Program Officer Jobs in Egypt
14173 Jobs Found
<h2 class="h5">Job description</h2>
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<p><strong>About the Role</strong></p><br><br><p>We are looking for a highly motivated Junior Product Manager to join our Security Portfolio team. This is an entry-level role designed for an individual who is passionate about cybersecurity and wants to build a career in product management. </p><br><br><br><p>You will support the strategic execution of our vendor partnerships with industry leaders, including Fortinet, Palo Alto Networks, Kaspersky, and CrowdStrike. Working under the direct supervision of senior team members, you will serve as the operational engine of the product team managing data, enabling sales, and analyzing the competitive landscape to help drive our go-to-market efforts.</p><br><br><br><p><strong>Key Responsibilities</strong></p><br><br><p><strong>Market Research & Intelligence</strong></p><br><br><ul><li>Conduct basic market research and competitive analysis for assigned security products (Fortinet, Palo Alto, Kaspersky, CrowdStrike) within the Middle East market.</li><li>Monitor competitor pricing, product announcements, and channel strategies to provide actionable insights to the senior management team.</li></ul><br><p><strong>Sales Enablement Support</strong></p><br><br><ul><li>Assist in the creation of sales enablement tools, including battle cards, competitor comparison sheets, FAQs, and product presentation materials for the sales and technical pre-sales teams.</li><li>Help coordinate product training sessions for internal sales staff to ensure they are up-to-date on the latest features and licensing models.</li></ul><br><p><strong>Product & Vendor Operations</strong></p><br><br><ul><li>Maintain accurate product catalogs, price lists, and licensing information within internal systems (e.g., CRM/ERP) to ensure data integrity.</li><li>Assist in tracking vendor certification requirements, partner tier compliance, and rebate programs to ensure the organization maximizes its partner profitability.</li></ul><br><p><strong>Go-to-Market Execution</strong></p><br><br><ul><li>Support the Senior Product Manager in the administrative tasks related to product launches and marketing campaigns.</li><li>Collaborate with the marketing team to ensure product collateral is aligned with current vendor branding guidelines.</li></ul><br><p><strong>Required Competencies (Technology Focus)</strong></p><br><br><p>To succeed in this role, you do not need to be an engineer, but you must have a curiosity for technology. A foundational understanding of the following is required:</p><br><br><ul><li>Fortinet: Basic understanding of the Fortinet "Security Fabric" positioning, awareness of the FortiGate firewall series, and knowledge of FortiGuard subscription models.</li><li>Palo Alto Networks: Familiarity with Palo Alto's Strata (Network Security) positioning and the concept of subscription-based security services (Threat Prevention, URL Filtering).</li><li>Endpoint Security: Understanding of the difference between traditional Anti-Virus, Endpoint Detection and Response (EDR), and Extended Detection and Response (XDR). Familiarity with basic licensing metrics (per endpoint, per user) for Kaspersky and CrowdStrike.</li></ul><br><p><strong>Qualifications & Requirements</strong></p><br><br><p><strong>Education & Experience:</strong></p><br><br><ul><li>Bachelor's degree in Business, Marketing, Information Technology, or a related field.</li><li>1 to 3 years of experience in IT sales, IT marketing, channel administration, or a junior product/operations role. (Internships with a focus on IT/cybersecurity will be considered).</li></ul><br><p><strong>Certifications (Preferred but not mandatory):</strong></p><br><br><ul><li>Foundational vendor sales certifications are a strong plus (e.g., Fortinet NSE 1-2, CrowdStrike Sales Professional, Palo Alto Networks Sales Certification).</li></ul><br><p><strong>Soft Skills:</strong></p><br><br><ul><li>Strong analytical mindset with the ability to interpret sales data and market trends.</li><li>Excellent written and verbal communication skills.</li><li>High attention to detail, especially regarding product data and pricing accuracy.</li><li>Basic understanding of IT distribution models and channel sales cycles.</li></ul><br><p><strong>Key Performance Indicators (KPIs)</strong></p><br><br><ul><li>Data Accuracy: 100% accuracy in maintaining product catalogs and price lists.</li><li>Sales Enablement: Timely delivery of requested sales tools (battle cards, FAQs) to the sales team.</li><li>Vendor Compliance: 100% on-time completion of vendor certification tracking and rebate submissions.</li><li>MDF Support: Successful administrative support for Market Development Fund (MDF) claims.</li></ul><br><p><strong>What We Offer</strong></p><br><br><ul><li>A clear career progression path into a Senior Product Manager role.</li><li>Exposure to leading global cybersecurity vendors and technologies.</li><li>Hands-on mentorship from senior product leaders.</li></ul>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You are responsible for ensuring that projects are successfully completed on time and on budget. This includes project governance, budget and timeline development, build quality, testing and operational readiness, and the completed project s readiness to go live. How you will contribute You will: Drive consistency and quality in the execution of projects using the appropriate methodology and tools Identify, assess, and mitigate project-level risks and escalate them to global leads and/ or the program manager when needed Provide project reporting and status updates using scorecards, status reports and monthly review meetings and leading stakeholder meetings Lead budget management, resource planning and utilization Confirm the completion and consistency of projects and their readiness to go live Own the relationship with the external vendors including quality assurance in all phases of project delivery What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Proven experience in project management methodology Excellent communication skills and able to drive effective discussions with project resources from tactical execution level up to steering committee members Excellent project planning and proactiveness in identifying risks and mitigations and managing strict timelines Strong focus on cost, schedule and quality of project delivery Knowledge of relevant business processes and related technology solutions Stakeholder management and ability to influence positively in decision making Proven ability in building effective teams across internal and external partners Strong conceptual and analytic skills enjoys problem solving More about this role What you need to know about this position: The Product Change Manger has the key responsibility to manage product change projects and ensure issues are escalated and risk mitigated to ensure overall business plans & strategies are delivered. The PCM drives the product change agenda by managing the Global I2M process ensuring that all interdependencies are assessed, and synergies are maximized to deliver best for business solution. The PCM interfaces extensively with Consumer Marketing, R&D, Quality, Procurement, Customer Development, Finance, and all functions within Supply Chain (BD, Manufacturing and Customer Service and Logistics), to deliver projects within the specified time, cost and quality parameters. What extra ingredients you will bring: Lead cross-functional teams in the development and implementation of a broad, coordinated set of projects to meet the revenue, volume, growth, productivity and quality goals, using Global Idea to market principles. Own and drive the definition of project scope, goals, tasks and resource (people and cost) requirements; resolve or lead the resolution of conflicts within and between projects or functional groups; develop methods to monitor project progress and provide corrective action if necessary. Create project timelines, assign tasks and activities to stakeholders. Follow up to ensure timely delivery overall project timelines Ensure that project scope and timing take into consideration minimizing waste and reducing complexity to the business, champion these activities within the business and project team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in project management methodology</li><li>Excellent communication skills and able to drive effective discussions with project resources from tactical execution level up to steering committee members</li><li>Excellent project planning and proactiveness in identifying risks and mitigations and managing strict timelines</li><li>Strong focus on cost, schedule and quality of project delivery</li><li>Knowledge of relevant business processes and related technology solutions</li><li>Stakeholder management and ability to influence positively in decision making</li><li>Proven ability in building effective teams across internal and external partners</li><li>Strong conceptual and analytic skills enjoys problem solving</li><li>Minimum 5 years of relevant experience.