Navigation Officer Jobs in Egypt

Duties and responsibilities<br>Identifies customer needs and fulfils it with proper bank’s products or services. Handles customers’ requests/inquiries related to their accounts, products and services in a professional manner and serves all customers regardless of segment up to the level of their full satisfaction. Promotes and sells the bank’s products and services to achieve the yearly set targets. Ensures that brochures are up to date and in place. Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures. Uses cross-selling techniques with Suez Canal Bank existing customers. Adheres to Branch Operating Model Ensures that customers’ profiles are updated through implementing the KYC principle (Know Your Customers) Migrates customers to various channels (ATM, online Banking, ,,,Carries out any task requested by the Relationship Manager and the Branch Manager Makes calls upon request to Suez Canal Bank existing clients.<br>Job specification<br>Education Bachelor’s degree in finance or business administration <br>Experience0 – 3 years of experience in customer service or any related field of work

Responsible for the collection of ICAAP data and preparation of ICAAP report, also responsible for the calculation of Expected credit loss according to the international financial reporting standard (IFRS9) as well as provisions according to CBE guidelines. KEY ACCOUNTABILITIESCollecting data required for ICAAP management and preparation of ICAAP report. Calculation of Expected credit loss and provisions, taking into account the bank's credit risk exposures and compliance with IFRS 9/ CBE guidelines. Preparation of ECL timeline analysis and health check. Contribute in the preparation of periodic credit portfolio reviews & stress testing analysis of the corporate portfolio Keeping up-to-date with regulatory requirements and industry developments related to IFRS 9/ECL, and ICAAP framework and ensuring the bank's compliance. Any relevant assigned tasks. QUALIFICATIONSMinimum Qualifications:Education: Bachelor degree from a reputable university. Experience:minimum 2 years of experience Generic Skills:Strong analytical and problem-solving skills. Excellent time management skills. Quick learner. Excellent communication, presentation, and interpersonal skills. Team player. Very good MS office Skills especially MS. word, Excel, Power Point

Job Summary:Deliver high quality service to customers through providing banking services<br>Job Responsibilities:Achieve sales targets covering all required banking products as per branch business objectives. Identify sales opportunities and utilize those to achieve customer efficiency. Explain products and services to customers in order to achieve sales Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints Resolve issues and complaints from customers; escalate issue when outside authority Process requests from existing and new customers and provide them with excellent service from day 1Send, receive and file confirmations and ensure transfers are properly processed Create, update and maintain relevant customer records ensuring that data is recorded appropriately Ensure all activities comply with corporate governance & regulatory/legal frameworks<br>Job Qualifications:Bachelor’s degree in business administration, Economics, Finance, or a related field from reputable university. Minimum 2 years of experience in various branch roles. Knowledge of banking operations, compliance and risk issues. Excellent Communication and Negotiation Skills

<p><strong>About the job</strong></p><p>The role focuses on identifying, qualifying, and nurturing potential leads to support in business growth.<br></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Conduct outbound calls to prospective clients to introduce products/services and generate qualified leads.</p></li><li><p>Identify and establish initial contact with decision-makers, facilitating introductions and meetings for the sales team.</p></li><li><p>Maintain accurate records of calls, leads, and follow-ups in CRM system.</p></li><li><p>Collaborate with the sales team to ensure smooth handover of qualified leads.</p></li><li><p>Achieve and exceed KPIs related to call volume, lead quality, and conversion.</p></li><li><p>Continuously research and update knowledge of industry trends, competitors, and market opportunities.</p></li></ul><p><br></p>

