Document Controller

Company Description We are a trusted house-buying company have successfully closed over a thousands of real estate transactions since 2017. Our reputation is built on offering competitive prices, maintaining high standards of professionalism, and operating with integrity in every deal. We focus on providing a smooth, transparent experience for property sellers and creating win–win solutions. Dozens of positive online reviews and testimonials highlight our reliability and confirm our standing as legitimate house buyers in both states. Role Description This full-time remote Real Estate Sales Representative role focuses on sourcing, evaluating, and managing residential property acquisitions in the US. Day-to-day responsibilities include contacting potential sellers, conducting needs assessments, presenting offers, and guiding clients through the sales process from initial inquiry to closing. The role involves maintaining detailed records of leads and transactions, collaborating with internal teams to ensure accurate property valuations, and following company processes and compliance guidelines. The representative will also nurture long-term relationships, provide responsive customer service, and support continuous improvement of sales strategies and scripts. Qualifications Strong customer-facing skills, including Customer Service and the ability to build trust and rapport with property owners. Knowledge of Real Estate and Real Property principles, including basic valuation, contracts, and transaction processes. Active or eligible Real Estate License in Pennsylvania and/or Florida, or willingness to obtain one as required. Proven Sales skills, including lead qualification, negotiation, and closing transactions. Excellent verbal and written communication skills and the ability to conduct sales calls and virtual meetings. Comfort with remote work, including using CRM software, online communication tools, and digital document systems. Strong organizational skills, attention to detail, and ability to manage multiple leads and deals simultaneously. Prior experience in real estate acquisitions, investments, or related fields is a plus.<br>Salary and Hours:$18200 USD per year base salary plus commissions. First year total expectations $50,000-$80,000 USD. High performers make 6 figures.<br>Monday through Friday 10am to 6pm EST (New York time) is mandatory.<br>Excellent English is Mandatory<br>This is a Work From Home position.<br>If we like your CV, you'll be invited to complete an Ai interview.

Company Description El-Bedihy & Co. is a professional real estate and legal consultancy company based in Hurghada, Egypt, serving local and international clients across the Red Sea region. The company offers legally verified properties in Hurghada, Sahl Hasheesh, Makadi Bay, El Gouna, and other prime destinations, including holiday homes, investment apartments, luxury villas, and commercial properties. Known for transparency, honesty, and legal security, El-Bedihy & Co. provides comprehensive support through legal consultations, document verification, and ongoing guidance to protect client investments. With a no-commission policy on property purchases and a multilingual team experienced in working with expats, investors, and first-time buyers, the company aims to make property buying in Egypt easy, secure, and profitable. All projects are legally registered and managed with high ethical standards. Role Description This is a full-time, on-site Real Estate Agent role based in Hurghada. The Real Estate Agent will support clients in buying, selling, and investing in residential and commercial properties across Hurghada and the wider Red Sea region. Daily responsibilities include conducting property viewings, managing client inquiries, providing market insights, and preparing offers and sales documentation in close coordination with the legal team. The role also involves maintaining accurate listings, building long-term client relationships, and ensuring all transactions comply with local regulations and company policies. The Real Estate Agent will collaborate with colleagues to deliver transparent, legally secure, and customer-focused service throughout the property transaction process. Qualifications Candidates should possess a valid Real Estate License and a strong understanding of local real estate regulations and compliance. Candidates should possess Real Estate and Real Property knowledge, including property valuation, market trends, and investment principles. Candidates should possess Sales and Customer Service skills, with the ability to negotiate, build trust, and manage client relationships effectively. Relevant experience in residential and commercial property transactions, preferably in the Hurghada or Red Sea region. Strong communication skills, with the ability to work with international clients; multilingual abilities are an advantage. High level of integrity, attention to detail, and commitment to transparent, legally secure processes. Ability to work on-site, manage a flexible schedule, and travel within Hurghada and nearby areas as needed.

Compliance Analysts provides independent, reasonable objective assurance and recommendations to add value and improve operational controls. The Compliance Analyst is expected to constructively work with Operations, Client Service, and other departments, conduct reviews and recommendations on internal controls across the organization. Monitoring of calls for compliance purposes; targets may vary as directed by management Daily/weekly/monthly reports and other communication materials to highlight quality/compliance metric performance achievements and identify areas of opportunities with risks Input data pertinent to quality and compliance measurement database systems for capturing, analyzing, and providing timely and accurate reporting on call center performance. Support compliance monitoring solutions, identify risks and report them appropriately Interface with Call Center Supervisors, Customer Service Reps, support business units, and other cross-functional areas where needed to help determine compliance needs and provide recommendations on continual process improvement. Identify and report any required training issues to department management and trainers. Take an active part in the evolution of the attribute document Identify changes that need to be made to our evaluation tool Create and update standards as appropriate Create scripting and resources for agents when requested or needed Provide in-depth comments on evaluations for manager coaching Train new members that join our team Follow up with issues identified to ensure they are resolved Contributes to Compliance scorecard evaluations used in monthly, quarterly, and annual performance reviews. Team Accountability - weekly progress report with action items Attend and actively participate in weekly calibration and facilitation on a rotational basis Compliance Orientation for New Hires - as needed Compliance Orientation for Cross Skilling of agents - as needed Perform other duties and special projects as assigned to monitor compliance and fraud activities. Minimum 1-year previous experience as a Compliance and/or Risk Analyst or similar role conducting reviews of calls and/or internal controls (for External). Experience in healthcare BPO work is an advantage. Intermediate knowledge in MS Office especially MS Excel Knowledge of system/data vulnerabilities, preferred Some knowledge of regulatory environments and requirements, preferred Strong interpersonal communication skills Effective oral and written communication skills Team-oriented and Self-motivated Performance-oriented and Results - Oriented

