office manager Jobs

<p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>At least a high school diploma. At least 2 years of experience in the industry. Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Prior attendance in seminars and trainings related to the job. MS Office applications, Front Office programs (Fidelio, Opera etc.). Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p>

<p><strong>JOB OPPORTUNITY</strong></p><p><strong>Founding Head of People &amp; Organization</strong></p><p><span>iSharp ICT&nbsp;·&nbsp;6th of October, Giza, Egypt&nbsp;·&nbsp;Full-time</span></p><p><em>A Senior HR Manager–level role with a clear path to HR Director, titled the startup way: you will found our people function, not inherit it.</em></p><p> <strong>Position</strong></p><p> <span>Founding Head of People &amp; Organization</span></p><p> <strong>Company</strong></p><p> <span>iSharp ICT (iSharp Information Communication Technology)</span></p><p> <strong>Location</strong></p><p> <span>6th of October, Giza, Egypt</span></p><p> <strong>Scope</strong></p><p> <span>Egypt hands-on; India, Germany, and Turky entities managed remotely</span></p><p> <strong>Level</strong></p><p> <span>Senior HR Manager level (founding role), growing into HR Director</span></p><p> <strong>Reports to</strong></p><p> <span>Founder &amp; Managing Director</span></p><p> <strong>Employment</strong></p><p> <span>Full-time, permanent</span></p><p> <strong>ABOUT US</strong></p><p><span>iSharp ICT designs and manufactures immersion-native AI infrastructure: single-phase immersion-cooled OCP ORv3 servers, AI compute, power, battery backup, networking and storage platforms built on AMD EPYC. Our engineering team works across six locations: UAE, Saudi Arabia, Egypt, India, Germany and Taiwan. We are building the world’s first immersion-native AI infrastructure company.</span></p><p><strong>THE ROLE</strong></p><p><span>We are hiring our first People leader, at Senior HR Manager level with a path to HR Director. In startup terms, this is a founding role: we want an entrepreneurial builder who will create iSharp’s HR function from a blank page. There is no team to inherit and no handbook to update. You will design the model, write it, run it yourself, and then build the team that takes it forward. You report directly to the Founder &amp; Managing Director and act as his partner on every people decision.</span></p><p><span>You will lead HR hands-on in Egypt and manage people operations for our entities in the UAE, Saudi Arabia, India, Germany and Taiwan remotely, working with local partners and providers.</span></p><p><strong>WHAT YOU WILL BUILD</strong></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>Company structure, hierarchy, function charters and job architecture across all locations</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>Our values, culture and corporate book: handbook, policies and code of conduct</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>The hiring engine: hiring profiles, structured interviews and offer process, run hands-on for priority roles</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>Compliant employment in every country: contracts, visas, social insurance and contractor agreements</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>Payroll, salary bands, incentives and benefits</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>Onboarding, performance cycles, training and an HRIS</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>The HR team the company needs next</span></p><p><strong>WHO YOU ARE</strong></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>4–5 years of progressive HR experience, ideally including time as the first or only HR person in a startup, scale-up or new business unit</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>You have built an HR function, policy set or new country operation from scratch</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>Hands-on knowledge of Egyptian labour law, social insurance and payroll</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>GCC employment experience in the UAE and/or Saudi Arabia</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>A strong record recruiting engineers and technical talent</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>Fluent English and Arabic</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>A builder: comfortable with ambiguity, commercially minded and respected by engineers</span></p><p><br></p><p><strong>NICE TO HAVE</strong></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>Experience in hardware, electronics manufacturing or data centers</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>Multi-country HR in Asia or Europe</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>CIPD, SHRM or SPHR certification</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>Experience setting up HR for a factory workforce</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>Equity or long-term incentive design</span></p><p><br></p><p><strong>WHAT WE OFFER</strong></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>The chance to build the people foundation of a deep-tech company from day one</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>Direct partnership with the Founder and a seat at the leadership table</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>A competitive package: base salary, performance incentive and long-term incentive</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>Medical insurance</span></p><p><span>▪&nbsp;&nbsp;&nbsp;&nbsp;</span><span>A growth path to HR Director, then Chief People Officer</span></p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><span>Send your CV, two professional references and a one-page note to </span><strong>HR@isharp.net</strong><span> with the subject line “Founding Head of People”. In the note, describe one thing you built from scratch: what you started with, what you built, and what you would do differently.</span></p><p><span>Shortlisted candidates will meet the Managing Director, complete a short case exercise and go through reference checks.</span></p><p><strong>Closing date: </strong><span>30 October 2026</span></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE</b></p><br><br><p>The Control &amp; Protection Supervisor is responsible for ensuring the day-to-day management of fraud controllers, who issue fines, and X-ray agents, who monitor security devices. The role is responsible for applying and monitoring daily strategic revenue protection activities across the territory.&nbsp;</p><br><br> Profile <p><b>RESPONSIBILITIES/DUTIES</b></p><br><br><p><b>Operations &amp; Anti-Fraud Management</b></p><br><br><p>•Ensure controllers maintain and consistently apply anti-fraud procedures and policies across trains and stations to secure RDMC benefits throughout the territory.&nbsp;</p><br><br><p>•Support the Control &amp; Security Manager in identifying, assessing, and resolving potential security hazards or breaches.&nbsp;</p><br><br><p>•Ensure proper response to emergencies within the assigned territory.&nbsp;</p><br><br><p>•Ensure presence at key stations during peak hours to effectively manage operations.&nbsp;</p><br><br><p>•Support management in strategic pricing and fare adjustment decisions.&nbsp;</p><br><br><p>•Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.&nbsp;</p><br><br><p>•Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.&nbsp;</p><br><br><p>•Interact with transportation police on RDMC-related security matters.</p><br><br><p><b>Team Leadership &amp; Management</b></p><br><br><p>•Manage and oversee the controllers’ team, including scheduling, performance monitoring, performance evaluations, and issue resolution.&nbsp;</p><br><br><p>•Lead and supervise the X-ray machine officers’ team to ensure efficient operations.&nbsp;</p><br><br><p>•Ensure all duties are properly covered and teams are deployed within their designated zones.&nbsp;</p><br><br><p>•Monitor service delivery to achieve committed performance targets.&nbsp;</p><br><br><p>•Conduct sign-on and operational briefings for all teams and ensure compliance with uniform requirements.&nbsp;</p><br><br><p>•Ensure all staff under this unit are adequately trained in their roles and provide additional guidance where required.&nbsp;</p><br><br><p>•Carry out upskilling and refresher training on all applicable rules, procedures, and revenue protection practices.&nbsp;</p><br><br><p>•Be a key instructor in revenue protection training activities as required.&nbsp;</p><br><br><p>•Develop the CMS of fraud controllers.&nbsp;</p><br><br><p>•Ensure all Fraud Controllers are competent in performing their duties.</p><br><br><p><b>Performance Monitoring &amp; Operational Improvement</b></p><br><br><p>•Check and analyze departmental data, logbooks, and reports, and suggest operational improvements where required.&nbsp;</p><br><br><p>•Monitor daily operational performance and identify areas requiring improvement across control and protection activities.&nbsp;</p><br><br><p>•Support the implementation of operational improvement plans and corrective actions when required.