Night Shift Jobs in Egypt

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Direct daily floor operations across receiving, putaway, picking, packing, dispatch, quality, and inventory control as assigned. Drive team-level KPIs (e.g., picking accuracy, throughput, dispatch SLAs) and continuously identify opportunities to optimize workflows. Ensure proper usage, care, and basic maintenance knowledge of warehouse equipment (MHE, Hools, RF scanners, etc.). Monitor damage, defectives, and picking inaccuracies; conduct root-cause investigations to prevent recurring operational losses. Lead and manage a shift/team of ~20–30 full-time and outsourced personnel. Conduct regular monthly 1-on-1 connects, track attendance, and build clear development plans for team members. Participate in the recruitment, onboarding, and training processes for new hires and contingent staff. Actively monitor workforce behavior, enforce company policies, and maintain a high standard of workplace discipline. Partner closely with Operations Leaders, Demand Planning, Inventory Control, and Finance to maintain smooth operational handoffs. Collaborate with agency leaders to ensure contractor attendance, alignment, and performance meet operational demands. Coordinate with other shift supervisors to ensure seamless transition between shifts and consistent application of warehouse rules. Accountability for stock levels, product availability, and cost containment initiatives within assigned functional areas. Serve as a role model for safety regulations, ensure a safe working environment, and enforce safety protocols across all teams. Managed and achieved operational KPIs and SLAs, including picking accuracy, inventory variance, damage reduction, fulfillment rate, UPH targets, SLA compliance, attendance and punctuality, team retention, monthly connect completion rate, and zero-accident health and safety compliance.<br><br>Qualifications<br><br>You have at least 5-7 years of experience in warehousing & DC.solid knowledge of all DC operations, inventory control and basic finance knowledge You are someone energized by the unknown and look forward to learning each day on the job. Good communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. Language Skills: Very Good English would be highly advantageous. Computer Skills: Computer Skills: Very Good in Excel, ERP system.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><ul><li>Direct daily floor operations across receiving, putaway, picking, packing, dispatch, quality, and inventory control as assigned.</li><li>Drive team-level KPIs (e.g., picking accuracy, throughput, dispatch SLAs) and continuously identify opportunities to optimize workflows.</li><li>Ensure proper usage, care, and basic maintenance knowledge of warehouse equipment (MHE, Hools, RF scanners, etc.).</li><li>Monitor damage, defectives, and picking inaccuracies; conduct root-cause investigations to prevent recurring operational losses.</li><li>Lead and manage a shift/team of ~20–30 full-time and outsourced personnel.</li><li>Conduct regular monthly 1-on-1 connects, track attendance, and build clear development plans for team members.</li><li>Participate in the recruitment, onboarding, and training processes for new hires and contingent staff.</li><li>Actively monitor workforce behavior, enforce company policies, and maintain a high standard of workplace discipline.</li><li>Partner closely with Operations Leaders, Demand Planning, Inventory Control, and Finance to maintain smooth operational handoffs.</li><li>Collaborate with agency leaders to ensure contractor attendance, alignment, and performance meet operational demands.</li><li>Coordinate with other shift supervisors to ensure seamless transition between shifts and consistent application of warehouse rules.</li><li>Accountability for stock levels, product availability, and cost containment initiatives within assigned functional areas.</li><li>Serve as a role model for safety regulations, ensure a safe working environment, and enforce safety protocols across all teams.</li><li>Managed and achieved operational KPIs and SLAs, including picking accuracy, inventory variance, damage reduction, fulfillment rate, UPH targets, SLA compliance, attendance and punctuality, team retention, monthly connect completion rate, and zero-accident health and safety compliance.</li></ul><br>What you need to be successful<br><ul><li>You have at least 5-7 years of experience in warehousing &amp; DC.</li><li>solid knowledge of all DC operations, inventory control and basic finance knowledge</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>Good communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>Language Skills: Very Good English would be highly advantageous.</li><li>Computer Skills: Computer Skills: Very Good in Excel, ERP system.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p>Speak, write, and read fluently in English</p><p>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring proce</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1+ years of customer service experience</li><li>1+ years of driving process improvements experience</li><li>Experience with Microsoft Office products and applications</li><li>Experience with Excel</li><li>Work a flexible schedule/shift/work area, including weekends</li></ul>

