHRM CP, or any other related HR Certificates) are a must.• 2–4 years of experience in compensation, benefits, or HR analytics.• Strong analytical and numerical skills with advanced Excel proficiency.• Familiarity with HRIS systems.• Excellent communication, confidentiality, and problem-solving abilities.

Technical Leadership: Lead the design, development, and deployment of large-scale applications using Node.js, React, Next.js, Type Script, and AWS ensure best practices are upheld and mentor junior team members Architectural Decisions: Design robust, scalable, and secure features. Evaluate and incorporate the appropriate design patterns, frameworks, and tools to achieve scalable solutions Code Quality: Write high-quality, maintainable, and scalable code. Ensure the team's adherence to established coding standards and conduct code reviews Performance Tuning: Identify and resolve performance bottlenecks in applications. Advocate for and implement best practices to ensure optimal performance and responsiveness Collaboration: Work closely with Product Managers, Designers, QA, and other engineers to ensure a smooth development process. Drive technical discussions and provide feedback on technical specs Continuous Learning: Stay updated on emerging technologies and introduce innovative tools and technologies which can benefit the team and the product Problem Solving: Tackle complex technical challenges, provide solutions, and take full ownership to drive them to completion Project Management: Assist in the allocation of resources and planning of sprints. Ensure projects are delivered on time, within the scope and budget<br><br>Requirements<br><br>4-6 years of experience in software engineering Proven experience in leading the design, development, and deployment of large-scale applications using Node.js, React, Next.js, Type Script, and AWS Demonstrated ability to make architectural decisions, designing robust, scalable, and secure features Proficiency in evaluating and implementing design patterns, frameworks, and tools for scalable solutions Proven ability to tackle complex technical challenges, provide creative solutions, and take ownership to drive them to completion Strong expertise in database design, management, and optimization, with a focus on both SQL and NoSQL databases Ability to design and implement efficient data models, ensuring data consistency and integrity

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.<br><br>We are looking for a talented and experienced UI/UX Designer to lead the design strategy and execution of user-centered digital experiences. The ideal candidate will combine strong design expertise, leadership skills, and a deep understanding of user behavior to deliver intuitive, engaging, and scalable products.<br><br>Key Responsibilities<br><br>Define and drive the overall UX strategy in alignment with business and product goals Collaborate closely with Product Managers, Developers, and stakeholders to translate requirements into effective design solutions Conduct user research, usability testing, and data analysis to inform design decisions Create and review wireframes, user flows, prototypes, and high-fidelity designs Establish and maintain design systems, UI guidelines, and best practices Ensure consistency, usability, accessibility, and visual quality across all user interfaces Stay up to date with industry trends, tools, and emerging technologies<br><br>Requirements<br><br>3-6 years of experience in UI/UX design Strong portfolio demonstrating user-centered design and problem-solving skills Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar Solid understanding of UX research methods, information architecture, and interaction design Experience working closely with engineering teams in agile environments Strong communication, presentation, and stakeholder management skills Ability to balance user needs with business and technical constraints

We are looking for a Mass Hiring Recruiter to handle high-volume hiring. You will source, screen, and hire candidates quickly and efficiently. Strong communication and organizational skills are key for this role.<br>Responsibilities:Manage end-to-end high-volume recruitment for frontline and operational roles Proactively source candidates through job boards, social media, employee referrals, and virtual/in-person hiring events Partner with hiring managers to align on role expectations, timelines, and market strategies Host and coordinate job fairs, walk-ins, and mass outreach campaigns Build and maintain a strong candidate pipeline to meet dynamic business needs Optimize the candidate experience and ensure a streamlined, human-centered hiring process Leverage ATS and recruitment analytics to track, improve, and report on key hiring metrics<br>Required Qualifications:Proven experience in high-volume recruitment within fast-paced industries (BPO, manufacturing, retail, or logistics preferred) Expertise in sourcing, screening, and closing candidates at scale Strong interpersonal and organizational skills; ability to juggle multiple roles and deadlines Bachelor's degree in Human Resources, Business, or a related field (preferred)<br>What We Offer:Hybrid working methods Transportation allowance provided Social and medical insurance provided A diverse and inclusive work environment driven by impact, ownership, and innovation<br>Location: Maadi, Cairo Working Hours: 10:00 AM–6:00 PM or 11:00 AM–7:00 PM Days Off: 2 days (Friday & Saturday)<br>About Us: NOK Human Capital is a global leader in strategic talent solutions. We specialize in tech-forward recruitment for high-growth organizations. Our team operates at the intersection of technology, scale, and human insight, delivering top-tier talent for today's most demanding roles.

