Insurance Coordinator Jobs - Cairo Egypt
10216 Jobs Found
Company Description Drive Finance is one of Egypt’s top three factoring companies, operating under the supervision of the Financial Regulatory Authority (FRA). Since receiving its license in 2012, the company has built a strong presence in the competitive automotive financing sector, serving both SMEs and retail customers with a focus on auto finance. Drive Finance maintains a diversified portfolio across finance product types, client segments, and automotive brands, with an emphasis on medium-term tenors and risk management. The company offers a range of financial solutions that are non-exclusive to GB Auto, providing flexible options to a broad client base while fully complying with all relevant regulations.<br>Role Description The Sales Officer role at Drive Finance is a full-time, on-site position based in Cairo, Egypt. The Sales Officer is responsible for identifying and qualifying prospective customers, generating leads through various channels, and promoting Drive Finance’s auto and factoring products to SMEs and retail clients. Daily tasks include conducting customer meetings, explaining financing options, preparing and following up on applications, and coordinating with internal teams to ensure smooth sales operations. The role also involves maintaining strong relationships with dealer networks and other partners, providing responsive customer service, and achieving assigned sales targets in line with company policies and compliance standards.<br>Qualifications<br> Strong customer-oriented skills, including Customer Service and Communication, with the ability to build trust and support diverse clients. Experience in Sales Operations and Channel Sales, preferably within financial services, automotive, or related industries. Proficiency in Lead Generation, pipeline management, and using CRM or sales tracking tools. Solid understanding of basic finance concepts and credit processes; prior experience in lending, factoring, or auto finance is an advantage. Ability to work on-site in Cairo, manage multiple tasks, and meet sales targets under time pressure. Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent practical experience. Good command of English and Arabic, both written and spoken. Ethical conduct, attention to detail, and adherence to regulatory and company compliance requirements.
Title: Contract Administrator Location: New Cairo, Cairo Employment Type: Full-time<br>We are looking for a detail-oriented and highly organized Contract Administrator to manage the administration, documentation, and monitoring of contracts throughout their lifecycle. The successful candidate will work closely with internal departments, clients, and other stakeholders to ensure contracts are properly executed, maintained, and aligned with agreed terms and company policies.<br>Key Responsibilities Manage the full administrative lifecycle of contracts, from preparation and execution through amendments, renewals, and close-out. Review contracts and related documentation to ensure completeness, accuracy, and compliance with agreed terms. Maintain an organized and up-to-date contract database, including key dates, obligations, deliverables, amendments, and renewal deadlines. Monitor contractual obligations, milestones, deliverables, and deadlines to ensure timely compliance by all relevant parties. Coordinate with internal stakeholders and external parties regarding contract requirements, documentation, approvals, and follow-ups. Prepare, review, and process contract amendments, extensions, renewals, notices, and other contractual correspondence. Track contract changes and maintain accurate records of revisions, approvals, and supporting documentation. Support the resolution of contractual issues by coordinating with relevant stakeholders and escalating matters when required. Ensure that contracts are processed in accordance with company policies, procedures, and applicable legal and regulatory requirements. Assist with payment, invoicing, purchase orders, and other contractual requirements where applicable. Prepare regular reports on contract status, upcoming expirations, outstanding obligations, and potential risks. Support audits and provide relevant contractual documentation when required. Maintain confidentiality and ensure proper handling of sensitive contractual and commercial information. Contribute to improving contract administration processes, templates, tracking systems, and documentation practices.<br>Requirements Bachelor’s degree in Business Administration, Law, Commerce, or a related field.2–5 years of experience in contract administration, contract management, procurement, legal administration, or a related role. Good understanding of contract terms, commercial documentation, and contract lifecycle management. Strong attention to detail and excellent organizational skills. Strong written and verbal communication skills. Ability to manage multiple contracts, priorities, and deadlines simultaneously. Strong negotiation and stakeholder management skills. Proficiency in Microsoft Office, particularly Excel and Word. Experience with contract management systems or ERP platforms is an advantage. Strong analytical and problem-solving abilities. High level of integrity and confidentiality.
