office manager Jobs

<p>Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing.<br><br></p><p>Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.<br><br><br><br></p><strong>Job Description<br><br></strong><p>Receptionist:<br><br></p><ul><li>Greet and welcome guests as soon as they arrive at Obour office</li><li>Direct visitors to the appropriate person and office</li><li>Answer, screen and forward incoming phone calls</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Receive, sort and distribute daily mail/deliveries</li><li>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing</li></ul><p>E- Commerce specialist:<br><br></p><ul><li>Implement strategies that make online transactions possible. </li><li>Organize, develop, and execute website marketing plans. </li><li>Follow up online orders and get feedback from E-commerce customers. </li><li>Conduct weekly report about customer classification type to E-commerce Manager. </li><li>Ability to work closely with different teams. </li><li>Setting up new products on the site including writing product descriptions. </li><li>Editing uploading imagery and completing product attribution. </li><li>Ability to multitask and meet deadlines while maintaining attention to detail. </li><li>Responsibility of customer payments and make sure the delivery process is done. </li></ul><p> <br><br><br><br></p><strong>Qualifications<br><br></strong><ul><li>Bachelors Degree, Education: Business administration grade, major marketing, minor E-Commerce , etc,</li><li>Marketing and Sales background is a must. </li><li>Years of experience: 3-5 years. </li><li>Fluent English </li><li>Excellent PC skills including strong knowledge in Microsoft Office Products. </li><li>Good in translating from English to Arabic. </li><li>Creative problem solver with excellent follow thru skills. </li><li>Must be dependable logical consistent and be able to manage multiple projects. </li><li>Positive attitude with Customer Service. <br><br></li></ul><strong>Additional Information<br><br></strong><p>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.<br><br></p>

<ul><li><p>We are looking for a Site-Based Accountant with 5 + years of experience in</p></li><li><p>construction projects. The ideal candidate should have solid experience in contractors’</p></li><li><p>transactions, subcontractor payments, invoices, site expenses, material supplies,</p></li><li><p>and preparation/review of payment certificates and progress statements.</p></li><li><p>Key Responsibilities</p></li><li><p> Manage and maintain the accounting activities related to the project/site.</p></li><li><p> Prepare, review, and follow up on contractors’ and subcontractors’ payment</p></li><li><p>certificates.</p></li><li><p> Verify quantities, prices, contracts, and supporting documents related to payment</p></li><li><p>certificates.</p></li><li><p> Handle and record material and service supply invoices and ensure proper</p></li><li><p>documentation.</p></li><li><p> Review and maintain contractors’ and subcontractors’ accounts, including</p></li><li><p>payments, deductions, advances, and outstanding balances.</p></li><li><p> Reconcile contractors’ accounts and follow up on pending invoices and</p></li><li><p>payments.</p></li><li><p> Monitor site expenses, petty cash, and daily financial transactions.</p></li><li><p> Ensure that all site transactions are properly documented and recorded in</p></li><li><p>accordance with company policies.</p></li><li><p> Coordinate with the Project Manager, Procurement, Quantity Surveyors,</p></li><li><p>Store/Warehouse, and Head Office Finance team regarding financial and</p></li><li><p>contractual matters.</p></li><li><p> Review supporting documents such as purchase orders, invoices, delivery notes,</p></li><li><p>contracts, and approvals.</p></li><li><p> Prepare regular financial reports and statements related to site activities.</p></li><li><p> Monitor retention, advances, deductions, VAT, and other contractual</p></li><li><p>adjustments related to contractors and suppliers.</p></li><li><p> Ensure timely submission of financial documents to Head Office.</p></li><li><p> Support month-end closing and reconciliation activities.</p></li><li><p> Maintain organized records of all site accounting documents for audit and</p></li><li><p>management purposes.</p></li><li><p></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p>Requirements</p><p> Bachelor’s degree in Accounting, Finance, or a related field.</p><p> 5+ years of relevant accounting experience, preferably within construction,</p><p>contracting, or project-based companies.</p><p> Proven experience in contractors’/subcontractors’ accounts and payment</p><p>certificates.</p><p> Good understanding of suppliers, material supplies, invoices, and site</p><p>expenses.</p><p> Good knowledge of accounting principles and financial documentation.</p><p> Very good Microsoft Excel skills.</p><p> Experience with ERP/accounting systems is preferred.</p><p> Strong attention to detail and accuracy.</p><p> Good communication and coordination skills.</p><p> Willingness to operate from the site at Wedi (near Qena)</p><p>Preferred Experience</p><p> A minimum of 3 years’ experience with construction companies.</p><p> Experience handling contractors’ and subcontractors’ accounts.</p><p> Experience reviewing payment certificates, BOQs, quantities, deductions,</p><p>retention, and advances.</p><p> Experience coordinating between project sites and Head Office Finance.</p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Assist management in screening CVs, conducting interviews, and selecting new candidate hires using selection tools and systems.<br> Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies, and guidelines.<br> Inform Human Resources management of issues related to employee relations within the division or property.<br> Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.<br> Assist and support management and the leadership team with handling and resolving Human Resources issues.<br> Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.<br> Assist employees with internal and external transfer requests and procedures.<br> Monitor and assist managers and supervisors with hiring processes and issues.<br> Coordinate and conduct applicant reference checks, background checks, and social insurance in accordance with company procedures.<br> Communicate to all applicants receiving a job offer the necessary documentation required to bring on the first day of employment in order to complete employment verification forms.<br> Create and maintain new hire files and enter them into PeopleSoft.<br> Create new employee personnel files.<br> Assist with orientation of new employees.<br> Maintain confidentiality and security of employee and property records, files, and information.<br> Ensure accurate maintenance of all employee records and files (e.g., interview documents, reference checks, applicant self-identification forms, department orientation checklists).