<ul><li>Lead technical assessments, feasibility studies, system design reviews, and performance evaluations for solar PV and renewable energy projects.</li><li>Develop and review technical specifications, engineering designs, tender documents, and project deliverables to ensure compliance with applicable standards, regulations, and best practices.</li><li>Conduct and supervise site surveys, technical inspections, commissioning activities, and quality assurance processes throughout the project lifecycle.</li><li>Evaluate and approve PV system designs, equipment selection, and electrical infrastructure, ensuring technical and financial viability.</li><li>Monitor project implementation and operational performance, analyze technical data, identify risks, and recommend corrective actions.</li><li>Perform technical due diligence and provide expert recommendations for renewable energy investments and project development activities.</li><li>Coordinate with clients, consultants, contractors, suppliers, utilities, government entities, and development partners to ensure successful project delivery.</li><li>Prepare technical reports, presentations, project documentation, and management briefings.</li><li>Support the development and delivery of training programs, technical guidelines, and capacity-building activities.</li><li>Provide technical supervision, mentoring, and guidance to junior engineers and project staff.</li><li>Undertake site visits and travel within Egypt as required for project implementation and stakeholder engagement.</li></ul>

One of MENA's most exciting AI companies is building their commercial team in Cairo and looking for high-performing sales professionals to join as Growth Representatives.<br>What you'll be doing:You'll own opportunities from discovery call through to close and account retention. The motion is outbound, fast, and high-volume — selling a secure AI platform to SMB buyers across Egypt and GCC.<br>What they're looking for:→ 2+ years in sales with strong quota attainment you can prove→ Experience in high-velocity SMB sales — you close fast, you close often→ Comfortable running discovery calls and product demos independently→ Fluent Arabic and fluent English→ Background in AI, cloud, Saa S, fintech, or cybersecurity is a strong advantage<br>What makes this role different:You're not joining a traditional corporate sales team. You're joining an AI company at the growth stage — where the scoreboard is visible, the pace is real, and top performers move fast.<br>If that sounds like you, we want to hear from you. Location: Cairo, Egypt — On-site Send your CV to contact@blacktieconsultancy.com.

Responsibilities<br><br>Manage and mentor the IT team, ensuring high performance and continuous development. Establish IT policies, procedures, and governance frameworks. Lead IT projects from planning through implementation. Manage technology vendors, service providers, and software partners. Control IT budgets and ensure cost-effective technology investments. Deliver projects on time and within budget. Oversee IT infrastructure, including servers, networks, cloud solutions, and data centers. Develop and implement cybersecurity strategies to protect business and manufacturing systems. Ensure business continuity, disaster recovery, and data backup procedures. Monitor IT security risks and ensure compliance with industry standards. Compliance & Risk Management Ensure compliance with applicable IT regulations and standards. Establish IT audit controls and risk management frameworks. Maintain software licensing compliance and asset management.<br>Qualifications<br>Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field.<br>Required Skills<br><br>Minimum 15+ years of progressive IT experience. At least 5 years in a senior IT leadership role (IT Director, Head of IT, IT Manager). Experience within steel fabrication, steel manufacturing, heavy industry, industrial manufacturing, or engineering environments is mandatory.

<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>

Job Summary: To analyze and monitor information systems incidents that may cause operational losses, assess related risks and KPIs, and provide recommendations to mitigate and prevent future incidents. Job Responsibilities:Analyze and monitor operational incidents by identifying root causes, recurrence, impact, losses, and the effectiveness of corrective actions. Maintain and ensure the accuracy of the operational loss database, coordinating with branches and central departments to correct incomplete or inaccurate incident records. Review and reconcile operational incident data with Internal Audit and Operations findings to ensure data completeness and accuracy. Develop and monitor Key Risk Indicators (KRIs), analyze breaches of approved thresholds, identify root causes, and recommend corrective actions Prepare regular reports (monthly, quarterly, and annual) covering operational incidents, losses, KRIs, branch performance, and recommendations for management. Evaluate branch performance in monitoring, recording, and addressing operational risks, and present the results to the direct manager. Perform any other duties assigned by the Direct Manager / Head of Department. Job Qualifications:A relevant university degree, preferably in Accounting, Business Administration, Information Systems, or an equivalent field. Training courses in Information Systems are preferred. Minimum one year of experience.

