Microsoft Dynamics Jobs in Egypt

Company Description Connection Marketing Ventures is a marketing communications agency based in Egypt, with a branch in the UAE and serving clients across KSA. Since our founding in 2018, we have become one of the fastest-growing firms in the region. We specialize in Sports Marketing, Experiential Marketing, Branding, Event Management, and Social Media Management working with leading clients in the Telecom, Banking, Oil & Gas, Automotive, Hospitality, and Technology sectors.<br>Role Description The Senior Sports Marketing Executive leads the execution of sports marketing initiatives, including athlete partnerships, sponsorships, activations, and events. The role is responsible for managing stakeholder relationships, identifying commercial opportunities, developing partnership proposals, and ensuring the successful delivery of projects from concept to completion. This position is ideal for a commercially minded professional with strong project management skills and a passion for creating impactful sports experiences and partnerships. This is a full-time, on-site role based in Sodic, Sixth of October, with a hybrid working model. Key Responsibilities• Identify, develop, and secure athlete partnerships, sponsorship opportunities, endorsements, and strategic collaborations aligned with client objectives.• Lead the planning and execution of sports marketing campaigns, activations, and events while ensuring quality, timelines, and budget adherence.• Build and maintain strong relationships with athletes, agents, sports entities, rights holders, sponsors, and key industry stakeholders.• Develop sponsorship proposals, commercial presentations, pitch decks, and partnership recommendations tailored to client objectives.• Draft, review, negotiate, and oversee the execution of sports-related agreements, including athlete contracts, sponsorship agreements, endorsements, and partnerships.• Manage multiple projects simultaneously, coordinating cross-functional teams to ensure seamless delivery and execution.• Conduct venue assessments, site visits, and oversee vendors and suppliers to ensure operational excellence during events and activations.• Scout and evaluate athletes, sports personalities, and emerging talent for campaign opportunities and long-term partnerships.• Support business development efforts by identifying new revenue opportunities and contributing to client pitches and proposals.• Monitor industry trends, sponsorship developments, fan engagement strategies, and competitor activities to generate innovative recommendations.• Attend client meetings, sporting events, negotiations, and activations as required.• Track campaign performance and prepare post-event reports, recaps, and actionable insights for clients and internal stakeholders.• Mentor and provide guidance to junior team members while fostering collaboration and knowledge sharing.• Ensure all projects comply with contractual obligations, client expectations, brand guidelines, and internal processes.• Prepare and submit weekly reports across designated systems and manual reporting formats. <br>Qualifications• Strong passion for sports and in-depth understanding of the sports marketing ecosystem.• 4–7 years of experience in sports marketing, sponsorships, events, partnerships, athlete management, or related fields.• Experience in athlete management and sponsorship sales is highly preferred.• Proven experience managing sports activations, sponsorship initiatives, and stakeholder relationships.• Strong commercial acumen with the ability to identify and develop partnership opportunities.• Excellent project management, organizational, and multitasking skills.• Strong negotiation, presentation, and communication abilities.• Willingness to travel and work during weekends or evenings when required by project timelines.• Excellent verbal and written communication skills in both English and Arabic.• Proficiency in Microsoft Office, particularly Power Point and Excel; familiarity with Canva, CRM tools, and project management platforms is considered an advantage.• Bachelor's degree in Marketing, Sports Management, Business Administration, or a related field. Work Model & Compensation• 4 days working from the office, 1 day work from home.• Competitive salary package based on experience.• Project-based bonuses, incentives, and commissions tied to performance, sponsorship acquisition, and deal closures. <br>What We Offer• A dynamic, collaborative, and fast-growing work environment.• The opportunity to lead high-profile sports marketing campaigns, athlete partnerships, and sponsorship initiatives.• Exposure to leading regional and international brands across multiple industries.• Opportunities for professional development, leadership growth, and long-term career progression within the sports marketing industry.<br>To Apply:Please submit your resume via Linked In or email us at talent.acquisition@connectioneg.com with the subject line: Senior Sports Marketing Executive Application.

Pinerium is seeking a motivated, analytical, and customer-focused Zoho Presales Consultant Intern to support solution discovery, business analysis, solution design, and presales activities across the Zoho ecosystem.<br>This internship is designed for candidates interested in Saa S solutions, CRM systems, business process automation, solution consulting, and digital transformation. The intern will work closely with Presales Consultants, Sales Account Managers, Product Owners, and Implementation Teams to gain hands-on experience in requirement gathering, solution positioning, client discovery, demonstrations, and business solution design.<br>The ideal candidate is eager to learn, possesses strong communication and analytical skills, and is passionate about helping organizations solve business challenges through innovative technology solutions.<br><br>Key Responsibilities<br><br>Business Discovery & Requirements Gathering<br><br><br> Assist in conducting discovery sessions with prospective clients.<br> Support gathering and documenting business requirements.<br> Help analyze customer processes, challenges, and operational needs.<br> Assist in identifying opportunities for automation and process improvement.<br> Support the preparation of requirement documentation and solution notes.<br> <br>Zoho Solution Design & Presales Support<br><br><br> Assist in designing Zoho-based solutions aligned with client requirements.<br> Support solution mapping and business workflow design activities.<br> Learn how Zoho applications address operational and business challenges.<br> Assist in evaluating standard features versus customization requirements.<br> Support solution validation and recommendation activities.<br> <br>Demonstration & Proposal Support<br><br><br> Assist in preparing product demonstrations and presentation materials.<br> Support the development of solution proposals and business presentations.<br> Participate in customer meetings, workshops, and presales discussions.<br> Help document meeting outcomes, action items, and client feedback.<br> Assist in Proof-of-Concept (POC) preparation and coordination activities.<br> <br>Documentation & Research<br><br><br> Assist in preparing process maps, solution documentation, and requirement records.<br> Conduct research on Zoho products, industry trends, and business solutions.<br> Support maintaining organized presales and opportunity documentation.<br> Help prepare case studies, solution templates, and knowledge assets.<br> Ensure documentation accuracy and professionalism.<br> <br>Learning & Professional Development<br><br><br> Participate in Zoho product training and presales enablement sessions.<br> Learn business analysis, solution consulting, and Saa S sales methodologies.<br> Stay updated with Zoho products, business applications, and digital transformation trends.<br> Participate in Pinerium Academy learning programs.<br> Support continuous improvement and innovation initiatives.<br> <br><br>Requirements<br><br> Final-year student or fresh graduate in Business Administration, Information Systems, Business Information Systems, Computer Science, Engineering, or related field.<br> Strong interest in Saa S solutions, CRM systems, business analysis, and technology consulting.<br> Good communication, presentation, and interpersonal skills.<br> Strong analytical and problem-solving abilities.<br> Ability to understand business processes and operational challenges.<br> Strong organizational and documentation skills.<br> Ability to learn quickly and adapt in a fast-paced environment.<br> Familiarity with Zoho applications, CRM systems, or business software is preferred.<br> Proficiency in Microsoft Office, Google Workspace, and presentation tools.<br> Fluency in English (Arabic is a plus).<br> Additional Requirement: Candidate must have their own laptop.<br> Must be a non-smoker (all types).<br> <br><br>Benefits<br><br> Hands-on experience in Zoho solution consulting and presales operations.<br> Exposure to Saa S applications, CRM systems, and digital transformation projects.<br> Opportunity to work with experienced Presales Consultants, Sales Teams, and Solution Specialists.<br> Continuous learning and mentorship through Pinerium Academy.<br> Experience working within a Zoho Premium Partner environment.<br> Exposure to customers across multiple industries and business sectors.<br> Collaborative and learning-focused work environment.<br> Career growth path into Zoho Presales Consulting, Business Analysis, Product Ownership, Solution Consulting, or Account Management roles.<br><br>Skills: Pinerium is seeking a motivated, analytical, and customer-focused Zoho Presales Consultant Intern to support solution discovery, business analysis, solution design, and presales activities across the Zoho ecosystem.<br><br>This internship is designed for candidates interested in Saa S solutions, CRM systems, business process automation, solution consulting, and digital transformation. The intern will work closely with Presales Consultants, Sales Account Managers, Product Owners, and Implementation Teams to gain hands-on experience in requirement gathering, solution positioning, client discovery, demonstrations, and business solution design.

