Shipping representative Jobs - South Sinai Egypt

الوصف الوظيفي – مندوب مبيعات خارجية (Bareeq Lighting):  مندوب مبيعات ميدانية قادر على تمثيل Bareeq Lighting باحترافية، وتوسيع قاعدة عملائنا، وتحقيق الأهداف البيعية بجدارة. المهام الرئيسية: الترويج لمنتجات الشركة وإتمام عمليات البيع للعملاء الحاليين والجدد. إعداد وتوثيق المعاملات في السجلات المعتمدة. استقطاب عملاء جدد وفق سياسات الشركة وتنمية العلاقات طويلة الأمد. تنفيذ الخطط البيعية وتحقيق المستهدفات الشهرية. تجهيز المستندات والعقود المطلوبة لإتمام الصفقات بسلاسة. تقديم شرح وافٍ ومقنع لحلول الإضاءة من Bareeq وتشجيع العملاء على اعتمادها. متابعة مشكلات العملاء ونقل الشكاوى والاقتراحات للإدارة لمعالجتها. رفع تقارير دورية تتضمن خطط العمل والنتائج (يومية/أسبوعية/شهرية) واقتراح تحسينات مستمرة. المؤهلات المطلوبة: خبرة سابقة في المبيعات الخارجية، ويفضل في قطاع الإضاءة أو منتجات الكهرباء. مهارات تفاوض وعرض ممتازة، وقدرة على بناء علاقات فعّالة. رخصة قيادة سارية واستعداد للتنقل اليومي. إجادة استخدام تطبيقات الحاسب الأساسية وتحديث بيانات العملاء. <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>رخصة القيادة: خاصة</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال</li></ul>

<p>Implementing quality and food safety standards in depots</p> <p>Audit on storage practices and personnel hygiene in depots</p> <p>Good Warehouse Practices (GWP)</p> <p>Audit on sales trucks for ambient and twice/week for cold trucks</p> <p>Weekly trade audit on markets</p> <p>Implementing training plan for logistics and sales teams</p> <p>Follow up and verifying closure of nonconformities resulting from regular audits and daily operations</p> <p>Daily check on receiving shipments from plant</p> <p>Daily check and follow up on pest control system</p> <p>Daily control and monitoring of returns and their classification</p> <p>Daily inspection of receiving lots for physical status and product release</p> <p>Daily follow up on preparing orders, loading, and shipping shipments</p> <p>Follow up on orders for premium customers based on special requirements</p> <p>Follow up on customer complaint closure on time and customer visits</p> <p>Follow up on implementing cleaning and sanitation program in depot and personnel hygiene</p> <p>Record all required data of daily operations process according to ISO 9001/2015 documentation</p> <p>Daily follow up for cold stores and daily register data logger records</p> <p>Take immediate corrective action in case of cold store temperature violation</p> <p>Raising regular reports to the direct manager on a regular basis according to procedure</p> <p>Implementing an efficient traceability system</p> <p><strong>Additional Details</strong></p> <ul> <li>Number of vacancies: 1</li> <li>Shift system: Morning only</li> <li>Benefits: Health insurance, social security, transportation allowance, meals, accommodation, overtime</li> </ul>

<strong><em>Jet2holidays</em></strong><em> is coming to Egypt in February 2027 and we’re looking for passionate Airport Representatives to join our team!<br><br></em><em>As a valued member of our <strong>Jet2holidays</strong> Airport team, you’ll play a key role in creating a memorable and welcoming process for our customers as they arrive and depart the airport. You will work as one team with our internal &amp; external suppliers whilst taking responsibility for resolving customer queries or problems using our in-house digital systems.<br><br></em><strong>What do we offer you?<br><br></strong>We’re proud to provide our valued colleagues with a comprehensive range of benefits, including:<br><br><ul><li>Excellent Salary</li><li>Local Employment Contract via our Local Agent (start date from 04.02.27)</li><li>Fully paid training and IT equipment provided</li><li>Monthly 1-to-1 meetings with your Team Leader</li><li>Career growth across Jet2.com &amp; Jet2holidays</li><li>Weekly time off</li><li>Monthly rosters shared in advance</li><li>Recommend a Friend bonus scheme<br><br><br></li></ul><strong>What will I do?<br><br></strong>As an <strong>Airport Representative</strong>, you’ll report directly to the Airport Team Leader or Destination Manager and work closely with internal and external partners to deliver <strong>VIP industry leading customer service</strong>. You’ll be at the heart of <strong>creating memories</strong> for our customers.<br><br><ul><li>Create Memories<br><br><br></li></ul>Greet every customer with a warm welcome with our famous <strong><em>Jet2holidays</em></strong> smile. You will make our customers journey memorable from the very start.<br><br><ul><li>Take Responsibility<br><br><br></li></ul>Be a point of contact during flight disruptions, emergencies and customer escalations ensuring every situation is handled with care and working together as one team to ensure we achieve our on-time performance service and customer satisfaction requirements.<br><br><ul><li>Be Present<br><br><br></li></ul>Represent <strong><em>Jet2holidays</em></strong> in the arrivals hall and departures terminal guiding and assisting customers throughout their airport experience. Provide our customers with essential transfer &amp; holiday information using our internal systems on a tablet device, create and distribute welcome packs &amp; deliver information verbally onboard the transfer coaches.<br><br><ul><li>Work as One Team<br><br><br></li></ul>Work closely with our transfers providers, support the operation inside the terminal and outside in the coach park to ensure a VIP customer experience.<br><br><strong>What do I need?<br><br></strong><ul><li>Right to Work Documents<br><br><br></li></ul>As we employ on local contracts, you will already hold full right to work documents for <strong>Egypt</strong>.<br><br><em>(Egyptian National ID card or Egyptian Passport)<br><br></em><ul><li>Travel &amp; Accommodation<br><br><br></li></ul>You will already be <strong>living in Sharm El Sheikh</strong> with your <strong>own accommodation</strong>. You’ll need to be able to get to the airport at any time – day or night.