Factory Jobs - Giza Egypt

<ul><li><p>Coordinate daily operational activities, including procurement, distribution, production planning and inventory management.</p></li><li><p>Monitor the delivery of goods and materials from suppliers to customers while ensuring high service quality.</p></li><li><p>Analyze operational data using analytical tools to track inventory movement, monitor performance, and support decision-making.</p></li><li><p>Implement solutions to reduce operational costs while improving the speed and efficiency of the supply chain.</p></li><li><p>Build and maintain strong relationships with key suppliers and customers to ensure compliance, quality, and long-term collaboration.</p></li><li><p>Collaborate with cross-functional teams, including Sales and Operations, to optimize supplier and distributor performance.</p></li><li><p>Contribute to production planning, inventory management, and logistics coordination to prevent production delays, stock shortages, or excess inventory.</p></li><li><p>Monitor employees' performance against established objectives and provide recommendations for corrective actions and continuous improvement.</p></li><li><p>Act as a liaison between senior management and employees by ensuring effective communication, maintaining employee records, and tracking onboarding and employment start dates.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>International Technical Textile Industry (ITTI)</strong> is a trusted name in the industrial textiles sector, recognized for delivering high-quality products tailored to meet the diverse needs of various industries.</p><p>Driven by our commitment to innovation, quality, and exceptional customer service, we are looking to expand our team with talented, customer-focused, and results-oriented professionals who are passionate about contributing to our continued growth and success.</p><p></p>

<p>We're looking for a hands-on Marketing Specialist to own our digital presence and drive qualified B2B leads. You'll manage our social media, website SEO, and paid campaigns end to end — turning technical smart-solutions offerings into clear, compelling messaging that resonates with corporate, government, and industrial clients. This is a role for someone who can both strategize and execute.</p><p><strong>Requirements</strong></p><p>Experience marketing technical, industrial, or smart-solutions products/services.</p><p>Bilingual (Arabic and English), with the ability to create content in both languages.Basic design skills (Canva, Adobe Creative Suite) and/or CMS experience (WordPress).</p><p></p><p></p><p>Plan, create, and manage content across social media channels (LinkedIn, Instagram, X, and others relevant to B2B).</p><p>Develop and execute the SEO strategy for our website — keyword research, on-page optimization, technical SEO, and content improvements to improve organic ranking and traffic.</p><p>Build, launch, and optimize paid campaigns (Google Ads, LinkedIn Ads, Meta) with a focus on lead generation and measurable ROI.</p><p>Plan and run integrated marketing campaigns aligned with sales and business development goals.</p><p>Track, analyze, and report on performance metrics (traffic, engagement, conversions, cost-per-lead) and adjust based on data.</p><p>Collaborate with the business development and technical teams to translate complex solutions into accessible marketing content.</p><p>Manage marketing calendars, budgets, and timelines.</p><p>Stay current on B2B marketing trends, tools, and best practices.</p>

<p><strong>Job Overview</strong></p><ul><li><p>We are seeking an experienced and results-driven Mall Operations Manager to oversee the mall's daily operations, ensuring operational excellence, tenant satisfaction, and an outstanding customer experience. The role is responsible for managing mall operations, facilities, housekeeping, and cross-functional teams while driving efficiency, compliance, and business performance.</p></li></ul><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and implement business plans and operational strategies to support the mall's objectives and growth.</p></li><li><p>Oversee the day-to-day operations of the mall, ensuring smooth, safe, and efficient operations across all functions.</p></li><li><p>Manage housekeeping, maintenance, security, and facility operations to maintain the highest standards of cleanliness, safety, and service.</p></li><li><p>Conduct regular inspections to ensure compliance with operational, safety, and quality standards.</p></li><li><p>Build and maintain strong relationships with tenants, acting as the primary point of contact to resolve operational issues and enhance tenant satisfaction.</p></li><li><p>Coordinate with internal departments to ensure seamless execution of operational activities and business initiatives.</p></li><li><p>Oversee preventive maintenance plans and ensure timely execution with minimal disruption to mall operations.</p></li><li><p>Monitor tenant payments and support the resolution of outstanding financial matters in accordance with contractual agreements.</p></li><li><p>Ensure compliance with applicable laws, company policies, leasing agreements, and contractual obligations.</p></li><li><p>Support leasing activities, contract negotiations, and tender management when required.</p></li><li><p>Lead initiatives that enhance the mall's brand image, customer experience, and overall operational performance.</p></li><li><p>Perform any other duties assigned to support the mall's operational and strategic objectives.</p></li></ul><p></p>

