Manager Jobs - Cairo Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Turner &amp; Townsend is pleased to announce an opportunity for Egyptian Nationals based in Cairo to join our esteemed Real Estate team. This position allows you to engage in a wide variety of impactful and innovative projects. As part of our market-leading client base and diverse portfolio, this is an exceptional time to become a member of a growing business unit and advance your career within Turner &amp; Townsend. You will collaborate with a professional and ambitious team, receiving excellent support while also being encouraged to demonstrate your initiative and expertise. We invite you to join us in shaping the future of real estate and to take the next step in your professional journey with Turner &amp; Townsend.</p><p>SCOPE: Senior Cost Managers lead commissions of varying types and sizes, depending upon the complexity of the project. Our projects generally are of significant size and value.</p><p>MAIN PURPOSE OF ROLE: To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery. To provide excellent service delivery to clients, gain their trust and enhance our reputation. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover.</p><p>KEY EXPERIENCE REQUIREMENTS: Detailed knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy. Experience of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation. Experience of different procurement methods, single stage, two stage and design and build preferred. Experience of post-contract services, interim applications, change management, variation valuation and extension of time claims. Detailed experience of working with standard form contracts, FIDIC preferred, and administration of contract procedures. Demonstrable experience in client-facing roles, professional approach and confidence in presenting to clients, other consultants and project stakeholders. Demonstrable experience in dealing with contractors personnel with confidence and assurance. Report writing, Estimate reports, Cost reports, Procurement reports and Tender reports.</p><p>KEY ACCOUNTABILITIES: Estimating and cost planning to include producing and presenting the final cost plan. Production of full Bills of Quantities and tender documentation. Tendering and procuring, including managing the pre-qualification stage, producing the tender list, preparing preambles and preliminaries, tender queries, tender analysis, producing the tender report and compiling the contractual documents. Dealing effectively with post contract cost variances and the change control processes, where applicable. Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place. Producing pre-contract, post-contract and ad-hoc reports and presenting them to the client. Negotiating with contractors and agreeing final accounts. Interfacing with the client, contractors and other consultants, at all project stages. Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Degree qualified in Quantity Surveying or similar.</p><p>In country (Egypt) experience is required</p><p>Minimum 10+ years of experience in similar roles.</p><p>Professional membership is an advantage i.e. MRICS</p><p>Prior consultancy experience is strongly preferred.</p><p>Good knowledge of the construction industry and technical matters.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assistant Cost Managers support our team in varying types and sizes of projects in the pre / post contract stages. Our projects are varied and can be relatively small or complex and large. MAIN PURPOSE OF ROLE: To support the Cost Management team, taking responsibility for allocated tasks. To help us provide excellent service delivery to our clients, gain their trust and enhance our reputation. To help us ensure that client objectives are met through the delivery of an effective cost management service from pre contract to construction completion.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Knowledge of and experience in the Real Estate / Property sector.</li><li>Knowledge of the Cost Management / Quantity Surveying profession.</li><li>Basic experience in the measurement and quantification of building works and Bills of Quantities.</li><li>Professional approach and confident in your ability to add value to our team.</li><li>Ability to work with others and accept instruction in a team environment.</li><li>Willingness to listen and learn and develop your skills.</li><li>Measurement of building works.</li><li>Taking personal responsibility for work produced.</li><li>Assisting the team to ensure accurate and timely production of information and reports.</li><li>Interfacing with team members in a professional manner.</li><li>A desire to progress your career to the next level.</li><li>Degree qualified in Quantity Surveying or similar.</li><li>0-2 years of experience in a similar role.</li><li>Knowledge of the construction industry</li></ul><p></p></section>

Experienced Structural Engineer Required. Please do not apply unless you have relevant structural engineering experience.<br>Missouri, United States (Remote)<br>Position Overview Blueprint Solutions is seeking a highly experienced Part-Time Engineering Office Manager to support and oversee daily engineering operations. This role is ideal for a senior structural professional with strong technical expertise in structural steel design who is looking for a flexible leadership position. The ideal candidate will combine deep engineering knowledge with organizational and operational management skills to ensure efficient project execution and high-quality deliverables.<br>Key Responsibilities Oversee daily engineering office operations and workflow management. Review structural steel design calculations, connection designs, and drawings. Provide technical guidance and mentorship to junior engineers and designers. Ensure compliance with applicable building codes and industry standards (AISC, IBC, ASCE, etc.). Coordinate with clients, fabricators, and contractors to address technical inquiries. Assist with proposal preparation, budgeting, and project scheduling. Maintain quality control procedures and document management systems. Support business development and technical staffing coordination when needed.<br>Qualifications ADVANCED ENGLISH LEVEL IS STRICTLY REQUIRED (This is a mandatory prerequisite for all written and verbal professional communications in this role).10–15 years of experience in Structural Steel Design. Strong knowledge of AISC, ASCE 7, IBC, and related standards. Experience with connection design and steel detailing coordination. Proficiency in structural analysis software (e.g., RAM, RISA, STAAD, ETABS, or similar). Strong leadership and communication skills. Highly organized with the ability to manage multiple projects simultaneously.<br>Preferred Qualifications Experience working with steel fabricators and industrial projects. Familiarity with estimating and proposal development.<br>Position Details Part-time (flexible schedule). Competitive compensation based on experience.

