Safety Manager Jobs in Egypt
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Job: Senior Finance Manager<br>PLEASE READ CAREFULLY UNTIL THE END<br>Location: Fully remote Employment Type: Full-Time<br>About estaieestaie is building the first global OTA engineered specifically for extended stays, offering negotiated accommodation rates for bookings ranging from 30 to 365 nights. Our model consistently delivers an average of 32% savings to guests while enabling hotels, serviced apartments, and real estate operators to optimise long-stay occupancy, drive predictable revenue, and eliminate inventory inefficiencies.<br>With global mobility surging and long-stay travel emerging as one of the fastest-growing segments in hospitality, estaie is uniquely positioned to capture a structurally underserved market. Incubated at in5 Dubai and scaling across the region, we are engineering a category-defining booking infrastructure for digital nomads, expats, corporates, and long-stay travellers worldwide.<br>As we expand and accelerate our international footprint, disciplined financial leadership becomes foundational. This role is built for a high-performance operator who will anchor our financial systems, investment readiness, and long-term capital strategy.<br>Role Overview The Finance Manager will serve as the financial command centre of estaie—owning day-to-day financial operations, accounting governance, investment documentation, cash flow control, business planning, HR administration, and cross-functional financial execution. This mandate is intentionally broad to reflect the realities of a fast-scaling startup. Beyond operational excellence, the role includes strategic exposure to investors, audits, fundraising, board reporting, and capital planning. The role reports directly to the Founder & CEO.<br>Core Responsibilities Financial Operations & Accounting Leadership Direct all day-to-day accounting workflows with full ownership of bookkeeping accuracy. Configure and operate accounting systems (e.g., Odoo) and maintain a compliant, scalable Chart of Accounts. Lead monthly and annual closing cycles: journal entries, accruals, depreciation, prepaid expenses, and reconciliation workflows. Manage payroll, gratuity calculations, leave accruals, employee accounting, and multi-currency reconciliations. Produce monthly and quarterly financial statements (P&L, Balance Sheet, Cash Flow). Cashflow Management, Treasury & Collections Act as custodian of liquidity forecasting, burn management, and scenario modelling. Oversee all receivables, payment tracking, and rigorous collections processes across all channels. Strengthen treasury controls, vendor payments, and internal disbursement workflows. VAT, Compliance & Audit Management Own UAE VAT compliance end-to-end, including quarterly VAT filings and regulatory documentation. and later on, Saudi Arabia and Egypt Tax systems. Manage tax-exempt transaction classifications, VAT reconciliations, and supplier/customer compliance validation. Prepare the company for audits, coordinate with auditors, and maintain audit-ready documentation. Investment Management & Investor Relations Maintain and update the cap table, investment records, ESOP structures, and compliance documentation. Prepare investor-ready dashboards, KPIs, financial packs, and performance insight decks. Support fundraising cycles through due diligence management, investor communication materials, and data room oversight. Partner with the CEO on strategic modelling, valuations, and long-term capital planning. Business Planning & Strategic Financial Execution Develop financial models aligned with product roadmap, revenue strategy, and geographic expansion. Advise leadership on pricing optimisation, margin improvement, and financial feasibility of strategic initiatives. Implement financial controls and SOPs that scale with the organisation. HR, Administration & Internal Governance Oversee HR financial processes including payroll, commissions, reimbursements, and contractual documentation. Manage financial elements of partner onboarding, ensuring compliance with corporate and regulatory standards. Implement administrative systems that support operational efficiency and internal governance. Automation, Systems Optimisation & Process Design Implement and optimise automation tools including Odoo, WIO Bank, custom systems and invoicing/reconciliation platforms. Lead process redesign initiatives to eliminate inefficiencies and establish scalable operational infrastructure.<br>Qualifications & Experience Education Bachelor’s degree in Accounting or Finance ACCA, CMA, CPA, or equivalent certification strongly preferred. Fluent English and Arabic are mandatory.<br>Technical Skills Expertise in accounting software, including Odoo Finance, Custom Systems for analytics, and WIO Bank. Strong command of UAE/KSA/EGY VAT regulations and compliance frameworks. Advanced Google Sheets and financial modelling capability. Familiarity with automation tools for invoicing, reconciliation, and workflow optimisation.<br>Professional Experience10+ years of experience in accounting, finance, VAT, reporting, and AR/AP. Experience in SMEs, high-growth startups, or multinational settings preferred. Proven experience managing financial projections, investment records, and audit processes. Exposure to investor relations or fundraising environments is advantageous.<br>Core Competencies Analytical precision and executive-level financial insight. Deep attention to accuracy and internal control discipline. Proactive problem-solving orientation. Strong communication and stakeholder management capability. Excellent multitasking and time management skills suitable for a fast-paced environment.<br>Personal Attributes High integrity, confidentiality, and trustworthiness. Strong ownership mindset and resilience. Results-driven and strategically oriented. Collaborative yet capable of independent decision-making.<br>Compensation & Benefits Competitive Salary in EGP (Un-taxed) 35 working days of paid vacation annually, with incremental increases every 6 months during the first 2 years. Equity in the company - ESOP with vesting equity ownership immediately upon successful joining. Medical insurance for the employee and immediate family. The company will cover a UAE mobile line. Work within a high-growth, high-ownership environment with significant exposure to the CEO, investors, and strategic decision-making.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong><span>Meet the team!</span></strong></p><br><p><span>Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.</span></p><br><p><span>The Engineering Manager, Software Quality holds a crucial position in ensuring that the performance of our products and product integrations maintains high quality at all times. This role is responsible for leading a team of SDETs (Software Development Engineers in Test), creating test strategies for complex projects with remote teams, and driving automation and AI-native testing frameworks. This role reports to the Senior Products Director and works closely with them to execute our test strategy. </span></p><br><p><strong><span>Help us shape the future of communication by:</span></strong></p><br><ul><li><p><span>Leading, coaching, and growing a team of SDETs — including hiring, performance management, and career development.</span></p><br></li></ul><ul><li><p><span>Supporting multiple scrum delivery teams with estimation, planning, and strategy for testing Web and Mobile applications.</span></p><br></li></ul><ul><li><p><span>Owning the Release Management process across products.</span></p><br></li></ul><ul><li><p><span>Owning test (case) coverage, and test and defect reporting and metrics.</span></p><br></li></ul><ul><li><p><span>Establishing and scaling our automated testing frameworks for UI and API test automation.</span></p><br></li></ul><ul><li><p><span>Advocating for QA best practices across the development and engineering teams, and establishing lightweight checks and balances to prevent regressions and production issues.</span></p><br></li></ul><ul><li><p><span>Defining and evolving QA practices for AI-native features, including validation of LLM/agent outputs and testing of agentic workflows.</span></p><br></li></ul><ul><li><p><span>Organizing and leading special initiatives as a member of the engineering team — improving process, investigating and qualifying tools, and developing test frameworks or techniques to benefit future projects.</span></p><br></li></ul><br><p><strong><span>What you'll bring:</span></strong></p><br><ul><li><p><span>10+ years of relevant development or testing experience, including 7+ years in quality roles testing and automating large-scale, customer-facing systems with sophisticated distributed integrations.</span></p><br></li></ul><ul><li><p><span>3+ years managing SDETs responsible for qualifying features through the complete software development lifecycle.</span></p><br></li></ul><ul><li><p><span>Excellent knowledge of QE automation architecture, methodologies, processes, and tools.</span></p><br></li></ul><ul><li><p><span>Hands-on experience building QE automation frameworks for both frontend and backend applications (e.g., Cucumber, Selenium, Rest Assured, TestNG, SOAPUI).</span></p><br></li></ul><ul><li><p><span>Experience creating multiple test frameworks from scratch; proficiency in Java or Python, and familiarity with databases, SQL, and scripting languages.</span></p><br></li></ul><ul><li><p><span>Understanding of REST and RESTful services.</span></p><br></li></ul><ul><li><p><span>Experience working with remote and distributed teams.</span></p><br></li></ul><ul><li><p><span>Experience working on Agile (Scrum) teams.</span></p><br></li></ul><ul><li><p><span>Ability to collaborate with and influence cross-functional teams within your area of responsibility.