The Company Founded in 1985, Agrumaria Reggina is a nature-inspired family company specialized in ingredients for Nutrition and Beauty industries. With 40 years of experience, we have established ourselves as a reliable partner for customers worldwide, combining technical expertise with a strong focus on innovation.<br>Our approach is grounded in continuous investment in R&D, enabling us to deliver high-quality products that meet the evolving needs of the global market. With a presence that spans across multiple continents, including a new facility in Egypt, we are committed to ensuring excellence in every aspect of our work.<br>Visit Life at Agrumaria Reggina to learn more about the company.<br>Role Overview:The CEO Egypt Executive Assistant serves as a trusted partner to the CEO Egypt, providing high-level executive support while driving the coordination and execution of strategic business initiatives. The role is responsible for managing the CEO’s priorities, facilitating communication across the organization, monitoring key projects, and ensuring timely follow-up on critical business actions. This position requires a highly organized, proactive, and business-oriented professional capable of balancing executive administration with project management responsibilities in a fast-paced international environment.<br>In your role you will:Fully manage the CEO’s agenda, including meetings, travel, communications, and strategic documentation, ensuring prioritization and confidentiality. Coordinate executive meetings (board, leadership, company events) and preparation of materials, reports, and corporate communications. Oversee and monitor strategic projects, including the development of plans, timelines, trackers, and progress reports. Cross-functionally coordinate across departments and follow-up on activities, deliverables, and deadlines to ensure execution and accountability. Support the CEO in business transformation initiatives, operational improvement, and business development. Analyze markets and support strategic decision-making, including evaluation of opportunities, partnerships, and business planning. Continuously improve organizational processes through the implementation of tools, reporting systems, and the promotion of internal collaboration.<br>The ideal candidate has: 3-5 years of experience as an Executive Assistant, Chief of Staff, Project Coordinator, Project Manager, or similar role supporting senior executives. Experience in multinational organizations is preferred. Proven experience in coordinating cross-functional projects and managing multiple priorities simultaneously.<br>Nice to have: Strong project management, organizational, and time management skills, with high attention to detail and problem-solving abilities. Solid business acumen and strategic thinking, combined with effective stakeholder management, communication, and presentation skills. Leadership and influencing capabilities, high professionalism and confidentiality, plus advanced proficiency in Microsoft Office and project management tools.<br>Location: Giza, Egypt - Plant based<br>Workplace Culture:Agrumaria Reggina fosters a professional environment that values diversity, inclusion, and personal growth. We are committed to creating a workplace where every individual is respected and valued. This commitment is embedded in our hiring practices, company policies, and professional development opportunities. Joining Agrumaria Reggina means becoming part of a dynamic, multicultural team with a strategic role in a company expanding rapidly in international markets.<br>Our values guide everything we do. We prioritize Customer Centricity, delivering tailored, high-quality solutions that exceed expectations. With a focus on Speed of Action, we respond quickly and efficiently to all needs, while committing to creating a Positive Impact through sustainable products that benefit the environment and society. Through Continuous Improvement, we embrace innovation and growth, constantly refining our work. As One Team, we collaborate with unity and shared purpose through Gentle Leadership that fosters an inclusive and supportive environment, ensuring empathy and kindness define our approach. These principles drive our journey toward excellence and meaningful impact.<br>Keywords:#Agrumaria Reggina #Job Offer #CEOExecutive Assistant, Egypt #Now Hiring #Work With Us #Open ToWork #Career Opportunity

Company Description: Royal Sky Group, founded and owned by Mr. Ammar Omar, is a diverse company active in various fields such as Business Consulting & Training, Marketing and Advertising, IT & Digitalization. With branches in the UAE, and other countries in the Gulf and beyond, Royal Sky Group is a dynamic and internationally recognized organization. <br>Role Description: The Executive & Personal Assistant to the Chairman is responsible for providing comprehensive executive, Administrative and personal support to the Chairman & CEO. This role serves as a trusted right-hand partner, ensuring the effective management of business priorities, executive operations, personal commitments, communications, travel arrangements, and strategic initiatives. The position requires exceptional organizational skills, discretion, professionalism, and the ability to anticipate needs proactively while managing a dynamic and fast-paced environment. The successful candidate will act as a key liaison between the Chairman & CEO and internal/external stakeholders, while ensuring the seamless coordination of both business and personal matters. <br>Job Description: Executive Support Manage and maintain the Chairman & CEO’s calendar, appointments, meetings, and daily schedule to maximize productivity. Prioritize and coordinate competing commitments, ensuring efficient time management and alignment with business objectives. Prepare professional reports, correspondence, presentations, proposals, and business documents with exceptional accuracy and attention to detail. Organize, prepare, and coordinate executive meetings, including agendas, presentations, meeting minutes, action items, and follow-up activities. Serve as the primary communication link between the Chairman & CEO and internal/external stakeholders. Manage executive correspondence, emails, Whats App communications, and requests on behalf of the Chairman & CEO. Act as a gatekeeper for executive meetings, requests, and escalations, ensuring proper channels are followed before reaching the Chairman & CEO. Coordinate administrative and operational activities related to strategic projects and business initiatives. Manage tasks, priorities, deadlines, and follow-ups using productivity and project management tools such as Notion. Develop a comprehensive understanding of the Chairman & CEO’s workflow, priorities, business objectives, and leadership style to proactively support decision-making. Monitor and manage expenses, financial records, reimbursements, and related documentation. Support the planning and execution of corporate events, workshops, bootcamps, executive engagements, and business meetings. Troubleshoot basic office technology and IT-related issues when necessary to maintain operational continuity. Continuously identify opportunities to improve executive support processes and administrative efficiency. Personal Assistance Manage and coordinate personal appointments, schedules, and commitments for the Chairman & CEO. Arrange personal travel, accommodations, transportation, and detailed itineraries when required. Assist with personal correspondence, documentation, and administrative matters. Coordinate personal service providers, vendors, and external contacts as needed. Handle confidential personal information with the highest degree of discretion and professionalism. Support the Chairman & CEO with personal errands, special projects, and priority requests when required. Ensure smooth coordination between personal and business commitments while maintaining confidentiality and professionalism at all times. <br>Job Requirements: Bachelor’s Degree in Business Administration, Management, Communications, or a related field. Minimum 7 years of professional experience in Executive Assistant, Executive Support, Office Management, or Administrative Management roles. Previous experience supporting senior executives, C-level leaders, founders, or high-profile executives is highly preferred. Proven ability to manage complex schedules, multiple priorities, and high-volume workloads. Strong organizational, planning, multitasking, and time-management skills. Exceptional verbal and written communication skills. Advanced proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). Experience using productivity and project management platforms such as Notion or similar tools. High level of professionalism, discretion, confidentiality, and emotional maturity. Strong stakeholder management and relationship-building skills. Ability to work independently in a fast-paced and dynamic environment. <br>Job Conditions: Work Location: El Mohandeseen , Giza, Egypt (On-Site) Working Hours: 8 Hours Days Off: 2 Days <br>Why Join Us? Highly Competitive Salary Comprehensive Social Insurance Medical Insurance Life Insurance Flexible Working Hours Annual Bonus

Royal Sky Group, founded and owned by Mr. Ammar Omar, is a diverse company active in fields such as Business Consulting & Training, Marketing and Advertising, IT & Digitalization. With branches in the UAE, and other countries in the Gulf and beyond, Royal Sky Group is a dynamic and internationally recognized organization.<br>Role Description:The Executive & Personal Assistant to the Chairman is responsible for providing comprehensive executive, administrative, and personal support to the Chairman & CEO. This role serves as a trusted right-hand partner, ensuring the effective management of business priorities, executive operations, personal commitments, communications, travel arrangements, and strategic initiatives. The position requires exceptional organizational skills, discretion, professionalism, and the ability to anticipate needs proactively while managing a dynamic and fast-paced environment. The successful candidate will act as a key liaison between the Chairman & CEO and internal/external stakeholders while ensuring the seamless coordination of both business and personal matters.<br>Job Description:Executive Support Manage and maintain the Chairman & CEO’s calendar, appointments, meetings, and daily schedule to maximize productivity. Prioritize and coordinate competing commitments, ensuring efficient time management and alignment with business objectives. Prepare professional reports, correspondence, presentations, proposals, and business documents with exceptional accuracy and attention to detail. Organize, prepare, and coordinate executive meetings, including agendas, presentations, meeting minutes, action items, and follow-up activities. Serve as the primary communication link between the Chairman & CEO and internal/external stakeholders. Manage executive correspondence, emails, Whats App communications, and requests on behalf of the Chairman & CEO. Act as a gatekeeper for executive meetings, requests, and escalations, ensuring proper channels are followed before reaching the Chairman & CEO. Coordinate administrative and operational activities related to strategic projects and business initiatives. Manage tasks, priorities, deadlines, and follow-ups using productivity and project management tools such as Notion. Develop a comprehensive understanding of the Chairman & CEO’s workflow, priorities, business objectives, and leadership style to proactively support decision-making. Monitor and manage expenses, financial records, reimbursements, and related documentation. Support the planning and execution of corporate events, workshops, bootcamps, executive engagements, and business meetings. Troubleshoot basic office technology and IT-related issues when necessary to maintain operational continuity. Continuously identify opportunities to improve executive support processes and administrative efficiency.