Jobs in Tourism Sector in Egypt

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station. Assigned to work in the restaurant or bars. Prepare the restaurants and bars, taking into account the service flow in these areas. Take and serve orders from customers. Inform customers about order alternatives and encourage the sales of targeted services. Deliver maximum service in each unit, keeping in line with service rules. Prepare the service plates needed throughout service, collect the empty plates, and instruct the Bus Boys and interns. Maintain and any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors. Comply with the departmental instructions and procedures published by the F&B Department. Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager. Comply with operational rules. Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours. Attend the orientation training. Undergo two performance assessments each year. Strive to achieve 100% customer satisfaction. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a vocational school or high school diploma. If graduated from high school, certification in the related field is required. Experience: At least 2 years of experience in the industry. Foreign Language: English is required. Courses and Training: Vocational trainings and seminars. Computer Literacy: Not required. Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.). <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station. Assigned to work in the restaurant or bars. Prepare the restaurants and bars, taking into account the service flow in these areas. Take and serve orders from customers. Inform customers about order alternatives and encourage the sales of targeted services. Deliver maximum service in each unit, keeping in line with service rules. Prepare the service plates needed throughout service, collect the empty plates, and instruct the Bus Boys and interns. 2.8 Maintain and any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors. Comply with the departmental instructions and procedures published by the F&B Department. Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager. Comply with operational rules. Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours. Attend the orientation training. Undergo two performance assessments each year. Strive to achieve 100% customer satisfaction. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a vocational school or high school diploma. If graduated from high school, certification in the related field is required. Experience: At least 2 years of experience in the industry. Foreign Language: English is required. Courses and Training: Vocational trainings and seminars. Computer Literacy: Not required. Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.). <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an enthusiastic and customer-focused Guest Relations Agent to join our team in Cairo, Egypt. As a Guest Relations Agent, you will be the primary point of contact for our guests, ensuring their stay is comfortable, enjoyable, and memorable. Your role will be crucial in maintaining our high standards of customer service and contributing to overall guest satisfaction.</p><br><ul><li>Greet and welcome guests upon arrival, assisting with check-in procedures in coordination with the Front Office Department</li><li>Handle guest inquiries, requests, and complaints promptly and efficiently, focusing on guest satisfaction</li><li>Conduct daily "Guest Contacts" to identify and address any issues or concerns</li><li>Coordinate special requests and arrangements for guests, such as birthday celebrations, restaurant reservations, or transportation services</li><li>Manage VIP procedures, including greeting and bidding farewell to VIP guests</li><li>Prepare and distribute guest information materials about hotel activities and services</li><li>Handle reservations for hotel restaurants and other amenities</li><li>Monitor overall guest satisfaction and report observations to management</li><li>Assist with lost and found procedures, ensuring proper documentation and return of items</li><li>Provide guidance and support for guests experiencing health issues or emergencies</li><li>Collaborate with all departments to ensure seamless guest experiences</li><li>Participate in training programs and departmental meetings to stay updated on hotel policies and procedures</li><li>Maintain a professional and well-groomed appearance at all times</li></ul><br>Qualifications<br><br><ul><li>High school diploma or equivalent required; higher education in hospitality or related field preferred</li><li>Fluency in English; proficiency in Arabic, German, French, or Russian is highly advantageous</li><li>Excellent communication and interpersonal skills with a friendly and professional demeanor</li><li>Strong problem-solving abilities and attention to detail</li><li>Proficiency in MS Office applications and familiarity with hotel management software (e.g., Fidelio, Opera)</li><li>Ability to work in a fast-paced environment and handle multiple tasks simultaneously</li><li>Flexibility to work various shifts, including weekends and holidays</li><li>Demonstrated customer service orientation with a passion for exceeding guest expectations</li><li>Ability to