Jobs in Tourism Sector in Egypt
6877 Jobs Found
<h2 class="h5">Job description</h2>
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About the job Maintenance Supervisor
<strong>Job Title: Maintenance Supervisor</strong>
<p><strong>Location:</strong> Cairo, Egypt<br><strong>Industry:</strong> Food & Beverage / Restaurant Chain</p><br>
<strong>Job Summary</strong>
<p>We are seeking a proactive and experienced <strong>Maintenance Supervisor</strong> to oversee the maintenance operations across multiple restaurant locations. The ideal candidate will be responsible for ensuring the smooth operation of all equipment, facilities, and utilities while minimizing downtime and maintaining high safety and operational standards.</p><br>
<strong>Key Responsibilities</strong>
<ul><li>Supervise and coordinate daily maintenance activities across restaurant branches and facilities.</li><li>Ensure all kitchen equipment, HVAC systems, refrigeration units, electrical systems, plumbing, and general facilities are functioning efficiently.</li><li>Develop and implement preventive maintenance schedules to reduce equipment breakdowns and operational disruptions.</li><li>Conduct regular inspections of facilities and equipment to identify maintenance needs and safety risks.</li><li>Manage maintenance technicians and external contractors, ensuring quality and timely completion of work.</li><li>Monitor maintenance costs and support budget planning and cost-control initiatives.</li><li>Respond promptly to emergency maintenance issues and coordinate corrective actions.</li><li>Maintain accurate maintenance records, work orders, and equipment service histories.</li><li>Ensure compliance with health, safety, environmental, and food safety regulations.</li><li>Coordinate with Operations and Branch Managers to schedule maintenance activities with minimal impact on business operations.</li><li>Support new branch openings, renovations, and facility improvement projects.</li></ul>
<strong>Qualifications & Requirements</strong>
<ul><li>Bachelor's degree or technical diploma in Mechanical Engineering, Electrical Engineering, Maintenance Engineering, or a related field.</li><li>3–5+ years of maintenance experience within the Food & Beverage, Hospitality, Restaurant, or Retail sectors.</li><li>Previous experience supervising maintenance teams is required.</li><li>Strong knowledge of:<ul><li>HVAC systems</li><li>Refrigeration and cold storage equipment</li><li>Commercial kitchen equipment</li><li>Electrical and plumbing systems</li><li>Preventive and corrective maintenance practices</li></ul></li><li>Excellent troubleshooting and problem-solving skills.</li><li>Ability to manage multiple locations and prioritize tasks effectively.</li><li>Good communication and leadership skills.</li><li>Proficiency in Microsoft Office and maintenance management systems is preferred.</li></ul>
<strong>Key Competencies</strong><ul><li>Leadership & Team Management</li><li>Preventive Maintenance Planning</li><li>Technical Troubleshooting</li><li>Vendor & Contractor Management</li><li>Cost Control & Budget Management</li><li>Health & Safety Compliance</li><li>Time Management</li><li>Attention to Detail</li></ul><br><strong>Preferred Industry Experience</strong>
<p>Restaurant Chains, Quick Service Restaurants (QSR), Cafés, Hospitality, Food Production, or Multi-Branch Retail Operations.</p><br>
<br>
<br> </div>
About the role<br>HAAM is a hospitality management company operating two distinct lifestyle accommodation brands: NōMA Stays (premium, design-led) and Beit. We have invested in defining the identity and standards of both brands — what we need now is someone to bring them to life consistently, every day, across every guest touchpoint and every channel. This is a hands-on, broad role for someone who is equal parts brand custodian, content driver, relationship-builder, and experience-obsessed operator. You will own how both brands look, feel, and show up in the market — and you will build the partnerships and guest experiences that turn first-time guests into repeat ones and advocates. You will not be inventing the brands from scratch; you will be protecting, activating, and growing identities we have already shaped. Over time, for the right person, this role grows into a senior position with a team beneath it.<br>What you’ll own<br>Brand & Creative– Act as guardian of both brand identities — ensuring every asset, post, property detail, and communication is true to the NōMA and Beit manuals and standards.– Maintain and evolve brand guidelines as the brands grow, in coordination with the founders.– Brief and quality-control all creative output (photography, video, copy, collateral) so it meets the bar we have set. Digital, Content & Agency Management– Manage the relationship with our external social media agency — set direction, review output, hold them to standards, and report on performance.– Build and maintain a content calendar across channels; ensure we always have a strong, fresh content pipeline.– Coordinate property photoshoots and content capture.– Own our presence across social and digital, and our brand voice within it.– Over time, the right candidate may bring some of this in-house and build a team. Partnerships & Business Development– Build and manage a pipeline of partnerships that drive bookings: travel agencies, corporate clients, and other demand channels — running alongside our OTA channels.– Develop collaborations with complementary partners: restaurants, caterers, furniture and amenity suppliers, and lifestyle brands.– Structure and negotiate partnership terms in coordination with the CEO and founders.– Nurture long-term relationships — this is about building trust and a network, with bookings and value following. Guest Experience– Own the guest experience standard across both brands — the signature gestures and moments that make a NōMA or Beit stay distinctive.– Monitor and respond to guest reviews and feedback across all platforms; turn insights into improvements.– Design and run guest initiatives: giveaways, loyalty touches, and surprise-and-delight moments.– Work closely with property teams to ensure standards are upheld on the ground. Events– Plan and execute guest-facing events at our properties (launches, seasonal activations, signature experiences).– Organize external and partner-facing events to showcase the brands to corporate clients and travel partners.<br>What we’re looking for<br>– 4–7 years in marketing, brand, partnerships, or a blend — ideally with exposure to more than one of these areas.– Genuine creative sensibility and an eye for design, detail, and aesthetics; able to tell when something is on-brand and when it isn’t.– A relationship-builder who is comfortable initiating conversations, pitching, and managing partners and agencies.– Strong content instincts and fluency with social and digital platforms.– Organized and self-driven — able to run multiple workstreams without a team behind them, for now.– Fluent in English (written and spoken); strong Arabic.– Hospitality, travel, F&B, or lifestyle/retail brand experience is a strong plus — but we are open to a sharp candidate from any background who clearly gets the world we operate in.<br>What success looks like in the first 6–12 months<br>– Both brands show up consistently and beautifully across every channel, with the agency relationship running smoothly under your direction.– A live, growing content pipeline — we are never scrambling for content.– A real partnership pipeline established, with the first travel-agency, corporate, and supplier collaborations signed.– A defined guest-experience playbook in place, with reviews actively managed and measurable improvement in guest sentiment.– At least one signature guest event or activation delivered per property.<br>HAAM Management · NōMA Stays & Beit
