Jobs For Faculty Of Commerce Graduates English in Egypt

Start Date: 14th of Sep Work Location: New giza (On-site) Market: USA━━━━━???? Working Schedule* Working Hours: Rotational shifts (24/7 for Males). Female Candidates, Latest shift Ends At 2:00 AM.* Days Off: Rotational 2 Days Off* Overnight Allowance: EGP 90/day for shifts starting at or after 6:00 PM.━━━━━???? Training Information* Duration: 5 Weeks & 3 Days (3 Days Soft Skills | 3 Weeks PK | 2 Weeks Nesting)* Training Compensation: 50% of your Basic salary during the training period. 150%━━━━━???? Salary & Compensation* Net Salary: EGP 19,925* Package Breakdown:Basic Salary: EGP 13,600 (Base Salary: 9,100 | Language Allowance: 3000 | Transportation Allowance: 1500) KPIs: (Equivalent to €115) EGP 6,325━━━━━✅ Benefits* Medical Insurance AXA 400K a year* Social Insurance Provided* Transportation Provided━━━━━???? Salary Increase* 6 Months: +10% increase on Basic Salary* 1 Year: +5% increase on Basic Salary* 18 Months: +15% increase on Variable Component (KPIs)* 24 Months: +10% increase on Variable Component (KPIs)━━━━━???? Job Responsibilities* Your responsibilities will include supporting clients with their online shopping inquiries.* English Level: B2* Test Typing Speed: 40 WPM with 85% accuracy.* Passing English Ai Test━━━━━???? Required Documents Induction Day* Valid National ID* Criminal Background Check* Birth Certificate━━━━━???? Required Documents During Training* Graduation Certificate* Military Certificate* Labor Office Document* Form 111

*English teacher* Location: El-Rehab city.<br>* Objectives:<br>- To ensure that kids have interesting learning opportunities that stimulate and inspire them to achieve their age-related expectations.- To create a safe stimulating, supportive and challenging learning environment.- To have high standards of behavior towards all children and help teach them the same.- To model outstanding personal standards of conduct.<br>* Responsibilities:<br>- Prepare children for kindergarten by introducing concepts they will explore further on in kindergarten and elementary school.- Work with children in groups or one on one, depending on the needs of children and subject matter.- Have and submit a monthly plan for the class that reflects the nursery’s curriculum.- Watch for signs of developmental or emotional problems in children and bring attention to the management and parents.- Organize and lead activities designed ti promote physical, mental and social development such as arts and crafts, games, music, storytelling and field trips.- Teach proper eating habits and personal hygiene.- Adapt teaching methodologies and instructional materials to meet students’ varying needs and interests.- Prepare daily and monthly reports on students as well as activities as required by the administration.<br>* Job requirements:<br>- Fluency in english is a must.- Excellent communication and instructional skills- Good understanding of children’s emotions and their parents’ needs- Compassionate with the ability to adapt stressful conditions and manage time efficiently.

Company Descriptioni Qor is a global customer experience business process outsourcing (CXBPO) partner that supports leading brands with intelligent, data-driven service solutions. With 45,000 employees across 11 countries, the company combines three decades of CX expertise with AI-enabled technologies to enhance every stage of the customer lifecycle. Through its CXBPO, Growth as a Service, and infinity AiQ offerings, i Qor delivers scalable support that drives acquisition, engagement, and retention. The organization emphasizes a people-first culture, measurable performance, and continuous innovation. Recognized as a Great Place to Work® and strengthened by recent acquisitions in sales, marketing, and CX, i Qor offers opportunities to grow within a dynamic, global organization.<br>Role Description As an English Customer Service Representative, you will be the first point of contact for customers and will play a key role in supporting them throughout their travel journey. Your main responsibility will be to handle customer inquiries professionally, provide accurate information, resolve issues efficiently, and ensure every interaction reflects a high standard of service. You will assist customers with travel-related requests, booking support, account inquiries, and service updates while maintaining a positive and solution-oriented approach.<br>Requirements:Fluent English (B2/C1) Graduates only Strong communication and customer service skills Customer service experience is a plus<br>What We Offer:Competitive salary package Medical & Social Insurance Transportation provided Paid training Career growth and development opportunities Supportive and dynamic work environment

Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with a strong focus on delivering high-value, customized outsourcing solutions. The company is committed to understanding clients’ unique business needs and designing tailored services that help them focus on their core operations while better serving their own customers. ETISAL International combines global coverage, cultural awareness, and industry best practices to provide consultative, innovative service models. The organization emphasizes transparency, flexibility, integrity, and a passion for service, continually enhancing its management and operational standards. ETISAL International values human capital and leverages advanced technologies to consistently meet and exceed client expectations.<br>Role Description This is a full-time, on-site role based in El Abasia El Qeblia for an English Customer Service & KYC Verification Agent. The role involves handling inbound and outbound customer interactions in English, responding to inquiries, resolving issues, and ensuring a positive and professional customer experience. The agent will perform KYC (Know Your Customer) verification by reviewing documentation, validating customer identities, and ensuring compliance with internal policies and regulatory requirements. Daily tasks include updating and maintaining accurate records, escalating complex cases when needed, and following standardized workflows and scripts. The agent will collaborate with team members and supervisors to meet performance targets, adhere to quality standards, and support continuous improvement in service delivery.<br>Qualifications<br> Strong customer-focused skills, including Customer Service, Customer Support, and Customer Service Representatives experience. Ability to maintain high levels of Customer Satisfaction and Customer Experience through clear communication and problem-solving. Proficient English language skills (spoken and written), with the ability to handle customer interactions professionally. Attention to detail and accuracy for KYC verification, documentation review, and compliance with procedures and regulations. Basic computer proficiency and ability to work with CRM systems and data entry tools. Ability to work on-site in El Abasia El Qeblia and follow shift schedules, including evenings, weekends, or holidays if required. Strong interpersonal skills, resilience under pressure, and a collaborative mindset within a team-based environment. Previous experience in contact centers, BPO, banking, or financial services is an advantage; relevant vocational or post-secondary education is preferred.

Company Description Raya Customer Experience (Raya CX) is a next-generation business process outsourcing and customer experience management provider serving clients across diverse industries. Since 2001, Raya CX has been a preferred partner for customer service, technical support, and global services for Fortune 1000 companies throughout North America, Europe, the Middle East, and Africa. The company operates from highly competitive and skilled labor markets to deliver consistent, quality support. Raya CX offers integrated BPO solutions backed by advanced technology, strong operational strategies, and a culture of continuous improvement and innovation. Team members join a growing, international organization focused on developing talent and delivering outstanding customer experiences.<br>Role Description The CS English Speakers (B2–C1) role is a full-time, on-site position based in Qesm 1st 6 October. The role involves handling customer inquiries and requests in English via phone, email, chat, and other channels, while maintaining a professional and empathetic tone. Responsibilities include resolving issues, providing accurate information about products and services, and escalating complex cases to the appropriate teams when needed. Team members are expected to follow standard operating procedures, meet performance targets, and accurately document all interactions in company systems. The role also includes collaborating with colleagues and supervisors, participating in coaching and training sessions, and contributing to a positive, customer-focused work environment.<br>Qualifications<br> Candidates should possess strong English communication skills at B2–C1 level, including clear speaking, active listening, and professional written communication. Candidates should possess customer service and problem-solving skills, with the ability to handle inquiries, manage complaints, and provide solutions efficiently. Candidates should possess basic computer and typing skills, including the use of CRM tools, email platforms, and data entry with attention to detail. Candidates should possess time management and organizational skills to handle multiple tasks, prioritize workload, and meet performance targets. Candidates should possess adaptability and teamwork skills to work in a fast-paced environment, follow guidelines, and collaborate effectively with colleagues and supervisors. Previous experience in customer service, call center, or BPO environments is beneficial. Availability to work full-time on-site in Qesm 1st 6 October, including flexible shifts if required. A high school diploma or equivalent is required; additional education in languages, business, or related fields is an asset.

