Document Controller

<ul><li><p>Review tender documents, drawings, specifications, BOQs, and contract requirements.</p></li><li><p>Prepare <strong>technical proposals, methodologies, execution plans, and tender deliverables</strong>.</p></li><li><p>Develop <strong>construction methodologies, project execution strategies, and work programs</strong>.</p></li><li><p>Prepare tender <strong>technical clarifications, compliance statements, technical schedules, and deviations</strong>.</p></li><li><p>Coordinate with estimation, planning, procurement, engineering, and commercial teams to ensure a complete and compliant tender submission.</p></li><li><p>Review project requirements and identify <strong>technical risks, assumptions, exclusions, and opportunities</strong>.</p></li><li><p>Coordinate with suppliers, subcontractors, and specialist consultants for technical information and compliance.</p></li><li><p>Prepare and organize <strong>technical submission packages</strong> in accordance with client/RFP requirements.</p></li></ul><p>Ensure submissions are <strong>accurate, compliant, well-structured, and professionally presented</strong></p><p><strong>Requirements</strong></p><ul><li><p><strong>0–5 years of relevant experience</strong> in technical tendering or proposal preparation.</p></li><li><p>Proven experience in <strong>infrastructure, roads, airports, earthworks, utilities, and major construction projects</strong>.</p></li><li><p>Strong ability to understand and interpret <strong>drawings, specifications, BOQs, and contract documents</strong>.</p></li><li><p>Excellent technical writing, document preparation, and presentation skills.</p></li><li><p>Proficiency in <strong>MS Word, Excel, and PowerPoint</strong>; knowledge of AutoCAD and Primavera P6 is an advantage.</p></li><li><p>Strong coordination, analytical, communication, and organizational skills.</p></li></ul><p><strong>Saudi/GCC tendering experience is highly preferred</strong></p><p></p>

<p>e&amp; CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Inbound Calls Corporate Account (English Account)</p><ul><li><p>Handle inbound customer calls and provide professional customer service.</p></li><li><p>Understand customers’ needs and provide accurate information and appropriate solutions.</p></li><li><p>Resolve customer inquiries and complaints efficiently.</p></li><li><p>Follow company policies, procedures, and quality standards.</p></li><li><p>Maintain a high level of customer satisfaction and professionalism.</p></li><li><p>Document customer interactions and update relevant systems.</p></li><li><p>Meet assigned KPIs and performance targets.</p></li></ul><p><strong>Job Benefits:</strong></p><ul><li><p>Net Salary 19,000</p></li></ul><ul><li><p>Annual salary increase</p></li><li><p>Social and medical insurance</p></li><li><p>Free VPN line</p></li><li><p>Career path</p></li><li><p>Chance for promoted after 6 months</p></li><li><p>Opportunity To travel To UAE</p></li></ul><p>Location: Maadi, Degla Square (No transportation provided)</p><p><strong>Requirements</strong></p><p>e&amp; CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Email and chat. (e&amp; CX Solutions).</p><p>Job requirements:</p><ul><li><p>Grad of any major</p></li><li><p>Excellent up to Fluent English speakers (B2)</p></li><li><p>Flexibility with rotational shifts</p></li></ul><p></p>

<p>- Document scrutiny and collection of applications for visa processing.<br>- Handle customer/applicant queries personally or via email, telephone.<br>- Handle cash and bank related transactions if assigned and ensure 100% accuracy.<br>- Record &amp; maintain all application data. <br>- Ensure accurate &amp; timely data entry into the system with zero errors.<br>- Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.<br>- Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.<br>- Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants.<br>- Encourage applicants to provide feedback on services provided and their overall experience at the application center.<br>- Ensure that the entire process is completed within the mandated Turn Around Time.</p><p><strong>Requirements</strong></p><p>- Education: Graduate from any field.<br>- Experience: 0 – 2 years of experience preferably in customer service field (fresh grads are welcome to join!)<br>Knowledge &amp; Key Skills:<br>- Basic Knowledge of Computer skills &amp; &nbsp;Proficiency in MS office.<br>- Adaptability and presence of mind to handle customer queries and complaints.<br>- English Level: Very Good.</p>