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures compliance with all housekeeping policies, standards and procedures.<br>• Understands the importance of department’s operation on the overall property financial goals and educates staff on details as appropriate.<br>• Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to ensure understanding.<br>• Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.<br>• Schedule employees to business demands and for tracks employee time and attendance.<br>• Ensures employees understand expectations and parameters.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Ensures employee recognition is taking place on all shifts.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Review employee satsifaction results.<br>• Participates in interviewing and hiring of team members with the appropriate skills.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>We are seeking a skilled and detail-oriented <strong>Butcher Sous Chef</strong> with experience in <strong>Turkish cuisine</strong> to join our culinary team. The successful candidate will be responsible for preparing, portioning, and maintaining the highest quality standards for all meat products while supporting the kitchen in the preparation of authentic Turkish dishes. This role requires expertise in meat fabrication, food safety, and traditional Turkish cooking techniques.</p><br><p>Key Responsibilities</p><br><ul><li>Receive, inspect, and store meat deliveries according to food safety standards.</li><li>Cut, trim, debone, portion, and prepare beef, lamb, chicken, and other meats for Turkish menu items.</li><li>Prepare meats for kebabs, döner, köfte, şiş, and other traditional Turkish specialties.</li><li>Marinate and season meats according to established recipes and quality standards.</li><li>Assist the Head Chef and Sous Chef in daily kitchen operations and production planning.</li><li>Ensure proper labeling, rotation (FIFO), and storage of all meat products.</li><li>Monitor inventory levels and report purchasing requirements.</li><li>Maintain cleanliness and sanitation of the butcher section, equipment, and workstations.</li><li>Minimize waste through efficient portion control and proper utilization of meat cuts.</li><li>Follow HACCP, food safety, hygiene, and occupational health and safety regulations.</li><li>Train and assist junior kitchen staff in proper butchery techniques and food handling procedures.</li><li>Support banquet, catering, and à la carte operations as required.</li></ul><br>Qualifications<br><br><ul><li>Expertise in lamb and beef preparation for Turkish cuisine.</li><li>Knowledge of authentic Turkish spices, marinades, and grilling methods.</li><li>Ability to maintain consistent product quality and presentation.</li><li>Experience in inventory management and cost control.</li><li>Flexibility to work evenings, weekends, and public holidays.</li><li>Proven experience as a Butcher, Butcher Chef, or Sous Chef in a Turkish or Middle Eastern restaurant or hotel.</li><li>Strong knowledge of meat cuts, fabrication, portioning, and preparation techniques.</li><li>Experience preparing traditional Turkish meat dishes and marinades.</li><li>Good understanding of food safety, HACCP, and sanitation standards.</li><li>Ability to work in a fast-paced, high-volume kitchen environment.</li><li>Strong organizational and time management skills.</li><li>Team player with excellent communication skills.</li><li>Culinary or food production certification is an advantage.</li></ul><br>Additional Information<br><br><p>Employee benefit card offering discounted rates in Accor worldwide.</p><br><p>Learning programs through our Academies</p><br><p>Opportunity to develop your talent and grow within your property and across the world!</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <br><b>
JOB SUMMARY</b></p>
<p>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p>
<p> </p>
<p>CANDIDATE PROFILE </p>
<p> </p>
<p>Education and Experience </p>
<p> </p>
<p> High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
<p> </p>
<p>CORE WORK ACTIVITIES </p>
<p> </p>
<p>Managing Discipline Work, Projects, and Policies </p>
<p> Coordinates and implements accounting work and projects as assigned.</p>
<p> Coordinates, implements, and follows up on audits for all areas of property operations.</p>
<p> Complies with Federal and State laws applying to operations procedures.</p>
<p> Generates and provides accurate and timely results in the form of reports, presentations, etc.</p>
<p> Analyzes information and evaluates results to choose the best solution and solve problems.</p>
<p> Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</p>
<p> Balances ledgers.</p>
<p> </p>
<p>Supporting Property Operations</p>
<p> Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution.</p>
<p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p>
<p> Evaluates if discipline teams are meeting service needs and provides feedback to teams.</p>
<p> Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</p>
<p> Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</p>
<p> Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</p>
<p> Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</p>
<p> Reviews reports and financial statements to determine operations performance against budget.</p>
<p> Communicates a clear and consistent message regarding departmental goals to produce desired results.</p>
<p> </p>
<p>Managing and Monitoring Activities that Affect the Customer and Guest Experience</p>
<p> Provides excellent customer service by being readily available/approachable for all customers and guests.</p>
<p> Takes proactive approaches when dealing with customers and guest concerns.</p>
<p> Extends professionalism and courtesy to customers and guests at all times.</p>
<p> Responds timely to customer service department request.</p>
<p> Ensures all team members meet or exceed all hospitality requirements.</p>
<p>Supporting Profitability</p>
<p> Supports annual quality audits.</p>
<p> Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p>
<p> </p>
<p>Supporting Safety Standards and Work Procedures</p>
<p> Implements property emergency plan.</p>
<p> Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.</p>
<p> Implements and sustains property accident prevention programs.</p>
<p> Follows property-specific recovery plans.</p>
<p> </p>
<p>Additional Responsibilities </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Demonstrates self confidence, energy and enthusiasm.</p>
<p> Manages group or interpersonal conflict.</p>
<p> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p>
<p> Manages time and possesses organizational skills.</p>
<p> Presents ideas, expectations and information in a concise, organized manner.</p>
<p> Uses problem solving methodology for decision making and follow up.</p>
<p> Makes calls if necessary.</p>
<p> </p>
<p>Leadership Development</p>
<p> Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</p>
<p> Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</p>
<p> </p>
<p>Education for Employment (EFE)</p>
<p> The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.</p>
<p> This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</p>
<p> </p>
<p>General Training</p>
<p> Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are:</p>
<p> Rooms Operations</p>
<p> Food & Beverage</p>
<p> Sales & Marketing (BMSC)</p>
<p> Human Resources</p>
<p> Safety & Security (Loss Prevention)</p>
<p><br></p></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Company Description <br> <p> <strong>Reasons to Work at Accor</strong> </p> <p>We are far more than a global leader. We welcome you as you are, and with us you will find a career and a brand that match your personality.<br>
We support you in growing and learning every day. We make sure that your work has meaning in your life and that, on your journey with us, you can explore Accor s limitless opportunities.</p> <p>At Accor, you can write every chapter of your own story, and together we can shape the future of hospitality. Discover the life that awaits you at Accor by visiting https://careers.accor.com/ .</p> <p>Do what you love, contribute to communities around the world</p> <br> <div>Job Description</div> <br> <p> <strong> <u>Scope of Position:</u> </strong> </p> <p>As our Revenue Manager, you will lead the development and execution of strategic revenue initiatives designed to maximize room revenue, total hotel profitability, and market share. You will leverage strong analytical expertise and commercial acumen to drive data-informed pricing, forecasting, and distribution decisions. Working in close collaboration with Sales, Marketing and Operations, you will ensure optimal commercial alignment, performance optimization, and sustainable revenue growth across all segments. Additionally, you will directly oversee the Reservations team via the Reservations Manager to ensure optimal booking conversion, quality control, and luxury service alignment with distribution strategies.