<p>The&nbsp;Aftersales Trainer is responsible for delivering and developing effective After sales, customer service, non-technical and technical training programs to employees and external customers ensuring they acquire the knowledge and skills necessary to perform their job duties.</p><p>&nbsp;</p><p><strong>Training Delivery:</strong></p><ul><li>Delivers engaging and effective Aftersales (non-technical) training sessions, ensuring participants achieve learning objectives.</li><li>Utilizes diverse training methods and tools to accommodate various learning styles.</li><li>Manages the training environment to foster a positive and interactive learning experience.</li><li>Communicates customer service and technical information clearly and concisely, providing effective demonstrations and guidance.</li><li>Responds to participant inquiries and provides constructive feedback.</li></ul><p>&nbsp;</p><p><strong>Curriculum and Content Development:</strong></p><ul><li>Collaborate to identify training needs through skills gap analysis.</li><li>Develop and maintain accurate and engaging training materials.</li><li>Ensure content is technically accurate, relevant, and aligned with best practices and OEM recommendations.</li><li>Adapts Aftersales content to meet specific audience and learning requirements.</li></ul><p>&nbsp;</p><p><strong>Maintaining and Caring for the Training Room/Workshop:</strong></p><ul><li>Ensures the training room/workshop is maintained in a safe, clean, and organized condition.</li><li>Reports training room or workshop needs of tools and consumables.</li><li>Regularly checks and reports any issues with training room or workshop equipment, tools, and machinery.</li><li>Ensures the Training room/workshop layout facilitates effective training delivery and participant safety.</li><li>Adheres to all HSE regulations and protocols within the training workshop.</li></ul>

<ul><li>Develop and enhance the distribution network through systematic follow-up to ensure optimal performance across all dealers.</li><li>Drive product promotion and sales by conducting regular customer visits to foster strong relationships and gather market insights.</li><li>Monitor and support dealers to ensure adherence to our brand identity and distribution strategy.</li><li>Cultivate a comprehensive database and maintain strong relationships with target customer groups, including painters, contractors, and dealers.</li><li>Oversee accounts receivable to ensure timely collection of payments in accordance with agreed terms, aiming to meet budgeted days outstanding.</li><li>Establish new retail locations that meet company standards.</li><li>Collaborate with Customer Service, Technical Service, and financial departments to ensure timely delivery and superior customer service.</li><li>Strategically plan and execute daily customer visits and sales activities.</li><li>Address customer complaints promptly to maintain a trusted and reliable relationship.</li><li>Regularly monitor collection timelines to ensure payments are received as scheduled.</li><li>Generate and review monthly sales and collection reports.</li><li>Implement marketing campaigns and promotional activities effectively.</li><li>Adhere to all Health, Safety, and Environmental (HSE) regulations and guidelines.</li><li>Demonstrate full commitment to Health, Safety, and Environmental requirements and halt any activities that do not comply with these standards.</li><li>Ensure that team members comply with Health, Safety, and Environmental instructions and policies.</li><li>Exercise authority to make decisions regarding actions impacting environmental, occupational safety, and health standards.</li></ul>

<ul><li><strong>Talent Acquisition:</strong></li><li>&nbsp;Develop and implement recruitment strategies to attract qualified candidates.</li><li>&nbsp;Conduct candidate sourcing, screening, and interviews for a variety of roles.</li><li>&nbsp;Collaborate with hiring managers to understand staffing needs and assist with developing job descriptions.</li><li>&nbsp;Oversee background checks, offer letters, and ensure a smooth hiring process.</li><li><strong>Strategic HR Planning:</strong></li><li>&nbsp;Partner with business leaders to understand business goals and align HR strategies to support them.</li><li>&nbsp;Collaborate on workforce planning, including succession planning, skills gap analysis, and talent pipeline development.</li><li>&nbsp;Contribute to the development and implementation of HR programs, policies, and processes.</li><li>Provide support during organizational changes, helping communicate changes to employees and assisting with implementation processes.</li><li><strong>HR Metrics &amp; Reporting:</strong></li><li>&nbsp;Analyze and report on HR metrics (e.g., turnover rates, engagement scores, and recruitment metrics).</li><li>&nbsp;Use data to identify trends and provide actionable insights to leaders on people-related challenges and opportunities.</li><li><strong>Benefits &amp; Compensation Administration:</strong></li><li>&nbsp;Educate employees on benefits options and assist with enrollment and changes.</li><li>&nbsp;Track market trends in compensation and benefits to make recommendations for competitive packages.</li><li>Performance Management &amp; Development</li><li>&nbsp;Support the performance review process, assisting managers with evaluation tools and feedback methods.</li><li>&nbsp;Coordinate learning and development programs, including career planning and skills development.</li><li>&nbsp;Identify training needs and work with internal teams or external vendors to organize training sessions.</li></ul>

