Low Voltage Cable Jointer in Egypt
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>The Managing Director for North Africa holds a key leadership position within the company, leading a key cluster of countries while also establishing new strategic countries within their territory.</p><br><br>
<p>The Managing Director is accountable for leading the Region as an enabler region to deliver sustainable growth, profitability, and targeted operational excellence, while ensuring alignment with corporate strategy, values, and governance standards.</p><br><br>
<p>The role requires the ability to operate at the Executive and CEO level, balancing strategic leadership with disciplined execution, and fostering a strong, compliant, and high-performance culture across the region.</p><br><br>Job Description
<br><p><strong><span>Geographic Scope</span></strong><span><br>- Egypt <br>- Morocco<br>- Libya <br>- Sudan<br>- Algeria <br>- Tunisia<br>- Further development of the footprint in line with our strategy.<br><strong>Functional Scope</strong><br>- Commercial and customer leadership<br>- Financial performance and P&L ownership<br>- Key market operations and execution<br>- People, culture, and leadership development<br>- Risk, compliance, and governance<br><strong>Key Responsibilities</strong><br><strong> 1. Enterprise Leadership & Governance</strong><br>- Act as a member of the Global Executive Team, contributing to regional and enterprise level strategy and decision making<br>- Prepare and present clear, professional updates on regional performance and key developments, including Board updates as required<br>- Exercise sound judgement in high impact decisions, acting consistently in the best interests of the business<br>- Fulfil all directorship responsibilities associated with the role<br><strong>2. Strategy & Market Leadership</strong><br>- Develop and deliver a region-specific strategic roadmap aligned with corporate strategy<br>- Define clear revenue, market share, product, and vertical growth targets based on deep regional market insights <br>- Lead execution of regional and global strategic initiatives<br>- Develop priority trade lanes and verticals as applicable to the region under the global strategy<br><strong>3. Financial Stewardship & Performance</strong><br>- Hold full P&L accountability for the region<br>- Lead regional budget preparation in accordance with corporate guidelines and timelines<br>- Deliver regional profitability targets with strong cost and performance discipline<br>- Proactively develop and implement contingency plans to address underperformance<br><strong>4. Commercial, Customer & Brand Leadership</strong><br>- Maintain direct relationships with key customers and suppliers across the region<br>- Define and execute tailored product and pricing strategies aligned with corporate objectives<br>- Drive customer acquisition, retention, and sustainable sales growth<br>- Protect and enhance the company’s brand, reputation, and external relationships<br><strong> 5. Regional & Global Alignment</strong><br>- Ensure seamless alignment with other regions and the central/global teams<br>- Promote consistency in ways of working, knowledge sharing, and strategy execution<br>- Enable cross regional collaboration and best practice exchange<br><strong> 6. Risk, Compliance & Integrity</strong><br>- Ensure compliance with applicable laws and regulations, including employment, labor, corporate governance, environmental, IP, and data protection requirements<br>- Uphold and enforce all global and local policies and procedures<br>- Actively manage financial, operational, regulatory, and reputational risks<br>- Maintain the highest standards of integrity and corporate responsibility<br><strong>Decision Authority</strong><br>- Approve regional budgets and resource allocation within agreed governance frameworks<br>- Make strategic commercial and operational decisions impacting regional performance<br>- Represent the company with key customers, partners, and external stakeholders<br>All decisions are exercised within Board approved strategy, policies, and risk appetite. </span></p><br><br>Job Requirements - Experience and Education
<br><ul>
<li>Senior executive leadership experience in the industry</li>
<li>Proven track record in regional strategy development</li>
<li>Strong experience in budgeting, financial management, and P&L accountability</li>
<li>Proven senior leadership experience driving commercial growth and delivery of revenue, margin, and market share targets across complex, multi market environments</li>
<li>Demonstrated ability to translate commercial strategy into measurable financial outcomes, with a consistent track record of meeting or exceeding budgeted performance</li>
<li>Strong experience aligning operations, supply chain, and service delivery to commercial objectives to ensure customer commitments are delivered reliably and at scale</li>
<li>Track record of partnering commercial and operational teams to balance customer requirements, cost discipline, and operational feasibility</li>
</ul>
<p><strong>Key Stakeholders</strong><br>- Board of Directors<br>- Chief Executive Officer<br>- Global Executive Team<br>- Regional leadership teams<br>- Key customers, partners, suppliers, and regulatory stakeholders<br><strong>Measures of Success:</strong><br>- Delivery of regional revenue, profitability, and market share targets<br>- Effective execution of strategic initiatives<br>- Strength of leadership bench and cultural health<br>- Compliance, risk management, and governance effectiveness<br>- Customer satisfaction and brand reputation in the region</p><br><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Roles and Responsibilities</span></p><p>Business Management</p><ul><li>Helps Implement annual HSE Business Plan objectives and targets at the program/project level</li><li>Contributes to work winning by contributing to RFP responses (as required)</li><li>Implements the requirements of our ISO 45001 certified Occupational Health & Safety Management System (OHSMS) and provides feedback on potential improvement opportunities</li><li>Provides HSE support and guidance to program/project Staff</li><li>Helps to deliver JLL s Global Week campaign on their assigned program/project</li><li>Implements all new and revised HSE plans, processes, procedure, and other documents as communicated by the Senior HSE Manager or HSE Lead & Subject Matter Expert</li><li>Attends all MEA HSE Meetings and proactively participates</li></ul><p>Program Start-up and Mobilization</p><ul><li>Acts as primary project contact for HSE Matters on their program/project</li><li>Works with project teams to identify HSE resource requirements</li><li>Works with project teams to understand client HSE requirements and deliverables</li><li>Develops and delivers project specific documents (e.g. HSE plans, procedures, forms) using templates from the knowledge platform (KP)</li><li>Consults with the MEA HSE Lead & SME if Client required documents are not available on the KP</li><li>Submits all project specific HSE documents for the required QA/QC checks</li><li>Conducts technical evaluations on consultant/contractor technical RFP returns</li><li>Review s consultant and contractor HSE document submissions for suitability and compliance with Client, legal and JLL requirements</li><li>Ensures a comprehensive project HSE Plan is developed, and complies with JLL requirements</li></ul><p>Project Delivery</p><ul><li>Conducts internal HSE review meetings and inspections/audits to ensure compliance with the HSE Management Plan and Client requirements</li><li>Conducts inspections to monitor Staff compliance to their HSE responsibilities and JLL requirements. Reports any non-compliance to the Senior HSE manager or program/project Director</li><li>Provides HSE advice and guidance to the program/project Director</li><li>Manages performance of direct reports, and deals effectively with non-performance issues when needed in a timely manner</li><li>Conducts audits and inspections to ensure that specified HSE deliverables and contractual obligations are implemented. Deals effectively with any shortfalls in performance</li><li>Ensures the performance of Client employed consultants and contractors is monitored against their contractual requirements, approved HSE plans, and raises any issues with the Client</li><li>Provides HSE performance reports and presentations to the Client and stakeholders</li><li>Ensures a structured program of training is delivered to both the project and HSE Team</li><li>Drives a positive safety culture through recognition of important project milestones (e.g. million manhours) and individual behaviors</li><li>Provides project achievement details to the Senior HSE manager or MEA HSE Lead & SME in a timely manner</li><li>Ensures project compliance with all JLL corporate and regional HSE requirements</li><li>Ensures project compliance with all JLL corporate and regional HSE requirements</li><li>Develops and maintains an environment of trust, diversity, and inclusion</li><li>Develops and maintains an environment of trust, diversity, and inclusion</li><li>Demonstrates behaviors and leadership in line with JLL core values, adhering to the code of ethics in all areas of work delivery and instills this into the whole team at every opportunity.