</p> <p> <strong> <u>Responsibilities:</u> </strong> <strong> </strong> </p> <p> <strong> <em>Revenue Strategy & Optimization</em></strong></p><ul> </ul> <p> <strong> <em>Distribution Channel Management</em> </strong> </p> <ul> <li> <em>Oversee and optimize all distribution channels, including OTA, direct, GDS, corporate, HConnect, Tourplan, CGConnect and wholesale segments;</em> </li> <li> <em>Ensure a balanced and profitable channel mix, minimizing distribution costs while maximizing net revenue contribution;</em> </li> <li> <em>Maintain absolute integrity and compliance with Accor Rate Parity policies and brand distribution standards.</em> </li> <li> <em>Monitor channel performance and implement strategies to drive direct bookings and improve channel efficiency.</em> </li> <li> <em>Leverage ALL (Accor Live Limitless) loyalty data, promotions, and private rates to drive direct booking conversion and member acquisition.</em> </li> </ul> <p> <strong> <em>Market Analysis & Competitive Benchmarking</em> </strong> </p> <ul> <li> <em>Analyze market trends, competitor performance, and industry dynamics using tools such as STR reports and other market intelligence platforms;</em> </li> <li> <em>Identify revenue opportunities and proactively mitigate potential risks;</em> </li> <li> <em>Maintain a strong understanding of the competitive landscape to support strategic positioning.</em> </li> </ul> <p> <strong> <em>Commercial Collaboration</em> </strong> </p> <ul> <li> <em>Work closely with the Director of Revenue / Director of Sales & Marketing to align pricing strategies with promotional campaigns and sales initiatives;</em> </li> <li> <em>Provide revenue guidance and analytical support for corporate, group, and MICE contract negotiations to ensure profitability.</em> </li> </ul> <p> <strong> <em>Systems & Data Management</em> </strong> </p> <ul> <li> <em>Manage revenue management systems and ensure data accuracy and integrity across PMS, CRS, RMS, and distribution platforms;</em> </li> <li> <em>Leverage technology and automation tools to enhance forecasting precision and operational efficiency.</em> </li> <li> <em>Act as the property champion for Accor Revenue Management audits, ensuring all system configurations meet corporate benchmarks.</em> </li> </ul> <p> <strong> <em>Reporting & Performance Monitoring</em> </strong> </p> <ul> <li> <em>Deliver regular revenue performance reports to the General Manager, Director of Revenue and regional leadership;</em> </li> <li> <em>Monitor and analyze key KPIs including RevPAR, ADR, Occupancy, GOP;</em> </li> <li> <em>Translate data into strategic insights to drive informed decision-making.</em> </li> </ul> <p> <strong> <em>Team Leadership & Development</em> </strong> </p> <ul> <li> <em>Lead, mentor, and develop the revenue and reservations team to achieve high-performance standards;</em> </li> <li> <em>Foster a strong data-driven and analytical culture within the department, promoting continuous improvement and commercial excellence.</em> </li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Bachelor s degree in hospitality, Business, Finance, or related field (Master s preferred);</li> <li>Strong knowledge of luxury hospitality market dynamics (leisure, MICE, corporate, wholesale);</li> <li>Expertise in forecasting, pricing strategy, yield management, and distribution optimization;</li> <li>Deep working knowledge of Accor Distribution Systems (TARS, Opera PMS and Accor-approved RMS platforms like IDeaS);</li> <li>Analytical mindset with excellent attention to detail;</li> <li>Strong communication, presentation, and cross-department collaboration skills;</li> <li>Strategic thinker with hands-on execution capability;</li> <li>Fluency in English.</li> <li>Proven leadership experience in managing and developing high-performing teams, specifically spanning both Revenue and Reservations functions.</li> <li>Familiarity with Restaurant Revenue Management (RRM) principles, metrics (e.g., RevPASH, meal duration, seat occupancy optimization), and F&B reservation platforms (e.g., SevenRooms, OpenTable, Dineplan). Leadership experience in managing and developing high-performing teams.</li> <li>Proven track record and strong understanding of revenue management principles</li> <li>Confident and articulate communication, presenting data, negotiation and relationship building</li> <li>Proficient in establishing and nurturing effective working connections across all organisational levels</li> <li>Challenge and influence strategy and identify new opportunities</li> <li>Skilled in inspiring, educating, and instilling a revenue-focused ethos within the hotel.</li> </ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <br><b>
JOB SUMMARY</b></p>
<p>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p>
<p> </p>
<p>CANDIDATE PROFILE </p>
<p> </p>
<p>Education and Experience </p>
<p> </p>
<p> High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
<p> </p>
<p>CORE WORK ACTIVITIES </p>
<p> </p>
<p>Managing Discipline Work, Projects, and Policies </p>
<p> Coordinates and implements accounting work and projects as assigned.</p>
<p> Coordinates, implements, and follows up on audits for all areas of property operations.</p>
<p> Complies with Federal and State laws applying to operations procedures.</p>
<p> Generates and provides accurate and timely results in the form of reports, presentations, etc.</p>
<p> Analyzes information and evaluates results to choose the best solution and solve problems.</p>
<p> Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</p>
<p> Balances ledgers.</p>
<p> </p>
<p>Supporting Property Operations</p>
<p> Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution.</p>
<p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p>
<p> Evaluates if discipline teams are meeting service needs and provides feedback to teams.</p>
<p> Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</p>
<p> Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</p>
<p> Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</p>
<p> Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</p>
<p> Reviews reports and financial statements to determine operations performance against budget.</p>
<p> Communicates a clear and consistent message regarding departmental goals to produce desired results.</p>
<p> </p>
<p>Managing and Monitoring Activities that Affect the Customer and Guest Experience</p>
<p> Provides excellent customer service by being readily available/approachable for all customers and guests.</p>
<p> Takes proactive approaches when dealing with customers and guest concerns.</p>
<p> Extends professionalism and courtesy to customers and guests at all times.</p>
<p> Responds timely to customer service department request.</p>
<p> Ensures all team members meet or exceed all hospitality requirements.</p>
<p>Supporting Profitability</p>
<p> Supports annual quality audits.</p>
<p> Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p>
<p> </p>
<p>Supporting Safety Standards and Work Procedures</p>
<p> Implements property emergency plan.</p>
<p> Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.</p>
<p> Implements and sustains property accident prevention programs.</p>
<p> Follows property-specific recovery plans.</p>
<p> </p>
<p>Additional Responsibilities </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Demonstrates self confidence, energy and enthusiasm.</p>
<p> Manages group or interpersonal conflict.</p>
<p> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p>
<p> Manages time and possesses organizational skills.</p>
<p> Presents ideas, expectations and information in a concise, organized manner.</p>
<p> Uses problem solving methodology for decision making and follow up.</p>
<p> Makes calls if necessary.</p>
<p> </p>
<p>Leadership Development</p>
<p> Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</p>
<p> Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</p>
<p> </p>
<p>Education for Employment (EFE)</p>
<p> The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.</p>
<p> This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</p>
<p> </p>
<p>General Training</p>
<p> Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are:</p>
<p> Rooms Operations</p>
<p> Food & Beverage</p>
<p> Sales & Marketing (BMSC)</p>
<p> Human Resources</p>
<p> Safety & Security (Loss Prevention)</p>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <br><b>
JOB SUMMARY</b></p>
<p>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p>
<p> </p>
<p><b>CANDIDATE PROFILE </b></p>
<p> </p>
<p>Education and Experience </p>
<p> </p>
<p> High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
<p> </p>
<p><b>CORE WORK ACTIVITIES </b></p>
<p> </p>
<p>Managing Discipline Work, Projects, and Policies </p>
<p> Coordinates and implements accounting work and projects as assigned.</p>