<p><strong>Strategic Leadership &amp; Digital Transformation</strong></p><ul><li>Develop and execute the Group's Information Technology strategy in alignment with corporate objectives and long-term business goals.</li><li>Identify opportunities to leverage technology for operational efficiency, innovation, and competitive advantage.</li><li>Lead digital transformation initiatives across manufacturing, engineering, and support functions.</li><li>Establish IT governance frameworks, policies, standards, and procedures to ensure effective technology management across the Group.</li></ul><p><strong>IT Infrastructure &amp; Operations Management</strong></p><ul><li>Direct the management, maintenance, and optimization of the Group's IT infrastructure, including networks, servers, cloud environments, data storage, and end-user computing.</li><li>Ensure high availability, reliability, and performance of all business-critical systems and applications.</li><li>Oversee IT service delivery and support functions to maintain operational continuity and user satisfaction.</li><li>Implement proactive monitoring and performance management processes to ensure optimal system performance.</li></ul><p><strong>Cybersecurity &amp; Information Security</strong></p><ul><li>Develop and enforce comprehensive cybersecurity strategies, policies, and controls to protect organizational assets and sensitive information.</li><li>Lead risk assessments, vulnerability management, and security compliance initiatives.</li><li>Ensure compliance with applicable regulatory, legal, and industry requirements related to information security and data protection.</li><li>Establish and maintain disaster recovery, backup, and business continuity plans.</li></ul><p><strong>IT Project &amp; Change Management</strong></p><ul><li>Lead enterprise-wide IT projects from initiation through implementation and post-deployment support.</li><li>Manage project scope, resources, budgets, risks, and timelines to ensure successful delivery.</li><li>Support business process improvement initiatives through technology-enabled solutions.</li><li>Drive organizational change management activities related to new technologies and systems adoption.</li></ul><p><strong>Financial &amp; Vendor Management</strong></p><ul><li>Develop and manage the annual IT budget, ensuring cost-effective utilization of resources and maximum return on technology investments.</li><li>Evaluate emerging technologies and prepare business cases for strategic investments.</li><li>Negotiate contracts, service level agreements (SLAs), and commercial terms with technology vendors and service providers.</li><li>Monitor vendor performance to ensure compliance with contractual obligations and service expectations.</li></ul><p><strong>Leadership &amp; Stakeholder Engagement</strong></p><ul><li>Lead, mentor, and develop a high-performing IT team while fostering a culture of accountability, collaboration, and continuous improvement.</li><li>Partner with executive leadership and department heads to understand business requirements and translate them into technology solutions.</li><li>Provide regular updates and strategic recommendations to senior management regarding IT performance, risks, and opportunities.</li><li>Promote effective communication between IT and business stakeholders across the Group.</li></ul>

<p>Job Summary We are looking for a Last Mile Coordinator to manage and coordinate daily shipment dispatch operations, ensuring timely handover to shipping companies and 3PL partners. The ideal candidate will have strong organizational and communication skills, attention to detail, and a good understanding of logistics and Last Mile operations.</p><p>Key Responsibilities</p><ul><li>Coordinate the daily dispatch of shipments to assigned shipping companies and 3PL partners.</li><li>Monitor shipment dispatch status and ensure compliance with dispatch cut-off times.</li><li>Coordinate with the warehouse, Account Managers, and internal teams to resolve shipment-related issues.</li><li>Identify and resolve issues related to shipment dispatching and handover to 3PL partners.</li><li>Follow up on pending shipments and ensure timely resolution of operational issues.</li><li>Maintain accurate shipment and dispatch records and provide updates when required.</li><li>Ensure smooth coordination between internal teams and external shipping partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>1-3 years of experience in logistics, Last Mile operations, warehouse operations, or dispatch coordination.</li><li>Previous experience working with shipping companies or 3PL providers is preferred.</li><li>Good knowledge of logistics and Last Mile operations.</li><li>Good command of Microsoft Excel.</li><li>Excellent organizational and coordination skills.</li><li>Strong communication and interpersonal skills.</li><li>Problem-solving mindset with the ability to handle operational issues efficiently.</li><li>High attention to detail.</li><li>Strong teamwork and collaboration skills.</li><li>Good time management and ability to work under pressure.</li></ul><p>Required Skills: Handover Collaboration Operations Logistics Compliance Shipping Attention To Detail Interpersonal Skills Communication Skills Records Excel Pressure Microsoft Excel Teamwork Time Management Communication Management</p>