<p>e&amp; CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Inbound Calls Corporate Account (English Account)</p><ul><li><p>Handle inbound customer calls and provide professional customer service.</p></li><li><p>Understand customers’ needs and provide accurate information and appropriate solutions.</p></li><li><p>Resolve customer inquiries and complaints efficiently.</p></li><li><p>Follow company policies, procedures, and quality standards.</p></li><li><p>Maintain a high level of customer satisfaction and professionalism.</p></li><li><p>Document customer interactions and update relevant systems.</p></li><li><p>Meet assigned KPIs and performance targets.</p></li></ul><p><strong>Job Benefits:</strong></p><ul><li><p>Net Salary 19,000</p></li></ul><ul><li><p>Annual salary increase</p></li><li><p>Social and medical insurance</p></li><li><p>Free VPN line</p></li><li><p>Career path</p></li><li><p>Chance for promoted after 6 months</p></li><li><p>Opportunity To travel To UAE</p></li></ul><p>Location: Maadi, Degla Square (No transportation provided)</p><p><strong>Requirements</strong></p><p>e&amp; CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Email and chat. (e&amp; CX Solutions).</p><p>Job requirements:</p><ul><li><p>Grad of any major</p></li><li><p>Excellent up to Fluent English speakers (B2)</p></li><li><p>Flexibility with rotational shifts</p></li></ul><p></p>

<p><h4>Position summary</h4> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups. Set up proper billing accounts according to accounting policies.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p>Identify and validate the key business requirements to define the project needs and the primary objectives. Perform feasible analysis, projects scope, work with the project team to prioritise deliverables. Manage external stakeholder expectations, scope, and communication, working closely with Business users and support functions to understand use case requirements. Create detailed process documentation and works closely with the development team. Ensure sign-off on solution design document and UAT. Manage the support of live automations and implementation of change requirements as part of a structured change control process. Lead and apply process re-engineering for the client s business process whenever possible or required applying Lean Six Sigma Methodologies.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education:</h2><p>Computer Science degree or any relevant degree</p><h2>Years of experience:</h2><p>4+ in similar role, Business automation background is plus.</p><h2>Specific Technical &amp; Practical Knowledge:</h2><ul><li>RPA Business Analysis certificate is a must.</li><li>RPA Fundamental development is a must.</li></ul><h2>Business, Market &amp; Industry Knowledge:</h2><ul><li>RPA or Software Experience is a must.</li><li>Digital transformation experience is must.</li><li>Experience in software testing is preferred.</li><li>Experience of workflow-based logic diagram is preferred</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> • Identify and validate the key business requirements to define the project needs and the primary <br>objectives.<br>• Perform feasible analysis, projects scope, work with the project team to prioritise deliverables.<br>• Manage external stakeholder expectations, scope, and communication, working closely with <br>Business users and support functions to understand use case requirements.<br>• Create detailed process documentation and works closely with the development team.<br>• Ensure sign-off on solution design document and UAT.<br>• Manage the support of live automations and implementation of change requirements as part <br>of a structured change control process.<br>• Lead and apply process re-engineering for the client's business process whenever possible or <br>required applying Lean Six Sigma Methodologies. <br><strong>Requirements</strong><br>• Education: Computer Science degree or any relevant degree<br>• Years of experience: 4+ in similar role, Business automation background is plus.<br>• Specific Technical &amp; Practical Knowledge: <br>- RPA Business Analysis certificate is a must.<br>- RPA Fundamental development is a must.<br>• Business, Market &amp; Industry Knowledge: <br>- RPA or Software Experience is a must.<br>- Digital transformation experience is must.<br>- Experience in software testing is preferred.<br>- Experience of workflow-based logic diagram is preferred<br> </div>

