Bank Jobs in Egypt
1451 Jobs Found
A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br>We are pleased to announce several internal job openings across different areas and invite fresh graduates to apply<br>This opportunity offers valuable hands-on experience, professional skill development, and the chance to grow within a dynamic and supportive work environment<br>We are pleased to announce several internal job openings across different areas and invite freash graduates to apply<br>This opportunity offers valuable hands-on experience, professional skill development, and the chance to grow within a dynamic and supportive work environment<br>Qualifications:Recent Graduates Bachelor's degree is a must Sharm Elsheikh residents
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<p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Credit Risk Director</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>Job Summary</strong></p><br><p>We are building a digital bank from the ground up, and credit is its beating heart, the discipline that decides who we lend to, how fast we say yes, and how soundly we grow. As Head of Credit Risk, you will design and own the entire credit risk architecture for a bank that underwrites in seconds, not days, and that makes the overwhelming majority of its decisions through models rather than manual review. You will set the appetite that defines how boldly the Bank grows and the guardrails that keep that growth safe, profitable, and fully aligned with CBE expectations. This is a rare opportunity to write the playbook rather than inherit one, fusing deep credit craft with AI/ML decisioning at scale, and building a portfolio that is both ambitious in reach and disciplined in quality.</p><br><p><strong>Responsibilities</strong></p><br><p><strong>Strategy, Policy & Risk Appetite</strong></p><br><ul><li>Own the credit risk strategy, policy suite, risk appetite framework, and governance model across all retail and MSME lending products, fully aligned with the CRO's risk strategy and CBE regulatory expectations.</li></ul><p><strong>Underwriting & Automated Decisioning</strong></p><br><ul><li>Define, validate, and govern the underwriting policy, credit scoring models, and AI/ML decisioning engines that power real-time, straight-through lending, balancing approval rates, expected loss, and customer experience.</li><li>Establish a robust model governance and validation lifecycle for all scorecards and ML decisioning models, covering development standards, independent validation, monitoring, challenger frameworks, and explainability.</li></ul><p><strong>Portfolio Quality, Provisioning & Capital</strong></p><br><ul><li>Monitor portfolio quality continuously and run the Early Warning Indicator (EWI) framework, escalating material and emerging risks to the CRO with decision-ready analysis.</li><li>Govern IFRS 9 expected credit loss (ECL) staging, models, and provisioning, and ensure the credit book's contribution to capital adequacy and stress testing is sound under the Basel framework.</li></ul><p><strong>Collections, Recoveries & Fraud</strong></p><br><ul><li>Set and optimize the digital-first collections and recoveries strategy, including segmentation and champion/challenger treatment paths, and oversee credit-related fraud detection, prevention, and decisioning controls.</li></ul><p><strong>Governance, Committees & Controls</strong></p><br><ul><li>Represent Credit Risk in the Board Risk Committee (BRC), Risk & Compliance Committee (RCC), and product approval committees, and manage the policy exception framework with full transparency.</li></ul><p><strong>People, Leadership & Stakeholders</strong></p><br><ul><li>Build, lead, and develop a high-calibre credit risk team, and partner closely with Product, Data Science, Technology, Finance, and Business to embed sound credit thinking into a fast-moving build.</li></ul> </div>
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<span>Description</span><br><span></span><p><span><span><b><span>Job Purpose:</span></b></span></span></p><br><p><span><span><span>Assist the team in implementing the daily transactions of the corporate clients and coordinating with the various departments of the bank to ensure top quality service and efficient TAT .</span></span></span></p><br><p><span><span><b><span>Account Management</span></b></span></span></p><br><ol><li><p><span><span><span>Maintain an updated file for all the assigned clients approved facilities, terms & Conditions as well as applied pricing, fees and commissions, ensuring full understanding of the different facility structures.</span></span></span></p><br></li><li><p><span><span><span>Continuously maintain an updated status of all the required supports for the approved facilities of the assigned accounts. </span></span></span></p><br></li><li><p><span><span><span>Daily monitor customers’ positions in light of the approved facilities and review daily balance of all assigned clients and initiate the appropriate transfers/bookings to cover overdrawn accounts based on understanding of the customer’s facilities, limits, documentation and supports pertaining to each line. </span></span></span></p><br></li><li><p><span><span><span>Receive credit referrals from different operational areas/branches and act accordingly by escalating to the proper approving body according to the authority matrix. </span></span></span></p><br></li><li><p><span><span><span>Issue all required reports, such as O/S Direct & Contingent, FS loan Loss, FCY Tracking, FCY sold, etc….</span></span></span></p><br></li><li><p><span><span><span>Communicate and coordinate with all relevant departments to ensure the implementation of the clients’ requirements based on the approved facilities/services.