Safety Manager Jobs in Egypt

Role Overview:<br>We are looking for an experienced Manager – Sales & Partnerships (Travel Trade) to drive revenue and partnerships across travel trade ecosystem in Cairo. This role focuses on selling to tour operators, travel agents, hotels, wholesalers, DMCs, and is ideal for someone with deep industry experience and strong existing trade relationships. This is a hands-on commercial role with high visibility and direct impact on growth. Experience or understanding of the airport services and aviation-adjacent ecosystem will be a strong advantage.<br><br>Key Responsibilities:Drive revenue growth through strategic sales initiatives targeting tour operators, hotels, MICE, travel agents, wholesalers, DMCs, Corproates.• Own the end-to-end sales cycle including prospecting, pitching, commercial negotiations, contracting, and onboarding.• Identify new business opportunities within the travel trade ecosystem and convert them into long-term partnerships.• Account Management: Build, manage, and deepen relationships with key travel trade partners, acting as the primary point of contact.• Maintain a strong understanding of the Egypt travel trade landscape, competitive dynamics, and emerging trends.• Represent the company at industry events, trade shows, partner meetings, and networking forums.• Work closely with internal teams including product, marketing, operations, and finance to ensure seamless partner onboarding and execution.• Drive B2B and B2C sales of airport services via mobile application platform, including onboarding partners and distribution channels onto the platform.• Identify and onboard service providers (e.g., transport, F&B, retail, concierge, meet & assist, etc.) to be listed and sold through the airport marketplace ecosystem.• Develop and manage partnerships with travel trade and non-traditional partners (e.g., OTAs, fintech, loyalty programs, corporates) to drive app-based sales and user acquisition.• Collaborate with marketing and digital teams to support campaigns that drive app downloads, user engagement, and conversion.• Monitor sales performance and user behavior across the platform, providing commercial insights and recommendations to optimize revenue streams.• Support the development of bundled products (e.g., lounge + fast track + transfer) and dynamic pricing strategies tailored for both B2B and B2C channels.• Act as a commercial bridge between partners and the platform team to ensure continuous improvement of the digital offering.<br>Required Qualifications & Experience:5–10 years of experience in sales, business development, or partnerships within the travel trade industry.• Proven experience selling to tour operators, travel agents, hotels, MICE, Corporate wholesalers, DMCs.• Strong existing network and deep relationships within the Egypt travel trade (mandatory).• Knowledge of Religious travel demand and related travel ecosystem• Demonstrated success in closing commercial deals and managing strategic accounts.• Understanding of airport services, aviation services, or the airport ecosystem is a strong plus.• Candidate should be already based in Cairo Egypt and have right to work with the ability to travel locally and regionally as required.• Fluency in Arabic and English is a must.• Experience in digital platforms, e-commerce, marketplace models, or app-based service sales is highly preferred.• Strong understanding of B2C and B2B2C commercial models, including distribution, pricing, and customer acquisition strategies.• Experience working with or selling through digital channels such as apps, OTAs, or online marketplaces is an advantage.<br>About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.<br>Our promise to you:We will respect and value your background and perspectives We will work together with integrity We will share our incredible pride for job, company and industry<br>What we ask of you:Bring passion to all that you do Listen, move fast and think innovatively Speak up, have ideas and share them Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.<br>In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.<br>With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview <p>At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organisation, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future.</p><br> <p>At the heart of everything we do is our belief that&nbsp;<em>we bring the energy</em>&nbsp;- the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together.</p><br> <p>If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you.</p><br> <p>Ready to make an impact?</p><br> <p><strong>Why this role matters</strong></p><br> <p>As the Reward and Global Mobility Manager you will be accountable for leading and continuously improving the operational delivery of Scatec’s global reward and mobility programme, ensuring core processes are delivered consistently, efficiently and in line with business needs.</p><br> <p>The role holder owns the end-to-end delivery of key annual reward processes, including the annual salary review, performance management and Short-Term Incentive (STI) bonus cycle, global benchmarking, Long-Term Incentive and employee share-based programmes.</p><br> <p>The role contributes to ensuring Scatec’s reward and mobility programme is well benchmarked, fit for purpose, transparent and easy to understand, supporting the company’s ability to attract, retain and incentivise employees across functions and geographies.</p><br> <p>The role requires a highly analytical and detail-oriented reward professional with strong numerical capability, sound understanding of compensation practices, and the ability to communicate effectively with a broad range of stakeholders.&nbsp;</p><br> <p><strong>What you'll be doing</strong></p><br> <p>As the&nbsp;Global Reward Operations Lead you will be&nbsp;responsible for owning, orchestrating and running key annual global reward processes across Scatec, as well as supporting the management and evolution of the global reward programme for a market leader in renewable energy, ensuring the programme remains competitive and aligned with the organisation’s strategy and business objectives.</p><br> <ul> <li>Facilitate the Scatec annual global reward processes including salary reviews, performance/bonus cycle, benchmarking, option and share programmes</li> <li>Develop reward training materials and run capability building sessions with leaders and engagement sessions with employees to support the various reward cycles and priorities</li> <li>Conduct in-depth analysis of compensation data identifying trends and strategic insights to inform the global salary review</li> <li>Benchmark compensation packages against external market to ensure competitiveness, providing recommendations for adjustments where necessary</li> <li>Support the design, implementation, and management of variable pay and incentive programs to drive performance and reward top talent</li> <li>Conduct job evaluations to determine appropriate job levels, titles, and salary ranges, ensuring consistency across the organization</li> <li>Generate regular reports on compensation metrics and trends, providing actionable insights to support decision-making</li> <li>Stay informed of industry trends, best practices, and emerging regulations in compensation and benefits to inform the development of innovative reward strategies</li> <li>Ensure that all compensation and benefits programs adhere to legal and regulatory requirements, including equal pay and other relevant laws</li> </ul> <p>Your work will support real decisions, real assets, and real operational outcomes.</p><br> <p><strong>What you'll bring</strong></p><br> <p><strong>Experience and qualifications</strong></p><br> <ul> <li>Bachelor's degree in Human Resources, Business Administration, Finance, or a related field. Master's degree or relevant professional certification in compensation, benefits, global mobility or HR is advantageous</li> <li>8+ years experience in reward, compensation, benefits or HR operations, with experience managing annual reward cycles, benchmarking processes and/or incentive programmes in a complex international environment</li> <li>Strong understanding of compensation practices, market benchmarking, job evaluation, variable pay, share-based programmes and relevant legal, regulatory and governance requirements</li> <li>Advanced proficiency in Excel, PowerPoint, HRIS and compensation analysis tools, with confidence using technology, automation and AI-enabled tools to improve process efficiency, accuracy and reporting</li> <li>Strong attention to detail, with the ability to maintain data accuracy, confidentiality, auditability and compliance across sensitive reward and employee data</li> <li>Ability to work independently, collaborate effectively across functions and geographies, and influence stakeholders to deliver consistent reward outcomes</li> </ul> <p><strong>What it's like to work at Scatec</strong></p><br> <p>At Scatec, we combine purpose with performance. We value responsibility, clarity, and collaboration and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where good performance matters, and where you are trusted to take ownership without unnecessary hierarchy.</p><br> <p><strong>If you are motivated by technology, data and AI-enabled tools to improve accuracy, efficiency, insight generation and a deep understanding of compensation practices, this could be a strong next step in your career.</strong></p><br> <p><strong>What we offer</strong></p><br> <p>At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition.</p><br> <p>Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business need</p><br> </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled Customer Senior Project Manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <p><strong>Vision, planning and control</strong><br> Define and communicate the high-level vision and desired future state for the programme.<br> Create detailed programme plans, including resource requirements, interdependencies, and critical paths.<br> Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.<br> Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</p> <p><strong>Organisation & leadership</strong><br> Build and lead high-performing cross-functional teams.<br> Clarify skills requirements and manage recruitment and development during engagement.<br> Act as a coach and mentor, fostering collaboration and motivation.<br> Influence relationships with internal and external stakeholders and support effective business change.</p> <p><strong>Quality assurance and reporting</strong><br> Apply quality assurance standards across all work streams.<br> Implement robust reporting mechanisms for budget, timelines, and KPIs.<br> Maintain accurate financial and project documentation, including lessons learned and closure reports.</p> <p><strong>Risk, issue and change management</strong><br> Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</p> <p><strong>Financial management</strong><br> Align outcomes with benefits realisation plans and manage scope changes effectively.<br> Maintain business cases and ensure ongoing viability of projects and programmes.<br> Forecast and report on budgets and expenditure accurately.