We're Hiring | Sales Indoor<br>Materialistique is looking for a motivated Sales Indoor to join our team in Heliopolis, Cairo.<br>Requirements<br>Previous sales experience is preferred.<br>Excellent communication and interpersonal skills.<br>Customer-focused with a positive attitude.<br>Ability to achieve sales targets.<br>Team player with a strong work ethic.<br>What We Offer<br>Competitive Salary.<br>Attractive Commission Scheme.<br>7-hour shift (scheduled in coordination with the team).<br>Social Insurance.<br>Professional work environment.<br>Career growth opportunities.<br>

UBUY Egypt : is hiring “Call Center Advisor”<br>#Requirements:<br>- Good English<br>- Graduates Only.<br>#Working_Conditions:<br>- Work Place: Helioplies/Site<br>- Working Hours: 9 working hours including 1 hour break, rotational shift &amp; 1 days off rotational. "<br>#Package:<br>- #Net Salary : Confedential+KPI after 3 months<br>- Social insurance<br>- Nearest metro is Kolyat el banat ( Girls College )<br>IF you are up to the Challenge please send me your CV if you Meet the Criteria Above.<br>Email : samar.abdelaziz@ubuy.com or send your CV

<p>Hiring for a big Islamic bank with internal staffing opportunity&nbsp;</p><p><br></p><p> Location: Maadi&nbsp;</p><p><br></p><p> Requirements:</p><p>* Bachelor’s Degree</p><p>* Fresh Graduates are welcome&nbsp;</p><p>* Good command of English&nbsp;</p><p>* Sales experience preferred، (specially) Banking / Insurance / Financial Institutions</p><p>* Good communication &amp; interpersonal skills</p><p>* Ability to work in a target-oriented environment</p><p>* 70% Outdoor | 30% Indoor</p><p><br></p><p> Salary: 9,000 – 12,500 EGP Gross (based on experience)</p><p> Monthly Incentives</p><p> Quarterly &amp; Annual Bonuses</p><p>Chance for internal staffing</p><p> Social &amp; Medical Insurance</p><ul><li> Fixed Shift</li></ul>

<p>e&amp; Cx Solutions is hiring fluent English speaker for UAE inbound calls account.</p><p><br></p><p>What We Offer:</p><p>• Net Salary: 15,000 EGP</p><p>• Fully Paid Training: 12,547 EGP</p><p>• Quarterly Performance Bonus</p><p>• Medical &amp; Social Insurance</p><p>• Free e&amp; VPN Line</p><p>• Travel Perks &amp; Exclusive Benefits</p><p>• Fast-Track Promotion within 6 Months</p><p>• Last Shift for females ends at 9 PM maximum</p><p><br></p><p>Requirements:</p><p>• University Graduates</p><p>• Fluent English Speakers</p><p><br></p><p>Location:</p><p>• Maadi - Degla Square</p><p>• Please note: Transportation is not provided.</p><p><br></p><p>Interview Process: Online Interviews</p>

<p>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment</p><p><strong>Desired Candidate Profile</strong></p><p>1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push a- 1+ years of performance metrics, process improvement or lean techniques experience</p>

<p></p><p>???? <em>HIRING NOW</em> ????</p><p>Tired of Concentrix &amp; TP? ????????</p><p>Join a new company with a healthy environment ????</p><p><em>This is an In-Source Practice - Not a temporary account that ends after 3 months!</em></p><p>Real stability - Our clinic has been operating for <em>25 years</em> with a real opportunity for Career &amp; Growth</p><p><em>???? Details:</em></p><p>- Males &amp; Females - Graduates + Students + Gap Year are welcome</p><p>- <em>English Level:</em> B1+ to C1</p><p>- <em>Salary:</em> Up to 30K + Bonus + Transportation Allowance</p><p>- <em>Location:</em> Fifth Settlement</p><p>- <em>Shift:</em> Fixed Morning &amp; Overnight Shifts Available</p><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p></p>