<br> Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br> Create and type office correspondence using a computer.<br> Create and maintain filing systems.</p> <p>Promote environmental responsibility by participating in activities organized to protect biological diversity and sharing individual responsibilities to increase environmental knowledge and carry out necessary training.<br> Minimize consumption of resources such as paper and printed materials.<br> Implement necessary warnings and departmental training to save energy within the facility.<br> Carry out decisions made for energy conservation.<br> Evaluate the environmental impact and energy efficiency of purchased equipment.<br> Fulfill responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.<br> Carry out all responsibilities related to quality management and food safety management systems implemented at the facilities.<br> Perform all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <ul> <li>Education: Bachelor’s degree</li> <li>Experience: At least 1 year of related work experience</li> <li>Foreign language: Sufficient level of English to be able to write reports according to international standards</li> <li>Courses and training: Prior attendance in courses and seminars in the field</li> <li>Computer literacy: MS Office applications</li> <li>Special qualifications: Multi-tasking, time management, detail orientation, planning, and organizing</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property, or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>

<p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>At least a high school diploma. At least 2 years of experience in the industry. Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Prior attendance in seminars and trainings related to the job. MS Office applications, Front Office programs (Fidelio, Opera etc.). Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Health Project officer - Egypt Country Office&nbsp;</strong>&nbsp; <br> TEAM/PROGRAMME: Operation Program&nbsp; <strong>LOCATION</strong>: Greater Cairo&nbsp; <br> <strong>GRADE</strong>: 4 (Competitive Package)&nbsp; <p><strong>CONTRACT DURATION: </strong>Currently</p><br> <p>pending donor approval,</p><br> <br> <p><strong>Child Safeguarding:&nbsp;</strong>&nbsp;</p><br> <p>Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people.&nbsp;</p><br> <br> <strong>ROLE PURPOSE: </strong>The health officer will be key in efficiently and urgently responding to all medical cases, ensuring that appropriate actions are taken as agreed with SCI police and stander and recording all required information. They will also be crucial in coordinating, implementing, and reporting under the health program with Save the Children International (SCI), working closely with healthcare providers, the project team, and other stakeholders. The health officer will be responsible for delivering timely results and coordinating with governmental health provider with supervision and facilities the cash payment cycle process&nbsp; <br> <p><strong>SCOPE OF ROLE:&nbsp;</strong>&nbsp;</p><br> <p><strong>Reports to:</strong> Senior Health Officer</p><br> <p><strong>Staff directly reporting to this post:</strong> 4-6 health care coordinators. + Medical Volunteers&nbsp;</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY:&nbsp;</strong>&nbsp;</p><br> <p><strong>Project Implementation&nbsp;</strong>&nbsp;</p><br> <p>• Directly supervise and support the Medical Case Management team in the delivery of highquality case management services.</p><br> <p>• Participate in the medical assessment of cases and support provider selection in accordance with SCI Health SOPs and referral guidelines.</p><br> <p>• Ensure that medical cases are referred to the most appropriate healthcare facilities based on medical needs, geographical location, and service availability. Public healthcare facilities should be prioritized whenever feasible. Where required services are unavailable within nearby public facilities, referrals should be made to the most appropriate provider within the SCI healthcare network.</p><br> <p>• Oversee the medical and financial follow-up of admitted and hospitalized cases.</p><br> <p>• Ensure compliance with SCI policies, procedures, and referral management guidelines.</p><br> <p>• Ensure that all referrals are processed within agreed timelines and that all actions taken are accurately documented and maintained in case records.</p><br> <p>• Participate in healthcare facility visits, assessments, and monitoring activities as required.</p><br> <p>• Represent the health team in meetings with stakeholders, healthcare providers, and relevant partners when required.</p><br> <p>• Support the identification, reporting, and investigation of medical incidents, deviations, and operational challenges.&nbsp;</p><br> <br> <p><strong>Reporting and documentation</strong></p><br> <p>• Ensure comprehensive, accurate, and timely data entry and record management for all medical cases.</p><br> <p>• Review and verify that actions taken by Health Coordinators are properly documented and that case follow-up activities are completed and recorded.</p><br> <p>• Prepare timely reports on medical case outcomes, including clinical status, length of stay, prognosis, costs incurred, and justification of medical interventions, for submission to the line manager and Health Information System (HIS) focal point.</p><br> <p>• Provide regular reports on medical services delivered through the Medical Case Management team in accordance with agreed reporting schedules.</p><br> <p>• Submit timely reports on project indicators to the line manager and MEAL team in line with project requirements.</p><br> <p>• Contribute to incident and deviation reporting as assigned by the line manager</p><br> <p><strong>Budgeting&nbsp;</strong>&nbsp;</p><br> <p>• Support budget planning, forecasting, monitoring, and utilization in line with project objectives and donor requirements.</p><br> <p>• Participate in cost-benefit assessments for hospitalized and referred cases, taking into consideration medical necessity, expected health outcomes, and SCI referral guidelines. • Monitor and track cash payment expenditures and ensure that all supporting documentation and settlement requirements are completed in accordance with SCI financial procedures.</p><br> <p>• Support efforts to improve cost-efficiency while maintaining quality and continuity of care</p><br> <br> <p><strong>SKILLS AND BEHAVIOURS (our Values in Practice) Accountability:&nbsp;</strong>&nbsp;</p><br> <p>• Holds self-accountable for making decisions, managing resources efficiently, achieving results, and role-modeling Save the Children values.</p><br> <p>• Holds team members and partners accountable for delivering on their commitments&nbsp;</p><br> <p>• Builds and maintains effective working relationships with colleagues, partners, stakeholders, and beneficiaries.