</span></p><br></li></ul><ul><li><p><span>Ability to drive efficiency through process improvement and automation, increase test coverage, reduce customer-impacting defects, make risk-based decisions, and mentor engineers on the team.</span></p><br></li></ul><ul><li><p><span>Ability to build, drive, and support an automation test strategy, with a focus on delivering great software quickly, efficiently, and with growing quality.</span></p><br></li></ul><p><strong><span>AI Proficiency:</span></strong></p><br><ul><li><p><strong><span>Minimum Level: L5</span></strong><span> — Advanced proficiency in AI tools with the ability to apply AI effectively across QA, test automation, defect analysis, test data generation, and quality-risk assessment.</span></p><br></li><li><p><strong><span>Expected:</span></strong><span> Use AI to generate and expand test cases from requirements, accelerate automation development and debugging, analyze logs and defects, generate edge-case test data, and evaluate coverage and release-quality metrics. </span></p><br></li><li><p><span>Strong understanding of testing AI/agent-based features, including hallucination detection, grounding, guardrails, fallback behavior, and prompt-injection resistance. Experience with tools such as Claude is required</span><strong><span>.</span></strong><span> AI-generated outputs must be critically reviewed and validated before being used in testing or release decisions.</span></p><br></li></ul><p><strong><span><span>Craft & Toolkit:</span></span></strong></p><br><ul><li><p><span>Software Quality Engineering (QE/QA)</span></p><br></li><li><p><span>Engineering Management</span></p><br></li><li><p><span>Test Automation</span></p><br></li><li><p><span>API & UI Testing</span></p><br></li><li><p><span>AI-Native Quality Engineering</span></p><br></li><li><p><span>Release Management</span></p><br></li><li><p><span>Agile Software Delivery (Scrum)</span></p><br></li><li><p><span>DevOps & CI/CD</span></p><br></li><li><p><span>Cloud & Container Technologies</span></p><br></li><li><p><span>Quality Strategy & Process Improvement</span></p><br></li><li><p><span>Leadership & People Management</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong><span>As a Unifone you’ll receive a range of benefits:</span></strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
Job Purpose:<br><br>Lead and grow the company's Pre-Owned (used cars) business end-to-end, sourcing, pricing, inventory, and sales performance, across all brands and locations. Own the P&L for used cars, build a scalable and profitable operation, and develop a high-performing sales leadership team.<br><br>Key Responsibilities:<br><br>Set the strategic direction and P&L targets for the pre-owned vehicle business across all brands and locations Develop sourcing, pricing, and appraisal strategies to optimize inventory turnover, margin, and aging Build and lead a multi-site pre-owned sales organization, including sales managers, appraisers, and sales representatives Own volume, revenue, and profitability targets for used cars, and report performance and forecasts to senior leadership Define inventory acquisition channels (trade-ins, auctions, direct buy) and set reconditioning and quality standards Partner with Finance on inventory valuation, aging provisions, and floor-plan/working-capital management for used stock Collaborate with Marketing and Digital on pricing strategy, online listings, and demand generation for pre-owned vehicles Establish and monitor KPIs (days-to-sale, gross margin per unit, inventory turn, customer satisfaction) across all sites Ensure compliance with vehicle inspection, warranty, and regulatory standards across pre-owned operations Coach and develop sales teams, driving a high-performance, customer-centric culture Identify growth opportunities, including new sourcing partnerships, digital sales channels, and expansion into new locations<br><br>Requirements<br><br>Title: Pre-Owned Sales Director<br><br>Job Purpose:<br><br>Lead and grow the company's Pre-Owned (used cars) business end-to-end, sourcing, pricing, inventory, and sales performance, across all brands and locations. Own the P&L for used cars, build a scalable and profitable operation, and develop a high-performing sales leadership team.<br><br>Key Responsibilities:<br><br>Set the strategic direction and P&L targets for the pre-owned vehicle business across all brands and locations Develop sourcing, pricing, and appraisal strategies to optimize inventory turnover, margin, and aging Build and lead a multi-site pre-owned sales organization, including sales managers, appraisers, and sales representatives Own volume, revenue, and profitability targets for used cars, and report performance and forecasts to senior leadership Define inventory acquisition channels (trade-ins, auctions, direct buy) and set reconditioning and quality standards Partner with Finance on inventory valuation, aging provisions, and floor-plan/working-capital management for used stock Collaborate with Marketing and Digital on pricing strategy, online listings, and demand generation for pre-owned vehicles Establish and monitor KPIs (days-to-sale, gross margin per unit, inventory turn, customer satisfaction) across all sites Ensure compliance with vehicle inspection, warranty, and regulatory standards across pre-owned operations Coach and develop sales teams, driving a high-performance, customer-centric culture Identify growth opportunities, including new sourcing partnerships, digital sales channels, and expansion into new locations<br><br>Requirements:<br><br>Bachelor's degree in Business Administration, Marketing, or related field; MBA is a plus15+ years of progressive experience in automotive sales, with significant exposure to pre-owned/used car operations Proven track record leading multi-site sales teams and owning P&L responsibility Strong commercial acumen in inventory management, pricing strategy, and margin optimization Excellent leadership, negotiation, and stakeholder management skills Data-driven decision-making with strong command of sales KPIs and reporting Excellent written and verbal communication skills
Employer Overview A leading Egyptian ice cream and food manufacturing company with a long-standing family-business heritage and a strong track record of growth, innovation, and operational excellence. The organization operates large-scale manufacturing and distribution operations and is currently expanding its production and warehouse facilities to support its next phase of growth.<br>Job Summary The HR & Administration Director will lead the overall HR, Administration, and Office Maintenance functions, ensuring the organization has the people, structure, policies, and workplace infrastructure required to support business growth. Reporting directly to the CEO, the role will provide strategic HR leadership while ensuring strong operational execution across all HR and administrative activities.<br>Key Responsibilities Develop and execute the overall HR strategy in alignment with the company’s business objectives and growth plans. Lead all HR functions, including manpower planning, recruitment, onboarding, performance management, compensation and benefits, employee relations, and talent development. Develop and maintain effective HR policies, procedures, and organizational structures that support business growth and operational efficiency. Lead workforce planning and ensure the availability of qualified talent across manufacturing, distribution, commercial, and corporate functions. Establish and enhance performance management, career development, succession planning, and employee engagement frameworks. Oversee the Administration function, including facilities, office services, security, transportation, housekeeping, and other administrative services. Ensure proper management and maintenance of company offices, facilities, and workplace infrastructure. Ensure compliance with applicable labor laws, regulations, and internal company policies. Provide the CEO and senior management with HR insights, workforce analytics, and recommendations to support strategic decision-making. Lead and develop the HR and Administration teams, fostering a culture of accountability, professionalism, and continuous improvement.<br>Minimum Requirements Bachelor’s degree in Human Resources, Business Administration, Management, or a related field. Postgraduate studies or professional HR certification is highly preferred.12+ years of progressive HR experience, with significant experience in senior HR leadership roles. Proven experience managing both HR and Administration functions. Previous experience in manufacturing, FMCG, food production, or a large-scale industrial environment is strongly preferred. Experience working directly with CEOs, business owners, and senior leadership. Strong experience managing large blue-collar and white-collar workforces. Strong decision-making and problem-solving abilities. High level of integrity, professionalism, and confidentiality. Strong knowledge of HR best practices and employment regulations. Expertise in workforce planning and organizational development. Strong knowledge of compensation and benefits, performance management, and employee relations. Ability to develop and implement HR policies, procedures, and systems. Strong understanding of HR metrics, workforce analytics, and HR governance. Good knowledge of administration, facilities, and workplace management. Strong experience with HRIS and ERP systems. Ability to utilize HR analytics and reporting tools to support decision-making. Good command of English, both written and spoken.\Ability to build and lead a high-performing HR and Administration function. Ability to balance strategic HR priorities with day-to-day operational requirements. Ability to work closely with the CEO and senior leadership to translate business objectives into effective people strategies.