<p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Expert Care:</strong> Offers comprehensive, specialized pharmacotherapy recommendations tailored to individual patient needs within the area of specialization.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Collaboration:</strong> Plays a pivotal role in multidisciplinary team discussions, contributing specialized pharmaceutical insights and recommendations for optimal patient outcomes.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Research &amp; Leadership:</strong> Initiates, guides, and reviews clinical research projects and scholarly activities within the specialty. Shares findings to shape departmental strategies and improve patient care.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Documentation Excellence:</strong> Sets standards for and oversees specialized documentation practices, ensuring meticulous capture of therapeutic insights, patient progress, and outcomes.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Mentorship &amp; Training:</strong> Develops and delivers specialized training programs and workshops for junior pharmacy staff, medical teams, and students. Provides one-on-one mentorship to budding specialists.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Protocol &amp; Guideline Development:</strong> Leads or contributes significantly to the development, evaluation, and revision of therapeutic protocols, guidelines, and formulary decisions within the specialty.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Medication Management:</strong> Monitors, evaluates, and reports drug-related problems specific to the specialty, advocating for safer medication practices.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Patient Counseling:</strong> Offers specialized counseling to patients and caregivers, particularly those on complex or high-risk medication regimens pertinent to the specialty.</p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p></p>

<p><strong><br>Key Responsibilities</strong><br><br>· Design and develop electrical power systems, circuits, and products.<br>·&nbsp;Perform electrical calculations, system sizing, and prepare single-line &amp; wiring diagrams.<br>·&nbsp;&nbsp;Work with Electrical Machines &amp; Power Electronics including motors, generators, transformers, rectifiers, inverters, and converters.<br>·&nbsp;&nbsp;Develop and analyze MATLAB/Simulink models and correlate simulation results with practical measurements.<br>·&nbsp;&nbsp;Design and evaluate electrical protection, grounding, isolation, and safety systems.<br>·&nbsp;Lead prototype testing, validation, troubleshooting, and root-cause analysis.<br>·&nbsp;Research new technologies and transform theoretical concepts into practical educational experiments and training systems.<br>·&nbsp;Prepare technical documentation, calculations, BOMs, simulation reports, and test reports.<br>·&nbsp;&nbsp;Support and guide junior engineers and technicians.<br></p><p><strong>Requirements</strong></p><p><strong><br>What We</strong><strong>’re </strong><strong>Looking For</strong><br><br>·&nbsp;&nbsp;Bachelor's Degree in Electrical Engineering – Electrical Power &amp; Machines or equivalent.<br>·&nbsp;&nbsp;5+ years of relevant engineering experience.<br>·&nbsp;Strong knowledge of:<br>·&nbsp;Electrical Power Systems &amp; Three-Phase Systems<br>·&nbsp;Electrical Machines &amp; Transformers<br>·&nbsp;Power Electronics<br>·&nbsp;&nbsp;Electrical Protection &amp; Safety<br>·&nbsp;&nbsp;Strong working knowledge of MATLAB &amp; Simulink.<br>·&nbsp; Simscape Electrical experience is highly desirable.<br>·&nbsp;&nbsp;Strong troubleshooting and engineering problem-solving skills.<br>·&nbsp;Experience with electrical test equipment such as Oscilloscopes, Multimeters, Power Analyzers &amp; Insulation Testers.<br>·&nbsp;Strong technical documentation and communication skills.<br><br><strong>Job Details</strong>:<br><br>- Working Hours: 8:30 AM – 5:00 PM<br>- Days Off: Friday &amp; Saturday<br>- Medical &amp; Social Insurance<br>- Location: 6th of October City<br>- Transportation Provided<br></p><p></p>