Company Description Centro is a technology solutions provider offering a wide range of services designed to empower businesses by leveraging digital opportunities. Our integrated technology solutions focus on process optimization and enhancing security capabilities. Known for delivering exceptional results, we prioritize building lasting relationships with our clients through a shared culture of success. At Centro, we believe in creating dynamic solutions tailored to our clients' unique needs, ensuring long-term value in the ever-evolving technological landscape.<br>Responsibilities:<br>Compensation• Conduct regular salary benchmarking and market analysis to ensure competitive pay structures.• Prepare compensation proposals for new hires, promotions, and internal transfers.• Support annual performance and salary review cycles, including data analysis and reporting.• Maintain accurate compensation data within HRIS systems. Benefits• Administer employee benefits programs (medical, life insurance, allowances, retirement plans, etc.).• Coordinate with insurance providers, brokers, and vendors to manage renewals and resolve employee issues.• Communicate benefits programs clearly to employees and support onboarding sessions. Compliance & Reporting• Ensure all compensation and benefits practices comply with local labor laws and company policies.• Prepare periodic reports and dashboards for management decision-making.• Support internal and external audits related to payroll, benefits, and HR compliance. Employee Support• Respond to employee inquiries regarding compensation, benefits, and policy interpretation.• Provide guidance to managers on compensation decisions and best practices <br>Requirements:• Bachelor’s degree in human resources, Business Administration, or related field.• 2–4 years of experience in compensation, benefits, or HR analytics.• Strong analytical and numerical skills with advanced Excel proficiency.• Familiarity with HRIS systems.• Excellent communication, confidentiality, and problem-solving abilities.

Key Responsibilities Manage end-to-end recruitment processes for various roles across different industries and functions. Source candidates using job boards, Linked In, networking, referrals, databases, and direct outreach methods. Screen resumes and conduct initial interviews to evaluate candidate qualifications, experience, communication skills, and cultural fit. Coordinate and schedule interviews between candidates and hiring managers/clients. Build and maintain strong talent pipelines for both active and future hiring needs. Work closely with clients and internal stakeholders to understand hiring requirements, timelines, and ideal candidate profiles. Recruit for positions ranging from entry-level and operational roles to senior leadership and executive-level positions. Prepare candidate shortlists, interview summaries, and hiring recommendations. Negotiate offers, compensation packages, and employment terms with candidates when needed. Maintain accurate recruitment records and applicant tracking systems (ATS). Ensure a positive candidate experience throughout the hiring process. Meet recruitment KPIs related to time-to-fill, candidate quality, client satisfaction, and placement targets. Stay updated on market trends, salary benchmarks, and hiring best practices. Support employer branding and business development initiatives when required. Qualifications Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field preferred.3+ years of recruitment experience, preferably within a staffing, agency, or outsourcing environment. Experience recruiting in North America Market Experience recruiting across multiple functions and seniority levels, including leadership or executive roles, is highly preferred. Strong sourcing and interviewing skills. Familiarity with ATS platforms, Linked In Recruiter, and online sourcing tools. Excellent communication, negotiation, and relationship management abilities. Ability to manage multiple vacancies and priorities simultaneously. Strong organizational and time-management skills. High attention to detail and professionalism. Ability to work independently and collaboratively in a target-driven environment.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Us Foundever is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation. We are seeking a dynamic and passionate Trainer to join our team.</p><p>As a Trainer, you will be responsible for developing, organizing, and delivering training programs aimed at enhancing the skills and knowledge of employees.</p><p>You will ensure that employees have the tools and resources they need to succeed in their roles and contribute effectively to the company's goals.</p><p>Key Responsibilities:</p><ul><li>Design and deliver training programs to employees, focusing on both technical skills and soft skills.</li><li>Create training materials, manuals, and other resources to enhance the learning experience.</li><li>Conduct training sessions in various formats, such as in-person, virtual, and blended learning.</li><li>Collaborate with department heads and managers to identify specific training needs.</li><li>Analyze skills gaps and determine the most effective learning solutions.</li><li>Track progress and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.</li><li>Continuously improve training methods and materials based on feedback and new developments.</li><li>Maintain training records and ensure that all employees receive the required training.</li><li>Assist in scheduling training sessions and maintaining training calendars.</li><li>Work closely with cross-functional teams to align training initiatives with organizational objectives.</li><li>Communicate regularly with employees to gather feedback and ensure continuous improvement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in a relevant field or equivalent experience.</li><li>Proven experience as a Trainer, within a US experince</li><li>Strong presentation, communication, and interpersonal skills.</li><li>Ability to simplify complex concepts and adapt to different learning styles.</li><li>Experience with learning management systems (LMS) and other training tools.</li><li>Strong organizational and time-management skills.</li><li>Problem-solving skills and the ability to think critically to address training challenges.</li><li>Experience with e-learning platforms and tools is a plus.</li><li>Ability to work independently and as part of a team.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for an German-speaking Customer Service Representative with a problem-solving mindset to join a community of customer service experts. Apply now and start something brilliant with Transcom!</p><p>What's in it for YOU!</p><ul><li>Best salary in the market.</li><li>Transportation provided.</li><li>Medical and social insurance.</li><li>Location is in New Cairo.</li><li>International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.</li><li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists.</li><li>One month paid training course that will introduce you to the specifics of the job.</li></ul><p>Join us as a Customer Service Representative! Be on the front line of support for clients and deliver impactful work on a company level.</p><p>In this role, you will:</p><ul><li>Support a fast-growing mobility platform, helping deliver reliable ride-hailing and everyday transportation solutions to millions of users.</li><li>In this role, you will contribute to account management and growth initiatives, strengthen relationships with driver-partners and strategic clients, and help bring seamless, customer-focused mobility experiences to market across digital and on-the-ground touchpoints.</li><li>Provide an excellent customer experience by responding to customer queries in a timely and accurate way via phone.</li><li>Contribute to the project's success, propose improvements, share knowledge, and learn together with your colleagues.</li><li>Work rotational shifts 24/7.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To be successful in this role, the following is needed:</p><ul><li>C1/B2 written and spoken proficiency in German.</li><li>Strong verbal and written communication and interpersonal skills, such as empathy and listening.</li><li>Ability to quickly absorb information, adapt, and respond to change.</li><li>Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.</li></ul><p></p></section>