</span></span></span></p><br></li><li><p><span><span><span>Seek assistance from supervising Manager in case of complex enquiries or problems. And regularly update the supervisor with any deviation and the status of pending transactions </span></span></span></p><br></li><li><p><span><span><span> Process simple lines’ restructure memos to accommodate clients’ requests within their approved facilities</span></span></span></p><br></li><li><p><span><span><span>Accommodate customers’ business transactions and information requirements and verify its validity</span></span></span></p><br></li><li><p><span><span><span>Respond to clients’ enquiries regarding their facilities, positions & transactions</span></span></span></p><br></li><li><p><span><span><span>Maintain carefully Bank’s and Clients’ data, documents and forms in an efficient and timely manner, and according to the Bank’s SOPs and manuals.</span></span></span></p><br></li><li><p><span><span><span>Ensure awareness and adherence to the SOPs policies, Bank Code of Conduct, all internal policies and procedures.</span></span></span></p><br></li><li><p><span><span><span>Establish and maintain effective working relationships with co-workers, supervisors and colleagues bank-wide</span></span></span></p><br></li></ol><p><span><span><b><span>Policies, Processes and Procedures</span></b></span></span></p><br><p><span><span><span>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</span></span></span></p><br><p><span><span><b><span>Day- to-day operations</span></b></span></span></p><br><p><span><span><span>Follow the day-to-day operations related to own jobs in the Corporate Banking department to ensure continuity of work</span></span></span></p><br><p><span><span><b><span>Compliance</span></b></span></span></p><br><p><span><span><span>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies (especially the Credit Policy guide) and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</span></span></span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><span><b><span><span>Qualification & Experience </span></span></b></span></span></p><br><ul><li><span><span><span><span><span>Bachelor degree of Commerce, Business Administration, Economics, Accounting, or its equivalent.</span></span></span></span></span></li><li><span><span><span><span><span>0- 2 years of experience in banking operations is of added value.</span></span></span></span></span></li></ul><p><span><span><b><span><span>Skills </span></span></b></span></span></p><br><ul><li><span><span><span><span><span>Excellent command of English and Arabic languages, a third language is a plus.</span></span></span></span></span></li><li><span><span><span><span><span>Excellent Computer Skills</span></span></span></span></span></li><li><span><span><span><span><span>Strong communication Skills</span></span></span></span></span></li><li><span><span><span><span><span>Self-Motivated </span></span></span></span></span></li><li><span><span><span><span><span>Ability to work under pressure </span></span></span></span></span></li><li><span><span>Time management skills</span></span></li></ul><br> </div>
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<p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Fraud & FinCrime Operations Director</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You own the operation that stands between the bank and every kind of financial crime it will ever face. Every fraud alert, every disputed transaction, every CDD and EDD check, every fincrime case runs through the teams you lead, and how well they perform decides whether the bank catches what it must or lets it through. You set the standard the whole function is held to, and you are the one who proves, every single day, that the license is earned.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Define operational standards for fraud alert and case handling across the function</li><li>Own performance and service delivery across fraud operations end to end</li><li>Oversee triage and investigation of L1 fraud alerts</li><li>Ensure timely handling of transaction disputes and fraud claims</li><li>Manage escalations of complex fraud cases to the fraud risk unit</li><li>Ensure timely handling of transaction disputes, fraud claims, and CDD/EDD checks</li><li>Monitor fraud operations SLAs, productivity, and quality metrics across fincrime teams</li><li>Ensure complete case documentation and audit readiness at all times</li><li>Drive process improvements and automation across fraud workflows</li><li>Coordinate closely with Risk, Compliance, Customer Operations, and Product teams</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>12+ years in fraud operations or banking operations, including 4+ years leading fraud or operational risk teams</li><li>Experience managing operational fraud case volumes and escalation frameworks</li><li>A proven track record improving fraud operations efficiency and effectiveness</li><li>Strong knowledge of CDD/EDD requirements, transaction monitoring, and AML red flags</li><li>The credibility to represent fraud operations to Risk, Compliance, and senior leadership</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You'd rather fix the process that causes repeat cases than clear the backlog and move on</li><li>You treat documentation and audit readiness as part of the job, not paperwork after the fact</li><li>You can see a fraud pattern forming across teams before it becomes a loss</li><li>You hold the line between what operations clears and what must go further, every time</li><li>You want to build the function a bank's license actually depends on</li></ul> </div>
Assistant Manager, Treasury & Markets Division (Treasury Client Solutions)
Accounting, Finance & Banking
