purchasing representative Jobs in Egypt

Customer Service & CRM Specialist – B2B Logistics Location: Cairo, Egypt Company: Bisfor Logistics Employment Type: Full-time About the Role Bisfor Logistics, a member of Earn Rocket Investment Holding, is seeking a proactive Customer Service & CRM Specialist to manage customer inquiries, coordinate sales follow-ups, and support the company’s digital marketing activities in Egypt. This is a client-facing role combining B2B customer service, CRM management, sales coordination, and digital marketing. The successful candidate will serve clients in Egypt, as well as Morocco-based clients seeking shipping and logistics services from Egypt, while coordinating closely with our Moroccan team. Key Responsibilities Prepare and publish professional content across the company’s social media and digital channels. Receive and respond to inquiries through phone, email, Whats App, social media, and other digital channels. Understand clients’ shipping requirements and collect the information needed to prepare accurate quotations. Follow up consistently with prospects and existing clients until inquiries are converted, closed, or properly documented. Manage and regularly update the CRM with leads, customer information, quotations, follow-up activities, and outcomes. Coordinate with the operations and commercial teams to provide clients with accurate pricing, shipment options, and service updates. Act as the main coordination point between customers in Egypt and the Moroccan team. Support Morocco-based clients who need sourcing, shipping, or logistics services from Egypt. Maintain strong relationships with existing B2B customers and identify opportunities for repeat business. Manage incoming leads generated through digital marketing campaigns. Support the planning and execution of basic B2B marketing campaigns. Track customer-service and lead-conversion performance and prepare periodic management reports. Identify common customer concerns and recommend improvements to the customer journey and follow-up process. Required Qualifications Bachelor’s degree in Business Administration, Marketing, Logistics, Communications, or a related field. Minimum 2–4 years of relevant experience in B2B customer service, CRM, sales coordination, account management, or digital marketing. Experience in logistics, freight forwarding, import/export, e-commerce, or supply chain services is strongly preferred. Practical experience using CRM systems and managing customer pipelines. Good understanding of digital marketing, social media management, and lead generation. Strong communication, negotiation, organization, and follow-up skills. Ability to coordinate effectively across different countries and internal departments. Excellent Arabic and good professional English. French would be an advantage, particularly for communication with the Moroccan market. Proficiency in Microsoft Office and common digital communication tools. Ideal Candidate We are looking for someone who:Is customer-focused but also commercially driven. Takes ownership of inquiries and follows them through to completion. Is comfortable communicating with business owners and corporate clients. Can combine relationship management with structured CRM discipline. Understands that responding to inquiries is only the beginning—the real value comes from consistent follow-up and conversion. Can work independently while remaining closely aligned with the Egyptian and Moroccan teams. Key Performance Indicators Performance will be assessed based on:Response time to customer inquiries. Quality and accuracy of CRM records. Lead follow-up completion rate. Inquiry-to-quotation and quotation-to-client conversion rates. Customer satisfaction and retention. Number and quality of qualified B2B leads generated. Digital content consistency and engagement. Effectiveness of coordination with the Moroccan team. How to Apply Interested candidates should send their CV with the subject line:“Customer Service & CRM Specialist – Cairo”Candidates are encouraged to include examples of B2B accounts, CRM activities, or digital marketing campaigns they have previously managed.

SS (Telesales / Customer Care Representatives) What You’ll Do:Contact existing customers to promote course renewals and increase conversion rates Follow up with customers to understand their needs and recommend personalized learning solutions Provide high-quality support throughout the student journey and handle inquiries professionally Monitor students’ progress and analyze data to improve learning outcomes and drive renewals Build strong relationships with customers to enhance satisfaction and encourage repeat business & referrals<br>Requirements:Minimum 1 year of experience in sales or Customer Service. Strong communication and persuasion skills. Target-driven and comfortable working in a performance-based environment. Motivated to achieve and exceed sales targets with a commission-focused mindset.<br>???? Working Hours:Sunday – Thursday: 12:00 PM – 9:00 PM(Breaks: 2:45 – 3:00 PM | 5:00 – 6:00 PM)<br>Saturday: 12:00 PM – 4:00 PM(Break: 12:45 – 1:00 PM)<br>???? Location:https://maps.app.goo.gl/dnp Fh1YYFkn H2i QG8<br>???? What We Offer:Basic Salary + Unlimited Commission Paid Training Social Insurance Medical Insurance