Social Media Graphic Designer Eclipse Advertising Agency???? Cairo, Egypt (On-Site)⏰ Full-Time About the Role Eclipse Advertising Agency is looking for a talented and creative Social Media Graphic Designer to join our team in Cairo. The ideal candidate has a strong eye for design, understands social media trends, and can create engaging visual content for a variety of brands across different industries. If you're passionate about branding, content creation, and turning ideas into impactful visuals, we'd love to hear from you. Responsibilities Design creative social media posts, stories, reels covers, and ad creatives. Develop visual concepts that align with brand guidelines and marketing objectives. Create digital marketing materials for social media campaigns. Collaborate with account managers, copywriters, and marketing specialists. Stay up to date with design trends, social media best practices, and platform updates. Prepare files for both digital and print production when needed. Manage multiple projects and meet deadlines in a fast-paced agency environment. Requirements2–4 years of experience in graphic design, preferably within an agency environment. Strong portfolio showcasing social media and branding work. Proficiency in Adobe Photoshop, Illustrator, and InDesign. Understanding of typography, layout, color theory, and visual storytelling. Ability to follow brand guidelines while bringing fresh creative ideas. Strong attention to detail and time management skills. Bachelor's degree in Graphic Design, Fine Arts, or a related field is preferred. What We Offer Full-time on-site position in Cairo. Opportunity to work with local and international brands. Professional growth within a creative and collaborative environment. Dynamic agency culture with diverse projects and challenges. How to Apply Please submit your CV along with your portfolio or Behance profile for review. Only shortlisted candidates will be contacted.