Key Accountabilities:<br>Contact delinquent customers through phone, SMS, email, or field visits by negotiating repayment plans, settlements, or restructuring in line with policy and follow up on promises-to-pay and ensure commitments are met to record all interactions in the collections system accurately and on time. Ensure all collection activities comply with FRA regulations, consumer rights standards, and company policies and follow approved call scripts and professional conduct guidelines. Prepare daily updates on accounts contacted, promises secured, and payments received to support the Supervisor in compiling portfolio reports Highlight recurring issues or customer objections by daily following up to improve the process. Qualifications, Experience & Skills:<br>Bachelor’s degree in Finance, Economics, Business, or related field. Proficiency in English and Arabic languages (written and spoken). Familiarity with collections systems, dialers, and MIS reporting tools. Knowledge of FRA collections regulations and consumer protection requirements Tele-calling Team : 0–1 year of experience in call center or collection, preferably within communication, consumer finance companies or banking. Agency Team: 1–2 years of experience in the collection field, preferably within consumer finance companies.

Key Roles:<br>Maximizing products sales to reach set targets by probing customer needs. Implement the detailed sales plans to achieve his target. Planning daily calls and visits to ensure achievement against targets. Promoting the bank s services and products through direct and cross selling to achieve the bank s goals and increase its market share in those products. Maintain the relationship with the customers and work constantly on improving it, and ensure that service quality exceeds customers ’ expectations and fulfils their needs on a level that ensures preserving those customers. Represent the bank in the exhibitions & campaigns that the bank conducts to reflect the best image of the bank.<br>Job Requirements :<br>Education University degree in Business Administration orfinancial sciences from a reputable university Experience Min 1 year experience in Retail Banking and sales<br>Competencies<br>Good in English fluent in Arabic Total knowledge of bank s products services Marketing selling skills Computer different system applications skills Flexibility amiability Capability to contact and deal with customers Patience calmness when working under pressure Team work spirit Take responsibility Ability to focus on the details Speed and precision in work Writing verbal skills

Key Accountabilities:<br>Contact delinquent customers through phone, SMS, email, or field visits by negotiating repayment plans, settlements, or restructuring in line with policy and follow up on promises-to-pay and ensure commitments are met to record all interactions in the collections system accurately and on time. Ensure all collection activities comply with FRA regulations, consumer rights standards, and company policies and follow approved call scripts and professional conduct guidelines. Prepare daily updates on accounts contacted, promises secured, and payments received to support the Supervisor in compiling portfolio reports Highlight recurring issues or customer objections by daily following up to improve the process. Qualifications, Experience & Skills:<br>Bachelor’s degree in Finance, Economics, Business, or related field. Proficiency in English and Arabic languages (written and spoken). Familiarity with collections systems, dialers, and MIS reporting tools. Knowledge of FRA collections regulations and consumer protection requirements Tele-calling Team : 0–1 year of experience in call center or collection, preferably within communication, consumer finance companies or banking. Agency Team: 1–2 years of experience in the collection field, preferably within consumer finance companies.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Review suspicious applications referred from CIU, branches and any another department inside the bank to confirm details submitted by applicants to identify fraudulent attempts. Conduct ongoing reviews of control processes. Update all referred cases on database for monthly MIS. Conduct daily sampling. Update companies and customer negative list. Conduct field visit. Escalate fraud cases to line manager in a timely manner to avoid any financial loses. Issue cases details report and share to line manager for further action.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience 2+ years of experience in a similar role in a reputable financial institution</li></ul><p></p></section>