&nbsp;</p><br><br><p>•Coordinate with relevant departments to ensure smooth execution of revenue protection and security activities.</p><br><br><p><b>Safety &amp; Compliance</b></p><br><br><p>•Apply SOP instructions consistently across the territory.&nbsp;</p><br><br><p>•Prioritize the safety of passengers affected by daily operations.&nbsp;</p><br><br><p>•Maintain appropriate uniform and professional appearance in accordance with customer service policy.&nbsp;</p><br><br><p>•Be a point of contact for all revenue protection enquiries.</p><br><br><p><b>Customer Service &amp; Stakeholder Interaction</b></p><br><br><p>•Respond to customer requests and complaints professionally and courteously when required.&nbsp;</p><br><br><p>•Implement management instructions accurately and professionally.&nbsp;</p><br><br><p><b>Reporting &amp; Administrative Duties</b></p><br><br><p>•Provide regular performance and operational reports to the Control &amp; Security Manager.&nbsp;</p><br><br><p>•Achieve additional tasks assigned by the Control &amp; Security Manager.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in commerce, Accounting, Finance, or related field.</p><br><br><p>•Proficiency in English and Arabic (written and spoken).&nbsp;</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Knowledge of operational control, and customer service practices.&nbsp;</p><br><br><p>•Understanding of safety procedures, operational compliance requirements, and incident handling.&nbsp;</p><br><br><p>•Strong analytical, reporting, and problem-solving skills.&nbsp;</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•5–7 years of professional experience in customer service industries, transport operations, or security operations.&nbsp;</p><br><br><p>•Demonstrated experience in managing and supervising operational teams.&nbsp;</p><br><br><p>•Experience in handling operational incidents and customer-related issues is preferred.</p><br><br><p><b>DESIRED BEHAVIORS</b></p><br><br><p>•Operational Accountability: Ensures consistent enforcement of operational and anti-fraud procedures across all assigned areas.&nbsp;</p><br><br><p>•Team Leadership: Leads operational teams effectively through guidance, coaching, and performance oversight.&nbsp;</p><br><br><p>•Safety Commitment: Promotes a strong safety culture and ensures compliance with operational safety standards.&nbsp;</p><br><br><p>•Customer Focus: Handles passengers and stakeholders professionally while maintaining service quality standards.&nbsp;</p><br><br><p>•Attention to Detail: Monitors operational activities accurately and identifies areas requiring corrective action or improvement.<br></p><br><br><br> </div>

<p>JOB PURPOSE The Control &amp; Protection Supervisor is responsible for ensuring the day-to-day management of fraud controllers, who issue fines, and X-ray agents, who monitor security devices. The role is responsible for applying and monitoring daily strategic revenue protection activities across the territory.</p><h3>RESPONSIBILITIES/DUTIES</h3><h4>Operations &amp; Anti-Fraud Management</h4><ul><li>Ensure controllers maintain and consistently apply anti-fraud procedures and policies across trains and stations to secure RDMC benefits throughout the territory.</li><li>Support the Control &amp; Security Manager in identifying, assessing, and resolving potential security hazards or breaches.</li><li>Ensure proper response to emergencies within the assigned territory.</li><li>Ensure presence at key stations during peak hours to effectively manage operations.</li><li>Support management in strategic pricing and fare adjustment decisions.</li><li>Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.</li><li>Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.</li><li>Interact with transportation police on RDMC-related security matters.</li></ul><h4>Team Leadership &amp; Management</h4><ul><li>Manage and oversee the controllers team, including scheduling, performance monitoring, performance evaluations, and issue resolution.</li><li>Lead and supervise the X-ray machine officers team to ensure efficient operations.</li><li>Ensure all duties are properly covered and teams are deployed within their designated zones.</li><li>Monitor service delivery to achieve committed performance targets.</li><li>Conduct sign-on and operational briefings for all teams and ensure compliance with uniform requirements.</li><li>Ensure all staff under this unit are adequately trained in their roles and provide additional guidance where required.</li><li>Carry out upskilling and refresher training on all applicable rules, procedures, and revenue protection practices.</li><li>Be a key instructor in revenue protection training activities as required.</li><li>Develop the CMS of fraud controllers.</li><li>Ensure all Fraud Controllers are competent in performing their duties.</li></ul><h4>Performance Monitoring &amp; Operational Improvement</h4><ul><li>Check and analyze departmental data, logbooks, and reports, and suggest operational improvements where required.</li><li>Monitor daily operational performance and identify areas requiring improvement across control and protection activities.</li><li>Support the implementation of operational improvement plans and corrective actions when required.</li><li>Coordinate with relevant departments to ensure smooth execution of revenue protection and security activities.</li></ul><h4>Safety &amp; Compliance</h4><ul><li>Apply SOP instructions consistently across the territory.</li><li>Prioritize the safety of passengers affected by daily operations.</li><li>Maintain appropriate uniform and professional appearance in accordance with customer service policy.</li><li>Be a point of contact for all revenue protection enquiries.</li></ul><h4>Customer Service &amp; Stakeholder Interaction</h4><ul><li>Respond to customer requests and complaints professionally and courteously when required.</li><li>Implement management instructions accurately and professionally.</li></ul><h4>Reporting &amp; Administrative Duties</h4><ul><li>Provide regular performance and operational reports to the Control &amp; Security Manager.</li><li>Achieve additional tasks assigned by the Control &amp; Security Manager.</li></ul><h4>Safety Responsibilities</h4><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility.</li><li>All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</h4><h4>QUALIFICATIONS:</h4><ul><li>Bachelor s degree in commerce, Accounting, Finance, or related field.</li><li>Proficiency in English and Arabic (written and spoken).</li></ul><h4>KNOWLEDGE:</h4><ul><li>Knowledge of operational control, and customer service practices.</li><li>Understanding of safety procedures, operational compliance requirements, and incident handling.</li><li>Strong analytical, reporting, and problem-solving skills.</li></ul><h4>EXPERIENCE:</h4><ul><li>5 7 years of professional experience in customer service industries, transport operations, or security operations.</li><li>Demonstrated experience in managing and supervising operational teams.</li><li>Experience in handling operational incidents and customer-related issues is preferred.</li></ul><h4>DESIRED BEHAVIORS</h4><ul><li>Operational Accountability: Ensures consistent enforcement of operational and anti-fraud procedures across all assigned areas.</li><li>Team Leadership: Leads operational teams effectively through guidance, coaching, and performance oversight.</li><li>Safety Commitment: Promotes a strong safety culture and ensures compliance with operational safety standards.</li><li>Customer Focus: Handles passengers and stakeholders professionally while maintaining service quality standards.</li><li>Attention to Detail: Monitors operational activities accurately and identifies areas requiring corrective action or improvement.</li></ul>