<p> Coordinates, implements, and follows up on audits for all areas of property operations.</p>
<p> Complies with Federal and State laws applying to operations procedures.</p>
<p> Generates and provides accurate and timely results in the form of reports, presentations, etc.</p>
<p> Analyzes information and evaluates results to choose the best solution and solve problems.</p>
<p> Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</p>
<p> Balances ledgers.</p>
<p> </p>
<p>Supporting Property Operations</p>
<p> Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution.</p>
<p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p>
<p> Evaluates if discipline teams are meeting service needs and provides feedback to teams.</p>
<p> Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</p>
<p> Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</p>
<p> Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</p>
<p> Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</p>
<p> Reviews reports and financial statements to determine operations performance against budget.</p>
<p> Communicates a clear and consistent message regarding departmental goals to produce desired results.</p>
<p> </p>
<p>Managing and Monitoring Activities that Affect the Customer and Guest Experience</p>
<p> Provides excellent customer service by being readily available/approachable for all customers and guests.</p>
<p> Takes proactive approaches when dealing with customers and guest concerns.</p>
<p> Extends professionalism and courtesy to customers and guests at all times.</p>
<p> Responds timely to customer service department request.</p>
<p> Ensures all team members meet or exceed all hospitality requirements.</p>
<p>Supporting Profitability</p>
<p> Supports annual quality audits.</p>
<p> Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p>
<p> </p>
<p>Supporting Safety Standards and Work Procedures</p>
<p> Implements property emergency plan.</p>
<p> Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.</p>
<p> Implements and sustains property accident prevention programs.</p>
<p> Follows property-specific recovery plans.</p>
<p> </p>
<p>Additional Responsibilities </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Demonstrates self confidence, energy and enthusiasm.</p>
<p> Manages group or interpersonal conflict.</p>
<p> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p>
<p> Manages time and possesses organizational skills.</p>
<p> Presents ideas, expectations and information in a concise, organized manner.</p>
<p> Uses problem solving methodology for decision making and follow up.</p>
<p> Makes calls if necessary.</p>
<p> </p>
<p>Leadership Development</p>
<p> Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</p>
<p> Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</p>
<p> </p>
<p>Education for Employment (EFE)</p>
<p> The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.</p>
<p> This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</p>
<p> </p>
<p>General Training</p>
<p> Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are:</p>
<p> Rooms Operations</p>
<p> Food & Beverage</p>
<p> Sales & Marketing (BMSC)</p>
<p> Human Resources</p>
<p> Safety & Security (Loss Prevention)</p>
<p> Finance</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b style="font-size: 11px;">JOB PURPOSE</b></p><p>This role owns and drives the entire innovation and portfolio management agenda for Unilever Food Solutions Egypt. As both a strategic leader and operational driver, the Portfolio & Innovation Lead is responsible for identifying growth opportunities, shaping the innovation pipeline, building and managing project networks, and ensuring seamless execution of all innovation, renovation, and value improvement projects.</p> <p> </p> <p> <b>WHAT WILL YOUR MAIN RESPONSIBILITIES BE</b> <br> <b>1. Strategic Innovation & Portfolio Ownership</b> <br> Lead the design and execution of the innovation, renovation, and complexity reduction roadmap, aligned with business priorities and category strategies.<br> Translate global and regional priorities into a local pipeline that is relevant, scalable, and profitable.<br> Manage the full innovation funnel, from insight generation/research and ideation through feasibility, development, and launch<br> <b>2. End-to-End Project Leadership</b> <br> Build and manage detailed project timelines (PRM Weekly-networks) for all launches using input from R&D, Supply Chain, Procurement, Marketing, and other required cross functional teams.<br> Own the weekly project review process: schedule and lead meetings, define agendas, track milestones, record actions, and ensure follow-up.<br> Actively monitor risks and delays; communicate implications to stakeholders and identify opportunities to accelerate timelines or unblock bottlenecks.<br> Ensure full project delivery accountability on time, in full, and within agreed scope.<br> <b>3. Market & Operator Insights</b> <br> Generate deep local operator and market insights by working with chefs, Operator-visits, external research partners, and sales teams on regular basis.<br> Translate insights into actionable innovation ideas, renovation needs, or value improvement initiatives.<br> Continuously monitor competitive activity, market dynamics, and customer feedback to shape proactive portfolio decisions.<br> <b>4. PLEs, Reporting & Innovations performance monitoring</b> <br> Maintain portfolio visibility, documentation, and performance reporting.<br> Optimize the portfolio by evaluating/take actions on low-value SKUs and supporting margin improvement programs with Cross functional leads.<br> <b>5. Process Excellence & Capability Building</b> <br> Drive continuous improvement in innovation processes, artwork workflows, and launch readiness.<br> Act as the local subject matter expert for innovation delivery, promoting best practices and supporting cross-functional capability development.<br> <b>6. Artwork Management & FG Code Creation</b> <br> Manage the Artwork lifecycle, including briefing, coordinating with design agencies, stakeholder alignment, and on-time approval until delivery.<br> Ensure timely creation and system readiness of Finished Goods (FG) codes in coordination with the cross functional teams.</p> <p> </p> <p> <b>WHAT YOU WILL NEED TO SUCCEED</b> </p> <p> <b>Experiences & Qualifications</b> </p> <ul> <li>3+ Years experience in Marketing preferably within FMCG company.</li> <li>Proven experience in brand or marketing management with ownership of strategy and execution.</li> <li>Strong commercial understanding including budget and performance management.</li> <li>Ability to translate insights into impactful actions.</li> <li>Experience working cross-functionally in complex organizations.</li> <li>Experience in fast-moving consumer goods.</li> <li>Exposure to innovation development and product launches.</li> </ul> <p> </p> <p>Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Description:</strong></p><p><strong>Key Responsibilities</strong></p><p><strong>Quality Assurance & Restaurant Audits</strong></p><ul><li>Conduct scheduled and unannounced restaurant visits to evaluate compliance with company standards.</li><li>Perform operational, food safety, sanitation, and quality audits across all locations.</li><li>Ensure consistent implementation of Standard Operating Procedures (SOPs).</li><li>Monitor food preparation, product quality, presentation, holding times, and service standards.</li><li>Identify operational risks and implement corrective and preventive action plans.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead, coach, and develop the Quality Assurance team.</li><li>Set performance objectives and KPIs for Quality Supervisors and Auditors.</li><li>Conduct regular performance evaluations and provide constructive feedback.</li><li>Ensure effective scheduling and coverage of quality inspections across all restaurant locations.</li></ul><p><strong>Food Safety & Compliance</strong></p><ul><li>Ensure compliance with local food safety regulations and company policies.</li><li>Monitor HACCP, GMP, ISO 22000 requirements, sanitation, pest control, temperature records, and food handling practices.</li><li>Investigate food safety incidents and implement corrective actions.</li><li>Coordinate with regulatory authorities during inspections when required.</li></ul><p><strong>Operational Excellence</strong></p><ul><li>Collaborate with Operations, Training, Supply Chain, and Maintenance teams to resolve quality-related issues.</li><li>Analyze audit findings and identify recurring operational trends.