</li><li>Communication skills: excellent verbal and written communication skills with the ability to interact with senior leadership and cross functional teams.</li><li>Analytical skills: strong analytical and problem-solving skills with the ability to make data driven decisions and identify risks on timely manner.</li><li>Change management: understanding of change management processes and the ability to manage projects in dynamic and fast-paced environment.</li><li>Stakeholders' management and Leadership skills: ability to manage cross functional teams, influence stakeholders and drive project performance.</li><li>Time management.</li></ul><p></p></section>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>The Security Delivery Associate Manager is responsible for overseeing the end-to-end delivery of security projects and solutions for clients. This role ensures that security initiatives are executed efficiently, align with the organizational goals, and meet the highest standards of quality and compliance. The individual in this role acts as a strategic leader, bridging the gap between technical teams, business units, and senior leadership, while driving innovation and continuous improvement in security service delivery.</p>
<h4>Job profile</h4>
<p><strong>Service delivery & operations</strong></p>
<ul>
<li>Oversee the end-to-end delivery of security services, ensuring adherence to timelines, budgets, and quality standards</li>
<li>Ensure compliance with SLAs, KPIs, and agreed business objectives</li>
<li>Monitor service performance and implement corrective actions when required</li>
<li>Act as the primary point of contact for clients, ensuring clear communication and high customer satisfaction</li>
</ul>
<p><strong>Project & program management</strong></p>
<ul>
<li>Lead the execution of large-scale security projects across complex environments</li>
<li>Manage risks, scope, timelines, and resource allocation throughout the project lifecycle</li>
<li>Ensure alignment with regulatory requirements, industry frameworks, and internal policies</li>
<li>Drive continuous improvement initiatives to enhance service delivery efficiency and quality</li>
</ul>
<p><strong>Leadership & stakeholder management</strong></p>
<ul>
<li>Lead and manage security delivery teams, ensuring high performance and alignment with organizational goals</li>
<li>Conduct performance evaluations, coaching, and team development activities</li>
<li>Foster a collaborative and results-driven team culture</li>
<li>Engage and influence internal and external stakeholders across business and technical functions</li>
</ul>
<p><strong>Risk & performance management</strong></p>
<ul>
<li>Identify, assess, and mitigate risks impacting service delivery</li>
<li>Establish contingency plans to ensure service continuity</li>
<li>Track and report performance metrics to senior management and clients</li>
<li>Oversee issue resolution and escalate complex challenges to minimize service disruption</li>
</ul>
<p><strong>Compliance & governance</strong></p>
<ul>
<li>Ensure adherence to security standards, frameworks, and regulatory requirements (e.g., ISO 27001, NIST, PCI-DSS)</li>
<li>Support audit processes and ensure readiness for compliance assessments</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Minimum 10 years of experience in cybersecurity or IT security roles</li>
<li>At least 5 years in a security delivery or service delivery management position</li>
<li>Proven experience managing large-scale security programs and multi-disciplinary teams</li>
<li>Bachelor’s degree in Computer Science, IT, Engineering, or a related field</li>
<li>Strong understanding of security domains: threat management and incident response; identity and access management (IAM) and cloud security</li>
<li>Experience with security technologies: SIEM solutions, firewalls and network security tools, and endpoint protection platforms</li>
<li>Familiarity with ICT system integration methodologies</li>
<li>Knowledge of IT Service Management frameworks (ITIL v4) and tools such as ServiceNow or BMC Remedy</li>
<li>Strong knowledge of security frameworks and standards (ISO 27001, NIST CSF, PCI-DSS)</li>
<li>Professional certifications: CISSP, CISM, PMP (Project Management Professional) and ITIL Foundation</li>
<li>Experience in budget management, cost control, and resource planning</li>
<li>Knowledge of quality assurance processes and service governance</li>
<li>Strong leadership and team management capabilities</li>
<li>Excellent communication, interpersonal, and presentation skills</li>
<li>Ability to manage stakeholder expectations and influence decision-making</li>
<li>Strong analytical, problem-solving, and decision-making abilities</li>
<li>Fluency in Arabic and English</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Oversee and support A/V operations across assigned hotels, resorts, convention centers, and event venues.<br>
Establish and maintain regional operational standards, policies, and best practices.<br>
Conduct regular site visits and operational audits to ensure service excellence and compliance.<br>
Ensure successful planning and execution of meetings, conferences, weddings, exhibitions, and corporate events.<br>
Support property teams with complex technical requirements and event production needs.<br>
Standardize event technology processes and workflows across the region.<br>
Recruit, train, coach, and mentor property-based A/V managers and technical teams.<br>
Develop training programs focused on technical skills, customer service, safety, and operational excellence.<br>
Build strong relationships with hotel leadership teams, event planners, corporate clients, and venue partners.<br>
Oversee regional inventory management and asset utilization.<br>
Ensure proper maintenance, repair, and replacement of A/V equipment.<br>
Ensure compliance with company policies, safety regulations, and hospitality industry standards.<br>
Conduct safety audits and risk assessments.</p>
<h4>Qualifications</h4>
<ul>
<li>Minimum 5 years of experience in audio visual, event technology, or hospitality operations.</li>
<li>Minimum 3 years in a supervisory or management role.</li>
<li>Experience supporting multiple hospitality venues or regional operations is preferred.</li>
<li>Strong background in hotel, resort, convention center, or conference venue operations.</li>
<li>Professional audio systems</li>
<li>Video presentation and display technologies</li>
<li>Lighting and stage production systems</li>
<li>Video conferencing and hybrid event platforms</li>
<li>Event networking infrastructure</li>
<li>Digital signage and content management systems</li>
<li>Event production software and scheduling tools</li>
</ul>
<h4>Additional information</h4>
<p>The Audio Visual (A/V) Manager u2013 Regional Office is responsible for providing strategic leadership, operational oversight, and technical support for audio-visual and event technology services across multiple hospitality properties within the region. This role ensures consistent service standards, operational efficiency, technology innovation, and revenue growth while supporting hotel-based A/V teams in delivering exceptional guest and client experiences.<br>
The A/V Manager serves as the primary regional resource for event technology operations, team development, equipment management, and client satisfaction, working closely with property management, sales teams, event planners, and technical staff.</p></p><p></p>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.</p><br><p>Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br>
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br>
Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking an experienced and visionary Project Director - Master Planning to join our organization in Cairo, Egypt. In this executive role, you will provide strategic oversight of all master planning activities, ensuring seamless alignment with our long-term development strategy and program objectives. You will serve as a key leader responsible for driving the vision, direction, and successful execution of complex master planning initiatives while maintaining the highest standards of professional excellence.</p><br><ul><li>Provide executive oversight and strategic direction for all master planning activities and initiatives</li><li>Ensure alignment of master planning efforts with long-term organizational development strategy and program objectives</li><li>Develop and communicate a clear vision for master planning projects to internal and external stakeholders</li><li>Lead cross-functional teams and coordinate with multiple departments to achieve planning milestones and deliverables</li><li>Analyze market trends, regulatory requirements, and regional considerations specific to the Cairo market to inform strategic planning decisions</li><li>Monitor project performance against established metrics, timelines, and budgets; identify and address variances promptly</li><li>Manage stakeholder relationships and facilitate effective communication among all parties involved in master planning activities</li><li>Identify potential risks and develop mitigation strategies to ensure project success</li><li>Allocate resources strategically to optimize project outcomes and organizational efficiency</li><li>Prepare and present comprehensive reports and recommendations to senior leadership and governing bodies</li><li>Ensure compliance with all applicable regulations, policies, and organizational standards</li><li>Foster a culture of continuous improvement and innovation within the planning function</li></ul><br>Qualifications<br><ul><li>Minimum 15+ years of progressive experience in project management, master planning, or strategic development initiatives</li><li>Proven track record of successfully leading large-scale, complex planning projects from conception through execution</li><li>Strong expertise in master planning methodologies, frameworks, and best practices</li><li>Demonstrated executive leadership experience with the ability to manage and motivate high-performing teams</li><li>Advanced proficiency in strategic planning, analysis, and decision-making</li><li>Excellent stakeholder management and relationship-building skills</li><li>Strong organizational and time management skills with the ability to manage multiple priorities simultaneously</li><li>Exceptional communication and presentation skills, both written and verbal</li><li>Proficiency in project management tools and software</li><li>Strong analytical and problem-solving abilities</li><li>Budget management and financial acumen</li><li>Risk management and mitigation expertise</li><li>Preferred: Experience in urban development, real estate, or infrastructure projects</li><li>Preferred: Knowledge of Egyptian regulatory environment and market dynamics</li><li>Preferred: Experience with change management and organizational transformation initiatives</li></ul><br>Additional Information<br><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</em></p><br><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. </em></p><br><p><em>Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</em></p><br><p><em>Please find out more about us at www.turnerandtownsend.com/</em></p><br><p>#LI-JN1</p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>
About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. About the role We’re seeking a Quality Leader to design, scale, and manage a world-class quality framework across all support functions (Customer and Partner Support). You will own the end-to-end quality program, drive measurable improvements, and embed a strong culture of accountability, coaching, and continuous feedback. This is a critical leadership role aimed at transforming quality from a compliance checkbox to a strategic performance enabler. Your Responsibilities Strategy & Governance Enhance the existing quality framework to be aligned with Tamara’s customer obsession and COPC standards. Define clear quality KPIs, sampling methodologies, and audit scope by channel (chat, email, phone, social, partner support). Create a governance model linking quality to CSAT, FCR, DSAT root causes, and operations KPIs.2. Team Management Lead a team of quality specialists and auditors. Define team capacity models and performance scorecards. Embed regular calibration sessions with Ops, Training, and Product.3. Framework & Tools Lead the implementation or optimization of the quality management system. Create audit templates, rubrics, and "What Good Looks Like" playbooks per line of business. Collaborate with BI to build quality dashboards.4. Insights & Continuous Improvement Conduct deep-dive analysis on DSAT, repeat contacts, and poor quality audits to identify systemic gaps. Translate quality findings into training needs, content updates, process changes, and product feedback. Present weekly/monthly findings in WBRs and QBRs with action plans.5. Stakeholder Collaboration Partner with Training, Content, Product, Operations, and Operational Excellence teams to resolve root causes. Drive cross-functional alignment on remediation plans for systemic quality defects. Support new initiatives with tailored QA tracking Your Expertise Experience5+ years in customer experience quality management, preferably in fintech or tech support environments. Proven track record of designing and scaling QA programs, including calibration and performance insights. Experience leading teams across multiple geographies or third-party vendors. Exposure to COPC, ISO 9001, or other quality management standards is preferred Experience working with Zendesk, Genesys, Tableau, and Quality Management Systems. Skills Deep knowledge of QA tools, contact center metrics, and audit methodologies. Strong analytical and storytelling capabilities; able to turn raw QA data into business insights. Excellent communication, stakeholder influence, and change management skills. Advanced English in both written and verbal communication. Mindset Obsessed with operational excellence and customer outcomes. A problem-solver who challenges the status quo and leads with data. Builder mentality, you don’t wait for frameworks, you create them
<h2 class="h5">Job description</h2>
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<span><b>Scope:</b></span><br><p><br>Ensure adherence to GMP standards and procedures through independent oversight of GMP processes.<br>Improve the effectiveness of quality in preventing, identifying and addressing quality issues by encouraging proactive quality culture and continuous improvement.<br>Maintain presence and be accountable for key quality decision-making or quality escalations.<br>Provide first line support to operational (for example: rapid response to quality issues, provide guidance and coaching) and maintain inspection-readiness through independent checks for both Vs and Non Vs processes.<br>Review/check Quality-related documentation, and provide reports about quality performance against approved standards.</p><br><br><br><br><p><span><b>Key Responsibilities:</b></span><br>In this role, you will be responsible for the following:</p><br><br><br><ul><li><p><b>GMP Compliance & Oversight:</b><br>Ensure all GMP processes and personnel adhere to current procedures minimising risk of non-compliance and always maintaining inspection readiness<br>Maintain a visible presence across GMP operational areas to support quality issue management.<br>Accountable for key quality decision making across activities such as the initial impact assessment for deviations<br>Conduct spot-checks in Vs and Non VS areas, for example production, warehouse, utilities, and laboratory areas.<br>Ensure adherence to the Quality Oversight program for both VS and Non VS areas and ALCOA+ documentation principles.<br>Cover oversight shifts<br>Monitor facility housekeeping standards and escalate deviations promptly.<br>Oversee the durability and rightness of related risk assessments and quality systems as LC, PCCE, Eject & reject, IPC frequency, …etc.<br>Accountable to manage the rework and reprocess within the site when needed as per QMS requirements.</p><br><br></li><li><p><b>Documentation & Technical Review:</b><br>Review/ approve quality documents (SOPs, master batch records, BOMs…etc)<br>Review batch documentation for completeness and compliance with approved standards prior to product release</p><br><br></li><li><p><b>Sampling, Testing & Validation:</b><br>Ensure proper sampling of Retained finished product batches<br>Oversee OQ measures during Routine & validation batches and engineering changes</p><br><br></li><li><p><b>Deviation & Incident Management:</b><br>Act as QA reviewer in deviations with lead investigator to ensure RCA identification and proper line of sight<br>Handle customer complaints investigations and ensure proper line of sight<br>Report and follow up on incidents/deviations observed during routine production</p><br><br></li><li><p><b>Quality Culture & Training:</b><br>Responsible for the delivery of Stop for Quality topics<br>Foster a “Quality Starts With Me” culture through coaching and awareness<br>Foster Oversight culture across Vs and Non VS areas.</p><br><br></li><li><p><b>Cross-functional Support:</b><br>Provide quality input during management monitoring and quality systems( CCRs, Deviations, Customer compliant…etc):<br>Support EHS and GPS implementation across various activities.</p><br><br></li></ul><br><p><span><i><b>Why you?</b></i></span></p><br><br><p><span><b>Basic Qualifications:</b></span></p><br><br><p>We are looking for professionals with these required skills to achieve our goals:</p><br><br><br><ul><li><p>University Degree in Pharmacy.</p><br><br></li><li><p>A minimum of one-year experience in the pharma industry.</p><br><br></li><li><p>Up to date knowledge of current GMP and EDA Regulatory requirements.</p><br><br></li><li><p>Excellent documentation and report writing skills.</p><br><br></li><li><p>Validation knowledge and strong experience in cGMP/GLP compliance activities.</p><br><br></li><li><p>Good Computer and communication skills (Word and Excel).</p><br><br></li><li><p>Knowledge of EHS and GMP requirements.</p><br><br></li><li><p>Fluent in Arabic and English (both written and spoken).</p><br><br></li></ul><br><p><span><b>Soft Skills:</b></span></p><br><br><br><ul><li><p>Excellent verbal and written communication skills.</p><br><br></li><li><p>Self-motivation, empowerment and adaptation to business changes.</p><br><br></li><li><p>Strong prioritization and organization skills.</p><br><br></li><li><p>Able to demonstrate experience of managing diverse teams of professional staff and effective budgetary control against agreed targets.</p><br><br></li></ul><br><br><p><b><u>This role requires working on a shift-based schedule. </u></b></p><br><br><br><br><p><span>Application Closure Date: </span><b>19 July 2026</b></p><br><br><br><br><p><span>Please submit your CV in English. </span></p><br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.</p><br> <p>Could you be the full-time Railway Safety Assurance Manager in Cairo we’re looking for?</p><br><p><strong>Your future role</strong></p><br>