<p><h4>Position summary</h4> <p>Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review, track, and accommodate requests for room or check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up and process all guest check-ins and check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>• Identify and validate the key business requirements to define the project needs and the primary objectives.<br> • Perform feasible analysis, projects scope, work with the project team to prioritise deliverables.<br> • Manage external stakeholder expectations, scope, and communication, working closely with Business users and support functions to understand use case requirements.<br> • Create detailed process documentation and works closely with the development team.<br> • Ensure sign-off on solution design document and UAT.<br> • Manage the support of live automations and implementation of change requirements as part of a structured change control process.<br> • Lead and apply process re-engineering for the client’s business process whenever possible or required applying Lean Six Sigma Methodologies.<br> • Education: Computer Science degree or any relevant degree • Years of experience: 4+ in similar role, Business automation background is plus.<br> • Specific Technical &amp; Practical Knowledge: - RPA Business Analysis certificate is a must.<br> - RPA Fundamental development is a must.<br> • Business, Market &amp; Industry Knowledge: - RPA or Software Experience is a must.<br> - Digital transformation experience is must.<br> - Experience in software testing is preferred.<br> - Experience of workflow-based logic diagram is preferred</span> </div>

<p>HelpLyncs is hiring a remote Reporting Analyst to work with our international clients in the US, UK, and Australia. Operational and strategic talent who keep projects on track, data clean, and processes running like clockwork for the businesses we support. This is a remote role for an English-fluent professional based in Egypt. What you'll do Coordinate projects, tasks, and stakeholders Maintain data, reporting, and documentation Improve and document processes Keep delivery on schedule and on budget What we're looking for Fluent, professional English (written and spoken) Experience in operations, PM, or business support Strong organisation and communication skills Comfort with CRMs and project tools Why HelpLyncs Work with international clients, grow your skills on real projects, and get the stability of ongoing engagements, all remotely from Egypt, with a team that supports you. Strong applicants are kept on file for future openings.</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent, professional English (written and spoken)</p><p>Experience in operations, PM, or business support</p><p>Strong organisation and communication skills</p><p>Comfort with CRMs and project tools</p>

<p>HelpLyncs is hiring a remote Business Development Representative to work with our international clients in the US, UK, and Australia. Operational and strategic talent who keep projects on track, data clean, and processes running like clockwork for the businesses we support. This is a remote role for an English-fluent professional based in Egypt.</p><p>What you'll do</p><ul><li>Coordinate projects, tasks, and stakeholders</li><li>Maintain data, reporting, and documentation</li><li>Improve and document processes</li><li>Keep delivery on schedule and on budget</li></ul><p>What we're looking for</p><ul><li>Fluent, professional English (written and spoken)</li><li>Experience in operations, PM, or business support</li><li>Strong organisation and communication skills</li><li>Comfort with CRMs and project tools</li></ul><p>Why HelpLyncs</p><p>Work with international clients, grow your skills on real projects, and get the stability of ongoing engagements, all remotely from Egypt, with a team that supports you. Strong applicants are kept on file for future openings.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent, professional English (written and spoken)</li><li>Experience in operations, PM, or business support</li><li>Strong organisation and communication skills</li><li>Comfort with CRMs and project tools</li></ul>

<p>Key Responsibilities</p><ul><li>Training &amp; Development Quality Assurance: Monitor and evaluate the delivery and impact of training programs, ensuring modules align with our corporate training benchmarks and specific learning outcomes.</li><li>Performance Metrics &amp; Reporting: Define, track, and analyze key quality indicators (KQIs). Prepare detailed evaluation reports and dashboards for leadership to highlight areas of success and opportunities for optimization.</li><li>Standard Operating Procedures (SOPs): Partner with department heads to document, review, and update SOPs, ensuring guidelines are clear, accessible, and consistently implemented across the organization.</li><li>Root Cause Analysis: Identify operational bottlenecks, recurring errors, or compliance gaps; lead root cause analysis initiatives and recommend corrective and preventive actions (CAPA).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements &amp; Qualifications</p><ul><li>Experience: 3+ years of experience in quality assurance, process evaluation, compliance, or an operational audit role ideally within a corporate, training, or human resources environment.</li><li>Education: Bachelor s degree in Business Administration, Quality Management, Psychology, or a related field.</li><li>Technical Skills: Proficiency in data analysis tools, spreadsheet management, and quality management frameworks or software.</li><li>Experience drafting structured reports, FAQs, and procedural handbooks.</li></ul>

