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About the Role We are looking for a Creative Agency Operations Manager to join our customer’s Global Digital Marketing team through Intellias on a staff augmentation basis. This is the role that makes everything else possible. The Creative Factory is a fast-growing internal agency serving internal clients across 90+ markets. As the bridge between the project management and creative teams, you will own the operational flow of work—from intake and scoping through production, delivery, and close-out. You will act as the traffic controller and production lead, eliminating ambiguity, preventing missed timelines, balancing resources, and enabling creative specialists to consistently deliver professional, high-quality work.<br>The ideal candidate brings a startup mindset—proactive, structured, pragmatic, and biased toward action combined with the operational discipline required to run a complex, multi-disciplinary creative function at scale. Project Overview Our customer’s Creative Factory is a growing team of specialists across creative, production, and coordination functions, supporting market teams and business stakeholders across a global footprint. The Creative Agency Operations Manager will report directly to the Global Marketing Creative Operations Lead and work alongside the Creative Director as part of the Creative Factory’s leadership core.<br>The operating model is Jira-based and sprint-driven, with internal clients across multiple markets. As the in-house agency expands and workstreams become increasingly complex, this role will own and continuously improve the daily operations, processes, workflows, and resource management practices that enable the Creative Factory to achieve its ambition of becoming the agency of choice for the organization.<br>Key Responsibilities Workflow & Intake Management Own the end-to-end project workflow, including intake, scoping, scheduling, production, delivery, close-out, and feedback. Ensure every request follows a structured and predictable path through Jira, with accurate documentation at each stage. Triage and prioritize incoming briefs based on capacity, urgency, business impact, and strategic importance. Establish and manage a fast-track process for straightforward, quick-turnaround work, enabling small budgets and rapid timelines without compromising quality. Identify workflow gaps and proactively implement improvements. Communication & Stakeholder Management Serve as the operational bridge between the project management and creative teams, balancing priorities, expectations, and capacity. Negotiate priorities and timelines between creative specialists, project managers, and internal stakeholders. Remove operational overhead from designers, developers, editors, strategists, and other creative specialists so they can focus on delivering high-quality work. Act as the primary operational point of contact for external creative vendors, including freelance designers, agencies, and copywriters. Build trusted and collaborative relationships with the Global Digital Marketing team and local marketing teams across markets. Identify potential issues early and take prompt action to protect timelines, quality, and client expectations. Capacity & Resource Management Maintain clear visibility of team capacity, workload, and hours logged across the Creative Factory. Schedule work based on real resource availability across design, copywriting, video, UI/UX, and development. Coordinate resources across multiple disciplines and concurrent projects. Communicate workload status and capacity constraints proactively to the creative team and internal clients. Set clear expectations around timelines, dependencies, and delivery dates from the beginning of each engagement. Provide the creative team with weekly task plans and timelines aligned with agreed priorities. Scoping, Quoting & Client Liaison Scope and quote each request before production begins. Apply the internal rate card consistently and accurately. Manage client expectations regarding scope, timelines, resources, and deliverables. Obtain appropriate sign-off on scope before production starts. Serve as the primary operational liaison for internal clients across markets, providing responsive, organized, and solution-oriented support. Track project costs, risks, dependencies, and changes throughout the production lifecycle. Reporting & Continuous Improvement Track and report weekly on productivity, resource utilization, delivery performance, resourcing needs, and client satisfaction. Use analytics and performance data to identify trends, bottlenecks, and opportunities for improvement. Feed insights back into the workflow and operating model to improve throughput, predictability, and quality. Proactively identify process inefficiencies and recommend practical solutions. Drive continuous optimization of the Creative Factory’s operational model rather than simply maintaining existing processes.<br>Required Qualifications & Experience Bachelor’s degree in marketing, Communications, or a related field. Minimum 5 years of experience in marketing communications, project management, agency production, or related fields. Previous experience working within an advertising or creative agency is required. Candidates with only corporate project management experience and no agency exposure will not meet the requirement. Strong understanding of branding, marketing, and creative development, gained through close collaboration with creative teams. Ability to scope, brief, coordinate, and quality-check creative work. Hands-on copywriting or design production is not required. Working knowledge of digital marketing, AI tools, and media production workflows. Strong Jira proficiency, including workflow configuration, sprint planning, backlog management, and project tracking for multi-disciplinary teams. Excellent communication, negotiation, and interpersonal skills, with the ability to work effectively with both creative specialists and non-creative business stakeholders. Highly proactive and action-oriented, with a demonstrated ability to identify problems early and improve processes without being asked. Strong organizational and time-management skills, with exceptional attention to detail and the ability to manage multiple priorities under tight deadlines. Experience with project scoping, financial tracking, budgeting, and risk management in a production environment. Strong written and spoken English, with the ability to communicate clearly across creative, technical, and business audiences.<br>Nice-to-Have Qualifications Experience with internal rate card, cost allocation, or chargeback models. Familiarity with the full creative production lifecycle, including:Design Video production Copywriting UI/UXWeb development Direct, hands-on experience in a digital media or production environment. Experience working in a B2B or regulated industry. Additional European language skills.<br>What Success Looks Like In this role, success means creating an environment where creative teams can focus on great work because the operational foundation around them works seamlessly.<br>You will be successful when:Projects enter the Creative Factory with clear scope, priorities, timelines, and expectations. Teams have reliable visibility into workload and capacity. Creative specialists spend less time dealing with operational ambiguity. Internal clients know what to expect and receive proactive communication. Projects move through Jira consistently and predictably. Risks and bottlenecks are identified before they impact delivery. Data is used to improve productivity, resource allocation, and quality. The Creative Factory becomes faster, more scalable, and increasingly recognized as the organization’s agency of choice.<br>Why Join This Opportunity? Build something ambitious: Help establish and optimize the operational backbone of a genuinely ambitious in-house agency. Global scale: Work with a Creative Factory supporting internal stakeholders across 90+ markets. Real impact: Operate at the center of a growing creative function where your decisions directly influence delivery, quality, and team performance. Continuous improvement: This is an active optimization role—not simply a maintenance position. Innovation: Help the team experiment, improve workflows, and consistently deliver outstanding creative work within real-world constraints. Global technology partner: Join through Intellias on a stable staff augmentation engagement. Remote flexibility: Work fully remotely within the EU time zone.<br>Key Skills Creative Agency Operations | Agency Production | Project Management | Marketing Communications | Creative Workflow Management | Jira | Sprint Planning | Backlog Management | Resource & Capacity Planning | Scoping & Quoting | Rate Cards | Stakeholder Management | Vendor Management | Digital Marketing | Creative Production | Risk Management | Process Improvement | AI Tools | English<br>Education Bachelor’s degree in marketing, Communications, or a related field.