<br><br><ul><li>Flexibility<br><br><br></li></ul>We aim to provide your roster 4 weeks in advance. Your roster will include early starts, late finishes, split shifts &amp; weekend working. As an Airport Representative, please be aware that the role involves extended periods of standing and working outdoors, particularly during the summer months. Flexibility is essential, as you may also be required to support during flight disruptions, serious emergencies, and customer escalations.<br><br><ul><li>Skills &amp; Experience<br><br><br></li></ul>Customer service experience is a plus, but not essential. You must be solution orientated, friendly &amp; positive, confident and comfortable to use <strong>digital systems</strong> (on a tablet device). Please note that this role is physically demanding, as you will be required to support our fast-paced operation and will always be on the go.<br><br><strong>What can I expect after I have applied?<br><br></strong>Once your application has been reviewed by our Talent Acquisition Team, if successful, you will progress to the final stage, an <strong>in-person</strong> <strong>interview</strong> in <strong>Sharm El Sheikh</strong> with our <strong><em>Jet2holidays</em></strong> Destination Management team on the <strong>19th or 20th October 2026</strong>!<br><br>Want to know more about the role? Click the link below!<br><br>Jet2holidays Airport Representative (also known as Airport Customer Helper) - Video<br><br>To meet some of our amazing team and for a peek into life at <strong><em>Jet2holidays</em></strong>, follow our Facebook Page: Jet2Careers Overseas<br><br>Ready for Take off? Join the <strong>UK’s Number One Tour Operator</strong>!

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Culture <br><br>• Lead continued development of organisational culture and staff engagement strategies. <br><br>• Support and advise the Executive Team on organisational change management, providing advice <br><br>and support to the wider organisation. <br><br>People <br><br>• Manage and lead staff development and performance processes: <br><br>o Support line managers through the performance review & development cycle, including <br><br>performance improvement plans and development needs analysis. <br><br>o Ensure the HR lifecycle of employees is managed in accordance with external standards as <br><br>well as what works for us, and advise senior management on staff attraction and retention <br><br>strategies. <br><br>employment conditions; and and related legislation. <br><br>• Conduct remuneration benchmarking, and advise on strategies and practices for allowances and <br><br>equity across jurisdictions. <br><br>• Manage or advise senior management on all employment relations matters, managing grievance <br><br>and misconduct claims in accordance with policy, including end to end investigations, and <br><br>liaise with representative bodies as required. <br><br>• Manage the administration of any workers’ compensation claims and return to work coordination <br><br>for any staff returning after extended leave. <br><br>• Develop and maintain employment-related policies and procedures, and ensure their consistent <br><br>implementation across the organisation, in coordination with the National Operations <br><br>Coordinators. <br><br>• Assist senior management to ensure the organisation complies with its obligations under work <br><br>health & safety legislation, in coordination with the National Operations Coordinators. <br><br>• Support recruitment as required in conjunction with the National Operations Coordinators. <br><br>Administration <br><br>• Ensure all employment-related documentation is compliant and fit for purpose. <br><br>• Undertake administrative tasks relating to the role and / or the team. <br><br>• Prepare reports and undertake any other tasks as required. <br><br>General <br><br>All staff have a responsibility to: <br><br>• develop and maintain a good knowledge of the role and policies. <br><br>• attend, and contribute actively and constructively at staff meetings. <br><br>• maintain appropriate records, assist with office administration, such as files, computer and <br><br>precedent systems. <br><br>• seek opportunities for personal and professional development, particularly related to the team <br><br>and position’s specific areas of responsibility. <br><br>• respond to requests by clients and fellow staff in a knowledgeable, professional, constructive <br><br>and respectful manner. <br><br>• provide accurate and timely data and information for reporting, fundraising and <br><br>communications purposes.<br><br><br><br>Qualifications<br><br>Prior experience in a People & Culture role a plus;<br><br>A minimum of 2+ years of HR experience in the above areas;<br><br>Thorough underdstanding of HR policies and procedures, and knowledge regulations relating around HR practices;<br><br>A degree or relevant qualification in HR;<br><br><br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26130559<br><br><strong>Job Category</strong> Procurement, Purchasing, and Quality Assurance<br><br><strong>Location</strong> Al Pasha Coast, Sharm El Sheikh, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, store, ship, and deliver incoming and outgoing department packages and mail. Secure the receiving room and its contents, ensuring safekeeping of packages. Follow all national, state, and local hazardous material shipping guidelines and regulations. Ship all out-going mail and packages. Verify quantity and condition of packages upon receipt prior to delivery to guest. Communicate with guest regarding received packages. Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages. Communicate with proper management regarding any loss or damage with packages.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128328<br><br><strong>Job Category</strong> Procurement, Purchasing, and Quality Assurance<br><br><strong>Location</strong> Al Pasha Coast, Sharm El Sheikh, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education<strong>: </strong>High school diploma or G.E.D. equivalent.<br><br>Related Work Experience<strong>: </strong>At least 1 year of related work experience.<br><br>Supervisory Experience<strong>:</strong> No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

