Database Developer Jobs

We are currently hiring for an exceptional contracts' professional for the role of Lead, Contracts, who will focus on end-to-end contracting, tendering and procurement processes for our mega development project in Egypt. We are looking for the following requirements in a preferred candidate:7+ years of experience in tendering and awarding contracts in real estate/ infrastructure / construction industry. In Depth knowledge of infrastructure contracting laws and other applicable contractual laws - FIDIC compliant. Bachelor of engineering with certification in contracts preferred.<br>Job Responsibilities:<br>Technical Tendering & RFP Execution:Inter-departmental Liaison: Communicate with relevant departments to define the materials or services required for project delivery and ensure the scope of work is fully captured. RFP Management: Own the end-to-end RFP process, including bid scoping, conditioning, technical and commercial evaluation, and shortlisting for award. Documentation Standard: Implement standardized tendering methods using QD templates and tools to facilitate rapid and consistent tender preparation. Inquiry Resolution: Draft technical responses to tender queries related specifically to the contractual, commercial, and financial aspects of the agreement.<br>Contract Development & Vendor Oversight:Agreement Drafting: Prepare contract documentation that ensures clarity of scope, deliverables, and timing, utilizing the most compatible legal and commercial terms. Vendor Database Management: Oversee the maintenance of an accurate vendor database (Tier 1, 2, and 3), ensuring it reflects the latest pricing, delivery times, and performance scorecards. Negotiation Support: Assist in negotiations with contractors to ensure high-quality service is secured at the most effective price.<br>Post-Award Processes & Variations Variation Evaluation: Carry out the technical evaluation of all variations, change orders, or concession requests; prepare the formal submissions for the Tenders Committee. Contract Monitoring: Oversee the work of awarded contractors and consultants by liaising with project departments to ensure strict compliance with the contract terms. Financial Reporting: Prepare financial statements during the contract period detailing the financial position and spend-to-date for assigned departments. Escalation: Identify instances where contracts are not being adhered to and take necessary actions or escalate to management as required.<br>Dispute Coordination & Control Conflict Review: Review disputes with contractors and recommend the best way forward to resolve issues to the satisfaction of both parties. Cross-functional Alignment: Liaise with Legal and Finance departments to ensure dispute management and control mechanisms are aligned with corporate policy. Data Integrity: Ensure the continuous update of contractor prices, receipts, and records of purchased goods within the system.

<strong>Company Description</strong> Al Ashraaf Developments is a long-established real estate developer in Egypt, operating since 1980 and spanning three generations of leadership. The company has delivered over 230 projects across key cities including Badr City, Nasr City, 6th of October City, Old Cairo, New Cairo, Obour City, and New Obour City. Its portfolio covers residential communities, commercial hubs, and strategic energy and industrial assets, such as four energy stations and a factory in 10th of Ramadan City. Al Ashraaf is focused on shaping the future of Egypt’s real estate sector through innovative, high-quality developments and sustainable growth. Team members join a company known for its strong legacy, diverse projects, and commitment to excellence.<br><strong>Role Description</strong> The Master Planning and Landscape Engineer is a full-time, on-site role based in Qesm El Obour. The role involves developing comprehensive master plans for residential and commercial projects, including site layout, land-use allocation, circulation networks, and integration with surrounding urban fabric. The engineer will design landscape concepts and detailed drawings, ensuring functional, sustainable, and aesthetically pleasing outdoor spaces aligned with project objectives and local regulations. Day-to-day responsibilities include coordinating with architecture, structural, and MEP teams; preparing technical documents, reports, and presentations; and reviewing designs to optimize land utilization, infrastructure, and environmental performance. The role also includes monitoring project progress related to planning and landscape works, supporting tender documents, and contributing to design revisions based on stakeholder input, site conditions, and budget considerations.<br><strong>Qualifications<br></strong> <br><ul><li>Candidates should possess skills in Planning and Production Planning to develop efficient master plans, allocate land uses, and coordinate project phases and resource utilization.</li><li>Candidates should possess strong Analytical Skills to interpret data, evaluate site constraints, assess environmental and regulatory requirements, and propose effective design solutions.</li><li>Candidates should possess Communication skills to collaborate with multidisciplinary teams, prepare clear documentation, and present plans and landscape concepts to internal stakeholders and external partners.</li><li>Candidates should possess Project Control skills to track planning and landscape deliverables, monitor schedules and quality, and support alignment with overall project budgets and timelines.</li><li>Bachelor’s degree in Architecture, Urban Planning, Landscape Architecture, Civil Engineering, or a closely related field.</li><li>Relevant experience in master planning and landscape design for residential and mixed-use developments, preferably within the real estate industry.</li><li>Proficiency in design and planning software (e.g., AutoCAD, GIS tools, 3D modeling, and landscape design applications) and familiarity with local building codes and zoning regulations.</li><li>Ability to work on-site, manage multiple projects concurrently, and adapt to evolving project requirements while maintaining attention to detail and quality</li></ul>

<strong>Company Description</strong> Al Ashraaf Developments is a long-established real estate developer in Egypt, operating since 1980 and spanning three generations. The company has delivered more than 230 residential and commercial projects across key cities, including Badr City, Nasr City, 6th of October City, Old Cairo, New Cairo, Obour City, and New Obour City. In addition to real estate, Al Ashraaf contributes to the energy and industrial sectors through four energy stations and a factory in 10th of Ramadan City. The organization is committed to innovative, high-quality developments that support Egypt’s urban growth and shape the country’s real estate future. Team members join a company that values long-term impact, reliability, and forward-looking design.<br><strong>Role Description</strong> The Urban Designer &amp; Landscape Architect Engineer is a full-time, on-site role based in Qesm El Obour. The role involves developing urban design concepts and landscape plans for residential and commercial projects, from initial feasibility studies to detailed design. Daily tasks include preparing master plans, site layouts, and landscape schemes; coordinating with architects, engineers, and project managers; and ensuring compliance with local regulations, environmental considerations, and safety standards. The role also includes producing design drawings, presentations, and reports; reviewing site conditions; participating in design reviews; and collaborating with construction teams to ensure that design intent is accurately implemented. The Urban Designer &amp; Landscape Architect Engineer is expected to contribute creative solutions that enhance community livability, sustainability, and aesthetic quality across Al Ashraaf’s developments.<br><strong>Qualifications<br></strong> <br><ul><li>Strong foundation in Urban Planning and Comprehensive Planning, with the ability to create functional, sustainable, and context-sensitive master plans.</li><li>Solid understanding of Architecture and Urban design principles, including building-site relationships, circulation, and integrated mixed-use environments.</li><li>Proficiency in Landscape Architecture, with skills in designing open spaces, streetscapes, greenery, and outdoor amenities that complement urban form.</li><li>Bachelor’s degree or higher in Urban Planning, Architecture, Landscape Architecture, or Civil/Environmental Engineering with a focus on urban and landscape design.</li><li>Ability to use design and visualization software (e.g., AutoCAD, Revit or similar BIM tools, GIS, SketchUp, Adobe Creative Suite) to develop and communicate design concepts.</li><li>Experience working on large-scale urban or mixed-use development projects, preferably within the real estate or construction sectors.</li><li>Strong analytical, problem-solving, and spatial design skills, with attention to detail and site-specific constraints.</li><li>Effective communication and collaboration abilities, including coordinating with multidisciplinary teams and presenting design proposals to stakeholders.</li><li>Knowledge of Egyptian planning regulations, building codes, and environmental standards</li></ul>