Role Description This is a full-time on-site role for an Art Director located in Qesm El Maadi. The Art Director will oversee creative projects, lead the development of brand identities, and ensure visual consistency across all creative outputs. Responsibilities include developing and executing creative strategies, managing art direction, collaborating with design teams, and supervising the creation of high-quality graphic materials. The Art Director will also ensure that all creative outputs align with the brand's objectives and resonate with the target audience.<br>Qualifications Proven expertise in Creative Direction and Art Direction to guide teams and enhance the visual narrative of projects Strong skills in Branding to develop and maintain consistent brand identities across various platforms Proficiency in Graphics and Graphic Design with experience in tools like Adobe Creative Suite or similar software Excellent leadership, communication, and team collaboration skills Relevant experience in a similar role, preferably within a creative agency or in-house marketing team A degree in Graphic Design, Visual Arts, or a related field is preferred Prior experience in managing projects from concept to completion under timelines and budget constraints<br>Key Responsibilities:Visual Concept Creation: Develop innovative visual concepts for ad campaigns, brand identities, and social media projects from ideation to execution. Creative Leadership: Guide, inspire, and mentor a team of Graphic Designers and Motion Designers, ensuring the highest quality of visual output. Strategic Collaboration: Work closely with Copywriters, the marketing team, and account managers to ensure visual execution perfectly aligns with the core messaging and strategy. Brand Guardianship: Ensure all creative deliverables adhere to clients' brand guidelines while achieving their marketing objectives. Project Management: Oversee multiple creative projects simultaneously, ensuring all deliverables meet supreme quality standards and strict deadlines.

About the job We’re hiring on behalf of a leading IT company!<br>Join a dynamic Saudi-based enterprise specializing in marketing and selling cutting-edge IT solutions and services. We’re looking for a Sales Development Representative (SDR) with strong experience in outbound prospecting and a passion for technology. This role will give you the chance to work on exciting projects with global companies, gaining international exposure and shaping the future of enterprise IT services.<br><br><br>???? What You’ll Do* Drive top-of-the-funnel lead generation for account executives and sales managers<br>* Execute outbound prospecting via calls, emails, and social channels<br>* Qualify leads and uncover real business needs<br>* Consistently achieve the monthly quota of qualified opportunities<br>* Book high-quality meetings for Sales Executives<br>* Collaborate with sales and marketing to refine messaging<br>* Maintain CRM records and track pipeline performance<br>* Stay current on tech trends and competitor activity<br><br>✅ What We’re Looking For<br>* 3+ years of experience in outbound sales or lead generation in IT services/system integration<br>* Strong communication and business development skills<br>* Fluent in English (written & spoken)<br>* Familiar with CRM tools and sales productivity platforms<br>* Goal-oriented, self-driven, and highly organized<br><br>???? What We Offer<br>* ???? Remote work “Work from home” with a growing Saudi IT company<br>* ???? Opportunity to work on projects with global companies<br>* Experience in one of the largest and fastest-growing markets, KSA and UAE<br>* ✈️ Upon your success during the first year, a strong chance to be relocated to Saudi Arabia or UAE<br>* ???? Career development and ongoing training programs<br>* ???? A strong, clearly defined career path<br>* ???? A collaborative, supportive team culture<br><br><br>Ready to launch your career globally?<br>Apply now and be part of our client’s growing success story.

Company: Swtyw (Sourcing & Export Solutions) Location: Remote / Hybrid Compensation: Base + High Commission per Closed Deal<br><br>About the Role<br>We are not looking for a traditional salesperson. We are building a team of deal-makers who can identify, approach, and convert real international importers into long-term sourcing partners.<br>At Swtyw, you will be responsible for acquiring qualified importers across global markets and connecting them with vetted Egyptian manufacturers through structured, high-conversion sourcing processes.<br> <br>What You Will Do<br>* Identify and approach active international importers (not just leads)* Build direct relationships with decision-makers (buyers, procurement managers, import directors)* Understand importer requirements (specifications, MOQ, pricing, payment terms)* Generate real RFQs (Request for Quotations) from serious buyers* Coordinate with internal team to match importers with suitable manufacturers* Support deal progression until closing stage<br> <br>What We Care About (KPIs)<br>* Number of qualified importers acquired* Number of real RFQs generated* Contribution to closed deals / active pipelines<br>(Not interested in number of messages or meetings without outcomes)<br> <br>Who You Are<br>* Background in export, sourcing, trading, or international sales* Strong understanding of global trade dynamics* Able to communicate professionally with international buyers* Has access to networks OR knows how to reach real importers* Results-driven with strong ownership mindset<br>⸻<br>Compensation Model<br>* Base monthly payment* High commission per closed deal* Additional bonuses for repeat business<br>⸻<br>Why This Role is Different<br>* You are not selling a product — you are building supply relationships* You are not chasing leads — you are engaging real buyers* You are not measured by activity — you are measured by outcomes<br>⸻<br>To Apply<br>Send:<br>1. Brief background2. Markets you can access3. Example of importers or deals you’ve handled before<br>Shortlisted candidates will be asked to complete a practical test.<br>Email: admin@swtyw.com