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<p>We are seeking a dedicated and experienced <strong>Systems Administrator</strong> to join our team. This is a <strong>FULL_TIME</strong>, fully remote position responsible for maintaining and enhancing our IT infrastructure. As an organisation committed to providing a safe, educational, and fun environment for young people, we rely on robust and secure technology to support our vital programmes. The ideal candidate will be a proactive problem-solver with a passion for technology and a desire to contribute to a meaningful cause. You will play a crucial role in ensuring the smooth operation of our systems, directly supporting our mission to help every young person graduate with a plan for their future, demonstrate good character, and live a healthy lifestyle.<br><strong>Responsibilities</strong><br>As a Systems Administrator, you will be responsible for the management, maintenance, and security of our IT environment. Key duties include:<br>* Installing, configuring, and maintaining servers, networks, and other critical IT infrastructure.<br>* Providing timely and effective technical support to our staff, troubleshooting hardware and software issues.<br>* Managing system security, including implementing security protocols, monitoring for threats, and performing regular updates.<br>* Overseeing data backup and recovery procedures to ensure data integrity and availability.<br>* Managing user accounts, permissions, and access rights across all systems.<br>* Monitoring system performance and reliability to ensure optimal operation.<br>* Developing and maintaining comprehensive documentation for IT processes, policies, and systems.<br>* Collaborating with various departments to assess and address their technology needs.<br><strong>Qualifications</strong><br>The successful candidate will possess a strong technical background and the ability to work independently in a remote setting. Essential qualifications include:<br>* Proven experience as a Systems Administrator, Network Administrator, or in a similar role.<br>* Strong knowledge of system administration, including network management (LAN/WAN), databases, and patch management.<br>* Familiarity with various operating systems and platforms, such as Windows Server and Linux.<br>* A solid understanding of IT security principles and data backup/recovery best practices.<br>* Excellent diagnostic and problem-solving skills.<br>* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.<br>* Highly organised with the ability to manage multiple priorities effectively.<br>Desirable qualifications:<br>* Relevant professional certifications (e.g., CompTIA Network+, MCSA).<br>* Experience working within a non-profit organisation.<br>* Familiarity with cloud services (e.g., Microsoft 365, Google Workspace).<br><strong>Compensation</strong><br>This position offers a competitive hourly wage and the flexibility of fully remote work.<br></p><br><br>
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Job Overview We are looking for a results-driven GCC Sales Executive to drive software sales and promote our e-commerce solutions across the Gulf region (GCC). In this role, you will be responsible for active prospecting, pipeline building, managing sales conversations, and closing deals with businesses looking to expand or upgrade their e-commerce capabilities. Key Responsibilities:Outbound Prospecting: Actively identify, cold outreach, and generate new leads across key GCC markets . Deal Execution: Conduct product demos, present software capabilities, negotiate terms, and manage the sales process from initial contact to closing. Consultative Selling: Understand client business models and retail needs to pitch customized e-commerce platform features. Pipeline Management: Maintain an organized sales pipeline, log activities, and accurately forecast deals. Market Insights: Keep track of e-commerce trends, competitor offerings, and customer demands in the GCC region. Requirements & Qualifications:Experience: 2–4 years of hands-on software/Saa S sales experience, preferably targeting GCC clients. Domain Knowledge: Good understanding of e-commerce systems, digital solutions, or retail software. Prospecting Skills: Strong ability to self-source leads, execute cold outreach, and build a target database independently. Track Record: Demonstrated ability to meet and exceed monthly sales quotas.