Application Deadline: 24 August 2026Department: Sales & Marketing Location: Egypt - Cairo<br><br>Description<br><br>The incumbent in the position is responsible for managing the Travel & Trade market, which includes developing new business, negotiating contracts and maintaining good relations with actual clients in order to meet and exceed the targets set for the Travel & Trade.<br><br>Key Responsibilities<br><br>Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times. Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager Rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately.<br>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br>Skills, Knowledge and Expertise<br><br> To fill this position the candidate must have:Two (2) years experience in a Sales position, preferably in a 4/5 star hotel. Planning/organisation Adaptability Flexibility Initiative Negotiation skills Selling skills Innovative ideas Strong computer skills, including Microsoft Office, (Excel/Power Point/Word) Micros Fidelio Opera and Sales & Catering

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSETo ensure effective business unit compliance by proactively communicating with customers to clarify requirements, collect and validate documentation, support regulatory obligations, and facilitate timely resolution of customer inquiries in line with internal policies and regulatory standards.<br>JOB DUTIES AND RESPONSIBILITIES1- Proactively contact customers via phone, email, or other approved channels to: Request additional information or documentation, Clarify details related to their submissions, applications, or requests.2- Review customer-provided documents for accuracy, completeness, and compliance with required standards.3- Collaborate with internal departments (e.g., Compliance, Operations, Customer Support) to resolve issues or clarify requirements.4- Maintain accurate and detailed records of all customer interactions and documentation received.5- Ensure timely follow-up to keep processes moving efficiently.6- Handle sensitive information with discretion and adhere to data privacy and protection policies.7- Identify recurring customer pain points and escalate as appropriate for process improvements.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCEExcellent communication skills, both written and verbal. Good command of English, both written and spoken. Strong attention to detail and ability to review documents for completeness and accuracy. Good organizational and time management skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer service experience preferred; experience in FCC (AML, Sanction, KYC). Familiarity with CRM systems or document management tools is an advantage. Analytical and problem-solving skills - Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Data driven decision making - Expert.<br>Qualifications and Education Work Experience<br><br>Bachelor’s degree in business, Finance, Law, or a related field. Minimum of 5+ years’ experience in Compliance, Customer Due Diligence, Customer service, or a related banking/financial services role.

Senior HV Substation Engineer – Primary Design<br> Location: Egypt Company: Synergy STS Sector: Energy | Transmission & Distribution | Grid Infrastructure<br>Synergy STS is expanding its Grid & Energy Infrastructure engineering capability as part of our continued development of engineering delivery services for international energy and infrastructure assignments. We are looking for an experienced Senior HV Substation Engineer – Primary Design to join our growing engineering team.<br>Key Responsibilities Engineering and design of HV/EHV substations, including AIS and GIS installations. Development and review of Single Line Diagrams, substation layouts and equipment arrangements. Busbar configuration and technical selection of HV equipment. Preparation and review of technical specifications and datasheets for transformers, switchgear, circuit breakers, disconnectors, CTs, VTs, surge arresters and associated equipment. Earthing and lightning protection design coordination. Cable sizing, cable schedules and interface coordination. Preparation and review of equipment layouts, sections and engineering drawings. Technical bid evaluation and vendor-document review. Coordination with protection, control, civil, structural and other engineering disciplines. Participation in design reviews and technical coordination with international project teams.<br>Candidate Profile B. Sc. in Electrical Engineering. Minimum 5 years of relevant experience in HV substations, transmission or utility projects. Strong practical experience with 132 k V and above is highly preferred. Experience with AIS and/or GIS substations. Experience working with engineering consultants, utilities, OEMs or major EPC contractors is highly valued. Familiarity with IEC standards and international engineering practices. Experience with Auto CAD is required; Revit/BIM experience is an advantage. Strong technical documentation and English communication skills. Ability to work independently within multidisciplinary and geographically distributed project teams.<br>What We Are Looking For We are particularly interested in engineers who have participated in real international substation projects and can take ownership of engineering deliverables rather than simply execute individual drawing tasks. Synergy STS is building a scalable engineering team capable of supporting complex energy and grid-infrastructure projects internationally. How to Apply Interested candidates are invited to apply directly through Linked In or send their CV to:hr@synergy-sts.comPlease mention:Senior HV Substation Engineer – Primary Designin the email subject line. International project experience is strongly preferred. Only shortlisted candidates will be contacted.#Synergy STS #Hiring #Electrical Engineering #Substation #High Voltage #HV #EHV #Transmission #Grid Infrastructure #Energy #Engineering Jobs #Egypt Jobs

Application Deadline: 24 August 2026Department: Sales & Marketing Location: Egypt - Cairo<br><br>Description<br><br>The incumbent in the position is responsible for managing the Travel & Trade market, which includes developing new business, negotiating contracts and maintaining good relations with actual clients in order to meet and exceed the targets set for the Travel & Trade.<br><br>Key Responsibilities<br><br>Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times. Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager Rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately.<br>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br>Skills, Knowledge and Expertise<br><br> To fill this position the candidate must have:Two (2) years experience in a Sales position, preferably in a 4/5 star hotel. Planning/organisation Adaptability Flexibility Initiative Negotiation skills Selling skills Innovative ideas Strong computer skills, including Microsoft Office, (Excel/Power Point/Word) Micros Fidelio Opera and Sales & Catering

