Contract Representative Jobs in Egypt

Company Description EMtdad is a growing real estate company focused on delivering reliable property solutions and superior client service in Qesm El Sheikh Zaid and surrounding areas. The company is committed to maintaining high standards of professionalism, transparency, and market expertise. EMtdad works with a diverse portfolio of residential and commercial properties, supporting clients through every stage of the property lifecycle. Team members benefit from a collaborative environment, performance-driven culture, and opportunities for career development in the real estate sector. Role Description The Senior Property Consultant is a full-time, on-site role based in Qesm El Sheikh Zaid, responsible for managing and growing a portfolio of real estate clients and properties. Day-to-day tasks include identifying and qualifying leads, conducting property viewings, preparing presentations, and advising clients on market conditions, pricing, and investment opportunities. The role involves negotiating offers and contracts, coordinating with property owners and internal teams, and ensuring a smooth end-to-end sales or rental process. The Senior Property Consultant will maintain accurate records in company systems, follow up on inquiries, and provide ongoing customer support before and after transactions. This role also includes contributing to sales targets, participating in market research, and supporting company initiatives to enhance brand visibility and client satisfaction. Qualifications Candidates should possess strong Consulting and Real Estate skills, with the ability to provide informed advice on property selection, pricing, and investment. Candidates should possess excellent Communication skills, including clear verbal and written communication and effective presentation abilities. Candidates should possess solid Customer Service skills, with a focus on building long-term client relationships and delivering responsive, supportive service. Candidates should possess proven Sales skills, including lead generation, negotiation, closing deals, and working toward sales targets. Relevant experience as a Property Consultant, Real Estate Agent, or similar role, preferably in the local market. Knowledge of local real estate regulations, market trends, and property valuation principles. Strong organizational and time-management skills, with the ability to manage multiple clients and listings simultaneously. Proficiency with CRM tools and basic office software (e.g., email, spreadsheets, and presentation tools). Ability to work on-site in Qesm El Sheikh Zaid and meet clients at properties and the office as required. Relevant educational background in Business, Marketing, Real Estate, or a related field is preferred.

JOB PURPOSETo provide high-level administrative support to chairman and manage daily office operations. The Executive Assistant will act as a key point of contact between executives, internal teams, and Russian-speaking clients/partners. The role requires excellent organizational skills, discretion, and strong communication in both Russian and English.<br>KEY RESPONSIBILITIES & DUTIES1. Executive Support- Manage executive’s calendar, schedule meetings, and coordinate travel arrangements- Prepare agendas, take minutes, and follow up on action items for meetings- Handle confidential correspondence, reports, and presentations- Manage executive’s inbox and prioritize communications2. Communication & Liaison - Russian Focus- Act as interpreter and translator for Russian-speaking clients, partners, and stakeholders- Draft, review, and translate emails, documents, contracts, and presentations between Russian, English, and Arabic- Represent the executive in meetings with Russian-speaking parties when required- Build and maintain strong relationships with Russian clients and vendors3. Administrative & Office Management- Organize and maintain executive files, documents, and databases- Coordinate with other departments to ensure smooth workflow and timely delivery of tasks- Arrange business trips including visas, flights, and hotel bookings- Prepare expense reports and manage office supplies/budget4. Project & Meeting Coordination- Support special projects and initiatives assigned by executive management- Coordinate internal and external meetings, workshops, and events- Track deadlines and ensure deliverables are completed on time- Prepare reports, presentations, and data analysis for executive review<br>EDUCATION & EXPERIENCE- Bachelor’s Degree in Business Administration, Languages, or related field- 3-5 years of experience as an Executive Assistant, Office Manager, or similar role- Must be fluent in Russian and English - written and spoken. Native/Bilingual Russian preferred- Experience working with Russian-speaking clients or in international companies is a strong advantage- Proficient in MS Office: Outlook, Excel, Power Point, Word<br>CORE COMPETENCIES & SKILLS- Language: Fluent Russian, Fluent English. Arabic is a plus- Translation: Professional translation and interpretation skills- Organization: Excellent time management and ability to handle multiple priorities- Communication: Strong written and verbal communication skills- Discretion: High level of confidentiality and professionalism- Problem Solving: Proactive and able to anticipate executive needs- Technical: MS Office, Google Workspace, Zoom, Teams<br>Work Conditions- Employment Type: Full-time.- Location: Kattamya, Cairo.<br>Interested candidates to send their updates resume to careers@gobus-eg.com mentioning the job title in the subject line.

About the Role We are looking for an experienced and results-driven Senior Real Estate Consultant to join our team and play a key role in driving property sales, building strong client relationships, and identifying new business opportunities. The ideal candidate will have strong knowledge of the real estate market, excellent negotiation and communication skills, and a proven track record in residential, commercial, or investment property sales. This role requires a highly motivated professional who can manage the full sales cycle and provide clients with expert property and investment advice. Key Responsibilities Develop and execute effective sales strategies to achieve and exceed individual and team sales targets. Identify and generate new business opportunities through networking, referrals, lead generation, and market research. Build and maintain strong relationships with clients, investors, property owners, and key stakeholders. Understand clients' property requirements, budgets, and investment objectives and recommend suitable opportunities. Advise clients on property options, market conditions, pricing, investment potential, and expected returns. Manage the complete sales cycle from lead generation and property presentations through negotiation, closing, and post-sale follow-up. Conduct property viewings, presentations, and client meetings professionally. Negotiate offers, terms, and contracts while ensuring the best possible outcome for both clients and the company. Maintain an accurate and up-to-date pipeline using CRM systems. Monitor market trends, competitor activity, new developments, and pricing changes. Develop and maintain a strong network of developers, property owners, investors, and industry professionals. Work closely with marketing and management teams to maximize lead conversion and business growth. Mentor and support junior real estate consultants where required. Prepare regular sales forecasts, pipeline reports, and performance updates for management. Requirements5–8+ years of experience in real estate sales or consultancy, preferably in a senior or high-performing role. Proven track record of achieving and exceeding sales targets. Strong knowledge of the local real estate market and property investment landscape. Experience in selling residential, commercial, or investment properties. Excellent negotiation, presentation, communication, and relationship-building skills. Strong business development and networking capabilities. Ability to manage multiple clients and opportunities simultaneously. Proficiency in CRM systems and Microsoft Office. Strong understanding of sales processes and lead conversion. Professional appearance, strong interpersonal skills, and excellent client-facing presence. Bachelor's degree in Business, Marketing, Real Estate, or a related field is preferred.