<p>Job Purpose</p><p>We are seeking a highly skilled and experienced <strong>MEP Technical Office Manager</strong> to lead and oversee our technical office team. In this role, you will be responsible for managing all MEP-related engineering activities, including shop drawings, material submittals, quantity surveying, and value engineering. You will act as the core bridge between the design engineering teams, procurement, and site execution to ensure projects are delivered accurately, safely, and on schedule.</p><p>&nbsp;</p><p>&nbsp;</p><p>Key Responsibilities</p><ul><li><strong>Team Leadership:</strong> Lead, mentor, and manage a team of MEP coordination engineers, BIM modelers, and quantity surveyors.</li><li><strong>Technical Reviews &amp; Coordination:</strong> Oversee the review of MEP design drawings, specifications, and contract documents to identify discrepancies, clashes, or constructability issues.</li><li><strong>BIM &amp; Shop Drawings:</strong> Supervise the generation, coordination, and submission of MEP shop drawings, combined coordination drawings, and builder's work layouts. Ensure seamless integration using <strong>BIM/Revit</strong> workflows.</li><li><strong>Material Submittals:</strong> Direct the preparation and processing of MEP material submittals, ensuring compliance with project specifications, vendor capabilities, and local authority regulations.</li><li><strong>Quantity Surveying &amp; Variation Orders:</strong> Oversee the quantification of MEP works for budgeting, procurement, and monthly progress invoicing. Identify, evaluate, and prepare variation orders and claims.</li><li><strong>Value Engineering:</strong> Propose and implement cost-effective engineering solutions and alternatives without compromising quality, safety, or design intent.</li><li><strong>Stakeholder Liaison:</strong> Coordinate closely with clients, consultants, sub-contractors, and site construction managers to resolve technical queries (RFIs) swiftly.</li><li><strong>Authority Approvals:</strong> Manage the technical documentation required for local civil defense, utility providers, and municipal approvals.</li></ul>

<h2>Position Overview</h2><p>The IT Infrastructure &amp; Support Administrator is responsible for the health, performance, and security of Gemma's network, hardware systems, and software applications. This hybrid role combines proactive network and systems administration with responsive end-user technical support — maximizing uptime for critical infrastructure while delivering excellent support to both on-site and remote employees.</p><p>&nbsp;</p><h2>Key Responsibilities</h2><p><strong>Infrastructure &amp; Network Administration</strong></p><ul><li>Administer, monitor, and maintain the corporate network — LAN/WAN, switches, routers, firewalls, wireless, and VPN — to ensure availability, performance, and security.</li><li>Install, configure, and maintain servers (Windows and/or Linux), storage, and virtualization; manage capacity and performance.</li><li>Implement and maintain network and endpoint security — firewalls, antivirus/endpoint protection, patching, and access controls.</li><li>Design and maintain backup and recovery for servers and critical data; participate in disaster-recovery planning and testing.</li><li>Manage user accounts, permissions, and directory services (e.g., Active Directory), including onboarding and offboarding.</li><li>Monitor infrastructure proactively and respond to alerts to minimize downtime for critical systems.</li></ul><p>&nbsp;</p><p><strong>End-User Technical Support</strong></p><ul><li>Provide responsive technical support to on-site and remote employees — hardware, software, network connectivity, email, and business applications.</li><li>Log, manage, and resolve support tickets through to closure; escalate complex issues appropriately.</li><li>Set up and configure end-user devices — PCs, laptops, printers, peripherals, and mobile devices.</li><li>Administer and support common business and collaboration tools (e.g., Microsoft 365 and email).</li><li>Maintain documentation, knowledge-base articles, and IT asset and inventory records.</li></ul>

<p>&nbsp; &nbsp;The Territory Manager has the following responsibilities:</p><p>&nbsp;</p><ul><li><strong>Ensure HSEQ Compliance:</strong><br>Champion corporate HSEQ policies, enforce the Golden Rules, support safety culture initiatives, and report incidents or near‑misses while driving continuous improvement in safety performance metrics.</li><li><strong>Financial Oversight &amp; Governance:</strong><br>Manage P&amp;L performance, ensure accurate financial controls, oversee credit management, support annual budgeting, and monitor investment requests and CAPEX submissions to meet business profitability goals.</li><li><strong>Sales Excellence &amp; Commercial Growth:</strong><br>Deliver annual sales and margin targets, drive sustainable growth across product lines (fuels, lubricants, etc.), and support customer acquisition and retention strategies to maximize volume and profitability.</li><li><strong>Network Performance &amp; Operational Standards:</strong><br>Monitor site performance, implement corrective actions to meet operational KPIs, ensure compliance with brand standards, and conduct site audits such as "Top Service" and “Mystery Shopper.”</li><li><strong>Quality &amp; Asset Management:</strong><br>Oversee maintenance activities, ensure reliable station operations, verify installation quality, and ensure full compliance with engineering and safety specifications.</li><li><strong>Portfolio &amp; Contract Management:</strong><br>Manage dealer contracts, negotiate terms, optimize portfolio performance, and support strategic decisions to improve network value and efficiency.</li><li><strong>Stakeholder Engagement &amp; External Relations:</strong><br>Represent the company with authorities and agencies, resolve administrative or regulatory challenges, and maintain strong relationships with partners, contractors, and internal teams.</li><li><strong>Talent Development &amp; Market Intelligence:</strong><br>Develop training programs for retailers, facilitate capability‑building initiatives, conduct market analysis, track competitive activities, and provide insights to support strategic business decisions.</li></ul>