<p>Amideast Egypt provides valuable assistance to students and graduates who require authentication of their U.S. degrees and certification of the institution's accreditation and legitimacy. Amideast Egypt offers authentication and accreditation services of American degrees obtained from accredited institutions in the United States and/or from American institutions around the globe recognized by the U.S. Council of Higher Education. The Certificates Authentication Specialist will be responsible for handling the administrative and operational tasks of the certificates authentication, the related online research tasks, and all other documentation and filing tasks in line with the policies and regulations</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in a related field</li><li>2 years of experience in administrative roles</li><li>Previous experience in degree authentication and accreditation is a plus</li><li>Outstanding organizational skills.</li><li>Ability to adapt/respond to different customers</li><li>Excellent Arabic and English proficiency</li><li>Excellent written and verbal communication skills</li><li>Computer proficiency and strong knowledge of online document sharing tools and MS Office tools (Word, Excel, PowerPoint) is required</li><li>High attention to detail and the ability to multitask</li><li>Minimum TOEIC score of 700 or equivalent</li><li>Attention to details</li></ul>

<p>Provide safe, timely, and professional transportation for team members as per operational requirements. Support the People &amp; Culture department in all employee-related transportation (e.g., recruitment, medical visits, government procedures, accommodation movement). Ensure punctual pick-up and drop-off in alignment with schedules and business needs. Maintain the vehicle in a clean, safe, and roadworthy condition at all times. Conduct daily vehicle checks and report any maintenance or safety issues immediately. Comply with all traffic laws, hotel policies, and safety standards. Maintain accurate records of trips, mileage, and fuel usage. Assist with document delivery and other administrative or operational tasks when required. Immediately report any accidents, incidents, or violations to the People &amp; Culture Manager. Demonstrate professionalism, confidentiality, and respect when interacting with team members.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Valid driving license.</li><li>Previous experience as a driver, preferably within a hotel or service-oriented environment.</li><li>Good knowledge of local roads, routes, and traffic regulations.</li><li>Basic communication skills (Arabic required; basic English is an advantage).</li><li>Physically fit and able to work flexible hours.</li><li>High level of responsibility, reliability, and professional conduct.</li></ul>

<p>Provide safe, timely, and professional transportation for team members as per operational requirements. Support the People &amp; Culture department in all employee-related transportation (e.g., recruitment, medical visits, government procedures, accommodation movement). Ensure punctual pick-up and drop-off in alignment with schedules and business needs. Maintain the vehicle in a clean, safe, and roadworthy condition at all times. Conduct daily vehicle checks and report any maintenance or safety issues immediately. Comply with all traffic laws, hotel policies, and safety standards. Maintain accurate records of trips, mileage, and fuel usage. Assist with document delivery and other administrative or operational tasks when required. Immediately report any accidents, incidents, or violations to the People &amp; Culture Manager. Demonstrate professionalism, confidentiality, and respect when interacting with team members.</p><p><strong>Desired Candidate Profile</strong></p><p>Valid driving license. Previous experience as a driver, preferably within a hotel or service-oriented environment. Good knowledge of local roads, routes, and traffic regulations. Basic communication skills (Arabic required; basic English is an advantage). Physically fit and able to work flexible hours. High level of responsibility, reliability, and professional conduct.</p>

<p><h4>Job description</h4> <p>Raya Smart Buildings - subsidiary from Raya Holding for Investments, is hiring for one of its business units, Raya Modern Vehicles - Electra by Raya - located in El-Sheikh Zayed City:</p> <h4>Role purpose</h4> <p>Provide quotation, tender, CRM, and order administration support to ensure rapid and compliant sales execution.</p> <h4>Key responsibilities</h4> <ul> <li>Prepare quotations, BOQs, and tender submissions; ensure documentation completeness and compliance.</li> <li>Maintain price lists, discount matrices, and stock keeping units; coordinate with finance on tax and payment terms.</li> <li>Own CRM data quality; create dashboards, weekly pipeline, and bookings reports.</li> <li>Process order bookings; coordinate with operations for delivery and installation dates.</li> <li>Manage contract repository; monitor expiries and warranty documents.</li> <li>Coordinate with technical operations the sales request progress till it is up and running.</li> </ul> <h4>Skills description</h4> <p><strong>Technical skills:</strong></p> <ul> <li>Strong Excel/Google Sheets; CRM (Salesforce, HubSpot, Dynamics); document control.</li> <li>Tender administration; proposal formatting; basic commercial terms.</li> <li>EV charging solutions knowledge.</li> <li>Project management skills.</li> <li>Documentation skills.</li> <li>Master both English and Arabic written communication.</li> </ul> <p><strong>Interpersonal skills:</strong></p> <ul> <li>Organizing skills.</li> <li>Time management.</li> <li>Customer focus.</li> <li>Collaboration.</li> </ul></p><p></p>

