Cisco Network Engineer Jobs in Egypt

???? WE ARE HIRING | Senior Network & Security Engineer<br><br>???? Join a Leading International Restaurant Brand<br><br>???? Location: Zamalek / Sheikh Zayed, Cairo<br><br>We are looking for a Senior Network & Security Engineer to join the IT team of one of the world’s leading and most recognized restaurant brands, supporting its Head Office and multiple restaurant locations.<br><br>Key Requirements:<br><br>???? Bachelor’s degree in Computer Engineering, Communications Engineering, Computer Science, IT, Network Engineering, or a related field.<br>???? 6–8 years of hands-on experience in Enterprise Networking & Network Security.<br>???? Strong hands-on experience with Fortinet & Palo Alto Networks.<br>???? Experience with Cisco/Meraki, Juniper & Aruba Wireless.<br>???? Strong knowledge of VPN, IPS/IDS, Network Segmentation, Zero Trust, SD-WAN, Routing & Switching.<br>???? Experience in a large multi-site environment, preferably Retail, F&B, Hospitality, Banking, or Telecommunications.<br>???? Very good command of English.<br><br>Preferred Certifications:<br>CCNP | Fortinet NSE 4+ | PCNSE | JNCIS+ | Aruba ACMA/ACMP | Security+

We're Hiring | Technical Support Specialist (Test Center Operations) Location: Al Manşūrah Company: National Education Network (NEN) Employment Type: Full-time Salary Range: EGP 11,000 – 13,000 Gross (Based on qualifications and experience) About the Role National Education Network (NEN) is seeking a Technical Support Specialist to provide technical and operational support within our Test Center. The successful candidate will be responsible for ensuring the smooth operation of technical systems, supporting examination activities, and assisting the Test Center Administration Team Leader with daily operational tasks. Requirements• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.• 1–2 years of experience in Technical Support, Help Desk, Operations, Administration, or a similar role.• Good knowledge of computer hardware, software, printers, and network troubleshooting.• English proficiency at B1 level or above.• Strong communication and organizational skills.• Ability to manage multiple tasks and work effectively under pressure.• Proficiency in Microsoft Office applications (Word, Excel, Power Point).• Experience in educational institutions, training centers, or test centers is an advantage.• IT certifications such as Comp TIA A+, CCNA, or MCSA are an advantage. Key Responsibilities• Provide first-line technical support for computers, printers, networks, and software applications.• Troubleshoot and resolve technical issues during examinations and daily operations.• Prepare and configure examination rooms, devices, and technical equipment before test sessions.• Support the Test Center Administration Team Leader in coordinating daily operational activities.• Assist in scheduling, documentation, reporting, and record management.• Coordinate with candidates and internal departments regarding examination requirements and procedures.• Monitor equipment performance and report maintenance requirements.• Ensure compliance with test center policies, procedures, and quality standards.• Escalate technical and operational issues when necessary.<br>To Apply Please send your CV to: hr@nen-global.orgWhatsApp (Text Only): 01275842400Email Subject: Technical Support Specialist

Job Description:Design, implement, and maintain network security solutions, including firewalls, VPNs, IDS/IPS, and other security technologies. Monitor network traffic for unusual activity and implement necessary security measures. Conduct regular security assessments to identify vulnerabilities and address potential risks. Configure and manage firewalls to control and monitor network traffic. Ensure firewall policies align with security best practices and organizational requirements. Deploy and manage intrusion detection and prevention systems to safeguard against potential security breaches. Investigate and respond to security incidents in a timely manner. Conduct regular security audits to assess the effectiveness of existing security measures. Collaborate with internal teams to address any identified vulnerabilities or weaknesses. Develop and enforce network security policies and procedures. Provide training and awareness programs to educate staff on security best practices.<br>Job Requirements:Bachelor's degree in computer science, Information Technology, or a related field. Solid understanding of network protocols, firewall technologies, and intrusion detection/prevention systems. Solid understanding of network protocols, firewall technologies, and intrusion detection/prevention systems. Hands-on experience with network security tools and software (e.g., Wireshark, Nmap, Snort, etc.). Solid understanding Cloud Getaways (Barracuda and Kasper sky Endpoint cloud). Hands-on, technical experience with security solutions and technical knowledge of mainstream operating systems and wide range of security technologies such as Firewalls, IPS, VPN, MFA, WAF, PAM, IAM, Web Proxy and email Gateway, and end-point solutions preferred. Knowledge of encryption technologies and VPN implementations Familiarity with industry compliance standards (e.g., ISO 27001, NIST, PCI DSS). Strong analytical and problem-solving skills with a keen eye for detail. In-depth knowledge of network security technologies and best practices. Certifications such as CISSP, CCNA Security, or equivalent are a plus. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities.<br>Work Location: Helopolis, Cairo Working Hours: 11:00AM to 7:00PMWorking Days: Monday to Friday ( Saturday & Sunday off )

