office manager Jobs

<p><h4>Position summary</h4> <p>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and</p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions or offerings.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Process all payment methods in accordance with accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.</p> <p>Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank</p><p></p>

<p>Position: Patient Care Lead Position Purpose The Patient Care Lead plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. The Patient Care Lead serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the Patient Care Lead brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient s experience convenient and compliant. At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve. Duties and Responsibilities Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders. Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines. Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures. Maintain accurate, complete patient files, prepared for timely submission in line with project standards. Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation. Ensure patients receive their medications efficiently and without delay. Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team. Maintain and update electronic records related to patient data and quality assurance. Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings. Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs). Perform administrative duties related to program operations and general office support. Utilize Axios Patient Management System (PMS) exclusively for all program activities. Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures. Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs. Promote awareness of escalation protocols for any deviations or non-compliance issues. Support governance and operational monitoring activities across all Axios programs. Provide guidance, training, and ongoing support to subordinates and newly onboarded team members to ensure smooth integration and performance. Liaise with external stakeholders to ensure clear, effective, and professional communication. Ensure the satisfaction of all involved external stakeholders by providing high quality service Collaborate with various internal divisions to ensure alignment. Ensure proper utilization of all provided digital platforms for both internal and external usage. Oversee the day-to-day operations to ensure timely, accurate processing of patient applications and support requests. Ensure the team provides compassionate and effective support to patients, addressing their needs, and resolving issues promptly. Conduct regular team meetings to review progress, address challenges, and drive improvements. Conduct field visits to meet with healthcare providers, and other stakeholders. Conduct quality assurance and monitoring procedures for Patient Safety data reporting. Perform additional duties as assigned by your line manager. Relationships Work closely with the Line Manager and program team members. Work with the related divisions of Axios. Maintain ongoing and frequent communication with Axios staff. External Partners. Benefits of working with Axios include: Paying fair market value Annual performance-based bonus (based on role, levels, and contract) Premium Private health insurance Career progression aligned with a competency framework. Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients' lives. Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs. Competencies Application of job knowledge. Concern for order and quality. Adaptability and flexibility. Dependability. Teamwork.</p><p><strong>Desired Candidate Profile</strong></p><p>Educational Background and Experience A degree in a Scientific or healthcare-related field is preferred Hands-on experience in a healthcare or scientific field or NGO is ideal Experience in data monitoring and management is an advantage. Experience coordinating and handling logistics/supply chain is a plus Experience in customer service management Job Circumstances The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region. Flexibility in ability to travel as well as working hours is essential.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Would you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon’s sustainability goals?<br>Equal parts advisor and operating partner, Amazon’s team of Delivery Partner Managers and Senior Managers assists and guides our Amazon DSPs (Delivery Service Partner) business owners as they build and grow successful last-mile businesses during a transformational time.<br>As a Sr. Delivery Partner Senior Manager, you will manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, you will work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.<br>Key job responsibilities<br>Partner with 25-30 DSP owners across Egypt including entrepreneurs and established businesses in last mile industry, or seasoned logistics carriers (Depending on business program)<br>Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics.<br>Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.<br>Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.<br>As Lead, the Delivery Partner Senior Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.<br>Collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, Fleet, and Network Health, to name a few. The Delivery Partner Senior Managers support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and Strategy.<br>The Delivery Partner Senior Manager will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively.<br>A day in the life<br>A day in the life<br>Safety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance.<br>Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period.<br>Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only)<br>Performance: Coach and ensure effective upskilling and utilisation of AMZL tools.<br>Performance: Deep dive to identify customer metric improvement opportunities.<br>Performance: Champion the consistent application of Last Mile processes within Delivery Stations – challenge UTR processes that impact OTR.<br>Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive)<br>Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.<br>Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements)<br>Experience: Communication alignment to DSP business owners following close collaboration with OTR partners.<br>Be the voice of the DSP within and represent them within the AMZL business.<br>Experience: Improve driver standards to protect brand image.<br>Capacity Management: Work with the DSP’s to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands.<br>- Experience using analytical, account management, and productivity tools, such as, Oracle Business Intelligence, SalesForce, Tableau, or similar<br>- 8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience<br>- MBA<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<p>Are you a visionary leader with a passion for creating exceptional retail experiences? Do you thrive in dynamic environments where every day brings new opportunities to innovate and inspire? We are seeking an extraordinary <strong>Mall Manager</strong> to lead our vibrant retail destination in <strong>Cairo, Egypt</strong>. This is your chance to shape the future of shopping and entertainment, driving success through strategic leadership and impeccable operational execution. If you're ready to make a significant impact in a bustling, full-time, on-site role, then this is the perfect opportunity for you!</p> <p><strong>Overview:</strong> As the Mall Manager, you will be the driving force behind the overall success and profitability of our premier retail property. You will be responsible for overseeing all facets of mall operations, ensuring a world-class experience for tenants and visitors alike. This is a pivotal leadership role where your strategic vision and operational prowess will directly contribute to the mall's reputation as a leading destination.</p> <p><strong>Responsibilities:</strong></p> <ul> <li><strong>Strategic Leadership:</strong> Develop and implement comprehensive business strategies to enhance mall performance, tenant satisfaction, and customer engagement.</li> <li><strong>Operational Excellence:</strong> Oversee all daily operations, including security, maintenance, cleaning, and facilities management, ensuring the highest standards are consistently met.</li> <li><strong>Financial Management:</strong> Manage budgets, control expenses, and drive revenue growth through effective lease management, marketing initiatives, and operational efficiencies.</li> <li><strong>Tenant Relations:</strong> Cultivate strong relationships with tenants, addressing their needs, ensuring lease compliance, and fostering a collaborative retail community.</li> <li><strong>Sales & Marketing:</strong> Collaborate with the marketing team to develop and execute innovative campaigns and events that attract visitors and boost sales for tenants.</li> <li><strong>Team Leadership:</strong> Recruit, train, and mentor a high-performing team, fostering a culture of excellence, accountability, and continuous improvement.</li> <li><strong>Risk Management:</strong> Implement robust safety and security protocols to ensure a safe and secure environment for all patrons and staff.</li> <li><strong>Community Engagement:</strong> Represent the mall within the local community, building positive relationships and identifying opportunities for partnership.</li> </ul> <p><strong>Skills & Technologies:</strong> Success in this role demands a blend of strong <strong>Administration</strong>, <strong>Management</strong>, and deep expertise in <strong>Retail Operations</strong>. You will leverage skills in strategic planning, financial oversight, team leadership, and stakeholder communication to navigate the complexities of a large-scale retail environment.</p> <p><strong>Growth Opportunities:</strong> This role offers significant opportunities for professional growth within a dynamic and expanding organization. As a key leader, you will have the chance to implement innovative strategies, develop new initiatives, and mentor future leaders, expanding your influence and expertise in the retail and real estate sectors.