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Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Amazon is seeking a dynamic and experienced Site Lead to oversee customer support operations. This role is responsible for managing a team of customer service professionals, ensuring high-quality service delivery, and driving continuous improvement initiatives. The ideal candidate will have a strong background in customer support management, excellent leadership skills, and a passion for delivering exceptional customer experiences.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree</li><li>4+ years of team management experience</li><li>Experience using Windows Operating Systems and Microsoft Outlook</li><li>Experience communicating to senior management and customers verbally and in writing</li><li>Experience in complex problem-solving</li><li>Master's degree</li><li>Experience hiring, developing, and managing high-performing technical teams</li><li>Experience managing large teams across multiple locations and languages, or experience with current technologies to help handle the workflow in an inbox</li></ul><p></p></section>
Four Seasons Hotels and Resorts
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>Director of Learning & Development – Four Seasons Hotel Cairo at Nile Plaza, Egypt</b></p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b></p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.</p><br><br><p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p><br><br><br><p><b>The Role of </b><b>Director of Learning & Development</b><b>:</b></p><br><br><p>We are currently seeking a creative talent - Full-time talented Director of Learning & Development for Cairo at Nile Plaza that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept to join our team.</p><br><br><p>You would be typically expected to Delivers workplace learning, performance improvement programs, and initiatives to best achieve long-term business success; add value in meeting the hotel’s needs by identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction; promotes a continuous learning culture; partners with stakeholders to ensure managers’ leadership skills are developed by means of their competencies and employees are trained on the needed skills to successfully perform their jobs to attain service excellence.</p><br><br><br><p><b>Our Ideal Director of Learning & Development </b><br>You are a visionary leader with a deep passion for shaping world-class learning experiences that elevate both people and performance. You combine strategic insight with hands-on expertise to ensure the highest standards of learning design, delivery, and impact across the organization.</p><br><br><p>In this role, you will <b>create, develop, and design workplace learning and performance improvement programs</b> that drive long-term business success. You will partner closely with stakeholders to improve performance, overcome operational challenges, and implement learning strategies that align with the company’s strategic direction. You will foster a culture of continuous learning, ensuring that managers enhance their leadership capabilities through competency development, and that employees are equipped with the skills needed to excel in their roles and deliver service excellence.</p><br><br><br><p>A university degree—or equivalent professional achievement—is essential,<b> as is a proven track record in senior leadership within learning, organizational development, or adult education. </b>You will bring <b>at least three to five years in a leadership capacity, </b>ideally gained in global hospitality, luxury service industries, or other high-performance, customer-centric environments.</p><br><br><p>Your background includes leading diverse, multicultural teams, developing innovative learning strategies, and aligning education programs with broader business goals. You thrive on inspiring others, driving change, and creating a culture of continuous growth and excellence.</p><br><br><br><p><b>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:</b></p><br><br><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.</li><li>Comprehensive private medical insurance, Dental/disability/life insurance</li></ul><ul><li>Retirement benefits/pension</li></ul><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b></p><br><br><br><ul><li>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</li><li>https://www.facebook.com/FourSeasonsJobs</li></ul><br><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. <b><i>We look forward to receiving your application</i>!</b></p><br><br><br><br><br><br><br><br> </div>
Four Seasons Hotels and Resorts
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>Director of Learning & Development – Four Seasons Hotel Cairo at Nile Plaza, Egypt</b></p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b></p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.</p><br><br><p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p><br><br><br><p><b>The Role of </b><b>Director of Learning & Development</b><b>:</b></p><br><br><p>We are currently seeking a creative talent - Full-time talented Director of Learning & Development for Cairo at Nile Plaza that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept to join our team.</p><br><br><p>You would be typically expected to Delivers workplace learning, performance improvement programs, and initiatives to best achieve long-term business success; add value in meeting the hotel’s needs by identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction; promotes a continuous learning culture; partners with stakeholders to ensure managers’ leadership skills are developed by means of their competencies and employees are trained on the needed skills to successfully perform their jobs to attain service excellence.