</p> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled customer senior project manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 7 years of experience managing major programmes within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact programmes for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li> <li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li> <li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li> <li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li> <li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li> <li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li> <li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li> <li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li> <li>Ensure staff attendance and document any late or absent employees</li> <li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li> <li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li> <li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li> <li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li> <li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li> <li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li> <li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li> <li>Provide performance feedback and handle disciplinary matters according to hotel standards</li> <li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li> <li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li> <li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li> <li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li> <li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li> <li>Assist guests with reports of lost or stolen articles following hotel policy</li> <li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li> <li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li> <li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li> <li>Review credit check reports and follow up on accounts beyond approved credit limits</li> <li>Coordinate delivery of in-room amenities to ensure timely service</li> <li>Review late checkout requests and communicate approvals to Housekeeping</li> <li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li> <li>Complete nightly rate checks and maintain awareness of discrepant rooms</li> <li>Conduct monthly departmental meetings and attend designated organizational meetings</li> <li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li> <li>Conduct performance reviews in a timely manner</li> <li>Foster a cooperative working climate that maximizes productivity and colleague morale</li> <li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li> <li>Document pertinent information in department logs and complete all closing duties</li> <li>Perform additional duties as assigned by management</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree, preferably in hospitality management or related field</li> <li>Minimum two years of leadership experience in concierge or front office operations in a luxury hotel environment</li> <li>Certification in an alcohol awareness program (TABC)</li> <li>Food handling certification</li> <li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li> <li>Fluency in English, both verbal and written</li> <li>Proficiency in basic arithmetic and financial calculations</li> <li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li> <li>Demonstrated ability to suggestively sell services and amenities</li> <li>Strong guest relations training background and experience</li> <li>Exceptional leadership and team management skills</li> <li>Advanced problem-solving and conflict resolution abilities</li> <li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li> <li>Excellent communication and interpersonal skills</li> <li>Strong organizational and time management abilities</li> <li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li> <li>Demonstrated crisis management and decision-making capabilities under pressure</li> <li>Cultural awareness and sensitivity in a diverse, international environment</li> <li>Meticulous attention to detail in documentation and record-keeping</li> <li>Ability to train, mentor, and develop team members effectively</li> <li>Strong analytical skills with the ability to interpret data and trends</li> <li>Resilience and adaptability in a fast-paced hospitality environment</li> </ul></p><p></p>

Job Position: Account Director Reports to: Senior Vice President of Sales<br>Efekta provides the world’s leading AI-powered learning technology. Our mission is to help everyone learn faster and go further by making personal tutoring affordable and accessible. Providing AI Personalized Learning that works alongside human teachers in schools, universities, and global companies. With an AI-driven curriculum, personal AI tutor, and AI teaching assistant, we deliver proven results at large scale.<br>We have extremely ambitious growth plans and are looking for highly talented and motivated salespeople to join us to help fuel these plans.<br>A career with us offers the scale and support of a global organization, and the pace, purpose, and energy of a fast-growing business. We look for thinkers and doers: creative, collaborative, and motivated people who are excited by education, language, and, in a world of AI, the art of the possible.<br>Who You Are A driven self-starter with killer instinct, strong ethics, and a proven ability to close complex, strategic deals. Entrepreneurial and resilient, thriving with autonomy and driving results through creativity and persistence. Credible in senior stakeholder conversations with government decision makers and communicate with confidence, empathy, and active listening. Naturally curious and commercially sharp — continuously learning and adapting. A networker and relationship builder with communication skills that can ‘sell’ us. Exceptional organizational skills and can work accurately in a fast-paced environment<br>What You’ll DoDevelop and execute go-to-market plans tailored to public school entities, private schools and universities, legislation-driven educational programs Engage and influence policymakers, regulators, state legislators, and education administrators to drive initiatives aligned with Efekta's mission Influence or respond to public policy and regulatory changes, often collaborating with lobbyists or Efekta's internal teams Manage full sales cycles: prospecting, proposal design (RFP/RFQ), negotiation, and closure Oversee KPIs such as new partnerships secured, revenue growth, sales funnel velocity, and policy impact.<br>What You’ll Bring Minimum 5 years’ sales experience within B2G or B2B. Proven ability to close complex high-value deals with Government and Institutions in your region/country. Knowledge and ideally network in the education sector (e.g. procurement, budgets, policy) Fluency in English as well as local language Experience in EdTech, SAAS, or Publishing is a plus<br>Why working at Efekta is great A balance of autonomy and support to develop and follow your own sales strategy. A start up fast paced environment with real potential to create transformative impact in schools and universities around the world if we succeed. Surrounded by passionate talented international teammates who are experts in education, technology and growth and who believe nothing is impossible. A chance to participate in our Global Experience Program, spending time in other offices and teams around the world. A competitive salary (based on track record) and benefits packages Celebrations, global gatherings and anniversary markers, including paid sabbaticals.<br>About EF Education First And Efekta Founded in 1965, EF (Education First) is a global association of education companies with people and innovation at its heart, that shares a common mission of opening the world through education, offering language, academic, cultural exchange and education travel programs. <br>Efekta is the fastest growing of these companies providing the world’s leading AI-powered learning technology to schools, universities and organisations. <br>Efekta is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.

Occupation Description The Development Director has bottom-line profit and loss responsibility for project conceptualization, planning, sign-off, and financial analysis; interface/coordinate with business development, design, tendering, construction, and handover management.<br>Job Scope Assist in the definition of project scope and objectives during orientation, involve all stakeholders; ensure technical and contractual feasibility. Ensure resource availability and allocation by managing internal resources and vendors for successful project execution. Manage the whole cycle of all projects from initiation to closeout daily by visiting sites, reviewing ongoing construction, and monitoring progress against planned timelines. Ensure that all fit-out work and projects are delivered on time, within scope, and within budget by frequent sites’ visits and follow-ups of the "ongoing" construction. Take corrective measures to bring projects back on track, if required. Follow up with all contractors for pending payments. Create and maintain comprehensive project documentation. Review and follow up on all new required design development pertaining to the project (new entrances, traffic circulation, flooring, new modifications, and extensions) and manage the complete development process including tendering, and execution. Establish a planning framework to ensure the initial work on the ground and other details are in place for master plans to be completed on time. Monitor various business, financial, and project management indices to ensure that projects are being developed profitably, highlighting any significant variations and taking steps to overcome these. Generate ideas and evaluate various creative options, discussing these with project teams and CDO/ Chief Executive Officer in order to arrive at the best possible alternative. Assess new development opportunities within all product and geographic markets including those development opportunities being pursued by the CEO. Monitor the progress of all developments, and liaise closely with other departments to enable other phases of the project such as the land and infrastructure, marketing, pricing, design, and construction to progress smoothly in accordance with approved master plans and concepts. Instruct, organize, and coordinate all development disciplines with the objective of harmonizing the diversified functions to deliver completed projects in accordance with the objectives established in the approved business cases. Management of the cross-functional relationship with internal and external stakeholders and oversee tasks assigned to the development management team. Apply the principles of Total Quality Management throughout all aspects of the Division’s business activities. Ensure that throughout all areas of the department’s activities, the ‘input’ activities such as planning, design, construction, legal, communications, asset management, finance, marketing, etc. are coordinated to ensure that the overall program, budget, and development concept are achieved and delivered as planned. Produce consolidated high-level executive reports, showing a clear picture of the entirety of the works within the real estate portfolio, recommending the strategy, and highlighting all critical issues, recommending actions and measures. Obtain Board approval for all new development projects through the Chief Development Officer and the CEO. In conjunction with and as required by Upper Management, contribute to the formulation and implementation of City Edge’s strategy in line with City Edge’s vision and mission. Ensure that strategy is translated into annual operational business plans and objectives for City Edge’s subsidiaries and departments and that performance is monitored and managed to ensure continuous improvement. Co-ordinate, the preparation of differing development strategies based on preliminary master plans for the submission of Project Business Plans and Land Development Strategies. Prepare/Manage/Review the development and operational business plans (including market research, due diligence reports, financial analysis, investment strategy, anchors strategy, pricing, sale and lease strategy, risk register, and exit strategy) of the assigned projects.<br>Education and Most Common Work Experience Requested Bachelor’s degree in Engineering, preferred Architecture.15+ years of related experience of which a minimum of 7 – 12 years should be in a similar position/responsibility in a similar Industry.