Tasks, Roles & Responsibilities Manage all subordinates (Section Heads & Engineers) in performing their delegated tasks in light of the department strategy. Manage staff, including but not limited to: work assignments, employee vacations, employee breaks, overtime assignment, back-up for absent employees, etc. Ensure that the performance of various assigned tasks, and the conduct of staff within the section are in accordance with the Procurement Department policies and procedures. Asist in preparing periodic performance reports for the section and provide input into the Procurement's performance report. Review the section progress reports and direct work plans to ensure alignment with the department targets. Review and quality assure all services and work-products delivered by the section in compliance with established policies and procedures Assist in the recommendation, development and maintain the Department policies, procedures and standards to reach organizational short intermediate objectives. Coordinate with the various Project Mangers for identifying materials, services and equipment requirements and for selection of potential suppliers/vendors and negotiate prices with the selected supplier. Review, the RFPs/RFQs for the sufficiency of the documents. Manage the negotiation of contracts with vendors/suppliers of the required services, analyze prices, specifications, delivery dates and endorse the best bid among potential suppliers. Establish professional relationships with suppliers/vendors. Review/analyze the possibilities to purchase or rent equipments and materials, research costs and expenditures by the Procurement Department and provide recommendations to improve internal procurement activities and sources. Contribute in assessing supplier performance, supplier evaluation and recommendations. Represent the company in negotiations with sub-contracts/purchase orders and formulating policies with suppliers in light of the department policies and procedures. Report to the Department’s Sr. Manager unresolved problems for recommendations and decisions. Study project’s main contract documents. Review the suggested vendors list for each of the project items. Review sub-contracts, purchase orders and letters of intent. Meet department productivity and quality goals. Coach and provide career development advice to staff, set employee development objectives and conduct employee performance reviews. Contribute in problem solving of any conflicts arrising between suppliers/sub-contractors and site. Review catalogs, industry periodicals, directories, trade journals, Internet sites, and consult with others to locate necessary goods and services to assist in improving the division and the department function and effectiveness. Attend meetings, trade shows, conferences, conventions and seminars necessary to network with others involved in the Procurement process (subcontractors, suppliers, etc.) to improve the division and the department function and effectiveness. Handle other responsibilities as assigned Minimum Qualification & Requirements Qualification BSC Engineering Master Degree in Business or Public Administration (preferable) Education: BSC Engineering in Mechanical or electrical only<br><br>Total Years of Experience 10 years <br>+<br>Professional Certification PRMG/PMP/ CIPSWork Experience (Previous work Industries)10+ years’ experience in the same filed Language Very good command of the English language Computer Skills Good computer skills Internet skil<br>ls

Experienced Structural Engineer Required. Please do not apply unless you have relevant structural engineering experience.<br>Missouri, United States (Remote)<br>Position Overview Blueprint Solutions is seeking a highly experienced Part-Time Engineering Office Manager to support and oversee daily engineering operations. This role is ideal for a senior structural professional with strong technical expertise in structural steel design who is looking for a flexible leadership position. The ideal candidate will combine deep engineering knowledge with organizational and operational management skills to ensure efficient project execution and high-quality deliverables.<br>Key Responsibilities Oversee daily engineering office operations and workflow management. Review structural steel design calculations, connection designs, and drawings. Provide technical guidance and mentorship to junior engineers and designers. Ensure compliance with applicable building codes and industry standards (AISC, IBC, ASCE, etc.). Coordinate with clients, fabricators, and contractors to address technical inquiries. Assist with proposal preparation, budgeting, and project scheduling. Maintain quality control procedures and document management systems. Support business development and technical staffing coordination when needed.<br>Qualifications ADVANCED ENGLISH LEVEL IS STRICTLY REQUIRED (This is a mandatory prerequisite for all written and verbal professional communications in this role).10–15 years of experience in Structural Steel Design. Strong knowledge of AISC, ASCE 7, IBC, and related standards. Experience with connection design and steel detailing coordination. Proficiency in structural analysis software (e.g., RAM, RISA, STAAD, ETABS, or similar). Strong leadership and communication skills. Highly organized with the ability to manage multiple projects simultaneously.<br>Preferred Qualifications Experience working with steel fabricators and industrial projects. Familiarity with estimating and proposal development.<br>Position Details Part-time (flexible schedule). Competitive compensation based on experience.