<p>- 1+ years of Microsoft Office products and applications experience - 1+ years of Microsoft Office (Word, Excel, and Outlook) experience - High school or equivalent - Work a flexible schedule/shift/work area- 2+ years of Microsoft Office (Word, Excel, and Outlook) experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the appl</p><p><strong>Desired Candidate Profile</strong></p><p>high school diploma or equivalent - High school or equivalent</p>

<p>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustm</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1+ years of Microsoft Office products and applications experience</li><li>1+ years of Microsoft Office (Word, Excel, and Outlook) experience</li><li>high school diploma or equivalent</li><li>Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hou</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li></ul>

<p>Our client is a global provider of advanced air filtration and clean process solutions serving commercial, industrial, and highly regulated environments. Its solutions support organizations where air quality, process protection, controlled environments, and reliable filtration are critical. They're expanding their power systems business across Egypt, and this role sits at the center of that growth. Gas turbines, compressors, and engines across the country's power generation, oil &amp; gas, and industrial sites depend on air inlet filtration, acoustic control, pulse filter systems, and evaporative cooling to run efficiently. Right now, much of that installed base is still up for grabs, held by competitors, underserved, or simply unmapped.</p><p>This is not a maintenance-mode sales job. It's a build role. You'll be the one securing vendor registrations, winning tenders, converting competitor-installed sites, and turning single equipment sales into long-term aftermarket relationships.</p><p></p><p><strong>What You'll Own</strong></p><p><strong>Territory growth.</strong> You'll build and execute the Egypt sales plan, hunting new opportunities and converting sites currently running on competitor equipment. Vendor registrations, prequalifications, and frame agreements with key end users and EPCs will be yours to secure, the groundwork that gets you a seat at the table for every future tender.</p><p><strong>The installed base.</strong> You'll map every gas turbine, compressor, and engine across Egypt worth knowing about, configurations, replacement cycles, competitor presence, and turn that intelligence into a proactive spare parts and aftermarket pipeline, timed around outage and shutdown windows rather than chasing them after the fact.</p><p><strong>Technical credibility.</strong> Site visits, performance surveys, and life cycle cost analysis will be part of your regular rhythm. You'll shift customer conversations away from purchase price and toward total cost of ownership, and you'll introduce condition monitoring solutions like Power Eye as a differentiator that keeps you relevant long after the initial sale.</p><p><strong>Relationships that last.</strong> Power generation end users, oil &amp; gas operators, consultants, EPCs, and OEM service teams will come to see you as their trusted advisor. Where needed, you'll also appoint and manage local channel partners, extending your reach without diluting standards.</p><p><strong>Visibility and voice.</strong> You'll represent the business at industry events and customer seminars, and you'll feed market intelligence back to regional management and product teams, shaping not just your own pipeline but the wider strategy.</p><p><strong>Requirements</strong></p><ul><li><p>You'll thrive in this role if you already understand rotating machinery such as gas turbines, compressors, or air separation units, ideally with direct exposure to air inlet filtration, acoustic and noise control, or evaporative cooling in power generation or oil &amp; gas settings. Technical fluency isn't optional here; it's what earns you the right to sell lifecycle value instead of competing on price alone.</p></li><li><p>You'll be especially successful if you've spent 7+ years in technical sales or business development in Egypt's power, oil &amp; gas, or rotating equipment markets, with a track record of winning tenders, building accounts with major end users, utilities, IPPs, oil &amp; gas operators, state-owned power utilities, large industrial operators with captive power systems, or their EPC contractors, and building pipeline independently by visiting end users and working with local distributors across Egypt. Experience navigating vendor registration and prequalification processes will serve you well from day one.</p></li><li><p>You'll need to be fluent in English.</p></li><li><p>Comfort with disciplined CRM use in a structured sales process.</p></li><li><p>A valid Egyptian driving licence, eligibility to work in Egypt, and a genuine willingness to travel 60–70% across Egypt, including to plant sites in remote locations, because that's where the relationships that matter actually get built.</p></li><li><p>A bachelor's degree in mechanical, electrical, power, or another engineering field with relevant industry experience is expected; additional commercial training is a plus.</p></li><li><p>Experience managing aftermarket sales opportunities that can develop into larger system modification projects will be a plus.</p></li></ul><p></p><p><strong>What's In It For You</strong></p><p>This role offers a rare combination: the technical depth of an engineering-driven product line with the autonomy and earnings potential of a true business development mandate. You'll operate with significant ownership over your territory and strategy, working closely with application engineering, service, and factory teams who back your proposals rather than second-guess them.</p><p>You'll build direct relationships with some of Egypt's most significant power and industrial players, gain deep exposure to turbomachinery auxiliary systems, and have a genuine hand in shaping how a global brand grows in one of the region's most important markets.</p><p><strong>Ready to Build Something?</strong></p><p>If you're excited by the idea of owning a territory rather than inheriting one, of turning technical knowledge into commercial wins and installed-base relationships that compound over years, this is worth a conversation. Apply now to take the next step in a role where your market knowledge, technical credibility, and commercial instincts will directly determine how far this business grows in Egypt.</p><p></p>