</p> <p><strong>Team & Culture:</strong> Join a dedicated and passionate team committed to delivering exceptional experiences. Our culture values collaboration, innovation, and a proactive approach to challenges. You will work alongside professionals who are experts in their fields, all striving to make our mall a vibrant hub for the community.</p> <p><strong>Impact:</strong> Your leadership will directly influence the economic success of our tenants, the satisfaction of our visitors, and the overall standing of the mall as a premier destination in Cairo. You will play a crucial role in shaping memorable experiences and contributing to the local economy.</p><p><strong>Requirements</strong></p><ul> <li><strong>Seasoned Leadership:</strong> A minimum of <strong>10-12 years of progressive experience</strong> in retail management, operations management, or a similar leadership role within a large commercial or retail environment.</li> <li><strong>Managerial Prowess:</strong> Proven experience at a <strong>Manager career level</strong>, demonstrating exceptional leadership, decision-making, and problem-solving capabilities.</li> <li><strong>Essential Skills:</strong></li> <ul> <li><strong>Administration:</strong> Demonstrated excellence in administrative oversight and process optimization.</li> <li><strong>Management:</strong> Superior abilities in strategic planning, resource allocation, and performance management.</li> <li><strong>Retail Operations:</strong> In-depth understanding and hands-on experience in managing complex retail environments.</li> <li><strong>Sales Management:</strong> A strong track record in driving sales growth and implementing effective retail strategies.</li> <li><strong>Customer Service:</strong> A passion for delivering unparalleled customer experiences and fostering strong tenant relationships.</li> <li><strong>Team Leadership:</strong> Proven ability to inspire, motivate, and develop high-performing teams.</li> <li><strong>Strategic Planning:</strong> Capacity to develop and execute long-term strategies for mall growth and profitability.</li> <li><strong>Financial Management:</strong> Expertise in budget management, financial analysis, and cost control.</li> <li><strong>Lease Management:</strong> Experience in managing tenant leases, renewals, and compliance.</li> <li><strong>Marketing Strategy:</strong> Ability to contribute to and understand effective retail marketing initiatives.</li> <li><strong>Problem Solving:</strong> Adept at identifying challenges and implementing effective solutions swiftly.</li> <li><strong>Stakeholder Communication:</strong> Excellent verbal and written communication skills to engage with tenants, staff, and external partners.</li> <li><strong>Security Management:</strong> Understanding and implementation of robust security protocols.</li> <li><strong>Facility Management:</strong> Experience overseeing building maintenance and operational efficiency.</li> <li><strong>Negotiation:</strong> Strong negotiation skills for tenant agreements and vendor contracts.</li> </ul> </ul>

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>The Admin – Real Estate Operations will be responsible for the accurate and timely coordination of all administrative tasks related to Talabat's real estate portfolio. This includes collecting, organizing, and sharing documentation required for lease agreements, renewals, approvals, and internal compliance. The role plays a critical support function in ensuring operational continuity and audit readiness across the real estate team.<br><br>Key Responsibilities<br><br>Documentation & Record Management<br><br>Collect, verify, and organize all required documentation for new leases, lease renewals, extensions, and contract terminations. Maintain an organized digital and physical filing system for all lease-related paperwork, contracts, approval forms, and legal documents. Ensure documents are properly named, tracked, and stored in alignment with internal governance protocols.<br><br>Coordination & Communication<br><br>Coordinate with internal stakeholders (e.g., legal, finance, operations) to gather required inputs for real estate paperwork. Liaise with landlords and property managers to request or submit supporting documentation. Track the progress of document collection and flag pending items to the Real Estate Manager or Sr. Manager.<br><br>Compliance & Tracking<br><br>Ensure documentation submitted meets internal formatting, policy, and approval standards. Support the real estate team in preparing materials for internal approvals and audits. Maintain trackers for active, pending, and upcoming lease-related documentation.<br><br>Process Adherence<br><br>Follow established checklists and workflows to ensure nothing is missed in the leasing lifecycle. Assist in refining documentation workflows to improve turnaround time and reduce errors.<br><br>WHAT DID WE ORDER?<br><br>2 years of experience in administrative, operations, or real estate coordination roles. Strong organizational skills and attention to detail. Ability to manage multiple requests and deadlines simultaneously. Basic familiarity with real estate contracts is a plus. Proficiency in Microsoft Excel, Google Drive, and document management tools.

<strong>Country Operations Manager<br><br></strong>Egypt<br><br><strong>About Kerten Hospitality<br><br></strong>Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food &amp; Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International &amp; local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.<br><br>Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of <strong>Connection, Curation, Innovation, and Leading the Way</strong>.<br><br><strong>About The Properties<br><br></strong><strong>The House Residence Fouka Bay: </strong>The House Residence Fouka Bay is a beachfront lifestyle destination located along Egypt’s Mediterranean coast, approximately 200 km west of Alexandria and within easy reach of Cairo. The property features 40 fully serviced rooms, complemented by curated F&amp;B outlets, vibrant communal spaces, and extensive landscaped areas. Guests can enjoy swimming pools distributed throughout the resort, water-sport activities, event and celebration spaces, and a lively clubhouse atmosphere. The House Residence Fouka Bay blends relaxed luxury with warm hospitality, positioning itself as a seasonal lifestyle hub for families and leisure travelers seeking a distinctive coastal escape.<br><br><strong>D-Bay by Cloud 7</strong> is a beachfront destination located along Egypt’s North Coast, approximately 180 km west of Alexandria. The property comprises 30 seaside cabanas and features one signature restaurant, Charcood, offering a relaxed yet vibrant dining experience by the sea. Designed as a Cloud 7 lifestyle concept, D-Bay delivers a laid-back coastal atmosphere, combining casual luxury, curated experiences, and warm hospitality for leisure-focused travelers.<br><br><strong>Fouka Bay Bungalows by Cloud 7</strong> is a tranquil lagoon-side retreat set within Fouka Bay on Egypt’s Mediterranean coast. The property features 32 cabanas/bungalows beautifully positioned around an outstanding lagoon and is complemented by one restaurant, Joontos. Designed for relaxed stays, the bungalows offer a serene lifestyle experience that blends nature, comfort, and Cloud 7’s signature approach to effortless hospitality.<br><br><strong>Il Monte Galala by Cloud 7 is</strong> a vibrant lagoon-centric lifestyle destination located in Sokhna, along the Red Sea coast, just 75 minutes from Cairo. The property features 153 thoughtfully designed cabanas, set around stunning crystal lagoons and complemented by curated F&amp;B outlets, recreational facilities, and lively communal spaces. Designed as a year-round getaway, Il Monte Galala blends unique architecture, nature-driven design, and Cloud 7’s signature effortless hospitality. Positioned as a social and experience-led resort, it caters to families, couples, and young-at-heart travelers seeking a distinctive escape combining relaxation, activities, and a strong sense of community.<br><br><strong>About The Role<br><br></strong>KEY RESPONSIBILITIES<br><br><ul><li>Act as the legally appointed Manager for the properties in Egypt, as registered with and licensed by the Ministry of Tourism.</li><li>Serve as authorised signatory for all agreements, and official documents executed by the company, in line with internal approval and delegation of authority policies.</li><li>Represent the company before local authorities, government bodies, and regulators, including the Ministry of Tourism, and other relevant entities.</li><li>Ensure timely obtaining, maintenance, and renewal of all company licences, registrations, permits, and Ministry of Tourism approvals.</li><li>Ensure full compliance with the Egyptian Companies Law and all applicable local laws, regulations, and corporate governance requirements.</li><li>Coordinate closely with the company's appointed Egyptian auditor on tax, finance, and statutory filings, ensuring deadlines and obligations are met.</li><li>Maintain accurate corporate records and ensure proper documentation of company decisions, agreements, and regulatory correspondence.</li><li>Support the pre-opening of new properties across the Egypt portfolio, including planning, critical path management, recruitment, training, systems set-up, and operational readiness.</li><li>Act as a key support and relief leader to the senior operations team, stepping in to lead properties or projects as required.</li><li>Drive guest satisfaction, service excellence, and operational efficiency across Rooms, F&amp;B, Recreation, and support departments.</li><li>Ensure compliance with health, safety, hygiene, security, and Ministry of Tourism classification and operating standards across all properties.</li><li>Build and develop strong local teams, supporting talent acquisition, succession planning, and a culture aligned with Kerten Hospitality's values.</li><li>Build and maintain effective relationships with owners, developers, partners, and key stakeholders in Egypt.</li><li>Collaborate with Group functions including Finance, HR, Legal, Commercial, and Development to support the growth of the Egypt portfolio.<br><br></li></ul><strong>Experience &amp; Skills<br><br></strong><ul><li>Minimum of 10 years' experience in hotel management activities, including at least 3 years as a manager in a 4-star or 5-star hotel in Egypt (or equivalent in a hotel abroad).</li><li>Pre-opening experience is highly desirable.</li><li>Egyptian national with no criminal convictions, evidenced by a valid criminal status certificate is required.</li><li>Holder of a decree, as required by the Ministry of Tourism for appointment as a hotel management company manager.</li><li>Proficiency in at least one foreign language, evidenced by a certificate from a recognised language centre or education provider.</li><li>Able to commit to a full-time role restricted to the management of one hotel management company only.</li><li>Fluent Arabic and English, additional language certificate is required.</li><li>Strong knowledge of Egyptian hospitality regulations, Ministry of Tourism procedures, and local business practices.</li><li>Solid understanding of hotel operations, financial management, budgeting, and P&amp;L accountability.</li><li>Experience dealing with government authorities and managing licensing, compliance, and regulatory matters.</li><li>High level of integrity, discretion, and accountability, appropriate to the responsibilities of a legal representative and authorised signatory.<br><br></li></ul>JOINING OUR TEAM MEANS<br><br><ul><li>Competitive Compensation: A rewarding package tailored to your experience.</li><li>Career Growth: Opportunities for advancement within our dynamic organisation.</li><li>Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.<br><br></li></ul>Apply CRAFT YOUR CAREER. - Kerten Hospitality