<p>Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p><p>As a Data Analyst, you will be in a central position, evangelising data and our methodologies to other functional analysts and stakeholders across the company. You will have close interaction with teams in marketing, sales, finance, and product. You will work in a fast-paced environment that is professional, international and entrepreneurial.</p><strong>Key Responsibilities:</strong><ul><li>Access data, construct and manipulate large datasets to support planned analyses using SQL, Python and similar tools.</li><li>Design and develop BI dashboards using Sisense or similar tools (Tableau, PowerBI, DataStudio) for various organisational metrics and indicators using best practices and industry standards in finance, sales, inventory, and other areas.</li><li>Help with defining KPI metrics and drive data governance through standardisation and communication.</li><li>Create the documentation and presentation for management.</li><li>Develop analysis and reporting capabilities; monitor performance and quality control plans to identify improvements.</li><li>Be adept at queries, report writing and presenting findings.</li><li>Research and validate entity data using appropriate internal and external data sources.</li><li>Liaise and analyse projects within the Reference Data environment.</li><li>Analyse, specify, test and implement interfaces, workflow solutions, and reference data solutions An example would be regression testing systems ahead of upgrades.</li><li>Participate in the design, implementation and interpretation of experiments/trials for continuous refinement of ongoing strategies.</li><li>Responsible for data quality and timely delivery of reports that make common business sense.</li><li>Participate in Analytics & Reporting trainings to evangelize data across the organization.</li><li>Be able to work autonomously without supervision.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in statistics, mathematics, computer science, or related field. Master s degree is a plus.</li><li>Minimum 3 years of work experience in analytics, having worked closely with products and commercials in an internet/e-commerce company.</li><li>Experience in e-commerce, internet, and/or digital media.</li><li>Extensive experience with SQL.</li><li>Proficient in Microsoft Excel.</li><li>Experience working with BI tools (e.g. Looker, Periscope, Tableau, etc.).</li><li>Skills in Python, R or similar tools are a big plus.</li><li>Knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, etc).</li><li>Good analytical skills with a demonstrated ability to translate data and information into actionable insights and business recommendations.</li><li>Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.</li><li>Good attention to detail.</li><li>Written and verbal proficiency in English.</li><li>Proactive and passionate: You are independently capable of seeking information, solving conceptual problems and delivering high-quality results in challenging situations.</li><li>Passion for data and metrics.</li><li>Hands-on attitude and the ability to thrive in a fast-paced environment.</li><li>Highly motivated, professional, creative, proactive and able to work independently and cooperatively in a diverse group.</li><li>Analytical thinking, Conceptual thinking, Detail-oriented, Business Acumen.</li><li>Strong curiosity and striving for continuous learning.</li><li>Thrive in a fast-paced, innovative environment.</li><li>Living the team values: Simpler. Better. Faster. A fast paced, high performing team.</li></ul>
<p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity. As part of this role, you are expected to deliver cybersecurity Governance, Risk, and Compliance (GRC) consulting services, including implementing ISO 27001, NIST CSF 2.0 assessments, and security maturity evaluations to produce practical remediation roadmaps. Key responsibilities: ISO 27001 Implementation : Execute gap assessments, establish ISMS governance structures, write security policies, develop SoAs, and prepare clients for certification audits. Risk Assessments: Evaluate current-state maturity across NIST CSF 2.0, CIS Controls; facilitate risk workshops and maintain Risk Registers. Client Delivery : Conduct stakeholder interviews, perform control validations, and deliver executive dashboards, maturity reports, and improvement roadmaps. Connect to your skills and professional experience. To succeed in this role, you will need to match the following criteria: Bachelor s degree in Computer Science, Information Security, or a related field. 3-6 years of GRC Consulting experience Technical fluency in ISO 27001:2022, NIST CSF 2.0, ISO 27005, and major GRC platforms (ServiceNow, Archer). Mandatory Certifications : ISO 27001 Lead Implementer/Auditor Preferred Certifications : CISM, CRISC, or CISSP. Personal independence. Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. Connect to your Industry. What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organizations; I wanted to be part of a team that made a difference that I could be proud of. Dan, Consulting Connect with your colleagues. Location: Cairo. Egypt Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when, and how you work. You ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working. Our commitment to you. Making an impact is more than just what we do: it s why we re here. </p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Information Security, or a related field. 3-6 years of GRC Consulting experience Technical fluency in ISO 27001:2022, NIST CSF 2.0, ISO 27005, and major GRC platforms (ServiceNow, Archer). Mandatory Certifications : ISO 27001 Lead Implementer/Auditor Preferred Certifications : CISM, CRISC, or CISSP.</p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>To be responsible for the capacity planning, design, installation, configuration, migration, performance monitoring, security and troubleshooting, for Vodafone enterprise storage and backup. Also handles the delivery of the infrastructure team roadmaps.</p>
<h4>Role profile</h4>
<ul>
<li>Mentor the junior team members to ensure best delivery</li>
<li>Manage the delivery of storage and backup capabilities in line with dynamic business demand</li>
<li>Supervise the support and monitoring for all enterprise storage and backup within Vodafone-IT to ensure their stability, growth, performance KPIs and end-to-end proactive monitoring</li>
<li>Participate with the vendor negotiation to maximize return on investment or strategy</li>
<li>Implement and provide reports for IT security, privacy, confidentiality policies and procedures related to all aspects of work with constituent customer and financial data</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Strong communication, presentation, analytical and problem solving skills</li>
<li>Good leadership skills</li>
<li>Dedication, sense of ownership, and ability to work within a team</li>
<li>Innovative and creative thinking for new solutions, technologies and data protection</li>
<li>The ability to work quickly, under pressure and to deadlines across the function groups</li>
<li>Must have technical or professional qualifications:</li>
<ul>
<li>Bachelor's degree in Computer Science or equivalent experience</li>
<li>Minimum 3 years systems working experience</li>
<li>Technical certificates in storage and backup</li>
<li>Excellent knowledge of storage and backup administration</li>
</ul>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>To read, analyze and digest what a business wants to accomplish with its data, and design the best possible ETL process and use it to design and create the data warehouse and all related extraction, transformation, and load of data functions in the company.</p>
<h4>Role profile</h4>
<ul>
<li>Ensure accurate and on-time project delivery.</li>
<li>Ensure a complete technical planned handover, and fully delivered documentation and technical manuals of new applications and services.</li>
<li>Optimize resource utilization for created jobs.</li>
<li>Effectively support different company departments to achieve their goals by providing all needed information.</li>
<li>Apply unified interfaces to all channels.</li>
<li>Participate in review and enhancement of company IT processes with other cross-functional departments.</li>
<li>Responsible for technical leadership and on-the-job training of newcomers.</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>0-2 years’ experience in BI domain.</li>
<li>Good knowledge of BI analytical and reporting tools.</li>
<li>Excellent analytical thinking.</li>
<li>Problem solving and decision making.</li>
<li>Very good knowledge of PL/SQL and UNIX shell scripting.</li>
<li>Proven experience in applying modifications and enhancements to current application designs.</li>
<li>Must have technical or professional qualifications:
<ul>
<li>B.Sc. in Engineering - Communication or Computer Science.</li>
<li>Master’s degree in BI-related fields is a plus.</li>
<li>Experience in business intelligence field and tools.</li>
<li>Certificates in BI-related fields are a plus.</li>
</ul>
</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant guidance provided by Vodafone.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>What you’ll do</h4>
<p><strong>Role purpose:</strong> To run and manage cyber security systems and user access control facilities (logical & physical) to ensure that access is authorized according to Vodafone Egypt security policy.</p>
<h4>Who you are</h4>
<p><strong>Key accountabilities and decision ownership</strong></p>
<ul>
<li>Maintain cyber security systems availability and ensure resolving issues escalated from first line within the agreed SLA.</li>
<li>Responsible for implementation of bulk user access profiles defined and approved by the production system and data owners.</li>
<li>Responsible for implementing major approved and assigned security request for changes.</li>
<li>Maintain knowledge transfer and documentation of systems on hand.</li>
<li>Handle incidents communications within the team and with other teams when necessary.</li>
<li>Escalate issues to vendors and ensure that issues are resolved within contact SLA.</li>
</ul>
<p><strong>Key performance indicators:</strong></p>
<ul>
<li>Tel & IT security provided services stability (24/7).</li>
<li>100% of assigned trouble tickets are resolved.</li>
<li>Reported incidents are escalated and resolved based on agreed SLA.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>What's in it for you</h4>
<p><strong>Core competencies, knowledge and experience</strong></p>
<ul>
<li>Interpersonal and communication skills.</li>
<li>Time management skills.</li>
<li>Innovative thinking.</li>
<li>Team player and customer focused.</li>
<li>Logical thinking and takes responsibility.</li>
</ul>
<p><strong>Must have technical/professional qualifications:</strong></p>
<ul>
<li>Bachelor’s degree in engineering or computer science.</li>
<li>Experience 4-5 years in technology, including 3 years as security engineer.</li>
<li>Experience in security systems and services KPIs maintenance.</li>
<li>Generic or vendor security certificate is preferred (CISSP, CIH, CCNP, F5).</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Connect to your career at Deloitte</h4>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, and consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<ul>
<li>Identify and solve complex problems using a structured and logical approach.</li>
<li>Stay up to date on the latest data engineering technologies and trends.</li>
<li>Work with other engineering teams to integrate data engineering solutions with other systems.</li>
<li>Maintain and optimize data systems to ensure high availability and performance.</li>
<li>Design and implement data pipelines to collect, transform, and load data into data warehouses and data lakes.</li>
<li>Gather requirements from stakeholders and translate them into technical specifications.</li>
<li>Lead a team of data engineers in the design, development, and implementation of data engineering solutions.</li>
<li>Manage functional and non-functional requirements and have a deep understanding of systems engineering methodologies.</li>
<li>Build and maintain positive relationships with stakeholders, and effectively communicate technical concepts to non-technical audiences.</li>
<li>Manage multiple projects simultaneously in a highly organized and efficient manner.</li>
<li>Think creatively and come up with new solutions to problems.</li>
<li>Communicate effectively with technical and non-technical audiences, both verbally and in writing.</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<ul>
<li><strong>Technical skills:</strong> 7+ years of relevant experience.</li>
<li><strong>Cloud computing platforms:</strong> AWS / Azure / GCP</li>
<li><strong>Programming languages:</strong> Python / Java / Scala & Unix Shell scripting</li>
<li><strong>Data warehouse technologies:</strong> Redshift / Snowflake / BigQuery</li>
<li><strong>Data lake technologies:</strong> Hadoop, Apache Beam, Spark, and Hive</li>
<li><strong>Orchestration:</strong> Airflow / Control-M / (Any orchestration tool)</li>
<li><strong>Machine learning frameworks:</strong> TensorFlow, PyTorch, and scikit-learn</li>
</ul>
<h4>Connect to your service line - Technology & Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”<br><strong>- Dan, Technology and Transformation</strong></p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p>Are you a visionary IT leader ready to shape the technological landscape of a thriving organization? We are seeking an exceptional <strong>IT Manager</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is a thrilling <strong>on-site</strong> opportunity for a seasoned professional to drive innovation, ensure operational excellence, and lead a talented IT department.</p><p><strong>Overview:</strong> As our IT Manager, you will be the cornerstone of our technology operations, responsible for overseeing all aspects of our information technology infrastructure and services. You will strategize, implement, and manage cutting-edge solutions that empower our business and ensure seamless, secure, and efficient operations. This role is perfect for a proactive problem-solver with a passion for technology and leadership.</p><ul><li><strong>Key Responsibilities:</strong><ul><li><strong>Lead and mentor</strong> a dedicated team of IT professionals, fostering an environment of growth and continuous improvement.</li><li><strong>Oversee the design, implementation, and maintenance</strong> of all IT systems, networks, and infrastructure.</li><li><strong>Develop and enforce IT policies and procedures</strong> to ensure data security, system integrity, and compliance.</li><li><strong>Manage IT projects</strong> from conception to completion, ensuring timely delivery and adherence to budget.</li><li><strong>Evaluate and recommend</strong> new technologies, tools, and methodologies to enhance efficiency and productivity.</li><li><strong>Administer vendor relationships</strong>, negotiating contracts and managing service level agreements.</li><li><strong>Provide strategic input</strong> on technology direction, aligning IT initiatives with overall business objectives.</li><li><strong>Ensure robust cybersecurity measures</strong> are in place and constantly updated to protect company assets.</li></ul></li><li><strong>Skills & Technologies:</strong> You will leverage a comprehensive understanding of <strong>Computer Engineering</strong>, <strong>Information Technology (IT)</strong>, and <strong>Computer Science</strong> principles. Expertise in <strong>IT Infrastructure Management</strong>, <strong>Network Administration</strong>, <strong>Cybersecurity</strong>, <strong>Project Management</strong>, and <strong>Team Leadership</strong> is crucial. Familiarity with <strong>Cloud Technologies</strong>, <strong>Data Management</strong>, and <strong>Business Continuity Planning</strong> will be highly valued.</li><li><strong>Growth Opportunities:</strong> This role offers significant potential for professional development and career advancement. You will have the chance to spearhead transformative projects, learn emerging technologies, and expand your leadership capabilities within a supportive and forward-thinking environment. Your contributions will directly influence the company's technological roadmap.</li><li><strong>Team & Culture:</strong> Join a collaborative and innovative team where your ideas are valued, and your expertise is celebrated. We believe in empowering our employees and fostering a culture of mutual respect, continuous learning, and shared success.</li><li><strong>Impact:</strong> Your leadership will be pivotal in maintaining our operational stability, enhancing our technological capabilities, and driving the digital transformation of our business. You will directly contribute to our strategic goals and ensure our technology infrastructure is resilient, scalable, and future-proof.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Exceptional Qualifications:</strong><ul><li>A solid academic foundation in <strong>Computer Engineering</strong>, <strong>Information Technology (IT)</strong>, or <strong>Computer Science</strong>.</li><li>A minimum of <strong>5-10 years of progressive experience</strong> in IT, with a significant portion in a leadership or managerial capacity.</li><li>Proven expertise in <strong>IT Infrastructure Management</strong>, <strong>Network Administration</strong>, and robust <strong>Cybersecurity</strong> practices.</li><li>Demonstrated success in <strong>Project Management</strong>, delivering complex IT initiatives on time and within scope.</li><li>Strong capabilities in <strong>Team Leadership</strong>, inspiring and developing high-performing IT teams.</li><li>Experience with <strong>Vendor Management</strong> and <strong>Budget Management</strong> for IT operations.</li><li>Strategic thinking with the ability to contribute to <strong>Strategic Planning</strong> and align IT with business goals.</li><li>Proficiency in modern technologies, including various <strong>Cloud Technologies</strong> and best practices in <strong>Data Management</strong> and <strong>Business Continuity Planning</strong>.</li><li>A proactive approach to <strong>Technical Support</strong> and problem-solving, ensuring minimal disruption to operations.</li><li>Excellent communication and interpersonal skills, capable of engaging with all levels of an organization.</li></ul></li><li><strong>Career Level Expectations:</strong> This is a <strong>Manager-level</strong> position requiring a leader who is ready to take ownership, drive change, and inspire excellence within their team and across the organization.</li></ul>