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Reporting to the Group Treasurer, this role designs and delivers financial risk-management solutions for the Bank and its clients. Working with the Treasurer and Client Relations, you will expand the client base and boost non-funded treasury revenues in line with the Strategic Plan. This role requires a hands-on, self-starter with a passion for Global Africa who can hit the ground running and drive results with minimal supervision.<br><strong>Key Responsibilities</strong><br><strong>a. Treasury and Markets Business & Product Development</strong><br>• Develop and maintain business plans for prospective Treasury and Markets balance sheet financial risk solutions, including financial performance projections, SWOT analyses, and clearly articulated value propositions.<br>• Collaborate with Client Relations and product partners to originate and structure new Treasury and Markets-linked assets, investments, and hedging solutions for clients.<br>• Conduct ongoing reviews of the Bank's asset and liability portfolio to identify clients with hedging requirements and assess associated revenue and business potential, in partnership with Client Relations and relevant internal stakeholders.<br>• Identify and evaluate new Treasury and Markets product streams that enhance the Bank's value proposition and meet evolving client needs.<br>• Prepare and present recommendations to the Treasurer and senior management based on product business cases and expected financial performance.<br><strong>b. Structuring and Product Offerings</strong><br>• Participate in client meetings, missions, roadshows, and seminars alongside Client Relations teams to support advisory-led dialogue on FX, interest rate, and commodity risk management.<br>• Structure bespoke hedging and investment solutions on products such as FX, cross-currency and interest rate swaps, total return swaps and interest rate options, structured deposits and notes, and commodity hedges that are aligned with client exposures, specific loan facility structures, and risk profiles.<br>• Support quantitative analysis, including Potential Future Exposure (PFE) analysis, trade economics, and sensitivity analysis (e.g., PV01, CVA), and prepare client-ready transaction Term sheets.<br>• Coordinate with the Legal Department to support documentation and master agreement processes, including ISDA, CSA, and GMRA agreements, among others, in line with product governance frameworks.<br><strong>c. Trading and Derivatives Management</strong><br>• Provide pricing and execute client-driven FX (spot, forwards, NDFs), interest rate, and commodity hedging transactions in accordance with best execution standards and the Bank's benchmarking and pricing policies.<br>• Assist in managing positions arising from client transactions and the Bank's proprietary or balance-sheet activities within approved risk limits (VaR, basis risk, and tenor limits).<br>• Support the execution of hedging strategies designed to optimize the Bank's risk profile and enhance profitability.<br>• Monitor and analyze macroeconomic trends, central bank policies, foreign exchange supply and demand dynamics, and geopolitical developments impacting the Bank and its clients.<br><strong>d. Departmental Processes and Functional Framework</strong><br>• Contribute to the documentation and continuous enhancement of desk operating procedures, policies, and controls, ensuring alignment with the Bank's strategy and market best practices.<br>• Support the design and implementation of derivatives hedging strategies consistent with the Bank's defined risk appetite and tolerance levels.<br>• Assist in maintaining a robust risk management framework for Treasury and Markets activities in alignment with the Bank's enterprise risk management framework.<br>• Support the development of departmental work plans outlining key initiatives, deliverables, and timelines across each financial reporting period.<br>• Contribute to the preparation of business cases for new systems or technology enhancements, including justification of benefits to the Treasury and Markets franchise, for submission to Senior Management.<br><strong>e. Treasury and Markets Risk Management</strong><br>• Identify, analyze, and document Treasury and Markets financial risks within the Bank's risk register, in coordination with the Treasury Balance Sheet and Risk Management function.<br>• Assist in developing and implementing market risk hedging tools and strategies covering interest rate, commodity, foreign exchange, and credit risks.<br>• Execute derivative transactions used to hedge the Bank's balance sheet and market risk exposures.<br>• Collaborate with Treasury Middle Office and Finance teams on valuations, P&L attributions, risk reporting, and model oversight for derivative positions.<br>• Maintain comprehensive audit trails for approvals, agreements, and client documentation in line with product governance and Bank policy and procedures.<br><strong>f. Market Intelligence and Advisory</strong><br>• Provide technical advisory support to subsidiaries, departments, and business units in the areas of risk hedging, fixed income trading, and valuation of bonds and derivatives.<br>• Develop and present regular market intelligence reports covering financial market developments, outlooks, and forecasts for inclusion in the Treasury & Markets monthly management report.<br>• Review technical and market reports from subsidiaries and respond to specific analytical or structuring requests.<br>• Deliver advisory services and technical assistance to central banks, corporates, and financial institutions across Africa and CARICOM in areas of structured investments, asset-liability management, and financial markets risk hedging.<br>• Support the design and delivery of training programs, client materials, pitchbooks, market updates, and thought leadership sessions for senior management and professionals across client institutions.<br>• Participate in internal committees and working groups, providing technical input, feedback on proposals, and expert advice on Treasury and Markets-related matters.