Legal adviser - Ismailia Egypt

Job Title<br><br>Customer Service Advisor – Arabic Speakers - Ismailia<br><br>Job Description<br><br>Join Concentrix Today!<br><br>About The Role<br><br>Join one of the leading retail customer service operations and become the voice of a well-known retail brand. As a Customer Service Advisor, you will assist customers through phone, chat, and email channels, providing support, resolving inquiries, and ensuring a positive customer experience.<br><br>Key Responsibilities<br><br>Handle customer inquiries through voice, chat, and email channels. Provide accurate information regarding products, services, orders, and promotions. Resolve customer concerns efficiently while maintaining a high level of customer satisfaction. Process requests such as order updates, returns, exchanges, and general inquiries. Build positive relationships with customers through professional and courteous communication. Meet individual and team performance targets and quality standards. Accurately document customer interactions within internal systems. Stay updated on products, services, and retail policies to provide the best customer support.<br><br>Candidate Requirements<br><br>High school diploma or equivalent. Previous customer service experience is a plus. Arabic speaker with English proficiency level A2 or above. Strong communication and interpersonal skills. Basic computer and data entry skills. Ability to multitask and manage time effectively. Customer-focused mindset with strong problem-solving abilities. Ability to work in rotational shifts.<br><br>What We Offer<br><br>Competitive salary of EGP 11,290 Gross. Professional training and development opportunities. Career growth within a global organization. Supportive and collaborative work environment.

<p>Are you a seasoned HR professional with a passion for people and precision? We are seeking an exceptional <strong>Personnel & Payroll Supervisor</strong> to join our dynamic team in <strong>Ismailia, Egypt</strong>. This is a thrilling <strong>on-site, full-time</strong> opportunity to take the reins of our personnel and payroll operations, ensuring seamless execution and fostering a positive work environment.</p><p><strong>Overview:</strong> As our Personnel & Payroll Supervisor, you will be at the heart of our human resources function, directly impacting employee satisfaction and operational efficiency. You will lead critical HR processes, from talent acquisition to compensation, ensuring compliance and best practices are consistently upheld.</p><ul><li><strong>Responsibilities:</strong><ul><li><strong>Supervise and manage</strong> all aspects of personnel administration, including employee records, onboarding, and offboarding processes.</li><li><strong>Oversee and execute</strong> accurate and timely payroll processing, ensuring compliance with all local labor laws and internal policies.</li><li><strong>Lead recruitment efforts</strong> for various roles, from sourcing to selection, ensuring we attract and retain top talent.</li><li><strong>Develop and implement</strong> HR policies and procedures that align with organizational goals and legal requirements.</li><li><strong>Manage employee relations</strong>, providing guidance and support to foster a harmonious workplace.</li><li><strong>Ensure compliance</strong> with all relevant labor laws, social insurance regulations, and tax requirements.</li><li><strong>Prepare and analyze</strong> HR reports, providing insights to management for strategic decision-making.</li></ul></li><li><strong>Skills/Technologies:</strong> You will leverage your expertise in <strong>Personnel Management</strong>, <strong>Payroll Management</strong>, and <strong>Recruitment</strong>, utilizing various HRIS and payroll software. A strong understanding of <strong>Labor Law Compliance</strong> is paramount.</li><li><strong>Growth Opportunities:</strong> This role offers significant potential for professional development within our Human Resources department. You'll have the chance to refine your leadership skills, influence HR strategy, and contribute to a growing organization.</li><li><strong>Team/Culture:</strong> Join a supportive and collaborative HR team dedicated to excellence. We value integrity, dedication, and a proactive approach to HR challenges, fostering a culture where every team member is empowered to succeed.</li><li><strong>Impact:</strong> Your work will directly contribute to the well-being of our employees and the smooth operation of our business. You will be instrumental in building a strong, engaged workforce, making a tangible difference every single day.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Experience & Expertise:</strong> We are searching for an individual with <strong>5-10 years of progressive experience</strong> in Human Resources, specifically within personnel and payroll management, demonstrating a proven track record of success.</li><li><strong>Essential Skills:</strong><ul><li><strong>Human Resources (HR):</strong> A comprehensive understanding of HR principles and best practices.</li><li><strong>Personnel Management:</strong> Demonstrated ability to manage all aspects of personnel administration.</li><li><strong>Recruitment:</strong> Proven experience in full-cycle recruitment and talent acquisition.</li><li><strong>Payroll Management:</strong> Expert-level knowledge of payroll processing and related regulations.</li><li><strong>Labor Law Compliance:</strong> In-depth understanding and application of local labor laws and social insurance regulations.</li><li><strong>HRIS Proficiency:</strong> Experience with HR Information Systems.</li><li><strong>Communication & Leadership:</strong> Excellent communication, interpersonal, and leadership skills to guide and motivate a team.</li><li><strong>Problem-solving:</strong> Strong analytical and problem-solving abilities to address HR challenges effectively.</li></ul></li><li><strong>Career Level:</strong> This is a <strong>Manager-level</strong> position, requiring a strategic mindset and the ability to lead and make informed decisions.</li></ul>