Company Description Alorica is a global customer experience (CX) provider focused on creating customers for life by designing interactions that elevate client brands. As a full-service CX partner, Alorica combines proven performance, specialized industry expertise, and advanced technologies to deliver measurable results. The company is known for pioneering new approaches to customer experience, challenging convention while maintaining strong client relationships and a commitment to integrity and authenticity. With 100,000 professionals across 17 countries, Alorica serves more than 250 brands in over 75 languages. Candidates joining Alorica become part of a curious, creative, and connected team dedicated to delivering outstanding customer experiences. Role Description This is a full-time, on-site Airlines Customer Support | English Account role based in Giza. The role involves handling inbound customer inquiries related to airline bookings, reservations, flight changes, check-in issues, baggage concerns, and travel policies, primarily in English. The team member will provide clear, accurate information, resolve problems efficiently, and ensure a positive customer experience in line with airline and Alorica standards. Daily tasks include responding via phone, email, or chat, documenting interactions, following escalation procedures, and meeting performance metrics such as quality, accuracy, and customer satisfaction. The role may also involve offering relevant travel-related services or upgrades, adhering to compliance and security guidelines, and collaborating with colleagues and supervisors to continuously improve service processes. Qualifications Strong Communication skills, including fluent English speaking and writing, with the ability to simplify complex information for customers. Proficient Customer Service skills, demonstrating empathy, patience, active listening, and a solution-oriented approach to diverse customer needs. Basic understanding of Airlines and Aviation concepts, such as reservations, ticketing, fare rules, schedules, and baggage policies, or willingness to learn. Sales and upselling skills to confidently present additional services, upgrades, or relevant offers while maintaining customer trust. Ability to work on-site in Giza and be flexible with shifts, including evenings, weekends, and holidays as required by airline operations. Comfort with using computer systems, CRM tools, and multiple screens while handling real-time customer interactions. Previous experience in contact centers, travel, airlines, or hospitality is an advantage but not mandatory. High school diploma or equivalent; further education in tourism, aviation, or related fields is a plus.

???? Teleperformance is hiring - English Speakers ( B2-C1 )???? Salary: 19,000 Net!! ( including- KPIS )???? Extra Bonus????Grads only ???? KPIs in EURO???? Transportation provided ( females door to door )????Immediate hiring ???? Location: Egypt, Cairo, New Cairo???? Working Hours : Rotational Shifts + Days Off: Rotational days off For more details send Whats App 01112276943.

Join Vodafone as a Call Center Representative! We’re looking for ambitious individuals to deliver outstanding customer support and be the first point of contact for our valued customers. Key Responsibilities:Handle customer calls on inquiries, complaints, billing, and technical issues. Provide solutions to ensure satisfaction and retention. Maintain accurate records of interactions. Collaborate with teams to resolve complex issues. Requirements:Fluency in English (C1) Grads and dropouts only Strong communication skills Ability to multitask in a fast-paced environment. Problem-solving skills and attention to detail.<br>Benefits:Competitive Salary. Hybrid work setup Training and development.provided transportation Social and medical insurancepaid training

???? We're Hiring at Alorica Sheikh Zayed – Wave 0 Opportunity! ????<br><br>Be part of our NEW Account (Wave 0) and kick-start your career with a global company!<br><br>???? We're looking for:<br>✅ B2 French Speakers<br>✅ B2 English Level<br><br>???? Who can apply?<br><br>- Graduates<br>- Dropouts<br><br>???? What we offer:<br>✨ Attractive salary<br>???? Overnight allowance<br>???? Transportation provided<br>???? Fast-track promotions in as little as 3–6 months based on your performance<br>???? Dynamic work environment with excellent growth opportunities<br><br>If you're ready to join an exciting new project and grow your career, send me a message or apply today!<br><br>Apply Through this link <br>https://talkpu.sh/t/Lsbs9WJp0<br><br>Or through Whats App <br>https://wa.me/201020332807

