Contract Representative Jobs in Egypt
8040 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least a high school diploma.</li><li>At least 2 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programs (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul><p></p></section>
Key Responsibilities<br><br> Inspections & Preventive Maintenance Conduct regular inspections of plumbing, electrical, and HVAC systems Perform preventive maintenance on elevators, fire safety systems, and security infrastructure Identify potential issues early and report or resolve them before they escalate Repairs & System Maintenance Carry out plumbing repairs — leaks, clogged drains, faulty fixtures Maintain water heaters, pumps, and sewage systems Inspect and repair electrical wiring, outlets, and lighting fixtures Keep HVAC systems fully functional and energy-efficient Structural & Exterior Maintenance Inspect and repair roofs, walls, flooring, and external facades Perform or coordinate painting, sealing, and drainage upkeep Support landscaping maintenance to keep the property well-kept Emergency Response Support Respond to urgent maintenance requests — power outages, leaks, broken locks Provide on-call support for tenant and owner emergencies as scheduled Coordinate with external contractors for specialized repair needs Documentation & Compliance Support Help organize permits, contracts, and legal documentation for properties Support compliance with local regulations, safety standards, and operational guidelines Maintain warranties, maintenance manuals, and service records Inventory & Resource Management Track maintenance tools, spare parts, and equipment Coordinate with suppliers for stock replenishment Ensure proper storage and handling of materials System Testing & Quality Assurance Perform final testing of mechanical, electrical, and plumbing systems Verify security, access control, and fire safety systems function correctly Support implementation of energy efficiency and sustainability measures Defect Documentation & Handover Support Track remaining defects and follow up with contractors on rectifications Verify completion of outstanding works ahead of full operational takeover Maintain detailed records of maintenance tasks and project completion<br><br>Requirements<br><br>Education<br><br>Bachelor's degree in Architectural, Civil Engineering, or a related technical field (or equivalent technical diploma<br><br>with relevant experience)<br><br>Experience<br><br>3-5 years of experience in projects handover, facility management, building maintenance, engineering, or a related<br><br>field<br><br>Hands-on experience with plumbing, electrical, and HVAC systems in residential or commercial properties Experience supporting preventive maintenance programs and responding to emergency repair requests<br><br>Technical Skills<br><br>Working knowledge of handover of plumbing, electrical, civil and HVAC systems and standard techniques Ability to read technical drawings, blueprints, and maintenance manuals Familiarity with fire safety, security, and access control systems Comfortable using computerized maintenance management systems (CMMS) or similar tracking tools Basic understanding of energy efficiency and sustainability practices in building operations<br><br>Other Requirements<br><br>Willingness to be on-call for emergency maintenance requests, including outside standard hours Perform inspection and repair work on-site Strong attention to detail for compliance documentation and defect tracking Good communication skills for coordinating with contractors, tenants, and the Facility Management Supervisor
We are seeking a dynamic and experienced Music Academy Coordinator to join our team at the Music Academy for the GIU campus. This role involves a blend of administrative and creative responsibilities, coordinating closely with various departments within the GIU framework and managing the intersection of artistic, academic and administrative functions.<br>Key Responsibilities:<br>Coordinate internally between the music academy and other departments within GIU, especially with key university stakeholders, including the Center of Continuing Education, Student Activities, MPC, Faculty of Applied Sciences and Arts, External Relations and more. Liaise between the academy’s management, GIU Music Circle and the future Music School, as well as the GUC Music Ensemble Assist the heads of the academy and artistic/academic affairs with administrative tasks. Assist in planning and budgeting the academy’s annual activities, including negotiations with artists as well as obtaining necessary approvals and permits for events and workshops. Manage inventory and lending system of the Music Academy’s equipment and instruments Identify and engage external partners and sponsors, relevant to the music and arts sector. Organize exchange projects between Egypt and Germany, within the GIU/GUC Berlin Campus framework and beyond. Prepare technical riders for concerts and coordinate with suppliers. Conduct ongoing research on equipment and instrument needs for the academy, as well as maintaining an updated inventory. Market and promote the academy through PR as well as digital marketing tools (social media, email marketing, newsletter). Archive events, including documentation, media coverage, photos, and feedback. Help launch the GIU Music School, manage music school applications, instructor contracts and payment processes.<br>Required Profile:<br>Educational and Work Background / Language Proficiency Preferably a Masters degree in cultural management, management or musicology. Related study fields or relevant work experience in a similar role is also possible. The candidate should be highly proficient in spoken and written Arabic as well as in English.<br>Musical Experience Practical experience in music is an asset. A passion for music and commitment to music education are a must.<br>Administrative Skills Proficiency in administrative tasks and software skills (Microsoft Office, Google Workspace, Asana). Familiarity with design software and technology is an asset.<br>Communication Skills Excellent written and verbal communication skills with colleagues, students and external stakeholders. Additionally, skills in building relationships within the music community and networking with stakeholders.<br>Leadership and Team Management Experience in leading and managing teams as well as problem solving and conflict management skills.<br>Organizational Abilities Strong capability in organizing events and managing multiple tasks with impeccable time management.<br>Additional Requirements<br>Ability to walk extensively on campus. Flexibility for irregular working hours and sometimes work over the weekend, based on the academy’s requirements. Knowledge of the cultural and musical scene in Egypt.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><em><strong>Envision Employment Solutions </strong></em><em>is currently looking for a </em><em><strong>CEO Office Manager </strong></em><em>for one of our partners, a pioneer in development.</em></p><br><p><strong>Job Summary:</strong></p><br><p>To ensure the effective and efficient management of the Chief Executive Officer's office by coordinating the CEO's schedule, communications, meetings, priorities, and key deliverables. The role serves as the primary coordination hub between the CEO, the Executive Committee (EXCO), the Board, and external stakeholders, ensuring seamless communication, timely follow-up, and strict confidentiality. The role manages operational and administrative priorities, monitors the execution of key actions, and facilitates executive coordination, enabling the CEO to focus on high-priority decisions and engagements. The role also supports the CEO across the full scope of his professional and personal responsibilities, as directed.</p><br><p><strong>Responsibilities:</strong></p><br><p><strong>Executive Calendar & Time Management</strong></p><br><ul><li>Own and manage the CEO's calendar, ensuring effective prioritization of meetings, business commitments, site visits, travel, and key engagements.</li><li>Evaluate, prioritize, and coordinate meeting requests to ensure the CEO's time is aligned with business priorities.</li><li>Proactively identify and resolve scheduling conflicts while balancing priorities and business needs.</li><li>Prepare and maintain the CEO's daily, weekly, and monthly agenda, ensuring all meetings are supported with relevant pre-reading materials, briefing notes, presentations, and required documentation.</li><li>Coordinate executive schedules with EXCO members and key stakeholders to ensure seamless planning and execution of meetings.</li><li>Monitor changes to the CEO's commitments and communicate updates promptly to all relevant stakeholders.</li></ul><p><strong>Executive Meetings & Action Management</strong></p><br><ul><li>Organize EXCO, Board, and key stakeholders' meetings including scheduling, logistics, venue arrangements, catering, and technology requirements.</li><li>Prepare, review and distribute meeting agendas in coordination with the CEO, ensuring all supporting documents and presentations are complete and circulated within agreed timelines.</li><li>Attend meetings as required, accurately record minutes in Arabic or English, and distribute approved minutes within the agreed time.</li><li>Maintain a centralized action tracker for decisions, commitments, and assigned actions, proactively following up with relevant departments to ensure timely completion.</li><li>Monitor the implementation of meeting decisions and escalate overdue or high-risk actions to the CEO as appropriate.</li><li>Maintain organized and confidential records of agendas, minutes, resolutions, and supporting documentation in accordance with record-retention requirements.</li></ul><p><strong>Correspondence & Communication</strong></p><br><ul><li>Serve as the primary point of contact for the CEO Office, professionally managing incoming emails, correspondence, visitors, and communication requests.</li><li>Draft, review, edit, translate, and format high-quality correspondence, reports, presentations, speeches, memos, letters, and announcements in both Arabic and English.</li><li>Manage the flow of incoming and outgoing correspondence to the relevant department, ensuring timely routing, tracking, follow-up, and closure of all requests and responses.</li><li>Review all items submitted for the CEO's attention or approval to ensure completeness — including supporting documents, required approvals, and relevant context — before presentation to the CEO.</li><li>Where appropriate, use CEO-approved AI tools to support the review of documents submitted for the CEO's approval — checking completeness, consistency, and quality — before presentation, in compliance with confidentiality and data-security requirements.</li><li>Support the administration of the CEO's professional digital presence (e.g., LinkedIn), including publishing approved content, monitoring messages, and coordinating with Marketing & Communications and appointed agencies, in accordance with the CEO's approval and delegation framework.</li><li>Ensure that all communications issued from the CEO Office are accurate, professionally presented, and aligned with organizational standards and priorities.</li><li>Maintain strict confidentiality when handling sensitive information, executive correspondence, and privileged business matters.