<br>Personal Assistance• Manage and coordinate personal appointments, schedules, and commitments for the Chairman & CEO.• Arrange personal travel, accommodations, transportation, and detailed itineraries when required.• Assist with personal correspondence, documentation, and administrative matters.• Coordinate personal service providers, vendors, and external contacts as needed.• Handle confidential personal information with the highest degree of discretion and professionalism.• Support the Chairman & CEO with personal errands, special projects, and priority requests when required.• Ensure smooth coordination between personal and business commitments while maintaining confidentiality and professionalism at all times.<br>Job Requirements:Bachelor’s Degree in Business Administration, Management, Communications, or a related field. Minimum 7 years of professional experience in Executive Assistant, Executive Support, Office Management, or Administrative Management roles. Previous experience supporting senior executives, C-level leaders, founders, or high-profile executives is highly preferred. Proven ability to manage complex schedules, multiple priorities, and high-volume workloads. Strong organizational, planning, multitasking, and time-management skills. Exceptional verbal and written communication skills. Advanced proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). Experience using productivity and project management platforms such as Notion or similar tools. High level of professionalism, discretion, confidentiality, and emotional maturity. Strong stakeholder management and relationship-building skills. Ability to work independently in a fast-paced and dynamic environment.<br>Why Join Us? Highly Competitive Salary Comprehensive Social Insurance Medical Insurance Life Insurance Flexible Working Hours Annual Bonu

Job Summary:<br>Track and monitor Pay Tabs transactions or activity that comes through the customers’ accounts. Identify and trace any suspicious or high-risk transactions, determine if there is improper activity involved, and determine if there is any risk to the Pay Tabs or its customers. Managing/Monitoring Merchant Risk. Handling queries related to transactions “internal/external” processing and fixes require “wherever applicable” for technical/non-technical failure. Managing Fraud & risk related queries received from the internal/external processing partner and suitable actions to prevent loss “if any”.<br>Essential Functions:<br>A. Transaction & Merchant Risk Monitoring Responsible for the prevention and detection of potential transaction fraud across payment channels by reviewing transactions, processing pattern and data captured, or information received from the fraud detection system “wherever available” and other available parameters. Monitor card fraud and take necessary action to protect Pay Tabs and Merchants. Contribute to the creation of fraud rules or risk & processing parameters within the system by providing analytical data to support decisions “wherever applicable/possible”Verify activities or highlighting suspicious transaction activities through email communication “with merchants” to obtain additional information regarding suspicious/confirmed fraud attempts and standard processing of the merchant. Responsible to re-present card fraud data/information with external processing partners based on the information shared/received from the merchant end. Review all alerts/communication from external/internal sources, including processing partners and ensure that appropriate actions are taken to mitigate fraud/risk or transaction processing. Ensure information flow and deliverables are met to mitigate fraud/risk by facilitating weekly/monthly dispute performance reports. Maintains the negative list of data elements of fraudulent/suspicious transactions Provide support to the Operational and Business units of the organization on fraud/risk related matters and queries. Participate in team meetings (technical/non-technical); share information and make suggestions for improvements to fraud operations or transaction processing flow. Monitoring Merchant and occasional risk review based on the processing history, Dispute history, and activity that violates Pay Tabs processing rules, business operation or other available parameters. Verify merchant information/orders “processing” as part of Merchant fulfillment review and conduct due diligence reviews for anti-money laundering purposes Merchant monitoring and further suitable action based on the risk review such as Suspension, Settlement Freeze or change in the processing parameters. Working with the IT/Tech Team for Transaction/Merchant or processing related fixes, development, and related system enhancement.<br>B. Reporting & Handling Regular Transaction Queries<br>Publishing transaction/processing or any kind of risk-related reports based on the internal or external requests. Sharing data with Processing partner(s) based on the request received “within sharable parameters”. Handling transaction related queries “internal or external” and taking further suitable actions. Handling MID Closure Requests<br>Key Performance Indicators (KPIs):<br>Maintain Fraud & CB threshold based on the scheme guidelines. Managing/reviewing MIDs as a part of the Merchant post-onboarding Review. Escalate and highlight risk findings internally when necessary and take part in further discussions/action with internal or external stakeholders. Work cross-functionally with the IT/CS/Support/Compliance and other operations teams within Pay Tabs. Work with large sets of data while having the flexibility to determine the best methods for data analysis and reporting purposes.<br>Knowledge, Skills & Abilities:<br>+3 years of experience preferred similar role in payment field or banking sector. Previous experience in Card Risk/Compliance/AML/CFT with a financial institution or payment-focused company preferred. Demonstrated ability to solve critical business issues using innovative solutions for Card Risk. The ability to aggressively multi-task & set others’ expectations in a time-pressured environment remains important. Ability to approach problems in a quantitative and qualitative manner, draw meaningful conclusions, and make business recommendations. Ability to learn and adapt to new technologies High proficiency level with Microsoft Office.

Company Description: Royal Sky Group, founded and owned by Mr. Ammar Omar, is a diverse company active in various fields such as Business Consulting & Training, Marketing and Advertising, IT & Digitalization. With branches in the UAE, and other countries in the Gulf and beyond, Royal Sky Group is a dynamic and internationally recognized organization. <br>Role Description: The Executive & Personal Assistant to the Chairman is responsible for providing comprehensive executive, Administrative and personal support to the Chairman & CEO. This role serves as a trusted right-hand partner, ensuring the effective management of business priorities, executive operations, personal commitments, communications, travel arrangements, and strategic initiatives. The position requires exceptional organizational skills, discretion, professionalism, and the ability to anticipate needs proactively while managing a dynamic and fast-paced environment. The successful candidate will act as a key liaison between the Chairman & CEO and internal/external stakeholders, while ensuring the seamless coordination of both business and personal matters. <br>Job Description: Executive Support Manage and maintain the Chairman & CEO’s calendar, appointments, meetings, and daily schedule to maximize productivity. Prioritize and coordinate competing commitments, ensuring efficient time management and alignment with business objectives. Prepare professional reports, correspondence, presentations, proposals, and business documents with exceptional accuracy and attention to detail. Organize, prepare, and coordinate executive meetings, including agendas, presentations, meeting minutes, action items, and follow-up activities. Serve as the primary communication link between the Chairman & CEO and internal/external stakeholders. Manage executive correspondence, emails, Whats App communications, and requests on behalf of the Chairman & CEO. Act as a gatekeeper for executive meetings, requests, and escalations, ensuring proper channels are followed before reaching the Chairman & CEO. Coordinate administrative and operational activities related to strategic projects and business initiatives. Manage tasks, priorities, deadlines, and follow-ups using productivity and project management tools such as Notion. Develop a comprehensive understanding of the Chairman & CEO’s workflow, priorities, business objectives, and leadership style to proactively support decision-making. Monitor and manage expenses, financial records, reimbursements, and related documentation. Support the planning and execution of corporate events, workshops, bootcamps, executive engagements, and business meetings. Troubleshoot basic office technology and IT-related issues when necessary to maintain operational continuity. Continuously identify opportunities to improve executive support processes and administrative efficiency. Personal Assistance Manage and coordinate personal appointments, schedules, and commitments for the Chairman & CEO. Arrange personal travel, accommodations, transportation, and detailed itineraries when required. Assist with personal correspondence, documentation, and administrative matters. Coordinate personal service providers, vendors, and external contacts as needed. Handle confidential personal information with the highest degree of discretion and professionalism. Support the Chairman & CEO with personal errands, special projects, and priority requests when required. Ensure smooth coordination between personal and business commitments while maintaining confidentiality and professionalism at all times. <br>Job Requirements: Bachelor’s Degree in Business Administration, Management, Communications, or a related field. Minimum 7 years of professional experience in Executive Assistant, Executive Support, Office Management, or Administrative Management roles. Previous experience supporting senior executives, C-level leaders, founders, or high-profile executives is highly preferred. Proven ability to manage complex schedules, multiple priorities, and high-volume workloads. Strong organizational, planning, multitasking, and time-management skills. Exceptional verbal and written communication skills. Advanced proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). Experience using productivity and project management platforms such as Notion or similar tools. High level of professionalism, discretion, confidentiality, and emotional maturity. Strong stakeholder management and relationship-building skills. Ability to work independently in a fast-paced and dynamic environment. <br>Job Conditions: Work Location: El Mohandeseen , Giza, Egypt (On-Site) Working Hours: 8 Hours Days Off: 2 Days <br>Why Join Us? Highly Competitive Salary Comprehensive Social Insurance Medical Insurance Life Insurance Flexible Working Hours Annual Bonus