<p><h4>Job summary</h4>
<p>Supports the director of recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area. OR</li>
<li>2-year degree from an accredited university in health education, physical education, hotel and restaurant management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting recreation operations</strong></p>
<ul>
<li>Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li>
<li>Monitors quality, standards and meets the expectations of the customers on a daily basis.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Schedules events, programs, and activities, as well as the work of others.</li>
<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Supports the management of outside vendors including water sports and scuba.</li>
<li>Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li>
<li>Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).</li>
<li>Manages group activities including sand painting, bonfires, and team building events.</li>
<li>Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.</li>
</ul>
<p><strong>Providing and ensuring exceptional customer service</strong></p>
<ul>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li>
<li>Participates in the performance appraisal system process, giving feedback when needed.</li>
<li>Coordinates training activities for employees in department.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.<br>OR<br>• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Recreation Operations<br>• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Monitors quality, standards and meets the expectations of the customers on a daily basis.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Schedules events, programs, and activities, as well as the work of others.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports the management of outside vendors including water sports and scuba.<br>• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).<br>• Manages group activities including sand painting, bon fires, and team building events.<br>• Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.<br>Providing and Ensuring Exceptional Customer Service<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.<br>Conducting Human Resources Activities<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Participates in the performance appraisal system process, giving feedback when needed.<br>• Coordinates training activities for employees in department.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award. Our purpose is to make an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society.</p>
<p>We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You’ll also help improve engagement and the overall employee experience.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Act as a trusted advisor to Partners, Directors, and senior leaders on organization design, workforce planning, talent strategy, and culture.</li>
<li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li>
<li>Coach leaders on performance, engagement, change management, and team effectiveness.</li>
<li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li>
<li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li>
<li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li>
<li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li>
<li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li>
<li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li>
<li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li>
<li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li>
<li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li>
<li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, employee relations trends, diversity metrics, engagement).</li>
<li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li>
<li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor degree in human resources management, business administration, or a related field.</li>
<li>Knowledge of best practices in HR management is essential.</li>
<li>Experience of 12+ years in HR with 8+ years managing performance cycles, talent reviews, employee relations, performance management, calibration, promotions, salary reviews, and PIPs.</li>
<li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li>
<li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li>
<li>Ability to communicate professionally with leadership.</li>
<li>Detail oriented and conscientious.</li>
<li>Excellent organizational, communication, and time-management skills.</li>
<li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, and Microsoft management tools).</li>
<li>Fluent in English (reading, speaking, and writing).</li>
</ul></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award. Our purpose is to make an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society.</p>
<p>We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You’ll also help improve engagement and the overall employee experience.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Act as a trusted advisor to Partners, Directors, and senior leaders on organization design, workforce planning, talent strategy, and culture.</li>
<li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li>
<li>Coach leaders on performance, engagement, change management, and team effectiveness.</li>
<li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li>
<li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li>
<li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li>
<li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li>
<li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li>
<li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li>
<li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li>
<li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li>
<li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li>
<li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, employee relations trends, diversity metrics, engagement).</li>
<li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li>
<li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor degree in human resources management, business administration, or a related field.</li>
<li>Knowledge of best practices in HR management is essential.</li>
<li>Experience of 12+ years in HR with 8+ years managing performance cycles, talent reviews, employee relations, performance management, calibration, promotions, salary reviews, and PIPs.</li>
<li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li>
<li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li>
<li>Ability to communicate professionally with leadership.</li>
<li>Detail oriented and conscientious.</li>
<li>Excellent organizational, communication, and time-management skills.</li>
<li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, and Microsoft management tools).</li>
<li>Fluent in English (reading, speaking, and writing).</li>
</ul></p><p></p>
Job description Job Title :Quality Control Manager<br>Location: Cairo <br>Industry: Construction / Contracting<br><br><br>Responsibilities:<br><br><br>- Setting up and maintaining controls and documentation procedures.- Monitoring performance by gathering relevant data and producing statistical reports.- Ensure all work meets the contract specifications and standard.- Ensure all materials meet the contract specifications.- Coordinate and schedule field testing and performance QA/QC inspections.- Monitor construction activities and materials delivered to the site.- Review all special inspection and material testing perform by third parties.- Document all inspection and testing in QC reports.- Working with operating staff to establish standards, systems and procedures- Recording, analyzing and distributing statistical information- Monitoring performance- The daily Report for site work.- Performs tests or verifies that the problem was repaired or corrected.- Performs as resident inspector during the site activity progress- Coordinating all technical specification requirements with Technical Support engineers.- Managing projects logs (E1, E2, IR, NCR, etc.)- prepare method statement & ITP related to the project activities- prepare work release forms before starting new activities- Prepare all documents related to the project TOC- handing over all IR to the project consultant- reviews subcontracts invoices in terms of progress percentage and IR- prepare progress sheets related to client invoices in coordination with the project consultant- Ensure that all subcontractors manpower are being followed and apply withheld amounts as per contract conditions.<br><br>Qualifications:<br><br>+10 years of Experience as Quality Control Engineer in Construction, Finishing and Fit out projects Bachelor of Civil/ Architecture Engineering<br><br><br><br>Industry Construction Employment Type
<h2 class="h5">Job description</h2>
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About Tribe X<br>Tribe X Digital is a premier, global performance agency that sits at the intersection of luxury aesthetics and digital science. We don't just manage campaigns; we architect end-to-end digital experiences for the world's most prestigious hospitality brands, luxury real estate developers, and disruptive tech startups.<br>With a footprint spanning Amsterdam, Dubai, and Cairo, we operate as a high-octane extension of our clients' teams. Our work is defined by a "zero-ego" commitment to excellence, utilizing AI-powered advertising, bespoke content creation, and data-driven strategy to transform brand presence into measurable global impact. At Tribe X, we are building the future of luxury marketing, one pixel-perfect, ROI-positive campaign at a time.<br>Role Overview<br>The Finance Manager is responsible for overseeing the financial health, operational discipline, and financial planning of Tribe X across all business operations. This role exists to ensure the agency scales sustainably through strong financial governance, accurate reporting, cash flow visibility, operational efficiency, and commercially sound decision-making.<br>The Finance Manager acts as both a strategic financial partner to leadership and the operational lead of the finance department balancing day-to-day finance operations with long-term financial planning, compliance, business performance management, and scalable financial systems.<br>This role also ensures Tribe X operates with strong financial visibility, operational discipline, and commercially sustainable systems that support long-term agency growth.<br>What You'll Do<br>Financial Operations & Oversight<br><ul><li>Oversee day-to-day finance operations including accounting, reconciliations, reporting, accounts payable, accounts receivable, and cash flow management.</li><li>Ensure financial records are accurate, organised, and maintained in line with internal controls and accounting standards.</li><li>Review and approve key financial transactions, reconciliations, and month-end deliverables.</li><li>Maintain visibility across operational spending, collections, outstanding balances, and cash flow movement.</li><li>Ensure finance operations remain organised, scalable, and operationally efficient across all business activities.</li></ul><br>Financial Reporting & Planning<br><ul><li>Lead monthly, quarterly, and annual financial reporting processes.</li><li>Prepare financial summaries, management reports, forecasts, and budget tracking reports for leadership.</li><li>Support financial planning, budgeting, and resource allocation processes across departments.</li><li>Monitor business performance, profitability, operational costs, and cash flow trends.</li><li>Provide leadership with commercially relevant financial insights and operational recommendations.</li><li>Support business planning by identifying financial risks, trends, and growth opportunities proactively.</li></ul><br>Compliance & Financial Governance<br><ul><li>Ensure compliance with local tax regulations, VAT requirements, social insurance obligations, and statutory reporting requirements across Egypt and UAE operations.