<p>Are you a visionary leader with a passion for driving excellence and ensuring seamless operations? We are seeking an exceptional <strong>Integrated Management Systems Manager</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is a thrilling <strong>full-time, on-site</strong> opportunity for a professional dedicated to upholding the highest standards in quality, operations, and administration. If you thrive in a challenging environment and are ready to make a significant impact, we want to hear from you!</p><p><strong>Overview:</strong></p><p>As our Integrated Management Systems Manager, you will be the linchpin in ensuring our organizational processes are robust, compliant, and continuously improving. You will lead the charge in managing and enhancing our integrated management systems, ensuring all operations meet stringent national and international standards. This role is perfect for a strategic thinker who can translate complex requirements into actionable plans and foster a culture of quality throughout the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Develop &amp; Implement:</strong> Design, implement, and maintain comprehensive Integrated Management Systems (IMS) in alignment with organizational goals and international standards.</p></li><li><p><strong>Standard Compliance:</strong> Ensure rigorous adherence to <strong>ISO 9001</strong>, <strong>ISO 17025</strong>, and <strong>ISO 22000</strong> standards, along with all relevant <strong>Regulatory Compliance and similar management systems</strong>.</p></li><li><p><strong>Quality Leadership:</strong> Oversee all aspects of <strong>Quality Assurance</strong>, <strong>Quality Management</strong>, and <strong>Total Quality Management</strong> initiatives.</p></li><li><p><strong>Auditing &amp; Review:</strong> Plan and execute internal and external <strong>Auditing</strong> schedules, including <strong>Quality Auditing</strong>, to identify areas for improvement and ensure compliance.</p></li><li><p><strong>Process Optimization:</strong> Champion <strong>Process Improvement</strong> initiatives, leveraging <strong>Data Analysis</strong> to drive efficiency and <strong>Operational Excellence</strong>.</p></li><li><p><strong>Risk Mitigation:</strong> Implement robust <strong>Risk Management</strong> strategies to identify, assess, and mitigate operational risks.</p></li><li><p><strong>Team Leadership:</strong> Provide strong <strong>Leadership</strong> and guidance, fostering a collaborative and high-performing team environment.</p></li><li><p><strong>Communication:</strong> Facilitate effective <strong>Communication</strong> across all levels of the organization regarding IMS performance and objectives.</p></li></ul><p><strong>Skills &amp; Technologies:</strong></p><p>You will be leveraging your expertise in critical areas such as <strong>Quality Assurance</strong>, <strong>Quality Auditing</strong>, <strong>Quality Management System</strong>, <strong>Total Quality Management</strong>, <strong>ISO 9001</strong>, <strong>ISO 17025</strong>, <strong>ISO 22000</strong>, <strong>Process Improvement</strong>, <strong>Risk Management</strong>, <strong>Data Analysis</strong>, <strong>Leadership</strong>, <strong>Regulatory Compliance</strong>, <strong>Communication</strong>, and <strong>Operational Excellence</strong>.</p><p><strong>Growth Opportunities:</strong></p><p>This role offers unparalleled opportunities to further develop your strategic leadership capabilities, expand your knowledge of cutting-edge quality methodologies, and drive transformative change within a leading organization. You will be instrumental in shaping our operational future and contributing to our continuous journey of excellence.</p><p><strong>Team &amp; Culture:</strong></p><p>Join a dedicated and passionate team committed to fostering innovation, collaboration, and mutual growth. We pride ourselves on a culture that values meticulous attention to detail, proactive problem-solving, and a shared commitment to achieving superior quality outcomes. You will be empowered to lead and inspire, working alongside professionals who are experts in their fields.</p><p><strong>Impact:</strong></p><p>Your work will directly enhance our operational efficiency, safeguard our reputation, and ensure our continued compliance with global standards. You will play a pivotal role in maintaining our competitive edge and contributing to our sustainable success, making a tangible difference every single day.</p><p><strong>Requirements</strong></p><ul> <li><strong>Education & Expertise:</strong> Hold a <strong>Bachelor's Degree</strong> in a relevant field (e.g., Engineering, Quality Management, Operations Management) from an accredited institution.</li> <li><strong>Experience That Matters:</strong> Bring <strong>5-10 years</strong> of progressive professional experience in Integrated Management Systems, Quality Management, or Operations, ideally within a managerial capacity.</li> <li><strong>Managerial Acumen:</strong> Demonstrate a proven track record as a <strong>Manager</strong>, capable of leading teams, driving initiatives, and achieving strategic objectives.</li> <li><strong>Mastery of Standards:</strong> Possess in-depth knowledge and hands-on experience with <strong>ISO 9001</strong>, <strong>ISO 17025</strong>, and <strong>ISO 22000</strong> standards.</li> <li><strong>Critical Skills for Success:</strong> Exhibit strong capabilities in <strong>Quality Assurance</strong>, <strong>Quality Auditing</strong>, <strong>Quality Management System</strong> implementation, <strong>Total Quality Management</strong> principles, <strong>Process Improvement</strong>, and comprehensive <strong>Risk Management</strong>.</li> <li><strong>Analytical Prowess:</strong> Proficient in <strong>Data Analysis</strong> to inform decision-making and drive continuous improvement.</li> <li><strong>Leadership & Influence:</strong> Exceptional <strong>Leadership</strong> skills with the ability to inspire, motivate, and manage cross-functional teams.</li> <li><strong>Regulatory Savvy:</strong> Solid understanding of and experience with <strong>Regulatory Compliance</strong> frameworks relevant to quality and operations.</li> <li><strong>Communication Excellence:</strong> Outstanding <strong>Communication</strong> skills, both verbal and written, essential for stakeholder engagement and report generation.</li> <li><strong>Operational Focus:</strong> A dedication to fostering <strong>Operational Excellence</strong> and driving efficiency across all managed systems.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>We are currently seeking a Senior Account Manager to join our Egypt Sales Team and serve as a strategic partner between GfK and our clients. The Senior Account Manager will be responsible for managing and growing a portfolio of key accounts, driving revenue growth, and developing long-term client relationships.</p><br><p>This role requires a commercially driven professional with strong consultative sales skills, the ability to understand clients' business challenges, and a proven track record of identifying growth opportunities. The successful candidate will work closely with cross-functional teams to deliver client-centric solutions and achieve business objectives.</p><br><p>The Senior Account Manager will take ownership of account strategy, client engagement, revenue growth, contract negotiations, and business development initiatives across assigned accounts.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Own and lead a portfolio of strategic accounts on behalf of GfK.</li><li>Achieve and exceed sales, revenue, and profitability targets.</li><li>Develop and execute account plans to drive sustainable business growth.</li><li>Manage senior stakeholder relationships and act as the primary point of contact for clients.</li><li>Understand clients' business strategies, organizational structures, and key commercial challenges.</li><li>Identify new business opportunities, whitespace opportunities, and cross-selling initiatives within existing accounts.</li><li>Collaborate with internal teams to ensure the successful delivery of solutions and an exceptional client experience.</li><li>Lead commercial discussions, proposal development, and contract negotiations.</li><li>Maintain a strong sales pipeline and provide accurate forecasting.</li><li>Monitor market trends and competitive activities to identify opportunities for growth.</li></ul><p><strong>Qualifications</strong></p><br><ul><li>Bachelor's degree in Business, Marketing, Economics, or a related field.</li><li>Fluent in English, both written and verbal.</li><li>5 to 7 years of experience in account management, sales, business development, or client-facing commercial roles.</li><li>Proven track record of meeting or exceeding revenue and sales targets.</li><li>Experience within the Technology &amp; Durables sector (Consumer Electronics, Telecom, Technology, or related industries).</li><li>Strong consultative selling, negotiation, and stakeholder management skills.</li><li>Experience managing senior client relationships and complex commercial discussions.</li><li>Ability to work independently while effectively collaborating with cross-functional teams.</li><li>Strong analytical, presentation, and communication skills.</li></ul><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br> <p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on:&nbsp;LinkedIn&nbsp;|&nbsp;Instagram&nbsp;|&nbsp;Twitter&nbsp;|&nbsp;Facebook</p><br> <p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.&nbsp;&nbsp;All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.&nbsp;We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.&nbsp;To learn more about our ongoing efforts in diversity and inclusion, please visit the&nbsp;https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>