remain calm and composed in high-pressure situations</li><li>Knowledge of local attractions, culture, and customs in Cairo and surrounding areas</li><li>Adaptability to changing priorities and guest needs</li><li>Team player with the ability to work collaboratively across departments</li></ul> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <ul> <li>Greeting and checking in/out guests efficiently while verifying registration information and processing payments</li> <li>Managing reservations, coordinating room bookings, and providing information about rooms, rates, amenities, and local attractions</li> <li>Handling guest inquiries, complaints, and special requests to ensure a positive experience</li> <li>Operating the switchboard, answering phone calls, and assisting with administrative tasks such as posting charges and maintaining records</li> <li>Promoting hotel services, restaurants, and amenities to enhance guest satisfaction and encourage upselling opportunities</li> <li>Coordinating with housekeeping, maintenance, and other departments to maintain cleanliness, comfort, and safety throughout the property</li> <li>Following brand standards and company policies to ensure consistent service quality</li> <li>Manage online, phone and in-person room reservations</li> <li>Welcome guests, check them in, distribute room keys and explain the hotel’s amenities</li> <li>Take payment from customers</li> <li>Respond to guests’ issues and complaints in a friendly, timely manner</li> <li>Explain local amenities and attractions to guests</li> <li>Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree of hotel management or equivalent</li> <li>At least two years of customer service experience</li> <li>One year of front desk experience in the hospitality industry</li> <li>Excellent verbal communication skills</li> <li>Availability to work shifts, including evenings, weekends and holidays</li> <li>Ability to solve client issues in a friendly and timely fashion</li> <li>Friendly and welcoming demeanor</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Fluency in English</li> <li>Additional languages are a plus</li> </ul> <h4>Your team and working environment</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Director of Finance blends hands-on financial oversight with forward-looking analysis, supporting both day-to-day operations and longer-term strategic initiatives. The Director of Finance will work closely with the Managing Director and department leaders to strengthen financial processes, improve visibility into performance, and ensure the property operates efficiently and sustainably. This position also requires presenting financial data and interpretation to the ownership.</p> <h4>Key responsibilities</h4> <p><strong>Financial oversight & reporting</strong></p> <ul> <li>Oversee all accounting functions, including general ledger, accounts payable, payroll, and financial reporting</li> <li>Ensure accuracy and timeliness of monthly, quarterly, and annual financial statements</li> <li>Maintain strong internal controls and a transparent system of checks and balances</li> <li>Coordinate and oversee annual audits, tax filings, and regulatory compliance</li> <li>Review and analyze financial performance, identifying trends and areas for improvement</li> </ul> <p><strong>Budgeting, forecasting & analysis</strong></p> <ul> <li>Lead the annual budgeting process and ongoing financial forecasting</li> <li>Develop and maintain financial models to support operational and strategic decision-making</li> <li>Provide variance analysis and actionable insights to leadership</li> <li>Support department heads in managing budgets and understanding financial performance</li> <li>Evaluate cost structures and identify opportunities for efficiency and expense control</li> </ul> <p><strong>Strategic & operational support</strong></p> <ul> <li>Partner with leadership on long-range planning, capital investments, and business strategy</li> <li>Support financial aspects of construction, renovation, and capital projects, including budgeting, cash flow, and ROI analysis</li> <li>Assist in evaluating new opportunities, partnerships, or operational initiatives</li> <li>Provide financial insight into pricing, labor, and operational decisions</li> </ul> <p><strong>Cash management & banking</strong></p> <ul> <li>Oversee cash flow management and forecasting</li> <li>Maintain and strengthen banking and lender relationships</li> <li>Ensure appropriate liquidity to support operations and capital needs</li> </ul> <p><strong>Team leadership & collaboration</strong></p> <ul> <li>Provide oversight and support to the Accounting Manager and the accounting team</li> <li>Foster a collaborative, accountable, and detail-oriented finance function</li> <li>Work cross-functionally with operations, HR, and department leaders</li> <li>Promote a culture of financial awareness and accountability across the organization</li> </ul> <h4>Qualifications</h4> <p><strong>Required qualifications</strong></p> <ul> <li>Minimum 5-10 years of progressive experience in a Director of Finance or equivalent senior financial leadership role at a large resort or hospitality property within the Middle East</li> <li>Master's degree in Finance, Accounting, or Business