Program Officer Jobs - Cairo Egypt
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Company Description QHSSE PLATFORM is the MEA region’s first dedicated Tech-QHSSE consultancy and training firm, driving transformation in the HSE industry through innovative and integrated solutions. Operating across more than 15 countries, the company delivers consultancy, training, fire protection, digital transformation, and engineering services tailored to evolving safety and compliance needs. Backed by over 20 years of leadership and expert consulting experience, QHSSE PLATFORM leverages advanced technologies such as AR, VR, AI, IoT, and accredited LMS platforms, all designed specifically for the HSE sector. Its internationally recognized VR-based hands-on training programs are built on the latest global fire and safety codes and standards, ensuring immersive learning and regulatory compliance. With accreditation from major authorities and a network of 20+ global partners, the firm has completed over 15,000 projects for more than 4,000 clients worldwide.<br>Role Description The Graduate Development Program – HSE Career Track is a full-time, hybrid role, with flexibility for some work-from-home arrangements. Participants will support HSE consultancy and training projects, assist in developing safety procedures and documentation, and contribute to implementing tech-enabled HSE solutions such as digital platforms and VR-based training modules. Day-to-day responsibilities include gathering and analyzing HSE data, supporting risk assessments and audits, preparing reports and presentations, and collaborating with cross-functional teams to improve safety performance for clients. Graduate trainees will also assist in organizing training sessions, workshops, and client engagements, while learning to apply international standards and best practices in QHSSE, fire protection, and digital safety solutions. The program is designed to build strong technical, analytical, and communication skills, providing a structured pathway toward a professional HSE career.<br>Qualifications Relevant academic background (e.g., Occupational Health & Safety, Engineering, Environmental Science, or related field), with strong interest in HSE and digital transformation. Foundational knowledge of HSE principles, risk assessment, incident reporting, and compliance with local and international safety standards. Ability to collect, interpret, and present data; basic proficiency in using spreadsheets, presentation tools, and report-writing software. Strong written and verbal communication skills, with the ability to collaborate effectively in multidisciplinary, multicultural teams. Comfort with technology and willingness to learn AR, VR, AI, IoT, and LMS tools used in HSE training and consultancy. Demonstrated problem-solving mindset, attention to detail, and commitment to integrity and quality in all deliverables. Flexibility to work in a hybrid model based in Qesm El Maadi, and occasional travel to client sites when required. This Program is for Fresh Graduates the Program Duration is from 1 to 3 Month
<p><h4>Job summary</h4>
<p>Supports the director of recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area. OR</li>
<li>2-year degree from an accredited university in health education, physical education, hotel and restaurant management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting recreation operations</strong></p>
<ul>
<li>Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li>
<li>Monitors quality, standards and meets the expectations of the customers on a daily basis.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Schedules events, programs, and activities, as well as the work of others.</li>
<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Supports the management of outside vendors including water sports and scuba.</li>
<li>Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li>
<li>Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).</li>
<li>Manages group activities including sand painting, bonfires, and team building events.</li>
<li>Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.</li>
</ul>
<p><strong>Providing and ensuring exceptional customer service</strong></p>
<ul>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li>
<li>Participates in the performance appraisal system process, giving feedback when needed.</li>
<li>Coordinates training activities for employees in department.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Manager - People Partnering to join our Instashop team and be part of our growth. If you re a people person who is hungry for a new adventure, a fast-paced workplace is waiting for you. Act as a trusted advisor to Instashop leadership teams on organizational design, talent strategy, workforce effectiveness, culture, and leadership capability. Translate business strategy into actionable people priorities. Drive alignment between business objectives and HR execution. Lead talent reviews and succession planning processes to enable effective internal mobility and succession planning. Provide data driven recommendations on organizational health, retention, engagement, and capability gaps. Evolve Employee Experience by facilitating processes and developing new programs. Bridge management and employee relations by addressing demands, grievances or violations. Manage and control Manpower Plans & Budgets and support the hiring process. Support business needs through the development, engagement, and motivation of employees. Nurture a positive working environment and interactive communication through proper channels. Maintain and monitor HR Systems, Data, and procedures. Implement and manage performance appraisal cycles to drive high performance. Maintain Reward plans and benefits programs in alignment with the Rewards Centre of Excellence. Manage reporting and analytics for better decision making in alignment with the Centre Of Excellence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree within HR / Employment Relations (CIPD Qualification or Coaching background is a plus). Minimum of 7 years experience within HR Business Partnering. Demonstrated experience managing and influencing stakeholders within complex matrix organizations across multiple markets. Demonstrated ability operating in ambiguous environments with the ability to provide structure, clarity, and direction. Ideally with exposure to the following industries: Retail / E-commerce, Logistics / fulfillment (operations heavy environments) or fast growth organizations. Ability to build and sustain strong professional relationships through collaboration, trust, and a growth oriented mindset. Ability to maintain confidentiality. Strong Communication skills (Written and Verbal).