</li><li>Develop and implement continuous improvement initiatives.</li><li>Monitor the effectiveness of corrective actions and verify compliance.</li></ul><p><strong>Reporting & Performance Analysis</strong></p><ul><li>Prepare weekly and monthly quality performance reports.</li><li>Analyze restaurant audit scores and identify improvement opportunities.</li><li>Present quality trends, KPIs, and recommendations to senior management.</li><li>Maintain accurate quality inspection records and documentation.</li></ul><p><strong>Training & Development</strong></p><ul><li>Deliver training sessions on food safety, hygiene, quality standards, and operational procedures.</li><li>Ensure restaurant teams understand and consistently follow quality requirements.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Develop initiatives to improve guest satisfaction and product consistency.</li><li>Review and update quality standards, audit checklists, and inspection procedures.</li><li>Benchmark industry best practices and recommend operational enhancements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><ul><li>Bachelor's degree in Food Science, Hospitality Management, Quality Management, Nutrition, or a related field.</li><li>Professional certifications such as HACCP, GMP, ISO 22000, or Food Safety Management are highly preferred.</li></ul><b>Experience</b><ul><li>Minimum 3 5 years of experience in a Quality Manager role within the Quick Service Restaurant (QSR) or Fast Food industry.</li><li>Proven experience managing restaurant quality systems and leading quality teams.</li><li>Strong knowledge of food safety regulations, restaurant operations, and quality assurance practices.</li></ul><b>Skills & Competencies</b><ul><li>Strong leadership and team management skills.</li><li>Excellent knowledge of HACCP, GMP, ISO 22000, and food safety regulations.</li><li>Experience conducting operational and food safety audits.</li><li>Strong analytical and reporting skills.</li><li>Excellent communication and coaching abilities.</li><li>Problem-solving and decision-making skills.</li><li>Ability to manage multiple restaurant locations and travel as required.</li><li>Proficiency in Microsoft Office and reporting tools.</li></ul><b>Required Skills:</b> GMP Safety Regulations Nutrition Reports Performance Constructive Feedback Hospitality Management Hospitality Supply Chain Food Preparation Product Quality Sanitation Development Management Skills Operational Excellence Quality Management Food Safety Assurance Operations Analysis Corrective Actions Compliance Supply Travel Decision-Making Inspection Continuous Improvement Coaching Quality Assurance Team Management Team Leadership Regulations Records Preparation Scheduling Documentation Maintenance Science Training Leadership Microsoft Office Communication Management<p></p></section>
HEPCA IS HIRING | GENERAL MANAGER – SOLID WASTE & TREATMENT SECTOR<br>Lead the Future of Sustainable Waste Management in the Red Sea HEPCA (Hurghada Environmental Protection and Conservation Association) is seeking an experienced and visionary General Manager – Solid Waste & Treatment Sector to lead one of the largest environmental operations in the Red Sea Governorate. This is a senior leadership position responsible for driving the strategic direction, operational excellence, and continuous development of HEPCA's Solid Waste Management and Treatment Sector. The successful candidate will oversee waste collection, transportation, treatment, recycling, landfill operations, and environmental compliance while contributing to the organization's mission of protecting the Red Sea and promoting sustainable development.<br>About HEPCAThe Hurghada Environmental Protection and Conservation Association (HEPCA) is one of the Middle East's leading environmental NGOs, established in 1992 to protect the Red Sea's unique marine and terrestrial ecosystems. HEPCA works closely with the Red Sea Governorate, the Egyptian Environmental Affairs Agency (EEAA), national parks, governmental authorities, tourism stakeholders, and international partners to implement sustainable environmental programs that protect biodiversity, improve waste management systems, and support responsible tourism. Today, HEPCA operates one of the largest integrated solid waste management systems in the Red Sea Governorate, serving communities, businesses, and tourism destinations while advancing environmental sustainability.<br>Position General Manager – Solid Waste & Treatment Sector???? Location: Hurghada, Red Sea Governorate, Egypt???? Employment Type: Full-Time (On-site)<br>Key Responsibilities The General Manager will provide strategic and operational leadership for the entire Solid Waste & Treatment Sector by:Leading the planning, implementation, and continuous improvement of solid waste management and treatment operations. Managing all collection, transportation, sorting, recycling, treatment, and final disposal activities. Developing and executing long-term operational and strategic plans aligned with HEPCA's environmental objectives. Managing large multidisciplinary teams, field operations, supervisors, and department managers. Overseeing fleet management, maintenance programs, operational logistics, and infrastructure. Developing annual budgets and monitoring financial performance to maximize operational efficiency. Establishing and monitoring Key Performance Indicators (KPIs) across all operational activities. Ensuring full compliance with Egyptian environmental regulations, occupational health & safety standards, and international best practices. Identifying opportunities for process optimization, digital transformation, automation, and operational innovation. Preparing operational reports, performance analyses, and strategic recommendations for senior management and governmental partners. Building and maintaining strong relationships with governmental authorities, municipalities, private sector partners, donors, and local communities. Supporting public awareness initiatives and community engagement programs that promote sustainable waste management practices. Leading crisis management, operational risk assessments, and emergency response planning.<br>Qualifications The ideal candidate should possess:Education Bachelor's degree in Environmental Engineering, Environmental Science, Waste Management, Public Administration, Engineering, Business Administration, or a related field. A Master's degree (MBA, Environmental Management, Engineering Management, or related discipline) is highly preferred. Experience Minimum 10 years of professional experience in solid waste management, environmental services, municipal services, or related industries. At least 5 years in a senior leadership or executive management position. Proven experience managing large operational teams and field-based services. Demonstrated expertise in:Waste collection Transportation Waste treatment Recycling Landfill management Resource recovery Experience in operational planning, budgeting, fleet management, procurement, and performance management. Previous experience working with NGOs, environmental organizations, municipalities, or government projects is highly desirable.<br>Required Skills We're looking for a leader who demonstrates:Strong strategic thinking and business planning abilities. Exceptional leadership and people management skills. Excellent project and operations management capabilities. Strong analytical, decision-making, and problem-solving skills. Experience implementing continuous improvement initiatives. Knowledge of environmental legislation and occupational health & safety regulations. Strong communication, negotiation, and stakeholder management skills. Ability to lead organizational change and inspire high-performing teams. High level of integrity, accountability, and commitment to environmental sustainability. Technical Skills Microsoft Office Suite ERP or Operations Management Systems Project Management Software Data Analysis and Reporting Tools Knowledge of GIS or environmental monitoring systems is an advantage. Languages Professional fluency in English is required. Arabic is highly desirable. Why Join HEPCA? At HEPCA, you'll have the opportunity to:Lead one of Egypt's most impactful environmental operations. Drive innovation in sustainable waste management. Work alongside government agencies, international organizations, and environmental experts. Make a measurable impact on protecting the Red Sea and improving quality of life for local communities. Be part of a mission-driven organization committed to conservation, sustainability, and environmental excellence. Ready to Make an Impact? If you're passionate about environmental leadership and have the experience to transform solid waste management operations, we'd love to hear from you.???? Apply Now Please send your CV to:info@hepca.orgSubject: General Manager – Solid Waste & Treatment Sector<br><br>Join HEPCA and help build a cleaner, more sustainable future for the Red Sea.#HEPCA #Hiring #General Manager #Solid Waste #Waste Management #Environmental Leadership #Environmental Jobs #Sustainability #Circular Economy #Operations Management #Egypt Jobs #Red Sea #Environmental Conservation #Leadership #NGOJobs
