Contract Representative Jobs in Egypt
8153 Jobs Found
Consultant – Planning and Resourcing Management Full-Time Onsite (Saudi Arabia- Riyadh)---Purpose of the Role Provide expert consultation to improve organizational processes, performance, and portfolio execution across multiple initiatives. The consultant will design frameworks, workflows, and reporting mechanisms that help the management team plan, prioritize, and deliver projects and programs in line with strategic objectives.---Responsibilities* Provide consultation and support in improving administrative and operational processes, enhancing performance, and optimizing use of resources across the organization.<br>* Analyse organizational challenges, structures, and workflows, and propose effective, data‑driven solutions aligned with corporate strategy.<br>* Assist in developing and implementing strategic and operational plans, including portfolios of projects and programs that support business objectives.<br>* Design and standardize frameworks for project and program governance (e.g., workflows, stage gates, RACI, SOPs, and templates) to ensure consistency and clarity of responsibilities.<br>* Initiate and roll out workflows for teams to ensure required deliverables are produced on time, to the expected quality, and in line with agreed standards and policies.<br>* Prepare periodic reports on performance, ongoing projects and programs, risks, and recommendations for improvement for senior management.<br>* Oversee or support the implementation of improvement initiatives, new processes, and tools, monitoring their impact and making adjustments as needed to achieve corporate objectives.<br>* Collaborate with different departments (e.g., operations, finance, contracts, quality, stakeholder engagement) to ensure alignment between workflows, contractual obligations, and client expectations.<br>* Recommend and help implement suitable digital tools or dashboards for portfolio tracking, workflow management, and performance reporting.---<br>Qualifications & Experience* Bachelor’s or Master’s degree in Business Administration, Engineering Management, Operations Management, or a related field.<br>* Minimum of 5–10 years of experience in management consulting, organizational performance, PMO/portfolio management, or project/program management roles.<br>* Strong expertise in organizational structures, process analysis, and performance management, including KPI and dashboard design.<br>* Excellent problem‑solving and analytical skills, with the ability to interpret data and prepare clear strategic and operational reports for senior management.<br>* Strong communication, facilitation, and negotiation skills in English, with the ability to work with diverse teams and leadership; additional languages are a plus.<br>* Proficiency in modern management tools and data analysis techniques (e.g., advanced Excel, BI/dashboard tools, project/portfolio management platforms).<br>---Special Requirements<br>* Previous experience working in multinational environments or cross‑cultural teams, ideally including exposure to GCC or similar markets.<br>* Deep understanding of global best practices in management, portfolio and program governance, and organizational performance, with proven ability to adapt them to local market and regulatory contexts.<br>* Preferably, experience in engineering, industrial, infrastructure, or similar sectors, dealing with complex projects and operational environments.<br>* Currently residing in Saudi Arabia (preferably Riyadh).
Consultant – Planning and Resourcing Management - Full-Time Onsite (Saudi Arabia)---Purpose of the Role Provide expert consultation to improve organizational processes, performance, and portfolio execution across multiple initiatives. The consultant will design frameworks, workflows, and reporting mechanisms that help the management team plan, prioritize, and deliver projects and programs in line with strategic objectives.---Responsibilities* Provide consultation and support in improving administrative and operational processes, enhancing performance, and optimizing use of resources across the organization.<br>* Analyse organizational challenges, structures, and workflows, and propose effective, data‑driven solutions aligned with corporate strategy.<br>* Assist in developing and implementing strategic and operational plans, including portfolios of projects and programs that support business objectives.<br>* Design and standardize frameworks for project and program governance (e.g., workflows, stage gates, RACI, SOPs, and templates) to ensure consistency and clarity of responsibilities.<br>* Initiate and roll out workflows for teams to ensure required deliverables are produced on time, to the expected quality, and in line with agreed standards and policies.<br>* Prepare periodic reports on performance, ongoing projects and programs, risks, and recommendations for improvement for senior management.<br>* Oversee or support the implementation of improvement initiatives, new processes, and tools, monitoring their impact and making adjustments as needed to achieve corporate objectives.<br>* Collaborate with different departments (e.g., operations, finance, contracts, quality, stakeholder engagement) to ensure alignment between workflows, contractual obligations, and client expectations.<br>* Recommend and help implement suitable digital tools or dashboards for portfolio tracking, workflow management, and performance reporting.---<br>Qualifications & Experience* Bachelor’s or Master’s degree in Business Administration, Engineering Management, Operations Management, or a related field.<br>* Minimum of 5–10 years of experience in management consulting, organizational performance, PMO/portfolio management, or project/program management roles.<br>* Strong expertise in organizational structures, process analysis, and performance management, including KPI and dashboard design.<br>* Excellent problem‑solving and analytical skills, with the ability to interpret data and prepare clear strategic and operational reports for senior management.<br>* Strong communication, facilitation, and negotiation skills in English, with the ability to work with diverse teams and leadership; additional languages are a plus.<br>* Proficiency in modern management tools and data analysis techniques (e.g., advanced Excel, BI/dashboard tools, project/portfolio management platforms).<br>---Special Requirements<br>* Previous experience working in multinational environments or cross‑cultural teams, ideally including exposure to GCC or similar markets.<br>* Deep understanding of global best practices in management, portfolio and program governance, and organizational performance, with proven ability to adapt them to local market and regulatory contexts.<br>* Preferably, experience in engineering, industrial, infrastructure, or similar sectors, dealing with complex projects and operational environments.