<br><strong>g. Treasury Projects Initiatives</strong><br>• Assisting the Treasurer to plan/budget and execute new treasury client solutions projects; and<br>• Assisting the Treasurer to champion treasury client solutions projects undertaken by the department thereby ensuring that such projects are delivered in time and within set budgets.<br><strong>h. Treasury Resource Planning and Budgetary Management</strong><br>• Fully participate in the Treasury's annual and periodic planning and budgetary processes;<br>• Assist to ensure that Treasury Client Solutions function's performance reviews are conducted in accordance to the Treasury & Markets department and the Bank's Human Resource calendars;<br>• Develop a full plan and budget of the Treasury Client Solutions desk activities and targets to be incorporated into the wider Treasury & Markets Department budget;<br>• Develop a detailed month-by-month activities plan of the treasury client's solutions desk'<br>• Assist to ensure business continuity by adequately backups for the Department's activities by ensuring that all relevant documents are both electronically and physically filed where required;<br>• Mentor junior staff in the Department and the wider Division.<br> i. <strong>Other</strong><br>Any other duties that may be assigned to the role holder by Senior Management from time to time.<br><strong>Requirements</strong><br><strong>Minimum Qualifications </strong> <br>. A first degree in a relevant discipline, i.e. accounting, financial management, economics, numerical or other related disciplines and a postgraduate degree in a relevant field. Recognised professional certification in a relevant field may be acceptable in lieu of a postgraduate degree.<br>• Master's degree in the area of Finance, Economics, Accountancy or MBA with a specialisation in Finance or Mathematical Sciences with a speciality in Financial Mathematics;<br>• A recognised professional qualification in Treasury [Actuarial Professional, Financial Mathematics Professional, MCT/AMCT, CTP (US), CFA, FRM, or Accounting (ACCA, CIMA, CPA or Equivalent)] will be a strong added advantage.<br>. Excellent knowledge of accounting for treasury activities, i.e. International Financial Reporting Standards (IFRS);<br><strong>Years and Nature of Experience</strong><br>. A minimum of 5+ years of experience working in a Treasury and Markets function, either in the financial services industry or corporate.<br>• Sound Mathematics, Economics and Markets skills<br>• Experience dealing in FX, Interest Rate, Commodities and Credit derivatives<br>• Proven grounding in financial systems, market valuation methodologies, and modelling.<br>• Solid experience in working with Treasury Management Systems, and other market tools like Reuters and Bloomberg<br>• Previous experience in a treasury environment and solid understanding of treasury and market operations;<br>• Proven knowledge of treasury, debt capital markets, financial instruments, and structures. Advanced Excel, PowerPoint skills and computer literacy (e.g. SQL, Crystal Reports);<br>• Proven excellent verbal and written communication skills in English. Knowledge of the Bank's other working languages (French, Arabic, Portuguese) is an added advantage. <br>Demonstrated leadership and project capabilities, including the ability to organise and manage human resources from varied cultural backgrounds to attain goals.<br><strong>Benefits</strong><br><ul><li>Private Health Insurance</li><li>Training & Development</li><li>Performance Bonus</li></ul><br> </div>
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<span>Envision Employment Solutions is currently looking for an Infrastructure Operations & Management Manager for one of our partners, a leading Digital Bank!<br> Job Summary The Infrastructure Operations & Management Manager is responsible for the provisioning, operation, and resilience of the Bank's core infrastructure, including servers, storage, networks, and data centers.<br> This role ensures that staging, production, and testing environments are reliably hosted and available, and that the Bank's disaster recovery and backup capabilities meet business continuity requirements.<br> Responsibilities Provision and manage staging, production, and data center environments, including hosting of testing environments for systems under development.<br> Own the hosting, management, and operation of the Bank's data centers.<br> Operate and maintain core infrastructure, including servers, operating systems, storage, and networks.<br> Manage and operate storage and backup systems, ensuring data integrity and recoverability.<br> Ensure availability, resilience, and capacity planning across all environments to meet current and future business needs.<br> Own backup execution, recovery readiness, and disaster recovery (DR) capabilities, including regular DR testing.<br> Manage infrastructure patching, capacity upgrades, and lifecycle management of hardware and systems.<br> Coordinate with security teams to ensure infrastructure hardening and compliance with banking regulatory requirements.<br> Manage relationships with data center, hosting, and infrastructure vendors, including budget and contract oversight.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.<br> Minimum of 7 years of experience in infrastructure operations or data center management, ideally within banking or financial services.<br> Strong hands-on knowledge of servers, operating systems, storage, backup, and networking technologies.<br> Experience with data center operations, including on-prem, hybrid, and/or cloud infrastructure.<br> Solid understanding of disaster recovery (DR) and business continuity planning (BCP) principles.<br> Experience with virtualization technologies and infrastructure capacity planning.<br> Familiarity with regulatory and audit requirements applicable to banking infrastructure.<br> Strong leadership and vendor management skills.<br></span> </div>