</li><li>Coordinate with auditors, external accountants, legal advisors, and tax consultants where required.</li><li>Maintain strong financial controls, policies, and governance processes.</li><li>Ensure audit readiness through accurate financial documentation, reporting discipline, and organised record keeping.</li><li>Continuously improve financial governance frameworks and operational finance controls.</li></ul><br>Team Leadership & Department Management<br><ul><li>Manage and support the finance team including workload distribution, performance management, and operational oversight.</li><li>Review team output to ensure accuracy, efficiency, and compliance.</li><li>Build scalable finance workflows, systems, and reporting structures that support business growth.</li><li>Conduct regular performance reviews, feedback discussions, and development planning for finance team members.</li><li>Promote a culture of accountability, ownership, and financial discipline across the department.</li></ul><br>Process Improvement & Business Support<br><ul><li>Identify operational inefficiencies and implement process improvements across finance operations.</li><li>Support leadership with financial insights that improve decision-making and operational planning.</li><li>Partner with department leads to improve financial awareness, budgeting discipline, and reporting accuracy across the business.</li><li>Identify opportunities for automation, workflow optimisation, and stronger financial visibility systems.</li><li>Collaborate cross-functionally to improve commercial awareness and operational efficiency across departments.</li></ul><br>What You Bring (Qualifications) <br>Must-Have<br><ul><li>5+ years of experience in accounting or finance roles, with leadership or management experience preferred.</li><li>Experience overseeing multi market Finance operations (Egypt/UAE)</li><li>Strong understanding of accounting principles, financial reporting, budgeting, and financial controls.</li><li>Experience managing finance operations within agency, startup, or fast-paced business environments.</li><li>Strong understanding of Egyptian tax, VAT, labour, and compliance regulations.</li><li>Experience with accounting systems such as Xero or similar ERP/accounting platforms.</li><li>Advanced Excel and financial analysis skills.</li><li>Strong organisational and leadership capabilities.</li><li>Fluency in English (written and verbal).</li><li>Strong understanding of operational finance, cash flow management, budgeting discipline, and financial planning processes.</li><li>Ability to operate effectively within fast-paced and high-accountability business environments.</li></ul><br>Nice to Have<br><ul><li>Exposure to agency commercials, profitability analysis, and operational finance.</li><li>Professional finance or accounting certifications.</li><li>Experience building finance systems or process automation initiatives.</li><li>Experience supporting leadership teams with commercial analysis and business planning insights.</li></ul><br>Success in This Role Looks Like<br>Success in the first 90 days centers on transitioning from a deep operational understanding to driving strategic value. You will begin by immersing yourself in the agency's financial health, ensuring seamless compliance across Egypt and UAE, and stabilizing day-to-day operations by mastering current workflows and Xero systems. During this phase, building strong relationships with department heads is critical to establishing trust and financial visibility.<br>By the second half of the 90 days, success will be defined by your ability to move beyond maintenance to proactive optimization. You will take full ownership of reporting cycles, introduce process improvements that enhance efficiency, and deliver data-driven commercial insights that influence leadership decision-making. Ultimately, you will have established a scalable financial framework that not only supports accurate and compliant reporting but also actively contributes to the agency's sustainable growth. <br>Why You'll Love It Here<br>At Tribe X, we champion impact without ego by fostering a high-performance environment where your voice matters and your ideas scale. You will work at the edge of what is next as we use the latest AI and martech tools to solve complex challenges for premium global clients. Joining our team means tapping into a global pulse where the flexibility of a hybrid remote culture meets the high-octane energy of a world-class agency. We are built to grow and we invest deeply in your evolution because if you have the drive to lead, we provide the platform to make it happen.<br>Apply Now<br>If you are ready to bring your expertise to a team that values sharp thinking and effortless execution, let's talk. We are looking for the restless and the bold to help us build what is next. Send us your work and start the conversation.<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Sales & Marketing<p><br><b>Worker Type:</b></p><br>Regular (FTC) (Fixed Term)<p><br><b>Posting Start Date:</b></p><br>October 2, 2026<p><br><b>Business Unit:</b></p><br>Downstream and Renewables<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p>Role Overview Do you have an entrepreneurial mindset? Are you competitive, commercially driven, and motivated by building brands, partnerships, and high-performing networks? Do you enjoy using analytics and customer insight to drive real business impact? In this role, you will operate at the intersection of B2C marketing, partnerships, and retail, working closely with Car Brands, OEMs and workshops partners across multiple automotive segments to deliver impactful, co-funded marketing programs with clear ROI accountability. You will also play a critical role in shaping the end-consumer experience within the Shell Branded Independent Workshop network “BIWS”, focusing on activation excellence at the point of service, workshop engagement, and translating brand strength into consumer choice and preference. Purpose As the Automotive Channel & BIWS Marketing Manager, you will lead the development and execution of marketing strategies for Shell’s B2C Direct channel (Automotive OEMs/official international dealers) and the Shell Branded Independent Workshop network “BIWS” in Egypt. You will drive effective partnership-led programs with OEM and FWS partners to promote association and act as a marketing consultant to deliver win-win marketing activities that benefit both Shell and its partners. You will play a strategic role in developing the Shell BIWS network, channel performance and increasing traffic, positioning it as the preferred network for automotive consumers. Success in this role requires strong stakeholder management and collaboration with Sales, Category Managers, Brand & Comms, and BIWS Operations teams, as well as external partners in all levels, to ensure flawless execution, delivery of KPIs, and achievement of growth targets across both partner-led and Shell-owned channels. Accountabilities ▪ Channel Growth: Develop and implement integrated marketing strategies for B2C Direct (Automotive Channel, OEMs & FWS) and BIWS channels to deliver volume & profitability KPIs. ▪ Automotive Channel Partnerships: Build, manage, and sustain automotive OEMs and FWS partnerships leveraging co-op and marketing budgets to promote associations. ▪ BIWS Channel Ownership: Own the marketing agenda for Shell BIWS, focusing on network development, workshop traffic growth, and consumer value propositions. ▪ Channel Value Proposition: Define and deliver compelling channel value propositions (CVPs) to support Sales objectives and partner engagement. ▪ Brand Visibility: Ensure strong and consistent Shell brand visibility and activation across BIWS workshops and OEM/FWS touchpoints, including branding, CI compliance, and promotional executions. ▪ Campaign Execution: Collaborate with Category Managers to extend national and local campaigns through relevant channels and ensure high-quality delivery. ▪ Insights & Analytics: Analyze new car sales and aftermarket dynamics, assess ROI of partnerships and activations, and translate insights into actionable growth initiatives. ▪ Marketing Budget Management: Manage allocated marketing budget and OEM co-op budgets to ensure efficient, compliant, and impactful marketing programs. ▪ Stakeholder Management: Build strong relationships with internal stakeholders, OEM decision-makers, workshops, agencies, and media partners. ▪ Compliance: Ensure all marketing activities comply with Shell HSSE standards and policies. Skills & Requirements ▪ 6-8 years of experience in B2C marketing, channel marketing, partnerships, or retail-led commercial roles, ideally across automotive, FMCG or network-based environments. ▪ Deep experience managing strategic partnerships, including co-funded initiatives, joint marketing plans, and clear ROI accountability with external partners. ▪ Strong commercial acumen, with a proven track record of delivering growth and ROI. ▪ Excellent senior-level stakeholder management and influencing skills, across internal cross-functional teams and external partners (OEMs, agencies, retail networks). ▪ Data-driven decision-making with a competitive mindset. ▪ Strong analytical, problem-solving, and execution capabilities. ▪ Ability to manage multiple priorities in a fast-paced, competitive environment.</p><br><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>
Job title: Manager, Customer Support Location: Cairo, Egypt<br>About noon We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. noon minutes is our fastest-growing business. We’re building hyper-local commerce from the ground up with dark stores, real-time ops and delivery in 15 minutes or less at scale. From groceries to tech, we get what people need to their door in minutes. Live across UAE, KSA, Egypt and Bahrain and growing fast.<br>noon’s mission: Every door, every day<br>What you'll do:Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.<br>Responsibilities:Manage 24x7 support operations across Email, Chat, and other digital channels. Ensure adherence to all TATs and SLAs to ensure smooth customer service operations. Drive adherence to SLAs and KPIs: CSAT, FRT, AHT, backlog, repeat contact rate, quality, and productivity. Ensure high-quality, empathetic, and timely customer interactions. Conduct audits, monitor CSAT feedback, and manage critical escalations. Partner with QA & Training teams for performance calibration and agent upskilling Identify and implement automation and self-serve opportunities (AI bots, templates, macros) to drive efficiency. Regularly review agent and team performance using performance management tools; identify development areas. Monitor interaction quality through random audits, CSAT surveys, and direct customer callbacks Establish and maintain SOPs and knowledge bases for process standardization. Ensure timely hiring, onboarding, and ramp-up of agents and team leads. Ensure workforce management adherence—manpower rostering, shift planning, breaks, and leave planning.. Deliver reports and insights (daily/weekly/monthly) to CS leadership with recommendations for process improvements. Represent Voice of Customer (VoC) to drive cross-functional CX improvements. Drive team engagement through R&R programs and regular skip-level connect. Resolve complaints within the defined SLA and maintain 24/7 team availability to address customer concerns promptly. Prepare detailed Root Cause Analyses (RCA) for unique or complex cases, driving necessary changes across the value chain to prevent recurrence. Compile and share daily, weekly, and monthly insights with senior management, highlighting trends, challenges, and improvements. Uphold company policies, regulatory requirements, and industry standards throughout all complaint resolution processes. Develop and manage a robust complaints resolution team consisting of skilled callers, critical problem-solvers, and high achievers. Continuously improve team productivity while maintaining high-quality service levels and customer satisfaction. Work closely with internal technology and product teams to drive innovative and impactful changes to enhance the overall customer experience.