<strong>Country Manager<br><br></strong>Egypt<br><br><strong>About Kerten Hospitality<br><br></strong>Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food &amp; Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International &amp; local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.<br><br>Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of <strong>Connection, Curation, Innovation, and Leading the Way</strong>.<br><br><strong>About The Properties<br><br></strong><strong>The House Residence Fouka Bay: </strong>The House Residence Fouka Bay is a beachfront lifestyle destination located along Egypt’s Mediterranean coast, approximately 200 km west of Alexandria and within easy reach of Cairo. The property features 40 fully serviced rooms, complemented by curated F&amp;B outlets, vibrant communal spaces, and extensive landscaped areas. Guests can enjoy swimming pools distributed throughout the resort, water-sport activities, event and celebration spaces, and a lively clubhouse atmosphere. The House Residence Fouka Bay blends relaxed luxury with warm hospitality, positioning itself as a seasonal lifestyle hub for families and leisure travelers seeking a distinctive coastal escape.<br><br><strong>D-Bay by Cloud 7</strong> is a beachfront destination located along Egypt’s North Coast, approximately 180 km west of Alexandria. The property comprises 30 seaside cabanas and features one signature restaurant, Charcood, offering a relaxed yet vibrant dining experience by the sea. Designed as a Cloud 7 lifestyle concept, D-Bay delivers a laid-back coastal atmosphere, combining casual luxury, curated experiences, and warm hospitality for leisure-focused travelers.<br><br><strong>Fouka Bay Bungalows by Cloud 7</strong> is a tranquil lagoon-side retreat set within Fouka Bay on Egypt’s Mediterranean coast. The property features 32 cabanas/bungalows beautifully positioned around an outstanding lagoon and is complemented by one restaurant, Joontos. Designed for relaxed stays, the bungalows offer a serene lifestyle experience that blends nature, comfort, and Cloud 7’s signature approach to effortless hospitality.<br><br><strong>Il Monte Galala by Cloud 7 is</strong> a vibrant lagoon-centric lifestyle destination located in Sokhna, along the Red Sea coast, just 75 minutes from Cairo. The property features 153 thoughtfully designed cabanas, set around stunning crystal lagoons and complemented by curated F&amp;B outlets, recreational facilities, and lively communal spaces. Designed as a year-round getaway, Il Monte Galala blends unique architecture, nature-driven design, and Cloud 7’s signature effortless hospitality. Positioned as a social and experience-led resort, it caters to families, couples, and young-at-heart travelers seeking a distinctive escape combining relaxation, activities, and a strong sense of community.<br><br><strong>About The Role<br><br></strong>KEY RESPONSIBILITIES<br><br><ul><li>Act as the legally appointed Manager for the properties in Egypt, as registered with and licensed by the Ministry of Tourism.</li><li>Serve as authorised signatory for all agreements, and official documents executed by the company, in line with internal approval and delegation of authority policies.</li><li>Represent the company before local authorities, government bodies, and regulators, including the Ministry of Tourism, and other relevant entities.</li><li>Ensure timely obtaining, maintenance, and renewal of all company licences, registrations, permits, and Ministry of Tourism approvals.</li><li>Ensure full compliance with the Egyptian Companies Law and all applicable local laws, regulations, and corporate governance requirements.</li><li>Coordinate closely with the company's appointed Egyptian auditor on tax, finance, and statutory filings, ensuring deadlines and obligations are met.</li><li>Maintain accurate corporate records and ensure proper documentation of company decisions, agreements, and regulatory correspondence.</li><li>Support the pre-opening of new properties across the Egypt portfolio, including planning, critical path management, recruitment, training, systems set-up, and operational readiness.</li><li>Act as a key support and relief leader to the senior operations team, stepping in to lead properties or projects as required.</li><li>Drive guest satisfaction, service excellence, and operational efficiency across Rooms, F&amp;B, Recreation, and support departments.</li><li>Ensure compliance with health, safety, hygiene, security, and Ministry of Tourism classification and operating standards across all properties.</li><li>Build and develop strong local teams, supporting talent acquisition, succession planning, and a culture aligned with Kerten Hospitality's values.</li><li>Build and maintain effective relationships with owners, developers, partners, and key stakeholders in Egypt.</li><li>Collaborate with Group functions including Finance, HR, Legal, Commercial, and Development to support the growth of the Egypt portfolio.<br><br></li></ul><strong>Experience &amp; Skills<br><br></strong><ul><li>Minimum of 10 years' experience in hotel management activities, including at least 3 years as a manager in a 4-star or 5-star hotel in Egypt (or equivalent in a hotel abroad).</li><li>Pre-opening experience is highly desirable.</li><li>Egyptian national with no criminal convictions, evidenced by a valid criminal status certificate is required.</li><li>Holder of a decree, as required by the Ministry of Tourism for appointment as a hotel management company manager.</li><li>Proficiency in at least one foreign language, evidenced by a certificate from a recognised language centre or education provider.</li><li>Able to commit to a full-time role restricted to the management of one hotel management company only.</li><li>Fluent Arabic and English, additional language certificate is required.</li><li>Strong knowledge of Egyptian hospitality regulations, Ministry of Tourism procedures, and local business practices.</li><li>Solid understanding of hotel operations, financial management, budgeting, and P&amp;L accountability.</li><li>Experience dealing with government authorities and managing licensing, compliance, and regulatory matters.</li><li>High level of integrity, discretion, and accountability, appropriate to the responsibilities of a legal representative and authorised signatory.<br><br></li></ul>JOINING OUR TEAM MEANS<br><br><ul><li>Competitive Compensation: A rewarding package tailored to your experience.</li><li>Career Growth: Opportunities for advancement within our dynamic organisation.</li><li>Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.<br><br></li></ul>Apply CRAFT YOUR CAREER. - Kerten Hospitality

<strong>Job Title<br><br></strong>Work Permit Manager<br><br><strong>Job Description<br><br></strong>Handling inhouse work permit function<br><br>ob Description<br><br>Work Permit &amp; Immigration Manager<br><br><strong>Job Title:</strong> Work Permit &amp; Immigration Manager<br><br><strong>Department:</strong> Payroll<br><br><strong>Reports To:</strong> Associate Director, Payroll<br><br><strong>Location:</strong> Egypt<br><br><strong>Job Summary<br><br></strong>The Work Permit &amp; Immigration Manager is responsible for managing the end-to-end work permit, residency, visa, and immigration processes for expatriate employees working in Egypt. The role ensures full compliance with Egyptian labor, immigration, and governmental regulations while facilitating the efficient onboarding, renewal, transfer, assignment, and separation of expatriate employees.<br><br>The position serves as the organization's subject matter expert (SME) on immigration and expatriate compliance, partnering closely with Payroll, People Solutions, Legal, Finance, Government Relations, and external authorities to ensure operational excellence, regulatory compliance, and a seamless employee experience.<br><br>The role is also responsible for managing workforce localization compliance, work permit quotas, government inspections, immigration audits, and expatriate reporting while driving process improvements and automation initiatives.<br><br>Key Responsibilities<br><br>Work Permit &amp; Immigration Management <br><br><ul><li>Manage the end-to-end lifecycle of work permits and residency permits for expatriate employees.</li><li> Ensure timely processing of:</li><ul><li>New work permits</li><li>Renewals</li><li>Transfers</li><li>Amendments</li><li>Cancellations</li><li>Exit procedures</li></ul><li>Oversee visa applications and residency documentation requirements.</li><li>Ensure all expatriate employees maintain valid legal authorization to work and reside in Egypt.</li><li>Maintain accurate immigration records and employee files.