</p><br><br><br><p><b>Our Ideal Director of Learning & Development </b><br>You are a visionary leader with a deep passion for shaping world-class learning experiences that elevate both people and performance. You combine strategic insight with hands-on expertise to ensure the highest standards of learning design, delivery, and impact across the organization.</p><br><br><p>In this role, you will <b>create, develop, and design workplace learning and performance improvement programs</b> that drive long-term business success. You will partner closely with stakeholders to improve performance, overcome operational challenges, and implement learning strategies that align with the company’s strategic direction. You will foster a culture of continuous learning, ensuring that managers enhance their leadership capabilities through competency development, and that employees are equipped with the skills needed to excel in their roles and deliver service excellence.</p><br><br><br><p>A university degree—or equivalent professional achievement—is essential,<b> as is a proven track record in senior leadership within learning, organizational development, or adult education. </b>You will bring <b>at least three to five years in a leadership capacity, </b>ideally gained in global hospitality, luxury service industries, or other high-performance, customer-centric environments.</p><br><br><p>Your background includes leading diverse, multicultural teams, developing innovative learning strategies, and aligning education programs with broader business goals. You thrive on inspiring others, driving change, and creating a culture of continuous growth and excellence.</p><br><br><br><p><b>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:</b></p><br><br><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.</li><li>Comprehensive private medical insurance, Dental/disability/life insurance</li></ul><ul><li>Retirement benefits/pension</li></ul><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b></p><br><br><br><ul><li>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</li><li>https://www.facebook.com/FourSeasonsJobs</li></ul><br><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. <b><i>We look forward to receiving your application</i>!</b></p><br><br><br><br><br><br><br><br> </div>
Egypt - Egypt
<p><h4>Job summary</h4>
<p>Assists in leading the property’s food and beverage/culinary operation, including restaurants/bars, room service, and banquets/catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area. OR</li>
<li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant</p><p></p>
Egypt - Al Jizah
Occupation Description The Handover Director manages the business relationships between CED and the City Authority, through coordination with the main contractors/sub-contractors for National projects and with the related departments in the company’s projects and clients, to ensure that all units and snag lists are being completed as per the master plan design, and to the expected standards of quality and finishing according to the yearly plan.<br>Job Scope Set up the department strategy, objectives, and plans. Manage customer interactions and coordinate with internal departments to resolve customer issues /escalations. Monitor and agree with the concerned Authorities for National projects and with related departments in the company’s projects on projects’ commencements and completion time frame. Coordinate between CED and city Authority for National projects and with related departments in the company’s projects through planning the livable zone phasing. Monitor the effectiveness of pre-handover inspections. Monitor the Handover process for released units from construction for National Projects and company’s projects. Follow up with the City Authority for National projects and with related departments in the company’s projects to finalize all units to enhance/ improve the Handover process. Maintain good communication with the city Authorities to facilitate the Handover process. Create a standard departmental process with a handover checklist and procedures. Plan the livable zones to produce presentable projects’ phases. Ensure meeting customer, statutory, regulatory, and internal requirements through the handover process.<br>Education and Most Common Work Experience Requested Bachelor’s degree in Architecture Engineering.20+ years of experience, previous experience in delivery and handover of residential/commercial projects is a must.
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<ul>
<li>Handling strategic online initiatives</li>
<li>Leading marketing campaigns from the idea stage through to their execution and implementation</li>
<li>Monitoring and evaluating online media campaigns to keep them fresh and effective</li>
<li>Negotiating advertising contracts</li>
<li>Working with other department heads and teams to discuss plans and marketing strategies</li>
<li>Collaborating with finance team to set and stay within budget</li>
<li>Staying current with emerging opportunities in the digital marketing world</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in marketing or related field required</li>
<li>Two or more years of experience in digital marketing and advertising</li>
<li>Well-versed in the use of social media as a marketing tool</li>
<li>Understands website metrics and best practices</li>
<li>Experience with search engine optimization, lead generation, and email marketing</li>
<li>Able to work with colleagues at all levels to develop marketing goals and evaluate results</li>
<li>Good at problem-solving and communication</li>