Company Description Coldwell Banker®, founded in the United States in 1906, is a global leader in full-service real estate with thousands of offices and Sales Associates across the world. Recognized by independent bodies and media as the top real estate franchise for size, sales revenue, and geographic coverage, the brand offers strong international exposure and proven systems. Coldwell Banker entered Egypt in 2001 and quickly became a leading real estate brokerage, operating multiple branches in Cairo, Alexandria, and key Red Sea areas. The success in Egypt enabled Coldwell Banker Intercontinental Affiliates to become Master Franchiser across 35 countries in the Middle East, Eastern Europe, and Central Asia. This regionally influential network offers real estate professionals in Egypt a strong platform for growth, training, and career mobility.<br>Role Description This is a full-time, on-site Real Estate Agent role based in New Cairo. The Real Estate Agent will support clients through the full property transaction cycle, including identifying suitable properties, arranging viewings, and providing market insights. Responsibilities include prospecting and qualifying leads, maintaining an up-to-date property portfolio, preparing and presenting offers, and negotiating purchase, sale, or lease terms in alignment with company policies. The role involves delivering consistent client service, managing documentation and contracts, coordinating with legal and finance stakeholders, and ensuring regulatory compliance. The Real Estate Agent will also contribute to local marketing activities, maintain accurate records in company systems, and collaborate with team members to achieve individual and branch sales targets.<br>Qualifications<br> Candidates should possess a valid Real Estate License and a solid understanding of Real Estate practices and regulations. Candidates should possess strong Customer Service skills, including client relationship management and responsiveness to client needs. Candidates should possess Sales capabilities, including lead generation, negotiation, and closing skills. Candidates should possess knowledge of Real Property, including local market trends, property valuation basics, and transaction processes. Candidates should possess excellent communication and interpersonal skills, with the ability to work with diverse clients and stakeholders. Candidates should possess good organizational and time-management skills, with attention to detail in documentation and follow-up. Relevant experience in residential or commercial real estate in Egypt is highly beneficial. A bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred but not mandatory.

Company Description Yalla Edara is a leading HR consultancy and talent management firm that helps businesses design, build, and scale HR functions with sustainable impact. The company delivers end-to-end solutions across recruitment, organizational development, performance management, job design, HR policies, and complete HR department setup. With international expertise in multi-sector recruitment and HR consulting, Yalla Edara serves diverse markets and has a strong track record in building HR departments and scalable performance frameworks. Its client-centric approach ensures tailored solutions that fit each organization’s unique needs, supported by a strong talent network that connects businesses with professionals who drive growth. Yalla Edara believes people are the engine of business success and focuses on unlocking their potential through innovative HR strategies.<br>Role Description The Senior Property Consultant is a full-time, on-site role based in Alexandria, Egypt. The role involves managing the full sales cycle for real estate properties, including prospecting, client meetings, property viewings, and closing deals. The Senior Property Consultant will provide advisory services to clients, understand their needs, present suitable property options, and negotiate terms that align with client and company objectives. Daily responsibilities include maintaining an updated portfolio of properties, building and nurturing long-term client relationships, preparing proposals and contracts, and ensuring a high standard of customer service. The role also requires collaboration with internal teams, participation in market research and competitor analysis, and contributing to sales targets and performance goals.<br>Qualifications<br> Strong Consulting and advisory skills, with the ability to assess client needs and recommend suitable property solutions. Excellent Communication skills, including clear verbal and written communication and effective presentation abilities. Proven Customer Service capabilities, with a focus on client satisfaction, responsiveness, and relationship-building. Demonstrated Sales experience, including lead generation, negotiation, and closing deals in a target-driven environment. Solid understanding of the Real Estate market, property valuation, and local regulations relevant to Alexandria and surrounding areas. Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred. Minimum of 3–5 years of experience in real estate sales or property consulting, ideally in a senior or client-facing role. Ability to work on-site, manage multiple clients and properties simultaneously, and use CRM or property management tools effectively. High level of professionalism, integrity, and commitment to ethical sales practices.

Company Description RED | Real Estate Domain delivers a modern, data-backed approach to real estate, serving buyers, developers, and sellers across key destinations including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company offers an end-to-end, customer-focused journey that combines expert industry advice with statistics, technology, and carefully selected value-added services. By leveraging first-hand market information and advanced technology applications, RED helps clients make faster, easier, and well-informed decisions. RED collaborates with a wide range of reputable developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, Imkan, and others, covering both residential and commercial projects.<br> <br><br> Role Description This is a full-time, on-site Real Estate Agent role based in Cairo, Egypt. The Real Estate Agent will support clients through the entire property transaction cycle, including identifying suitable properties, conducting property viewings, and providing market insights grounded in data and local trends. Responsibilities include managing leads, building and maintaining client relationships, negotiating offers and contracts, and coordinating with developers and internal teams to ensure a smooth closing process. The role also involves maintaining accurate property listings, preparing sales presentations, and staying updated on inventory, pricing, and new projects across RED’s coverage areas. The Real Estate Agent is expected to uphold RED’s customer-focused standards and represent the company professionally in all client and developer interactions.<br> <br><br> Qualifications<br> Candidates should possess a valid Real Estate License and a solid understanding of Real Estate regulations and practices. Candidates should possess strong Customer Service and client relationship management skills. Candidates should possess proven Sales experience and the ability to meet or exceed sales targets. Candidates should possess knowledge of Real Property valuation, market analysis, and transaction processes. Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred. Excellent communication, negotiation, and presentation skills in English; Arabic fluency is highly beneficial. Ability to work on-site, manage multiple clients and projects, and use digital tools and CRM systems effectively. Familiarity with Cairo and surrounding real estate markets, including RED’s key areas, is an advantage.

