Jobs For Faculty Of Commerce Graduates English in Egypt
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Company Description TP Cairo EG is part of a global customer experience and business services organization that supports clients across diverse industries. The Cairo site focuses on delivering high-quality customer service and technical support, using modern tools and processes. Team members work in a collaborative, multicultural environment with opportunities to learn and grow. The company offers structured training, performance-based development, and a supportive workplace culture. TP Cairo EG values professionalism, reliability, and a strong commitment to excellent service.<br>Role Description This is a full-time, on-site role based in Cairo for CS English Speakers B2/Graduates. The role involves handling inbound and outbound customer interactions via phone, email, or chat, providing accurate information and resolving inquiries or issues in a timely manner. Team members will follow established procedures, document interactions in the system, and escalate complex cases when needed. Daily tasks include maintaining service quality standards, meeting performance targets, and collaborating with colleagues and supervisors to improve customer experience. The position may also involve participating in training, coaching sessions, and regular feedback reviews to enhance skills and performance.<br>Qualifications<br> Strong English communication skills at B2 level or higher, with clear spoken and written abilities. Customer service mindset, including active listening, empathy, and problem-solving capabilities. Basic computer literacy and ability to work with multiple applications and customer support tools. Ability to work on-site in Cairo on rotating shifts, including evenings, weekends, or holidays if required. Recent graduates or equivalent education level; previous customer service experience is an advantage. Attention to detail, reliability, and ability to follow structured processes and guidelines. Comfort working in a fast-paced environment and achieving defined performance and quality targets. Positive attitude, willingness to learn, and readiness to participate in ongoing training and development.
???? Teleperformance is hashtag #hiring #Englishspeakers -- Graduates<br>- English level: B2- Location: New Cairo - Egypt- Graduates Only<br>What we offer:???? Net Salary: 19K EGP + Euro bonuses + uncapped incentives!???? Transportation is provided (door to door for females)???? Fast-track promotion 6 months???? Full medical & social insurance????KPIs Paid in Euro????Line for minutes and internet????????Gym Access????️ Exclusive discounts with top brands<br>???? If you're interested, or know someone who is, kindly text me: https://wa.me/201096633873
About the Role<br><br>We are looking for a motivated Back Office Agent to join an international account, providing high-quality support in a professional and structured environment.<br><br>This role involves handling investor communications, document verification, and administrative coordination. The primary communication channels are chat and email, with occasional outbound calls when needed. The workflow is organized, supportive, and focused on accuracy and efficiency.<br><br>---<br><br>Key Responsibilities<br><br>· Manage communications through chat, email, and occasional outbound calls<br>· Process and verify documents and requests<br>· Coordinate with internal teams to ensure smooth operations<br>· Maintain accurate records and follow up on pending tasks<br><br>---<br><br>Qualifications<br><br>· Bachelor's degree<br>· English B1+<br>· Good computer proficiency<br>· Ability to work collaboratively in a team environment<br><br>---<br><br>What We Offer<br><br>· Net salary of 13,000 EGP<br>· Paid training program<br>· Rotational shifts<br>· Professional and supportive work environment<br>· Social and medical insurance coverage
???? Are you ready to upgrade your teaching skills?<br>At Monglish International Academy, we're hiring online ESL INSTRUCTORS who make English feel less like a subject… and more like something people actually want to use.<br>You hold a conversation without lecturing. You know when to correct — and when to let them keep talking. You get the quiet ones speaking. You teach grammar without existential crises.<br>You'll need:???? A Bachelor's degree in a relevant field???? CELTA / DELTA / TEFL / TESOL (or equivalent)???????? ESL teaching experience (online is a bonus)❤️ A genuine love for teaching<br>You'll get: real CPD, a team that cares about the craft, and room to grow into a seasoned educator.<br>If you secretly enjoy explaining why "I have been working" ≠ "I worked" — we should talk.<br>???? If this sounds like you, apply via Linked In.<br>Come teach with us.<br>#ESLTeachers #ELTJobs #CELTA #DELTA #TEFL #TESOL #Online Teaching #Monglish