Implementing quality and food safety standard in depots  Audit on storage practices and personnel hygiene in depots good warehosue practices (GWP) Audit on sales trucks for ambient and twice / week for cold trucks  Weekly trade audit on markets  Implementing training plan for logistic and sales team  Follow up and verifying closing nonconformities which are resulting from regular audits and daily operation Daily check on receiving shipments from plant  Daily check and follow up pest control system  Daily control and monitoring returns and its classification  Daily inspection from receiving lots physical and release status of products  Daily follow up prepairing orders , loading and shipping shipments  Follow up the orders for permuim customers based on special customer requirements  follow up customer complaint closure on time and customer visits  Follow up implementing cleaning and sanitation program in depot and personnel hygeine  Record all required data of daily operation process according to ISO 9001/2015 documentations  Daily follow up for the cold stores and daily register data logger records  Take an immediate correction and corrective action in case of cold store temp violation  Raising regular reports to the direct manager on regular basis according to procedure  Implementing aan efficeint traceability system<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات، سكن، ساعات إضافية</li></ul>

Implementing quality and food safety standard in depots  Audit on storage practices and personnel hygiene in depots good warehosue practices (GWP) Audit on sales trucks for ambient and twice / week for cold trucks  Weekly trade audit on markets  Implementing training plan for logistic and sales team  Follow up and verifying closing nonconformities which are resulting from regular audits and daily operation Daily check on receiving shipments from plant  Daily check and follow up pest control system  Daily control and monitoring returns and its classification  Daily inspection from receiving lots physical and release status of products  Daily follow up prepairing orders , loading and shipping shipments  Follow up the orders for permuim customers based on special customer requirements  follow up customer complaint closure on time and customer visits  Follow up implementing cleaning and sanitation program in depot and personnel hygeine  Record all required data of daily operation process according to ISO 9001/2015 documentations  Daily follow up for the cold stores and daily register data logger records  Take an immediate correction and corrective action in case of cold store temp violation  Raising regular reports to the direct manager on regular basis according to procedure  Implementing aan efficeint traceability system<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات، سكن، ساعات إضافية</li></ul>

<strong>Company Description</strong> Coral Sea Hotels &amp; Resorts embodies the essence of Egyptian hospitality, combining genuine warmth with high service standards. With five distinctive hotels and resorts, the group offers guests memorable stays in some of Egypt’s most picturesque travel destinations. Team members are encouraged to deliver personalized, thoughtful service that reflects the brand’s commitment to excellence. Coral Sea provides a dynamic environment for hospitality professionals who want to grow their careers within a reputable, guest-focused organization.<br><strong>Role Description</strong> The Assistant Manager Training role is a full-time, on-site position based in Sharm El Sheikh. This role is responsible for supporting the design, delivery, and evaluation of training programs for hotel and resort staff, ensuring consistent service quality and adherence to brand standards. Day-to-day tasks include coordinating training schedules, conducting classroom and on-the-job training sessions, updating training materials, and tracking participation and performance. The Assistant Manager Training collaborates with department heads to identify skill gaps, provides coaching and feedback to team members, and supports onboarding programs for new hires. The role also assists in maintaining training records, monitoring the effectiveness of training initiatives, and contributing to a culture of continuous learning and professional development.<br><strong>Qualifications<br></strong> <ul><li>Strong Training &amp; Development and Training skills, including designing, facilitating, and evaluating training programs.</li><li>Proven Supervisory Skills with the ability to guide, support, and motivate team members during learning activities.</li><li>Excellent Communication and Customer Service skills to interact effectively with staff and uphold guest satisfaction standards.</li><li>Experience in hospitality or resort operations, preferably in a training or HR-related role.</li><li>Ability to work on-site in Sharm El Sheikh, manage multiple training initiatives, and adapt to a fast-paced environment.</li><li>Good command of English; additional language skills are an advantage.</li><li>Proficiency in basic office software and comfort with using digital tools for training delivery and record keeping.</li><li>Relevant diploma or degree in Hospitality Management, Human Resources, Education, or a related field is preferred.</li></ul>