Job Summary:<br>Responsible for acquiring new customers to increase bank market share in Showroom Model. Pursuit new business opportunities by attracting a multitude of new to bank customers.<br><br>Duties & Responsibilities:<br>1. Promote the bank Car Loans product to convince the customers to deal with QNBAA.2. Calculate and inform the client with full Car loan instalment details.3. Use a new efficient sales technique to attract new to bank customers and increase bank market share.4. Establish and develop positive business and customer relationships to create new opportunities through referrals and connections.5. Achieve agreed upon sales targets within schedule.6. Maintain a proper and professional relationship with the clients and ensure that they receive the desired quality of service from the back-office.7. Direct the potential clients to the convenient branch to complete the car loan process.8. Maintain full coordination with the Direct Business Support team throughout the whole cycle (starting from sending the client’s NID to the commercial team until confirming the car delivery and loan disbursement).9. Inspect the cars before delivering it to the customer and ensure that all the specifications match the price offer.10. Maintain positive and professional attitude at the dealer showroom in compliance with QNB AA policy and regulation.11. Ensure correct adoption of policies and procedures in order to guarantee that QNB AA business is conducted in compliance with local laws, internal rules and regulations, as well as, international standards.12. Ensure the correct functioning and implementation of Permanent Supervision system, compliance, money laundering, operational risk & workplace success guidelines whenever & wherever possible.<br>Education:Bachelor’s degree in business administration or commerce.<br>Experience:Minimum 1 years of experience in relevant field (Sales experience) with a sound of knowledge in banking field to match the job qualifications.<br>Skills:Excellent Sales & Communications Skills. Excellent persuasive selling techniques. Ability to work under pressure. Analytical, Innovative, Self-motivated, Cooperative, Creative & Proactive.<br>Working Conditions:Based in the Showroom premises Night shift condition
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<p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>SOC Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>Job Summary</strong></p><br><p>The <strong>SOC Manager</strong> leads the Bank's Security Operations Center (SOC), ensuring effective detection, response, containment, and recovery from cybersecurity incidents. This role owns 24/7 security monitoring, incident response, threat analysis, and stakeholder coordination during major cyber incidents, and is central to strengthening the Bank's overall cyber resilience.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Lead and coordinate the end-to-end cybersecurity incident response lifecycle, including identification, containment, eradication, recovery, and post-incident review.</li><li>Oversee 24/7 security monitoring and incident handling activities, ensuring adherence to defined response procedures, escalation paths, and SLAs.</li><li>Develop, maintain, and continuously improve incident response frameworks, playbooks, processes, and readiness exercises (e.g., tabletop exercises, simulations).</li><li>Oversee threat intelligence, threat hunting, and security investigations to proactively identify emerging threats and reduce organizational risk.</li><li>Act as the primary escalation point during major cyber incidents, coordinating with internal stakeholders, senior management, and relevant teams.</li><li>Provide timely incident reporting, root cause analysis, and remediation recommendations to leadership and regulatory bodies as required.</li><li>Manage and mentor SOC analysts, ensuring appropriate shift coverage, skill development, and operational readiness.</li><li>Ensure SOC tooling (SIEM, SOAR, EDR, threat intelligence platforms) is optimized and effectively utilized.</li><li>Ensure SOC operations align with regulatory and compliance requirements applicable to the banking sector.</li></ul> </div>
Assistant Manager, Treasury & Markets Division (Treasury Client Solutions)
Accounting, Finance & Banking
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Reporting to the Group Treasurer, this role designs and delivers financial risk-management solutions for the Bank and its clients. Working with the Treasurer and Client Relations, you will expand the client base and boost non-funded treasury revenues in line with the Strategic Plan. This role requires a hands-on, self-starter with a passion for Global Africa who can hit the ground running and drive results with minimal supervision.<br><strong>Key Responsibilities</strong><br><strong>a. Treasury and Markets Business & Product Development</strong><br>• Develop and maintain business plans for prospective Treasury and Markets balance sheet financial risk solutions, including financial performance projections, SWOT analyses, and clearly articulated value propositions.<br>• Collaborate with Client Relations and product partners to originate and structure new Treasury and Markets-linked assets, investments, and hedging solutions for clients.<br>• Conduct ongoing reviews of the Bank's asset and liability portfolio to identify clients with hedging requirements and assess associated revenue and business potential, in partnership with Client Relations and relevant internal stakeholders.<br>• Identify and evaluate new Treasury and Markets product streams that enhance the Bank's value proposition and meet evolving client needs.<br>• Prepare and present recommendations to the Treasurer and senior management based on product business cases and expected financial performance.