Key Responsibilities Manage the CEO's calendar, schedule meetings, and coordinate appointments. Handle internal and external communications on behalf of the CEO. Communicate professionally with clients, partners, and stakeholders. Organize virtual meetings and prepare meeting agendas and minutes. Follow up on action items and ensure timely completion of assigned tasks. Manage emails, correspondence, and business-related documentation. Coordinate travel arrangements and logistics when required. Prepare reports, presentations, and business documents. Maintain confidentiality of sensitive company information. Support the CEO in daily administrative and operational activities.<br>Job Requirements3–5 years of experience as a Personal Assistant, Executive Assistant, or in a similar role. Very good to excellent English communication skills (written and verbal). Strong organizational and time-management skills. Ability to multitask and prioritize effectively in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook) and virtual collaboration tools. Strong interpersonal and communication skills. High level of professionalism, discretion, and confidentiality. Ability to work independently in a fully remote environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview. Responsibilities. Qualifications.<br>Responsibilities include receiving raw materials (cartons / packaging paper / rolls / corn / oil – food enhancers) from suppliers/manufacturers, issuing raw materials to production and other factories (October, Assiut, Tanas), and recording this issuance daily. Implementation of food safety instructions, attendance of training sessions, and submission of daily and monthly inventory participation reports. Full responsibility for stock, reviewing daily balances, and ensuring they match the ledger (Excel and SAP). Coordination of the warehouse and placing each item separately according to the production date (and labeling raw materials). Monthly reporting to the direct manager on total incoming, total returns, and total expenditures related to the factories. Receiving damaged returns weekly (and preparing a report for management to provide materials for issuing a supply order to suppliers). Ensuring product stock according to FIFO system. Achieving KPI results. Following safety and health management instructions and attending training sessions. Evaluating active participation. Skills: • At least a secondary qualification (higher qualification preferred). Communication and accuracy skills in work. Team spirit. Proficiency in using computers and working with Word, Excel, PowerPoint. Experience with SAP is a plus.</p> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Reception agent</strong></p> <p>First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Greet, check-in, respond to requests and settle accounts while providing exceptional service</li> <li>Take initiative to add a personalized experience</li> <li>Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling</li> </ul> <h4>Qualifications</h4> <p><strong>Your experience and skills include:</strong></p> <ul> <li>Service focused personality is essential</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Fluency in English</li> <li>Additional languages are a plus</li> </ul> <h4>Your team and working environment:</h4> <p>Introduce the team, property or office environment in a way that reflects the culture.</p> <p><em>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</em></p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates itself to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage offering phenomenal service.</p> <p>We seek creative talents that are well-mannered, visionary, passionate and have a deep understanding of the hospitality concept.</p> <h4>The role of Reception Agent:</h4> <p>We are currently seeking a full-time talented Reception Agent who is well-mannered, visionary, passionate and has a deep understanding of the hospitality concept to join our team.</p> <p>The Reception Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience, handle all guest interactions with the highest level of professionalism and hospitality, accommodating guest special requests whenever possible. Interactions with guests will be in person and by phone.</p> <h4>Our ideal Reception Agent:</h4> <ul> <li>A special talent and passion for ensuring you and your team deliver the highest level of guest experience to our guests.</li> <li>Reading, writing and oral proficiency in the English language.</li> <li>A bachelor degree graduate is a must with 1-2 years of previous luxury experience in a related position.</li> </ul> <h4>Unlock a world of employee well-being and satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overview People Experience &amp; Operations Asst Analyst is the on-site HR SPOC for employees. Typically, responsible for managing the day-to-day operations, acting as a first-tier support for all HR related matters on site. Starting from onboarding coordination and throughout the employment duration. The role is the one face to governmental bodies inspectors and hence is accountable to keep and maintain complete/accurate and up to date documents on-site. Being part of the Global People Experience &amp; Operations Team, this role is expected to provide consistent and standard services and achieve high level of customer satisfaction through systems training, process orientation and SLA adherence as measured by global reporting tools. The role is also expected to activate launches and change management tactics of new digital tools and solutions (ex: iCIMS - myServices)</p><p>Responsibilities</p><ul><li>Onboarding &amp; New Hire Integration. Manage hiring documentation, including physical receipt and collection of required wet signatures. Coordinate end-to-end onboarding experience, including site walkthroughs and facilitation of business tools/assets handover from relevant departments. Follow up with Hiring Managers to ensure completion of onboarding tasks. Train new hires on PEP tools and systems to enable smooth integration.</li><li>Learning &amp; Development Support the learning agenda by: Managing logistics for training sessions (venue booking, meeting room readiness, catering). Delivering, tracking, and following up on compliance, ethics, and TM-related face-to-face training sessions. Monitoring participation and completion rates.</li><li>Systems, Tools &amp; Digital Adoption Drive effective utilization of HR systems and tools by: Training employees on platforms such as MyServices, iCIMS, MS Teams, Smiles, etc. Identifying root causes of low adoption and partnering with stakeholders to improve usage. Maintaining on-site digital hubs/kiosks and ensuring operational readiness.</li><li>Compliance, Employee Relations &amp; Governance Ensure compliance with internal policies and local regulations by: Maintaining legally required documentation and up-to-date health certificates. Running periodic audits aligned with government and legal requirements. Supporting site government inspections, handling queries, and reporting outcomes to the legal team. Communicating ER, Compliance &amp; Ethics, and Legal outcomes from internal investigations to employees (L5-) and ensuring proper acknowledgment (wet signatures and system capture).</li><li>Employee Experience Support (TM Coordination) Support communication cascade through available channels and encourage participation.</li><li>Offboarding &amp; Employee Exit Management Ensure smooth employee exit processes by tracking and following up on clearance activities through myServices and other relevant systems. Coordinate with stakeholders to ensure timely completion of exit requirements and approvals. Maintain proper documentation and employee acknowledgments in line with compliance and legal requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1 3 years of experience, preferably with HR Operations experience. Customer orientation. Technical / Functional Skills &amp; Knowledge of HR Tools and Interfaces. Experience or understating of HR Operations/Shared Services environment. Change management and agility. Must possess strong influencing skills. Demonstrated track record of strong service delivery.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The International Organization for Migration (IOM) is committed to the principle that humane and orderly migration benefits migrants and society. As the leading international organization for migration, IOM acts with its partners in the international community to assist in meeting the growing operational challenges of migration management; advance understanding of migration issues; encourage social and economic development through migration, and uphold the human dignity and well-being of migrants.</span></p><br><p><span><span>Under the overall supervision of the Regional Director and the direct supervision of the Chief of Mission of the Egypt Country Office, the incumbent will be responsible for coordinating, liaising, and handling all protocol matters for IOM Offices based in Cairo, Egypt.</span></span></p><br><br> </div>