<strong>Company Description</strong> Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports government and commercial clients in 10 languages, delivering inbound, outbound, back office, helpdesk, social media analysis, and infrastructure management services, among others. Xceed has operational sites in Egypt, Morocco, Mauritius, the UAE, and a new site in Saudi Arabia, offering diverse career opportunities across regions. The organization is widely recognized with numerous international awards for outsourcing excellence, customer experience, sustainability, impact sourcing, diversity, equity, and inclusion. Xceed also maintains multiple global certifications in quality, business continuity, information security, occupational health and safety, and environmental management, reflecting a strong commitment to high-performance standards and a respectful work environment.<br><strong>Role Description</strong> The Senior Supervisor Application Developer (.NET &amp; AI LLM) is a full-time, on-site leadership role based in Cairo. This role oversees a development team, providing technical guidance and mentoring, while ensuring the delivery of high-quality applications using .NET technologies and AI/LLM-based solutions. Day-to-day responsibilities include designing and implementing scalable software architectures, reviewing code, managing development workflows, and coordinating with product, operations, and infrastructure teams to align applications with business needs. The Senior Supervisor will lead the integration of AI language models into existing and new systems, drive best practices in software engineering, and ensure secure, maintainable, and performant solutions. The role also involves planning and prioritizing tasks, supporting continuous improvement initiatives, and contributing to technical roadmaps and innovation within Xceed’s digital capabilities.<br><strong>Qualifications<br></strong> <br><ul><li>Candidates should possess strong .NET development skills, including experience with C#, ASP.NET (MVC/Core), and related frameworks.</li><li>Candidates should possess experience with AI and LLM technologies, such as integrating large language models via APIs, prompt engineering, and implementing AI-driven features.</li><li>Candidates should possess solid software engineering skills in areas such as object-oriented design, design patterns, clean architecture, and secure coding practices.</li><li>Candidates should possess leadership and people management skills, including team supervision, mentoring, performance feedback, and workload prioritization.</li><li>Candidates should possess experience with databases and cloud or on-premises environments, including SQL Server or similar, and familiarity with DevOps practices and tools.</li><li>Candidates should possess strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and manage complex projects.</li><li>Candidates should possess effective communication and collaboration skills for working with cross-functional teams and stakeholders in a multicultural environment.</li><li>Candidates should ideally have 4+ years in a technical leadership or supervisory role in application development,</li></ul>

<strong>Company Description</strong> RED | Real Estate Domain delivers a modern, data-backed approach to real estate through an end-to-end method serving buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayd, October, North Coast, Ain Sokhna, and the Red Sea. The company focuses on a customer-centered journey that combines expert industry advice with statistics, technology, and carefully selected value-added services. Using first-hand market information and technology applications, RED enables more informed, faster, and easier real estate decisions. RED works in collaboration with a wide network of reputable developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, Imkan, among others. These partnerships cover a broad range of residential and commercial projects, offering diverse options for clients and strong opportunities for sales professionals.<br><strong>Role Description</strong> The Sales Advisor is a full-time, on-site role based in Cairo, Egypt. This role focuses on guiding potential buyers, sellers, and investors through the full real estate journey, from initial inquiry to closing, using RED’s data-backed tools and market insights. Day-to-day responsibilities include meeting and communicating with clients, understanding their needs, presenting suitable residential and commercial projects, conducting property tours, and following up to secure successful transactions. The Sales Advisor will maintain up-to-date knowledge of RED’s developer offerings and market trends, prepare and present offers, negotiate terms in line with company guidelines, and ensure high standards of customer service. The role also involves accurately updating CRM systems, participating in sales meetings and training, coordinating with internal teams, and representing RED’s values and brand in all client interactions.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong Interpersonal Skills and Communication abilities to build trust, understand client needs, and present complex information clearly.</li><li>Candidates should possess solid Customer Service skills to manage inquiries, address concerns, and ensure a positive client experience throughout the sales cycle.</li><li>Candidates should possess proven Sales capabilities, including prospecting, pipeline management, negotiation, and closing skills within a target-driven environment.</li><li>Candidates should possess Training-related skills, such as the ability to learn quickly, apply new sales techniques, and share best practices with colleagues.</li><li>Previous experience in real estate sales or a related field is highly beneficial, especially within the Cairo and surrounding markets.</li><li>Familiarity with CRM tools and basic digital productivity applications is preferred.</li><li>Strong analytical thinking and the ability to use data and market insights to support recommendations and decisions.</li><li>Fluency in Arabic and proficiency in English, both spoken</li></ul>

<p><strong>BUSINESS INTRODUCTION</strong></p><p>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.</p><p><br></p><p><strong>JOB TITLE</strong></p><p>Associate Manager-Talent Management | MAF Global Solutions | Global Solutions Egypt</p><p><br></p><p><strong>ROLE SUMMARY</strong></p><p>Lead the implementation, governance, and continuous improvement of Talent Management programs and special initiatives including performance management, talent identification, 360 feedback, development, top talent, and Emiratization, while providing operational expertise, stakeholder management, analytics-driven insights, and alignment with business needs and TM COE standards.</p><p><br></p><p><strong>ROLE PROFILE</strong></p><ul><li>Work closely with Tower Lead and recommend improvement initiatives based on research and insights derived from surveys, dashboards, testing, back-end operations, and user feedback.</li><li>Develop, update, and maintain TM policies, frameworks, training materials, and governance documentation.</li><li>Lead the communication plan for TM COE (drafting communication, innovative communication and increasing reach) across MAF and eligible population.</li><li>Conduct data analysis across TM pillars to generate insights and support strategic decision-making, process enhancements, and new initiatives.</li><li>Manage end-to-end implementation of TM initiatives, including stakeholder coordination, system testing, documentation updates, and change deployment.</li><li>Oversee dashboard management and collaborate with HCBPs, HCDx, and People Analytics teams to ensure data accuracy, integrity, and reporting effectiveness.</li><li>Support change management efforts by ensuring frameworks, communications, and materials are in place for TM program and process changes.</li><li>Manage annual employee and stakeholder surveys, analyze results, and recommend actionable improvements based on insights and feedback.</li></ul><p><br></p><p><strong>REQUIREMENTS</strong></p><ul><li>Minimum 5–8 years’ experience in Human Capital, Talent Management, or L&amp;D.</li><li>Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or related field; Master's degree preferred.</li><li>Strong stakeholder management and communication skills.</li><li>Proven ability to manage multiple priorities and deliver results.</li><li>Detail-oriented, proactive, and accountable with an ownership mindset.</li><li>Strong analytical, project management, and problem-solving skills.</li></ul><p><br></p><p><strong>WHAT WE OFFER</strong></p><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><p><br></p>