Job Summary:We are seeking a skilled and motivated IT Engineer to join our team and provide technical support, maintain IT infrastructure, and ensure the smooth operation of all technology systems within the organization. The ideal candidate will have strong knowledge of hardware, software, networking, cybersecurity, and IT systems management, with the ability to troubleshoot issues efficiently and support business operations.<br>Key Responsibilities:Install, configure, maintain, and troubleshoot computer hardware, software, operating systems, and network systems. Provide technical support to employees and resolve IT-related issues in a timely and professional manner. Manage and maintain servers, networks, user accounts, and IT equipment. Monitor system performance, security, and data backup procedures. Support the implementation and maintenance of IT policies, procedures, and cybersecurity measures. Manage Microsoft 365, email systems, and enterprise applications. Assist in IT infrastructure upgrades, system improvements, and technology projects. Maintain accurate documentation of IT assets, configurations, and troubleshooting procedures. Coordinate with external IT vendors and service providers when required.<br>Qualifications & Requirements:Bachelor’s degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Engineer, System Administrator, or similar role. Strong knowledge of networking concepts (LAN/WAN, TCP/IP, VPN, Wi-Fi, switches, and routers). Experience with Windows operating systems, Microsoft Office 365, and IT support tools. Knowledge of cybersecurity practices, data protection, and backup solutions. Strong troubleshooting and problem-solving skills. Excellent communication skills and ability to work effectively with different departments. Relevant IT certifications such as CCNA, Comp TIA A+, Microsoft Certified, or similar are preferred.<br>Preferred Candidate Profile:Detail-oriented, proactive, and able to work independently. Strong analytical and organizational skills. Ability to manage multiple priorities in a fast-paced business environment.<br>We are looking for a professional who can contribute to building a reliable, secure, and efficient IT environment that supports the company’s growth and operational excellence.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>ICT System Solution Architect</span></p><br><p><span>Responsible for assessing systems, Servers, storage, and virtualization, determining problems, providing solutions to issues that arise, designing systems, upgrading systems, maintaining systems and predict possible improvements that can be made to a system in the future. </span></p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><span><strong><u>Strong Technical skills:</u></strong></span></p><br><br><ul><li><span>Excellent understanding of backup &amp; storage technologies (file servers, backup servers, NAS/SAN, VMAX, operating systems: Windows, Unix, Red Hat Linux, AIX and modular storage servers).</span></li></ul><br><ul><li><span>Advanced experience in Dell EMC Storage (Unity, Isilon, data domain)</span></li></ul><br><ul><li><span>Advanced experience in HP Storage (Nimble, Qumulo, StoreOnce).</span></li></ul><br><ul><li><span>Advanced experience in IBM Storage (V7K, ESS).</span></li></ul><br><ul><li><span>Oversees all aspects of the SAN architecture, providing insight on the design, backup strategies, and networking.</span></li></ul><br><ul><li><span>Managing and Sizing Physical Servers multi vendors expert.</span></li></ul><br><ul><li><span>Managing and Sizing Storage multi vendors expert.</span></li></ul><br><ul><li><span>Managing and Sizing Systems and Applications experts.</span></li></ul><br><ul><li><span>Windows and Linux Expert.</span></li></ul><br><ul><li><span>Microsoft infrastructure expert.</span></li></ul><br><ul><li><span>Datacentre design and implementation expert.</span></li></ul><br><ul><li><span>Writing, debugging, and executing test scripts/ PowerShell.</span></li></ul><br><ul><li><span>Experience with VDI (Virtual Desktop Infrastructure)</span></li></ul><br><ul><li><span>Good knowledge of Networking [Certified CCNA].</span></li></ul><br><ul><li><span>Good knowledge of Security Devices [Firewalls, Load balancers, Anti-Virus].</span></li></ul><br><ul><li><span>Must experience configuring storage controllers following industry best practice and security baselines.</span></li></ul><br><ul><li><span>Installing, configuring, and integrating servers associated with Nutanix/VMware virtual infrastructure.</span></li></ul><br><ul><li><span>Experience on tasks such as aggregate creation, volume, and LUN provisioning, CIFS &amp; NFS shares and replacement hard disk reassignment.</span></li></ul><br><ul><li><span>Able to create High Level and Low-Level Document.</span></li></ul><br><ul><li><span>to evaluate Project BOQ and BOM [Bill or Quantity and Bill of Material]?</span></li></ul><br><ul><li><span>Advanced understanding of Microsoft Windows environment, including Active Directory, DFS Namespace, CIFS file sharing, and windows clustering</span></li></ul><br><ul><li><span>Must have experience performing OS upgrades, disk &amp; disk shelf firmware upgrades and other related upgrades.</span></li></ul><br><ul><li><span>Basic background of CCTV and ACS functions.</span></li></ul><br><ul><li><span>Cloud and virtualization expert [Azure, AWS].</span></li></ul><br><p><span><strong><u>Leadership skills</u></strong></span></p><br><br><ul><li><span>Leading ICT Servers and Storage design and deployment.</span></li></ul><br><ul><li><span>Handling datacenter Subcontractors.</span></li></ul><br><ul><li><span>Leading, maintaining and managing technical documentations.</span></li></ul><br><ul><li><span>Interacting with Customer and consultant.</span></li></ul><br><ul><li><span>Point of Integrating with ICT Network and Network Security sub vertical teams.</span></li></ul><br><ul><li><span>Point of Integration with Honeywell Application Security team.</span></li></ul><br><ul><li><span>Layer one of technical escalation.</span></li></ul><br><ul><li><span>Rising a technical reporting to ICT vertical Leader.</span></li></ul><br><ul><li><span>Handling Site and resources activities.</span></li></ul><br><ul><li><span>Ability to Demonstrate organizational, writing, and prioritization skills.</span></li></ul><br><br>Qualifications:<br><ul><li><span>Bachelor’s degree in information technology /Telecommunication Engineering/Computer Science or Related field.