</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Manager - People Partnering to join our Instashop team and be part of our growth. If you re a people person who is hungry for a new adventure, a multinational workplace is waiting for you. Act as a trusted advisor to regional and market Grocery & Retail leadership teams on organizational design, talent strategy, workforce effectiveness, culture, and leadership capability. Translate business strategy into actionable people priorities. Drive alignment between regional business objectives and local HR execution. Lead talent reviews and succession planning processes to enable effective internal mobility and succession planning. Provide data driven recommendations on organizational health, retention, engagement, and capability gaps. Evolve Employee Experience by facilitating processes and developing new programs. Bridge management and employee relations by addressing demands, grievances or violations. Manage and control Manpower Plans & Budgets and support the hiring process. Support business needs through the development, engagement, and motivation of employees. Nurture a positive working environment and interactive communication through proper channels. Maintain and monitor HR Systems, Data, and procedures. Implement and manage performance appraisal cycles to drive high performance. Maintain Reward plans and benefits programs in alignment with the Rewards Centre of Excellence. Manage reporting and analytics for better decision making in alignment with the Centre Of Excellence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor s Degree within HR / Employment Relations (CIPD Qualification or Coaching background is a plus). Minimum of 7 years experience within HR Business Partnering. Demonstrated experience managing and influencing stakeholders within complex matrix organizations across multiple markets. Demonstrated ability operating in ambiguous environments with the ability to provide structure, clarity, and direction. Ideally with exposure to the following industries: Retail / E-commerce, Logistics / fulfillment (operations heavy environments) or fast growth organizations. Ability to build and sustain strong professional relationships through collaboration, trust, and a growth oriented mindset. Ability to maintain confidentiality. Strong Communication skills (Written and Verbal).</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p>We are looking for a<strong> Manager - People Partnering</strong> to join our <strong>Instashop team</strong> and be part of our growth. If you re a people person who is hungry for a new adventure, a multinational workplace is waiting for you.</p> <ul> <li>Act as a trusted advisor to regional and market Grocery & Retail leadership teams on organizational design, talent strategy, workforce effectiveness, culture, and leadership capability.</li> <li>Translate business strategy into actionable people priorities across all eight markets.</li> <li>Drive alignment between regional business objectives and local HR execution.</li> <li>Lead regional talent reviews and succession planning processes to enable effective internal mobility and succession planning.</li> <li>Provide data driven recommendations on organizational health, retention, engagement, and capability gaps.</li> <li>Evolve Employee Experience by facilitating processes and developing new programs.</li> <li>Bridge management and employee relations by addressing demands, grievances or violations. </li> <li>Manage and control Manpower Plans & Budgets and support the hiring process. Support business needs through the development, engagement, and motivation of employees.</li> <li>Nurture a positive working environment and interactive communication through proper channels. </li> <li>Maintain and monitor HR Systems, Data, and procedures. </li> <li>Implement and manage performance appraisal cycles to drive high performance.</li> <li>Maintain Reward plans and benefits programs in alignment with the Rewards Centre of Excellence.</li> <li>Manage reporting and analytics for better decision making in alignment with the Centre Of Excellence. </li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li>Bachelor s Degree within HR / Employment Relations (CIPD Qualification or Coaching background is a plus).</li> <li>Minimum of 7 years experience within HR Business Partnering. </li> <li>Demonstrated experience managing and influencing stakeholders within complex matrix organizations across multiple markets.</li> <li>Demonstrated ability operating in ambiguous environments with the ability to provide structure, clarity, and direction.</li> <li>Ideally with exposure to the following industries: Retail / E-commerce, Logistics / fulfillment (operations heavy environments) or fast growth organizations.</li> <li>Ability to build and sustain strong professional relationships through collaboration, trust, and a growth oriented mindset.</li> <li>Ability to maintain confidentiality. </li> <li>Strong Communication skills (Written and Verbal).</li></ul></div><p></p></section>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a food & beverage director, you’re not just providing strategic direction for all aspects of the hotel’s food and beverage operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Define F&B operational strategy:</strong> Provide leadership direction for the food & beverage department to maximize profitability and guest satisfaction by ensuring the highest standards of quality, service, and marketing.</li>
<li><strong>Drive operational excellence:</strong> Plan and oversee the administrative and operational functions of the department, including budgeting, forecasting, and policy implementation, ensuring seamless day-to-day operations.</li>
<li><strong>Manage costs and revenue:</strong> Implement effective controls for food, beverage, and labor costs while driving revenue through innovative marketing initiatives and service enhancements.</li>
