Optometrist Jobs in Egypt

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Digital transformation is a journey, not a one-off event. It needs to be nurtured and grown by talented people who experiment, fail fast, innovate, and fight ambiguity in place to shape our digital future.</p> <p>So, we are looking for an experienced and passionate Tech Lead to drive the design, development, and delivery of scalable digital solutions that serve millions of customers.</p> <p>As a Tech Lead, you will combine technical excellence, engineering leadership, and strategic thinking to guide a high-performing agile team. You will work closely with Product Owners, Solution Architects, Engineering Managers, and business stakeholders to transform business requirements into reliable, secure, and scalable digital products.</p> <p>This is a hands-on leadership role where you will lead by example, contribute to architecture and development, mentor engineers, and help shape the future of Vodafone's digital platforms.</p> <h4>Role responsibilities</h4> <p><strong>Technical leadership</strong></p> <ul> <li>Help the team plan, prioritize, and make the right trade-offs, ensuring business goals are achieved while also realizing your long-term technical vision.</li> <li>Lead the technical design and delivery of digital products and services.</li> <li>Define scalable, resilient, and secure software architectures.</li> <li>Drive technical decision-making and establish engineering best practices.</li> <li>Review solution designs and ensure alignment with enterprise architecture standards.</li> <li>Lead technical estimations, planning activities, and delivery execution.</li> <li>Collaboration: communicate your views both when specifying new features with stakeholders and while providing technical mentorship to your colleagues.</li> </ul> <p><strong>Software engineering</strong></p> <ul> <li>Participate in hands-on development of critical platform components.</li> <li>Design and develop high-performance microservices and APIs.</li> <li>Ensure software quality through code reviews, automated testing, and engineering standards.</li> <li>Optimize applications for scalability, performance, availability, and security.</li> <li>Drive adoption of modern software engineering practices and emerging technologies.</li> </ul> <p><strong>Team leadership & mentorship</strong></p> <ul> <li>Mentor and invest in your people. Through real conversations, honest feedback, and hands-on coaching, you help them grow faster than they would anywhere else.</li> <li>Foster a culture of ownership, accountability, collaboration, and continuous learning.</li> <li>Lead technical discussions, design reviews, and knowledge-sharing sessions.</li> </ul> <p><strong>Product & stakeholder collaboration</strong></p> <ul> <li>Partner with Product Owners and business stakeholders to understand requirements and define technical solutions.</li> <li>Translate business objectives into technical roadmaps and actionable engineering plans.</li> <li>Balance short-term delivery goals with long-term platform sustainability.</li> <li>Drive roadmap discussions and provide technical guidance during product planning.</li> </ul> <p><strong>Innovation & AI enablement</strong></p> <ul> <li>Evaluate emerging technologies and recommend innovative solutions.</li> <li>Explore opportunities to leverage AI, automation, and intelligent systems within digital products.</li> <li>Collaborate with stakeholders to align AI-driven solutions with business objectives.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Bachelor's or master’s degree in computer science, computer engineering, information technology, artificial intelligence, or a related field.</li> <li>7+ years of software engineering experience with strong backend development expertise.</li> <li>2+ years of experience leading technical teams, projects, or major initiatives.</li> <li>Proven experience designing and delivering enterprise-scale software solutions.</li> <li>Strong analytical, problem-solving, and decision-making skills.</li> <li>Experience working within Agile/Scrum environments.</li> <li>Excellent communication and stakeholder management capabilities.</li> <li>Product-oriented mindset with a focus on delivering business value through technology.</li> </ul> <p><strong>Our tech:</strong> Java 21/25 (Spring 6 with Spring Boot 3.5, Hibernate), Maven, Kong, Keycloak, RabbitMQ, Kafka, Oracle DB, Redis, Elastic ELK, Git, Docker, AWS, Azure, Helm, Kubernetes, Jenkins, OpenShift, Python 3.x.</p> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

Job Purpose: The Field Coordinator will administer the operational delivery of training activities across targeted governorates. The role focuses on translating approved implementation plans into field-level readiness, coordinating operational requirements, managing training session execution, and ensuring that all logistics, materials, and participant arrangements are in place ahead of each implementation cycle.<br>Core Responsibilities:<br>Field Operations and Readiness Planning:● Translate agreed implementation cycle plans into detailed governorate-level operational requirements, while ensuring absolute readiness and adherence to project timelines● Submit advance logistics and procurement requests to the Admin and Finance Specialist, while ensuring timely preparation, dispatch, and cost-efficient execution● Coordinate training content requirements and field arrangements with the team, including ToT interview processes, while ensuring seamless operational alignment prior to each implementation cycle <br>Training Execution and Field Management:● Administer the on-the-ground execution of training sessions, workshops, and field events across more than five governorates, while ensuring activities run smoothly, safely, and strictly on schedule● Coordinate directly with venue and catering service providers on-site, while ensuring high-quality delivery standards and vendor compliance with project specifications● Supervise and coordinate contracted field coordinators during peak, intensive implementation periods, while ensuring consistent delivery standards and field-team alignment<br>Stakeholder Liaison and Participant Support:● Serve as the primary operational liaison between the AUC project team and governorate-level counterparts, e.g. MoETE, NCW, and Dawwie focal points, while ensuring strong professional collaboration and smooth implementation● Provide hands-on instructional support during live sessions, e.g. registration, attendance tracking, material distribution, and on-site printing, while ensuring a seamless and high-quality participant experience<br>Financial Administration and Documentation:● Disburse per diems and field allowances to training participants on the ground, while ensuring strict compliance with approved university financial procedures and regulations● Communicate financial documentation procedures to participants and collect real-time field data, while ensuring precise verification and transparency● Maintain and archive all critical project field documentation, e.g. attendance sheets, certificate names, consent forms, photos and activity reports, while ensuring absolute data integrity and audit readiness<br>General Project Support:● Perform other project-related and administrative duties as assigned in support of project objectives<br>Qualifications:Education and Experience:● Bachelor's degree in a relevant field such as social sciences, education, psychology, or development studies● Minimum of two to three years of experience in training operations, field coordination, or program implementation in the development or social sector● Previous experience supporting Training of Trainers (ToT) or cascade training programs is highly advantageous<br>Skills:● Strong organizational, planning, and coordination skills● Knowledge of monitoring and evaluation processes and documentation● Strong written and verbal communication skills● Proficiency in Microsoft Office applications● Excellent command of English and Arabic● High attention to detail and ability to manage multiple tasks simultaneously● Ability to work collaboratively with diverse internal and external stakeholders<br>This position is open until August 27, 2026. Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and arecommitted to creating an inclusive environment for all employees. Individuals with disabilities areencouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