</li></ul><p><strong>Travel & Events Arrangements</strong></p><br><ul><li>Plan and coordinate all domestic and international travel arrangements for the CEO, including flights, visas, accommodation, transportation, itineraries, and travel documentation.</li><li>Prepare comprehensive travel itineraries, briefing packs, meeting schedules, and supporting documentation to ensure the CEO is fully prepared for business travel.</li><li>Support the planning and execution of executive meetings, corporate events, project launches, Town Halls, leadership off-sites, and other CEO-sponsored events.</li><li>Coordinate with internal departments and external service providers to ensure all event logistics are delivered efficiently and to the required standard.</li><li>Prepare and reconcile the CEO's business travel and expense claims in accordance with company policies and Finance requirements.</li><li>Coordinate the CEO's media engagements, interviews, and public appearances — including scheduling and briefing materials — in liaison with Marketing & Communications and appointed agencies.</li></ul><p><strong>CEO Office Operations & Coordination</strong></p><br><ul><li>Manage the day-to-day operations of the CEO Office, ensuring efficient administrative processes and high service standards.</li><li>Administer the CEO Office budget, office supplies, and service contracts within delegated authority.</li><li>Raise purchase requests and coordinate with Procurement and Finance to ensure timely acquisition of CEO Office requirements.</li><li>Support the onboarding and administrative arrangements for new EXCO members.</li><li>Maintain organized records, filing systems, and documentation for the CEO Office in accordance with company standards.</li></ul><p><strong>Confidentiality & Governance</strong></p><br><ul><li>Maintain the highest level of confidentiality when handling sensitive commercial, financial, legal, contractual, strategic, and personnel information.</li><li>Exercise sound judgment in determining matters requiring the CEO's attention and independently resolve routine operational issues where appropriate.</li><li>Operate within a delegation-of-authority framework agreed with the CEO, acting on or declining requests on the CEO's behalf only within delegated limits, and escalating all matters beyond those limits to the CEO.</li><li>Safeguard confidential CEO Office records and ensure secure handling, storage, and distribution of sensitive information.</li><li>Promote professional standards, integrity, and discretion in all interactions involving the CEO Office.</li></ul> </div>
Job Summary<br>The Procurement Supervisor – Electromechanical will be responsible for managing and supervising the procurement activities related to electromechanical materials, equipment, and services. The role involves sourcing qualified suppliers, negotiating commercial terms, ensuring timely delivery, and maintaining cost-effective procurement processes while meeting project specifications, quality standards, and schedules.<br>Key Responsibilities<br> Supervise and manage procurement activities for electromechanical materials, equipment, and services.<br> Develop and implement procurement strategies in line with project requirements and company policies.<br> Source, evaluate, and qualify suppliers and subcontractors for electromechanical requirements.<br> Review technical specifications, BOQs, RFQs, and material requirements before initiating procurement activities.<br> Coordinate with Engineering, Technical Office, Projects, Planning, and Commercial teams to ensure procurement requirements are clearly defined.<br> Prepare and issue RFQs, compare supplier quotations, and conduct commercial evaluations.<br> Negotiate prices, payment terms, delivery schedules, warranties, and other commercial conditions.<br> Ensure materials and equipment are procured according to approved specifications, quality standards, and project schedules.<br> Monitor purchase orders and supplier performance to ensure on-time delivery.<br> Follow up on material submittals, approvals, inspections, and delivery schedules.<br> Maintain strong relationships with suppliers and identify alternative sources when required.<br> Monitor market prices and market trends for electromechanical materials and equipment.<br> Support cost-saving and value-engineering initiatives.<br> Review procurement documentation and ensure compliance with company procedures.<br> Coordinate with the Finance team regarding payment terms, invoices, and supplier settlements.<br> Prepare procurement reports, supplier evaluations, and status updates for management.<br> Supervise and guide procurement engineers and coordinators within the team.<br> Resolve procurement-related issues and escalate critical delays or commercial risks when necessary.<br><br><br><br>Requirements<br><br>Qualifications & Requirements<br> Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or a related field.<br> Minimum 5 years of experience in Electromechanical Procurement, preferably within construction, MEP, contracting, or engineering companies.<br> Strong knowledge of electromechanical materials, equipment, and MEP systems.<br> Experience in procurement of items such as HVAC equipment, pumps, motors, generators, transformers, electrical panels, cables, fire-fighting systems, plumbing materials, and related MEP equipment.<br> Strong experience in supplier sourcing, quotation analysis, commercial negotiation, and purchase order management.<br> Good understanding of technical specifications, BOQs, drawings, and project requirements.<br> Experience dealing with local and international suppliers and subcontractors.<br> Strong negotiation, communication, and interpersonal skills.<br> Good knowledge of procurement procedures, contracts, and commercial terms.<br> Strong analytical and problem-solving skills.<br> Ability to manage multiple procurement activities and meet tight project deadlines.<br> Good command of Microsoft Office, especially Excel; knowledge of ERP/procurement systems is preferred.<br> Good command of English.<br> Strong leadership and team-management skills
Head of Sales — Egypt Cairo | Permanent | Senior base salary + commission Reports to the Managing Director, G4S Egypt<br>About the opportunity G4S Egypt — part of Allied Universal, the world's largest security services company — is appointing a Head of Sales to own the commercial engine of the business. You will lead a team of four Account Executives, carry a personal target alongside the team target, and sit at the MD's table on every decision that touches revenue. This is a player-coach role. You will be in front of clients every week — not reviewing a dashboard from a desk.<br>What you will do Own the annual sales plan and the number for G4S Egypt — new logos, renewals, and growth in existing accounts Lead, coach, and performance-manage four Account Executives, including joint client visits and deal reviews Personally lead the largest and most complex pursuits — manned security, integrated solutions, and multi-site contracts Run the pipeline in Salesforce with discipline: stage hygiene, forecast accuracy, and weekly reviews the MD can rely on Build senior relationships across corporate, industrial, logistics, healthcare, and government-adjacent clients in Cairo and beyond Work with Operations and Finance on pricing, margin, and mobilisation so what you sell is what we can deliver Report to the MD on pipeline health, win/loss, and forecast — with the data, not a story<br>What we are looking for Eight or more years in B2B sales, with a clear record of winning new business — not only renewing it Three or more years running your own pipeline and forecasting in Salesforce Experience leading a sales team of three or more people with a combined target Background in services sold to businesses — security, facilities management, outsourcing, logistics, or business services. FMCG, retail, telco, pharma, and banking sales are a different motion and are unlikely to transfer Comfortable selling at MD, COO, and Procurement level, and comfortable being told no Fluent Arabic and professional English<br>Why G4S Egypt A package rebuilt for a genuine Head of Sales we know what this role pays in Cairo and we are paying it Uncapped commission on the deals that matter most Direct line to the MD and real authority over strategy, pricing, and team A global brand behind you when you walk into a room — and a global career map behind that A team of four in place. You are not starting from zero<br>To apply Apply through Linked In and answer the short screening questions. Shortlisted candidates complete a short online assessment we will contact you directly back through Linked In
Company Description RED | Real Estate Domain offers a modern, data-driven approach to real estate, serving buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company focuses on a customer-centered journey, combining expert industry advice with statistics, technology, and a curated bundle of value-added services. RED leverages first-hand market information and digital tools to help clients make faster, easier, and well-informed decisions. The company collaborates with a broad network of reputable developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, and Imkan. These partnerships span both residential and commercial projects, providing diverse opportunities for real estate professionals.<br>Role Description The Real Estate Agent at RED | Real Estate Domain is a full-time, on-site role based in Cairo, Egypt. The agent will support clients throughout the buying, selling, and leasing process by conducting property tours, explaining project features, and matching client needs with suitable residential and commercial offerings. Daily activities include generating and following up on leads, maintaining regular communication with prospects and clients, and preparing and presenting offers and contracts in alignment with company standards and legal requirements. The role involves staying current on market trends in areas such as New Cairo, New Capital, and surrounding regions, updating internal systems with accurate property and client information, and collaborating with colleagues to deliver a high-quality, data-backed customer experience. The agent will also represent RED professionally in meetings and events and uphold the company’s values of transparency, service excellence, and informed advisory.<br>Qualifications<br> Candidates should possess a valid Real Estate License and a solid understanding of Real Property regulations and practices. Candidates should possess strong Real Estate market knowledge, including familiarity with residential and commercial projects in Cairo and surrounding areas. Candidates should possess proven Sales skills, including lead generation, negotiation, and closing deals in a target-driven environment. Candidates should possess excellent Customer Service skills, with the ability to build trust, manage expectations, and maintain long-term client relationships. Relevant qualifications such as a degree or diploma in Business, Marketing, Real Estate, or a related field are beneficial. Strong communication and presentation skills in English and Arabic, with the ability to explain complex information clearly. Comfort with using CRM systems, digital tools, and data reports to support decision-making and client advisory. Ability to work on-site, maintain a professional appearance, and adapt to a fast-paced, evolving real