<li><strong>Cultivate a high-performing team:</strong> Drive engagement and retention through performance management, professional development, and recognition programs.</li>
<li><strong>Ensure regulatory excellence:</strong> Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li>
<li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><b>About the Rol</b>e We are seeking a highly driven Digital Marketing Manager to lead global marketing initiatives for our translation solutions portfolio. You will be responsible for driving product awareness, demand generation, and customer acquisition across key markets while positioning our brand as a leader in language technology. Key Responsibilities Strategy & Planning Develop and execute multi-channel digital marketing strategies to promote translation products (MT, CAT tools, localization workflow solutions, etc.) Conduct market and competitor research to identify opportunities and target segments Campaign Management Own end-to-end planning and execution of paid and organic marketing campaigns (SEO, SEM, email, social, display, content syndication) Optimize campaigns based on data insights to maximize conversion and ROI Content & Messaging Collaborate with product and localization teams to create engaging content (ebooks, webinars, product pages, landing pages, case studies) Ensure consistent messaging aligned with brand and value proposition Product Launch & Enablement Coordinate go-to-market launches, including positioning, website updates, campaign assets, and internal enablement Analytics & Reporting Track and analyze campaign performance and pipeline contribution using tools like Google Analytics, HubSpot/Marketo, Salesforce Report KPIs to leadership; leverage data to continuously improve strategy Customer Lifecycle Marketing Develop programs that nurture prospects through the funnel and strengthen retention among existing users Partnership & Collaboration Work closely with sales, product, localization, and external agencies to support revenue growth</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor s degree in Marketing, Communications, Business, or related field 3 6+ years of experience in B2B digital marketing (preferably SaaS or language services industry) Strong understanding of SEO/SEM, marketing automation, and digital analytics Experience marketing technical products or translation/localization technology is a major asset Excellent writing and communication skills in English; multilingual skills a plus Data-driven, innovative, and comfortable working in a fast-paced environment Key Competencies Growth mindset and strong ownership mentality Customer-centric thinking Ability to manage multiple campaigns simultaneously Proven track record in demand generation and revenue impact</p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.</p>
<p>Four Seasons Hotel New York is seeking a dynamic and experienced Director of Food & Beverage to lead a world-class dining operation. This role is responsible for providing strategic direction and operational leadership across the Food & Beverage Division, cultivating a culture of excellence, innovation, and exceptional service. The Director will drive business performance through thoughtful planning, revenue optimization, and operational excellence while ensuring the highest standards of quality and guest satisfaction. By inspiring and developing high-performing teams, fostering meaningful guest connections, and delivering strong financial results, this leader will play a key role in shaping the continued success of the hotel.</p>
<h4>Leadership & talent management</h4>
<ul>
<li>Provide strategic leadership and oversight for all Food & Beverage operations, fostering a culture of excellence, accountability, collaboration, and inclusion.</li>
<li>Lead recruitment, onboarding, training, performance management, succession planning, and career development initiatives to build high-performing teams and future leaders.</li>
<li>Partner with People & Culture and hotel leadership to support workforce planning, employee engagement, organizational development, and compliance with company policies and employment regulations.</li>
</ul>
<h4>Product & operational management</h4>
<ul>
<li>Develop and execute the Food & Beverage strategy in alignment with hotel objectives, brand standards, and ownership expectations.</li>
<li>Partner with hotel leadership and culinary teams to create and enhance dining concepts, menus, beverage programs, and guest experiences.</li>
<li>Drive innovation by monitoring market trends, guest preferences, and competitive offerings while ensuring the highest standards of quality, consistency, and presentation across all outlets.</li>
<li>Oversee special projects, promotions, partnerships, renovations, and operational enhancements that elevate the guest experience and support business growth.</li>
</ul>
<h4>Service excellence</h4>
<ul>
<li>Ensure exceptional guest experiences through the consistent execution of Four Seasons service standards across all Food & Beverage venues.</li>
<li>Maintain a visible leadership presence, building strong relationships with guests, residents, and key stakeholders while fostering collaboration across departments.</li>
<li>Monitor guest feedback, quality metrics, and operational performance to identify opportunities for continuous improvement and service excellence.</li>
<li>Lead operational planning and staffing strategies to support business demands, special events, and seasonal needs.</li>
</ul>
<h4>Financial & business performance</h4>
<ul>
<li>Serve as a key member of the Hotel Planning Committee, contributing to the property's strategic direction and financial success.</li>
<li>Develop and manage operating budgets, forecasts, business plans, and capital expenditures for all Food & Beverage operations.</li>
<li>Drive revenue growth and profitability through strategic pricing, cost controls, labor management, menu engineering, and operational efficiencies.</li>
<li>Partner with ownership and executive leadership to evaluate business performance, identify growth opportunities, and implement strategies that maximize market share, guest satisfaction, and return on investment.</li>
<li>Ensure sound financial stewardship while balancing operational excellence, employee engagement, and exceptional guest experiences.</li>
</ul>