<li>Strong writing skills</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Supervise hourly team members during assigned shifts, directing workflow and ensuring station coverage throughout service.<br>
Open or close the restaurant following documented checklists for equipment, cash, security, and facility readiness.<br>
Handle guest complaints and service recovery during the shift, applying approved comp procedures when appropriate.<br>
Monitor labor efficiency in real time, sending staff home or calling in additional help to stay on target with sales.<br>
Conduct pre-shift briefings to communicate daily promotions, staff assignments, and any operational priorities.<br>
Enforce food safety standards including temperature checks, date labeling, allergen handling, and sanitation routines.<br>
Train new hourly employees on POS operation, service steps, and company standards during their onboarding period.<br>
Complete cash handling procedures including till counts, safe drops, and shift summary reports at end of service.<br>
Perform line checks and food quality audits before service periods to verify prep standards are met.<br>
Assist senior management in tracking inventory and placing orders for food, beverage, and supply items as directed.</p>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in hospitality, business, or a related field preferred.</li>
<li>2–4 years of restaurant experience within a luxury atmosphere.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Fluency in English.</li>
<li>Additional languages are a plus.</li>
</ul>
<h4>Your team and working environment</h4>
<p>In 1-2 sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
Vodafone Qatar
Egypt - Cairo
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>What you’ll do</h4>
<ul>
<li>Set objectives and targets for the sales channel to achieve the set goals and maximize profitability</li>
<li>Appraise and assess segment team leader’s performance</li>
<li>Responsible for managing and growing revenues from SME and SOHO base through developing sales activities that target our existing account base aiming to increase penetration, market share, and revenues</li>
<li>Engage and communicate with vendors’ C-level cascading plans and strategies that keep and maintain the organization objectives</li>
<li>Assure smooth and satisfactory customer journey with the organization</li>
<li>Work closely with stakeholders to ensure proper delivery of the customer needs</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>7+ years of experience</li>
<li>Previous team leadership experience</li>
<li>Communication and negotiation skills</li>
<li>Customer engagement (sales/care) experience</li>
<li>Excellent stakeholder management</li>
<li>Excellent communication, presentation, and reporting skills</li>
<li>Excellent analytical skills</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
Vodafone - Egypt
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>What you’ll do</b>
<br><ul>
<li><span>Set Objectives and Targets for the Sales channel to achieve the set goals and maximizing profitability </span></li>
<li><span>Appraise and assess segment team Leader’s performance </span></li>
<li><span>Responsible for managing & growing revenues from SME & SOHO Base through developing sales activities that target our existing account base aiming to increase penetration, market share and revenues </span></li>
<li><span>Engaging & communicating with vendors C level cascading plans & Strategies that keep and maintain the organization objectives</span></li>
<li><span>Assure smooth & Satisfactory Customer Journey with the organization</span></li>
<li><span>Work Closely with stakeholders to ensure proper delivery of the customer needs </span></li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li><span>7+ years of Experience</span></li>
<li><span>Previous team Leadership Experience</span></li>
<li><span>Communication and Negotiation skills </span></li>
<li><span>Customer Engagement (Sales/Care) Experience</span></li>
<li><span>Excellent Stakeholder management </span></li>
<li><span>Excellent communication, presentation & reporting skills.</span></li>
<li><span>Excellent analytical skills </span></li>
</ul><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
Confidential
Egypt - Egypt
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead and oversee all Rooms Division operations, including Front Office, Guest Experience, Housekeeping, Reservations, and related departments. Ensure seamless guest arrival, stay, and departure experiences while maintaining the highest levels of service excellence. Drive guest satisfaction scores and proactively manage guest feedback to identify opportunities for continuous improvement. Develop and implement departmental strategies, operating procedures, and service standards aligned with brand expectations. Monitor occupancy, room inventory, and revenue opportunities in partnership with the commercial and revenue teams. Manage departmental budgets, labour costs, productivity, and operational expenses. Lead, mentor, and develop the Rooms Division team, fostering a culture of accountability, collaboration, and continuous improvement. Deliver ongoing training, coaching, and development programmes to enhance service delivery and operational excellence. Drive employee engagement and motivation initiatives that support retention, performance, and a positive team culture. Conduct regular quality assurance inspections to ensure rooms, public areas, and guest facilities consistently meet luxury hospitality standards. Collaborate closely with Engineering, Food & Beverage, Wellness, and Experiences teams to ensure a seamless guest journey. Ensure compliance with health, safety, security, and company policies. Support sustainability initiatives and responsible