Biomedical Engineer Jobs - Cairo Egypt
92 Jobs Found
Company Description Ultra Med is a Dubai-founded leader in aesthetic and medical devices, serving clients across the Middle East. Established by industry professionals with over 15 years of experience, the company focuses on high-quality training, maintenance, and sales support. Ultra Med distributes advanced aesthetics equipment, including slimming machines, anti-aging devices, lasers, cosmetics, and hydrafacial machines, selected to meet diverse and evolving client needs. The company emphasizes innovation, staying ahead of industry trends to offer the latest technologies in beauty and wellness. Ultra Med is committed to building long-term partnerships based on trust, expertise, and the shared goal of helping clients achieve their health and beauty objectives.<br>Role Description This is a full-time hybrid Medical Representative role based in Cairo, Egypt, with the flexibility to perform some responsibilities from home. The Medical Representative will promote Ultra Med’s aesthetic and medical devices to healthcare and aesthetic clinics, providing product information, demonstrations, and clinical support. Daily tasks include visiting clients, conducting presentations, following up on inquiries, managing sales pipelines, and ensuring high-quality customer service. The role also involves coordinating with internal teams on product training, maintaining accurate records in CRM tools, and staying updated on industry trends and competitor activities. The Medical Representative will be expected to build strong, long-term relationships with medical professionals and contribute to achieving regional sales targets.<br>Qualifications<br> <br>2 to 3 years experience in direct sales (Injectables is preferred) Candidates should possess strong Medical Sales skills, with experience in promoting medical or aesthetic devices and achieving sales targets. Candidates should possess excellent Communication skills, including clear presentation abilities and effective negotiation with healthcare professionals. Candidates should possess solid Customer Service skills, with a focus on building relationships, resolving issues, and supporting clients before and after sales. Candidates should possess foundational knowledge in Medicine or related disciplines to understand clinical applications and address technical questions. Candidates should possess background or education in Pharmacy, Biomedical Engineering or a related healthcare field, enabling informed discussions about product safety and efficacy. Additional beneficial qualifications include a bachelor’s degree in a medical, pharmaceutical, or scientific field; proficiency in English and Arabic; strong organizational and time-management skills; and familiarity with CRM software and basic MS Office tools.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Promoting and selling company s products to new and existing customers by visiting them regularly and constantly. The Product Specialist tasks also involve performing certain after-sales support functions such as conducting In-Service Training, following up on collection, coaching junior staff, and maintaining good relationships with customers. It is essential for the Senior Product Specialist to provide effectively the detailed information on various products, programs or services offered by the company versus those offered by competitors.</p><p>Job Responsibilities:</p><ul><li>Perform a consultative method of sales in prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements, in addition to applying successful negotiations and sales closure techniques.</li><li>Schedule appointments, meeting existing and new customers in order to promote Imdad s product, and to determine other opportunities.</li><li>Perform professional demonstrations or presentations of company products or services while on the customer s site through the effective use of the company s sales aids and marketing data.</li><li>Provide adequate information about a new prospect and client, in terms of Ownership, working physicians, relevant client s equipment, and status, and update customer s database with proper contact details, email, and contact numbers.</li><li>Submit weekly reports for sales activities, competitors' activities/events and competitors' pricing changes in a timely manner.</li><li>Assist in following up on the accounts receivable for sales accounts under his responsibility.</li><li>Maintain excellent customer relationships with key decision makers, doctors, key customers' personnel and always work toward enhancing such relations and generating new client business accounts.</li><li>Perform professional in-service training for customers' end users on system applications.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in pharmacy , Biomedical Engineering, Bioscience, Nursing, Chemistry, (or any other scientific related field).</li><li>2+ years' in pharmaceutical or medical devices sales.</li><li>Experience in Dermatology line is a plus.</li><li>Cairo based candidates.</li><li>Driving License + car.</li><li>Proficient in Microsoft Word, Excel, Outlook and PowerPoint.</li><li>Bilingual (Arabic, and English) is a must.</li></ul><p>Required Skills:</p><ul><li>Team player with ability to work at pace and juggle multiple tasks.</li><li>Outstanding negotiation and influencing skills.</li><li>Skilled communicator, able to build relationship and engagement with prospective clients and KOLs.</li><li>Effective time management and organization skills with ability to work at pace and juggle multiple tasks.</li><li>Self-starter with an incredible work ethic and excellent collaboration skills.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Promoting and selling company s products to new and existing customers by visiting them regularly and constantly. Senior Product Specialist tasks also involve performing certain after-sales support functions such as conducting In-Service Training, following up on collection, coaching junior staff, and maintaining good relationships with customers. It is essential for the Senior Product Specialist to provide effectively the detailed information on various products, programs or services offered by the company versus those offered by competitors.</p><p>Job Responsibilities:</p><ul><li>Coaching junior staff, providing them with information about market, customers, and products, and helping them with their deals.</li><li>Perform a consultative method of sales in prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements, in addition to applying successful negotiations and sales closure techniques.</li><li>Schedule appointments, meeting existing and new customers in order to promote Imdad s product, and to determine other opportunities.</li><li>Perform professional demonstrations or presentations of company products or services while on the customer s site through the effective use of the company s sales aids and marketing data.