<h2>Full Job Description</h2><h2>About the Job</h2><h3>Reserve Your Next Flight To A Wonderful Career Opportunity: Join Our Newest Flight</h3><p>Embark on a rewarding career journey with us! We're seeking enthusiastic, Crew Members to join our vibrant team and make a real impact on our global platform. If you're ready for a challenge and a chance to shine, we want to hear from you.</p><h2>What We're Looking For</h2><ul><li>Interpersonal & Handling Skills.</li><li>Exceptional English fluency (written and spoken).</li><li>A keen eye for detail and organizational prowess.</li><li>The ability to thrive in a fast-paced, customer-centric environment.</li><li>Team spirit and adaptability to 24/7 rotational shifts.</li></ul><h2>What We Offer</h2><ul><li>Market-Leading Compensation: We offer the absolute highest net salary in the market, recognizing your talent and dedication.</li><li>Extensive Perks: Generous overnight allowances, KPI-driven incentives, provided transportation, and comprehensive social and medical benefits.</li><li>Rapid Growth: Benefit from fully paid training, accelerated promotion opportunities, and ongoing career development.</li><li>Access to cutting edge technology.</li><li>Fun company events.</li></ul><h2>Apply Now</h2><p>Ready to take the leap? Join us!</p>
Company Description Teleperformance is a global leader in customer experience management and contact center services. We provide customer care since 2007 in digital solutions for some of the world’s most recognized brands.<br>Requirements Fluency in English. Bachelor's Degree. Flexibility with rotational shifts. Ability to work in a team environment. Flexibility with the location (New Cairo)<br>Benefits Competitive salary of 20K EGP NET included 100 euros KPIs. Social and medical insurance with 400K allowance with AXA.195€ bonuses every three months based on performance. Transportation provided with allowance 1500EGP. Discounts in many stores all over Egypt. Overnight allowance counted after 11:00PM.uncapped incentives in Dollars up to 20,000EGP per month.<br>Work Schedule Rotational shifts. night and overnight shifts. Each shift lasts for 9 hours, with 1hour break. Night shifts MAX 2AM for Girls with a door to door transportation.
<p> </p><p>A reputable medical clinic based in New York is looking for a Part-Time Bilingual Customer Service Representative to join their remote team in Egypt.</p><p> </p><p>Job Details</p><p> </p><p>- Employment Type: Part-Time</p><p>- Working Days: Monday – Friday</p><p>- Working Hours: 12:00 PM – 4:00 PM (New York Time)</p><p>- Location: Fully Remote | Egypt</p><p>- Salary: EGP 8,000 – 10,000/month, based on experience</p><p> </p><p>Requirements</p><p> </p><p>- English: B2+ or higher</p><p>- Spanish: B1+ or higher</p><p>- Excellent communication and customer service skills</p><p>- Previous customer service experience is preferred</p><p>- Ability to work within the New York time zone</p><p>- Stable high-speed internet connection & a quiet workspace</p><p> </p><p>' data-parsley-minlength='10' data-parsley-minlength-message='Min limit is 10 Characters' errorMessage='' ></p><p>e're Hiring | Part-Time Bilingual Customer Service Representative (English & Spanish)</p><p> </p><p>A reputable medical clinic based in New York is looking for a Part-Time Bilingual Customer Service Representative to join their remote team in Egypt.</p><p> </p><p>Job Details</p><p> </p><p>- Employment Type: Part-Time</p><p>- Working Days: Monday – Friday</p><p>- Working Hours: 12:00 PM – 4:00 PM (New York Time)</p><p>- Location: Fully Remote | Egypt</p><p>- Salary: EGP 8,000 – 10,000/month, based on experience</p><p> </p><p>Requirements</p><p> </p><p>- English: B2+ or higher</p><p>- Spanish: B1+ or higher</p><p>- Excellent communication and customer service skills</p><p>- Previous customer service experience is preferred</p><p>- Ability to work within the New York time zone</p><p>- Stable high-speed internet connection & a quiet workspace</p><p> </p>
Company Description Pixie Wings – Nursery & Day Care is a new inclusive early learning nursery in ElSheikh Zayed that follows the EYFS British Curriculum, combining structured learning with rich indoor and outdoor activities. The nursery serves children aged 1–5 years, providing high-quality care and education in a supportive, nurturing environment where each child can thrive. Role Description The English Nursery Teacher will deliver engaging, age-appropriate lessons in English aligned with the EYFS British Curriculum for children aged 1–5 years. Day-to-day responsibilities include planning and implementing learning activities, supporting language development, observing and documenting children’s progress, and maintaining a safe, nurturing classroom environment. The teacher will collaborate with colleagues, communicate regularly with families, and contribute to