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Summary<br><br>Reporting to the People Development Manager, the Assistant Manager, People Development will assist the PD Manager to oversee the PD opportunities across the hotel, driving a learning & talent development culture and ensuring the delivery of operational performance through an integrated and innovative strategy.<br><br>Responsibilities<br><br>Key Responsibilities:<br><br>The Assistant Manager, People Development is responsible for driving a continuous learning culture, ensuring that learning is available, supported, prioritized, and executed, and enabling organizational learning to be achieved through robust processes for identifying, sharing, and embedding knowledge.<br><br>Collaborates with hotel leaders (Department Heads, People & Culture Team) to identify and understand learning needs, creating a best-in-class learning approach that balances hotel needs. Assists with the development and implementation of training strategies, ensuring the company culture is provided with a high level of learning support. Ensure that global brand and culture initiatives are embedded within the hotel. Deliver a high-quality learning solution to business units across the hotel. Support the hotel with integrating and administering INES (People Hub) as a core learning resource. Act as an adviser to effectively leverage resources and provide guidance to the business on the usage of emerging technologies, thought leadership, practices, and trends. Certifies hotel trainers & facilitators and PD teams to deliver various programs. Assisting the PD Manager to manage the programs with agreed budget, select and manage an external consultant, or manage the deployment of an internal consultant. Coach and develop the capability within the hotel team; provide direction and inspiration for high standards of excellence. Ensure alignment with the global learning and development ethos around co-design of new programs and enhancement of existing programs. Tailor the learning content of global programs to suit the needs of the hotel (including language translations). Conduct on-the-job training and task breakdown training.<br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s service culture to be responsive, respectful, and deliver a great experience.<br><br>Leading Myself<br><br>Positive Orientation. Operational Decision Making. Self-Development & Management. Leading Others<br><br>Developing an Empowered Team. Leading an Engaged and Diverse Team. Communication. Leading the Business<br><br>Advocating Guest Passion. Business Planning and Analysis. Business Improvement and Change. Experience/Qualifications/Certificates/Education<br><br>Bachelor degree in a relevant field of work, or an equivalent combination of education and work-related experience. Proven experience in PD roles within the hospitality industry. Proven progressive work-related experience in managing and directing the development and delivery of learning or organization development programs in a multi-unit organization. Highly developed oral and written communication skills. Demonstrated proficiency in designing and delivering effective learning programs to multicultural, multi-level audiences. Broad understanding of people strategy, including the drivers of organization effectiveness. Strong organizational skills; ability to project manage and execute. Ability to develop and design new and unique content. Multicultural awareness and ability to work with people from diverse cultures. Demonstrated teamwork communication, including the ability to coach and deliver feedback in a constructive manner. Excellent communication, interpersonal, and team leadership skills. Strong management skills with the ability to prioritize and manage multiple tasks simultaneously. Flexibility to adapt to a dynamic and fast-paced environment. Must be a highly capable user of Microsoft Office programs, including Excel, Word, Power Point, and Outlook. Native Arabic speaker and fluency in verbal and written English is essential. Prior experience in pre-opening is a plus.

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Provide safe, timely, and professional transportation for team members as per operational requirements. Support the People & Culture department in all employee-related transportation (e.g., recruitment, medical visits, government procedures, accommodation movement). Ensure punctual pick-up and drop-off in alignment with schedules and business needs. Maintain the vehicle in a clean, safe, and roadworthy condition at all times. Conduct daily vehicle checks and report any maintenance or safety issues immediately. Comply with all traffic laws, hotel policies, and safety standards. Maintain accurate records of trips, mileage, and fuel usage. Assist with document delivery and other administrative or operational tasks when required. Immediately report any accidents, incidents, or violations to the People & Culture Manager. Demonstrate professionalism, confidentiality, and respect when interacting with team members. <br><br>Qualifications<br><br>Valid driving license. Previous experience as a driver, preferably within a hotel or service-oriented environment. Good knowledge of local roads, routes, and traffic regulations. Basic communication skills (Arabic required; basic English is an advantage). Physically fit and able to work flexible hours. High level of responsibility, reliability, and professional conduct. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<ul><li><p>Conduct all transactions with customers pleasantly and courteously with an emphasis on customer service.</p></li><li><p>Follow-up on back-orders and provides customers with timely information on the status of back-ordered parts and ensures order delivery to the customer on the promised date.</p></li><li><p>Achieve and maintain high CSI rating.</p></li><li><p>Achieve monthly and annual sales and profit target.</p></li><li><p>Attend cash customers to fulfill their requirements by supplying correct spare parts.</p></li><li><p>Follow up the WIP report status to ensure that no vehicles are waiting for parts.</p></li><li><p>Receive customer enquiries and identify the correct part numbers using the parts catalogues.</p></li><li><p>Ensure stock accuracy of parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse and other branches.</p></li><li><p>Ensure stock accuracy of fast move parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Position Title:</strong> &nbsp;PC Service Spare Parts Operation Specialist</p></li></ul><ul><li><p><strong>Educational Requirements:</strong> &nbsp;&nbsp;Bachelor’s Degree</p></li></ul><ul><li><p><strong>Special Certification or Training Required:</strong> &nbsp;N/A</p></li><li><p><strong>Required Industry Experience:</strong>&nbsp; 0 to 2 years of experience</p></li><li><p><strong>Technological Requirements:</strong> &nbsp;Microsoft office suite</p></li></ul><ul><li><p><strong>Language Requirements:</strong> Very good command of English</p></li></ul><p></p>