Position Summary<br>The IT Manager is responsible for leading the organization's IT Infrastructure, Cybersecurity, Cloud Services, End-User Computing, and IT Operations, ERP Basis Administration, and IT Projects leads, to ensure the secure, reliable, and efficient delivery of technology services. The role is accountable for defining and executing the IT infrastructure strategy, maintaining enterprise security, driving operational excellence, and supporting business growth through innovative technology solutions.<br>IT Leadership & Strategy<br>· Develop and execute the Infrastructure, Security, and IT Operations strategy aligned with business objectives and the digital transformation roadmap.· Lead, mentor, coach, and manage the IT Operations team.· Establish IT governance, policies, standards, and operational procedures.· Develop annual IT operational plans, budgets, and technology roadmaps.· Drive continuous improvement initiatives across infrastructure, operations, and cybersecurity. Infrastructure & Cloud Management· Manage enterprise infrastructure including servers, storage, virtualization, Microsoft 365, Azure, Active Directory/Entra ID, networking, and cloud services.· Ensure maximum system availability, resilience, scalability, backup, disaster recovery, and business continuity.· Monitor infrastructure performance, capacity planning, and asset lifecycle management. Cybersecurity & Risk Management· Define and execute the enterprise cybersecurity strategy.· Lead information security, risk management, audits, compliance, and incident response.· Implement firewalls, endpoint security, MFA, identity management, and vulnerability management.· Ensure compliance with ISO 27001, NIST, GDPR, and applicable local regulations.<br>IT Operations & Service Management<br>· Manage Service Desk, Incident, Problem, Change, and Asset Management processes.· Monitor SLAs and KPIs while improving end-user experience.· Maintain operational documentation and technical standards. Vendor & Project Management· Manage vendors, contracts, software licensing, and service agreements.· Lead infrastructure implementation, upgrades, and technology projects.· Evaluate emerging technologies and recommend innovative solutions. Governance & Compliance· Support internal and external audits.· Maintain business continuity and disaster recovery plans.· Ensure regulatory and corporate policy compliance. Financial Management· Own the Infrastructure & Operations budget and optimize technology investments.· Monitor IT expenditure and provide regular management reporting. Stakeholder Management· Partner with business leaders to translate business needs into technology solutions.· Communicate IT initiatives, risks, and project status to executive management.<br>Qualifications<br>· Bachelor's degree in information technology, Computer Science, Information Systems, or related discipline.· Master's Degree is an advantage. Preferred Certifications· Project Management Professional (PMP®)· Microsoft Azure / Microsoft 365· Cisco CCNP· PMP or PRINCE2<br>Experience<br>· 8–12 years of progressive IT experience.· Minimum 5 years in an IT leadership role.· Experience managing enterprise infrastructure, cloud platforms, cybersecurity, and multi-site IT operations.<br>Core Competencies<br>· Strategic Leadership· People Management· Business Partnership· Project Management· Vendor Management· Risk Management· Decision Making· Communication· Innovation & Continuous Improvement<br>Key Performance Indicators (KPIs)<br>· Infrastructure Availability· SLA Compliance· Security Incident Resolution· Patch Compliance· Disaster Recovery Readiness· Budget Compliance· Project Delivery· Customer Satisfaction· Vendor Performance
???? **We're Hiring: Business Development / Sales And Marketing / Outbound Sales Agent (Remote | Commission + Leadership Opportunity)**⚠️ IMPORTANT – READ BEFORE APPLYING<br>???? This is a COMMISSION-ONLY position. There is NO base salary or hourly/monthly pay.<br>You earn based on the clients you bring in and the results you produce.<br>???? Any application submitted without a voice note will be automatically rejected.<br>???? Only apply if you are serious about sales, business development, and earning through performance. Please do not apply if you are just browsing opportunities or are not prepared to actively prospect, follow up, and close deals.<br> ⚠️ ???? Any Application submitted without a voice note will be automatically rejected. So to apply make sure to send you voice note from the link in the post or by sending a DM with your 2 min voice note (no excuses accepted).<br>We're looking for confident, driven people who enjoy talking to business owners and helping companies grow.<br>You'll introduce businesses to our all-in-one call center solution, schedule demos, and close new clients. Every deal you close can unlock multiple income streams—not just a one-time commission.