</li><li>Provide adequate information about a new prospect and client, in terms of Ownership, working physicians, relevant client s equipment, and status, and update customer s database with proper contact details, email, and contact numbers.</li><li>Submit weekly reports for sales activities, competitors' activities/events and competitors' pricing changes in a timely manner.</li><li>Assist in following up on the accounts receivable for sales accounts under his responsibility.</li><li>Maintain excellent customer relationships with key decision makers, doctors, key customers' personnel and always work toward enhancing such relations and generating new client business accounts.</li><li>Perform professional in-service training for customers' end users on system applications</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in pharmacy , Biomedical Engineering, Bioscience, Nursing, Chemistry, (or any other scientific related field).</li><li>3-5 years' in pharmaceutical or medical devices sales.</li><li>Experience in Dermatology line is a plus.</li><li>Cairo based candidates.</li><li>Driving License + car.</li><li>Proficient in Microsoft Word, Excel, Outlook and PowerPoint.</li><li>Bilingual (Arabic, and English) is a must.</li></ul><p>Required Skills:</p><ul><li>Team player with ability to work at pace and juggle multiple tasks.</li><li>Outstanding negotiation and influencing skills.</li><li>Skilled communicator, able to build relationship and engagement with prospective clients and KOLs.</li><li>Effective time management and organization skills with ability to work at pace and juggle multiple tasks.</li><li>Self-starter with an incredible work ethic and excellent collaboration skills.</li></ul><p></p></section>
Company Description SDS Smart Dental Solutions is the official agent of KaVo and vhf in Egypt, providing world-class dental equipment and technologies to clinics, labs, and universities. The company’s portfolio includes treatment units, imaging systems, instruments, simulation units, and lab equipment tailored to educational and clinical environments. SDS Smart Dental Solutions has a strong focus on project-based solutions and partnerships with educational institutions. The company also offers advanced digital dentistry solutions, including premium milling machines and CAD/CAM systems for modern dental practices and laboratories. Role Description This is a full-time, on-site Sales Specialist - Dental CAD/CAM role based in Egypt. The Sales Specialist will identify and develop new business opportunities for CAD/CAM and digital dentistry solutions, including milling machines and related technologies. Daily responsibilities include visiting dental clinics, labs, and universities, conducting product demonstrations, and presenting tailored solutions that address customer needs. The role involves managing the full sales cycle from lead generation and qualification to closing deals and ensuring a smooth handover to implementation teams. The Sales Specialist will provide product orientation and basic technical guidance to customers, follow up on post-sales satisfaction, and maintain long-term relationships. The position also requires preparing proposals, maintaining accurate CRM records, monitoring market trends and competitors, and collaborating closely with marketing and technical teams to support business growth. Qualifications Strong Communication and Customer Service skills to engage with clients, understand their needs, and provide a professional, solutions-oriented experience. Proven Sales experience, preferably in medical, dental, or technical products, with a track record of meeting or exceeding targets. Experience in Sales Management or pipeline management, including forecasting, reporting, and effective territory or account planning. Ability to deliver product demonstrations for CAD/CAM systems and digital dental solutions to clinicians, technicians, and institutional clients. Background or strong interest in dentistry, dental technology, or medical devices is highly beneficial. Bachelor’s degree in Dentistry, Dental Technology, Biomedical Engineering, or a related field is preferred. Comfort with technical products, including CAD/CAM workflows and digital imaging, and willingness to learn new systems quickly. Proficiency in MS Office and CRM tools, with strong organizational and time-management abilities. Ability to work on-site all and travel regularly to customer locations as required.
Company Description SDS Smart Dental Solutions is the official agent of KaVo and vhf in Egypt, providing world-class dental equipment and technologies to clinics, labs, and universities. The company’s portfolio includes treatment units, imaging systems, instruments, simulation units, and lab equipment tailored to educational and clinical environments. SDS Smart Dental Solutions has a strong focus on project-based solutions and partnerships with educational institutions. The company also offers advanced digital dentistry solutions, including premium milling machines and CAD/CAM systems for modern dental practices and laboratories. Role Description This is a full-time, on-site Sales Specialist - Dental CAD/CAM role based in Egypt. The Sales Specialist will identify and develop new business opportunities for CAD/CAM and digital dentistry solutions, including milling machines and related technologies. Daily responsibilities include visiting dental clinics, labs, and universities, conducting product demonstrations, and presenting tailored solutions that address customer needs. The role involves managing the full sales cycle from lead generation and qualification to closing deals and ensuring a smooth handover to implementation teams. The Sales Specialist will provide product orientation and basic technical guidance to customers, follow up on post-sales satisfaction, and maintain long-term relationships. The position also requires preparing proposals, maintaining accurate CRM records, monitoring market trends and competitors, and collaborating closely with marketing and technical teams to support business growth. Qualifications Strong Communication and Customer Service skills to engage with clients, understand their needs, and provide a professional, solutions-oriented experience. Proven Sales experience, preferably in medical, dental, or technical products, with a track record of meeting or exceeding targets. Experience in Sales Management or pipeline management, including forecasting, reporting, and effective territory or account planning. Ability to deliver product demonstrations for CAD/CAM systems and digital dental solutions to clinicians, technicians, and institutional clients. Background or strong interest in dentistry, dental technology, or medical devices is highly beneficial. Bachelor’s degree in Dentistry, Dental Technology, Biomedical Engineering, or a related field is preferred. Comfort with technical products, including CAD/CAM workflows and digital imaging, and willingness to learn new systems quickly. Proficiency in MS Office and CRM tools, with strong organizational and time-management abilities. Ability to work on-site all and travel regularly to customer locations as required.