We are Hiring Quantity Surveyor (Civil/Mechanical) with previous experience in an Engineering Consultancy environment.<br>Office Location: Maadi Cairo<br>Key Responsibilities Prepare quantity take-offs from drawings and project documents. Prepare, review, and update Bills of Quantities (BOQs). Assist in cost estimation and budgeting throughout the project lifecycle. Review tender documents, specifications, and contract requirements. Evaluate contractor quotations and variation orders. Monitor project costs and prepare cost reports. Coordinate with the design and project management teams to ensure accurate quantity assessments. Ensure compliance with contractual obligations and project specifications. Support procurement and tendering activities when required. Requirements Bachelor's degree in Civil Engineering or Mechanical Engineering.3–5 years of experience as a Quantity Surveyor. Previous experience in an Engineering Consultant is mandatory. Revit experience is a must Strong experience in quantity take-offs, BOQs, cost estimation, and contract administration. Familiarity with FIDIC contracts is preferred. Proficiency in Auto CAD and Microsoft Excel; experience with Cost X, Plan Swift, or similar QS software is an advantage. Strong analytical, communication, and problem-solving skills. Ability to work effectively within multidisciplinary teams. Preferred Experience Consultancy experience on residential, commercial, hospitality, healthcare, and mixed-use developments. Experience working with international codes and standards is a plus.
TRACK IS HIRING | JOIN OUR TEAMWe are looking for motivated and talented professionals to join our growing team in Cairo / Giza.<br>Company Description Track Advanced Technology, founded in 1997 in Egypt, is a market leader in furnishing hospitality projects such as hotels, resorts, hotel apartments, and hospitals and has installed products in more than 85,000 guest rooms, demonstrating durability and performance. Track delivers furnishing Hup solutions from mid-range to luxury,Track provides a wide range of guest room and bathroom products, including Full Range of Bedding Items -electronic locking systems, minibars, safes, bedding, and bathroom accessories. Track places strong emphasis on talented, disciplined teams who are committed to exceeding customer expectations through refined, practical solutions.<br>01 | SALES EXECUTIVE -Hotel Furnishing & Hospitality Projects· 2–5 years’ experience in B2B / Project Sales· Hotel Furnishing / Hospitality Projects experience highly preferred· Experience in Ironmongery / Architectural Hardware is a strong advantage· Bedding / Hotel Linen / Hospitality Supplies experience preferred· Experience dealing with Hotels, Developers, Contractors & Consultants· Strong Business Development, Negotiation & Follow-up skills· Experience with Quotations, Tenders & Commercial Offers· Very good English· Driving license is an advantage· Salary + attractive commission / incentives
Make daily outbound calls to potential customers (leads) to promote products or services. Follow up with existing customers and build strong relationships. Clearly explain product features and benefits to customers. Achieve monthly sales targets. Handle customer inquiries and objections professionally. Update and maintain customer records in the CRM system. Coordinate with internal teams to ensure smooth sales operations.
???? WE’RE HIRING | SALES EXECUTIVE – DISTRIBUTION & TRANSPORTATION<br>4P Logistics is looking for a motivated Sales Executive to join our team and expand our transportation business.<br>Your mission:???? Find and acquire new clients, especially distribution companies that require transportation solutions such as Jumbo & Dababa trucks.<br>What you’ll do:<br>???? Identify and approach potential distribution companies???? Generate new business opportunities and acquire new clients???? Promote our transportation solutions and vehicle capacity???? Build and maintain strong client relationships???? Negotiate deals and achieve sales targets???? Follow up with clients and turn leads into long-term business<br>What we’re looking for:<br>✅ 2–5 years of experience in Sales / Transportation / Logistics✅ Existing network with distribution companies is a strong plus✅ Strong communication & negotiation skills✅ Proven ability to generate new business✅ Target-oriented and self-motivated<br>???? Send your CV to:careers@4p-logistics.org
Expert Engineers are #Hiring Sales Executives and Senior Sales <br>Job Details <br>Location : Dokki - ( 6 Tahrir Street beside Behoos metro station )<br>Working days : 6 days (Sun : Thu On site) Saturday Working From Home<br>Friday off<br>Working Hours : 11-7 pm ( Fixed Shift )<br>If you need more details kindly send your cv on Whats App or email with title "Sales Executive or Senior Sales"<br>01155380398<br>officemanager@expert-engineers.net