Administration, or professional certification (CA, CPA, or equivalent)</li> <li>Demonstrated expertise in financial compliance, regulatory requirements, and audit management</li> <li>Proven experience with financial planning, budgeting, and forecasting in a complex operational environment</li> <li>Strong proficiency in financial systems, accounting software, and data analysis tools</li> <li>Excellent understanding of internal controls, risk management, and financial governance frameworks</li> <li>Demonstrated ability to lead and develop accounting teams while fostering a culture of accountability and accuracy</li> <li>Exceptional analytical and problem-solving skills with the ability to translate financial data into actionable business insights</li> <li>Strong communication and presentation skills, with the ability to effectively present financial information to senior leadership and ownership</li> </ul> <p><strong>Preferred qualifications</strong></p> <ul> <li>Experience in the hospitality, theme park, or water park industry</li> <li>Background in managing capital projects, construction budgeting, and ROI analysis</li> <li>Experience with cash flow management and banking relationship development</li> <li>Knowledge of property management systems and integrated financial reporting platforms</li> <li>Prior experience supporting strategic planning and long-range financial forecasting initiatives</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem-solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Duties & responsibilities include:</strong></p> <ul> <li>Maintaining and upgrading sanitation and hygiene standards: Ensuring that all food provided to guests and staff is free from contamination and that work environments meet required hygiene standards.</li> <li>Managing HACCP food safety system: Consolidating food safety data, handling customer complaints, and communicating relevant information to management and Heads of Departments (HODs).</li> <li>Implementing self-audit procedures: Leading and conducting bi-monthly self-audits in accordance with HACCP standards to ensure best practices are followed.</li> <li>Implementing best hygiene practices: Taking responsibility for implementing best practices in hygiene and taking corrective actions where necessary. This includes providing training and guidance to the team.</li> <li>Maintaining hygiene standards: Proposing and ensuring adherence to minimum hygiene requirements in workspaces, storage areas, receiving areas, and waste disposal areas.</li> <li>Record maintenance: Efficiently maintaining records related to the hotel's sanitation and hygiene efforts and programs.</li> <li>Coordination and support: Coordinating with department heads and providing necessary support on hygiene-related issues across the organization.</li> <li>Implementing corrective actions: Assisting in the implementation of corrective actions and ensuring verification and closure of findings related to inspections, audits, and microbiological sampling results.</li> <li>Training: Conducting training sessions for food handlers in collaboration with departmental heads or process owners to enhance the overall competence of food handlers.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor of Food Science or related studies</li> <li>Minimum 3–5 years of experience in food safety and hygiene within the hospitality or restaurant industry in the UAE</li> <li>Strong knowledge of HACCP, food safety regulations, municipality requirements, and related documentation</li> <li>HACCP & Food Safety Certifications</li> <li>Strong knowledge of hygiene standards and regulations with the ability to conduct training and audits.</li> <li>Able to communicate effectively with all levels of team members</li> <li>Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646 m, 268 rooms including 4 suites and 80 family rooms, 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p> <h4>Job description</h4> <ul> <li>Sort all the correspondence in the order of priority and process the reservation to the set standard.</li> <li>Input, modify or cancel phone reservations into the system directly and file accordingly.</li> <li>Access the GDS / CRS / Internet regularly and input these reservations into the system.</li> <li>Ensure that all the reservation requests are processed and confirmation and/or cancellation letters, faxes or e-mails are sent out within 24 hour period.</li> <li>File all correspondence in a chronological and alphabetical order on a daily basis.</li> <li>Check all the reservations for the next day's arrival and ensure that all the pertinent information regarding the stay and special requests are being fulfilled.</li> <li>Acquaint self with regular callers and acknowledge them by name.</li> <li>Answer complaints regarding reservation and refer any problems to the Assistant Reservations Manager and/or FOM.</li> <li>Answer inquiries and/or promote hotel services and facilities. Answer questions on rates and room type availability.</li> <li>Ascertain callers needs through open ended questions and try to sell higher yield rooms.</li> <li>Use the correct guest history when making a reservation.</li> <li>Remain up to date with all the new promotions for the hotel as well as the ACCOR Group.