</span></li></ul><br><ul><li><span>8 - 10 years of experience in IT, Infrastructure and security projects, execution/commissioning background with an understanding of various s/w and</span></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a Fixed Network Planning Specialist to lead the planning, assessment and design of fixed network services across multiple technologies and vendors. The role focuses on delivering scalable, efficient and high-quality network solutions while collaborating with cross-functional teams to support service innovation, operational stability and future network evolution.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Demonstrated experience in fixed network and enterprise planning within a service provider environment</li><li>Strong knowledge of fixed network technologies, including planning, implementation and service roll-out</li><li>Experience in IP networking and telecom environments, with an understanding of operational practices</li><li>Ability to translate business needs into practical and scalable technical solutions</li><li>Degree in Electronics or Telecommunications Engineering or equivalent</li><li>Professional certification such as CCNP, CCIP or equivalent in IP networking domain</li><li>Solid understanding of WAN access technologies (xDSL, Ethernet, SDH), IP networking and security networking</li><li>Advanced knowledge of IP backbone protocols including RIP, OSPF, EIGRP, ISIS, BGP, MPLS, VPN technologies and Quality of Service</li><li>Familiarity with programming or automation tools such as Python, C++ or Ansible</li><li>Working knowledge of data centre technologies (e.g. Cisco Nexus, ACI), virtualisation and cloud platforms is advantageous</li></ul><p></p></section>

we are Hiring Professional Services Consultant – Nexthink Bright Brains IT Services (BBITS) | Egypt | Full-time__About the Role Bright Brains IT Services is looking for a talented and driven Professional Services Consultant to join our growing team. In this role, you will serve as the primary technical point of contact for our customers across the Middle East, leading Nexthink implementations and ensuring exceptional delivery outcomes that align with customer goals.__What You'll Do• Deploy and operate Nexthink solutions to a high standard of technical excellence• Install, configure, and optimize systems in line with agreed solution designs• Analyze customer requirements and translate them into effective use cases. • Guide customers through onboarding and drive full product adoption• Build and nurture long-term customer relationships built on trust and results• Collaborate cross-functionally with IT, Support, and Product Management teams• Stay current with industry best practices and continuously sharpen your technical expertise__What You Bring• Bachelor’s degree in computer science, Computer Engineering, or a related discipline• 4+ years of experience in IT Technical Support or a similar customer-facing role• Solid networking fundamentals (CCNA certification is a plus)• Familiarity with IT operations, ITIL practices, and digital workplace environments, ITSM. • Hands-on experience with Microsoft Windows; mac OS knowledge is an advantage• Power Shell scripting skills are a plus• Exposure to Digital Transformation or End-User Computing projects is preferred• Strong analytical, troubleshooting, and presentation skills• A self-starter mindset with the ability to work independently in a fast-paced environment__Language Requirements• Full professional proficiency in Arabic and English__Additional Requirements• Willingness to travel across the Middle East as needed__About Bright Brains IT Services At BBIT, we deliver market-leading technology solutions that help organizations across diverse industries enhance efficiency and elevate their digital workplace experience. Our team of skilled professionals is passionate about driving meaningful impact in hybrid IT environments — and we're looking for people who share that ambition.__Ready to take your career to the next level? Apply now and become part of a team that's shaping the future of digital work.

<p>We are currently hiring a <strong>Pre-Sales Engineer</strong> to support our <strong>Network &amp; Security Solutions</strong> team. The ideal candidate will have strong technical and communication skills, proven experience in pre-sales activities, and the ability to translate customer requirements into effective technical solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Collect and analyze customer requirements and identify potential technical challenges related to proposed solutions.</p></li><li><p>Engage with customers to understand their business needs and recommend the most suitable products and services.</p></li><li><p>Provide technical consultation and support during the sales cycle, including solution design and presentations.</p></li><li><p>Conduct technical evaluations and tests to ensure products meet quality standards and achieve the expected outcomes.</p></li><li><p>Support product demonstrations and assist in preparing technical documents when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3><strong>Required Qualifications</strong></h3><ul><li><p>Bachelor’s degree in <strong>Engineering, Computer Science</strong>, or a related field.</p></li><li><p><strong>More than 3 years of experience</strong> in a Pre-Sales / Technical Sales / Solution Engineering role.</p></li><li><p>Strong command of <strong>English</strong> is a must; <strong>French</strong> is preferable.</p></li><li><p>Residing in <strong>Cairo or Giza&nbsp;</strong>is preferable.</p></li></ul><h3><strong>Technical Skills (Very Good Knowledge Required)</strong></h3><ul><li><p><strong>CCNA Routing and Switching</strong></p></li><li><p><strong>Network &amp; Security Products</strong></p></li><li><p><strong>Encryption Algorithms</strong></p></li><li><p><strong>Digital Signature Solutions</strong></p></li><li><p><strong>Keys Management</strong></p></li><li><p><strong>Security Products</strong></p></li><li><p><strong>Public Key Infrastructure (PKI) Solutions</strong></p></li></ul><h3><strong>Preferred Skills</strong></h3><ul><li><p>Strong presentation and communication skills.</p></li><li><p>Ability to work with multiple stakeholders and handle customer-facing discussions professionally.