Company Description<br><br>Portaluna, a Morgans Originals Hotel<br><br>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br><br>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.<br><br>Job Description<br><br>People & Culture (P&C) Specialist<br><br>Department: People & Culture<br><br>Reports to: People & Culture Manager / Director of People & Culture<br><br>Industry: Hospitality<br><br>Job Purpose<br><br>The P&C Specialist supports the daily People & Culture operations and helps ensure a positive, professional, and engaging work environment. The role supports recruitment, onboarding, employee relations, training coordination, attendance, personnel administration, and employee engagement while ensuring compliance with company policies and local labor regulations.<br><br>Key Responsibilities<br><br>Recruitment & Onboarding<br><br> Support the recruitment process, including posting vacancies, screening CVs, arranging interviews, and communicating with candidates. Prepare job offers and required employment documentation. Coordinate the onboarding and induction process for new employees. Ensure new employees complete all required documents and receive the necessary information about hotel policies and procedures. Coordinate with relevant departments to ensure a smooth joining experience. <br><br>Personnel & Administration<br><br> Maintain accurate and updated employee records and personnel files. Prepare HR letters, certificates, contracts, and other employee-related documents. Monitor attendance, absence, annual leave, sick leave, and other employee records. Support payroll preparation by providing accurate attendance and employee information. Ensure employee documentation complies with company requirements and Egyptian labor regulations. <br><br>Employee Relations & Engagement<br><br> Act as a point of contact for employees regarding routine P&C inquiries. Support a positive work environment and encourage open communication between employees and management. Assist in handling employee concerns professionally and confidentially. Coordinate employee engagement activities, celebrations, recognition programs, and internal events. Support initiatives that improve employee satisfaction and workplace culture. <br><br>Learning & Development<br><br> Coordinate training sessions and maintain training records. Support employee induction and mandatory training programs. Follow up with departments regarding training attendance and completion. Assist in identifying training and development needs. <br><br>Performance & Development<br><br> Support the performance review process and ensure required documentation is completed on time. Maintain records related to employee performance and development plans. Assist managers with P&C procedures and documentation when required. <br><br>Policies & Compliance<br><br> Ensure P&C policies and procedures are properly communicated and followed. Maintain confidentiality of employee and company information. Support compliance with labor law, health and safety requirements, and company standards. Assist with P&C reports, audits, and required documentation. <br><br>Qualifications & Experience<br><br> Bachelor’s degree in Human Resources, Business Administration, Management, or a related field. Previous experience in Human Resources / People & Culture, preferably within the hospitality industry. Good knowledge of HR administration and Egyptian labor regulations. Good command of English and Arabic. Good knowledge of Microsoft Office applications. <br><br>Skills & Competencies<br><br> Strong communication and interpersonal skills. Good organizational and time-management skills. Attention to detail and accuracy. Ability to maintain confidentiality. Positive and professional attitude. Ability to work effectively with employees at different levels. Problem-solving and teamwork skills. Ability to handle multiple tasks and priorities. <br><br>Key Success Measures<br><br> Accuracy and completeness of employee records. Timely completion of recruitment and onboarding processes. Effective coordination of P&C activities and training. Employee satisfaction and engagement. Compliance with company policies and labor regulations. <br><br>Qualifications<br><br>Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.<br><br> 1–3 years of experience in Human Resources / People & Culture; hospitality experience is preferred. Good knowledge of Egyptian Labor Law, Social Insurance, and HR procedures. Good command of English and Arabic, both written and spoken. Good computer skills, especially Microsoft Office (Word, Excel, Power Point, and Outlook). Familiarity with HR systems and payroll/attendance systems is an advantage. Good understanding of recruitment, onboarding, personnel administration, employee relations, and training coordination. Strong communication and interpersonal skills with the ability to deal professionally with employees at all levels. Strong organizational skills, attention to detail, and ability to manage multiple priorities. Ability to handle confidential and sensitive employee information professionally. Positive attitude, teamwork mindset, and a people-oriented approach. Previous experience in an international hotel chain or hospitality environment is an advantage. <br><br>Additional Information<br><br>What awaits you...<br><br>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.
About the Company<br>Nile Developments Group is seeking a highly motivated, ambitious, and results-driven Senior Property Consultant to join our Sales team. This role is responsible for driving sales through both Direct Sales and Broker Sales channels, building strong relationships with clients and brokerage companies, and achieving assigned sales targets across the company's Real Estate Development projects. The ideal candidate will have strong real estate sales experience, excellent negotiation and closing skills, a solid understanding of the Egyptian real estate market, and the ability to generate business through both direct client acquisition and professional brokerage networks. About the Role The Senior Property Consultant is responsible for managing the complete sales cycle across both direct and indirect sales channels, from lead generation and client consultation through negotiation, reservation, contracting, and closing. The role focuses on generating new business opportunities, converting qualified leads into successful sales, developing long-term client relationships, and maintaining strong partnerships with brokerage companies to maximize sales performance and revenue contribution.<br>Responsibilities Achieve assigned monthly, quarterly, and annual sales targets. Generate sales through direct client interactions and consultations. Generate sales through brokerage companies and real estate agencies. Develop and maintain strong relationships with existing and potential clients. Build and maintain professional relationships with brokerage companies and brokers. Expand the network of active brokers and identify new brokerage opportunities. Follow up on qualified leads and convert opportunities into successful sales. Manage the complete sales cycle from lead generation to closing. Conduct professional property presentations, project tours, and client meetings. Understand clients' requirements and recommend suitable projects and units based on their needs and investment objectives. Provide professional consultation regarding project offerings, unit specifications, payment plans, pricing, and investment opportunities. Handle client objections and negotiate effectively to maximize conversion and closing rates. Maintain excellent customer experience throughout the sales journey. Maintain regular communication and follow-up with clients and brokers. Coordinate with brokerage companies to maximize lead generation and sales opportunities. Maintain accurate customer, lead, and sales activity records through the CRM system. Ensure timely updating of pipeline, opportunities, follow-ups, and sales activities. Coordinate with Marketing regarding campaigns, events, launches, and lead generation activities. Coordinate with Legal, Finance, Customer Service, and Operations to ensure smooth reservation and contracting processes. Follow up on reservations, contracts, payments, and other required documentation until completion. Monitor market activity, competitor projects, pricing, payment plans, and customer preferences. Develop strong knowledge of the company's projects, locations, products, USPs, pricing, and payment plans. Maintain strong knowledge of the Egyptian Real Estate market, particularly New Administrative Capital and New Cairo. Represent the company professionally during exhibitions, launches, broker events, open days, and networking activities. Support the Sales Manager in developing new sales opportunities and market segments. Share market feedback, customer insights, and competitor information with management. Prepare regular sales updates, pipeline reports, and performance reports. Achieve high conversion rates while maintaining professional standards and customer satisfaction.<br>Qualifications Bachelor's Degree in Business Administration, Marketing, Real Estate, or a related field. Minimum 4–6 years of experience in Real Estate Sales. Minimum 3–5 years of experience in Real Estate Development is mandatory. Proven track record of achieving and exceeding sales targets. Proven experience in both Direct Sales and Broker Sales channels. Experience selling commercial, administrative, residential, or mix-use real estate projects. Strong existing relationships with brokerage companies and real estate agencies are highly preferred. Experience working with reputable real estate developers is highly preferred. Strong knowledge of the Egyptian Real Estate market.<br>Required Skills Extensive experience in Real Estate Sales. Strong direct selling and client relationship management skills. Strong network of brokerage companies and real estate brokers. Excellent negotiation and closing skills. Strong lead conversion and follow-up capabilities. Strong understanding of the Egyptian Real Estate market. Good knowledge of the New Administrative Capital and New Cairo markets. Excellent communication and presentation skills. Strong consultative selling skills. Proficiency in CRM systems and Microsoft Office. Strong pipeline management and sales reporting skills. Excellent organizational and follow-up skills. Ability to work independently and as part of a high-performing sales team. Ability to work under pressure and consistently achieve ambitious sales targets. Strong business development and networking capabilities. Customer-focused mindset with strong relationship management skills.<br>Preferred Skills Well-established network within the Egyptian Real Estate brokerage community. Strong relationships with leading brokerage companies. Proven experience in both direct client acquisition and broker-generated sales. Experience working with major Real Estate Developers. Strong understanding of market trends, competitor activities, and customer behavior. Experience launching and selling new real estate projects. Experience handling high-value real estate transactions. Strong understanding of investment-oriented real estate sales. Experience working with commercial, administrative, residential, and mix-use developments. Strong knowledge of New Administrative Capital and New Cairo projects. High level of professionalism and consultative selling skills. Strong negotiation and objection-handling capabilities. Self-motivated with a strong hunter mentality and ability to generate new business. Results-driven with a strong sense of ownership and accountability.