</li> <li>Refer to the Credit Manager if credit facilities are required.</li> <li>Obtain approval from the Front Desk for same day reservation or on near sell-out dates.</li> <li>Refer requests for extension or change of payment for in-house guests to Front Desk.</li> <li>Perform any other duties that may be assigned from time to time by the management.</li> </ul> <h4>Qualifications</h4> <ul> <li>Good interpersonal skills and self-confident.</li> <li>Guest oriented and service minded, with attention to quality.</li> <li>Good sales skills.</li> <li>Dynamic.</li> <li>Good presentation.</li> <li>A thorough and organized approach.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ol><li>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.</li><li>&nbsp;Assigned to work in the restaurant or bars.</li><li>Prepare the restaurants and bars, taking into account the service flow in these areas.</li><li>Take and serve orders from customers.</li><li>Inform customers about order alternatives and encourage the sales of targeted services.</li><li>Deliver maximum service in each unit, keeping in line with service rules.</li><li>Prepare the service plates needed throughout service, collect the empty plates, and instruct the Bus Boys and interns.</li><li>2.8 Maintain and any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors.</li><li>Comply with the departmental instructions and procedures published by the F&amp;B Department.</li><li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li><li>Comply with operational rules.</li><li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li><li>Attend the orientation training.</li><li>Undergo two performance assessments each year.</li><li>Strive to achieve 100% customer satisfaction.</li><li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ol><br>Qualifications<br><br><ul><li><strong>Education</strong>: At least a vocational school or high school diploma. If graduated from high school, certification in the related field is required.</li><li><strong>Experience</strong>: At least 2 years of experience in the industry.</li><li><strong>Foreign Language</strong>: English is required.</li><li><strong>Courses and Training</strong>: Vocational trainings and seminars.</li><li><strong>Computer Literacy</strong>: Not required.</li><li><strong>Skills</strong>: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Reception agent</strong></p> <p>First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Greet, check-in, respond to requests and settle accounts while providing exceptional service</li> <li>Take initiative to add a personalized experience</li> <li>Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling</li> </ul> <h4>Qualifications</h4> <p><strong>Your experience and skills include:</strong></p> <ul> <li>Service focused personality is essential</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Fluency in English</li> <li>Additional languages are a plus</li> </ul> <h4>Your team and working environment:</h4> <p>Introduce the team, property or office environment in a way that reflects the culture.</p> <p><em>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</em></p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Reception agent</strong></p> <p>First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Greet, check-in, respond to requests and settle accounts while providing exceptional service</li> <li>Take initiative to add a personalized experience</li> <li>Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling</li> </ul> <h4>Qualifications</h4> <p><strong>Your experience and skills include:</strong></p> <ul> <li>Service focused personality is essential</li> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Fluency in English</li> <li>Additional languages are a plus</li> </ul> <h4>Your team and working environment</h4> <p>Join a dynamic team in a welcoming property that values collaboration and guest satisfaction.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

ABOUT dynedyne is Egypt's leading fully integrated digital platform built for the restaurant and hospitality industry. Founded in 2021 and headquartered in Giza, Egypt, dyne helps restaurants modernize their operations through a seamless suite covering digital menus, QR-code ordering, secure payments, table reservations, loyalty programs, customer analytics, and bill-splitting — all in one app.<br>THE ROLEWe are looking for a commercially driven, entrepreneurial Sales Director to spearhead dyne's revenue growth in Egypt. You will own the end-to-end sales function — from strategy and pipeline development to closing enterprise and mid-market restaurant accounts — and build a high-performing team around you. <br>This is a critical leadership role for someone who thrives in a fast-paced startup environment and has a proven track record selling B2B Saa S or technology solutions to the hospitality, F&B, or retail sectors.