<p><strong><u>Job Purpose</u></strong></p><p>Responsible for coordinating the end-to-end sales operations cycle, ensuring seamless collaboration between the Sales Team and all concerned departments, timely order execution, accurate documentation, and effective management reporting.</p><p></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li><p>Coordinate closely with Sales, Finance, Collections, Warehouse, Supply Chain, Service, and other relevant departments.</p></li><li><p>Process and follow up on sales and work orders from initiation through delivery, inspection, invoicing, and collection.</p></li><li><p>Manage and track government, private-sector, tender, and UPA supply orders.</p></li><li><p>Review customer credit limits, outstanding balances, and previous deliveries before processing orders.</p></li><li><p>Verify purchase orders and award notifications against approved technical and commercial offers.</p></li><li><p>Monitor open orders, pending deliveries, stock availability, stock transfers, invoices, and collections.</p></li><li><p>Follow up on inspection and addition reports and ensure all required documentation is completed accurately.</p></li><li><p>Resolve pending orders and invoices through proactive coordination with the relevant departments.</p></li><li><p>Maintain accurate and up-to-date records on the ERP system.</p></li><li><p>Prepare clear daily, weekly, and monthly management reports covering orders, deliveries, invoicing, collections, pending actions, and key operational issues.</p></li><li><p>Identify delays, discrepancies, and potential risks, ensuring proper follow-up and escalation through resolution.</p></li><li><p>Support the Sales Team with quotations, documentation, customer requirements, and other sales coordination activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Mechanical, Electrical, Mechatronics, Biomedical Engineering, or a related field.</p></li><li><p>4 – 6 years of relevant experience in Sales Coordination, Sales Operations, or Order Management.</p></li><li><p>Previous experience in the medical equipment sector is highly preferred.</p></li><li><p>Excellent command of English, both written and spoken.</p></li><li><p>Strong proficiency in Microsoft Excel, ERP systems, reporting, and data analysis.</p></li><li><p>Excellent coordination, communication, follow-up, and organizational skills.</p></li><li><p>Strong attention to detail with the ability to manage multiple priorities and meet deadlines.</p></li></ul><p></p>
<p><strong>Job Summary</strong></p><p>The Sales Manager is responsible for driving sales growth and achieving revenue targets for laboratory medical devices in hematology (e.g., hematology analyzers, reagents, consumables, QC controls, and related solutions). The role includes managing customer relationships, building pipeline, coordinating with technical/clinical teams, and ensuring accurate forecasting and strong market coverage within the assigned territory.</p><p>Key Responsibilities</p><ul><li><p>Achieve monthly/quarterly/annual sales targets for hematology product lines (instruments + reagents/consumables, service contracts, and related offerings).</p></li><li><p>Develop and execute a territory/business plan including customer segmentation, prospecting strategy, and growth initiatives.</p></li><li><p>Manage the full sales cycle: lead generation, needs assessment, proposal preparation, product demonstrations, contract negotiation, and closing.</p></li><li><p>Build and maintain strong relationships with key accounts such as laboratories, hospital labs, and clinical decision makers (e.g., lab directors, hematologists, pathologists, lab technicians—where applicable).</p></li><li><p>Identify market opportunities, competitor activities, and product gaps; provide timely market feedback to management.</p></li><li><p>Coordinate with internal teams (Applications/Clinical Specialists, Service, Marketing, Supply Chain) to ensure smooth implementation and customer satisfaction.</p></li><li><p>Promote value of products through technical presentations, training, and/or coordination of on-site demos.</p></li><li><p>Ensure accurate CRM updates, pipeline management, and reporting (forecast, activity metrics, customer status).</p></li><li><p>Support service/AMC expansion and customer retention through ongoing follow-up and proactive account management.</p></li><li><p>Maintain compliance with company policies and regulatory requirements relevant to medical device sales and promotional activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in a relevant field (Biomedical Engineering, Life Sciences, Pharmacy, Laboratory Science, or similar) or equivalent practical experience.</p></li><li><p>Proven experience selling laboratory medical devices in hematology (preferred: instruments and reagent/consumables model).</p></li><li><p>Strong understanding of hematology workflows and customer needs in laboratory settings (blood analysis, reagent usage, QC, maintenance/service considerations).</p></li><li><p>Experience managing distributors/partners (if applicable) and navigating hospital/lab procurement processes.</p></li></ul><p></p>
<p>Responsible for the following:</p><p>- Conduct a comparison and evaluation of technical and financial offers received from suppliers.</p><p>- Engage in negotiations with suppliers to secure the lowest prices, highest quality, and longest payment terms.</p><p>- Receive purchase requests, issue purchase orders, and forward them to suppliers/vendors to facilitate the procurement process.</p><p>- Maintain regular communication and follow-up with suppliers/vendors regarding purchase orders.</p><p>- Collaborate on negotiating contract terms and pricing arrangements.</p><p>- Execute all supply chain transactions using the designated system.</p><p>- Coordinate with the warehouse department to ensure timely delivery and availability of goods in stores.</p><p>- Monitor inventory levels and initiate purchase orders as required.</p><p>- Provide the direct manager with evaluations of suppliers.</p><p>- Prepare regular reports (daily, weekly, monthly, etc.) for the direct manager.</p><p><strong>Requirements</strong></p><p>- Excellent communication and negotiation skills.</p><p>- Very good English skills.</p><p>- Excellent usage of MS. Office, especially Excel.</p><p>- Bachelor's degree in biomedical engineering.</p><p>- 4-5 years’ experience.</p>