<br><br>### ???? What You'll Earn✅ $1,000 commission on standard contracts✅ **15% commission** on contracts valued at **$15,000+**✅ **$3/hour talk-time bonus** every month you sign at least one client✅ Become the **Team Leader** for your client's campaign and earn **$5/hour** managing their team✅ Continue signing new clients while leading existing campaigns<br>### ???? What You'll Do* Call business owners (leads provided)* Understand their challenges* Present our call center solutions* Book demos or send proposals* Build long-term client relationships<br>### ???? Our Services Include* Inbound & Outbound Call Center* Customer Support & Sales* Appointment Setting* Live Chat & Email Support* Social Media Support* AI-Powered Automation & Collaboration Tools<br>### ✅ What We're Looking For* Strong communication skills. C1-level English proficiency is required for phone-based outreach. If you're not yet fluent enough for phone calls, you may still qualify for social media and email outreach roles.* Confidence speaking with business owners* Self-motivated and results-driven* Able to build rapport and hold real conversations<br>This is a **remote, commission-based opportunity** with significant earning potential and a clear path into a paid leadership role.<br>???? **Full compensation details, payment structure, and job description are available here:**???? https://supportrus.ishopper.info/LAYOUT/support Rus/job_description.shtml<br>???? Apply now by submitting a 2 minute voice note (in English) introducing yourself , talk about your experiences , and why you would like to join Support R US from this link here :???? https://supportrus.ishopper.info/apply/apply.shtml?job=supportrus_sales_marketing_rep
???? **We're Hiring: Business Development / Sales And Marketing / Outbound Sales Agent (Remote | Commission + Leadership Opportunity)**<br>⚠️ IMPORTANT – READ BEFORE APPLYING<br>???? This is a COMMISSION-ONLY position. There is NO base salary or hourly/monthly pay.<br>You earn based on the clients you bring in and the results you produce.<br>???? Any application submitted without a voice note will be automatically rejected.<br>???? Only apply if you are serious about sales, business development, and earning through performance. Please do not apply if you are just browsing opportunities or are not prepared to actively prospect, follow up, and close deals.<br> ⚠️ ???? Any Application submitted without a voice note will be automatically rejected. So to apply make sure to send you voice note from the link in the post or by sending a DM with your 2 min voice note (no excuses accepted).<br>We're looking for confident, driven people who enjoy talking to business owners and helping companies grow.<br>You'll introduce businesses to our all-in-one call center solution, schedule demos, and close new clients. Every deal you close can unlock multiple income streams—not just a one-time commission.<br><br>### ???? What You'll Earn✅ $1,000 commission on standard contracts✅ **15% commission** on contracts valued at **$15,000+**✅ **$3/hour talk-time bonus** every month you sign at least one client✅ Become the **Team Leader** for your client's campaign and earn **$5/hour** managing their team✅ Continue signing new clients while leading existing campaigns<br>### ???? What You'll Do* Call business owners (leads provided)* Understand their challenges* Present our call center solutions* Book demos or send proposals* Build long-term client relationships<br>### ???? Our Services Include* Inbound & Outbound Call Center* Customer Support & Sales* Appointment Setting* Live Chat & Email Support* Social Media Support* AI-Powered Automation & Collaboration Tools<br>### ✅ What We're Looking For* Strong communication skills. C1-level English proficiency is required for phone-based outreach. If you're not yet fluent enough for phone calls, you may still qualify for social media and email outreach roles.* Confidence speaking with business owners* Self-motivated and results-driven* Able to build rapport and hold real conversations<br>This is a **remote, commission-based opportunity** with significant earning potential and a clear path into a paid leadership role.<br>???? **Full compensation details, payment structure, and job description are available here:**???? https://supportrus.ishopper.info/LAYOUT/support Rus/job_description.shtml<br><br>???? Apply now by submitting a 2 minute voice note (in English) introducing yourself , talk about your experiences , and why you would like to join Support R US from this link here :<br> ???? https://supportrus.ishopper.info/apply/apply.shtml?job=supportrus_outbound_agent