BIM Coordinator - Architecture Location: New Cairo, Egypt<br>Hire Pals is currently partnering with a leading multidisciplinary design consultancy to recruit a Architectural BIM Coordinator to join its growing building design team in Cairo. The role will focus on the development and coordination of high-quality electrical BIM models and technical drawings, working closely with engineers and other design disciplines across a range of building projects.<br>Job Purpose To support the delivery of architectural projects through effective BIM coordination, model management, and multidisciplinary collaboration. The BIM Coordinator is responsible for maintaining BIM standards, ensuring model quality and consistency, facilitating design coordination between disciplines, and supporting project teams in the successful delivery of BIM-enabled projects in accordance with Company's standards, client requirements, and project objectives. Core Responsibilities(for the portfolio of projects) Develop, manage, and coordinate architectural BIM models across all project stages. Ensure BIM models are developed in accordance with Company's BIM standards, project requirements, and client specifications. Coordinate architectural models with Structural, MEP, Landscape, Interior Design, and Infrastructure disciplines. Perform model reviews and quality checks to ensure accuracy, completeness, and compliance with project standards. Conduct clash detection and coordination reviews using BIM coordination tools. Monitor and resolve design coordination issues identified during model reviews and clash detection processes. Support project teams in maintaining BIM execution plans (BEP) and project BIM requirements. Manage model federation and maintain coordinated multidisciplinary models. Ensure proper model data, naming conventions, file structures, and BIM workflows are consistently implemented. Collaborate with Architects, Engineers, and BIM teams to ensure efficient project delivery. Prepare and distribute BIM coordination reports, clash reports, and project documentation. Participate in BIM coordination meetings and technical workshops. Support the implementation of digital design technologies and BIM best practices across projects. Assist in the preparation and review of construction documentation generated from BIM models. Ensure BIM deliverables meet project deadlines and quality requirements. Monitor model performance and recommend improvements to BIM processes and workflows. Provide technical support and guidance to Architects, BIM Modelers, and project teams. Assist in training and mentoring junior BIM team members. Support project submissions and client BIM deliverables. Stay updated with industry trends, BIM technologies, and digital delivery practices. Perform other BIM and project-related duties as assigned. Skills & Experiences Bachelor’s degree in architecture. Minimum 5 years of professional experience in Architecture and BIM Coordination. Experience within an architectural or multidisciplinary design consultancy environment. Proven experience working on medium to large-scale projects. Experience in multidisciplinary BIM coordination and project delivery. Experience in GCC projects is advantageous.

Company Description Wintag is a leading manufacturer and supplier of high-quality shutter windows, UPVC windows and doors, and window accessories, offering modern solutions that combine durability, insulation, and aesthetic appeal. With years of industry expertise, the company focuses on customized designs, professional installation, and reliable after-sales service to ensure lasting comfort and protection for its clients. Wintag serves residential, commercial, and industrial projects, providing window solutions tailored to diverse building needs. The company is committed to innovation, quality, and long-term performance, positioning itself as a trusted partner for modern window systems. Applicants joining Wintag will be part of a growing organization dedicated to enhancing spaces through advanced window technologies.<br>Role Description This is a full-time, on-site Sales Executive role based in Qesm Marina El Alameen El Seyahia. The Sales Executive will actively identify and pursue new business opportunities, develop and maintain relationships with residential, commercial, and industrial clients, and promote Wintag’s shutter windows, UPVC products, and window accessories. Daily tasks include prospecting and field visits, conducting product presentations and demonstrations, preparing and following up on quotations, and negotiating terms to close deals. The role also involves coordinating with the operations and installation teams to ensure accurate order handling, monitoring market trends and competitors, and providing regular sales reports and forecasts. The Sales Executive is expected to uphold high standards of customer service, represent the brand professionally, and contribute to achieving sales targets and overall business growth.<br>Qualifications<br> Strong sales and negotiation abilities, with a track record in field sales or business development, preferably in construction materials, building solutions, or related industries. Customer relationship management skills, including the ability to build trust, handle inquiries, and provide clear product guidance to diverse client segments. Solid communication and presentation capabilities, with confidence in explaining technical product features and benefits to both technical and non-technical stakeholders. Basic understanding of window and door systems, or willingness to learn product specifications, installation considerations, and after-sales requirements. Organizational and time management skills to handle multiple leads, site visits, quotations, and follow-ups efficiently. Comfort working on-site and traveling within the region, with adaptability to different project types and client environments. Proficiency in using common office and sales tools (e.g., email, spreadsheets, CRM software) to document activities and prepare reports. Relevant education in Business, Marketing, Engineering, or a related field is preferred, along with previous experience in a similar sales role. Commitment to ethical, inclusive, and non-discriminatory business practices, with a collaborative mindset and

Location: Madinaty, Cairo Employment Type: Contract-Based / Full time Project: Mixed-use High-rise / Residence / Office / Hotel / Entertainment / Intrastructure Project Type & Scope: PM/CM <br>Overview<br>The Road / Infrastructure Design Manager will oversee the planning, design, and construction management of road networks, bridges, and underground utility infrastructure to ensure successful project delivery. The role will be responsible for ensuring that all infrastructure works comply with applicable international standards, local regulatory requirements, and project-specific technical specifications. The Road / Infrastructure Design Manager will coordinate the integration of transportation and utility systems with main project facilities and existing public infrastructure networks, while managing stakeholder interfaces across multiple disciplines. In addition, the role will oversee site access planning, traffic management, and the phased implementation of infrastructure works to support project objectives, minimize operational disruptions, and maintain alignment with the overall project schedule.<br>Responsibilities<br>• Technical Review & Approval: Review and approve infrastructure design drawings, hydrological studies, traffic impact assessments, and utility shop drawings.• Master Plan Alignment: Ensure that the road and utility layouts are perfectly aligned with the project master plan and architectural requirements.• Utility Coordination: Lead the liaison with local utility providers and government authorities to secure necessary permits and connections for permanent and temporary services.• Quality & Safety Assurance: Oversee on-site testing (soil compaction, pressure tests for pipes, asphalt quality) and ensure all works meet health, safety, and environmental standards.• Conflict Resolution: Proactively identify and resolve technical clashes between underground utilities and structural foundations or MEP services.• Contractor Management: Monitor the performance of infrastructure subcontractors, ensuring work is executed within budget and according to the approved schedule.<br>Qualifications<br>• Education: Bachelor’s degree in Civil Engineering or a related field.• Experience: 10~15 years of professional experience in infrastructure and road construction management for large-scale urban or mixed-use developments.• Technical Skills: * Deep knowledge of road geometry, pavement design, and underground utility network systems.• Proficiency in Civil 3D, Auto CAD, • Strong understanding of hydrology and stormwater management systems.• Soft Skills: Strong negotiation skills for authority liaison and excellent leadership to manage large-scale site operations.<br>Preferred<br>• Tier 1 Background: Experience and background in a Tier 1 Construction company or international PMC.• Project Portfolio: * Proven experience in Mega-scale infrastructure projects (New cities, large residential compounds, or industrial zones).• Experience in high-end luxury developments with complex site logistics.• Regional Exposure: Exposure to Egyptian or Middle East regulatory environments and local utility authority standards (e.g., GAPRD in Egypt).• Language: Professional English proficiency is a must for technical reporting and stakeholder meetings.