<br></li></ul>Compliance &amp; Regulatory Management <br><br><ul><li> Ensure compliance with all applicable:</li><ul><li>Egyptian Labor Laws</li><li>Immigration Laws</li><li>Ministry of Manpower regulations</li><li>General Authority requirements</li><li>Residency and visa regulations</li></ul><li>Monitor legislative and regulatory changes impacting expatriate employment.</li><li>Assess compliance risks and recommend mitigation strategies.</li><li>Develop and maintain internal immigration policies and procedures.</li><li>Ensure adherence to government requirements related to employment of foreign nationals.<br></li></ul>Expatriate Workforce Planning &amp; Localization<br><br><ul><li>Manage expatriate employment quotas and workforce localization requirements.</li><li>Monitor foreign national headcount against statutory limitations.</li><li>Advise business leaders on expatriate workforce planning and compliance requirements.</li><li>Support strategic workforce decisions involving expatriate talent.</li><li>Partner with recruitment and HR teams to ensure compliance before hiring foreign employees.<br><br></li></ul>Government Relations &amp; External Stakeholder Management <br><br><ul><li> Serve as the primary liaison with:</li><ul><li>Ministry of Manpower</li><li>Immigration Authorities</li><li>Passport and Residency Departments</li><li>Relevant Government Agencies</li></ul><li>Build and maintain effective working relationships with governmental stakeholders.</li><li>Manage relationships with external legal advisors and immigration consultants.</li><li>Coordinate and facilitate submission of all required documentation to governmental entities.<br></li></ul>Expatriate Onboarding &amp; Offboarding<br><br>Onboarding<br><br><ul><li>Support expatriate employees and business leaders throughout the work authorization process.</li><li>Coordinate immigration requirements prior to employee commencement.</li><li>Ensure all approvals and permits are obtained before employment begins.</li><li>Provide guidance on relocation and residency requirements.<br><br></li></ul>Offboarding<br><br><ul><li>Manage permit cancellations and residency closures.</li><li>Ensure compliance with governmental requirements upon expatriate separation.</li><li>Coordinate final immigration clearances and documentation.<br><br></li></ul>Audit, Inspection &amp; Risk Management<br><br><ul><li>Lead all work permit and immigration audits, inspections, and governmental reviews.</li><li>Prepare required compliance documentation.</li><li>Respond to government inquiries and inspection findings.</li><li>Maintain audit-ready records and documentation.</li><li>Implement corrective actions resulting from inspections and compliance reviews.<br><br></li></ul>Reporting &amp; Compliance Monitoring <br><br><ul><li>Develop and maintain expatriate compliance dashboards.</li><li> Track:</li><ul><li>Work permit expirations</li><li>Residency renewals</li><li>Visa validity</li><li>Compliance status</li><li>Quota utilization</li><li>Government filing deadlines</li></ul><li>Produce periodic reports for leadership.</li><li>Escalate compliance risks and renewal exceptions.</li><li>Monitor KPIs and service-level commitments.<br></li></ul>Process Improvement &amp; Digital Transformation<br><br><ul><li>Identify opportunities to streamline and automate immigration processes.</li><li>Implement tracking mechanisms and workflow improvements.</li><li>Develop standard operating procedures and governance controls.</li><li>Enhance reporting capabilities and compliance monitoring tools.</li><li>Support payroll and HR transformation initiatives impacting expatriate administration.<br><br></li></ul>Stakeholder Management &amp; Advisory <br><br><ul><li> Provide expert guidance on immigration implications of:</li><ul><li>New hires</li><li>Internal transfers</li><li>Promotions</li><li>Compensation changes</li><li>International assignments</li><li>Business restructuring</li></ul><li> Partner with:</li><ul><li>Payroll</li><li>People Solutions</li><li>Talent Acquisition</li><li>Legal</li><li>Finance</li><li>External Authorities</li></ul><li>Act as the organization's subject matter expert on employment eligibility and expatriate compliance.<br></li></ul><strong>Qualifications<br><br></strong>Education<br><br><strong>Required<br><br></strong><ul><li>Bachelor's Degree in Business Administration, Human Resources, Public Administration, Law, Political Science, International Relations, or related field.<br><br></li></ul><strong>optional<br><br></strong><ul><li>Master's Degree or Postgraduate Diploma in Human Resources, Business Administration, Labor Law, International Mobility, or related discipline.<br><br></li></ul><strong>Experience<br><br></strong>Required <br><br><ul><li> 8–10+ years of experience in:</li><ul><li>Work Permit Administration</li><li>Immigration Management</li><li>Government Relations</li><li>HR Operations</li><li>Compliance Management</li></ul><li>Minimum 3 years in a leadership or managerial role.</li><li>Extensive experience dealing with Egyptian governmental authorities and immigration agencies.</li><li>Proven experience managing expatriate populations in a multinational organization.</li><li>Experience conducting audits, inspections, and compliance reviews.</li><li>Strong knowledge of foreign labor regulations and permit requirements in Egypt.<br></li></ul><strong>Preferred<br><br></strong><ul><li>Experience in BPO, Shared Services, Technology, or multinational environments.</li><li>Experience supporting high-volume expatriate populations.</li><li>Experience with global mobility programs and international assignments.</li><li>Experience implementing HRIS and compliance tracking systems.<br><br></li></ul>Technical Knowledge<br><br>Advanced Knowledge Of<br><br><ul><li>Egyptian Labor Law</li><li>Egyptian Immigration Regulations</li><li>Work Permit Requirements</li><li>Residency Permit Processes</li><li>Ministry of Manpower Regulations</li><li>Expatriate Employment Requirements</li><li>Government Inspection Procedures</li><li>Workforce Localization Requirements</li><li>Visa Administration Processes</li><li>Foreign Employee Compliance Requirements<br><br></li></ul>Working Knowledge Of<br><br><ul><li>Payroll operations</li><li>Tax implications affecting expatriates</li><li>HR lifecycle processes</li><li>Compensation and benefits administration</li><li>Employment contracts and labor compliance<br><br></li></ul>Core Competencies<br><br>Leadership Competencies<br><br><ul><li>Strategic Thinking</li><li>Decision Making</li><li>Stakeholder Influence</li><li>Team Leadership</li><li>Accountability</li><li>Change Management</li><li>Results Orientation<br><br></li></ul>Functional Competencies<br><br><ul><li>Immigration Expertise</li><li>Government Relations</li><li>Regulatory Compliance</li><li>Risk Management</li><li>Policy Interpretation</li><li>Workforce Planning</li><li>Audit Management</li><li>Vendor Management</li><li>Process Governance<br><br></li></ul>Behavioral Competencies<br><br><ul><li>Integrity and Confidentiality</li><li>Attention to Detail</li><li>Problem Solving</li><li>Customer Focus</li><li>Relationship Building</li><li>Adaptability</li><li>Resilience</li><li>Professional Judgment<br><br></li></ul>Technical Skills<br><br><ul><li>Advanced Microsoft Excel</li><li>Workday HRIS (preferred)</li><li>Immigration Case Management Systems</li><li>Reporting &amp; Analytics</li><li>Compliance Tracking Tools</li><li>Process Documentation</li><li>Project Management</li><li>Power BI (preferred)</li><li>Microsoft PowerPoint</li><li>Government Portal Administration<br><br></li></ul>Key Performance Indicators (KPIs)<br><br><ul><li>100% timely renewal of work permits and residency permits.</li><li>Zero fines or penalties resulting from non-compliance.</li><li>Government filing accuracy rate.</li><li>Expatriate onboarding cycle time.</li><li>Immigration case resolution turnaround time.</li><li>Compliance audit success rate.</li><li>Accuracy of compliance dashboard and reporting.</li><li>Permit renewal SLA achievement.</li><li>Workforce localization compliance achievement.</li><li>Stakeholder satisfaction scores.<br><br></li></ul>Concentrix Leadership Expectations<br><br><ul><li>Demonstrate Concentrix values through compliance, accountability, and customer focus.</li><li>Drive excellence in expatriate employee experience and regulatory compliance.</li><li>Foster strong partnerships with governmental authorities and business leaders.</li><li>Lead continuous improvement and automation initiatives.</li><li>Promote a culture of operational excellence, governance, and proactive risk management.</li><li>Ensure the organization remains fully compliant while enabling business growth through efficient management of expatriate talent.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>About Aventura</b><br>Aventura is a UAE-based travel agency focused on delivering exceptional travel experiences and high-quality services to individual, corporate, and hospitality clients.<br>We are looking for an experienced and highly organized <b>Accounting Manager</b> to join our Egypt-based team and provide comprehensive accounting and financial support to Aventura's UAE operations.<br>The successful candidate will manage the day-to-day accounting function, maintain accurate financial records, oversee receivables and payables, monitor cash flow, support financial reporting, and ensure effective financial controls across the business.<br><b>Key Responsibilities</b><br><b>1. Accounting &amp; Financial Management</b><ul><li>Manage the day-to-day accounting operations for Aventura's UAE business.</li><li>Maintain accurate and up-to-date accounting records in accordance with applicable accounting standards and company policies.</li><li>Oversee general ledger, journal entries, accruals, prepayments, reconciliations, and month-end closing activities.</li><li>Prepare and review monthly management accounts and financial reports.</li><li>Monitor revenue, expenses, profitability, and financial performance.</li><li>Ensure proper allocation and recording of revenues and costs by business line, client, supplier, and transaction where applicable.</li><li>Maintain organized and accurate financial documentation and supporting records.</li></ul><br><b>2. Accounts Receivable &amp; Revenue Control</b><ul><li>Monitor customer accounts and outstanding receivables.</li><li>Follow up on overdue payments and coordinate with the Sales and Operations teams regarding collection.