</p><br> <p>• Values diversity and inclusion, recognizing them as strengths that enhance organizational effectiveness.</p><br> <p>• Demonstrates strong interpersonal skills and is approachable, respectful, and a good listener.</p><br> <p>• Encourages innovation and continuously seeks opportunities to improve systems and processes.</p><br> <p>• Demonstrates initiative and a willingness to take informed and responsible risks.</p><br> <p>• Acts with honesty, transparency, and professionalism at all times.</p><br> <p>• Promotes ethical conduct and adherence to organizational values and standards</p><br> <br> <p><strong>QUALIFICATIONS AND EXPERIENCE&nbsp;</strong>&nbsp;</p><br> <p>• Bachelor’s degree in medicine (MBBS/MBBCh) is required.</p><br> <p>• Minimum of 3–5 years of progressively responsible experience in healthcare project implementation, medical case management, clinical services, or humanitarian health programming with a reputable NGO, INGO, or healthcare organization.</p><br> <p>• Postgraduate qualifications in Emergency Medicine, Public Health, Family Medicine, Internal Medicine, or a related field is preferred.</p><br> <p>• Postgraduate studies in Health Management, Healthcare Administration, or Project</p><br> <p>Management are an asset.</p><br> <br> <p>• Experience working with refugees, asylum seekers, medical evacuees, or other vulnerable populations is highly desirable.</p><br> <p>• Strong stakeholder engagement, government liaison, and networking skills.</p><br> <p>• Excellent interpersonal, communication, negotiation, and influencing skills.</p><br> <p>• Strong analytical and problem-solving abilities with a results-oriented approach.</p><br> <p>• Proficiency in Microsoft Office applications and health information management systems.</p><br> <p>• Strong report-writing and documentation skills in English.</p><br> <p>• Knowledge of Child Safeguarding, Protection Principles, and Accountability Frameworks is an advantage.</p><br> <p>• Demonstrated commitment to Save the Children values, safeguarding principles, and humanitarian standard&nbsp;</p><br> <br> <strong>Job Updated on: Augst 2026 by: Omer ElNoman</strong> <br> <br> </div>

<p><strong>JOB PURPOSE:</strong></p><p><br></p><p>To perform day-to day site work, follow up on all contractor and sub-contractor performance till end of project to ensure the project design applied correctly on time, with safety and quality standards.</p><p><br></p><p><strong>Roles &amp; Responsibilities:</strong></p><p><br></p><p>· Study zone drawings in order to prepare Material, Equipment and Man-hours requirements list</p><p>based on project priorities and time schedule.</p><p>· Review sub-contractors team performance, guide and report any problems to Site Manager in</p><p>order to tack necessary actions.</p><p>· Handle day-to-day site issues, including supervising and monitoring the site labor force and the</p><p>work of any subcontractors.</p><p>· Coordinate with Quality Control Department schedule of inspections/tests and take any</p><p>corrective action if required.</p><p>· Prepare daily status report to present zone performance and obstacles need to solve.</p><p>· Supervise sub-contractor and labors to ensure all safety &amp; quality requirements are applied in all</p><p>site activities.</p><p>· Review labors’ productivity rates to ensure that it is within the budget.</p><p>· Coordinate with other trades to push the work progress &amp; solve any related problems.</p><p>· Coordinate with technical office to make sure about the right implementation of the shop</p><p>drawings on site.</p><p>· Gather data, compile reports, and deliver presentations to relevant stakeholders.</p><p>· Ensure that employee is working according to the company HSE policies and regulations, and fully aware of his job risk assessment and environmental aspects.</p><p><br></p><p><strong>QUALIFICATION &amp; REQUIREMENTS:</strong></p><p><br></p><p>Education/ Qualifications BSC Engineering - Mechanical</p><p>Work Experience 5-7 years’ experience in a related field</p><p>Language Good command of English language</p><p>Computer Skills Microsoft Office AutoCAD (preferable)</p>

About the Role:The Financial Controlling Manager will be responsible for overseeing financial planning, analysis, reporting, and controlling activities for the organization. This role supports effective decision-making by ensuring accurate financial data, transparent reporting, budget control, and compliance with internal policies and external requirements.<br>Key Responsibilities:Manage financial planning, budgeting, forecasting, and controlling activities to support operational and strategic decision-making. Prepare accurate financial reports, performance analyses, and management information for relevant stakeholders. Monitor costs, revenues, budgets, and financial performance, identifying risks, deviations, and improvement opportunities. Ensure compliance with internal financial policies, procedures, reporting standards, and applicable regulatory requirements. Support monthly, quarterly, and annual closing processes in coordination with finance and accounting teams. Develop and maintain financial models, dashboards, and controlling tools to improve transparency and efficiency. Provide financial insights and recommendations to management to support business performance and cost optimization. Coordinate with internal departments and external stakeholders on financial planning, reporting, and controlling matters. Promote continuous improvement of financial processes, systems, and reporting quality. Submit scheduled reports and documentation to supervisors or line managers as required.<br>Qualifications:Bachelor’s degree in finance, Accounting, Business Administration, Economics, or a related field; MBA or relevant professional qualification is preferred. Minimum 5 years of relevant experience in financial controlling, financial planning and analysis, budgeting, or a similar finance role. Strong knowledge of financial reporting, budgeting, forecasting, cost control, and performance management. Good understanding of compliance requirements, internal controls, and financial governance standards. Excellent analytical, organizational, and time management skills with the ability to prioritize tasks and meet deadlines. Strong presentation and communication skills, with the ability to explain financial information clearly to stakeholders at all levels. Solution-oriented mindset with a strong focus on process improvement, operational efficiency, and accuracy. Strong interpersonal skills and ability to work effectively in diverse, intercultural teams. Proficient in MS Office applications, especially Excel, Word, Outlook, and Teams; experience with relevant finance systems is an advantage. Fluent in written and spoken English and Arabic.