<br><strong>b. Structuring and Product Offerings</strong><br>• Participate in client meetings, missions, roadshows, and seminars alongside Client Relations teams to support advisory-led dialogue on FX, interest rate, and commodity risk management.<br>• Structure bespoke hedging and investment solutions on products such as FX, cross-currency and interest rate swaps, total return swaps and interest rate options, structured deposits and notes, and commodity hedges that are aligned with client exposures, specific loan facility structures, and risk profiles.<br>• Support quantitative analysis, including Potential Future Exposure (PFE) analysis, trade economics, and sensitivity analysis (e.g., PV01, CVA), and prepare client-ready transaction Term sheets.<br>• Coordinate with the Legal Department to support documentation and master agreement processes, including ISDA, CSA, and GMRA agreements, among others, in line with product governance frameworks.<br><strong>c. Trading and Derivatives Management</strong><br>• Provide pricing and execute client-driven FX (spot, forwards, NDFs), interest rate, and commodity hedging transactions in accordance with best execution standards and the Bank's benchmarking and pricing policies.<br>• Assist in managing positions arising from client transactions and the Bank's proprietary or balance-sheet activities within approved risk limits (VaR, basis risk, and tenor limits).<br>• Support the execution of hedging strategies designed to optimize the Bank's risk profile and enhance profitability.<br>• Monitor and analyze macroeconomic trends, central bank policies, foreign exchange supply and demand dynamics, and geopolitical developments impacting the Bank and its clients.<br><strong>d. Departmental Processes and Functional Framework</strong><br>• Contribute to the documentation and continuous enhancement of desk operating procedures, policies, and controls, ensuring alignment with the Bank's strategy and market best practices.<br>• Support the design and implementation of derivatives hedging strategies consistent with the Bank's defined risk appetite and tolerance levels.<br>• Assist in maintaining a robust risk management framework for Treasury and Markets activities in alignment with the Bank's enterprise risk management framework.<br>• Support the development of departmental work plans outlining key initiatives, deliverables, and timelines across each financial reporting period.<br>• Contribute to the preparation of business cases for new systems or technology enhancements, including justification of benefits to the Treasury and Markets franchise, for submission to Senior Management.<br><strong>e. Treasury and Markets Risk Management</strong><br>• Identify, analyze, and document Treasury and Markets financial risks within the Bank's risk register, in coordination with the Treasury Balance Sheet and Risk Management function.<br>• Assist in developing and implementing market risk hedging tools and strategies covering interest rate, commodity, foreign exchange, and credit risks.<br>• Execute derivative transactions used to hedge the Bank's balance sheet and market risk exposures.<br>• Collaborate with Treasury Middle Office and Finance teams on valuations, P&L attributions, risk reporting, and model oversight for derivative positions.<br>• Maintain comprehensive audit trails for approvals, agreements, and client documentation in line with product governance and Bank policy and procedures.<br><strong>f. Market Intelligence and Advisory</strong><br>• Provide technical advisory support to subsidiaries, departments, and business units in the areas of risk hedging, fixed income trading, and valuation of bonds and derivatives.<br>• Develop and present regular market intelligence reports covering financial market developments, outlooks, and forecasts for inclusion in the Treasury & Markets monthly management report.<br>• Review technical and market reports from subsidiaries and respond to specific analytical or structuring requests.<br>• Deliver advisory services and technical assistance to central banks, corporates, and financial institutions across Africa and CARICOM in areas of structured investments, asset-liability management, and financial markets risk hedging.<br>• Support the design and delivery of training programs, client materials, pitchbooks, market updates, and thought leadership sessions for senior management and professionals across client institutions.<br>• Participate in internal committees and working groups, providing technical input, feedback on proposals, and expert advice on Treasury and Markets-related matters.<br><strong>g. Treasury Projects Initiatives</strong><br>• Assisting the Treasurer to plan/budget and execute new treasury client solutions projects; and<br>• Assisting the Treasurer to champion treasury client solutions projects undertaken by the department thereby ensuring that such projects are delivered in time and within set budgets.<br><strong>h. Treasury Resource Planning and Budgetary Management</strong><br>• Fully participate in the Treasury's annual and periodic planning and budgetary processes;<br>• Assist to ensure that Treasury Client Solutions function's performance reviews are conducted in accordance to the Treasury & Markets department and the Bank's Human Resource calendars;<br>• Develop a full plan and budget of the Treasury Client Solutions desk activities and targets to be incorporated into the wider Treasury & Markets Department budget;<br>• Develop a detailed month-by-month activities plan of the treasury client's solutions desk'<br>• Assist to ensure business continuity by adequately backups for the Department's activities by ensuring that all relevant documents are both electronically and physically filed where required;<br>• Mentor junior staff in the Department and the wider Division.<br> i. <strong>Other</strong><br>Any other duties that may be assigned to the role holder by Senior Management from time to time.