Contract Representative Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.</p><br><p>Join Globant as an <strong>AI Test Automation Engineer</strong> and lead the quality transformation for our flagship agentic banking platform. We are looking for an automation expert skilled in <strong>Python, pytest, and LLM/Agentic system testing</strong> to solve one of tech's newest challenges: systematically validating non-deterministic AI behavior. In this role, you will build automated evaluation datasets, inspect agent execution traces, and deploy LLM-as-a-judge frameworks to gate production releases with absolute confidence.</p><br><strong>SCREENING REQUIREMENTS</strong><p>Ideal candidates must meet all primary technical gates:</p><br><ul><li><p><strong>Automation Mastery:</strong> 4+ years of test automation experience using <strong>Python</strong> and <strong>pytest</strong> (custom fixtures, mocking, and CI pipeline integration).</p><br></li><li><p><strong>LLM &amp; Agentic System Testing:</strong> 1+ years of hands-on experience evaluating non-deterministic AI applications.</p><br></li><li><p><strong>LLM Evaluation Engineering:</strong> Proven track record building <strong>LLM-as-a-judge</strong> scoring scripts and maintaining versioned evaluation datasets (golden paths, edge cases, regression suites).</p><br></li><li><p><strong>Agent Deep-Dives &amp; Traces:</strong> Ability to validate tool selection and parameters, inspect multi-step agent execution traces (e.g., LangGraph, Microsoft Agent Framework), and mock agent endpoints for CI workflows.</p><br></li><li><p><strong>Adversarial &amp; Guardrail Testing:</strong> Experience designing negative-path test suites for prompt injections, hallucinated financial actions, and trust-level boundaries (Suggest / Approve / Act).</p><br></li><li><p><strong>Observability &amp; CI Integration:</strong> Hands-on integration of test stages into <strong>GitLab CI</strong> (or equivalent) using LLM observability tools like <strong>OPIK</strong> or similar trace analysis platforms.</p><br></li></ul><strong>KEY RESPONSIBILITIES</strong><ul><li><p><strong>Agent Test Design &amp; Automation:</strong> Design and implement deterministic pytest suites to validate agent behavior, intent handling, tool-call correctness, strict JSON schemas, and failure paths.</p><br></li><li><p><strong>LLM Evaluation Engineering:</strong> Build and maintain LLM-as-a-judge evaluation scripts that score agent outputs for correctness, tone, and compliance, defining scoring thresholds and pass/fail release gates.</p><br></li><li><p><strong>Mocking &amp; Trace Analysis:</strong> Build mocks and fixtures for LLM endpoints and core APIs so agent loops run repeatably in CI pipelines. Execute, mock, and capture traces from LangGraph or Microsoft Agent Framework agent loops within test suites.</p><br></li><li><p><strong>Guardrail &amp; Security Testing:</strong> Continuously validate that agents refuse prompt injection attempts, do not hallucinate actions, and strictly follow compliance guardrails.</p><br></li><li><p><strong>CI/CD Integration &amp; Reporting:</strong> Integrate test suites into GitLab CI with DevOps, leverage OPIK for trace analysis, and deliver automated quality evidence gating weekly drops.</p><br></li></ul><strong>REQUIRED EXPERIENCE &amp; QUALIFICATIONS</strong><ul><li><p><strong>Test Automation (Essential):</strong> 4+ years of test automation with strong Python and pytest. Experience testing APIs, contract testing, and strict JSON schema validation.</p><br></li><li><p><strong>AI &amp; LLM Testing (Essential):</strong> 1+ years of experience with behavioral acceptance criteria, evaluation datasets, and LLM-as-a-judge techniques. Practical understanding of managing non-determinism via statistical thresholds and automated judges.</p><br></li><li><p><strong>Frameworks (Essential):</strong> Hands-on familiarity with agentic frameworks (LangGraph, Microsoft Agent Framework, LangChain, or LlamaIndex) sufficient to execute and mock agent loops.</p><br></li><li><p><strong>Observability &amp; Domain (Desirable):</strong> Experience with OPIK or equivalent trace analysis platforms. Prior experience testing in banking, fintech, or regulated financial environments.</p><br></li><li>Knowledge of Arabic language is plus.&nbsp;</li></ul><p>This job can be filled in <strong>Egypt/MENA Region</strong>.</p><br><p>Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.</p><br><p>We may use AI and machine learning technologies in our recruitment process. Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.</p><br><p>Final compensation offered is based on multiple factors such as the specific role, hiring location, as well as individual skills, experience, and qualifications. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about life at Globant here:&nbsp;Globant Experience Guide.</p><br> </div>