<h4>Some of the benefits Four Seasons Hotel New York employees enjoy are:</h4>
<ul>
<li>Salary range: $185K - $195K</li>
<li>Eligible for performance-based annual incentive plan</li>
<li>401k participation with company matching program</li>
<li>Competitive medical, dental and life insurance packages</li>
<li>Complimentary discounted travel with discounted food & beverage and spa services at Four Seasons Hotels and Resorts worldwide</li>
<li>Complimentary employee meals</li>
<li>Pre-tax commuter program</li>
</ul>
<h4>Schedule & hours:</h4>
<p>This is a full-time position. A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.</p>
<p>Applicants will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</p>
<p><strong>Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.</strong></p>
<p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p></p><p></p>
<p><h4>Job summary<\/h4>\n<p>Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area. OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<h4>Managing security\/loss prevention operations<\/h4>\n<ul>\n<li>Assists the director of engineering in administering fire prevention programs and emergency preparedness.<\/li>\n<li>Conducts hazard and risk assessments at the property to include quarterly OSHA\/SAFETY audits, incident tracking, and the hazard abatement process.<\/li>\n<li>Develops detailed \"shut down\" procedures for the property to ensure that all areas are secured at the appropriate times.<\/li>\n<li>Comply with applicable laws and safety regulations.<\/li>\n<li>Follow proper key control guidelines in loss prevention and in the property.<\/li>\n<li>Develop a monthly checklist for all CCTV equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<\/li>\n<li>Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<\/li>\n<li>Follow Duty of Care process for the protection of guests and employees.<\/li>\n<li>Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.<\/li>\n<li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Monitors all unusual activities in and around the property that would impair the well being of guests and employees.<\/li>\n<li>Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<\/li>\n<li>Oversees and guides the efforts of the Accident Prevention Committee.<\/li>\n<li>Oversees first aid program for guests and employees.<\/li>\n<li>Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Meet quality standards and customer expectations on a daily basis.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Analyzes information and evaluating results to choose the best solution and solve problems.<\/li>\n<li>Develops liaison with local law enforcement and emergency services.<\/li>\n<li>Informs and\/or updates the executives and peers on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors and co-workers by telephone, in written form, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates<\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><u><b>Job Description</b></u> <p> <br>Kraft Heinz is looking <b>Trade Marketing Manager</b> is a strategic and operational leader responsible for bridging the gap between Brand Strategy and Sales Execution. This role requires expertise in Route-to-Market (RTM) design and Revenue Growth Management (RGM) to maximize investment efficiency, optimize commercial terms, and design effective channel strategies across Traditional Trade networks in Egypt. The ideal candidate will move beyond traditional visibility execution, using data analytics to drive strategic pricing, mix optimization, and trade spend productivity.</p> <p> </p> <p> <b>Key Responsibilities </b> </p> <ul> <li>Revenue Growth Management (RGM) & Commercial Analytics</li> <li>Own the RGM agenda for the Egypt market from a commercial standpoint, focusing on key pillars including pricing strategy, promo optimization, commercial terms, and pack/portfolio mix.</li> <li>Analyze trade promotion effectiveness through ROI analysis to shift spending away from low-performing discounts toward high-yield commercial activations.</li> <li>Monitor market pricing dynamics and elasticity to recommend optimized consumer pricing and margin structures for both distributors and retailers.</li> <li>Drive portfolios mix optimization, ensuring high-margin Stock Keeping Units (SKUs) are prioritized across relevant channels.</li> <li>Collaborate with sales leadership to design, evaluate, and refine the country s RTM frameworks to expand numeric and weighted distribution.</li> <li>Develop channel-specific Picture of Success (PicS) standards, defining exactly what strong execution looks like on shelf across each Traditional Trade channel.</li> <li>Design and deploy distributor capability programs and incentive frameworks that align partner behavior with Kraft Heinz volume and value targets.</li> <li>Translate category and brand strategies into highly actionable, channel-specific trade marketing plans.</li> <li>Build and activate loyalty programs across top wholesalers on a quarterly and annual basis, and measure and analyze results post-implementation.</li> <li>Allocate and manage the Trade Marketing budget with strict accountability, ensuring data-driven allocation across channels.</li> <li>Lead the development of impactful Point of Sale Materials (POSM) and category management initiatives that improve shopper conversion at shelf.</li> <li>Establish, monitor, and enforce commercial execution KPIs, including share of shelf, planogram compliance, and secondary placement targets.</li> <li>Implement rigorous tracking systems to reduce Out-of-Stock (OOS) occurrences during key promotional windows.</li> <li>Act as the core commercial pivot point, aligning Brand Marketing, Sales Execution, Finance, and Demand Planning.</li> <li>Provide strong input into the S&OP (Sales and Operations Planning) process by translating trade calendars into accurate volume forecasts.</li> </ul> <p> </p> <p> <b>Qualifications </b> </p> <ul> <li>Minimum of 6 8 years of commercial experience within the FMCG sector, including at least 3 years focused on Trade Marketing, Category Management, or Revenue Growth Management (RGM).</li> <li>Proven hands-on experience in mapping or restructuring Route-to-Market (RTM) frameworks and executing formal RGM frameworks, including pricing, promo ROI, and trade spend efficiency.