Company Description Swedish Group EG is Egypt’s hub for integrated architectural, interior, and high-performance building systems, operating through specialized subsidiaries in trading, business development, local manufacturing, and fit-out execution. The group partners with over 30 global brands to deliver end-to-end solutions, from material sourcing and technical submittals to turnkey project leadership and on-site installation. Its design-to-delivery workflow provides a single accountable partner for façade systems, interior finishes, woodworks, and advanced building technologies. With European-led technologies adapted to local conditions, Swedish Group EG emphasizes sustainability, innovation, and excellence in all projects. Role Description The Sr. Technical Architecture Engineer (Wood Works) is a full-time, on-site role based in Qesm El Obour . This role is responsible for leading the technical design and detailing of architectural woodwork elements, including joinery, cladding, flooring, and custom wood features for commercial and residential projects. Daily tasks include interpreting architectural drawings, developing shop drawings and technical documentation, coordinating with design, fabrication, and site teams, and ensuring compliance with performance, safety, and quality standards. The engineer reviews material specifications, supports value engineering, and provides technical guidance during bidding, manufacturing, and installation phases. The role also involves resolving on-site technical issues, optimizing production methods, and contributing to continuous improvement of woodwork systems and standards. Qualifications Strong technical background in architectural woodworks, including design detailing, joinery systems, cladding, and custom fabrication. Proficiency in CAD/BIM tools and relevant design software (e.g., Auto CAD, Revit, or similar) for producing precise shop drawings and technical documentation. Knowledge of materials, finishes, and construction techniques related to wood, composites, and associated hardware and accessories. Experience coordinating with multidisciplinary teams (architecture, engineering, manufacturing, and site execution) to align design, fabrication, and installation. Understanding of building codes, safety standards, and quality control procedures applicable to interior and exterior woodwork systems. Proven experience in project-based environments, including managing technical submittals, timelines, and priorities under a design-to-delivery framework. Bachelor’s degree in Architecture, Civil Engineering, Interior Architecture, or a related field; advanced technical training in woodworks or fabrication is a plus. Strong analytical and problem-solving skills, with attention to detail and the ability to identify practical, cost-efficient technical solutions. Effective communication skills in English; Arabic proficiency is an advantage for coordination with local teams and partners. Previous experience in façade, interior finishes, fit-out, or high-performance building systems within

About Us: Cyber Shield delivers fortified cybersecurity and intelligent IT solutions designed to protect and optimize Egypt’s expanding digital landscape. The company focuses on enabling organizations to operate with trust, resilience, and confidence by combining strong security practices with smart infrastructure design. Cyber Shield partners with businesses across Egypt to secure critical systems, streamline operations, and support sustainable growth. Team members contribute to building secure digital environments that help clients stay ahead of evolving threats while maintaining operational efficiency.<br>Working Conditions: Full-Time , On-Site Role Location: Sheikh Zayed City <br>Role Description The Senior Architectural Engineer will lead the design, planning, and implementation of complex construction and infrastructure projects that support Cyber Shield’s secure IT facilities and operational environments. This full-time, on-site role based in El shiekh zayed city involves developing architectural concepts, preparing detailed drawings and specifications, and coordinating with civil engineering and construction teams to ensure projects meet safety, regulatory, and performance standards. The Senior Architectural Engineer will oversee project timelines and budgets, manage stakeholder expectations, and collaborate closely with cross-functional teams to integrate physical infrastructure with technical and security requirements. Daily responsibilities include reviewing design proposals, monitoring construction progress, resolving technical issues, and driving continuous improvement in design quality and project delivery.<br>Qualifications Candidates should possess strong Architecture skills, including concept development, detailed design, and familiarity with relevant codes and standards. Candidates should possess Civil Engineering and Construction skills to ensure structural integrity, compliance, and practical implementation of designs. Candidates should possess Project Management skills, including planning, scheduling, budgeting, risk management, and stakeholder coordination. Candidates should possess Teamwork and cross-functional collaboration skills to work effectively with engineering, construction, and IT/security teams. Relevant bachelor’s degree in Architecture, Civil Engineering, or a closely related field; advanced degree or professional certifications (e.g., PMP, PE) are beneficial. Proven experience in leading medium to large-scale infrastructure or building projects, ideally within technology, industrial, or secure facilities environments. Proficiency in architectural and engineering design tools (e.g., Auto CAD, Revit, BIM software) and strong technical documentation skills. Working knowledge of local building regulations, safety standards, and sustainability principles; experience in secure or mission-critical facilities is a plus. Strong analytical, problem-solving, and communication skills, with the ability to make sound decisions under time and resource constraints.<br>Wanna Join our Expanding Team ? Apply Now via Job post or send your CV to: k.hesham@cybershieldits.com

Job Summary<br>The Procurement Supervisor – Electromechanical will be responsible for managing and supervising the procurement activities related to electromechanical materials, equipment, and services. The role involves sourcing qualified suppliers, negotiating commercial terms, ensuring timely delivery, and maintaining cost-effective procurement processes while meeting project specifications, quality standards, and schedules.<br>Key Responsibilities<br> Supervise and manage procurement activities for electromechanical materials, equipment, and services.<br> Develop and implement procurement strategies in line with project requirements and company policies.<br> Source, evaluate, and qualify suppliers and subcontractors for electromechanical requirements.<br> Review technical specifications, BOQs, RFQs, and material requirements before initiating procurement activities.<br> Coordinate with Engineering, Technical Office, Projects, Planning, and Commercial teams to ensure procurement requirements are clearly defined.<br> Prepare and issue RFQs, compare supplier quotations, and conduct commercial evaluations.<br> Negotiate prices, payment terms, delivery schedules, warranties, and other commercial conditions.<br> Ensure materials and equipment are procured according to approved specifications, quality standards, and project schedules.<br> Monitor purchase orders and supplier performance to ensure on-time delivery.<br> Follow up on material submittals, approvals, inspections, and delivery schedules.<br> Maintain strong relationships with suppliers and identify alternative sources when required.<br> Monitor market prices and market trends for electromechanical materials and equipment.<br> Support cost-saving and value-engineering initiatives.<br> Review procurement documentation and ensure compliance with company procedures.