<br>What you'll need:We are seeking an outstanding early-career professional with a proven knack for problem-solving, demonstrated both in their personal and professional journey. The ideal candidate should exhibit structured thinking, the ability to synthesize information from diverse sources to achieve optimal outcomes, and a willingness to make decisions—whether grounded in logic or guided by intuition or combination of both when necessary. Below are the key skills and qualities we value in the candidate:<br>5-7 years of hands-on experience in BPO/Contact Center operations, preferably in e-commerce or telecom companies. Proven track record in managing high-volume, multi-channel support operations. Experience with tools like Zoho, Freshdesk (CRM), QA and analytics etc Solid skills in MIS reporting, SLA governance, and process compliance Excellent English communication (both written, oral) and stakeholder management skills. Strong analytical and crisis management capabilities. Ability to work collaboratively in a fast-paced, dynamic environment. High level of commitment, availability and accountability - non negotiable We prefer to hire someone who owns the failure and has courage to accept and work towards closure Courage to pin point problem and effectively communicate to the respective stakeholders, drive changes Meticulous attention to detail, with the ability to identify problems, perform deep dives to gather insights, and craft data-driven solutions. Solid project management skills and ability to create micro projects to achieve key objectives Meticulous planning, drive for execution, relentless pursuit and eagerness Excellent data analysis skills, including data extraction using SQL, data modeling, and documentation<br>Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p><br><p>&nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p>&nbsp;</p><br><p><strong>Get To Know Our Team</strong></p><br><p>The Supply department is the B2B division within Agoda that connects with our external partners to ensure the supply of accommodations, flights, and activities. Within Supply, our account management teams work directly with hotel partners to drive mutual growth, strengthen relationships, and ensure Agoda remains the platform of choice for our supply partners across the region.</p><br><p><strong>The Opportunity</strong></p><br><p>As an Account Manager, you will be responsible for growing the coverage and quality of Agoda's supply network by remotely managing a portfolio of hotel partners in the mid-tail segment. This is a high-volume role focused on maximizing partner engagement, driving portfolio performance, and improving supply metrics at scale.</p><br><p><strong>What You'll Do</strong></p><br><p>You will own a portfolio of mid-tail hotel partners, serving as their primary point of contact and driving performance through proactive, data-driven account management — all delivered remotely.</p><br><ul><li>Own and manage a portfolio of 75–100 hotels within the mid-tail segment.</li><li>Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.</li><li>Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analyzing performance data and recommending actionable solutions.</li><li>Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.</li><li>Use Agoda's digital tools (Avaya, HubSpot, SHS/DS Playbooks) for outreach, logging, and reporting.</li><li>Ensure at least 90% portfolio coverage each quarter, prioritizing underperforming properties for higher impact.</li><li>Participate in training to stay updated on new tools, processes, and best practices.</li><li>Act as the point of contact for partner escalations within your assigned portfolio.</li></ul><p><strong>Required Qualifications</strong></p><br><ul><li>Fluency in Turkish and English is required.</li><li>Minimum 4 years of experience in account management, business development, or a supply/e-commerce role.</li><li>Strong relationship management and negotiation skills, with a proven track record in B2B engagement.</li><li>Analytical mindset with experience using data to drive decisions and performance outcomes.</li><li>Comfortable with digital-first work, including remote portfolio management, call systems, and CRM tools.</li><li>Self-driven, organized, and able to manage a large portfolio independently.</li><li>Strong communication skills, with the ability to hold multiple meaningful partner conversations daily.</li><li>Adaptable and able to respond quickly to evolving workflows, tools, and business priorities.</li></ul><p><strong>Preferred Qualifications</strong></p><br><ul><li>Experience in the travel, hospitality, or OTA industry.</li><li>Familiarity with supply or e-commerce platforms and performance metrics.</li></ul><p>#Cairo #AccountManager #MEA #Supply #PartnerManagement #HotelPartners #B2B #OTA #Travel #Hospitality #Agoda #Turkish</p><br><p>&nbsp;</p><br><p><span>&nbsp;</span></p><br><p>&nbsp;</p><br>&nbsp;<span>Please review our Hiring Process Guidelines before your interview — click <span>here</span> to learn how interviewing at Agoda works.</span><p>&nbsp;</p><br><p>&nbsp;</p><br><strong>Discover more about working at Agoda</strong><ul><li>Agoda Careers&nbsp;https://careersatagoda.com</li><li>Facebook&nbsp;https://www.facebook.com/agodacareers/</li><li>LinkedIn&nbsp;https://www.linkedin.com/company/agoda</li><li>YouTube&nbsp;https://www.youtube.com/agodalife</li></ul><p>&nbsp;</p><br><p><strong>Equal Opportunity Employer&nbsp;</strong></p><br><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><br><p>We&nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><br><p><strong>Disclaimer</strong></p><br><p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p><br><br> </div>
Responsible for leading and managing the organization’s data engineering function, ensuring the development and delivery of scalable, reliable, and high-performing data platforms and pipelines aligned with business objectives. This role focuses on defining data engineering standards, practices, and frameworks to enable efficient data ingestion, transformation, integration, and processing across cloud and on-premises environments. The Data Engineering Manager leads and mentors data engineers, oversees engineering projects and delivery, and collaborates closely with data architecture, governance, analytics, and business teams to ensure data solutions are secure, governed, high-quality, and optimized for performance and scalability.<br>Data Architecture & Design:Develop and maintain a scalable, secure, and high-performance data architecture aligned with business needs. Ensure seamless data flow between systems, integrating structured and unstructured data sources. Define and implement best practices for data storage, processing, and security. Select and optimize data platforms, tools, and technologies for efficiency and cost-effectiveness.<br>Data Modeling:Design and implement data models (dimensional, relational, Data Vault, NoSQL) to support operational and analytical use cases. Ensure consistency, accuracy, and integrity of data models across the organization. Continuously refine models to improve performance and adaptability to evolving business requirements. Establish and enforce data modeling standards and governance.<br>Data Engineering and Pipeline Development:Build, optimize, and maintain automated ETL/ELT pipelines to process large-scale data. Troubleshoot, debug and upgrade existing ETL solutions. Enhance data infrastructure to support efficient storage, retrieval, and transformation. Implement automation to reduce manual processes and increase workflow efficiency. Ensure data pipelines are robust, scalable, and support real-time and batch processing. Identify data discrepancies and develop data metrics.<br>Innovation & Technology Adoption:Stay up to date with the latest trends in data architecture, engineering, and analytics to identify and implement innovative solutions. Research and integrate cutting-edge tools and platforms to enhance data management capabilities and streamline processes. Encourage a team culture focused on continuous improvement, supporting experimentation with new technologies and methodologies. Develop and execute a technology roadmap to ensure the team is using the best tools available to meet both current and future data needs.<br>Optimization & Performance Management:Define and enforce data governance policies, ensuring compliance with GDPR, and other regulations. Monitor and optimize database performance, query execution, and storage efficiency. Manage data quality, metadata, and lineage to ensure reliability and transparency. Implement proactive monitoring and alerting for data infrastructure health. Monitor performance and quality control plans to identify improvements.<br>Collaboration with Cross-Functional Teams:Work closely with data scientists, business analysts, and BI teams to understand data requirements and design solutions that enable advanced analytics, reporting, and decision-making. Act as a bridge between business units and IT, ensuring that data architecture and engineering solutions meet both technical and business needs. Lead efforts to optimize data workflows and processes across departments, driving efficiency and alignment in data operations.<br>Development of Employee’s Performance:Provides support for professional development of direct reports. Direct the hiring, or performance evaluation of the team and oversee their daily activities. Motivate, organize and encourage teamwork within the workforce to ensure targets are met or exceeded. Monitors Training Effectiveness Reports on Training Activities<br><br>Educational Requirements: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or a related field. Advanced degrees provide deeper technical and strategic insights, enabling the professional to drive complex data solutions and innovations at the organizational level.<br>Special Certification or Training Required: Certified Data Management Professional (CDMP) – Preferred for expertise in data architecture and governance is preferred. Microsoft Certified: Azure Data Engineer Associate or AWS Certified Data Engineer Associate is preferred.<br>Required Industry Experience: 8+ years of experience in Data Architecture, Data Engineering, and Data Modeling with a proven track record of leading large-scale enterprise data initiatives. Expertise in designing, implementing, and optimizing complex data ecosystems in hybrid environments. Strong background in data governance, security, compliance, and risk management across enterprise systems. Hands-on experience managing data integration, migration, and transformation projects in a large-scale business setting. Technological Requirements: Deep expertise in architecting, optimizing, and managing both relational (e.g., Oracle, Postgre SQL) and NoSQL (e.g., Mongo DB, Cassandra) databases. Proven track record of designing and implementing scalable, enterprise-level Data Warehouse (DWH) architectures. Expert-level proficiency in writing and tuning complex SQL queries, stored procedures, functions, and triggers for high-performance data processing. Strong expertise in data modeling techniques (conceptual, logical, physical, dimensional, and semantic models). Deep understanding of data integration patterns, streaming data platforms, and event-driven architectures, and quality frameworks. Proficiency with cloud data platforms (AWS, Azure, GCP) and modern ecosystem tools (Databricks, Snowflake, Big Query, Synapse). Strong command of ETL/ELT frameworks, APIs, and microservices for data delivery. Proven expertise in architecting and managing data lakes and data warehouses for big data environments.<br>Language Requirements: Fluent in English.