<p>● Develop, train, and validate advanced machine learning and deep learning models (e.g., multi-layer perceptron's, convolutional neural networks, recurrent networks, and transformers) to predict patient risk, disease progression, and complex healthcare utilization patterns.</p><p></p><ul><li><p>Build and scale deep learning pipelines to process high-dimensional clinical datasets, medical imaging, or time-series physiological data</p></li></ul><p></p><p>● Formulate and execute predictive and prescriptive modeling strategies to optimize clinical workflows, inpatient flow, and resource allocation.</p><p></p><p>● Apply rigorous statistical methods and causal inference techniques (e.g., propensity score matching, difference-in-differences) to isolate and evaluate the clinical and operational impact of new hospital programs and pathways.</p><p></p><ul><li><p>Translate complex machine learning, deep learning, and statistical outputs into intuitive, actionable insights for clinicians, care managers, and executive leadership</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Education</h3><p>● <strong>Bachelor’s degree</strong> in Statistics, Computer Science, Engineering, or a highly quantitative discipline. </p><p></p><ul><li><p><strong>Master’s or PhD</strong> in Data Science, Computer Science, Deep Learning, Biostatistics, Biomedical Informatics, or a quantitative field with a heavy focus on machine learning and</p></li></ul><p></p><h3>Experience</h3><p>● <strong>1+ years</strong> of professional experience working strictly as a Data Scientist, Machine Learning Engineer, or Deep Learning Specialist.</p><p></p><p>● Prior experience in healthcare, clinical informatics, hospital operations, or pharmaceutical environments is <strong>highly preferred but not mandatory</strong>.</p><p></p><p>● Proven track record of developing, validating, and deploying predictive models (traditional ML or Deep Learning).</p><p></p><p>● Experience working directly with large, complex datasets (e.g., unstructured text, times-series, claims, or clinical records).</p><p></p><h3>Tools and Technologies</h3><p>● <strong>Data Science, ML & Deep Learning:</strong> Python (pandas, scikit-learn, XGBoost, PyTorch, TensorFlow, Keras, Hugging Face).</p><p></p><p>● <strong>BI & Model Visualization (Preferred):</strong> Streamlit, Plotly, Tableau, Power BI.</p><p></p><p>● <strong>Cloud & Infrastructure (Familiarity):</strong> Azure ML, AWS SageMaker, Docker, Git.</p><p></p>
Company Description Madxia Pharmaceutical, founded in 2022, is dedicated to transforming the medical and cosmetic industries through innovative, science-driven solutions. The company focuses on developing products that address real-world challenges, emphasizing ethical practices, consumer-centric design, and high standards of quality and efficacy. Madxia aims to become a global benchmark for responsible innovation by 2032, setting trends rather than following them in both medical and cosmetic fields. The organization values people as its greatest asset, fostering a culture where creativity, talent, and potential are actively developed. At Madxia, advanced technology is combined with a strong commitment to improving lives, making it an engaging environment for individuals who want to contribute to meaningful breakthroughs.<br>Role Description This is a full-time, on-site Entry Level Regulatory Affairs role based in New Cairo. The role involves supporting the preparation, review, and maintenance of regulatory documentation for medical and cosmetic products in alignment with local and international standards. The individual will assist in compiling regulatory submissions, tracking approvals, and updating internal records and databases. Daily tasks include monitoring regulatory requirements, helping ensure compliance with applicable laws and guidelines, and coordinating with cross-functional teams such as R&D, quality, and manufacturing to gather necessary information. The role also includes participating in internal audits, preparing basic reports, and contributing to continuous improvement of regulatory processes under the guidance of more experienced team members.<br>Qualifications<br> Candidates should possess skills in Regulatory Affairs and understanding of Regulatory Requirements relevant to pharmaceuticals and cosmetics. Candidates should possess skills in Regulatory Documentation, including organizing, reviewing, and maintaining accurate regulatory records. Candidates should possess skills in Regulatory Compliance, with the ability to follow applicable guidelines and standard operating procedures. Candidates should possess skills in preparing and supporting Regulatory Submissions to local and international authorities. Bachelor’s degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biomedical Sciences, or a related field. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Good written and verbal communication skills in English; proficiency in other languages is an advantage. Ability to work collaboratively in a team, demonstrate learning agility, and show interest in regulatory frameworks and industry standards. Proficiency in basic office and documentation tools (e.g., Microsoft Office, document management systems) and willingness to learn new systems.
Company Description Taba Medical Company, founded in 2004, specialized importer and distributor of medical devices and supplies, serving hospitals and healthcare providers across Egypt. We represent leading international manufacturers and pride ourselves on technical knowledge, reliable supply, and strong long-term relationships with our customers. As we expand our medical disposables portfolio, we are looking for a motivated Junior Sales Representative to grow our presence in the Cairo hospital market.<br>Role Description The Junior Sales Representative is responsible for promoting and selling Taba Medical's range of medical disposables to hospitals within Greater Cairo. The role focuses on building relationships with purchasing departments, clinical staff, and key decision-makers, converting opportunities into orders, and maintaining consistent follow-up to protect and grow the customer base.<br>Key Responsibilities Promote and sell the company's medical disposables portfolio to hospitals across the assigned Cairo territory. Identify and develop new accounts while maintaining and growing relationships with existing customers. Conduct regular field visits to purchasing managers, store managers, physicians, and nursing staff. Prepare and present quotations, follow up on pricing decisions, and close orders in a timely manner. Track tenders and supply requirements, and coordinate with the team to submit competitive offers. Monitor stock needs and customer consumption to ensure continuity of supply. Maintain accurate records of visits, opportunities, and order status, and report progress regularly to the Sales Manager. Gather market intelligence on competitor products, pricing, and activity, and share insights with management. Represent the company professionally at hospitals, conferences, and industry events.<br>Requirements Completed Bachelor's degree (Science, Pharmacy, Veterinary, Biomedical, Business, or related field). Current students and undergraduates will not be considered. Minimum 1–2 years of proven sales experience, preferably in medical, pharmaceutical, or healthcare-related products. Fresh graduates are not eligible for this role. Strong communication and negotiation skills, with the confidence to deal with hospital decision-makers. Good command of Arabic (native) and working knowledge of English. Well-organized, with a disciplined approach to follow-up and reporting. Computer literacy (email, Excel, Whats App Business, basic CRM/reporting). Valid driving license and own car preferred. Resident of Cairo or able to commute reliably within Greater Cairo.<br>What we offer Competitive base salary plus performance-based commission. Structured product training on our medical disposables portfolio. Clear growth path toward Senior Sales Representative and specialized product lines. Supportive team environment and direct exposure to leading international brands.