tourism practices in line with Our Habitas values. Act as a senior leader and ambassador of the brand, promoting a positive and collaborative workplace culture. Maintain exceptional operational and service standards across all guest-facing areas within a remote luxury destination environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 5 7 years' experience in a Rooms Division leadership role within a luxury resort, lifestyle hotel, or boutique hospitality environment. Strong resort experience is essential, with a preference for candidates who have worked in remote destinations, island resorts, desert resorts, safari lodges, or other experience-led hospitality environments. Demonstrated success in leading, developing, and motivating multicultural teams. Proven ability to deliver impactful training, coaching, and succession planning initiatives. Strong understanding of luxury service standards and personalised guest experiences. Ability to maintain consistently high operational and guest service standards while balancing commercial objectives. Strong communication, organisational, and stakeholder management skills. Fluent in English; additional languages are an advantage.</p><p></p></section>
SWISSOTEL
Egypt - Egypt
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead and oversee all Rooms Division operations, including Front Office, Guest Experience, Housekeeping, Reservations, and related departments. Ensure seamless guest arrival, stay, and departure experiences while maintaining the highest levels of service excellence. Drive guest satisfaction scores and proactively manage guest feedback to identify opportunities for continuous improvement. Develop and implement departmental strategies, operating procedures, and service standards aligned with brand expectations. Monitor occupancy, room inventory, and revenue opportunities in partnership with the commercial and revenue teams. Manage departmental budgets, labour costs, productivity, and operational expenses. Lead, mentor, and develop the Rooms Division team, fostering a culture of accountability, collaboration, and continuous improvement. Deliver ongoing training, coaching, and development programmes to enhance service delivery and operational excellence. Drive employee engagement and motivation initiatives that support retention, performance, and a positive team culture. Conduct regular quality assurance inspections to ensure rooms, public areas, and guest facilities consistently meet luxury hospitality standards. Collaborate closely with Engineering, Food & Beverage, Wellness, and Experiences teams to ensure a seamless guest journey. Ensure compliance with health, safety, security, and company policies. Support sustainability initiatives and responsible tourism practices in line with Our Habitas values. Act as a senior leader and ambassador of the brand, promoting a positive and collaborative workplace culture. Maintain exceptional operational and service standards across all guest-facing areas within a remote luxury destination environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 5 7 years' experience in a Rooms Division leadership role within a luxury resort, lifestyle hotel, or boutique hospitality environment.</li><li>Strong resort experience is essential, with a preference for candidates who have worked in remote destinations, island resorts, desert resorts, safari lodges, or other experience-led hospitality environments.</li><li>Demonstrated success in leading, developing, and motivating multicultural teams.</li><li>Proven ability to deliver impactful training, coaching, and succession planning initiatives.</li><li>Strong understanding of luxury service standards and personalised guest experiences.</li><li>Ability to maintain consistently high operational and guest service standards while balancing commercial objectives.</li><li>Strong communication, organisational, and stakeholder management skills.</li><li>Fluent in English; additional languages are an advantage.</li></ul><p></p></section>
Confidential
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and visionary Project Director - Master Planning to join our organization in Cairo, Egypt. In this executive role, you will provide strategic oversight of all master planning activities, ensuring seamless alignment with our long-term development strategy and program objectives. You will serve as a key leader responsible for driving the vision, direction, and successful execution of complex master planning initiatives while maintaining the highest standards of professional excellence. Provide executive oversight and strategic direction for all master planning activities and initiatives Ensure alignment of master planning efforts with long-term organizational development strategy and program objectives Develop and communicate a clear vision for master planning projects to internal and external stakeholders Lead cross-functional teams and coordinate with multiple departments to achieve planning milestones and deliverables Analyze market trends, regulatory requirements, and regional considerations specific to the Cairo market to inform strategic planning decisions Monitor project performance against established metrics, timelines, and budgets; identify and address variances promptly Manage stakeholder relationships and facilitate effective communication among all parties involved in master planning activities Identify potential risks and develop mitigation strategies to ensure project success Allocate resources strategically to optimize project outcomes and organizational efficiency Prepare and present comprehensive reports and recommendations to senior leadership and governing bodies Ensure compliance with all applicable regulations, policies, and