WHO IS HOLCIM? A global leader in innovative and sustainable building solutions, Holcim is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Holcim Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement & Ready-Mix concrete; Holcim Egypt has demonstrated its commitment to the provision of sustainable building materials.<br>Overview:Manage Cement plant financial Planning and Control agendas and mange plant financial performance through acting as a Financial Business Partner with plant EXCO to provide advices, finance support to achieve company targets as well as drive process improvement throughout the organization Building and maintaining key process financial controls covering all manufacturing cycles such as Costing, Production, Inventory, Repair and Maintenance, Third Party Services, CAPEX, etc. Managing key financial processes of the business including month end closing, annual budget, and monthly forecasts and 3 years strategic financial plan. Providing the necessary financial analyses to monitor business performance Identifying business risks and opportunities Mange PTP processes and validate Mega contracts from control and finance perspectives in addition to participate in procurements projects by validating the financials and monitor actual performance Ensure that the related cycles are fully complying with company policies and Minimum Control Standards.<br>Responsibilities:1-Health & Safety:Adhere to and enforce relevant legislation and policies and ensure that highest degree of safety and safe workingpractices are maintained. Ensure full compliance with Lafarge safety standards and promote safety culture and safe practices among the entire workforce. Ensure all BP employees are operating in a safe working environment. Provide monthly reporting and statistics regarding safety performance and incidents. Ensure that all employees and contractors following Health Safety Rules. Conduct VPC and direct other key members in the company to do the same. Identify people with potential to assume broader safety responsibility. Submit the safety figures on monthly basis to the company and discuss areas of improvement. Lead investigations in major safety incidents. Review investigation reports on safety violation incidents and decide on additional actions to be taken. Assume key responsibility for developing H&S improvement plan and relevant action plans. Follow HSIP of the plant and follow the progress. Stopping Unsafe acts. Ensure that all employees trained. Attending all safety Meeting. Ensure that all employees follow SWI. Achieve Annual Health and safety personal objective.<br>2-Functional:Cost Analysis & Financial Reporting:Prepare monthly cost reports, variance analysis, and management reports. Support month end closing activities, including accruals, provisions, cost allocations, and SAP costing processes. Monitor actual spending against budget and forecast, highlighting significant variances and recommending corrective actions.<br>Forecasting & Budget Support:Prepare weekly/monthly forecast updates and support the annual budget and MTP processes. Collect, consolidate, and validate data from Operations, Maintenance, Supply Chain, and other stakeholders. Maintain cost models, databases, and performance dashboards to support financial analysis.<br>Cost Control & Operational Support:Monitor key cost drivers such as raw materials, fuels, maintenance, spare parts, utilities, logistics, or other assigned cost areas. Validate invoices, inventory transactions, service costs, and operational data to ensure financial accuracy. Support inventory controls, stocktaking activities, and compliance with the company's minimum control standard. Continuous Improvement & Governance:Perform detailed financial analysis to identify cost saving opportunities and improve reporting quality. Support internal and external audits by preparing required financial documentation and analyses. Drive process improvements through automation, standardization, and enhancement of controlling tools and reports. Provide analytical support to the Cost Control Lead for business cases, feasibility studies, and management presentations.<br>Education, Qualifications & Experience:Education:Bachelor degree of commercial, economics, Accounting. Managerial Skills:High level of Delegation. Influencing plant team to prioritize company’s financial situation in their decisions Focused, structured and setting the right priorities Technical Skills:Excellent communication, analytical & presentation Skills. Strong command of the English language preferred (both oral and written)<br> Experience:Minimum of 3-5 years of experience is required.<br>WHO ARE HOLCIM PEOPLE? Holcim people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.<br>YOUR HOLCIM EXPERIENCE:At Holcim, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
WHO IS HOLCIM? A global leader in innovative and sustainable building solutions, Holcim is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Holcim Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement & Ready-Mix concrete; Holcim Egypt has demonstrated its commitment to the provision of sustainable building materials.<br>Overview:Manage Cement plant financial Planning and Control agendas and mange plant financial performance through acting as a Financial Business Partner with plant EXCO to provide advices, finance support to achieve company targets as well as drive process improvement throughout the organization Building and maintaining key process financial controls covering all manufacturing cycles such as Costing, Production, Inventory, Repair and Maintenance, Third Party Services, CAPEX, etc. Managing key financial processes of the business including month end closing, annual budget, and monthly forecasts and 3 years strategic financial plan. Providing the necessary financial analyses to monitor business performance Identifying business risks and opportunities Mange PTP processes and validate Mega contracts from control and finance perspectives in addition to participate in procurements projects by validating the financials and monitor actual performance Ensure that the related cycles are fully complying with company policies and Minimum Control Standards.<br>Responsibilities:1-Health & Safety:Adhere to and enforce relevant legislation and policies and ensure that highest degree of safety and safe working practices are maintained. Ensure full compliance with Lafarge safety standards and promote safety culture and safe practices among the entire workforce. Ensure all BP employees are operating in a safe working environment. Provide monthly reporting and statistics regarding safety performance and incidents. Ensure that all employees and contractors following Health Safety Rules. Conduct VPC and direct other key members in the company to do the same. Identify people with potential to assume broader safety responsibility. Submit the safety figures on monthly basis to the company and discuss areas of improvement. Lead investigations in major safety incidents. Review investigation reports on safety violation incidents and decide on additional actions to be taken. Assume key responsibility for developing H&S improvement plan and relevant action plans. Follow HSIP of the plant and follow the progress. Stopping Unsafe act. Ensure that all employees trained. Attending all safety Meeting Ensure that all employees follow SWI. Achieve Annual Health and safety personal objective.<br>2-Functional:Cost Analysis & Financial Reporting:<br>Prepare monthly cost reports, variance analysis, and management reports. Support month end closing activities, including accruals, provisions, cost allocations, and SAP costing processes. Monitor actual spending against budget and forecast, highlighting significant variances and recommending corrective actions. Forecasting & Budget Support:Prepare weekly/monthly forecast updates and support the annual budget and MTP processes. Collect, consolidate, and validate data from Operations, Maintenance, Supply Chain, and other stakeholders. Maintain cost models, databases, and performance dashboards to support financial analysis. Cost Control & Operational Support:Monitor key cost drivers such as raw materials, fuels, maintenance, spare parts, utilities, logistics, or other assigned cost areas. Validate invoices, inventory transactions, service costs, and operational data to ensure financial accuracy. Support inventory controls, stocktaking activities, and compliance with the company's minimum control standard Continuous Improvement & Governance:Perform detailed financial analysis to identify cost saving opportunities and improve reporting quality. Support internal and external audits by preparing required financial documentation and analyses. Drive process improvements through automation, standardization, and enhancement of controlling tools and reports. Provide analytical support to the Cost Control Lead for business cases, feasibility studies, and management presentations.<br>Education, Qualifications & Experience:Education:Bachelor degree of commercial, economics, Accounting. Managerial Skills:High level of Delegation. Influencing plant team to prioritize company’s financial situation in their decisions Focused, structured and setting the right priorities.<br>Technical Skills:Excellent communication, analytical & presentation Skills. Strong command of the English language preferred (both oral and written)<br> Experience:Minimum of 3-5 years of experience is required<br>WHO ARE HOLCIM PEOPLE? Holcim people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.<br>YOUR HOLCIM EXPERIENCE:At Holcim, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
WHO IS HOLCIM? A global leader in innovative and sustainable building solutions, Holcim is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Holcim Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement & Ready-Mix concrete; Holcim Egypt has demonstrated its commitment to the provision of sustainable building.<br>Overview:Manage Cement plant financial Planning and Control agendas and mange plant financial performance through acting as a Financial Business Partner with plant EXCO to provide advices, finance support to achieve company targets as well as drive process improvement throughout the organization Building and maintaining key process financial controls covering all manufacturing cycles such as Costing, Production, Inventory, Repair and Maintenance, Third Party Services, CAPEX, etc. Managing key financial processes of the business including month end closing, annual budget, and monthly forecasts and 3 years strategic financial plan. Providing the necessary financial analyses to monitor business performance Identifying business risks and opportunities Mange PTP processes and validate Mega contracts from control and finance perspectives in addition to participate in procurements projects by validating the financials and monitor actual performance Ensure that the related cycles are fully complying with company policies and Minimum Control Standards.