Job Objective: Delivering High-Quality Support & ensuring Optimal System Performance. The Field Service Engineer (FSE) is responsible to perform the Main duties and Responsibilities that follows including the daily service (Preventive Maintenance, Installations and Repair and All Needed of the customers’ equipment to be in Highest Operational Status. Dedicated to minimizing downtime through proactive maintenance, rapid troubleshooting, and excellent customer support. Establish and maintain proper business relationships with customers as well as performing necessary administrative duties as required and other duties as assigned.<br>Main Duties and Responsibilities Installation Responsible for pre-installation site inspection and reporting (including documentation). Responsible for installation of medical devices at customer site (according to time plan). Abiding by Sysmex instrument installation manuals. <br>Customer Support Basic troubleshooting, maintenance, and repair on Sysmex instruments. Provide High Quality Customer Support through phone (Remote Support) and On-Site support when needed without any delay, accomplish PPM Plan as scheduled with customers in line with Sysmex standards. Maintaining daily communications with customers to ensure resolution and proper follow-up. Completing Preventative Maintenance and field modifications & SW Updates in line with Sysmex Standard.<br>Service Contracts Meet Service Sales Target via New Service Contracts & Renewal of valid contracts as advised by Management.<br> Product Knowledge Attending necessary Trainings to work as per Sysmex standards (Online & Class). <br>Spare Parts:Ordering and managing spare parts required for his own Car-Stock, monthly match the spare parts Inventory & Order. Administrative duties Keeping up to date on administrative responsibilities such as maintaining MS Dynamics Registration, Service Call logs and internal service records in a timely manner. Utilizing the escalation process to resolve customer Service & Technical issues. Identifying and participating in service sales opportunities such as new contracts signing, and contract marketing & Renewals. Working as a Member of the team to provide efficient service delivery to all accounts within assigned area. Service Reports Activity to be done after every Visit (Signed & Stamped) specially after installation. Give Support in Training Academy if possible (As Trainer or Co-Trainer) Meeting Health and Human Services, Environmental Health, and Safety and/or all other applicable regulatory requirements.<br>Education and Experience: Bachelor of Engineering: (Biomedical - Electronics - Mechatronics) Departments Only. 1-5 years of relevant experience. Valid driver's license. Sound knowledge of medical terminology and legislation. Proficiency in all Microsoft Office applications is an extra point.<br>Required Skills/Abilities: Customer Support skills, Effective communication and negotiation skills. Excellent Technical analytical and problem-solving skills. Active and Self Organized.
Position Summary <br><ul> <li>Location: <b>Cairo, Egypt</b> </li> <li>Department<b>: MedTech TCT</b> </li> <li>Reporting to :<b> Regional Director</b> </li> </ul>
Job Purpose: <br><p>Act as a hands-on Service Engineer responsible for the installation, commissioning, maintenance, and troubleshooting of TCT equipment across the Middle East. This role serves as the primary field representative for TCT, ensuring equipment reliability, timely issue resolution, and an excellent customer experience.</p>
Responsibilities / Duties: <br> Key Responsibilities <br><ol> <li>Install, commission, calibrate, and maintain equipment at customer sites across MEA.</li> <li>Diagnose and resolve hardware and software issues, both onsite and remotely.</li> <li>Execute preventive maintenance and performance checks and document findings.</li> <li>Prepare detailed service reports, including root cause, actions taken, parts used, and recommendations.</li> <li>Train customers, partners, and internal teams on safe operation and best practices.</li> <li>Manage spare parts, RMA, and service tickets according to SLA requirements.</li> <li>Collaborate with Sales and Product Management on escalations and service improvement plans.</li> <li>Always uphold EHS standards and site compliance requirements.</li> <li>Perform other duties as assigned.</li> <li>Report Adverse Drug Reactions (ADRs) and complaints about Fresenius Kabi products from Market Unit MENA to the responsible function at mena.vigilance@fresenius-kabi.com immediately after receipt, and no later than within 1 business day</li> </ol>
Competence Requirements: <br><ul> <li> </li> <li>Bachelor s degree in Electrical, Mechatronics, Mechanical, or Electronics Engineering.</li> <li>3 8 years of experience in Field or Service Engineering, including installations, commissioning, and diagnostics.</li> <li>Strong troubleshooting mindset with the ability to work effectively under time pressure.</li> <li>Fluency in English and Arabic is required. French language skills are preferred.</li> <li>Valid passport and willingness to travel 50 70% across the GCC, Levant, and North Africa.</li> <li>Familiarity with service documentation, including ISO/OEM standards, ticketing tools, and basic reporting tools such as Excel and Word.</li> <li>Prior experience in the healthcare or pharmaceutical industry is preferred.</li> </ul>
Required Skills: <br><ul> <li> </li> <li>OEM experience, including install base ownership and warranty/after-warranty service.</li> <li>Experience in one or more of the following areas: industrial automation, instrumentation, power systems, BMS/HVAC, healthcare/biomedical equipment, oil and gas, or high-tech equipment.</li> <li>Vendor certifications such as Siemens, ABB, Schneider, or Honeywell are preferred.</li> </ul>
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About Minapharm:Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region. Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA.<br>Our Values:· Diversity & Respect· Integrity & Accountability· Collaboration· Leadership & Empowerment· Innovation & Continuous Learning<br>Duties and responsibilities: Project Support & Coordination Assist in planning and tracking immunotherapy projects in alignment with corporate objectives. Support preparation of project charters, schedules, budgets, and progress reports. Monitor milestones, collect data, and update project documentation. Assist in risk identification and support mitigation planning. Stakeholder & Partnership Support Coordinate communications between internal teams and external partners. Support relationship management with industrial and academic collaborators. Prepare briefing materials, presentations, and follow-up actions from partnership meetings. Cross-Functional Collaboration Work closely with R&D, regulatory, manufacturing, and business development teams to align project deliverables. Ensure efficient information flow and document management across global subsidiaries. Innovation & Business Insight Contribute to transforming scientific initiatives into business-relevant insights. Support the preparation of business models and value propositions for new projects.<br>Qualification and skills: Education Bachelor’s degree in Biomedical Sciences, Biochemistry, Biology, Chemistry, or a related field (Master’s degree is a plus). Additional training in Project Management (CAPM, PMP coursework, or equivalent) or Business/Healthcare Management is preferred. Industry Expertise Some relevant experience (internships, academic projects, or 1–3 years in the biopharmaceutical/healthcare industry). Familiarity with global healthcare environments is advantageous. Strong interest in combining science with business and project execution. Skills & Attributes Strong organizational and time-management skills. Analytical and detail-oriented mindset, with proficiency in data collection and reporting. Effective communication skills in English (written and verbal). Ability to work collaboratively across multicultural, cross-functional teams. Eagerness to learn, grow, and contribute to large-scale global projects.