Leasing Manager <br>About the Role:We are looking for a motivated and results-driven Leasing Manager to lead the leasing and sales activities of our co-working space. The ideal candidate will be responsible for generating leads, conducting tours, closing memberships and office agreements, and building strong relationships with freelancers, startups, SMEs, corporate clients, and business partners. The Leasing Manager will play a key role in achieving occupancy targets, increasing revenue, and positioning the co-working space as a preferred business destination. Key Responsibilities: * Generate new leasing leads through calls, visits, referrals, partnerships, and networking. * Conduct professional tours for potential members and corporate clients. * Present available offices, desks, meeting rooms, and membership packages. * Prepare proposals, quotations, offers, and leasing agreements. * Negotiate terms and close deals in line with company policies and revenue targets. * Follow up with leads and maintain a strong sales pipeline. * Achieve monthly and quarterly leasing and occupancy targets. * Build and maintain relationships with startups, SMEs, corporates, brokers, and business communities. * Monitor market trends, competitor pricing, and customer needs. * Coordinate with the operations and community teams to ensure smooth onboarding for new members. * Support renewals, upselling, and expansion opportunities with existing members. * Maintain accurate records of leads, deals, contracts, payments, and reports. * Represent the co-working space professionally during events, exhibitions, and business meetings. Requirements: * Previous experience in leasing, sales, business development, real estate, serviced offices, co-working spaces, or commercial properties. * Strong sales, negotiation, and closing skills. * Excellent communication and presentation skills. * Target-oriented and able to work under pressure. * Good understanding of client needs and commercial terms. * Professional appearance and confident personality. * Good English language skills. * Ability to manage leads, follow-ups, and reports using CRM, Excel, or Google Sheets. * Strong networking and relationship-building skills. Preferred Qualifications: * Experience in commercial leasing, office spaces, business centers, or co-working spaces. * Existing network with startups, SMEs, brokers, or corporate clients. * Knowledge of flexible office solutions, serviced offices, and membership-based leasing models. Key Skills: Leasing, sales, negotiation, closing deals, lead generation, client relationship management, commercial awareness, business development, reporting, occupancy management. Reporting To: Commercial Manager / Head of Leasing Location: New Cairo - Egypt<br>Kindly send your CV through: careers@plug-n.com

Job Purpose<br>The HR Supervisor will support and supervise the effective delivery of HR services across the assigned business scope, ensuring efficient HR operations, employee support, recruitment coordination, performance management, learning and development, compensation and benefits administration, and HR compliance. The role will work closely with employees, managers, HR stakeholders, and external service providers to ensure consistent application of HR policies, accurate employee data, timely HR transactions, and a positive employee experience.<br>Key Responsibilities Supervise day-to-day HR operations and employee lifecycle activities, including onboarding, offboarding, employee records, HR systems transactions, contracts, and employee support. Coordinate recruitment activities, including workforce requirements, candidate sourcing, screening, selection, offers, and onboarding, in collaboration with the relevant Talent Acquisition stakeholders. Support the implementation of performance management processes and ensure timely completion of performance-cycle activities. Coordinate Learning & Development activities, including training needs, development initiatives, and related HR programs. Support compensation and benefits administration, ensuring accurate employee data, benefits processing, and timely coordination of salary and payroll-related inputs. Coordinate employee benefits and insurance administration, including employee additions and deletions, claims, and related documentation and reporting. Support HR compliance and government-related activities, ensuring HR practices and employee records comply with applicable labor requirements and company policies. Prepare HR reports and provide relevant HR data and insights to support management decision-making. Identify opportunities to improve HR processes, service quality, efficiency, and employee experience. Maintain effective communication with employees, managers, HR stakeholders, government authorities, service providers, and other external parties as required.<br>Qualifications & Skills Bachelor’s degree in human resources, Business Administration, or a related field.5–7 years of progressive HR experience, preferably with previous supervisory or team-lead responsibilities. Strong practical knowledge of HR operations and employee lifecycle management. Good understanding of recruitment, performance management, Learning & Development, compensation and benefits, and HR administration. Knowledge of applicable labor regulations and HR practices in the relevant country; regional HR exposure is an advantage. Experience working with HRIS systems and HR reporting. Strong interpersonal, communication, and stakeholder-management skills. Strong English and Arabic communication skills. HR professional certification such as CIPD, SHRM, HRCI, or equivalent is an advantage. Strong organizational, problem-solving, and decision-making abilities.

Company Description Al Mostafa For Trading & Supplies is a trusted supplier of premium food and beverage products, serving the market since 1998. The company provides high-quality products to hotels, hypermarkets, restaurants, healthcare providers, clubs, and corporate clients. With a long-standing presence in the industry, Al Mostafa focuses on reliability, product quality, and strong customer relationships. Potential team members join a business that values professionalism and consistent service across a diverse client base. Role Description This is a full-time, on-site Sales Executive role based in Qesm El Obour. The Sales Executive is responsible for identifying and pursuing new sales opportunities, managing existing accounts, and maintaining strong, long-term customer relationships. Daily activities include visiting clients, presenting product offerings, negotiating pricing and contracts, and following up on orders to ensure timely delivery and customer satisfaction. The role involves preparing sales proposals, tracking sales performance, coordinating with internal teams such as logistics and finance, and providing market feedback to support business development. The Sales Executive is expected to meet sales targets, maintain accurate records in the CRM or sales system, and represent the company in a professional manner at all times. Qualifications Proven experience in B2B sales, preferably in food and beverage trading or related industries. Strong skills in customer relationship management, negotiation, and closing deals. Ability to conduct market research, identify new business opportunities, and manage a sales pipeline. Competence in basic business communication, presentation, and reporting using standard office tools. Comfort working on-site, conducting client visits, and managing field-based sales activities in Qesm El Obour and surrounding areas. Excellent interpersonal and communication skills, with the ability to work collaboratively with internal teams. Strong organizational and time management abilities, with attention to detail and follow-through. Previous experience working with hotels, hypermarkets, restaurants, healthcare providers, or corporate clients is an advantage. Valid driver’s license and willingness to travel locally for client meetings, as required. Bachelor’s degree in Business, Marketing, or a related field is preferred.<br><br>Key Requirements:- Experience: 3–5 years in Food Products / FMCG sales (Mandatory).- Age: 25–35 years.- must have his own car or motor <br>What We Offer:• Salary: Competitive Base Salary + Target Commission.• Working Hours: Saturday to Thursday, 9:00 AM – 5:00 PM (Friday OFF).• Benefits: Social Insurance + Private Health Insurance.• Paid annual and official public holidays.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Talent 360 is hiring a Business Development &amp; Sales Support Executive to support business development and sales operations across Saudi Arabia, the GCC, and Egypt .