<p>Take on a new challenge and apply your expertise in safety assurance to a cutting-edge field. You’ll work alongside talented, diverse, and collaborative teammates.</p><br>
<p>You'll play a pivotal role in ensuring the safety of Alstom’s projects and programs, delivering solutions that meet the highest safety standards. Day-to-day, you’ll work closely with teams across the business (such as Project Core Teams, Engineering Metiers, and Quality & Internal Safety Assessors), coordinate safety assurance activities, and perform safety analyses, among other responsibilities.</p><br>
<p>You’ll specifically take care of building safety reports and cases, while also organizing and attending periodic safety reviews.</p><br>
<p>We’ll look to you for:</p><br>
<ul>
<li>
<p>Coordinating all safety assurance activities for projects, systems, or products as per the defined safety processes</p><br>
</li>
<li>
<p>Performing safety analyses, managing hazard logs, and reviewing RAM, cybersecurity, V&V, and T&C activities from a safety perspective</p><br>
</li>
<li>
<p>Defining safety plans and managing associated workloads and planning</p><br>
</li>
<li>
<p>Supporting tender and regional center teams in integrating products and systems into projects</p><br>
</li>
<li>
<p>Applying safety assurance methodologies, including risk acceptance criteria and verification and validation</p><br>
</li>
<li>
<p>Defending safety case arguments in front of internal and external assessors and managing action plans to address findings</p><br>
</li>
<li>
<p>Managing and guiding Safety Assurance Engineers involved in projects, systems, or products</p><br>
</li>
</ul>
<p><br><strong>All about you</strong></p><br>
<p>We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:</p><br>
<ul>
<li>
<p>Advanced university or engineering degree</p><br>
</li>
<li>
<p>English proficiency in reading and writing for technical documentation</p><br>
</li>
<li>French proficiency in reading and writing for technical documentation</li>
<li>
<p>Mastery of CENELEC standards for safety or equivalent (e.g., AREMA, IEEE) and safety methodologies</p><br>
</li>
<li>
<p>5 years of successful experience in safety assurance, including 2 years in the railway industry</p><br>
</li>
<li>
<p>Knowledge of system, electrical, electronics, or electromechanical engineering</p><br>
</li>
<li>
<p>Experience in management (desirable)</p><br>
</li>
<li>
<p>Strong organizational and analytical skills</p><br>
</li>
<li>
<p>Proactive and resilient mindset with a sense of urgency</p><br>
</li>
<li>
<p>Ability to make critical decisions, including when to say “no go” and propose alternative solutions</p><br>
</li>
<li>
<p>Training capabilities in safety practices</p><br>
</li>
<li>
<p>Team-oriented with the ability to allocate and drive activities performed by others</p><br>
</li>
</ul>
<p><br><strong>Things you’ll enjoy</strong></p><br>
<p>Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:</p><br>
<ul>
<li>
<p>Enjoy stability, challenges, and a long-term career free from repetitive routines</p><br>
</li>
<li>
<p>Work with cutting-edge safety standards for rail signalling</p><br>
</li>
<li>
<p>Collaborate with cross-functional teams and supportive colleagues</p><br>
</li>
<li>
<p>Contribute to innovative and impactful projects</p><br>
</li>
<li>
<p>Utilise our flexible and inclusive working environment</p><br>
</li>
<li>
<p>Steer your career in whatever direction you choose across functions and countries</p><br>
</li>
<li>
<p>Benefit from our investment in your development through award-winning learning programs</p><br>
</li>
<li>
<p>Progress towards leadership roles or specialized expertise in safety assurance</p><br>
</li>
</ul><p>You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!</p><br>
<p><br><strong>Important to note</strong></p><br>
<p>As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.</p><br>
</div>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly skilled customer senior project manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<strong>Vision, planning and control</strong><br>
<ul>
<li>Define and communicate the high-level vision and desired future state for the programme.</li>
<li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li>
<li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li>
<li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li>
</ul>
<strong>Organisation & leadership</strong><br>
<ul>
<li>Build and lead high-performing cross-functional teams.</li>
<li>Clarify skills requirements and manage recruitment and development during engagement.</li>
<li>Act as a coach and mentor, fostering collaboration and motivation.</li>
<li>Influence relationships with internal and external stakeholders and support effective business change.</li>
</ul>
<strong>Quality assurance and reporting</strong><br>
<ul>
<li>Apply quality assurance standards across all work streams.</li>
<li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li>
<li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li>
</ul>
<strong>Risk, issue and change management</strong><br>
<ul>
<li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li>
</ul>
<strong>Financial management</strong><br>
<ul>
<li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li>
<li>Maintain business cases and ensure ongoing viability of projects and programmes.</li>
<li>Forecast and report on budgets and expenditure accurately.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Over 5 years of experience managing major complex projects within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact projects for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced project governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<strong>Vision, planning and control</strong><br>
<ul>
<li>Define and communicate the high-level vision and desired future state for the programme.</li>
<li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li>
<li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li>
<li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li>
</ul>
<strong>Organisation & leadership</strong><br>
<ul>
<li>Build and lead high-performing cross-functional teams.</li>
<li>Clarify skills requirements and manage recruitment and development during engagement.</li>
<li>Act as a coach and mentor, fostering collaboration and motivation.</li>
<li>Influence relationships with internal and external stakeholders and support effective business change.</li>
</ul>
<strong>Quality assurance and reporting</strong><br>
<ul>
<li>Apply quality assurance standards across all work streams.</li>
<li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li>
<li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li>
</ul>
<strong>Risk, issue and change management</strong><br>
<ul>
<li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li>
</ul>
<strong>Financial management</strong><br>
<ul>
<li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li>
<li>Maintain business cases and ensure ongoing viability of projects and programmes.</li>
<li>Forecast and report on budgets and expenditure accurately.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Over 7 years of experience managing major programmes within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact programmes for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Join our Team