As a Classroom Teacher, you will be responsible for creating a nurturing and engaging learning environment while supporting the children's development in line with the British EYFS curriculum.<br><br>✨ Key Responsibilities<br><br>- Plan and deliver engaging, age-appropriate learning activities.<br>- Support children's social, emotional, physical, and cognitive development.<br>- Follow the principles and framework of the British EYFS.<br>- Create a safe, positive, and stimulating classroom environment.<br>- Observe, assess, and document children's development and progress.<br>- Build strong and positive relationships with children and their families.<br>- Maintain excellent standards of classroom organization, hygiene, and safety.<br>- Work collaboratively with co-teachers and the nursery management team.<br>- Communicate professionally and effectively with parents.<br>- Participate in nursery events, activities, and professional development.<br><br>???? Requirements<br><br>- Previous experience working with children in a nursery, preschool, or early-years setting.<br>- Excellent spoken and written English.<br>- Good understanding of early childhood development and the British EYFS.<br>- Warm, patient, responsible, and caring personality.<br>- Strong communication and teamwork skills.<br>- Ability to create fun, engaging, and purposeful learning experiences.<br>- Professional appearance and attitude.<br>- Candidates living in or near Sheikh Zayed are preferred.<br><br>If you are passionate about early childhood education and believe you can make a positive difference in children's lives, we would love to hear from you!<br><br>???? To apply: Please send your updated CV and a short English voice note introducing yourself via Whats App: 01553198080<br><br>#Hiring #Nursery Teacher #Classroom Teacher #Early Years #EYFS #British EYFS #Early Childhood Education #Preschool Teacher #Teaching Jobs #Sheikh Zayed #Egypt Jobs

???? Teleperformance is hiring - English Speakers ( B2-C1 )???? Salary: 19,000 Net!! ( including- KPIS )???? More Extra Bonus????Immediate hiring ????Grads only ???? KPIs in EURO???? Transportation provided ( females door to door )???? Location: Egypt, Cairo, New Cairo???? Working Hours : Rotational Shifts + Days Off: Rotational days off If you are interested send Whats App 01112276943

Company Description Aura Communication is a leading HR outsourcing, staffing, and payroll outsourcing consultancy founded in 2012 and headquartered in Cairo, Egypt, with a branch in Miami, Florida, USA. The company supports organizations across Egypt and the wider MENA region, including Iraq, Syria, Jordan, Morocco, Algeria, and Saudi Arabia. Aura Communication operates as a trusted one-stop HRO/BPO partner, providing comprehensive workforce and business process solutions. Its diverse client base includes local and international companies seeking reliable, scalable, and high-quality service delivery. Team members join a growing, regionally connected organization with opportunities to work in fast-paced, client-focused environments.<br>Role Description This full-time, on-site C1 English CSR role is based in Cairo, Egypt and involves working rotational overnight shifts. The Customer Service Representative responds to inbound and outbound customer inquiries via phone, email, and chat, ensuring clear and accurate communication in C1-level English. Responsibilities include handling customer issues, providing product or service information, resolving complaints, and documenting interactions in the company’s systems. The role requires maintaining high standards of customer experience and satisfaction by following established procedures, meeting performance targets, and adhering to quality guidelines. Team members are expected to collaborate with colleagues and supervisors to escalate complex cases, share feedback, and support continuous process improvement.<br>Qualifications<br> Strong customer-facing skills, including Customer Service and Customer Support, with the ability to handle inquiries professionally and efficiently. Experience contributing to Customer Satisfaction and Customer Experience by resolving issues, managing expectations, and following up on open cases. Background working as Customer Service Representatives in call center or BPO environments, preferably with rotational or overnight shifts. C1-level proficiency in spoken and written English, with clear pronunciation and effective communication skills. Ability to work on-site in Cairo, Egypt, and flexibly adapt to rotational overnight schedules. Strong problem-solving, active listening, and conflict-resolution abilities, with attention to detail and accurate data entry. Comfort using CRM or call center systems and basic office software; prior BPO or outsourcing experience is an advantage. High school diploma or relevant tertiary education; previous customer service or contact center experience is preferred but not mandatory.

Company Description<br>We are a fast-growing and customer-centric organization committed to delivering exceptional service and support. Our team values innovation, collaboration, and continuous improvement to meet and exceed customer expectations. Operating in an ever-evolving industry, we prioritize employee growth, fostering a positive and inclusive work environment. Join us to be a part of a dynamic team that makes a real difference.<br>Role Description<br>This is a full-time on-site role for an English Call Agent, based in Cairo, Egypt. The English Call Agent will handle incoming and outgoing customer calls to address inquiries, resolve issues, and provide accurate information about products or services. The role entails maintaining high levels of professionalism, ensuring customer satisfaction, and recording interactions in a clear and organized manner. The agent will also communicate efficiently with team members to improve service processes and relay customer feedback.<br>Qualifications<br>Customer service and problem-solving skills, with a focus on ensuring client satisfaction Organizational and time management skills for handling multiple inquiries effectively Proficiency in using telecommunication systems, CRM platforms, and basic office software Ability to collaborate with team members and adapt to the needs of the service process Flexibility and resilience to meet the demands of a fast-paced work environment Prior experience in a call center or customer service environment is preferred English level: B2 or higher.