<br> This role combines business development, lead generation, and sales support , making it ideal for a versatile professional who is comfortable initiating conversations with potential clients while also keeping sales activities, documentation, and opportunities well organized.<br> Work Model: Hybrid Working Days: Sunday to Thursday Working Hours: 9:00 AM – 5:00 PM Location: Based in Egypt Market Coverage: Saudi Arabia, GCC, and Egypt Travel: Potential travel to KSA and GCC based on business and client requirements.<br> Career Opportunity: Exposure to Oracle ERP, enterprise technology, digital transformation, and regional B2B sales.<br> 2–4 years of experience in Business Development, Sales Development, Lead Generation, Sales Support, or Sales Coordination.<br> Strong communication and interpersonal skills with confidence in conducting outbound business communication .<br> Ability to identify prospects, initiate conversations, qualify leads, and maintain consistent follow-up.<br> Strong organizational skills with excellent attention to detail.<br> Ability to manage multiple opportunities, deadlines, and sales activities simultaneously.<br> Good knowledge of Microsoft Excel and CRM systems.<br> Strong coordination and follow-up skills.<br> Excellent command of English ; Arabic is a strong advantage.<br> Bachelor’s degree in Business, Information Technology, Marketing, or a related field .<br> Preferred Qualifications Exposure to Oracle ERP, Oracle Fusion, EBS, ERP solutions, or IT services .<br> Previous experience in technology or enterprise solution sales .<br> Familiarity with the Saudi enterprise, government, or semi-government market .<br> Experience working with Saudi government tender portals.<br> Understanding of RFP/RFQ and tender processes.<br> Existing exposure to enterprise accounts or technology decision-makers in KSA or the GCC.<br> Key ResponsibilitiesBusiness Development &amp; Lead Generation Research and identify target enterprise, government, and semi-government accounts across KSA and the GCC.<br> Conduct outbound prospecting through phone calls, emails, LinkedIn, and other business channels .<br> Identify, qualify, and follow up on potential business opportunities and inbound leads.<br> Build and maintain a database of target accounts and key decision-makers.<br> Schedule discovery meetings and qualify opportunities before handing them over to the Sales team.<br> Support lead-generation campaigns, marketing activities, events, and post-event follow-ups.<br> Maintain consistent follow-up with prospects to support pipeline development.<br> Sales Support &amp; Coordination Maintain accurate CRM records, pipeline information, sales activities, and reports .<br> Coordinate the preparation and submission of proposals, RFPs, RFQs, and tenders .<br> Track proposal and tender deadlines and ensure all required documents are submitted on time.<br> Prepare and coordinate quotations, contracts, presentations, and standard sales documentation .<br> Support vendor registrations and customer onboarding requirements.<br> Manage and follow up on government tender portals , including Etimad.<br> Schedule client meetings and coordinate communication between Sales, Presales, Consulting, and Delivery teams .<br> Support the Sales team throughout the sales cycle, from initial opportunity identification through to closing.<br> Maintain organized records of client communications, proposals, opportunities, and follow-ups.<br></span> </div>

Senior Logistics Specialist Location: Heliopolis, Cairo, Egypt Department: Supply Chain / Logistics Employment Type: Full-Time Job Summary We are seeking an experienced and proactive Senior Logistics Officer to manage and optimize international logistics operations for imported raw materials. The role will be responsible for ensuring the efficient movement of shipments from suppliers’ ports to company warehouses while optimizing total landed cost, transit time, service levels, and operational efficiency. The successful candidate will manage freight negotiations, shipping lines, freight forwarders, shipment execution, logistics documentation, ERP data accuracy, and performance reporting. The role will also contribute to process improvement and provide guidance to junior logistics team members. Key Responsibilities1. Freight Negotiation & Logistics Strategy Negotiate freight rates and service terms with shipping lines and freight forwarders. Identify and secure cost-effective direct shipment solutions. Develop long-term freight agreements and seasonal contracts to optimize costs and vessel availability. Maintain freight rate benchmarks across key routes and ports. Monitor freight market trends and identify cost-saving opportunities.2. Port & Route Optimization Evaluate major Egyptian ports, including Alexandria, Dekheila, Damietta, and Sokhna, based on total landed cost and transit time. Analyze freight, inland transportation, port charges, and related logistics costs. Recommend the most efficient port of discharge and shipping route. Maintain updated inland transportation cost matrices and logistics service provider rate databases.3. Shipment Planning & Coordination Manage shipment bookings with shipping lines and freight forwarders. Follow up on booking confirmations, Bills of Lading, vessel details, and shipping documentation. Coordinate CIF and FOB shipments in line with company procedures. Ensure effective shipment planning and execution from origin through final destination.4. Shipment Tracking & ETA Management Monitor ETD, ATD, and ETA for all active shipments. Track vessel movements through shipping platforms and tracking systems. Maintain accurate shipment schedules and logistics dashboards. Provide proactive updates on delays, schedule changes, and potential disruptions. Issue arrival forecasts and notifications to relevant stakeholders.5. Logistics Risk Management Identify potential shipment risks and develop contingency plans for:Port congestion Blank sailings Strikes Adverse weather conditions Freight rate increases Minimize operational disruptions through proactive risk management and alternative routing solutions.6. Transportation & Marine Insurance Coordinate inland transportation with approved logistics service providers. Arrange and monitor marine cargo insurance coverage. Ensure transportation and insurance costs are accurately recorded and controlled.7. Landed Cost Management Consolidate and monitor all logistics cost components, including freight, inland transportation, marine insurance, and port-related expenses. Review supplier and service provider invoices against approved quotations and agreed rates. Identify and resolve billing discrepancies. Provide Finance with accurate supporting documentation for landed cost calculations.8. Import Coordination & Compliance Coordinate with the Import Department to ensure ACID requirements are completed before shipment departure. Ensure shipment files and supporting documents are complete and accurate before customs clearance. Maintain compliance with company procedures and applicable import regulations.9. ERP & Data Management – Odoo Maintain accurate shipment and logistics records within Odoo ERP. Update shipment workflows, milestones, and statuses. Ensure proper filing and maintenance of shipment documentation, including:Proforma Invoice (PI) Bill of Lading (BL) Commercial Invoice Packing List Form 46Insurance Documents Swift Copy Ensure data accuracy, integrity, and timely reporting.10. Reporting & Performance Monitoring Prepare monthly logistics performance reports and management dashboards. Monitor and analyze key logistics KPIs, including:Average freight cost per container Direct shipment ratio Transit time Freight negotiation savings ETA accuracy Demurrage and avoidable penalty costs Provide insights and recommendations to improve logistics performance and reduce costs.11. Team Support & Continuous Improvement Provide guidance, coaching, and support to junior logistics team members. Develop, implement, and continuously improve logistics SOPs. Standardize freight comparison templates and shipment workflows. Establish and maintain strong working relationships with shipping lines, freight forwarders, suppliers, and logistics service providers. Identify opportunities to improve efficiency, reduce costs, and strengthen logistics processes. Qualifications & Experience Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Commerce, or a related field.5–8 years of relevant experience in international logistics, shipping, freight forwarding, or supply chain operations. Strong hands-on experience managing import shipments under CIF and FOB Incoterms. Solid knowledge of Egyptian ports and import logistics procedures. Experience with ERP systems; Odoo is highly preferred. Strong freight negotiation, procurement, and vendor management skills. Excellent analytical, problem-solving, and decision-making abilities. Advanced Microsoft Excel and reporting skills. Excellent communication and coordination skills. Fluent in English and Arabic. Key Performance Indicators (KPIs) Average Freight Cost per Container Direct Shipment Ratio Transit Time to Warehouse Freight & Port Cost Savings ETA Accuracy Avoidable Demurrage & Penalty Costs Shipment Execution & Documentation Accuracy Logistics Data Accuracy in Odoo