<p>&nbsp; &nbsp;The Territory Manager has the following responsibilities:</p><p>&nbsp;</p><ul><li><strong>Ensure HSEQ Compliance:</strong><br>Champion corporate HSEQ policies, enforce the Golden Rules, support safety culture initiatives, and report incidents or near‑misses while driving continuous improvement in safety performance metrics.</li><li><strong>Financial Oversight &amp; Governance:</strong><br>Manage P&amp;L performance, ensure accurate financial controls, oversee credit management, support annual budgeting, and monitor investment requests and CAPEX submissions to meet business profitability goals.</li><li><strong>Sales Excellence &amp; Commercial Growth:</strong><br>Deliver annual sales and margin targets, drive sustainable growth across product lines (fuels, lubricants, etc.), and support customer acquisition and retention strategies to maximize volume and profitability.</li><li><strong>Network Performance &amp; Operational Standards:</strong><br>Monitor site performance, implement corrective actions to meet operational KPIs, ensure compliance with brand standards, and conduct site audits such as "Top Service" and “Mystery Shopper.”</li><li><strong>Quality &amp; Asset Management:</strong><br>Oversee maintenance activities, ensure reliable station operations, verify installation quality, and ensure full compliance with engineering and safety specifications.</li><li><strong>Portfolio &amp; Contract Management:</strong><br>Manage dealer contracts, negotiate terms, optimize portfolio performance, and support strategic decisions to improve network value and efficiency.</li><li><strong>Stakeholder Engagement &amp; External Relations:</strong><br>Represent the company with authorities and agencies, resolve administrative or regulatory challenges, and maintain strong relationships with partners, contractors, and internal teams.</li><li><strong>Talent Development &amp; Market Intelligence:</strong><br>Develop training programs for retailers, facilitate capability‑building initiatives, conduct market analysis, track competitive activities, and provide insights to support strategic business decisions.</li></ul>

<p>NAOS CX is Hiring -Customer Service Representative (Arabic &amp; English)</p><p>Job Title: Customer Service Representative</p><p>Location: Giza, Egypt</p><p><b>Key Responsibilities</b></p><ul><li>Handle inbound customer inquiries in both Arabic and English with professionalism.</li><li>Conduct outbound follow-up calls when needed.</li><li>Provide accurate, timely, and courteous resolutions to customer issues.</li><li>Document all customer interactions with attention to detail.</li></ul><p>Requirements</p><ul><li>English proficiency: B2 level minimum.</li><li>Previous customer service experience is a plus.</li><li>Ready to start immediately.</li><li>Graduates.</li><li>Giza residents preferred.</li></ul><p>Work Schedule &amp; Shift Details</p><ul><li>Morning and rotational shifts available.</li><li>Female representatives last shift ends at 7:00 PM.</li><li>9 working hours per day (including breaks).</li><li>2 rotational days off per week.</li></ul><p>Work Schedule &amp; Shift Details</p><ul><li>For Males ( Rotational Night Shifts): 05:00 PM 01:00 AM 01:00 AM 09:00 AM</li><li>For Females ( Fixed Morning Shift ): 09:00 AM 07:00 PM</li></ul><p>Compensation Package</p><ul><li>Morning Shift (Females) : Base Salary: EGP 12,800(Gross) KPI Bonus: EGP 1,000 Morning Shift Transportation Allowance: EGP 2,000 Total Gross: EGP 15,800 Total Net: EGP 12,628</li><li>Night Shift (Males): Base Salary: EGP 12,800 (Gross) KPI Bonus: EGP 1,000 Night Shift Transportation Allowance: EGP 3,000 Total Gross: EGP 17,300 Total Net : EGP 13,827</li></ul><p>Benefits</p><ul><li>Social &amp; Medical insurance.</li><li>Friendly and professional environment.</li><li>Immediate hiring and onboarding.</li></ul><p>Why Join NAOS CX?</p><ul><li>Competitive salary and benefits package.</li><li>Structured career growth opportunities.</li><li>Supportive and professional work culture.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>English proficiency: B2 level minimum.</li><li>Previous customer service experience is a plus.</li><li>Ready to start immediately.</li><li>Graduates.</li><li>Giza residents preferred.</li></ul>