</li><li>Ensure invoices are issued accurately and on time.</li><li>Reconcile customer accounts and investigate discrepancies.</li><li>Monitor deposits, advance payments, refunds, credit notes, and adjustments.</li><li>Maintain proper controls over travel bookings and related financial transactions.</li></ul><br><b>3. Accounts Payable &amp; Supplier Management</b><ul><li>Manage supplier invoices and payment processes.</li><li>Verify invoices against approved bookings, contracts, quotations, and supporting documentation.</li><li>Maintain accurate supplier statements and conduct regular reconciliations.</li><li>Monitor supplier payment schedules and outstanding balances.</li><li>Coordinate with Operations and Procurement to resolve invoice discrepancies.</li><li>Ensure payments are properly authorized and supported by the required documentation.</li></ul><br><b>4. Travel Industry Accounting</b><ul><li>Maintain accurate financial records relating to travel bookings, hotels, flights, transportation, excursions, tours, and other travel-related services.</li><li>Reconcile booking-related collections and supplier payments.</li><li>Monitor commissions, mark-ups, service fees, and other sources of travel-related revenue.</li><li>Review profitability of bookings and packages where required.</li><li>Work closely with the Operations and Sales teams to ensure financial transactions are accurately captured.</li><li>Monitor cancellations, amendments, refunds, and associated financial adjustments.</li></ul><br><b>5. UAE Financial &amp; Tax Compliance</b><ul><li>Support the company in maintaining compliance with applicable UAE accounting, taxation, and financial requirements.</li><li>Assist with <b>VAT</b> accounting, reconciliations, documentation, and periodic VAT return preparation in coordination with the company's UAE tax advisors/accountants.</li><li>Maintain proper records required for audits, tax reviews, and regulatory requirements.</li><li>Ensure financial transactions are supported by appropriate documentation and approval.</li><li>Coordinate with external auditors, tax consultants, banks, and other financial service providers when required.</li></ul><br><b>6. Cash Flow &amp; Banking</b><ul><li>Monitor company cash flow and upcoming financial obligations.</li><li>Prepare cash-flow reports and payment forecasts.</li><li>Monitor bank accounts and perform regular bank reconciliations.</li><li>Coordinate payment requests and ensure appropriate approvals are obtained.</li><li>Assist management with cash-flow planning and working-capital management.</li><li>Identify potential cash-flow risks and communicate them to management in a timely manner.</li></ul><br><b>7. Financial Reporting &amp; Management Support</b><ul><li>Prepare regular financial reports for management.</li><li>Provide analysis of revenue, costs, margins, receivables, payables, and cash flow.</li><li>Assist management in preparing budgets and financial forecasts.</li><li>Track actual performance against budgets and highlight significant variances.</li><li>Provide financial information and analysis to support business decisions.</li><li>Develop and maintain financial dashboards and KPIs where required.</li></ul><br><b>8. Internal Controls</b><ul><li>Establish and maintain effective accounting procedures and financial controls.</li><li>Ensure appropriate segregation of duties and approval processes.</li><li>Review transactions for accuracy, completeness, and proper authorization.</li><li>Identify financial discrepancies, control weaknesses, or unusual transactions and escalate them appropriately.</li><li>Support the implementation and improvement of accounting systems and processes.</li></ul><br><b>9. Team &amp; Cross-Department Coordination</b><ul><li>Work closely with the UAE management, Sales, Operations, and other departments.</li><li>Coordinate effectively between the UAE business and the Egypt-based support team.</li><li>Provide financial guidance to non-finance departments where required.</li><li>Support the development and implementation of efficient accounting procedures.</li><li>Supervise and guide other accounting staff if applicable.</li></ul><br><b>Requirements</b><br><b>Education</b><ul><li>Bachelor's degree in <b>Accounting, Finance, or a related field</b>.</li><li>Professional accounting qualification such as <b>ACCA, CMA, CPA, or equivalent</b> is an advantage.</li></ul><b>Experience</b><ul><li><b>10+ years of relevant accounting experience</b>, preferably including experience in an Accounting Manager position.</li><li>Previous experience working with a <b>UAE-based company</b> is highly preferred.</li><li>Experience in the <b>travel, tourism, hospitality, or service industry</b> is an advantage.</li><li>Strong experience in accounts receivable, accounts payable, reconciliations, financial reporting, and cash-flow management.</li><li>Practical knowledge of UAE VAT and accounting practices.</li></ul><br><b>Technical Skills</b><ul><li>Strong knowledge of accounting principles and financial reporting.</li><li>Excellent Excel skills and experience with accounting/ERP systems.</li><li>Strong understanding of VAT and financial controls.</li><li>Ability to analyze financial data and identify discrepancies or trends.</li></ul><br><b>Key Competencies</b><ul><li>Strong attention to detail and accuracy.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong organizational and time-management abilities.</li><li>Ability to work independently in a remote environment.</li><li>Strong communication and coordination skills.</li><li>High level of integrity and confidentiality.</li><li>Ability to meet deadlines and manage multiple priorities.</li><li>Commercial awareness and understanding of business operations.</li><li>Proactive approach with the ability to identify issues before they become problems.</li></ul><br><b>Working Relationship</b><br>The Accounting Manager will be based remotely at <b>Aventura's Egypt office</b> while providing accounting and financial support to the company's <b>UAE operations</b>.<br>The position will require regular communication and coordination with:<ul><li>UAE Management</li><li>Sales Team</li><li>Travel Operations Team</li><li>Suppliers and Service Providers</li><li>UAE Banks and Financial Institutions</li><li>External Auditors</li><li>UAE Tax Consultants / Advisors</li><li>Egypt-based Finance &amp; Administrative Team</li></ul>The role may occasionally require coordination outside standard Egypt working hours to align with UAE business operations.<br><b>Key Performance Indicators (KPIs)</b><br>Performance in this role will be measured through:<ul><li>Accuracy and timeliness of financial reporting.</li><li>Timely completion of monthly closing and reconciliations.</li><li>Accounts receivable collection and aging management.</li><li>Accuracy and timely processing of supplier payments.</li><li>Cash-flow forecasting accuracy.</li><li>VAT and financial compliance.</li><li>Reduction of accounting discrepancies and outstanding reconciliations.</li><li>Accuracy of booking-related financial transactions.</li><li>Effectiveness of internal financial controls.</li><li>Timely response to management financial requests.</li><li>Quality and reliability of financial analysis provided to management.</li></ul><br><b>Confidentiality</b><br>The Accounting Manager will have access to confidential financial, commercial, supplier, customer, and business information and is expected to maintain the highest standards of confidentiality, integrity, and professional conduct at all times.<br> </div>

This is a sales Role for two calibers, one is based in Upper Egypt , the other is based in Canal Area<br><br>JOB PURPOSE (Overall Objective) Driving sales and revenue growth within a designated territory. This role involves identifying new business opportunities, maintaining relationships with existing clients, and achieving sales targets. The ideal candidate will have strong sales skills, excellent communication abilities, and a proactive approach to customer engagement<br><br>JOB PRINCIPAL ACCOUNTABILITIES and JOB CONTEManage and develop a portfolio of prospects and existing customers through building a strong customer relationship to ensure that customers’ needs are recognized and met. Exploit all new opportunities from existing and potential customers. In conjunction with the sales manager establish territory sales targets and ensure attainment of agreed revenue and shipment profitability targets. Gaining new business and maximizing growth of existing account customers. Develop sales strategies to support the company growth objectives. Monitor customer performance, loyalty and satisfaction to measure success, business fluctuation and possible business at risk. Take appropriate corrective action internally and/or with the customer.<br><br>Job Requirements Education Bachelor’s degree in Business Administration, Sales, or a related field Experience1-2 years face-to-face sales experience Proven track record in achieving sales targets Organizational awareness (structure, products and services. Express distribution industry experience is a plus.<br><br>Skills Good command of English, able to understand, assess and articulate a responce Competency profile Business to business selling skills Communication capability both internally and extern Ability to interpret standard business reports and employ information effectively both internally and externally. Computer knowledge Good Command of MS office applications