noon is the largest e-commerce player in the Middle East and is quickly becoming the go-to platform for all online customer needs. We've built a full-fledged ecosystem of products and services in e-commerce, quick-commerce, food, fintech, grocery, and fashion—and we're just getting started. We are a team of dynamic professionals who are aggressively ambitious, rapidly scaling, and uniquely positioned to capitalize on the rapid adoption of e-commerce in the Middle East. We’re on an unconventional mission, doing something that has never been done before. We are developing the future of online shopping, and we’re looking for top talent to join us on our mission. <br>What you'll do: ● Responsible for carrying out all the technical/semi technical tasks assigned by Facility Manager● Responsible for following all the safety procedures & SOP ● Conduct periodic inspection and repair of assets (Electrical fittings, Washroom fittings, Tables, Chairs, Doors, Ceiling etc.) ● Assist in carrying out maintenance of Engineering assets of the company (Automated conveyor system, goods lift, packing machines, loading docks, MHE) ● Assist in performing maintenance activities of building technical facilities (Firefighting system, FCUs, LV Distribution, Pumps etc.) ● Monitor and assessing hazardous and unsafe situations inside the premises ● Supervise the housekeeping team, pest control, Canteen food and ensure hygienic high standard ● Identify the risks associated with key operations of warehouse and enhance mitigation measures for improvement. <br>What you’ll need ● Minimum 4 years of experience in Facility Management ● Diploma in Electrical Engineering ● Hands on training, with knowledge in warehouse safety management including electrical troubleshooting, electro mechanics sound and reading electrical E Plan. ● Should be proficient in Microsoft Office ● Should have good command over English - both written and verbal ● Should have a valid Egy driving license and be able to work in shifts <br>Who will excel? ‘noon isn’t for everyone. And that’s okay.’ This is one of our core operating principles. We're looking for resourceful doers. Thinkers who are both creative and analytical. Problem solvers who are enthusiastic about delivering results. Our ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy and often ambiguous environment. If the above values resonate with you, then noon might be the place for you.

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 team members across five offices, the company supports more than 100 global partners with services in software development and analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients across North America, Europe, the Middle East, and Africa, acting as an extension of their teams to improve processes and productivity. The company’s success is strongly rooted in its people-focused culture and commitment to long-term partnerships.<br>Role Description This is a full-time C1 English Sabre Travel Advisors role based in Qesm El Maadi with a hybrid work arrangement, allowing some work-from-home flexibility. In this position, the advisor will support customers with end-to-end travel arrangements using Sabre, including booking flights, accommodations, and related services according to company policies and client needs. Daily tasks include handling inquiries via phone, email, or chat, providing accurate travel information, resolving booking issues, and ensuring a smooth customer experience. The advisor will maintain up-to-date knowledge of Sabre functionalities, travel regulations, and company procedures while meeting performance targets related to service quality, productivity, and customer satisfaction. Collaboration with colleagues and supervisors to optimize workflows and share best practices is also part of the role.<br>Qualifications<br> Candidates should possess strong Customer Service and Customer Satisfaction skills, with the ability to handle inquiries professionally and maintain a high level of client care. Candidates should possess excellent Communication skills, including clear spoken and written English at C1 level, and effective interpersonal abilities. Candidates should possess solid Travel Arrangements and Travel Agency skills, including experience with booking systems and preferably hands-on expertise using Sabre. Candidates should possess strong problem-solving and attention to detail abilities, ensuring accuracy in bookings, itineraries, and documentation. Relevant experience in travel agencies, airlines, or customer support roles is beneficial. Ability to work in a hybrid environment based in Qesm El Maadi, manage time effectively, and adapt to rotating shifts if required. Familiarity with travel regulations, fare rules, and international destinations is an advantage. A diploma or degree in tourism, hospitality, business, or a related field is preferred but not mandatory; equivalent practical experience is valued.