Company Description TP Cairo EG is part of a global customer experience management organization that provides support services to clients across a variety of industries. The Cairo site focuses on delivering reliable, high-quality assistance to customers through multiple communication channels. Team members work in a structured environment with clear performance standards and professional development opportunities. The company values strong communication skills, service excellence, and a collaborative work culture.<br>Role Description This is a full-time, on-site Customer Service role located in Qesm 1st New Cairo for graduates with English proficiency at B2 level. The role involves responding to customer inquiries via phone and other channels, resolving issues, and providing accurate information in a clear and professional manner. Daily tasks include handling incoming calls, documenting interactions, escalating complex cases when necessary, and following established procedures and service scripts. The Customer Service team member will work to maintain high customer satisfaction by listening carefully, showing empathy, and ensuring timely follow-up. The role also includes meeting performance targets, participating in training, and collaborating with colleagues and supervisors to improve processes and customer experience.<br>Qualifications<br> <br>Focus on Customer Satisfaction and Customer Experience, ensuring courteous and empathetic interactions. English language proficiency at B2 level or higher, with confident spoken and written communication. Recent graduate or equivalent educational background; prior customer-facing experience is an advantage. Ability to work on-site in Qesm 1st New Cairo on a full-time basis and in rotating shifts if required. Strong problem-solving skills, attention to detail, and ability to follow set procedures and guidelines. Reliable, adaptable, and able to work well in a team-oriented environment.

Company Description:<br>Sutherland Cairo is a global business process transformation company focused on delivering exceptional customer experiences. We provide innovative solutions across a wide range of industries, helping clients achieve their goals through dedicated customer care, technical expertise, and operational excellence. We prioritize employee development and a collaborative environment that fosters growth.<br>Role Description:<br>This is a full-time, on-site Customer Service Support role for English-speaking accounts, based in New Cairo, Egypt. The role involves delivering excellent customer service by handling inquiries, resolving issues, and ensuring a positive customer experience. Responsibilities include providing technical support, addressing customer concerns over the phone, and maintaining professional communication standards in line with company protocols.<br>???? Compensation & Benefits:<br>Salary: 20,800 EGP Net (KPIs included) Performance bonus secured for your first 3 months Fully paid training Free transportation, including door-to-door drop-off for female employees after 8 PMMedical & social insurance<br>✅ Requirements:<br>English level: B2/C1 (fluent) Flexibility for Night/Overnight shifts Open to University Graduates only ( No Under graduates opportunities for the time being) Available for immediate start Technical Account Experience<br>???? How to Apply:Apply through job post Or Apply via this link: smrtr.io/yyrr5Or message directly on Whats App: 01034442877

Job Description<br>We are seeking a motivated English Back Office Agent to join an international account, providing high-quality support in a professional and structured environment.<br>This role involves handling investor communications, document verification, and administrative coordination. The primary communication channels are chat and email, with occasional outbound calls when needed. The workflow is organized, supportive, and focused on accuracy and efficiency.<br>Key Responsibilities<br>Manage communications through chat, email, and occasional outbound calls<br>Process and verify documents and requests<br>Coordinate with internal teams to ensure smooth operations<br>Maintain accurate records and follow up on pending tasks<br>Qualifications<br>Bachelor's degree<br>English B1+ proficiency<br>Good computer proficiency<br>Ability to work collaboratively in a team environment<br>What We Offer<br>Net salary of 13,000 EGP<br>Paid training program<br>Rotational shifts<br>Professional and supportive work environment<br>Social and medical insurance coverage