<p><strong>Job Summary</strong></p><p>We are looking for an <strong>After Sales Service Coordinator</strong> to manage and coordinate the post-sales service cycle for medical equipment. The role will act as the main coordination point between customers, Sales, Maintenance Engineers, Warehouse, Procurement, and other relevant departments to ensure timely resolution of service requests and customer satisfaction.</p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Coordinate and follow up on <strong>after-sales service requests</strong> from customers until resolution.</p></li><li><p>Receive and register customer complaints and service requests, ensuring proper follow-up and timely closure.</p></li><li><p>Coordinate with <strong>Maintenance Engineers</strong> to schedule site visits, installations, inspections, and maintenance activities.</p></li><li><p>Follow up with Maintenance Engineers on the status of technical cases and ensure all pending issues are properly addressed.</p></li><li><p>Coordinate with <strong>Warehouse and Procurement</strong> regarding spare parts, equipment availability, and required materials.</p></li><li><p>Monitor and follow up on Maintenance Engineers’ weekly and monthly KRAs through Odoo, ensuring timely updates and accurate performance tracking.</p></li><li><p>Monitor Maintenance Engineers’ adherence to the Weekly Plan, ensuring any changes or schedule updates are promptly reflected and updated on ERP.</p></li><li><p>Track Preventive Maintenance schedules, ensuring all activities are completed and documented on time.</p></li><li><p>Follow up on the availability and delivery of spare parts required for maintenance and service activities.</p></li><li><p>Coordinate with Sales and relevant departments regarding customer requirements, delivery, installation, and post-sales support.</p></li><li><p>Maintain accurate records of service requests, customer complaints, maintenance activities, spare parts, and case status.</p></li><li><p>Follow up on warranty and maintenance-related cases and ensure proper documentation.</p></li><li><p>Prepare regular reports covering open service cases, completed activities, pending issues, spare parts, and customer complaints.</p></li><li><p>Identify delays or pending actions and escalate issues to the relevant manager when required.</p></li><li><p>Maintain and update all relevant information on the <strong>ERP system</strong>.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Biomedical, Mechanical, Electrical, or Mechatronics Engineering</strong>.</p></li><li><p><strong>3-7 years of experience</strong> in After-Sales, Service Coordination, Technical Coordination, or a similar role.</p></li><li><p>Previous experience in <strong>medical equipment / medical devices</strong> is highly preferred.</p></li><li><p>Good command of <strong>English</strong>, both written and spoken.</p></li><li><p>Good knowledge of <strong>Microsoft Office and Excel</strong>.</p></li><li><p>Experience with <strong>ERP systems</strong> is a plus.</p></li><li><p>Strong follow-up, coordination, and organizational skills.</p></li><li><p>Excellent communication and customer-handling skills.</p></li><li><p>Ability to coordinate effectively with multiple departments and manage several cases simultaneously</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Talent 360 is hiring a Production Specialist to join our team. This is a full-time opportunity for a detail-oriented and proactive professional who is passionate about manufacturing high-quality products while maintaining compliance with quality and regulatory standards.</p><p><b>About the Role</b></p><p>As a Production Specialist at Talent 360, you will support manufacturing operations by producing molecular diagnostic products according to approved procedures while ensuring compliance with Good Manufacturing Practices (GMP), quality standards, and production requirements.</p><p>Key Responsibilities</p><ul><li>Operate production equipment and assemble products according to approved Standard Operating Procedures (SOPs).</li><li>Accurately complete batch records, production documentation, and report any deviations in a timely manner.</li><li>Follow GMP requirements, cleanroom practices, and personal protective equipment (PPE) procedures at all times.</li><li>Safely handle raw materials, reagents, and production waste in accordance with established safety procedures.</li><li>Monitor and document environmental conditions, including room temperature, using calibrated equipment.</li><li>Report any environmental or process deviations to the Quality Assurance team and support investigations and corrective actions.</li><li>Collaborate with cross-functional teams to ensure smooth production workflow and on-time delivery.</li><li>Participate in training programs and continuous improvement initiatives to enhance production efficiency and product quality.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Pharmacy, Biotechnology, Science, Biomedical Sciences, or a related field.</li><li>1 3 years of experience in a pharmaceutical, biotechnology, medical device, or manufacturing environment.</li><li>Knowledge of Good Manufacturing Practices (GMP) and production documentation is preferred.</li><li>Strong attention to detail and commitment to quality.</li><li>Good communication and teamwork skills.</li><li>Good command of English.</li><li>Strong organizational and time management skills.</li><li>Ability to work in a fast-paced manufacturing environment.</li></ul><p></p></section>
<p><br></p><p> </p> <p> </p> <p> <b>Job Description:</b> </p> <p> <b> <span>About MedTech</span></b> </p> <p> <span>Fueled by innovation at the intersection of biology and technology, we re developing the next generation of smarter, less invasive, more personalized treatments.</span> </p> <p> <span>Your unique talents will help patients on their journey to wellness. Learn more at <span>https://www.jnj.com/medtech </span> </span> </p> <p> </p> <p> <b>We are searching for the best talent for a Field Service Engineer, Electrophysiology (MEA) based in Cairo, Egypt. </b> </p> <p> </p> <p> <span> <b>Purpose: </b> </span> <span>To provide expert technical assistance and high-quality service for Electrophysiology (EP) customers across the Middle East & Africa (MEA) region. This role is responsible for managing all aspects of the service lifecycle, including new system installations, preventative maintenance, emergency repairs, and support for new product launches, while ensuring all activities adhere to compliance guidelines.</span> </p> <p> </p> <p> <span> <b>You will be responsible for:</b> </span> </p> <ul> <li> <span> <b>Customer Service Management:</b> Act as the primary point of contact for customer service requests, logging and managing cases from initiation to resolution to ensure timely and effective support.