Royal Sky Group, founded and owned by Mr. Ammar Omar, is a diverse company active in fields such as Business Consulting & Training, Marketing and Advertising, IT & Digitalization. With branches in the UAE, and other countries in the Gulf and beyond, Royal Sky Group is a dynamic and internationally recognized organization.<br>Role Description:The Executive & Personal Assistant to the Chairman is responsible for providing comprehensive executive, administrative, and personal support to the Chairman & CEO. This role serves as a trusted right-hand partner, ensuring the effective management of business priorities, executive operations, personal commitments, communications, travel arrangements, and strategic initiatives. The position requires exceptional organizational skills, discretion, professionalism, and the ability to anticipate needs proactively while managing a dynamic and fast-paced environment. The successful candidate will act as a key liaison between the Chairman & CEO and internal/external stakeholders while ensuring the seamless coordination of both business and personal matters.<br>Job Description:Executive Support Manage and maintain the Chairman & CEO’s calendar, appointments, meetings, and daily schedule to maximize productivity. Prioritize and coordinate competing commitments, ensuring efficient time management and alignment with business objectives. Prepare professional reports, correspondence, presentations, proposals, and business documents with exceptional accuracy and attention to detail. Organize, prepare, and coordinate executive meetings, including agendas, presentations, meeting minutes, action items, and follow-up activities. Serve as the primary communication link between the Chairman & CEO and internal/external stakeholders. Manage executive correspondence, emails, Whats App communications, and requests on behalf of the Chairman & CEO. Act as a gatekeeper for executive meetings, requests, and escalations, ensuring proper channels are followed before reaching the Chairman & CEO. Coordinate administrative and operational activities related to strategic projects and business initiatives. Manage tasks, priorities, deadlines, and follow-ups using productivity and project management tools such as Notion. Develop a comprehensive understanding of the Chairman & CEO’s workflow, priorities, business objectives, and leadership style to proactively support decision-making. Monitor and manage expenses, financial records, reimbursements, and related documentation. Support the planning and execution of corporate events, workshops, bootcamps, executive engagements, and business meetings. Troubleshoot basic office technology and IT-related issues when necessary to maintain operational continuity. Continuously identify opportunities to improve executive support processes and administrative efficiency.<br>Personal Assistance• Manage and coordinate personal appointments, schedules, and commitments for the Chairman & CEO.• Arrange personal travel, accommodations, transportation, and detailed itineraries when required.• Assist with personal correspondence, documentation, and administrative matters.• Coordinate personal service providers, vendors, and external contacts as needed.• Handle confidential personal information with the highest degree of discretion and professionalism.• Support the Chairman & CEO with personal errands, special projects, and priority requests when required.• Ensure smooth coordination between personal and business commitments while maintaining confidentiality and professionalism at all times.<br>Job Requirements:Bachelor’s Degree in Business Administration, Management, Communications, or a related field. Minimum 7 years of professional experience in Executive Assistant, Executive Support, Office Management, or Administrative Management roles. Previous experience supporting senior executives, C-level leaders, founders, or high-profile executives is highly preferred. Proven ability to manage complex schedules, multiple priorities, and high-volume workloads. Strong organizational, planning, multitasking, and time-management skills. Exceptional verbal and written communication skills. Advanced proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). Experience using productivity and project management platforms such as Notion or similar tools. High level of professionalism, discretion, confidentiality, and emotional maturity. Strong stakeholder management and relationship-building skills. Ability to work independently in a fast-paced and dynamic environment.<br>Why Join Us? Highly Competitive Salary Comprehensive Social Insurance Medical Insurance Life Insurance Flexible Working Hours Annual Bonu

Job Summary:<br>Track and monitor Pay Tabs transactions or activity that comes through the customers’ accounts. Identify and trace any suspicious or high-risk transactions, determine if there is improper activity involved, and determine if there is any risk to the Pay Tabs or its customers. Managing/Monitoring Merchant Risk. Handling queries related to transactions “internal/external” processing and fixes require “wherever applicable” for technical/non-technical failure. Managing Fraud & risk related queries received from the internal/external processing partner and suitable actions to prevent loss “if any”.<br>Essential Functions:<br>A. Transaction & Merchant Risk Monitoring Responsible for the prevention and detection of potential transaction fraud across payment channels by reviewing transactions, processing pattern and data captured, or information received from the fraud detection system “wherever available” and other available parameters. Monitor card fraud and take necessary action to protect Pay Tabs and Merchants. Contribute to the creation of fraud rules or risk & processing parameters within the system by providing analytical data to support decisions “wherever applicable/possible”Verify activities or highlighting suspicious transaction activities through email communication “with merchants” to obtain additional information regarding suspicious/confirmed fraud attempts and standard processing of the merchant. Responsible to re-present card fraud data/information with external processing partners based on the information shared/received from the merchant end. Review all alerts/communication from external/internal sources, including processing partners and ensure that appropriate actions are taken to mitigate fraud/risk or transaction processing. Ensure information flow and deliverables are met to mitigate fraud/risk by facilitating weekly/monthly dispute performance reports. Maintains the negative list of data elements of fraudulent/suspicious transactions Provide support to the Operational and Business units of the organization on fraud/risk related matters and queries. Participate in team meetings (technical/non-technical); share information and make suggestions for improvements to fraud operations or transaction processing flow. Monitoring Merchant and occasional risk review based on the processing history, Dispute history, and activity that violates Pay Tabs processing rules, business operation or other available parameters. Verify merchant information/orders “processing” as part of Merchant fulfillment review and conduct due diligence reviews for anti-money laundering purposes Merchant monitoring and further suitable action based on the risk review such as Suspension, Settlement Freeze or change in the processing parameters. Working with the IT/Tech Team for Transaction/Merchant or processing related fixes, development, and related system enhancement.<br>B. Reporting & Handling Regular Transaction Queries<br>Publishing transaction/processing or any kind of risk-related reports based on the internal or external requests. Sharing data with Processing partner(s) based on the request received “within sharable parameters”. Handling transaction related queries “internal or external” and taking further suitable actions. Handling MID Closure Requests<br>Key Performance Indicators (KPIs):<br>Maintain Fraud & CB threshold based on the scheme guidelines. Managing/reviewing MIDs as a part of the Merchant post-onboarding Review. Escalate and highlight risk findings internally when necessary and take part in further discussions/action with internal or external stakeholders. Work cross-functionally with the IT/CS/Support/Compliance and other operations teams within Pay Tabs. Work with large sets of data while having the flexibility to determine the best methods for data analysis and reporting purposes.<br>Knowledge, Skills & Abilities:<br>+3 years of experience preferred similar role in payment field or banking sector. Previous experience in Card Risk/Compliance/AML/CFT with a financial institution or payment-focused company preferred. Demonstrated ability to solve critical business issues using innovative solutions for Card Risk. The ability to aggressively multi-task & set others’ expectations in a time-pressured environment remains important. Ability to approach problems in a quantitative and qualitative manner, draw meaningful conclusions, and make business recommendations. Ability to learn and adapt to new technologies High proficiency level with Microsoft Office.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p><strong>Client Overview</strong></p><br><p>Our client is a U.S.-based e-commerce company specializing in premium home décor and lifestyle products. With a strong focus on customer satisfaction, they have built a reputation for quality and service excellence. Their support team operates with clear processes, strong onboarding infrastructure, and a collaborative environment designed to set every team member up for success from day one.</p><br><p><strong>Role Overview</strong></p><br><p><strong>The Customer Service Agent</strong> will serve as the frontline of the support team, handling inbound customer inquiries via phone and email while delivering seamless resolutions for U.S.-based customers. The Customer Service Agent will navigate multiple internal systems to manage order-related issues, shipping concerns, and escalations in line with established SLAs and SOPs. This is a Tier 1 support role with clearly defined escalation paths and robust onboarding support.