<p><strong>IT Budget Planning &amp; Control&nbsp;</strong></p><p>• Lead the annual IT budgeting process in collaboration with IT department heads, Finance, and executive leadership. • Develop detailed IT budget models covering CapEx (infrastructure, licensing, hardware) and OpEx (SaaS, support, staffing, professional services).&nbsp;</p><p>• Monitor budget utilization monthly; produce variance analysis reports and recommend corrective actions.&nbsp;</p><p>• Manage IT cost allocation models across business units: bill payment, payment acceptance, and shared services.&nbsp;</p><p>• Drive IT cost optimization initiatives without compromising operational resilience or compliance obligations. <strong>IT Procurement &amp; Vendor Management</strong>&nbsp;</p><p>• Define and enforce the IT procurement policy, ensuring competitive, transparent, and compliant sourcing processes.&nbsp;</p><p>• Lead RFP/RFQ/RFI processes for major technology acquisitions including payment platforms, infrastructure, and software.&nbsp;</p><p>• Negotiate and manage contracts with technology vendors, ensuring favorable commercial terms, SLAs, and exit provisions.&nbsp;</p><p>• Maintain a complete vendor registry with performance scorecards, contract renewal calendars, and risk assessments.&nbsp;</p><p>• Ensure all vendor engagements involving outsourcing or data processing comply with CBE outsourcing regulations.&nbsp;</p><p><strong>Financial Governance &amp; Reporting&nbsp;</strong></p><p>• Develop IT financial dashboards and reports for CTO, CFO, and board-level consumption.&nbsp;</p><p>• Support investment business cases for major IT projects, providing NPV, ROI, and TCO analyses.&nbsp;</p><p>• Ensure IT procurement activities comply with internal audit requirements and external regulatory expectations.</p><p><strong>Strategic Sourcing &amp; CBE Compliance&nbsp;</strong></p><p>• Ensure all technology outsourcing arrangements meet CBE's outsourcing risk management framework.&nbsp;</p><p>• Assess vendor financial stability and operational resilience as part of the due diligence process.&nbsp;</p><p>• Manage relationships with key strategic vendors (payment networks, cloud providers, core system vendors) at a commercial level.</p>

<p>The Senior Oracle Apps DBA is responsible for the architecture, implementation, maintenance, performance, and security of Gemma's critical Oracle E-Business Suite (EBS) R12 environments and their underlying Oracle databases. The role ensures high availability, optimal performance, and robust disaster recovery across both production and non-production environments, and leads database and EBS release upgrades and patching.</p><p>This is a senior, ownership-level role: the successful candidate is expected to design and govern the database environment, not simply operate it under instruction.</p><h2>Key Responsibilities</h2><ol><li>Administer and maintain Oracle EBS R12 application tiers and the underlying Oracle databases — installation, configuration, and day-to-day operation.</li><li>Plan and execute patching for both the EBS application and the database (using the AD utilities — adpatch, or adop online patching for R12.2), and lead EBS and database release upgrades.</li><li>Clone and refresh environments (production to test / development / UAT) using Rapid Clone and AutoConfig.</li><li>Monitor and tune performance at both the database and application-tier levels — SQL tuning, concurrent manager tuning, and instance parameters.</li><li>Design and maintain backup and recovery strategies using RMAN; implement and regularly test disaster recovery (e.g., Oracle Data Guard standby databases).</li><li>Implement and maintain high availability where applicable (e.g., Oracle RAC).</li><li>Manage database and EBS security — schema and user/responsibility administration, security patching, auditing, and access control.</li><li>Administer the EBS technology stack — concurrent managers, Workflow, Forms, Reports, and the application-server tier (OC4J for R12.1 / Oracle WebLogic for R12.2).</li><li>Maintain documentation, runbooks, and standard operating procedures; participate in on-call and incident response for production issues.</li><li>Coordinate with functional teams, developers, and Oracle Support (Service Requests via My Oracle Support).</li></ol>