<br><strong>Requirements</strong><br><strong>Minimum Qualifications </strong> <br>. A first degree in a relevant discipline, i.e. accounting, financial management, economics, numerical or other related disciplines and a postgraduate degree in a relevant field. Recognised professional certification in a relevant field may be acceptable in lieu of a postgraduate degree.<br>• Master's degree in the area of Finance, Economics, Accountancy or MBA with a specialisation in Finance or Mathematical Sciences with a speciality in Financial Mathematics;<br>• A recognised professional qualification in Treasury [Actuarial Professional, Financial Mathematics Professional, MCT/AMCT, CTP (US), CFA, FRM, or Accounting (ACCA, CIMA, CPA or Equivalent)] will be a strong added advantage.<br>. Excellent knowledge of accounting for treasury activities, i.e. International Financial Reporting Standards (IFRS);<br><strong>Years and Nature of Experience</strong><br>. A minimum of 5+ years of experience working in a Treasury and Markets function, either in the financial services industry or corporate.<br>• Sound Mathematics, Economics and Markets skills<br>• Experience dealing in FX, Interest Rate, Commodities and Credit derivatives<br>• Proven grounding in financial systems, market valuation methodologies, and modelling.<br>• Solid experience in working with Treasury Management Systems, and other market tools like Reuters and Bloomberg<br>• Previous experience in a treasury environment and solid understanding of treasury and market operations;<br>• Proven knowledge of treasury, debt capital markets, financial instruments, and structures. Advanced Excel, PowerPoint skills and computer literacy (e.g. SQL, Crystal Reports);<br>• Proven excellent verbal and written communication skills in English. Knowledge of the Bank's other working languages (French, Arabic, Portuguese) is an added advantage. <br>Demonstrated leadership and project capabilities, including the ability to organise and manage human resources from varied cultural backgrounds to attain goals.<br><strong>Benefits</strong><br><ul><li>Private Health Insurance</li><li>Training & Development</li><li>Performance Bonus</li></ul><br> </div>
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<span>Envision Employment Solutions is currently looking for a FinCrime Operations Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You run the operation that keeps financial crime out of the bank.<br> The team that checks who a customer is, watches how their money moves and gathers the evidence when something looks wrong is yours to lead, and where the line sits between what your team clears and what goes to Compliance is yours to hold.<br> WHAT YOU’LL DO Manage and develop the L1 fincrime operations analyst team Oversee CDD and EDD workflows, holding the quality and completeness of every check Own the escalation framework for flagged cases to Compliance, and hold the line on where operations ends and Compliance decides Monitor transaction monitoring alert triage and the quality of its outcomes Keep every fincrime process aligned to regulatory requirements and internal policy, and report operational performance to the Fraud and Fincrime Operations Director Serve as the operational liaison to Compliance, and work with them on process and policy improvement WHAT WE’RE LOOKING FOR 6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags Proven experience managing or leading operations teams in a regulated environment A deep understanding of case escalation protocols and the boundary of Compliance decisions Familiarity with finCrime technology platforms and alert management tools YOU’LL THRIVE HERE IF YOU You know exactly where operations end and a Compliance decision begins, and you never blur it You’d rather escalate a borderline case than let it pass because the queue is full You treat a CDD or EDD file as evidence, complete or not done You can turn a pattern of alerts into a process change, not just a clear queue</span> </div>
Job Summary:<br>Manage liquidity and interest rate elements to optimize net yield by forecasting and structuring liabilities (sources of funds) and assets (utilization of funds).<br>Job Responsibilities:<br>Pricing asset and liability products to achieve target net yields in alignment with the budget and strategic plan. This includes evaluating key pricing drivers such as market trends, bank budget constraints, projected utilizations, asset maturities, and short- to medium-term Asset-Liability Management (ALM) forecasts Preparing essential reports in compliance with ALCO (Asset and Liability Committee) requirements, including:Net Interest Margin (NIM) / Yield Margin. Deposit balance trends across all savings and investment vehicles. Competitor pricing analysis (comparing bank rates against peer banks). Liquidity positioning for both local and foreign currencies. Monthly Cost of Funds (COF). Concentration and exposure analysis of the top 25 depositors. Ad-hoc reports and emerging tasks as required. Overseeing the preparation of monthly analytical reports on interest rates across various deposit types and maturities. Overseeing revenue analysis for assets (Treasury and Corporate/Retail Credit) to evaluate the alignment of interest paid versus interest received, ensuring the achievement of target Net Interest Income (NII) budgeted plans. Overseeing monthly reports to monitor funding source concentrations, stability, and retention rates. Analyzing the current Cost of Funds (COF) and benchmarking it against the projected costs outlined in the annual budget. Following up on the implementation of all ALCO recommendations and decisions.<br>Job Qualifications:Bachelor’s degree in Business Administration, Accounting, Economics. Completion of training course in Funds Transfer Pricing (FTP). Documented training courses/certifications in Asset-Liability Management (ALM). Minimum 10 years of experience in the banking sector.