</p></li><li><p>Strong analytical and problem-solving skills</p></li></ul><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Job purpose</h4> <p>The IT Supervisor oversees the daily operations of the IT department, ensures the stability and security of the company’s network infrastructure, and manages the IT support team. This role is critical in maintaining high system availability, managing hardware/software deployments, and supporting the technological needs of the Ras El Hekma property.</p> <h4>Key responsibilities & duties</h4> <p><strong>1. Infrastructure & system maintenance</strong><br> Supervise the installation, configuration, and maintenance of servers, networks (LAN/WAN), Wi-Fi, and telecommunications systems.<br> Monitor system performance to ensure maximum uptime and resolve technical bottlenecks immediately.<br> Manage backup procedures, disaster recovery plans, and data integrity protocols.</p> <p><strong>2. Team leadership & helpdesk support</strong><br> Lead, mentor, and schedule the daily tasks of the IT technical support team.<br> Act as the escalation point for complex technical issues reported by staff or guests.<br> Ensure technical support tickets are resolved efficiently and within agreed service levels (SLAs).</p> <p><strong>3. Security & compliance</strong><br> Implement and enforce company cybersecurity policies, firewalls, antivirus compliance, and access controls.<br> Conduct regular system audits to identify potential vulnerabilities or unauthorized software installations.</p> <p><strong>4. Inventory & vendor management</strong><br> Maintain an accurate inventory of all hardware assets, software licenses, and IT peripherals.<br> Coordinate with external IT vendors and internet service providers (ISPs) for procurement, maintenance, and system upgrades.</p> <h4>Qualifications</h4> <h4>Job requirements & qualifications</h4> <p><strong>Education:</strong> Bachelor’s degree in Computer Science, Information Technology, or a related field.<br> <strong>Experience:</strong> 3–5 years of experience in IT support, with at least 1–2 years in a senior or supervisory capacity (experience in hospitality or large-scale property operations is a strong plus).<br> <strong>Technical certifications:</strong> CCNA, MCSA, CompTIA Network+/Security+, or ITIL certifications are highly preferred.<br> <strong>Core skills:</strong><br> - Strong knowledge of network administration, active directory, firewalls, and VoIP systems.<br> - Excellent troubleshooting skills across Windows/macOS environments and hardware.<br> - Strong leadership, time management, and communication skills in both English and Arabic.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Join us</h4> <p>We are looking for graduates to kick start their career as <strong>Customer Care Advisors</strong> at Vodafone Egypt by learning from the best in the field and the number one telecommunications operator in Egypt.</p> <p>You will be starting off as Vodafone staff since day one with all the special benefits that come with it. Also, you will get the right exposure and experience needed for you to grow professionally and develop your career path.</p> <p>Apply now and join what is more than just a job!</p> <p><strong>Location:</strong> Cairo - Zahraa El Maadi</p> <h4>Job responsibilities:</h4> <ul> <li>Acts as a first point of contact with customers to support in any inquiries</li> <li>Manage large amounts of inbound and outbound calls in a timely manner</li> <li>Follow communication scripts when handling different topics</li> <li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives</li> <li>Seize opportunities to upsell products when they arise</li> <li>Build sustainable relationships and engage customers by taking the extra mile</li> <li>Keep records of all conversations in our call center database in a comprehensible way</li> <li>Frequently attend educational seminars to improve knowledge and performance level</li> <li>Meet personal and team qualitative and quantitative targets</li> </ul> <h4>Qualifications:</h4> <ul> <li>Good communication skills</li> <li>Excellent command of the English language</li> <li>Strong commitment and dedication</li> <li>Age: maximum 30 years</li> <li>Only graduated with bachelor’s degree</li> <li>Accounts to be hired: Consumer, Corporate Account and Internet Call Center (Technical Account)</li> </ul> <h4>It is also a plus if you have:</h4> <ul> <li>Previous experience in customer care</li> <li>Previous experience in mobile internet and/or ADSL support</li> <li>CCNA certification</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p><strong>Together we can.</strong></p></p><p></p>

Job Description<br><br>About the Role <br><br>Our GTI Team is searching for a friendly, energetic IT Help Desk Intern to join us at our Cairo location. You’ll be the go-to person for our employees dealing with daily tech issues. You'll play a major role in addressing internal user issues, answering questions, and helping things run smoothly. If you like solving problems, meeting new people, and you’re eager to jump into IT support, we want to hear from you!!<br><br>What You'll Do....<br><br>You'll be one of our go-to help desk Interns at our Cairo location! You'll resolve daily hardware and software problems on laptops, desktops, phones, and printers. When issues can't be solved remotely, you'll jump in to assist employees face-to-face. Keep the business running smoothly, aiming for same-day ticket closures. Set up machines, ensure new hires & current employees are up and running with the correct access. If there are system upgrades or we have unexpected outages, you'll work directly with the global network and engineering teams. Keep a clean and detailed record of all company equipment/gear. Ensure every process aligns with our our company security policies and procedures<br><br>Qualifications<br><br>6 months - 2 years in the IT Help Desk or Tech Support field Recent graduates with prior internship and solid tech background are encouraged to apply! A Degree in Computer Science, IT, or something similar is great but hands-on experience and a knack for fixing computers is just as valuable!! You should have a working knowledge of Windows OS, Active Directory, basic networking, cables, routers, IP addresses, etc. Certifications such as Comp TIA A+, Network+, CCNA, or Microsoft Fundamentals are a bonus, but a willingness to learn on the job is even better! Good English and Arabic communication is key, you'll need to explain tech issues to end-users who are not familiar with technical issues. A positive attitude and staying calm under pressure will be key High-level of integrity is a must You'll also need to be open with rotating shifts, including weekends, as our our site runs 24/7. <br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