Relin.sa & Segadty<br><br>Relin is a Saudi brand specialized in premium fabric sprays, known for high-quality, long-lasting fragrances, and operating within a fast-growing e-commerce environment.<br><br>We're looking for a hands-on, data-driven, and creative Marketing Specialist who is passionate about e-commerce, content creation, and AI-powered marketing.<br><br>???? Location: Remote (Based in Egypt)<br><br>Responsibilities<br><br>Plan and execute marketing campaigns across digital platforms Manage tasks and workflows using tools like Click Up or Notion Turn insights into actions using tools like GA4, Hotjar, and Microsoft Clarity Monitor KPIs and continuously improve conversion rates, engagement, and sales Lead creative direction, content calendars, and asset planning with in-house teams Collaborate with performance marketing teams across Snapchat, Meta, Google, and other platforms Ensure campaign readiness across e-commerce platforms (Zid & Salla), including inventory, pricing, UX, and discount codes Create, edit, and optimize high-performing short-form videos (Reels, Tik Tok, Shorts) using Cap Cut and other modern editing tools Generate high-quality marketing content using AI tools such as Higgsfield, Nano Banana, Chat GPT, and other emerging creative platforms Stay up to date with social media trends and leverage AI and creative tools to produce engaging, conversion-focused content<br><br>Requirements<br><br>2+ years of experience in digital marketing or e-commerce Strong understanding of performance marketing and marketing analytics Experience with GA4, Hotjar, Microsoft Clarity, Click Up or Notion Strong video editing skills using Cap Cut or similar tools Hands-on experience with AI content generation and creative workflows Excellent communication skills in English Highly organized, proactive, and able to manage multiple projects in a fast-paced environment<br><br>Benefits<br><br>Dynamic, startup-style culture Fast-growing company environment Collaborative and creative work environment High ownership and decision-making authority Competitive salary with performance-based bonuses Career growth opportunities and potential for leadership roles

RTM analyst Job Description:Monitor queues, agent status, and service levels in real-time. Manage intraday staffing, breaks, and skilling adjustments as needed. Ensure agent schedule adherence and escalate deviations. Communicate performance updates and alerts to supervisors and management. Analyze intraday trends and support recovery actions during outages or call spikes. Prepare and share daily performance and adherence reports.<br> Key Skills and Tools:Strong knowledge of Workforce Management tools (Calabrio, Verint, Genesys, IEX). Proficiency with real-time dashboards and reporting tools. Analytical and problem-solving skills. Excellent communication and multitasking abilities. Knowledge of contact center KPIs and SLA frameworks. English Language proficiency level B2