<br><br>KEY RESPONSIBILITIESRevenue ownership: Define and execute the annual sales strategy to achieve ambitious ARR targets in Egypt. Pipeline development: Build and manage a robust, multi-stage pipeline of restaurant groups, hotel chains, cafes, and F&B outlets through outbound outreach, referrals, and partnerships. Enterprise & mid-market sales: Lead complex, consultative sales cycles with C-level and operations stakeholders; demonstrate ROI of dyne's platform for restaurant owners and operators. Team leadership: Hire, coach, and mentor a sales team; set clear KPIs, run pipeline reviews, and foster a high-performance culture. Partnerships & ecosystem: Identify and cultivate strategic partnerships with payment providers, POS vendors, and industry associations to accelerate market penetration. Forecasting & reporting: Maintain accurate CRM data, deliver weekly pipeline forecasts, and present quarterly business reviews to the leadership team. Customer success alignment: Work closely with stakeholders to ensure smooth onboarding, reduce churn, and identify upsell and expansion opportunities. Market intelligence: Stay ahead of competitive dynamics, customer pain points, and trends in the Egyptian and regional Restaurant Tech/Fin Tech landscape.<br>REQUIRED QUALIFICATIONS10+ years of B2B sales experience, with at least 3 years in a senior or director-level role Proven track record of meeting or exceeding revenue targets in Saa S, Fin Tech, or hospitality technology Deep knowledge of the Egyptian F&B, hospitality, or restaurant market Experience leading and scaling sales teams of 5+ people Strong consultative selling skills and ability to navigate multi-stakeholder deals Proficiency in CRM tools (Hub Spot, Salesforce, or similar) Fluency in Arabic and English (written and spoken) Bachelor's degree in Business, Marketing, or a related field<br>PREFERRED QUALIFICATIONSExperience selling to restaurants, cafes, hotel F&B, or food delivery operators Familiarity with payments, POS, digital ordering, or loyalty platforms Existing network within the Egyptian hospitality sector Experience operating in a high-growth startup or scale-up environment<br>WHAT SUCCESS LOOKS LIKE IN YEAR 1Achieve or exceed the agreed annual revenue quota for new business Build and onboard a structured sales team with clear playbooks and processes Establish dyne as the preferred restaurant tech partner for top F&B groups in Egypt Develop a repeatable, scalable sales process with measurable conversion benchmarks at each stage

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>2.1 Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.<br> 2.2 When necessary, clean the rooms or floor corridors.<br> 2.3 Clean all of the hotel windows.<br> 2.4 Clean the carpets and mop the floors.<br> 2.5 Clean and treat the marble surfaces.<br> 2.6 Wipe the walls and ceilings and carry and arrange furniture.<br> 2.7 Vacuum and dust the curtains.<br> 2.8 Clean the chairs and carpets.<br> 2.9 Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</p> <p>2.10 Carry material that the Housekeeping Department needs from the storage house or warehouse.<br> 2.11 Empty the garbage in the general areas.<br> 2.12 When necessary, make up rooms.<br> 2.13 Immediately hand over any lost and found items to the Housekeeping Office.<br> 2.14 Immediately report any suspicious persons or packages etc. to senior managers for security purposes.<br> 2.15 Public area attendant working in the restaurants, bars, room and ballrooms are responsible for vacuuming, shampooing and window cleaning.<br> 2.16 Responsible for cleaning and wiping all of the windows at the hotel.<br> 2.17 Is familiar with security and protection methods.<br> 2.18 Attend vocational training.<br> 2.19 Is clean, friendly, and hygienic.<br> 2.20 Perform all tasks assigned by seniors.<br> 2.21 Take part in the Emergency Response Teams.<br> 2.22 Responsible for reporting all breakdowns identified in his/her section to seniors.<br> 2.23 Carry out all responsibilities related to the quality management systems implemented at the facilities.<br> 2.24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a primary school diploma.<br> <strong>Experience:</strong> Can learn the job in a few months and enhance knowledge in one year.<br> <strong>Foreign language:</strong> Not expected.<br> <strong>Courses and training:</strong> Not expected.<br> <strong>Computer literacy:</strong> Not required.<br> <strong>Skills:</strong> Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Reservations agent</strong></p> <p>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they come when they arrive!</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Consistently offer exceptional, friendly and engaging service</li> <li>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</li> <li>Recommend property facilities and assist guests with information and special requests</li> <li>Book room reservation requests, enter rooming lists, and update accurate information in the system</li> </ul> <h4>Qualifications</h4> <p><strong>Your experience and skills include:</strong></p> <ul> <li>Guest focused personality is essential</li> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<p><h4>Company Description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p> <h4>Job Description</h4> <p><strong>Reservations Agent</strong></p> <p>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they come when they arrive!