</li><li>Provides support, guidance and coaching to team members</li><li>Conducts a Monthly team meeting to engage, communicate, and cascade information to team members</li><li>Collates program/project HSE performance data, produces a Monthly performance report, and submits to the designated Senior Manager (if applicable), program/project Director and Client</li><li>Conducts project audits to validate compliance with OHSMS, Project HSE Plans and Client HSE deliverables</li><li>Provides the Senior HSE Manager or MEA HSE Lead & SME with on-time HSE performance statistics, for inclusion in the Monthly ExCom HSE report</li></ul><p>Human Resources Management</p><ul><li>Assist the Talent Acquisition team in identifying and selecting suitable HSE candidates</li><li>Engages in selection, interviewing and recruitment of project HSE candidates (below Director level) with relevant Project Directors</li><li>Seeks to further the Diversity and Inclusion agenda and targets (including Saudization and Emiratization targets) throughout the recruitment process</li><li>Interprets and Incorporates HSE Business Plan objectives into their own (and team members) Goal setting</li><li>Ensures timely completion of all Performance Management processes in Workday</li><li>Ensures the correct management of underperforming direct reports ensuring correct HR processes are followed and consultation at every stage is sought in a timely manner</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or related field. Master's degree preferred.</p><p>Experience: 7-10 years of progressive experience in health, safety, and environmental management, with at least 3-5 years in a supervisory or management role.</p><p>Industry Experience: Experience in relevant industry sectors (construction, manufacturing, facilities management, or commercial real estate preferred). Familiarity with contractor management and construction site safety protocols.</p><p>Leadership Skills: Proven ability to lead and develop HSE teams. Strong influence and stakeholder management capabilities across all organizational levels.</p><p>Communication: Excellent written and verbal communication skills. Ability to deliver effective HSE training and presentations to diverse audiences.</p><p>Analytical Skills: Strong analytical and problem-solving abilities. Experience with HSE management systems, metrics tracking, and data-driven decision making.</p><p>Technical Proficiency: Proficiency with Microsoft Office Suite and HSE management software platforms. Experience with incident reporting and management systems</p><p></p></section>
Job Title: Sales Engineer Location: Heliopolis, Cairo, Egypt We're expanding our sales team and hiring Sales Engineers to drive business development across two distinct areas: Industrial & Enterprise sectors, and Government & Institutional Projects. If you have a proven B2B IT/Technology sales background and an established network of decision makers in any of the sectors below, we want to hear from you. Open Positions Sales Engineer – Industrial Sector (Factories & Manufacturing, Energy & Utilities, Oil & Gas/Petrochemical, Logistics & Warehouses, Data Centers, Telecommunications, Large Industrial/Enterprise Companies) Sales Engineer – Government & Projects (Government Entities, Public Sector, Contractors & Construction, Consultants, Infrastructure Projects, Healthcare, Education, Large Institutional Projects) Key Responsibilities Develop new business opportunities within your assigned sector Identify new customers, projects, tenders, and technology requirements Build and maintain relationships with key decision makers (CIOs, CTOs, IT Managers, Procurement Managers, Project Managers, Consultants, or Government Stakeholders depending on role) Translate customer requirements into qualified sales opportunities Work closely with Presales and Technical teams to prepare IT solutions and proposals Prepare quotations and commercial proposals, managing them through negotiation and closing Conduct regular customer meetings, site visits, and project meetings Maintain and grow an active sales pipeline, following up until closure Monitor competitors and market developments Support customer payment collection and maintain accurate records Achieve assigned sales and business development targets Requirements Minimum 3 years of proven B2B IT/Technology (or project) sales experience Relevant experience specifically within the sector you're applying for in the form below— general sales experience alone will not be considered Background in Systems Integration, IT Infrastructure, Cybersecurity, Networking, Data Centers, Cloud, or ELV highly preferred Benefits:Employment Type: Full-time, On-site Working Hours: 9:00 AM to 5:00 PMDays Off: Friday and Saturday Benefits: Social Insurance and Medical Insurance Compensation: Competitive salary + performance-based commission/incentives Apply by Filling the form below:https://docs.google.com/forms/d/e/1FAIpQLSfwy Jccq7c0mm8-Bzsydz HaS5MhRoOoZbj Mgw BCZxpe DWry OQ/viewform?usp=header
<h2 class="h5">Job description</h2>
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<span>About AllCare.<br>ai AllCare is transforming senior healthcare by delivering fully coordinated, in-facility care built around one shared care plan.<br> We bring together in-facility providers — including primary care, psychiatry, podiatry, diagnostics, wound care, and chronic care — alongside pharmacy services, all supported by a 24/7 medical concierge team to ensure seamless, high-quality care for residents.<br> Prior experience working within the U.<br>S. healthcare system and its billing practices is required for this role.<br> Your Role Execute precise billing operations for U.<br>S. senior care providers , ensuring accurate reimbursement across Assisted Living, Hospice, and RCFE settings.<br> You’ll be the backbone of our revenue cycle, directly impacting financial health while working with cutting-edge billing technology.<br> This role is ideal for someone who has hands-on experience with U.<br>S. healthcare billing workflows and is comfortable navigating Medicare/Medicaid and private payers.<br> Key Responsibilities Claims Processing: Submit and track claims for U.<br>S. Medicare/Medicaid and private payers , focusing on Assisted Living, Hospice, and RCFE billing requirements.<br> Denial Management: Investigate and resolve claim rejections, underpayments, and coding errors (ICD-10, CPT).<br> Documentation Support: Collaborate with clinical teams to ensure service documentation aligns with billing compliance.<br> Patient Billing: Generate statements, process payments, and address patient inquiries.<br> Reporting: Assist in generating AR aging reports and reconciliation audits.<br> What We Offer Compensation: $500 base salary, plus up to 20% monthly performance bonus.<br> Fully remote working opportunity.<br> Competitive compensation.<br> Comprehensive medical insurance.<br> Generous paid time off (PTO).<br> Ongoing training in AllCare’s tech-enabled billing platforms.