Location: Egypt – Remote Employment: Full-time Experience: Minimum 4 years of relevant project management experience Working Hours: 3:00 am – 11:00 am Egypt time / 10:00 am – 6:00 pm Sydney time<br>Overview We are looking for an experienced, highly organised and proactive Web Development Project Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced digital environment, enjoys bringing structure to complex workflows and knows how to keep multiple projects, people and deadlines moving at the same time. You will be responsible for coordinating projects across different teams, monitoring progress, identifying potential delays and ensuring projects are completed accurately and on time. We are looking for someone who does more than simply update tasks. You should be comfortable taking ownership of projects from start to finish, following up with team members, solving problems and escalating risks before they become issues.<br>Please note: We are looking for candidates with web development project management experience — this is a priority for the role. Experience in a digital marketing agency is also highly preferred.<br><br>What You Will DoManage multiple projects simultaneously from planning through to completion. Develop clear project timelines, milestones, priorities and deliverables. Coordinate work across different teams, including design, development, marketing, content and other operational functions. Assign and monitor tasks and ensure team members understand their responsibilities and deadlines. Conduct regular project follow-ups and ensure outstanding tasks continue moving forward. Identify bottlenecks, dependencies and potential delays early and take action to resolve them. Maintain accurate and up-to-date project information within our project management systems. Monitor deadlines and ensure projects are delivered according to agreed timelines. Communicate project progress, risks, delays and required decisions clearly to management. Run project meetings and ensure actions, owners and deadlines are clearly documented. Follow up with team members on outstanding deliverables and hold stakeholders accountable for agreed deadlines. Work closely with management to prioritise projects and allocate resources effectively. Improve existing workflows, processes and project management systems. Develop and maintain project documentation, SOPs and reporting where required. Ensure completed work meets project requirements before projects are considered complete.<br>What We Require Minimum 4 years of professional website development project management experience. Demonstrated experience managing multiple projects and competing deadlines simultaneously. Strong experience working with cross-functional teams. Excellent organisational and time-management skills. Strong attention to detail and ability to maintain accurate project records. Excellent written and spoken English. Strong communication skills and confidence following up with team members and stakeholders. Ability to identify problems early and propose practical solutions rather than simply escalating issues. Strong sense of ownership and accountability. Technically fluent in dev workflows, including sprint planning, QA processes, and coordinating between design, development, and client teams. Comfortable working independently in a remote environment. Experience using project management platforms such as Monday.com, Asana, Click Up, Jira or similar. Strong working knowledge of Google Workspace, including Google Sheets, Docs and Drive.<br>Highly Regarded Experience working in a digital marketing agency, technology company or similar fast-paced digital environment. Experience managing website, digital marketing, SEO, paid advertising, design or development projects. Experience with Monday.com. Experience managing remote or internationally distributed teams. Experience developing processes, workflows and SOPs. Project management qualifications such as PMP, PRINCE2, Agile or Scrum certification.<br>What Success Looks Like You will be successful in this role if:Projects are delivered on time and important deadlines are rarely missed. Management has clear visibility over the status of every project. Team members know exactly what they are responsible for and when it is due. Delays and bottlenecks are identified before they become major problems. Project information is accurate and consistently maintained. You actively drive projects forward rather than waiting for others to provide updates. Processes become more organised and efficient as a result of your involvement.<br>The Person We're Looking For You don't need to be reminded to follow something up. If a deadline is approaching, you already know about it and are working with the relevant person to make sure it is delivered. You are comfortable asking questions, challenging unrealistic timelines and holding people accountable while maintaining positive working relationships. Most importantly, you have a strong ownership mentality. When a project is assigned to you, you take responsibility for moving it forward and ensuring nothing falls through the cracks.<br>Compensation: Up to 60 000 EGP depending on experience and assessment.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Role We're hiring a Creative & Design Manager to own AllCare's creative and design function across GTM.<br> This person will be responsible for setting the creative direction while managing the team, priorities, quality, and delivery across all marketing channels.<br> This is a hands-on leadership role for someone who combines strong creative judgment with the ability to manage and elevate a multidisciplinary design team.<br> You'll translate marketing strategy and briefs into compelling creative concepts, ensure a consistently high visual standard, and make sure the team is focused on the right work and delivering it effectively.<br> You'll directly manage our creative team, including design and 3D/motion resources, while partnering closely with Performance Marketing and web resources to ensure creative supports both the brand and measurable GTM goals.<br> What You'll Own Creative Team Leadership: Manage and develop a multidisciplinary creative team, providing direction, feedback, development, and day-to-day support.<br> Creative Direction: Own the visual direction of the AllCare brand across web, social media, campaigns, presentations, video, events, sales materials, and other GTM touchpoints.<br> Campaign Concepts: Translate marketing strategies, briefs, and business objectives into strong creative concepts and campaign directions.<br> Brand Quality & Consistency: Maintain and evolve a cohesive visual identity while ensuring all creative work meets a consistently high standard.<br> Creative Review: Review, critique, and elevate the team's creative output, providing clear and actionable feedback from concept through final delivery.<br> Team Priorities & Delivery: Manage workload, priorities, timelines, and project allocation across the creative team to ensure high-quality work is delivered on time.<br> Performance Creative: Partner closely with Performance Marketing on campaign concepts, creative testing, iteration, and performance-driven assets.<br> Web & Landing Pages: Partner with web and development resources on website and landing-page creative, ensuring strong visual execution, clear messaging, and effective user experiences.<br> Cross-Functional Collaboration: Partner with marketing, content, sales, product, and leadership to understand business needs and translate them into effective creative.<br> Creative Operations: Build clear processes for briefs, feedback, approvals, prioritization, and delivery so the creative function can operate efficiently as demand grows.<br> Compensation & Benefits: Competitive package of USD $1,800–$2,200 per month (including performance bonus) , commensurate with experience, portfolio, and demonstrated leadership.<br> Schedule: Monday–Friday, 9:00 AM – 5:00 PM PST Location: Remote (Egypt-based candidates only) US holiday calendar — you're off when your US-based team is off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).<br> Health benefits and paid time off.<br> What We're Looking For Above all: a strong creative leader who knows how to get great work out of a team.<br> We're looking for someone with exceptional visual judgment who can establish the creative direction, translate strategy into compelling concepts, and ensure the team consistently delivers at a high level.<br> Proven Experience: 6–8+ years of professional experience in brand, marketing, or visual design, including at least 2 years managing creative or design teams.<br> Creative Leadership: Demonstrated experience managing designers and multidisciplinary creative talent, including assigning work, setting priorities, reviewing output, and developing team members.<br> Exceptional Portfolio: A strong portfolio demonstrating sophisticated work across digital, web, brand campaigns, marketing creative, and presentation design.<br> Design Expertise: Expert proficiency in Figma and Adobe Creative Suite , with a strong understanding of modern design workflows and production.<br> Design Fundamentals: Exceptional typography, layout, composition, branding, and art-direction skills with a highly developed visual eye.<br> Concept Development: Ability to take marketing strategy, business objectives, or loosely defined briefs and turn them into clear creative concepts and visual direction.<br> Multidisciplinary Direction: Experience directing work across graphic design, web, motion graphics, video, animation, and 3D.<br> Performance Mindset: Understanding of how creative contributes to campaign performance, with experience partnering with growth or performance marketing teams on testing and iteration.<br> Project & Priority Management: Strong ability to manage multiple projects, competing priorities, deadlines, and team capacity in a fast-moving environment.