<br> Coordinate with the Finance team regarding payment terms, invoices, and supplier settlements.<br> Prepare procurement reports, supplier evaluations, and status updates for management.<br> Supervise and guide procurement engineers and coordinators within the team.<br> Resolve procurement-related issues and escalate critical delays or commercial risks when necessary.<br><br><br><br>Requirements<br><br>Qualifications & Requirements<br> Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or a related field.<br> Minimum 5 years of experience in Electromechanical Procurement, preferably within construction, MEP, contracting, or engineering companies.<br> Strong knowledge of electromechanical materials, equipment, and MEP systems.<br> Experience in procurement of items such as HVAC equipment, pumps, motors, generators, transformers, electrical panels, cables, fire-fighting systems, plumbing materials, and related MEP equipment.<br> Strong experience in supplier sourcing, quotation analysis, commercial negotiation, and purchase order management.<br> Good understanding of technical specifications, BOQs, drawings, and project requirements.<br> Experience dealing with local and international suppliers and subcontractors.<br> Strong negotiation, communication, and interpersonal skills.<br> Good knowledge of procurement procedures, contracts, and commercial terms.<br> Strong analytical and problem-solving skills.<br> Ability to manage multiple procurement activities and meet tight project deadlines.<br> Good command of Microsoft Office, especially Excel; knowledge of ERP/procurement systems is preferred.<br> Good command of English.<br> Strong leadership and team-management skills

Customer Service Agent – Travel & Tourism Join one of Egypt’s established and leading travel companies. We take pride not only in our growth, but in the people behind it. We value talent, potential, and professional development, providing a supportive environment where ambitious people can build meaningful careers.<br>We are looking for a Customer Service Agent to join our Cairo team. The ideal candidate is communicative, organized, solution-oriented, and capable of providing excellent support to travelers before, during, and after their experiences. Key Responsibilities Customer Support: Handle customer inquiries through calls, email, Whats App, and other communication channels. Booking Support: Assist customers with booking details, tour arrangements, pickup information, and itinerary-related inquiries. Pre-Tour Coordination: Contact customers before their activities to confirm necessary details and ensure smooth arrangements. Problem Resolution: Handle customer concerns, booking modifications, and operational issues efficiently and professionally. Customer Follow-Up: Maintain communication with customers when required and ensure a high level of satisfaction throughout their experience. Internal Coordination: Communicate effectively with Operations, Reservations, and other departments to resolve customer requests. Data & Records: Maintain accurate customer, booking, and communication records. Service Quality: Represent Sheba Tours professionally and contribute to maintaining our customer-service standards. Requirements Education: Bachelor’s degree; Tourism & Hotels, Languages, Business Administration, or related fields are preferred. Languages: Fluent Arabic proficiency and Very Good to Fluent English proficiency, both written and spoken. Strong communication and interpersonal skills. Good problem-solving skills and ability to remain professional under pressure. Strong attention to detail and organizational skills. Comfortable communicating with international customers. Experience: Previous customer service or tourism experience is an advantage, but motivated fresh graduates with the right skills and potential are strongly encouraged to apply. Working Conditions & Compensation Location: Sheraton, Cairo – Office-Based Office Working Hours: 3 hours per day Weekly Holiday: Provided Net Salary: 15,000 EGPAdditional Compensation: Performance-based commission & bonus system<br>Due to the nature of travel operations and customer support, certain situations may require remote availability outside the regular 3 office hours when needed. This does not mean continuous working hours; rather, team members may be required to respond to or follow up on specific time-sensitive matters when necessary.<br>Who We're Looking For We're not only looking at years of experience. We value communication skills, responsibility, adaptability, and genuine potential. If you're motivated, enjoy communicating with people, can solve problems effectively, and want to develop your career within a growing travel company, we'd be happy to hear from you. Sheba Tours | Since 2009

We're Hiring: Senior Sales Executive (Software, Saa S & IT Solutions) At Moselay Media Development (MMD), we are expanding our sales team! We are looking for a Senior Sales Executive to help us drive growth, build strategic client relationships, and expand our market presence in delivering cutting-edge software development, mobile apps, Saa S products, and digital transformation solutions. About Moselay Media Development (MMD):Moselay Media Development (MMD) is a leading software house and tech agency specializing in high-performance software engineering, mobile apps, web design, blockchain solutions, and digital transformation workflows. Over our journey, we have successfully partnered with various clients to deliver impactful software solutions, most notably projects like [Memaar El Morshedy], [El gouna Film Festival], [Miraco], [L’Oréal], [AXA] and a lot of successful projects. helping businesses automate workflows and accelerate growth. Key Responsibilities:Identify & Generate Leads: Prospect, qualify, and secure new business opportunities through networking, cold outreach, and market research. Full Sales Cycle Management: Handle the entire sales pipeline from initial contact, pitching, and requirement gathering, all the way to closing deals and contract negotiation. Consultative Selling: Understand clients' business challenges and collaborate with our technical team to propose tailored software development, Saa S products, mobile apps, or blockchain solutions. Relationship Management: Build and maintain strong, long-lasting relationships with C-level executives, decision-makers, and key stakeholders. Client Meetings & Project Selling: Conduct physical (offline) or virtual (online) meetings with clients to pitch, present, and actively sell our software development and tech solutions. Market Insight: Keep a pulse on tech market trends, competitor activities, and industry insights to spot new revenue streams. What We’re Looking For:Experience: +3 years of proven B2B sales experience, preferably within a Software House, Saa S company, IT Services, or Tech Agency. Tech Savvy: Strong understanding of Saa S models, software development, mobile applications, digital transformation, and modern tech solutions. Communication Skills: Good communication, negotiation, and presentation skills with an Intermediate or fluent level of English. Target-Oriented: A proven track record of meeting and exceeding sales quotas and revenue targets. Self-Starter: Highly motivated, resilient, and capable of working independently as well as part of a team. What We Offer:Competitive base salary + lucrative, uncapped commission structure. A collaborative, innovation-driven work culture. Opportunities for rapid career growth in a fast-paced tech environment.<br> Location: Dokki, Giza, Egypt. (Work arrangement: 2-3 days a week from the office). How to Apply: If you are ready to take your tech sales career to the next level, apply here for more information: https://forms.gle/4181kp38o VBmgxj79