<p>The Smart City Operations Specialist oversees the day-to-day operations, integration, and performance of the city’s digital and physical smart systems.&nbsp;</p><p></p><p>Key Responsibilities:</p><p></p><ul><li><p>System Monitoring &amp; Management: Oversee real-time smart city dashboards (CCTV, smart lighting, smart irrigation, automated waste management, and traffic systems) to ensure peak operational health.&nbsp;</p></li><li><p>IoT &amp; Network Support: Install, configure, and troubleshoot field-level hardware, including edge gateways, IoT sensors, and communication nodes.&nbsp;</p></li><li><p>Data Integration &amp; Analytics: Analyze system telemetry to identify operational bottlenecks, predict maintenance needs, and optimize resource allocation.&nbsp;</p></li><li><p>Incident Response: Act as the first line of defense for smart system outages or cyber-physical anomalies, implementing quick workarounds or coordinating with IT engineering for resolution.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>Job Requirements &amp; Qualifications:</p><p></p><ol><li><p> Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.</p></li><li><p>Experience: 0–2 years of hands-on experience in managing networks, smart facility operations, telecommunications or IT systems.</p></li><li><p>Strong understanding of basic networking configurations (TCP/IP, DNS).</p></li><li><p>Strong analytical and diagnostic skills to quickly resolve complex, real-time hardware and software failures.&nbsp;</p></li><li><p>Excellent communication skills to act as a technical liaison between, private tech contractors, and public works staff.&nbsp;</p></li><li><p>Flexible working in a fast-paced environment that blends digital desk work with hands-on field intervention.</p></li></ol><p></p><p>Preferred Qualifications (Bonus Points):</p><p></p><ol><li><p>Familiarity with edge computing devices, PLCs, smart meters, and IP camera systems.</p></li><li><p>Relevant certifications (e.g., CCNA, AWS/Azure IoT Developer, Certified Smart City Professional).</p></li></ol><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Summary</strong><br><span>The Network and VoIP Solution Architect is responsible for designing, implementing, and maintaining the organization's network and VoIP infrastructure. This role requires a deep understanding of networking technologies, VoIP protocols, and industry best practices to ensure reliable, scalable, and secure communication systems.</span><br><strong>&nbsp;Duties and Responsibilities</strong><br> <strong><u>Network Design and Architecture:</u></strong></p><br><ul> <li>Analyze the organization's business requirements and develop a comprehensive network architecture to support current and future needs.</li> <li>Design and implement secure, redundant, and high-performance network solutions, including LAN, WAN, and wireless networks.</li> <li>Evaluate and select appropriate network hardware, software, and protocols to meet the organization's needs.</li> <li>Ensure the network architecture aligns with industry standards and best practices.</li></ul><p><strong><u>VoIP and Unified Communications:</u></strong></p><br><ul> <li>Design and implement a robust VoIP and unified communications infrastructure, including IP telephony, video conferencing, and collaboration tools.</li> <li>Evaluate and select appropriate VoIP hardware, software, and protocols to meet the organization's communication requirements.</li> <li>Ensure seamless integration between the VoIP system and other business applications.</li> <li>Develop and maintain disaster recovery and business continuity plans for the VoIP system.</li></ul><p><strong><u>Project Management and Implementation:</u></strong></p><br><ul> <li>Manage the implementation of network and VoIP projects, including planning, resource allocation, and coordination with cross-functional teams.</li> <li>Develop detailed project plans, timelines, and budgets to ensure successful project delivery.</li> <li>Collaborate with vendors, service providers, and internal stakeholders to ensure successful deployment and integration of network and VoIP solutions.</li></ul><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><strong>&nbsp;Duties and Responsibilities</strong><br>&nbsp;<strong><u>Network Design and Architecture:</u></strong></p><br><ul><li>Analyze the organization's business requirements and develop a comprehensive network architecture to support current and future needs.</li><li>Design and implement secure, redundant, and high-performance network solutions, including LAN, WAN, and wireless networks.</li><li>Evaluate and select appropriate network hardware, software, and protocols to meet the organization's needs.</li><li>Ensure the network architecture aligns with industry standards and best practices.</li></ul><p><strong><u>VoIP and Unified Communications:</u></strong></p><br><ul><li>Design and implement a robust VoIP and unified communications infrastructure, including IP telephony, video conferencing, and collaboration tools.</li><li>Evaluate and select appropriate VoIP hardware, software, and protocols to meet the organization's communication requirements.</li><li>Ensure seamless integration between the VoIP system and other business applications.</li><li>Develop and maintain disaster recovery and business continuity plans for the VoIP system.</li></ul><p><strong><u>Project Management and Implementation:</u></strong></p><br><ul><li>Manage the implementation of network and VoIP projects, including planning, resource allocation, and coordination with cross-functional teams.</li><li>Develop detailed project plans, timelines, and budgets to ensure successful project delivery.