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation & Strategic Outsourcing.<br><br>Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food & manufacturing.<br><br>Job Description:<br><br>The ideal candidate will practice all aspects of Performance Measurement including:<br><br> Works closely with department manager to establish a continuous performance reporting system Assists in Creating performance indicators and dashboards for operational services Tracks, Measures and analyzes company/Department performance measurements set to identify performance improvement opportunities Develops appropriate techniques to gather data, streamlining and automating to the most prudent use possible Develops the skills of the data support staff and other quality/operations staff in collecting, analyzing, and reporting information Ensures accurate data is collected on a timely basis, regular reports on progress are distributed, and makes recommendations for future improvements based on data Maintains a database of all relevant measures per department Conducts root cause analysis and come up with corrective actions as required Works collaboratively with other staff, leaders, and managers to continuously improve data accuracy and improve measurement process<br><br>Requirements<br><br> 3+ years of experience in a performance culture Hands on experience in converting requirement into BI visuals Strong Statistical background Knowledge of the Balanced Scorecard framework Able to evaluate data gathered from multiple sources, reconciles differences, and ensures consistent approaches, data interpretation, and results measurements Strong Knowledge of dashboard reporting tools (Preferred Power BI, etc.) Advanced experience with Microsoft Office products (specifically with respect to Excel, Power Point and Word) Good Knowledge of using MS flows Good Knowledge of using APIs Able to communicate and resolve conflicts appropriately Strong attention to detail required Strong communication skills Knowledge of ISO9001 is an advantage Knowledge of ISO27001 is an advantage

We are seeking a motivated and versatile HR Generalist & Talent Acquisition Specialist to join our growing team in Cairo. This role is split equally between Human Resources operations and Talent Acquisition, with a primary focus on supporting Net Witness and other Portfolio Companies as they establish and grow their presence in Egypt. The successful candidate will manage the full recruitment lifecycle while providing day-to-day HR support to employees and managers, ensuring compliance with Egyptian labor laws and delivering a positive employee experience.<br><br>This position follows a hybrid work model, with part of the week based at our New Cairo office.<br><br>Key Responsibilities<br><br>Human Resources (50%) <br><br>Employee Lifecycle Management <br><br>Administer end-to-end HR processes, including onboarding, employment contracts, probation reviews, employee changes, and offboarding. Prepare employment agreements, HR letters, and other employment-related documentation. Maintain accurate employee records and personnel files in compliance with Egyptian labor laws and company policies. Maintain effective communication and coordination with the global HR team regarding employee lifecycle activities, including onboarding, offboarding, employment changes, promotions, transfers, and other HR-related updates to ensure accurate and timely information sharing. Coordinate onboarding activities to ensure a smooth employee experience. <br><br>Employee Relations & Compliance <br><br>Serve as the primary HR contact for employees and managers across Net Witness and other Portfolio Companies in Egypt. Provide guidance on HR policies, procedures, and employment practices. Support employee relations matters, including performance management, disciplinary processes, and workplace concerns. Ensure compliance with Egyptian labor laws and company policies. Support internal audits and maintain HR compliance documentation. <br><br>Compensation & Benefits<br><br>Prepare monthly payroll inputs and coordinate with Finance and payroll providers. Administer employee benefits, allowances, leave management, and HRIS updates. Support salary reviews and employee incentive programs. Respond to employee inquiries related to payroll and benefits. <br><br>HR Projects & Administration <br><br>Participate in HR initiatives, including employee engagement, performance management, policy implementation, and process improvements. Prepare HR reports and metrics as required. Identify opportunities to improve HR processes and enhance the employee experience. <br><br>Talent Acquisition (50%) <br><br>Recruitment <br><br>Manage the full recruitment lifecycle for positions across Net Witness and other Portfolio Companies operating in Egypt, from requisition approval through offer acceptance. Partner with hiring managers across multiple Portfolio Companies to understand hiring needs and develop effective recruitment strategies. Draft and post job advertisements across multiple recruitment platforms. Source candidates through Linked In Recruiter, job boards, employee referrals, networking, and other sourcing channels. Screen resumes, conduct initial interviews, and evaluate candidates against role requirements. Coordinate interviews with hiring managers and ensure a positive candidate experience throughout the recruitment process. Prepare and extend employment offers in partnership with the HR team. Coordinate pre-employment checks and onboarding activities for new hires. Build and maintain talent pipelines for future hiring needs. Track recruitment metrics, including time-to-fill, source effectiveness, and hiring activity, and provide regular updates to management. <br><br>Requirements<br><br>Bachelor's degree in Human Resources, Business Administration, or a related field. 3-5 years of combined experience in Human Resources and Talent Acquisition. Strong knowledge of Egyptian labor law and HR best practices. Proven experience managing full-cycle recruitment across technical, sales, and corporate functions. Experience working in a multinational or international organization is preferred. Strong interviewing, sourcing, and stakeholder management skills. Excellent organizational and time management skills with the ability to manage multiple priorities simultaneously. Strong attention to detail and ability to handle confidential information with discretion. Excellent written and verbal English communication skills are essential. Ability to communicate confidently with employees, hiring managers, and senior leadership in a multinational environment. Arabic language skills are considered an asset. Proficiency with Microsoft Office, HRIS platforms, and Applicant Tracking Systems (ATS). <br><br>Benefits<br><br>Hybrid work model with office presence in New Cairo. Opportunity to play a key role in supporting Net Witness and other Portfolio Companies as they build and expand their operations in Egypt. Exposure to a dynamic, fast-paced environment supporting multiple technology businesses within a global investment portfolio. Career growth and professional development opportunities. Competitive compensation and benefits package.

Egybell is hiring a Contracting Executive for a leading Travel agency in El Mohandessin.<br>Qualifications:▫️Bachelor's degree in Tourism or a related field.▫️2–4 years of experience in hotel contracting, product management, travel operations, or a similar role within the travel and tourism industry.▫️Excellent written and verbal communication skills in English.▫️Strong understanding of hotel contracting, pricing strategies, markups, promotions, allotments, and hotel distribution.▫️Experience reviewing hotel contracts and validating rates, terms, and conditions to ensure accuracy and consistency.▫️Knowledge of hotel optimization processes, rate competitiveness, and revenue management principles.▫️Ability to analyze optimization reports, lost booking reports, and market trends to identify issues and recommend corrective actions.▫️Strong negotiation and relationship management skills .▫️Experience coordinating with cross-functional teams, including Product, Sales, Reservations, Finance, Internet, and Data Entry.▫️Proficiency in Microsoft Office, particularly Excel, and experience using hotel contracting, CRS, or travel management systems.▫️Ability to manage multiple hotel portfolios, prioritize tasks, and meet operational deadlines.▫️Proactive mindset with the ability to identify opportunities for product enhancement and support continuous business growth.<br>Key Responsibilities:▫️ Reviews contracts received from the Contracting Manager and responsible for verifying that contract details and rates are accurate, consistent, and aligned across the system and partners agreements.• ▫️Responsible for the creation of the Hotel profile on the system using all required data.▫️Responsible for ensuring the proper transfer of contracts to the Data Entry Executive.▫️ Review the hotel & set it live with the base markup.▫️ Work on the hotel as per the Optimization Process.▫️ Review The Optimization Reports coming from the Internet team daily and should provide daily feedback for each uncompetitive product with its corrective action as per the process.▫️ Review the daily Lost Bookings reports and should provide daily feedback for each lost booking with its corrective action per the process.▫️ Communicate with the hotels to maintain the product and keep the rate competitiveness.▫️ Monitor the product list to make sure it is producing daily.▫️ Follow the calendar for key events to get special deals.▫️Always share the special Deals & the New Products with the Internet & Commercial Team.▫️ Responsible for reviewing the noncompetitive products.▫️ Internet Team will send weekly & Monthly report collecting all the above outcomes for evaluation.▫️Work closely with internal departments (Product, Sales, Reservations, Finance) to ensure smooth operations and data accuracy.