<strong>About The Job<br><br></strong><strong>About blnk:<br><br></strong>blnk is a fintech company with a mission of enabling inclusion through point-of-sale financing. Less than 4% of Egyptians have access to credit cards and can only afford to purchase products/services with cash that they have saved or are forced to borrow from hard money lenders at high interest rates. We’re changing this by enabling all consumers to instantly receive credit within minutes at their favorite merchants.<br><br><strong>Role Objective<br><br></strong>The Junior Mobile Developer supports the development of cross-platform mobile applications using Flutter and JavaScript, contributing to clean, responsive, and user-friendly designs. As a junior team member, you’ll gain hands-on experience working with experienced developers, learning best practices, and improving your technical skills. Good knowledge of Linux OS will assist in setting up development environments and handling basic troubleshooting.<br><br><strong>Key Accountabilities<br><br></strong><strong>Mobile Application Development:<br><br></strong><ul><li> Assist in developing and maintaining mobile applications using Flutter and Dart.</li><li> Use JavaScript to support feature development, integrations, and minor customizations.</li><li> Build simple custom widgets and ensure the app layout is responsive across devices.<br><br></li></ul><strong>Linux OS Support<br><br></strong><ul><li> Use Linux OS for basic tasks like file management, running scripts, and environment setup.</li><li> Assist in debugging and troubleshooting development issues in Linux environments.<br><br></li></ul><strong>Collaboration &amp; Learning<br><br></strong><ul><li> Work closely with senior developers to complete assigned tasks and understand project workflows.</li><li> Collaborate with designers to implement user-friendly interfaces and follow UX/UI guidelines.</li><li> Participate in team meetings and contribute ideas to improve application features and performance.<br><br></li></ul><strong>Code Quality &amp; Testing<br><br></strong><ul><li> Write clean, maintainable code with guidance from senior team members.</li><li> Perform basic testing and debugging to ensure functionality and resolve issues.</li><li> Learn and apply testing tools and frameworks for mobile applications.<br><br></li></ul><strong>Documentation &amp; Version Control<br><br></strong><ul><li> Document your code and processes for clarity and future reference.</li><li> Use version control systems like Git to manage your work and collaborate effectively.<br><br></li></ul><strong>Qualifications And Experience<br><br></strong><ul><li>Education: Bachelors/master’s in computer science or computer engineering.</li><li>Certifications in Flutter, JavaScript frameworks, or Linux OS are a plus.<br><br></li></ul><strong>Technical Skills<br><br></strong><ul><li> Experience in mobile development, with exposure to Flutter and Dart preferred.</li><li> Proficiency in JavaScript and familiarity with web or hybrid app development.</li><li> Good knowledge of Linux OS, including basic commands and environment setup.</li><li> Understanding of RESTful APIs and basic API integration workflows.</li><li> Familiarity with version control systems like Git.</li><li> Willingness to learn state management tools (e.g., Provider) and design patterns.<br><br></li></ul><strong>Soft Skills<br><br></strong><ul><li> Eagerness to learn and adapt to new technologies and processes.</li><li> Good communication and teamwork skills.</li><li> Attention to detail and a willingness to ask questions when needed.</li><li> Problem-solving mindset and ability to take constructive feedback.</li></ul>

<p>Design and ship features end to end across our Node.js services and React front ends, from data model to deployed and monitored. Write specifications precise enough to be executed, covering clear contracts, acceptance criteria, edge cases, and failure modes. Treat those specs as the durable artifact, not a throwaway ticket description. Build and tune the loops: agent harnesses, tool definitions, context strategies, automated verification gates, and evals that tell you whether a change is actually correct before a human ever reads it. Review generated and human-written code with the same rigour, and know where the difference matters. Own production. Instrument what you ship, respond when it misbehaves, and fix the cause rather than the symptom. Raise the floor for the team through patterns, internal tooling, and documented practice that make the next person faster. Work directly with product and with the brokers who use what we build. Context is not filtered through three layers here.</p><p>How We Work Small teams, direct ownership, short path from idea to production. Specs and design docs over ad-hoc tickets. Automated verification before human review. We'd rather catch it in the loop. Tooling budget and time set aside to improve how we build, not just what we build.</p><p>What We Offer Competitive salary Medical insurance, social insurance, and other benefits Hybrid attendance policy Access to the AI tooling you need to do this job properly A team that treats "how we build" as a real engineering problem</p><p><strong>Desired Candidate Profile</strong></p><p>Required 5+ years building and maintaining production software, with real ownership of what you shipped. Deep Node.js and modern JavaScript/TypeScript. You understand the runtime, not just the framework. Strong React, including state management, performance, and component design that survives contact with a growing codebase. Solid grounding in the boring essentials: relational data modelling, HTTP and API design, testing, CI/CD, Git. Working fluency in AI-assisted development as a discipline: spec-driven workflows, agentic development lifecycle practices, and the judgment to know whether the loop is producing good work and when it's confidently wrong. Clear written communication. In a spec-driven team this is a core engineering skill, not a soft one. Comfortable collaborating with a distributed team across Canadian and Egyptian time zones.</p><p>Nice to Have (any one of these is a plus, none are dealbreakers) Cloud and container experience (AWS or GCP, Kubernetes, Terraform). Observability tooling: structured logging, metrics, tracing. Mobile or cross-platform experience (React Native, Swift, Kotlin). Experience building internal developer tooling or frameworks. Insurance, fintech, or another regulated domain.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>BUSINESS INTRODUCTION</strong><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><strong>JOB TITLE</strong><br>Last Mile Associate Manager | MAF Retail | Head Office Egypt<br><strong>ROLE SUMMARY</strong><br>Last Mile Associate Manager is responsible of managing the day-to-day execution of company’s E-Commerce Operations which includes Picking, Marshalling and Dispatching activities. He / She should drive the team to increase the efficiency and work towards the organizational goals. Also, the role holder should liaise with the store and make sure that the customers are fully satisfied with the online services in terms of on time delivery, freshness, quality and fulfillment of their order.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Implement an effective operating model for the E-Commerce Fulfilment using internal and/or 3P service providers.</li><li>Develop detailed processes, quality control measures, and KPI’s for a seamless and effective Fulfilment operations.</li><li>Manage the day to day E-Commerce fulfilment operations.</li><li>Ensure of proper arrangement of dark store and stock adequacy.</li><li>Adequate actions taken to maintain the cold chain of goods inside the operation and proper segregation of goods in delivery crate.</li><li>Manage the ecommerce operations in compliance with policies.</li><li>Accuracy of the delivery quantities with implementation of QC audit as per defined control by loss prevention.</li><li>Liaise with the IT team for related IT issues which affect the day-to-day working of the site and liaising with IT team to ensure issues are resolved immediately.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor's degree in Supply Chain or Business</li><li>4 years of experience in fullfilment operations/ last mile</li><li>Experience working in E-Commerce companies is a must</li><li>High attention to detail</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>