<p>Envision Employment Solutions is currently looking for an SAP GRC Specialist for one of our partners. THE ROLE Every access request, every segregation of duties conflict, every compliance gap gets caught, addressed, and closed through the frameworks you build and maintain. You'll sit at the intersection of technology and governance, implementing and configuring SAP GRC solutions that keep the organization operating within regulatory bounds while giving the business room to move. You'll be the person stakeholders across the company turn to when they need to understand not just what SAP GRC can do, but what it should do for their specific risk landscape. WHAT YOU LL DO Implement and configure SAP GRC solutions across Access Control, Process Control, and Risk Management modules, tailored to specific business needs and compliance requirements Collaborate with stakeholders across departments to conduct comprehensive risk assessments, identify vulnerabilities, and develop mitigation strategies Design and implement governance frameworks, policies, and procedures that align with regulatory standards, industry best practices, and internal guidelines Analyze business processes to identify Segregation of Duties (SoD) conflicts, and design role based access controls (RBAC) and authorization profiles that keep users limited to what they actually need Provide ongoing support and maintenance for SAP GRC systems, including troubleshooting, performance optimization, and user training Lead GRC related projects and process improvements that drive organizational maturity in risk management and compliance Conduct regular audits and reviews of GRC processes and controls, evaluating effectiveness and recommending remedial actions Serve as a subject matter expert and trusted advisor on GRC matters for senior management, internal stakeholders, and external auditors Stay current on emerging regulatory requirements and GRC trends, and bring that insight back into the organization's risk and compliance posture WHAT WE RE LOOKING FOR Bachelor's degree in Information Technology, Business Administration, Finance, or a related field. A Master's degree is a plus 8+ years of experience implementing, configuring, and maintaining SAP GRC solutions, with a focus on Access Control, Process Control, and Risk Management modules Demonstrated expertise in risk assessments, governance framework development, and compliance program implementation in complex organizational environments A proven track record of leading GRC related projects, initiatives, or audits Professional certifications in SAP GRC and/or risk management (e.g., CISA, CRISC) are highly desirable Strong technical proficiency in SAP ERP systems, SAP Security concepts, user provisioning, and role administration Excellent written and verbal English YOU LL THRIVE HERE IF YOU You see access control as a design problem, not just a checkbox You can spot a Segregation of Duties conflict before it becomes an audit finding You're comfortable being the person both auditors and business teams come to for answers You like translating regulatory requirements into frameworks people can actually work with You want ownership over how governance and compliance actually function inside a business, not just theory on paper</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Information Technology, Business Administration, Finance, or a related field. A Master's degree is a plus 8+ years of experience implementing, configuring, and maintaining SAP GRC solutions, with a focus on Access Control, Process Control, and Risk Management modules Demonstrated expertise in risk assessments, governance framework development, and compliance program implementation in complex organizational environments A proven track record of leading GRC related projects, initiatives, or audits Professional certifications in SAP GRC and/or risk management (e.g., CISA, CRISC) are highly desirable Strong technical proficiency in SAP ERP systems, SAP Security concepts, user provisioning, and role administration Excellent written and verbal English</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br>
For Enterprises, these are key factors of success. For us, they're our core expertise.<br>
<br>
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br>
<br>
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br>
<br>
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br>
<strong>Sutherland</strong><br>
Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong> <strong>GDS (Sabre)</strong> <strong>Trainer</strong> to join one of our growing <strong>travel </strong>programsin <strong>Cairo</strong>. The <strong>Trainer </strong>will have a passion for air travel along with working knowledge of the <strong>Sabre</strong> platform while leading a team to ensure the highest level of customer experience.</p><br><p><strong>As a Trainer, you will:</strong></p><br><ul><li>Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. (Sabre platform)</li><li>Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.</li><li>Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.</li><li>Facilitate all aspects of floor-training and BQM training for the program.</li><li>Supervise and coach learners in nesting & BQM type environments.</li></ul><p><strong>You'll also train new hires (luxury air travel sales/representatives) ensuring they are 100% equipped to carry out the following activities with white glove service while meeting and exceeding sales targets:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems & Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of <strong>training facilitation experience</strong> <u>within the air travel industry</u> (luxury travel sales preferred)</li><li>Ability to enable, guide, evaluate & deliver soft & technical skills training on all aspects of client training.</li><li><p><strong>GDS tools training experience is a must (Sabre)</strong></p><br></li><li><p>Deep passion for luxury air travel and knowledge </p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Envision Employment Solutions is currently looking for Senior SAP FICO Implementation Consultant for one of our partners, a leader in the Consulting & Technology Services !<br> Objective: We are seeking an experienced Senior SAP FICO Implementation Consultant to lead the design, configuration, and delivery of SAP Finance and Controlling solutions.<br> In this role, you will work closely with business stakeholders and cross-functional teams to implement, optimize, and support SAP FICO solutions that enhance financial processes and drive operational efficiency.<br> Responsibilities: Lead and manage SAP FICO implementation projects from initiation to post-implementation support, ensuring adherence to project timelines, budgets, and quality standards.<br> Collaborate with cross-functional teams, including business stakeholders, IT teams, and external vendors, to gather business requirements and design SAP FICO solutions that align with organizational goals.<br> Conduct detailed analysis of existing business processes and systems to identify gaps and opportunities for process optimization and automation.<br> Configure and customize SAP FICO modules to meet business requirements, including General Ledger accounting, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, and Internal Orders.<br> Perform data migration activities, including data extraction, cleansing, and transformation, to ensure smooth transition from legacy systems to SAP FICO.<br> Develop and execute comprehensive test plans, including unit testing, system integration testing, and user acceptance testing, to validate the functionality and performance of SAP FICO solutions.<br> Provide end-user training and support during the implementation phase and post-implementation to ensure successful adoption of SAP FICO systems and processes.