Company Description Vanta Media is a creative media company focused on producing engaging visual content for digital platforms and social media audiences. The team combines storytelling, design, and technology to help brands and businesses communicate their messages in impactful ways. Vanta Media values originality, collaboration, and high production standards, offering a dynamic environment for content creators to grow their skills. Team members are encouraged to experiment with new formats, trends, and tools to keep content fresh and relevant. The company supports a professional yet flexible culture that prioritizes learning, creativity, and measurable results. Role Description The Reel Content Creator is a full-time, on-site role based in Sharm El Sheikh. In this role, the creator will plan, script, shoot, and edit short-form video content (reels) for social media platforms, aligning with brand guidelines and campaign goals. Day-to-day tasks include brainstorming concepts, capturing video footage, selecting music and sound effects, editing clips, and optimizing content for various platforms such as Instagram, Tik Tok, and Facebook. The role involves closely collaborating with marketing and design teams, tracking performance metrics, and iterating on content based on audience engagement. The Reel Content Creator is expected to stay up to date with social media trends, experiment with new formats and features, and maintain an organized workflow for content planning and delivery. Qualifications Strong skills in video shooting and editing, including proficiency with editing software (e.g., Adobe Premiere Pro, Final Cut Pro, Cap Cut, or similar tools). Demonstrated ability to create engaging short-form content for platforms like Instagram Reels, Tik Tok, and Facebook, with an understanding of platform-specific best practices. Experience in visual storytelling, including framing, pacing, transitions, and sound selection to enhance viewer engagement. Basic knowledge of social media marketing principles, including audience targeting, content scheduling, and performance measurement. Ability to generate creative concepts, adapt to trends quickly, and work within brand guidelines and campaign objectives. Strong organizational and time management skills, with the ability to handle multiple projects and meet deadlines in a fast-paced environment. Effective communication and collaboration skills, with experience working in cross-functional teams or production environments. Previous experience in content creation, media production, or a related field; a portfolio or showreel demonstrating relevant work is highly beneficial. Comfort working on-site in Sharm El Sheikh and participating in location-based shoots as needed. A relevant educational background in media, filmmaking, communications, or a related discipline is a plus but not required if experience is demonstrated.

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Assist the Recreation Manager in overseeing daily operations of all recreational facilities, including swimming pools, beaches, and sea activities. Supervise and support lifeguards, beach boys, and recreation staff to ensure smooth and safe operations. Coordinate and implement recreational activities and events to enhance guest experiences. Ensure compliance with safety regulations and Swissôtel’s standards at all recreational areas. Monitor the condition of recreational equipment and facilities, reporting maintenance needs promptly. Provide training and mentorship to recreation staff, ensuring exceptional guest service delivery. Assist in scheduling and managing lifeguard shifts to ensure proper coverage of swimming areas. Address guest inquiries, concerns, and complaints regarding recreational activities and services professionally. Support the organization of sea and pool activities, ensuring safety and equipment availability. Conduct regular inspections of recreational facilities to maintain cleanliness and operational standards. Assist in developing and promoting special programs and events for guests of all ages. Maintain accurate records of guest participation in activities and prepare reports for management. Ensure that all recreational staff are properly certified and trained in safety protocols. Collaborate with other departments to coordinate services and provide a seamless guest experience. Assist in managing the department’s budget, ensuring cost-effective use of resources. Promote sustainable practices within recreational activities, such as eco-friendly water sports. Step in to oversee the recreation department in the absence of the Recreation Manager. Monitor and respond to weather and environmental conditions to ensure guest safety during outdoor activities. Uphold Swissôtel’s luxury service standards in all recreational operations and activities <br><br><br><br>Qualifications<br><br>Bachelor's degree in recreation management, parks and recreation, or related field. Minimum of 2 years of experience in recreation management or a related field. Strong leadership and supervisory skills. Excellent organizational and time management skills. Proficiency in computer software, including Microsoft Office Suite. CPR and First Aid certification. Certifications in specific areas of recreation, such as aquatics or fitness.<br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus

<strong>Company Description</strong> Pickalbatros Hotels &amp; Resorts is a long-established hospitality group specializing in the development and management of diverse hotel properties and tourist attractions. With more than 30 years of sustained growth, the group focuses on carefully selected locations that provide memorable experiences for guests. Its resorts are situated in world-famous destinations, including Hurghada and Sharm El Sheikh in Egypt. Pickalbatros is known for delivering high-quality service, vibrant resort environments, and a guest-centric approach. Team members join a dynamic organization that values professionalism, innovation, and continuous improvement in hospitality.<br><strong>Role Description</strong> The Event Manager is responsible for planning, organizing, and executing a wide range of events at Pickalbatros Hotels &amp; Resorts in Sharm El Sheikh. This full-time, on-site role involves coordinating with clients and internal departments to define event objectives, timelines, and budgets, ensuring all details are aligned with brand standards and guest expectations. The Event Manager oversees venue setup, logistics, supplier and vendor management, and on-the-day operations, addressing any issues promptly to maintain smooth event delivery. The role includes preparing event proposals, contracts, and post-event reports, while tracking performance and guest feedback for continuous improvement. The Event Manager also collaborates closely with sales, marketing, and F&amp;B teams to drive event revenue and support overall resort goals.<br><strong>Qualifications<br></strong> <ul><li>Experience in event planning and management, including coordination of corporate, social, and resort-based events.</li><li>Strong organizational and time-management skills, with the ability to handle multiple events and deadlines.</li><li>Effective communication and interpersonal skills for working with clients, vendors, and internal teams.</li><li>Problem-solving abilities and attention to detail to ensure high-quality event execution.</li><li>Knowledge of budgeting, contracting, and basic project management principles.</li><li>Familiarity with hospitality operations and customer service standards; prior hotel or resort experience is an advantage.</li><li>Proficiency in office software and event management tools; ability to prepare clear reports and documentation.</li><li>Bachelor’s degree in Hospitality Management, Business, Event Management, or a related field, or equivalent practical experience.</li><li>Fluency in English; knowledge of additional languages, especially Arabic, is beneficial.</li><li>Availability to work flexible hours, including evenings, weekends, and holidays based on event schedules.</li></ul>

<p><strong>Position Overview:</strong></p><p>The Director of Sales is responsible for leading the commercial strategy, driving revenue<br>growth, managing key accounts, and ensuring strong market positioning for the company.<br>This role requires a highly motivated leader with strong analytical skills, deep market<br>understanding, and the ability to build and lead a high-performing sales team.<br><strong>Key Responsibilities:</strong><br><strong>1. Sales Strategy &amp; Revenue Growth</strong></p><ul><li><p>&nbsp;Develop and execute the annual sales strategy aligned with business goals.</p></li><li><p>&nbsp;Drive revenue growth across all segments (Corporate, Leisure, MICE, Online, and<br>Government).</p></li><li><p>&nbsp;Monitor market trends, competitor activities, and pricing strategies.</p></li><li><p>&nbsp;Lead the forecasting process and ensure accurate monthly revenue projections.</p></li></ul><p><strong>2. Business Development</strong></p><ul><li><p>&nbsp;Identify and secure new business opportunities across local and international markets.</p></li><li><p>&nbsp;Expand the account portfolio and activate new revenue-generating relationships.</p></li><li><p>&nbsp;Strengthen partnerships with travel agents, corporate clients, event planners, and key<br>decision-makers.<br><strong>3. Team Leadership &amp; Management</strong></p></li><li><p>Lead, coach, and mentor the sales team to achieve optimal performance.</p></li><li><p>&nbsp;Set monthly and quarterly targets for the team.</p></li><li><p>&nbsp;Conduct performance reviews, provide feedback, and support career development.</p></li></ul><p><strong>4. Client Relationship Management</strong></p><ul><li><p>&nbsp;Maintain and grow relationships with key accounts.</p></li><li><p>&nbsp;Conduct regular client visits, sales calls, and account reviews.</p></li><li><p>&nbsp;Ensure the highest level of client satisfaction and service delivery.<br><strong>5. Sales Operations &amp; Reporting</strong></p></li><li><p>Oversee daily sales operations and ensure CRM accuracy.</p></li><li><p>&nbsp;Deliver weekly, monthly, and quarterly sales reports.</p></li><li><p>&nbsp;Ensure timely submission of sales plans, action plans, and pacing reports.\</p></li><li><p>&nbsp;Work closely with Revenue Management and Marketing to optimize performance.<br><strong>6. Events &amp; Promotions</strong></p></li><li><p>&nbsp;Participate in trade shows, exhibitions, and networking events.</p></li><li><p>&nbsp;Identify promotional opportunities and support marketing campaigns.\</p></li><li><p>&nbsp;Represent the company professionally in all business functions.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;Bachelor’s degree in Business, Marketing, Hospitality, or related field.\</p></li><li><p>&nbsp;7–12 years of relevant sales experience, with at least 3–5 years in a leadership role.</p></li><li><p>&nbsp;Strong knowledge of the Egyptian red sea market and commercial landscape.</p></li><li><p>&nbsp;Proven track record of achieving revenue targets.\</p></li><li><p>&nbsp;Excellent communication, negotiation, and presentation skills.</p></li><li><p>&nbsp;Strong leadership and team management abilities.</p></li><li><p>&nbsp;Proficiency in CRM systems and MS Office.</p></li><li><p>&nbsp;Fluent in English; additional languages are a plus.</p></li></ul><p></p>