<br>Responsibilities:1-Health & Safety:Adhere to and enforce relevant legislation and policies and ensure that highest degree of safety and safe workingpractices are maintained. Ensure full compliance with Lafarge safety standards and promote safety culture and safe practices among the entire workforce. Ensure all BP employees are operating in a safe working environment. Provide monthly reporting and statistics regarding safety performance and incidents. Ensure that all employees and contractors following Health Safety Rules. Conduct VPC and direct other key members in the company to do the same. Identify people with potential to assume broader safety responsibility. Submit the safety figures on monthly basis to the company and discuss areas of improvement. Lead investigations in major safety incidents. Review investigation reports on safety violation incidents and decide on additional actions to be taken. Assume key responsibility for developing H&S improvement plan and relevant action plans. Follow HSIP of the plant and follow the progress. Stopping Unsafe act. Ensure that all employees trained. Attending all safety Meeting Ensure that all employees follow SWI. Achieve Annual Health and safety personal objective.<br>2-Functional:<br>CAPEX Planning & Budget Management:<br>Lead the annual CAPEX budget, monthly forecasts, payment plans, cash flow forecasting, and 5-year MTP. Allocate CAPEX funding based on project priorities, aligning with business strategy and budget constraints.<br> Investment Evaluation & Financial Governance:Validate and challenge business cases, financial feasibility studies, ROI and Payback Period calculations to ensure projects are financially viable and aligned with business objectives. Review project priorities with Plant Management and Procurement to ensure optimal capital allocation and compliance with internal investment governance. Challenge project assumptions, expected financial returns, and implementation plans to maximize value creation and ensure efficient utilization of CAPEX funds. CAPEX Performance Monitoring & Reporting:Monitor CAPEX spending against budget, forecast, and cash flow throughout the project lifecycle. Report SAP CAPEX and provide accurate actuals, forecasts, and variance analysis to Plant Management, Manufacturing Director, and Country CFO to support decision-making. Post-Investment Review & Value Realization:Conduct financial and operational post-project reviews to verify that expected business benefits and ROI are achieved. Monitor actual project performance against approved business cases, identify deviations, and recommend corrective actions to maximize return on investment. Lead CAPEX governance activities, including the annual spare parts physical count, while ensuring compliance with corporate standards and audit requirements.<br>Education, Qualifications & Experience:Education:Bachelor degree of commercial, economics, Accounting<br>Technical Skills:High level of Delegation. Influencing plant team to prioritize company’s financial situation in their decisions. Focused, structured and setting the right priorities.<br> Experience:A minimum of 5-8 years of experience is required.<br>WHO ARE HOLCIM PEOPLE? Holcim people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues. YOUR HOLCIM EXPERIENCEAt Holcim, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
Senior HR Manager – Real Estate & Construction Reports to: CEO & Group HR Director Department: Human Resources Industry: Real Estate & Construction Location: [Location]Employment Type: Full-time Job Summary We are seeking an experienced and commercially driven Senior HR Manager to lead the human resources function for a dynamic real estate and construction organization. Reporting directly to the CEO and Group HR Director, the role will provide strategic and operational HR leadership across corporate, development, project, engineering, construction, and site-based teams. The successful candidate will have strong experience in real estate, construction, property development, or related industries, with a proven ability to operate in fast-paced, project-driven environments. The role will be responsible for translating business objectives into effective people strategies while ensuring strong employee engagement, organizational effectiveness, talent development, and compliance. Key Responsibilities Strategic HR Leadership Partner with the CEO, Group HR Director, and senior leadership team to develop and execute the organization's people strategy. Align HR initiatives with business objectives, development plans, construction projects, and organizational growth. Provide strategic advice on workforce planning, organizational structure, succession planning, and people-related business decisions. Lead HR transformation and continuous improvement initiatives across the organization. Workforce Planning & Talent Acquisition Develop workforce plans aligned with current and future real estate and construction projects. Lead recruitment strategies for corporate, technical, engineering, project management, construction, and site-based positions. Build strong talent pipelines for critical and hard-to-fill roles. Partner with hiring managers to ensure timely recruitment and effective workforce deployment. Develop succession plans for key positions and high-potential employees. Employee Relations & Engagement Provide senior-level guidance on employee relations, performance issues, disciplinary matters, grievances, and conflict resolution. Foster a high-performance, collaborative, and accountable workplace culture. Lead employee engagement initiatives and monitor organizational climate. Support leadership in managing organizational change, restructuring, and workforce transitions. Performance Management & Development Manage and continuously improve the performance management framework. Establish effective objectives, KPIs, appraisal processes, and performance improvement plans. Identify capability gaps and work with management to develop appropriate training and development programs. Support leadership development and succession planning initiatives. Compensation & Benefits Partner with the Group HR function to ensure competitive and internally equitable compensation structures. Support salary reviews, incentive schemes, annual compensation cycles, and benefits programs. Conduct market benchmarking and provide recommendations based on business and market requirements. HR Operations & Compliance Ensure effective delivery of core HR operations, including contracts, onboarding, employee records, attendance, leave, payroll coordination, and offboarding. Ensure compliance with applicable labor laws, regulations, company policies, and HR best practices. Develop, review, and implement HR policies and procedures. Maintain accurate HR reporting and workforce data for senior management. Construction & Project Workforce Management Develop HR strategies suitable for project-based and site-based workforces. Support manpower mobilization and demobilization in line with project schedules. Partner with project and construction management to address workforce requirements, productivity, retention, and employee relations. Ensure appropriate HR support for project sites and operational teams. Monitor workforce costs and staffing levels against approved project budgets. HR Analytics & Reporting Prepare regular HR reports and dashboards for the CEO and Group HR Director. Monitor key metrics including headcount, turnover, recruitment, absenteeism, workforce cost, performance, and employee engagement. Use HR data and analytics to identify trends and recommend business actions. Candidate Profile Education Bachelor's degree in Human Resources, Business Administration, or a related discipline. Professional HR qualification such as CIPD, SHRM, or equivalent is preferred. Experience8–12+ years of progressive HR experience, including significant experience in a senior HR management position. Strong experience within real estate, construction, property development, engineering, infrastructure, or a related project-based environment. Demonstrated experience supporting both corporate and operational/site-based employees. Experience working directly with CEOs, Group HR Directors, and senior leadership teams. Proven experience managing recruitment, employee relations, performance management, organizational development, and HR operations. Key Competencies Strategic and commercial HR mindset. Strong knowledge of construction and project-based workforce environments. Excellent leadership and stakeholder-management skills. Strong employee relations and conflict-resolution capabilities. Excellent communication, negotiation, and influencing skills. Strong analytical and problem-solving ability. Ability to work independently while operating effectively within a group HR structure. High level of integrity, confidentiality, and professional judgment. Strong understanding of HR policies, procedures, and employment legislation. Ability to manage multiple priorities in a fast-paced business environment. Key Performance Indicators Achievement of workforce and recruitment plans. Quality and speed of talent acquisition. Employee retention and engagement. Effective performance management and succession planning. Workforce cost optimization. HR compliance and operational effectiveness. Successful HR support for construction and real estate projects. Leadership and employee satisfaction with HR services. Successful implementation of strategic HR initiatives.
Merchant & Partner Acquisition Manager<br><br>Her Wallet Cash by Egypteneur<br><br>About Her Wallet Cash<br><br>Her Wallet Cash is the first women-centric bank-grade digital wallet and lifestyle ecosystem designed to empower women through financial inclusion, premium services, and meaningful everyday experiences.<br><br>More than a digital wallet, Her Wallet Cash seamlessly integrates Bank-Grade Financial Services, Lifestyle, Shopping, Wellness, Motherhood, Education, Community, and Women's Empowerment into one connected platform.<br><br>Our mission is to create Egypt's largest ecosystem dedicated to supporting women at every stage of life through strategic partnerships and innovative digital experiences.<br><br>We're looking for a passionate, commercially driven, and relationship-oriented Merchant & Partner Acquisition Manager to build and scale Her Wallet Cash's merchant and partner ecosystem.<br><br>About the Role<br><br>This is not a traditional merchant acquisition role.<br><br>As the Merchant & Partner Acquisition Manager, you will be responsible for identifying, negotiating, onboarding, and growing strategic merchants and partners that enrich the Her Wallet Cash ecosystem.<br><br>Your mission is to create a carefully curated network of brands, retailers, healthcare providers, educators, service providers, and lifestyle partners that deliver exceptional value to women while supporting sustainable business growth.<br><br>You will work closely with Product, Marketplace Growth, Marketing, Customer Experience, Operations, and Strategic Partnerships teams to expand one of the region's most comprehensive women-focused digital ecosystems.<br><br><br>What You'll Do<br><br>Merchant & Partnership Strategy<br><br>- Develop and execute Her Wallet Cash's merchant and partnership acquisition strategy.<br>- Build a high-quality ecosystem of trusted merchants and service providers.<br>- Identify new partnership opportunities aligned with women's needs across different life stages.<br>- Expand Her Wallet Cash's merchant network across Egypt.<br>- Develop long-term strategic relationships with key partners.