<br> Troubleshoot and resolve complex issues and system defects related to SAP FICO modules, working closely with technical teams and SAP support to identify root causes and implement appropriate solutions.<br> Stay current with SAP FICO best practices, industry trends, and advancements in technology, and proactively recommend process improvements and system enhancements to optimize financial operations.<br> Mentor and guide junior team members, sharing your knowledge and expertise in SAP FICO implementation methodologies, tools, and techniques.<br> Bachelor’s degree in finance, accounting, or a related field.<br> An advanced degree is a plus.<br> Minimum of 6 years of hands-on experience in SAP FICO implementation, configuration, and support.<br> Fluency in English is a must.<br> French or German is an advantage.<br> Soft skills – Stakeholder management, workshop facilitation, change management.<br> Strong expertise in SAP Finance (FI) and Controlling (CO) modules, including experience with submodules such as General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, and Internal Orders.<br> Proven experience in leading end-to-end SAP FICO implementation projects, including requirements gathering, solution design, configuration, testing, and user training.<br> In-depth knowledge of financial accounting principles and business processes, coupled with the ability to map business requirements to SAP FICO functionalities.<br> Proficient in SAP FICO configuration, including chart of accounts, company code settings, fiscal year variants, document types, posting keys, and other relevant configuration elements.<br> Strong understanding of integration points between SAP FICO and other SAP modules (e.<br>g., MM, SD) and the ability to collaborate effectively with cross-functional teams.<br> Excellent analytical and problem-solving skills, with the ability to identify, analyze, and resolve complex issues related to SAP FICO.<br> Solid project management skills, including the ability to prioritize tasks, manage multiple priorities simultaneously, and deliver projects on time and within budget.<br> Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.<br> SAP FICO certification is highly desirable.<br></span> </div>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Analyse business requirements of Vodafone products and services for both pre-paid and post-paid subscribers.<br>
Design and implement products and services in charging domain.<br>
Apply coding practices such as unit testing, test driven design, writing test scripts for automation with tools such as Selenium, UiPath and JMeter, etc.<br>
Own code end-to-end from design to development on charging platforms.<br>
Embrace automation and DevOps techniques and use of version control.<br>
Ensure all products and services have the highest quality and best customer experience.<br>
Third-line support for handling live customer complaints in case it requires fix or enhancement.<br>
Communication with technical, business, finance and customer care stakeholders to agree on requirements and proposed design.<br>
Work collaboratively in Agile team to deliver business requirements.<br>
Plan charging system upgrades, expansions and integrations with different network and IT platforms.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Detailed analysis of business requirements.</li>
<li>Approaching simple and optimum design for products and services.</li>
<li>Strategic thinking in building new solutions.</li>
<li>Ensure proper documentation for all products and services.</li>
<li>Sharing knowledge with team members and make use of best practices.</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Detailed analysis of business requirements.</li>
<li>Time-management and multi-tasking skills.</li>
<li>Ability to work under stress.</li>
<li>Excellent oral and written communication.</li>
<li>Innovation and taking initiatives.</li>
<li>Data driven analytical skills.</li>
<li>Must have technical and professional qualifications:</li>
</ul>
<ul>
<li>B.Sc. of Computer Science or Computer Engineering.</li>
<li>Background in computer science basics (data structures, algorithms, etc.).</li>
<li>Knowledge of development tools and relevant programming front and back end languages such as NodeJs and Javascript.</li>
<li>Database knowledge including SQL and NoSQL databases.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role profile</h4>
<p>Monitor and maintain OpenStack services and components.<br>
Troubleshoot service failures, performance issues, and infrastructure alerts.<br>
Apply patches, updates, and configuration changes.<br>
Work closely with engineering teams to enhance platform reliability.<br>
Maintain documentation for operational procedures and incident handling.<br>
Operate, monitor, and maintain VMware infrastructure components (vCenter, ESXi hosts, NSX-T, and vCloud Director).<br>
Manage virtual machines, templates, resource pools, and datastores.<br>
Monitor system health, performance, and capacity using VMware and third-party tools.<br>
Perform incident, problem, and change management in line with ITIL processes.<br>
Apply patches, firmware upgrades, and lifecycle management for VMware infrastructure.<br>
Troubleshoot virtualization, networking, and storage-related issues.<br>
Ensure backup, disaster recovery, and high-availability configurations are functional.<br>
Collaborate with planning/implementation teams to support new deployments and integrations.<br>
Generate performance and capacity reports for management review.</p>
<h4>Competencies and qualifications</h4>
<p>2–4 years of OpenStack operations experience.<br>
Strong understanding of Linux (Ubuntu/CentOS) and networking fundamentals.<br>
Familiarity with OpenStack core services and their interdependencies.<br>
Experience with monitoring and logging tools (Prometheus, ELK).<br>
Good troubleshooting and problem-solving skills.<br>
2–4 years of hands-on experience in VMware operations and administration.<br>
Strong knowledge of VMware Cloud Foundation (VCF), vCenter, ESXi, NSX-T, including DFW, Tier-0/Tier-1 Gateways, and VMware Cloud Director.<br>
Experience with resource optimization, snapshot management, and storage integrations (SAN/NAS).<br>
Familiarity with VMware tools such as vRealize Operations, vRealize Log Insight, and vSphere Lifecycle Manager.<br>
Basic scripting knowledge (PowerCLI, Python, or Bash) for automation and reporting.<br>
Understanding of networking (VLANs, routing, firewalls) and backup integrations (Veeam or similar).<br>
VMware certification (VCP or higher) is preferred.</p>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the company’s careers site for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role profile</h4>
<ul>
<li>Digital and technology projects</li>
<li>Work in an agile environment with different teams (Development, Product, Operations, and Design) to assure the QA coverage</li>
<li>Plan, deploy, and manage the testing activities for any given engagement</li>
<li>Drive improvement in test methodologies and technologies for test automation, reporting, traceability, and defect management</li>
<li>Use the agreed test tools, trackers, and environments to execute the test scripts and create all test deliverables and results</li>
<li>Ensure each product release meets well-defined high quality standards</li>
<li>Support the career development of test engineers</li>
</ul>
<p>An agile, experienced team. You will work in a flex open space, with a scrum master to help guide the process and a product owner to represent the business’ needs.</p>
<h4>Competences & requirements</h4>
<ul>
<li>Excellent communication, interpersonal, and presentation skills</li>
<li>Manage a QA team for the development and execution of test cases</li>
<li>Drive testing automation, scripting, and regression testing utilizing offshore test automation engineers</li>
<li>Track and analyze support and field regression data to identify new policies and procedures necessary to ensure high quality releases</li>
<li>Engineering or computer science background is a must</li>
<li>6+ years of relevant QA experience</li>
<li>Superior analytical skills, including strong ability to identify and solve ambiguous problems</li>
<li>1-2 years of people management experience</li>
</ul>
<p><strong>Technologies and tools you’ll work with and need to know:</strong> Agility, TDD, Automation, Continuous Integration, ALM, Jira, Confluence, Selenium, Appium, DevOps.</p>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>What's in it for you</h4>
<ul>
<li>Working with latest technologies. We will give you something to brag about outside!</li>
<li>Agile ways of working</li>
<li>A company culture that balances between being a well-established global corporate and a dynamic startup</li>
<li>Various channels to learn from; cool tech talks, rich online trainings, LinkedIn learnings and more</li>