Company Description Alorica is a global customer experience (CX) company focused on building long-term customer relationships and elevating brands through innovative service solutions. As a full-service CX partner, Alorica combines proven performance, deep industry expertise, and advanced technology to deliver measurable results and new possibilities for clients. The company is known for pioneering customer experiences, challenging convention, and maintaining strong client partnerships grounded in integrity and authenticity. With about 100,000 professionals across 17 countries, Alorica serves over 250 brands in more than 75 languages, offering diverse career paths in a highly connected and values-driven environment.<br>Role Description The Team Manager role at Alorica in Cairo is a full-time, on-site position responsible for leading and supporting a team of customer experience professionals. Day-to-day responsibilities include supervising team performance, monitoring key metrics, and providing coaching and feedback to ensure service quality and productivity. The Team Manager will handle escalations, support staffing and scheduling needs, and collaborate with internal stakeholders to meet client expectations and operational goals. The role also involves implementing company policies, driving continuous improvement initiatives, and fostering a positive, inclusive team culture aligned with Alorica’s values. The successful candidate will be expected to use data-driven insights to optimize processes and contribute to overall business performance.<br>Qualifications<br> Leadership and people management skills, including team supervision, performance coaching, and conflict resolution. Customer service and client relationship management experience, ideally within contact center or CX environments. Operational and analytical skills, such as monitoring KPIs, reporting, and using data to improve processes. Strong communication and interpersonal skills, with the ability to motivate diverse teams and collaborate across functions. Organizational and time management abilities, including prioritizing tasks, managing shifts, and ensuring service levels. Proficiency with productivity tools and contact center technologies; familiarity with CRM systems is an advantage. Experience in coaching, training, or mentoring team members to develop skills and enhance performance. Previous experience in a supervisory or team lead role; contact center leadership experience is preferred. Bachelor’s degree in business, management, or a related field is beneficial, or equivalent relevant experience. Fluency in English and strong local language skills; additional language capabilities are a plus.

Company Description Ivy Pharmacy is a community-focused destination for health, beauty, and family care needs, committed to serving customers with high-quality pharmaceutical products and personalized wellness solutions. The pharmacy emphasizes convenience, professionalism, and attentive service to support individuals and families in their daily health routines. In addition to medications, Ivy Pharmacy offers a curated range of beauty and childcare products to promote overall well-being. Team members join a supportive environment that values customer trust, ethical practice, and long-term relationships as part of a shared journey toward healthier, happier lives. Role Description The Pharmacist will work on-site at Ivy Pharmacy in New Cairo in a full-time capacity, providing safe and accurate dispensing of prescription and over-the-counter medications. Responsibilities include reviewing prescriptions for appropriateness, counseling customers on proper medication use, side effects, and interactions, and responding to health-related inquiries in a clear, supportive manner. The role involves maintaining accurate patient records, managing inventory and stock rotation, and ensuring proper storage and handling of pharmaceuticals. The Pharmacist will collaborate with other team members to deliver excellent customer service, support wellness initiatives, and uphold regulatory, legal, and quality standards in all aspects of pharmacy operations. Qualifications Strong clinical pharmacy knowledge, including pharmacology, drug interactions, dosage calculations, and medication safety practices. Proficiency in prescription processing, pharmaceutical documentation, and use of pharmacy management or dispensing software. Customer-centered communication skills, with the ability to explain medical information in a clear, empathetic, and culturally sensitive manner. Attention to detail and organizational skills for managing inventory, verifying prescriptions, and maintaining accurate records. Ability to work effectively in a fast-paced retail environment, including time management, teamwork, and problem-solving under pressure. Bachelor’s degree in Pharmacy (or equivalent) from an accredited institution and a valid pharmacist license/registration as required by local regulations. Knowledge of relevant pharmacy laws, ethics, and professional standards; commitment to compliance and patient confidentiality. Prior experience in retail or community pharmacy is preferred, especially in customer-facing roles and wellness product advising. Willingness to work full-time on-site in New Cairo, including evenings, weekends, or holiday shifts as needed.