As part of its strategic expansion in Egypt, AD Ports Group is developing and operationalizing the Safaga Terminal — and we’re looking for a Commercial Director. STOC is an operating entity of the greenfield Noatum Ports, a part of Abu Dhabi Ports, Safaga Port.<br>The Port is designed to handle a wide range of cargo groups including Dry Bulk, Containers, Ro-Ro / Ro-Pax and other General / Break Bulk Cargoes. <br>This role leads STOC’s commercial, business development and strategic partnerships agenda across the Egyptian market, with specific focus on Upper Egypt. This role requires revenue leading commercial experience in the targeted cargo groups (Dry Bulk, Containers, Ro-Ro, Ro-Pax and other General / Break Bulk Cargoes). <br>Experience in Freight Forwarding will be highly desirable.<br> What You Will Do<br>Develop and execute commercial, business development and partnership strategies aligned with AD Ports Group’s objectives. Identify, evaluate and deliver new business opportunities, investments and strategic alliances in the Egyptian market. Oversee commercial contracts, NDAs, MoUs, pricing strategies, bids and tenders. Build business cases, financial models and Investment Committee submissions. Lead sales, account management and commercial negotiations. Lead, manage, and develop a growing team of commercial staff. Support budgeting, P&L, CAPEX/OPEX and financial planning. Develop solutions to address customer’s pain points and align with AD Ports Group’s strategy in conjunction with the relevant teams. Allocate commercial function resources in the appropriate way to maximize revenue growth and market share in line with set targets. Build strong relationships with companies at CXO / MD / Senior Management levels and showcase how AD Ports Group can help their supply chain / trade growth or performance improvement. Act as a brand ambassador always representing AD Ports Group in all conferences, forums, and meetings with external and internal stakeholders. Carry out quarterly business reviews for all major accounts in collaboration with the relevant teams with the objective of ensuring retention, driving account growth and improving customer experience.<br> We’re Looking For <br> Bachelor degree in: Business, Finance, Management, or a related field. Master's degree is a plus. A minimum of 15 years of relevant experience.<br> Prior experience in leading commercial functions of a leading terminal operator or logistics company with demonstrated expertise and experience in Multi Cargo and Multi Port Operations (Dry Bulk, Containers, Ro-Ro / Ro-Pax and other General / Break Bulk Cargoes). <br>Experience Freight Forwarding and inland Transport and Logistics product development across cargo groups will be highly desirable.<br>Sound capabilities in MS office suite, especially in conducting financial analysis and preparing presentations for very senior stakeholders.<br>Demonstrated ability to prioritize and manage multiple projects simultaneously.
Focus: High-Volume Merchant Sales & Local Payment Rails<br>Role Overview We are an existing payment gateway in Egyptian market, looking for a Business Development Manager who is a true "hunter" in the Egyptian payments space. Your job is simple: sign up the biggest merchants and financial players in the country and get them using our system to collect and payout local currency. You’ll be selling the most reliable way to tap into the Egyptian market, whether that’s helping a global brand expand into local market, or helping a local startup send instant transfers to bank accounts.<br>Key Responsibilities1. Payin / Local Collection Winning Global Brands: Close deals with big international names (Saa S, Gaming, Retail) that want to start selling in Egypt without the headache of local setup. Mastering the "Egyptian Way" to Pay: Sell our ability to accept payments through the methods Egyptians actually use—Fawry kiosks, Vodafone Cash, and Meeza cards—ensuring merchants are connected to a variety of payment methods in Egypt Boosting Success Rates: Work with merchants to make sure their checkout process is smooth and their payment "acceptance rates" are the highest in the market.2. Sending Money Out (Payout / Instant Transfers) Real-Time Payouts: Sell our "Instant Transfer" to companies that need to pay out suppliers, drivers, or influencers in seconds, 24/7. Fintech-as-a-Service: Partner with other Egyptian payment apps and neobanks, acting as the "engine" that handles their heavy-duty payment transfers. Mass Disbursements: Target large companies that still use slow, manual processes to pay their vendors and move them onto our automated, instant platform.3. Closing & Scaling Managing the Pipeline: Own the sales cycle from the first "hello" to the first live transaction. Volume Growth: You aren't just signing contracts; you are responsible for making sure those merchants actually start processing high volumes of money through us.<br>What We’re Looking For A "Street-Smart" Salesperson: You’ve spent 5+ years in the Egypt fintech or banking world (think Paymob, Fawry, Geidea, or CIB). You know who the decision-makers are and how to get them on the phone. Payment specialist : You don't need a manual to explain the difference between a card and a wallet transfer. You understand how the "pipes" work. The CBE Rules: You stay on top of the latest Central Bank of Egypt rules so you can talk confidently to clients about what is and isn't allowed. Bilingual Closer: You can pitch a local Egyptian CEO in Arabic and then jump on a Zoom call to close a deal with a Global HQ in English.