events and programs such as camps or hobby classes when relevant to the role. This is a full-time, on-site position located in Qesm El Sheikh Zaid, requiring consistent presence during nursery operating hours and participation in team meetings and training sessions. Qualifications Strong teaching capabilities, including Teaching and English Teaching skills for early years learners. Experience in Education and Lesson Planning, with the ability to design age-appropriate, EYFS-aligned activities. Effective Communication skills to interact with children, families, and colleagues in a clear, respectful manner. Previous experience in early childhood education or nursery settings is highly beneficial. Relevant degree or diploma in Education, Early Childhood Education, or a related field preferred. Ability to create an inclusive, safe, and nurturing environment
???? We’re Hiring: Nursery Classroom Teacher ????<br><br>Pixie Wings Nursery & Preschool is looking for a passionate, caring, and enthusiastic Nursery Classroom Teacher to join our growing team in Sheikh Zayed, Egypt.<br><br>If you love working with young children and are passionate about creating a safe, engaging, and inspiring learning environment, we’d love to hear from you! ????♀️✨<br><br>???????? Requirements<br><br>• Excellent spoken and written English<br>• Previous experience working with children in a nursery, preschool, or early years setting<br>• Good understanding of British EYFS principles<br>• Warm, patient, and caring personality<br>• Creative and energetic approach to teaching and play<br>• Strong communication and teamwork skills<br>• Ability to plan and deliver engaging age-appropriate activities<br>• Preferably living in or near Sheikh Zayed City<br><br>???? What We Offer<br><br>• A professional and supportive working environment<br>• Opportunities for professional development and training<br>• A child-centered approach to early years education<br>• A friendly and collaborative team<br>• The opportunity to grow with a developing nursery<br><br>???? Location: Sheikh Zayed, in ElYasmin Compound
???? Elevate your career as a Customer Support Representative in a dynamic, supportive, and positive work environment!<br>We are looking for enthusiastic, customer-focused individuals to join our team in New Cairo and become part of a growing organization that values talent, development, and excellence.????Location: New Cairo (On-site)<br>✨ What We Offer:????Competitive salary of up to EGP 23K Gross + Quarterly Performance Bonuses???? Rotational shifts (7 AM - 11 AM/12 AM max) with a fixed schedule every 2 weeks????Door-to-door transportation provided for shifts ending after 10:00 PM???? Clear career growth and promotion opportunities✨No rush accounts Working Hours: 9 hours per day (including break)<br>????Requirements:✔Excellent English proficiency: B2+ to Fluent✔ At least 6 months of customer service or telesales experience is required.✔Customer-centric mindset with strong problem-solving abilities✔ Graduates only<br>If you're interested, we'd love to hear from you! Join us and take the next step in your career journey!
<p>The Translation Gate, LLC, in collaboration with Hiring Genius, is hiring an Account Manager (English Speakers).</p><p> </p><p>Location: Maadi Corniche, Cairo, Egypt</p><p>Work Model: Hybrid (On-site / Remote as per schedule)</p><p> </p><p><strong>Key Responsibilities & Role Details:</strong></p><p>- Managing and maintaining client accounts, primarily in US, Europe, or Asia regions.</p><p>- Handling B2B communications and ensuring high-quality client satisfaction.</p><p>- Shift options available: APAC (5 AM - 1 PM), EMEA (10 AM - 6 PM), US (4 PM - 12 AM).</p><p> </p><p><strong>Requirements & Qualifications:</strong></p><p>- Egyptians only | Graduates only (Bachelor's Degree).</p><p>- Maximum age: 35 years.</p><p>- Fluent / Excellent English (B2 – C1 level).</p><p>- Minimum 2 to 3 years of experience in BPO, Contact Center, SaaS, or Translation & Localization industry.</p><p>- Prior experience managing international clients (US, Europe, or Asia) is required.</p><p> </p><p><strong>Salary & Benefits:</strong></p><p>- Net Salary: EGP 25,000 – 30,000 (Based on experience).</p><p>- Additional Compensation: Commission + Profit Sharing.</p><p>- Medical & Social Insurance provided.</p>