<ul><li>Participate in creating HSE rules, procedure, technical instructions and policies.</li><li>Preparation of health, safety, and environmental documentation and safety plans for new projects.</li><li>Aware of Auditing standards- Especially ISO full audit circle.</li><li>Maintain and update company HSE manual and standards.</li><li>Apply techniques and inspections to prevent causes which lead to accidents or even injuries at work.</li><li>Prepare Job Risk Analysis (or Job Hazard Analysis (JHA)) for different activities and assist the risks and hazards evaluation continually.</li><li>Comply with the up to date with governmental regulations, laws for safety and environmental and OSHA standards.</li><li>Conduct safety audits both at office and at job sites.</li><li>Investigate and analyze in all occurred accidents and incidents to identify the root causes, the trends and suggesting improvement actions.</li><li>Prepare safety reports and analyze safety statics.</li><li>Provide in-house safety and environmental training and awareness.</li><li>Maintain positive and proactive relations with managers and employees, as well as our customers and regulatory agencies.</li><li>Participate with other departments in evaluating the suppliers, subcontractors and services providers.</li><li>Eliminate any pollution or hazard sources.</li><li>Ensure the availability of all safety and environmental tools and equipment all the time and make sure that all safety tools and equipment are in workable condition.</li><li>Participate in preparing and implementing contingency and evacuation plans according to the job requirements.</li></ul>