<div> <div> <div><br></div></div><div><div> </div> </div> <div> <div> Job Summary <br></div> <div> <p>The <strong>Technical Delivery Zendesk Development &amp; Integrations</strong> role is a programmer-focused position responsible for designing, building, and maintaining <strong>Zendesk applications, API integrations, and advanced platform configurations</strong>. This role develops scalable technical solutions that connect Zendesk with <strong>internal systems, third-party platforms, and client environments</strong> while ensuring secure, reliable, and high-performing implementations.</p> <p>The position works closely with <strong>Digital Services Delivery, IT, Product, and client stakeholders</strong> to translate business and operational requirements into technical solutions using <strong>Zendesk APIs, SDKs, middleware/iPaaS platforms, webhooks, and automation frameworks</strong>. The role also supports ongoing optimization, troubleshooting, and enhancement of Zendesk environments and connected systems.</p> <p>As a trusted technical partner, you will work closely with clients and internal teams to transform <strong>business and technical requirements</strong> into scalable Zendesk solutions, supporting <strong>integration design, development, deployment, and ongoing operational stability</strong>.</p> </div> </div> <div> <div> Duties and Responsibilities <br></div> <div> <p> <strong>Your key responsibilities will include: </strong> </p> <ul> <li>Own the technical development and configuration of Zendesk integrations and advanced platform solutions, focusing on custom apps, APIs, middleware/iPaaS data flows, webhooks, and authentication.</li> <li>Design, develop, and maintain custom Zendesk applications, integrations, and automation solutions using Zendesk APIs, SDKs, and related technologies.</li> <li>Build and support integrations between Zendesk and internal/external platforms including CRM, WFM, telephony, reporting, AI, and back-office systems.</li> <li>Configure and optimize Zendesk environments including routing logic, triggers, automations, custom objects, workflows, permissions, and integration dependencies.</li> <li>Translate functional requirements into technical designs including integration specifications, API mappings, authentication models, error handling, and scalable solution architectures.</li> <li>Develop and maintain middleware/iPaaS integrations, data transformation logic, and secure API communication flows.</li> <li>Participate in technical workshops and client discussions focused on integrations, development strategy, architecture alignment, and platform capabilities.</li> <li>Troubleshoot and resolve complex technical and integration issues, performing root-cause analysis and implementing long-term corrective solutions.</li> <li>Support deployment activities, production readiness, monitoring approaches, operational handovers, and technical documentation for developed solutions.</li> <li>Collaborate closely with Professional Services Delivery, Solutions, Account Management, and IT teams to ensure successful project execution and platform stability.</li> <li>Continuously identify opportunities to improve automation, scalability, performance, and developer best practices within Zendesk ecosystems.</li> </ul> <p> <strong>Why You ll Love This Role:</strong> </p> <p> Be at the forefront of CX transformation, working with leading CXM technical delivery<br> Work with global clients across the U.S. and EMEA, delivering cutting-edge solutions in a fast-paced, dynamic environment<br> Collaborate with a talented team of experts in AI, automation, performance, and agent tools to deliver exceptional results<br> Drive business success by managing multiple projects and clients simultaneously, with opportunities to showcase your leadership and problem-solving skills<br> Grow professionally by working on complex, high-visibility projects while honing your technical, project management, and client relationship skills</p> </div> </div> <div> <div> Experience</div></div><div><div> </div> </div> </div>

<p>As a Core IRIS / T24 Developer at ITGoals, you will design, develop, enhance, integrate, and support Temenos T24 / Transact solutions across core-banking modules, IRIS and OFS interfaces, release upgrades, and controlled production change. You will collaborate with business analysts, other IT teams, and delivery leads to translate banking requirements into robust technical solutions, while maintaining production stability and security.</p><p><strong>Requirements</strong></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, develop, and maintain customizations and interfaces in Temenos T24 (Transact).</p></li><li><p>Work across core-banking modules such as AA, FT, AC, LD, MM, LC, LG, and customer-management capabilities.</p></li><li><p>Develop, optimize, and troubleshoot T24 routines including Enquiries, Versions, OFS, TM, and browser customizations.</p></li><li><p>Develop and support web services using IRIS, OFS integration, SOAP APIs, and interfaces with third-party systems.</p></li><li><p>Lead or participate in T24 upgrade, patching, enhancement, and release activities, assessing technical impact and supporting controlled rollout.</p></li><li><p>Collaborate with business analysts and other IT teams to translate functional banking requirements into robust technical solutions.</p></li><li><p>Apply code-review, performance-tuning, and development-quality practices to improve stability and maintainability.</p></li><li><p>Provide support across SIT, UAT, and production environments, including issue analysis, defect resolution, and deployment verification.</p></li><li><p>Troubleshoot complex T24 application, integration, data, and environment issues and coordinate resolution across dependent teams.</p></li><li><p>Contribute to DevOps and CI/CD practices in a T24 context where applicable, including repeatable deployment and environment discipline.</p></li><li><p>Maintain technical documentation covering routines, interfaces, dependencies, release changes, and support considerations.</p></li></ul><p><strong>Required Experience</strong></p><ul><li><p>Minimum 5+ years of hands-on Temenos T24 development experience.</p></li><li><p>Strong practical experience with jBASE, InfoBasic, and the T24 Toolkit.</p></li><li><p>Deep understanding of T24 architecture and core modules including AA, AC, FT, LD, MM, and related banking capabilities.</p></li><li><p>Experience with TAFJ environments and T24 release upgrades.</p></li><li><p>Experience developing IRIS web services, OFS integrations, SOAP APIs, and third-party interfaces.</p></li><li><p>Practical experience supporting SIT, UAT, production rollout, troubleshooting, and performance tuning.</p></li></ul><p><strong>Required Skills</strong></p><ul><li><p>Temenos T24 / Transact</p></li><li><p>jBASE and InfoBasic</p></li><li><p>T24 Toolkit</p></li><li><p>AA, AC, FT, LD, MM and related core modules</p></li><li><p>TAFJ</p></li><li><p>IRIS web services</p></li><li><p>OFS integration and SOAP APIs</p></li><li><p>T24 browser / UI customization</p></li><li><p>T24 debugging and performance tuning</p></li><li><p>DevOps / CI/CD concepts in a T24 environment</p></li></ul><p><strong>Banking / Fintech &amp; Nice to Have</strong></p><ul><li><p>Strong banking-domain knowledge is highly valuable for this role and practical understanding of banking business processes and compliance expectations is expected.</p></li><li><p>Experience with LC, LG, customer management, and broader core-banking integration scenarios.</p></li><li><p>Experience leading technical workstreams for upgrades, patches, or complex enhancements.</p></li><li><p>Exposure to modern API management and digital-channel integration around core banking.</p></li></ul><p></p>