Are you a skilled developer who loves working across both backend and frontend? Lyve is seeking a talented PHP/Frontend Developer to join our team in building robust, user-facing web applications for managing residential and commercial real estate communities. Position: PHP/Frontend Developer Location: Hybrid (Remote + In-office) Experience: Minimum 2 years of development experience About Us: Founded in 2016, Lyve is a fast-growing Prop Tech Solutions company focused on enhancing the residential living experience through innovative digital solutions. With over 250,000 contracted units in Egypt and aggressive growth across the MENA region, we’re looking for smart, talented, and passionate developers to help drive our next phase of growth. Job Summary: We are seeking an experienced PHP/Frontend Developer with a strong command of React and modern Java Script to join our team. The ideal candidate is equally comfortable building backend services in PHP/Laravel and crafting polished, performant frontend interfaces in React. You will play a key role in designing and delivering full-featured platform experiences, from API integrations on the backend to responsive, intuitive UIs on the frontend. Responsibilities:Participate in the full software development lifecycle, contributing to both backend and frontend layers. Design and implement backend services and admin features using PHP (or Laravel where required). Build and maintain responsive, high-performance frontend interfaces using React and Java Script (ES6+). Integrate frontend components with RESTful APIs to ensure smooth data flow between systems. Work with NoSQL for schema design, queries, and performance optimization. Implement authentication, authorization, and role-based access control across both layers. Ensure code follows best practices for security, maintainability, scalability, and accessibility. Collaborate closely with product stakeholders and designers to deliver high-quality, user-focused features. Write clean, well-structured, and documented code on both frontend and backend. Requirements:2+ years of professional experience with PHP development. Strong expertise in the Laravel framework (latest stable versions). Solid hands-on experience with React and Java Script (ES6+), including component architecture and state management. Hands-on experience with NoSQL databases (schema design, queries, optimization). Proficiency with RESTful API consumption and integration. Strong understanding of backend and frontend application architecture and performance optimization. Proficiency with Git and collaborative development workflows. Solid grasp of secure coding practices and role-based access control. Good to Have:Experience with NoSQL databases. Familiarity with CSS frameworks or UI libraries (e.g., Tailwind, Material UI). Experience with deployment on AWS or Azure. Exposure to migrating or modernizing legacy PHP applications. Familiarity with frontend build tools.
???? **We're Hiring: Business Development / Sales And Marketing / Outbound Sales Agent (Remote | Commission + Leadership Opportunity)**⚠️ IMPORTANT – READ BEFORE APPLYING<br>???? This is a COMMISSION-ONLY position. There is NO base salary or hourly/monthly pay.<br>You earn based on the clients you bring in and the results you produce.<br>???? Any application submitted without a voice note will be automatically rejected.<br>???? Only apply if you are serious about sales, business development, and earning through performance. Please do not apply if you are just browsing opportunities or are not prepared to actively prospect, follow up, and close deals.<br> ⚠️ ???? Any Application submitted without a voice note will be automatically rejected. So to apply make sure to send you voice note from the link in the post or by sending a DM with your 2 min voice note (no excuses accepted).<br>We're looking for confident, driven people who enjoy talking to business owners and helping companies grow.<br>You'll introduce businesses to our all-in-one call center solution, schedule demos, and close new clients. Every deal you close can unlock multiple income streams—not just a one-time commission.<br><br>### ???? What You'll Earn✅ $1,000 commission on standard contracts✅ **15% commission** on contracts valued at **$15,000+**✅ **$3/hour talk-time bonus** every month you sign at least one client✅ Become the **Team Leader** for your client's campaign and earn **$5/hour** managing their team✅ Continue signing new clients while leading existing campaigns<br>### ???? What You'll Do* Call business owners (leads provided)* Understand their challenges* Present our call center solutions* Book demos or send proposals* Build long-term client relationships<br>### ???? Our Services Include* Inbound & Outbound Call Center* Customer Support & Sales* Appointment Setting* Live Chat & Email Support* Social Media Support* AI-Powered Automation & Collaboration Tools<br>### ✅ What We're Looking For* Strong communication skills. C1-level English proficiency is required for phone-based outreach. If you're not yet fluent enough for phone calls, you may still qualify for social media and email outreach roles.* Confidence speaking with business owners* Self-motivated and results-driven* Able to build rapport and hold real conversations<br>This is a **remote, commission-based opportunity** with significant earning potential and a clear path into a paid leadership role.<br>???? **Full compensation details, payment structure, and job description are available here:**???? https://supportrus.ishopper.info/LAYOUT/support Rus/job_description.shtml<br>???? Apply now by submitting a 2 minute voice note (in English) introducing yourself , talk about your experiences , and why you would like to join Support R US from this link here :???? https://supportrus.ishopper.info/apply/apply.shtml?job=supportrus_outbound_agent