<p>· Develop, implement, and maintain the Integrated Management System &#40;IMS&#41; across all departments.</p><p>· Design and improve quality policies, procedures, and work instructions.</p><p>· Develop and maintain company manuals and documentation on the internal portal.</p><p>· Plan, conduct, and document internal quality audits and support external certification audits.</p><p>· Monitor corrective and preventive actions (CAPA) and ensure effective implementation.</p><p>· Analyze quality data and identify opportunities for continuous improvement.</p><p>· Ensure compliance with ISO standards and support the implementation of new management systems.</p><p>· Support sustainability initiatives related to ISO 50001, Greenhouse Gas (GHG) Reporting, and Carbon Border Adjustment Mechanism (CBAM) requirements.</p><p><strong>Requirements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree (Science or Engineering).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3 – 5 years of Experience.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Aware with ISO Standard such (9001,45001, 14001,17025,50001, …)</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with Greenhouse Gas (GHG) reporting and calculation.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of Carbon Border Adjustment Mechanism (CBAM) regulations.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SAP User (Plus).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Very Good command in English</p><p></p>

<p><h4>Position summary</h4> <p>Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review, track, and accommodate requests for room or check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up and process all guest check-ins and check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About this opportunity:</strong></p><br><br><p>Join our team at Ericsson as Network Engineer, a critical role that drives our RAN technical delivery based on customer requirements and burgeoning business needs. As part of our dynamic team, you will facilitate profitable business growth by bridging customer needs and technical opportunities into robust service delivery. You will support during the requirement analysis and high-level design phases while having the chance to assume responsibilities in service delivery.</p><br><br><br><p><strong>Job Responsibilities</strong></p><br><br><ul><li>Leading Customer interaction for technical discussions</li><li>Assist in the development of a service proposal</li><li>Participate in knowledge sharing activities</li><li>Collect and document customer requirements&nbsp;</li><li>Develop technical presentations and proposals, and perform customer presentations</li><li>Identify add-on sales opportunities.</li></ul><br><p><strong>Requirements</strong></p><br><br><ul><li>5-8 years of experience in Ericsson RAN, 5G/4G/VOLTE</li><li>Bachelor’s degree of Communication Engineering or equivalent</li><li>Knowledge about the latest telecom RAN technologies, preferably working experience with LTE, VoLTE &amp; 5G</li><li>Hands-on and/or troubleshooting experience with the Ericsson RAN nodes is an advantage</li><li>Excellent interpersonal, cultural, social and presentation skills</li><li>English Fluency</li></ul><br><br> </div>

<p>The Administrative Assistant will support daily office operations, including managing calendars, scheduling meetings, organizing files, and maintaining accurate records. Responsibilities include handling phone calls and correspondence, greeting visitors, coordinating internal and external communications, and preparing basic reports and documents. The role also involves providing executive administrative support to senior team members, assisting with travel arrangements, and ensuring smooth coordination of meetings and firm events. The Administrative Assistant will collaborate closely with legal and consultancy staff to maintain an efficient, professional office environment.</p><p><strong>Requirements</strong></p><ul><li><p>Strong Administrative Assistance and Clerical Skills to manage scheduling, filing, data entry, and document organization.</p></li><li><p>Professional Phone Etiquette and Communication skills to handle calls, emails, and client-facing interactions effectively.</p></li></ul><ul><li><p>Proficiency in office software (e.g., Microsoft Office or similar productivity tools) and comfort with basic digital tools and systems.</p></li><li><p>Excellent time management, attention to detail, and ability to prioritize tasks in a fast-paced professional services environment.</p></li><li><p>Ability to work collaboratively with diverse teams and maintain confidentiality in handling sensitive information.</p></li><li><p>English fluency is a must.</p></li><li><p>Fresh Graduates are welcome to apply.</p></li></ul><p><br></p><p></p>