organizational standards Foster a culture of continuous improvement and innovation within the planning function</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 15+ years of progressive experience in project management, master planning, or strategic development initiatives</li><li>Proven track record of successfully leading large-scale, complex planning projects from conception through execution</li><li>Strong expertise in master planning methodologies, frameworks, and best practices</li><li>Demonstrated executive leadership experience with the ability to manage and motivate high-performing teams</li><li>Advanced proficiency in strategic planning, analysis, and decision-making</li><li>Excellent stakeholder management and relationship-building skills</li><li>Strong organizational and time management skills with the ability to manage multiple priorities simultaneously</li><li>Exceptional communication and presentation skills, both written and verbal</li><li>Proficiency in project management tools and software</li><li>Strong analytical and problem-solving abilities</li><li>Budget management and financial acumen</li><li>Risk management and mitigation expertise</li><li>Preferred: Experience in urban development, real estate, or infrastructure projects</li><li>Preferred: Knowledge of Egyptian regulatory environment and market dynamics</li><li>Preferred: Experience with change management and organizational transformation initiatives</li></ul><p></p></section>
Confidential
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Big Picture DigiSay Group is a media tech company that started in 2010 focusing initially on creator services including content management and distribution. Today DigiSay acts as a media group with subsidiaries providing end to end services around the content life-cycle from inception to monetization. DigiSay aims to focus on the media sector from a technology, production, and venture building perspective.</p><p>About Mangos24 A communication and events management agency that is totally built on IDEAS, We deliver ideas that address business and communication challenges and fly in different directions and channels. Our team is structured based on a project management model and functions to deliver Big Ideas with execution solutions whether through in-house capabilities or outsourced talents to make it happen on the round and deliver results and create events outstanding experiences.</p><p>Main Responsibilities</p><p>Project Planning and Execution</p><ul><li>Align the project scope, plan, and objectives with the team according to the client s requirements.</li><li>Ensure all necessary resources are allocated efficiently to meet project objectives.</li><li>Assist in developing budgets, proposals, and ideas based on the scope of work and resource requirements.</li><li>Utilize best practices, techniques, and standards throughout the entire project execution process.</li><li>Creating comprehensive events Presentation + presented to the Clients</li></ul><p>Client and Stakeholder Management</p><ul><li>Provide regular project updates to stakeholders, including progress, adjustments, and key milestones.</li><li>Serve as the liaison between clients and internal teams to ensure expectations are met and exceeded.</li><li>Share quotations, secure approvals and PO s, issue invoices and ensure collection is made.</li></ul><p>Collaboration and Teamwork</p><ul><li>Work closely with internal teams Creative & Ops. and stakeholders to ensure the success of each project or event.</li><li>Foster strong working relationships to streamline communication and coordination</li></ul><p>Work Arrangements</p><p>Working Hours: 8 hours per shift</p><p>Days Off: 2 days per week</p><p>Working Arrangement: Hybrid</p><p>On-Site Work: Required based on business need</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Ideal Profile</p><ul><li>Bachelor's degree in, business, Marketing or a related field</li><li>4-6 years of project management and events management</li><li>Experience seeing projects through the full life cycle</li><li>Proven ability to complete projects according to outlined scope, budget, and timeline</li><li>Team player who thrives within a dynamic, fast-growing company</li><li>Excellent client-facing and internal communication skills</li><li>Solid organizational skills including attention to detail and multitasking skills</li></ul><p></p></section>
Concentrix Corporation
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Set strategic direction and manages overall delivery of real time, and operational metrics of the accounts within the location. Manages supervisors and helps with their succession to lead real time function across the location. Work with key stakeholders to ensure WFM initiative and priorities are aligned and delivered to meet contractual requirements. Work with the onsite and offshore WFM team to provide alignment with real time playbook for each account. Responsible for driving achievement of real time metrics. Brief management on status of WFM functions and metrics. Coordinates with Operational Managers, DPE, Account Management and Clients to ensure WFM processes and practices are in place and properly executed. Educating both their Direct reports and other functions stake holders about pre-defined process and procedures by Senior leadership of WFM. Identify and leverage best practices. Manages their team to own RCA practice in case of failure to deliver related WFM real time metrics and produces readable, clear and comprehensive insights. Ensure effective use of resources and automated systems. Implements productivity and revenue increase by driving efficiency and other related metrics and initiatives. Act as escalation point to address and resolve real time support matters for the programme. Manage and ensure delivery of the executions of real time plans, ensuring the onsite and offshore team is meeting deliverables and deadlines. Manage the ongoing development of the onsite RTA Teams (Employee satisfaction, upskilling).