<ul><li><p> Work on developing a trusted relationship with customers, clients, contractors and consultants to ensure the continuity of the account.</p></li><li><p> Work on understanding the main customers' needs and requirements and ensure its implementation in a manner that does not violate the company's policies.</p></li><li><p> Develop relationships with existing customers by proposing solutions that meet their goals on an ongoing basis.</p></li><li><p> Identify and pursue new sales opportunities in logistics and cold store projects.</p></li><li><p> Stay updated on market trends, competitor activities, and new technologies in logistics and cold storage solutions.<br> Ensure that the correct products are delivered to customers at the right time.</p></li><li><p> Coordinate with Technical Office, sales team, Logistics teams, and other department to ensure accurate project execution and timely delivery.</p></li><li><p> Solve customers’ problems professionally to maintain customer confidence.</p></li><li><p> Supervise the accounts in the designated area and send a report to the direct manager while ensuring compliance with the company's policies.</p></li><li><p> Negotiate pricing terms, and contracts to close profitable deals.</p></li><li><p> Develop effective and creative sales strategies for the designated area that help increase the sales volume.</p></li><li><p> Achieve the specific selling objectives of the account in the designated area.</p></li><li><p> Prepare monthly sales reports, analyze them and present them to the direct manager.</p></li><li><p>Ensure compliance with the company's policies and procedures.</p></li><li><p>Any other task assigned by the direct manager or the management.</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop and implement revenue strategies to maximize occupancy, ADR, RevPAR, and total revenue. Oversee the reservations department, ensuring accurate, timely, and efficient handling of all bookings. Analyze demand patterns, booking trends, and market conditions to optimize pricing and inventory. Manage distribution channels, rate parity, and OTA/online platforms to ensure optimal performance. Monitor competitor activity and market positioning, adjusting strategies accordingly. Prepare forecasts, budgets, and regular revenue and reservations performance reports. Supervise and train the reservations team, ensuring service standards and conversion targets are met. Ensure accuracy of rates, availability, and inventory across PMS, RMS, CRS, and channel managers. Handle group, corporate, and contracted business rate loading and allotment management. Work closely with Sales, Marketing, and Operations to align commercial strategies. Track and report on key revenue and reservations KPIs, identifying opportunities for improvement. Manage guest booking inquiries escalations and resolve discrepancies in reservations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Hospitality, Business, Finance, or a related field preferred. 4 6 years of experience in revenue management and/or reservations within hospitality. Strong understanding of pricing strategies, forecasting, and distribution channels. Proven experience managing or supervising a reservations team. Proficiency with PMS, RMS, CRS, and channel management systems. Strong analytical and numerical skills with attention to detail. Excellent organizational skills with the ability to manage multiple bookings and priorities simultaneously. Fluent in English and Arabic.</p><p></p></section>
Company Description Inter Mar Shipping & Logistics Services LLC is a logistics and shipping company focused on delivering efficient, reliable, and cost-effective solutions for clients in regional and international markets. The company provides services such as freight forwarding, transportation, and end-to-end supply chain coordination across multiple modes of shipping. Inter Mar Shipping & Logistics Services LLC works closely with commercial and industrial customers to ensure timely, compliant, and secure movement of goods. Team members collaborate in a fast-paced, customer-centered environment with opportunities to drive growth and improve operational performance. The organization values integrity, accountability, and long-term client relationships.<br>Role Description This is a full-time hybrid Sales Manager role based in Alexandria, Egypt, with the flexibility to work from home for part of the week. The Sales Manager will lead the sales process from prospecting to closing, including identifying potential clients, qualifying leads, and developing new business opportunities in shipping and logistics. Responsibilities include managing and growing a portfolio of accounts, preparing and presenting tailored proposals, and negotiating contracts and rates in line with company guidelines. The role involves setting and tracking sales targets, analyzing market trends, and reporting performance metrics to leadership. The Sales Manager will collaborate closely with operations, customer service, and finance teams to ensure service quality, resolve issues, and maintain strong, long-term client relationships. The position also includes mentoring and guiding junior team members and representing the company at client meetings, industry events, and networking activities.<br>Qualifications<br> Experience in B2B sales, preferably in shipping, freight forwarding, logistics, or related supply chain services, with a proven track record of meeting or exceeding revenue targets. Strong skills in client relationship management, including prospecting, account management, and retention, with the ability to build trust and long-term partnerships. Solid negotiation and presentation abilities, including drafting commercial proposals, explaining service offerings, and closing complex deals. Comfort with sales forecasting, pipeline management, and using CRM tools or other sales systems to track opportunities and performance. Effective communication skills in English (and Arabic strongly preferred), both written and spoken, with the ability to engage diverse stakeholders. Organized, detail-oriented, and able to manage multiple accounts and priorities in a fast-paced, deadline-driven environment. Knowledge of shipping and logistics concepts, such as Incoterms, freight rates, customs considerations, and multimodal transport, is highly beneficial. Bachelor’s degree in Business, Marketing, Logistics, Supply Chain, or a related field, or equivalent practical experience. Ability to work effectively in a hybrid setup from Alexandria, Egypt, including in-person client visits and office meetings as required.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</p><br><p>*Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p><br><p>* Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter.</p><br><p>* Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p><br><p>* Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p><br><p>* Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p><br><p>* Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</p><br><p>* Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p><br><p>* Work in coordination with all departments and ensure the flow of necessary information.</p><br><p>* Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p><br><p>* Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p><br><p>* Follow the VIP procedures and greet VIP guests and bid them farewell.