Tasks, Roles & Responsibilities Manage all subordinates (Section Heads & Engineers) in performing their delegated tasks in light of the department strategy. Manage staff, including but not limited to: work assignments, employee vacations, employee breaks, overtime assignment, back-up for absent employees, etc. Ensure that the performance of various assigned tasks, and the conduct of staff within the section are in accordance with the Procurement Department policies and procedures. Asist in preparing periodic performance reports for the section and provide input into the Procurement's performance report. Review the section progress reports and direct work plans to ensure alignment with the department targets. Review and quality assure all services and work-products delivered by the section in compliance with established policies and procedures Assist in the recommendation, development and maintain the Department policies, procedures and standards to reach organizational short intermediate objectives. Coordinate with the various Project Mangers for identifying materials, services and equipment requirements and for selection of potential suppliers/vendors and negotiate prices with the selected supplier. Review, the RFPs/RFQs for the sufficiency of the documents. Manage the negotiation of contracts with vendors/suppliers of the required services, analyze prices, specifications, delivery dates and endorse the best bid among potential suppliers. Establish professional relationships with suppliers/vendors. Review/analyze the possibilities to purchase or rent equipments and materials, research costs and expenditures by the Procurement Department and provide recommendations to improve internal procurement activities and sources. Contribute in assessing supplier performance, supplier evaluation and recommendations. Represent the company in negotiations with sub-contracts/purchase orders and formulating policies with suppliers in light of the department policies and procedures. Report to the Department’s Sr. Manager unresolved problems for recommendations and decisions. Study project’s main contract documents. Review the suggested vendors list for each of the project items. Review sub-contracts, purchase orders and letters of intent. Meet department productivity and quality goals. Coach and provide career development advice to staff, set employee development objectives and conduct employee performance reviews. Contribute in problem solving of any conflicts arrising between suppliers/sub-contractors and site. Review catalogs, industry periodicals, directories, trade journals, Internet sites, and consult with others to locate necessary goods and services to assist in improving the division and the department function and effectiveness. Attend meetings, trade shows, conferences, conventions and seminars necessary to network with others involved in the Procurement process (subcontractors, suppliers, etc.) to improve the division and the department function and effectiveness. Handle other responsibilities as assigned Minimum Qualification & Requirements Qualification BSC Engineering Master Degree in Business or Public Administration (preferable) Education: BSC Engineering in Mechanical or electrical only<br><br>Total Years of Experience 10 years <br>+<br>Professional Certification PRMG/PMP/ CIPSWork Experience (Previous work Industries)10+ years’ experience in the same filed Language Very good command of the English language Computer Skills Good computer skills Internet skil<br>ls

For a very well-known Multinational Company located in Cairo,Egypt, a Senior Cash Management Analyst in needed.<br>Key Responsibilities:Perform timely and accurate cash applications for customer payments and apply payments to customer accounts in the accounting system. Process vendor payments, including both scheduled cycle payments and ad hoc payments, ensuring compliance with agreed payment terms and vendor contracts. Manage advance payments and ensure their accurate application against future invoices, as appropriate. Record and manage treasury transactions, including bank transfers, foreign exchange transactions, and cash pooling activities. Ensure all treasury transactions are accurately recorded and properly reconciled in the accounting system. Facilitate the processing of employee expense reimbursements, verifying expense reports, and ensuring compliance with company policies and procedures, Process & book cash/transfers journals & reconcile safe balance. Ensure compliance with internal controls and regulatory requirements related to cash management processes, including segregation of duties, authorization limits, and anti-fraud measures. Serve as the trained backup for the accounting lead’s executional general ledger work, including fixed asset processing and capitalization, payroll accounting entries, and intercompany reconciliation, ensuring continuity of routine month-end close activities during planned absences. This is a secondary accountability to the role’s core cash/treasury responsibilities, not a co-ownership of the Accounting Lead’s full workload. Act as the dedicated, trained backup for the Cash Operations Analyst’s daily critical activities — including cash position monitoring, bank payment processing, and cash flow updates, during planned absences.<br>Requirements:Bachelor’s degree in accounting, Finance, or a related field.7+ years of progressive experience spanning treasury/cash management and general ledger or GL analyst roles, preferably in a manufacturing or multinational company. Working knowledge of both treasury/cash management processes (vendor payments, bank operations, treasury transactions) and core GL accounting processes (fixed asset accounting, payroll accounting, intercompany reconciliation). Strong analytical skills, attention to detail, and ability to work with numerical data accurately. Excellent communication with the ability to collaborate effectively with internal and external stakeholders. Ability to effectively manage competing priorities across two functional areas while maintaining accuracy, efficiency, and timely delivery. English Level: C1