Company Description Teleperformance (TP) is a global leader in outsourced customer experience management, serving many of the world’s best-known brands across multiple industries. The TP Cairo site supports international clients with high-quality business-to-business (B2B) customer support and technical assistance. Team members work in a multicultural, performance-driven environment with structured training and clear development paths. The company emphasizes service excellence, professional growth, and a supportive workplace culture for all employees.<br>Role Description This is a full-time, on-site Customer Support B2B role based in New Cairo. The role focuses on supporting business clients in English (B2/C1 level) through phone, email, and chat, handling inquiries, service requests, and basic technical issues. Day-to-day tasks include diagnosing and resolving customer problems, providing accurate product and service information, and documenting all interactions in internal systems. The Customer Support specialist will collaborate with internal teams to escalate complex cases, follow up on pending requests, and ensure timely resolution. The role also involves maintaining high customer satisfaction, meeting performance targets, and adhering to company policies and quality standards. The position offers a net salary of 20,000 EGP, with structured training provided for graduates.<br>Qualifications<br> Strong customer-facing skills, including Customer Support and Customer Satisfaction, with a service-oriented approach. Excellent Interpersonal Skills to communicate clearly, build rapport with B2B clients, and manage challenging interactions professionally. Ability to provide Technical Support, including basic troubleshooting, clear guidance, and proper escalation of complex issues. Solid Analytical Skills to understand client needs, interpret information, and propose effective solutions. English language proficiency at B2/C1 level, with strong spoken and written communication skills. Bachelor’s degree (or equivalent) in any field, with a preference for business, communication, or related disciplines. Comfort working in an on-site, structured environment with rotating shifts if required by business needs. Basic computer literacy and familiarity with CRM or ticketing systems are a plus. Ability to work collaboratively in a team, adapt to process changes, and meet performance targets.
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization specializes in customized, consultative service solutions that address each client’s unique business needs and help them focus on their core operations. ETISAL International emphasizes global coverage, cultural understanding, and industry best practices to deliver high-value, innovative outsourcing services. The company is committed to transparency, flexibility, integrity, and a passion for service, continuously enhancing its management and operational standards. ETISAL International values human capital, first-class quality, and state-of-the-art technologies to exceed client expectations and increase the value delivered to their customers.<br>Role Description This is a full-time, on-site Technical Customer Support role based in Cairo for English-speaking team members. The Technical Customer Support specialist will handle incoming customer inquiries, provide technical assistance, and resolve issues related to products and services via phone, email, and chat. Daily tasks include diagnosing technical problems, guiding customers through troubleshooting steps, and escalating complex issues to appropriate teams when needed. The role involves documenting cases accurately, following established procedures, and ensuring a high level of customer satisfaction. Team members are expected to collaborate with colleagues, stay current with product updates, and contribute to continuous improvement initiatives in support processes.<br>Qualifications<br> Strong customer-focused mindset with skills in Customer Satisfaction and Customer Support. Technical Support experience with solid Troubleshooting abilities to identify and resolve issues efficiently. Demonstrated Analytical Skills to understand customer problems, interpret data, and propose effective solutions. Excellent English communication skills (spoken and written) and clear, professional phone etiquette. Ability to work on-site in Cairo, manage time effectively, and handle multiple cases in a fast-paced environment. Basic knowledge of IT concepts, networks, or software applications; prior call center or BPO experience is an advantage. Comfort with using CRM systems, ticketing tools, and standard office software. Relevant diploma or bachelor’s degree in a technical, business, or related field is preferred.
Teleperformance is hiring for multiple accounts <br>Shopping Account <br>Android Service Account<br>Travel Advisor <br><br>Account depending on your English level<br>Location : New Cairo, New Giza <br><br>Offer:<br>NET Salary: Up to 20 K including KPIs<br>Transportation across Cairo & Giza + 1,500 EGP allowance<br>We also provide door to door transportation for females after 11:00PM<br>Paid training<br>Social insurance.<br>Medical insurance<br>VPN Mobile allowance<br>Discounts in many stores all over EGYPT<br>Gym Access<br>opportunity for promotion after 6 months<br><br>Eequirements:<br>Graduates<br>English Level: B2/C1<br>Flexible with rotational or night shifts.