<p>The MEL Manager leads the design and delivery of Coptic Orphans' monitoring, evaluation, and learning (MEL) function across all programs in Egypt. Reporting to the International Programs Director, the incumbent builds coherent MEL systems that strengthen programs and generate credible evidence of the change Coptic Orphans creates for the children and communities it serves.</p><p><strong>Essential Functions and Responsibilities</strong></p><p><strong>MEL Strategy and System Design</strong></p><ul><li>Serve as Coptic Orphans' technical lead for MEL, personally carrying the function in its first phase and building it into a staffed unit as the portfolio and evidence requirements grow.</li><li>Design, document, and roll out a unified organization-wide MEL framework covering all programs, aligned with Coptic Orphans' strategic objectives and recognized international standards.</li><li>Develop and maintain theories of change, logframes, and results frameworks for each program, with a standard indicator system (PIRS, IPTT, and data-flow maps) that tracks performance consistently and aggregates it to organizational level.</li><li>Develop MEL plans and standard operating procedures, ensuring MEL is planned and resourced from the design stage of every program and proposal.</li></ul><p><strong>Monitoring, Data Systems, and Technology</strong></p><ul><li>Lead routine performance and results monitoring across all programs, designing data-collection tools and sampling approaches, and administering data management systems so data are captured, cleaned, stored, and disaggregated in a timely and structured manner.</li><li>Institute data-quality assurance, including routine data-quality assessments and verification, so that data meet standards of validity, reliability, precision, integrity, and timeliness.</li><li>Analyze quantitative and qualitative data into clear, timely dashboards and reports, and continuously improve MEL tools, including mobile data collection, automated dashboards, and the responsible use of analytics and AI.</li></ul><p><strong>Evaluation, Research, and Impact Measurement</strong></p><ul><li>Plan and manage baseline, midline, endline, and impact evaluations across the portfolio, including terms of reference, evaluation design, and commissioning and managing external evaluators.</li><li>Design and oversee qualitative research (in-depth interviews, focus-group discussions, and participatory methods) and outcome measurement over the short, intermediate, and long term.</li><li>Ensure the ethical conduct of all data collection and research, including informed consent, child safeguarding, data protection, and confidentiality.</li></ul><p><strong>Learning and Adaptive Management</strong></p><ul><li>Facilitate learning events - quarterly program reviews and lessons-learned workshops - and ensure agreed actions are captured in action trackers and followed through.</li><li>Synthesize evidence into learning products (briefs, case studies, and success stories) and support the International Programs Director with data and analysis for strategic decision-making.</li></ul><p><strong>Reporting</strong></p><ul><li>Produce timely, accurate, and evidence-based program performance reports (routine monitoring updates, quarterly and annual performance reports, management reports, and results dashboards) that track progress against targets and make results visible to program teams and leadership.</li><li>Turn data into clear, actionable insight, presenting trends and disaggregated results, and giving decision-makers timely evidence and recommendations to adjust and improve programs.</li><li>Ensure MEL practice and reporting meet international standards such as that of institutional donors, multilateral organizations, and foundations, and support proposals with logframes, indicators, and MEL plans.</li></ul><p><strong>Capacity Building and Coordination</strong></p><ul><li>Build the MEL capacity of program staff and field teams through training, coaching, and tools; and, as the function grows, provide technical leadership, supervision, and mentoring to MEL staff and focal points across programs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Education, Experience, Knowledge, and Skills</strong></p><ul><li>Bachelor's degree in social sciences, economics, statistics, development studies, public policy or a related field; with additional relevant experience and a recognized M&amp;E/MEL certification; a Master's degree is a plus.</li><li>A minimum of 8 years of progressive M&amp;E/MEL experience in the international development or humanitarian sector, including managing an M&amp;E/MEL unit or independently carrying the full M&amp;E function for an organization or major program(s).</li><li>A proven track record of delivering MEL to the standards of major institutional donors and international development organizations (e.g. USAID- or World-Bank-funded projects, UNICEF, Save the Children, or comparable organizations).</li><li>Hands-on expertise designing theories of change, logframes, results frameworks, and indicator systems, and leading baseline, midline, endline, and impact evaluations.</li><li>Strong quantitative and qualitative data-analysis skills, with statistical and qualitative software (e.g., SPSS, Stata, R, or NVivo), digital data-collection platforms (e.g., KoboToolbox, ODK, or SurveyCTO), and data-visualization tools (e.g., Power BI or Tableau).</li><li>Excellent written and spoken English and Arabic, including the ability to present data and evidence clearly to diverse audiences.</li></ul><p><strong>Travel and Working Requirements</strong></p><ul><li>Typical office environment: sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel.</li><li>Travel throughout Egypt of up to approximately 30% of the time, plus occasional international travel for training, conferences, or donor engagement.</li><li>Flexibility to work outside official hours and on weekends as needed.</li></ul>