<br> Leadership development pathways.<br> Requirements Must be available to work Pacific Time (California) hours, Monday–Friday.<br> Minimum 2+ years of medical billing experience within the U.<br>S. healthcare system (senior care settings strongly preferred: ALFs, Hospice, RCFEs).<br> Proficiency in U.<br>S. Medicare/Medicaid billing rules and EHR systems (e.<br>g., Epic, Cerner).<br> Experience with U.<br>S.-based payers and reimbursement processes is mandatory.<br> Knowledge of California-specific billing regulations is a strong plus.<br> Strong attention to detail and problem-solving skills.<br> High school diploma required; AAPC certification (e.<br>g., CPC, CPB) is a plus.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>About AllCare.<br>ai AllCare is transforming senior healthcare by delivering fully coordinated, in-facility care built around one shared care plan.<br> We bring together in-facility providers — including primary care, psychiatry, podiatry, diagnostics, wound care, and chronic care — alongside pharmacy services, all supported by a 24/7 medical concierge team to ensure seamless, high-quality care for residents.<br> Prior experience working within the U.<br>S. healthcare system and its billing practices is required for this role.<br> Your Role Execute precise billing operations for U.<br>S. senior care providers , ensuring accurate reimbursement across Assisted Living, Hospice, and RCFE settings.<br> You’ll be the backbone of our revenue cycle, directly impacting financial health while working with cutting-edge billing technology.<br> This role is ideal for someone who has hands-on experience with U.<br>S. healthcare billing workflows and is comfortable navigating Medicare/Medicaid and private payers.<br> Key Responsibilities Claims Processing: Submit and track claims for U.<br>S. Medicare/Medicaid and private payers , focusing on Assisted Living, Hospice, and RCFE billing requirements.<br> Denial Management: Investigate and resolve claim rejections, underpayments, and coding errors (ICD-10, CPT).<br> Documentation Support: Collaborate with clinical teams to ensure service documentation aligns with billing compliance.<br> Patient Billing: Generate statements, process payments, and address patient inquiries.<br> Reporting: Assist in generating AR aging reports and reconciliation audits.<br> What We Offer Compensation: $500 base salary, plus up to 20% monthly performance bonus.<br> Fully remote working opportunity.<br> Competitive compensation.<br> Comprehensive medical insurance.<br> Generous paid time off (PTO).<br> Ongoing training in AllCare’s tech-enabled billing platforms.<br> Leadership development pathways.<br> Requirements Must be available to work Pacific Time (California) hours, Monday–Friday.<br> Minimum 2+ years of medical billing experience within the U.<br>S. healthcare system (senior care settings strongly preferred: ALFs, Hospice, RCFEs).<br> Proficiency in U.<br>S. Medicare/Medicaid billing rules and EHR systems (e.<br>g., Epic, Cerner).<br> Experience with U.<br>S.-based payers and reimbursement processes is mandatory.<br> Knowledge of California-specific billing regulations is a strong plus.<br> Strong attention to detail and problem-solving skills.<br> High school diploma required; AAPC certification (e.<br>g., CPC, CPB) is a plus.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>This is a fully remote opportunity for the role of Sales / Appointment Setter (Inbound Lead Qualification & Sales Coordination).<br> Applications that include an introduction video will be prioritized.<br> Due to the fully remote nature of this position, candidates should be comfortable communicating through video calls.<br> ROLE TITLESales / Appointment Setter (Inbound Lead Qualification & Sales Coordination) ROLE SUMMARY You serve as the first point of contact between potential customers and the sales team.<br> Your responsibility is not simply answering inquiries—it is ensuring every inbound lead is qualified correctly, responded to promptly, and moved efficiently through the sales pipeline.<br> Every interaction should move a prospect one step closer to becoming a customer.<br> On a daily basis, you will encounter: high volumes of inbound inquiries leads with varying levels of buying intent incomplete customer information scheduling conflicts follow-up opportunities that require persistence multiple communication channels requiring quick response Your role is to prioritize qualified opportunities, maintain accurate lead records, and ensure no sales opportunity is lost due to poor follow-up or delayed communication.<br> This position requires initiative.<br> Waiting for reminders before responding to leads or following up on prospects creates missed revenue opportunities.<br> Filtering Signal: This role is not suitable for individuals who require constant supervision, avoid voice conversations, or struggle with sales follow-up and customer engagement.<br> CORE RESPONSIBILITIES (REAL-WORLD EXECUTION)1.<br> Inbound Lead Management (Speed & Response) Respond promptly to inbound inquiries received through landing pages, social media, email, and other marketing channels Gather missing information to properly qualify each prospect Ensure every lead receives timely communication Identify high-intent opportunities and prioritize accordingly 2.<br> Lead Qualification (Sales Pipeline Management) Qualify leads based on budget, business profile, urgency, and buying intent Categorize leads into Tier 1, Tier 2, or Tier 3 according to established qualification criteria Route qualified opportunities to the appropriate sales representative Escalate hot prospects requiring immediate sales engagement 3.<br> Appointment Setting (Sales Coordination) Schedule discovery calls and sales meetings with qualified prospects Coordinate calendars to maximize appointment availability Confirm appointments and send reminders when necessary Follow up with prospects who miss scheduled meetings 4.<br> CRM & Lead Tracking (Pipeline Accuracy) Maintain accurate lead records and sales pipeline stages Update prospect information after every interaction Ensure notes, tags, and follow-up dates remain current Assist with future migration from spreadsheets into CRM platforms when required 5.<br> Follow-up & Pipeline Ownership (No Lead Left Behind) Execute timely follow-up activities with warm and inactive prospects Re-engage leads that have stalled in the sales process Monitor outstanding actions until appropriate resolution Ensure opportunities are never lost because of delayed communication 6.<br> Social Media Lead Support (Engagement & Conversion) Publish approved marketing content across social media platforms Monitor inbound messages and engagement Respond appropriately to inquiries or endorse qualified prospects to the sales process Track social-generated leads for reporting purposes 7.<br> Reporting & Sales Administration (Visibility) Maintain accurate lead trackers and activity reports Report appointment numbers, lead sources, and qualification outcomes Identify recurring issues affecting lead conversion Maintain organized documentation supporting sales activities REQUIREMENTS (Non-Negotiable) Previous experience in Sales, Appointment Setting, Inside Sales, or Lead Qualification Fluent verbal and written communication in both English and Egyptian Arabic Comfortable handling voice-based sales conversations Strong lead qualification and objection-handling skills Experience scheduling appointments and coordinating calendars Familiarity with CRM systems, lead pipelines, and sales processes Strong organizational and time management skills Able to manage multiple conversations while maintaining attention to detail Comfortable working independently with minimal supervision Quick learner with the ability to adapt to new tools and workflows Candidates who avoid proactive follow-up or depend on constant direction are unlikely to succeed in this role TOOLS Asana Email Google Calendar Google Workspace / Microsoft Office Social Media Platforms (Facebook, Instagram, LinkedIn, etc.<br>) CRM systems (current spreadsheet tracker with future CRM migration) WHAT WE VALUE MOST You respond quickly to new sales opportunities.