</li><li>Collaborate with vendors, service providers, and internal stakeholders to ensure successful deployment and integration of network and VoIP solutions.</li></ul><br>Qualifications:<br><p><b>Qualification and Education</b></p><br><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>5 to 8 years of experience as a Network and VoIP Solution Architect or in a similar role.</li><li>Certified Cisco Internetwork Expert (CCIE) or equivalent certification in networking.</li><li>Extensive knowledge of network technologies, protocols, and best practices, including TCP/IP, routing, switching, and wireless networking.</li><li>Proficient in VoIP technologies, including SIP, VoIP protocols, and unified communications solutions.</li><li>Strong project management skills and experience in leading complex network and VoIP implementation projects.</li><li>Excellent problem-solving, analytical, and troubleshooting skills.</li><li><span>Effective communication and collaboration skills to work with cross-functional teams and stakeholders.</span></li></ul><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join Us We are looking for graduates to kick start their career as Customer Care Advisors at Vodafone Egypt by learning from the best in the field and the # 1 Telecommunications operator in Egypt. You will be starting off as Vodafone staff since day one with all the special benefits that come with it, also you will get the right exposure and experience needed for you to grow professionally and develop your career path. Apply now and join what is more than just a job! Location: Cairo- Zahraa El Maadi Job Responsibilities: Acts as a first point of contact with Customers to support in any inquiries Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Good Communication Skills Excellent Command of the English language Strong Commitment and Dedication Age: Maximum 30 years Only graduated with bachelor s degree Accounts to be hired: Consumer, Corporate Account and Internet Call Center (Technical Account) It is also a Plus if you have: -Previous Experience in Customer Care -Previous Experience in Mobile Internet and/ or ADSL support. -CCNA certification</p><p></p></section>

<ul><li><p>Design and implement upgrades, new systems, and software applications to meet changing business needs, in collaboration with other IT professionals and departments.</p></li><li><p>Manage the organization’s servers, San and NAS storages, operating systems, and applications, ensuring that all systems are up-to-date and secure.</p></li><li><p>Monitor system performance, identify and debug issues, and implement solutions to ensure optimal performance.</p></li><li><p>Provide 2nd layer support for the technical support team to resolve hardware and software issues and ensure the efficient operation of IT systems.</p></li><li><p>Develop and implement backup and recovery procedures to protect critical information during system failure.</p></li><li><p>Create and maintain documentation on IT systems and procedures to ensure smooth operations and facilitate knowledge sharing among IT staff members.</p></li><li><p>Handle system security, access, and authorization to protect the organization’s data and systems from unauthorized access.</p></li><li><p>Train and mentor junior IT staff members to ensure they have the necessary skills to effectively manage IT systems, and to keep up with technological advancements.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>&nbsp;</p><p></p><ul><li><p>&nbsp;A bachelor’s degree in computer science, information technology, or a related field is preferred. Relevant certifications (MCSE is a must, CCNA is an advantage)</p></li><li><p>Expert knowledge of various operating systems such as Windows, Linux, and UNIX.</p></li><li><p>Strong understanding of virtualization technologies such as VMware and Hyper-V.</p></li><li><p>Strong understanding of networking concepts including DNS, DHCP, TCP/IP, and VPN.</p></li><li><p>Excellent communication and interpersonal skills to effectively communicate with various stakeholders and team members.</p></li><li><p>Ability to organize priorities, manage time effectively, and work independently as well as in a team.</p></li><li><p>Experience managing storage systems such as SAN, NAS, and RAID.</p></li><li><p>Strong analytical and problem-solving abilities to identify, troubleshoot, and resolve hardware and software issues.</p></li><li><p>Experience with Cloud technologies such as AWS, Azure, or Google Cloud.</p></li></ul><p></p>

<p>We are seeking an Operations Support Engineer to join our Office IT Collaboration team within the Technology function. This role is responsible for managing daily operations, executing deployments, supporting service optimisation, and contributing to project activities across global collaboration platforms. The individual will ensure service availability, incident resolution, and compliance with ITIL-based processes, while coordinating technical setups and troubleshooting across complex corporate environments.</p><p><strong>What you ll do</strong></p><ul><li>Perform day-to-day operational tasks for Collaboration Domain Services.</li><li>Ensure compliance with KPIs and SLAs for collaboration services.</li><li>Deliver assigned project tasks successfully and on time.</li><li>Drive continual service improvement initiatives.</li><li>Support incident and change management processes in line with ITIL standards.</li></ul><p><strong>What's in it for you</strong></p><ul><li>Opportunity to work on global collaboration platforms in a dynamic tech environment.</li><li>Exposure to cross-functional teams and international stakeholders.</li><li>A role that blends operational excellence with project delivery and service improvement.</li><li>Continuous learning through hands-on experience with Microsoft and ITIL technologies.</li><li>A collaborative culture that values ownership, innovation, and professional growth.</li></ul><p><strong>What skill you will learn</strong></p><ul><li>Advanced troubleshooting and configuration of Microsoft SharePoint and IIS.</li><li>ITIL-based service management and process compliance.</li><li>Technical coordination and deployment execution across global platforms.</li><li>Cross-cultural communication and stakeholder management.</li><li>Use of Microsoft System Center tools and cloud technologies (Azure, O365, Power BI).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Holds a BSc in Engineering or Computer Science. Has 2 - 4 years of IT experience, preferably in large production environments. Certified in MCITP (SharePoint Server 2010, Enterprise Administrator for Windows Server 2008), ITIL V3 Foundation (mandatory). Preferred certifications include MCSE: Server Infrastructure, CCNA, and Microsoft System Center suite. Skilled in IIS configuration, troubleshooting, and general application operations. Strong interpersonal and communication skills, with a dedication to teamwork and ownership. Experienced in supporting systems and users across diverse cultural backgrounds.</p>