Senior HV Substation Engineer – Primary Design<br> Location: Egypt Company: Synergy STS Sector: Energy | Transmission & Distribution | Grid Infrastructure<br>Synergy STS is expanding its Grid & Energy Infrastructure engineering capability as part of our continued development of engineering delivery services for international energy and infrastructure assignments. We are looking for an experienced Senior HV Substation Engineer – Primary Design to join our growing engineering team.<br>Key Responsibilities Engineering and design of HV/EHV substations, including AIS and GIS installations. Development and review of Single Line Diagrams, substation layouts and equipment arrangements. Busbar configuration and technical selection of HV equipment. Preparation and review of technical specifications and datasheets for transformers, switchgear, circuit breakers, disconnectors, CTs, VTs, surge arresters and associated equipment. Earthing and lightning protection design coordination. Cable sizing, cable schedules and interface coordination. Preparation and review of equipment layouts, sections and engineering drawings. Technical bid evaluation and vendor-document review. Coordination with protection, control, civil, structural and other engineering disciplines. Participation in design reviews and technical coordination with international project teams.<br>Candidate Profile B. Sc. in Electrical Engineering. Minimum 5 years of relevant experience in HV substations, transmission or utility projects. Strong practical experience with 132 k V and above is highly preferred. Experience with AIS and/or GIS substations. Experience working with engineering consultants, utilities, OEMs or major EPC contractors is highly valued. Familiarity with IEC standards and international engineering practices. Experience with Auto CAD is required; Revit/BIM experience is an advantage. Strong technical documentation and English communication skills. Ability to work independently within multidisciplinary and geographically distributed project teams.<br>What We Are Looking For We are particularly interested in engineers who have participated in real international substation projects and can take ownership of engineering deliverables rather than simply execute individual drawing tasks. Synergy STS is building a scalable engineering team capable of supporting complex energy and grid-infrastructure projects internationally. How to Apply Interested candidates are invited to apply directly through Linked In or send their CV to:hr@synergy-sts.comPlease mention:Senior HV Substation Engineer – Primary Designin the email subject line. International project experience is strongly preferred. Only shortlisted candidates will be contacted.#Synergy STS #Hiring #Electrical Engineering #Substation #High Voltage #HV #EHV #Transmission #Grid Infrastructure #Energy #Engineering Jobs #Egypt Jobs

Job Description<br><br>Purpose of Role:<br><br>Lead and expand government-facing business development in Egypt, targeting outsourced technology and citizen-services contracts — particularly visa processing, passport/ID issuance, consular and attestation services — by building and sustaining relationships within Egyptian government bodies, most critically the Ministry of Foreign Affairs (MOFA) and Ministry of Interior.<br><br>Key Responsibilities:<br><br>Identify, pursue, and close new government partnership and outsourcing opportunities across Egyptian ministries and agencies Own the full deal lifecycle: opportunity mapping, RFP/tender response, commercial negotiation, and contract closure Build and maintain senior-level relationships with MOFA, Ministry of Interior, and adjacent regulatory/security bodies Position the company's technology and digital services capability (e.g., document processing platforms, biometric capture, e-visa/e-passport systems, data security compliance) as a credible government partner Navigate Egypt's public procurement, security clearance, and data sovereignty requirements Collaborate with legal, compliance, and technical delivery teams to structure bankable, compliant proposals Represent the company at government forums, embassy events, and industry conferences in Egypt<br><br>Requirements<br><br>Experience:<br><br>12-15+ years in business development / commercial leadership, with at least 5 years at GM or senior director level Proven track record originating and closing large-scale contracts with the Egyptian government — specifically MOFA and/or Ministry of Interior Background in technology, IT services, or digital government/e-governance solutions (software, systems integration, digital identity, biometrics, or BPO/outsourcing for public sector) Experience navigating Egyptian public tender processes, security vetting, and government procurement cycles<br><br>Relationships & Network:<br><br>Active, current relationships with decision-makers inside MOFA and/or Ministry of Interior (not lapsed or historic contacts) Familiarity with Egypt's broader public sector digital transformation agenda and key stakeholders (e.g., Ministry of Communications and Information Technology, ministries running national ID/e-services programs)<br><br>Skills:<br><br>Government relations and public-sector deal structuring Consultative/enterprise sales for technology or managed-services contracts Fluent Arabic and English (essential — contract and relationship work will be in both) Strong grasp of data protection, cybersecurity, and sovereignty requirements relevant to government IT contracts<br><br>Profile Fit:<br><br>Egyptian national or long-term Cairo-based executive with established local standing preferred Comfortable operating in a matrixed regional structure, reporting into a Middle East & Africa BD leadership function High integrity and discretion given the sensitivity of government/security-adjacent engagements

Company Description Cosmofun is an entertainment operator offering arcades, interactive games, physical activity games, and educational games under multiple brands and locations for guests of all ages. The company focuses on delivering fun, safe, and engaging experiences through venues such as Cosmocity, Play by Cosmocity, and Pop Up by Cosmocity in Lebanon, and Cosmocity and Monkey Maze in Egypt. Management and staff are committed to continuous improvement in service quality, reliability, and customer service excellence. Cosmofun invests in resources and international best practices to maintain high technical and operational standards and ensure a safe environment for both visitors and team members. The company maintains an active presence across digital platforms to connect with guests and promote its entertainment offerings.<br>Role Description The Technician is a full-time, on-site role based in Arab El Sheikh Zayed. This role is responsible for the installation, operation, and maintenance of arcade machines, interactive games, and physical activity equipment to ensure a safe and enjoyable experience for guests. Day-to-day tasks include diagnosing and repairing technical issues, performing routine inspections and preventive maintenance, and calibrating equipment and game settings. The Technician will collaborate with operations and customer service teams, respond to equipment-related incidents promptly, and document maintenance activities in accordance with company procedures. The role also involves following safety standards, supporting venue openings or events, and helping implement improvements in technical operations.<br>Qualifications<br> Technical and mechanical skills for installing, troubleshooting, and maintaining arcade, interactive, and physical activity equipment. Basic electrical and electronic skills for diagnosing faults, replacing components, and ensuring safe operation of powered equipment. Operational and safety skills, including adherence to safety protocols, equipment inspection routines, and incident reporting procedures. Customer-focused skills, such as clear communication with guests and staff, professional behavior, and a service-oriented attitude. Organizational skills for documenting maintenance work, managing tools and spare parts, and following schedules and checklists. Ability to work on-site in Arab El Sheikh Zayed, including availability for shifts, weekends, and holidays as required. Previous experience in entertainment venues, amusement parks, or similar technical roles is an advantage. Relevant technical diploma or certification in electronics, mechanics, or a related field is preferred.