<li>Working opportunity with global teams. Yes! You might as well travel to meet them</li>
<li>A space for you to innovate; yearly innovation hackathon</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued, and included.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Billing support specialist providing L2 support for technology and business stakeholders.<br>
Coordination and tracking of proactive and reactive operational activities and ensure that the services provided to customers are continuously available.<br>
Performing to service level agreement (SLA) performance levels.<br>
Ensure the billing system high availability and resilience with least outage time and minimal customer impact.<br>
Observing and analysing repetitive problems and customer complaints and set and implement an action plan to avoid them.<br>
Continuously review and update monitoring and alarming procedures and ensure they are efficient and effective.<br>
Ensure conforming to Vodafone's security and privacy policies and standards.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Abide to SLA in billing support daily activities and interactions.</li>
<li>Review current manual jobs and automate them for higher productivity and effectiveness.</li>
<li>Ensure bill cycles activities run and complete on the scheduled dates and within SLAs.</li>
<li>Enhance mean-time-to-resolve (MTTR) of trouble tickets.</li>
<li>Embrace automation and DevOps techniques.</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Excellent oral and written communication skills.</li>
<li>Strong data-driven analytical skills.</li>
<li>Creative and problem solver with a passion to provide excellent customer experience.</li>
<li>Comfortable with a multi-tasking, high-energy environment.</li>
<li>Flexible to adapt to a 24x7 operating environment.</li>
<li>Experience in managing full application stacks from the OS up through custom applications.</li>
<li>Exposure to virtualization, cloud computing and cybersecurity is a plus.</li>
<li>Must have technical or professional qualifications:</li>
<ul>
<li>Bachelor degree in computer science, engineering or a related field.</li>
<li>Experience in telco billing systems.</li>
<li>3+ years of experience with systems administration in Linux/Unix.</li>
<li>3+ years of experience with databases.</li>
<li>Programming or scripting experience (Java, Perl, Python, etc.).</li>
<li>Good knowledge in computer networks.</li>
<li>Experience supporting a 24x7 production environment.</li>
</ul>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p>Talent 360 is hiring an Oracle Senior Project Manager (10+ years of experience) with a strong background as an Oracle Consultant to lead enterprise Oracle ERP implementation and digital transformation projects. You will be responsible for managing the end-to-end delivery of complex Oracle projects, working closely with clients, executive stakeholders, functional and technical teams, and implementation partners to ensure successful project execution, timely delivery, and achievement of business objectives. Key Responsibilities Lead the end-to-end delivery of large-scale Oracle ERP implementation and transformation projects. Manage projects across Oracle Fusion Cloud and/or Oracle E-Business Suite environments. Leverage prior experience as an Oracle Functional or Technical Consultant to understand business requirements, solution design, implementation challenges, and delivery dependencies. Define project scope, objectives, deliverables, timelines, milestones, and success criteria. Develop and maintain comprehensive project plans, resource plans, RAID logs, and governance frameworks. Manage cross-functional project teams, including Oracle functional consultants, technical consultants, client stakeholders, and third-party partners. Coordinate project activities across multiple Oracle tracks, including Finance, SCM, HCM, EPM, Technical, and other relevant business areas. Lead project governance meetings, steering committee meetings, status reviews, and stakeholder communications. Monitor project progress, deliverables, dependencies, risks, issues, and change requests. Identify potential project risks and implement mitigation and corrective action plans. Ensure project deliverables are completed on time, within scope, budget, and agreed quality standards. Manage client relationships and act as the primary escalation point for project-related matters. Coordinate with functional and technical teams to resolve implementation challenges and ensure alignment between business requirements and Oracle solutions. Monitor project budgets, resource utilization, timesheets, financial performance, and overall project profitability. Lead project phases including requirements gathering, solution design, implementation, testing, cutover, go-live, and post-go-live stabilization. Prepare and present project status reports, management dashboards, and executive-level updates. Ensure project documentation, governance records, and implementation deliverables are complete and up to date. Support resource planning, consultant allocation, onboarding, and performance monitoring. Drive continuous improvement, lessons learned, and best practices across Oracle project delivery. Mentor and guide project teams while promoting accountability, collaboration, and high-quality delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>10+ years of experience in Oracle ERP implementation, consulting, and project management.</li><li>Proven experience working as an Oracle Functional or Technical Consultant , with a strong understanding of Oracle implementation and delivery activities.</li><li>Proven experience managing end-to-end Oracle ERP implementation and transformation projects .</li><li>Hands-on experience with Oracle Fusion Cloud and/or Oracle E-Business Suite (EBS) .</li><li>Strong understanding of Oracle ERP implementation methodologies, project lifecycles, and delivery processes.</li><li>Experience managing cross-functional Oracle teams across tracks such as FIN, SCM, HCM, EPM, Technical, and other enterprise applications .</li><li>Proven experience managing project scope, timelines, budgets, resources, risks, issues, dependencies, and change requests.</li><li>Strong client-facing and stakeholder management experience, including communication with senior and executive stakeholders.</li><li>Experience leading project governance, steering committee meetings, status reporting, and executive presentations.</li><li>Strong understanding of Oracle functional and technical implementation activities, including requirements gathering, solution design, configuration, integrations, testing, cutover, go-live, and post-go-live support.</li><li>Proven experience managing multiple projects or large-scale complex implementations simultaneously.</li><li>Experience in project financial management, including budget tracking, resource utilization, timesheets, invoicing, and project profitability.</li><li>Strong leadership, communication, negotiation, problem-solving, and decision-making skills.</li></ul>
<p><h4>Deloitte Innovation Hub | Cloud & DevOps Engineering Senior Technical Lead, Cairo, Egypt</h4>
<p>Connect to your career at Deloitte</p>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<ul>
<li>Work with a team to realize the ultimate solution for infrastructure and network configuration, automation and deployment for AWS, GCP, Azure.</li>
<li>Build and innovate to replace large-scale manual operating processes with scripts and applications.</li>
<li>Contribute to build and deploy automation support (CI/CD) in AWS, GCP, Azure.</li>
<li>Develop infrastructure as code and testable infrastructure in AWS, GCP, Azure.</li>
<li>Develop appropriate metrics to demonstrate performance and operational efficiency by also thinking on how to script and automate better (value) chain monitoring and (chain) testing.</li>
<li>Drive analysis, design and development of automation tools for configuration, provisioning, deployment, development, and operational tasks.</li>
<li>Work cross-functionally with various App DevOps teams to test and drive amazing results in an international context.</li>
<li>Design automated systems management solutions with self-repair/healing as the goal.</li>
<li>Focus on reducing technical lead time for infra and network for all DevOps teams.</li>
<li>Provide huge positive customer impact by reducing downtime and costs.</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<ul>
<li>10+ years’ experience with cloud hyperscales, such as GCP, AWS or Azure.</li>
<li>Experience in cloud implementation such as application development and infrastructure as code (Terraform, AWS SAM, CloudFormation).</li>
<li>Confident with key DevOps practices - CI/CD, IaaS, containerization and deployment pipelines.</li>