<br><br><br>Merchant Acquisition<br><br>Identify, negotiate, and onboard merchants across categories including:<br><br>Fashion & Beauty<br><br>- Fashion brands<br>- Cosmetics and skincare<br>- Perfume brands<br>- Jewellery<br>- Accessories<br>- Beauty salons<br>- Nail studios<br>- Wellness centres<br><br>Health & Wellness<br><br>- Hospitals<br>- Clinics<br>- Women's health centres<br>- Pharmacies<br>- Diagnostic laboratories<br>- Mental health providers<br>- Nutrition clinics<br>- Fitness centres<br>- Yoga and Pilates studios<br><br>Motherhood & Family<br><br>- Baby stores<br>- Maternity brands<br>- Children's retailers<br>- Educational toys<br>- Nurseries<br>- Childcare providers<br>- Family healthcare services<br><br>Lifestyle & Shopping<br><br>- Supermarkets<br>- Home décor<br>- Furniture<br>- Electronics<br>- Flowers and gifts<br>- Cafés and restaurants<br>- Travel services<br>- Entertainment providers<br><br>Education & Career<br><br>- Universities<br>- Training centres<br>- Online learning platforms<br>- Language institutes<br>- Career development providers<br>- Professional certification organisations<br><br>Financial & Professional Services<br><br>- Insurance providers<br>- Investment platforms<br>- Legal advisory services<br>- Accounting firms<br>- Business service providers<br>- Women entrepreneur support organisations<br><br>Strategic Partnership Development<br><br>Build partnerships with:<br><br>- Women's business communities<br>- Female entrepreneur networks<br>- NGOs and social initiatives<br>- Government programmes supporting women<br>- Corporate partners<br>- Loyalty and rewards partners<br>- E-commerce platforms<br>- Healthcare organisations<br>- Wellness brands<br>- Lifestyle service providers<br><br>Commercial Negotiation<br><br>- Lead commercial negotiations with merchants and strategic partners.<br>- Develop commission models and commercial agreements.<br>- Design exclusive offers and benefits for Her Wallet Cash users.<br>- Work closely with Legal on contracts and partnership agreements.<br>- Build long-term, mutually beneficial relationships.<br><br>Partner Onboarding & Success<br><br>- Manage the complete onboarding journey.<br>- Coordinate technical and operational readiness.<br>- Ensure partners meet Her Wallet Cash quality standards.<br>- Monitor merchant performance and customer satisfaction.<br>- Conduct business reviews and identify growth opportunities.<br>- Support joint marketing campaigns and promotional initiatives.<br><br>Marketplace Development<br><br>Work closely with Marketplace Growth and Product teams to:<br><br>- Expand merchant categories.<br>- Launch new lifestyle services.<br>- Increase merchant engagement.<br>- Improve customer experiences.<br>- Develop exclusive campaigns for women.<br>- Build differentiated ecosystem partnerships.<br><br>Performance Management<br><br>Own and monitor KPIs including:<br><br>- Merchants onboarded<br>- Strategic partnerships established<br>- Merchant activation rate<br>- Merchant retention rate<br>- Marketplace Gross Merchandise Value (GMV)<br>- Partner revenue contribution<br>- Customer utilisation<br>- Category expansion<br>- Geographic coverage<br>- Customer satisfaction<br><br>What We're Looking For<br><br>- Bachelor's degree in Business Administration, Marketing, Commerce, Hospitality, or a related field.<br>- 4–8 years of experience in merchant acquisition, partnerships, business development, account management, or B2B sales.<br>- Experience in fintech, e-commerce, retail, healthcare, beauty, lifestyle, or digital marketplaces is highly preferred.<br>- Strong commercial negotiation and relationship management skills.<br>- Excellent communication and presentation abilities.<br>- Passion for building strategic partnerships that create meaningful customer value.<br>- Strong analytical and problem-solving skills.<br>- Entrepreneurial mindset with the ability to thrive in a fast-paced startup environment.<br>- Fluent in English and Arabic.<br><br>Bonus Points<br><br>Experience with:<br><br>- Fintech or digital wallets.<br>- Women's lifestyle brands.<br>- Healthcare partnerships.<br>- Retail and e-commerce marketplaces.<br>- Loyalty programmes.<br>- CRM systems.<br>- Startup or venture-building environments.<br>- Community-driven platforms.<br><br>Why Join EGYPTENEUR | Her Wallet Cash Venture?<br><br>Because we're not just building another digital wallet.<br><br>We're building a platform that empowers women through bank-grade financial services, trusted partnerships, lifestyle experiences, and meaningful everyday value.<br><br>At Egypteneur, we believe in:<br><br>- Ownership over hierarchy.<br>- Innovation over imitation.<br>- Purpose-driven innovation.<br>- Customer obsession.<br>- Speed with accountability.<br>- Building digital economies that create lasting impact.<br><br>If you're passionate about building strategic partnerships that improve women's financial and lifestyle experiences, we'd love to hear from you.<br><br>How to Apply<br><br>Ready to help build the future of women's financial and lifestyle experiences?<br><br>Send your CV to hr@egypteneur.com with the subject:<br><br>Merchant & Partner Acquisition Manager – Her Wallet Cash<br><br>Please include:<br><br>- Your updated CV.<br>- A brief summary of your most significant achievements in merchant acquisition, strategic partnerships, business development, or marketplace growth.<br>- Your expected monthly salary (EGP).<br>- Your earliest available joining date.<br><br>Only shortlisted candidates will be contacted.<br><br>Her Wallet Cash by Egypteneur<br>Empowering women through financial innovation, lifestyle, and connected digital experiences.
Only the applications submitted via email will be considered. <br>How to Apply Read the job description carefully. If your profile and interests matches this role, please submit your CV to iamtheone@torasna.com with “Sales & Sponsorships Manager” in the subject line accompanied by a short statement on why you think your profile and interests align with the job advertised as a cover letter in the body text. <br>Company Description Torasna is a heritage development company dedicated to unlocking the experiential, l economic, and creative potential of heritage destinations. Our Purpose is to empower contemporary culture and creativity through the celebration of heritage. We develop and operate sustainable adaptive reuse propositions that breathe new life into heritage assets, elevate the visitor experience, and empower creative communities.<br>Role Description The Sales & Sponsorships Manager is responsible for driving commercial revenue at Ghurnata by securing event bookings, closing sponsorship opportunities, building strategic partnerships, and generating new business. This is a commercially focused role that requires a proactive sales professional who is motivated by identifying opportunities, building relationships, negotiating commercial agreements, and achieving ambitious revenue targets.<br>Working closely with the Programming, Marketing, and Operations teams, the Sales & Sponsorships Manager will contribute to the growth of Ghurnata by expanding its commercial partnerships, increasing venue utilisation, and creating sustainable revenue opportunities across events, programming, and sponsorship.<br>Key Responsibilities Outbound Sales & Business Development Develop and execute proactive sales strategies to generate new event business. Build and manage a strong pipeline of qualified corporate, private, cultural, and community event opportunities. Identify prospective clients through research, networking, referrals, partnerships, Linked In, direct outreach, and industry events. Initiate contact with prospective clients through calls, emails, meetings, networking, and presentations. Build long-term relationships with corporates, event agencies, wedding planners, embassies, educational institutions, community organisations, and strategic partners. Represent Ghurnata at networking events, exhibitions, and industry functions to generate new business opportunities. Consistently achieve agreed monthly and annual sales targets. Maintain accurate CRM records, pipeline reports, and sales forecasts.<br>Sponsorship & Partnership Development Identify and secure sponsorship opportunities for events, festivals, exhibitions, and public programming. Develop compelling sponsorship packages tailored to different sectors and commercial partners. Build relationships with marketing managers, brand managers, CSR teams, and decision-makers across relevant organisations. Prepare sponsorship proposals and presentations. Negotiate sponsorship agreements and commercial partnerships. Maintain long-term relationships with sponsors to encourage repeat investment. Collaborate with Programming and Marketing to maximise sponsor visibility and value.<br>Venue Sales & Client Management Manage inbound sales enquiries and convert opportunities into confirmed bookings. Conduct engaging venue tours and presentations tailored to client requirements. Prepare detailed quotations, proposals, and commercial agreements. Negotiate contracts while protecting Ghurnata's commercial interests. Identify opportunities to upsell venue services and maximise event revenue. Build trusted client relationships that generate repeat business and referrals. Act as the primary point of contact throughout the sales and planning process.<br>Event Handover & Delivery Support Ensure a seamless transition from sales to event delivery through effective communication with the Operations team. Accurately communicate client requirements, event specifications, and contractual commitments. Remain engaged throughout the planning process to ensure client satisfaction. Attend key events where appropriate to strengthen client relationships and identify future business opportunities. Resolve client concerns promptly and professionally.<br>Commercial Planning & Market Development Identify emerging market opportunities and new revenue streams. Monitor market trends, competitor activity, and industry developments. Contribute to pricing strategies, commercial packages, and promotional campaigns. Recommend new event concepts, partnerships, and commercial initiatives that increase venue utilisation and revenue. Share market intelligence and client feedback with internal teams to support business growth.<br>Key Competencies Proven outbound sales and business development capability. Strong commercial awareness and revenue-driven mindset. Excellent negotiation and closing skills. Experience developing strategic partnerships and sponsorship opportunities. Strong networking and relationship-building abilities. Excellent presentation and proposal-writing skills. Ability to manage a dynamic sales pipeline and prioritise opportunities effectively. Strong organisational and time management skills. Customer-focused with exceptional client relationship management abilities. Self-motivated, resilient, and results-oriented. Strong problem-solving and decision-making skills. Fluency in English and Arabic, written and spoken.<br>Qualifications Demonstrated skills in sales strategy, business development, and account management, with a track record of meeting or exceeding revenue targets. Strong abilities in client relationship building, stakeholder engagement, and professional communication across diverse audiences. Experience in presenting proposals, negotiating commercial terms, and closing deals in B2B or institutional environments. Solid understanding of market analysis, forecasting, and pipeline management using CRM or similar tools. Background in tourism, real estate, heritage development, or related sectors is highly beneficial. Bachelor’s degree in Business, Marketing, Tourism, Economics, or a related field; advanced degrees are an advantage. Fluency in English and Arabic, with excellent written and verbal communication skills. Ability to work on-site in Cairo, travel to heritage destinations as needed, and collaborate effectively in a multidisciplinary team. Strong organizational skills, attention to detail, and comfort working with measurable goals and deadlines. High level of integrity, respect for cultural heritage, and commitment to non-discriminatory, inclusive business practices.