???? Cairo, Egypt | Travel Opportunities to Dubai & International Destinations???? Full-Time<br><br>Are you passionate about events, networking, and creating exceptional experiences?<br><br>Smart Vision is looking for an enthusiastic Event Coordinator to join our Events & Operations Team and support the delivery of international conferences, exhibitions, financial summits, and awards ceremonies across multiple countries.<br><br>Key Responsibilities:* Coordinate event logistics and operations* Communicate with speakers, VIP guests, exhibitors, and partners* Manage registrations, event documentation, and attendee support* Liaise with suppliers, agencies, and service providers* Support the successful execution of international events<br><br>Requirements:✔️ Fresh Graduate (Business, Marketing, Tourism, Mass Communication, or related fields)✔️ Fluent English (written & spoken)✔️ Strong communication and organizational skills✔️ Problem-solving mindset and attention to detail✔️ Willingness to travel when required<br><br>What We Offer:✨ Professional training and mentorship✨ Fast career growth opportunities✨ Exposure to international events and global markets✨ Dynamic and supportive work environment<br><br>???? Apply now: hr@smartvisioneg.comSubject: Event Coordinator<br><br>Join us and build your career in the international events industry.#Hiring #Event Coordinator #Fresh Graduates #Events Management #Career Opportunity #Cairo Jobs #Smart Vision
We work in Stainless Steel business and different ores, we are trying to expand our market and our products, so we are hiring <br> Role Description This is a full-time on-site role for Market research and operator located in 6 October Giza . Since we are expanding so we need someone to be able to study different products, study the market and find the best opportunities Put plans and follow theme Estimate risks and avoid them <br> Qualifications Smart and can work on his own.<br>Have some basic info about business and starting a new market <br>Not afraid of challenges <br>Must have experience in life and knows how to communicate well with others
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.</p>
<p>Ensures integration of departmental goals in game plans.</p>
<p>Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.</p>
<p>Hires food and beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</p>
<p>Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.</p>
<p>Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.</p>
<p>Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner.</p>
<p>Manage all business and functions of the F&B Department.</p>
<p>Maximise the department’s profitability through operations.</p>
<p>Manage operations to ensure the highest quality delivery of food and beverage products and service.</p>
<p>Control and analyse the below points:</p>
<ul>
<li>Sales and costs</li>
<li>Display quality and service standards of F&B products</li>
<li>Ensure proper use, protection and maintenance of departmental utensils</li>
</ul>
<p>Conduct activities to increase customer satisfaction and enhance service quality.</p>
<p>Mentor and follow-up monthly employees turnover.</p>
<p>Consolidate business relationships between employees in the department.</p>
<p>Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department.</p>
<p>Organise meetings to obtain data and achieve results.</p>
<p>Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region.</p>
<p>Make plans with department managers in order to deliver successful organisations within the hotel.</p>
<p>Attend departmental meetings and the management meeting according to the hotel management calendar.</p>
<p>Update the below areas related to food and beverages according to the hotel’s policies and procedures:</p>
<ul>
<li>Finance, standards, employees and trainings, outlets and recreation/entertainment</li>
</ul>
<p>Conduct promotional activities to increase sales and conduct meetings for banquet organisations.</p>
<p>Ensure protection, maintenance and replacement of materials and utensils.</p>
<p>Prepare and monitor monthly and annual F&B departmental budget.</p>
<p>Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department.</p>
<p>Contribute to preparing the hotel’s income plans and marketing programmes.</p>
<p>Research opportunities for professional self-development.</p>
<p>Deliver the income and expenses of the F&B Department in line with the facility’s budget discipline. Develop plans based on data of previous years.</p>
<p>Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager’s approval.</p>
<p>Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees’ commitment to the facilities.</p>
<p>Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department.</p>
<p>Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis.</p>
<p>Conduct brainstorming sessions and group work to unleash employees’ talents.</p>
<p>Take part in the Food Safety Team and attend MR meetings.</p>
<p>Identify and understand issues, problems, and opportunities; obtain and compare information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.</p>
<p>Predict that all activities and purchased equipment and belongings may create disease for the environment; join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and carry on necessary trainings.</p>
<p>Provide minimum consumption of currently used items and equipment such as paper and printed materials.</p>
<p>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Carry on implementing decisions which were taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</p>
<p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p>
<p>Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p>
<p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education/Experience:</strong> 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in the same position and experience with applying the main principles and/or different methods.</p>
<p><strong>Foreign language:</strong> Sufficient level of English to communicate effectively with guests and employees.</p>
<p><strong>Courses and training:</strong> Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.</p>
<p><strong>Computer literacy:</strong> MS Office applications.</p>
<p><strong>Skills:</strong> Good command of systems and legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems, programmes or software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity and inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Guest Experience Leadership: Oversee all aspects of guest relations to ensure exceptional guest experiences that align with Ennismore’s immersive and lifestyle-focused vision within the Altra All-Inclusive resort category. Personalized Service: Develop and implement strategies to provide personalized services to guests, enhancing satisfaction and loyalty in the all-inclusive environment. Team Management: Lead, train, and mentor the guest relations team, fostering a culture of excellence and adherence to Swissôtel’s luxury standards. Guest Feedback Management: Monitor and analyze guest feedback from various channels, implementing improvements to address concerns and enhance overall guest satisfaction. VIP Services: Coordinate special services for VIPs and high-profile guests, ensuring their needs are anticipated and met with the highest level of professionalism. Complaint Resolution: Handle guest complaints and issues promptly and effectively, ensuring satisfactory resolutions while maintaining the resort’s reputation. Cross-Department Collaboration: Work closely with other departments—such as Front Office, Housekeeping, Recreation, and Food & Beverage—to ensure seamless guest experiences throughout their stay. Brand Alignment: Incorporate Ennismore’s lifestyle and immersive brand elements into guest relations practices, enhancing the uniqueness of the Altra All-Inclusive collection. Cultural and Lifestyle Integration: Promote