Role Description<br>The Senior Sales Engineer – Business Development & Market Expansion is a full-time hybrid and highly field-oriented role based in Shibīn al Kawm, with frequent travel across Egypt to industrial zones, factories, farms, agricultural enterprises, commercial facilities, and potential project sites.<br>This is not a desk-based sales position. The role is primarily focused on opening new doors, developing new markets, generating qualified opportunities, and building strong relationships with decision-makers across MAESC’s target sectors.<br>The Senior Sales Engineer will take ownership of developing and executing a structured sales and market expansion plan for MAESC’s integrated cleantech solutions, including renewable energy, bioenergy, waste-to-energy, sustainability solutions, AI-powered monitoring, carbon intelligence, and related infrastructure services.<br>Key Responsibilities<br>* Proactively identify and approach new potential clients across industrial, agricultural, commercial, and public-sector markets.* Conduct frequent field visits to factories, farms, industrial zones, agricultural projects, commercial facilities, and other target sites to identify opportunities and understand client needs.* Build a strong pipeline through direct prospecting, field visits, referrals, partnerships, networking, industry events, and strategic relationships.* Open new accounts and establish relationships with business owners, factory managers, farm owners, engineering departments, procurement teams, sustainability managers, and senior decision-makers.* Develop a clear Sales & Business Development Action Plan, including target sectors, geographical territories, priority accounts, monthly activities, conversion targets, and revenue objectives.* Build, develop, and eventually lead a high-performing sales and business development team, defining individual responsibilities, territories, targets, and KPIs.* Establish practical sales processes, including: * Lead generation and qualification * Client segmentation * Sales pipeline management * Site visit planning * Proposal follow-up * Opportunity tracking * Account management * Forecasting and reporting * Conversion and performance measurement* Implement and maintain appropriate CRM, dashboards, reporting systems, and follow-up tools to ensure every opportunity is tracked from first contact through negotiation and closing.* Define and monitor measurable KPIs such as new leads, client visits, qualified opportunities, proposals submitted, pipeline value, conversion rates, sales cycle, closed contracts, and revenue generated.* Work closely with MAESC’s engineering and project teams to translate customer requirements into technically and commercially competitive solutions.* Prepare and coordinate technical and commercial proposals, presentations, tenders, quotations, and client demonstrations.* Lead commercial discussions and negotiations while maintaining a strong understanding of project economics and customer value.* Develop strategic partnerships with consultants, contractors, suppliers, industry associations, financial institutions, developers, and other market stakeholders capable of generating new business opportunities.* Identify emerging market opportunities and provide management with continuous intelligence regarding customer demand, competitors, pricing, regulations, and sector trends.* Represent MAESC at exhibitions, conferences, industry meetings, networking events, and business development activities.* Maintain relationships beyond the initial sale to generate repeat business, referrals, cross-selling, and long-term strategic accounts.<br>Qualifications<br>* Bachelor’s degree in Electrical, Mechanical, Energy, Environmental Engineering, or another relevant technical discipline.* Proven experience in B2B technical sales, business development, market expansion, or solution selling.* Strong preference for candidates with experience selling to factories, farms, industrial facilities, agricultural enterprises, or infrastructure clients.* Experience in renewable energy, solar energy, cleantech, industrial solutions, sustainability, energy efficiency, or related sectors is highly beneficial.* Demonstrated ability to generate business independently rather than relying only on inbound leads.* Strong field-sales mentality with willingness and ability to travel frequently across Egypt and spend significant time visiting clients and project sites.* Proven ability to build relationships with senior decision-makers and convert initial meetings into qualified commercial opportunities.* Experience developing sales plans, territories, pipelines, KPIs, CRM systems, forecasting, and performance reports.* Previous experience building, mentoring, or managing a sales team is highly preferred.* Strong negotiation, presentation, communication, and closing skills.* Commercial mindset combined with sufficient technical understanding to communicate complex engineering solutions in terms of ROI, operational savings, sustainability impact, and business value.* Self-driven, highly organized, target-oriented, and comfortable being accountable for measurable results.* Ability to work effectively across sales, engineering, operations, management, and external partners.* Strong English communication skills; Arabic fluency is highly desirable.<br>What Success Looks Like<br>Success in this role will be measured not simply by responding to existing inquiries, but by the ability to create new opportunities for MAESC.<br>The successful candidate will continuously expand MAESC’s client network, increase qualified pipeline value, enter new accounts and territories, build a disciplined sales operation, develop a capable team, and convert market relationships into sustainable revenue growth.<br>We are looking for someone who does not wait for opportunities — but knows how to go into the market and create them.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>JOB TITLE</span></strong><span><br><span>Travel Senior Associate| MAF Global Solutions | Global Solutions</span><br><strong><span>ROLE SUMMARY</span></strong><br></span><span>Manage travel requests, support in travel cost optimization, and ensure adherence to travel policies for all operating countries.</span></p><br><br><p><span><br><strong><span>ROLE PROFILE</span></strong></span></p><br><br><ul><li><span>Manageend-to-end business travel arrangements in coordination with the travel agency, including flights, hotels, transportation, visas, and itineraries. </span></li><li><span>Collaborate closely with key stakeholders, including the travel agency, employees/travelers, management, Procurement, and other relevant teams. </span></li><li><span>Ensure compliance with company travel policies, contracted corporate agreements, and negotiated rates, while identifying and reporting any exceptions. </span></li><li><span>Monitor and audit travel agency performance and controls, ensuring service quality, compliance, risk management, and operational efficiency. </span></li><li><span>Research and evaluate travel options by comparing flights, accommodations, transportation, and associated costs to secure the most cost-effective solutions. </span></li><li><span>Drive travel cost optimization and continuous improvement by identifying savings opportunities, improving processes, and proposing efficient scheduling and transportation methods. </span></li><li><span>Provide 24/7 support for business travel emergencies and ensure timely resolution of travel-related issues for employees. </span></li><li><span>Manage travel-related purchasing activities, including issuing Purchase Orders and ensuring the required internal approval cycles are completed.</span></li></ul><br><p><span><br><strong><span>REQUIREMENTS</span></strong><br></span></p><br><br><ul><li><span>Bachelor’s degree in any field, with <strong>1–2 years of relevant experience</strong> in a travel agency, corporate travel, or a similar role. </span></li><li><span>Strong knowledge of travel agency operations, travel industry regulations, and compliance requirements, including experience managing flights, hotels, tickets, and visas. </span></li><li><span>Experience working with travel agencies within large organizations, with exposure to corporate travel policies, agreements, and cost management. </span></li><li><span>Strong negotiation, analytical, organizational, and time-management skills, with a demonstrated focus on cost optimization and operational efficiency. </span></li><li><span>Strong communication and stakeholder management skills, with the ability to build collaborative relationships and manage multiple tasks independently. </span></li><li><span>Fluency in English and Arabic is required; knowledge of Concur and SAP is preferred, with procurement experience considered an advantage.</span></li></ul><p><span><br><strong><span>WHAT WE OFFER</span></strong><br></span></p><br><br><ul><li><span>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</span></li><li><span>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</span></li><li><span>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</span></li></ul> <br> </div>