</span> </li> <li> <span> <b>Field Service & Repair:</b> Independently perform on-site service activities, including the installation of new EP systems, planned preventative maintenance, system upgrades, and urgent repairs.</span> </li> <li> <span> <b>New Product Support:</b> Play a key role in the launch of new EP products by managing their installation, providing initial support, and training customers to ensure successful adoption.</span> </li> <li> <span> <b>Technical Support:</b> Provide effective technical support to customers, distributors, and internal teams, understanding customer needs to deliver value-added service.</span> </li> <li> <span> <b>Logistics & Administration:</b> Monitor and manage the movement of spare parts to ensure availability, and handle administrative duties such as preparing service quotes, processing orders, invoicing, and managing shipping logistics.</span> </li> <li> <span> <b>Contract Management:</b> Monitor warranty periods and service contracts, following up with customers on renewals to ensure continuous service coverage.</span> </li> <li> <span> <b>Collaboration:</b> Partner effectively with the commercial franchise, distributors, and other business partners across the MEA region to deliver a seamless customer experience.</span> </li> <li> <span> <b>Travel:</b> Travel extensively within the Middle East & Africa region to support customers (approximately 50-70%).</span> </li> </ul> <p> <span> <b>Essential Knowledge and Skills:</b> </span> </p> <ul> <li> <span> <b>Education:</b> <span>University/Bachelor s Degree in Biomedical, Electrical, or Electronic Engineering.</span> </span> </li> <li> <span> <b>Experience:</b> Generally requires 3+ years of related field service experience.</span> </li> <li> <span> <b>Technical Specialty:</b> Demonstrated experience with Electrophysiology systems, such as 3D cardiac mapping systems, RF generators, and associated diagnostic equipment, is strongly preferred.</span> </li> </ul> <p> <span> <b>Core Competencies Required for this Role:</b> </span> </p> <ul> <li> <span>Outward Looking-Customer Centric</span> </li> <li> <span>Business and Results Driven</span> </li> <li> <span>Interdependent Partnering Ability</span> </li> <li> <span>Prudent Risk-Taking</span> </li> <li> <span>Active Team Player</span> </li> </ul> <p> </p> <p><br></p>
<p>The Service Manager is responsible for managing complex service delivery operations, overseeing the execution of service plans, and ensuring that services meet or exceed client expectations. The role coordinates with internal teams to resolve service issues, driving continuous improvement initiatives, and maintaining high levels of customer satisfaction. The role analyzes service delivery metrics, identifies trends and opportunities for optimization, and implements strategies to enhance service efficiency and effectiveness.</p><p>Your Role:</p><ul><li>Leads complex service delivery projects, coordinating cross-functional teams and resources to ensure that services are delivered on time, within scope, and according to budgetary requirements.</li><li>Service Manager leads the Field Service engineers and actively supports their growth within the organization.</li><li>Develops and maintains strong relationships with key customers, acting as a trusted advisor to understand their evolving needs and ensuring that service delivery aligns with their business objectives.</li><li>Applies specialized knowledge in breadth and/or depth to a variety of issues and projects within the team, ensuring effective solutions and innovative approaches to complex challenges.</li><li>Works under limited supervision and broad guidelines, regularly applying independent judgment on matters of significance to drive project success and compliance.</li><li>Analyzes service performance data to identify trends, optimize processes, and implement strategic improvements that enhance service efficiency, quality, and customer satisfaction.</li><li>Oversees the end-to-end service delivery lifecycle, from project initiation and planning through to execution and post-delivery review, ensuring all milestones and deliverables are met.</li><li>Manages service delivery risks by proactively identifying potential issues, developing mitigation strategies, and coordinating with internal teams to ensure continuous service improvement.</li><li>Ensures that all service delivery activities comply with contractual obligations, industry regulations, and internal quality standards, maintaining a strong focus on operational excellence.</li><li>Facilitates regular client meetings to review service performance, address concerns, and discuss opportunities for service enhancements, fostering a collaborative partnership with customers.</li><li>Prepares and delivers detailed reports and presentations to senior management, providing insights into service delivery performance, challenges, and recommendations for future improvements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor' / master s degree in healthcare, Engineering, Business Administration or equivalent.</li><li>Minimum 7 years of experience within Service Delivery -Management or Customer Relationship Management in Medical Devices Industry or equivalent.</li><li>Minimum 5 years of experience in MR /CT modality</li><li>Experience with customer service management/biomedical with team leading experience.</li><li>Customer focused & High Commitment to patient safety and quality.</li><li>Role model (Responsive, High discipline, agile and have high consistency in delivering results).</li><li>Have the skills, ability to lead, inspire & develop high talented professional team members, and being open to feedback for driving results and fostering team engagement & positive performance culture.</li><li>Have excellent analytical skills to solve problems and to make decisions on spot, as well as being able to articulate complex procedures by thinking laterally and offer creative solutions.</li><li>Fluency in English, verbal and written in addition to local language.