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "IT Vendor Management Specialist"<br>Job purpose: To manage and coordinate technology vendor, procurement, and budget activities, ensuring efficient and compliant execution of the technology financial and operational processes. The role will oversee vendor relationships, procurement transactions, payments, budget tracking, and financial reporting while working closely with Technology, Finance, and Procurement stakeholders to ensure timely delivery, effective budget utilization, and adherence to company policies and requirements. The role will also support continuous improvement of vendor and financial management processes to enhance operational efficiency and transparency.<br>Key Responsibilities:Manage relationships with technology vendors and act as the primary point of contact for operational and commercial matters. Coordinate procurement activities by creating Purchase Requisitions (PRs), tracking Purchase Orders (POs), and ensuring compliance with internal procurement processes. Process Goods Receipts (GRs) upon confirmation of service delivery and coordinate invoice processing with Finance. Monitor vendor payments and proactively follow up to ensure timely settlements and maintain positive vendor relationships. Manage and monitor technology budgets, including expenditure tracking, budget utilization, and variance analysis across multiple teams. Support the annual budgeting and forecasting process in collaboration with Finance and Technology stake holders. Prepare periodic reports and dashboards on vendor performance, procurement status, budget utilization, and financial commitments. Maintain vendor documentation, contracts, and procurement records while ensuring compliance with company policies and audit requirements. Identify opportunities to improve vendor management, procurement, and budget management processes.<br>Qualifications:Bachelor’s degree in business administration, Finance, Accounting, Supply Chain, Information Technology, or a related field.2–5 years of relevant experience in technology vendor management, procurement, IT financial management, or a similar role. Good understanding of procurement processes, including PR, PO, GR, invoice processing, and vendor payment cycles. Experience in budget management, expenditure tracking, forecasting, and variance analysis. Practical experience working with ERP/procurement systems, preferably SAP or similar platforms. Strong knowledge of vendor and contract management principles and practices. Good understanding of financial controls, procurement policies, and audit requirements. Strong Excel and reporting/dashboarding skills, with the ability to analyze and present financial and procurement data. Good understanding of IT/Technology environments and vendor services. Strong communication and stakeholder management skills, with the ability to work effectively with Technology, Finance, Procurement, and external vendors.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.

Med Net Egypt is one of the leading managed care service organizations that cater to healthcare needs. We are looking for skilled Team Leader – Utilization Management who will be responsible for leading and overseeing the utilization management, burning cost and loss ratio analysis function to ensure early identification of cost drivers, abnormal billing patterns, and potential fraud, waste, and abuse (FWA) across all insurance policies.<br>Your Job:<br>Lead and oversee the Utilization Management team, ensuring prioritization, quality, and timely delivery. Review, validate, and challenge utilization analyses before escalation. Provide coaching, technical guidance, and performance feedback to team members. Closely monitor burning cost and loss ratio across products and policies. Govern utilization management frameworks across policies, provider networks, and benefit structures. Analyze utilization trends to identify cost drivers, emerging risks, and high-impact members, providers, clinicians, and services. Translate analytical insights into utilization control actions and corrective recommendations. Oversee identification of billing abnormalities and abnormal utilization behaviors (e.g., overutilization, upcoding, LOS, duplicates). Validate high-risk cases and manage escalation to FWA, QA, Claims, Approvals, and Network teams. Act as the utilization subject-matter expert in FWA and payment integrity discussions. Lead development of utilization analytics, business rules, flags, triggers, and provider outlier detection models. Establish dashboards and reports for burning cost, loss ratio, utilization risks, trends, and variances, present insights to management. Coordinate cross-functionally with Claims, QA, FWA, Rule Engine, Network teams, and support governance committees and provider communications.<br><br>Your Profile:<br>Education:Bachelor’s degree in medical, Paramedical, Insurance, Healthcare Management, or related field.5+ years’ experience in utilization management, claims analytics, provider network management and provider audit. Minimum 2 years in a lead or supervisory role within a health insurance or TPA environment Awareness of local regulatory requirements and UAE market is preferred. Strong understanding of medical billing and coding, insurance benefits and utilization controls, FWA patterns and payment integrity concepts Advanced analytical and decision-making skills Leadership, coaching, and stakeholder management skills High professional judgment and accountability

Med Net Egypt is one of the leading managed care service organizations that cater to healthcare needs. We are looking for skilled Senior Officer – Utilization Management who will be responsible for responsible for hands-on analysis of healthcare utilization and claims data across insurance policies to identify burning cost drivers, abnormal billing patterns, and potential fraud, waste, and abuse (FWA).<br>Your Job:<br>Perform detailed burning cost and loss ratio analysis across policies, products, and provider networks. Analyze utilization patterns to identify high-cost, high-utilization, and abnormal billing trends. Assess utilization by providers, specialties, diagnoses, and members. Monitor high-frequency admissions, visits, investigations, medications, and procedures. Track utilization movements and flag unusual cost increases and utilization spikes. Identify abnormal provider billing behaviors, including overutilization of diagnostics, procedures, and medications. Detect upcoding, unbundling, duplicate billing, excessive LOS, and repeated admissions. Prepare analytical case summaries and evidence for escalation to Team Leader and FWA/Medical Audit teams. Develop periodic analytical reports and dashboards on burning cost, loss ratio, and utilization variances. Conduct provider outlier analysis to identify utilization and cost risks. Support development and testing of business rules, flags, triggers, and automated detection tools. Ensure accuracy, consistency, and proper documentation of analytical outputs. Collaborate cross-functionally with Claims, Approvals, Network, QA, Rule Engine, Production, and FWA teams to support audits and cost containment initiatives.<br>Your Profile:<br>Bachelor’s degree in medical, Paramedical, Insurance, Healthcare Management, or related field Medical coding or utilization management certification is an advantage3–5 years’ experience in utilization review, claims analysis, medical audit or healthcare analytics Experience in health insurance / TPA environment preferred Awareness of local regulatory requirements and UAE market is preferred. Strong analytical and critical thinking skills Good understanding of medical billing and coding, insurance benefits and utilization norms Attention to detail and investigative mindset Clear reporting and communication skills