<br><p><strong>About this opportunity:</strong></p><br><br><p>We are looking for an experienced Environment, Health & Safety (EHS) Professional to act as the primary spokesperson and focal point for EHS matters with Vodafone Egypt.<br>In this role, you will be responsible for ensuring full compliance with environmental, health, and safety standards across the Vodafone Egypt account, while also contributing as a functional EHS Manager across the CSS unit in the Middle East & Africa.<br>This is a critical and high‑visibility position within a dynamic, multicultural, and operational environment, offering the opportunity to lead EHS governance, engage with senior stakeholders, and drive continuous improvement in safety performance.</p><br><br><br><p><strong>What you will do:</strong></p><br><br><br><ul><li>Act as the primary EHS point of contact (SPOC) for Vodafone Egypt, managing all EHS communications, requirements, and escalations</li><li>Ensure compliance with customer, regulatory, and Ericsson OHS frameworks</li><li>Implement and monitor contractor management processes, including onboarding, evaluation, and performance tracking</li><li>Supervise and report on EHS performance, audits, and inspections across internal teams and external suppliers</li><li>Support and oversee EHS integration in field operations and ensure adherence across delivery teams</li><li>Prepare and submit EHS reports, incident investigations, and compliance documentation</li><li>Lead and support customer audits, ensuring readiness and proper documentation</li><li>Drive the resolution of EHS non‑conformances and corrective actions</li><li>Build strong partnerships with customer EHS representatives and internal stakeholders</li><li>Lead EHS governance, programs, and initiatives across the CSS unit in Middle East & Africa</li><li>Support incident investigations, emergency preparedness, and crisis management activities</li><li>Track EHS KPIs, monitor progress, and ensure alignment with global and regional objectives</li><li>Promote EHS awareness, communication, and continuous improvement initiatives</li></ul><br><p><strong>The skills you bring:</strong></p><br><br><br><ul><li>Degree or recognized qualification in Occupational Health & Safety or Environment (e.g., NEBOSH Diploma or equivalent)</li><li>Minimum 10 years of experience in EHS management within complex, multicultural environments</li><li>Strong experience with EHS management systems and standards (ISO 9001, ISO 14001, ISO 45001)</li><li>Proven experience in incident investigation, emergency preparedness, and crisis management</li><li>Experience managing contractors and supplier performance</li><li>Background in training, auditing, and EHS documentation development</li><li>Strong understanding of EHS regulations in Middle Eastern countries</li><li>Experience working with customers and stakeholders in a service delivery environment</li><li>Excellent communication, reporting, and presentation skills</li><li>Strong analytical, problem-solving, and decision-making capabilities</li><li>Ability to operate both strategically and hands-on</li><li>Strong stakeholder management, influencing, and negotiation skills</li><li>Ability to work under pressure and manage critical or high-risk situations</li></ul><br><p><strong>Nice to have:</strong></p><br><br><br><ul><li>Telecom industry knowledge (RAN, operations, field services)</li><li>Experience with behavioral safety programs and psychosocial risk management</li><li>Certifications in First Aid, Fire Safety, Working at Heights, etc.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong> 786823 </p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>COMPANY DESCRIPTION</span></strong></p><br> <p><span>SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.</span></p><br><p><strong><span>THE SAP YOUNG PROFESSIONALS PROGRAM</span></strong></p><br> <p><span>The SAP Young Professionals Program is a free initiative delivered by the</span><span>Digital Skills Center of SAP</span><span>. The program, which lasts for 2 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant. At the end of the training, SAP will work very closely with the program graduates to introduce them to a host of opportunities with SAP customers and partners to work as an SAP Consultant.</span></p><br>
<p><strong><span>SAP CONSULTANTS</span></strong></p><br> <p><span>The role of an SAP Consultant can be divided into 2 functions: Functional and Technical. </span></p><br> <p><span>The consultant will contribute to blueprinting, design, implementation, operation, optimization, and upgrade phase of a S/4 HANA project, and provide business process as well as functional expertise, and project guidance to our clients to ensure their investment in SAP software and consulting services will make their business the best run business. </span></p><br>
<p><span>The Consultant is also responsible for maintaining a high degree of customer satisfaction in each of their accounts in addition to growing and developing referenceable customers through their investigation, analysis, consulting, coaching, knowledge transfer, and relationship-building efforts.</span></p><br> <p><strong><span>CERTIFICATE INFORMATION: </span></strong></p><br> <p><strong><span>SAP Build, </span></strong><span>is a unified application development and process automation solution, enabling personalization and efficiency at scale. It empowers users to create applications, automate tedious tasks, and design business sites through a low-code environment, ensuring that innovation is accessible to both professional developers and business experts.</span></p><br> <p><strong><span>The Generative AI Hub</span></strong><span>, part of SAP AI Foundation, is a centralized platform designed to streamline enterprise AI adoption. It provides a secure environment for businesses to access, orchestrate, and deploy a wide range of Large Language Models (LLMs) while ensuring they are grounded in business-specific data and compliant with enterprise standards.</span></p><br>
<p><strong><span>HOW YOU BENEFIT:</span></strong></p><br> <ul>
<li><span>Start your journey to become an SAP Consultant;</span></li>
<li><span>Gain globally-recognised associate-level SAP Certifications;</span></li>
<li><span>Learn directly from SAP experts;</span></li>
<li><span>Experience classroom and workshop-based training in SAP Technologies;</span></li>
<li><span>Develop the soft skills needed to prepare you for successful job applications;</span></li>
<li><span>Benefit from introductions to job opportunities within the SAP Ecosystem to help secure a position after the training. Please note this program does not guarantee you a job at the end of it.</span></li>
</ul>
<p><strong><span>WHAT WE REQUIRE FROM A CANDIDATE:</span></strong></p><br> <ul>
<li><span>Candidates must have the legal right to work in Egypt.</span></li>
<li><span>Candidates must be currently unemployed or employed in a part time/non-permanent role not related to career aspirations;</span></li>
<li><span>Candidates must be educated to at least Bachelor level in a field related <strong>to Business Administration / Management Information Systems / Engineering / </strong></span><strong><span>Data Science / AI</span></strong></li>
<li><span>Candidates will preferably have graduated within the last 3 years with a GPA in the top quartile – proof of this may be requested.</span></li>
<li><span>Candidates must have a keen interest in starting an SAP-related career involving travel;</span></li>
<li><span>Candidates should be fluent in English, both written and spoken;</span></li>
<li><span>The program will commence by<strong> mid-August 2026</strong>and full-time availability from 9am – 6pm from <strong>Sunday- Thursday </strong>throughout the training period is essential. The Program will last for 2 months.</span></li>
<li><strong><u><span>This training will take place online in a virtual live classroom format. Please ensure you have strong enough internet at home to be able to participate in this program.</span></u></strong></li>
</ul>
<p><strong><span>Please share an English version of your resume while applying for this program.</span></strong></p><br>
<p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><br>