</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Consistently offer exceptional, friendly and engaging service</li> <li>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</li> <li>Recommend property facilities and assist guests with information and special requests</li> <li>Book room reservation requests, enter rooming lists, and update accurate information in the system</li> </ul> <h4>Qualifications</h4> <p><strong>Your experience and skills include:</strong></p> <ul> <li>Guest focused personality is essential</li> </ul> <h4>Additional Information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.</p><br><p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p><br><p>Join our motivated and vibrant Team and build your career with us.</p><br><br>Job Description<br><br><p>Provides functional assistance and direction to the kitchen operation as assigned.&nbsp;<br>Interacts with individuals outside the restaurant, including, but not limited to clients, suppliers, government officials, competitors and other members of the local community.&nbsp;<br>Coordinates functions and activities with other Food &amp; Beverage department heads.&nbsp;<br>Assists the Executive Chef and the management in supervising the functioning of all kitchen employees, facilities and costs, to ensure Food &amp; Beverage departmental profit is achieved<br>Assists the Executive Chef&nbsp; and the management in controlling and analyzing, on an on-going basis.&nbsp;&nbsp;<br>Conducts, under the guidance of the Executive Chef and the management, such functions as hiring specific levels of employees, employee orientation, coaching and suspension if necessary to ensure appropriate staffing and productivity.&nbsp;&nbsp;<br>Assists the Executive Chef and the management in conducting formal and on-the-job training sessions for kitchen employees.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><br><p>To handle any guest complaints or problems promptly and to ensure that all resolved/unresolved incidents are reported to the Executive Chef.&nbsp;</p><br><p>To demonstrate a working knowledge of fire prevention and to follow the restaurant evacuation plan on hearing the alarm.&nbsp;</p><br> </div>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Clean the rooms according to identified standards.</li> <li>Sign when taking and handing back keys.</li> <li>Start off by dusting the general area in the lobby.</li> <li>Organise the floor trolleys and procure missing material.</li> <li>Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).</li> <li>Collect the empty plates, glasses, utensils in the rooms and place them on the shelf in front of the elevator.</li> <li>Clean the rooms assigned to him/her according to the identified standards.</li> <li>Fill in the room status, textile report and amenities report in the maid report.</li> <li>Immediately inform by phone the housekeeping office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the floor supervisors.</li> <li>Immediately report any room discrepancies.</li> <li>Immediately hand in all lost and found items to the housekeeping office.</li> <li>Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.</li> <li>Perform all duties assigned by seniors.</li> <li>Report any rooms that have not been cleaned due to a specific reason to the office/floor supervisor (e.g. DND, cleaning not requested etc.).</li> <li>Must take part in vocational trainings and sign the attendance form.</li> <li>Be familiar with and implement the hotel’s security rules.</li> <li>Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry.</li> <li>Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening.</li> <li>Regularly vacuum and mop the guest stairs.</li> <li>Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.</li> <li>Is clean, friendly, and hygienic.</li> <li>Encourage colleagues to be productive by coming up with new ideas.</li> <li>Is a member of the emergency response team.</li> <li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</li> <li>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li> <li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy.</li> <li>To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li> <li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a primary school or vocational diploma.</p> <p><strong>Experience:</strong> Can learn the job in a few months and enhance knowledge in one year.</p> <p><strong>Foreign language:</strong> Not expected.</p> <p><strong>Courses and training:</strong> Not expected.</p> <p><strong>Computer literacy:</strong> Not compulsory.</p> <p><strong>Skills:</strong> Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined, respectful and friendly.</p></p><p></p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Clean the rooms according to identified standards.</li> <li>Sign when taking and handing back keys.</li> <li>Start off by dusting the general area in the lobby.</li> <li>Organise the floor trolleys and procure missing material.</li> <li>Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).</li> <li>Collect the empty plates, glasses, utensils in the rooms and place them on the shelf in front of the elevator.</li> <li>Clean the rooms assigned to him/her according to the identified standards.</li> <li>Fill in the room status, textile report and amenities report in the maid report.</li> <li>Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or rooms and also inform the Floor Supervisors.