JOB PURPOSEAchieving ASG Quality objectives by supervising quality control systems to ensure meeting ASG products Quality standards through continuous concerns resolution and proper management of changes.<br><br>Responsibilities Reviews, confirm quality control Ramp-up Activity Plan and implementation conformance with ASG Quality requirements to ensure achievement of quality targets Supervises manufacturing areas inspection and containment activities and leads quality control staff to achieve desired product(s) quality Acts with quick response to customer complaints and takes the necessary countermeasures that prevent recurrence Leads/collaborates with other functions teams in troubleshooting activities, using suitable troubleshooting methods to identify the root cause(s) of the concern(s) and ensures implementation of proper countermeasures for them Verifies, validates countermeasures implementation and performs recurrence prevention audits concerns countermeasures. Plans and conduct Process Audits using standard process audit tools to ensure compliance with ASG quality requirements Reports to Head of QHSSE all quality issues on a (daily, weekly, monthly) basis Analyzes quality performance for each quarter/year and develops quality improvement plans for critical Mini-Companies based on that analysis Prepares target setting proposals to Head of QHSSE for revision and approval Prepares monthly quality performance report(s) and presents it in quality meetings to share Mini-Companies quality key Performance Indicators (KPIs) achievement and progress of countermeasures Follows up reports issuance and closure for quality concerns by utilizing control/tracking sheets to ensure quick response for quality concerns Evaluates performance of quality control staff through layered audits and observation. Develops customized training plans for quality control staff, approves them from Head of QHSSE and performs these training plans Collaborates With Head of QHSSE to set plans and initiatives to improve process quality Leads process improvement initiatives in shop floor Commits with quality and safety policies and regulations and Monitors’ commitment of quality control staff with them Follows up proper preservation of measuring tools and ensures commitment with calibration plans Regulates documents control and ensures proper document preservation<br>EXPERIENCE+6 years of experience in a quality control and assurance or engineering role, preferably in a multinational manufacturing organization.<br>EDUCATIONB. Sc. in relevant Engineering degree, Industrial Engineering or Mechanical Engineering

Company Description Raya Customer Experience (Raya CX) is a next-generation business process outsourcing and customer experience management provider serving clients across diverse industries. Since 2001, Raya CX has been a preferred partner for customer service, technical support, and global services for Fortune 1000 companies throughout North America, Europe, the Middle East, and Africa. The company operates from highly competitive and skilled labor markets to deliver consistent, quality support. Raya CX offers integrated BPO solutions backed by advanced technology, strong operational strategies, and a culture of continuous improvement and innovation. Team members join a growing, international organization focused on developing talent and delivering outstanding customer experiences.<br>Role Description The CS English Speakers (B2–C1) role is a full-time, on-site position based in Qesm 1st 6 October. The role involves handling customer inquiries and requests in English via phone, email, chat, and other channels, while maintaining a professional and empathetic tone. Responsibilities include resolving issues, providing accurate information about products and services, and escalating complex cases to the appropriate teams when needed. Team members are expected to follow standard operating procedures, meet performance targets, and accurately document all interactions in company systems. The role also includes collaborating with colleagues and supervisors, participating in coaching and training sessions, and contributing to a positive, customer-focused work environment.<br>Qualifications<br> Candidates should possess strong English communication skills at B2–C1 level, including clear speaking, active listening, and professional written communication. Candidates should possess customer service and problem-solving skills, with the ability to handle inquiries, manage complaints, and provide solutions efficiently. Candidates should possess basic computer and typing skills, including the use of CRM tools, email platforms, and data entry with attention to detail. Candidates should possess time management and organizational skills to handle multiple tasks, prioritize workload, and meet performance targets. Candidates should possess adaptability and teamwork skills to work in a fast-paced environment, follow guidelines, and collaborate effectively with colleagues and supervisors. Previous experience in customer service, call center, or BPO environments is beneficial. Availability to work full-time on-site in Qesm 1st 6 October, including flexible shifts if required. A high school diploma or equivalent is required; additional education in languages, business, or related fields is an asset.

Company Description Upwyde Developments is a leading innovator in the Egyptian real estate market, focused on delivering a distinctive experience for investors and buyers. The company is built on 40 years of combined expertise from six major industry leaders, bringing deep market knowledge to every project. Upwyde specializes in exclusively branded commercial, administrative, and residential developments that offer a differentiated experience. The organization aims to set new standards in quality, design, and customer service, making it an attractive environment for professionals seeking growth in real estate. Team members join a company committed to continuous improvement and long-term value creation.<br>Role Description The Executive Assistant role at Upwyde Developments is a full-time, on-site position based in New Cairo. The Executive Assistant will provide comprehensive executive administrative support, including managing calendars, scheduling meetings, organizing travel, and preparing expense reports. This role will handle correspondence, draft and format documents, presentations, and reports, and ensure timely follow-up on action items. The Executive Assistant will coordinate internal and external meetings, support executive-level initiatives, maintain organized filing and record systems, and handle confidential information with discretion. The position involves daily interaction with internal teams and external stakeholders, helping to streamline communication and optimize the executive’s time.<br>Qualifications<br> Strong Executive Administrative Assistance and Executive Support skills, including calendar management, meeting coordination, and travel arrangements. Proficiency in Administrative Assistance tasks such as document preparation, data entry, filing, and office organization. Experience preparing and tracking Expense Reports with attention to detail and accuracy. Excellent Communication skills, both written and verbal, with the ability to interact professionally at all levels. High level of discretion, integrity, and professionalism when handling sensitive and confidential information. Advanced proficiency in MS Office (Word, Excel, Power Point, Outlook) and comfort with digital collaboration tools. Strong organizational and time-management abilities, with capacity to prioritize and manage multiple tasks in a fast-paced environment. Relevant bachelor’s degree or equivalent professional experience in administration, business, or a related field. Previous experience as an Executive Assistant or in a similar role, ideally within real estate, construction, or a corporate environment. Fluency in English; proficiency in Arabic is an advantage.