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>WFM of Solutions experience; demonstrate a clear understanding and first-hand experience of workforce management principles and processes in the following primary functional areas:</li><li>Real Time Management 2 years Must have practical experience</li><li>Real Time Supervisor of 1 year Must have practical experience</li><li>Real Time Reporting and demonstrates best practice.</li><li>Must have Planning & Scheduling side experience to help drive real time function as a sequence.</li><li>Prior experience of client level communications.</li><li>Demonstrates knowledge and experience of WFM Applications (in particular IEX) / Call centre tools / ACD Switch / WFM Now</li><li>MS Office: Advanced Excel, experiences using other MS applications.</li><li>Practical Experience of WFM Applications: NICE IEX Total view preferred.</li><li>Knowledge of reporting tool and processes.</li><li>Prior experience in a management / supervisory capacity.</li></ul><p></p></section>
Talent 360
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Unlimited F&B</strong> is seeking a highly experienced Chief Financial Officer (CFO) to join our dynamic team in the Hospitality and F&B sectors. The CFO will lead all financial operations, strategic planning, and investor relations, driving the company's financial growth and sustainability while ensuring compliance with regulatory requirements.<br><strong>Key Responsibilities</strong><br><ul><li> Develop and implement financial strategies aligned with business goals in hospitality and real estate development.</li><li> Oversee budgeting, forecasting, and financial reporting to ensure accuracy and timeliness.</li><li> Provide leadership and direction to finance, accounting, and treasury teams.</li><li> Manage capital structure, funding, and investor relations.</li><li> Monitor financial performance and identify areas for improvement and cost optimization.</li><li> Ensure compliance with accounting standards, tax regulations, and corporate governance.</li><li> Lead risk management and mitigation strategies.</li><li> Collaborate with other executives to drive business development and strategic initiatives.</li></ul><br><strong>Requirements</strong><br><ul><li> Bachelor's degree in Finance, Accounting, Business Administration, or related field; MBA or relevant advanced degree preferred.</li><li> Professional certifications such as CPA, CMA, or CFA are highly desirable.</li><li> Minimum 10 years of progressive leadership experience in financial management within hospitality, F&B, or related industries (Mainly Restaurants & Cafe's)</li><li> Strong knowledge of financial planning, analysis, budgeting, and reporting.</li><li> Proven track record in managing large-scale financial operations, investor relations, and capital raising.</li><li> Excellent strategic thinking, leadership, and interpersonal skills.</li><li> Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.</li><li> Proficiency in financial software and ERP systems.</li></ul><br><strong>Benefits</strong><br>* Social & Medical Insurance<br>* Professional and supportive work environment<br>* Opportunities for growth and development<br> </div>
Egypt - Egypt
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>CANDIDATE PROFILE</h2>
<p>Education and Experience</p>
<ul>
<li>High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.</li>
<li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.</li>
</ul><p></p></section>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Coordinate recreation activities and programs:</strong><br>
Organize and oversee a variety of recreational programs and events, such as fitness classes, pool activities, sports, arts and crafts, games, and outdoor excursions.<br>
Develop new and innovative recreational activities based on guest interests and feedback, ensuring programs align with the hotel's brand and guest demographic.<br>
Manage the scheduling and implementation of activities to maximize guest participation and satisfaction.</p>
<p><strong>Ensure guest satisfaction:</strong><br>
Provide excellent customer service, engaging with guests and ensuring their recreational needs are met.<br>
Respond to guest feedback and concerns related to recreational activities, resolving any issues promptly and professionally.<br>
Create memorable experiences for guests by ensuring that recreational activities are fun, safe, and engaging.</p>
<p><strong>Maintain recreation facilities:</strong><br>
Ensure that all recreation facilities, including pools, fitness centers, sports areas, and equipment, are clean, safe, and well-maintained.<br>
Conduct regular inspections of recreational facilities and equipment, addressing any maintenance or safety concerns.</p>
<p><strong>Safety and risk management:</strong><br>
Enforce safety regulations and ensure that associates are trained in emergency procedures and first aid.<br>
Monitor the safety of guests participating in recreational activities and ensure that associates follow safety protocols.</p>
<p><strong>Promote hotel recreational offerings:</strong><br>
Assist with the marketing and promotion of recreational activities to hotel guests, both in-house and prospective guests.<br>
Provide information to guests about available activities, helping them plan and book events or services.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in a similar role at a luxury resort or hotel (3–5 years preferred).</li>