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>2.1 Protect and ensure proper use of supplies in the housing area under his/her responsibility.<br><br>2.2 Provide accommodation for employees entitled to housing and ensure that no other person except for those granted such entitlement stay in the housing.<br><br>2.3 Provide supplies to employees entitled to housing and charge responsibility of these supplies.<br><br>2.4 Ensure the cleaning of the housing.<br><br>2.5 Protect the housing against fires and ensure full safety.<br><br>2.6 Prevent individuals staying at the housing from harming the environment and causing any inconvenience.<br><br>2.7 Immediately identify any needs and breakdowns in the housing and report them to his/her manager.<br><br>2.8 Keep lists of persons staying at the housing, plan their accommodation and ensure that the housing is used in the most efficient manner possible.<br><br>2.9 Report any personnel that violate the housing rules to his/her manager.<br><br>2.10 Report daily to his/her manager.<br><br>2.11 Take delivery of supplies handed over to employees that are leaving and ensure that they sign the exit document.<br><br>2.12 As an employee, set an example to other employees with his/her behaviour, conduct and appearance.<br><br>2.13 Prepare the rooms in the housing area beforehand.<br><br>2.14 Change the dirty pillow covers and bed sheets of employees on the days determined by the hotel management.<br><br>2.15 Ensure that foreign persons and relatives of employees are not allowed to stay in the housing without the management’s approval.<br><br>2.16 Ensure security and peace in the housing.<br><br>2.17 Carry the full set of spare keys for the rooms.<br><br>2.18 Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br>Qualifications<br><br>¨ Education: At least a primary school diploma.<br><br>¨ Experience: At least 2 years of experience in the related field.<br><br>¨ Foreign Language: Knowledge of Turkish and Arabic to communicate effectively with employees.<br><br>¨ Courses and Training: Sufficient theoretical and practical background. Prior attendance in courses and seminars in the field.<br><br>¨ Computer Literacy: Not required.<br><br>¨ Skills: Expected to possess detailed and comprehensive knowledge of systems/legislation in the related field and offer consulting to other employees when needed.<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Learning & Facilitation<br><br>Review the Learning needs analysis for the hotel(s) prior to the budget Review with the hotel(s) the implementation and facilitation of a hotel(s) Training Plan and budget that is aligned with the hotel’s goals and strategic plan Follow-up on all training activities within the hotel(s) Ensure the hotel(s) are 100% compliant with all Ennismore Compliance Training Ensure coordination and delivery of training programs of all internal providers Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked Assist their hotel(s) in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders Support the Quality and Learning Manager in the development of Departmental Trainers as required See where synergies can be made with regards to training programmes Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel(s) Manage the Connect portal, Ennismore Learning (LMS) and Ennismore Lobby & ensure colleague completion of all required training Supervise the completion of compliance training i.e., Ennismore Way, Anti-Bribery, Antitrust, GDPR, Fire Safety, School of Change, Sustainability, First Aid…Review how cross training is used in the hotel(s) and see if there can be a way to do multi-property training Able to facilitate training to all levels in the hotel(s) Act as a champion of the creation of a learning culture Demonstrate proactivity in measuring both feedback about the learning experience as well as sustainable behavioural change. Is confident using Connect, Ennismore Learning & Ennismore Lobby to create reports, can analyse and interpret this data to share with key stakeholders. Uses data for decision-making. <br><br>Talent Development & Performance Management<br><br>Assists with the bi-annual Talent Review process in conjunction with the Department Heads are conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans and goal setting as well as on the job training for Department Heads and in turn their teams Ensure Departments have adequate Departmental Trainers, and these are well utilised For all supervisory & managerial positions have a transparent development programme in place in conjunction with the People & Culture leader. Development of indirect reports to give them ongoing feedback and development. <br><br>People & Culture<br><br>Employee Engagement and Communications<br><br>Strive to increase employee’s engagement by promoting a positive work environment where each team member is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each team member understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (Culture Amp) and People & Culture Audit. Ensure the Employee Engagement Survey Champions for the hotel/departmental action plans in order to increase employees engagement and improve Engagement scores year on year. Represent the organization as an exemplary ambassador the Ennismore Culture. <br><br>Finance<br><br>Plan the activities and understands how the contribution of the role will impact the performance of the hotel(s). Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Always exercise sound judgment and integrity to ensure confidentiality of protected information. <br><br>Qualifications<br><br>Bachelor’s Degree/Master’s Degree from a reputable hospitality/business school preferred in Hospitality or Business Administration, Psychology, Education, Human Resources Management (or equivalent) Minimum 7 years of total experience ideally with strong operations background At least 4 years of experience in in a leadership role High degree of professionalism with strong understanding of hotel operations and business acumen Excellent reading, writing and oral proficiency in English language Strong working knowledge of digital tools Strong leadership, interpersonal and training skills Excellent communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A motivator & self-starter Well-presented and professionally always groomed<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Develops a training strategy for the hotel. Plan orientation trainings and deliver these training according to the plans. Supervises the development of the Annual Training Plan. Conducts follow-up studies of all completed training to evaluate and measure results. Modifies programs as needed. Develops effective training materials utilizing a variety of media. Develops trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities. Displays leadership in guest hospitality and creates positive atmosphere for guest