<li>Provide expertise in one or more of the following areas: sysadmin, IaaS, full stack development, virtualization/containerization, environments and configuration management.</li>
<li>Experience with Python, Bash, Go scripting.</li>
<li>Understand the importance of observability and have built systems to focus on early insight into issues using monitoring and alerting.</li>
<li>Pioneer DevOps/SRE best practices with a curious mind and an ability to mentor junior employees.</li>
<li>Able to design and build frameworks or toolsets to be reused by the wider engineering community.</li>
<li>Extensive experience and expertise across the Splunk platform, its architecture and distributed components including premium apps (ITSI, Enterprise Security, Phantom, etc.).</li>
<li>Experience with data streaming technologies.</li>
<li>Experience of agile methodologies and associated toolsets and code repositories.</li>
<li>Strong collaboration and stakeholder engagement skills.</li>
<li>Self-motivated and organized person.</li>
<li>High level of attention to detail, the ability to think architecturally at ‘big picture’ and able to translate this into practical implementation.</li>
</ul>
<h4>Desirable</h4>
<ul>
<li>Cloud certified with experience.</li>
</ul>
<h4>Required</h4>
<ul>
<li>Strong technical skills and demonstrated experience in each of the following areas:</li>
<li>Excellent communication (written and oral) and interpersonal skills.</li>
<li>Deliver right solution architecture, automation and technology choices starting from experimentation and proof of concept phases of new analytical models.</li>
<li>Demonstrated teamwork and collaboration in a professional setting.</li>
<li>Flexible and willingness to work on different projects and programming.</li>
<li>Coordinate the work of a small team of junior engineers, or the build of a sizable application or tooling component.</li>
</ul>
<h4>Connect to your service line - Consulting</h4>
<p>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact on those matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology and Transformation</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p>Job Title Lead Consultant - Technical Job Scope We are seeking an experienced VMware Technical Lead to drive the successful delivery of VMware Cloud Foundation (VCF) engagements within our Professional Services organization. In this role, you will lead the technical execution of enterprise cloud transformation, modernization, migration, and infrastructure initiatives across multiple industries and geographies. You will serve as the primary technical authority on customer engagements, ensuring solutions are architected, implemented, and delivered to the highest standards of quality and operational excellence. As the Technical Lead, you will be responsible for validating solution architectures, providing technical governance, leading customer workshops, resolving complex technical challenges, and guiding projects through to successful production handover. You will work closely with customers, project managers, architects, consultants, and partner teams to ensure successful business outcomes. Beyond project delivery, you will play a key role in developing the consulting practice by mentoring team members, promoting technical excellence, sharing best practices, and helping build the next generation of VMware consultants and architects. This role is ideal for a hands-on technical leader who combines deep VMware expertise with strong consulting, customer engagement, and team leadership capabilities.</p><p>Main Duties and Responsibilities</p><ul><li>Lead the end-to-end technical delivery of VMware Cloud Foundation (VCF) engagements, from discovery and design through implementation, validation, and production handover.</li><li>Own the technical success of customer projects by ensuring solutions are delivered in alignment with VMware and Broadcom best practices.</li><li>Review, validate, and refine architectures, designs, and implementation plans to ensure scalability, operational readiness, and customer success.</li><li>Act as the primary technical authority for assigned engagements, providing leadership to project teams and serving as a trusted advisor to customer stakeholders.</li><li>Facilitate technical workshops, design reviews, architecture discussions, and executive-level customer engagements.</li><li>Drive technical governance, quality assurance, and risk management throughout the project lifecycle.</li><li>Lead the resolution of complex technical challenges across the VCF stack, including vSphere, vSAN, NSX, VCF Operations, VKS, Automation, and related technologies.</li><li>Mentor, coach, and enable consultants and architects by sharing knowledge, reviewing deliverables, and promoting technical excellence.</li><li>Contribute to practice development through reusable assets, standards, best practices, and technical enablement initiatives.</li><li>Support presales activities, solution reviews, effort estimation, and technical qualification when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Position Requirements Education</p><p>Bachelor s degree in Computer Science or any other related field</p><p>The following certifications are highly desirable:</p><ul><li>VMware & Broadcom Certifications</li><li>VMware Certified Professional VMware Cloud Foundation (VCP-VCF)</li><li>VMware Certified Advanced Professional (VCAP)</li><li>VMware Certified Design Expert (VCDX)</li><li>VMware vSphere Kubernetes Service (VKS) Certifications</li><li>Other advanced VMware or Broadcom certifications relevant to VMware Cloud Foundation and the Broadcom portfolio</li><li>Cloud Native & Kubernetes Certifications</li><li>Certified Kubernetes Administrator (CKA)</li><li>Other Kubernetes and cloud-native certifications are considered advantageous</li></ul><p>Experience</p><ul><li>14+ years of hands-on experience designing, implementing, and supporting VMware-based infrastructure solutions.</li><li>Strong expertise in VMware Cloud Foundation (VCF), with practical experience leading VCF deployments in enterprise environments. Experience with VCF 9 is highly desirable.</li><li>Deep technical knowledge across key VMware technologies, including vSphere, vSAN, NSX, VCF Operations, Automation, VKS, and associated ecosystem components.</li><li>Proven experience leading complex infrastructure and cloud transformation projects from design through production.</li><li>Strong architecture, troubleshooting, and problem-solving capabilities across multi-domain environments.</li><li>Excellent customer-facing, consulting, and stakeholder management skills, with the ability to build trust and influence technical decisions.</li><li>Experience leading technical teams, driving delivery excellence, and mentoring consultants and architects.</li><li>A passion for continuous learning, technical innovation, and developing the capabilities of others.</li><li>You should possess strong hands-on expertise across a significant portion of the VMware Cloud Foundation ecosystem, including: VMware Cloud Foundation (VCF 9), SDDC Manager, vSphere, vSAN, NSX, VMware Aria Suite, HCX, VMware Live Recovery (SRM), and vSphere Kubernetes Service (VKS).</li><li>We do not expect candidates to be experts in every technology listed. What matters most is a solid foundation across the core VCF stack, proven experience delivering enterprise-scale solutions, and a willingness to continuously expand your knowledge across the broader VMware and Broadcom portfolio.</li></ul>
<p>The incumbent report into the AI and Data management unit ( AI & Data unit ), that is accountable to the Director of the DTD. The other units and teams reporting to the DT Director include the Enterprise Architecture, Strategy & Planning unit, the Digital development and management unit, the Infrastructure & Security Team and the Global Service Desk and Endpoint Management team. Under the leadership of the Director, these units and teams serve as members of the global DTD management team, along with the CISO and Regional DT managers. The AI & Data unit is responsible to deliver greater value from IFRC s data, and ensures the development and implementation of IFRCs data and AI governance and strategy, in close collaboration with the IFRC s Data Protection Office and through indirect management of data professionals in other departments. The unit oversees all data operations, data product lifecycles and manages the organisation s data platform, as well as the coordination and support to AI initiatives. The Senior AI Cloud and Security Officer will also interact with internal and external AI and data experts, private sector, academia, external suppliers, vendors and consultants who are sourced to deliver AI-related activities. The Senior AI Cloud and Security Officer is responsible to design, deploy, and monitor AI systems that adhere to organizational policies and global best practices and is delivery by working closely with cross-functional teams. This includes managing Microsoft Purview s Data Security Posture Management (DSPM), securing AI/ML data pipelines, and enhancing the organization s cloud security posture.