<br> Communication: Excellent written and verbal English, with the ability to clearly articulate creative decisions, give constructive feedback, and collaborate with stakeholders.<br> Nice to Have Experience leading creative for technology, healthcare, SaaS, AI, or other high-growth companies.<br> Experience managing an in-house creative or design team.<br> Experience creating for both B2B and consumer audiences.<br> Experience with paid social, performance marketing, and conversion-focused creative.<br> Strong understanding of web and landing-page design and conversion principles.<br> Experience directing motion design, video production, and 3D creative.<br> Experience working with US-based brands or marketing teams.<br> Startup or high-growth experience building creative processes and systems from the ground up.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Publication date :</strong> Aug 07, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p>• Drive cybersecurity excellence with a strategic mindset – as our Cyber Security Manager, you will own the security landscape for enterprise customers, ensuring robust governance and outstanding service delivery.</p><br><br><p>• Own the security landscape for enterprise customers, ensuring compliance with security policies and best practices.<br>• Deliver expert cybersecurity services to high-profile enterprise customers, focusing on information and cyber security governance.<br>• Oversee the end-to-end security services lifecycle, including defining, assessing, and improving security controls to align with customer objectives.<br>• Maintain strong customer relationships to drive satisfaction and long-term value, addressing their unique security needs.<br>• Design and implement a comprehensive security program that meets contractual scope and customer-specific requirements.<br>• Identify security objectives and conduct gap analyses to strengthen customer security postures.<br>• Collaborate with operations and engineering teams to ensure consistent security outcomes across all customers.<br>• Monitor emerging threats and incidents, providing post-incident analysis and actionable recommendations.<br>• Conduct technical vulnerability assessments and oversee mitigation strategies for identified risks.<br>• Engage in cross-functional teams to continuously improve operational processes, tools, and methodologies.<br>• Stay informed about evolving threats and regulations, contributing to service evolution and improvement initiatives.<br></p><br><br>About you<p>You possess a deep understanding of cybersecurity governance, risk management, and vulnerability management, along with the ability to leverage GRC frameworks to effectively assess and manage security risks across the enterprise. Your strong expertise in threat intelligence and security operations enables you to proactively identify and respond to emerging cyber threats. You hold a Bachelor's Degree in Engineering and relevant certifications such as CISSP or CISM, along with 7 years of experience in the cybersecurity field, complemented by hands-on expertise in major security technologies and strong communication skills.<br><strong>Your professional skills:</strong><br>• S<span>trong expertise in cybersecurity governance, risk management, and vulnerability management. You will be responsible for utilizing GRC frameworks to effectively assess, mitigate, and manage security risks across the enterprise</span></p><br><br><p>• Have a solid understanding of threat intelligence and security operations to proactively identify and respond to emerging cyber threats before they impact the organization.</p><br><br><p>• Proven expertise in managing a complex security stack including Proxy Solutions, Mobile SSL/Remote Access, IPS/IDS, WAF, and Load Balancers is required.</p><br><br><p>• Strong hands-on experience with enterprise firewall technologies, specifically Fortinet, Palo Alto Networks, and Check Point.</p><br><br><p>• hands-on SD-WAN solutions (Fortinet, Palo Alto, Viptela, or Meraki) is required .<br>• experience with SIEM, SOAR, and Splunk. Exposure to Microsoft Sentinel and the Microsoft Defender suite is highly valued and considered a significant plus.</p><br><br><p>• Hands-on expertise in at least one major cloud security platform: Netskope, Prisma Access, Zscaler (ZIA/ZPA/ZDX), or Microsoft Defender for Cloud Apps.</p><br><br><p><br><strong>Your soft skills:</strong><br>• Proficiency in English is mandatory to facilitate effective communication with diverse teams and clients.<br>• Exhibit adaptability and good email etiquette to ensure clear interactions in both written and verbal forms.<br>• Show strong communication skills to effectively convey complex security concepts to non-technical audiences.<br>• Display a can-do attitude, showcasing problem-solving abilities in challenging situations.<br>• Possess a passion for exploration and continuous learning, adapting to technological changes and challenges in the cybersecurity realm.<br></p><br><br><p>At Orange, we are committed to empowering you to realize your full potential in an inclusive and supportive environment. As our Cyber Security Manager, you will play a pivotal role in shaping cybersecurity strategies while driving innovation and excellence in service delivery. You will be part of a collaborative team that values curiosity and open-mindedness, allowing you to explore and implement cutting-edge security solutions that make a tangible impact on our customers' experiences.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Publication date :</strong> Jul 24, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p>En tant que Senior Customer Service Manager, votre mission sera d'encadrer une équipe dynamique, d'assurer une satisfaction client inégalée et de piloter des opérations stratégiques, contribuant ainsi à la croissance et à l'innovation au sein d'Orange.<br> • Encadrer, coacher et mentorer les membres de l'équipe pour favoriser leur développement professionnel.<br> • Gérer la relation client tout au long du cycle de vie du contrat, en assurant leur satisfaction.<br> • Superviser la qualité des services fournis en veillant au respect des livrables contractuels.<br> • Planifier et organiser les opérations liées aux services aux entreprises pour atteindre l'efficacité opérationnelle.<br> • Développer et mettre en œuvre des plans d'action pour anticiper et réduire les risques liés à la qualité de service.<br> • Gérer les incidents ou dysfonctionnements et coordonner les équipes pour une résolution rapide.<br> • Identifier les opportunités de développement commercial et proposer des solutions adaptées.<br> • Participer à l’élaboration et au suivi du budget de la gestion opérationnelle.<br> • Maintenir une veille technologique et sectorielle pour proposer des solutions innovantes.<br> • Former et accompagner les équipes opérationnelles pour garantir un haut niveau de compétence.<br> • Maintenir une veille technologique et sectorielle pour assurer l'innovation dans les services proposés.<br> • Assurer la conformité des opérations avec les normes et réglementations en vigueur afin de garantir une qualité de service optimale.<br> • Participer activement aux réunions de coordination avec les équipes internes et les clients pour assurer une alignement stratégique.<br></p><br><br>About you<p>Fort d'un diplôme de niveau Bac+5 en informatique, télécommunications ou domaine connexe, vous possédez une solide expérience dans la gestion de la relation client, particulièrement en B2B. Vous maîtrisez parfaitement les outils bureautiques et êtes capable d'analyser des données pour produire des rapports clairs. Votre expertise en gestion de projet et votre capacité à piloter des équipes transverses font de vous un leader naturel, capable de négocier et de gérer les conflits tout en gardant un état d'esprit positif.<br><strong>Vos compétences professionelles:</strong><br>• Une connaissance approfondie des solutions informatiques et télécoms d’entreprise est requise pour adresser efficacement les besoins des clients.<br>• La maîtrise des outils Microsoft Office, notamment Excel, PowerPoint et Word, est essentielle pour produire des rapports et présentations percutants.<br>• Une expérience en gestion de projet permettra de structurer les initiatives de service client.<br>• La capacité d'analyser des données et de produire des rapports clairs est indispensable pour éclairer la prise de décision.<br>• Une aptitude à la négociation et à la gestion des conflits est cruciale pour maintenir des relations constructives avec les clients.<br><strong>Vos compétences transverses:</strong><br>• Des qualités d’écoute, d’analyse et de synthèse sont nécessaires pour comprendre les besoins des clients et répondre efficacement.<br>• Capacité à fédérer et à piloter des interlocuteurs variés pour atteindre des objectifs communs.<br>• Une rigueur et un sens du détail sont importants pour garantir la qualité des services fournis.<br>• Flexibilité et curiosité seront des atouts pour s'adapter aux évolutions du secteur.<br>• Un esprit d’équipe et la capacité à travailler collaborativement renforceront la cohésion de l'équipe.<br></p><br><br>