<p><span><br><strong>We win with inclusion</strong><br> SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: </span><span>Careers@sap.com</span><span>. Requests for reasonable accommodation will be considered on a case-by-case basis. </span></p><br> <p><span>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program</span><span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.</span></p><br> <p><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Additional Locations: <br></span></p><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p><p>Job Description The Rooms Division Manager at Movenpick Waterpark Resort & Spa Soma Bay is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p><p>Key Responsibilities:</p><ul><li>Leadership and Team Management: Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement. Recruit, train, and develop staff to ensure high levels of performance and engagement. Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li><li>Operational Excellence: Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning. Develop and implement standard operating procedures to ensure consistency and quality in guest service. Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li><li>Guest Experience Management: Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively. Implement guest service standards and continuously monitor guest feedback to drive improvements. Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li><li>Financial Performance: Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability. Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency. Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li><li>Quality Assurance and Compliance: Ensure compliance with all health, safety, and security standards, as well as company policies and procedures. Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance. Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li><li>Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li><li>Strong leadership, management, and interpersonal skills.</li><li>Excellent communication and problem-solving abilities.</li><li>Proficiency in hotel management software and Microsoft Office Suite.</li><li>Ability to work flexible hours</li><li>Good communication and customer contact skills</li><li>Service oriented with an eye for details</li><li>Ability to work effectively and contribute in a team</li><li>Self-motivated and energetic</li><li>Well-presented and professionally groomed at all times</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Technical Leadership Role:</strong> Define and own the end-to-end verification strategy, including planning, coverage closure, and sign-off criteria. Architect and own the development of reusable UVM-based environments for different digital and mixed signal IPs verification Drive adoption and continuous improvement of verification methodologies (UVM, formal verification, etc.) Oversee AMS co-simulation strategies using real-number modeling and behavioral analog models Ensure comprehensive verification of different modes of operation including protocol corner cases, training sequences, error injection and recovery, loopback and test modes Implement assertion-based verification for calibration and training correctness Stay current with industry trends and emerging verification tools and technologies, driving their adoption where applicable</p><p><strong>Program Execution:</strong> Collaborate closely with RTL design, architecture, and mixed signal design teams to ensure seamless integration and verification of IP blocks Own verification schedules, resource planning, and risk mitigation across concurrent projects Engage with customers and partners on IP deliverables, verification collateral, and integration support Represent the verification team in program reviews, milestone sign-offs, and customer-facing discussions Establish and track KPIs and quality metrics for verification completeness and team productivity</p><p><strong>People and Team Management:</strong> Lead, mentor and grow the verification team Drive hiring, onboarding, performance reviews, and career development plans Foster a culture of technical excellence, peer review, knowledge sharing, and continuous improvement Drive team motivation through clear vision-setting, timely recognition of achievements, and visible support during critical project phases Allocate resources across multiple concurrent IP projects, balancing schedules, skill sets, and priorities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree in Electrical Engineering or Computer Engineering</li><li>12+ Years of experience in VLSI Digital Design/Verification, with 3-5+ years in a people management or technical lead role</li><li>Proven track record of taking IPs from spec to silicon-proven delivery</li><li>Strong command of UVM and System Verilog; constrained-random verification, coverage-driven verification, and assertion-based verification</li><li>Experience with gate-level simulation, X-propagation, and SDF back-annotation flows</li><li>Solid understanding of mixed signal verification including real number modeling, behavioral modeling and AMS co-sim</li><li>Experience verifying analog-digital interface boundaries, and calibration logic</li><li>Strong understanding of Verilog RTL design techniques and tradeoffs</li><li>Solid understanding of ASIC/FPGA design flows including RTL Synthesis, place and route, and timing sign-off</li><li>Strong knowledge of Python/Perl/TCL/Shell scripting languages</li><li>Experience working with global teams</li><li>Knowledge of clock and reset domain crossing techniques</li><li>Familiarity with ISO 26262 or other functional safety standards</li><li>Experience using version control tools, and bug tracking software</li><li>Familiarity with SERDES PHYs and Protocols</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults. All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings. Join our motivated and vibrant Team and build your career with us.</p><p>Job Description</p><p>Key Responsibilities</p><ul><li>Overall Hotel Operations Lead and oversee daily operations across all hotel departments to ensure efficiency, consistency, and service excellence.</li><li>Ensure alignment of all operational activities with brand standards, values, and guest experience expectations.</li><li>Act as the primary operational point of contact in the absence of the General Manager.</li><li>Drive collaboration and communication between departments to deliver seamless guest journeys.</li><li>Food & Beverage Operations Oversee all Food & Beverage outlets, including restaurants, bars, in-room dining, events, and experiential dining concepts.</li><li>Partner closely with Culinary leadership to ensure menu execution, quality, creativity, and cost control.</li><li>Monitor F&B performance, service standards, and guest satisfaction while driving revenue opportunities.</li><li>Rooms, Front Office & Guest Experience Oversee Front Office, Housekeeping, and Guest Experience teams to ensure smooth arrivals, stays, and departures.</li><li>Ensure room readiness, cleanliness, and maintenance meet brand and quality standards.</li><li>Champion personalized service and experiential hospitality throughout the guest journey.</li><li>Engineering, Maintenance & Security Oversee Engineering and Maintenance operations to ensure facilities, assets, and infrastructure are maintained to the highest standards.</li><li>Ensure preventative maintenance programs are in place and adhered to.</li><li>Oversee Security operations to ensure guest and team member safety, emergency preparedness, and compliance with local regulations.</li><li>Financial & Commercial Performance Support the General Manager in managing departmental budgets, forecasts, and P&L performance.</li><li>Monitor labor costs, operating expenses, and productivity across departments.</li><li>Identify opportunities to improve operational efficiency, revenue generation, and cost optimization.</li><li>Team Leadership & People Development Ensure appropriate staffing levels, scheduling, and workforce planning.</li><li>Foster a positive, inclusive, and performance-driven culture aligned with Our Habitas values.</li><li>Support recruitment, onboarding, training, and development initiatives.</li><li>Health, Safety & Compliance Ensure full compliance with local laws, health and safety regulations, food safety standards, and brand policies.</li><li>Maintain high standards of cleanliness, hygiene, sustainability, and environmental responsibility.</li><li>Conduct regular inspections, audits, and risk assessments.</li><li>Brand, Culture & Sustainability Embed sustainability, wellness, and community engagement into daily operations.</li><li>Collaborate with Experience, Marketing, and Community teams on activations, events, and storytelling initiatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong multi-departmental hotel operations leadership.</li><li>Proven ability to manage diverse teams and complex operations.</li><li>Solid financial and commercial acumen.</li><li>Guest-centric mindset with high emotional intelligence.</li><li>Strong organizational, communication, and problem-solving skills.</li><li>Ability to thrive in a dynamic, experiential, and remote destination environment.</li><li>Minimum 7 10 years of progressive hotel operations experience, preferably in luxury, lifestyle, or resort hospitality.</li><li>Previous experience as an Operations Manager, Hotel Manager, or similar senior leadership role.</li><li>Strong background in Food & Beverage combined with rooms and hotel operations exposure.</li><li>Fluent in English</li></ul><p></p></section>
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<h4>Key responsibilities</h4>
<p><strong>Overall hotel operations</strong><br>
Lead and oversee daily operations across all hotel departments to ensure efficiency, consistency, and service excellence.<br>
Ensure alignment of all operational activities with brand standards, values, and guest experience expectations.<br>
Act as the primary operational point of contact in the absence of the General Manager.<br>