<p>We are looking for a Senior Salesforce Manager to join the team on a 3-month remote contract . The role will be responsible for overseeing Salesforce initiatives, managing technical and functional teams, driving platform optimization, and ensuring Salesforce solutions are aligned with business objectives. The ideal candidate will have strong experience managing Salesforce environments and teams, with a solid understanding of Salesforce architecture, delivery, integrations, governance, and stakeholder management. The candidate should be comfortable operating at both a strategic and hands-on level.</p><p>Key Responsibilities</p><ul><li>Lead and oversee Salesforce projects, enhancements, and transformation initiatives from planning through delivery.</li><li>Manage and coordinate Salesforce developers, administrators, consultants, architects, and external partners.</li><li>Define and maintain the Salesforce roadmap in alignment with business priorities.</li><li>Work closely with business stakeholders to understand requirements and translate them into scalable Salesforce solutions.</li><li>Oversee Salesforce architecture, configuration, customization, integrations, and platform performance.</li><li>Establish and maintain Salesforce governance, development standards, security practices, and best practices.</li><li>Review technical solutions and ensure alignment with Salesforce platform capabilities and enterprise architecture.</li><li>Manage delivery timelines, priorities, dependencies, risks, and resources.</li><li>Ensure successful implementation of Salesforce releases and enhancements.</li><li>Work closely with Product Owners, Business Analysts, Developers, QA, and other technology teams.</li><li>Support UAT, release management, and production deployment activities.</li><li>Monitor platform performance, adoption, data quality, and overall Salesforce health.</li><li>Identify opportunities for automation, optimization, and process improvement.</li><li>Manage relationships with Salesforce implementation partners and third-party vendors where applicable.</li><li>Provide regular updates to senior stakeholders on project progress, risks, and key decisions.</li><li>Ensure Salesforce solutions are scalable, secure, maintainable, and aligned with business needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>7+ years of experience working with Salesforce.</li><li>3+ years in a senior/lead/managerial Salesforce position.</li><li>Strong experience managing Salesforce teams and/or Salesforce delivery functions.</li><li>Proven experience leading Salesforce implementations, transformation projects, or major platform enhancements.</li><li>Strong knowledge of Salesforce Sales Cloud and/or Service Cloud .</li><li>Strong understanding of Salesforce architecture, configuration, customization, integrations, and data models.</li><li>Experience with Salesforce development concepts including Apex, Lightning, APIs, and integration technologies .</li><li>Strong understanding of Salesforce security, roles, profiles, permission sets, sharing rules, and governance.</li><li>Experience managing Agile delivery teams and working with Product Owners and Business Analysts.</li><li>Strong stakeholder and vendor management experience.</li><li>Excellent problem-solving, communication, and leadership skills.</li><li>Ability to work independently in a remote environment.</li><li>Strong English communication skills.</li></ul><p>Preferred Qualifications</p><ul><li>Salesforce Certified Application Architect, System Architect, Technical Architect, or equivalent .</li><li>Salesforce Administrator / Platform Developer / Sales Cloud / Service Cloud certifications.</li><li>Experience with Salesforce integrations, MuleSoft, APIs, and middleware platforms .</li><li>Experience with CI/CD and Salesforce DevOps tools.</li><li>Experience managing large-scale Salesforce transformation programs.</li><li>Experience working with offshore/remote Salesforce teams.</li></ul>

Responsibilities:· creating and implementing a business development plan.· hiring and supporting staff and conducting reviews of their performance.· performing spa treatments, massages, facials and wellness therapies.· managing inventory, including beauty, bath and treatment products.· negotiating with vendors and ordering supplies and equipment.· creating and updating the spa menu.· developing marketing strategies, running campaigns and producing promotional material.· training staff members on new skills and industry standards.· assigning tasks and coordinating staff and facility schedules.· ensuring the spa meets hygiene standards and complies with all health and safety regulations.· creating budgets, drafting financial statements and handling payroll and supplier payments.<br><br>· communicating with clients and responding to queries to increase loyalty and satisfaction· maintaining a client database Qualifications:· Passionate about the Spa and Fitness world.· Bachelor’s degree prefer.· Willing to deliver the best service and experience to our guests.· Demonstrated strong leadership, team, and communication skills are essential.· Strong working knowledge of MS Office.· Strong working knowledge of Spa, Membership, and recreational software.

<p>Analyzing and interpreting customer requirements to provide accurate quotations to ensure profitable growth Providing added value engineering design solutions to end customers, contractors and consultants Developing functional design specifications in line with customer needs</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree of Engineering or related disciplines</li><li>From 5-7 years relevant experience</li><li>Awareness of major brand PLC / HMI / BMS and SCADA.</li><li>Good understanding of Industrial, Utilities, Data Center, Transportation, and WWW segment trend, special processes, and requirements</li><li>Advanced PLC/HMI/SCADA software experience</li><li>Basic concept of power distribution and controls</li><li>Good understanding of industrial automation and controls technologies</li><li>Strong knowledge and experience of database, virtualize computer system, IT networks and protocols</li><li>Good communication and presentation skills</li><li>Teamwork, collaboration, and organizational skills</li><li>Passion for learning and continuous improvements</li></ul>