Customer Service & CRM Specialist – B2B Logistics Location: Cairo, Egypt Company: Bisfor Logistics Employment Type: Full-time About the Role Bisfor Logistics, a member of Earn Rocket Investment Holding, is seeking a proactive Customer Service & CRM Specialist to manage customer inquiries, coordinate sales follow-ups, and support the company’s digital marketing activities in Egypt. This is a client-facing role combining B2B customer service, CRM management, sales coordination, and digital marketing. The successful candidate will serve clients in Egypt, as well as Morocco-based clients seeking shipping and logistics services from Egypt, while coordinating closely with our Moroccan team. Key Responsibilities Prepare and publish professional content across the company’s social media and digital channels. Receive and respond to inquiries through phone, email, Whats App, social media, and other digital channels. Understand clients’ shipping requirements and collect the information needed to prepare accurate quotations. Follow up consistently with prospects and existing clients until inquiries are converted, closed, or properly documented. Manage and regularly update the CRM with leads, customer information, quotations, follow-up activities, and outcomes. Coordinate with the operations and commercial teams to provide clients with accurate pricing, shipment options, and service updates. Act as the main coordination point between customers in Egypt and the Moroccan team. Support Morocco-based clients who need sourcing, shipping, or logistics services from Egypt. Maintain strong relationships with existing B2B customers and identify opportunities for repeat business. Manage incoming leads generated through digital marketing campaigns. Support the planning and execution of basic B2B marketing campaigns. Track customer-service and lead-conversion performance and prepare periodic management reports. Identify common customer concerns and recommend improvements to the customer journey and follow-up process. Required Qualifications Bachelor’s degree in Business Administration, Marketing, Logistics, Communications, or a related field. Minimum 2–4 years of relevant experience in B2B customer service, CRM, sales coordination, account management, or digital marketing. Experience in logistics, freight forwarding, import/export, e-commerce, or supply chain services is strongly preferred. Practical experience using CRM systems and managing customer pipelines. Good understanding of digital marketing, social media management, and lead generation. Strong communication, negotiation, organization, and follow-up skills. Ability to coordinate effectively across different countries and internal departments. Excellent Arabic and good professional English. French would be an advantage, particularly for communication with the Moroccan market. Proficiency in Microsoft Office and common digital communication tools. Ideal Candidate We are looking for someone who:Is customer-focused but also commercially driven. Takes ownership of inquiries and follows them through to completion. Is comfortable communicating with business owners and corporate clients. Can combine relationship management with structured CRM discipline. Understands that responding to inquiries is only the beginning—the real value comes from consistent follow-up and conversion. Can work independently while remaining closely aligned with the Egyptian and Moroccan teams. Key Performance Indicators Performance will be assessed based on:Response time to customer inquiries. Quality and accuracy of CRM records. Lead follow-up completion rate. Inquiry-to-quotation and quotation-to-client conversion rates. Customer satisfaction and retention. Number and quality of qualified B2B leads generated. Digital content consistency and engagement. Effectiveness of coordination with the Moroccan team. How to Apply Interested candidates should send their CV with the subject line:“Customer Service & CRM Specialist – Cairo”Candidates are encouraged to include examples of B2B accounts, CRM activities, or digital marketing campaigns they have previously managed.

RTM analyst Job Description:Monitor queues, agent status, and service levels in real-time. Manage intraday staffing, breaks, and skilling adjustments as needed. Ensure agent schedule adherence and escalate deviations. Communicate performance updates and alerts to supervisors and management. Analyze intraday trends and support recovery actions during outages or call spikes. Prepare and share daily performance and adherence reports.<br> Key Skills and Tools:Strong knowledge of Workforce Management tools (Calabrio, Verint, Genesys, IEX). Proficiency with real-time dashboards and reporting tools. Analytical and problem-solving skills. Excellent communication and multitasking abilities. Knowledge of contact center KPIs and SLA frameworks. English Language proficiency level B2