<strong>Job Description<br><br></strong><p>We are currently seeking a Senior Account Manager to join our Egypt Sales Team and serve as a strategic partner between GfK and our clients. The Senior Account Manager will be responsible for managing and growing a portfolio of key accounts, driving revenue growth, and developing long-term client relationships.<br><br></p><p>This role requires a commercially driven professional with strong consultative sales skills, the ability to understand clients' business challenges, and a proven track record of identifying growth opportunities. The successful candidate will work closely with cross-functional teams to deliver client-centric solutions and achieve business objectives.<br><br></p><p>The Senior Account Manager will take ownership of account strategy, client engagement, revenue growth, contract negotiations, and business development initiatives across assigned accounts.<br><br></p><p><strong>Responsibilities<br><br></strong></p><ul><li>Own and lead a portfolio of strategic accounts on behalf of GfK</li><li>Achieve and exceed sales, revenue, and profitability targets</li><li>Develop and execute account plans to drive sustainable business growth</li><li>Manage senior stakeholder relationships and act as the primary point of contact for clients</li><li>Understand clients' business strategies, organizational structures, and key commercial challenges</li><li>Identify new business opportunities, whitespace opportunities, and cross-selling initiatives within existing accounts</li><li>Collaborate with internal teams to ensure the successful delivery of solutions and an exceptional client experience</li><li>Lead commercial discussions, proposal development, and contract negotiations</li><li>Maintain a strong sales pipeline and provide accurate forecasting</li><li>Monitor market trends and competitive activities to identify opportunities for growth</li></ul><p><strong>Qualifications<br><br></strong></p><ul><li>Bachelor's degree in Business, Marketing, Economics, or a related field</li><li>Fluent in English, both written and verbal</li><li>5 to 7 years of experience in account management, sales, business development, or client-facing commercial roles</li><li>Proven track record of meeting or exceeding revenue and sales targets</li><li>Experience within the Technology &amp; Durables sector (Consumer Electronics, Telecom, Technology, or related industries)</li><li>Strong consultative selling, negotiation, and stakeholder management skills</li><li>Experience managing senior client relationships and complex commercial discussions</li><li>Ability to work independently while effectively collaborating with cross-functional teams</li><li>Strong analytical, presentation, and communication skills</li></ul><p><br><br> <br><br><br><br></p><strong>Additional Information<br><br></strong><p><strong>Our Benefits<br><br></strong></p><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/<br><br></p><br><p><strong>About NIQ<br><br></strong></p><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.<br><br></p><p>For more information, visit NIQ.com<br><br></p><p>Want to keep up with our latest updates?<br><br></p><p>Follow us on: LinkedIn | Instagram | Twitter | Facebook<br><br></p><br><p><strong>Our commitment to Diversity, Equity, and Inclusion<br><br></strong></p><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion<br><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Executive Assistant, Managing Director| MAF Properties | Asset management Egypt<br><strong>ROLE SUMMARY</strong><br>The position is responsible to perform various secretarial and general office works including diary management for the line manager effectively and in a timely manner to ensure smooth day to day functioning in the assigned area.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Draft and manage various executive correspondences, take notes, and transcribe dictations.</li><li>Maintain the Line Manager’s schedule and calendar, ensuring effective time allocation and prioritization of tasks. Arrange meetings, travel, and other commitments while keeping deadlines and project priorities in mind.</li><li>Supervise the Regional Administration Team, ensuring smooth daily operations, including internal notes review, TVRs, and petty cash policy revisions.</li><li>Oversee the preparation and reconciliation of reports such as sales reports, audited sales, and insurance policy records.</li><li>Supervise mall administrators in Egypt and Lebanon, ensuring timely and accurate submission of petty cash reports and budget reconciliations.</li><li>Assist leadership teams with travel arrangements, including visa applications, airline bookings, hotel accommodations, transportation, and itinerary planning.</li><li>Oversee the management of the Head Office building and office suites across Egypt malls, ensuring facilities are maintained to the highest standards.</li><li>Lead the delivery of soft services, including housekeeping, pest control, landscaping, beverage availability, and floor discipline.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>A bachelor's degree in business administration or a relevant field.</li><li>Minimum 3 – 5 years’ work experience in handling Secretarial tasks / Diary Management and in general Office Administration activities for senior management in a reputed Organization in a similar role.</li><li>Very good command of Ms Office (Excel, Word, PP, Database).</li><li>Excellent communication and organisation skills.</li><li>Very good command of the English language.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>

<p><h4>Position summary</h4> <p>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.</p> <p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.</p> <p>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality.</p> <p>Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p> <h4>Required qualifications</h4> <p><strong>License or certification:</strong></p> <ul> <li>CPR certification</li> <li>First aid certification</li> <li>Recreation and fitness equipment</li> <li>Any certification or training required by local and state agencies</li> </ul> <h4>About Marriott International</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p> <p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <h4>About JW Marriott</h4> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy.</p> <p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p> </p><p></p>

<p>Paragon is supporting an international Oil and Gas company in the search for a Field Manager position in Egypt. The Field Manager role owns the safety, reliability and efficiency of field operations, achieving production targets while protecting asset integrity and HSEQ standards. It leads across Operations, Maintenance, Wells, HSEQ and support functions to keep production safe and asset value protected. As the senior field lead, it drives safety culture, operational discipline and sharp risk management. It also builds strong teams and manages key stakeholder relationships across the joint venture. Position Title : Field Manager Location : Rotation/ Field, Egypt Job Purpose A ccountable for safe, reliable and efficient field operations, ensuring production targets, asset integrity, HSEQ requirements and business objectives are achieved. Provides overall field leadership across Operations, Maintenance, Wells, HSEQ and support functions to deliver safe production and protect long-term asset value. Acts as the senior field representative, driving safety culture, operational discipline, people development, risk management and effective stakeholder relationships. Critical Responsibilities: Promote the company s process safety, HSE and operational standards across the JV and provide visible HSES leadership in all field activities. Ensure MAE/MATTE, process safety, asset integrity and environmental risks are identified, assessed, controlled, monitored and supported by effective safety-critical barriers. Ensure compliance with company HSES requirements, legislation, procedures and approved risk controls through site presence, inspections, audits and performance reviews. Maintain effective emergency preparedness and response capability, including drills, exercises and response to significant operational events. Ensure incidents, near misses and deviations are reported, investigated and closed out, and stop or suspend work where unacceptable HSES or operational risks exist. Areas of Accountablity, Responsibility and Competences: Safety, HSEQ &amp; Process Safety: Lead HSEQ and process safety performance,maintain a strong safety culture, ensure compliance with JV/shareholder standards and regulations, manage major accident hazards and safety-critical elements, and drive emergency preparedness, assurance and incident learning. Production &amp; Operational Performance: Accountable for safe, reliable production delivery, integrated production planning, operational optimization, loss reduction and coordination with wells, subsurface, maintenance, projects, engineering, commercial teams and external production stakeholders. Asset Integrity &amp; Reliability: Ensure field assets remain safe, reliable and fit or purpose through risk-based integrity management, preventive and corrective maintenance, reliability improvement, assurance and integration of maintenance and inspection into operating plans. Operational Planning &amp; Shutdowns: Lead major shutdowns, campaigns, projects, start-ups and tie-ins with robust planning, risk management, resource coordination, cost and schedule discipline, safe return to service and lessons learned. Business &amp; Financial Management: Support OPEX/CAPEX budgeting, cost control, resource and contract efficiency, forecasting, business planning and decisions that balance short-term production with long-term asset value. Leadership &amp; People Development: Lead a high-performing, safety-focused field organization by setting clear accountabilities, developing national staff and future leaders, maintaining competence and training, and ensuring effective workforce planning and field coverage. Operational Excellence &amp; Continuous Improvement: Drive improvement in safety, production, reliability, cost and efficiency through standardized work processes, operational discipline, performance data, risk communication, best-practice sharing and implementation of company initiatives. Projects, Wells &amp; Change Management: Provide operational input and field readiness for drilling, workovers, interventions, modifications, commissioning and change activities, ensuring risks are assessed and disruption is minimized. Stakeholder &amp; Joint Venture Management: Act as senior field representative with partners, authorities, contractors and suppliers, ensuring clear reporting, aligned priorities, effective communication and timely escalation of operational, HSEQ, production or business risks.