Job Purpose The Field Account Executive is responsible for maintaining strong relationships with customers, visiting customer locations, understanding their needs, and acting as the main coordination point between customers and Company to ensure smooth communication, order fulfillment, and customer satisfaction. Key Responsibilities Visit assigned customers regularly and maintain strong business relationships. Act as the main point of contact between customers and company. Understand customer requirements, requests, and complaints and communicate them to the relevant departments. Follow up on orders from receiving the customer request until delivery. Ensure that customer inquiries and issues are handled promptly. Communicate company products, prices, promotions, and offers to customers. Follow up on product availability and inform customers of expected delivery dates. Collect customer feedback and report market information to management. Monitor competitors' products, prices, promotions, and activities in the assigned area. Support the company in maintaining and developing existing customer accounts. Identify potential new customers and business opportunities. Follow up on customer payments and outstanding balances when required. Prepare daily visit reports and regular customer/market reports. Ensure that customer needs and company policies are properly communicated to both sides. Coordinate with internal departments to resolve customer problems and avoid delays. Achieve assigned sales, coverage, visit, and customer-service targets.<br>Qualifications & Experience Bachelor's degree preferred.2–4 years of experience in Field Sales, Sales Coordination, or a similar role. Experience in Mobile Accessories / Electronics / Retail is preferred. Good knowledge of Microsoft Office.
We are looking for a Business Development Executive to drive business growth and expand our presence in the Saudi market. The ideal candidate will have strong lead generation and business development experience, with a good understanding of the Saudi/GCC business landscape.<br>Responsibilities Identify and pursue new business opportunities within the Saudi market. Generate and qualify high-quality leads through online lead generation activities. Conduct market research and monitor industry trends and developments. Build and maintain strong relationships with key stakeholders and decision-makers. Understand client needs and develop tailored business solutions. Effectively communicate the company’s value proposition in both Arabic and English. Support account management and contribute to long-term business growth.<br>Requirements Bachelor’s degree in Business Administration, Marketing, IT, or a related field. Professional or bilingual proficiency in Arabic Language. Excellent verbal and written English communication skills.2+ years of experience in Technology, Information Technology, Saa S, or related sectors.2+ years of hands-on experience in online lead generation. Proven experience in business development and account management. Experience working with the Saudi or Gulf market and understanding of its business landscape is preferred. Strong understanding of general business principles and commercial practices. Excellent relationship-building and stakeholder management skills. Ability to design, position, and present tailored business solutions.
Job Position Overview:We’re seeking a qualified Senior Sales to help in selling services that our customers rely on, He / She must have a strong understanding of the sales process, generating leads, building relationships and closing deals. The ideal candidate will be a quick learner who has strong negotiating skills. attend meetings, networking events and trade shows. Job Description:Generate new leads through different channels, social media, public relations, attending events, cold calling Present, promote and sell products/services to existing and prospective customers Establish, develop and maintain positive business and customer relationships Achieve agreed sales targets Required Skills:· Proven work experience as a Senior Sales Experience in Sales and business development, preferably in Saa S or technology-driven companies.· Own and deliver on revenue targets by driving new customer acquisition· 3 - 5 years of experience · Bachelor’s degree in business or a related field· Excellent knowledge of MS Office· Familiarity with software and ERP Solutions practices along with ability to build productive business professional relationships· Highly motivated and target driven with a proven track record in sales Excellent communication, interpersonal, and organizational abilities.· Excellent selling, negotiation and communication skills· Prioritizing, time management and organizational skills· Ability to create and deliver presentations tailored to the audience needs<br>Job Location: Nasr City Type: Full Time
We are seeking a detail-oriented and motivated Data Entry to join our team. You will be responsible for entering and updating data within SAP modules, ensuring accuracy and compliance with defined input profiles and authorization rules. This role requires a strong commitment to data integrity, confidentiality, and collaboration with team members.<br><br>Responsibilities<br><br> Enter and update data in SAP modules (e.g., master data, orders, time/administrative records) following defined input profiles and authorization rules. Transfer data from source documents (paper, email, Excel) into SAP and internal databases within set time limits. Run routine reports/exports from SAP/Excel for supervisors; perform simple data backups or archive completed work to designated locations. Maintain confidentiality and follow data integrity/security policies; escalate issues to the admin lead when needed. Collaborate with the PMO/admin team to clarify requirements, reconcile discrepancies, and improve the data-entry workflow.<br><br>Qualifications<br><br> Fluent English Has experience in working with databases. Proficient with MS Office suite of programs, in particular Excel, Power Point, Word and Outlook. Professional attitude, experience in treating stakeholders with respect and dignity. Attention to detail & accuracy in high-volume, repetitive entry. Typing/keyboard proficiency (accuracy matters). Organization & time management to meet daily entry targets. Basic understanding of databases/spreadsheets (e.g., fields, formats, filters). Confidentiality & data security awareness. Team communication skills to clarify inputs and resolve data issues.