</p><br><p><strong>Location</strong></p><br><p>Fully Remote (Work from Home) | 9 AM - 5 PM EST</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Customer Support &amp; Communication</strong></p><br><ul><li><p>Handle inbound customer inquiries via phone and email with professionalism and efficiency</p><br></li><li><p>Assist customers with order tracking, shipping updates, returns, exchanges, and product questions</p><br></li><li><p>Process cancellation and modification requests in a timely manner — with particular urgency on Mondays to address weekend ticket backlog</p><br></li><li><p>Maintain a positive customer experience aligned with brand standards at all times</p><br></li></ul><p><strong>Systems &amp; Tools Navigation</strong></p><br><ul><li><p>Navigate multiple platforms simultaneously including <strong>CRM</strong>, <strong>ERP</strong>, <strong>WMS</strong>, and website backend to resolve customer issues efficiently</p><br></li><li><p>Document all customer interactions accurately in <strong>Zendesk</strong> or the designated ticketing system</p><br></li><li><p>Utilize <strong>Microsoft Office</strong> and standard computer tools as part of daily workflow</p><br></li></ul><p><strong>Logistics &amp; Claims Management</strong></p><br><ul><li><p>File claims with carriers including <strong>FedEx</strong>, <strong>UPS</strong>, and <strong>USPS</strong> for damaged or lost shipments</p><br></li><li><p>Create shipping labels and support logistics-related tasks as needed</p><br></li><li><p>Coordinate with internal teams to follow up on open carrier cases</p><br></li></ul><p><strong>SLA Adherence &amp; Escalation</strong></p><br><ul><li><p>Meet established SLA targets: first reply within 8 business hours; full resolution within 24–48 hours</p><br></li><li><p>Escalate complex or unresolved cases to Tier 2 on-site supervisor team following established protocols</p><br></li><li><p>Work closely with the supervisor and internal escalation team to maintain service quality</p><br></li></ul><p><strong>Qualifications — Experience</strong></p><br><ul><li><p><strong>2+ years</strong> of customer service experience with demonstrated, hands-on experience handling live phone calls — this is non-negotiable</p><br></li><li><p>Proven experience working with a <strong>CRM platform</strong> (<strong>Zendesk</strong> preferred; any comparable tool is acceptable)</p><br></li><li><p>Experience managing multiple software systems simultaneously in a customer-facing environment</p><br></li><li><p>Familiarity with <strong>ERP systems</strong> such as <strong>NetSuite</strong> or <strong>SAP</strong> is a strong plus</p><br></li><li><p>Experience with <strong>WMS (Warehouse Management Systems)</strong> or order management platforms is advantageous</p><br></li><li><p>Prior experience supporting U.S. customers, with familiarity with U.S. customer service expectations, is a strong plus</p><br></li><li><p>Experience filing carrier claims or coordinating with logistics providers (<strong>FedEx</strong>, <strong>UPS</strong>, <strong>USPS</strong>) is a plus</p><br></li><li><p>Familiarity with <strong>Shopify</strong> or similar e-commerce platforms is a plus</p><br></li></ul><p><strong>Qualifications — Skills</strong></p><br><ul><li><p><strong>Strong attention to detail</strong> — capable of managing multiple systems and tasks simultaneously without errors</p><br></li><li><p><strong>Calm under pressure</strong> — able to maintain composure and quality during high-volume periods</p><br></li><li><p><strong>Reliable and accountable</strong> — consistent follow-through on commitments and SLA targets</p><br></li><li><p><strong>Proactive communicator</strong> — takes initiative to update customers and internal teams before issues escalate</p><br></li><li><p><strong>Tech-savvy</strong> — comfortable learning new systems quickly and adapting to changing tools</p><br></li><li><p>Reliable internet connection and personal equipment ready to work remotely from day one</p><br></li><li><p>Bilingual in Spanish is helpful but not required</p><br></li></ul><p><strong>Opportunity</strong></p><br><p>This is an opportunity to join a growing, process-driven e-commerce support team where your work directly impacts customer satisfaction and brand loyalty. You'll be part of a collaborative remote environment with clear escalation paths, strong SOPs, and an onboarding process built to set you up for success. If you take pride in delivering great customer experiences and want a stable, full-time remote role supporting a high-volume U.S. brand, this is the right fit for you.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> </div> <div> <div> <div> <div> <div> </div> <div> </div> <div> <div> <div> <div> <p> <i> </i> <strong> Location:</strong> Egypt - Full time and Hybrid</p> </div> </div> </div> <div> <div> <div> <p> <i> </i> <strong> <span> Level:</span></strong> Junior-Level (1 3 Years of Experience) </p> </div> </div> </div> </div> <div> <div> </div> </div> </div> </div> </div> </div> <div> <div> <div> <div> <div> <p> <strong>DARPE Introduction</strong> </p> <p>DARPE helps non-profit organizations, consulting firms, public agencies, as well as individual consultants, identify tenders and grant opportunities; build informed partnerships; position their organizations; and win new contracts and grant awards more consistently and strategically across the Middle East's development-aid market.</p> <p>We provide our members with business intelligence that helps them turn opportunities into winning proposals across the MENA region, all on one synchronized, searchable platform. DARPE is the only platform in the Middle East that brings funders and implementers, businesses and non-profits, and everyone in between together under one roof.</p> </div> <div> </div> <div> </div> <div> <div> </div> </div> </div> </div> </div> </div> <div> <div> <div> <div> <div> <p> <strong>Job Summary</strong> </p> <ul> <li>Are you highly organized and able to manage multiple administrative tasks simultaneously?</li> <li>Do you enjoy coordinating schedules, organizing information, and supporting teams to ensure smooth day-to-day operations?</li> <li>Are you detail-oriented, proactive, and able to maintain high standards of accuracy and professionalism?</li> </ul> <p>If so, you may be the perfect fit for our growing team. We are seeking an Administrative Assistant to support organizational operations, coordination, and internal administration, contributing to an efficient and productive work environment.</p> </div> <div> </div> <div> </div> <div> <div> </div> </div> </div> </div> </div> </div> <div> <div> <div> <div> <div> <p> <b>Responsibilities</b> </p> <ol> <li>Provide administrative support to management and team members, including scheduling meetings, maintaining calendars, and coordinating appointments.</li> <li>Prepare, organize, and maintain electronic and physical records, files, and administrative documentation.</li> <li>Draft, proofread, and format correspondence, reports, presentations, meeting minutes, and other business documents.</li> <li>Coordinate internal and external communications, including responding to inquiries, scheduling calls, and managing email correspondence.</li> <li>Support the organization and logistics of meetings, webinars, training sessions, and events.</li> <li>Assist with data entry, database maintenance, and record management to ensure information is accurate and up to date.</li> <li>Coordinate with vendors, service providers, and consultants as required to support operational needs.</li> <li>Track administrative tasks, deadlines, and follow-up actions to ensure timely completion.</li> <li>Support human resources and recruitment processes, including interview scheduling, onboarding coordination, and personnel record management.</li> <li>Perform additional administrative and operational duties as assigned.</li> </ol> </div> <div> <div> </div> </div> </div> </div> </div> </div> <div> <div> <div> <div> <div> <p> <b>Qualification and Experience</b> </p> <ul> <li>Bachelor s degree in business administration, Management, Communications, International Development, or a related field.</li> <li>1 3 years of experience in an administrative, operations, office management, or executive support role.</li> <li>Experience working with international organizations, consulting firms, NGOs, or development-sector organizations is an asset.</li> <li>Experience coordinating meetings, managing documentation, and supporting teams in a professional environment.</li> </ul> </div> <div> </div> <div> </div> <div> <div> </div> </div> </div> </div> </div> </div> <div> <div> <div> <div> <div> <p> <b>Job Requirements and Skills Required</b> </p> <ul> <li>Excellent organizational and time-management skills.</li> <li>Strong written and verbal communication skills in English.</li> <li>High attention to detail and accuracy.</li> <li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.</li> <li>Ability to manage multiple priorities and deadlines simultaneously.</li> <li>Strong problem-solving and coordination skills.</li> <li>Professionalism, discretion, and ability to handle confidential information.</li> <li>Demonstrates flexibility, initiative, and strong teamwork skills.</li> <li>Comfortable working in a fast-paced and dynamic environment.</li> </ul> </div> <div> <div> </div> </div> </div> </div> </div> </div> <div> <div> <div> <div> <div> <p> <b>Key Performance Indicators</b> </p> <ul> <li>Timely completion of assigned administrative tasks.</li> <li>Accuracy and organization of company records and documentation.</li> <li>Effective coordination of meetings, events, and communications.</li> <li>Responsiveness to internal and external requests.</li> <li>Successful tracking and follow-up of administrative deadlines and action items.</li> </ul> </div> <div> </div> <div> </div> <div> <div> </div> </div> </div> </div> </div> </div> <div> <div> <div> <div> <div> <p> <b>Application Submission</b> </p> <p>Submit your application at <strong>info@darpe.me</strong> </p> </div> <div> </div> <div> <p> <b>Application Requirements</b> </p> <ul> <li>Updated Curriculum Vitae.</li> <li>Cover Letter.</li> <li>Include two professional references in the cover letter.</li> </ul> </div> <div> <div> </div> </div> </div> </div> </div> </div> <div> <div> <div> <div> <div> <p> <b>Disclaimer</b> </p> <p>The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position. DARPE is a non-smoking work environment.</p> </div> <div> <div> </div> </div> </div> </div> </div> </div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Recruitment Fraud Alert</strong></p><br><br> <p>We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. &nbsp;</p><br><br> <p><strong>What to know:</strong></p><br><br> <ul> <li>Commvault does&nbsp;<em>not</em>&nbsp;conduct interviews by email or text.</li> <li>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.</li> </ul> <p>If you suspect a recruiting scam, please contact us at <u>wwrecruitingteam@commvault.com&nbsp;</u></p><br><br> <br> <p><strong>About Commvault</strong>&nbsp;</p><br><br> <p>Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.&nbsp;</p><br><br><strong>The Opportunity</strong> <p>We have an outstanding career opportunity for a successful <strong>Implementation Specialist</strong>. This team member will be part of our professional services organization and will report directly to the Area Services Manager. This new member will be responsible for delivering solution deployments to our customers throughout the EMEA region. The magnificent candidate will bring a positive demeanor, efficient time management, innovative ideas, hard work ethic, and deliver quality customer service to our clients.</p><br><br> <p><strong>What you’ll do…</strong></p><br><br> <ul> <li>Interact directly with clients to review and discuss deployments, growing the scale of these projects</li> <li>Complete the scope of work as defined by client and sales team</li> <li>Validate all Commvault-completed tasks to ensure accurate final configuration of the Commvault solution with customer</li> <li>Ensure customer happiness during implementation</li> <li>Assist team members, as needed</li> </ul> <p><strong>Who you are…</strong></p><br><br> <ul> <li>7+ years of data protection experience (Preferably Commvault Hands on Experience)</li> <li>2+ years of consulting experience</li> <li>Experience with disk/tape storage hardware (HDS, Dell/EMC, NetApp, Oracle, Quantum, etc.)</li> <li>Cloud storage experience (Azure, AWS, Oracle, VMware)</li> <li>Proficiency with backup and recovery of Microsoft SQL, Exchange, and SharePoint</li> <li>Technical skills in Oracle, SAP, or other database platforms</li> <li>Previous Experience with backup software</li> <li>Commvault certified</li> <li>Bachelor’s degree or equivalent experience</li> <li>Fluency in Spanish, Italian or French</li> </ul> <br> <p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><br><br> <p>Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.</p><br><br> <p>Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email <span>accommodations@commvault.com</span>&nbsp;For any inquiries not related to an accommodation please reach out to&nbsp;<span>wwrecruitingteam@commvault.com</span>.</p><br><br> <br> <p>Commvault's Privacy Policy </p><br><br> <br> <br><br> </div>