Company Description The SEKEM Group, founded in 1977, is a leading producer, processor, and marketer of organic and biodynamic groceries, dried foods, textiles, and natural pharmaceuticals serving Egypt, the wider Arab region, and international markets. Organized as a holding company with several firms and a strong NGO branch, SEKEM integrates business operations with social and cultural development initiatives. Its NGOs drive scientific, educational, and social projects, including schools, vocational training centers, and medical clinics, all aimed at holistic human development. SEKEM pioneered biodynamic farming in the Arab region and continues to expand sustainable agriculture through partnerships with over 800 farms cultivating more than 6,500 acres. Headquartered in Cairo, Egypt, SEKEM employs more than 2,000 people and is a national market leader in herbal teas.<br>Role Description The Junior Administrator–ECOTECH is a full-time, on-site role based at SEKEM Group’s headquarters in Cairo, Egypt. This role supports day-to-day administrative operations within the ECOTECH function, including organizing documentation, maintaining records and databases, and assisting with data entry and basic reporting. The Junior Administrator coordinates schedules and meetings, supports internal communication between departments, and helps track project tasks and follow-ups. The role also includes preparing simple correspondence and documents, providing general office support, and contributing to process improvements that enhance efficiency and alignment with SEKEM’s sustainability and social responsibility values. The Junior Administrator–ECOTECH works closely with senior team members to ensure smooth operations and timely completion of administrative tasks.<br>Qualifications<br> Administrative and organizational skills, including document management, data entry, record keeping, and basic reporting. Strong communication and interpersonal skills to collaborate effectively with colleagues and support cross-department coordination. Proficiency with office software (e.g., word processing, spreadsheets, email, and basic database tools) and comfort learning new systems. Attention to detail, reliability, and the ability to manage multiple tasks and priorities in a structured manner. Ability to work on-site in Cairo, Egypt, with a collaborative, proactive, and problem-solving mindset. Interest in sustainability, organic agriculture, or social development and willingness to align with SEKEM’s values and mission. Relevant education such as a diploma or bachelor’s degree in business administration, office management, or a related field. Prior internship or entry-level experience in administration or office support is an advantage; familiarity with Arabic and English is beneficial.

<p>Who we are We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory &amp; transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio. Why choose us Imagine more than just the future of work; with CBRE Excellerate,you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally. Job Purpose The Catering Services Coordinator is responsible for the day-to-day monitoring and governance of the catering service provider at the client Egypt site. The role monitors compliance with the signed SLA/KPI and approved menu, conducts routine service and hygiene checks, records and escalates non-compliance, maintains action trackers, supports governance meetings and prepares daily, weekly and monthly reports. The role is limited to monitoring, reporting and follow-up. The provider remains responsible for service delivery, food safety, statutory compliance and staff supervision. What you will be doing Monitor adherence to the signed SLA/KPI and approved menu, including operating hours, preparation readiness, queue time, replenishment, item availability, staffing, reporting and service quality. Conduct working-day visual checks of cafeteria cleanliness, food display and labelling, expiry dates, temperature-log availability, cleaning records, waste management and customer-facing service. Record observations through daily and weekly monitoring checklists and retain objective supporting evidence, including photographs where permitted. Prepare a consolidated monthly report covering performance, trends, complaints, incidents, open actions and potential SLA breaches. Identify, document and report non-compliance, deviations, risks and service failures to the client and CBRE management. Maintain and update an action tracker; follow up on corrective actions, due dates and evidence of closure. Escalate overdue, repeated or critical issues, particularly food safety, hygiene and OHS concerns, without delay. Identify potential SLA/KPI breaches and provide factual evidence and recommendations. Log complaints and incidents, request the service provider response and corrective action, and follow through to closure. Coordinate operational review meetings, prepare agendas, minutes and action logs, and track agreed actions. Support planned food safety and OHS reviews and provide monitoring records when requested. Maintain accurate, objective and auditable records and comply with the client and CBRE policies, confidentiality and reporting requirements. Work professionally with the service provider without directly supervising its employees, preparing food or assuming responsibility for statutory compliance or service delivery. What you will bring 2-4 years of experience in catering, hospitality, food service, facilities management or vendor-performance monitoring. Experience conducting inspections, completing checklists and preparing operational reports. Working knowledge of SLA/KPI monitoring, corrective-action tracking and complaint/incident handling. Basic knowledge of food hygiene, food safety and occupational health and safety requirements. Strong observation, documentation and attention-to-detail skills. Clear written and verbal communication in English and Arabic. Ability to prepare factual reports, meeting minutes and action trackers. Strong stakeholder and vendor coordination skills. Ability to handle service complaints and escalate critical issues appropriately. Good working knowledge of Microsoft Word, Excel, PowerPoint and Outlook. Ability to work independently, prioritise daily checks and maintain confidentiality. Professional, objective and customer-service focused. Diploma or bachelor degree in hospitality, food service, facilities management, business administration or a related discipline. HACCP, food safety, IOSH or equivalent training/certification. Experience in a corporate workplace or high-volume employee cafeteria.</p><p><strong>Desired Candidate Profile</strong></p><p>2-4 years of experience in catering, hospitality, food service, facilities management or vendor-performance monitoring.</p><p>Experience conducting inspections, completing checklists and preparing operational reports.</p><p>Working knowledge of SLA/KPI monitoring, corrective-action tracking and complaint/incident handling.</p><p>Basic knowledge of food hygiene, food safety and occupational health and safety requirements.</p><p>Strong observation, documentation and attention-to-detail skills.</p><p>Clear written and verbal communication in English and Arabic.</p><p>Ability to prepare factual reports, meeting minutes and action trackers.</p><p>Strong stakeholder and vendor coordination skills.</p><p>Ability to handle service complaints and escalate critical issues appropriately.</p><p>Good working knowledge of Microsoft Word, Excel, PowerPoint and Outlook.</p><p>Ability to work independently, prioritise daily checks and maintain confidentiality.</p><p>Professional, objective and customer-service focused.</p><p>Diploma or bachelor degree in hospitality, food service, facilities management, business administration or a related discipline.</p><p>HACCP, food safety, IOSH or equivalent training/certification.</p><p>Experience in a corporate workplace or high-volume employee cafeteria.</p>