<p>We are seeking an Operations Support Engineer to join our Office IT Collaboration team within the Technology function. This role is responsible for managing daily operations, executing deployments, supporting service optimisation, and contributing to project activities across global collaboration platforms. The individual will ensure service availability, incident resolution, and compliance with ITIL-based processes, while coordinating technical setups and troubleshooting across complex corporate environments.</p><p><strong>What you ll do</strong></p><ul><li>Perform day-to-day operational tasks for Collaboration Domain Services.</li><li>Ensure compliance with KPIs and SLAs for collaboration services.</li><li>Deliver assigned project tasks successfully and on time.</li><li>Drive continual service improvement initiatives.</li><li>Support incident and change management processes in line with ITIL standards.</li></ul><p><strong>What's in it for you</strong></p><ul><li>Opportunity to work on global collaboration platforms in a dynamic tech environment.</li><li>Exposure to cross-functional teams and international stakeholders.</li><li>A role that blends operational excellence with project delivery and service improvement.</li><li>Continuous learning through hands-on experience with Microsoft and ITIL technologies.</li><li>A collaborative culture that values ownership, innovation, and professional growth.</li></ul><p><strong>What skill you will learn</strong></p><ul><li>Advanced troubleshooting and configuration of Microsoft SharePoint and IIS.</li><li>ITIL-based service management and process compliance.</li><li>Technical coordination and deployment execution across global platforms.</li><li>Cross-cultural communication and stakeholder management.</li><li>Use of Microsoft System Center tools and cloud technologies (Azure, O365, Power BI).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Holds a BSc in Engineering or Computer Science. Has 2 - 4 years of IT experience, preferably in large production environments. Certified in MCITP (SharePoint Server 2010, Enterprise Administrator for Windows Server 2008), ITIL V3 Foundation (mandatory). Preferred certifications include MCSE: Server Infrastructure, CCNA, and Microsoft System Center suite. Skilled in IIS configuration, troubleshooting, and general application operations. Strong interpersonal and communication skills, with a dedication to teamwork and ownership. Experienced in supporting systems and users across diverse cultural backgrounds.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Purpose</b></p><p><br></p><p>The IT Supervisor oversees the daily operations of the IT department, ensures the stability and security of the company’s network infrastructure, and manages the IT support team. This role is critical in maintaining high system availability, managing hardware/software deployments, and supporting the technological needs of the Ras El Hekma property.</p><p><br></p><p>Key Responsibilities &amp; Duties</p><p><br></p><p>1. Infrastructure &amp; System Maintenance</p><p><br></p><p>Supervise the installation, configuration, and maintenance of servers, networks (LAN/WAN), Wi-Fi, and telecommunications systems.</p><p>Monitor system performance to ensure maximum uptime and resolve technical bottlenecks immediately.</p><p>Manage backup procedures, disaster recovery plans, and data integrity protocols.</p><p>2. Team Leadership &amp; Helpdesk Support</p><p><br></p><p>Lead, mentor, and schedule the daily tasks of the IT technical support team.</p><p>Act as the escalation point for complex technical issues reported by staff or guests.</p><p>Ensure technical support tickets are resolved efficiently and within agreed service levels (SLAs).</p><p>3. Security &amp; Compliance</p><p><br></p><p>Implement and enforce company cybersecurity policies, firewalls, antivirus compliance, and access controls.</p><p>Conduct regular system audits to identify potential vulnerabilities or unauthorized software installations.</p><p>4. Inventory &amp; Vendor Management</p><p><br></p><p>Maintain an accurate inventory of all hardware assets, software licenses, and IT peripherals.</p><p>Coordinate with external IT vendors and internet service providers (ISPs) for procurement, maintenance, and system upgrades.</p><p><br></p><p><b>Qualifications</b></p><p><br></p><p>Job Requirements &amp; Qualifications</p><p><br></p><p>Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.</p><p>Experience: 3–5 years of experience in IT support, with at least 1–2 years in a senior or supervisory capacity (experience in hospitality or large-scale property operations is a strong plus).</p><p>Technical Certifications: CCNA, MCSA, CompTIA Network+/Security+, or ITIL certifications are highly preferred.</p><p>Core Skills:</p><p>Strong knowledge of network administration, active directory, firewalls, and VoIP systems.</p><p>Excellent troubleshooting skills across Windows/macOS environments and hardware.</p><p>Strong leadership, time management, and communication skills in both English and Arabic</p></div></section>