Pinerium is seeking a motivated and detail-oriented Zoho Implementation Specialist Intern to support the deployment, configuration, and implementation of Zoho solutions for clients across multiple industries.<br>This internship is designed for candidates who are interested in Saa S, CRM systems, digital transformation, business operations, and low-code business applications. The intern will work closely with the Zoho implementation and consulting teams to gain hands-on experience in implementing business solutions, process automation, user onboarding, training, and client support activities.<br>The ideal candidate is eager to learn, organized, analytical, and passionate about technology, business systems, and customer experience.<br><br>Key Responsibilities <br> Zoho Implementation Support<br> Assist in implementing and configuring Zoho applications based on client requirements.<br> Support setup activities for CRM systems, workflows, automation, and business process configurations.<br> Help document implementation requirements, processes, and workflows.<br> Assist in testing system configurations and validating business requirements.<br> <br> Client Coordination & Support<br> Support communication with clients during implementation and onboarding activities.<br> Assist in gathering business requirements and documenting client needs.<br> Help provide user support, guidance, and follow-up during implementation phases.<br> Support client onboarding and user adoption activities.<br> <br> Business Process & Workflow Support<br> Assist in analyzing business operations and workflow requirements.<br> Support process optimization and automation initiatives using Zoho solutions.<br> Help prepare process maps, implementation notes, and operational documentation.<br> Participate in solution discussions and implementation planning sessions.<br> <br> Training & Documentation<br> Assist in preparing user guides, implementation documentation, and training materials.<br> Support user training sessions and onboarding workshops.<br> Help maintain organized project and implementation records.<br> Assist in creating reports and implementation status updates.<br> <br> Quality Assurance & Testing<br> Support testing activities for workflows, forms, automations, and system configurations.<br> Identify implementation issues and report findings to senior team members.<br> Assist in validating system functionality and user experience.<br> Support troubleshooting and issue follow-up activities.<br> <br> Learning & Development<br> Participate in Zoho product learning sessions and internal technical training.<br> Continuously develop knowledge of Saa S, CRM systems, and business automation.<br> Learn implementation methodologies, business workflows, and customer onboarding processes.<br> Support innovation and continuous improvement initiatives within the Zoho team.<br> <br><br>Requirements<br><br> Bachelor’s degree student or fresh graduate in Business Information Systems, Computer Science, Business Administration, Information Technology, or related field.<br> Strong interest in Saa S, CRM systems, automation, and digital transformation.<br> Basic understanding of business operations or workflow processes is preferred.<br> Good analytical and problem-solving skills.<br> Strong communication and organizational abilities.<br> Ability to learn quickly and adapt in fast-paced environments.<br> Attention to detail and documentation discipline.<br> Basic understanding of software systems, databases, or automation concepts is a plus.<br> Familiarity with Zoho applications, CRM systems, or low-code platforms is preferred.<br> Proficiency in Microsoft Office and spreadsheets.<br> Fluency in English (Arabic is a plus).<br> Additional Requirement: Candidate must have their own laptop.<br> Must be a non-smoker (all types).<br> <br><br>Benefits<br><br> Hands-on experience with real Zoho implementation projects.<br> Exposure to Saa S, CRM systems, and digital transformation environments.<br> Continuous learning and development through Pinerium Academy.<br> Mentorship from experienced Zoho consultants and implementation specialists.<br> Opportunity to work on projects across multiple industries and business sectors.<br> Career growth path into Zoho Implementation, Business Analysis, Product Ownership, or Zoho Consulting roles.<br><br>Skills: Pinerium is seeking a motivated and detail-oriented Zoho Implementation Specialist Intern to support the deployment, configuration, and implementation of Zoho solutions for clients across multiple industries.<br><br>This internship is designed for candidates who are interested in Saa S, CRM systems, digital transformation, business operations, and low-code business applications. The intern will work closely with the Zoho implementation and consulting teams to gain hands-on experience in implementing business solutions, process automation, user onboarding, training, and client support activities.<br><br>The ideal candidate is eager to learn, organized, analytical, and passionate about technology, business systems, and customer experience.

Responsibilities<br>About the Team<br>The Livestream Team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides an objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries.<br><br>As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service and experience for customers and creators. <br><br>Roles & Responsibilities<br>- Act as the primary point of contact for Arabic-speaking customers, ensuring smooth communication and excellent service delivery.<br>- Handle escalations from Arabic-speaking customers across CRM, email, phone, and chat channels, ensuring professionalism and empathy.<br>- Translate, explain, and clarify complex processes or policies to Arabic-speaking customers to ensure full understanding.<br>- Document Q&A and solutions in both Arabic and English in the knowledge management tool for global team use.<br>- Identify and resolve the root causes of escalated issues, with special focus on trends among Arabic-speaking customers.<br>- Escalate high-risk or urgent cases involving Arabic-speaking customers to the appropriate authority promptly.<br>- Partner with product, operations, and support teams to address recurring Arabic-language customer concerns and improve service processes.<br>- Provide linguistic and cultural insights to help the team better serve Arabic-speaking markets.<br>- Reduce repeat escalations by identifying ongoing issues and proposing process improvements for Arabic-speaking regions.<br>- Deliver timely, accurate, and culturally sensitive responses to both internal and external escalations.<br>- Adhere to service guidelines while ensuring accessibility and inclusivity for Arabic-speaking users.<br>- Support business initiatives and ad-hoc projects, particularly those related to Arabic-language support and regional engagement.<br><br>Qualifications<br>Minimum Qualifications: <br>- BA/BS degree or equivalent practical experience.<br>- Proficiency in Arabic is essential, as you will be required to communicate with external customers in Arabic<br>- Requires a minimum of 2 years' experience in a customer service environment.<br><br>Preferred Qualifications:<br>- Experienced working for live-streaming / user-generated content platforms is a plus.<br>- Works comfortably with Microsoft Word and Excel.<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for. <p><b>Job Description &amp; Summary</b></p><br> <p>At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimise their financial performance and make informed business decisions. These individuals handle financial analysis, budgeting, forecasting, and risk management.<br> <br> Those in accounting at PwC will focus on managing financial records, analysing data, and assisting in compliance with accounting standards. You will play a crucial role in providing accurate financial information and insights to support decision-making.</p><br> <p><b>About PwC ETIC - Egypt Technology and Innovation Centre&nbsp;</b></p><br> <p>PwC opened a new Technology &amp; Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to Cyber security, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities.&nbsp;</p><br> <p>The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.</p><br> <p>We are seeking a motivated and detail-oriented individual who is fluent in German and possesses a strong background in finance and/or accounting. The ideal candidate will join our dynamic team and play a pivotal role in supporting our financial operations and contributing to our overall success.</p><br> <p><b>Job Description</b></p><br> <p>As a Finance Senior Associate, you will play a key role in the following areas:</p><br> <ul> <li>Managing accounts receivable &amp; Payable using time logging system and Sage</li> <li>Carry out billing, collection and reporting activities according</li> <li>Interpretation and reporting of the monthly financial results; recommending actions</li> <li>Job code creation on time logging system</li> <li>Tracking timesheets submission</li> <li>Investigating and resolving any irregularities or inquiries</li> <li>Maintaining accounts receivable files and records</li> <li>Bank account reconciliations</li> <li>Performing account reconciliations</li> <li>Running reports / data sharing</li> <li>Support month end and year end processes</li> <li>Support cash flow forecasting</li> <li>Support budgeting and forecasting</li> </ul> <p><b>Qualifications</b></p><br> <ul> <li>Bachelor’s degree in Finance, Accounting, or a related field.</li> <li>Fluency in German (both written and spoken) and proficiency in English.</li> <li>Proven experience in finance and/or accounting roles.</li> <li>Strong analytical skills and attention to detail.</li> <li>Proficiency in financial software and Microsoft Office Suite (especially Excel).</li> <li>Excellent organizational and time management skills.</li> <li>Ability to work independently and as part of a team in a fast-paced environment.</li> </ul> <p><b>Optional Skills</b></p><br> <p>Accepting Feedback, Accepting Feedback, Accounting Advisory, Accounting and Financial Reporting Standards, Accounting Policies, Accounting Practices, Account Reconciliation, Active Listening, Analytical Thinking, Communication, Creativity, Credit Control, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Accounting, Financial Budgeting, Financial Forecasting, Financial Policy, Financial Record Keeping, Financial Reporting, Financial Statement Analysis, Financial Statement Preparation, Financial Transactions {+ 11 more}</p><br> <p><b>Travel Requirements</b></p><br> <p>Not Specified</p><br> <p><b>Available for Work Visa Sponsorship?</b></p><br> <p>No</p><br> <p><b>Government Clearance Required?</b></p><br> <p>No</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