<p>Requisition ID 37055 Office Country Egypt Office City Cairo Division Banking Countries of Operations Contract Type Short Term Contract Length 12 months Posting End Date 30/09/2026 Purpose of Job The Analyst supports the Managing Director for the Southern and Eastern Mediterranean (SEMED) and the Front Office in monitoring regional business delivery, analysing the investment pipeline and portfolio, and preparing clear, accurate and timely information for senior-management decision-making. The Analyst will take responsibility for the tasks assigned to them by the operation leader or more senior members of the project team, or more senior bankers, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring. The Analyst undertakes financial, operational and market analysis; maintains portfolio, pipeline and performance information; supports business planning and strategic initiatives; and prepares briefings, presentations and follow-up materials for internal and external engagements. Working under the guidance of the MD SEMED and senior Front Office colleagues, the Analyst coordinates closely with Regional Directors, country and sector teams, Resident Offices and relevant corporate functions, while maintaining high standards of judgement, confidentiality and responsiveness.</p><h3>Accountabilities &amp; Responsibilities</h3><p>Under the guidance of the MD SEMED and senior Front Office colleagues:</p><ul><li>Portfolio, Pipeline and Performance Analysis</li><li>Collect, validate and analyse regional portfolio, pipeline, signing, disbursement and performance data; prepare dashboards and management reports; identify trends, variances, delivery risks and data-quality issues; and coordinate timely follow-up with relevant teams.</li><li>Undertake financial, sector, client and country analysis to support business planning, pipeline development, strategic initiatives and the MD s review of priority transactions and regional opportunities.</li><li>Maintain accurate trackers for priority projects, management actions, strategic initiatives and stakeholder commitments, escalating material issues and supporting closure of agreed actions.</li><li>Briefings, Coordination and Business Development Support</li><li>Prepare concise briefing notes, presentations, speeches, meeting packs and background materials for the MD s internal and external engagements, synthesising financial, operational, economic and stakeholder information for senior audiences.</li><li>Support coordination of senior-management missions, regional reviews, business-development activities and engagement with governments, clients, investors, donors, IFIs and other partners, including agendas, logistics, materials and follow-up.</li><li>Coordinate information requests and contributions across Regional Directors, Heads of Country, Resident Offices, sector teams and corporate departments; ensure outputs are complete, consistent and delivered within agreed timelines.</li><li>Contribute to regional strategy, policy and special projects, including research, drafting and analysis related to private-sector development, capital mobilisation, green transition, inclusion and regional resilience.</li><li>Handle sensitive information with discretion and ensure all assigned tasks are completed accurately, on time and in line with the Bank s policies, procedures and objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree. Master s degree preferred in public policy, economics, finance or other relevant disciplines or equivalent experience in the areas of expertise.</li><li>Quantitative/numerical skills with the ability to interpret financial information</li><li>Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules.</li><li>Experience preparing concise briefings, presentations or management information and coordinating contributions from multiple stakeholders is desirable.</li><li>Good understanding of relevant systems and processes.</li><li>Ability to work effectively as a team member and to deadlines and under time pressure.</li><li>Good written and oral communication skills in English.</li><li>Good command over Arabic language is an advantage.</li><li>Relevant financial industry experience from an investment or commercial bank international development agency or auditing/financial/strategy consulting firm operating to international standards.</li><li>Exposure to industry/country experience.</li></ul>

<br><strong>Role Description</strong> The Project Manager role at our client is a full-time, on-site position based in Badr City.<br><strong>Qualifications<br></strong> <br><ul><li>Strong Project Management skills, including planning, execution, risk management, and stakeholder communication.</li><li>proven Experience in water,wastewaterand utility projects is essential .</li><li>Knowledge of Inspection processes to coordinate quality checks, compliance reviews, and documentation of findings.</li><li>Logistics Management skills to oversee material flow, scheduling, and coordination between suppliers, warehouses, and project sites.</li><li>Bachelor’s degree in Mechanical Engineering.</li><li>Proficiency in project management tools and MS Office applications.</li><li>Strong analytical, organizational, and problem-solving abilities, with attention to detail.</li><strong><li>experience in pumping stations, treatment plants or infrastructure projects</li></strong></ul>

<p><strong>Job Responsibilities</strong></p><ul><li><p>Assign local recruitment campaigns under the supervision of HR Manager.</p></li><li><p>screens applicants for basic summarizes CVs for easier evaluation by the departmental heads. </p></li></ul><ul><li><p>Meets walk-in applicants, collects and assesses CVs. <br><strong>What We Offer:</strong></p></li><li><p>Paid training until the end of the year</p></li><li><p>Opportunity for full-time hiring based on performance</p></li><li><p>Supportive environment for learning and growth</p></li></ul><p></p><p><strong>Requirements</strong></p><h2><strong>Job Requirements</strong></h2><ul><li><p>Faculty of Commerce or Mass Communication or Administration</p></li><li><p>No experience required (Fresh graduates are welcome)</p></li><li><p>Good proficiency in Microsoft Office (especially Excel &amp; Word)</p></li><li><p>Strong willingness to learn and develop</p></li><li><p>Highly motivated, energetic, and eager to grow</p></li><li><p>Advanced Excel</p></li></ul><ul><li><p><strong>Personal Skills:</strong></p></li><li><p>Hard worker and committed</p></li><li><p>Fast learner</p></li><li><p>Responsible and proactive</p></li></ul><p></p>