activities and experiences that reflect local culture and the resort’s lifestyle positioning, enriching the guest experience. Event Coordination: Assist in planning and executing guest events and activities that align with the resort’s immersive and iconic identity. Guest Information Management: Maintain accurate guest profiles and preferences to personalize services and anticipate needs during current and future stays. Training and Development: Collaborate with the Learning & Development team to provide training for guest relations staff on service excellence and brand standards. Quality Assurance: Conduct regular audits of guest interactions and services to ensure compliance with Swissôtel’s luxury standards and identify areas for improvement. Sustainability Initiatives: Promote and integrate sustainable practices in guest relations activities, aligning with Ennismore’s commitment to eco-conscious hospitality. Crisis Management: Participate in developing and implementing emergency response plans, ensuring guest safety and effective communication during crises. Technology Utilization: Leverage guest service technologies and platforms to enhance communication, personalization, and efficiency in service delivery. Market Trends Awareness: Stay updated on industry trends in guest services and hospitality to continuously enhance the guest relations function. Reporting: Prepare and present reports on guest satisfaction metrics, feedback trends, and guest relations initiatives to senior management. Brand Ambassador: Act as an ambassador for Swissôtel and Ennismore, embodying the brand values in all guest interactions and promoting the resort’s unique offerings. Continuous Improvement: Identify opportunities to elevate the guest experience and implement innovative solutions in line with the resort’s luxury and lifestyle positioning.<br><br>Qualifications<br><br>Proven experience in guest services or hospitality industry, preferably in a supervisory role Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations Excellent customer service skills with a focus on guest satisfaction Demonstrated leadership abilities and experience in training and developing team members Strong problem-solving skills and ability to handle guest complaints effectively Proficiency in hotel management software and reservation systems Excellent communication and interpersonal skills Ability to multitask and work efficiently in a fast-paced environment Detail-oriented with strong organizational skills Sales-oriented mindset with the ability to upsell hotel services Flexibility to work varying shifts, including weekends and holidays Knowledge of health and safety regulations in the hospitality industry Familiarity with the local area and attractions in Coimbatore is a plus
Job Purpose:<br>Responsible for the day to day management, coordination, and delivery of assigned FF&E packages for the project, including Wooden Furniture, Decorative Lighting, Fabrics & Curtains, Accessories, Rugs, and other related FF&E items. This role requires a strong blend of design, technical, procurement, commercial, and project management skills to effectively manage FF&E packages and ensure that all deliverables meet the project's aesthetic, functional, quality, budget, and programme requirements. The FF&E Manager will manage and coordinate the FF&E process from sourcing and selection through specification, procurement, production, quality control, delivery, installation, and final handover, working in close coordination with the Senior Procurement Manager and relevant internal and external stakeholders, and in line with the overall procurement strategy, commercial framework, and company policies.<br>Job Responsibilities:<br>FF&E Coordination: Review and coordinate FF&E packages, ensuring alignment with the approved design, budget, programme, quality standards, and project requirements. Coordinate with the procurement team to manage the sourcing, tendering, supplier evaluation, negotiation, and ordering of FF&E packages. Review supplier quotations and proposals and support negotiations to achieve competitive pricing, suitable lead times, and favorable commercial terms. Sourcing and Selection: Research and identify suitable FF&E products, materials, finishes, supplier recommendation, and manufacturers in line with the approved design and project requirements, including alternatives in accordance with the established procurement strategy. Specification & Technical Coordination: Develop, review, and maintain detailed FF&E specifications, including product descriptions, dimensions, materials, finishes, and installation requirements. Review shop drawings, samples, mock-ups, and technical submissions to ensure compliance with the approved design and project requirements. Vendor Coordination: Coordinate with the procurement team throughout the RFQ/tendering, technical evaluation, supplier comparison, approval, ordering, and follow-up processes. Prepare technical and commercial evaluations and provide recommendations to support procurement decisions. Ensure all procurement activities are conducted in accordance with the approved procurement strategy, procedures, and delegated authority. Commercial Negotiations: Support the Senior Procurement Manager in supplier negotiations, commercial evaluations, cost comparisons, value engineering, and cost optimization initiatives. Monitor supplier quotations, pricing, lead times, payment terms, and other commercial conditions and highlight opportunities, risks, and deviations requiring management review or approval. Quality Assurance: Conduct inspections of FF&E items during all phases of production, delivery and after installation to ensure they meet the required standards and specifications, addressing any discrepancies or issues promptly. Coordinate factory inspections, pre-shipment inspections, and site inspections to ensure FF&E items comply with approved specifications, samples, drawings, and required quality standards. Team Coordination: Coordinate and support to FF&E specialists and team members working on assigned packages. Allocate and monitor activities, ensure timely follow-up, and maintain consistent quality of deliverables. Escalate resource requirements, performance concerns, and significant issues to the Senior Procurement Manager. Procurement Governance & Compliance: Ensure all FF&E activities are undertaken in accordance with company procurement policies, approved processes, project requirements, and delegated authorities. Maintain appropriate documentation and approval records for all assigned packages.<br><br>Required Skills & Qualifications:Educational Background: A bachelor’s degree in interior design or a related field Architectural / applied art. Experience: 6-8 years of experience in FF&E design, procurement, coordination, or project execution, preferably within the hospitality, hotel, resort, or high-end residential sectors. Design Proficiency: Strong understanding of design principles, color, materials, finishes, furniture, lighting, fabrics, upholstery, accessories, and interior applications. Technical Skills: Strong knowledge of FF&E materials and manufacturing processes, with the ability to read and review technical drawings, shop drawings, specifications, and FF&E schedules. Proficiency in Auto CAD and Excel; knowledge of procurement or project management software is an advantage. Procurement & Commercial Skills: Good understanding of FF&E procurement processes, supplier evaluation, tendering, negotiation, cost control, lead times, and commercial terms. Project Management: Ability to manage multiple FF&E packages and suppliers simultaneously, with strong organizational skills, attention to detail, and the ability to meet demanding project deadlines. Leadership & Coordination: Ability to coordinate and guide FF&E team members and effectively manage relationships with internal teams, consultants, suppliers, manufacturers, contractors, and site teams. Communication: Excellent verbal and written communication skills, with the ability to effectively communicate with multidisciplinary teams and external partners.<br>Problem-Solving: Strong analytical and problem-solving abilities to proactively address challenges arising during the design, procurement, manufacturing, delivery, and installation processes.<br>Quality & Detail Orientation: Strong commitment to quality and design excellence, with the ability to identify discrepancies and ensure that FF&E items are delivered and installed in accordance with the approved design and required standards.