Job Description : We are looking for a highly organized, proactive, and business-minded Business Operations Specialist to oversee and coordinate the day-to-day operational performance of our clinics while supporting the planning and execution of various in-house business projects.<br><br>The role will work closely with management and cross-functional teams to ensure smooth operations, identify operational gaps, improve processes, monitor performance, and drive projects from planning through execution.<br><br>Key Responsibilities<br><br> Clinic Operations Monitor the daily operational performance of clinics and ensure smooth workflow across all departments. Coordinate between Medical, Reception, Call Center, Customer Experience, Sales, Quality, and other relevant teams. Ensure that operational procedures, schedules, and service standards are properly implemented. Identify operational issues and ensure timely resolution and escalation when required. Monitor staff adherence to operational policies, procedures, schedules, and service standards. Follow up on client experience and identify operational issues affecting service quality. Support clinic managers and department heads in solving day-to-day operational challenges. Ensure proper coordination between front-office and back-office functions. Monitor resource utilization, staffing requirements, and operational efficiency. Prepare regular operational reports and highlight key issues, trends, and recommendations to management. Performance & KPI Management Track operational KPIs and ensure that targets are clearly communicated and followed up. Analyze performance data and identify areas requiring improvement. Work with department heads to develop corrective action plans. Follow up on action plans and ensure deadlines are met. Monitor productivity, service quality, customer experience, and operational efficiency. Support management in setting and reviewing operational KPIs. Process Improvement Review existing operational processes and identify inefficiencies, bottlenecks, and unnecessary steps. Develop and implement improved workflows and procedures. Create and maintain SOPs, checklists, workflows, and operational guidelines. Ensure processes are standardized across clinics and projects where applicable. Continuously identify opportunities to reduce operational costs, improve productivity, and enhance client experience. In-House Projects Take ownership of assigned internal projects from planning to implementation. Develop project timelines, action plans, responsibilities, and deliverables. Coordinate with different departments and stakeholders to ensure project execution. Follow up on project milestones, deadlines, dependencies, and pending actions. Identify risks, delays, and operational obstacles and proactively address them. Prepare project updates and progress reports for management. Ensure that projects are implemented according to agreed objectives, timelines, and budgets. Support the launch of new services, branches, systems, partnerships, campaigns, and other internal initiatives. Cross-Functional Coordination Act as a central point of coordination between management and operational teams. Ensure clear communication and follow-up between departments. Attend relevant operational and project meetings and document action points. Follow up with responsible stakeholders until assigned actions are completed. Escalate critical operational issues to management with proposed solutions whenever possible. Data & Reporting Collect and analyze operational data from different departments. Prepare weekly and monthly operational reports. Track KPIs, project progress, operational gaps, and improvement initiatives. Translate operational data into actionable insights and recommendations. Maintain accurate operational dashboards and trackers. Quality & Compliance Ensure compliance with approved internal policies, SOPs, and operational standards. Coordinate with the Quality and HR teams regarding operational violations or recurring performance issues. Identify operational risks and recommend preventive measures. Support internal audits and operational reviews when required.<br><br>Requirements<br><br>Bachelor’s degree in Business Administration or medical faculties. 2–5 years of experience in Operations, Business Operations, Project Management, or a similar role. Experience in healthcare, clinics, medical centers, hospitality, customer service, or service-based businesses is preferred. Strong organizational and project management skills. Excellent communication and stakeholder-management skills. Strong analytical and problem-solving abilities. Very good knowledge of Microsoft Excel / Google Sheets and reporting tools. Ability to manage multiple projects and priorities simultaneously. Strong follow-up and execution skills. Ability to work independently and take ownership of responsibilities. Strong attention to detail with a practical, solution-oriented mindset.<br><br>Key Competencies<br><br>Business & Operational Acumen Project Management Problem Solving Process Improvement Data Analysis Planning & Organization Communication Stakeholder Management Decision Making Follow-Up & Execution Accountability Adaptability<br><br>Key Performance Indicators (KPIs)<br><br>Operational efficiency Achievement of operational KPIsProject completion rate On-time project delivery Process improvement implementation Issue resolution turnaround time Cross-functional action completion rate Cost and resource efficiency Customer experience improvement Compliance with operational SOPsManagement satisfaction with project and operational support<br><br>Apply here : monica.wassim@coaholding.com

What is Flap Kap ?<br><br>We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.<br><br>For more info, check our feature on Forbes.<br><br>Why Flap Kap?<br><br>Flap Kap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. Flap Kap offers a safe environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.<br><br>What is this role?<br><br>We're looking for a driven, ambitious, and energetic Sales Development Representative (SDR) to join our growing team. In this role, you'll be the first point of contact with potential customers, helping generate new business opportunities and playing a key role in our company's growth.<br><br>This is the perfect opportunity for someone who thrives on challenges, enjoys talking to people, and is motivated by performance-based rewards. Our uncapped commission structure means that top performers regularly earn up to 2x their base salary through commissions, making this a role where your effort directly impacts your income.<br><br>Success Definition (What Great Looks Like)<br><br>In the first 1-3 months, success means:<br><br>Completed onboarding: mastered Flap Kap's product suite, ideal customer profile (ICP), and core messaging across all target verticals Running a consistent outbound cadence of 90+ daily activities (calls, emails, Linked In) with a structured, data-driven approach Booked 50+ qualified meetings/Month for BDRs with accurate and insightful handoff notes<br><br>In the first 12 months, success means:<br><br>Consistently hitting or exceeding monthly quotas for qualified meetings booked and pipeline generated Demonstrated measurable improvement in call-to-meeting and meeting-to-opportunity conversion ratios Recognised as a key pipeline contributor — a trusted partner to the BDR team with a reputation for quality over quantity Core Responsibilities: (List 6-10 outcome-focused responsibilities):<br><br>Outbound Prospecting & Lead Generation:<br><br>Build and maintain a targeted prospect list across Flap Kap's key verticals: F&B, Clinics, Retail, and B2BResearch target accounts to identify key decision-makers (owners, GMs, Finance Directors) and understand their business context Execute high-volume outbound outreach via cold calling, personalised email sequences, and Linked In social selling<br><br>Discovery & Qualification:<br><br>Conduct structured discovery calls using BANT and SPIN frameworks to assess prospect fit, urgency, and buying intent Qualify leads against Flap Kap's ICP criteria including revenue threshold, operational history, and sector eligibility<br><br>Meeting Booking & BDR Handoff:<br><br>Schedule high-quality qualified meetings for BDRs, ensuring smooth handoff with detailed context on the prospect's profile and pain points Maintain a strong show rate by confirming and reminding prospects ahead of scheduled meetings<br><br>CRM & Reporting:<br><br>Log all activities, conversations, and pipeline updates accurately in the CRM (Hub Spot) Provide weekly activity reports and conversion metrics to the Head of Sales<br><br>Market Intelligence & Continuous Learning:<br><br>Stay current on industry trends, competitor offerings, and Flap Kap product updates to sharpen messaging Share prospect feedback and market signals with the product and credit teams to improve targeting<br><br>Requirements<br><br>+1 years of experience in an SDR, BDR, or outbound sales role — fintech, Saa S, or B2B services strongly preferred Proven track record of meeting or exceeding outbound activity and meeting-booking quotas Hands-on experience with high-volume cold calling and multi-channel outbound sequences (email + phone + Linked In) Solid working knowledge of sales qualification frameworks such as BANT and SPINExperience using a CRM platform (Hub Spot, Salesforce, or similar) to manage pipeline and report on activity<br><br>Technical Skills:<br><br>CRM Proficiency: Hub Spot or Salesforce — pipeline management, activity logging, and reporting Sales Engagement Tools: Apollo.io, Linked In Sales Navigator, or equivalent outbound sequencing platforms Communication Tools: Microsoft Office / Google Workspace; confident on video calls (Google meet, Teams)<br><br>Benefits<br><br>Competitive salary with an uncapped commission structure Fast career growth in a high-growth fintech company Medical insurance Ongoing learning and professional development A collaborative, high-performance culture where your ideas matter Regular team events and engagement activities The opportunity to make a real impact from day one