<h2><strong>Job Description</strong></h2><p><strong>Key Accountabilities:</strong></p><ul><li><p>Responsible for achieving sales targets, as well as identifying customer needs and recommending appropriate/relevant products.</p></li><li><p>Present the company professionally and decently.</p></li></ul><p><strong>&nbsp;&nbsp;&nbsp;Duties:</strong></p><ul><li><p>Guide customers through our products and services.</p></li><li><p>Achieve agreed-upon sales targets.</p></li><li><p>Cross-sell and upsell products.</p></li></ul><ul><li><p>Ensure a high level of Customer Satisfaction.</p></li><li><p>Develop strong, ongoing relationships with customers.</p></li><li><p>Resolve customer complaints in a timely and professional manner to maintain customer loyalty.</p></li><li><p>Organize and set up products at our point of sale.</p></li><li><p>Any task that the direct manager requires.</p></li></ul><p></p><h2></h2><p></p><p><strong>Requirements</strong></p><h2><strong>Job Requirements</strong></h2><ul><li><p>High degree is required.</p></li><li><p>1-2 years of experience.</p></li><li><p>Good English level.</p></li><li><p>Proficient in Microsoft Office.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Lead and supervise all architectural site activities.</li><li>Manage and support the site architectural team.</li><li>Coordinate with the Project Manager, consultants, contractors, and subcontractors.</li><li>Review drawings and ensure compliance with project specifications.</li><li>Monitor project progress and maintain adherence to the project schedule.</li><li>Resolve technical issues and provide effective site solutions.</li><li>Prepare technical reports and monitor project performance.</li><li>Ensure compliance with quality assurance and HSE requirements.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications</p><ul><li>Bachelor's Degree in Architecture.</li><li>Minimum <b>8 years</b> of experience in construction projects.</li><li>Proven experience in site supervision and team leadership.</li><li>Strong understanding of construction methods and architectural detailing.</li><li>Proficiency in AutoCAD and Microsoft Office.</li><li>Excellent leadership, communication, and organizational skills.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Sales Manager: * Develop and implement sales strategy.<br> * Lead and manage the sales team.<br> * Expand customer base.<br> * Maintain key accounts.<br> * Monitor sales performance.<br> * Coordinate with Operations and Customer Service.<br> * Achieve company sales targets.<br> * Report directly to top management * Bachelor’s Degree is a must.<br> * Previous experience in a Freight Forwarding Company or Shipping Line is mandatory.<br> * Strong knowledge of international freight forwarding, import/export, and logistics services.<br> * Strong leadership skills.<br> Existing customer portfolio is preferred.<br> * Excellent communication, negotiation, and customer relationship management skills.<br> * Ability to develop sales strategies.<br> * Experience in managing sales teams and achieving targets.<br> * Proficient in Microsoft Office applications.<br> * Alexandria residents only.<br></span> </div>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <p>Support the Guest Relations Manager in delivering exceptional guest experiences.<br> Ensure high standards of guest satisfaction and personalized service.<br> Supervise daily Guest Relations operations and support the development of team members.<br> Handle guest complaints, coordinate VIP services, and ensure effective service recovery.<br> Maintain the hotel’s service standards and contribute to continuous improvement.<br> Ensure consistently high levels of guest satisfaction throughout the guest journey.<br> Handle guest complaints and concerns professionally and efficiently.<br> Follow up on service recovery actions to ensure guest satisfaction.<br> Anticipate guest needs and provide personalized service.<br> Coordinate VIP arrivals, special occasions, and individual guest requests.<br> Build positive relationships with guests to encourage loyalty and repeat business.<br> Supervise and support the daily operations of the Guest Relations team.<br> Ensure timely responses to guest inquiries and requests.<br> Monitor guest feedback, online reviews, and satisfaction surveys.<br> Maintain accurate guest profiles, preferences, and complaint records.<br> Follow up on outstanding guest requests and unresolved issues.<br> Ensure effective communication with guests before arrival, during their stay, and upon departure, where applicable.<br> Supervise, motivate, and support Guest Relations team members.<br> Assist in preparing duty rosters and shift schedules.<br> Conduct daily briefings and ensure effective shift handovers.<br> Provide coaching, training, and constructive feedback.<br> Monitor team adherence to grooming, conduct, and service standards.<br> Promote teamwork, accountability, and service excellence.<br> Coordinate VIP guest arrangements with the relevant departments.<br> Ensure VIP amenities, room preferences, and special requests are handled according to hotel standards.<br> Review VIP arrival information and communicate guest preferences to concerned teams.<br> Conduct courtesy calls and guest visits when appropriate.<br> Handle VIP requests with discretion and professionalism.<br> Coordinate personalized experiences for special occasions and celebrations.<br> Maintain effective coordination with Front Office, Housekeeping, Food & Beverage, Engineering, Security, and other departments.<br> Communicate guest requests and complaints accurately and promptly.<br> Follow up with concerned departments to ensure timely resolution of guest issues.<br> Participate in daily briefings and operational handovers.<br> Escalate unresolved complaints and operational concerns to management.<br> Monitor guest satisfaction scores, online reviews, and guest comments.<br> Identify recurring complaints and communicate improvement opportunities to management.<br> Support the implementation of corrective actions and service improvement initiatives.<br> Ensure guest complaints are documented and followed up appropriately.<br> Monitor compliance with hotel brand standards and departmental procedures.<br> Contribute to improving guest satisfaction and the overall guest experience.<br> Ensure compliance with hotel policies, procedures, and applicable brand standards.<br> Follow guest safety, security, confidentiality, and data protection procedures.<br> Handle sensitive guest information professionally and discreetly.<br> Report safety and security concerns promptly.<br> Support emergency response procedures when required.<br> Maintain accurate guest profiles, preferences, feedback, and complaint records.<br> Prepare daily reports, guest feedback summaries, and shift handover notes.<br> Track pending guest requests and service recovery cases.<br> Provide management with updates on guest satisfaction and operational concerns.<br> Maintain proper documentation of VIP arrangements and follow-up actions.</p> <h4>Qualifications</h4> <p>Diploma or Bachelor’s degree in Hospitality Management, Hotel Administration, or a related field.<br> Three to five years of experience in Front Office or Guest Relations, preferably in a luxury hotel.<br> Previous supervisory or team leadership experience.<br> Experience in guest complaint handling, VIP services, and service recovery.<br> Familiarity with hotel Property Management Systems (PMS) is an advantage.<br> Fluency in English is required; additional languages are an advantage.<br> Excellent verbal and written communication skills.<br> Strong leadership and team management abilities.<br> Exceptional guest service and relationship-building skills.<br> Effective problem-solving and conflict resolution skills.<br> Strong organizational skills and attention to detail.<br> Ability to prioritize tasks and work under pressure.<br> Professional appearance and positive attitude.<br> High level of discretion and confidentiality.<br> Strong interpersonal and interdepartmental coordination skills.