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>Job Summary We are seeking a dynamic and results-driven Senior Talent Acquisition Specialist to join our recruitment team in Egypt. The ideal candidate will have 3-5 years of experience in end-to-end recruitment, stakeholder management, sourcing strategies, and talent attraction across various functions. The role requires strong communication skills, the ability to manage multiple requisitions simultaneously, and a passion for delivering high-quality talent in a fast-paced environment. Key Responsibilities Recruitment & Talent Acquisition Manage the full recruitment life cycle from requisition intake to offer management and onboarding support. Partner with hiring managers to understand hiring requirements, job specifications, and workforce plans. Source candidates through job boards, Linked In Recruiter, referrals, social media platforms, networking, and direct sourcing techniques. Screen resumes and conduct initial HR interviews to assess candidate suitability. Coordinate technical and managerial interview schedules with internal stakeholders. Build and maintain a strong talent pipeline for current and future hiring needs. Ensure a positive candidate experience throughout the recruitment process. Stakeholder Management Act as a trusted recruitment partner to hiring managers and business leaders. Provide regular recruitment updates, market intelligence, and hiring status reports. Advise stakeholders on recruitment best practices, talent availability, and compensation benchmarks. Recruitment Operations Maintain accurate records in the Applicant Tracking System (ATS). Track recruitment metrics including Time-to-Fill, Time-to-Hire, Offer Acceptance Rate, and Source Effectiveness. Ensure compliance with company policies and local labor regulations. Support employer branding initiatives and recruitment campaigns. Candidate Management Conduct competency-based interviews and candidate evaluations. Manage offer discussions, salary negotiations, and onboarding coordination. Build long-term relationships with candidates and maintain talent pools. Employer Branding Support recruitment marketing activities and social media campaigns. Participate in career fairs, networking events, and university recruitment programs. Promote the company as an employer of choice in the local talent market. Required Qualifications Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.3-5 years of experience in Talent Acquisition, Recruitment, or HR. Experience managing end-to-end recruitment across multiple functions. Strong sourcing experience using Linked In Recruiter, job portals, and social media platforms. Experience working with Applicant Tracking Systems (ATS). Excellent communication and stakeholder management skills. Ability to manage multiple priorities and work in a fast-paced environment. Preferred Qualifications Experience recruiting for Technology, IT, Engineering, Shared Services, BPO, or Corporate functions. Knowledge of Egyptian labor laws and hiring practices. Experience in agency recruitment or RPO environments. Professional certification in Recruitment or HR is an advantage. Key Skills End-to-End Recruitment Talent Sourcing & Headhunting Candidate Screening & Assessment Stakeholder Management Interview Coordination Offer Negotiation Employer Branding Recruitment Analytics & Reporting Linked In Recruiter ATS Management Communication & Relationship Building Success Metrics Achievement of hiring targets within SLA. Reduced Time-to-Fill and improved hiring efficiency. Positive candidate and hiring manager satisfaction scores. Strong talent pipeline development. High offer acceptance rates and quality of hires.

Company Description WOW delivery is a fast-growing logistics and delivery company focused on providing the quickest way to deliver any order across the governorates of Egypt. The team is dedicated to speed, reliability, and high-quality customer service, ensuring that orders reach customers efficiently and safely. WOW delivery operates in a dynamic, time-sensitive environment where clear communication and coordination are key to success. The company values proactive, customer-focused team members who help maintain a smooth delivery experience and build long-term relationships with clients.<br>Role Description The Customer Services Specialist is a full-time, on-site role based in Al Manşūrah. This role is responsible for handling incoming customer inquiries via phone and digital channels, providing accurate information about orders, delivery status, and services. The specialist will resolve complaints, follow up on pending deliveries, and coordinate with dispatch and operations teams to ensure timely and satisfactory resolutions. Day-to-day tasks include documenting interactions, updating customer records, monitoring customer satisfaction levels, and escalating complex issues when needed. The role also involves identifying recurring problems, suggesting improvements to service processes, and maintaining professional communication standards in every interaction.<br>Qualifications<br> <br>Strong customer-facing skills, including Customer Service and Customer Support, with a focus on empathetic and solution-oriented communication. Experience enhancing Customer Satisfaction and Customer Experience, with the ability to manage expectations and build trust. Excellent Phone Etiquette and clear verbal communication skills, with the ability to handle high call volumes in a professional manner. Ability to work on-site in Al Manşūrah and collaborate effectively with operations and delivery teams. Good problem-solving skills, attention to detail, and capability to work in a fast-paced, time-sensitive environment. Basic computer literacy and familiarity with CRM or ticketing systems is preferred. Prior experience in customer service, call centers, or logistics/delivery services is an advantage. Proficiency in Arabic; basic English communication skills are beneficial.

Key Responsibilities Provide first-line technical support to customers via phone, email, and chat. Troubleshoot and resolve technical issues or escalate them when necessary. Log, track, and update support tickets accurately. Guide customers through basic troubleshooting steps and product usage. Collaborate with internal teams to resolve customer issues. Maintain a high level of customer satisfaction through professional communication. Document solutions and contribute to the knowledge base. Stay up to date with product features and technical processes. Requirements Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field, or equivalent technical training (e.g., ITI) or self-learning experience. OR previous experience in a light Technical Support role with a strong interest in developing technical skills. Customer service experience is a plus. Fluent English (spoken and written). Excellent communication and interpersonal skills Ability to learn quickly and work in a fast-paced environment.