Company Description City Floor Decoration is the exclusive reseller of Forbo Flooring products in Egypt, offering a wide range of high-end solutions for commercial environments. Partnering with a global leader in floor coverings, the company provides materials and surfaces that are integral to everyday life in homes, workplaces, and public spaces. Forbo Flooring Systems brings more than 150 years of experience in high-quality commercial and residential floor coverings, with a strong focus on environmentally friendly, functional, and design-oriented products. Through this partnership, City Floor Decoration supports clients in enhancing the quality, durability, and aesthetic appeal of their spaces while maintaining sustainable practices.<br>Role Description This is a full-time, on-site Account Manager | Sales Engineer role based in New Cairo. The role involves managing key accounts, building long-term client relationships, and ensuring that customers receive tailored flooring solutions that meet their technical and commercial needs. The team member will identify and qualify new leads, present product portfolios, prepare proposals and quotations, and follow up on opportunities through to closing. Daily activities include conducting site visits, coordinating with internal technical and operations teams, providing product training and support to clients, and tracking sales performance against targets. The role also includes handling customer inquiries, resolving issues promptly, and maintaining high levels of customer satisfaction in line with company standards.<br>Qualifications<br> Strong skills in Account Management and Customer Satisfaction to build trust, retain clients, and grow business within existing accounts. Proficiency in Customer Service and Communication to handle inquiries, resolve problems, and present solutions clearly to diverse stakeholders. Ability in Lead Generation and prospecting to identify new opportunities, expand the client base, and support sustainable sales growth. Bachelor’s degree in Engineering, Business, Architecture, or a related field; experience in building materials, flooring, or construction is highly beneficial. Solid technical understanding of building materials and flooring systems, with the ability to translate technical features into client benefits. Comfort working on-site and visiting project locations, with strong organizational skills and attention to detail. Proficiency in MS Office and basic CRM tools; strong numerical skills for quotations and cost comparisons. Ability to work collaboratively with sales, technical, and operations teams, and to meet targets in a fast-paced environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Sohlat is looking for a highly analytical and results-driven Senior Conversion Rate Optimization (CRO) Specialist with strong experience in the Saudi Arabian market .<br> The Senior CRO Specialist will be responsible for improving conversion performance across client websites, landing pages, e-commerce platforms, and digital funnels.<br> The role will focus on analyzing user behavior, identifying conversion barriers, developing data-driven hypotheses, and leading structured experimentation programs to improve lead generation, customer acquisition, sales, and overall digital performance.<br> The ideal candidate combines strong analytical capabilities with a solid understanding of UX/UI, performance marketing, user behavior, and experimentation.<br> Key Responsibilities Develop and lead CRO strategies across multiple client websites, landing pages, and digital campaigns.<br> Analyze user behavior, website performance, customer journeys, and conversion funnels to identify optimization opportunities.<br> Build and manage structured A/B testing and experimentation roadmaps .<br> Develop hypotheses based on quantitative and qualitative data.<br> Conduct A/B tests, multivariate tests, usability tests, and other experimentation initiatives.<br> Analyze test results and translate findings into clear business recommendations.<br> Optimize landing pages for paid media campaigns to improve conversion rates, CPL, CPA, ROAS, and lead quality.<br> Improve e-commerce funnels, including product pages, category pages, cart, checkout, and post-purchase journeys.<br> Identify friction points, drop-off areas, and usability issues across customer journeys.<br> Use heatmaps, session recordings, funnel analysis, and behavioral analytics to understand user behavior.<br> Work closely with UX/UI designers to improve page structure, messaging, layouts, CTAs, forms, and overall user experience.<br> Collaborate with developers to ensure CRO recommendations and experiments are implemented correctly.<br> Partner with Performance Marketing, SEO, Content, Creative, and Account Management teams to align CRO initiatives with client objectives.<br> Set up and validate conversion tracking, events, funnels, and measurement frameworks.<br> Develop CRO dashboards and regularly report performance, findings, and recommendations to internal teams and clients.<br> Present CRO strategies, experiment results, and optimization recommendations to clients and senior stakeholders.<br> Stay updated on digital behavior, e-commerce trends, and conversion best practices within the Saudi market .<br> Paid Time Off Training &amp; Development Performance Bonus 5+ years of hands-on experience in Conversion Rate Optimization, Growth Marketing, Digital Analytics, or Performance Marketing.<br> Proven experience working with the Saudi Arabian market , with a strong understanding of local customer behavior, digital trends, and online purchasing patterns.<br> Strong practical experience with A/B testing, multivariate testing, experimentation frameworks, and hypothesis development .<br> Advanced proficiency with tools such as: Google Analytics 4 (GA4) Google Tag Manager (GTM) Microsoft Clarity Hotjar Mixpanel VWO Optimizely AB Tasty or similar experimentation platforms Strong understanding of conversion funnels, UX/UI principles, customer journey mapping, and landing-page optimization .<br> Proven experience optimizing both lead-generation and e-commerce websites .<br> Demonstrated ability to deliver measurable improvements in conversion rate, CPA, CPL, ROAS, revenue, or lead quality.<br> Strong analytical skills with the ability to work with complex datasets and translate findings into actionable recommendations.<br> Experience working closely with designers, developers, performance marketers, and content teams.<br> Strong understanding of paid media landing-page optimization.<br> Ability to manage multiple CRO projects and client accounts simultaneously within an agency environment.<br> Excellent communication, presentation, and stakeholder-management skills.<br> Strong Arabic and English communication skills.<br> Preferred Qualifications Previous experience working within a digital marketing or advertising agency in Saudi Arabia .<br> Experience managing CRO programs for multiple clients simultaneously.<br> Strong understanding of Saudi e-commerce and lead-generation audiences.<br> Familiarity with CRM data and lead-quality analysis.<br> Experience with Looker Studio or other data visualization tools.<br> Familiarity with HTML, CSS, and JavaScript.<br> Experience working with platforms such as Shopify, WordPress, WooCommerce, or similar CMS/e-commerce platforms.<br> Key Performance Indicators Success in this role may be measured through: Conversion Rate Cost per Lead (CPL) Cost per Acquisition (CPA) Lead Quality Revenue per Visitor Checkout Completion Rate Form Completion Rate Landing Page Conversion Rate A/B Testing Win Rate Experiment Velocity ROAS Improvement Funnel Drop-off Reduction Revenue Growth Generated Through CRO Initiatives Ideal Candidate The ideal candidate is someone who does not rely on assumptions when optimizing digital experiences.<br> They use data, user behavior, experimentation, and continuous testing to determine what actually improves performance.<br> They should be comfortable working in a fast-paced agency environment, managing different client industries, and clearly demonstrating how CRO initiatives have contributed to measurable business results.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>A major upscale residential development designed as a fully integrated community that blends luxury living, green landscapes, and modern urban amenities.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><ul><li><span>Lead application of planning and scheduling methods, tools, and techniques.</span></li><li><span>Apply strong knowledge of project controls and Earned Value Management.</span></li><li><span>Communicate effectively with clients, project teams and stakeholders.</span></li><li><span>Influence complex requirements, providing clear analysis and corrective measures.</span></li><li><span>Manage and develop teams delivering planning and schedule management services.</span></li><li><span>Guide clients to adopt proposals and recommendations with confidence.</span></li><li><span>Undertake tasks required to fulfil project and assignment objectives.</span></li><li><span>Drive excellence in planning and project controls, aligned with Mace standards.</span></li><li><span>Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</span></li></ul><p><span><strong>You’ll need to have:</strong></span></p><br><ul><li><span>Relevant degree and chartered membership or recognised professional certification preferred.</span></li><li><span>Professional membership (or working towards) with APM, RICS, CIOB, ICE, AACE, IRM, IEMA, or equivalent.</span></li><li><span>Proven experience delivering residential and/or infrastructure projects within a PMO environment.</span></li><li><span>Strong capability in managing complex programmes and schedules, translating data into clear insights for a range of stakeholders.</span></li><li><span>Excellent communication and stakeholder management skills, with the ability to engage effectively with clients, project teams, and senior leaders.</span></li><li><span>High attention to detail, supported by relevant construction-related qualifications or equivalent practical experience.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing: </strong>We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span>#LI-Onsite</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>Operations Manager – NFV is responsible for managing and improve local NFV operations through vendor management, optimizing processes &amp; best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams</p><br><br><br><p><strong>What’s on Your Plate? </strong></p><br><br><ul><li>Accountable for local NFV operational performance including both commercial &amp; operational KPI's</li><li>Work with Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and reprioritization</li><li>Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives</li><li>Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights</li><li>Scope and deliver local initiatives to improve ops metrics quantified with data analysis</li><li>Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan</li><li>Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance.</li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong>&nbsp;</p><br><br><ul><li>5-6 years of working experience in same/similar field.</li><li>Direct Line management experience - Ability to Build relationships, motivate peers and manage upwards</li><li>Can work with Tableau. Knowledge of Excel and/or Looker is a good plus.</li><li>Very good analytical skills.</li><li>Very good communicator and collaborator at all levels.</li><li>Back up your opinions with data and clear well-structured cases.</li><li>You are execution focused and have a proven record of success in complex environments.</li><li>Results-driven, high-performing, high-quality work attitude.</li></ul><br>Who we are<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.</p><br><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.</p><br><br><p>Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br> <br><br> </div>