???? Teleperformance is Hiring | Customer Service Representative<br>Teleperformance is currently hiring Customer Service Representatives to join our team and be part of a professional and dynamic work environment.<br>???? Job Details:<br>* Position: Customer Service Representative* English Level: B2–C1* Eligibility: Graduates * Location: City Walk* Working Hours: Rotational Shifts* Training: 2 Months* Training Payment: Paid Training<br>???? Compensation & Benefits:<br>* Net Salary: EGP 19,500 including €100 KPIs* Quarterly Bonus: €195* Commission: Up to $250* Overtime: EGP 90 per hour* Salary Increase: Every 6 months* Paid Training* Career Growth Opportunities* Professional & Supportive Work Environment<br>???? Requirements:<br>* Fluency in English with a B2–C1 level* Graduates * Excellent communication and interpersonal skills* Customer-oriented mindset* Ability to work on rotational shifts* Good problem-solving and multitasking skills

<p>Are you a dynamic and results-driven professional with a passion for healthcare innovation? We are thrilled to announce an exciting opportunity for an <strong>Experienced Medical Representative</strong> to join our vibrant team in <strong>Cairo, Egypt</strong>! This is your chance to make a significant impact in the cutting-edge fields of <strong>Dermatology</strong> and <strong>Aesthetics</strong>, driving growth and fostering invaluable relationships.</p><p><strong>Overview:</strong></p><p>As a Medical Representative, you will be at the forefront of our sales efforts, championing our innovative pharmaceutical products within the specialized areas of dermatology and aesthetics. You will leverage your expertise to engage with healthcare professionals, providing crucial information and building lasting partnerships that contribute directly to improved patient outcomes and market expansion. This is an <strong>on-site</strong> role where your presence and direct engagement will be key to success.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategically promote</strong> our portfolio of dermatology and aesthetics products to healthcare professionals, including dermatologists, plastic surgeons, and general practitioners.</li><li><strong>Achieve and exceed sales targets</strong> within your assigned territory in Cairo, Egypt, demonstrating exceptional market penetration and growth.</li><li><strong>Cultivate and maintain strong relationships</strong> with key opinion leaders and healthcare providers, becoming a trusted advisor in your field.</li><li><strong>Conduct compelling presentations</strong> and educational sessions on product features, benefits, and clinical data.</li><li><strong>Analyze market trends</strong> and competitive activities to identify new opportunities and adapt sales strategies effectively.</li><li><strong>Manage and optimize your sales territory</strong>, ensuring efficient resource allocation and maximum coverage.</li></ul><p><strong>Skills & Technologies:</strong></p><p>We are seeking individuals who possess a powerful blend of commercial acumen and scientific understanding. You will be skilled in <strong>Sales</strong>, with a deep understanding of <strong>Dermatology</strong> and <strong>Aesthetics</strong>. Proficiency in <strong>Pharmaceutical Sales</strong>, strong <strong>Medical Terminology</strong>, and exceptional <strong>Product Knowledge</strong> are essential. Your ability in <strong>Relationship Building</strong>, <strong>Communication Skills</strong>, and <strong>Negotiation</strong> will set you apart, complemented by excellent <strong>Territory Management</strong> capabilities.</p><p><strong>Growth Opportunities:</strong></p><p>Embark on a career path filled with continuous learning and professional advancement. We are committed to nurturing talent, offering opportunities for specialized training, leadership development, and expanded responsibilities within a rapidly evolving industry. Your success is our success!</p><p><strong>Team & Culture:</strong></p><p>Join a collaborative, supportive, and results-oriented team where innovation is celebrated, and every contribution is valued. We foster an environment of open communication, mutual respect, and shared ambition, driving collective success in a dynamic healthcare landscape.</p><p><strong>Impact:</strong></p><p>Your work will directly contribute to improving the lives of patients by ensuring access to advanced dermatological and aesthetic solutions. You will play a pivotal role in strengthening our market presence and achieving our mission of healthcare excellence.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience &amp; Expertise:</strong> Possess a minimum of <strong>1-2 years of proven experience</strong> as a Medical Representative, ideally within the dermatology, or aesthetics sectors.</p></li><li><p><strong>Core Competencies:</strong> Demonstrated excellence in <strong>Sales</strong>, with a specialized background in <strong>Dermatology</strong> and <strong>Aesthetics</strong>.</p></li><li><p><strong>Industry Acumen:</strong> Strong understanding of <strong>Pharmaceutical Sales</strong> processes, comprehensive <strong>Product Knowledge</strong>, and precise <strong>Medical Terminology</strong>.</p></li><li><p><strong>Interpersonal Prowess:</strong> Exceptional <strong>Relationship Building</strong>, <strong>Communication Skills</strong>, and <strong>Negotiation</strong> abilities to effectively engage with healthcare professionals.</p></li><li><p><strong>Strategic Thinking:</strong> Proven capability in effective <strong>Territory Management</strong>, market analysis, and strategic planning.</p></li><li><p><strong>Career Level:</strong> This role is ideal for an <strong>Experienced</strong> professional ready to take on significant responsibilities and drive impactful results.</p></li></ul><p></p>