Company Description Upwyde Developments is a leading innovator in the Egyptian real estate market, focused on delivering a distinctive experience for investors and buyers. The company is built on 40 years of combined expertise from six major industry leaders, bringing deep market knowledge to every project. Upwyde specializes in exclusively branded commercial, administrative, and residential developments that offer a differentiated experience. The organization aims to set new standards in quality, design, and customer service, making it an attractive environment for professionals seeking growth in real estate. Team members join a company committed to continuous improvement and long-term value creation.<br>Role Description The Executive Assistant role at Upwyde Developments is a full-time, on-site position based in New Cairo. The Executive Assistant will provide comprehensive executive administrative support, including managing calendars, scheduling meetings, organizing travel, and preparing expense reports. This role will handle correspondence, draft and format documents, presentations, and reports, and ensure timely follow-up on action items. The Executive Assistant will coordinate internal and external meetings, support executive-level initiatives, maintain organized filing and record systems, and handle confidential information with discretion. The position involves daily interaction with internal teams and external stakeholders, helping to streamline communication and optimize the executive’s time.<br>Qualifications<br> Strong Executive Administrative Assistance and Executive Support skills, including calendar management, meeting coordination, and travel arrangements. Proficiency in Administrative Assistance tasks such as document preparation, data entry, filing, and office organization. Experience preparing and tracking Expense Reports with attention to detail and accuracy. Excellent Communication skills, both written and verbal, with the ability to interact professionally at all levels. High level of discretion, integrity, and professionalism when handling sensitive and confidential information. Advanced proficiency in MS Office (Word, Excel, Power Point, Outlook) and comfort with digital collaboration tools. Strong organizational and time-management abilities, with capacity to prioritize and manage multiple tasks in a fast-paced environment. Relevant bachelor’s degree or equivalent professional experience in administration, business, or a related field. Previous experience as an Executive Assistant or in a similar role, ideally within real estate, construction, or a corporate environment. Fluency in English; proficiency in Arabic is an advantage.

WE’RE HIRING | PROJECT COORDINATORADC – Architecture Design Consultant Department: Project Management About ADCArchitecture Design Consultant (ADC) is a multidisciplinary Egyptian consultancy firm operating since 2013, delivering projects across Egypt, KSA, UAE, Rwanda, and Oman. At ADC, we have built our reputation through the consistent delivery of innovative, creative, high-quality, and sustainable design solutions. Our multidisciplinary services span Urban Planning, Architecture, Interior Design, MEP Design, Landscape Design, Construction Management, and Construction Supervision, supported by advanced visualization and digital design capabilities, including BIM Modeling, 3D visualization, and photo-realistic rendering.<br>The Opportunity We are looking for a motivated and detail-oriented Project Coordinator to join our Project Management team. In this role, you will support the successful coordination and delivery of multidisciplinary projects by connecting teams, tracking progress and deliverables, maintaining accurate project information, and ensuring effective communication among internal and external stakeholders.<br>Your Key Responsibilities• Coordinate daily project activities across Architecture, Structural, MEP, BIM, and other project teams. • Follow up on project tasks, deliverables, milestones, and deadlines. • Assist in updating project schedules and monitoring overall progress. • Identify and escalate delays, risks, and coordination issues to senior project team members. • Maintain organized and accurate project documents, correspondence, records, and logs. • Prepare meeting agendas and follow up on action items. • Track project submissions, reviews, approvals, and document status. • Support the preparation of weekly and monthly project progress reports. • Facilitate communication between internal departments, consultants, clients, and external stakeholders. • Support project coordination meetings and ensure information is communicated to the relevant teams. • Support compliance with ADC’s project management processes, quality standards, and reporting requirements. • Learn and apply ADC’s project management procedures, templates, and digital tools. • Participate in training and development opportunities to strengthen project coordination and management capabilities.<br>Qualifications • Bachelor’s degree in architecture or a related field. Experience • 1–3 years of experience in project coordination, project administration, or an engineering consultancy environment. • Fresh graduates with relevant internship experience are also encouraged to apply. • Experience or exposure to multidisciplinary engineering and design projects is an advantage.<br> If you’re organized, proactive, eager to learn, and passionate about building a career in Project Management, we’d love to hear from you.<br>Apply and take your next career step with ADC. For more information and inquiries: Radwakhaled@adc-arch.com