<br> Flexibility to work shifts, weekends, and public holidays as required.</p> <h4>Key performance indicators</h4> <ul> <li>Guest satisfaction scores and feedback results.</li> <li>Guest complaint resolution time and service recovery effectiveness.</li> <li>Quality and timeliness of VIP guest preparations.</li> <li>Response time to guest inquiries and requests.</li> <li>Guest review ratings and improvements in recurring feedback.</li> <li>Compliance with hotel service and brand standards.</li> <li>Accuracy of guest records, reports, and shift handovers.</li> <li>Team performance and training completion.</li> <li>Effectiveness of interdepartmental coordination.</li> </ul> <h4>Additional responsibilities</h4> <p>Perform additional duties assigned by the Guest Relations Manager or Director of Front Office in line with operational requirements.<br> Demonstrate professional conduct and act as a role model for the Guest Relations team.<br> Contribute to a culture of hospitality, teamwork, and continuous improvement.<br> Protect the hotel’s reputation by maintaining high standards of guest care, professionalism, and confidentiality.</p> <h4>Qualifications (repeated)</h4> <p>Diploma or Bachelor’s degree in Hospitality Management, Hotel Administration, or a related field.<br> 3–5 years of experience in Guest Relations or Front Office operations, preferably in a luxury hotel.<br> Previous supervisory experience with strong team leadership and staff development skills.<br> Proven experience in guest complaint handling, service recovery, and VIP guest relations.<br> Excellent communication, interpersonal, and guest service skills.<br> Strong problem-solving, decision-making, and conflict resolution abilities.<br> Good knowledge of hotel Property Management Systems (PMS) and hotel operations.<br> Fluency in English; additional languages are an advantage.<br> Strong organizational skills with excellent attention to detail.<br> Ability to work under pressure and manage multiple priorities effectively.<br> Professional appearance, positive attitude, and a strong commitment to service excellence.<br> High level of discretion, confidentiality, and professionalism.<br> Ability to coordinate effectively with multiple hotel departments.<br> Flexibility to work shifts, weekends, and public holidays as required.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><ul><li><p>Support the Guest Relations Manager in delivering exceptional guest experiences.</p><br></li><li><p>Ensure high standards of guest satisfaction and personalized service.</p><br></li><li><p>Supervise daily Guest Relations operations and support the development of team members.</p><br></li><li><p>Handle guest complaints, coordinate VIP services, and ensure effective service recovery.</p><br></li><li><p>Maintain the hotel’s service standards and contribute to continuous improvement.</p><br></li><li><p>Ensure consistently high levels of guest satisfaction throughout the guest journey.</p><br></li><li><p>Handle guest complaints and concerns professionally and efficiently.</p><br></li><li><p>Follow up on service recovery actions to ensure guest satisfaction.</p><br></li><li><p>Anticipate guest needs and provide personalized service.</p><br></li><li><p>Coordinate VIP arrivals, special occasions, and individual guest requests.</p><br></li><li><p>Build positive relationships with guests to encourage loyalty and repeat business.</p><br></li><li><p>Supervise and support the daily operations of the Guest Relations team.</p><br></li><li><p>Ensure timely responses to guest inquiries and requests.</p><br></li><li><p>Monitor guest feedback, online reviews, and satisfaction surveys.</p><br></li><li><p>Maintain accurate guest profiles, preferences, and complaint records.</p><br></li><li><p>Follow up on outstanding guest requests and unresolved issues.</p><br></li><li><p>Ensure effective communication with guests before arrival, during their stay, and upon departure, where applicable.</p><br></li><li><p>Supervise, motivate, and support Guest Relations team members.</p><br></li><li><p>Assist in preparing duty rosters and shift schedules.</p><br></li><li><p>Conduct daily briefings and ensure effective shift handovers.</p><br></li><li><p>Provide coaching, training, and constructive feedback.</p><br></li><li><p>Monitor team adherence to grooming, conduct, and service standards.</p><br></li><li><p>Promote teamwork, accountability, and service excellence.</p><br></li><li><p>Coordinate VIP guest arrangements with the relevant departments.</p><br></li><li><p>Ensure VIP amenities, room preferences, and special requests are handled according to hotel standards.</p><br></li><li><p>Review VIP arrival information and communicate guest preferences to concerned teams.</p><br></li><li><p>Conduct courtesy calls and guest visits when appropriate.</p><br></li><li><p>Handle VIP requests with discretion and professionalism.</p><br></li><li><p>Coordinate personalized experiences for special occasions and celebrations.</p><br></li><li><p>Maintain effective coordination with Front Office, Housekeeping, Food &amp; Beverage, Engineering, Security, and other departments.</p><br></li><li><p>Communicate guest requests and complaints accurately and promptly.</p><br></li><li><p>Follow up with concerned departments to ensure timely resolution of guest issues.</p><br></li><li><p>Participate in daily briefings and operational handovers.</p><br></li><li><p>Escalate unresolved complaints and operational concerns to management.</p><br></li><li><p>Monitor guest satisfaction scores, online reviews, and guest comments.</p><br></li><li><p>Identify recurring complaints and communicate improvement opportunities to management.</p><br></li><li><p>Support the implementation of corrective actions and service improvement initiatives.</p><br></li><li><p>Ensure guest complaints are documented and followed up appropriately.</p><br></li><li><p>Monitor compliance with hotel brand standards and departmental procedures.</p><br></li><li><p>Contribute to improving guest satisfaction and the overall guest experience.</p><br></li><li><p>Ensure compliance with hotel policies, procedures, and applicable brand standards.</p><br></li><li><p>Follow guest safety, security, confidentiality, and data protection procedures.</p><br></li><li><p>Handle sensitive guest information professionally and discreetly.</p><br></li><li><p>Report safety and security concerns promptly.</p><br></li><li><p>Support emergency response procedures when required.</p><br></li><li><p>Maintain accurate guest profiles, preferences, feedback, and complaint records.</p><br></li><li><p>Prepare daily reports, guest feedback summaries, and shift handover notes.</p><br></li><li><p>Track pending guest requests and service recovery cases.</p><br></li><li><p>Provide management with updates on guest satisfaction and operational concerns.</p><br></li><li><p>Maintain proper documentation of VIP arrangements and follow-up actions.</p><br></li><li><p>Diploma or Bachelor’s degree in Hospitality Management, Hotel Administration, or a related field.</p><br></li><li><p>Three to five years of experience in Front Office or Guest Relations, preferably in a luxury hotel.</p><br></li><li><p>Previous supervisory or team leadership experience.</p><br></li><li><p>Experience in guest complaint handling, VIP services, and service recovery.