Wellness Pharma is a fast-growing Egyptian pharmaceutical company focused on delivering high-demand pharmaceutical and cosmeceutical products.<br>We combine strong market insight with a commitment to quality, enabling our teams to achieve real impact in their territories. Our focus is not only on products—but on building successful medical representatives with clear growth paths and performance-driven rewards.<br> Role Description1. Manage, coach, and motivate a team of sales reps to hit district revenue and market share targets.<br>2. Build and maintain relationships with pharmacies, clinics, hospitals, and key healthcare accounts across the territory.<br>3. Develop and execute district-level sales strategies aligned with company goals and market trends.<br>4. Monitor performance metrics, prepare sales forecasts, and report results to senior management.<br>5. Ensure full compliance with pharmaceutical regulations and company policies in all sales activities. Qualifications1. Bachelor’s degree in Pharmacy, Science, Veterinary Medicine, or Agriculture2. Strong communication and negotiation skills3. Minimum 2 years' experience as a Senior Medical Representative or similar role in pharmaceutical/healthcare sales.4. Proven track record of meeting or exceeding sales targets.5. Strong leadership, communication, and relationship-management skills.<br>Compensation & Benefits1. Competitive fixed salary2. Attractive monthly incentive scheme based on performance3. Clear and achievable sales targets4. Ongoing training and development5. Clear career path with fast-track promotion opportunities<br> If you are looking to build a strong career in medical sales and grow your income based on your performance, we encourage you to apply now.<br>vacancies@wellnesspharma.net

<p>NAOS CX is Hiring -Customer Service Representative (Arabic &amp; English)</p><p>Job Title: Customer Service Representative</p><p>Location: Giza, Egypt</p><p><b>Key Responsibilities</b></p><ul><li>Handle inbound customer inquiries in both Arabic and English with professionalism.</li><li>Conduct outbound follow-up calls when needed.</li><li>Provide accurate, timely, and courteous resolutions to customer issues.</li><li>Document all customer interactions with attention to detail.</li></ul><p>Requirements</p><ul><li>English proficiency: B2 level minimum.</li><li>Previous customer service experience is a plus.</li><li>Ready to start immediately.</li><li>Graduates.</li><li>Giza residents preferred.</li></ul><p>Work Schedule &amp; Shift Details</p><ul><li>Morning and rotational shifts available.</li><li>Female representatives last shift ends at 7:00 PM.</li><li>9 working hours per day (including breaks).</li><li>2 rotational days off per week.</li></ul><p>Work Schedule &amp; Shift Details</p><ul><li>For Males ( Rotational Night Shifts): 05:00 PM 01:00 AM 01:00 AM 09:00 AM</li><li>For Females ( Fixed Morning Shift ): 09:00 AM 07:00 PM</li></ul><p>Compensation Package</p><ul><li>Morning Shift (Females) : Base Salary: EGP 12,800(Gross) KPI Bonus: EGP 1,000 Morning Shift Transportation Allowance: EGP 2,000 Total Gross: EGP 15,800 Total Net: EGP 12,628</li><li>Night Shift (Males): Base Salary: EGP 12,800 (Gross) KPI Bonus: EGP 1,000 Night Shift Transportation Allowance: EGP 3,000 Total Gross: EGP 17,300 Total Net : EGP 13,827</li></ul><p>Benefits</p><ul><li>Social &amp; Medical insurance.</li><li>Friendly and professional environment.</li><li>Immediate hiring and onboarding.</li></ul><p>Why Join NAOS CX?</p><ul><li>Competitive salary and benefits package.</li><li>Structured career growth opportunities.</li><li>Supportive and professional work culture.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>English proficiency: B2 level minimum.</li><li>Previous customer service experience is a plus.</li><li>Ready to start immediately.</li><li>Graduates.</li><li>Giza residents preferred.</li></ul>