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Join our team as a Distributor Sales Representative for Cardiac Surgery and Peripheral therapies, where you will help expand access to advanced medical technologies and make a meaningful impact on patient care. This is an exciting opportunity for motivated professionals who are passionate about healthcare, sales excellence, and building strong partnerships with healthcare providers in a dynamic medical environment. This role is based in Egypt with responsibility for covering the full country, requiring regular field engagement with healthcare professionals, key stakeholders, and distributor partners across the territory. You will focus on daily customer interaction, business development, and market expansion, with occasional travel to districts within your assigned territory as needed. Responsibilities may include the following and other duties may be assigned:</p><p>Drive sales growth and market development for Cardiac Surgery and Peripheral products across assigned territories in Egypt through daily engagement with healthcare professionals, hospitals, and key stakeholders</p><p>Build strong clinical and commercial relationships with cardiac surgeons, vascular surgeons, interventional specialists, and procurement teams to support product adoption and business expansion</p><p>Provide product education, case support, and technical guidance on Medtronic technologies, including advanced cardiac surgery and peripheral solutions designed to improve surgical outcomes and patient care</p><p>Identify business opportunities, monitor market dynamics, and execute strategic plans to increase market share and achieve sales objectives</p><p>Managing and collaborate closely with distributor partners to ensure excellent customer coverage, operational efficiency, and consistent execution of business priorities</p><p>Support product launches, training programs, and promotional activities while ensuring alignment with compliance and company standards</p><p>Maintain accurate sales forecasting, customer feedback, and territory performance reporting to support business planning and decision-making.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in medicine, Pharmacy, Biomedical Engineering, Life Sciences, or a related field</li><li>Minimum of 7 years of experience in medical devices or healthcare sales, preferably in Cardiac Surgery or Peripheral Therapies, with at least 2 years of experience in distributor management</li><li>Strong command of the English language (spoken and written)</li><li>Strong communication, presentation, and influencing skills with the ability to build trust across diverse customer groups</li><li>Solid business acumen with the ability to identify opportunities, execute sales plans, and achieve targets</li><li>Proven experience in engaging with HCPs (Healthcare Professionals) and managing key stakeholder relationships.</li></ul><p>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.</p><p></p></section>
About BGIBGI Group was founded in 1999 in China with the vision of using genomics for the benefit of mankind and has since become the largest genomics organization in the world. With over 10,000 employees, BGI operates in more than 100 countries, focusing on research and applications in healthcare, agriculture, conservation, and environmental fields.<br>BGI has a proven track record of innovative, high-profile research, which has generated over 4,500 publications, with 520+ publications in top-tier journals such as Nature, Science and Cell. Additionally, in the field of R&D, BGI was ranked No.1 among corporations in the life science/biotechnology sector in the Asia-Pacific region and No.5 worldwide by Nature Index.<br>About MGIMGI is one of the subsidiaries of BGI Group, it is committed to building core tools and technology to lead life science through intelligent innovation. With a focus on R&D, production, and sales of DNA sequencing instruments, reagents, and related products, MGI provides real-time, panoramic, and full-life-cycle equipment and systems for precision medicine, precision agriculture, precision healthcare, and other relevant industries.<br>MGI is a leading producer and one of the few companies in the world that can independently develop and mass-produce clinical high-throughput gene sequencers, its multi-omics platforms include genetic sequencing, medical imaging, and laboratory automation.<br>Our Mission is to develop and promote advanced life science tools for future healthcare, and to transform people’s lives for the better.<br>Our Message to the world is simple: lead in life science innovation, make everyone’s life healthier and longer.<br>Job Scope:Provide applications support (consultation, troubleshooting, customer training) to MGI's customers in assigned territory and collaborate across sales/marketing teams to develop, implement and manage business strategy.<br>Your duties as a FAS include but are not limited to the following:Coordinate and conduct customer training for MGI products and assays. Troubleshoot issues related to experimental design, data processing, software operation, sample preparation and chemical reaction. Perform preliminary on-site failure analysis to identify root cause and feedback to corresponding company department or personnel. Develop and maintain positive relationships with customers Support sales efforts through technical presentations, customer management or organizing seminar. Act as a key contributor of customer feedback to marketing and product development teams Proactively share experience, knowledge and skills to peers and help to build an organization with strong professionalism. Coach and mentor new hires as needed.<br>The successful candidates for this position are able to demonstrate:Master degree or above in Genetics, Molecular Biology or Bioinformatics or related subject. Sequencing academic/ practical background or work experience, such as library preparation or sequencer operation is preferred. Undergraduate with outstanding knowledge and skills is welcomed as well. Willingness to travel mainly within the appointed region. For training or occasional special calls, international traveling including China is required. Prior field experience supporting customers in a highly technical field preferred. Outstanding problem solving and interpersonal skills Demonstrated English written and verbal communication and training/presentation skills Excellent learning ability, experience working in an international company and biomedical instrumentation or technology preferred.<br>Here at MGI, we value people and consider our employees as partners. We have created a transparent, fair, and friendly environment. We implement an agile approach to management, providing each partner with enough independence as well as guidance. We take care of our partners’ physical and mental health and are dedicated to a life-work balance corporate culture. Not only do we bring life science closer to people, but we also participate in various charity programs, advocate for nature preservation, and support equality. We condemn any form of discrimination and are committed to providing job opportunities to everyone regardless of sex, race, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and more.<br>Let’s move to a brighter and more equal future together and deliver #Omicsforall