Roles & Responsibilities:<br>1. Strategic / Financial Ensure that risk management priorities are reflected in TSFE's strategic plans. Ensure that all risk-related activities aligned to the business plan are implemented Formulate and implement risk assurance strategies taking into consideration both internal and external factors that may impact the organizations Periodically review the risk appetite statement, guiding principles, risk taxonomy and due diligence process to provide recommendations to MIC/ExCo. Formulate strategic action plans to minimize, manage, and mitigate business & investment risks and then monitor the progress and execution of the mitigating plans. Establish and ensure maintenance of risk registers to identify, assess and document risk and develop corrective actions, plans , roadmaps etc. Identification and implementation of appropriate risk management tools and software Embed risk management approach into operations & ensure implementation Provide assurance to the Board, committees and leaders of performance against internal controls and risk management systems by publishing and sharing periodic risk reports.<br>2. Operations:Regularly evaluate risk exposure and ensure that overall risks are measured, and thresholds are controlled within predetermined limits. Ensure risk management framework is applied to each step in the deal process to ensure that the key risks are considered at the appropriate steps in the deal funnel and the requisite mitigation measures are taken. Ensure all identified risks will be consistently re-appraised and considered considering the evolving internal and external factors Ensure risk analysis and progress reports are periodically published and shared with concerned stakeholders, including employees, board members, and senior executives. Develop budgets for risk-related projects, get approvals from CEO & Board and supervise implementation Conduct risk assurance and due diligence on behalf of the organization in the events of mergers, acquisitions, and business deals. Ensure collection of risk information from source systems, departments, and maintenance of risk register and reporting thereof. Analyzing the data and applying to various key risk areas to update the risk registers Hold special sessions to resolve issues in case of breach of controls and risk framework. Keep abreast of notices issued by government and of market trends that may have an impact on the organization.<br>3. Customers (Internal / External):Advice and recommend to CEO on all matters relating to business and investment risk activities including breach & non-compliance. Additionally, apprise him on latest developments in markets that may have risk related implications. Coordinate with investment team to ensure that TSFE Risk Framework is applied at all stages of a deal. . Liaise with regulatory authorities, risk consultants etc. as and when needed.<br>4. People Nurturing:Manage development and performance of all the direct reports – Legal Counsel and Compliance Manager Lead and manage a team of highly talented individuals and create an environment that promotes and supports high performance Provide performance feedback on regular basis to all direct reports.<br>Education, Qualification & Work Experience:A Bachelor’s degree along with an MBA from a reputed university Any other related certifications are an advantage Prior work experience (15+ years of relevant experience in enterprise risk management) preferably at an investment related institution / Private equity firm / Sovereign wealth fund or any other diversified investment institution Relevant management experience (8+ years) leading highly skilled teams A strong understanding of macroeconomics, capital markets trends, competitor activities, industry dynamics, and customer trends and their impact on risk management. Must be able to perform in a high-pressure environment and meet deadlines Has excellent written and verbal communication skills, as well as the ability to draft engaging and impactful messages for inspiring employees and investors

Company Description 4Level1 provides comprehensive English language programs tailored for adults and young adults, aligned with international CEFR standards. The organization focuses on practical, effective communication skills across all language areas, helping learners build confidence in real-world interactions. Its curriculum is designed to support academic, professional, and social success. 4Level1 delivers both online and face-to-face classes, teaching students across the Middle East remotely and offering in-person courses in Riyadh.<br>Role Description The Senior Performance Management Specialist is a full-time, on-site role based in Qesm El Maadi. This role is responsible for designing, implementing, and refining performance management frameworks and processes that align with organizational goals. Day-to-day tasks include developing performance appraisal systems, setting key performance indicators, analyzing performance data, and preparing reports and recommendations for leadership. The specialist will collaborate with program managers and finance teams to ensure performance targets are integrated into operational and financial plans, and will support training and coaching initiatives to enhance staff performance. The role also involves monitoring the effectiveness of performance programs and driving continuous improvement across the organization.<br>Qualifications<br> Strong performance-focused capabilities, including Performance Management and Performance Appraisal skills. Solid analytical abilities, with proven Analytical Skills for interpreting data, metrics, and performance trends. Experience in Program Management, including planning, executing, and evaluating performance-related initiatives. Foundational understanding of Finance to connect performance outcomes with budgets and financial targets. Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field; advanced degree or relevant certifications (e.g., HR, performance management) are an advantage. Demonstrated experience in a senior performance management or HR role, ideally within education or service-oriented organizations. Proficiency in using performance management tools, data analysis software, and standard office applications. Strong communication, stakeholder management, and facilitation skills, with the ability to work collaboratively across departments. Ability to operate independently, manage multiple priorities, and drive continuous improvement in a structured, ethical, and inclusive manner.