Key Accountabilities:-Calculate physicians’ fee entitlements. Ensure the accurate calculation and deduction of taxes in accordance with Egyptian tax law. Prepare and send confirmations and account statements to physicians. Prepare accrual and payment journal entries for physicians’ fees. Hold periodic meetings with supervisors to follow up on workflow progress. Prepare periodic and special reports on the unit’s workflow and achievements and submit them to the department head. Appoint a deputy or acting representative during absence when required by work need. Perform any other tasks or responsibilities within the scope of specialization as assigned by the department head. Requirements:-Bachelor’s degree in commerce or equivalent. 1 to 3 years of experience in a similar role.

Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at Hurghada site.<br>The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.<br><br><br>Qualifications:Fluent English speakers (B2-C1). Flexible with rotational shifts including night and overnight shifts. Ready to start immediately.<br>Benefits:<br>Attractive salary packages. Social & medical insurance. Paid training. Free online courses.

???? Urgently Hiring Medical Representative<br>Sigma Pharma Group is seeking a highly motivated Medical Representative to join our team in Heliopolis<br><br>???? Territory: Heliopolis 2&3<br>Requirements:<br>✔ Medical Background (Pharmacy, Veterinary Medicine, Science, Dentistry, Physiotherapy)<br>✔ Fresh Graduates or Experienced Candidates are welcome<br>✔ Resident in nearby<br>✔ Strong communication and presentation skills<br>✔ Ambitious and eager to build a successful career in the pharmaceutical field<br><br>Benefits:<br>⭐ Attractive Salary Package growth up to 19000<br>⭐ Monthly Incentives<br>⭐ Career Growth Opportunities<br>⭐ Professional Training & Development<br>⭐ Reputable and Stable Working Environment<br>If you are interested, please send your CV via Whats App: [01271420819]<br>Or Email: [rfayez13@gmail.com]<br>Limited vacancy – Immediate hiring.

<p>Key Responsibilities</p><ul><li>Respond to customer inquiries received through phone calls, WhatsApp, social media platforms, and company channels.</li><li>Introduce and promote the company's visa and tourism services to prospective clients.</li><li>Understand customer travel needs and recommend suitable visa solutions and travel packages.</li><li>Follow up with leads and convert inquiries into confirmed sales.</li><li>Build and maintain strong relationships with clients to ensure customer satisfaction.</li><li>Achieve monthly sales targets and contribute to company revenue growth.</li><li>Coordinate with Visa Consultants and Operations teams to ensure smooth service delivery.</li><li>Maintain accurate records of customer interactions, quotations, and sales activities.</li><li>Handle customer objections professionally and provide appropriate solutions.</li><li>Stay updated on visa requirements, tourism services, and company offerings.</li><li>Prepare quotations and clearly explain service fees, requirements, and procedures.</li><li>Conduct regular follow-ups with existing and potential customers to maximize conversion rates.</li><li>Ensure a professional customer experience throughout the sales process.</li><li>Support marketing campaigns and promotional activities when required.</li><li>Perform other sales-related duties assigned by management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years of experience in Sales, Telesales, Customer Service, Lead Generation, or Client Consultation.</li><li>Experience in achieving monthly sales targets.</li><li>Experience in the tourism, travel, visa, or immigration industry is a strong advantage.</li><li>Bachelor's degree in Business Administration, Marketing, Sales, Tourism, Hospitality, or a related field.</li><li>English proficiency: B2 level or above.</li><li>Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.</li><li>Strong communication, negotiation, and relationship-building skills.</li><li>Ability to work in a target-driven environment.</li></ul><p>Preferred Backgrounds</p><ul><li>Visa Sales Consultant</li><li>Travel Sales Consultant</li><li>Telesales Representative</li><li>Travel Consultant</li><li>Customer Service &amp; Sales Representative</li><li>Immigration Sales Consultant</li><li>Business Development Executive</li></ul><p>Target Companies</p><ul><li>MG Immigration</li><li>Blue Sky Travel</li><li>Al Tayer Travel</li><li>Raya Travel</li><li>Akbar Travels</li></ul>