Italian Kitchen (part of a leading group with 35 branches) is looking for a Showroom Sales Executive to join our team in Saudi Arabia. In this role, you will be the main point of contact for customers visiting our showroom, guiding them through our kitchen solutions and ensuring an excellent buying experience while achieving sales targets.<br>Responsibilities:- Close sales deals and achieve assigned sales targets- Study and analyze customer needs accurately to offer the most suitable solution- Present detailed product offers tailored to each customer's requirements- Design kitchen and dressing room layouts using Sketch Up or Kitchen Draw based on customer requirements- Build strong relationships with customers to ensure satisfaction and repeat business- Stay updated on kitchen systems and materials relevant to the Saudi market<br>Qualifications:- Bachelor's degree required; a degree in Applied Arts or Fine Arts is preferred- Minimum 1 year of experience in showroom/direct sales (or similar field); experience in kitchens and dressing rooms is preferred- Familiarity with design software such as Sketch Up or Kitchen Draw (or willingness to be trained)- Strong communication and persuasion skills- Professional appearance and excellent customer-facing etiquette- Fluent in Arabic; English is a plus<br>Competitive Base Salary + High Commission & Incentive Scheme Full Professional Training (Saudi Market Needs & Kitchen Systems) Medical & Social Coverage Fully Covered Business Transportation Provided Accommodation
About Bosta: <br>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.<br><br>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br><br>About the Role:<br>The Sales Executive plays a key role in driving Bosta’s growth by acquiring and activating new merchants. This position focuses on prospecting, pitching, and closing small to mid-tier clients while maintaining strong relationships that support long-term retention. It is an individual contributor role designed to develop strong sales fundamentals and serve as the foundation<br><br>for future growth into senior commercial roles.<br><br>Job code:<br>N-B-2025COMM-162<br><br>Job Responsibilities<br><br>Generate new business opportunities through research, cold outreach, and networking Conduct meetings and product demos with prospective merchants to present Bosta’s solutions effectively Manage the full sales cycle — from lead generation to deal closure — to achieve monthly and quarterly targets Maintain accurate records of sales activities, opportunities, and pipeline updates in the CRMGather market insights on customer needs, trends, and competitor offerings to enhance team strategy Collaborate with Marketing, Onboarding, and Operations teams to ensure seamless merchant activation Proactively contribute feedback and ideas to improve sales processes and performance<br><br><br><br><br>Job Qualifications: <br><br>Experience: 1–2 years in B2B sales, preferably in logistics, e-commerce, or technology-driven services Proven ability to meet or exceed sales targets and manage multiple leads simultaneously Strong communication and negotiation skills with a persuasive, energetic approach Comfortable working in a fast-paced, target-driven environment Self-motivated, eager to learn, and growth-oriented — aspiring to advance into a Senior Sales Executive role Proficient in CRM tools and Google Workspace Very good command of English (spoken and written)<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
We are looking for an experienced Senior Sales Acquisition Executive to join our Salesdepartment. As a Sales Acquisition, you should showcase excellent communication andnegotiation skills. You should Also, act proactively to address clients’ needs and facilitate the sale process from beginning to end. Ultimately, you should contribute to an increase in sales and maintain our company-clientrelationships at a high standard.<br>Key Responsibilities:<br>The ideal candidate will be an experienced salesperson who is comfortable with:<br>• Generating sales leads with new clients and maintaining relationships with existing ones.• Able to understand a prospective clients needs and offer an ideal solution.• Understand customer needs and offer solutions and support to build and maintainrelationships with them.• Research potential leads from business directories, web searches, or digital resources.• Promoting the organization and products.• Setting up meetings with the prospective clients• Establishing new business links• Participate in conferences, exhibitions, and industry meet-ups for business development• Sales reporting and reviewing performance• Negotiating contracts to arrive at the best deal for the client and organization both.• Working towards achieving the sales target.• Collaborate within teams to achieve better results.• Take feedback from customers and share it with support teams.