</li> <li>Bachelor s degree in business, Finance, Marketing, or another highly analytical field. Advanced certifications in commercial analytics or an MBA are highly valued.</li> </ul> <p> <b>Skills</b> </p> <ul> <li>Strong financial acumen, with a deep understanding of P&L mechanics, value chains, and margin calculations.</li> <li>Advanced analytical skills, including expert proficiency in Excel and data tools, with experience interpreting Nielsen, GFK, or retailer data.</li> <li>Excellent stakeholder management skills and the ability to influence cross-functional teams across Sales, Marketing, and Finance.</li> <li>An analytical thinker with an execution-oriented, high-ownership mindset who is comfortable challenging the status quo with data.</li> </ul> <p> </p> <u>Location(s)</u> El Tagamoa El Khames Commercial Office<p> <br> </p> <p> <b>Kraft Heinz is an Equal Opportunity Employer Underrepresented Ethnic Minority <span>Groups/Women/Veterans/Individuals</span> with Disabilities/Sexual Orientation/Gender Identity and other protected classes</b> <b>.</b> </p></div></section>
A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>Duties & Responsibilities:Business origination (through development of either existing relationships or prospects) to achieve budgets. Cross-selling of all the various business lines of CAE or the CA Group (Payroll, Corp. Credit Card, Private Banking, Online, referral) Prepare Credit proposals jointly with Financial Analysis Team (AFL, Renewals, memos) Maintain an active calling program with all calls being recorded in the CRM. Ensure that KYC's are properly maintained at all times. Ensure timely submission of annual reviews. Account Management in terms of “Marketing, Risk management, Cross selling, client requests”. Early identification and reporting of potential problematic accounts. If required, preparation of work out situation to be handled by the DAS unit. Focal Point for any compliance issue. At all times, maintain a good knowledge and understanding of CA's credit policy and procedures and CBE regulations. Handle day to day operations (transfers, LGs, LCs, FIBDCs, account opening) in coordination with CFMO<br> Qualifications:College degree, with preferably a finance background or Business Administration or Economics, in addition to a credit course. Minor preferred to be Accounting, Finance. Minimum 5+ years of Corporate Banking experience. Marketing and cross selling skills. Credit skills Interpersonal skills Negotiations skills Risk Assessment
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">- 5+ years of supply chain, inventory management or project management experience<br>- 5+ years of with Excel experience<br>- Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science<br>- Experience working with complex data sets Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA A-Now team is offering a role to own building new business from ground Zero. We are seeking a self-starter who can quickly familiarize themselves with this fast-paced environment, build relationships/trust with cross-functional teams, and assume ownership within the program which will require understanding of complex business/Tech/Ops processes at Amazon and our partners and devising an optimal engagement model. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, analytical talent and good document writing skills with concise communication are essential to success in this role.<br> <br>In this role, You will influence internal and external stakeholders and leadership to buy in to your strategic direction, build a buying and sourcing strategy for a new category while ensuring flawless execution and continuously analyzing key metrics to drive improvements for your business. <br> <br>Key job responsibilities<br> <br> Inventory Management<br> <br> Lead daily inventory health metrics and accuracy<br> Drive strategies to optimize stock levels and reduce excess/aged inventory<br> Implement and maintain inventory control processes<br> Monitor shrinkage and damage rates<br> <br> Data Analysis & Forecasting<br> <br> Analyze historical data to predict future inventory needs<br> Create demand forecasts and recommend order quantities<br> Monitor and report on key performance indicators (KPIs)<br> Identify trends and opportunities for improvement<br> <br> Cross-functional Leadership<br> <br> Partner with operations, transportation, and procurement teams<br> Drive alignment between planning and execution teams<br> Escalate and resolve inventory-related issues across networks<br> Lead projects to improve instock performance<br> <br> Process Improvement<br> <br> Develop and implement standard operating procedures<br> Identify root causes of inventory discrepancies<br> Lead continuous improvement initiatives<br> Train and coach team members on inventory management best practices<br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">- Knowledge of the principles of statistical inventory control<br>- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma<br>- Experience with SQL<br> <br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.</p></section>
Welcome to Explore. This is our Summer Internship Program at Lafarge Egypt.<br>We're calling out to all current or upcoming senior students who're looking to start exploring their fields of interests/studies.<br>If you're looking to explore & develop your skills in real-time projects, this is the program for you! WHO IS LAFARGE?<br>As a member of Holcim Group, a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Lafarge Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement, Ready-Mix concrete, Lafarge Egypt has demonstrated its commitment to the provision of sustainable building materials. Lafarge Egypt continuously seeks to meet the needs of a wide range of customers including but not limited to individual homebuilders, large construction companies, architects, or local artisans, powered by 1500 passionate employees.<br>Eligibility:--> Current or upcoming senior students only (Any other year will be disregarded):Mechanical, Civil & Electrical Engineering Majors Supply Chain & Logistics Mass Comm & Business Administration Quality Control & Assurance Internal & External Communication Finance Computer Science Operations<br><br>Program Duration:2 months (July & August)<br><br>Deadline to Apply:June 20th, 2026