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Engineering, preferably Petroleum, Mechanical, Chemical, Electrical, or a related engineering discipline. 12+ years of relevant experience in upstream Oil &amp; Gas operations, production facilities, or gas processing operations. Significant leadership experience in field or plant operations, including experience managing multidisciplinary teams. Proven experience in production operations, asset integrity, maintenance, HSEQ, shutdowns, and operational risk management. Experience in managing major operational activities, projects, start-ups, shutdowns, or well-related activities is highly desirable. Strong understanding of process safety, risk management, emergency response, and regulatory compliance. Demonstrated experience in budget management and operational cost control. Experience working in a JV, multicultural, and multi-disciplinary environment is preferred. Fluent written and spoken English.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Sutherland</u></strong></p><br><p>Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.<br> We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.</p><br><p>We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.</p><br><p>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.</p><br><p>Sutherland<br> <em>Unlocking digital performance. Delivering measurable results.</em></p><br><br>Job Description<br><p>The Quality Manager is responsible for leading the quality assurance function and driving continuous improvement across all operational processes. This role champions a data-driven culture, leveraging analytics to identify trends, root causes, and opportunities for process optimization. The Quality Manager collaborates with cross-functional teams to implement best practices, ensure compliance with internal and external standards, and deliver superior customer experiences.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><strong>Quality Leadership:</strong><ul><li>Develop, implement, and maintain quality management systems, policies, and procedures aligned with organizational goals and regulatory requirements.</li><li>Lead and mentor a team of Quality Analysts and other quality professionals, fostering a culture of continuous improvement and accountability.</li></ul></li><li><strong>Process Improvement:</strong><ul><li>Identify, prioritize, and lead process improvement initiatives using methodologies such as Six Sigma, Lean, or similar frameworks.</li><li>Collaborate with operations, customer service, and other departments to streamline workflows, eliminate inefficiencies, and enhance service delivery.</li><li>Monitor and evaluate the effectiveness of implemented improvements, adjusting strategies as needed.</li></ul></li><li><strong>Data Analysis &amp; Reporting:</strong><ul><li>Define and track key performance indicators (KPIs) for quality and process efficiency.</li><li>Analyze quality data, audit findings, and operational metrics to uncover trends, anomalies, and root causes of defects.</li><li>Prepare and present actionable insights and recommendations to senior management, supporting data-driven decision-making.</li></ul></li><li><strong>Business Insights</strong><ul><li>Reviews and is aware of market trends into client objectives and effects it has both on customer base and site performance outputs.</li><li>Provides recommendations back to business back to business stakeholders on findings, potential implications, and recommended way forward that help sustain and enable our client business and relations as a partner of choice.</li></ul></li><li><strong>Automation and Solutions</strong><ul><li>Familiar with automated solutions and latest AI Automation tools or platforms.</li><li>Support or lead automation and digital projects that enable or enhance reporting, monitoring and reporting efficiencies, and drive proactive risk awareness and management.</li></ul></li><li><strong>Risk Management:</strong><ul><li>Proactively identify potential risks to quality and operational performance.</li><li>Develop and implement mitigation strategies to address identified risks and ensure business continuity.</li></ul></li><li><strong>Stakeholder Engagement:</strong><ul><li>Serve as a liaison between business units, leadership, and external partners to ensure alignment on quality objectives.</li></ul></li></ul><br>Qualifications<br><p><strong>Required Qualifications &amp; Experience</strong></p><br><ul><li><strong>Experience</strong>: Minimum 5-7 years of experience in quality assurance, process improvement, or a related discipline, with at least 3-5 years in a leadership or managerial role.</li><li><strong>Mandatory Background:</strong> At least 3 years of direct experience in customer service, consumer support with applied skills delivery a white-glove servicing experience within an environment that requires high level of documentation accuracy.</li><li>Proven expertise in process improvement methodologies (e.g., Six Sigma, Lean) and quality management systems (e.g., ISO 9001).</li><li>Strong analytical skills with proficiency in data analysis tools (e.g., Excel, Power BI, statistical software).</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Experience managing audits, compliance, and corrective action plans.</li></ul><p><strong>Preferred Skills</strong></p><br><ul><li>Certification in quality management (e.g., Certified Quality Manager, Six Sigma Black Belt).</li><li>Experience supporting and managing Consumer Packaged Goods (CPG) type work and servicing.</li><li>Work experience across multiple markets and regions within a highly regulated industry where policy compliance and documentation accuracy are critical.</li><li>Experience with automation and/or AI platform solutions.</li><li>Familiarity with CRM, case tracking, and reporting dashboards.</li><li>Ability to drive change and influence stakeholders at all levels.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p>Who we re looking for</p><p>Do you have a proven track record of delivering exceptional client experience and service, creating efficient buying processes for clients, and establishing rhythm and rigour around account management disciplines? We re looking for a Manager to focus on delivering account management excellence as part of our relationship management capability. The role supports a portfolio of clients and delivers a defined catalogue of account management services that promote excellent service for both internal and external clients. Key activities include:</p><ul><li>Establishing account team meetings</li><li>Pipeline reviews</li><li>Opportunity management in Salesforce</li><li>Input into key processes around reporting and service agreements</li></ul><p>You will work directly with clients predominantly in the procurement space delivering meaningful interactions that create a positive and consistent client experience.</p><p>About the Account Management Role</p><p>This Manager-level role focuses on delivering best-in-class account management across a portfolio of clients, providing a defined suite of services. The Account Management team supports the firm s Priority Client Programme , and this role is part of a wider community dedicated to those priority clients. Depending on the client profile, the role may work alongside a Senior Manager , with both contributing to:</p><ul><li>Account management best practice across the full sales cycle</li><li>A consistently high-quality client experience</li><li>Strong collaboration across teams</li><li>Incremental growth for the firm</li></ul><p>You will be part of a team of account management specialists, where sharing best practices, success principles, and client management expertise is critical to evolving the service we provide. The role also leverages firmwide insight and trends to support sales performance across the priority client portfolio.