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences. The Customer Service Manager (CSM) is accountable for the quality of solutions and services delivered to an assigned customer portfolio and for driving customer satisfaction and service performance.<br>Summary: Acting as the primary operational point of contact and escalation point for customers, the CSM manages day-to-day service quality, leads service reviews, drives continuous improvement, and works closely with the account team to support the growth of the customer relationship.<br>Key Responsibilities Customer Relationship & Escalation Management Act as the customers’ primary point of contact for all service-related topics and as a key escalation point. Build and maintain a trusted relationship with customer stakeholders (IT, operations, procurement, management). Handle non-commercial customer queries and complex customer service issues, ensuring professional and timely responses. Ensure customer complaints (including those related to invoicing) are managed, tracked, and resolved in a timely manner, with clear communication throughout. Proactively identify customer needs and opportunities to enhance service and strengthen the relationship. Service Quality, Performance & Profitability Hold accountability for the quality of solutions and services provided to the customer. Maintain awareness of overall service management profitability for assigned customers and support actions that protect or improve it. Monitor service performance, SLAs, and KPIs, and initiate corrective actions where needed. Prepare and conduct periodic customer service reviews (monthly/quarterly), including service performance, incidents, improvements, and upcoming changes. Continuous Improvement & Service Improvement Plans Create, manage, and track Service Improvement Plans (SIPs), triggered by:Quality Connect surveys (covering all functional areas) Customer complaints (including billing-related issues) Proactive actions identified by the CSM (recurring issues, trends, or risks) Ensure follow-up and closure of improvement actions with internal teams and customers. Provide capacity analysis, forecasts, and recommendations to anticipate and prevent service issues. Incident, Problem & Change Management Interface Proactively inform customers and end-users in advance of any anticipated service interruptions, maintenance, or changes. Review internal Root Cause Analysis (RCA) reports applicable to assigned customers and produce customer-facing RCAs, ensuring clarity and agreed actions. Handle change requests, including:Coordination and tracking of change implementation Change communication and reporting Follow-up on change-related billing aspects Support incident and problem management as the customer interface, ensuring consistent and transparent communication during major incidents. Documentation, Tools & Data Integrity Provide customers with up-to-date technical and operational documentation, including the Customer Operations Guide. Ensure all technical and service documentation is properly stored, published, and regularly updated. Maintain data integrity of customer information across all relevant systems and tools. Collaboration & Business Support Work closely with the account team to identify and support opportunities to sell or upsell client products and services, based on operational insights and customer needs. Coordinate with all involved internal entities (operations, engineering, delivery, billing, etc.) to secure the technical performance and reliability of client solutions. Represent the voice of the customer within client Business and contribute to internal governance and improvement initiatives for your customer portfolio. Education & Experience Degree level or equivalent, preferably in Business or Science (e.g., Telecommunications, IT, or related field).7+ years of experience in customer support / service management roles, preferably in the telecommunication or ICT industry. ITIL Foundation certification is a must. Experience in Customer Service and Project Management. Experience in leading or coordinating virtual teams. Technical Skills Good technical knowledge of Networks, IT Services, Mobility, Voice and/or integration solutions and technologies. Familiarity with ITIL processes (Incident, Problem, Change, Service Level Management). Ability to understand technical and performance data and translate it into clear, customer-friendly communication. Soft Skills Excellent communication, negotiation, presentation, and organization skills. Fully empowered and confident to coordinate all entities involved in the technical performance of our solutions. Able to work independently with initiative, ownership, and proactivity. Able to work well under pressure and handle escalations calmly, professionally, and competently. Strong customer orientation and a continuous improvement mindset. Fluent in spoken and written English; additional languages are an asset.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director, Customer Technical Services<br>Overview<br>• Responsible for all aspects of operations support for existing customers, including process, business and technical consultation<br>• Accountable for end to end process ownership of client service requests and the coordination of teams to resolve issues within a service level contract to avoid financial penalties<br>• Accountable for developing and maintaining customer support guidelines, metrics, tools and practices throughout the customer life cycle<br>• Collects customer feedback and market intelligence and shares findings with partners in Technology, Product and Customer Delivery<br>• Meets with Customers and MasterCard teams to conduct inquiry reviews and to identify technology or process enhancements<br>Responsibilities<br>• Translates function strategy into team goals and objectives, operational plans, and processes<br>• Supports interactions &amp;nbsp;with business partners and internal/external customers to help define new support strategies<br>• Monitors function goals, operational execution, budget, and compliance; notes areas of deviation and proposes solutions<br>• Formally supervises and coaches a large group/team, or several Leaders/ Consultants at all-skill levels<br>• Helps identify and coach top talent within own teams (includes direct reports and second-line reports)<br>• Oversees execution of end to end internal consultation and client service request resolution processes<br>• Accountable for operational support within vertical and drives cross functional (e.g., with Product and Tech) discussions to share insights on operational customer interactions, customer perspectives, and opportunities for improvement<br>• &amp;nbsp;<br>Experiences<br>• Experience acting as a people and project manager over Customer Operations by setting goals and objectives for the project, managing large, visible projects, and providing direction; identifies risks and areas for efficiency <br>• Success in structuring and allocating resources for various teams <br>• Ability to create, define, and clearly communicate business goals and strategy <br>• Ability to develop support model for products <br>• Experience collaborating with business partners and internal/external customers to envision and develop new products <br>• Experience communicating data-driven insights on Voice of the Customer to department heads and leaders and presenting proposed enhancements <br>• Experience providing strategic input to and executing customer experience strategies during times of system outages, missed service levels, and escalated service requests<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

Information Security & Risk Manager<br><br> Job Details<br><br>Position Title: Information Security & Risk Manager<br><br>Department: Technology Services / IT<br><br>Reports To: Information Security / CTO<br><br>Employment Type: Permanent<br><br>Location: Maadi, Degla - On-site<br><br>Grade: As per organizational structure<br><br>Direct Reports: As per approved organizational structure<br><br> Job Purpose<br><br>The Information Security & Risk Manager is responsible for leading the organization's Information Security and Cyber Risk function. The role will design, implement, and maintain the cybersecurity program, manage enterprise information security risks, ensure compliance with applicable Saudi regulatory and industry requirements, and promote a strong security-aware culture across the organization.<br><br>The role provides strategic and operational leadership across Information Security Governance, Risk & Compliance (GRC), Security Operations, Incident Response, Data Protection, and Security Awareness.