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a physician-owned healthcare group with nine entities, an acquisition most quarters, and a rebrand underway that turns one parent company into eight to ten specialty brands.</p><br><p>Executives built prototypes themselves during an AI programme, and the organization now needs those prototypes turned into shipped software.</p><br><p>The environment includes Microsoft 365 and SharePoint, HubSpot, QuickBooks Online across nine entities, an EMR, and an FP&amp;A platform being implemented.</p><br>Role Overview<p>The <strong>Senior AI-Enabled Product / Project Manager</strong> will interview the M&amp;A Director about diligence requirements and the Marketing Lead about the rebrand, then document those requirements precisely enough for an Engineer to work from without having to guess.</p><br><p>The role will own the cadence while the organization’s teams own the rules of the business. The Senior AI-Enabled Product / Project Manager will work with the M&amp;A Director and CFO daily, the Marketing Lead weekly on the rebrand, and alongside the Engineer and QA.</p><br>Location<p><strong>Fully Remote (Work from Home) | Must overlap US Eastern business hours through 5:00 PM ET</strong></p><br>Key ResponsibilitiesM&amp;A Tooling<ul><li><p>Own the backlog across the M&amp;A track, including a diligence data room with notifications, a target-analysis summary tool, and target identification.</p><br></li><li><p>Sequence the M&amp;A backlog so something ships early.</p><br></li><li><p>Work with the M&amp;A Director to document how a deal runs from identifying an owner to a signed file.</p><br></li><li><p>Turn the documented deal process into a specification.</p><br></li></ul>Rebrand Program<ul><li><p>Run the rebrand as a programme as one parent company becomes eight to ten specialty brands.</p><br></li><li><p>Define what “a brand is launched” means, including name, logo, colour system, website, signage, collateral, and ad creative.</p><br></li><li><p>Track all eight to ten specialty brands against the defined launch requirements.</p><br></li><li><p>Work with the Marketing Lead to decide which specialty launches first and determine the dependency order.</p><br></li><li><p>Sequence the brand launches rather than launching all of them at once.</p><br></li></ul>Brand Asset Engine<ul><li><p>Scope the brand asset engine with Marketing.</p><br></li><li><p>Determine which formats matter and in what volume.</p><br></li><li><p>Determine who approves assets before publication.</p><br></li></ul>Acceptance Criteria<ul><li><p>Write acceptance criteria that the Engineer and QA both work from.</p><br></li><li><p>Ensure acceptance criteria are specific enough that “done” is not an opinion.</p><br></li></ul>Project Cadence<ul><li><p>Own the sprint, board, tickets, standup, and weekly review.</p><br></li><li><p>Provide executives with updates without requiring them to carry the project overhead.</p><br></li><li><p>Keep the cash-flow and reconciliation work sequenced after the FP&amp;A platform is ready.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>5+ years of experience</strong> as a Product or Project Manager shipping internal tools with non-technical stakeholders.</p><br></li><li><p>Business operations background is preferred over deep domain specialization.</p><br></li><li><p>M&amp;A experience on the business-operations side, including diligence, data rooms, deal pipelines, or post-merger integration, is a plus.</p><br></li><li><p>Experience running a rebrand, multi-brand launch, or campaign system as a programme on the operational side is a plus.</p><br></li><li><p>Creative or marketing operations experience managing asset production at volume with a review-and-approve step is a plus.</p><br></li><li><p>Healthcare operations experience involving revenue cycle, practice management, or multi-site clinical operations is a plus.</p><br></li><li><p>Multi-entity finance experience involving month-end close, intercompany reconciliation, or consolidation is a plus.</p><br></li><li><p>A business-analysis background or consulting experience where interviewing operators was part of the work is a plus.</p><br></li><li><p>Experience working with an outsourced IT provider is a plus.</p><br></li></ul>Skills<ul><li><p>Ability to read a data model and schema and identify when two systems use the same word differently.</p><br></li><li><p>SQL skills sufficient to answer questions independently or read a query and challenge the number it returns.</p><br></li><li><p>Understanding of APIs, webhooks, and authentication sufficient to assess the scope of technical work.</p><br></li><li><p>Ability to write acceptance criteria that an Engineer can build from and QA can test against without a translation layer.</p><br></li><li><p>Ability to manage a backlog using Jira, Linear, or Azure DevOps, including boards, sprints, tickets, and releases.</p><br></li><li><p>Ability to build working prototypes using AI tooling.</p><br></li><li><p>Practical prompt engineering skills.</p><br></li><li><p>Understanding of evaluation sufficient to assess whether an AI-enabled system remains accurate over time.</p><br></li><li><p>Ability to read process maps and document flows, including where records are created, who interacts with them, and what happens when multiple people interact with them simultaneously.</p><br></li><li><p>Ability to interview an executive and identify the actual sequence of steps behind a process.</p><br></li><li><p>Ability to communicate when something is out of scope and explain what it would displace.</p><br></li><li><p>Ability to write clearly using short sentences and no jargon.</p><br></li><li><p>Ability to run a standup without unnecessary ceremony.</p><br></li><li><p>Power Platform experience is a plus.</p><br></li><li><p>Experience with reporting tools such as Power BI is a plus.</p><br></li><li><p>Basic scripting is a plus.</p><br></li></ul>What Success Looks Like<p>Within the first 90 days:</p><br><ul><li><p>Own and sequence the M&amp;A backlog covering the diligence data room with notifications, target-analysis summary tool, and target identification.</p><br></li><li><p>Document how a deal runs from identifying an owner to a signed file and turn it into a specification.</p><br></li><li><p>Run the rebrand programme across eight to ten specialty brands.</p><br></li><li><p>Define what “a brand is launched” means and track all eight to ten brands against those requirements.</p><br></li><li><p>Sequence the brand launches with the Marketing Lead.</p><br></li><li><p>Scope the brand asset engine with Marketing, including formats, volume, and approval before publication.</p><br></li><li><p>Write acceptance criteria that the Engineer and QA can work from.</p><br></li><li><p>Own the sprint, board, tickets, standup, and weekly review.</p><br></li><li><p>Keep cash-flow and reconciliation work sequenced after the FP&amp;A platform is ready.</p><br></li></ul>Opportunity<p>The <strong>Senior AI-Enabled Product / Project Manager</strong> will report to the Head of IT and work with the M&amp;A Director and CFO daily, the Marketing Lead weekly on the rebrand, and the Engineer and QA. The first 90 days will focus on M&amp;A tooling first, with marketing and the rebrand alongside it.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<p>2.1 Maintains complete knowledge of and comply with all departmental policies/service.</p><p>2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended.</p><p>2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day.</p><p>2.4 Maintains positive guest relations at all times.</p><p>2.5 Resolves guest complaints, ensuring guest satisfaction.</p><p>2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas.</p><p>2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system.</p><p>9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</p><p>2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p><p>2.9 Documents any late or absent employees; maintains accurate and current employee records.</p><p>2.10 Schedules and assigns employees breaks.</p><p>2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.).</p><p>2.12 Legibly updates information board.</p><p>2.13 Ensures that employees are knowledgeable about hotel services, features and amenities.</p><p>2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise.</p><p>2.15 Responds to incoming calls.</p><p>2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system.</p><p>2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards.</p><p>2.18 Monitors and ensures that all reservations (including manual) are put into the system.</p><p>2.19 Monitors reservations requested by fax, telex and mail.</p><p>2.20 Ensures guest history accounts are kept current.</p><p>2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.</p><p>2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status.</p><p>2.23 Ensures group files are accurate and kept current.</p><p>2.24 Ensures that group requirements are entered from the sales booking sheet.</p><p>2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p>2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p><p>2.27 Ensures that rooming lists are put into the system.</p><p>2.28 Pre-block group rooms where special requests are made.</p><p>2.29 Assists Reservations staff whenever necessary in performing all job functions.</p><p>2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees.</p><p>2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities.</p><p>2. 32 Communicates designated VIP reservations to the General Manager and department managers.</p><p>2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking.</p><p>2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department.</p><p>2.35 Compiles reports on no-show for future business forecasting.</p><p>2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information.</p><p>2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center.</p><p>2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible.</p><p>2.39 Reviews previous night's occupancy report and track for forecasting future business patterns.</p><p>2.40 Monitors wait list and determines priority of guests to be contacted for room availability.</p><p>2.41 Creates Travel Agent Master in computer.</p><p>2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies.</p><p>2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative.</p><p>2.44 Prepares work orders for maintenance repairs and distributes them to Engineering.</p><p>2.45 Maintains supply levels and legibly document needs on a requisition.</p><p>2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up- to date.</p><p>2.47 Prepares and distributes weekly/monthly/annual forecasts.</p><p>2.48 Prepares and submits daily/weekly payroll records.</p><p>2.49 Ensures that all pertinent information is documented in the log book daily.</p><p>2.50 Conducts performance appraisals of designated staff annually.</p><p>2.51 Attends designated meetings.</p><p>2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor.</p><p>2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>2.56 Carry out instructions given by the management team and head office.</p><p>2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3>Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.