<p>Safely operate park shuttles, trams, or small buses to transport guests between parking areas, park entrances, and designated drop-off points. Follow all traffic laws, safety protocols, and company procedures to ensure guest and staff safety. Communicate effectively with dispatch and park operations teams to coordinate schedules and respond to changing needs.</p><p><strong>Desired Candidate Profile</strong></p><p>A valid driver s license with a clean driving record (commercial license may be required depending on vehicle type). Proven experience driving passenger vehicles, preferably in a hospitality, tourism, or transportation setting.</p>
<p>Safely operate park shuttles, trams, or small buses to transport guests between parking areas, park entrances, and designated drop-off points. Follow all traffic laws, safety protocols, and company procedures to ensure guest and staff safety. Communicate effectively with dispatch and park operations teams to coordinate schedules and respond to changing needs.</p><p><strong>Desired Candidate Profile</strong></p><p>A valid driver s license with a clean driving record (commercial license may be required depending on vehicle type). Proven experience driving passenger vehicles, preferably in a hospitality, tourism, or transportation setting.</p>
<p>Jadeer is hiring on behalf of one of our clients in Egypt's restaurant industry. We re Hiring: HR Specialist Restaurant (Area) Location: Cairo, Egypt Department: Human Resources Industry: Restaurant Chain / Food & Beverage We are hiring on behalf of a leading restaurant chain seeking an experienced HR Specialist (Area) to support and manage HR operations across multiple branches. The ideal candidate will play a key role in employee relations, recruitment, performance management, and ensuring compliance with company policies and labor regulations. Role Overview The HR Specialist (Area) will be responsible for overseeing HR activities across assigned branches, acting as a business partner to operations teams, and ensuring smooth execution of HR processes that support organizational goals and employee engagement. Key Responsibilities Support day-to-day HR operations across multiple restaurant branches Manage recruitment and onboarding activities for assigned locations Handle employee relations issues and provide HR guidance to managers Monitor attendance, leave management, and employee records Ensure compliance with labor laws, company policies, and HR procedures Support performance management and employee development initiatives Conduct branch visits and provide HR support to operational teams Assist in resolving workplace conflicts and employee concerns Prepare HR reports and maintain accurate employee documentation Contribute to employee engagement and retention initiatives</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field</li><li>3 5 years of HR experience, preferably within the Restaurant, Hospitality, Retail, or F&B industry</li><li>Strong knowledge of Egyptian Labor Law and HR best practices</li><li>Experience supporting multiple branches or operational sites is highly preferred</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational and problem-solving abilities</li><li>Ability to work in a fast-paced environment and manage multiple priorities</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Description </b>Kitchen Leadership: Lead and manage the kitchen team, including chefs, cooks, and support associates, ensuring high performance and adherence to kitchen standards. Supervise daily kitchen operations, ensuring smooth service and excellent food quality. Create and enforce kitchen protocols to ensure efficiency, cleanliness, and safety. Menu Development: Design, plan, and update menus, incorporating seasonal ingredients and ensuring they reflect the restaurant s culinary concept. Develop new recipes and creative dishes to maintain variety and innovation. Ensure consistency in food preparation and presentation across all dishes. Team Management & Training: Hire, train, and mentor kitchen team, ensuring they are skilled, motivated, and working cohesively. Conduct regular performance evaluations and offer feedback to help associate grow professionally. Plan and organize associate schedules to ensure sufficient coverage during service hours. Inventory & Cost Control: Oversee inventory management, ensuring that ingredients are properly stored, rotated, and used efficiently. Work with suppliers to order fresh ingredients and manage food costs, staying within the budget. Control kitchen waste and manage portions to reduce costs while maintaining quality. Quality Assurance: Ensure food quality and consistency by overseeing preparation, cooking, and plating. Perform regular quality checks to ensure all dishes meet restaurant standards. Address any concerns or complaints related to food quality or service. Health & Safety Compliance: Ensure all kitchen operations comply with local health and safety regulations, including proper food handling, storage, and sanitation practices. Implement and monitor food safety protocols to prevent contamination or foodborne illness. Ensure the kitchen environment is clean, organized, and safe for all team members.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications </b>Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development & Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change Experience/Certificates/Education Experience: Minimum of 5 - 7 years of experience in a senior culinary role, with at least 3 years in a management position preferably in a high-end restaurant or a luxury hospitality environment. Education: Culinary degree or equivalent professional training from a reputable culinary school preferred. Skills & Attributes: o Strong leadership, organizational, and communication skills. o Deep knowledge of cooking techniques, kitchen management, and food safety regulations. o Ability to thrive in a fast-paced and high-pressure environment. o Strong business acumen in managing costs, employees, and kitchen resources. Language: o Excellent reading, writing and oral proficiency in English language. o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><p></p></section>