</p><p>Your Responsibilities</p><p>As part of the Account Management team, you will be responsible for:</p><ul><li>Creating an account cadence , ensuring firmwide account teams are aligned on client priorities and strategy</li><li>Bringing discipline, structure, and support to account teams through management information, market insight, knowledge sharing, and meeting preparation</li><li>Supporting internal networks (e.g. Commercial Excellence, Risk, Finance) to build a suite of expertise across the client portfolio and drive efficiencies in responding to client requests</li><li>Owning the delivery of timely client reporting , including regulatory reporting, working with Integrated Services to ensure accuracy and consistency</li><li>Supporting the creation of value reports and other client-facing collateral</li><li>Acting as a subject matter expert on account excellence technology ( e.g. Salesforce), ensuring it enhances client service</li><li>Ensuring data hygiene and accuracy across Salesforce client records, including sales pipeline information, to enable collaboration and a single view of client activity</li><li>Tracking client stakeholder changes using tools such as LinkedIn and maintaining governance across Salesforce contact records and client outreach cadence</li><li>Driving client feedback volumes , creating feedback loops back into account teams and embedding client insight into all activity</li></ul><p>Skills and Experience Required</p><ul><li>Excellent communication skills with strong gravitas when engaging senior stakeholders (clients and internal leaders)</li><li>Expert understanding of best practice account management , with the ability to implement strategic and tactical initiatives</li><li>Creative communicator, able to articulate key business messages to diverse audiences</li><li>Proven track record in customer service, account management, and sales within a highly competitive B2B environment</li><li>Proactive self-starter, able to manage a personal portfolio while working effectively within a team</li><li>Highly collaborative, contributing actively to the wider Account Management capability</li><li>Understanding of sales methodologies and their application to building meaningful client relationships</li><li>Strong attention to detail, ensuring accuracy in client-facing materials and reports</li><li>Solid understanding of CRM platforms ; Salesforce knowledge is an advantage</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent communication skills with strong gravitas when engaging senior stakeholders (clients and internal leaders)</li><li>Expert understanding of best practice account management , with the ability to implement strategic and tactical initiatives</li><li>Creative communicator, able to articulate key business messages to diverse audiences</li><li>Proven track record in customer service, account management, and sales within a highly competitive B2B environment</li><li>Proactive self-starter, able to manage a personal portfolio while working effectively within a team</li><li>Highly collaborative, contributing actively to the wider Account Management capability</li><li>Understanding of sales methodologies and their application to building meaningful client relationships</li><li>Strong attention to detail, ensuring accuracy in client-facing materials and reports</li><li>Solid understanding of CRM platforms ; Salesforce knowledge is an advantage</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><span><span><span>Position:</span><span> <span>Patient Care Lead&nbsp;&nbsp;</span></span></span></span></span></span></span></p><br> <p><span><span><span><span>Position Purpose</span><br>The Patient Care Lead plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.<br>The Patient Care Lead serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the Patient Care Lead brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient’s experience convenient and compliant.<br>At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</span></span></span></p><br> <p><span><span>Duties and Responsibilities</span></span></p><br> <p><span><span>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.<br>• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.<br>• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.<br>• Maintain accurate, complete patient files, prepared for timely submission in line with project standards.<br>• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.<br>• Ensure patients receive their medications efficiently and without delay.<br>• Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.<br>• Maintain and update electronic records related to patient data and quality assurance.<br>• Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.<br>• Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).<br>• Perform administrative duties related to program operations and general office support.<br>• Utilize Axios’ Patient Management System (PMS) exclusively for all program activities.<br>• Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.<br>• Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.<br>• Promote awareness of escalation protocols for any deviations or non-compliance issues.<br>• Support governance and operational monitoring activities across all Axios programs.<br>• Provide guidance, training, and ongoing support to subordinates and newly onboarded team members to ensure smooth integration and performance.<br>• Liaise with external stakeholders to ensure clear, effective, and professional communication.<br>• Ensure the satisfaction of all involved external stakeholders by providing high quality service<br>• Collaborate with various internal divisions to ensure alignment.<br>• Ensure proper utilization of all provided digital platforms for both internal and external usage.<br>• Oversee the day-to-day operations to ensure timely, accurate processing of patient applications and support requests.<br>• Ensure the team provides compassionate and effective support to patients, addressing their needs, and resolving issues promptly.<br>• Conduct regular team meetings to review progress, address challenges, and drive improvements.<br>• Conduct field visits to meet with healthcare providers, and other stakeholders.<br>• Conduct quality assurance and monitoring procedures for Patient Safety data reporting.<br>• Perform additional duties as assigned by your line manager.</span></span></p><br> <p><span><span><span>Relationships</span><br>• Work closely with the Line Manager and program team members.<br>• Work with the related divisions of Axios.<br>• Maintain ongoing and frequent communication with Axios staff.<br>• External Partners.</span></span><br></p><br> <p><span><span>Benefits of working with Axios include</span>:</span><br></p><br> <ul> <li><span>Paying fair market value</span></li> <li><span>Annual performance-based bonus (based on role, levels, and contract)</span></li> <li><span>Premium Private health insurance</span></li> <li><span>Career progression aligned with a competency framework. Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients' lives.</span></li> <li><span>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.</span></li> </ul> <p><span>Competencies</span><br>• Application of job knowledge.<br>• Concern for order and quality.<br>• Adaptability and flexibility.<br>• Dependability.<br>• Teamwork.</p><br> <p><span>Educational Background and Experience</span><br>• A degree in a Scientific or healthcare-related field is preferred<br>• Hands-on experience in a healthcare or scientific field or NGO is ideal<br>• Experience in data monitoring and management is an advantage.<br>• Experience coordinating and handling logistics/supply chain is a plus<br>• Experience in customer service management</p><br> <p><span>Job Circumstances</span><br>• The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.<br>• Flexibility in ability to travel as well as working hours is essential.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>TITLE: </strong>Project Assistant <br> <strong>TEAM/PROGRAMME: </strong>Operation Program <strong>LOCATION: </strong>Aswan <br> <strong>GRADE</strong>: 5 <strong>CONTRACT LENGTH: -</strong> Till end of December 2026 - <br> <p><strong>CHILD SAFEGUARDING:</strong></p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE</strong>:</p><br> <p>This post is to ensure smooth implementation of all project activities in collaboration with other departments. The post holder will be responsible for integrated operation processes. The core duties of this post include but not limited to; administrative medical tasks, procurement and financial operations through close coordination with the project team, supportive departments, and relative stakeholders including the governmental officials and targeted community.</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reports to:</strong></p><br> <p>· <strong>Direct Reporting Line</strong>: Project Manager</p><br> <p>· <strong>Staff reporting to this post</strong> :NA</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY :</strong></p><br> <p>· Ensure that activities are implemented in accordance to the work plan and in timely manner and in line to project budget and with project manager guidance</p><br> <p>· Lead and oversee all the preparation of the project events and gatherings including schedule, materials, logistics and any other related tasks.