<strong>Company Description</strong> JobsHub is a growing organization focused on connecting talented individuals with meaningful career opportunities across diverse industries. The company is committed to creating supportive work environments where people can develop their skills and build long-term careers. JobsHub values clear communication, reliable service, and strong relationships with both employers and job seekers. Team members are encouraged to contribute ideas, collaborate, and grow professionally. The company promotes an inclusive, gender-neutral, and non-discriminatory workplace culture.<br><strong>Role Description</strong> This full-time, on-site Chat-English Customer Support Agent role is based in Qesm El Maadi. The agent will handle English-language customer inquiries via chat, providing prompt, accurate, and courteous responses. Day-to-day tasks include resolving customer issues, answering questions about products or services, and following established procedures and guidelines. The role involves documenting interactions, escalating complex issues when necessary, and following up to support customer satisfaction. The agent will collaborate with team members and other departments to ensure consistent, high-quality service and contribute to continuous improvement of support processes.<br><strong>Qualifications<br></strong> <ul><li>Demonstrated skills in Customer Support and Customer Service to handle inquiries efficiently and professionally.</li><li>Ability to maintain high levels of Customer Satisfaction through empathetic, solution-focused interactions.</li><li>Strong Communication skills, particularly written English, to manage chat-based conversations clearly and effectively.</li><li>Competence in Troubleshooting to identify issues, guide customers through solutions, and escalate when needed.</li><li>Previous experience in call center or chat-based customer support is preferred.</li><li>Comfort working on-site in Qesm El Maadi on a full-time schedule.</li><li>Basic computer proficiency and ability to learn new software tools and support platforms.</li><li>Strong attention to detail, reliability, and ability to work in a structured, performance-driven environment.</li></ul>
Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 team members across five offices, the company supports more than 100 global partners with software development, analytics, digital solutions, business operations, and customer experience services. Flairs Tech collaborates closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their teams to improve processes and productivity. The organization’s success is strongly rooted in its people-focused culture and commitment to high-quality service delivery.<br>Role Description This is a full-time, hybrid C1 English Cold Caller role based in Qesm El Maadi, with some flexibility for work-from-home arrangements. The cold caller will make outbound calls to prospective customers, introduce company services, and qualify leads according to defined criteria. Daily responsibilities include following call scripts, handling objections, recording accurate call notes, and updating CRM systems. The role also involves meeting call volume and conversion targets, coordinating with sales or account management teams, and providing feedback on customer responses to improve outreach strategies. The person in this role is expected to maintain professional communication, adhere to quality standards, and participate in training and coaching sessions.<br>Qualifications<br> Strong spoken and written English communication skills at C1 level, with clear pronunciation and active listening abilities. Previous experience in cold calling, telesales, or contact center environments, preferably in international or multilingual contexts. Competence in basic sales and persuasion techniques, including objection handling, lead qualification, and closing or setting appointments. Comfort using CRM tools, call systems, and standard office applications to log interactions and manage customer data. Resilience, stress tolerance, and the ability to work with targets, KPIs, and structured performance metrics. Strong time management, organizational skills, and attention to detail when documenting calls and follow-ups. Ability to work effectively in a hybrid setup, collaborating with onsite and remote team members in Qesm El Maadi. High school diploma or equivalent required; a bachelor’s degree in business, communications, or related field is an advantage. Willingness to learn, adapt to scripts and guidelines, and participate in ongoing training and development.
Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 team members across five offices, the company supports more than 100 global partners with services in software development and analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients across North America, Europe, the Middle East, and Africa, acting as an extension of their teams to improve processes and productivity. The company’s success is strongly rooted in its people-focused culture and commitment to long-term partnerships.<br>Role Description This is a full-time C1 English Sabre Travel Advisors role based in Qesm El Maadi with a hybrid work arrangement, allowing some work-from-home flexibility. In this position, the advisor will support customers with end-to-end travel arrangements using Sabre, including booking flights, accommodations, and related services according to company policies and client needs. Daily tasks include handling inquiries via phone, email, or chat, providing accurate travel information, resolving booking issues, and ensuring a smooth customer experience. The advisor will maintain up-to-date knowledge of Sabre functionalities, travel regulations, and company procedures while meeting performance targets related to service quality, productivity, and customer satisfaction. Collaboration with colleagues and supervisors to optimize workflows and share best practices is also part of the role.<br>Qualifications<br> Candidates should possess strong Customer Service and Customer Satisfaction skills, with the ability to handle inquiries professionally and maintain a high level of client care. Candidates should possess excellent Communication skills, including clear spoken and written English at C1 level, and effective interpersonal abilities. Candidates should possess solid Travel Arrangements and Travel Agency skills, including experience with booking systems and preferably hands-on expertise using Sabre. Candidates should possess strong problem-solving and attention to detail abilities, ensuring accuracy in bookings, itineraries, and documentation. Relevant experience in travel agencies, airlines, or customer support roles is beneficial. Ability to work in a hybrid environment based in Qesm El Maadi, manage time effectively, and adapt to rotating shifts if required. Familiarity with travel regulations, fare rules, and international destinations is an advantage. A diploma or degree in tourism, hospitality, business, or a related field is preferred but not mandatory; equivalent practical experience is valued.
Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 team members across five offices, the company supports more than 100 global partners with services in software development and analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their internal teams to improve processes and productivity. The organization attributes its success to its people-first culture and long-term partnerships with customers. Joining Flairs Tech means working in a dynamic, growth-oriented environment with international exposure and development opportunities.<br>Role Description The C1 English Sabre Travel Advisor is a full-time hybrid role based in Qesm El Maadi, with some flexibility for work from home. The role involves using Sabre and other travel platforms to handle flight, hotel, and other travel arrangements, including bookings, changes, and cancellations. Daily responsibilities include responding to customer inquiries via phone, email, or chat, delivering accurate information, and ensuring a high level of customer satisfaction. The advisor will troubleshoot travel-related issues, follow company and partner procedures, and document interactions in accordance with service standards. Collaboration with team members and supervisors to meet performance targets and maintain quality and compliance is also expected.<br>Qualifications<br> Strong customer-focused skills, including Customer Service and Customer Satisfaction, with the ability to handle inquiries and resolve issues effectively. Excellent Communication skills in English at C1 level (spoken and written), with clear, professional, and empathetic interaction. Practical experience in Travel Arrangements, including booking, modifying, and cancelling itineraries using Sabre or similar GDS tools. Background in a Travel Agency or travel industry environment, understanding common processes, terminology, and customer expectations. High attention to detail, accuracy in data entry, and ability to follow structured procedures and guidelines. Comfort working in a hybrid setup in Qesm El Maadi, with reliability in both office and remote environments. Ability to work in shifts if required, manage time effectively, and meet performance and quality targets. Previous experience in customer support or contact center roles is an advantage; familiarity with CRM systems is beneficial. Diploma or degree in tourism, hospitality, business, or a related field is preferred but not mandatory.
???????? We’re Hiring Passionate Teachers! ???????????? Location: Cairo–Alex Desert Road (in front of Al-Waha Hotel, next to the Grand Egyptian Museum)<br>✨ Join our dynamic team for the upcoming academic year! ✨<br>???? Why Work With Us????? Competitive Salary & Benefits???? Career Growth Opportunities???? Modern, Well-Equipped Campus???? Supportive & Collaborative Environment???? Exclusive Perk: Special Discount on Tuition Fees for Teachers’ Children – خصم خاص لمصاريف أبناء المعلمين<br>???? Requirements:???? Bachelor’s in Education / Relevant Subject Area???? 1–3 Years of Teaching Experience (American Curriculum Preferred)????️ Excellent English Communication Skills❤️ Passion for Teaching & Inspiring Students<br>???? Apply Now!???? Send your CV to: mohammed.elwy@gmail.com
About the Role:<br><br>We are seeking a professional and motivated Customer Support Agent to join our dynamic team. You will serve as the primary point of contact for our customers, delivering high-quality support and ensuring a positive and seamless experience with our services.<br><br>Your main responsibilities will include handling customer inquiries through chat, email, and outbound calls – maintaining professionalism and efficiency in every interaction.<br><br>---<br><br>What We Offer:<br><br>· Net Salary: 13,000 EGP<br>· Social and Medical Insurance<br>· Paid Training<br>· Prime location in Abbasia<br><br>---<br><br>Key Responsibilities:<br><br>· Respond promptly and professionally to customer inquiries via chat and email.<br>· Make outbound calls to follow up, resolve issues, and ensure customer satisfaction.<br>· Listen actively to customer concerns and provide practical, solution-oriented responses.<br>· Maintain accurate and detailed records of all customer interactions.<br>· Collaborate with internal teams to address and resolve customer issues efficiently.<br><br>---<br><br>Qualifications & Requirements:<br><br>· Bachelor's degree is preferred.<br>· Strong communication skills in English and Arabic (spoken and written) – B1+ level.<br>· Previous experience in customer service, call center, or client support.<br>· Comfortable using chat platforms, email systems, and phone communication.<br>· Professional, patient, and solution-focused mindset.<br>· Proficient in MS Office and basic ticketing tools.