We are seeking a highly organized and detail-oriented Construction Project Engineer to support Project Managers across multiple active commercial construction projects within a fast-paced General Contractor / Design-Build environment. This role has a strong focus on submittals, quantity takeoffs, RFIs, project coordination, document control, and cost support. The ideal candidate is comfortable managing several projects at the same time, shifting priorities when needed, and coordinating effectively with subcontractors, consultants, design teams, and internal stakeholders.<br>Key Responsibilities Support Project Managers with daily project coordination across multiple active projects. Manage submittals and RFIs end-to-end, including shop drawings, product data, samples, tracking, follow-up, and coordination with architects, engineers, and subcontractors. Perform quantity takeoffs and support estimating and preconstruction activities across multiple construction scopes. Review and coordinate plans, specifications, shop drawings, addenda, revisions, and other technical documentation. Support scope reviews, subcontractor bid comparisons, and identification of potential scope gaps. Coordinate with project and field teams to ensure drawings, quantities, specifications, and site conditions remain aligned. Add the meeting minutes agenda, action items and distribute them to the attendees Support procurement, subcontractor documentation, cost tracking, invoice/pay application review, and change documentation. Assist with punch lists, warranties, O&M manuals, and as-built documentation as required. Maintain accurate project information using Procore or similar construction project management software.<br>Requirements Must-Have Bachelor’s degree in Civil Engineering, Architectural Engineering, Construction Management, or a related field. Fluent English communication skills, both written and verbal. Hands-on experience managing construction submittals and the ability to clearly explain the submittal process from start to finish. Hands-on experience performing quantity takeoffs. Strong understanding of construction drawings, specifications, shop drawings, and technical documentation. Strong organizational and time-management skills with the ability to support multiple projects and competing priorities simultaneously. High attention to detail with strong documentation and follow-up skills. Strong Microsoft Office skills, particularly Excel.<br>Preferred1–4 years of relevant construction experience as a Project Engineer, Assistant Project Manager, Technical Office Engineer, Project Coordinator, Estimator, Quantity Surveyor, or similar role. Experience working within a General Contractor or Design-Build environment. Experience supporting multiple small-to-mid-sized commercial construction projects. Experience with architectural finishes, interiors, carpentry, drywall, ceilings, flooring, or similar scopes. Experience with RFIs, change orders, pay applications, procurement, subcontract administration, or project closeout. Experience using Procore or similar construction management software. Auto CAD or Microsoft project experience is a plus.<br>Benefits Social Insurance Medical Insurance Professional Development & Training Opportunities<br>Work Arrangement: Remote Schedule: Full-time | 4:00 PM – 1:00 AM Egypt Time | Monday–Friday

Company Description qu TIP is dedicated to helping clients improve effectiveness, efficiency, and profitability through quality business solutions powered by state-of-the-art technology. The company delivers top-tier consulting services and superior mobile business solutions, tailored to each client’s specific needs. By enhancing clients’ competitive edge in a dynamic business environment, qu TIP focuses on long-term value and performance. Clients benefit from ongoing, comprehensive support delivered by an experienced team of technical and business professionals. This collaborative approach creates a setting where skilled talent can work on impactful, technology-driven projects. Role Description Design, build and support Data Warehouses and Reporting solutions Work closely with business stakeholders to gather requirements for reports and dashboards Develop automated anomaly detection, trend forecasting, and scenario modelling solutions using ML algorithms embedded within the BI reporting layer Use AI/ML to automate and optimize ETL workflows, data quality validation, and data classification at scale Evaluate and adopt Microsoft Fabric, Azure Synapse Analytics, and AI-driven data platform capabilities to modernize the data estate Champion AI literacy within the BI team and act as a subject matter expert for AI-enhanced analytics adoption across business units<br>Qualifications B. Sc. / M. Sc. in Computer Science/Engineering4+ years of related experience Experience in full life cycle of Business Intelligence Solutions implementations Solid Experience with Microsoft SQL Server Business Intelligence Stack (Analysis / Reporting / Integration Services) Experience with Azure is preferred. Experience in gathering reporting requirements and documenting the reports specifications Knowledge of ETL Tools for creating Source/ Target definitions and building Mappings Experience in building data warehouses and OLAP cubes Experience in defining facts, Key Performance Indicators (KPIs), measures, dimensions and hierarchies Experience in designing customized interactive dashboards using drill down, guided navigation, prompts, filters, and variables using a familiar tool such as Microsoft Power BI or Tableau or Qlik View Hands-on experience with Azure Machine Learning, Azure AI services, or equivalent ML platforms for integrating predictive models into BI solutions Familiarity with Microsoft Fabric, One Lake, and AI-enhanced data platform capabilities within the Microsoft ecosystem Experience with Copilot for Power BI, Power BI AI visuals, or similar AI-native BI features Understanding of ML model lifecycle concepts: training, evaluation, deployment, and monitoring in the context of analytics and reporting Strong time management skills; ability to organize and prioritize multiple deliverables Ability to analyze and deconstruct complex processes for automation Ability to work successfully with multiple business functions and reporting audiences Good command of written and spoken English

Company Description Quantum Group DMCC is an integrated technology partner supporting complex digital transformations across the Middle East and Africa. The company brings consultancy, software, security, hardware, and managed services together in a single accountable engagement focused on business outcomes rather than products. With over fifteen years of experience and more than twenty global vendor partnerships, Quantum Group DMCC delivers end-to-end solutions from advisory through execution. Team members work on demanding, high-impact projects where technology decisions are aligned and interoperable, ensuring measurable results for clients.<br>Role Description The Senior Audio-Visual Presales Engineer is a full-time, on-site role based in Heliopolis. This position is responsible for engaging with clients to understand their business requirements, designing AV solutions, and preparing technical proposals, bills of quantities, and drawings. The role involves conducting site surveys, collaborating with sales teams to develop winning solution strategies, and presenting AV designs and demonstrations to customers and partners. The Senior Audio-Visual Presales Engineer will also support tender responses, ensure solutions align with industry standards and vendor guidelines, and provide technical handover to implementation teams. Day-to-day activities include close coordination with internal stakeholders, maintaining up-to-date knowledge of AV technologies, and contributing to continuous improvement of presales processes and templates.