<p>2.1 Maintains complete knowledge of and comply with all departmental policies/service. 2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended. 2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day. 2.4 Maintains positive guest relations at all times. 2.5 Resolves guest complaints, ensuring guest satisfaction. 2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas. 2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system. 9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals. 2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands. 2.9 Documents any late or absent employees; maintains accurate and current employee records. 2.10 Schedules and assigns employees breaks. 2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.). 2.12 Legibly updates information board. 2.13 Ensures that employees are knowledgeable about hotel services, features and amenities. 2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise. 2.15 Responds to incoming calls. 2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system. 2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards. 2.18 Monitors and ensures that all reservations (including manual) are put into the system. 2.19 Monitors reservations requested by fax, telex and mail. 2.20 Ensures guest history accounts are kept current. 2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation. 2.27 Ensures that rooming lists are put into the system. 2.28 Pre-block group rooms where special requests are made. 2.29 Assists Reservations staff whenever necessary in performing all job functions. 2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees. 2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities. 2. 32 Communicates designated VIP reservations to the General Manager and department managers. 2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking. 2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department. 2.35 Compiles reports on no-show for future business forecasting. 2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information. 2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center. 2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible. 2.39 Reviews previous night's occupancy report and track for forecasting future business patterns. 2.40 Monitors wait list and determines priority of guests to be contacted for room availability.2.41 Creates Travel Agent Master in computer. 2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies. 2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative. 2.44 Prepares work orders for maintenance repairs and distributes them to Engineering. 2.45 Maintains supply levels and legibly document needs on a requisition. 2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up-to date. 2.47 Prepares and distributes weekly/monthly/annual forecasts. 2.48 Prepares and submits daily/weekly payroll records. 2.49 Ensures that all pertinent information is documented in the log book daily. 2.50 Conducts performance appraisals of designated staff annually.2.51 Attends designated meetings. 2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor. 2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 2.56 Carry out instructions given by the management team and head office. 2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. 2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status. 2.23 Ensures group files are accurate and kept current. 2.24 Ensures that group requirements are entered from the sales booking sheet. 2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.</p>

<p>2.1 Maintains complete knowledge of and comply with all departmental policies/service.</p><p>2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended.</p><p>2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day.</p><p>2.4 Maintains positive guest relations at all times.</p><p>2.5 Resolves guest complaints, ensuring guest satisfaction.</p><p>2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas.</p><p>2.7 Maintains complete knowledge of:</p><p>1) All hotel facilities/services, hours of operation.</p><p>2) All guest room layouts, bed types, d cor, appointments, and locations.</p><p>3) Room availability for any given day.</p><p>4) Restricted dates, rates and room types.</p><p>5) All room rates, packages and promotions.</p><p>6) Specific arrangements between hotel and travel agencies, corporate reservations center.</p><p>7) Entertainment/special events scheduled in the hotel.</p><p>8) Accesses all functions of the computer system.</p><p>9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</p><p>2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p><p>2.9 Documents any late or absent employees; maintains accurate and current employee records.</p><p>2.10 Schedules and assigns employees breaks.</p><p>2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.).</p><p>2.12 Legibly updates information board.</p><p>2.13 Ensures that employees are knowledgeable about hotel services, features and amenities.</p><p>2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise.</p><p>2.15 Responds to incoming calls.</p><p>2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system.</p><p>2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards.</p><p>2.18 Monitors and ensures that all reservations (including manual) are put into the system.</p><p>2.19 Monitors reservations requested by fax, telex and mail.</p><p>2.20 Ensures guest history accounts are kept current.</p><p>2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.</p><p>2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status.</p><p>2.23 Ensures group files are accurate and kept current.</p><p>2.24 Ensures that group requirements are entered from the sales booking sheet.</p><p>2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p>2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p><p>2.27 Ensures that rooming lists are put into the system.</p><p>2.28 Pre-block group rooms where special requests are made.</p><p>2.29 Assists Reservations staff whenever necessary in performing all job functions.</p><p>2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees.</p><p>2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities.</p><p>2.32 Communicates designated VIP reservations to the General Manager and department managers.</p><p>2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking.</p><p>2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department.</p><p>2.35 Compiles reports on no-show for future business forecasting.</p><p>2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information.</p><p>2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center.</p><p>2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible.</p><p>2.39 Reviews previous night's occupancy report and track for forecasting future business patterns.</p><p>2.40 Monitors wait list and determines priority of guests to be contacted for room availability.</p><p>2.41 Creates Travel Agent Master in computer.</p><p>2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies.</p><p>2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative.</p><p>2.44 Prepares work orders for maintenance repairs and distributes them to Engineering.</p><p>2.45 Maintains supply levels and legibly document needs on a requisition.</p><p>2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up- to date.</p><p>2.47 Prepares and distributes weekly/monthly/annual forecasts.</p><p>2.48 Prepares and submits daily/weekly payroll records.</p><p>2.49 Ensures that all pertinent information is documented in the log book daily.</p><p>2.50 Conducts performance appraisals of designated staff annually.</p><p>2.51 Attends designated meetings.</p><p>2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor.</p><p>2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>2.56 Carry out instructions given by the management team and head office.</p><p>2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school graduate or equivalent vocational training certificate, some college.</li><li>one year s experience as a Reservations Agent, preferably a style hotel.</li><li>Fluency in English both verbal and non-verbal.</li><li>Ability to input and access information in the property management system/computers.</li><li>Compute basic arithmetic.</li><li>Familiarity with yield management and forecasting.</li><li>Ability to perform job functions with attention to details, speed and accuracy.</li><li>Ability to prioritize and organize, be a clear thinker, and calm.</li><li>Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.</li></ul>

<p>Job Description 2.1 Maintains complete knowledge of and comply with all departmental policies/service. 2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended. 2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day. 2.4 Maintains positive guest relations at all times. 2.5 Resolves guest complaints, ensuring guest satisfaction. 2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas. 2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system. 9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals. 2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands. 2.9 Documents any late or absent employees; maintains accurate and current employee records. 2.10 Schedules and assigns employees breaks. 2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.). 2.12 Legibly updates information board. 2.13 Ensures that employees are knowledgeable about hotel services, features and amenities. 2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise. 2.15 Responds to incoming calls. 2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system. 2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards. 2.18 Monitors and ensures that all reservations (including manual) are put into the system. 2.19 Monitors reservations requested by fax, telex and mail. 2.20 Ensures guest history accounts are kept current. 2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation. 2.27 Ensures that rooming lists are put into the system. 2.28 Pre-block group rooms where special requests are made. 2.29 Assists Reservations staff whenever necessary in performing all job functions. 2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees. 2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities. 2. 32 Communicates designated VIP reservations to the General Manager and department managers. 