Product Specialist – Orthopaedics Unit Locations:Cairo – 1 Position Alexandria, – 2 Position We are recruiting on behalf of our client, a leading sports and medical equipment company representing premium European and international brands, for the position of Product Specialist – Orthopaedics Unit. Job Summary Reporting directly to the Sales Manager, you will be responsible for developing and maintaining strong relationships with orthopedic surgeons, hospital administrators, and other key healthcare decision-makers to drive business growth and achieve sales objectives. Key Requirements5 years of proven sales experience within the orthopedic medical devices sector. Strong network and hands-on experience working with:Orthopedic surgeons Hospital administrators Key healthcare decision-makers Bachelor's degree in Medicine, Pharmacy, or Science. MBA is a strong advantage. Owns a private car (mandatory). Very good command of English, both written and spoken. Industry Medical Equipment Sports & Medical Equipment

Company Description For over 28 years, Allegiance MD Egypt has been an innovative and privately held company, blazing new trails in medical billing and EHR software. Allegiance MD is firmly established and offers sophisticated concepts to provide top-notch solutions in the industry.<br>Role Description This is a full-time on-site role for a Senior Medical Billing Specialist (American Medical Billing) at Allegiance MD Egypt, located in Qesm El Moqatam. The selected candidate will be responsible for day-to-day tasks associated with medical billing, including handling insurance claims, processing denials, utilizing medical terminology, and working with ICD-10 codes. The position requires strong attention to detail and accuracy in working with various insurance providers and Medicare.<br>Qualifications Bachelor's Degree is a must. Fluency in English is a must. At least 3 years of strong experience as a medical billing specialist in an American company. Medical Terminology knowledge Experience with Denials and ICD-10 coding Proficiency in handling Insurance claims Familiarity with Medicare processes Strong attention to detail and accuracy Excellent communication and interpersonal skills Ability to work effectively in a team environment Knowledge of EHR software is a plus

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Recruitment &amp; Talent Acquisition Manage the full recruitment cycle, including sourcing, screening, interviewing, and onboarding.<br> Coordinate with hiring managers to understand hiring needs and job requirements.<br> Build and maintain a strong talent pipeline.<br> Ensure a positive candidate experience throughout the recruitment process.<br> Personnel &amp; Employee Relations Maintain and update employee records and HR documentation.<br> Handle employment contracts, social insurance, and labor office requirements.<br> Manage attendance, leaves, and employee-related documentation.<br> Address employee inquiries and support employee relations initiatives.<br> Payroll Administration Prepare and review monthly payroll data accurately and on time.<br> Coordinate with finance and relevant stakeholders regarding payroll processing.<br> Monitor attendance, overtime, deductions, and payroll-related records.<br> Ensure payroll compliance with company policies and labor regulations.<br> HR Operations Support onboarding and offboarding processes.<br> Ensure compliance with Egyptian Labor Law and company policies.<br> Generate HR reports and maintain accurate HR databases.<br> Participate in HR projects and employee engagement initiatives.<br> Medical &amp; Social Insurance.<br> Professional and Dynamic Work Environment.<br> Career Growth Opportunities.<br> Learning &amp; Development Programs.<br> Bachelor's degree in Business Administration, Human Resources, or a related field.<br> Minimum 2 years of experience as an HR Generalist.<br> Strong experience in Recruitment, Personnel, and Payroll.<br> Good knowledge of Egyptian Labor Law and Social Insurance procedures.<br> Fluent English is a must.<br> Strong communication, organizational, and problem-solving skills.<br></span> </div>

Job Summary:We are looking for a proactive and customer-focused Social Media Moderator to manage online interactions across our social media platforms. The ideal candidate will be responsible for responding to customer inquiries, monitoring comments and messages, maintaining the company's brand voice, and ensuring a positive customer experience. This role requires excellent written communication skills, the ability to handle customer concerns professionally, and close collaboration with internal teams to resolve issues efficiently while providing valuable insights through engagement reporting.<br>Job Title:Social Media Moderator<br>Key Responsibilities: Monitor and respond to comments and messages across platforms Ensure timely and professional customer engagement Escalate complaints to relevant departments Maintain brand tone in all communications Track recurring issues and customer feedback trends Prepare weekly engagement reports<br>Qualifications:Bachelor’s degree in Communications or related field2+ years in social media moderation or customer service Strong written communication skills Ability to handle complaints professionally<br>Job Location:Nasr City