<br><br> Key Accountabilities & Deliverables<br><br>The role will be accountable for the development, implementation, and continuous improvement of:<br><br>Information Security Strategy and Cybersecurity Roadmap Information Security policies, standards, procedures, and guidelines Information Security Management System (ISMS) Enterprise IT and Cybersecurity Risk Register Information Security Risk Assessment Reports Risk Treatment and Remediation Plans Security Compliance Reports, including ISO 27001 and applicable regulatory requirements Cybersecurity Control Framework and Control Effectiveness Reports Vulnerability Assessment and Penetration Testing (VAPT) Reports Cybersecurity Incident Reports and Root Cause Analysis (RCA) Security Monitoring and Threat Dashboards Cybersecurity KPI and KRI Dashboards Identity and Access Management (IAM) Policies, Models, and Access Matrices Data Classification and Data Protection Framework Internal and External Audit Reports and Evidence Repository Audit Findings and Remediation Tracking Business Continuity and Disaster Recovery (BCP/DR) Security Alignment Security Awareness and Training Programs and Reports Regulatory Assessments, submissions, and compliance evidence<br><br>B. Information Security Risk Management C. Security Operations & SOCD. Cybersecurity Incident Response E. Governance, Risk & Compliance F. Data Protection & Privacy G. Vulnerability & Security Testing H. Identity & Access Management I. Security Awareness & Culture J. Business Continuity & Disaster Recovery<br><br> Key Responsibilities Information Security Strategy & Governance Define, develop, and execute the organization's Information Security Strategy and cybersecurity roadmap Own and continuously improve the Information Security Management System (ISMS) Develop and maintain information security policies, standards, procedures, and guidelines Establish effective cybersecurity governance frameworks aligned with business objectives Provide regular reporting on cybersecurity posture, risk exposure, compliance, and security program performance to the CTO and executive leadership Establish and monitor security KPIs, KRIs, and performance metrics Ensure information security requirements are incorporated into technology initiatives, projects, and business processes Lead regular information security and cybersecurity risk assessments across the organization Own and maintain the enterprise IT and cybersecurity risk register Identify, assess, prioritize, and communicate information security risks Develop and manage risk treatment plans and ensure remediation activities are tracked through to closure Work closely with business units, IT, and other stakeholders to establish appropriate risk mitigation strategies Translate technical cybersecurity risks into business impact and communicate them effectively to senior management Monitor the organization's overall cyber risk profile and provide recommendations for risk reduction Oversee Security Operations Centre (SOC) activities, including SOC Analysts and Security Engineers Ensure effective security monitoring, threat detection, investigation, and response capabilities Oversee SIEM operations and security monitoring platforms such as Microsoft Sentinel, Splunk, or equivalent technologies Establish and monitor security incident management processes Review security alerts, incidents, trends, and threat intelligence Ensure appropriate escalation and response mechanisms are in place for critical security events Monitor and improve the effectiveness of security controls and operational processes Lead the organization's cybersecurity incident response capability Ensure effective detection, containment, eradication, recovery, and post-incident activities Develop, maintain, and continuously improve the Cybersecurity Incident Response Plan (CIRP) Conduct regular incident response exercises and simulations Lead investigations into significant security incidents and ensure Root Cause Analysis (RCA) is completed Track corrective and preventive actions resulting from security incidents Ensure lessons learned are incorporated into security controls and processes Lead Information Security Governance, Risk, and Compliance (GRC) activities Ensure compliance with applicable regulatory and industry requirements, including:National Cybersecurity Authority (NCA) requirements Saudi Personal Data Protection Law (PDPL) National Data Management Office (NDMO) requirements, where applicable ISO/IEC 27001Other applicable cybersecurity and data protection regulations Coordinate internal and external security audits and assessments Manage audit evidence collection and maintain an organized security evidence repository Track audit findings, remediation plans, and closure status Prepare management and regulatory compliance reports Support regulatory assessments, reviews, and submissions as required Establish and maintain data protection and information classification frameworks Ensure appropriate security controls are implemented for sensitive and personal data Work with relevant stakeholders to support compliance with PDPL and applicable data protection requirements Establish appropriate data access, handling, retention, and protection controls Support privacy and data protection risk assessments where required Oversee vulnerability management activities across IT environments Coordinate Vulnerability Assessments and Penetration Testing (VAPT) Review vulnerability and penetration testing reports Ensure security vulnerabilities are appropriately prioritized based on business risk Track remediation activities and validate closure of critical and high-risk vulnerabilities Ensure security testing is incorporated into relevant technology projects and systems Establish and maintain IAM policies, standards, and access control frameworks Ensure appropriate access governance and segregation of duties Review privileged access and high-risk accounts Support periodic user access reviews and access recertification Ensure access controls align with business requirements and security policies Develop and implement an organization-wide security awareness program Lead cybersecurity awareness campaigns and security training Implement phishing simulation and social engineering awareness programs Monitor employee security awareness performance and identify improvement areas Promote a strong cybersecurity culture across all business functions Ensure cybersecurity requirements are incorporated into Business Continuity and Disaster Recovery plans Participate in BCP/DR risk assessments and exercises Ensure critical systems have appropriate security, recovery, and resilience controls Support testing and continuous improvement of security-related recovery procedures Qualifications & Experience<br><br>Minimum Qualifications<br><br>Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Security, or a related discipline CISSP or CISM certification - Mandatory ISO/IEC 27001 Lead Implementer or Lead Auditor certification preferred NCA-related cybersecurity accreditation or certification is preferred<br><br>Minimum Experience<br><br>8-10 years of professional experience in Information Security / Cybersecurity At least 3 years of experience in a cybersecurity or information security management/leadership role Proven experience managing enterprise cybersecurity programs and security teams Proven experience in GRC, risk management, security operations, and incident response Proven experience working with regulatory compliance, audits, and cybersecurity frameworks Technical & Professional Skills<br><br>The successful candidate should demonstrate:<br><br>Strong knowledge of cybersecurity frameworks, standards, and best practices Deep understanding of NCA, PDPL, NDMO, ISO 27001, and applicable data protection requirements Strong expertise in Governance, Risk, and Compliance (GRC) Experience with SOC operations and SIEM platforms such as Microsoft Sentinel, Splunk, or equivalent Strong understanding of vulnerability management and penetration testing Strong knowledge of Incident Response and Cybersecurity Incident Response Plans (CIRP) Strong understanding of IAM and access governance Knowledge of data protection, data classification, and data governance Strong understanding of secure architecture and security controls Ability to develop and monitor cybersecurity KPIs and KRIsStrong audit and regulatory assessment experience Ability to assess and communicate cybersecurity risks in terms of business impact Strong strategic thinking and high-level decision-making capability Excellent leadership and people-management skills Ability to manage cross-functional teams and stakeholders under pressure Strong communication, presentation, and reporting skills Bilingual proficiency in Arabic and English Leadership Competencies Strategic Thinking Cybersecurity Leadership Risk-Based Decision Making Stakeholder Management Executive Communication Team Leadership & Development Problem Solving Crisis and Incident Management Governance & Accountability Continuous Improvement Business Acumen Change Management<br><br>Special Requirements<br><br>Ability to work effectively in a fast-paced and dynamic environment Ability to manage cybersecurity incidents and critical security situations Willingness to participate in security incident response and escalation activities when required Strong confidentiality and professional integrity Ability to work collaboratively with executive leadership, IT, business functions, auditors, and regulatory stakeholders

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About this opportunity</strong></p><br><br><ul><li>Experienced Change and Deployment Manager to govern and coordinate network changes across Core, RAN, Transmission and other network domains.</li><li>Role combining change &amp; deployment management to govern network changes process and ensure successful execution of activities during maintenance windows in a rotational working model.</li><li>Use Ericsson CS/PS Core Network background to coordinate changes across domains so they are assessed, approved, implemented, monitored and verified with minimal risk and service impact.</li></ul><p><strong>What you will do</strong></p><br><br><ul><li>Govern Core Network change requests from assessment and scheduling through approval, implementation, verification and closure.</li><li>Review proposed changes, including scope, affected nodes and services, risk and impact, method of procedure, rollback plan, checks and expected KPI and alarm impact.</li><li>Manage and coordinate maintenance windows covering CS, PS, IMS/VoLTE, signaling and virtualized Core Network elements.</li><li>Coordinate execution with operations centers, engineering, project teams, implementation teams, vendors and customer stakeholders.</li><li>Follow implementation progress and decide on continuation, rollback, escalation or maintenance-window extension when needed.</li><li>Ensure active monitoring of Core alarms, signaling, service KPIs and traffic behavior throughout implementation and verification.</li><li>Support troubleshooting of unexpected service degradation or network impact using strong Core Network knowledge.</li><li>Review failed or rolled-back activities, lead or coordinate post-implementation reviews and identify preventive and improvement actions.</li><li>Prepare maintenance-window reports covering successful, failed, rolled-back, delayed, extended and service-impacting activities.</li><li>Attend daily sync meetings and present maintenance-window performance, major technical observations, incidents, pending actions and upcoming risks.