</li> <li>Immediately report any room discrepancies.</li> <li>Immediately hand in all lost and found items to the Housekeeping Office.</li> <li>Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.</li> <li>Perform all duties assigned by seniors.</li> <li>Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.).</li> <li>Must take part in vocational trainings and sign the attendance form.</li> <li>Be familiar with and implement the hotel's security rules.</li> <li>Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry.</li> <li>Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening.</li> <li>Regularly vacuum and mop the guest stairs.</li> <li>Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.</li> <li>Is clean, friendly, and hygienic.</li> <li>Encourage colleagues to be productive by coming up with new ideas.</li> <li>Is a member of the Emergency Response Team.</li> <li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</li> <li>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li> <li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy.</li> <li>To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li> <li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a primary school or vocational diploma.</p> <p><strong>Experience:</strong> Can learn the job in a few months and enhance knowledge in one year.</p> <p><strong>Foreign language:</strong> Not expected.</p> <p><strong>Courses and training:</strong> Not expected.</p> <p><strong>Computer literacy:</strong> Not compulsory.</p> <p><strong>Skills:</strong> Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined, respectful and friendly.</p></p><p></p>

<p><h4>Company description</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p> <h4>Job description</h4> <p>The Rooms Division Manager at Movenpick Waterpark Resort & Spa Soma Bay is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p> <h4>Key responsibilities:</h4> <p><strong>Leadership and team management:</strong></p> <ul> <li>Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement.</li> <li>Recruit, train, and develop staff to ensure high levels of performance and engagement.</li> <li>Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li> </ul> <p><strong>Operational excellence:</strong></p> <ul> <li>Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning.</li> <li>Develop and implement standard operating procedures to ensure consistency and quality in guest service.</li> <li>Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li> </ul> <p><strong>Guest experience management:</strong></p> <ul> <li>Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively.</li> <li>Implement guest service standards and continuously monitor guest feedback to drive improvements.</li> <li>Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li> </ul> <p><strong>Financial performance:</strong></p> <ul> <li>Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability.</li> <li>Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency.</li> <li>Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li> </ul> <p><strong>Quality assurance and compliance:</strong></p> <ul> <li>Ensure compliance with all health, safety, and security standards, as well as company policies and procedures.</li> <li>Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance.</li> <li>Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction.</li> </ul> <h4>Qualifications</h4> <ul> <li><strong>Educational qualifications:</strong> Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li><strong>Experience:</strong> Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li> <li><strong>Leadership and management skills:</strong> Strong leadership, management, and interpersonal skills.</li> <li><strong>Communication and problem-solving:</strong> Excellent communication and problem-solving abilities.</li> <li><strong>Technical proficiency:</strong> Proficiency in hotel management software and Microsoft Office Suite.</li> <li><strong>Flexibility:</strong> Ability to work flexible hours.</li> </ul> <h4>Additional information</h4> <ul> <li>Good communication and customer contact skills.</li> <li>Service oriented with an eye for details.</li> <li>Ability to work effectively and contribute in a team.</li> <li>Self-motivated and energetic.</li> <li>Well-presented and professionally groomed at all times.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Execute the preparation and production of high-quality pastry items, desserts, and baked goods according to standardized recipes and guidelines.<br> Demonstrate creativity in developing new pastry recipes, desserts, and presentations while maintaining consistency in taste and quality.<br> Assist in organizing and maintaining a clean, efficient, and well-stocked pastry kitchen. Ensure compliance with hygiene and safety standards at all times.<br> Collaborate closely with the Pastry Chef and kitchen team to ensure smooth operations and timely delivery of pastry items for various outlets and events.<br> Support junior team members, providing guidance and training in pastry preparation techniques, culinary skills, and adherence to quality standards.<br> Assist in inventory control, stock rotation, and ordering of pastry ingredients and supplies to maintain optimal levels and minimize wastage.