Company Description El Nozha for Contracting specializes in delivering comprehensive construction and interior design solutions tailored to diverse client needs. The company provides end-to-end services, from new builds to complete interior redesigns, ensuring each project reflects the client's individual style and functional requirements. An experienced team combines local market knowledge with modern design principles to create high-quality, practical living and working spaces. With a strong focus on innovation and client satisfaction, El Nozha is dedicated to turning visions into reality with precision and reliability. Role Description The Marketing Content Specialist is a full-time, on-site role based at our New Cairo office in the Banks Complex, Madinaty. This is a high-ownership, all-in-one position for a driven, self-motivated marketer who will single-handedly own El Nozha's entire marketing function — from strategy all the way to execution. It's a fast-paced, hands-on role with wide-ranging daily responsibilities, ideal for someone who thrives on variety, takes full initiative, and can juggle multiple priorities at once without waiting to be told what to do. Day-to-day, you will build and manage content calendars; write, edit, and publish social media posts, website copy, promotional materials, and project case studies; and plan, coordinate, and often capture photo and video content on-site with our engineering and design teams. You will manage all of the company's digital channels (Facebook, Instagram, Linked In, Tik Tok, and website), plan and run paid advertising campaigns, define and target the right audiences, and craft the brand's voice across Arabic and English. You will monitor engagement and campaign performance, optimize based on results, and continuously push ideas that grow brand awareness and attract high-end clients. You will report directly to management and work closely with the design and project teams to translate real projects into compelling stories. This is not a narrow, single-task role — the right person will wear many hats, move quickly. Qualifications Strong skills in marketing content creation, including writing, editing, and storytelling for both digital and print channels. Proven experience owning content strategy end-to-end: developing content calendars, managing multiple channels, and aligning messaging with branding and business objectives. Hands-on proficiency with social media platforms (Facebook, Instagram, Linked In, Tik Tok), basic SEO, and digital marketing practices. Demonstrated experience planning and running paid advertising campaigns (Meta Ads / Facebook & Instagram Ads), including audience targeting, budgeting, A/B testing, and performance tracking to maximize reach and lead generation. Ability to coordinate and, where needed, personally capture photo and video content on-site, and to edit it into polished, on-brand material. Comfortable using content creation tools (Canva, basic Photoshop/Lightroom, simple video editing such as Cap Cut/Premiere) and familiar with AI-assisted tools. A strong eye for premium, high-end branding — able to distinguish a luxury brand aesthetic from ordinary promotional content. Excellent written and verbal communication skills in both Arabic and English (essential for working with local high-end clients, architects, and designers). Exceptional organizational skills, attention to detail, and the ability to manage a heavy, varied workload and multiple deadlines in a demanding on-site environment. A true self-starter who takes ownership, works independently, and collaborates closely with construction, design, and management teams. Bachelor's degree in Marketing, Communications, Journalism, Media, or a related field; experience in construction, real estate, or interior design is a strong plus.

We're Hiring: Data Entry Specialist Must:English level B1 or above Available to start immediately Key Responsibilities:Enter, update, and maintain data accurately in company systems and databases. Verify data for accuracy and completeness before submission. Organize and manage digital and physical records. Generate reports and retrieve information when required. Ensure confidentiality and security of company data. Support administrative tasks related to data management. Requirements:Bachelor's degree in Business Administration, Commerce, or a related field. Previous experience in Data Entry is preferred. Excellent attention to detail and accuracy. Good typing speed and computer skills. Proficiency in MS Office, especially Excel. Strong organizational and time management skills. Apply: hr@nen-global.orgWhatsApp (Text Only): 01275842400Please mention "Data Entry Specialist" in the subject line.