<ul><li><p><strong>Campaign Strategy &amp; Execution:</strong> Plan, build, and optimize multi-channel performance marketing campaigns targeting mid-market and enterprise B2B audiences.</p></li><li><p><strong>Budget Management:</strong> Manage and allocate monthly paid media budgets to maximize ROI, target pipeline, and SQLs (Sales Qualified Leads).</p></li><li><p><strong>Channel Optimization:</strong> Continuously test and scale campaigns across <strong>LinkedIn Ads, Google Search/Display, Capterra/G2, YouTube, and Meta</strong>.</p></li><li><p><strong>Account-Based Marketing (ABM):</strong> Partner with Sales and Demand Gen to run targeted ABM campaigns aimed at high-value enterprise accounts.</p></li><li><p><strong>Ad Copy &amp; Creative Collaboration:</strong> Work alongside content creators and design teams to build compelling ad creatives, landing pages, and lead magnets (whitepapers, webinars, demo requests).</p></li><li><p><strong>Analytics &amp; Attribution:</strong> Track, analyze, and report on key campaign metrics (ROAS, CAC, CPL, pipeline attribution) using tools like Google Analytics, HubSpot/Salesforce, and BI dashboards.</p></li><li><p><strong>A/B Testing:</strong> Conduct aggressive A/B testing on ad creative, copy, audience targeting, and landing page conversion flows.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> 6+ years of hands-on media buying experience, with at least 2+ years specifically in <strong>B2B SaaS, enterprise software, or ERP solutions</strong>.</p></li></ul><ul><li><p><strong>Platform Expertise:</strong> Advanced proficiency with LinkedIn Campaign Manager, Google Ads (Search, Display, Video), and Retargeting networks. Experience with B2B review platforms (G2, Capterra) is a strong plus.</p></li><li><p><strong>Funnel Mastery:</strong> Deep understanding of long B2B sales cycles, multi-touch attribution models, and lead nurturing flows.</p></li><li><p><strong>Data-Driven Mindset:</strong> Excellent analytical skills; comfortable deriving actionable insights from complex datasets and CRM data (Salesforce, HubSpot, or similar).</p></li></ul><ul><li><p><strong>MarTech Savvy:</strong> Familiarity with ABM tools, tag management (GTM), UTM tracking frameworks, and conversion rate optimization (CRO) best practices.</p></li><li><p>Familiarity with search engine marketing (SEM), Search Engine Optimization (SEO), Generative Engine Optimization (GEO), and Answer Engine Optimization (AEO) for enterprise IT keywords.</p></li><li><p>Experience targeting specific verticals (Manufacturing, Logistics, Finance, Supply Chain).</p></li><li><p>Understanding of marketing automation platforms.</p></li></ul><p></p>

<p><em>Job Summary:</em></p><p>This is a vital, dual-purpose role that bridges the gap between scientific precision and operational leadership. The successful candidate will oversee the daily operations on the production floor while taking hands-on responsibility for the accurate weighing, mixing, and compounding of raw fragrance materials. The goal is to ensure all production targets are met with strict adherence to quality, safety, and operational excellence.</p><p>### Key Responsibilities:</p><p><em>1. Mixing &amp; Compounding (Technical Operations)</em></p><p> * <em>Formula Execution:</em> Accurately read and interpret fragrance formulas, executing precise measurements and weighing of raw essential oils, alcohol, and solvents.</p><p> * <em>Chemical Processing:</em> Oversee the blending and homogenization of ingredients, ensuring the safe and precise handling of fixatives and raw materials, including components like cetyl alcohol, to maintain formula integrity.</p><p> * <em>Quality Control:</em> Conduct preliminary quality checks by drawing samples during and after the compounding phase. Ensure scent profile, color, and specific gravity meet exact standards before releasing the batch for maceration, chilling, and filtration.</p><p> * <em>Batch Documentation:</em> Maintain meticulous records of batch numbers, raw material consumption, and waste percentages in the production logs.</p><p><em>2. Production &amp; Supervision</em></p><p> * <em>Team Leadership:</em> Directly supervise floor workers, technicians, and operators. Assign daily tasks and coordinate workflows to ensure production targets are achieved on schedule.</p><p> * <em>Operational Monitoring:</em> Oversee the performance of mixing and filling machinery. Quickly troubleshoot and resolve any sudden bottlenecks or technical issues on the line to minimize downtime.</p><p> * <em>Health, Safety &amp; Environment (HSE):</em> Enforce strict compliance with occupational safety standards. Ensure all personnel utilize proper personal protective equipment (PPE), particularly when handling highly flammable materials such as alcohol.</p><p> * <em>Continuous Improvement:</em> Track production metrics and report to the Production Manager with actionable recommendations for reducing waste and optimizing raw material usage.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>What you ll do</p><p>Who you are</p><p>Not a perfect fit?</p><p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>What's in it for you</p><p>Who we are</p><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn t a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Who you are</p><p></p></section>