</li><li>Drive improvement in change success rate, first-time-right implementation and reduction of change-related incidents.</li></ul><p><strong>You will bring</strong></p><br><br><ul><li>Bachelor’s degree in Telecommunications, Electronics, Electrical Engineering, or equivalent.</li><li>3+ years of experience in Telecom Core Network operations, including hands-on Ericsson CS/PS troubleshooting experience.</li><li>Strong hands-on O&amp;M and troubleshooting experience across CS and/or PS Core Networks.</li><li>Strong experience with Ericsson Voice Core nodes such as MSC, MGW, STP, UDC, APG, and related platforms.</li><li>Hands-on second-level operational/troubleshooting experience in Packet Core, including MME, SGSN, GGSN and PGW.</li><li>In-depth understanding of CS Core, IMS and VoLTE call flows.</li><li>Clear understanding of 2G/3G/4G Core Network architecture, signaling flows, interfaces, and service dependencies.</li><li>Strong knowledge of Core protocols including SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP and Diameter.</li><li>Ability to analyze network impact using alarms, signaling traces, logs, KPIs and traffic behavior.</li><li>Good understanding of Virtualization, Cloud NFVI and NFVO; experience with virtualized/cloud-native Core environments is highly preferred.</li><li>Experience with Change Management, maintenance-window coordination, risk assessment, rollback management, CAB and PIR.</li><li>Previous experience in NOC, Managed Services or multi-vendor Telecom Operations is highly preferred.</li><li>Good understanding of ITIL and eTOM frameworks, with knowledge of Ericsson Operations Engine (EOE) processes and ways of working is preferred.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong>&nbsp;789057 </p><br><br><br><br><br> </div>

Location: Cairo, Egypt (hybrid), with roughly 25% regional travel Entity: Zettasoft Egypt (https://www.zettasoft.com) Reports to: Managing Director, Zettasoft Egypt<br>About Zettasoft Egypt Zettasoft has been building software and advising technology leaders since 2007. Zettasoft Egypt, our Cairo office, serves the Middle East and North Africa with IT consulting, custom software development, and Odoo ERP implementation. For years, the same Cairo team has also designed and shipped production software for American clients, to US standards and on US timelines. Why This Role Exists Odoo built our reputation in the region, but it isn't the ceiling. The delivery muscle for much more is already here and already proven. AI enablement, custom application development, data analytics, cybersecurity operations, cloud management, and fractional CIO/CTO leadership have all been exercised for US clients for years. What we haven't done is sell that capability at scale to the region we sit in. The demand exists across Egypt and the Gulf, and we are barely touching it. We are hiring a Director of Business Development to change that and to build a regional pipeline that extends well beyond ERP implementation. What Zettasoft Egypt ultimately becomes in the region—the mix of consulting, engineering services, and products we lead with—is deliberately open. This role will help define it based on what the market buys. What You Will DoGenerate and own the pipeline• Build and execute a regional business development plan covering Egypt and priority Gulf markets (KSA, UAE, and selectively Qatar and Kuwait)• Identify which industries to go after (manufacturing, distribution and trading, education, retail, healthcare, financial services) and decide where our capability and their spending meet• Source new opportunities through direct outreach, referrals, industry events, and your own network. This role carries a number.• Qualify rigorously. We'd rather run three real deals well than twelve poorly. Expand the portfolio beyond Odoo• Position and sell the full Zettasoft catalogue: AI enablement and engineering, custom software development, data analytics and Power BI automation, cybersecurity strategy and operations, cloud and infrastructure management, and fractional CIO/CTO advisory• Translate technical capability into commercial language a CFO, COO, or business owner will act on• Lead with our strongest differentiator: a Cairo team with a US-client delivery track record, available to regional buyers without the cost or distance of a Western firm Find the software product this market needs• Listen for the problems that come up in deal after deal: the workarounds, the compliance burdens, the gaps between what Odoo does and what regional businesses need• Build the commercial case for the strongest of these: who buys it, what they pay today, and what a regional market is worth• Recruit design partners from your pipeline and existing accounts, and work with our product and engineering leadership to take a validated idea to first paying customers Recurring themes include Arabic-first AI applications, regional e-invoicing and regulatory compliance, and vertical extensions on top of Odoo. We are not committed to any direction yet; making the case is part of the job. Grow existing accounts• Map our Odoo and consulting clients for cross-sell and expansion opportunities• Build senior relationships that outlast individual projects and convert one-off implementations into multi-year engagements Build the partner ecosystem• Deepen our partnership with Odoo into a steady source of referred pipeline• Identify and develop new channel, reseller, and systems-integrator relationships across the region Run deals end to end• Lead every opportunity from first conversation through discovery, scoping, proposal, negotiation, and close• Work with our technical and management teams to turn a stated problem into a solution we can deliver; you bring the client context, they bring the architecture• Own pricing discipline and margin outcomes alongside the Managing Director• Maintain accurate forecasts and pipeline hygiene in our CRM, and hand off cleanly to delivery Inform strategy• Research where the market is going and recommend where Zettasoft should expand next: which countries, industries, and service lines deserve investment• Feed what you learn about competitors, pricing, and demand into our positioning, marketing, and event strategy<br>What Success Looks Like in Year One• A qualified pipeline built from scratch across at least two markets, with a repeatable outbound and referral motion• Signed engagements in at least two service lines outside Odoo implementation• A researched business case for one regional software product, with named design partners, strong enough for a build-or-not decision• Measurable revenue expansion within the existing client base• At least one partner or channel relationship generating referred opportunities• A clear recommendation on where to concentrate our commercial effort in year two<br>What You Bring Required• 8+ years in business development, enterprise sales, or client-facing consulting, with at least 4 years selling technology services (IT consulting, systems integration, custom development, managed services, or ERP) in the MENA region• A record of originating and closing new business you personally sourced• A solid technical foundation, from a computer science or engineering degree or equivalent hands-on experience: you can scope a custom software build, question an architecture, and speak fluently about cloud platforms, ERP systems, data and analytics, and modern AI without an engineer beside you• Credibility with owners, CFOs, and COOs, and comfort being the most senior person in the room representing us• Fluency in the region: you know how buying decisions get made in Egypt and the Gulf, and you have relationships worth leveraging• Strong written and spoken English and Arabic• Comfort with ambiguity and an appetite for building the function rather than inheriting one• Willingness to travel regionally, roughly 25% of the time Strongly preferred• Earlier hands-on experience as a solutions architect, presales engineer, developer, or technical consultant• Experience selling into Gulf markets from Egypt, or an existing network of buyers and partners there• Background in a consultancy, systems integrator, or software services firm rather than pure product sales• Familiarity with Odoo, Microsoft Dynamics, or comparable ERP ecosystems• Exposure to selling AI, data and analytics, or cybersecurity services• Experience building partner or channel programs• Experience taking a software product to market, whether as early-stage Saa S, a new product line inside a services firm, or your own venture<br>What We Offer• Competitive compensation package• Direct access to senior leadership in Cairo and the US• A proven delivery organization behind everything you sell, plus an established regional client list to build from• Ownership of the regional commercial strategy, and the budget and authority to build a team as the pipeline earns it• A path into product: if you find the opportunity and make the case, you will help build and lead it• Hybrid working from our Cairo office• Investment in continuous learning, including partner certifications

<p><h4>Job summary<\/h4>\n<p>The assistant controller manages the day-to-day operation of the accounting office. Primary responsibilities include financial analysis and financial reporting, budgeting\/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.<\/p>\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>4-year bachelor's degree in finance and accounting or related major; no work experience required.<\/li>\n<\/ul>\n<h4>Core work activities<\/h4>\n<h4>Assisting in management of accounting team<\/h4>\n<ul>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Oversees internal, external and regulatory audit processes.<\/li>\n<li>Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.<\/li>\n<li>Celebrates successes by publicly recognizing the contributions of team members.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees.<\/li>\n<li>Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work\/life balance).<\/li>\n<li>Ensures employees establish and maintain open, collaborative relationships within their team.<\/li>\n<li>Participates in the employee performance appraisal process, providing feedback as needed.<\/li>\n<li>Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Utilizes an \"open door\" policy.<\/li>\n<li>Solicits employee feedback.<\/li>\n<\/ul>\n<h4>Managing projects and policies<\/h4>\n<ul>\n<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.<\/li>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<\/li>\n<li>Ensures that the P&L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.<\/li>\n<li>Reconciles balance sheet.<\/li>\n<li>Ensures tax rates used for sales\/use tax are current and proper amounts are collected and\/or accrued.