<br> You qualify leads accurately rather than simply forwarding inquiries.<br> You maintain an organized and reliable sales pipeline.<br> You proactively follow up instead of waiting for prospects to respond.<br> You communicate professionally over voice and written channels.<br> You help maximize conversion through consistent execution.<br> You take ownership of every lead until the appropriate next step is completed.<br> WHAT THIS ROLE IS NOT Not a customer support position focused solely on answering questions Not a passive administrative role that only schedules meetings Not a social media management position Not a cold-calling role focused exclusively on outbound prospecting Not a role where leads are forwarded without qualification Not suitable for individuals uncomfortable with voice communication or proactive follow-up POSITION DETAILS Remote Full-time US business hours or overlapping schedule as required Independent contractor engagement Fast-paced sales environment with performance expectations Consistent responsiveness and follow-through are essential APPLICATION INSTRUCTIONS To apply, please answer the scenario below: Scenario: A prospect submits an inquiry through the company website requesting more information about the service.<br> During your initial call, you discover they have the budget and authority to purchase but are hesitant because they are comparing several competitors.<br> Task: Describe your actions during the first 15 minutes of handling this lead.<br> Explain how you would qualify the prospect, address their concerns, schedule the discovery call, and document the interaction.<br> We are evaluating: Sales communication skills Lead qualification process Decision-making and prioritization Follow-up strategy Organization and attention to detail Clear thinking and practical sales judgment are more important than writing style.<br> Benefits Paid Time Off HMO Fully Remote Work</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Design and development of advanced web applications and websites using modern technologies, industry best practices, and established development standards. Provides technical leadership in user interface design, front-end architecture, and web development while mentoring junior team members and ensuring the delivery of scalable, secure, and high-quality digital solutions. Collaborates with stakeholders to translate business requirements into innovative and effective web experiences that align with organizational goals.</p><p>Responsibilities:</p><ul><li>Lead the design, architecture, and development of complex web applications and websites.</li><li>Provide technical leadership and guidance to junior and mid-level designers and developers.</li><li>Review code, designs, and technical deliverables to ensure compliance with development standards and best practices.</li><li>Design and implement responsive, scalable, and high-performance web solutions.</li><li>Analyze business requirements and recommend appropriate technical solutions and development approaches.</li><li>Lead technical discussions, effort estimations, and project planning activities.</li><li>Design high-impact user interfaces, branding materials, marketing assets, and digital experiences.</li><li>Ensure consistency in design systems, UI standards, and user experience across projects.</li><li>Collaborate with Product Owners, QA Engineers, Project Managers, and stakeholders throughout the development lifecycle.</li><li>Define and enforce coding standards, development methodologies, and quality assurance practices.</li><li>Identify performance bottlenecks and implement optimization strategies.</li><li>Participate in system architecture decisions and technology evaluations.</li><li>Mentor team members through coaching, knowledge sharing, and technical training.</li><li>Monitor project progress, task assignments, and issue resolution to ensure successful project delivery.</li><li>Contribute to continuous process improvement initiatives and technology roadmaps.</li><li>Support project delivery by managing technical risks and providing solutions to complex challenges.</li><li>Complete special projects and assignments as required.</li></ul><p>Required Skills</p><ul><li>Expert-level experience in:</li><li>Android, iOS applications architecture, design and development</li><li>HTML5, CSS3, SASS/SCSS</li><li>JavaScript, jQuery, AJAX</li><li>Modern JavaScript Frameworks (Angular, React, Vue.js) is a plus</li><li>XML, JSON</li><li>Git and version control systems</li><li>Responsive Design, Bootstrap, Foundation, and Mobile-First Development</li><li>Adobe Creative Suite (Photoshop, Illustrator, XD, Figma)</li><li>Strong leadership and mentoring capabilities.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong project estimation and planning skills.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to manage multiple projects and priorities simultaneously.</li><li>Strong attention to detail and commitment to quality.</li><li>Excellent organizational and time management skills.</li></ul><p>Qualifications and Experience:</p><ul><li>Bachelor s degree in Computer Science or equivalent.</li><li>Minimum 4 7 years of professional experience in web design and front-end/web application development.</li><li>Proven experience leading web development projects and mentoring team members.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science or equivalent.</li><li>Minimum 4 7 years of professional experience in web design and front-end/web application development.</li><li>Proven experience leading web development projects and mentoring team members.</li><li>Expert-level experience in:<ul><li>Android, iOS applications architecture, design and development</li><li>HTML5, CSS3, SASS/SCSS</li><li>JavaScript, jQuery, AJAX</li><li>Modern JavaScript Frameworks (Angular, React, Vue.js) is a plus</li><li>XML, JSON</li><li>Git and version control systems</li><li>Responsive Design, Bootstrap, Foundation, and Mobile-First Development</li><li>Adobe Creative Suite (Photoshop, Illustrator, XD, Figma)</li></ul></li><li>Strong leadership and mentoring capabilities.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong project estimation and planning skills.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to manage multiple projects and priorities simultaneously.</li><li>Strong attention to detail and commitment to quality.</li><li>Excellent organizational and time management skills.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>Recruitment Fraud Alert</strong></p><br><br>
<p>We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. </p><br><br>
<p><strong>What to know:</strong></p><br><br>
<ul>
<li>Commvault does <em>not</em> conduct interviews by email or text.</li>
<li>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.</li>
</ul>
<p>If you suspect a recruiting scam, please contact us at <u>wwrecruitingteam@commvault.com </u></p><br><br>
<br>
<p><strong>About Commvault</strong> </p><br><br>
<p>Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. </p><br><br><br>
Company Description:<br>Commvault is a worldwide leader in delivering backup and recovery solutions for the complex enterprise. Commvault allows you to protect, manage, and use your data, while running it in a consistent, compliant way. Our automated solutions work on-prem and in the cloud, and work with the digital tools and procedures you’re already using. Keep your data accessible and actionable with a single solution that ensures your data is always available — no matter what.<br>What you'll do...<br>
<ul>
<li>Troubleshoot and resolve critical support problems.</li>
<li>Troubleshoot customer issues using remote desktop software.</li>
<li>Optimally interact through phone and email with customers as you address their problems.</li>
<li>Dedication to the success and satisfaction of our customers</li>
<li>Recreation of problems in house</li>
<li>Root Cause Analysis and / or provision of examples of software bug</li>
<li>Working independently and as a team to come up with the best solutions to a customer problem.</li>
<li>Providing outstanding phone-based support for a variety of sophisticated, time critical issues.</li>