<br>Requirements:<br>A bachelor’s degree in business administration, business, or any related field is preferred. Excellent Command of English is a Must. Experience from 1 to 3 years in Payment solutions and banking is a big plus. Strong communication skills and understanding of the sales process. Understanding of company services and its position in the market. Excellent customer care and focus, as well as the ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience. <br>Who we are:<br>Kashier is a payments platform built to empower and simplify your business by providing youwith simple and efficient tools to make it easier to run your business.<br>We are building the financial infrastructure of the future, combining innovation and technologicalcapabilities, creating the perfect mix to build products that reshape finance.<br>Our mission is to help your business grow and reach new customers by taking care of thecomplex problem of collecting payments and letting you focus on what you do best: runningyour business and focusing on your customers.<br>At Kashier, we trust in the power of freedom, creativity, and flexibility, and strive to build anenvironment that allows you to be your best self.
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<p><strong>Publication date :</strong> Sep 18, 2026, 12:00AM</p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<span>In this role, you will be in charge of</span><p><span>As a key player in ensuring confidence in our information security management system, you will be the overall guarantor of the security of our cloud administration infrastructure. You will join the security office and take on the role of delegated CISO for your area (also known as Business Security Officer service). As a Business Security Officer service (BSO service), you'll be constantly on the lookout for threats that could impact your area of responsibility, and your expertise will be the subject of industry-recognized certifications.</span></p><br><br><p><span>At the crossroads of the key issues for the success of the cloud (security and reliability), the Business Security Officer is involved in a wide variety of activities, for which the qualities of analysis and flexibility are essential.</span></p><br><br><p><span>Would you like to find out more? Your mission is diverse (your expertise in all the different fields is not a prerequisite for your application):</span></p><br><br><ul><li><span>Carry out expert assessment and consultancy work (risk analysis, pen-testing, vulnerability audits, etc.)</span></li><li><span>Ensure that Orange builds and operates the service in accordance with management's security requirements.</span></li><li><span>Act as an expert security advisor to operational teams,</span><ul><li><span>In particular, you will set up the necessary documentation and controls,</span></li><li><span>Report on the status of the service in terms of security,</span></li><li><span>Coordinate the management of security incidents,</span></li><li><span>You raise awareness among operational staff and remind them of the safety rules to be followed.</span></li></ul></li><li><span>Helps to continuously improve Orange security practices in conjunction with peers in a logic of control and continuous improvement (Plan-Do-Check-Act).</span></li></ul><br><span>In particular, your mission will focus on security management, thus:</span><ul><li><span>Risk analysis, vulnerability analysis, security assurance plan and indicator monitoring;</span></li><li><span>Follow-up of external audits, implementation of security control points, reviews with cloud operational teams, awareness-raising for these same teams, security reviews, analysis of security incidents and architecture or process analyses for security improvement proposals.</span></li><li><span>Follow-up of action plans linked to the various controls and analyses conducted.</span></li></ul><br>About you<span>About you</span><ul><li><span>Bachelors in engineering or related field with 5+ years in IT/Network/Security operations</span></li><li><span>Knowledge of information security principles and CISSP or CISM best practices.</span></li><li><span>Good understanding of security methods like ISO 27K</span></li><li><span>Demonstrated leadership skills and ability to drive continuous improvement.</span></li><li><span>Exceptional communication, presentation, and stakeholder engagement abilities.</span></li><li><span>Strong analytical, organizational, and critical thinking skills; capable of multitasking.</span></li><li><span>Skilled in risk analysis and reporting for strategic decision-making.</span></li><li><span>Fluent in English; French proficiency is a significant asset.</span></li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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About the Role:Ensure the smooth and professional operation of the office while providing a high standard of customer service. The role is responsible for handling customer inquiries through phone calls, Whats App, email, and other communication channels, coordinating visitors and appointments, maintaining accurate records, and supporting the day-to-day administrative activities of the office.