Sales Manager:<br><br> Develop and implement sales strategy Lead and manage the sales team Expand customer base Maintain key accounts Monitor sales performance Coordinate with Operations and Customer Service Achieve company sales targets Report directly to top management<br><br>Requirements<br><br> Bachelor's Degree is a must, 8 YOE in a Freight Forwarding Company or Shipping Line as a sales representative Previous experience in a Freight Forwarding Company or Shipping Line is mandatory Strong knowledge of international freight forwarding, import/export, and logistics services Strong leadership skills<br><br>Existing customer portfolio is preferred.<br><br> Excellent communication, negotiation, and customer relationship management skills Ability to develop sales strategies Experience in managing sales teams and achieving targets Proficient in Microsoft Office applications Alexandria residents only

‏⁦⁩We are hiring Alexandria branch :<br>telesales representative<br>Company: Pro-Leaders - KSALocation: Roshdy , Alexandria Work Model: Full-time, On-site<br>As a Telesales representative, you will be responsible for connecting with potential clients, presenting our services, and closing sales over the phone. Requirements :<br>- Proven experience in a telesales or a similar sales role.- Proficiency in CRM software is a plus.- Experience : 6 month minimum- Job type : Full Time- Shift working hours : (from 10:30 AM to 7:00 PM) or (from 11:30 AM to 8:00 PM) or (12:30 PM to 9 PM)- tow day off<br>How to Apply:If you're interested, please send your CV and expected salary to:<br>Whats App: 01067821105<br>Email: hr.mariem@proleadersco.com<br>Website : https://proleadersco.com Website : https://proonline.academy Website : https://proleaders.com.sa

<p>Are you ready to embark on an exhilarating career journey in the heart of Giza, Egypt? We are seeking a dynamic and driven <strong>Sales Representative</strong> to join our vibrant team! This is an incredible opportunity for an entry-level professional eager to make a significant impact in the medical/healthcare and retail sectors. If you're passionate about connecting with people, achieving ambitious goals, and contributing to a thriving business, then this is the perfect role for you!</p><p><strong>Overview:</strong> As a Sales Representative, you will be at the forefront of our customer engagement efforts, directly impacting our growth and success. You'll be instrumental in building lasting relationships and ensuring our clients receive exceptional service. This on-site role in Giza offers a unique chance to grow professionally within a supportive and dynamic environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Actively engage with potential and existing customers to promote our products and services, particularly within the medical/healthcare and retail industries.</li><li><strong>Consistently achieve and exceed sales targets</strong> by identifying customer needs and offering tailored solutions.</li><li>Provide outstanding <strong>customer service</strong>, addressing inquiries, resolving issues, and ensuring a positive customer experience.</li><li>Develop and maintain comprehensive knowledge of our product offerings and market trends.</li><li>Prepare and deliver compelling sales presentations and proposals.</li><li>Collaborate with the team to strategize and implement effective sales campaigns.</li><li>Maintain accurate records of all sales activities and customer interactions.</li></ul><p><strong>Skills & Technologies:</strong> We're looking for individuals who possess a natural flair for sales and a commitment to excellence. You'll utilize your strong communication skills, an understanding of customer needs, and a proactive approach to drive success. Experience with CRM software will be a plus, but a willingness to learn is paramount!</p><p><strong>Growth Opportunities:</strong> This entry-level position is a launchpad for a rewarding career. We are committed to fostering your professional development through continuous training, mentorship, and clear pathways for advancement within our organization. Your dedication and performance will open doors to exciting new challenges and leadership roles.</p><p><strong>Team & Culture:</strong> Join a collaborative and energetic team that values innovation, integrity, and mutual support. We believe in celebrating successes, learning from challenges, and empowering every team member to reach their full potential. Our on-site environment in Giza promotes strong team cohesion and a vibrant workplace.</p><p><strong>Impact:</strong> Your role as a Sales Representative is crucial to our mission. You will directly contribute to our market expansion, enhance customer satisfaction, and play a vital part in achieving our business objectives. Your efforts will help us deliver valuable solutions to our clients and reinforce our position as a leader in the industry.</p><p><strong>Requirements</strong></p><ul><li><strong>Required Skills:</strong></li><ul><li>Demonstrable experience in <strong>Sales</strong>, with a strong understanding of sales principles.</li><li>Proven ability to meet and exceed <strong>Sales Target Achievement</strong>.</li><li>Exceptional <strong>Customer Service</strong> skills with a customer-centric approach.</li><li>Outstanding <strong>Communication</strong> and interpersonal abilities.</li><li>Strong <strong>Negotiation</strong> and persuasion skills.</li><li>Eagerness to develop comprehensive <strong>Product Knowledge</strong>.</li><li>Ability to foster and maintain strong <strong>Client Relationship Management</strong>.</li><li>Excellent <strong>Problem Solving</strong> capabilities and a proactive mindset.</li><li>Familiarity with <strong>CRM Software</strong> is a plus.</li><li>Effective <strong>Time Management</strong> and organizational skills.</li><li>Basic <strong>Presentation Skills</strong>.</li></ul><li><strong>Experience Requirements:</strong></li><ul><li>0-2 years of relevant experience in a sales or customer-facing role.</li></ul><li><strong>Career Level Expectations:</strong></li><ul><li>This is an exciting <strong>Entry Level</strong> opportunity for ambitious individuals ready to kickstart their career in sales.</li></ul></ul>