<\/li>\n<li>Ensures compliance with standard and local operating procedures (SOPs and LSOPs).<\/li>\n<li>Ensures account balances are supported by appropriate documentation in accordance with SOPs.<\/li>\n<li>Reviews audit issues and makes corrections as necessary.<\/li>\n<li>Ensures property permits, licenses and if applicable vendor contracts are current.<\/li>\n<li>Leverages centralized accounting processes and shared services.<\/li>\n<\/ul>\n<h4>Demonstrating and applying accounting knowledge<\/h4>\n<ul>\n<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.<\/li>\n<li>Keeps up-to-date technically and applies new knowledge to the job.<\/li>\n<li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<\/li>\n<li>Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<\/li>\n<li>Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.<\/li>\n<\/ul>\n<h4>Providing financial information and guidance to others<\/h4>\n<ul>\n<li>Informs and\/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.<\/li>\n<li>Attends critique meetings to review information with management team.<\/li>\n<li>Advises the director of finance on existing and evolving operating\/financial issues.<\/li>\n<li>Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<\/li>\n<li>Provides direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<\/ul>\n<h4>Maintaining finance and accounting goals<\/h4>\n<ul>\n<li>Submits reports in a timely manner, ensuring delivery deadlines.<\/li>\n<li>Ensures profits and losses are documented accurately.<\/li>\n<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Develops specific goals and plans to prioritize, organize, and accomplish work.<\/li>\n<li>Monitors all taxes that apply, ensuring that taxes are current, collected and\/or accrued.<\/li>\n<li>Supports a strong accounting and operational control environment to safeguard assets, improve operations and profitability, and manage business risks.<\/li>\n<\/ul>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>When you join the Sheraton family, you become a member of its global community. We\u2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you\u2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be \u2018The World\u2019s Gathering Place\u2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Information Security &amp; Risk Manager1. Job Details<p><strong>Position Title:</strong> Information Security &amp; Risk Manager<br><strong>Department:</strong> Technology Services / IT<br><strong>Reports To:</strong> Information Security / CTO<br><strong>Employment Type:</strong> Permanent<br><strong>Location:</strong> Maadi, Degla – On-site<br><strong>Grade:</strong> As per organizational structure<br><strong>Direct Reports:</strong> As per approved organizational structure</p><br>2. Job Purpose<p>The Information Security &amp; Risk Manager is responsible for leading the organization’s Information Security and Cyber Risk function. The role will design, implement, and maintain the cybersecurity program, manage enterprise information security risks, ensure compliance with applicable Saudi regulatory and industry requirements, and promote a strong security-aware culture across the organization.</p><br><p>The role provides strategic and operational leadership across <strong>Information Security Governance, Risk &amp; Compliance (GRC), Security Operations, Incident Response, Data Protection, and Security Awareness</strong>.</p><br>3. Key Accountabilities &amp; Deliverables<p>The role will be accountable for the development, implementation, and continuous improvement of:</p><br><ul><li>Information Security Strategy and Cybersecurity Roadmap</li><li>Information Security policies, standards, procedures, and guidelines</li><li>Information Security Management System (ISMS)</li><li>Enterprise IT and Cybersecurity Risk Register</li><li>Information Security Risk Assessment Reports</li><li>Risk Treatment and Remediation Plans</li><li>Security Compliance Reports, including ISO 27001 and applicable regulatory requirements</li><li>Cybersecurity Control Framework and Control Effectiveness Reports</li><li>Vulnerability Assessment and Penetration Testing (VAPT) Reports</li><li>Cybersecurity Incident Reports and Root Cause Analysis (RCA)</li><li>Security Monitoring and Threat Dashboards</li><li>Cybersecurity KPI and KRI Dashboards</li><li>Identity and Access Management (IAM) Policies, Models, and Access Matrices</li><li>Data Classification and Data Protection Framework</li><li>Internal and External Audit Reports and Evidence Repository</li><li>Audit Findings and Remediation Tracking</li><li>Business Continuity and Disaster Recovery (BCP/DR) Security Alignment</li><li>Security Awareness and Training Programs and Reports</li><li>Regulatory Assessments, submissions, and compliance evidence</li></ul>4. Key ResponsibilitiesA. Information Security Strategy &amp; Governance<ul><li>Define, develop, and execute the organization’s Information Security Strategy and cybersecurity roadmap.</li><li>Own and continuously improve the Information Security Management System (ISMS).</li><li>Develop and maintain information security policies, standards, procedures, and guidelines.</li><li>Establish effective cybersecurity governance frameworks aligned with business objectives.</li><li>Provide regular reporting on cybersecurity posture, risk exposure, compliance, and security program performance to the CTO and executive leadership.</li><li>Establish and monitor security KPIs, KRIs, and performance metrics.</li><li>Ensure information security requirements are incorporated into technology initiatives, projects, and business processes.</li></ul>B. Information Security Risk Management<ul><li>Lead regular information security and cybersecurity risk assessments across the organization.</li><li>Own and maintain the enterprise IT and cybersecurity risk register.</li><li>Identify, assess, prioritize, and communicate information security risks.</li><li>Develop and manage risk treatment plans and ensure remediation activities are tracked through to closure.</li><li>Work closely with business units, IT, and other stakeholders to establish appropriate risk mitigation strategies.</li><li>Translate technical cybersecurity risks into business impact and communicate them effectively to senior management.</li><li>Monitor the organization’s overall cyber risk profile and provide recommendations for risk reduction.</li></ul>C. Security Operations &amp; SOC<ul><li>Oversee Security Operations Centre (SOC) activities, including SOC Analysts and Security Engineers.</li><li>Ensure effective security monitoring, threat detection, investigation, and response capabilities.</li><li>Oversee SIEM operations and security monitoring platforms such as Microsoft Sentinel, Splunk, or equivalent technologies.</li><li>Establish and monitor security incident management processes.</li><li>Review security alerts, incidents, trends, and threat intelligence.</li><li>Ensure appropriate escalation and response mechanisms are in place for critical security events.</li><li>Monitor and improve the effectiveness of security controls and operational processes.</li></ul>D. Cybersecurity Incident Response<ul><li>Lead the organization’s cybersecurity incident response capability.</li><li>Ensure effective detection, containment, eradication, recovery, and post-incident activities.</li><li>Develop, maintain, and continuously improve the Cybersecurity Incident Response Plan (CIRP).</li><li>Conduct regular incident response exercises and simulations.</li><li>Lead investigations into significant security incidents and ensure Root Cause Analysis (RCA) is completed.</li><li>Track corrective and preventive actions resulting from security incidents.</li><li>Ensure lessons learned are incorporated into security controls and processes.</li></ul>E. Governance, Risk &amp; Compliance<ul><li>Lead Information Security Governance, Risk, and Compliance (GRC) activities.</li><li>Ensure compliance with applicable regulatory and industry requirements, including:<ul><li>National Cybersecurity Authority (NCA) requirements</li><li>Saudi Personal Data Protection Law (PDPL)</li><li>National Data Management Office (NDMO) requirements, where applicable</li><li>ISO/IEC 27001</li><li>Other applicable cybersecurity and data protection regulations</li></ul></li><li>Coordinate internal and external security audits and assessments.</li><li>Manage audit evidence collection and maintain an organized security evidence repository.</li><li>Track audit findings, remediation plans, and closure status.</li><li>Prepare management and regulatory compliance reports.</li><li>Support regulatory assessments, reviews, and submissions as required.</li></ul>F. Data Protection &amp; Privacy<ul><li>Establish and maintain data protection and information classification frameworks.</li><li>Ensure appropriate security controls are implemented for sensitive and personal data.</li><li>Work with relevant stakeholders to support compliance with PDPL and applicable data protection requirements.</li><li>Establish appropriate data access, handling, retention, and protection controls.</li><li>Support privacy and data protection risk assessments where required.</li></ul>G. Vulnerability &amp; Security Testing<ul><li>Oversee vulnerability management activities across IT environments.</li><li>Coordinate Vulnerability Assessments and Penetration Testing (VAPT).</li><li>Review vulnerability and penetration testing reports.</li><li>Ensure security vulnerabilities are appropriately prioritized based on business risk.</li><li>Track remediation activities and validate closure of critical and high-risk vulnerabilities.</li><li>Ensure security testing is incorporated into relevant technology projects and systems.</li></ul>H. Identity &amp; Access Management<ul><li>Establish and maintain IAM policies, standards, and access control frameworks.</li><li>Ensure appropriate access governance and segregation of duties.</li><li>Review privileged access and high-risk accounts.</li><li>Support periodic user access reviews and access recertification.</li><li>Ensure access controls align with business requirements and security policies.</li></ul>I. Security Awareness &amp; Culture<ul><li>Develop and implement an organization-wide security awareness program.</li><li>Lead cybersecurity awareness campaigns and security training.</li><li>Implement phishing simulation and social engineering awareness programs.</li><li>Monitor employee security awareness performance and identify improvement areas.</li><li>Promote a strong cybersecurity culture across all business functions.</li></ul>J. Business Continuity &amp; Disaster Recovery<ul><li>Ensure cybersecurity requirements are incorporated into Business Continuity and Disaster Recovery plans.</li><li>Participate in BCP/DR risk assessments and exercises.