<br>Key Responsibilities Manage the day-to-day administrative activities of the office and maintain a professional and organized working environment. Handle incoming calls, visitors, couriers, and general office inquiries professionally. Receive and respond to customer inquiries through phone calls, Whats App, email, social media, website, and other communication channels. Provide customers with accurate general information about the company, projects, locations, and available services. Register and maintain accurate records of customer inquiries and requests. Follow up with customers to ensure timely responses and proper closure of inquiries. Handle customer complaints and requests professionally and escalate issues when required. Coordinate customer appointments and visits with the relevant internal teams. Maintain accurate and updated customer information and records on the CRM or company system. Monitor pending inquiries, follow-ups, and customer requests. Coordinate office supplies, stationery, meetings, and general administrative requirements. Liaise with suppliers, service providers, and building management when required. Maintain proper filing and documentation of office records. Prepare daily and weekly reports related to calls, inquiries, appointments, and follow-ups. Support management and employees with day-to-day administrative requirements. Maintain confidentiality of company and customer information. Ensure a professional customer experience across all communication and interaction channels.<br>Qualifications & Requirements Bachelor’s degree in Business Administration, Management, Marketing, or a related field.2–4 years of experience in customer service, call center, office administration, reception, or a similar role. Previous experience in the real estate industry is highly preferred. Excellent verbal and written communication skills. Good command of English and Arabic. Good knowledge of Microsoft Office, particularly Word and Excel. Experience with CRM systems is an advantage. Strong organizational, coordination, and follow-up skills. Professional telephone etiquette and customer-handling skills. Ability to multitask and manage multiple communication channels. High attention to detail and a professional attitude.
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About Bosta: <br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> Job Role :<br>
To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams. The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.<br> Job Code :<br><span>Incremental 2026OPSC-085</span> <br><br><p><b>Job Responsibilities:</b></p><br><ul>
<li>Receive the new pickups closed in bosta flyers.</li>
<li> Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li> Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li> Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li> Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li> Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li> Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>Get hard copies of returned shipments signed by the business.</li>
<li>Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>Cancel the refused shipments on the system. </li>
<li> Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li> Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications:</b></p><br><ul>
<li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>- Only graduates are eligible for this role.</li>
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<strong>About Bosta: </strong><br>
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. <br>
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About The Role : </strong><br>
Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br> <strong>Job Code :</strong><br>
<span>New 2026OPER-444</span><br><br><p><b>Job Responsibilities</b></p><br><ul>
<li>1. Receive the new pickups closed in bosta flyers.</li>
<li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. </li>
<li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li>
<li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li>
<li>5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li>
<li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li>
<li>7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li>
<li>8. Get hard copies of returned shipments signed by the business.</li>
<li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li>
<li>10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li>
<li>11. Cancel the refused shipments on the system. </li>
<li>12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” </li>
<li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li>
<li>14. Performs related duties as required.</li>
</ul><br><p><b>Job Qualifications</b></p><br><ul>
<li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li>
<li>- Only graduates are eligible for this role.</li>
</ul><br> </div>