<p>Are you a seasoned HR professional with a passion for people and precision? We are on the hunt for a dynamic and dedicated <strong>Personnel & Payroll Supervisor</strong> to join our vibrant team in <strong>Ismailia, Egypt</strong>. This is an incredible opportunity to take the reins of our crucial human resources operations, ensuring smooth sailing for our most valuable asset: our people. If you thrive in a fast-paced environment and are ready to make a significant impact, we want to hear from you!</p><p><strong>Overview:</strong> As our Personnel & Payroll Supervisor, you will be the cornerstone of our HR department, overseeing all aspects of personnel administration and payroll processing. You'll ensure compliance, foster a positive work environment, and contribute directly to the success and well-being of our entire organization. This is a full-time, on-site role where your expertise will directly shape our workplace.</p><ul><li><strong>Responsibilities:</strong></li><li><strong>Lead and manage</strong> all payroll operations, ensuring accuracy, timeliness, and adherence to all relevant regulations and company policies.</li><li><strong>Oversee personnel administration</strong>, including onboarding, offboarding, employee records management, and HR data integrity.</li><li><strong>Drive effective recruitment processes</strong>, from sourcing and interviewing to selection, ensuring we attract and retain top talent.</li><li><strong>Develop and implement</strong> HR policies and procedures that align with best practices and organizational goals.</li><li><strong>Provide guidance and support</strong> on employee relations matters, fostering a harmonious and productive work environment.</li><li><strong>Ensure compliance</strong> with all local labor laws and regulations related to personnel and payroll.</li><li><strong>Manage time and attendance systems</strong>, ensuring accurate record-keeping and processing.</li><li><strong>Contribute to the strategic planning</strong> of HR initiatives and departmental objectives.</li></ul><p><strong>Skills & Technologies:</strong> We're looking for an expert in <strong>Human Resources (HR)</strong>, particularly with strong capabilities in <strong>Payroll Management</strong> and <strong>Personnel Administration</strong>. Your proficiency in <strong>Recruitment</strong>, <strong>HR Policies & Procedures</strong>, and <strong>Compliance</strong> will be key to your success. Experience with HRIS and payroll software, alongside excellent <strong>Team Leadership</strong> and <strong>Data Management</strong> skills, will set you apart.</p><p><strong>Growth Opportunities:</strong> This role offers substantial potential for professional growth. You'll have the chance to refine your leadership skills, influence HR strategy, and expand your expertise across various facets of human resources. We believe in nurturing talent and providing pathways for career advancement within our growing organization.</p><p><strong>Team & Culture:</strong> Join a supportive and collaborative team where your contributions are valued and recognized. We foster a culture of respect, integrity, and continuous improvement. We're committed to creating an inclusive workplace where everyone feels empowered to do their best work.</p><p><strong>Impact:</strong> Your work will directly impact employee satisfaction, operational efficiency, and legal compliance. You will play a vital role in building a strong, engaged workforce, ensuring our organization continues to thrive and achieve its mission in Ismailia, Egypt.</p><p><strong>Requirements</strong></p><ul><li><strong>Experience & Expertise:</strong></li><li>A minimum of <strong>5-10 years of progressive experience</strong> in Human Resources, with a strong focus on Personnel Administration and Payroll Management.</li><li>Proven track record in a <strong>Managerial</strong> role, demonstrating strong leadership and decision-making capabilities.</li><li>Deep expertise in <strong>Human Resources (HR)</strong>, <strong>Payroll Management</strong>, and <strong>Personnel Administration</strong>.</li><li>Demonstrable proficiency in <strong>Recruitment</strong> strategies and processes.</li><li>Solid understanding and practical application of <strong>HR Policies & Procedures</strong> and <strong>Compliance</strong> with labor laws.</li><li>Strong capabilities in <strong>Employee Relations</strong> and fostering a positive work environment.</li><li>Excellent <strong>Team Leadership</strong> and <strong>Organizational Development</strong> skills.</li><li>Proficiency in <strong>Data Management</strong> and HRIS/payroll systems.</li><li>Exceptional communication, interpersonal, and problem-solving abilities.</li></ul>