<li>Using and sharing your knowledge of a wide range of technologies</li>
<li>Working remotely on enterprise level customers and dark sites</li>
<li>Having the opportunity to build labs and simulators.</li>
<li>Ability to be involved in product BETA testing.</li>
<li>Contributing to our Solutions Engine and online forums</li>
</ul>
Who you are:<br>
<ul>
<li>At least 2+ years of technical/customer support experience</li>
<li>Detailed knowledge of administration and trouble shooting in storage technologies (think troubleshooting via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall, VSS).</li>
<li>Solid understanding of SAN & NAS.</li>
<li>Networking and troubleshooting connectivity, name resolution and performance-based issues with OS and/or hardware. Microsoft clustering technologies and TCP/IP and DNS</li>
<li>Understanding backup theory and design. Backup and data management fundamentals</li>
<li>Previous experience with backup software such as Veritas, Symantec, Backup Exec, Shadow Protect, NetBackup, Networker, Avamar, VEEAM, or TSM is a plus.</li>
<li>Linux Skills - desirable</li>
<li>Previous experience fixing / addressing enterprise environments.</li>
<li>Strong customer relations skills.</li>
<li>Strong multi-tasking and prioritization skills.</li>
<li>Strong written and verbal communication skills.</li>
<li>Excellent teammate.</li>
<li>Proficiency in one of the following languages is a must (German, French, Italian or Spanish)</li>
</ul>
<strong>You’ll love working here because:</strong><br>
<ul>
<li>Continuous professional development, product training, and career path</li>
<li>Annual health check-ups, Car lease Program, and Tuition Reimbursement</li>
<li>A comprehensive company culture, an opportunity to join our Community Guilds</li>
</ul>
<strong>Additional Information:</strong><br>Recognized as a leader in the Gartner Magic Quadrant for Data Centre Backup and Recovery Software, our industry’s definitive independent ranking. For the sixth straight year, Commvault has been named a leader. And this year we’re further on the “Completeness of vision” and highest on the “ability to implement”.<br>Commvault offers its products through a broad array of distribution partner globally, while building upon its validated portfolio of strategic partnership with leading technology companies including Microsoft, Amazon web services, Cisco, Oracle, SAP, Nutanix, Pure, HP, Hitachi, NetApp & many others. Commvault’s global headquarter is in Tinton Falls NJ, with additional offices that support customers globally across the Americas, EMEA & APAC.<br>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.<br>Ready to #makeyourmark at Commvault? Apply now!<br>
<br>
<p>Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.</p><br><br>
<p>Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email <span>accommodations@commvault.com</span> For any inquiries not related to an accommodation please reach out to <span>wwrecruitingteam@commvault.com</span>.</p><br><br>
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<p>Commvault's Privacy Policy </p><br><br>
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<p><h4>JLL empowers you to shape a brighter way.</h4>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<h4>Roles and responsibilities</h4>
<h4>Business management</h4>
<ul>
<li>Helps implement annual HSE business plan objectives and targets at the program/project level</li>
<li>Contributes to ‘work winning’ by contributing to RFP responses (as required)</li>
<li>Implements the requirements of our ISO 45001 certified Occupational Health & Safety Management System (OHSMS) and provides feedback on potential improvement opportunities</li>
<li>Provides HSE support and guidance to program/project staff</li>
<li>Helps to deliver JLL’s Global Week campaign on their assigned program/project</li>
<li>Implements all new and revised HSE plans, processes, procedures, and other documents as communicated by the Senior HSE Manager or HSE Lead & Subject Matter Expert</li>
<li>Attends all MEA HSE meetings and proactively participates</li>
</ul>
<h4>Program start-up and mobilization</h4>
<ul>
<li>Acts as primary project contact for HSE matters on their program/project</li>
<li>Works with project teams to identify HSE resource requirements</li>
<li>Works with project teams to understand client HSE requirements and deliverables</li>
<li>Develops and delivers project specific documents (e.g. HSE plans, procedures, forms) using templates from the knowledge platform (KP)</li>
<li>Consults with the MEA HSE Lead & SME if client required documents are not available on the KP</li>
<li>Submits all project specific HSE documents for the required QA/QC checks</li>
<li>Conducts technical evaluations on consultant/contractor technical RFP returns</li>
<li>Reviews consultant and contractor HSE document submissions for suitability and compliance with client, legal and JLL requirements</li>
<li>Ensures a comprehensive project HSE plan is developed, and complies with JLL requirements</li>
</ul>
<h4>Project delivery</h4>
<ul>
<li>Conducts internal HSE review meetings and inspections/audits to ensure compliance with the HSE management plan and client requirements</li>
<li>Conducts inspections to monitor staff compliance to their HSE responsibilities and JLL requirements. Reports any non-compliance to the Senior HSE Manager or program/project director</li>
<li>Provides HSE advice and guidance to the program/project director</li>
<li>Manages performance of direct reports, and deals effectively with non-performance issues when needed in a timely manner</li>
<li>Conducts audits and inspections to ensure that specified HSE deliverables and contractual obligations are implemented. Deals effectively with any shortfalls in performance</li>
<li>Ensures the performance of client employed consultants and contractors is monitored against their contractual requirements, approved HSE plans, and raises any issues with the client</li>
<li>Provides HSE performance reports and presentations to the client and stakeholders</li>
<li>Ensures a structured program of training is delivered to both the project and HSE team</li>
<li>Drives a positive safety culture through recognition of important project milestones (e.g. million manhours) and individual behaviors</li>
<li>Provides project achievement details to the Senior HSE Manager or MEA HSE Lead & SME in a timely manner</li>
<li>Ensures project compliance with all JLL corporate and regional HSE requirements</li>
<li>Develops and maintains an environment of trust, diversity, and inclusion</li>
<li>Demonstrates behaviors and leadership in line with JLL core values, adhering to the code of ethics in all areas of work delivery and instills this into the whole team at every opportunity</li>
<li>Provides support, guidance and coaching to team members</li>
<li>Conducts a monthly team meeting to engage, communicate, and cascade information to team members</li>
<li>Collates program/project HSE performance data, produces a monthly performance report, and submits to the designated Senior Manager (if applicable), program/project director and client</li>
<li>Conducts project audits to validate compliance with OHSMS, project HSE plans and client HSE deliverables</li>
<li>Provides the Senior HSE Manager or MEA HSE Lead & SME with on-time HSE performance statistics, for inclusion in the monthly ExCom HSE report</li>
</ul>
<h4>Human resources management</h4>
<ul>
<li>Assists the Talent Acquisition team in identifying and selecting suitable HSE candidates</li>
<li>Engages in selection, interviewing and recruitment of project HSE candidates (below director level) with relevant project directors</li>
<li>Seeks to further the diversity and inclusion agenda and targets (including Saudization and Emiratization targets) throughout the recruitment process</li>
<li>Interprets and incorporates HSE business plan objectives into their own (and team members’) goal setting</li>
<li>Ensures timely completion of all performance management processes in Workday</li>
<li>Ensures the correct management of underperforming direct reports ensuring correct HR processes are followed and consultation at every stage is sought in a timely manner</li>