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>The Security Delivery Associate Manager is responsible for overseeing the end-to-end delivery of security projects and solutions for clients. This role ensures that security initiatives are executed efficiently, align with the organizational goals, and meet the highest standards of quality and compliance. The individual in this role acts as a strategic leader, bridging the gap between technical teams, business units, and senior leadership, while driving innovation and continuous improvement in security service delivery.</p>
<h4>Job profile</h4>
<p><strong>Service delivery & operations</strong></p>
<ul>
<li>Oversee the end-to-end delivery of security services, ensuring adherence to timelines, budgets, and quality standards</li>
<li>Ensure compliance with SLAs, KPIs, and agreed business objectives</li>
<li>Monitor service performance and implement corrective actions when required</li>
<li>Act as the primary point of contact for clients, ensuring clear communication and high customer satisfaction</li>
</ul>
<p><strong>Project & program management</strong></p>
<ul>
<li>Lead the execution of large-scale security projects across complex environments</li>
<li>Manage risks, scope, timelines, and resource allocation throughout the project lifecycle</li>
<li>Ensure alignment with regulatory requirements, industry frameworks, and internal policies</li>
<li>Drive continuous improvement initiatives to enhance service delivery efficiency and quality</li>
</ul>
<p><strong>Leadership & stakeholder management</strong></p>
<ul>
<li>Lead and manage security delivery teams, ensuring high performance and alignment with organizational goals</li>
<li>Conduct performance evaluations, coaching, and team development activities</li>
<li>Foster a collaborative and results-driven team culture</li>
<li>Engage and influence internal and external stakeholders across business and technical functions</li>
</ul>
<p><strong>Risk & performance management</strong></p>
<ul>
<li>Identify, assess, and mitigate risks impacting service delivery</li>
<li>Establish contingency plans to ensure service continuity</li>
<li>Track and report performance metrics to senior management and clients</li>
<li>Oversee issue resolution and escalate complex challenges to minimize service disruption</li>
</ul>
<p><strong>Compliance & governance</strong></p>
<ul>
<li>Ensure adherence to security standards, frameworks, and regulatory requirements (e.g., ISO 27001, NIST, PCI-DSS)</li>
<li>Support audit processes and ensure readiness for compliance assessments</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Minimum 10 years of experience in cybersecurity or IT security roles</li>
<li>At least 5 years in a security delivery or service delivery management position</li>
<li>Proven experience managing large-scale security programs and multi-disciplinary teams</li>
<li>Bachelor’s degree in Computer Science, IT, Engineering, or a related field</li>
<li>Strong understanding of security domains: threat management and incident response; identity and access management (IAM) and cloud security</li>
<li>Experience with security technologies: SIEM solutions, firewalls and network security tools, and endpoint protection platforms</li>
<li>Familiarity with ICT system integration methodologies</li>
<li>Knowledge of IT Service Management frameworks (ITIL v4) and tools such as ServiceNow or BMC Remedy</li>
<li>Strong knowledge of security frameworks and standards (ISO 27001, NIST CSF, PCI-DSS)</li>
<li>Professional certifications: CISSP, CISM, PMP (Project Management Professional) and ITIL Foundation</li>
<li>Experience in budget management, cost control, and resource planning</li>
<li>Knowledge of quality assurance processes and service governance</li>
<li>Strong leadership and team management capabilities</li>
<li>Excellent communication, interpersonal, and presentation skills</li>
<li>Ability to manage stakeholder expectations and influence decision-making</li>
<li>Strong analytical, problem-solving, and decision-making abilities</li>
<li>Fluency in Arabic and English</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Oversee and support A/V operations across assigned hotels, resorts, convention centers, and event venues.<br>
Establish and maintain regional operational standards, policies, and best practices.<br>
Conduct regular site visits and operational audits to ensure service excellence and compliance.<br>
Ensure successful planning and execution of meetings, conferences, weddings, exhibitions, and corporate events.<br>
Support property teams with complex technical requirements and event production needs.<br>
Standardize event technology processes and workflows across the region.<br>
Recruit, train, coach, and mentor property-based A/V managers and technical teams.<br>
Develop training programs focused on technical skills, customer service, safety, and operational excellence.<br>
Build strong relationships with hotel leadership teams, event planners, corporate clients, and venue partners.<br>
Oversee regional inventory management and asset utilization.<br>
Ensure proper maintenance, repair, and replacement of A/V equipment.<br>
Ensure compliance with company policies, safety regulations, and hospitality industry standards.<br>
Conduct safety audits and risk assessments.</p>
<h4>Qualifications</h4>
<ul>
<li>Minimum 5 years of experience in audio visual, event technology, or hospitality operations.</li>
<li>Minimum 3 years in a supervisory or management role.</li>
<li>Experience supporting multiple hospitality venues or regional operations is preferred.</li>
<li>Strong background in hotel, resort, convention center, or conference venue operations.</li>
<li>Professional audio systems</li>
<li>Video presentation and display technologies</li>
<li>Lighting and stage production systems</li>
<li>Video conferencing and hybrid event platforms</li>
<li>Event networking infrastructure</li>
<li>Digital signage and content management systems</li>
<li>Event production software and scheduling tools</li>
</ul>
<h4>Additional information</h4>
<p>The Audio Visual (A/V) Manager u2013 Regional Office is responsible for providing strategic leadership, operational oversight, and technical support for audio-visual and event technology services across multiple hospitality properties within the region. This role ensures consistent service standards, operational efficiency, technology innovation, and revenue growth while supporting hotel-based A/V teams in delivering exceptional guest and client experiences.<br>