Technical Sales Engineer – Construction Chemicals<br>Location: Cairo, Egypt<br>Company: Obelisk Developments<br>We are seeking an experienced Technical Sales Engineer with a strong background in construction chemicals to lead business development activities and support the launch and growth of our construction chemicals division.<br>The successful candidate will have an established network within the Egyptian construction market and a proven track record in selling construction chemicals to contractors, consultants, developers, and project owners.<br>Key Responsibilities • Develop and execute sales and business development strategies for construction chemical products. • Build and maintain strong relationships with contractors, consultants, project managers, developers, and applicators. • Identify and pursue new project opportunities throughout Egypt. • Conduct technical presentations, product demonstrations, and specification meetings. • Provide technical support and product recommendations to clients. • Monitor market trends, competitor activities, pricing, and customer requirements. • Prepare market intelligence reports and sales forecasts. • Achieve agreed sales and profitability targets. • Participate in the development of distribution channels and strategic partnerships.<br>Requirements • Bachelor’s degree in Civil Engineering, Architecture, Chemical Engineering, or a related engineering discipline. • 5–10 years of experience in construction chemicals sales. • Strong relationships with contractors, consultants, and project decision-makers in Egypt. • Experience in one or more of the following product categories: • PU Sealants • Waterproofing Systems • Concrete Admixtures • Repair Mortars • Flooring Systems • Grouts and Anchoring Systems • Excellent presentation and negotiation skills. • Ability to prepare technical specifications and commercial proposals. • Valid driving license and willingness to travel across Egypt.<br>Preferred Background<br>Experience with international construction chemical companies such as Sika, Fosroc, Mapei, Master Builders Solutions, Henkel, or equivalent industry leaders.<br>Compensation<br>Competitive salary, performance-based commission, transportation allowance, and growth opportunities.<br>Please send your CV and a summary of your project and client network experience. Email your CV to amira.eissa@obeliskdevelopments.com