This is a full-time on-site role for a Talent Acquisition Specialist located in 6th of October, Giza. The Talent Acquisition Specialist will be responsible for managing the full-life cycle recruiting process, including sourcing, screening, and interviewing candidates.<br>Qualifications Proficiency in Full-life Cycle Recruiting and Recruiting processes Experience with Hiring and Interviewing candidates Excellent written and verbal communication skills Strong organizational and time management skills Ability to work well in a team and collaboratively within different departments Experience in the packaging or manufacturing industry is a must

Egybell is hiring a Contracting Executive for a leading Travel agency in El Mohandessin.<br><br>Key Responsibilities:• Reviews contracts received from the Contracting Manager and responsible for verifying that contract details and rates are accurate, consistent, and aligned across the system and partners agreements.• Responsible for the creation of the Hotel profile on the system using all required data.• Responsible for ensuring the proper transfer of contracts to the Data Entry Executive.• Review the hotel & set it live with the base markup.• Work on the hotel as per the Optimization Process.• Review The Optimization Reports coming from the Internet team daily and should provide daily feedback for each uncompetitive product with its corrective action as per the process.• Review the daily Lost Bookings reports and should provide daily feedback for each lost booking with its corrective action per the process.• Communicate with the hotels to maintain the product and keep the rate competitiveness.• Monitor the product list to make sure it is producing daily.• Follow the calendar for key events to get special deals.• Always share the special Deals & the New Products with the Internet & Commercial Team.• Responsible for reviewing the noncompetitive products.• Internet Team will send weekly & Monthly report collecting all the above outcomes for evaluation.• Work closely with internal departments (Product, Sales, Reservations, Finance) to ensure smooth operations and data accuracy.<br><br>Qualifications Bachelor's degree in Tourism or a related field.2–4 years of experience in hotel contracting, product management, travel operations, or a similar role within the travel and tourism industry. Excellent written and verbal communication skills in English.<br>Strong understanding of hotel contracting, pricing strategies, markups, promotions, allotments, and hotel distribution. Experience reviewing hotel contracts and validating rates, terms, and conditions to ensure accuracy and consistency. Knowledge of hotel optimization processes, rate competitiveness, and revenue management principles. Ability to analyze optimization reports, lost booking reports, and market trends to identify issues and recommend corrective actions. Strong negotiation and relationship management skills . Experience coordinating with cross-functional teams, including Product, Sales, Reservations, Finance, Internet, and Data Entry. Proficiency in Microsoft Office, particularly Excel, and experience using hotel contracting, CRS, or travel management systems. Ability to manage multiple hotel portfolios, prioritize tasks, and meet operational deadlines. Proactive mindset with the ability to identify opportunities for product enhancement and support continuous business growth.

Company Description 4Level1 provides comprehensive English language programs tailored for adults and young adults, aligned with international CEFR standards. The organization focuses on practical, effective communication skills across all language areas, helping learners build confidence in real-world interactions. Its curriculum is designed to support academic, professional, and social success. 4Level1 delivers both online and face-to-face classes, teaching students across the Middle East remotely and offering in-person courses in Riyadh.<br>Role Description The Senior Performance Management Specialist is a full-time, on-site role based in Qesm El Maadi. This role is responsible for designing, implementing, and refining performance management frameworks and processes that align with organizational goals. Day-to-day tasks include developing performance appraisal systems, setting key performance indicators, analyzing performance data, and preparing reports and recommendations for leadership. The specialist will collaborate with program managers and finance teams to ensure performance targets are integrated into operational and financial plans, and will support training and coaching initiatives to enhance staff performance. The role also involves monitoring the effectiveness of performance programs and driving continuous improvement across the organization.<br>Qualifications<br> Strong performance-focused capabilities, including Performance Management and Performance Appraisal skills. Solid analytical abilities, with proven Analytical Skills for interpreting data, metrics, and performance trends. Experience in Program Management, including planning, executing, and evaluating performance-related initiatives. Foundational understanding of Finance to connect performance outcomes with budgets and financial targets. Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field; advanced degree or relevant certifications (e.g., HR, performance management) are an advantage. Demonstrated experience in a senior performance management or HR role, ideally within education or service-oriented organizations. Proficiency in using performance management tools, data analysis software, and standard office applications. Strong communication, stakeholder management, and facilitation skills, with the ability to work collaboratively across departments. Ability to operate independently, manage multiple priorities, and drive continuous improvement in a structured, ethical, and inclusive manner.