Company Description IT Valley is a regional system integrator that delivers a wide range of technologies, platforms, and business solutions across telecommunications, oil and gas, and general business sectors. For over 22 years, the company has operated in Egypt, UAE, and KSA, serving both public and private sector clients. IT Valley provides comprehensive IT services, including new hardware and software implementation and ongoing IT support. The organization focuses on helping clients overcome challenges, optimize operations, and realize their strategic goals through tailored IT solutions and services. Team members join a collaborative environment that values innovation and customer-focused problem solving. Role Description The System Administrator role at IT Valley is a full-time, on-site position based in Ad-Duqqi. The System Administrator will be responsible for managing and maintaining servers, operating systems, and core infrastructure components to ensure stable and secure operations. Daily activities include monitoring system performance, applying updates and patches, managing user accounts and permissions, and ensuring data backup and recovery procedures are in place. The role also involves diagnosing and resolving technical issues, coordinating with network and support teams, and documenting configurations and procedures. The System Administrator will collaborate with cross-functional teams to support ongoing projects and contribute to continuous improvement of IT services. Qualifications Strong System Administration skills, including server management, operating system configuration, and user account administration. Proficiency in Troubleshooting and Technical Support to identify, diagnose, and resolve hardware, software, and infrastructure issues. Experience in Network Administration, including basic routing, switching, firewall configurations, and network monitoring. Solid foundation in Information Technology principles, including security best practices, backup strategies, and performance optimization. Relevant academic background (e.g., degree or diploma in Computer Science, Information Technology, or related field) or equivalent practical experience. Familiarity with virtualization technologies, cloud platforms, and common enterprise tools is an advantage. Ability to work on-site in Ad-Duqqi, manage priorities, and communicate effectively with technical and non-technical stakeholders. Professional certifications (such as Microsoft, Linux, Cisco, or similar) are considered a plus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Senior IT Specialist <span>About the Role</span> <p>We are looking for a <strong>Senior IT Specialist</strong> to join our team and take ownership of our IT infrastructure, systems, security, and technical operations.</p><br> <p>The ideal candidate will have strong hands-on experience in <strong>IT administration, infrastructure, networking, cloud technologies, and cybersecurity</strong>, with the ability to identify risks, implement security measures, and ensure a reliable and secure IT environment.</p><br> Key Responsibilities <ul><li>Manage and maintain the company's IT infrastructure, systems, networks, and endpoints.</li><li>Monitor and maintain network performance, servers, workstations, and IT systems.</li><li>Implement and maintain <strong>cybersecurity policies, controls, and best practices</strong>.</li><li>Monitor security threats, vulnerabilities, and suspicious activities.</li><li>Conduct regular security assessments and recommend improvements.</li><li>Manage user access, permissions, authentication, and security controls.</li><li>Ensure proper endpoint protection, antivirus/EDR, firewall, and network security.</li><li>Support backup, disaster recovery, and business continuity processes.</li><li>Investigate and respond to IT security incidents when required.</li><li>Maintain IT documentation, security procedures, and asset records.</li><li>Ensure systems and software are regularly patched and updated.</li><li>Work with different departments to resolve technical issues and provide IT support.</li><li>Evaluate new technologies and recommend solutions that improve security, efficiency, and scalability.</li><li>Coordinate with external IT vendors and service providers when needed.</li><li>Ensure compliance with internal IT and information security policies.</li><li>Support IT projects, system implementations, and infrastructure upgrades.</li></ul> Requirements <ul><li><strong>4–6+ years of experience</strong> in IT administration, IT infrastructure, or a related technical role.</li><li>Strong hands-on experience with <strong>cybersecurity and information security</strong>.</li><li>Solid knowledge of networking concepts, TCP/IP, DNS, DHCP, VPNs, firewalls, and network security.</li><li>Experience with <strong>Windows Server, Active Directory, Microsoft 365</strong>, and endpoint management.</li><li>Knowledge of cloud environments such as <strong>Microsoft Azure or AWS</strong> is a strong advantage.</li><li>Experience with endpoint security, vulnerability management, access control, and security monitoring.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Good understanding of IT security frameworks, policies, and best practices.</li><li>Experience handling security incidents and technical investigations.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently, prioritize tasks, and take ownership of IT operations.</li></ul> Preferred Qualifications <ul><li>Certifications such as <strong>CompTIA Security+, CEH, CISSP, CISM, CCNA, or Microsoft/Azure certifications</strong> are a plus.</li><li>Experience with SIEM, EDR/XDR, vulnerability scanners, or other security monitoring tools.</li><li>Experience in implementing or improving an organization's cybersecurity infrastructure.</li><li>Experience working in a fast-paced or growing organization.</li></ul> What We're Looking For <p>We're looking for someone who is not only technically strong but also <strong>security-minded, proactive, and solution-oriented</strong>. You should be comfortable taking ownership of IT operations, identifying potential risks before they become problems, and continuously improving our technology and security environment.</p><br> <p><strong>If you're passionate about IT, cybersecurity, and building secure and reliable technology environments, we'd love to hear from you.</strong></p><br> <br> <br> </div>