<p><h4>Purpose of the job</h4> <p>You will be part of a team of several quality of service and radio optimization engineers, where you will be responsible for carrying out RAN engineering studies (quality monitoring and optimization) for subsidiaries involved in the REC, and ensuring the consistency of the configuration and activation of 2G, 3G, 4G, 5G (and soon 6G) radio features over time. You will also provide support to subsidiaries involved in the REC to ensure the technological evolution of existing radio sites through the management of technology trials and the implementation of group recommendations to meet our customers' expectations in terms of improving radio quality of service. In terms of ongoing activity for our customers, you will participate in the analysis of drive tests and the operation of automatic optimization tools (C-SON) to continuously improve radio performance.</p> <h4>Duties and responsibilities</h4> <p>As a quality of service and radio optimization engineer, the main activities will include:</p> <ul> <li>Analyzing the network's key performance indicators and proposing solutions to resolve the problems detected.</li> <li>Implementing the engineering rules and recommendations in terms of configuration and group features in the subsidiaries on an annual basis (audit and then support for trials and implementation).</li> <li>Supporting the subsidiaries in local trials on the technological developments of the radio network.</li> <li>Analyzing drive tests and call traces periodically as part of QoS campaigns, or on request as part of cluster acceptance (new sites, trials, swaps, etc.).</li> <li>Regularly auditing the radio configuration (including MSP operational audits) and implementing radio optimization automation functions (operating C-SON tools in accordance with group recommendations).</li> <li>Level 1 support for the subsidiaries for radio optimization, to assist the local teams with local optimization.</li> </ul> <h4>Job specification</h4> <p>Engineers with 1 to 10+ years of experience.</p> <p>French speakers.</p> <p>With a background in mobile telecommunications engineering, you have at least 2 years of experience and you have the following skills:</p> <h4>Business skills</h4> <ul> <li>Ability to listen and understand customer needs.</li> <li>Ability to convince, manage and rally people.</li> <li>Ability to work in functional relationships with experts from other organizations and countries.</li> </ul> <h4>Technical skills</h4> <ul> <li>Very good knowledge of the architecture and interfaces of mobile networks.</li> <li>Very good knowledge of the main radio procedures (selection, reselection, handover, paging, CSFB, VoLTE, etc.).</li> <li>Very good knowledge of the 3GPP standards and of the L3 protocol messages.</li> <li>Very good knowledge of the radio engineering of 2G/3G/4G/5G access networks and of the operational issues and the operation of these networks.</li> <li>Confirmed skills in the various radio engineering trades: optimization, troubleshooting, tools. Knowledge of radio dimensioning and design will be an asset.</li> <li>Knowledge of the RAN solutions deployed in the group (Nokia, Huawei, Ericsson).</li> <li>Very good knowledge of the radio tools for drive test analysis (Nemo, Tems, Actix).</li> <li>Very good knowledge of the radio tools for KPIs analysis and collection (Netact, PRS, U2020, ENM, BI, etc.).</li> <li>Knowledge in the field of network automation would also be an asset (use of C-SON tools).</li> <li>Basic programming skills, such as experience with Visual Basic, to develop basic database queries that convert raw statistics into useful information would be an asset.</li> </ul> <p>The application of these skills is directly related to the tasks of the position described above and this on 2G, 3G, 4G and 5G networks.</p> <h4>Transversal skills</h4> <ul> <li>Demonstrate scientific interest, open-mindedness, innovation and autonomy in the types of activities proposed.</li> <li>Show that you are a good listener, dynamic, rigorous and able to synthesize information.</li> <li>Demonstrate your ability to be autonomous and adaptable.</li> <li>Fluent in English and French (international team and direct and daily contact with the OMEA countries of the group). Occasional travel in the OMEA zone is to be expected.</li> <li>Have a strong ability to create and maintain an international network.</li> <li>Have a strong ability to represent and communicate.</li> <li>Knowledge of the telecoms and IT industry, as well as the ecosystem of an operator.</li> <li>Demonstrate an ability to work across departments and with colleagues from a variety of backgrounds.</li> </ul> <p>At Orange, only your skills matter.</p> <p>Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.</p> <p>Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.</p></p><p></p>