<br>Qualifications<br> Strong audio-visual solution design skills, including system architecture, equipment selection, and integration of video, audio, control, and collaboration platforms. Proficiency in presales activities such as requirements gathering, solution scoping, proposal development, and tender documentation for AV projects. Experience with AV design and documentation tools (e.g., Auto CAD or similar), and the ability to produce clear schematics, layouts, and technical diagrams. Solid understanding of networking and IT fundamentals relevant to AV systems, including IP-based AV, conferencing platforms, and interoperability with enterprise infrastructure. Strong communication and presentation skills, with the ability to explain technical concepts to non-technical stakeholders and conduct effective client meetings and demos. Proven ability to work collaboratively with sales, engineering, and project teams, managing multiple opportunities and deadlines in a fast-paced environment. Several years of experience in AV presales or AV engineering roles, ideally within systems integration or technology services organizations. Relevant technical certifications in AV or related fields (such as CTS, CTS-D, or vendor-specific certifications) are highly beneficial. Bachelor’s degree in Engineering, Information Technology, or a related discipline, or equivalent practical experience in audio-visual systems. Commitment to staying current with emerging AV technologies and industry best practices, and a focus on delivering reliable, outcome-driven solutions.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Infrastructure Architect JD: 1.<br> Building Bank EA tool with all Enterprise Architecture Artifacts 2.<br> Own and aggressively drive forward specific areas of technology architecture.<br> Provide architectural solutions/designs to project execution teams for implementation.<br> 3. Provide technology architectural assessments, strategies, and roadmaps for different technology domains.<br> 4. Define platform architecture and key design decisions for the bank’s Foundation Platform 5.<br> Ensure all non-functional requirements for the platform meet business needs and BCP requirements 6.<br> Ensure all relevant architecture governance, policy, and standards are met 7.<br> Accountable for managing engagement with Audit and all audit responses 8.<br> Maintain and manage all customers facing information and knowledge bases for Platform Architecture and key design decisions 9.<br> Gather requirements and provide continuous feedback loops between business users and Engineering teams 10.<br> Establish a highly expert framework of competency in area of expertise within IT Asset infrastructure and services 11.<br> Develop and/or support the tools and methods, and requirements to accurately assess risk, value, and architectural direction of opportunities and engagements within area of expertise or as directed by the management 12.<br> Assists in the development of major features and implementations, including helping to design the architecture for those features.<br> 13. Collaborate frequently with engineers, developers, and administrators and provide insightful feedback on the process, architecture, implementation, and quality of the product 14.<br> Troubleshoot issues in a timely manner to ensure the stability of applications.<br> 15. Design solution recommendations and enforce consistency across applications 16.<br> Provides technical knowledge translated from the business and guidance on best practices during Architecture Committee 17.<br> Steers and validates the solutions Infrastructure design and deployment processes with EA Governance committee (includes software choices, recommendation Buy/Make solution, etc.<br>) Qualifications: • Bachelor's degree, in Computer Science, Engineering, or Mathematics • Minimum of 5 years demonstrate a high degree of proficiency in designing and developing complex, high-quality solutions • Leveraging best practice through published reference architectures • Demonstrable Cloud service provider experience - infrastructure build and configurations of a variety of services including Compute, Containers, Container OS and Container orchestration (E.<br>g. Docker, COS, GKE) Storage, IAM, SDN (VPC and XPN) • Experience + 7 years in n Technical Field and IT Field • Certifications: Relevant certifications like TOGAF, or similar are often preferred Relevant Job Experience Proven experience as an Infrastructure Architect or similar role.<br> Experience designing, implementing, and managing large-scale IT infrastructure.<br> Familiarity with cloud platforms (AWS, Azure, Google Cloud) and on-premises infrastructure.<br> Technical Skills Strong knowledge of network architecture, servers, storage, and virtualization.<br> Expertise in infrastructure automation and orchestration tools (Terraform, Ansible, Puppet).<br> Understanding of security protocols and infrastructure security best practices.<br> Hands-on experience with virtualization, containerization (Docker, Kubernetes).<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose The Graphic Designer is responsible for creating compelling 2D visual assets to support the design and execution of live events, exhibitions, activations, and branded environments.<br> This role will focus on conceptualizing and delivering creative solutions across print and digital formats — including branding, large-scale graphics, signage, wayfinding systems, and marketing materials — all tailored for temporary and permanent event environments.<br> The designer will ensure that all visuals align with client objectives, brand guidelines, and the creative vision of each event.<br> Key Accountability Event Visual Developmen t Design 2D visual content for a wide range of event elements including: Event branding and key visuals - Backdrops, banners, roll-ups, and large-scale signage - Wayfinding and directional graphics - Print collateral (badges, brochures, invites, etc.<br>) - Digital assets (social media, LED screens, presentations) ‒ Develop and refine brand identity systems for events and activations, including logo lockups, color palettes, and typographic systems.<br> ‒ Adapt key visuals across various event dimensions and formats while maintaining design integrity Production &amp; Pre-Press Prepare print-ready artwork with correct specifications (bleed, resolution, file type, color mode).<br> ‒ Ensure all assets meet production requirements for different formats (vinyl, fabric prints, rigid boards, etc.<br>). ‒ Liaise with printers and production suppliers to ensure accurate output and high-quality finishes.<br> ‒ Support mockups and visualizat Collaboration &amp; Communication ‒ Work closely with 3D designers, production managers, and project leads to align 2D visuals with the overall creative and spatial design .<br> ‒ Participate in creative brainstorms and contribute ideas for visual storytelling and spatial branding.<br> ‒ Receive and interpret briefs accurately from internal teams and clients.<br> ‒ Revise designs based on feedback from creative leads and stakeholders.<br> File &amp; Asset Management ‒ Maintain a structured and organized archive of project files, templates, and creative assets.<br> ‒ Create design documentation and guidelines for consistent rollout across all touchpoints.<br> Qualifications/Requirement Education &amp; Certification: Bachelor's degree in graphic design, visual arts, or a related field Experience − Proven experience as a graphic designer with a strong portfolio showcasing social media and digital design work Other: − Proficiency in design software and tools, particularly Adobe Creative Suite.<br> − Creative thinking and the ability to translate ideas into visually appealing content.<br> − Attention to detail and a strong sense of aesthetics.<br> − Ability to work independently and collaboratively in a team environment.<br> − Adaptability and the ability to meet tight deadlines in a fast-paced social media environment.<br> − Knowledge of social media trends, image dimensions, and best practices.<br> − Strong communication skills to effectively collaborate and convey design concepts.<br></span> </div>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>To deliver 24/7 digital-first support to Vodafone Business customers by resolving technical, account management, and service-related queries for business travellers and company administrators across live chat and ticketing channels, ensuring fast resolution, high customer satisfaction, and adherence to defined SLAs.