Company Description Art of Service (AOS) is an integrated branding, production, and execution company that helps businesses create professional spaces, memorable events, high-quality printed materials, and premium customized products. Established in Egypt in 2016 and based in Cairo, AOS provides end-to-end project support from concept and design through material selection, production, installation, and delivery. The company’s core services include office branding and signage, events and booths, printing services, and corporate giveaways and custom manufacturing. Art of Service serves a wide range of clients, including corporate offices, real estate and construction companies, financial institutions, healthcare and educational organizations, retailers, manufacturers, hospitality businesses, NGOs, and growing SMEs. Through its Proudly Made in Egypt range, AOS offers customized bags, laptop sleeves, leather boxes, executive gift sets, and branded business accessories to deliver integrated solutions with reliable execution and lasting impact. Role Description The Customer Relationship Management Specialist is a full-time, on-site role based in Cairo. This role is responsible for managing and optimizing customer relationships, maintaining CRM databases, and ensuring accurate and up-to-date customer information. Day-to-day tasks include tracking and analyzing customer interactions, generating reports, and supporting sales and account teams with insights that enhance customer satisfaction and retention. The specialist will coordinate with internal teams to follow up on client requests, ensure timely delivery of services, and support project execution from initial contact through post-delivery feedback. The role also involves identifying opportunities to improve CRM processes, implementing best practices, and contributing to customer-centric initiatives across the organization. Qualifications Strong Customer Relationship Management (CRM) skills, including database management, customer segmentation, and follow-up tracking. Solid Analytical Skills to interpret customer data, generate meaningful reports, and support decision-making. Effective Communication skills for clear, professional interaction with clients and internal teams. Sales-oriented mindset with the ability to support upselling, cross-selling, and customer retention efforts. Project Management abilities to coordinate timelines, manage multiple customer accounts, and ensure smooth execution of deliverables. Proficiency in CRM software and Microsoft Office (especially Excel and Power Point) or similar tools. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Detail-oriented, organized, and able to work effectively in a fast-paced, client-focused environment. Experience in branding, events, printing, or related industries is an advantage.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>The Head of Account Management is responsible for driving strategy, growth, sales, account management, and marketing by identifying key performance drivers and KPIs, and translating them into targeted strategies, clear objectives, and actionable plans.<br><br>The role requires a strong leadership presence, capable of shaping high-level strategy while remaining hands-on and detail-oriented. The individual must effectively influence both direct and indirect stakeholders, internally and externally.<br><br>What’s On Your Plate?<br><br>Own overall operational and financial performance to drive profitability and sustainable growth. Develop and execute strategic business plans to achieve sales and revenue targets on a monthly, quarterly, and annual basis. Identify growth opportunities and set clear targets for new acquisitions and existing accounts. Manage end-to-end performance, with a deep understanding of performance drivers across segments to win with partners and customers. Plan and lead on-ground marketing activities in alignment with the company’s broader marketing strategy to drive demand and sales. Monitor competitor activity and develop strategies to strengthen market positioning and drive growth. Unlock additional revenue streams through non-commission initiatives (e.g., advertising solutions). Lead, coach, and develop the team to ensure high performance, accountability, and achievement of targets. Set clear individual goals, evaluate performance, and provide constructive feedback to support team development. Scale the team in line with business needs and onboard new talent effectively. Create and analyze detailed performance reports, ensuring data accuracy and actionable insights. Ensure effective use of internal tools, systems, and dashboards to track performance and execution. Collaborate cross-functionally with Marketing, Finance, and Operations to achieve KPIs. Uphold company policies and procedures to ensure consistency in operations and culture. Partner with Public Relations and Communications to represent the business in external engagements.<br><br>Qualifications<br><br>What Did We Order?<br><br>Bachelor’s degree in Business Administration, Marketing, or a related field.8+ years of experience in Sales, Account Management, Operations, or a related field. Minimum 5 years of leadership and team management experience. Strong understanding of the food industry and market dynamics. Experience with commercial proposals and pricing strategies. Proficiency in CRM systems. Proven track record in managing and developing high-performing teams. Strong analytical and problem-solving skills. Excellent leadership and stakeholder management capabilities. Strong communication and interpersonal skills. Advanced English proficiency. E-commerce experience is highly preferable.

Occupation Description The Senior Specialist, Facility Management will manage the Facility Management CAFM system & provide effective administrative support for the day to day operations/activities in order to facilitate the achievement of departmental goals.<br>Job Location New Capital<br>Job Scope Manage the workflow of all projects SRs through the CAFM system to ensure that all transactions are properly logged on the CAFM. Ensure achieving the client satisfaction targets CSAT across all projects. Ensure achieving the closure ratio of SRs on CAFM across all projects. Coordinate with concerned stakeholders to properly achieve client satisfaction. Organize, arrange and prepare documentation for meetings and presentations (both internal & external). Coordinate with other team members to ensure the processing service invoices in a timely manner. Implement an accurate database and filing system to maintain records in a confidential manner.<br>Education and Training:Bachelor’s degree in Business or a related field<br>Most Common Work Experience Requested: 2-4 years of related experience Proven work experience in FM in either an “in house” or a service provider capacity Previous experience in real estate is preferred