</p><br></li><li><p>Familiarity with hotel Property Management Systems (PMS) is an advantage.</p><br></li><li><p>Fluency in English is required; additional languages are an advantage.</p><br></li><li><p>Excellent verbal and written communication skills.</p><br></li><li><p>Strong leadership and team management abilities.</p><br></li><li><p>Exceptional guest service and relationship-building skills.</p><br></li><li><p>Effective problem-solving and conflict resolution skills.</p><br></li><li><p>Strong organizational skills and attention to detail.</p><br></li><li><p>Ability to prioritize tasks and work under pressure.</p><br></li><li><p>Professional appearance and positive attitude.</p><br></li><li><p>High level of discretion and confidentiality.</p><br></li><li><p>Strong interpersonal and interdepartmental coordination skills.</p><br></li><li><p>Flexibility to work shifts, weekends, and public holidays as required.</p><br></li><li><p>Guest satisfaction scores and feedback results.</p><br></li><li><p>Guest complaint resolution time and service recovery effectiveness.</p><br></li><li><p>Quality and timeliness of VIP guest preparations.</p><br></li><li><p>Response time to guest inquiries and requests.</p><br></li><li><p>Guest review ratings and improvements in recurring feedback.</p><br></li><li><p>Compliance with hotel service and brand standards.</p><br></li><li><p>Accuracy of guest records, reports, and shift handovers.</p><br></li><li><p>Team performance and training completion.</p><br></li><li><p>Effectiveness of interdepartmental coordination.</p><br></li><li><p>Perform additional duties assigned by the Guest Relations Manager or Director of Front Office in line with operational requirements.</p><br></li><li><p>Demonstrate professional conduct and act as a role model for the Guest Relations team.</p><br></li><li><p>Contribute to a culture of hospitality, teamwork, and continuous improvement.</p><br></li><li><p>Protect the hotel’s reputation by maintaining high standards of guest care, professionalism, and confidentiality.</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Diploma or Bachelor’s degree in Hospitality Management, Hotel Administration, or a related field.</p><br></li><li><p>3–5 years of experience in Guest Relations or Front Office operations, preferably in a luxury hotel.</p><br></li><li><p>Previous supervisory experience with strong team leadership and staff development skills.</p><br></li><li><p>Proven experience in guest complaint handling, service recovery, and VIP guest relations.</p><br></li><li><p>Excellent communication, interpersonal, and guest service skills.</p><br></li><li><p>Strong problem-solving, decision-making, and conflict resolution abilities.</p><br></li><li><p>Good knowledge of hotel Property Management Systems (PMS) and hotel operations.</p><br></li><li><p>Fluency in English; additional languages are an advantage.</p><br></li><li><p>Strong organizational skills with excellent attention to detail.</p><br></li><li><p>Ability to work under pressure and manage multiple priorities effectively.</p><br></li><li><p>Professional appearance, positive attitude, and a strong commitment to service excellence.</p><br></li><li><p>High level of discretion, confidentiality, and professionalism.</p><br></li><li><p>Ability to coordinate effectively with multiple hotel departments.</p><br></li><li><p>Flexibility to work shifts, weekends, and public holidays as required.</p><br></li></ul> </div>

Primary Duties and Responsibilities:<br>Achieve the monthly sales target. Promote memberships and attract new customers using various sales methods (phone calls, meetings, referrals, communication with visitors, call center leads, offers, and other channels). Execute the approved sales plans and sales activities while adhering to the company’s work regulations and announced pricing policies. Communicate with the Sales Back Office to follow up on target achievement status and take the necessary actions to achieve the target within the specified timeframe. Understand and explain all membership-related information and club benefits to new customers, ensuring the provision of accurate data and information by using the Questions & Answers template. Develop, expand, and maintain the customer database by building positive relationships with customers. Follow up on and complete new customer subscription procedures within the specified timeframe. Inform the direct manager of any challenges encountered in achieving the target and discuss the proposed solutions. Prepare periodic reports, including:-CRM data entry and customer follow-up.-Daily activity reports showing calls and meetings conducted.-Customer meeting schedules and outcomes.-Leads feedback. Respond promptly to customer inquiries and resolve customer issues in coordination with the Membership Department.<br>Job Requirements:Education & Previous Experience:Bachelor's degree in business or any relevant field.0–1 year of experience in the same field.<br>Technical Knowledge & Skills:Sales, negotiation, and presentation skills. Ability to achieve sales targets. Fast learner. Ability to perform multiple tasks and prioritize effectively. Good verbal and written communication skills. Time management skills and the ability to complete tasks within deadlines. Customer interviewing skills. Flexibility and ability to work under pressure. Computer skills.

Job Summary We are looking for a Recruiter – Mass Hiring to join our People & Culture team. The role will be responsible for managing high-volume recruitment projects, sourcing and screening candidates, and ensuring hiring targets are achieved within the required timelines. Key Responsibilities Manage mass hiring and high-volume recruitment projects for multiple positions. Source candidates through Linked In, job boards, social media, databases, referrals, and other recruitment channels. Screen and shortlist candidates based on job requirements. Conduct initial phone and online interviews to assess candidates' suitability. Coordinate interviews with hiring managers and ensure an efficient recruitment process. Build and maintain a strong pipeline of qualified candidates. Follow up with candidates throughout the recruitment process and ensure a positive candidate experience. Achieve recruitment targets and meet agreed hiring timelines. Participate in recruitment campaigns, job fairs, open days, and other mass hiring activities when required. Maintain accurate recruitment trackers and candidate records. Prepare regular recruitment reports and provide updates on hiring progress. Work closely with hiring managers and internal stakeholders to understand and fulfill recruitment needs. Requirements1–4 years of experience in Recruitment / Talent Acquisition. Previous experience in mass hiring or high-volume recruitment is highly preferred. Fluent in English with excellent communication skills. Strong sourcing, screening, and interviewing skills. Excellent interpersonal and relationship-building skills. Ability to manage multiple vacancies and priorities simultaneously. Target-oriented with strong follow-up and organizational skills. Ability to work effectively in a fast-paced and high-volume recruitment environment. Good command of Microsoft Office, particularly Excel. Willingness to work in New Cairo.