<p><h4>Overview of the role:</h4> <p>Support the commercial property management function by overseeing the operational, financial, and community performance of the commercial office portfolio. The role is responsible for managing tenant relationships, service charge administration, asset enhancement initiatives, and day-to-day property operations while ensuring compliance with lease obligations, landlord requirements, and statutory regulations. The position plays a key role in maximizing occupancy, enhancing tenant satisfaction and retention, improving operational efficiency, and collaborating with leasing, facilities management, finance, and development teams to optimize long-term asset performance and value.</p> <h4>What you will do:</h4> <li>Manage the operational and commercial performance of the office portfolio to maximize occupancy, tenant retention, and long-term asset value.</li> <li>Build and maintain strong relationships with tenants, owners, consultants, contractors, and internal stakeholders to deliver a high-quality tenant experience.</li> <li>Lead tenant engagement initiatives, resolve escalations, and implement community programs that enhance customer satisfaction and retention.</li> <li>Identify, develop, and deliver asset enhancement initiatives that improve operational efficiency, sustainability, tenant experience, and overall asset performance.</li> <li>Oversee service charge budgeting, financial reporting, cost recovery, and cost optimization initiatives in collaboration with finance and relevant stakeholders.</li> <li>Coordinate with facilities management and operations teams to ensure effective maintenance, service delivery, contractor performance, and business continuity.</li> <li>Oversee tenant fit-out approvals, technical reviews, and project execution, ensuring compliance with landlord standards, lease obligations, and statutory requirements.</li> <li>Monitor property performance, operational KPIs, budgets, and tenant satisfaction metrics, preparing regular reports and recommending continuous improvement initiatives.</li> <li>Lead, coach, and develop the property management team, fostering a culture of accountability, operational excellence, and customer-centric service delivery.</li> <h4>Required skills to be successful:</h4> <li>10+ years of experience in commercial property management, asset management, facilities management, real estate operations, or mixed-use developments, with at least 3 years in a leadership role.</li> <li>Proven experience managing commercial office portfolios, including tenant relationship management, service charge administration, and operational governance.</li> <li>Strong understanding of commercial building systems, MEP infrastructure, property operations, fit-out coordination, and asset management principles.</li> <li>Demonstrated experience delivering asset enhancement initiatives, operational improvements, and value creation programs that enhance tenant satisfaction and long-term asset performance.</li> <li>Experience managing service charge budgets, financial performance, reporting, and cost optimization initiatives.</li> <li>Strong stakeholder management skills with the ability to collaborate effectively with tenants, owners, consultants, contractors, leasing, facilities management, finance, and operations teams.</li> <li>Excellent communication, leadership, organizational, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.</li> <li>Proficiency in Microsoft Office applications and property management or reporting systems, with strong data analysis and reporting capabilities.</li> <h4>What equips you for the role:</h4> <li>Bachelor's degree in mechanical engineering, electrical engineering, or a related engineering discipline.</li> <li>Professional certifications in property management, facilities management, asset management, or project management are considered an advantage.</li> <li>Strong knowledge of commercial property governance, MEP operations, service charge management, fit-out processes, and asset enhancement strategies.</li> <li>Good understanding of local regulations, health and safety requirements, and statutory compliance for commercial properties.</li> <li>Demonstrated ability to lead high-performing teams, influence stakeholders, and drive operational excellence.</li> <li>Excellent command of English, both written and spoken.</li> <li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLESolution Architect | MAF Global Solutions | Global Solutions Egypt<br>ROLE SUMMARYThe Solution Architect is responsible for defining the group-wide infrastructure and cloud strategy and providing technical direction for complex initiatives. The role designs and oversees solutions across cloud, compute, storage, network, shared infrastructure, and systems, supporting initiatives such as data center consolidation, infrastructure modernization, cloud migration, multi-cloud adoption, and business continuity.<br>ROLE PROFILELead Infrastructure & Cloud Architecture by owning the design and technical direction of infrastructure and cloud solutions for group-wide initiatives, ensuring alignment with business and long-term technology objectives. Define Architecture Standards & Solutions to establish architecture guidelines, standards, and solution patterns while ensuring technical integrity, scalability, reliability, and quality. Drive Solution Design & Documentation to develop and maintain conceptual and logical architectures, system designs, and comprehensive documentation to support implementation, integration, and service delivery. Lead Cross-Functional Collaboration and partner with Enterprise, Security, Data, Integration, Application Architects, global service teams, PMO, and business stakeholders to deliver integrated solutions and resolve technical challenges. Drive Transformation & Technology Adoption to lead transformational initiatives, proof of concepts, cloud/infrastructure modernization, technology evaluations, and successful transitions into implementation and support. Manage Vendors & Technical Engagements to support RFPs, RFIs, and RFQs, work with strategic technology partners and vendors, and provide technical direction for new technologies and solutions. Ensure Business Value & Governance to assess costs, risks, dependencies, complexity, and effort while connecting technology decisions to measurable business value and ensuring compliance with architecture frameworks. Provide Technical Leadership & Mentorship act as an Infrastructure & Cloud SME, lead architecture presentations and design sessions, mentor technical teams, and drive collaborative decision-making and effective communication.<br>REQUIREMENTSExperience in IT architecture or technology consulting in the infrastructure and cloud domain. Strong experience in architecting and designing solutions using cloud, delivering business value with enterprise and infrastructure modernization. Value driven mindset, keeping customer at the center of decision making Bachelor’s degree in computer science, computer engineering, system analysis or a related field of study.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We're looking for a talented Senior Automation Engineer to join Procore's Product &amp; Technology organization. In this role, you will drive the design, development, and evolution of automated testing solutions that ensure the quality, reliability, and scalability of both customer-facing and internal applications. You will partner closely with Software Engineers, Product Managers, Designers, DevOps Engineers, and fellow Quality Engineers to embed automation throughout the software development lifecycle. We're looking for an engineer who is passionate about building robust automation frameworks, improving developer productivity, and leveraging AI-powered tools to accelerate software quality. This role reports to the Quality Assurance Manager and is based in Cairo, Egypt.<b>What you will do </b><ul> <li>Design, build, and maintain scalable automation frameworks for web, API, and end-to-end testing.</li> <li>Develop reliable, maithe number of ntainable, and reusable automated test suites that support continuous delivery.</li> <li>Collaborate with software engineers to integrate automated testing into CI/CD pipelines and improve release quality.</li> <li>Define automation strategies and establish best practices for test architecture, code quality, and framework design.</li> <li>Review product requirements, technical designs, and implementation plans to identify quality risks and improve testability.</li> <li>Perform API, integration, regression, end-to-end, and exploratory testing when needed to ensure comprehensive coverage.</li> <li>Investigate test failures, analyze defects, identify root causes, and partner with engineering teams to resolve issues.</li> <li>Improve test execution speed, stability, and reliability by optimizing automation frameworks and reducing flaky tests.</li> <li>Drive quality metrics, automation coverage, and continuous improvement initiatives across engineering teams.</li> <li>Leverage AI-powered tools and coding assistants to accelerate test automation development, test generation, debugging, defect analysis, and engineering productivity.</li> <li>Contribute to the adoption of AI-assisted quality engineering practices and help establish best practices across the organization.</li> <li>Mentor other Quality Engineers on automation best practices, framework design, coding standards, and modern testing techniques.</li> <li>Stay current with emerging automation technologies, AI capabilities, and industry best practices to continuously improve Procore's quality engineering practices to improve Procore's quality engineering practices continuously<br><b>What we're looking for</b><br>&nbsp;</li> <li>Bachelor's degree in Computer Science, Engineering, or a related technical field.</li> <li>5+ years of experience in software quality engineering with a strong focus on test automation.</li> <li>Strong programming skills in Java, JavaScript/TypeScript, C#, or Python.</li> <li>Hands-on experience designing and building automation frameworks using tools such as Playwright, Cypress, Selenium, or similar.</li> <li>Experience automating REST APIs using tools such as Postman, Rest Assured, Playwright API, or equivalent.</li> <li>Strong understanding of software engineering principles, object-oriented programming, and design patterns.</li> <li>Experience working with CI/CD pipelines and integrating automated tests into modern deployment workflows.</li> <li>Strong SQL skills and experience validating data across distributed systems.</li> <li>Experience testing cloud-native applications, distributed systems, or microservices architectures.</li> <li>Familiarity with Docker, Kubernetes, Git, and modern software development practices.