<p>&nbsp;</p><ul><li><strong>Responsibilities:</strong></li><li><strong>Develop detailed engineering designs</strong> for various tower structures, ensuring compliance with industry standards and specifications.</li><li>Conduct <strong>structural analysis</strong> using advanced engineering software to validate design integrity and performance.</li><li>Prepare comprehensive <strong>technical drawings and documentation</strong> for construction and fabrication.</li><li>Collaborate closely with project managers and other engineering disciplines to integrate design solutions effectively.</li><li>Participate in design reviews and provide technical support throughout the project lifecycle.</li><li>Contribute to the continuous improvement of design processes and methodologies.</li></ul><p><strong>Skills &amp; Technologies:</strong> This role demands a blend of foundational engineering knowledge and a keen eye for design. You'll leverage your expertise in <strong>Design</strong> and <strong>Engineering</strong> principles, alongside practical tools for structural analysis and drafting. Familiarity with relevant software and a commitment to precision are key.</p><p><strong>Growth Opportunities:</strong> As an <strong>Entry Level</strong> professional, you will be mentored by experienced engineers, gaining invaluable hands-on experience and expanding your technical skill set. We are committed to your professional development, offering clear pathways for advancement within our engineering division. Grow with us as you take on more complex challenges and leadership responsibilities.</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team that values innovation, problem-solving, and excellence. Our culture fosters learning and encourages new ideas, providing an environment where you can truly thrive. We believe in empowering our engineers to take ownership and contribute meaningfully to every project.</p><p><strong>Impact:</strong> Your designs will literally shape the skyline and underpin critical national infrastructure. You will play a pivotal role in ensuring the reliability and longevity of essential services, making a profound and lasting impact on communities across Egypt and beyond.</p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a core monitoring engineering specialist to design, implement, support and continuously enhance enterprise monitoring platforms that serve Vodafone Group and local markets globally. This role offers the opportunity to work across large-scale monitoring and observability environments, contribute to technology transformation initiatives, collaborate with stakeholders across multiple countries, and help deliver innovative monitoring solutions that improve service visibility, operational efficiency and customer experience. The successful candidate will play an important role in engineering monitoring platforms, evaluating new technologies, supporting solution design activities, and driving automation and integration initiatives.</p> <h4>What you’ll do</h4> <ul> <li>Design, install, configure, build and deploy enterprise monitoring environments and monitoring tool platforms.</li> <li>Deliver proof of value and proof of concept activities to demonstrate platform capabilities and support business growth opportunities.</li> <li>Assess emerging technologies and vendors, identifying opportunities to improve monitoring capabilities and services.</li> <li>Develop and implement technical solutions, integrations and automation aligned to customer and business requirements.</li> <li>Support project and transition planning through technical expertise, solution estimations and design decisions.</li> <li>Collaborate with business stakeholders, architects and process owners to define, design and deliver monitoring solutions.</li> <li>Contribute to the successful delivery of monitoring system implementations and engineering projects within agreed timelines.</li> </ul> <h4>Who you are</h4> <ul> <li>Bachelor’s degree in engineering, information technology, telecommunications, or a related discipline.</li> <li>Experience working within service management, monitoring, observability or IT operations environments.</li> <li>Knowledge of monitoring and IT operations management platforms, including Micro Focus ITOM technologies such as Operations Bridge, Universal Discovery, SiteScope, BSM/APM and related solutions.</li> <li>Experience creating technical designs and low-level design documentation for engineering solutions.</li> <li>Understanding of ITIL and IT service management processes, particularly change and configuration management.</li> <li>Strong analytical, troubleshooting and problem-solving capabilities with a structured approach to delivery.</li> <li>Experience with API development, SQL, scripting and programming languages such as Python, Java, JavaScript, PowerShell, Perl or Shell scripting.</li> <li>Knowledge of Linux and Windows administration, web application servers and enterprise application environments.</li> <li>Exposure to cloud-native technologies, containerisation and orchestration platforms such as Docker and Kubernetes.</li> <li>Effective stakeholder management, communication and documentation skills.</li> <li>Ability to work independently, prioritise effectively and take ownership of deliverables.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale global monitoring and observability platforms supporting multiple Vodafone markets.</li> <li>Exposure to enterprise technologies, cloud platforms, automation initiatives and modern IT operations practices.</li> <li>Collaboration with international teams, architects, engineers and business stakeholders.</li> <li>Opportunities to contribute to innovation, technology transformation and service improvement programmes.</li> <li>A dynamic environment that supports professional development and continuous learning.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced monitoring and observability platform engineering.</li> <li>Enterprise IT operations management and service management practices.</li> <li>Automation, API integration and scripting techniques for operational efficiency.</li> <li>Cloud, containerisation and Kubernetes-based operational technologies.</li> <li>Technical solution design, stakeholder engagement and project delivery methodologies.</li> <li>Vendor technology assessment and enterprise architecture collaboration.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

Company Description Octopus Outsourcing is a business process outsourcing company delivering tailored, high-quality services to global clients. Headquartered in Alexandria, Egypt, the organization operates from modern facilities designed to support efficiency, collaboration, and innovation. The team focuses on seamless communication that bridges regions and supports partners across continents. Octopus Outsourcing prioritizes continuous improvement, striving to enhance performance and stay ahead in a dynamic, competitive market. Team members join a growth-oriented environment that values professionalism, adaptability, and customer-centric service.<br>Role Description The Sales Executive (German Speaker) role is a full-time, on-site position based in Alexandria, Egypt. The Sales Executive is responsible for identifying and qualifying prospects, conducting outbound and inbound calls, and presenting company services to German-speaking clients and partners. Daily tasks include building and maintaining a sales pipeline, preparing and delivering proposals, negotiating terms within defined guidelines, and following up to close deals. The role also involves maintaining accurate records in CRM systems, collaborating with internal teams to ensure smooth onboarding and service delivery, and meeting or exceeding defined sales targets and performance metrics. The Sales Executive is expected to provide professional customer support, gather market insights, and contribute ideas to improve sales processes and client satisfaction.<br>Qualifications<br> Strong sales and business development abilities, including prospecting, lead qualification, negotiation, and closing skills. Fluent or near-native proficiency in German, with good command of English for internal communication and client coordination. Excellent communication and interpersonal skills, with the ability to build relationships and handle client objections professionally. Comfort using CRM tools and basic productivity software to manage pipelines, track activities, and report on performance. Previous experience in sales, customer service, or business process outsourcing is highly beneficial. Proactive, target-driven mindset with strong time management, organization, and problem-solving capabilities. Ability to work on-site in Alexandria, Egypt, in a fast-paced environment and collaborate effectively with diverse teams. Relevant educational background in Business, Marketing, Communications, or a related field is preferred.