</ul>
<h4>Requirement</h4>
<p><strong>Education:</strong> Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or related field. Master's degree preferred.</p>
<p><strong>Experience:</strong> 7-10 years of progressive experience in health, safety, and environmental management, with at least 3-5 years in a supervisory or management role.</p>
<p><strong>Industry experience:</strong> Experience in relevant industry sectors (construction, manufacturing, facilities management, or commercial real estate preferred). Familiarity with contractor management and construction site safety protocols.</p>
<p><strong>Leadership skills:</strong> Proven ability to lead and develop HSE teams. Strong influence and stakeholder management capabilities across all organizational levels.</p>
<p><strong>Communication:</strong> Excellent written and verbal communication skills. Ability to deliver effective HSE training and presentations to diverse audiences.</p>
<p><strong>Analytical skills:</strong> Strong analytical and problem-solving abilities. Experience with HSE management systems, metrics tracking, and data-driven decision making.</p>
<p><strong>Technical proficiency:</strong> Proficiency with Microsoft Office Suite and HSE management software platforms. Experience with incident reporting and management systems.</p>
<p><strong>Location:</strong> On-site – Cairo, EGY</p>
<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p>
<p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p>
<p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request accommodation through the appropriate channels provided during the application process.</p></p><p></p>
Overview<br><br>We Are Pepsi Co<br><br>Pepsi Co is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, Pepsi Co provides essential support to local economies and partners closely with communities throughout the region.<br><br>Guiding Vision and Regional Impact<br><br>Pepsi Co’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with Pepsi Co Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.<br><br>Empowering Our People and Communities<br><br>Our dynamic teams drive the Pepsi Co culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.<br><br>Diversity and Inclusion Commitment<br><br>Pepsi Co stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both Pepsi Co and the communities in North Africa.<br><br>overseeing the daily operations and maintenance of utility systems, ensuring their efficient and reliable function<br><br>Responsibilities<br><br>Manage plant utilities infra-structure and ensuring efficient operation Plan and oversee all intervention and overhauls through all utilities equipment. Ensure reliable operation for Steam boilers and steam distribution networks to supply the required steam demand Monitor HVAC mechanical systems (AHUs, ventilation) and ensure equipment’s reliability Monitor and Maintain operation of chillers, LPC, RO and WWTPEnsure WWTP adheres environmental and Governate compliance Responsible for enhancing continuous improvement culture in his team and using Total Productivity Maintenance (TPM) tools such as “KAIZEN” and “OPL” to achieve long term goals. Owns plant Energy Management & Optimization Monitor utilities equipment’s consumptions(water, Natural gas and electricity) Ensure Continuous and Compliant Wastewater Treatment Operation and daily RO unit operation Lead achieving results of internal audits (TPM PM, M&W,PEMM) and External audits (AIB, ,GEHSMS) Responsible for applying Pepsi Co Environmental Health & Safety (EH&S) standards in all Mechanical Utilities activities done by his team to achieve zero safety incidents. Responsible for enhancing continuous improvement culture in his team and using Total Productivity Maintenance (TPM) tools such as “KAIZEN” and “OPL” to achieve long term goals. Responsible for doing required Root Cause Analysis (RCA) for Utilities breakdown to ensure proper corrective and preventive actions to avoid repetition. Responsible for applying AIB standards in utilities boundaries and to complete the food safety non-conformities action plan Responsible for updating skill Matrix for utilities team and arrange a proper training plan filling the gap.<br><br>Qualifications<br><br>Mechanical Engineering bachelor’s degree (Power, Mechatronics or Industrial Engineering majors) Minimum of 3-5 years of relevant experience in the same field. Strong in English - written and spoken. Computer & Microsoft Office programs proficiency (Excel-Word-Power Point SAP is extra) Communication & Leadership Skills. Decision Maker & Results-oriented.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b>Who we are</b></span></div><div><span >VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.</span></div><div><span >As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.</span></div><div><span >We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</span></div><div><span >#VOIS #BeUnrivalled #CreateTheFuture</span></div><div><span ><br></span></div><div><span ><b>About this Role</b></span></div><div><span >We are seeking an experienced professional to lead international customer care operations by managing and developing a team of advisors. This role focuses on driving performance, enhancing customer experience, and ensuring adherence to operational standards while continuously improving processes and team capability within a dynamic contact centre environment.</span></div><div><span ><br></span></div><div><span ><b>What you’ll do</b></span></div><div><span ><b>Lead, coach, and </b>support a team of up to 15 advisors, ensuring high levels of engagement and performance</span></div><div><span >Facilitate regular performance reviews and structured feedback sessions using established frameworks</span></div><div><span >Monitor real-time operations, ensuring productivity and service levels meet organisational targets</span></div><div><span >Translate business strategy into clear actions through team briefings and process updates</span></div><div><span >Drive key performance metrics, addressing underperformance and ensuring compliance with policies</span></div><div><span >Analyse NPS and KPI performance, identifying gaps and delivering actionable insights to management</span></div><div><span >Support the implementation of operational plans and continuous improvement initiatives</span></div><div><span >Develop team capability by identifying upselling and cross-selling opportunities</span></div><div><span >Act as a point of support for team-related matters, fostering an inclusive and collaborative environment</span></div><div><span ><br></span></div><div><span ><b>Who you are</b></span></div><div><span >Demonstrated ability to lead teams effectively within a customer care or contact centre environment</span></div><div><span >Strong interpersonal awareness with the ability to manage people and build positive working relationships</span></div><div><span >Effective problem-solving and analytical skills, with attention to performance data and trends</span></div><div><span >Ability to communicate clearly and deliver value-driven solutions to customers</span></div><div><span >Committed to continuous learning and self-development</span></div><div><span >Experience working across multiple systems and tools in a fast-paced environment</span></div><div><span >Fluency in German at C2 level (spoken proficiency)</span></div><div><span >Experience of 1–2 years in a customer care environment</span></div><div><span >Strong verbal communication, reporting, and sales skills</span></div><div><span >Proficiency in MS Office tools is advantageous</span></div><div><span ><br></span></div><div><span ><b>Not a perfect fit?