</p> <h4>What you will do</h4> <li>Respond promptly and professionally to customer queries across omni-channels including chat, email, and incident management.</li> <li>Manage customer interactions with empathy and efficiency, ensuring quality standards are consistently met.</li> <li>Identify and address secondary customer needs to enhance service value.</li> <li>Collaborate with internal teams (2nd and 3rd line support) to resolve issues within agreed service levels.</li> <li>Adhere to established procedures and contribute to process improvements where applicable.</li> <h4>Who you are</h4> <li>Fluent in English (C2 level) with strong written communication and fast typing skills.</li> <li>Skilled in handling account management and technical queries in writing.</li> <li>Emotionally intelligent with the ability to manage high-profile customers.</li> <li>Proficient in MS Office and capable of working rotational morning and night shifts.</li> <li>Committed to compliance and continuous self-development.</li> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What skills you will learn</h4> <li>Advanced customer engagement techniques across digital platforms.</li> <li>Incident management and resolution in a multi-system environment.</li> <li>Technical troubleshooting and account management.</li> <li>Collaboration with cross-functional support teams.</li> <li>Process improvement and service excellence strategies.</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Country</strong> Egypt <strong>City</strong> CAIRO <br><strong>Area</strong><br>Egypt<br> <strong>Workplace location</strong> CAIRO-CORNER STR 254 &amp; 206(EGY) <strong>Employer company</strong> TotalEnergies Marketing Egypt <strong>Domain</strong> Finance <strong>Type of contract</strong> Regular position <strong>Experience</strong> Minimum 6 years <br><strong><strong>Context &amp; Environment</strong></strong><br><ul><li>The environment is very dynamic and strong demand for analysis and information.</li><li>Meet the strict deadline of monthly, quarterly and yearly dashboards and budget/LTP.</li></ul><br><ul><li>Fulfill the frequent request of the shareholders and the local management.</li></ul> <br><strong><strong>Activities</strong></strong><br><ul><li>Prepare and analysis the monthly dashboards ex investment, WCR and P&amp;L with comments vs the budget and previous year.</li><li>Participate in the preparation of yearly budget, ER and LTP and provide the related comments and analysis in addition to the presentation required by the head office. </li><li>Follow up the investment liquidation by project through a monthly follow up meeting with the management.</li><li>Prepare and control margin analysis for nonfuel activity vs budget and N-1, in addition to fuel activities ex Network, GT, Aviation and lubricant.</li><li>Participate in the month end closure by preparing the required accrual and analysis for variable cost and ensure its correctly reported and reflected in the margin.</li><li>Follow up the fixed cost and provide the required accrual and budget provisions by business in addition to provide reliable analysis/comment as requested by management.</li><li>Prepare the dashboard for CCNG business and provide comment vs budget and previous years.</li><li>Prepare the analysis for OPSBA fixed cost and investment.</li></ul><br><ul><li>Involve and support in the head office projects ex MAMBO, NCA, TOP, ARADOS...etc</li><li>Technically review and validate purchase requisitions and ensure its correctly allocated to the right cost center/investment order and the right CAT material according to the reporting procedures.</li><li>Responsible for uploading technical pricing condition and ensure its correctly presented in margin.</li><li>Responsible for creating the customer master data and ensure all data are correct and according to the customer nature.</li></ul><br><ul><li>Apply &amp; implement the Anti-corruption, Antitrust Compliance and Integrity Policies and Program</li><li>Implement the required process of due diligences within my area of responsibilities </li><li>Apply the entire ethical approach and TOTAL code of conduct values.</li><li>Comply with HSE policies &amp; 12 golden rules</li><li>Confronted with few risks when carrying out one's activity</li></ul><br><strong><strong>Candidate Profile</strong></strong><br><ul><li>BSc or MSc in Accounting or Finance</li><li>Additional qualification (e.g. CPA or CMA) a plus</li><li>Work experience as a Controller or similar role</li><li>Hands-on experience in <strong>Power BI</strong> (reports, dashboards, data modelling)</li><li> Very good knowledge of <strong>PowerPoint</strong> (presentations for management / business reviews)</li><li>Thorough knowledge of accounting principles, procedures, and legislation</li><li>Attention to detail</li><li>Ability to work with tight deadlines</li><li>Advanced computer skills on MS Office, and financial management software (SAP)</li><li>Hands on experience with statistical analysis and statistical packages</li><li>Outstanding presentation, reporting and communication skills</li><li>Excellent communication and interpersonal skills</li><li>Well-organized and reliable</li><li>Excellent leadership and decision-making abilities</li><li>An ability to present and explain investment information and financial plans</li></ul><br><strong><strong>Additional Information</strong></strong><br><strong>TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.</strong><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br><b>Purpose of the Job:</b><br>As a Product Owner at Fixed Solutions, you will drive the vision, strategy, and delivery of software products that meet customer needs and align with business goals. You will act as the bridge between customers, business stakeholders, and technical teams, ensuring that each product delivers measurable value and a seamless user experience. Your focus will be on defining product direction, managing the backlog, prioritizing features, and guiding development teams through successful delivery cycles.<br><b>Duties and Responsibilities:</b><br>Own the product vision and strategy by aligning business goals, customer needs, and market trends into a clear and actionable roadmap. <br><ul><li>Define and prioritize the product backlog to maximize value delivery and ensure alignment with strategic objectives and customer requirements.</li><li>Translate business and customer needs into detailed user stories, acceptance criteria, and product requirements that guide development teams effectively.</li><li>Lead cross-functional collaboration with business analysts, designers, developers, and QA teams to ensure timely and high-quality product releases.</li><li>Act as the voice of the customer throughout the development process, validating features through user feedback, analytics, and post-release evaluations.</li><li>Collaborate with stakeholders and customers to define success metrics, gather feedback, and continuously refine the product roadmap based on outcomes and performance data.</li><li>Monitor and measure product performance using KPIs, analytics tools, and user insights to inform strategic decisions and identify areas for improvement.</li><li>Drive Agile delivery by facilitating sprint planning, backlog grooming, and review sessions, ensuring the team remains focused and aligned with business priorities.</li><li>Manage product launch and adoption plans in coordination with marketing, customer success, and implementation teams to ensure smooth roll outs and customer satisfaction.</li><li>Continuously analyze competitors and market trends to identify opportunities for differentiation, innovation, and enhancement of existing solutions.</li></ul><br><strong>Requirements</strong><br><b>Requirements:</b><br><b>Education:</b><br><ul><li>Bachelor's degree in Computer Science, Engineering.</li><li>Product Management certification (e.g., CSPO, PSPO) is a plus.