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>What is FlapKap ?<br> We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa.<br> We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.<br> For more info, check our feature on Forbes.<br> Why FlapKap?<br> FlapKap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region.<br> We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD.<br> FlapKap offers a safe environment with a welcoming atmosphere to creativity and innovation.<br> Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.<br> What is this role?<br> We're looking for a driven, ambitious, and energetic Sales Development Representative (SDR) to join our growing team.<br> In this role, you'll be the first point of contact with potential customers, helping generate new business opportunities and playing a key role in our company's growth.<br> This is the perfect opportunity for someone who thrives on challenges, enjoys talking to people, and is motivated by performance-based rewards.<br> Our uncapped commission structure means that top performers regularly earn up to 2x their base salary through commissions, making this a role where your effort directly impacts your income.<br> 1.Success Definition (What Great Looks Like) In the first 1–3 months, success means: Completed onboarding: mastered FlapKap’s product suite, ideal customer profile (ICP), and core messaging across all target verticals.<br> Running a consistent outbound cadence of 90+ daily activities (calls, emails, LinkedIn) with a structured, data-driven approach.<br> Booked 50+ qualified meetings/Month for BDRs with accurate and insightful handoff notes.<br> In the first 12 months, success means: Consistently hitting or exceeding monthly quotas for qualified meetings booked and pipeline generated.<br> Demonstrated measurable improvement in call-to-meeting and meeting-to-opportunity conversion ratios.<br> Recognised as a key pipeline contributor — a trusted partner to the BDR team with a reputation for quality over quantity.<br> 2.Core Responsibilities: (List 6–10 outcome-focused responsibilities): Outbound Prospecting &amp; Lead Generation: Build and maintain a targeted prospect list across FlapKap’s key verticals: F&amp;B, Clinics, Retail, and B2B.<br> Research target accounts to identify key decision-makers (owners, GMs, Finance Directors) and understand their business context.<br> Execute high-volume outbound outreach via cold calling, personalised email sequences, and LinkedIn social selling.<br> Discovery &amp; Qualification: Conduct structured discovery calls using BANT and SPIN frameworks to assess prospect fit, urgency, and buying intent.<br> Qualify leads against FlapKap’s ICP criteria including revenue threshold, operational history, and sector eligibility.<br> Meeting Booking &amp; BDR Handoff: Schedule high-quality qualified meetings for BDRs, ensuring smooth handoff with detailed context on the prospect’s profile and pain points.<br> Maintain a strong show rate by confirming and reminding prospects ahead of scheduled meetings.<br> CRM &amp; Reporting: Log all activities, conversations, and pipeline updates accurately in the CRM (HubSpot).<br> Provide weekly activity reports and conversion metrics to the Head of Sales.<br> Market Intelligence &amp; Continuous Learning: Stay current on industry trends, competitor offerings, and FlapKap product updates to sharpen messaging.<br> Share prospect feedback and market signals with the product and credit teams to improve targeting.<br> Competitive salary with an uncapped commission structure.<br> Fast career growth in a high-growth fintech company.<br> Medical insurance.<br> Ongoing learning and professional development.<br> A collaborative, high-performance culture where your ideas matter.<br> Regular team events and engagement activities.<br> The opportunity to make a real impact from day one.<br> +1 years of experience in an SDR, BDR, or outbound sales role — fintech, SaaS, or B2B services strongly preferred.<br> Proven track record of meeting or exceeding outbound activity and meeting-booking quotas.<br> Hands-on experience with high-volume cold calling and multi-channel outbound sequences (email + phone + LinkedIn).<br> Solid working knowledge of sales qualification frameworks such as BANT and SPIN.<br> Experience using a CRM platform (HubSpot, Salesforce, or similar) to manage pipeline and report on activity.<br> Technical Skills: CRM Proficiency: HubSpot or Salesforce — pipeline management, activity logging, and reporting.<br> Sales Engagement Tools: Apollo.<br>io, LinkedIn Sales Navigator, or equivalent outbound sequencing platforms.<br> Communication Tools: Microsoft Office / Google Workspace; confident on video calls (Google meet, Teams).<br></span> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartistu00ae, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <p><strong>Invoice & billing management:</strong></p> <ul> <li>Oversee the preparation and issuance of invoices to corporate clients, travel agents, and direct bill accounts.</li> <li>Ensure that invoices accurately reflect charges for rooms, services, and other hotel-related expenses.</li> <li>Review and approve billing adjustments, credits, and corrections, ensuring they align with hotel policies.</li> </ul> <p><strong>Collections management:</strong></p> <ul> <li>Monitor the aging report regularly and take necessary actions to ensure timely collection of outstanding balances.</li> <li>Follow up on overdue accounts, working closely with clients to resolve discrepancies and settle unpaid invoices.</li> <li>Establish and maintain strong relationships with clients, providing excellent customer service while ensuring the collection of outstanding payments.</li> </ul> <p><strong>Account reconciliation:</strong></p> <ul> <li>Reconcile accounts receivable transactions, ensuring all guest and corporate charges are properly accounted for and balanced.</li> <li>Assist with month-end and year-end closing processes, ensuring all accounts are accurately reconciled and reported.</li> <li>Ensure proper documentation and reporting of all adjustments, write-offs, and other account activities.</li> </ul> <p><strong>Cash flow & financial reporting:</strong></p> <ul> <li>Monitor cash flow and ensure that payments are processed and deposited in a timely manner.</li> <li>Prepare and submit regular financial reports regarding accounts receivable balances, collections, and aging to management.</li> <li>Assist with financial analysis by tracking accounts receivable trends and providing insights on areas for improvement.</li> </ul> <p><strong>Internal controls & compliance:</strong></p> <ul> <li>Ensure that all accounts receivable processes comply with hotel policies, accounting standards, and regulatory requirements.</li> <li>Help implement and maintain strong internal controls to safeguard hotel assets and minimize the risk of fraud.</li> <li>Coordinate with the finance team to ensure accurate and timely revenue recognition for accounting purposes.</li> </ul> <p><strong>Customer service & client relations:</strong></p> <ul> <li>Address and resolve any billing inquiries or disputes raised by guests, clients, or internal departments.</li> <li>Provide assistance to clients with payment plans or alternative solutions to settle outstanding balances.</li> <li>Ensure a high level of professionalism and service in all interactions with clients and internal teams.</li> </ul> <p><strong>Collaboration with other departments:</strong></p> <ul> <li>Work closely with the Front Desk, Sales, and Reservations departments to ensure all accounts are accurately billed and payments are processed.</li> <li>Collaborate with the Finance Manager and other departments to provide support for budget planning, forecasting, and financial analysis.</li> </ul> <p><strong>Continuous process improvement:</strong></p> <ul> <li>Recommend and implement improvements to streamline accounts receivable processes, increase efficiency, and improve collections.</li> <li>Stay updated on industry best practices and any changes in financial regulations or software tools.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the companyu2019s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p><strong>Leading myself</strong></p> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <p><strong>Leading others</strong></p> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <p><strong>Leading the business</strong></p> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <h4>Experience / certificates / education</h4> <ul> <li>Bacheloru2019s degree in accounting, finance, business administration, or a related field preferred.</li> <li>Minimum of 3-5 years of experience in accounts receivable or a related accounting role, preferably within the hospitality industry.</li> <li>Strong knowledge of accounting principles, accounts receivable processes, and financial reporting.</li> <li>Proficiency with accounting software (e.g., Oracle, Sage, QuickBooks) and Microsoft Office Suite (especially Excel).</li> <li>Excellent organizational, problem-solving, and time-management skills.</li> <li>Strong communication skills and the ability to manage relationships with both clients and internal teams.</li> <li>Ability to lead, motivate, and train a team of accounts receivable professionals.</li> <li>High attention to detail and accuracy in financial data processing.</li> <li>Strong communication and interpersonal skills.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a billing account analyst to join our in life billing activation team based in Cairo. In this role, the individual will support billing operations for Vodafone Global Enterprise (VGE) and local market enterprise customers, ensuring accurate, timely invoicing and in-life provisioning across multiple billing systems. The role plays a key part in revenue protection, compliance, and service excellence, while contributing to continuous improvement through digitalisation and process optimisation.</p> <h4>What you'll do</h4> <ul> <li>Manage shared mailboxes and handle incoming billing and provisioning queries.</li> <li>Analyse, validate, and reject requests in line with defined processes and controls.</li> <li>Raise, assign, track, and resolve queries with internal stakeholders across multiple teams.</li> <li>Activate daily service requests and orders within agreed SLAs across various products.</li> <li>Ensure invoicing activities meet bill calendar timelines and accuracy requirements.</li> <li>Support revenue protection through diligent checks and adherence to controls.</li> <li>Perform regular quality checks to ensure compliance with SOX, GDPR, and internal standards.</li> <li>Coordinate effectively with stakeholders across functions and geographies.</li> <li>Ensure usage, provisioning, and billing activities are completed accurately and on time.</li> </ul> <h4>Who you are</h4> <ul> <li>Fluent in English, with strong written and verbal communication skills.</li> <li>An effective team contributor who collaborates well in a shared services environment.</li> <li>Analytical and detail-oriented, with a structured approach to problem solving and root cause analysis.</li> <li>Confident using Microsoft Office tools, particularly Excel, Word, and Outlook.</li> <li>Comfortable managing targets, prioritising tasks, and providing timely updates.</li> <li>Proactive, accountable, and committed to quality and continuous improvement.</li> <li>Knowledge of billing systems and ordering processes is an advantage.</li> <li>Exposure to Power BI is a strong plus.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to global enterprise customers and complex, multi-product billing environments.</li> <li>Opportunities to contribute to digitalisation and process improvement initiatives.</li> <li>Experience working within a SOX- and GDPR-compliant operational framework.</li> <li>Collaboration with diverse, cross-functional, and international stakeholders.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced billing and provisioning knowledge across global enterprise services.</li> <li>Enhanced analytical and quality assurance capabilities within regulated environments.</li> <li>Stakeholder management and communication across complex organisational structures.</li> <li>Practical exposure to reporting, data analysis, and continuous improvement tools.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, weu2019re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>