Drive collaboration and communication between departments to deliver seamless guest journeys.</p>
<p><strong>Food & beverage operations</strong><br>
Oversee all Food & Beverage outlets, including restaurants, bars, in-room dining, events, and experiential dining concepts.<br>
Partner closely with Culinary leadership to ensure menu execution, quality, creativity, and cost control.<br>
Monitor F&B performance, service standards, and guest satisfaction while driving revenue opportunities.</p>
<p><strong>Rooms, front office & guest experience</strong><br>
Oversee Front Office, Housekeeping, and Guest Experience teams to ensure smooth arrivals, stays, and departures.<br>
Ensure room readiness, cleanliness, and maintenance meet brand and quality standards.<br>
Champion personalized service and experiential hospitality throughout the guest journey.</p>
<p><strong>Engineering, maintenance & security</strong><br>
Oversee Engineering and Maintenance operations to ensure facilities, assets, and infrastructure are maintained to the highest standards.<br>
Ensure preventative maintenance programs are in place and adhered to.<br>
Oversee Security operations to ensure guest and team member safety, emergency preparedness, and compliance with local regulations.</p>
<p><strong>Financial & commercial performance</strong><br>
Support the General Manager in managing departmental budgets, forecasts, and P&L performance.<br>
Monitor labor costs, operating expenses, and productivity across departments.<br>
Identify opportunities to improve operational efficiency, revenue generation, and cost optimization.</p>
<p><strong>Team leadership & people development</strong><br>
Ensure appropriate staffing levels, scheduling, and workforce planning.<br>
Foster a positive, inclusive, and performance-driven culture aligned with our Habitas values.<br>
Support recruitment, onboarding, training, and development initiatives.</p>
<p><strong>Health, safety & compliance</strong><br>
Ensure full compliance with local laws, health and safety regulations, food safety standards, and brand policies.<br>
Maintain high standards of cleanliness, hygiene, sustainability, and environmental responsibility.<br>
Conduct regular inspections, audits, and risk assessments.</p>
<p><strong>Brand, culture & sustainability</strong><br>
Embed sustainability, wellness, and community engagement into daily operations.<br>
Collaborate with Experience, Marketing, and Community teams on activations, events, and storytelling initiatives.</p>
<h4>Key skills & competencies</h4>
<ul>
<li>Strong multi-departmental hotel operations leadership.</li>
<li>Proven ability to manage diverse teams and complex operations.</li>
<li>Solid financial and commercial acumen.</li>
<li>Guest-centric mindset with high emotional intelligence.</li>
<li>Strong organizational, communication, and problem-solving skills.</li>
<li>Ability to thrive in a dynamic, experiential, and remote destination environment.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 7–10 years of progressive hotel operations experience, preferably in luxury, lifestyle, or resort hospitality.</li>
<li>Previous experience as an Operations Manager, Hotel Manager, or similar senior leadership role.</li>
<li>Strong background in Food & Beverage combined with rooms and hotel operations exposure.</li>
<li>Fluent in English.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p>
<h4>Job description</h4>
<p>The Rooms Division Manager at Movenpick Waterpark Resort & Spa Soma Bay is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p>
<h4>Key responsibilities:</h4>
<p><strong>Leadership and team management:</strong></p>
<ul>
<li>Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement.</li>
<li>Recruit, train, and develop staff to ensure high levels of performance and engagement.</li>
<li>Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li>
</ul>
<p><strong>Operational excellence:</strong></p>
<ul>
<li>Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning.</li>
<li>Develop and implement standard operating procedures to ensure consistency and quality in guest service.</li>
<li>Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li>
</ul>
<p><strong>Guest experience management:</strong></p>
<ul>
<li>Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively.</li>
<li>Implement guest service standards and continuously monitor guest feedback to drive improvements.</li>
<li>Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li>
</ul>
<p><strong>Financial performance:</strong></p>
<ul>
<li>Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability.</li>
<li>Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency.</li>
<li>Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li>
</ul>
<p><strong>Quality assurance and compliance:</strong></p>
<ul>
<li>Ensure compliance with all health, safety, and security standards, as well as company policies and procedures.</li>
<li>Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance.</li>
<li>Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Educational qualifications:</strong> Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li><strong>Experience:</strong> Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li>
<li><strong>Leadership and management skills:</strong> Strong leadership, management, and interpersonal skills.</li>
<li><strong>Communication and problem-solving:</strong> Excellent communication and problem-solving abilities.</li>
<li><strong>Technical proficiency:</strong> Proficiency in hotel management software and Microsoft Office Suite.</li>
<li><strong>Flexibility:</strong> Ability to work flexible hours.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Good communication and customer contact skills.</li>
<li>Service oriented with an eye for details.</li>
<li>Ability to work effectively and contribute in a team.</li>
<li>Self-motivated and energetic.</li>
<li>Well-presented and professionally groomed at all times.</li>
</ul></p><p></p>
Summary of Position: Is responsible for inputting data from multiple sources into a database, ensuring that all necessary data is entered and maintained. Must also verify and edit data on a regular basis to ensure that all information in the database is accurate and complete. Assists patients with a specific medication prescribed by their physician. They assist the patients by organizing and scheduling services offered by the patient support program according to the time zone of the patient. Accountabilities:• Perform an in-depth review of multiple data files from internal and externalsources for select Patient Support Programs (PSP).• Review information to identify pertinent information• Accurately enter data into corresponding fields within the designated software• Verify and correct data entry errors• Inform appropriate parties regarding errors encountered• Identify possible Adverse events within data files.• Prepare an Adverse Event Report corresponding to every identified Adverse Event.• Review quality of report with great attention to detail and submit the AE reportsto local Patient Safety department.• Reconcile case number provided by Patient Safety Department.• Continuously ensure compliance with Novartis Global and local procedures,national and international regulations, standards and guidelines for allpharmacovigilance of Novartis products.• Support ongoing projects within PSP Team.• Manage and organize records and files• Fulfill other duties as required.<br>Competencies:• Ability to work in cross-functional team.• A sense of responsibility, speed in execution and initiative• Computer skills (Word/Excel).• Ability to respond diplomatically and professional to internal/external clients.• Discretion, maturity, flexibility and sound judgement.• Ability to manage deadlines.• Good communication skills, autonomy and the ability to set priorities<br>Qualifications Junior • College degree or equivalent. • Upper Intermediate English • Minimum of 1-2 years of call center experience. • Minimum 1 year of PSP or relevant experience. Qualifications Intermediate:• College degree or equivalent.• Upper Intermediate English• Minimum of 2-3 years of call center experience.• Minimum 2-3 year of PSP or relevant experience.<br>Qualifications Senior:• College degree or equivalent.• Upper Intermediate English.• Minimum of 3+ years of call center experience.• Minimum 3+ year of PSP or relevant experience.<br>Working Conditions and / or Job Requirements:• Must possess ability to use standard office equipment, including a computer(finite movements such as typing and other office functions)• Requires mental stamina to maintain attention to detail despite interruptions,and vision to read printed materials and a computer screen<br>Direct Reports:• None