</p><br> <p>· Participate in the development of all project plans including programmatic and procurement activities according to project proposal and logical frame work.</p><br> <p>· Prepare payments, advances and the settlement of open advances.</p><br> <p>· Keeping track of project expenses sheet and project financial documents and monitoring cash flow.</p><br> <p>· Assist the project lead in developing and monitoring the project offline trackers.</p><br> <p>· Prepare and follow up on all the procurement requests and goods’ delivery</p><br> <p>· Support in coordinating meetings with stakeholders</p><br> <p>· Establish and maintain updated trackers for the project financial activities</p><br> <p>· Maintain a coherent documentation system for all project documents (hard and soft copies).</p><br> <p>· Participate in data collection and entry when requested by line manager</p><br> <p>· Ensure SCI policies and procedures are being adhered to improve program operational efficiency.</p><br> <br> <p><strong>BEHAVIOURS</strong></p><br> <p><strong>Accountability:</strong></p><br> <p>· holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.</p><br> <p>· holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>· sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.</p><br> <p>· widely shares their personal vision for Save the Children, engages and motivates others.</p><br> <p>· future orientated, thinks strategically and on a global scale.</p><br> <p><strong>Collaboration:</strong></p><br> <p>· builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.</p><br> <p>· values diversity, sees it as a source of competitive strength.</p><br> <p>· approachable, good listener, easy to talk to.</p><br> <p><strong>Creativity:</strong></p><br> <p>· develops and encourages new and innovative solutions</p><br> <p>· willing to take disciplined risks.</p><br> <p><strong>Integrity:</strong></p><br> <p>· honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS</strong></p><br> <p>· Bachelor’s degree of Business Administration or equivalent.</p><br> <p>· Minimum of 2 years of experience in administrative/project implementation with strong experience in logistic work.</p><br> <p>· Familiarity/experience in international development, previous work in health projects is a plus.</p><br> <p>· Proven knowledge and skills in project planning, implementation, monitoring and evaluation is desirable</p><br> <p>· Excellent knowledge of Microsoft Office software including Word, Excel and PowerPoint Excellent writing and presentation skills.</p><br> <br> <p><strong>Additional job responsibilities</strong></p><br> <p>The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <p><strong>Equal Opportunities</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI Equal opportunities and Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <p><strong>Safeguarding our Staff:</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <br> </div>

<p>Ensure and provide flawless, upscale, professional and high class guest service experiences</p><p>Analyse guest feedback and provide strategic direction to continuously improve overall rating</p><p>Create a communication bridge between guests and operational departments.</p><p>Shed light for all operational departments through the eyes of guests and deal closely with every request, problem and needs of the guests. Find solutions by keeping guest satisfaction at the fore.</p><p>Approve the Through Our Guests Eyes report prepared according to requests, needs and demands placed by guests throughout the day.</p><p>Ensure that the rooms are checked and organise the complimentary services before VIP guests enter the facility. Ensure that VIP guests are greeted in the reception. Inform the General Manager, Hotel Manager and other departments of VIP guests.</p><p>Ensure that a Welcome Letter is written and sent to guests staying at the hotel.</p><p>Ensure that reservations for the A la Carte restaurants in the hotel are scheduled in an orderly manner.</p><p>Identify the training needs of employees, prepare an annual training plan and deliver the necessary trainings. Submit the training participation records to the Human Resources Department.</p><p>Conduct an internal communication meeting with the department at least twice every month and record the items discussed.</p><p>Responsible for procuring and protecting the supplies required to manage the office.</p><p>Identify any physical conditions in the facilities that lessen guest satisfaction and ensure that the investments to be made aim at achieving guest satisfaction.</p><p>Identify the personal expectations and tendencies of guests and work on future concepts accordingly.</p><p>Evaluate the results of the Guest Satisfaction Questionnaire and prepare a report containing statistics, graphs and comments. Provide guidance to the Sales and Marketing Department through the statistical data gathered from guests.</p><p>Inform the General Manager about any diseases and health problems of guests.</p><p>Prepare the Monthly Timecard Report for Guest Relations employees and submit the report to the Personnel Department.</p><p>Prepare the weekly work schedules for Guest Relations employees.</p><p>Adopt the principle of 100% guest satisfaction and ensure that all employees adopt and work towards this principle.</p><p>Take part in the Emergency Response Teams and manage and deploy his/her own team.</p><p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for savingenergy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><p>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</p><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least a Bachelor`s Degree.</li><li>At least 7 years of experience in the industry following theoretical education.</li><li>Excellent level of English to communicate with guests and employees.</li><li>Prior attendance in seminars and trainings in the related field.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Has excellent command of guest profiles.</li><li>Trains his/her team and instructs them on how to address guests.</li><li>Knows, applies and ensures application of all services and product ranges in the related field.</li><li>Has knowledge of other departments and processes that it affects.</li><li>Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field.</li><li>Expected to integrate and coordinate the operations that concern an important unit in the facility.</li></ul>

<p>Ensure and provide flawless, upscale, professional and high class guest service experiences</p><p>Analyse guest feedback and provide strategic direction to continuously improve overall rating</p><p>Create a communication bridge between guests and operational departments.</p><p>Shed light for all operational departments through the eyes of guests and deal closely with every request, problem and needs of the guests. Find solutions by keeping guest satisfaction at the fore.</p><p>Approve the Through Our Guests Eyes report prepared according to requests, needs and demands placed by guests throughout the day.</p><p>Ensure that the rooms are checked and organise the complimentary services before VIP guests enter the facility. Ensure that VIP guests are greeted in the reception. Inform the General Manager, Hotel Manager and other departments of VIP guests.</p><p>Ensure that a Welcome Letter is written and sent to guests staying at the hotel.</p><p>Ensure that reservations for the A la Carte restaurants in the hotel are scheduled in an orderly manner.</p><p>Identify the training needs of employees, prepare an annual training plan and deliver the necessary trainings. Submit the training participation records to the Human Resources Department.</p><p>Conduct an internal communication meeting with the department at least twice every month and record the items discussed.</p><p>Responsible for procuring and protecting the supplies required to manage the office.</p><p>Identify any physical conditions in the facilities that lessen guest satisfaction and ensure that the investments to be made aim at achieving guest satisfaction.</p><p>Identify the personal expectations and tendencies of guests and work on future concepts accordingly.</p><p>Evaluate the results of the Guest Satisfaction Questionnaire and prepare a report containing statistics, graphs and comments. Provide guidance to the Sales and Marketing Department through the statistical data gathered from guests.</p><p>Inform the General Manager about any diseases and health problems of guests.</p><p>Prepare the Monthly Timecard Report for Guest Relations employees and submit the report to the Personnel Department.</p><p>Prepare the weekly work schedules for Guest Relations employees.</p><p>Adopt the principle of 100% guest satisfaction and ensure that all employees adopt and work towards this principle.</p><p>Take part in the Emergency Response Teams and manage and deploy his/her own team.</p><p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for savingenergy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><p>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</p><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least a Bachelor`s Degree.</li><li>At least 7 years of experience in the industry following theoretical education.</li><li>Excellent level of English to communicate with guests and employees.</li><li>Prior attendance in seminars and trainings in the related field.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Has excellent command of guest profiles.</li><li>Trains his/her team and instructs them on how to address guests.</li><li>Knows, applies and ensures application of all services and product ranges in the related field.</li><li>Has knowledge of other departments and processes that it affects.</li><li>Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field.</li><li>Expected to integrate and coordinate the operations that concern an important unit in the facility.</li></ul>