Job Summary:The PMO Portfolio & Program Manager is responsible for ensuring that the bank’s strategy is effectively translated into strategic initiatives and projects across the organization. The role oversees the planning, execution, and delivery of projects using best-practice project management methodologies to ensure delivery within the agreed scope, timeline, budget, and quality standards.<br>Job Responsibilities:Translate the bank’s strategy into strategic initiatives and projects, ensuring alignment with organizational objectives and strategic KPIs. Oversee the planning, execution, and delivery of projects within assigned portfolios, ensuring delivery within approved scope, timelines, budgets, and quality standards. Manage project portfolios and strategic programs, ensuring effective coordination of multiple projects contributing to business and operational objectives. Monitor portfolio performance and financials, ensuring initiatives are delivered within approved budgets and Capex frameworks. Lead portfolio prioritization and roadmap planning, ensuring initiatives are aligned with strategic priorities and resources are efficiently allocated. Manage risks, issues, and change management processes, ensuring adherence to governance frameworks and effective mitigation strategies. Coordinate internal teams and external vendors to ensure seamless project implementation and resource availability. Support demand management processes, including developing business cases, assessing feasibility, and ensuring initiatives deliver measurable ROI. Lead and develop the PMO team, providing coaching, performance management, and capability development to ensure effective project delivery. Monitor project outcomes and benefits realization, ensuring proper documentation, knowledge sharing, and continuous improvement of PMO practices.<br>Job Requirements:Bachelor’s degree in business administration, Finance, Engineering, Information Technology, or a related field.11 to 15 years of relevant professional experience, preferably within banking, financial services, or large organizations. Proven experience in project, program, or portfolio management, preferably within a PMO environment. Preferred Professional Certifications: PMP (Project Management Professional), PRINCE2 Practitioner.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>The Head of Account Management is responsible for driving strategy, growth, sales, account management, and marketing by identifying key performance drivers and KPIs, and translating them into targeted strategies, clear objectives, and actionable plans.<br><br>The role requires a strong leadership presence, capable of shaping high-level strategy while remaining hands-on and detail-oriented. The individual must effectively influence both direct and indirect stakeholders, internally and externally.<br><br>What’s On Your Plate?<br><br>Own overall operational and financial performance to drive profitability and sustainable growth. Develop and execute strategic business plans to achieve sales and revenue targets on a monthly, quarterly, and annual basis. Identify growth opportunities and set clear targets for new acquisitions and existing accounts. Manage end-to-end performance, with a deep understanding of performance drivers across segments to win with partners and customers. Plan and lead on-ground marketing activities in alignment with the company’s broader marketing strategy to drive demand and sales. Monitor competitor activity and develop strategies to strengthen market positioning and drive growth. Unlock additional revenue streams through non-commission initiatives (e.g., advertising solutions). Lead, coach, and develop the team to ensure high performance, accountability, and achievement of targets. Set clear individual goals, evaluate performance, and provide constructive feedback to support team development. Scale the team in line with business needs and onboard new talent effectively. Create and analyze detailed performance reports, ensuring data accuracy and actionable insights. Ensure effective use of internal tools, systems, and dashboards to track performance and execution. Collaborate cross-functionally with Marketing, Finance, and Operations to achieve KPIs. Uphold company policies and procedures to ensure consistency in operations and culture. Partner with Public Relations and Communications to represent the business in external engagements.<br><br>Qualifications<br><br>What Did We Order?<br><br>Bachelor’s degree in Business Administration, Marketing, or a related field.8+ years of experience in Sales, Account Management, Operations, or a related field. Minimum 5 years of leadership and team management experience. Strong understanding of the food industry and market dynamics. Experience with commercial proposals and pricing strategies. Proficiency in CRM systems. Proven track record in managing and developing high-performing teams. Strong analytical and problem-solving skills. Excellent leadership and stakeholder management capabilities. Strong communication and interpersonal skills. Advanced English proficiency. E-commerce experience is highly preferable.

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.<br>Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinking: www.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a new Terminal Management System Officer:<br>Job purpose:Implement and upload all needed POS data and features on the system within the agreed upon SLA to achieve control over POS in the market and ensure existence of all needed data across Geidea Egypt<br>Key accountabilities and decision ownership:Perform the below activities on the TMSCreate merchant datacreate\modify entries (Add\remove feature or change personal details) EPOSReceive tickets on EPOSCreate entries<br>Must Have Technical / Professional Qualifications:No previous experience needed, could be fresh grads Bachelor’s degree is ia must<br>Join our dynamic team as a Terminal Management System Officer and contribute to our Fin Tech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.<br>Our values guide how we think and act - They describe what we care about the most.<br>Customer first - It’s embedded in our design thinking and customer service approach. Open - Openness allows us to constantly improve and evolve. Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team.<br>We are changing lives by constantly striving for a better solution.