<br> Conduct regular quality checks on pastry products to uphold the hotel’s standards of excellence, presentation, and taste.<br> Ensure compliance with food safety regulations, HACCP standards, and sanitation requirements to maintain a clean and safe working environment.</p> <h4>Qualifications</h4> <ul> <li>+2 years of experience in a professional hospitality pastry kitchen within a luxurious environment.</li> <li>Culinary or pastry qualification from a recognized institution preferred.</li> <li>Knowledge of classic and modern pastry techniques.</li> <li>Strong eye for detail and artistic presentation.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Fluency in English.</li> <li>Additional languages are a plus.</li> </ul> <h4>Your team and working environment</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div>Job Description</div> <br> <p> <u>Scope of position:</u> </p> <p>The Chief Steward is responsible for leading the full stewarding operation of a large-scale, multi-outlet F&amp;B environment. This role ensures world-class hygiene, sanitation, equipment management, and cost control in line with brand standards, regulations and international food safety requirements.</p> <p>This is a hands-on leadership role visible on the floor, firm on standards and sharp on numbers.</p> <p> <strong> <u>Qualification:</u> </strong> </p> <ul> <li>A minimum of 3 to 5 years' extensive experience in a comparable role within a prestigious luxury hotel or resort is imperative.</li> <li>Comprehensive and in-depth knowledge of advanced cleaning procedures, proper chemical handling, and proficient operation of industrial dishwashing systems is essential.</li> </ul> <ul> <li>Proven experience as Chief Steward in a large hotel or resort with high-volume F&amp;B</li> <li>Strong knowledge of HACCP, food safety, hygiene, and sanitation standards</li> <li>Solid financial acumen: cost control, inventory control</li> <li>Confident leader with hands-on operational presence</li> <li>Fluent English required</li> <li>Unwavering commitment to flexibility in work schedules, including the willingness to work various shifts, evenings, weekends, and public holidays, is expected.</li> <li>Demonstrated exceptional leadership abilities, superior organisational skills, and advanced problem-solving capabilities are crucial.</li> <li>Exemplary communication skills and the ability to cultivate and maintain professional interpersonal relationships are paramount.</li> <li>Proven capacity to perform effectively under high-pressure situations and thrive in a diverse, multicultural environment is necessary.</li> </ul> <p> <u> <strong>Responsiblities:</strong> </u> </p> <ul> <li>Operational Leadership</li> <li>Lead and manage the stewarding department across all kitchens, outlets, banquets, and back-of-house areas</li> <li>Ensure continuous supply of clean, safe, and well-maintained equipment for all F&amp;B operations</li> <li>Oversee night cleaning, deep cleaning schedules, waste management, and back-of-house organisation</li> <li>Hygiene, Safety &amp; Compliance</li> <li>Enforce strict compliance with Vietnam food safety laws, HACCP, and Rixos hygiene standards</li> <li>Work closely with the Executive Chef and F&amp;B leadership on audits and inspections</li> <li>Maintain high standards in food production, storage, waste handling, and chemical usage</li> <li>Cost Control &amp; Asset Management.</li> <li>Control stewarding payroll, breakages, chemical consumption, and operating expenses</li> <li>Manage inventories, par stocks, and equipment lifecycle (including FF&amp;E)</li> <li>Support budgeting, forecasting, and annual inventory exercises</li> <li>People Leadership</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>A minimum of 3 to 5 years' extensive experience in a comparable role within a prestigious luxury hotel or resort is imperative.</li> <li>Comprehensive and in-depth knowledge of advanced cleaning procedures, proper chemical handling, and proficient operation of industrial dishwashing systems is essential.</li> </ul> <ul> <li>Proven experience as Chief Steward in a large hotel or resort with high-volume F&amp;B</li> <li>Strong knowledge of HACCP, food safety, hygiene, and sanitation standards</li> <li>Solid financial acumen: cost control, inventory control</li> <li>Confident leader with hands-on operational presence</li> <li>Fluent English required</li> <li>Unwavering commitment to flexibility in work schedules, including the willingness to work various shifts, evenings, weekends, and public holidays, is expected.</li> <li>Demonstrated exceptional leadership abilities, superior organisational skills, and advanced problem-solving capabilities are crucial.</li> <li>Exemplary communication skills and the ability to cultivate and maintain professional interpersonal relationships are paramount.</li> <li>Proven capacity to perform effectively under high-pressure situations and thrive in a diverse, multicultural environment is necessary.</li> </ul> <br> <div>Additional Information</div> <br> <p>experience is an asset<br> Prior experience working with Opera or a related system<br> Strong interpersonal and problem solving abilities<br> Fluency in English, additional languages are a plus</p></div></section>