The A/V Manager serves as the primary regional resource for event technology operations, team development, equipment management, and client satisfaction, working closely with property management, sales teams, event planners, and technical staff.</p></p><p></p>
About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. About the role We’re seeking a Quality Leader to design, scale, and manage a world-class quality framework across all support functions (Customer and Partner Support). You will own the end-to-end quality program, drive measurable improvements, and embed a strong culture of accountability, coaching, and continuous feedback. This is a critical leadership role aimed at transforming quality from a compliance checkbox to a strategic performance enabler. Your Responsibilities Strategy & Governance Enhance the existing quality framework to be aligned with Tamara’s customer obsession and COPC standards. Define clear quality KPIs, sampling methodologies, and audit scope by channel (chat, email, phone, social, partner support). Create a governance model linking quality to CSAT, FCR, DSAT root causes, and operations KPIs.2. Team Management Lead a team of quality specialists and auditors. Define team capacity models and performance scorecards. Embed regular calibration sessions with Ops, Training, and Product.3. Framework & Tools Lead the implementation or optimization of the quality management system. Create audit templates, rubrics, and "What Good Looks Like" playbooks per line of business. Collaborate with BI to build quality dashboards.4. Insights & Continuous Improvement Conduct deep-dive analysis on DSAT, repeat contacts, and poor quality audits to identify systemic gaps. Translate quality findings into training needs, content updates, process changes, and product feedback. Present weekly/monthly findings in WBRs and QBRs with action plans.5. Stakeholder Collaboration Partner with Training, Content, Product, Operations, and Operational Excellence teams to resolve root causes. Drive cross-functional alignment on remediation plans for systemic quality defects. Support new initiatives with tailored QA tracking Your Expertise Experience5+ years in customer experience quality management, preferably in fintech or tech support environments. Proven track record of designing and scaling QA programs, including calibration and performance insights. Experience leading teams across multiple geographies or third-party vendors. Exposure to COPC, ISO 9001, or other quality management standards is preferred Experience working with Zendesk, Genesys, Tableau, and Quality Management Systems. Skills Deep knowledge of QA tools, contact center metrics, and audit methodologies. Strong analytical and storytelling capabilities; able to turn raw QA data into business insights. Excellent communication, stakeholder influence, and change management skills. Advanced English in both written and verbal communication. Mindset Obsessed with operational excellence and customer outcomes. A problem-solver who challenges the status quo and leads with data. Builder mentality, you don’t wait for frameworks, you create them
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly skilled customer senior project manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<strong>Vision, planning and control</strong><br>
<ul>
<li>Define and communicate the high-level vision and desired future state for the programme.</li>
<li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li>
<li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li>
<li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li>
</ul>
<strong>Organisation & leadership</strong><br>
<ul>
<li>Build and lead high-performing cross-functional teams.</li>
<li>Clarify skills requirements and manage recruitment and development during engagement.</li>
<li>Act as a coach and mentor, fostering collaboration and motivation.</li>
<li>Influence relationships with internal and external stakeholders and support effective business change.</li>
</ul>
<strong>Quality assurance and reporting</strong><br>
<ul>
<li>Apply quality assurance standards across all work streams.</li>
<li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li>
<li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li>
</ul>
<strong>Risk, issue and change management</strong><br>
<ul>
<li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li>
</ul>
<strong>Financial management</strong><br>
<ul>
<li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li>
<li>Maintain business cases and ensure ongoing viability of projects and programmes.</li>
<li>Forecast and report on budgets and expenditure accurately.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Over 5 years of experience managing major complex projects within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact projects for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced project governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<strong>Vision, planning and control</strong><br>
<ul>
<li>Define and communicate the high-level vision and desired future state for the programme.</li>
<li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li>
<li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li>
<li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li>
</ul>
<strong>Organisation & leadership</strong><br>
<ul>
<li>Build and lead high-performing cross-functional teams.</li>
<li>Clarify skills requirements and manage recruitment and development during engagement.</li>
<li>Act as a coach and mentor, fostering collaboration and motivation.</li>
<li>Influence relationships with internal and external stakeholders and support effective business change.</li>
</ul>
<strong>Quality assurance and reporting</strong><br>
<ul>
<li>Apply quality assurance standards across all work streams.</li>
<li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li>
<li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li>
</ul>
<strong>Risk, issue and change management</strong><br>
<ul>
<li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li>
</ul>
<strong>Financial management</strong><br>
<ul>
<li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li>
<li>Maintain business cases and ensure ongoing viability of projects and programmes.</li>