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Business Insights & Trading Specialist to drive the effective and accurate trading and sales performance of the Total Products & Services portfolio across one or multiple markets. This role acts as a key connection between Group Products & Services and local markets, partnering with stakeholders across multiple functions to optimise portfolio performance, support strategic growth initiatives, and deliver insightful analysis to senior leaders. The successful candidate will be highly analytical, commercially aware, and confident in engaging with stakeholders at all levels while transforming complex data into actionable business insights.</p>
<h4>What you’ll do</h4>
<ul>
<li>Partner with multiple markets to align taxonomy, forecasting methodologies, and sales reporting practices for the Total Products & Services portfolio, ensuring consistency and accuracy across markets.</li>
<li>Share executive-level reporting with stakeholders across markets to support strategic alignment and performance management.</li>
<li>Collaborate with market teams on forecasting, trading opportunities, performance reviews, and strategic discussions to support portfolio growth.</li>
<li>Build and maintain strong relationships with leaders and stakeholders across sales, trading, finance, and commercial functions, enabling informed and data-driven decisions.</li>
<li>Act as a key liaison between market teams and Vodafone Group functions to support sales and trading performance objectives.</li>
<li>Deliver accurate analysis, reports, presentations, and executive-ready insights to senior stakeholders.</li>
<li>Lead monthly sales trading performance reporting activities across multiple markets and ensure timely communication of key performance indicators.</li>
<li>Support annual budget planning activities, coordinating with commercial, finance, and trading stakeholders to ensure alignment with business objectives.</li>
<li>Identify performance risks, opportunities, and strategic growth areas through detailed analysis and insight generation.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>A professional with strong experience in analysing, interpreting, and identifying trends within complex datasets. 5-7 years of experience.</li>
<li>An excellent communicator who is comfortable presenting to, influencing, and collaborating with stakeholders across multiple functions and levels of seniority.</li>
<li>Fluent in English, both written and spoken.</li>
<li>Proactive, solution-oriented, and capable of working independently within a fast-paced environment.</li>
<li>Commercially aware with a strong understanding of sales performance and financial drivers.</li>
<li>Skilled at transforming data into meaningful business insights, identifying performance risks and growth opportunities across functions such as commercial planning, finance, sales, and product management.</li>
<li>Able to balance local market requirements with broader business strategies and best practices.</li>
<li>Educated to degree level in business administration, finance, or a related quantitative discipline.</li>
<li>Experienced in using Microsoft applications, Salesforce, and Power BI.</li>
<li>Demonstrated success in business operations, sales operations, commercial, or finance business partnering roles.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work closely with senior leadership and executive stakeholders across multiple international markets.</li>
<li>Exposure to strategic portfolio management, commercial performance, forecasting, and sales optimisation activities.</li>
<li>A collaborative and global environment where business insights directly influence strategic decisions and market performance.</li>
<li>Opportunities to develop expertise in business performance management, stakeholder engagement, and executive reporting.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced commercial and trading performance analysis.</li>
<li>Strategic forecasting and budget planning methodologies.</li>
<li>Executive-level reporting and presentation development.</li>
<li>Cross-functional stakeholder management and international market collaboration.</li>
<li>Data-driven decision-making using Salesforce, Power BI, and business analytics techniques.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Learning & Capability Development Specialist to deliver engaging and impactful learner experiences that support functional capability growth across centre teams. This role focuses on facilitating learning interventions, supporting onboarding and capability development, localising and enhancing learning content, and partnering with business stakeholders to improve employee performance and learning effectiveness. The successful candidate will combine training delivery expertise, learning consultancy skills, and digital learning approaches to create meaningful development outcomes.</p>
<h4>What you'll do</h4>
<ul>
<li>Deliver high-impact learning experiences through classroom training, virtual facilitation, coaching, and other appropriate learning methods.</li>
<li>Drive learner engagement and achievement of learning objectives using effective delivery techniques and development approaches.</li>
<li>Act as a learning and development consultant, promoting the effective utilisation of Vodafone learning platforms.</li>
<li>Localise learning content and review existing learning solutions to identify opportunities for enhancement and alternative delivery methods.</li>
<li>Contribute to the design, development, and refinement of fit-for-purpose learning solutions that enhance learner experience and support commercial objectives.</li>
<li>Partner with Business Operations teams to drive On-the-Job Training activities and support the early performance of new employees within their first 30 days.</li>
<li>Collaborate with HR Shared Services teams to support training administration, logistics, and learner enablement.</li>
<li>Act as a key point of contact for stakeholders, including HR Business Partners, operational teams, suppliers, and the wider global Learning & Development community.</li>
<li>Identify capability gaps through audits and assessments and communicate findings to relevant functional experts.</li>
<li>Track learner progress and maintain training reports throughout the full learning journey.</li>
<li>Facilitate upskilling and cross-skilling programmes to broaden workforce capability.</li>
<li>Monitor training-to-operation transition outcomes and identify opportunities for performance improvement.</li>
<li>Support the implementation of Vodafone Spirit through learning initiatives and training activities.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Strong understanding of VOIS customer operations strategy and values.</li>
<li>Experience facilitating technical and product-related learning programmes for new employees.</li>
<li>Ability to engage effectively with stakeholders across different organisational levels.</li>
<li>Experience in digital learning delivery and maintaining learner engagement through virtual channels.</li>
<li>Ability to support the design and enhancement of learning solutions and training materials.</li>
<li>Knowledge of gamification techniques and learning performance dashboards.</li>
<li>Self-motivated individual with the ability to build rapport quickly with diverse audiences.</li>
<li>Excellent presentation and facilitation skills, both in-person and virtual.</li>
<li>Fluent in spoken and written English.</li>
<li>Proven experience delivering classroom and virtual training programmes.</li>
<li>Advanced PowerPoint design and presentation creation skills.</li>
<li>Strong understanding of content development principles.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Knowledge of instructional design methodologies.</li>
<li>Understanding of coaching principles and development techniques.</li>
<li>Training of Trainers (TOT) certification or equivalent qualification.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to influence employee capability development and learning outcomes across the organisation.</li>
<li>Exposure to diverse learning methodologies, digital learning platforms, and facilitation approaches.</li>
<li>Collaboration with cross-functional business, HR, and operational stakeholders.</li>
<li>Opportunity to contribute to employee onboarding, continuous development, and performance improvement initiatives.</li>
<li>Experience supporting a culture of learning, engagement, and continuous capability building.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced facilitation and learner engagement techniques.</li>
<li>Learning solution design and content enhancement practices.</li>
<li>Digital learning delivery, virtual facilitation, and gamification approaches.</li>
<li>Learning analytics, reporting, and learner performance tracking.</li>
<li>Stakeholder management within Learning & Development environments.</li>
<li>On-the-job training methodologies and capability development frameworks.</li>
<li>Training consultancy and organisational learning best practices.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br><p>We are seeking a Learning & Capability Development Specialist to deliver engaging and impactful learner experiences that support functional capability growth across centre teams. This role focuses on facilitating learning interventions, supporting onboarding and capability development, localising and enhancing learning content, and partnering with business stakeholders to improve employee performance and learning effectiveness. The successful candidate will combine training delivery expertise, learning consultancy skills, and digital learning approaches to create meaningful development outcomes.</p><br><br><br><b>What you’ll do</b>
<br><p>Deliver high-impact learning experiences through classroom training, virtual facilitation, coaching, and other appropriate learning methods.<br>Drive learner engagement and achievement of learning objectives using effective delivery techniques and development approaches.<br>Act as a learning and development consultant, promoting the effective utilisation of Vodafone learning platforms.<br>Localise learning content and review existing learning solutions to identify opportunities for enhancement and alternative delivery methods.<br>Contribute to the design, development, and refinement of fit-for-purpose learning solutions that enhance learner experience and support commercial objectives.<br>Partner with Business Operations teams to drive On-the-Job Training activities and support the early performance of new employees within their first 30 days.<br>Collaborate with HR Shared Services teams to support training administration, logistics, and learner enablement.<br>Act as a key point of contact for stakeholders, including HR Business Partners, operational teams, suppliers, and the wider global Learning & Development community.<br>Identify capability gaps through audits and assessments and communicate findings to relevant functional experts.<br>Track learner progress and maintain training reports throughout the full learning journey.<br>Facilitate upskilling and cross-skilling programmes to broaden workforce capability.<br>Monitor training-to-operation transition outcomes and identify opportunities for performance improvement.<br>Support the implementation of Vodafone Spirit through learning initiatives and training activities.</p><br><br><br><b>Who you are</b>
<br><p>Strong understanding of VOIS customer operations strategy and values.<br>Experience facilitating technical and product-related learning programmes for new employees.<br>Ability to engage effectively with stakeholders across different organisational levels.<br>Experience in digital learning delivery and maintaining learner engagement through virtual channels.<br>Ability to support the design and enhancement of learning solutions and training materials.<br>Knowledge of gamification techniques and learning performance dashboards.<br>Self-motivated individual with the ability to build rapport quickly with diverse audiences.<br>Excellent presentation and facilitation skills, both in-person and virtual.<br>Fluent in spoken and written English.<br>Proven experience delivering classroom and virtual training programmes.<br>Advanced PowerPoint design and presentation creation skills.<br>Strong understanding of content development principles.</p><br> <p>Preferred Qualifications:</p><br>
<p>Knowledge of instructional design methodologies.<br>Understanding of coaching principles and development techniques.<br>Training of Trainers (TOT) certification or equivalent qualification.</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><p>Opportunity to influence employee capability development and learning outcomes across the organisation.<br>Exposure to diverse learning methodologies, digital learning platforms, and facilitation approaches.<br>Collaboration with cross-functional business, HR, and operational stakeholders.<br>Opportunity to contribute to employee onboarding, continuous development, and performance improvement initiatives.<br>Experience supporting a culture of learning, engagement, and continuous capability building.</p><br><br><br><b>What skills you will learn</b>