<p><h4>Company description<\/h4>\n<p>Accor Hotels & Resorts<\/p>\n<p>We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.<\/p>\n\n<h4>Job description<\/h4>\n\n<h4>Customer relations<\/h4>\n<ul>\n<li>Enhances guest satisfaction through his\/her warm and friendly manner, availability and frequent presence in the hotel<\/li>\n<li>Handles guest comments and complaints, ensuring follow-up<\/li>\n<li>Develops strong relationships with guests with the aim of gaining their loyalty<\/li>\n<li>Ensures the quality of service provided for guests, that they are comfortable and receive a warm and personal welcome<\/li>\n<\/ul>\n\n<h4>Professional techniques \/ Production<\/h4>\n<ul>\n<li>Steers and promotes all the F&B points of sale<\/li>\n<li>Ensures that all information is duly passed on to the applicable departments<\/li>\n<li>Organises and supervises the preparation of points of sale according to activity forecasts and product information<\/li>\n<li>Ensures the brand's reference standards are properly applied<\/li>\n<li>Ensures that sales materials are of good quality and ensures that pricing is in line with strategy<\/li>\n<li>In conjunction with the Head Chef, prepares the menus, organises purchases and updates the cooking instructions<\/li>\n<li>Plans changes in the menu, sets prices and organises the work for the day in coordination with the Chef<\/li>\n<li>Is responsible for keeping equipment and furniture in good condition, for keeping machinery and appliances in reliable working order, and for following up technical maintenance<\/li>\n<li>Assures hotel management cover early mornings, evenings, weekends and on bank holidays<\/li>\n<li>Attends meetings for Heads of Department<\/li>\n<li>Passes on the management team's decisions<\/li>\n<li>Knows how all the hotel's departments operate and is able to replace another Head of Department in case of absence<\/li>\n<li>May occasionally be asked to replace the General Manager<\/li>\n<\/ul>\n\n<h4>Team management and cross-departmental responsibilities<\/h4>\n<ul>\n<li>Evolves working methods in line with brand philosophy<\/li>\n<li>Develops team spirit and motivation by creating a good working atmosphere<\/li>\n<li>Supervises recruitments in conjunction with the Points of Sale Managers<\/li>\n<li>Organises the welcome of new employees<\/li>\n<li>Carries out annual performance appraisals on managers under his\/her responsibility, sets targets and ensures that appraisals are conducted for employees<\/li>\n<li>Prepares the training plans in conjunction with the managers under his\/her responsibility<\/li>\n<li>Ensures that work schedules are consistent with activity forecasts for the hotel<\/li>\n<li>Leads working and information meetings and team discussions<\/li>\n<li>Involves and motivates the managers and employees under his\/her responsibility to meet the department's quantitative targets<\/li>\n<li>Ensures compliance with labour legislation in the F&B department<\/li>\n<li>Trains and motivates the team to use the sales pitches and ensures they are put into practice<\/li>\n<\/ul>\n\n<h4>Commercial \/ Sales<\/h4>\n<ul>\n<li>Establishes excellent relations with guests<\/li>\n<li>Prepares the commercial action plan for the department and ensures its implementation<\/li>\n<li>Sets daily sales targets to be met by the team<\/li>\n<li>Is familiar with all the hotel's services and informs guests about them to encourage use<\/li>\n<li>Analyses guests' comments and implements any corrective actions as required<\/li>\n<li>Launches and deploys marketing initiatives in the local area in order to increase revenue<\/li>\n<li>Works in close collaboration with the sales department to ensure high standards of service and satisfaction for meetings customers<\/li>\n<li>Is actively involved in the local area to keep up-to-date with specific issues and needs<\/li>\n<li>Keeps close track of what the competition is doing<\/li>\n<li>Uses creativity and innovation to facilitate commercial operations<\/li>\n<\/ul>\n\n<h4>Management and administration<\/h4>\n<ul>\n<li>Draws up the annual budget for the department and implements any corrective actions required<\/li>\n<li>Ensures that the management results for the department are in line with the hotel's targets<\/li>\n<li>Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines<\/li>\n<li>Adapts department organisation as required and manages headcount for optimum \"prime cost\"<\/li>\n<li>Draws up, implements and ensures that internal checks are carried out<\/li>\n<li>Supervises F&B purchasing and manages stocks<\/li>\n<li>Supervises purchasing for the restaurant and kitchen, manages stocks and checks that AccorShop purchasing targets are met as decided by the brand<\/li>\n<li>Checks inventories that have been carried out<\/li>\n<li>Ensures that food and beverage costs comply with requirements defined by the hotel and the brand<\/li>\n<li>Takes part in \"Debtor\" meetings and implements actions to recover debt<\/li>\n<\/ul>\n\n<h4>Hygiene \/ Personal safety \/ Environment<\/h4>\n<ul>\n<li>Ensures that restaurant areas are kept clean<\/li>\n<li>Ensures that the equipment and cultural assets of the department remain in good condition and working order<\/li>\n<li>Sets up an action plan based on the hygiene analysis results and tracks implementation<\/li>\n<li>Applies the hotel's security regulations (in case of fire etc) and ensures they are respected<\/li>\n<li>Respects the hotel's commitments to the \"Environment Charter\" (saving energy, recycling, sorting waste etc) and ensures they are fulfilled<\/li>\n<li>Is responsible for the security of people and property in the area under his\/her remit<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<p>University degree or college diploma in hotel or F&B management and\/or culinary institute is preferred.<\/p>\n<p>Valid food safety\/food handler\u2019s certification and Smart Serve certification.<\/p>\n<p>Valid Pro Serve certification and must maintain certification.<\/p>\n<p>Minimum of 6 years of progressive leadership within hotel Food & Beverage operations.<\/p>\n<p>Experience managing progressive beverage program in multi-outlet operation, focusing on trends.<\/p>\n<p>Proven ability to drive revenues and profit, without sacrificing colleague and customer experiences with strong business acumen.<\/p>\n<p>Proven ability in menu concept and design, effective marketing, and online reputation management.<\/p>\n<p>Excellent business skills, including pricing, revenue management and cost controls.<\/p>\n<p>Excellent communication, organizational skills and interpersonal skills to assist in problem resolution with guests.<\/p>\n<p>Management experience in a unionized environment is an asset.<\/p><\/p><p><\/p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>We are seeking a dynamic and experienced Restaurant Manager to join our team. As the Restaurant Manager, you will be responsible for overseeing all aspects of our restaurant operations, ensuring exceptional customer service, and driving business growth.</p>
<ul>
<li>Lead and motivate a team of restaurant staff to deliver outstanding customer experiences</li>
<li>Oversee daily restaurant operations, including staff scheduling, inventory management, and quality control</li>
<li>Implement and maintain high standards of food quality, presentation, and service</li>
<li>Manage financial aspects of the restaurant, including budgeting, cost control, and revenue optimization</li>
<li>Ensure compliance with food safety regulations and maintain a clean, safe working environment</li>
<li>Resolve customer complaints and address any operational issues promptly and efficiently</li>
<li>Collaborate with the kitchen team to develop and update menus, considering local tastes and trends</li>
<li>Implement marketing strategies to attract new customers and retain existing ones</li>
<li>Conduct regular staff training sessions to improve skills and maintain service standards</li>
<li>Analyze sales data and customer feedback to identify areas for improvement and growth opportunities</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience as a Restaurant Manager or in a similar leadership role in the hospitality industry</li>
<li>Strong leadership and team management skills with the ability to motivate and inspire staff</li>
<li>Excellent customer service orientation with a focus on creating memorable dining experiences</li>
<li>Proficiency in English; knowledge of Russian is a plus</li>
<li>Outstanding communication and interpersonal skills to interact with diverse staff and clientele</li>
<li>Demonstrated ability to multitask and manage time effectively in a fast-paced environment</li>
<li>Solid understanding of restaurant financials, budgeting, and cost control measures</li>
<li>Familiarity with food safety regulations and health code requirements</li>
<li>Proficiency in restaurant management software and point-of-sale (POS) systems</li>
<li>Flexibility to work various shifts, including evenings, weekends, and holidays</li>
<li>Strong problem-solving skills and ability to make quick, effective decisions</li>
<li>Bachelor's degree in Hospitality Management, Business Administration, or related field preferred</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
</ul></p><p></p>