<li>Strong leadership and team development skills.</li>
<li>Creative, energetic, and child-friendly personality.</li>
<li>Excellent communication skills and guest engagement abilities.</li>
<li>Fluency in English; additional languages are an advantage.</li>
<li>CPR and First Aid certification (preferred or willing to obtain).</li>
</ul></p><p></p>
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p><p>CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.</p><p>Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p><p>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p><p>Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>
Confidential
Egypt - Egypt
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Oversee all front office operations, including check-in, check-out, and guest services, ensuring smooth and efficient workflows. Manage and supervise the front office team, including receptionists, concierge, and bell staff. Train and develop front office staff to uphold Swiss tel s luxury service standards. Monitor guest satisfaction by addressing feedback, resolving complaints, and ensuring exceptional service delivery. Coordinate with other departments, such as housekeeping and maintenance, to meet guest needs. Maintain accurate records of guest accounts, room availability, and reservations. Ensure compliance with Swiss tel policies and procedures in all front office operations. Develop and implement strategies to enhance guest experiences and operational efficiency. Prepare and manage the front office budget, ensuring cost control without compromising service quality. Conduct daily briefings and meetings to update staff on operational goals and guest arrivals. Monitor and manage room allocations, upgrades, and VIP guest arrangements. Handle emergencies or unexpected situations involving guests or operations professionally. Oversee the implementation of technology and software used in front office operations. Ensure proper handling of cash, credit card transactions, and billing processes. Analyze and report key performance metrics for the front office to senior management. Foster a welcoming and inclusive atmosphere for both guests and employees. Collaborate with the sales and marketing team to manage group bookings and promotional offers. Monitor and maintain lobby cleanliness and ambiance, aligning with Swiss tel s luxury image. Act as a role model for exceptional guest service and professional conduct. Stay updated on industry trends and recommend improvements for front office operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: 4-year bachelor’s degree</p><p>Experience: At least 5 years of related work experience following theoretical education.</p><p>Foreign Language: Sufficient level of English to communicate effectively with guests and employees.</p><p>Courses and Training: Prior attendance in seminars and trainings in the related.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Has excellent command of guest profiles. Trains his/her team on these and instructs them on how to address guests’</p><p></p></section>
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>JOB TITLE</strong><br>Infrastructure Director | MAF Properties | Communities Development Egypt<br><strong>ROLE SUMMARY</strong><br>The Director will lead the end-to-end infrastructure development lifecycle, including planning, design, approvals, utility coordination, consultant procurement, infrastructure tendering, and construction oversight. Coordinate with development teams, authorities, utility providers, and project delivery teams to ensure seamless integration and successful delivery of site-wide infrastructure works.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Develop and manage the overall infrastructure program, ensuring alignment with project milestones.</li><li>Lead infrastructure design from concept through detailed design and tender documentation.</li><li>Prepare consultant briefs and manage technical consultants supporting development planning.</li><li>Coordinate infrastructure design with project delivery and construction teams.</li><li>Drive authority approvals for roads, structures, and wet & dry utility networks.</li><li>Oversee infrastructure budgeting, cost planning, and financial performance.</li><li>Support contract negotiations and the successful execution of key service agreements.</li><li>Lead and manage project management teams to deliver infrastructure projects on time, within budget, and to approved quality standards.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Experience: 10+ years of infrastructure design and project delivery experience, with mandatory Egypt market exposure and a proven track record on large-scale developments.</li><li>Education: Bachelor's degree in Civil, Mechanical, or Electrical Engineering; postgraduate qualifications and professional engineering/project management certifications are preferred.</li><li>Technical Expertise: Strong background in roads, bridges, structures, and wet & dry utility infrastructure, with experience reviewing consultant designs and managing large infrastructure projects.</li><li>Project & Financial Management: Skilled in infrastructure planning, budgeting, cost control, tender evaluations, contract management, and financial project reporting.</li><li>Leadership & Stakeholder Management: Demonstrated ability to lead multidisciplinary teams, manage consultants, and collaborate effectively with internal and external stakeholders.</li><li>Core Competencies: Excellent communication, negotiation, analytical, reporting, and organizational skills, with advanced proficiency in Primavera or Microsoft Project and a focus on value engineering and design optimization.</li></ul><br> <br> </div>