</li><li>Ensure critical systems have appropriate security, recovery, and resilience controls.</li><li>Support testing and continuous improvement of security-related recovery procedures.</li></ul>5. Qualifications &amp; ExperienceMinimum Qualifications<ul><li>Bachelor’s degree in <strong>Information Technology, Computer Science, Cybersecurity, Information Security</strong>, or a related discipline.</li><li><strong>CISSP or CISM certification – Mandatory.</strong></li><li>ISO/IEC 27001 Lead Implementer or Lead Auditor certification preferred.</li><li>NCA-related cybersecurity accreditation or certification is preferred.</li></ul>Minimum Experience<ul><li><strong>8–10 years of professional experience in Information Security / Cybersecurity.</strong></li><li>At least <strong>3 years of experience in a cybersecurity or information security management/leadership role.</strong></li><li>Proven experience managing enterprise cybersecurity programs and security teams.</li><li>Proven experience in GRC, risk management, security operations, and incident response.</li><li>Proven experience working with regulatory compliance, audits, and cybersecurity frameworks.</li></ul>6. Technical &amp; Professional Skills<p>The successful candidate should demonstrate:</p><br><ul><li>Strong knowledge of cybersecurity frameworks, standards, and best practices.</li><li>Deep understanding of <strong>NCA, PDPL, NDMO, ISO 27001</strong>, and applicable data protection requirements.</li><li>Strong expertise in Governance, Risk, and Compliance (GRC).</li><li>Experience with SOC operations and SIEM platforms such as <strong>Microsoft Sentinel, Splunk</strong>, or equivalent.</li><li>Strong understanding of vulnerability management and penetration testing.</li><li>Strong knowledge of Incident Response and Cybersecurity Incident Response Plans (CIRP).</li><li>Strong understanding of IAM and access governance.</li><li>Knowledge of data protection, data classification, and data governance.</li><li>Strong understanding of secure architecture and security controls.</li><li>Ability to develop and monitor cybersecurity KPIs and KRIs.</li><li>Strong audit and regulatory assessment experience.</li><li>Ability to assess and communicate cybersecurity risks in terms of business impact.</li><li>Strong strategic thinking and high-level decision-making capability.</li><li>Excellent leadership and people-management skills.</li><li>Ability to manage cross-functional teams and stakeholders under pressure.</li><li>Strong communication, presentation, and reporting skills.</li><li><strong>Bilingual proficiency in Arabic and English.</strong></li></ul>7. Leadership Competencies<ul><li>Strategic Thinking</li><li>Cybersecurity Leadership</li><li>Risk-Based Decision Making</li><li>Stakeholder Management</li><li>Executive Communication</li><li>Team Leadership &amp; Development</li><li>Problem Solving</li><li>Crisis and Incident Management</li><li>Governance &amp; Accountability</li><li>Continuous Improvement</li><li>Business Acumen</li><li>Change Management</li></ul>Special Requirements<ul><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Ability to manage cybersecurity incidents and critical security situations.</li><li>Willingness to participate in security incident response and escalation activities when required.</li><li>Strong confidentiality and professional integrity.</li><li>Ability to work collaboratively with executive leadership, IT, business functions, auditors, and regulatory stakeholders.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable advantage, driving growth that outpaces the market.</p><br><p>As a Partner Success Manager (PSM) in FastTrack, you will help accelerate customer outcomes by enabling, guiding, and scaling partner-led delivery across Microsoft cloud solutions. You will work closely with partners, customers, field teams, engineering, and FastTrack stakeholders to ensure partners are equipped to deliver high-quality onboarding, deployment, adoption, and value-realization experiences. Partner Success Managers serve as trusted advisors and operational connectors, helping partners remove delivery blockers, improve execution quality, and drive consistent customer success at scale.&nbsp;</p><br><p>This role is for individuals who thrive in ambiguity, build relationships, operate across diverse stakeholders, and can connect partner execution to customer business outcomes. Success requires customer obsession, partner empathy, program management skills, technical curiosity, and the ability to influence across organizations without direct authority.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p>What You’ll Do&nbsp;</p><br><p>Accelerate customer adoption of Microsoft solutions by enabling partner-led delivery motions across FastTrack programs.&nbsp;</p><br><p>Partner with customers, field teams, partners, engineering, and delivery stakeholders to drive successful onboarding, deployment, adoption, and consumption outcomes.&nbsp;</p><br><p>Serve as the primary partner success lead, coordinating cross-functional efforts that improve delivery quality, reduce friction, and help customers realize value faster.&nbsp;</p><br><p>Support partner readiness across Microsoft technologies, including Microsoft 365, Copilot, Security, Endpoint Management, Windows 365, Teams, Identity, and future AI-driven solutions.&nbsp;</p><br><p>Identify partner delivery blockers, operational gaps, and customer risks, then work across teams to remove barriers and improve execution.&nbsp;</p><br><p>Drive consistent partner engagement motions that improve customer readiness, delivery predictability, and overall partner performance.&nbsp;</p><br><p>Leverage data, insights, automation, and AI to monitor delivery health, identify trends, and improve scale, efficiency, and customer outcomes.&nbsp;</p><br><p>Capture partner and customer feedback that helps shape FastTrack programs, partner enablement, delivery playbooks, and Microsoft product experiences.&nbsp;</p><br><p>Contribute to repeatable practices, scalable guidance, partner enablement assets, and operational improvements that accelerate customer success globally.&nbsp;</p><br><p>What Success Looks Like&nbsp;<br>Our FY27 strategy centers on helping customers move from deployment to meaningful business value through scalable, partner-enabled delivery. Partner Success Managers play a critical role in delivering that vision by ensuring partners are ready, aligned, and accountable for helping customers adopt Microsoft AI, Copilot, Security, Endpoint, and productivity platforms at scale.&nbsp;</p><br><p>Successful candidates:&nbsp;</p><br><p>Demonstrate agility and can quickly develop expertise across emerging technologies, partner motions, and customer scenarios.&nbsp;</p><br><p>Balance program management discipline with customer engagement, partner enablement, and business impact.&nbsp;</p><br><p>Thrive in dynamic environments where priorities evolve alongside product innovation and customer needs.&nbsp;</p><br><p>Build trusted relationships across partners, customers, field teams, engineering, and internal stakeholders.&nbsp;</p><br><p>Influence without authority and effectively lead through collaboration, clarity, and accountability.&nbsp;</p><br><p>Use data and insights to identify risks, improve delivery quality, and scale successful partner practices.&nbsp;</p><br><p>Continuously look for opportunities to simplify execution, improve partner readiness, and accelerate customer time-to-value.&nbsp;</p><br><p>Embrace a growth mindset and serve as a catalyst for learning, innovation, and operational excellence.&nbsp;</p><br><p>Preferred Experience&nbsp;</p><br><p>Customer Success, partner management, consulting, technical account management, onboarding, deployment, or support experience.&nbsp;</p><br><p>Experience working with enterprise customers, Microsoft partners, and complex technical delivery environments.&nbsp;</p><br><p>Knowledge of Microsoft cloud technologies, including Microsoft 365, Copilot, Security, Endpoint Management, Identity, productivity platforms, or AI solutions.&nbsp;</p><br><p>Proven ability to manage multiple priorities, stakeholders, partners, and customer scenarios simultaneously.&nbsp;</p><br><p>Communication, program management, relationship-building, and executive engagement skills.&nbsp;</p><br><p>Demonstrated ability to identify delivery risks, remove blockers, and drive accountability across cross-functional teams.&nbsp;</p><br><p>Experience developing scalable guidance, partner enablement materials, playbooks, or operational practices.&nbsp;</p><br><p>Ability to adapt quickly to evolving technologies, partner models, and business priorities.&nbsp;</p><br><p>Why Join Us?&nbsp;<br>You will join a global team at the forefront of Microsoft’s AI transformation journey. As part of the Global Consumption &amp; Delivery Acceleration organization, you’ll help customers move from technology adoption to measurable business value by enabling partners to deliver with consistency, quality, and speed. You’ll work across some of Microsoft’s most strategic growth areas, helping scale customer success through partner ecosystems, repeatable delivery practices, and outcome-focused execution.&nbsp;</p><br><p>Mission: Accelerate customer adoption and consumption by enabling partner-led delivery excellence, removing execution barriers, improving customer outcomes, and helping customers realize value from Microsoft’s latest innovations faster.</p><br><br><b>Qualifications</b><br><p>Bachelor's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering or related field and of technical consulting, information technology (IT) administration, support, project management, customer success management, IT customer-facing experience OR equivalent experience.</p><br><p>Preferred Qualifications:<br>Bachelor's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering or related field and of technical consulting, information technology (IT) administration, technical program/product management, support, project management, customer success management, IT customer-facing experience OR equivalent experience.</p><br><p>- Experience with managing projects in relevant technologies (e.g., cloud, infrastructure, Microsoft platform).<br>- Project management experience.<br>- Relationship management or customer success experience.<br>- IT related customer-facing experience.</p><br> <br><p>Onboarding Mgmt IC4 - The typical base pay range for this role across Romania is lei 199,400.00 - lei 347,800.00 per year. Certain roles may be eligible for benefits and other compensation. </p><br> <p>Find additional benefits and pay information here:<br>https://careers.microsoft.com/v2/global/en/corporate-pay/romania-corporate-pay.html</p><br><br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>