relations. Observes service behaviours of associates and provides feedback to individuals and/or managers. Monitors enrolment and attendance at training. Reviews comment cards and guest satisfaction results to identify areas of improvement. Measures transfer of learning from training courses to the operation. Develops and monitors spending against the departmental budget. Exemplifies the desired Rixos culture. Identifies performance gaps and work with managers to develop and implement appropriate training to improve performance. Evaluates the trainer’s performance and effectiveness of training programs and provide recommendations for improvement. Research new technologies and methodologies in workplace learning and presenting this research Stays up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses. Helps line managers and trainers solve specific training problems, either on a one-to-one basis or in groups. Manages the delivery of training and development programs. Conducts appraisals for the talent development team. Ensures statutory training requirements are met. Prepares development plan for subordinates. Designs, develops, and produces Managerial training materials and hand-outs. Observes employees’ performance improvement. Be present during operation to make sure that the quality of service provided is in parallel with the hotel service standards. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: Bachelor Degree in related field Experience: At least 3 years of experience at the managerial level Foreign Language: Outstanding level of English Courses and Training: Prior attendance in courses and seminars in the field. Computer Literacy: Excellent computer skills Special Qualifications: Leader, adaptable, works under pressure, proactive, results driven, thoroughness, time management, communication proficient, analytical skills. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Guest Experience Leadership: Oversee all aspects of guest relations to ensure exceptional guest experiences that align with Ennismore’s immersive and lifestyle-focused vision within the Altra All-Inclusive resort category. Personalized Service: Develop and implement strategies to provide personalized services to guests, enhancing satisfaction and loyalty in the all-inclusive environment. Team Management: Lead, train, and mentor the guest relations team, fostering a culture of excellence and adherence to Swissôtel’s luxury standards. Guest Feedback Management: Monitor and analyze guest feedback from various channels, implementing improvements to address concerns and enhance overall guest satisfaction. VIP Services: Coordinate special services for VIPs and high-profile guests, ensuring their needs are anticipated and met with the highest level of professionalism. Complaint Resolution: Handle guest complaints and issues promptly and effectively, ensuring satisfactory resolutions while maintaining the resort’s reputation. Cross-Department Collaboration: Work closely with other departments—such as Front Office, Housekeeping, Recreation, and Food & Beverage—to ensure seamless guest experiences throughout their stay. Brand Alignment: Incorporate Ennismore’s lifestyle and immersive brand elements into guest relations practices, enhancing the uniqueness of the Altra All-Inclusive collection. Cultural and Lifestyle Integration: Promote activities and experiences that reflect local culture and the resort’s lifestyle positioning, enriching the guest experience. Event Coordination: Assist in planning and executing guest events and activities that align with the resort’s immersive and iconic identity. Guest Information Management: Maintain accurate guest profiles and preferences to personalize services and anticipate needs during current and future stays. Training and Development: Collaborate with the Learning & Development team to provide training for guest relations staff on service excellence and brand standards. Quality Assurance: Conduct regular audits of guest interactions and services to ensure compliance with Swissôtel’s luxury standards and identify areas for improvement. Sustainability Initiatives: Promote and integrate sustainable practices in guest relations activities, aligning with Ennismore’s commitment to eco-conscious hospitality. Crisis Management: Participate in developing and implementing emergency response plans, ensuring guest safety and effective communication during crises. Technology Utilization: Leverage guest service technologies and platforms to enhance communication, personalization, and efficiency in service delivery. Market Trends Awareness: Stay updated on industry trends in guest services and hospitality to continuously enhance the guest relations function. Reporting: Prepare and present reports on guest satisfaction metrics, feedback trends, and guest relations initiatives to senior management. Brand Ambassador: Act as an ambassador for Swissôtel and Ennismore, embodying the brand values in all guest interactions and promoting the resort’s unique offerings. Continuous Improvement: Identify opportunities to elevate the guest experience and implement innovative solutions in line with the resort’s luxury and lifestyle positioning.<br><br>Qualifications<br><br>Proven experience in guest services or hospitality industry, preferably in a supervisory role Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations Excellent customer service skills with a focus on guest satisfaction Demonstrated leadership abilities and experience in training and developing team members Strong problem-solving skills and ability to handle guest complaints effectively Proficiency in hotel management software and reservation systems Excellent communication and interpersonal skills Ability to multitask and work efficiently in a fast-paced environment Detail-oriented with strong organizational skills Sales-oriented mindset with the ability to upsell hotel services Flexibility to work varying shifts, including weekends and holidays Knowledge of health and safety regulations in the hospitality industry Familiarity with the local area and attractions in Coimbatore is a plus