At i Qor, we're looking for enthusiastic and customer-focused Spanish-speaking Customer Service Representatives to join our growing team. If you're passionate about delivering exceptional customer service and enjoy helping customers solve their concerns, we'd love to hear from you!<br>About i Qori Qor CBPO™ is a trusted partner in intelligent customer experience solutions for global brands and a portfolio company of Mill Point Capital. With 45,000 employees across 11 countries, i Qor combines three decades of expertise with Al-driven innovation to optimize performance across the entire customer lifecycle.<br>About the Role As a Spanish Customer Service Representative, you will be the first point of contact for customers, providing professional support through voice, chat, or email channels. You will assist customers with inquiries, resolve issues efficiently, and ensure a positive customer experience while meeting quality and performance standards.<br>Key Responsibilities• Handle customer inquiries via phone, email, and chat in Spanish.• Provide accurate information about products, services, and customer accounts. Resolve customer concerns professionally and efficiently.• Maintain a high level of customer satisfaction through excellent service.• Document customer interactions accurately in the company's systems.• Meet individual and team performance targets, including quality and productivity metrics.• Follow company policies, procedures, and client requirements.• Collaborate with teammates and otherdepartments to ensure customer issues are resolved promptly.<br>Qualifications• Fluent Spanish(B2/C1 level or higher), bothwritten and spoken. Good English communication skills.• Previous customer service experience is a plus but not required.• Strong communication, problem-solving, and interpersonal skills.• Customer-oriented mindset with the ability to multitask in a fast-paced environment.• Basic computer skills and familiarity with MSOffice.• Flexibility to work rotational shifts if required.