</li> <li>Experience with performance, reliability, or security testing is a plus.</li> <li>Experience using AI-powered tools such as ChatGPT, GitHub Copilot, Claude, Gemini, Cursor, Windsurf, or similar to improve engineering and automation workflows.</li> <li>Excellent communication, collaboration, and problem-solving skills.</li> </ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We're looking for a talented Senior Automation Engineer to join Procore's Product &amp; Technology organization. In this role, you will drive the design, development, and evolution of automated testing solutions that ensure the quality, reliability, and scalability of both customer-facing and internal applications. You will partner closely with Software Engineers, Product Managers, Designers, DevOps Engineers, and fellow Quality Engineers to embed automation throughout the software development lifecycle. We're looking for an engineer who is passionate about building robust automation frameworks, improving developer productivity, and leveraging AI-powered tools to accelerate software quality. This role reports to the Quality Assurance Manager and is based in Cairo, Egypt.<b>What you will do </b><ul> <li>Design, build, and maintain scalable automation frameworks for web, API, and end-to-end testing.</li> <li>Develop reliable, maithe number of ntainable, and reusable automated test suites that support continuous delivery.</li> <li>Collaborate with software engineers to integrate automated testing into CI/CD pipelines and improve release quality.</li> <li>Define automation strategies and establish best practices for test architecture, code quality, and framework design.</li> <li>Review product requirements, technical designs, and implementation plans to identify quality risks and improve testability.</li> <li>Perform API, integration, regression, end-to-end, and exploratory testing when needed to ensure comprehensive coverage.</li> <li>Investigate test failures, analyze defects, identify root causes, and partner with engineering teams to resolve issues.</li> <li>Improve test execution speed, stability, and reliability by optimizing automation frameworks and reducing flaky tests.</li> <li>Drive quality metrics, automation coverage, and continuous improvement initiatives across engineering teams.</li> <li>Leverage AI-powered tools and coding assistants to accelerate test automation development, test generation, debugging, defect analysis, and engineering productivity.</li> <li>Contribute to the adoption of AI-assisted quality engineering practices and help establish best practices across the organization.</li> <li>Mentor other Quality Engineers on automation best practices, framework design, coding standards, and modern testing techniques.</li> <li>Stay current with emerging automation technologies, AI capabilities, and industry best practices to continuously improve Procore's quality engineering practices to improve Procore's quality engineering practices continuously<br><b>What we're looking for</b><br>&nbsp;</li> <li>Bachelor's degree in Computer Science, Engineering, or a related technical field.</li> <li>5+ years of experience in software quality engineering with a strong focus on test automation.</li> <li>Strong programming skills in Java, JavaScript/TypeScript, C#, or Python.</li> <li>Hands-on experience designing and building automation frameworks using tools such as Playwright, Cypress, Selenium, or similar.</li> <li>Experience automating REST APIs using tools such as Postman, Rest Assured, Playwright API, or equivalent.</li> <li>Strong understanding of software engineering principles, object-oriented programming, and design patterns.</li> <li>Experience working with CI/CD pipelines and integrating automated tests into modern deployment workflows.</li> <li>Strong SQL skills and experience validating data across distributed systems.</li> <li>Experience testing cloud-native applications, distributed systems, or microservices architectures.</li> <li>Familiarity with Docker, Kubernetes, Git, and modern software development practices.</li> <li>Experience with performance, reliability, or security testing is a plus.</li> <li>Experience using AI-powered tools such as ChatGPT, GitHub Copilot, Claude, Gemini, Cursor, Windsurf, or similar to improve engineering and automation workflows.</li> <li>Excellent communication, collaboration, and problem-solving skills.</li> </ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span>Who is Forcepoint?</span></b></p><br><p><span>Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!</span></p><br><p><span><b>Job Description</b></span></p><br><p><span>A Technical Support Engineer III is responsible for providing a world-class support experience to our enterprise customer base. Living our corporate values of being Trustworthy, Collaborative, Accountable, Respectful, Innovative, and Relentless, you will be responsible for assisting our customers with troubleshooting and resolving issues related to Forcepoint as well as associated third-party products, enabling our customers to stop the bad and free the good. You will utilize your knowledge and experience to interpret the customers’ needs and ensure they are achieving maximum value from Forcepoint. You will be seen as a technical advisor within the team and called upon to provide assistance to other team members on issues within your area of expertise. You will actively participate in product supportability programs.</span></p><br><p><span><b>Responsibilities:</b></span></p><br><ul><li><p><span>Respond to customer cases in line with Service Level Agreements.</span></p><br></li></ul><ul><li><p><span>Proactively identify and resolve potential problems in an effort to prevent them from occurring and improve the overall customer experience.</span></p><br></li></ul><ul><li><p><span>Approach each case with a goal of ensuring Forcepoint products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement.</span></p><br></li></ul><ul><li><p><span>Ensure full understanding of the issue, including impact to customer.</span></p><br></li></ul><ul><li><p><span>Gather logs, configuration details and attempt to reproduce the reported issues.</span></p><br></li></ul><ul><li><p><span>Research the issue in the Knowledge Base, documentation and with your team members as needed.</span></p><br></li></ul><ul><li><p><span>Recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found.</span></p><br></li></ul><ul><li><p><span>Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases.</span></p><br></li></ul><ul><li><p><span>Be accountable for customer escalations and drive them internally to a speedy resolution while ensuring that customers are kept fully informed of progress throughout the escalation.</span></p><br></li></ul><ul><li><p><span>Document all interactions and case details within the customer tracking database, including a detailed description of the issue and any resolutions recommended.</span></p><br></li></ul><ul><li><p><span>Adhere to company policies and procedures regarding customer handling, case management and service entitlement verification.</span></p><br></li></ul><ul><li><p><span>Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation.</span></p><br></li></ul><ul><li><p><span>Create and deliver formal mentoring programs to Technical Support Engineers</span></p><br></li></ul><ul><li><p><span>Provide technical reviews of user documentation, product requirements documents and functional specifications.</span></p><br></li></ul><ul><li><p><span>Act as subject matter expert with regard to specific product components and integrations.</span></p><br></li></ul><ul><li><p><span>Provide in-depth training in areas of expertise, general product knowledge, and integration.</span></p><br></li></ul><ul><li><p><span>Perform other duties and projects as assigned.</span></p><br></li></ul><p><span><b>Person Specification:</b></span></p><br><p><span>You demonstrate extreme levels of accountability and are results driven; you value teamwork and collaboration; you communicate transparently and with candour, while always being genuine; you act boldly, take initiative and are comfortable taking calculated risks to achieve successful outcomes; you execute with speed and integrity, delivering high quality work product which you are proud of.</span></p><br><p><span><b>Required Skills and Experience:</b></span></p><br><ul><li><p><span>Bachelor’s Degree or higher in Information Systems, Computer Science, or equivalent experience.</span></p><br></li></ul><ul><li><p><span>Six or more years of experience supporting business to business customers</span></p><br></li></ul><ul><li><p><span>Hands-on experience that demonstrate knowledge of:</span></p><br></li></ul><ul><li><p><span>Networking fundamentals (Layer 2 and 3, TCP/IP, 3-way handshake, DNS etc.)</span></p><br></li></ul><ul><li><p><span>HTTP protocol (Structure, status codes, authentication, etc.)</span></p><br></li></ul><ul><li><p><span>Application Support Basics (Common troubleshooting methodology for Windows and Linux programs)</span></p><br></li></ul><ul><li><p><span>SSL/TLS protocols (Structure, certificates, initial handshake, etc.)</span></p><br></li></ul><ul><li><p><span>SMTP (Protocol, Routing, MX Records, commands, status/response codes etc.)</span></p><br></li></ul><ul><li><p><span>Packet Capture/Analysis with tcpdump and Wireshark</span></p><br></li></ul><ul><li><p><span>Diagnosing network latency and intermittent issues</span></p><br></li></ul><ul><li><p><span>Reading and analysing log files</span></p><br></li></ul><ul><li><p><span>Active Directory (Domains, structure, permissions, group policies, etc.)</span></p><br></li></ul><ul><li><p><span>MSSQL fundamentals (Management interface, accessing logs, browsing databases, simple queries, permissions, jobs, etc.)</span></p><br></li></ul><ul><li><p><span>Information Security Concepts</span></p><br></li></ul><ul><li><p><span>Experience supporting the following applications:</span></p><br></li></ul><ul><li><p><span>Red Hat Linux fundamentals (command line navigation and basic features, file system, permissions, networking, etc.)</span></p><br></li></ul><ul><li><p><span>Windows (Permissions, services, file system, Event Viewer, etc.)</span></p><br></li></ul><p><span><b>Desired Skills and Experience:</b></span></p><br><ul><li><p><span>Endpoint application stack diagnostics and analysis for Windows, Mac, and Linux Endpoints</span></p><br></li></ul><ul><li><p><span>Windows and Linux memory dump capture and analysis</span></p><br></li></ul><p><i>Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.</i></p><br><p><i>The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.</i></p><br><p><i>Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to </i><i>recruiting@forcepoint.com</i><i>.</i></p><br><p><i>Applicants must have the right to work in the location to which you have applied.</i></p><br> </div>