<p>Chez Orange, nous offrons un environnement où votre esprit de résolution de problèmes, votre ambition technologique et votre curiosité exploratrice seront non seulement valorisés mais également propices à un développement continu. Vous aurez la possibilité d'inspirer votre équipe avec un leadership axé sur l'humain et de faire un impact réel dans la vie de nos clients grâce à des solutions innovantes et personnalisées.</p><br><br>What we offer<p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job Description:</p><br><p><b><span>Role: Senior Marketing Manager - BEI<br>Location: Egypt, Cairo (Hybrid working)</span></b></p><br><p><b><span>Full time 40 Hours </span></b></p><br><p>Bupa Egypt Insurance is a leading health insurer offering a range of premium health plans designed to meet the needs of individuals, families, and businesses in Egypt.</p><br><p>Bupa is dedicated to helping our members live longer, healthier, and happier lives by providing high-quality healthcare services and support.</p><br><p>We’re part of Bupa Global, an international healthcare company serving over 38 million customers worldwide. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.</p><br><p>Health insurance is at the core of our business in addition to which we provide healthcare through our health clinics, digital services, hospitals, dental centres and aged care facilities.</p><br><p>The breadth and depth of our experience give us greater insight into how health systems work in the markets in which we have a presence, enabling us to better meet the diverse needs of our customers.</p><br><p>Our key locations are Egypt, UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate health insurance businesses in Saudi Arabia (Bupa Arabia) and India (Niva Bupa).</p><br><p><b><span>We make health happen</span></b></p><br><p><b><span>The role</span></b></p><br><p>Bupa Egypt is a key growth market and strategic priority for Bupa Global, and this role is critical in enabling and leading the delivery of our ambitious growth plans.</p><br><p>You’ll develop and execute a world-class marketing strategy and operating model that can scale our customer base and maximise profitable commercial growth.</p><br><p>You’ll be responsible for the end-to-end consumer and brand strategy, ensuring the seamless development and execution of marketing initiatives, leading a high-performing marketing team, partnering closely with the leadership team, collaborating cross-functionally with internal and external stakeholders to establish clear standards and governance to deliver a strong return on marketing investment.</p><br><p>As a member of the Bupa Egypt Leadership Team, you’ll provide strategic recommendations to executive leadership based on market intelligence, customer insights and performance data and be accountable for marketing's contribution to revenue growth and business performance.</p><br><p>You’ll act as the senior marketing adviser to the Executive Leadership Team, and help shape commercial priorities, identify market expansion opportunities, and drive customer acquisition and growth strategies to support Bupa Egypt's long-term success.</p><br><p><b><span>How you’ll help us make health happen</span></b></p><br><ul><li>Own and lead an integrated marketing strategy across Paid, Owned, and Earned media</li><li>Lead the development of brand-led campaigns, content marketing, sponsorships, and partnerships</li><li>Ensure brand messaging and creative execution align with global and regional positioning while considering local market nuances</li><li>Effectively manage budget and P&L, allocating budget across Paid, Owned, and Earned media channels</li><li>Act as key business partner to Head of Sales, creation of joint business plans, GTM and business outcomes, building credibility and impact with key commercial functions to ensure overall alignment and acceleration of growth across all segments.</li><li>Lead, motivate, and develop a team of marketers, ensuring a culture of creativity, innovation, and strategic thinking.</li><li>Lead and manage relationships with media agencies, creative agencies, PR firms, and content production teams</li><li>Drive brand performance through data-led insights, leveraging customer research, campaign performance data, and market trends.</li><li>Own and lead reporting on brand campaign performance, tracking key brand health metrics, audience engagement, and sentiment analysis. Provide regular insights to senior leadership on brand perception, share of voice, and campaign impact.</li><li>Work closely with Global Marketing, Digital, Sales, Compliance, Commercial and Product teams to ensure brand alignment and synergy across all customer touchpoints.</li><li>Partner with the Performance Marketing team to ensure a seamless balance between brand-building and conversion-focused activities.</li></ul><p><b><span>You</span></b></p><br><ul><li>Demonstrable experience at a senior level in B2B and B2C brand marketing, integrated campaigns, and non-acquisition marketing in a multinational or regional capacity is essential</li><li>Proven track record of marketing budgets more than c.£2M.</li><li>Experience in building a local marketing structure in an international business across advertising, events, PR, Social and Digital.</li><li>Strong understanding of Paid, Owned, and Earned media strategies, with experience in media planning and execution.</li><li>Excellent written and communication skills in English with the ability to present at executive leadership level and inspire a team.</li><li>Demonstrable hands-on experience with CRM and analytics platforms.</li><li>Good knowledge of MarTech solutions</li><li>Ability to analyse data from advertising campaigns to ensure conversion rate optimisations and returns on investment.</li><li>Experience in managing agencies for creative and media strategy, planning and buying.</li><li>Experience of managing a copy clearance process in a regulated industry; specific experience in healthcare, or insurance will be highly advantageous.</li><li>Advanced PC skills, including Acrobat, Excel, Word and PowerPoint is essential.</li><li>Strong collaboration skills working seamlessly with diverse teams globally.</li><li>Knowledge of International Private Medical Insurance is advantageous</li></ul><p>Time Type:</p><br>Full time<p>Job Area:</p><br>PR , Marketing & Brand<p>Locations:</p><br>Egypt - Cairo </div>
<p><h4>JLL empowers you to shape a brighter way.</h4>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youu2019ve got deep experience in commercial real estate, skilled trades or technology, or youu2019re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<h4>About JLL</h4>
<p>Weu2019re JLL, a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 108,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thatu2019s why weu2019re committed to our purpose to shape the future of real estate for a better world. Weu2019re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.</p>
<p>Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and weu2019re honored to be recognized with awards for our success by organizations both globally and locally.</p>
<p>Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where weu2019re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.</p>
<p>If this job description resonates with you, we encourage you to apply even if you donu2019t meet all the requirements below. Weu2019re interested in getting to know you and what you bring to the table!</p>
<h4>Role purpose:</h4>
<p>We are currently looking for an assistant cost manager / quantity surveyor (MEP and infrastructure works).</p>
<h4>What this job involves</h4>
<ul>
<li>Undertaking cost management / quantity surveying skills and knowledge regarding pre-contract and post-contract consultancy services.</li>
<li>Excellent take-off skills required, from both an accuracy and speed perspective.</li>
<li>Preparation of budget / pre-contract cost estimates and various stagesu2019 cost plans as required.</li>
<li>Preparation and formulation of bills of quantities as per the standard formats.</li>
<li>Preparation of pre-tender cost estimates.</li>
<li>Preparation of tender evaluation reports.</li>
<li>Reviewing and negotiating prices with contractors.</li>
<li>Reviewing payment valuations.</li>
<li>Managing the projectu2019s change control of all additional works as required.</li>
<li>Participating in the cost reporting process of the project and preparing budgets vs actual cost reconciliation reports.</li>
<li>Preparing and reviewing measurement tasks as required using CostX or equivalent software tools.</li>
<li>Preparing cash flow forecasts for the project in all stages.</li>
<li>Attending commercial meetings as required with all the stakeholders of the project.</li>
<li>Preparing final accounts and contributing to contractorsu2019 negotiations and agreements.</li>
<li>Represent the company in a professional and diligent manner.</li>
</ul>
<h4>Desired skills and experience for this role</h4>
<ul>
<li>Hardworking, proactive individual with a strong desire to learn and progress with an eye for detail and a passion for high standards.</li>
<li>3-5 years of experience in the real estate sector.</li>
<li>Excellent pre and post contract technical cost and commercial management skills.</li>
<li>Articulate in written and oral communication.</li>
<li>Excellent prioritization and self-management skills and ability to work in a high-pressure environment.</li>
</ul>
<h4>Key competencies</h4>
<ul>
<li>Strong knowledge and track record in the application of IT based solutions.</li>
<li>Software skills required in AutoCAD and Microsoft Office.</li>
<li>Software skills in cost estimation and quantity surveying software like CostX, Plan Swift, Bluebeam or Candy would be advantageous.</li>
<li>Degree in related subject (BSc Quantity Surveying, Construction Management, Civil, Architectural, Electrical, Mechanical or equivalent).</li>
<li>Experience preferably in construction, fit-out and/or renovation projects.</li>
<li>Experience preferably in the Middle East but not essential.</li>
</ul>
<h4>What you can expect from us</h4>
<p>We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.</p>
<p>Our total rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.</p>
<p>We canu2019t wait to see where your ambitions take you at JLL. Apply today!</p>
<h4>Location:</h4>
<p>On-site u2013 Cairo, Egypt</p>
<p>If this job description resonates with you, we encourage you to apply even if you donu2019t meet all of the requirements. Weu2019re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p></p><p></p>