Company Description Alorica is a global customer experience (CX) provider focused on creating customers for life by designing interactions that elevate client brands. As a full-service CX partner, Alorica combines proven performance, specialized industry expertise, and advanced technologies to deliver measurable results. The company is known for pioneering new approaches to customer experience, challenging convention while maintaining strong client relationships and a commitment to integrity and authenticity. With 100,000 professionals across 17 countries, Alorica serves more than 250 brands in over 75 languages. Candidates joining Alorica become part of a curious, creative, and connected team dedicated to delivering outstanding customer experiences. Role Description This is a full-time, on-site Airlines Customer Support | English Account role based in Giza. The role involves handling inbound customer inquiries related to airline bookings, reservations, flight changes, check-in issues, baggage concerns, and travel policies, primarily in English. The team member will provide clear, accurate information, resolve problems efficiently, and ensure a positive customer experience in line with airline and Alorica standards. Daily tasks include responding via phone, email, or chat, documenting interactions, following escalation procedures, and meeting performance metrics such as quality, accuracy, and customer satisfaction. The role may also involve offering relevant travel-related services or upgrades, adhering to compliance and security guidelines, and collaborating with colleagues and supervisors to continuously improve service processes. Qualifications Strong Communication skills, including fluent English speaking and writing, with the ability to simplify complex information for customers. Proficient Customer Service skills, demonstrating empathy, patience, active listening, and a solution-oriented approach to diverse customer needs. Basic understanding of Airlines and Aviation concepts, such as reservations, ticketing, fare rules, schedules, and baggage policies, or willingness to learn. Sales and upselling skills to confidently present additional services, upgrades, or relevant offers while maintaining customer trust. Ability to work on-site in Giza and be flexible with shifts, including evenings, weekends, and holidays as required by airline operations. Comfort with using computer systems, CRM tools, and multiple screens while handling real-time customer interactions. Previous experience in contact centers, travel, airlines, or hospitality is an advantage but not mandatory. High school diploma or equivalent; further education in tourism, aviation, or related fields is a plus.

Company Description Alorica is a global customer experience (CX) company focused on designing interactions that build lasting customer relationships and elevate client brands. As a full-service CX partner, Alorica combines proven performance, industry expertise, and advanced technology to deliver measurable results and innovative solutions. The company is recognized for pioneering new customer experience approaches, challenging convention, and maintaining strong client partnerships grounded in integrity and authenticity. With about 100,000 professionals in 17 countries, Alorica supports over 250 brands in more than 75 languages. Applicants join a team culture that values curiosity, creativity, connection, and commitment to excellence. Role Description The French Speaker – Wave 0 role is a full-time, on-site position based in Giza. In this role, the team member will handle customer interactions in French, including responding to inquiries, resolving issues, and providing accurate information across phone, chat, or email channels. Daily tasks include following established procedures, documenting customer interactions in internal systems, and escalating complex cases when necessary. The role involves meeting performance targets related to quality, productivity, and customer satisfaction, while adhering to company policies and compliance standards. The team member will collaborate with colleagues and supervisors, participate in training and coaching sessions, and contribute to a positive, service-oriented work environment. Qualifications Strong French & Englisb language skills (spoken and written) Customer service and communication skills, including active listening, clear verbal and written communication, and a respectful, solution-focused approach. Basic computer and typing skills, with the ability to work across multiple systems, document interactions accurately, and follow digital workflows. Problem-solving and analytical skills to understand customer needs, identify root causes, and apply appropriate solutions or escalation paths. Time management and organizational abilities to handle high volumes of interactions while maintaining quality and meeting performance targets. Ability to work on-site in Giza in a full-time schedule, including potential shifts, weekends, or holidays as required. Previous experience in customer support, contact centers, or related service roles is preferred but not mandatory. High school diploma or equivalent; post-secondary education in business, languages, or a related field is an advantage. Adaptability, openness to feedback, and willingness to participate in ongoing training and development.