</p><p>AI Platform Management</p><ul><li>Oversee organizational AI platforms for development, testing, and production environments.</li><li>Implement best practices for AI lifecycle management, including model deployment, monitoring, and retirement.</li></ul><p>Security & Compliance</p><ul><li>Review AI applications to ensure compliance with organizational policies, ethical AI principles, and regulatory requirements.</li><li>Lead risk assessments and mitigation strategies for AI/ML systems and sensitive data.</li><li>Contribute to threat-modeling and incident response planning for AI-related risks</li></ul><p>Data governance</p><ul><li>Establish and maintain data lineage tracking for AI models to ensure transparency and compliance.</li><li>Collaborate with data scientists, developers, and compliance teams to enforce secure data governance.</li></ul><p>Automation & Integration</p><ul><li>Design and implement automated DSPM workflows using Microsoft Purview and Azure-native tools.</li><li>Develop and maintain security automation scripts and integrations (e.g., PowerShell, Python, Logic Apps).</li></ul><p>Cloud security</p><ul><li>Monitor and optimize Azure security controls including Defender for Cloud, Sentinel, and Key Vault.</li><li>Ensure proper configuration of identity and access management for AI workloads</li></ul><p>Innovation & Advisory</p><ul><li>Stay updated on emerging AI security trends, frameworks, and regulatory changes.</li><li>Advise leadership on strategic AI security initiatives and risk posture improvements.</li><li>Act as a main point of reference to support staff of all levels in understanding current practices and systems</li></ul><p><strong>Desired Candidate Profile</strong></p><p>In virtually all countries, people increasingly rely on and expect a diverse range of digital services (e.g., through their mobile devices) to interact with local government, companies, and community organizations and services. This disruption is already happening to humanitarian assistance. Yet, the Digital Divide remains a persistent and significant challenge at both national and local levels. The need for a successful and large-scale digital transformation is urgent. And Digitally Transforming the IFRC and its 191 members is a complex process which requires collaborative action and support across the membership. Therefore, the IFRC recently developed a Digital Transformation Strategy which was approved by the IFRC Governing Board in May 2021. The Digital Transformation Department (DTD) has full leadership responsibility for the implementation of the digital transformation strategy and the positive impact it will have on the 191 National Society members of the IFRC. The DTD provides strategic leadership and guides the IFRC Secretariat as well as the members network to adapt and innovate humanitarian services, drawing on digital services, data-enabled decision-making, and other opportunities for digital transformation in support of the IFRC s Strategy 2030. In addition, the DTD is responsible for the development and implementation of business transformation, information technology and digitalization services throughout the IFRC Secretariat, thereby supporting the same transformation in 191 NSs, setting the vision, and drawing stakeholders together on this digital journey.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About the Role</strong><p>We are looking for a Senior Product Manager to bring strategic clarity and operational discipline to a growing, multi-product portfolio (mCommons, Waterfall, Mappy/MAPI, and Rant & Rave). This is not a ticket-writing role — it's a role for someone who can see the bigger picture, coach a team that's currently more comfortable with execution than strategy, and build the roadmap and reporting discipline the organization needs as it scales post-independence.</p><br><p>You'll work directly with product leadership and existing Product Owners, helping the org move from reactive, ticket-by-ticket firefighting to proactive, roadmap-driven planning — while still staying close enough to the day-to-day to unblock teams when needed.</p><br><strong>What You'll Own</strong><strong>Roadmap & Strategy</strong><p>Own a "now / next / later" product roadmap across multiple products, communicating direction clearly to engineering, product, and executive stakeholders</p><br><p>Translate customer complaints and CSM (Customer Success Manager) requests into coherent strategic priorities — rather than one-off tickets with no bigger-picture tie-back</p><br><p>Anticipate shifts 2-3 months out and guide the team through pivots as priorities change</p><br><strong>Team Coaching & Facilitation</strong><p>Coach current Product Owners — who currently operate more like business analysts — to think and operate at a true product management level</p><br><p>Facilitate cross-product triage and planning conversations, understanding what's coming this week, next week, and next month across the portfolio</p><br><p>Support (not necessarily run) ceremonies like standups, grooming, and retros — existing team leads handle day-to-day facilitation, but you'll need visibility into these to inform the bigger picture</p><br><strong>Process & Reporting</strong><p>Fix broken sprint structure and reporting hygiene (currently, dev and QA work is mixed into a single sprint, breaking velocity and burndown tracking)</p><br><p>Establish consistent Jira ticket hygiene and standards across teams</p><br><p>Build reporting that can travel up to the executive level — clear, concise status that shows what's happening and why</p><br><strong>Cross-Functional & Cross-Timezone Coordination</strong><p>Bridge the gap between customer-facing teams (CSMs) and engineering/product — Mobile Commons operates as both a product company and a marketing agency, and requests from custom/high-touch clients need a cleaner intake process</p><br><p>Improve communication structure across a distributed team spanning US, India, Ukraine, and Russia — including async workflows, written standups, and centralized communication channels</p><br><p>Build strong working relationships across engineering and product — success here isn't just about engineering delivery, it's about making both sides effective</p><br><strong>Organizational Assessment</strong><p>In the first weeks, assess team structure and current process maturity across products, and provide a clear recommendation: is the current structure sufficient, or are additional roles (e.g., a Scrum Master or a second PM) needed?</p><br><strong>What We're Looking For</strong><strong>Must-Haves</strong><p>10+ years of experience in product/project management, ideally with progression into strategic product ownership</p><br><p>Proven experience running Agile/Scrum practices — certification (CSM, SAFe, or equivalent) strongly preferred</p><br><p>Demonstrated experience managing or coaching offshore/distributed engineering teams (India, Eastern Europe, or similar)</p><br><p>Strong systems thinking — comfortable zooming out from a single ticket to see organizational-level patterns and root causes</p><br><p>Experience fixing broken or immature PM processes (sprint structure, reporting, ticket hygiene) at a prior company</p><br><p>Excellent communication skills — able to translate technical/operational detail for executive audiences</p><br><strong>Nice-to-Haves</strong><p>Prior experience in a hybrid product + services/agency environment</p><br><p>Familiarity with a modern web tech stack (Java, Ruby on Rails, Elixir, or similar) — not required, but helpful for building credibility with engineering</p><br><p>Experience in martech, adtech, or mobile messaging/communications platforms</p><br><strong>What This Person Is NOT</strong><p>Not someone who needs to be told exactly what to do — this role is explicitly <strong>not</strong> "monkey work"</p><br><p>Not primarily a hands-on daily Scrum Master for a single team (existing leads cover that) — though comfort stepping in when needed is a plus</p><br><p>Not required to be a deep technical expert in any specific language/framework</p><br><strong>Success Looks Like (First 90 Days)</strong><p>A clear, socialized product roadmap across mCommons, Waterfall, Mappy, and Rant & Rave</p><br><p>Diagnosed and proposed a fix for the broken sprint/reporting structure</p><br><p>Existing Product Owners showing early signs of leveling up toward strategic thinking, not just ticket execution</p><br><p>A recommendation on whether additional roles (Scrum Master, junior PM) are needed</p><br><p>Improved visibility for leadership into weekly/monthly status across the whole portfolio</p><br> </div>