<strong>Job Title<br><br></strong>Customer Service Advisor – English Speakers - Ismailia<br><br><strong>Job Description<br><br></strong>Join Concentrix Today!<br><br><strong>About The Role<br><br></strong>We are seeking enthusiastic and customer-focused professionals to join our Retail Customer Experience team. In this role, you will support customers through various communication channels, delivering exceptional service while representing a leading retail brand.<br><br>Key Responsibilities<br><br><ul><li>Manage customer interactions through inbound calls, chat, and email.</li><li>Resolve product, order, delivery, and service-related inquiries.</li><li>Handle customer concerns and provide effective solutions while ensuring customer satisfaction.</li><li>Process returns, exchanges, and account-related requests.</li><li>Deliver a seamless customer experience by understanding customer needs and offering appropriate support.</li><li>Maintain accurate records of customer interactions and actions taken.</li><li>Achieve quality, productivity, and customer satisfaction targets.</li><li>Contribute to a positive team environment and support business objectives.<br><br></li></ul>Candidate Requirements<br><br><ul><li>High school diploma or equivalent.</li><li>6 months or more of customer service, retail, or contact center experience is preferred.</li><li> English proficiency level B2 or above (spoken and written).</li><li>Strong communication and active listening skills.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good computer skills and familiarity with Microsoft Office applications.</li><li>Strong problem-solving and decision-making abilities.</li><li>Flexible to work rotational shifts.<br><br></li></ul>What We Offer<br><br><ul><li>Competitive salary of EGP 15,625 Gross.</li><li>Paid training and continuous learning opportunities.</li><li>Clear career progression path.</li><li>Dynamic and supportive workplace environment.</li></ul>

Job Title: Junior HR Payroll Specialist<br>* Location: Ismailia, Egypt<br>---<br>About the Role:<br>We are looking for a detail-oriented HR Payroll Specialist to join our growing HR team. If you love numbers, have a passion for data accuracy, and possess a strong technical foundation in MS Office and systems, this is the perfect opportunity to kickstart a rewarding career.<br>In this role, you won't just process payroll; you will help us optimize our workflow and ensure compliance with local labor and social insurance regulations.<br>---<br>Key Responsibilities:<br>* Assist in the monthly payroll processing, ensuring 100% accuracy in salaries, deductions, and social/ health insurance.<br>* Manage and update employee master data, attendance records, and leave balances on our systems.<br>* Use Advanced Excel to analyze payroll data, generate monthly reports, and reconcile financial figures.<br>* Support in preparing payroll audits and answering employee inquiries regarding their compensations.<br>* Coordinate with the accounting department to ensure seamless financial reconciliation.<br>---<br>Requirements:<br>* Experience: Around 1 year of hands-on experience in HR Payroll, Personnel, or a closely related financial/accounting role.<br>* Education: Bachelor’s degree in Business Administration, Accounting, or a relevant field.<br>* Excel Wizard: Excellent - Advanced Excel - skills (VLOOKUP, Pivot Tables, advanced formulas, and data cleaning are second nature to you).<br>* Language: Professional English (written and spoken) is a must.<br>* Analytical Mindset: High attention to detail with strong numerical and problem-solving skills.<br>* Knowledge of Egyptian Labor Law and Social Insurance regulations is a strong plus.<br>---<br>What We Offer:<br>* Competitive salary package.<br>* Medical and Social Insurance.<br>* Yearly increment.<br>* Door to door transportation.<br>---<br>*How to Apply:<br>If you are ready to take the next step in your career, send your updated CV to [docs_control@eg.embeegroup.com]/ or via what's app. "012-70631229" with the subject line: "Junior Payroll Specialist".