Role Description   The Oil & Gas Sales Engineer is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and engaging oil and gas clients, promoting steel products (ERW Line Pipes) for petroleum-related applications, and developing tailored technical and commercial proposals. The Sales Engineer will manage the sales cycle from lead generation to closing, conduct site and client visits, and provide technical guidance on product selection and specifications. Daily activities include coordinating with engineering and production teams, preparing quotations and contracts, monitoring market trends and competitors, and maintaining long-term client relationships. The role also involves achieving sales targets, participating in industry events, and providing regular reports and forecasts to management.   Qualifications:   Bachelor's degree in Engineering (Mechanical, Petroleum, Industrial, or related discipline) or Business Administration.  3–5 years of proven sales experience in the Oil & Gas industry. Previous experience in the sales of Line Pipe / OCTG is a plus. Previous Oil & Gas field operations experience is a plus. Demonstrated track record of achieving sales targets and developing new business opportunities. Conduct continuous market scanning across upstream, midstream, and downstream Oil & Gas sectors to identify new projects, generate leads, and expand the assigned customer portfolio. Strong understanding of the Oil & Gas supply chain, including Operators, EPC contractors, and service companies. Register our company in all assigned portfolios of Oil & Gas Operators, making sure that we are invited to all RFQs, Tenders & sales occasions. Identify customers’ needs, discuss customers’ requirements, and advise on the capabilities and limitations of the products, solutions, and services being offered. Following up on the operations plan for the assigned portfolio to get early information from the clients, to be ready with immediate participation. Give presentations; demonstrate products and solutions, and provide all the technical and commercial material needed for the customer. Report to the Sales Manager with sales visits & plan according to the assigned portfolio.   Skills:   Strong communication, negotiation, and presentation skills, with the ability to explain technical concepts clearly. Ability to understand technical products and recommend suitable solutions. Good command of English. Proficiency in MS Office and CRM tools; fluency in English and Arabic is highly beneficial. Ability to work on-site, travel to client locations as needed, and collaborate effectively with cross-functional teams. Demonstrated ability to meet sales targets and build sustainable client relationships.  <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>رخصة القيادة: خاصة</li><li>المزايا: تأمين اجتماعي</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Telecom Billing Discrepancy Analyst<p><strong>Responsibilities:</strong></p><br><ul><li>Perform monthly billing discrepancy analysis across multiple telecom vendors and account types, identifying rate mismatches, unauthorized charges, missing services, and billing errors against contracted rates and inventory records.</li><li>Cross-reference vendor billing files (EDI, consolidated billing exports) against internal inventory and active work orders to validate charges before disputes are raised.</li><li>Investigate root causes of billing discrepancies - tracing issues to rate changes, incorrect disconnections, inventory gaps, or provider billing errors.</li><li>Open, manage, and follow up on vendor disputes through to resolution, maintaining accurate dispute trackers and ensuring all items are progressed within agreed timelines.</li><li>Produce and deliver monthly discrepancy reports and presentation decks to clients, including billing error summaries, dispute status, and savings/cost avoidance tracking.</li><li>Maintain and update telecom inventory records (circuits, accounts, service IDs) in the TEM platform based on billing analysis findings.</li><li>Identify and flag account-level anomalies - including not-on-inventory, not-on-invoice, and billing error categories with documented analysis for each.</li><li>Coordinate with internal AP and operations teams to ensure discrepancy findings are actioned within the billing cycle where applicable.</li><li>Communicate clearly with vendors and clients on dispute status, providing written analysis and supporting documentation as required.</li><li>Maintain a structured audit trail for all open and closed disputes, ensuring every item is traceable from identification to resolution.</li></ul><p><strong>Requirements:</strong></p><br><ul><li>Minimum 3 years of experience in telecom billing analysis, billing reconciliation, or a closely related field - MUST.</li><li>Demonstrated ability to analyze large billing datasets and identify discrepancies at the line-item level experience with EDI files, consolidated billing exports, or equivalent is a strong advantage.</li><li>Advanced Microsoft Excel skills - pivot tables, VLOOKUP/XLOOKUP, large dataset handling, and formula-based reconciliation - MUST.</li><li>Exceptional attention to detail - ability to catch inconsistencies across high-volume billing data without missing items.</li><li>Strong analytical thinking and root cause investigation skills, not just flagging issues, but tracing them to their source.</li><li>Experience with dispute management and vendor communication - opening disputes, following up, and tracking resolution.</li><li>Ability to manage multiple open items simultaneously across different vendors and clients without losing track.</li><li>Clear written and verbal communication in English, ability to explain billing findings to both technical and non-technical audiences - MUST.</li><li>Experience with TEM platforms is a strong advantage.</li><li>Bachelor's degree in Accounting or Finance - preferred. Equivalent hands-on experience in telecom billing or financial reconciliation will be considered in lieu of a degree.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Sales Manager – HDPE Pipes is responsible for developing and executing the commercial strategy to grow sales, market share, and profitability for the company's HDPE pipe product lines across assigned regions and customer segments. The role will manage key customer relationships, lead a sales team, develop channel partners and distributors, and collaborate with technical, supply chain, and product teams to deliver customer-focused solutions and achieve revenue targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key Responsibilities</p><p>Sales Strategy &amp; Planning</p><ul><li><p>Develop and implement a comprehensive sales strategy for HDPE pipes aligned with company objectives and market demand.</p></li><li><p>Define annual sales targets, territory plans, pricing strategies, and promotional activities to achieve revenue and margin goals.</p></li><li><p>Analyse market trends, competitor activities, and customer needs to identify growth opportunities and risks.</p></li></ul><p>Business Development &amp; Key Accounts</p><ul><li><p>Identify, prospect, and win new customers across sectors such as municipal water, irrigation, industrial, oil &amp; gas, and construction.</p></li><li><p>Manage and grow strategic key accounts through regular engagement, commercial negotiations, and value-added proposals.</p></li><li><p>Develop and maintain long-term relationships with consultants, contractors, distributors, and government procurement bodies.</p></li></ul><p>Technical &amp; Commercial Support</p><ul><li><p>Work closely with Technical and Product teams to develop tailored HDPE pipe solutions, specifications, and value propositions for customers.</p></li><li><p>Support tender responses, product demonstrations, technical clarifications, and site visits as required.</p></li><li><p>Provide commercial guidance on pricing, payment terms, contracts, and warranty conditions to protect company interests while meeting customer needs.