<p>Are you a seasoned customer service professional ready to lead the charge in delivering unparalleled experiences? We're seeking a passionate and highly skilled <strong>Senior Customer Service Representative</strong> to join our dynamic team in the vibrant city of <strong>Cairo, Egypt</strong>. This is an exceptional <strong>on-site</strong> opportunity for an individual who thrives in a fast-paced environment and is dedicated to making a tangible impact on customer satisfaction.</p><p><strong>Overview:</strong> As a Senior Customer Service Representative, you will be the cornerstone of our customer interactions, ensuring every client receives top-tier support. You'll leverage your extensive experience to resolve complex inquiries, mentor junior team members, and contribute to a culture of excellence. If you have a knack for turning challenges into opportunities and a genuine desire to help, this role is for you!</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Masterful Customer Engagement:</strong> Handle advanced customer inquiries, complaints, and requests with professionalism and efficiency across various channels.</p></li><li><p><strong>Problem-Solving Prowess:</strong> Diagnose and resolve complex customer issues, escalating when necessary and ensuring timely follow-up.</p></li><li><p><strong>Mentorship &amp; Guidance:</strong> Provide guidance and support to less experienced team members, sharing best practices and fostering a collaborative learning environment.</p></li><li><p><strong>Process Improvement:</strong> Identify opportunities to enhance customer service processes and contribute to the development of effective solutions.</p></li><li><p><strong>Product &amp; Service Expertise:</strong> Maintain in-depth knowledge of our products and services to provide accurate and comprehensive information.</p></li><li><p><strong>Feedback &amp; Reporting:</strong> Collect and analyze customer feedback to identify trends and contribute to continuous improvement initiatives.</p></li></ul><p><strong>Skills &amp; Technologies:</strong> You will be utilizing your expertise in <strong>Customer Service</strong>, <strong>Customer Support</strong>, and <strong>Customer Care</strong> daily. Proficiency in <strong>CRM Software</strong> and strong <strong>Communication Skills</strong> are essential. Your ability to demonstrate <strong>Conflict Resolution</strong>, <strong>Problem Solving</strong>, and <strong>Active Listening</strong> will be key to your success.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. As a Senior Customer Service Representative, you'll have access to continuous training, leadership development programs, and opportunities to take on new challenges and special projects that will further hone your skills and advance your career within our organization.</p><p><strong>Team &amp; Culture:</strong> Join a supportive and enthusiastic team where collaboration and customer satisfaction are at the heart of everything we do. We foster an environment of mutual respect, open communication, and shared success. Your contributions will be valued, and your voice will be heard.</p><p><strong>Impact:</strong> Your role is critical in shaping our brand's reputation and ensuring customer loyalty. By consistently delivering outstanding service, you will directly contribute to our company's growth and success, leaving a lasting positive impression on every customer interaction.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites:</strong> Possess <strong>3-7 years of dedicated experience</strong> in a customer service or customer support capacity, demonstrating a strong track record of success.</p></li><li><p><strong>Customer Service Maestro:</strong> Proven expertise in <strong>Customer Service</strong>, <strong>Customer Support</strong>, and <strong>Customer Care</strong>, with a focus on resolving complex issues.</p></li><li><p><strong>Communication Champion:</strong> Exceptional <strong>Communication Skills</strong>, both verbal and written, with the ability to articulate solutions clearly and empathetically.</p></li><li><p><strong>Problem Solver Extraordinaire:</strong> Demonstrated ability in <strong>Problem Solving</strong> and <strong>Conflict Resolution</strong>, transforming challenging situations into positive outcomes.</p></li><li><p><strong>Tech-Savvy:</strong> Familiarity with <strong>CRM Software</strong> and other customer support tools.</p></li><li><p><strong>Detail-Oriented &amp; Organized:</strong> Strong <strong>Time Management</strong> and organizational skills to manage multiple priorities effectively.</p></li><li><p><strong>Team Player:</strong> A collaborative spirit with a willingness to contribute to a positive team environment and mentor others.</p></li><li><p><strong>Career Level:</strong> This role is designed for an <strong>Experienced</strong> professional ready to take on significant responsibility and leadership within customer service.</p></li></ul><p></p>

At i Qor, we're looking for enthusiastic and customer-focused Dutch-speaking Customer Service Representatives to join our growing team. If you're passionate about delivering exceptional customer service and enjoy helping customers solve their concerns, we'd love to hear from you!<br>About i Qori Qor CXBPO™ is a trusted partner in intelligent customer experience solutions for global brands and a portfolio company of Mill Point Capital. With 45,000 employees across 11 countries, i Qor combines three decades of expertise with AI-driven innovation to optimize performance across the entire customer lifecycle.<br>About the Role As a Dutch Customer Service Representative, you will be the first point of contact for customers, providing professional support through voice, chat, or email channels. You will assist customers with inquiries, resolve issues efficiently, and ensure a positive customer experience while meeting quality and performance standards.<br>Key Responsibilities Handle customer inquiries via phone, email, and chat in Dutch. Provide accurate information about products, services, and customer accounts. Resolve customer concerns professionally and efficiently. Maintain a high level of customer satisfaction through excellent service. Document customer interactions accurately in the company's systems. Meet individual and team performance targets, including quality and productivity metrics. Follow company policies, procedures, and client requirements. Collaborate with teammates and other departments to ensure customer issues are resolved promptly.<br>Qualifications Fluent Dutch (B2/C1 level or higher), both written and spoken. Good English communication skills. Previous customer service experience is a plus but not required. Strong communication, problem-solving, and interpersonal skills. Customer-oriented mindset with the ability to multitask in a fast-paced environment. Basic computer skills and familiarity with MS Office. Flexibility to work rotational shifts if required.

مكان العمل: المقر الرئيسي<br><br>المهام الوظيفية:<br><br>استلام طلبات الشراء من الإدارات المختلفة.<br>التأكد من استكمال جميع الموافقات والمستندات المطلوبة.<br>تسجيل ومتابعة جميع الطلبات على برنامج Excel.<br>التنسيق والمتابعة مع أخصائي المشتريات حتى انتهاء دورة الشراء.<br>المؤهلات المطلوبة:<br><br>حديثو التخرج مرحب بهم.<br>يفضل وجود خبرة في مجال المشتريات لمدة لا تقل عن 3 أشهر.<br>سرعة التعلم والقدرة على التطور.<br>مهارات تنظيم ومتابعة جيدة.<br>إجادة استخدام برنامج Excel.<br>ظروف العمل:<br><br>أيام العمل: من الأحد إلى الجمعة.<br>مكان العمل: المقر الرئيسي.