<p><b>JOB SUMMARY</b> Coordinate and execute key QA function related to Governance, Culture sustainability and organizational QFS maturity KEY DUTIES/RESPONSIBILITIES: QFS Culture &amp; Capability Development Deliver QFS, GMP, HACCP, and food safety training programs to technicians and plant personnel, and assess training effectiveness against competency development plans and QMS requirements. Lead the deployment and promotion of the QFS Near Miss program, including reporting, investigation, root cause analysis, corrective and preventive actions (CAPA), and effectiveness verification. Conduct behavior-based Gemba walks and provide coaching to strengthen quality ownership and compliance across all operational areas. Coordinate and drive QFS awareness campaigns and initiatives to enhance quality and food safety culture throughout the plant. Good Manufacturing Practices (GMP) Maintain and continuously improve GMP standards across all plant facilities and manufacturing areas. Monitor and verify the effective implementation of GMP programs by both production teams and outsourced service providers. Conduct GMP inspections, audits, and performance assessments, and communicate results to relevant stakeholders. Ensure the effective execution of pest control programs, including contractor management, trend analysis, and availability of required tools and consumables. Follow up on GMP-related corrective actions and verify their timely and effective closure. Performance Monitoring &amp; Continuous Improvement Execute process quality assurance plans and verification activities across manufacturing, packaging, warehousing, and distribution operations in compliance with KORE, CPS, applicable regulatory requirements, and ISO standards. Lead and participate in quality and food safety risk assessments, ensuring effective mitigation actions and verification of their effectiveness. Drive continuous improvement initiatives within the Food Safety Management System (FSMS), HACCP plans, prerequisite programs (PRPs), and food safety controls. Validate and verify FSMS effectiveness through audit results, verification activities, performance reviews, and management reporting. Analyze quality and process performance data using trend analysis, statistical process control (SPC), and process capability tools (Cp/Cpk) to identify opportunities for improvement. Facilitate root cause analysis and problem-solving activities using structured methodologies and ensure sustainable corrective and preventive actions are implemented. Manage non-conforming materials, products, and processes, ensuring proper investigation, disposition, and corrective action implementation. Conduct CAPA effectiveness reviews and ensure long-term closure of identified issues. Perform routine verification of HACCP plans, allergen management programs, food safety training plans, and other FSMS elements. Monitor temperature and relative humidity compliance for inbound, in-process, and outbound materials and products. Track, analyze, and report quality KPIs and process capability indicators to support operational excellence and continuous improvement objectives. Support internal, customer, certification, and regulatory audits, ensuring effective follow-up and closure of audit findings. Projects, Validation &amp; Change Management Participate in cross-functional project teams and support the quality requirements of new projects and process changes. Lead validation and verification activities for new products, ingredients, equipment, packaging materials, technologies, and manufacturing processes. Develop, execute, and document validation protocols, trials, and reports to ensure compliance with quality and food safety requirements. Manage change control activities and ensure all changes are assessed, approved, validated, and implemented according to established procedures. Food Safety &amp; Regulatory Compliance Ensure compliance with company food safety policies, regulatory requirements, customer standards, KORE requirements, and applicable certification schemes. Support traceability exercises, mock recalls, food defense, and food fraud prevention programs. Participate in food safety incident investigations and ensure appropriate corrective and preventive actions are implemented. Promote continuous improvement of food safety performance through risk-based thinking and proactive management of food safety risks. EOHS Encourage appropriate positive attitudes towards EOHS. Apply relevant EOHS policy and procedures. Actively participate in near miss reporting, EOHS inspections, audits, and risk assessment. Ensure all hazards and incidents are reported and investigated appropriately and suitable controls are implemented. Has the authority to stop any activity that violates the company EOSH management system. Participating in the Behavioral Based Safety (BBS) program Food Safety Fully committed to comply with the food safety policy and to the continuous improvement of the food safety system/framework. Has the authority to stop any activity that violates the company QFS management system.</p><p><strong>Desired Candidate Profile</strong></p><p>Years of experience: 1 3 A degree in a technical discipline, Food science, Chemical engineering, pharmacy or Science. Awareness in quality and food industry. Background in statistical Quality Control techniques. Basic Knowledge in Quality and food safety standards Knowledge in concentrate and Beverage Base manufacturing processes is an advantage. Good Communication skills with different levels of the organization. Basic knowledge of digital tools and applications English &amp; Arabic proficiency Skills: Location(s): Egypt City/Cities: Travel Required: 00% - 25% Relocation Provided: No Job Posting End Date: October 30, 2026</p>

Company Description Raya CX is a next-generation business process outsourcing and customer experience management company serving clients across diverse industries. Since 2001, it has been a preferred partner for customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa. Raya CX operates from highly competitive and skilled labor markets, providing integrated outsourcing solutions powered by advanced technology and robust operational strategies. The company focuses on continuous improvement, innovation, and delivering high-quality customer experiences for its global client base.<br>Role Description The English (B2) Customer Service Agent is responsible for handling customer inquiries, requests, and complaints via phone, email, chat, and other communication channels. This full-time on-site role, based in Qesm El Maadi, involves providing accurate information, troubleshooting basic issues, and ensuring that each interaction meets quality and efficiency standards. The agent will document all customer interactions, follow established procedures and scripts, and escalate complex cases when necessary. Daily tasks include maintaining up-to-date knowledge of products and services, adhering to performance targets, and contributing to a positive, collaborative team environment. The role also requires consistent use of English at a B2 level to communicate clearly with international customers.<br>Qualifications<br> Candidates should possess strong skills in Customer Service and Customer Support, with the ability to handle inquiries professionally and efficiently. Candidates should demonstrate experience in Customer Satisfaction and Customer Experience, focusing on resolving issues and building positive relationships. Candidates should be capable Customer Service Representatives, able to represent the brand and maintain service standards in all interactions. English language proficiency at B2 level (spoken and written), with clear, courteous, and effective communication skills. Strong problem-solving abilities, attention to detail, and the capacity to follow workflows and guidelines accurately. Comfort with using computer systems, CRM tools, and multiple communication platforms in a fast-paced environment. Ability to work on-site in Qesm El Maadi on a full-time schedule, including potential shift work, weekends, and holidays as required. Previous experience in a contact center or customer-facing role is preferred; high school diploma or equivalent required, higher education is an advantage.