</p></li></ul><p>Marketing &amp; Market Development</p><ul><li><p>Collaborate with Marketing to develop product collateral, case studies, technical datasheets, and promotional campaigns targeted at key segments.</p></li><li><p>Represent the company at trade shows, industry events, and customer forums to promote HDPE pipe solutions and collect market intelligence.</p></li><li><p>Drive specification inclusion with consultants and engineers through technical seminars, training sessions, and joint site activities.</p></li></ul><p>Qualifications</p><ul><li><p>Bachelor’s degree in Engineering, Business, Commerce, or a related discipline. A technical qualification in civil, mechanical, or polymer engineering is advantageous.</p></li><li><p>Postgraduate qualification (MBA or equivalent) is desirable.</p></li></ul><p>Experience</p><ul><li><p>Minimum 5 years of sales experience within the pipes, plastics, building materials, infrastructure, or industrial products sectors.</p></li><li><p>At least 3 years in a sales leadership role managing teams, channels, or key accounts.</p></li><li><p>Proven track record selling HDPE pipes, PE materials, or related fluid-handling systems is highly desirable.</p></li><li><p>Experience engaging with municipal authorities, contractors, consultants, and distributors across regional markets is an advantage.</p></li></ul><p>Key Performance Indicators (KPIs)</p><ul><li><p>Sales Revenue | Gross Margin (%) | New Account Acquisition | Order Conversion Rate | Average Order Value | Sales Pipeline Coverage | On-Time Delivery | Customer Satisfaction (CSAT) | Tender Win Rate | Forecast Accuracy | Sales Cost to Revenue | Account Retention &amp; Growth</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>Who we are</strong> </p> <p>We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory &amp; transaction services, project management.</p> <p>We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.</p> <p> <strong>Why choose us</strong> </p> <p>Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.<br> <br> <strong>Job Purpose: </strong> <br> </p> <p>The Fit-Out Project Manager is responsible for leading, coordinating, and delivering fit-out projects within the commercial and banking sectors. This role requires direct engagement with clients, key stakeholders, design consultants, tenants, and contractors to ensure projects are delivered on time, within budget, and to the highest quality and compliance standards. The Project Manager will oversee all stages of the project lifecycle from initiation and design coordination through construction, handover, and operational readiness.<br> <br> <strong>What you will be doing:</strong> <br> </p> <ul> <li>Plan and oversee project management activities in an effective manner.</li> <li>Monitoring and control projects budgets and margins, and ensure revenue protection, and implement projects within the decided-upon budget, timeline, and scope.</li> <li>Prepare, monitor and present project updates to relevant stakeholders, clients, or project team members.</li> <li>Prepare estimate and RFP construction scoping documents for issuing to supply chain at estimation stages, after maintaining required approvals.</li> <li>Chair projects weekly meetings, preparing MOMs and relevant project documents.</li> <li>Report all projects to HOP on a weekly basis.</li> <li>Prepare project schedules.</li> <li>Prepare regular HSE site reports.</li> <li>Ensure that all project activities from design to deployment are performed within the allotted schedules.</li> <li>Update relevant stakeholders or team members on the project progress. </li> </ul> <p> <strong> <strong>What you will bring:<br> </strong> </strong> </p> <ul> <li>Bachelor's degree in engineering, with 5-8 years experience in project management of fit-out projects or Interior Design experience, ideally client side or with a PMC.</li> <li>Familiarity with MS Projects, AutoCAD and project management software.</li> <li>Ability to multitask and communicate in high pressure situations. </li> <li>Excellent skills in presenting, analyzing data and creating actionable reports.</li> <li>Fluency in English business communication is a must.</li> </ul> </div> <div></div></div></section>

Executive Administrative Assistant Company: CYBER سايبرIndustry: Cybersecurity & Technology Services Location: Cairo, Egypt Employment Type: Full-time Work Model: Hybrid / On-site as required CYBER سايبر is looking for a highly professional, organized, and proactive Executive Administrative Assistant to support the Executive Management team in a fast-paced cybersecurity and technology environment. This role is ideal for a candidate with strong experience in multinational companies, global technology firms, cybersecurity companies, consulting firms, or professional services organizations. The selected candidate will provide high-level administrative and executive support, manage communications, coordinate meetings, prepare professional documents, follow up on action items, and ensure smooth day-to-day operations for senior leadership. Key Responsibilities Provide direct administrative support to the CEO, CISO, and Executive Management team. Manage executive calendars, meetings, appointments, reminders, and daily schedules. Coordinate internal and external meetings, including agendas, invitations, meeting rooms, virtual meeting links, and follow-up actions. Prepare meeting minutes, executive notes, action trackers, and follow-up reports. Draft, review, and format professional emails, official letters, memos, reports, and business correspondence in English and Arabic. Prepare executive summaries, presentations, dashboards, and management reports. Organize and maintain confidential records, contracts, proposals, approvals, policies, and official correspondence. Coordinate with internal departments including Cybersecurity, IT, HR, Finance, Procurement, Legal, Sales, and Operations. Support client, vendor, consultant, and stakeholder communication in a professional manner. Assist in travel arrangements, accommodation, logistics, and expense documentation when required. Support executive follow-up on business priorities, approvals, deadlines, and pending tasks. Maintain strict confidentiality when handling sensitive information and executive communications. Technical & Business Tools Experience The ideal candidate should have strong hands-on experience with Microsoft Office Suite, including:Microsoft Outlook – calendar management, email coordination, meeting scheduling, and follow-up. Microsoft Word – official letters, reports, memos, policies, and professional documentation. Microsoft Excel – trackers, follow-up sheets, reports, basic analysis, dashboards, and data organization. Microsoft Power Point – executive presentations, client decks, management reports, and meeting materials. Microsoft Teams – virtual meetings, internal communication, file sharing, and stakeholder coordination. Microsoft Share Point / One Drive – document management, secure file sharing, version control, and organized record keeping. Experience with CRM systems is also required or strongly preferred, including platforms such as:Salesforce Microsoft Dynamics 365Hub Spot Zoho CRMOr similar CRM platforms The candidate should be able to update client records, track meetings, manage follow-up actions, prepare customer reports, support business development activities, and ensure CRM data is accurate and up to date. Required Qualifications Bachelor’s degree in Business Administration, Management, English, Information Systems, or a related field. Minimum of 5 years of experience as an Executive Assistant, Administrative Assistant, Office Manager, or Executive Coordinator. Previous experience supporting C-level executives or senior management. Strong experience in international, technology-driven, cybersecurity, consulting, or professional services environments. Excellent command of English and Arabic, both written and spoken. Strong ability to draft professional emails, formal letters, reports, meeting minutes, and executive summaries. Advanced proficiency in Microsoft Office tools and business communication platforms. Strong organizational, time management, and follow-up skills. Ability to manage confidential and sensitive information with professionalism and discretion. High attention to detail, accuracy, and quality of work. Ability to work under pressure and manage multiple priorities. Preferred Experience Experience in cybersecurity, IT, digital transformation, consulting, or technology services companies. Experience working with multinational companies or global corporate standards. Experience dealing with senior executives, board members, clients, vendors, and government-related stakeholders. Familiarity with project coordination, task tracking, executive reporting, and business operations. Understanding of confidentiality, data privacy, access control, and secure document handling. Key Skills Executive-level communication. Professional writing and business correspondence. Calendar and meeting management. Strong follow-up and task tracking. Excellent organization and prioritization. CRM and client coordination. Microsoft Office advanced skills. Confidentiality and business discretion. Problem-solving and coordination. Professional appearance and executive presence. Ability to work in a fast-paced environment. Candidate Profile We are looking for a mature, reliable, and highly organized professional who understands the importance of executive time, confidentiality, accuracy, and corporate image. The ideal candidate will act as a trusted administrative partner to the Executive Management team and will represent the company with professionalism, confidence, and attention to detail.<br>#Hiring #Executive Assistant #Administrative Assistant #Cybersecurity #Technology Jobs #Cairo Jobs #Office Management #CRM #Microsoft Office #CYBER