We’re Hiring – Sales Representative<br>We’re looking for a motivated and target-oriented Sales Representative to join our team!<br>???? Location: Dokki???? Salary: Up to 15K + Commission???? Working Hours: 12 PM – 9 PM☕ Break: 1 hour<br>Requirements:• Good communication and negotiation skills• Good command of English• Sales experience is a plus• Target-oriented and self-motivated• Ability to work under pressure<br>???? Interested candidates can send their CV . hr@acceptedtrainingmena.com

<p>We're looking for an English-speaking Technical Support Representative with a problem-solving mindset to join a community of technical support experts. Apply now and start something brilliant with Transcom! What's in it for YOU! Best salary in the market. Transportation provided. Medical and social insurance. Location is in New Cairo. International and inclusive environment that makes you feel supported, encouraged, and welcome from day one. Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists. One month paid training course that will introduce you to the specifics of the job. Join us as a Technical Support Representative! Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will: Support a global technology leader in the Nordic region, helping deliver innovative consumer electronics, mobile devices, and digital solutions. In this role, you will contribute to product initiatives, strengthen partnerships, and help bring connected technologies and smart solutions to market. Provide an excellent customer experience by responding to customer queries in a timely and accurate way via phone, email, or chat. Contribute to the project's success, propose improvements, share knowledge, and learn together with your colleagues. Work rotational shifts; morning and night shifts start at 8 AM and end no later than 10 PM.</p><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, the following is needed: C1/B2 written and spoken proficiency in English. Strong verbal and written communication and interpersonal skills, such as empathy and listening. Ability to quickly absorb information, adapt, and respond to change. Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.</p>

<p>We are seeking a motivated and customer-focused Sales Indoor Representative to join our growing team in Cairo. In this entry-level role, you will be the first point of contact for our clients, helping them find the right solutions while achieving your sales targets. No prior experience is required we provide full training to set you up for success. If you thrive in a fast-paced environment and enjoy talking to people, this is your perfect starting point for a rewarding sales career.</p><p>Key Responsibilities As a Sales Indoor Representative, you will:</p><ul><li>Handle inbound calls and walk-in customer inquiries with professionalism and enthusiasm.</li><li>Identify customer needs and recommend appropriate products/services to meet those needs.</li><li>Present product features, pricing, and promotions clearly and persuasively.</li><li>Meet and exceed monthly sales targets and performance metrics.</li><li>Maintain accurate records of customer interactions and sales transactions in our CRM system.</li><li>Follow up with leads and existing customers to ensure satisfaction and repeat business.</li><li>Collaborate with the sales team to improve processes and share best practices.</li><li>Stay up-to-date on product knowledge and market trends.</li></ul><p>Benefits &amp; Perks We believe in rewarding our team members from day one:</p><ul><li>Competitive Salary: Monthly base salary of EGP 8,000 10,000, paid on time.</li><li>Commission Structure: Uncapped performance-based bonuses and incentives (earning potential beyond your fixed salary).</li><li>Comprehensive Training: Paid onboarding and continuous coaching to sharpen your sales skills.</li><li>Career Growth: Clear path to promotion (Team Leader, Senior Sales, or Account Management) for high performers.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent (bachelor s degree</li><li>Strong listening and negotiation abilities.</li><li>A customer-first mindset with a positive, resilient attitude.</li><li>Basic computer literacy (MS Office and CRM tools).</li><li>Ability to work full-time in Cairo (on-site) Monday to Saturday.</li><li>Fresh graduates are encouraged to apply no prior sales experience required.</li></ul>

An established and highly reputable company that fosters a positive, supportive, and healthy work environment, while providing excellent opportunities for professional development and long-term career growth that offers one of the highest salaries in the market.”<br><br>Job Description<br><br>As a Customer Support Representative, you will be the first point of contact for our customers, providing professional and timely assistance while ensuring their needs are handled with care and efficiency.<br><br>Qualifications<br><br>Graduated<br><br>military service is finished<br><br>fluency in the english language