We are hiring a PMO Project Manager & Business Analyst to support project planning, execution, reporting, and governance across complex cross-functional initiatives. The role will maintain accurate project data, support resource allocation and bandwidth tracking, and provide leadership with clear visibility into project timelines and critical decisions. You will guide project teams through end-to-end processes, support communication and decision-making, and use data to improve project execution. The position requires strong agility, stakeholder management, and the ability to operate effectively in a fast-changing environment.<br>NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br>Key Responsibilities Maintain project databases and ensure accurate, timely updates for weekly and bi-weekly PMO reporting. Support project managers with project planning, scoping, execution, and timeline management. Prepare leadership communications, decision papers, and project status updates. Guide project teams through end-to-end project management and governance processes. Track resource allocation, team bandwidth, and project capacity across multiple initiatives. Support annual project intake, review, prioritization, and consolidation activities. Build and maintain project reporting views and dashboards using relevant data and reporting tools. Collaborate with cross-functional stakeholders to drive alignment, resolve challenges, and support effective project delivery.<br>Requirements Bachelor's degree in a relevant field.4+ years of experience in project management, project control, PMO, business analysis, or related roles. Demonstrated experience managing or supporting large, cross-functional projects and initiatives. Strong stakeholder management skills with the ability to communicate effectively with multiple organizational levels. Experience using data and performance metrics to identify opportunities and drive improvements. Strong ability to work independently, manage multiple priorities, and operate effectively in an agile and ambiguous environment. Experience with Tableau and SQL is preferred.

<p>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.</p><p>Could you be the full-timeOPC Wayside Manager in Cairo we re looking for?</p><p>Your future role</p><p>Take on a new challenge and apply your construction management expertise in a cutting-edge field. You ll work alongside collaborative and detail-oriented teammates. You'll play a key role in ensuring the seamless execution of line segment construction activities, contributing to the successful delivery of our projects. Day-to-day, you ll work closely with teams across the business (such as civil partners, internal subsystems, and Alstom construction managers), coordinate priorities, and ensure compliance with EHS guidelines, and much more. You ll specifically take care of managing weekly coordination meetings and ensuring timely issuance of PTWs (Permit to Work), but also oversee the resolution of interface issues and the closure of snags in alignment with project timelines.</p><p>We ll look to you for:</p><ul><li>Coordinating weekly meetings with subsystems to assign PTW priorities for line segments.</li><li>Issuing PTWs on time to prevent delays.</li><li>Engaging with civil partners to agree on remaining works related to line segments.</li><li>Ensuring shared working areas are managed without disruption to Alstom activities.</li><li>Managing the milestones related to line segments.</li><li>Overseeing and coordinating line segment gauge tests with the Alstom team.</li><li>Managing civil partners for beam rectification works and organizing weekly KPI meetings.</li><li>Mobilizing execution teams and aligning with Alstom construction managers.</li><li>Coordinating with civil partners and internal subsystems to resolve interface issues and unblock line segments.</li><li>Anticipating and addressing issues and concerns proactively.</li><li>Ensuring timely signature of checklists with civil partners and subsystems.</li><li>Managing and closing all snags in checklists within agreed timelines.</li><li>Following up with civil partners on open points and blocking issues in checklists.</li><li>Implementing and adhering to EHS guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>All about you</p><p>We value passion and attitude over experience. That s why we don t expect you to have every single skill. Instead, we ve listed some that we think will help you succeed and grow in this role:</p><ul><li>Engineering degree.</li><li>10-15 years of experience as a construction manager.</li><li>Knowledge of rail installation processes.</li><li>Strong coordination and stakeholder management skills.</li><li>Proven ability to manage complex projects with multiple interfaces.</li><li>Commitment to safety and EHS guidelines.</li><li>Excellent problem-solving and communication skills.</li></ul><p>Things you ll enjoy</p><p>Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You ll also:</p><ul><li>Enjoy stability, challenges, and a long-term career free from boring daily routines.</li><li>Work with new security standards for rail signalling.</li><li>Collaborate with transverse teams and helpful colleagues.</li><li>Contribute to innovative projects.</li><li>Utilise our dynamic and inclusive working environment.</li><li>Steer your career in whatever direction you choose across functions and countries.</li><li>Benefit from our investment in your development, through award-winning learning.</li><li>Progress towards leadership roles or specialized expertise in construction management.</li></ul><p>You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you!</p><p>Important to note</p><p>As a global business, we re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We re committed to creating an inclusive workplace for everyone. You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you!</p><p>Important to note</p><p>As a global business, we re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We re committed to creating an inclusive workplace for everyone. Job Segment: Manager, Management</p>

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>The Admin – Real Estate Operations will be responsible for the accurate and timely coordination of all administrative tasks related to Talabat's real estate portfolio. This includes collecting, organizing, and sharing documentation required for lease agreements, renewals, approvals, and internal compliance. The role plays a critical support function in ensuring operational continuity and audit readiness across the real estate team.<br><br>Key Responsibilities<br><br>Documentation & Record Management<br><br>Collect, verify, and organize all required documentation for new leases, lease renewals, extensions, and contract terminations. Maintain an organized digital and physical filing system for all lease-related paperwork, contracts, approval forms, and legal documents. Ensure documents are properly named, tracked, and stored in alignment with internal governance protocols.<br><br>Coordination & Communication<br><br>Coordinate with internal stakeholders (e.g., legal, finance, operations) to gather required inputs for real estate paperwork. Liaise with landlords and property managers to request or submit supporting documentation. Track the progress of document collection and flag pending items to the Real Estate Manager or Sr. Manager.<br><br>Compliance & Tracking<br><br>Ensure documentation submitted meets internal formatting, policy, and approval standards. Support the real estate team in preparing materials for internal approvals and audits. Maintain trackers for active, pending, and upcoming lease-related documentation.<br><br>Process Adherence<br><br>Follow established checklists and workflows to ensure nothing is missed in the leasing lifecycle. Assist in refining documentation workflows to improve turnaround time and reduce errors.<br><br>WHAT DID WE ORDER?<br><br>2 years of experience in administrative, operations, or real estate coordination roles. Strong organizational skills and attention to detail. Ability to manage multiple requests and deadlines simultaneously. Basic familiarity with real estate contracts is a plus. Proficiency in Microsoft Excel, Google Drive, and document management tools.