<br><p>Advanced facilitation and learner engagement techniques.<br>Learning solution design and content enhancement practices.<br>Digital learning delivery, virtual facilitation, and gamification approaches.<br>Learning analytics, reporting, and learner performance tracking.<br>Stakeholder management within Learning & Development environments.<br>On-the-job training methodologies and capability development frameworks.<br>Training consultancy and organisational learning best practices.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>
<ul>
<li>LinkedIn: VOIS LinkedIn</li>
<li>Facebook: VOIS Facebook</li>
<li>Instagram: VOIS Instagram</li>
<li>You can also chat with our employees to learn more about our projects: Learn More</li>
</ul>
<br><br><br><br>
</div>
Job Description: UK University Admission Counsellor Department Student Recruitment & Admissions<br>Reports ToAdmissions Manager<br>Location Office-Based<br>Employment Type Full-Time<br>Position Summary The UK University Admission Counsellor is responsible for providing professional guidance and end-to-end admission support to prospective international students wishing to study in the United Kingdom. The role involves student counselling, course and university selection, application processing, documentation, visa guidance, scholarship advice, and relationship management while ensuring compliance with university and UK immigration requirements. The successful candidate will possess excellent communication skills, strong knowledge of UK higher education, and a proven ability to convert enquiries into successful student enrolments while maintaining the highest standards of customer service and compliance.<br>Key Responsibilities Student Counselling Provide professional counselling to prospective students regarding UK higher education opportunities. Conduct detailed needs assessments based on students' academic background, career aspirations, financial capability, and English language proficiency. Recommend suitable universities, courses, and study pathways. Advise students on Foundation, International Year One, Undergraduate, Top-up, Pre-Masters, Master's, MBA, MRes, DBA and PhD programmes. Deliver high-quality counselling both face-to-face and through online platforms. Student Recruitment Convert enquiries into qualified applications. Achieve individual monthly, quarterly and annual recruitment targets. Manage the complete student recruitment lifecycle. Build long-term relationships with prospective students and parents. Conduct regular follow-up through telephone, Whats App, email, SMS and CRM systems. Generate referrals from existing students. University Admissions Process applications accurately through university portals and internal CRM systems. Verify academic qualifications and supporting documents. Ensure applications meet university entry requirements. Monitor application progress until final decision. Liaise with university admissions teams for application updates. Handle offer letters, CAS documentation and enrolment requirements. Documentation & Compliance Review academic transcripts, certificates and English language results. Verify passports and identity documents. Ensure all documentation is genuine and complete. Maintain compliance with UKVI regulations and university policies. Escalate any suspected fraudulent documentation immediately. Maintain complete audit records within the CRM. Visa Guidance Explain the UK Student Visa application process. Guide students on financial documentation requirements. Assist students in preparing visa application documentation. Provide pre-departure briefings. Support students until visa decision and enrolment. Customer Service Deliver outstanding student experience throughout the admission journey. Respond to enquiries promptly. Maintain regular communication with applicants. Resolve student concerns professionally. Ensure high levels of student satisfaction. CRM & Administration Maintain accurate student records. Update CRM after every interaction. Record counselling notes and follow-up actions. Generate reports on enquiries, applications, offers, CAS and enrolments. Maintain confidentiality of student information. Sales & Business Development Participate in education fairs, webinars, school visits and recruitment events. Support digital marketing campaigns by following up generated leads. Work closely with marketing teams to improve lead conversion. Build relationships with schools, colleges and referral partners. Promote scholarships and promotional campaigns. Team Collaboration Work closely with Compliance, Admissions, Marketing, Visa and Operations teams. Share best practices across the organisation. Support colleagues during peak recruitment periods. Participate in staff training and professional development. Key Performance Indicators (KPIs) The UK University Admission Counsellor will typically be measured against:Monthly enquiry target Student counselling sessions completed Application submissions Offer letter conversions CAS conversion rate Deposit conversion rate Visa success rate Enrolment conversion rate Revenue generated Student satisfaction CRM compliance Response time to enquiries Documentation accuracy Quality assurance compliance Essential Qualifications Bachelor's degree from a recognised university. A Master's degree is desirable. Minimum 2 years' experience in international student recruitment or UK university admissions. Experience with UK universities is highly desirable. Knowledge of UKVI regulations and student visa processes. Experience using CRM systems. Excellent written and spoken English. Strong interpersonal and communication skills. Technical Skills CRM systems (Hub Spot, Salesforce, Zoho or equivalent) Microsoft Office Suite Google Workspace University application portals CAS processing systems Document verification Whats App Business Zoom, Microsoft Teams and Google Meet Email management systems Personal Competencies Excellent communication and counselling skills Customer-focused mindset Strong sales and negotiation abilities Problem-solving capability Attention to detail High ethical standards Organised and able to prioritise workload Ability to work under pressure Target-driven attitude Positive and professional approach Team player with excellent interpersonal skills Desirable Experience Experience working with UK universities or education consultancies. Knowledge of scholarship opportunities and UK higher education funding. Experience in multicultural environments. Understanding of international education markets. Experience handling large student recruitment volumes. Career Progression A successful UK University Admission Counsellor may progress to:Senior Admission Counsellor Team Leader – Admissions Admissions Manager Country Admissions Manager Regional Recruitment Manager Head of Admissions Country Manager Director of Student Recruitment Working Environment The role requires working in a fast-paced, target-driven international education environment with regular interaction with students, parents, universities, embassy representatives and internal stakeholders. During peak admission periods, flexibility in working hours may be required to support application deadlines and student recruitment objectives.
· Are you a high performing administration professional looking for a new challenge?· Do you have initiative, great problem-solving skills and an eye for detail?· Are you able to excel across a variety of administration functions including protocol and consular support, processing monthly payroll, property maintenance, and organising meetings, diaries and travel? This position is an excellent opportunity for professionals who are in the early stages of their career and are looking to develop their skills and gain valuable experience in a dynamic environment. The New Zealand Embassy in Cairo is seeking a Team Administrator to join our hard-working team. More about the role The Team Administrator is responsible for providing general administration support to the team across a wide range of administrative functions, with a particular emphasis on providing administrative support to the Senior Finance and Property Officer and undertaking protocol administration responsibilities. The position also provides support and backup for payroll processing, property and facilities management activities, contractor and vendor liaison, as well as support for consular enquiries and support as needed. The position may be required to undertake, or provide backup for, a wide range of activities in support of the Embassy's operational objectives. Responsibilities will be allocated to make best use of overall team resources and individual skills. The position formally reports to the Administration Manager, Cairo, who is responsible for overall performance management, accountability, professional development, and employment-related matters. Day-to-day tasking, operational supervision, and routine task reporting are provided through the Senior Finance and Property Officer, who directs and coordinates the position's daily work programme and priorities. Please refer to the position description for more details. Key responsibilities include:Administration· Provide administrative services and support; assist with arranging and organising functions and meetings; assist with booking staff travel and accommodation.· Assist with coordinating guest lists and invitations for official events. · Act as primary Post (electronic) unclassified mailbox administrator – respond to general emails or forward as appropriate. Protocol· Undertake general Protocol administration tasks such as coordination and delivery of correspondence and formal channels of communication, for example TPNs (Third Person Notes), NVs (Notes verbal) etc.· Assisting with the drafting of TPNs and general correspondence, customs clearance paperwork, and formal notifications and follow up with the Egyptian MFA about visas, permits etc.· Provide backup support to the EA/Team Administrator and acts as the designated alternate, undertaking EA/Team Administrator responsibilities during periods of absence or as required. Notarial and Consular· Notarial, Consular and general enquiries to the Embassy email and on the phone.· Work with and provide back-up cover for the Consular Adviser which includes, notarial functions, contingency planning, consular casework. Finance:• Provide back up support to assist with administering Local Staff salaries, including processing the monthly pay when required.· Provide backup support to the Senior Finance and Property Officer and acts as the designated-alternate, undertaking Senior Finance and Property Officer responsibilities during periods of absence or as required.• Assist with the preparation of invoices and end of month financial procedures, including monthly bank reconciliation and reporting.• Assist with queries and follow ups regarding weekly payments to vendors, rents and utilities.<br> Property:• Obtain quotes for maintenance/repairs, furniture, equipment, and office supplies and procure items as directed.• Arrange access to property and supervise provider representatives undertaking maintenance and inspections of property.· Maintain Asset Management (AIMS) database. Ideal candidate profile · Bachelor’s degree in business administration or any related field.· Initiative, great problem-solving skills and an eye for detail.· A professional standard of written and spoken English and Arabic.· Experience in an administration role.· A quick learner who can quickly come up to speed with systems and processes.· Well organised, efficient, including the ability to prioritise tasks effectively and work under pressure.· Strong finance and numeracy skills.· An excellent understanding of (or ability to quickly learn) Egyptian government functions and procedures, and experience handling protocol matters.· Ideally, have experience working in an Embassy or similar environment.· A high level of flexibility and responsibility and the ability to work effectively as a team member. Application details:This is a locally employed position. Salary will be based on skills and experience. You will need to have the right to work in Egypt. <br>To apply please submit your CV and a cover letter in English of no more than two pages, setting out why you are applying for the position and examples of how you meet the ideal candidate profile and role responsibilities.<br>Please email your cover letter, CV and the names and contact details of two referees to enquiries@nzembassy.org.eg with the subject "Job Application: Team Administrator”<br>Please do not click the ‘apply’ button on this advert. The deadline for applications is COB 05 September 2026. Interviews will likely be held last week of September 2026. The commencement date will be October 2026.<br>No telephone enquiries will be answered. Only shortlisted candidates will be contacted.<br>If the successful candidate has worked or lived in New Zealand and are subsequently employed as locally engaged staff in a NZ Government Embassy or High Commission, they may, subject to individual circumstances, have NZ Tax Residency obligations. We advise any applicant, who may be in this situation, to discuss their tax residency status with the NZ Inland Revenue (IRD) and determine any potential personal tax obligations to IRD.