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking a German-speaking L&amp;D professional to deliver impactful learning experiences that build functional capabilities across teams. The role focuses on facilitating engaging training sessions, identifying capability gaps, and supporting colleagues through coaching and development initiatives, while contributing to high-quality training outcomes and operational excellence</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Deliver engaging and effective learning sessions using a range of methods such as digital tools, in-person training, and coaching approaches.&nbsp;</li> <li>Act as a development consultant, promoting the adoption of learning platforms such as Vodafone University.</li> <li>Adapt and localise learning content to meet specific business and cultural requirements.</li> <li>Collaborate with internal teams and external partners to deliver learning priorities and initiatives.</li> <li>Work closely with HR shared services teams to support training administration and enablement.</li> <li>Serve as a key point of contact for stakeholders including HR, business teams, and global L&amp;D colleagues.</li> <li>Identify learning needs through audits and provide insights to functional experts.</li> <li>Track and report on training progress and learner performance.</li> <li>Deliver upskilling and cross-skilling programmes to support workforce capability growth.</li> <li>Monitor training outcomes and highlight gaps to improve training-to-performance conversion.</li> <li>Facilitate feedback and coaching sessions to enhance learner performance and engagement.</li> <li>Work flexibly across rotational shifts, including early and late hours as required.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>A learning professional with experience in delivering training programmes and facilitating knowledge transfer.</li> <li>Fluent in German (written and spoken), with strong communication and presentation skills.</li> <li>Comfortable engaging with diverse audiences and building strong professional relationships.</li> <li>Skilled in using digital tools and virtual platforms to enhance learning experiences.</li> <li>Able to understand organisational strategy and align learning initiatives accordingly.</li> <li>Knowledgeable in coaching techniques and adult learning principles, with relevant certifications considered beneficial.</li> <li>Experience as a language instructor or in multilingual training environments is advantageous.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to deliver impactful learning experiences across diverse teams and geographies.</li> <li>Exposure to global stakeholders and collaboration across Vodafone’s international network.</li> <li>Continuous professional development in learning design, facilitation, and coaching practices.</li> <li>Hands-on experience with advanced learning platforms and digital training tools.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced facilitation and presentation techniques in multilingual environments.</li> <li>Stakeholder management and cross-functional collaboration.</li> <li>Learning needs analysis and training effectiveness measurement.</li> <li>Digital learning delivery and virtual facilitation skills.</li> <li>Coaching and performance improvement methodologies.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br><ul> <li>LinkedIn:&nbsp;VOIS LinkedIn</li> <li>Facebook: VOIS Facebook</li> <li>Instagram: VOIS Instagram</li> <li>You can also chat with our employees to learn more about our projects: VOIS Employee Chat</li> </ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br> VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br> As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br> We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br> #VOIS #BeUnrivalled #CreateTheFuture<br> <br><br><br><b>About this Role</b> <br>We are seeking a Network Operations Specialist to provide customer-facing technical support for premium business customers with complex networking solutions and demanding service level requirements. This role operates within a 24/7 shift-based environment and focuses on network fault management, incident ownership, troubleshooting, root cause analysis, and stakeholder communication. The successful candidate will work closely with customers, vendors, and internal technical teams to ensure seamless service operations and high service quality.<br><br><br><b>What you’ll do</b> <br>Provide technical service desk support for premium business customers with complex network environments.<br> Initiate diagnostics and perform proactive analysis of network faults and alarms.<br> Conduct root cause analysis for network incidents and service disruptions.<br> Support day-to-day operations through effective change and fault management aligned with ITIL practices.<br> Take ownership of incidents throughout the full lifecycle while ensuring adherence to agreed SLAs.<br> Escalate and transfer incidents to relevant technical teams where required for resolution.<br> Coordinate with vendors and third-party partners to prioritise and resolve customer-impacting issues.<br> Assess business impact and ensure timely escalation of critical service issues.<br> Keep customers regularly informed regarding progress and service restoration activities.<br> Participate in customer bridge calls and support technical troubleshooting activities.<br> Manage multiple priorities effectively while maintaining accurate queue management and process compliance.<br><br><br><b>Who you are</b> <br>CCNA certification is essential.<br> At least 1 year of Network Operations Centre (NOC) experience in a technical support environment.<br> Knowledge of routing protocols including OSPF, BGP, EIGRP, and ISIS.<br> Understanding of LAN switching technologies including VLANs, Trunking, STP, and PVST across Catalyst and IOS-based platforms. Familiarity with WAN technologies such as ATM, Frame Relay, HDLC, PPP, and ISDN.<br> Exposure to MPLS fundamentals, including LDP, TDP, and Traffic Engineering, is advantageous.<br> Educational background in Engineering, Computer Networks, Telecommunications, or a related discipline. Strong customer engagement and communication skills with the ability to support customers globally.<br> Fluent written and spoken English.<br> Ability to multitask, collaborate effectively, adapt to changing situations, and apply a structured approach to troubleshooting.<br> CCNP certification would be considered an advantage.<br><br><br><b>Not a perfect fit?</b> <br></span><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br>Opportunity to work within a global telecommunications environment supporting enterprise customers.<br> Exposure to complex network infrastructures, operational processes, and customer-facing technical engagements.<br> Experience working with international customers, vendors, and cross-functional technical teams.<br> Development within a technology-driven environment focused on operational excellence and continuous learning<br><br><br><b>What skills you will learn</b> <br>Advanced network fault diagnosis and troubleshooting techniques.<br> Incident management and service operations aligned to ITIL principles.<br> End-to-end SLA management and customer communication practices.<br> Root cause analysis and service restoration methodologies.<br> Collaboration with vendors, third parties, and technical support teams within a global operational environment<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status,, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br>LinkedIn: VOIS LinkedIn<br> Facebook:&nbsp;VOIS Facebook<br> Instagram:&nbsp;VOIS Instagram<br> Chat with our employees:&nbsp;Employee Connect<br><br><br><br> </div>