Jobs / Jobs For Women / Technical Support and Customer Service Engineer ( Fayoum - Heliopolis - Fifth Setlement - Mohandseen)
On-site Full Time
Sigma for Import & Export -
Egypt , Cairo
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Sigma for Import & Export

Job Details

Experience 0 to 3 years
Salary Confidential
Employment Full Time
Education درجة البكالوريوس
Category Customer Service
Industry Healthcare

  • Provide service and customer support during visits answering inquiries.

  • Responsible for handling customer while testing a new hearing aid.

  • Support the customer psychologically to accept their hearing loss and choose the suitable Hearing aid.

  • Help customers to understand their Audiograms.

  • Handle the implementation process for new hearing aid and giving customer orientation for the aid features, wearing, usage and preserving it.

  • Obtain ear impressions for preparing ear molds and hearing aid shells.

  • Prepare the work order and invoice, ear molds and maintenance documents and reports.

  • Apply amendments and fine tunings and re-fitting for HA.

  • Any others tasks assigned by the direct manager.

  • Responsible for H. As stock in branch. 

  • Provide all needed reports & feed Back to assist direct manager & sales team.

  • Assist and cover admin responsibilities if needed.

Requirements

  • Education: Biomedical or communication Engineer

  • Very good in English language (written & Spoken)

  • Experience from 0-2 years

  • Gender: Female

  • Attention to detail and good problem-solving skills.

  • Excellent interpersonal skills.

  • Good written and verbal communication.

 

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About Sigma for Import & Export
Egypt, Cairo
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