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 team members across five offices, the company supports more than 100 global partners with services in software development and analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their internal teams to improve processes and productivity. The organization attributes its success to its people-first culture and long-term partnerships with customers. Joining Flairs Tech means working in a dynamic, growth-oriented environment with international exposure and development opportunities.<br>Role Description The C1 English Sabre Travel Advisor is a full-time hybrid role based in Qesm El Maadi, with some flexibility for work from home. The role involves using Sabre and other travel platforms to handle flight, hotel, and other travel arrangements, including bookings, changes, and cancellations. Daily responsibilities include responding to customer inquiries via phone, email, or chat, delivering accurate information, and ensuring a high level of customer satisfaction. The advisor will troubleshoot travel-related issues, follow company and partner procedures, and document interactions in accordance with service standards. Collaboration with team members and supervisors to meet performance targets and maintain quality and compliance is also expected.<br>Qualifications<br> Strong customer-focused skills, including Customer Service and Customer Satisfaction, with the ability to handle inquiries and resolve issues effectively. Excellent Communication skills in English at C1 level (spoken and written), with clear, professional, and empathetic interaction. Practical experience in Travel Arrangements, including booking, modifying, and cancelling itineraries using Sabre or similar GDS tools. Background in a Travel Agency or travel industry environment, understanding common processes, terminology, and customer expectations. High attention to detail, accuracy in data entry, and ability to follow structured procedures and guidelines. Comfort working in a hybrid setup in Qesm El Maadi, with reliability in both office and remote environments. Ability to work in shifts if required, manage time effectively, and meet performance and quality targets. Previous experience in customer support or contact center roles is an advantage; familiarity with CRM systems is beneficial. Diploma or degree in tourism, hospitality, business, or a related field is preferred but not mandatory.

Company Description Alorica is a global customer experience (CX) provider focused on designing and delivering interactions that build long-term customer relationships for leading brands. As a full-service partner, Alorica combines proven performance, industry expertise, and advanced technology to create innovative, results-driven solutions. The company is known for challenging convention, fostering deep client partnerships, and upholding values of integrity and authenticity. With 100,000 professionals across 17 countries, Alorica supports over 250 brands in more than 75 languages. Team members join a curious, creative, and connected culture with diverse career opportunities, as highlighted on alorica.com/careers. Role Description This full-time on-site role, based in Giza, is for a Travel Agent (B2 English Speaker) supporting customers with their travel needs. The Travel Agent handles inbound and outbound customer inquiries, providing information, recommendations, and assistance with reservations for flights, hotels, and related travel services. Daily activities include creating and modifying travel itineraries, processing bookings, coordinating car rentals, and resolving issues or changes to travel arrangements. The role involves delivering professional customer service, identifying sales opportunities, and promoting suitable travel options aligned with customer preferences and policies. The Travel Agent also uses internal systems and tools to document interactions, maintain accurate records, and meet performance and quality standards. Qualifications Strong customer service skills, including handling inquiries, resolving issues, and maintaining a professional and empathetic communication style. Experience with travel reservations and travel arrangements, such as booking flights, hotels, and related services using reservation systems or online platforms. Familiarity with car rental bookings and associated travel services, with the ability to coordinate multiple components of an itinerary. Sales and upselling abilities to identify customer needs, recommend appropriate travel options, and promote additional services when suitable. B2 or higher English proficiency, with clear spoken and written communication skills; additional language skills are an advantage. Comfort working on-site in Giza, with the ability to work full-time shifts, including possible evenings, weekends, or holidays based on business needs. Strong attention to detail, organizational skills, and the ability to work with booking systems and office software tools efficiently. Previous experience in travel, hospitality, or customer contact center environments is preferred but not strictly required. Ability to work collaboratively in a team environment, adapt to process changes, and follow company policies and compliance guidelines.