</b></span></div><div><span >Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</span></div><div><span ><br></span></div><div><span ><b>What's in it for you</b></span></div><div><span >Opportunity to lead and shape high-performing international teams</span></div><div><span >Exposure to global customer operations and cross-functional collaboration</span></div><div><span >Continuous learning through hands-on leadership and operational excellence initiatives</span></div><div><span >A supportive environment focused on growth, performance, and inclusion</span></div><div><span ><br></span></div><div><span ><b>What skills you will learn</b></span></div><div><span >Advanced leadership and team development skills in a contact centre setting</span></div><div><span >Data-driven decision-making through KPI and performance analysis</span></div><div><span >Customer experience optimisation and NPS improvement strategies</span></div><div><span >Strategic thinking aligned with operational execution</span></div><div><span >Stakeholder communication and performance coaching techniques</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Who you are _x000D_ Demonstrated ability to lead teams effectively within a customer care or contact centre environment Strong interpersonal awareness with the ability to manage people and build positive working relationships Effective problem-solving and analytical skills, with attention to performance data and trends Ability to communicate clearly and deliver value-driven solutions to customers Committed to continuous learning and self-development Experience working across multiple systems and tools in a fast-paced environment Fluency in German at C2 level (spoken proficiency) Experience of 1 2 years in a customer care environment Strong verbal communication, reporting, and sales skills Proficiency in MS Office tools is advantageous</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Recruitment Fraud Alert</strong></p><br><br>
<p>We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. </p><br><br>
<p><strong>What to know:</strong></p><br><br>
<ul>
<li>Commvault does <em>not</em> conduct interviews by email or text.</li>
<li>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.</li>
</ul>
<p>If you suspect a recruiting scam, please contact us at <u>wwrecruitingteam@commvault.com </u></p><br><br>
<br>
<p><strong>About Commvault</strong> </p><br><br>
<p>Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. </p><br><br><br>
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<p><strong>Success Account Manager (Spanish Speaker)</strong></p><br><br>
<p><strong>Location: Hybrid, New Cairo, Egypt</strong></p><br><br>
<br>
<p>As an organization, we are committed to a great work culture that embraces our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer’s business forward. We’re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity, and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge.</p><br><br>
<p>We are looking for a Success Account Manager to join us on a full-time basis in Egypt!</p><br><br>
What you will do:
<p>The Success Account Manager (SAM) will primarily be responsible for supporting large enterprise customers who have signed up for Enterprise Support, and additionally providing customer critical situation management from the field. The SAM will act as the customer liaison between Technical Support, SW Engineering, Product Management and Field Operations.</p><br><br>
<p>The SAM must display a rigorous work ethic and thrive in an often unstructured, dynamic environment. The SAM will be required to be flexible with their work schedule in supporting customers.</p><br><br>
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How you will make a difference:
<ul>
<li>Display proficiency with all customer interactions including kick-off, training, onboarding, business reviews, customer issues, renewals.</li>
<li>Leverage internal teams to deliver to customers' needs.</li>
<li>Navigate through multiple organizations (Product Management, Engineering, Sales, Support, Marketing, Services) to address questions and issues on current and future solution set.</li>
<li>Continuously monitoring all key accounts metrics and accurately assessing account health and proactively reaching out</li>
<li>Responsible for quarterly business reviews with sales management on the performance and health of Commvault customers in their region</li>
<li>Incident management participating in follow the sun coverage through regional handovers.</li>
<li>Weekly cadence meetings, best practice recommendations</li>
<li>Demonstrates critical thinking as it relates to customer interactions and develops sense of ownership for account portfolio and their success.</li>
<li>Capable of building initial relationship and growing the relationship into other groups and partners of the account</li>
<li>Can identify difficult situations and chart a path to resolution independently and/or bring up to critical teams or management.</li>
<li>Understands the importance of follow-up/follow-through and uses necessary resources to get client to satisfactory state.</li>
<li>Deep understanding of the various verticals and the business need Commvault is fulfilling – training, success planning, establishing metrics of success, etc. as it relates.</li>
<li>Hungry for ongoing education opportunities that are offered for Commvault products.</li>
<li>Understands the technology from a user’s perspective and help the customer identify the best ways for the intended business use of that technology.</li>
<li>Complies to all processes and Gainsight customer journey touchpoints. Including but not limited to using proper document templates, storing, and linking correctly in Gainsight, etc.</li>
<li>Understand and capable of influence customer advocacy needs.</li>
<li>Embody a constant attitude of driving accounts to substantial active use through Commvault Customer Success methodology.</li>
</ul>
Who you are:
<ul>
<li>Engineering Degree or equivalent is desired.</li>
<li>Up to 4 years’ experience within a Support, Customer Success, Account, or Relationship Manager role.</li>
<li><strong>Must be fluent in Spanish to a professional level along with English (written and verbal) to a professional level.</strong></li>
<li>Strong understanding of data management, backup, and recovery solutions.</li>
<li>Demonstrable ability to handle large deployments of hardware and software for SMB and Enterprise customers.</li>
<li>Consulting experience with data centre operations</li>
<li>Customer-facing experience, handling customer relationships in a commercial and government environment.</li>
<li>Ability to bridge technology and business goals to provide productive solutions.</li>
<li>Must have the ability to grasp new technical information quickly.</li>
<li>Project Management experience</li>
<li>Strong written and oral communication skill</li>
<li>Demonstrated customer service, leadership and team interaction skills are required.</li>
<li>Ability to handle various tasks and work well in a tense environment.</li>
<li>Flexibility to work in a fast-paced and demanding work environment.</li>
<li>Ability to convey technical information to business centric audiences.</li>
<li>Be able to collaborate closely with various customer teams – technical, management and Executives.</li>
</ul>
Technical knowledge/experience:
<ul>
<li>Working Knowledge of hardware platforms (CPQ/HP, IBM, Dell, Etc.)</li>
<li>Working knowledge of WAN technologies and TCP/IP networking</li>
<li>Working knowledge of Windows/Unix/Netware/Linux</li>
<li>Experience with storage related solutions (e.g., Veritas, EMC, HDS, etc.)</li>
<li>Previous Technical Support experience with supporting large enterprise customers is a plus.</li>
<li>Working knowledge of an enterprise application (Exchange, SQL, Oracle, Lotus Notes, etc.)</li>
<li>Working knowledge of clustering or databases</li>
<li>Working knowledge of disaster recovery and design capabilities</li>
<li>Working knowledge with backup and recovery products (Simpana, Veritas NBU, CA, etc.)</li>
<li>Ability to read and interpret complex diagrams and specification requirements.</li>
</ul>
Skills and experience that could set you apart:
<ul>
<li>Commvault Product knowledge is desirable but not essential.</li>
<li>Business Administration Training and Project Management Training will be a plus.</li>
</ul>
You will love working here because:
<ul>
<li>We offer an attractive compensation and benefits package.</li>
<li>Employee stock purchase plan (ESPP)</li>
<li>Continuous professional development, product training, and career pathing eg. Commvault Certifications</li>