<li>Forecast and report on budgets and expenditure accurately.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Over 7 years of experience managing major programmes within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact programmes for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Technical Leadership Role:</strong> Define and own the end-to-end verification strategy, including planning, coverage closure, and sign-off criteria. Architect and own the development of reusable UVM-based environments for different digital and mixed signal IPs verification Drive adoption and continuous improvement of verification methodologies (UVM, formal verification, etc.) Oversee AMS co-simulation strategies using real-number modeling and behavioral analog models Ensure comprehensive verification of different modes of operation including protocol corner cases, training sequences, error injection and recovery, loopback and test modes Implement assertion-based verification for calibration and training correctness Stay current with industry trends and emerging verification tools and technologies, driving their adoption where applicable</p><p><strong>Program Execution:</strong> Collaborate closely with RTL design, architecture, and mixed signal design teams to ensure seamless integration and verification of IP blocks Own verification schedules, resource planning, and risk mitigation across concurrent projects Engage with customers and partners on IP deliverables, verification collateral, and integration support Represent the verification team in program reviews, milestone sign-offs, and customer-facing discussions Establish and track KPIs and quality metrics for verification completeness and team productivity</p><p><strong>People and Team Management:</strong> Lead, mentor and grow the verification team Drive hiring, onboarding, performance reviews, and career development plans Foster a culture of technical excellence, peer review, knowledge sharing, and continuous improvement Drive team motivation through clear vision-setting, timely recognition of achievements, and visible support during critical project phases Allocate resources across multiple concurrent IP projects, balancing schedules, skill sets, and priorities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree in Electrical Engineering or Computer Engineering</li><li>12+ Years of experience in VLSI Digital Design/Verification, with 3-5+ years in a people management or technical lead role</li><li>Proven track record of taking IPs from spec to silicon-proven delivery</li><li>Strong command of UVM and System Verilog; constrained-random verification, coverage-driven verification, and assertion-based verification</li><li>Experience with gate-level simulation, X-propagation, and SDF back-annotation flows</li><li>Solid understanding of mixed signal verification including real number modeling, behavioral modeling and AMS co-sim</li><li>Experience verifying analog-digital interface boundaries, and calibration logic</li><li>Strong understanding of Verilog RTL design techniques and tradeoffs</li><li>Solid understanding of ASIC/FPGA design flows including RTL Synthesis, place and route, and timing sign-off</li><li>Strong knowledge of Python/Perl/TCL/Shell scripting languages</li><li>Experience working with global teams</li><li>Knowledge of clock and reset domain crossing techniques</li><li>Familiarity with ISO 26262 or other functional safety standards</li><li>Experience using version control tools, and bug tracking software</li><li>Familiarity with SERDES PHYs and Protocols</li></ul><p></p></section>
Summary of Position: Is responsible for inputting data from multiple sources into a database, ensuring that all necessary data is entered and maintained. Must also verify and edit data on a regular basis to ensure that all information in the database is accurate and complete. Assists patients with a specific medication prescribed by their physician. They assist the patients by organizing and scheduling services offered by the patient support program according to the time zone of the patient. Accountabilities:• Perform an in-depth review of multiple data files from internal and externalsources for select Patient Support Programs (PSP).• Review information to identify pertinent information• Accurately enter data into corresponding fields within the designated software• Verify and correct data entry errors• Inform appropriate parties regarding errors encountered• Identify possible Adverse events within data files.• Prepare an Adverse Event Report corresponding to every identified Adverse Event.• Review quality of report with great attention to detail and submit the AE reportsto local Patient Safety department.• Reconcile case number provided by Patient Safety Department.• Continuously ensure compliance with Novartis Global and local procedures,national and international regulations, standards and guidelines for allpharmacovigilance of Novartis products.• Support ongoing projects within PSP Team.• Manage and organize records and files• Fulfill other duties as required.<br>Competencies:• Ability to work in cross-functional team.• A sense of responsibility, speed in execution and initiative• Computer skills (Word/Excel).• Ability to respond diplomatically and professional to internal/external clients.• Discretion, maturity, flexibility and sound judgement.• Ability to manage deadlines.• Good communication skills, autonomy and the ability to set priorities<br>Qualifications Junior • College degree or equivalent. • Upper Intermediate English • Minimum of 1-2 years of call center experience. • Minimum 1 year of PSP or relevant experience. Qualifications Intermediate:• College degree or equivalent.• Upper Intermediate English• Minimum of 2-3 years of call center experience.• Minimum 2-3 year of PSP or relevant experience.<br>Qualifications Senior:• College degree or equivalent.• Upper Intermediate English.• Minimum of 3+ years of call center experience.• Minimum 3+ year of PSP or relevant experience.<br>Working Conditions and / or Job Requirements:• Must possess ability to use standard office equipment, including a computer(finite movements such as typing and other office functions)• Requires mental stamina to maintain attention to detail despite interruptions,and vision to read printed materials and a computer screen<br>Direct Reports:• None