</p><br><p>* Walk agency representatives and potential guests around the facility.</p><br><p>* Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p><br><p>* Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department.</p><br><p>* Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</p><br><p>* Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p><br><p>* Support hotel sales. Is authorised to sell charged services.</p><br><p>* Take part in the Emergency Response Teams.</p><br><p>* Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.</p><br><p>* Respond to guest inquiry forms and all written suggestions, complaints etc</p><br><p>* Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p><br><p>* Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p><br><p>* Take part in training programmes and departmental internal communication meetings.</p><br><p>* Due to being in direct contact with guests, must always look clean, neat and fresh.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><br><p>* Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>* Education: At least a high school diploma.</p><br><p>* Experience: At least 2 years of experience in the industry.</p><br><p>* Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><br><p>* Courses and Training: Prior attendance in seminars and trainings related to the job.</p><br><p>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><br><p>* Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p><br> </div>
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a Bachelor`s Degree. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education: At least a high school diploma. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> We’re looking for a <b>Technical Customer Support Manager</b>to join Procore’s Solution on Demand organization. </p><br><br><br><p>In this role, you will promote a high-performance and customer-focused culture while helping to build a team of top-tier Technical Customer Support Representatives. You will collaborate with other members of our global Support Management team to ensure client success and enhance employee satisfaction. Following the exciting launch of our Cairo team in April of this year, this marks our very first local leadership hire. You’ll have a unique opportunity to shape the culture of this expanding site from day one while collaborating directly with our established global hubs. </p><br><br><br><p>This is a hybrid position with a requirement to be on-site 3 days a week at our Cairo office.</p><br><br><p>This position will report to the Senior Manager, Technical Customer Support in Ireland. We’re looking for a candidate to join us immediately!</p><br><br><br><p><b>What you'll do:</b></p><br><br><ul>
<li><p>Lead and inspire a high-performing team of 10-15 Technical Customer Support Representatives to deliver an excellent customer experience globally, with a focus on the MENA region, via phone, live chat, and email.</p><br><br></li>
<li><p>Foster a high-performing culture by conducting quality coaching, leading by example, and holding your team accountable to our Key Performance Indicators (KPIs)</p><br><br></li>
<li><p>Serve as the Cairo Support Site Leader, managing local day-to-day support operations and clearing roadblocks to empower your team and our regional customers to resolve complex technical challenges.</p><br><br></li>
<li><p>Elevate Productivity by researching and driving process improvements to increase team efficiencies and effectiveness.</p><br><br></li>
<li><p>Analyze customer data to make informed decisions regarding team changes, shift scheduling, and staffing.</p><br><br></li>
<li><p>Promote smart growth by collaborating across all levels of Procore to establish best practices and drive improvements that enhance customer success and support Procore’s evolution as a regional market leader.</p><br><br></li>
<li><p>Empower your team members to take control of their careers by helping them develop and progress toward their professional goals.</p><br><br></li>
<li><p>Stay informed about process and product changes, Procore’s strategy, industry trends, and best practices to support your team effectively.</p><br><br></li>
<li><p>Enhance employee satisfaction by cultivating a sense of belonging within the organization and local teams.</p><br><br></li>
</ul><br><p><b>What we’re looking for:</b></p><br><br><ul>
<li><p>University degree, technical academy certification, or equivalent practical experience in a high-growth tech environment. </p><br><br></li>
<li><p>Experience in a SaaS environment, with 3+ years of experience leading a customer support or technical support team in a contact center.</p><br><br></li>
<li><p>Experience working with customer relationship management (CRM) systems such as Salesforce Service Cloud, Zendesk, and ServiceNow, and proficiency in other customer support-related software.</p><br><br></li>
<li><p>Excellent communication and escalation management skills, with the ability to convey messages effectively to diverse stakeholders and audiences in written and verbal formats.</p><br><br></li>
<li><p>Demonstrated ability to lead independently and adapt your management style to rapid organizational and platform changes.</p><br><br></li>
<li><p>Strong business acumen with an understanding of the issues and challenges support organizations face.</p><br><br></li>
<li><p>Comprehensive knowledge of support metrics and key performance indicators (KPIs), with the capability to drive high performance within a support team.</p><br><br></li>
<li><p>Highly organized and detail-oriented, able to manage and contribute to projects, prioritize workload effectively, and meet commitments consistently.</p><br><br></li>
<li><p>A self-starter who pairs a deep familiarity with the Cairo tech ecosystem and operational landscape with a proven passion for hiring, onboarding, and scaling a local team from scratch. </p><br><br></li>
</ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.</p><br><p>Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.</p><br><br><p><strong>Position Summary</strong></p><br><p>The Head of Sales drives strategic revenue growth across Renewals, Upsells, Acquisitions, and promotions by leading a high-performing, customer-centric team. As a brand ambassador, they own client engagement, deeply understand business needs, and proactively position solutions that maximize retention, expansion, and long-term value.</p><br><p><span><strong>Key Responsibilities </strong></span></p><br><ul><li><p><span>Develop deep expertise in the Property Finder marketplace and solution portfolio to effectively position value across customer segments and drive differentiated engagement </span></p><br></li><li><p><span>Build and scale the Egypt business through targeted acquisition and retention strategies, executing go-to-market plans that align corporate priorities with local market dynamics.</span></p><br></li><li><p><span>Sales Strategy & Execution </span></p><br></li><li><p><span>Partner cross-functionally with Sales Development Representatives (SDR) and Sales Operations to streamline customer acquisition and optimize conversion, leveraging data insights to continuously refine strategies and elevate sales performance </span></p><br></li><li><p><span>Deliver accurate revenue forecasts across weekly, monthly, and quarterly cycles, while monitoring key performance indicators and driving timely interventions to ensure consistent target achievement </span></p><br></li><li><p><span>Engage directly with customers to gather feedback, assess solution utilization, and address concerns, translating insights into actionable improvements while aligning internal resources to support client goals and drive long-term satisfaction </span></p><br></li><li><p><span>Hire, develop, and coach a consultative, high-impact sales team focused on delivering value and building long-term relationships </span></p><br></li><li><p><span>Foster a culture of accountability, collaboration, and continuous learning within the sales organization </span></p><br></li></ul><p><span><strong>Desired Qualifications</strong></span></p><br><ul><li><p><span>Bachelor’s degree in business, Marketing, or Science; MBA preferred. </span></p><br></li><li><p><span>Familiarity with the real estate ecosystem is advantageous. </span></p><br></li><li><p><span>10+ years in B2B SaaS or subscription-based marketplaces, with proven success in sales and account management. Out of which, minimum 5 years leading high-performing B2B sales teams. </span></p><br></li><li><p><span>Demonstrated ability to deliver accurate weekly, monthly, and quarterly revenue forecasts with consistent target achievement. </span></p><br></li><li><p><span>Strong analytical acumen with a metrics-first approach to business management and decision-making. </span></p><br></li><li><p><span>Service-oriented leader with the patience and empathy to navigate diverse customer and employee needs.</span></p><br></li></ul><br><strong>Our promise to talent</strong><p>At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.</p><br><strong>Property Finder Guiding Principles</strong><ol><li><p>Think Future First</p><br></li><li><p>Data Beats Opinions, Speed Beats Perfection</p><br></li><li><p>Optimise for Impact</p><br></li><li><p>Act Like An Owner</p><br></li><li><p>The Biggest Risk is Taking no Risk at All</p><br></li></ol><br><br><br><br><br><br><br><strong>Find us at:</strong><br><br>TwitterFacebookInstagramLinkedinGlassdoor
<br> </div>
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a high school diploma. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programs (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Join Platinum Properties | Hiring Sales Consultant Platinum Properties is a full-service real estate brokerage company committed to simplifying the property buying, selling, and leasing journey. By combining market expertise with advanced real estate tools and resources, we empower our clients to make confident and informed decisions. Role Description We are looking for a motivated and professional Sales Consultant to join our growing team in New Cairo. The ideal candidate will assist clients in buying, selling, and renting properties while delivering exceptional customer service and expert real estate consultation. Key Responsibilities:Conduct client consultations to understand needs and property preferences. Provide professional real estate advice and market insights. Conduct market research and identify suitable property opportunities. Present and showcase properties to prospective clients. Negotiate offers and contracts to achieve successful transactions. Build and maintain strong client relationships. Ensure client satisfaction throughout the entire property transaction process. Requirements:Strong background in Real Estate & Brokerage. University graduate with strong communication and negotiation skills. Fluent in English. Must own a car. What We Offer:Attractive Salary Package. High Commission Scheme – Up to 45%. Daily Fresh Leads. Business Line, Mobile & Laptop. Medical Insurance. Professional work environment and real career growth opportunities. Position Details:Location: New Cairo Employment Type: Full-Time | Hybrid Days Off: Friday & Saturday<br>If you are passionate about real estate and ready to take your career to the next level, we would love to hear from you.???? Send your CV to: hr@platinum-egypt.com
Join Platinum Properties | Hiring Sales Consultant Platinum Properties is a full-service real estate brokerage company committed to simplifying the property buying, selling, and leasing journey. By combining market expertise with advanced real estate tools and resources, we empower our clients to make confident and informed decisions. Role Description We are looking for a motivated and professional Sales Consultant to join our growing team in New Cairo. The ideal candidate will assist clients in buying, selling, and renting properties while delivering exceptional customer service and expert real estate consultation. Key Responsibilities:Conduct client consultations to understand needs and property preferences. Provide professional real estate advice and market insights. Conduct market research and identify suitable property opportunities. Present and showcase properties to prospective clients. Negotiate offers and contracts to achieve successful transactions. Build and maintain strong client relationships. Ensure client satisfaction throughout the entire property transaction process. Requirements:Strong background in Real Estate & Brokerage. University graduate with strong communication and negotiation skills. Fluent in English. Must own a car. What We Offer:Attractive Salary Package. High Commission Scheme – Up to 45%. Daily Fresh Leads. Business Line, Mobile & Laptop. Medical Insurance. Professional work environment and real career growth opportunities. Position Details:Location: New Cairo Employment Type: Full-Time | Hybrid Days Off: Friday & Saturday<br>If you are passionate about real estate and ready to take your career to the next level, we would love to hear from you.???? Send your CV to: hr@platinum-egypt.com