About the Role<br><br>We are seeking a detail-oriented Back Office Agent to join an international account, delivering high-quality support in a professional and structured environment.<br><br>This role focuses on managing investor communications, document verification, and administrative coordination. Primary channels include chat and email, with occasional outbound calls as needed. The workflow is organized, efficient, and accuracy-driven.<br><br>---<br><br>Key Responsibilities<br><br>· Handle communications via chat, email, and occasional outbound calls<br>· Process and verify documents and requests<br>· Coordinate with internal teams to ensure seamless operations<br>· Maintain accurate records and follow up on pending tasks<br><br>---<br><br>Qualifications<br><br>· Bachelor's degree<br>· English B1+ (Required)<br>· Proficiency in computer usage<br>· Team-oriented with strong collaboration skills<br><br>---<br><br>What We Offer<br><br>· Net salary of 13,000 EGP<br>· Paid training program<br>· Rotational shifts<br>· Professional and supportive work environment<br>· Social and medical insurance coverage

<p >About the Role</p><p >&nbsp;</p><p >This is interpretation work that matters. You'll be the voice that bridges<span > </span><strong>Arabic and English</strong><span > </span>speakers in moments that count — a patient describing symptoms in an emergency room, a family member on a 911 call, an insurance claim after an accident, or a court proceeding that will shape someone's future.</p><p >We're hiring interpreters with the emotional intelligence to handle difficult conversations and the composure to deliver accuracy under pressure.</p><p ><strong>Permanent work-from-home. Permanent night shift. Full commitment expected.</strong></p><p >&nbsp;</p><p >What You'll Do</p><ul><li><p >Deliver accurate consecutive interpretation between<span > </span><strong>Arabic and English</strong><span > </span>via phone and video.</p></li><li><p >Handle high-stakes calls across healthcare, emergency services (911), law enforcement, courts, insurance, government, finance, utilities, travel, and general business.</p></li><li><p >Convey meaning, tone, and intent — not just words — while remaining neutral and professional.</p></li><li><p >Navigate emotionally charged conversations with empathy, composure, and discretion.</p></li><li><p >Explain cultural nuances when language alone isn't enough.</p></li><li><p >Use industry-specific terminology with precision, especially in medical and emergency contexts.</p></li><li><p >Maintain strict confidentiality and follow client protocols on every call.</p></li></ul><p >&nbsp;</p><p >What You'll Bring</p><p >&nbsp;</p><p >Must-Have</p><ul><li><p ><strong>Fluent in Arabic</strong>, with strong listening and speaking skills.</p></li><li><p >Minimum<span > </span><strong>C1 CEFR English proficiency</strong><span > </span>in both written and spoken English.</p></li><li><p >High emotional intelligence — ability to stay calm, neutral, and composed during distressing, urgent, or emotionally heavy calls.</p></li><li><p >Strong concentration, active listening, retention, and note-taking skills under pressure.</p></li><li><p >Resilience to handle sensitive content such as medical emergencies, accidents, and legal matters without it affecting performance.</p></li><li><p >Ability to follow client instructions precisely and adapt quickly to different industries within the same shift.</p></li><li><p >Permanent night shift availability.</p></li><li><p >A quiet, secure, and stable home work environment.</p></li></ul><p >&nbsp;</p><p >Preferred</p><ul><li><p >Prior experience as a medical interpreter, healthcare interpreter, or court interpreter.</p></li><li><p >Background in healthcare, emergency services, legal, insurance, or customer support.</p></li><li><p >Certification in interpretation such as<span > </span><strong>CHIA, NBCMI, CCHI, or equivalent</strong>.</p></li><li><p >Experience with consecutive interpretation in high-volume call environments.</p></li><li><p >Familiarity with HIPAA, patient privacy, or court interpretation protocols.</p></li></ul><p >&nbsp;</p><p >Full Commitment – Please Read Before Applying</p><p >This is a demanding role and we hire only candidates who can give it their full focus.</p><p >We will not consider applicants who are:</p><ul><li><p >Currently studying or enrolled in courses.</p></li><li><p >Holding a daytime full-time job.</p></li><li><p >Unwilling to discontinue part-time or freelance work that may affect night-shift availability.</p></li><li><p >Unable to commit to permanent night-shift work.</p></li></ul><p >Night-shift interpretation requires sustained concentration and consistency. Full commitment is essential to ensure quality service for every caller.</p><p >&nbsp;</p><p >Why Join Us</p><ul><li><p ><strong>Competitive compensation + night-shift differential.</strong></p></li><li><p ><strong>Permanent work-from-home</strong><span > </span>— no daily commute.</p></li><li><p >Meaningful work — every call is a person who needs to be understood.</p></li><li><p >Structured onboarding, including medical, legal, and emergency terminology training.</p></li><li><p >Clear career pathways into Senior Interpreter, Quality, Training, and Team Lead roles.</p></li><li><p >Health, wellness, and EAP support.</p></li><li><p >International career exposure within a global organization.</p></li></ul>