Company Description Raya Customer Experience (Raya CX) delivers next-generation business process outsourcing and customer experience management for clients across diverse industries. Since 2001, Raya CX has been a preferred partner for customer service, technical support, and global services for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. The company operates from competitive, highly skilled labor markets to provide reliable, scalable support solutions. Its services are powered by advanced technology, robust operating strategies, and a strong focus on continuous improvement and innovation. Raya CX offers a dynamic, multicultural work environment for individuals who are passionate about customer experience.<br>Role Description The Customer Service Representative – French (Fluent) is a full-time, on-site role based in Qesm El Maadi. The role involves handling inbound and outbound customer inquiries in French, resolving issues, and providing accurate information about products and services. The representative will manage customer interactions via phone, email, chat, or other channels, ensuring timely responses and professional communication. Daily tasks include documenting cases, following up on pending requests, escalating complex issues when necessary, and maintaining up-to-date knowledge of client policies and procedures. The role also requires meeting performance targets, contributing to a positive team environment, and supporting continuous improvement in the customer experience.<br>Qualifications<br> Demonstrated skills in customer service and customer support, with the ability to handle inquiries and resolve issues effectively. Proven focus on customer satisfaction and customer experience, ensuring empathetic, solution-oriented interactions. Experience working as a Customer Service Representative or in similar customer-facing roles is preferred. Fluency in French (spoken and written) and good command of English for internal communication. Strong verbal and written communication skills, active listening, and problem-solving abilities. Comfort working in an on-site, fast-paced environment and meeting defined performance metrics. Basic computer literacy and ability to learn new systems and tools quickly. Previous BPO/contact center experience and familiarity with international clients are advantageous. High school diploma or equivalent required; post-secondary education is a plus.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To function and perform as an administrator and coordinator for the Food and Beverage office while ensuring the upkeep of communication and carrying responsible for the daily tasks as outlined by the Head of Department. MAIN RESPONSIBILITIES Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. Provide a professional and courteous service at all times and ensure that all employees follow the example. Be knowledgeable of all services and products offered by the hotel.Have a knowledge and understanding of all food and beverage products and services. Support in preparing/consolidating the yearly budget for the department. Support the preparation of the monthly income statement for each outlet and the department as a whole, attend the monthly performance meeting with the Outlet Management. Attend to all relevant staff meetings and hotel trainings. Attend daily operations briefings with the Executive Chef in the absence of the Food &amp; Beverage Head of Department. Attend daily or weekly Food &amp; Beverage meetings. Ensure that minutes are taken at every meeting and circulated for further communication.Schedule and organise internal meetings when and as required during the monthly schedule. Liaise purchasing requirements for the Department with the hotels Purchasing Department. Ensure to withhold and not to disclose any employee details or administrative communications, personal information or overheard conversations to others. Assist in updating all departmental operations manuals annually. Prepare presentations and other documents required for the Food &amp; Beverage Head of Department. Prepare and compile monthly, weekly Food &amp; Beverage reports. Work in close relation with all Department Heads. Assist operationally when required, especially during operational peaks or seasonal festivities and minimum once a week to ensure the upkeep of knowledge in the various outlets and departments. Coordinate the design of F&amp;B menus, name tags and buffet signage when and as required. Ensure that menus are printed, correctly formatted and spell-checked up to standard. Seek ways to assist the outlet management maximising their revenues and profits. Monitor and report the quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey). Assist in handling of guest complaints. Monitor the Food &amp; Beverage Departments annual leaves and regularly update the Food &amp; Beverage Head of Department. Monitor and analyze the activities and trends of competitive restaurants, bars and other hotels banqueting departments. Follow the global food &amp; beverage trends. Assist the Outlet Managers in all actions plans and training programmes when and as required. Respond to any changes within the Food &amp; Beverage department as dictated by the hotel management. Support the implementation of corporate policies, procedures, guidelines, traditions and initiatives. Attend all corporate conference calls. Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Ability to establish and retain effective working relationships with hotel staff and clients/vendors. Ability to identify and delegate tasks effectively. Excellent organisational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organised manner.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Ability to establish and retain effective working relationships with hotel staff and clients/vendors. Ability to identify and delegate tasks effectively. Excellent organisational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organised manner.</p><p></p></section>