</li></ul><br><b>Skills and Experience:</b><br><ul><li>3+ years of proven experience as a Product Owner or in a similar role within IT software projects.</li><li>Strong understanding of software development life cycles and Agile methodologies (Scrum/Kanban).</li><li>Demonstrated experience managing product backlogs, defining user stories, and delivering product increments in collaboration with cross-functional teams.</li><li>Proficiency in using tools such as Jira, Confluence, Miro, or similar product management platforms.</li><li>Solid analytical skills with the ability to interpret data and translate insights into actionable product decisions.</li><li>Excellent communication and presentation skills, with experience engaging both technical and non-technical stakeholders.</li><li>Ability to manage priorities, make data-informed trade-offs, and deliver high-value outcomes under pressure.</li><li>Experience in customer-facing software products or enterprise solutions is preferred.</li><li>Fluent in English, spoken and written.</li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Purpose:<br> We are looking for a highly capable Business Solutions Associate Manager to lead technical support operations across Vodafone s enterprise portfolio, ensuring best-in-class customer experience, service availability, and operational excellence. The role is accountable for managing support teams handling a diverse portfolio of solutions (Cloud, IoT, Enterprise Connectivity, Messaging, Security, 010 Hotline), driving customer satisfaction, service performance, and business growth through strong operational and customer engagement leadership. This role offers flexibility to operate across different functional domains within Business Solutions based on business needs. Key Responsibilities:<br> Operations &amp; Service Excellence: Lead and manage Business Solutions support teams to deliver consistent, high-quality customer experience across all channels. Own service performance KPIs (response time, resolution time, Service availability, customer satisfaction, MTTR) and ensure continuous improvement. Drive incident, problem, and change management practices to reduce recurrence and improve service stability. Customer Relationship &amp; Experience Management: Act as a key point of contact for strategic enterprise customers, ensuring strong engagement and long-term loyalty. Lead customer service reviews, provide technical consultancy, and ensure proactive communication on incidents and performance. Utilize data insights and feedback to enhance customer experience and retention strategies. Commercial, Stakeholders &amp; Growth Enablement: Partner with Sales and Account Management teams to support upselling, cross-selling, and customer retention initiatives. Leverage customer insights to influence product improvements and drive business value. Ensure onboarding and service adoption plans maximize customer success and lifetime value. Manage communication with internal stakeholders, senior management, and external partners. Collaborate with vendors and third parties to ensure optimal service delivery and SLA adherence. Team Leadership &amp; Capability Building: Lead, coach, and develop high-performing technical teams, including junior and senior engineers. Drive a culture of innovation, ownership, and continuous improvement. Define hiring, training, and capability-building frameworks aligned with business needs. Operational Governance: Own operational governance forums, service reviews, risk management activities, and continuous improvement initiatives to ensure sustainable service excellence. Risk Management: Identify operational risks and implement mitigation plans to minimize customer impact and service disruption. Financial Efficiency: Support cost optimization initiatives through efficient resource utilization, automation, and operational excellence programs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years in technical / telecom / IT services environment. Proven experience in customer support, service operations, or managed services. Experience leading technical teams in a high-performance environment. ITIL Certified is a must, PMP is a plus. Skills &amp; Core Competencies:<br> Strong leadership and people management capabilities. Excellent communication, stakeholder management, and presentation skills. Analytical mindset with strong data-driven decision-making skills. Ability to manage complex operations and multiple priorities. Customer-focused, with a strong drive for service excellence.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We’re looking for a <b>Staff Software Engineer - Backend</b> to join Procore’s <b>Engineering team</b>. In this role, you’ll help revolutionize a historically underserved industry by building scalable SaaS solutions. Your primary goal is to translate fundamental customer needs into robust backend architectures and technological solutions that impact the way communities are built.</p><br><br><br><p>As a <b>Staff Software Engineer - Backend</b>, you’ll partner with infrastructure, platform, and product teams to design and build high-scale systems that serve millions of users. Use your deep experience in distributed systems, technical leadership, and strategic mindset to establish development standards and drive large technical initiatives. Join us to build software that shapes the physical world.</p><br><br><p>This position reports into the<b> Software Engineering Manager </b>and will be based in our <b>Cairo, Egypt office.</b> We’re looking for someone to join us immediately.</p><br><br><br><p><b>What you’ll do:</b></p><br><br><ul> <li><p>Establish technical standards for development teams and collaborate on cross-functional initiatives with infrastructure and platform teams.</p><br><br></li> <li><p>Build and maintain scalable solutions using Ruby on Rails, Node.js, and Java, hosted on AWS and Kubernetes.</p><br><br></li> <li><p>Mentor and develop fellow teammates by conducting code reviews, pairing, and providing technical guidance.</p><br><br></li> <li><p>Design and implement complex backend systems that balance immediate operational needs with long-term strategic goals.</p><br><br></li> <li><p>Enhance and maintain modern Continuous Integration and Continuous Delivery (CI/CD) systems (using CircleCI and ArgoCD) to support rapid deployment.</p><br><br></li> <li><p>Ensure system reliability and performance by overseeing testing, staging, deployment, and monitoring processes across the development lifecycle.</p><br><br></li> <li><p>Leverage a tech stack that includes Postgres, Typescript, and an evolving microservices architecture to solve complex problems.</p><br><br></li> <li><p>AI is central to how we work. You’ll be expected to master generative tools and agentic workflows, moving beyond just using AI to actively building the agentic future of construction.</p><br><br></li> </ul><br><p><b>What we’re looking for:</b></p><br><br><ul> <li><p>Bachelor’s Degree in Computer Science, Engineering, a related field, or equivalent work experience.</p><br><br></li> <li><p>8+ years of software engineering experience with a strong focus on fundamentals, Test Driven Development (TDD), and system design.</p><br><br></li> <li><p>Professional experience with Ruby on Rails, Node.js, Python, Golang or Java is highly preferred.</p><br><br></li> <li><p>Proven experience working with software, platforms, and infrastructure at scale, managing thousands of hosts and millions of users.</p><br><br></li> <li><p>Expertise in building and maintaining modern Continuous Integration and Continuous Delivery systems at scale.</p><br><br></li> <li><p>Experience working on Document Management systems is highly desirable.</p><br><br></li> <li><p>Experience leading large technical initiatives with the ability to course-correct and adapt as needed.</p><br><br></li> <li><p>Ability to understand tradeoffs between short-term and long-term goals to balance immediate needs with strategic initiatives.</p><br><br></li> </ul><br><br> </div>