<li>Good company environment to work in with some of the best talent around!</li>
<li>An all-embracing company culture, an opportunity to join our Employee Resource Groups</li>
</ul>
<p>Are you ready to make a difference? Join Commvault in helping our customers protect their data in a difficult world!</p><br><br>
<br>
<p>Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics, or any other status protected by the laws or regulations in the locations where we work.</p><br><br>
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<br>
<p>Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.</p><br><br>
<p>Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email <span>accommodations@commvault.com</span> For any inquiries not related to an accommodation please reach out to <span>wwrecruitingteam@commvault.com</span>.</p><br><br>
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<p>Commvault's Privacy Policy </p><br><br>
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<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>This position is located in the Regional Office for the Middle East and North Africa (ROMENA), Division for Operations (DO), United Nations Office on Drugs and Crime (UNODC). The incumbent will work under the direct supervision of the Administrative and Finance Officer/ Operations Manager and the overall supervision of the Representative, ROMENA. For more information on UNODC, please visit the website at www.unodc.org<br> Responsibilities<br>Within delegated authority, the Procurement Assistant will be responsible for the following specific duties: • Review, record and prioritize purchasing requests and obtain additional information/documentation as required; provide assistance to requisitioners in preparing scope of work and specifications of goods and services; propose product substitutions consistent with requirements to achieve cost savings; determine the availability of funding sources. • Identify and recommend sources of procurement, interview potential suppliers. • Produce tender documents: Invitations to Bids, Requests for Proposals and Requests for Quotation based on the nature of the requirements and cost of procurement involved. • Prepare procurement processes, including the drafting of RFQ, ITB and RFP documents, receipt of quotations, bids or proposals, and their preliminary evaluation. • Assist in the preparation of purchase orders and contracts, preparation of recurring purchase orders for contracting of services. • Contribute to maintain relations with UNODC vendors and support vendors register in the UNGM and Umoja systems and maintain the filing system at the Procurement Unit. • Prepare abstracts of offers and compile data contained in quotations, proposals and bids to determine which supplier can deliver the required goods/services at the best terms and lowest costs possible with due consideration to quality, delivery time, prompt payment and other discounts, transportation costs, etc. • Enter negotiation of terms and conditions of orders under the guidance of Procurement Officers; obtain credit and other information on proposed suppliers. • Finalize purchase orders and contracts for approval by the Procurement Officer, prepare submission to the Contracts Committee for review and subsequent approval by the authorized official. • Resolve issues/problems related to delivered goods, including discrepancies between purchase orders and items/quantities shipped or received; prepare and sign Return to Vendor forms for unacceptable and/or damaged goods received. • Maintain relevant internal databases and files; keep track of any contractual agreements, direct provisioning contracts, etc. and inform affected users of contractual rights and obligations. • Research, retrieve and present information from a variety of internal and external sources on sources of supply, vendors by commodity, etc., as well as obtain specifications for new products and equipment on the market. • Prepare Piggy Backing forms for LTAs and obtain the needed approvals, ensuring that the LTA’s database is up to date and follow up on the requirements not to exceed the approved amounts. • Ensure implementation of operational strategies, focusing on achieving the following results: Provision of inputs to procurement processes and mapping, and elaboration of internal Standard Operating Procedures (SOPs) on procurement and logistics, in consultation with the direct supervisor and office management. • Provide effective control of supporting documents for all types of contracts. • Maintain hard and e-filing systems ensuring safekeeping of confidential materials/documents. • Compile and prepare briefings and presentation material for UNODC colleagues, background information and documentation for meetings. • Support on processing Procurement processes related to the services at UNODC Cairo Office. • Prepare procurement reports from SAP/ ERP Modules as required. • Assist with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assist with visualizations and updating information material such as web pages or brochures. • Perform other work-related duties as required.<br> Competencies<br>• Professionalism: Knowledge of procurement policies, processes and procedures and of purchasing and accounting techniques. Knowledge of financial rules and regulations and ability to research and gather information from a variety of standard sources and to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Able to perform analysis, modeling and interpretation of data in support of decision-making. • Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.<br> Education<br>High school diploma or equivalent is required.<br> Job - Specific Qualification<br>A Chartered Institute of Purchasing and Supplies (CIPS) Level 4 Diploma or equivalent is required. <br> Work Experience<br>A minimum of five years of work experience in procurement, administrative services or related areas is required. The minimum years of relevant experience is reduced to three for candidates who possess a first-level university degree or higher. Experience in the usage of computers and standard MS Office software packages (MS Word, Excel, PowerPoint, etc.) and knowledge of spreadsheet and database packages, experience in handling of web-based management systems is required. Work experience with the United Nations system and/or other international organizations is desirable. At least one year of experience in data analytics or related areas is desirable. Experience in a large Enterprise Resource Planning System is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>The appointment against this position is limited to the United Nations Office on Drugs and Crime. THIS IS A FIXED TERM LIMITED POSITION. Appointment against this project post is for an initial period of one (1) year. The candidate selected for this position will be granted a fixed-term appointment limited (“FTA-limited”) in accordance with section 2.2 (c) of administrative instruction ST/AI/2025/3 on Administration of appointments. Renewal of appointment is contingent upon continued existence of mandate and availability of funding. If this position is discontinued, the incumbent will be separated from service. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10 who are selected for this position will be reassigned or transferred to the position, without a lien to their parent position. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, staff are expected to move periodically to new functions in their career in accordance with established rules and procedures. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. The movement of staff members from the General Service and related categories to the Professional category in the United Nations Secretariat is exclusively allowed through the Young Professionals Programme competitive examinations. Only few staff members pass the competitive examinations. Passing the competitive examinations does not guarantee movement to the Professional category. For further information, please visit https://careers.un.org/lbw/home.aspx?viewtype=GP<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>