2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking. 2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department. 2.35 Compiles reports on no-show for future business forecasting. 2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information. 2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center. 2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible. 2.39 Reviews previous night's occupancy report and track for forecasting future business patterns. 2.40 Monitors wait list and determines priority of guests to be contacted for room availability.2.41 Creates Travel Agent Master in computer. 2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies. 2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative. 2.44 Prepares work orders for maintenance repairs and distributes them to Engineering. 2.45 Maintains supply levels and legibly document needs on a requisition. 2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up-to date. 2.47 Prepares and distributes weekly/monthly/annual forecasts. 2.48 Prepares and submits daily/weekly payroll records. 2.49 Ensures that all pertinent information is documented in the log book daily. 2.50 Conducts performance appraisals of designated staff annually.2.51 Attends designated meetings. 2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor. 2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 2.56 Carry out instructions given by the management team and head office. 2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. 2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status. 2.23 Ensures group files are accurate and kept current. 2.24 Ensures that group requirements are entered from the sales booking sheet. 2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.</p>

<p> <strong>JOB PURPOSE</strong> </p> <p>Lead, stabilize and continuously improve the factory production function to achieve required safety, quality, delivery, productivity and cost objectives. The role is responsible for translating demand and production plans into executable daily operations, managing manpower and production resources, ensuring stable flow across wire-harness manufacturing processes, and building disciplined shop-floor management through standards, performance data, problem solving and continuous improvement</p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> Own daily production execution and achievement of agreed production targets while ensuring that volume does not override safety or product quality.</p> <p> Develop and execute daily, weekly and monthly production schedules in coordination with Planning, Supply Chain, Stores, Quality and Maintenance, and respond quickly to changes in demand, material availability or operating conditions.</p> <p> Lead and control production flow across relevant wire-harness processes including cutting, stripping, crimping, assembly, soldering/tinning where applicable, testing, final inspection interface and preparation for delivery.</p> <p> Plan and optimize manpower, shifts, machines, tools, workstations and other production resources according to demand, capacity and process requirements.</p> <p> Monitor capacity utilization, throughput, units per labor hour, cycle time versus takt time and schedule attainment; identify bottlenecks and implement corrective actions.</p> <p> Lead line balancing and labor optimization to improve flow, reduce waiting and unnecessary movement, and ensure effective utilization of available manpower.</p> <p> Establish, implement and sustain standard operating procedures, work instructions, process flow maps and standard work in coordination with Quality, Engineering and Maintenance.</p> <p> Ensure production is executed according to approved work instructions, product specifications, control plans and customer requirements, and stop/escalate abnormal conditions that may threaten safety, quality or delivery.</p> <p> Monitor scrap, rework, defects and process losses; participate with Quality and Engineering in root-cause analysis and corrective actions and ensure production actions are implemented and sustained.</p> <p> Monitor equipment and process downtime, coordinate recovery with Maintenance, and use downtime analysis to reduce recurring production losses and improve equipment availability.</p> <p> Drive Lean Manufacturing, 5S/6S, Kaizen, visual management and structured continuous-improvement activities appropriate to the factory maturity level.</p> <p> Monitor and control production costs, labor efficiency, overtime, consumables and avoidable process losses; lead practical cost-reduction initiatives without compromising quality or safety.</p> <p> Ensure material availability and disciplined material flow at production areas in coordination with Stores, Planning and Supply Chain; escalate shortages or constraints before they affect customer commitments.</p> <p> Control process changes and abnormal conditions through appropriate 4M discipline (Man, Machine, Material and Method) and coordinate required validation with </p> <p> <strong>ROLE STAGE NOTE</strong> </p> <p>The role is intentionally designed as a strong factory-building Production Manager position. During the current stage, the manager is expected not only to maintain output but also to establish production discipline, reliable performance measurement, standard work, manpower/capacity logic and cross-functional operating routines. As the factory structure matures, specialized planning, industrial engineering or process-engineering responsibilities may be further separated without changing the manager s core accountability for production execution and performance.</p> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Quality/Engineering.</strong> </p> <p> Support new-product introduction, process changes, new equipment, production ramp-up and capacity expansion, ensuring operational readiness before full release.</p> <p> Ensure effective production reporting and accurate daily/weekly/monthly performance data; use KPIs to identify gaps, assign actions and follow closure.</p> <p> Lead daily shop-floor performance reviews and maintain clear accountability for production gaps, recovery plans and improvement actions.</p> <p> Lead, coach and develop Production Supervisors, Technicians and Operators; define responsibilities, performance expectations, skills requirements and training priorities.</p> <p> Ensure compliance with occupational health, safety and environmental requirements within production areas and build a culture where unsafe or abnormal conditions are immediately addressed.</p> <p> Coordinate effectively with Quality, Maintenance, Engineering, Planning, Supply Chain, Stores and other departments to achieve overall factory objectives rather than isolated production targets.</p> <p> Lead significant production-improvement initiatives each year with measurable impact on productivity, capacity, quality, delivery or cost.</p> <p> <strong>HIRING BENCHMARK / CANDIDATE PROFILE</strong> </p> <p>Area Benchmark</p> <p> <strong>Education </strong> Bachelor s degree in Production, Industrial, Mechanical, Electrical or related Engineering discipline.</p> <p> <strong>Experience </strong> 8 12 years of progressive manufacturing/production experience, including at least 3 5 years in a production leadership role.</p> <p>Industry Preference Strong preference for Automotive, Wire Harness, Cable Assembly, Automotive Electrical Components or comparable labor-intensive/high-volume discrete manufacturing.</p> <p>Wire Harness Capability Practical understanding of wire-harness production flow and key processes such as cutting, stripping, crimping, assembly, testing and related process controls. Direct wire-harness experience is a major advantage.</p> <p>Production Management Strong capability in production planning/execution, capacity and manpower planning, line balancing, bottleneck management, schedule attainment and shop-floor performance control.</p> <p>Lean &amp; Improvement Practical experience with Lean Manufacturing, 5S/6S, Kaizen, waste reduction, standard work, visual management and structured problem solving. Lean Six Sigma exposure is preferred.</p> <p> <strong>Quality &amp; Automotive Awareness </strong> </p> <p>Working knowledge of manufacturing quality requirements, root-cause/corrective action, control plans and IATF 16949/ISO 9001 environment where applicable.</p> <p>Cost &amp; Performance Strong understanding of labor efficiency, productivity, scrap/rework, downtime, conversion cost and production KPI management.</p> <p>Systems &amp; Data Comfortable with ERP/MRP environments, production reporting, dashboards and data-based decision making.</p> <p>Leadership Profile Strong shop-floor presence; disciplined, decisive and hands-on in management without becoming the operator; able to build teams, enforce standards, manage resistance and collaborate across functions.</p> <p>Language Good professional English for technical documentation, customer requirements, systems and management reporting.</p> <p> <strong>KEY PERFORMANCE INDICATORS (KPIs)</strong> </p> <p> Production plan / schedule attainment</p> <p> Output / throughput versus target</p> <p> Labor productivity and labor efficiency</p> <p> Capacity utilization and bottleneck performance</p> <p> Cycle time / takt adherence where applicable</p> <p> Scrap and rework rate</p> <p> First-pass yield / production quality performance</p> <p> Unplanned downtime and recurring production-loss reduction</p> <p> On-time production completion / delivery support</p> <p> Overtime and production conversion-cost control</p> <p> 5S/6S and safety compliance within production</p> <p> Continuous-improvement projects and verified operational impact</p> <p> Production reporting accuracy and action closure</p> <p> Team competency, training and supervisor performance development</p> <p> <strong>BENCHMARK BASIS</strong> </p> <p>This job description retains the factory-specific responsibilities in the existing Production Manager JD and expands them using current production-management benchmarks for automotive and wire-harness manufacturing. Benchmark themes include stable flow across cutting/crimping/assembly/testing, manpower and capacity planning, line balancing, Lean/continuous improvement, safety-quality-delivery-cost management, cross-functional coordination and production performance control.</p>