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, high-value outsourcing solutions that support each client’s unique business needs and help them concentrate on their core operations. ETISAL International combines deep cultural understanding, global coverage, and industry best practices to provide consultative and innovative services. The company places strong emphasis on service quality, human capital, advanced technologies, and continuous improvement in management and operational standards. Its culture is rooted in transparency, flexibility, integrity, and a passion for exceeding client expectations. Role Description The English Customer Support & KYC Verification Agent is a full-time, on-site role based in El Abasia El Qeblia. In this position, the agent provides professional customer support in English through phone, email, and chat, responding to inquiries, resolving issues, and ensuring a positive customer experience. The role includes performing KYC (Know Your Customer) verification by reviewing documentation, validating customer information, and ensuring compliance with internal policies and regulatory requirements. Day-to-day tasks involve handling customer requests, troubleshooting service problems, documenting interactions in the system, and escalating cases as needed. The agent collaborates with team members and supervisors to improve processes, maintain service quality, and contribute to high customer satisfaction scores. Qualifications Strong Customer Support and Customer Service skills, with the ability to handle customer inquiries and issues professionally, efficiently, and courteously. Customer Satisfaction focused, with the ability to build trust, manage expectations, and follow up effectively on unresolved cases. Excellent English Communication skills, both spoken and written, with clear, professional, and concise communication across different channels. Video Call & Customer Verification: The agent will conduct video calls with customers to verify their identity, confirm that the customer is the correct person, and visually review and validate the required identification documents, contracts, and supporting documentation. Solid Troubleshooting capabilities to identify problems, understand root causes, and provide effective solutions. Strong Attention to Detail and Accuracy when performing KYC verification, reviewing documents and contracts, and entering customer data. Basic understanding of Compliance and Data Privacy principles, particularly those related to customer identity verification, KYC procedures, and handling confidential information. Bachelor’s Degree is required in any relevant field. On-site Availability: Ability to work on-site in El Abasia El Qeblia and adapt to shifting priorities in a fast-paced contact center environment. Technical Skills: Comfortable using CRM systems, ticketing tools, video-call platforms, and standard office software. Experience: Previous BPO, call center, customer service, or KYC/verification experience is an advantage.

Company Description Xplain AI creates AI-powered, story-driven lessons that transform learning into engaging adventures for learners ages 6–18. Learners join Xplore the purple alien across more than 73 worlds, exploring subjects ranging from space and science to math and art. The platform focuses on making education fun, interactive, and safe for kids, with experiences that are free to start. Xplain AI combines technology and pedagogy to help educators deliver personalized and motivating learning journeys.<br>Role Description The English Teacher (All Experience Levels) at Xplain AI will deliver engaging English language lessons to students ages 6–18, using the company’s story-driven and AI-supported learning tools. This full-time, on-site role in Cairo, Egypt involves planning and facilitating lessons, assessing student progress, and providing constructive feedback to support language development in reading, writing, listening, and speaking. The teacher will adapt instructional strategies to different age groups and proficiency levels, integrate Xplain AI’s digital content into classroom activities, and maintain a safe, inclusive, and motivating learning environment. The role also includes collaborating with colleagues on curriculum enhancements, participating in training sessions, and communicating regularly with caregivers and school staff about student performance.<br>Qualifications<br> Candidates should possess strong English Teaching and Teaching skills, with the ability to support learners across multiple age and proficiency levels. Candidates should possess solid Lesson Planning and Education skills for designing structured, engaging, and age-appropriate learning experiences. Candidates should possess excellent Communication skills for interacting effectively with students, caregivers, and colleagues. Familiarity with educational technology, digital learning tools, or AI-supported instruction is beneficial. Bachelor’s degree in English, Education, or a related field is preferred; relevant teaching certifications are an advantage. Demonstrated commitment to inclusive, student-centered teaching and the ability to work on-site in Cairo, Egypt on a full-time basis.