• المهارات الفنية:<br>• الإلمام التام بإجراءات التخليص الجمركي.<br>• معرفة قوية بالعمليات ومستندات الشحنات الواردة.<br>• المهارة فى التفاوض مع شركات التخليص الجمركي<br>• تنسيق وصول الشحنات<br>• تحليل مشكلات الشحنات والعمل على حلها فى اسرع وقت طبقا لمقتضيات الموقف<br>• اعداد التقارير المتعلقة بتكاليف الشحنات<br><br>• المهارات الشخصية:<br>• مهارات تواصل فعالة مع الإدارات ذات الصلة (المخازن، المالية، المشتريات...).<br>• مرونة عالية في التعامل مع الجهات الحكومية المختصة ذات الصلة.<br>• يفضل من لدية الخبرة فى استخدام ERP

We're Growing Our HR Team — Wagdy Moamen Join one of Egypt's leading textile and garment manufacturers, exporting to global fashion brands since 1982. We're looking for a proactive HR professional to take ownership of our White-Collar recruitment process while supporting key Organizational Development initiatives. Talent Acquisition & OD Specialist???? Location: Obour City, Egypt ???? Working Hours: 9:00 AM – 5:00 PM ???? Working Days: Saturday – Thursday Recruitment — You'll Own This Manage the full White-Collar recruitment cycle, including sourcing, screening, interview coordination, and offer management. Build and maintain a qualified talent pipeline for White-Collar roles. Coordinate with hiring managers across departments. Ensure a positive candidate experience throughout the recruitment process. ODevelopment — You'll Support This Assist in developing job descriptions and organizational structures under senior guidance. Support workforce planning and basic HR analytics. Support the development and maintenance of HR policies and documentation. What You Need Bachelor's degree in Human Resources, Business Administration, or a related field.1–3 years of HR experience, with proven experience managing the full White-Collar recruitment cycle. Advanced Microsoft Excel skills; Odoo experience is a strong advantage. Good command of English, with strong communication and analytical skills.???? Send your CV to: hr@wagdymoamen.com Email Subject: Talent Acquisition & OD Specialist

Company Description Soft Trend is a fast-growing company specializing in software licensing and IT services, supporting clients with efficient and cost-effective technology solutions. The company’s mission is to become a market leader in the information technology field by helping partners and clients maximize profits through state-of-the-art tools. With strong expertise in IT, Soft Trend focuses on reducing operational costs, improving efficiency, and addressing diverse business needs. The team is committed to understanding each customer’s requirements and delivering tailored solutions that drive performance and growth.<br>Role Description The Human Resources Operations Specialist is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing day-to-day HR operations, including maintaining employee records, processing HR documentation, and ensuring compliance with company policies and local labor regulations. The specialist will support employee lifecycle processes such as onboarding, offboarding, and internal transfers, and will coordinate with different departments to resolve HR-related inquiries. The role also involves supporting employee relations activities, implementing HR initiatives, and contributing to continuous improvement of HR processes and systems.<br>Qualifications<br> Strong skills in HR Operations and Human Resources (HR) to manage daily HR processes and employee lifecycle activities. Experience in HR Management and HR Policies to ensure compliance, consistency, and effective implementation of HR frameworks. Ability to handle Employee Relations with professionalism, including conflict resolution, employee support, and engagement initiatives. Knowledge of local labor laws and regulations in Egypt and experience working in an on-site corporate environment. Excellent organizational, time-management, and communication skills, with attention to detail and confidentiality. Proficiency in HRIS or similar HR systems and standard office software (e.g., MS Office). Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications are an advantage. Ability to work collaboratively with cross-functional teams and adapt in a fast-growing, technology-focused company.

Organizational Development Specialist (Ref.: 30240)<br>*Job Responsibilities:• Enhance organizational structures and reporting lines to improve efficiency and effectiveness.• Analyze managerial effectiveness and span of control.• Develop and maintain job descriptions and HR documentation.• Support HR policies, processes, succession planning, and job evaluation activities.• Coordinate employee engagement and recognition initiatives.• Analyze HR and organizational data to support strategic decision-making and continuous improvement.• Contribute to People Development and other strategic HR initiatives.<br>*Job Requirements & Qualifications: • Bachelor’s degree in Business Administration or Commerce.• Minimum 2 years of experience in OD is a must.• Fluent in English.• Strong analytical, communication, and organizational skills.• Detail-oriented with a proactive and collaborative mindset.• Passion for Organizational Development, HR, and employee experience.