Job Description:Assist in the administration of AAIB's annual increase and variable compensation cycles and ensure full compliance with approved distribution guidelines. Analyse and interpret internal pay trends and external market practices locally and regionally and propose pay solutions based on information collected from external consultants and surveys insights. Participate in job evaluation/job mapping and documentation inside AAIB and across its subsidiaries if needed. Assist the rewards head in the annual budget planning. Develop bank wide quarter and annual compensation reports developed by the reward analysts. Proposes candidates job offers and ensures that the external offers are maintaining internal equity and in line with the external market norms.<br>Qualifications & Experience: Bachelor’s degree in business administration, Finance, Accounting or a related discipline. Fresh graduates to 3 years of experience in HR, with a focus on reward management.<br>Skills:Excellent command of English & Arabic Languages. Excellent command of MS Excel and other Office applications. Very good command with HR systems (HITS, ORACLE, ETC) Quantitative and qualitative analysis and decision-making skills. Demonstrated numerical analytical and problem-solving skills. Excellent interpersonal and communication skills; ability to develop and maintain effective working relationship with persons at all levels in the organization.
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<span>Description</span><br><span></span><p>Job Purpose</p><br><p>To professionally handle inbound/outbound calls in terms of (inquiries, complaints, request) in order to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to customers.</p><br><p>Description</p><br><p>Customer Calls Handling</p><br><p>1. Follow professional telephone etiquette/social media handling techniques and work policies to efficiently address various customer needs & concerns. </p><br><p>2. Handle inbound interactions received on CIB official social media platforms in a professional manner to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to followers.</p><br><p>3. Apply appropriate actions to effectively control a telephone calls interaction that improve the call average handling time/ interactions average response time.</p><br><p>4. Liaise with other departments to ensure proper closure of pending customers inquires/requests. </p><br><p>5. Ensure high service quality during inbound/outbound calls interactions, and handle customer’s complaints according to the Contact Center approved standards to maintain customer satisfaction.</p><br><p>6. Update customer records with details of the inquiry and the response ensure accuracy and availability of Customer records.</p><br><p>7. Post content on CIB official social media platforms (if needed) & within the agreed quality levels to maintain customer satisfaction.</p><br><p>Policies, Processes and Procedures</p><br><p>8. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p>Day-to-day Operations</p><br><p>9. Follow the day-to-day operations related to own jobs in the Contact Center department to ensure continuity of work.</p><br><p>Compliance</p><br><p>10. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.</p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications & Experience</p><br><p>• Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent.</p><br><p>• 0 – 1 years of experience</p><br><p>Skills</p><br><p>• Excellent command of English and Arabic languages</p><br><p>• Proficient user of MS Office</p><br><p>• Reliable, energetic and cooperative</p><br><p>• Excellent communication skills</p><br><br> </div>
Key Responsibilities Handle receiving and scanning mails from the branches on the computer system. Handle the received post-dated, processed and returned cheques and commercial bills from branches through agreed mail. Handle printing and delivering collection forms for outward bills upon maturity to ensure sending bills to proper destinations on the right time. Handle the execution of the inward bills upon maturity and outward commercial bills through different settlements tools (cash, ACH messages and Bank Drafts). Review the daily journal for all financial transactions for Trade Bills and Post-dated Cheques in order to ensure proper posting and apply the required controls. Check the names of the cheque beneficiary in order to ensure that the name of the beneficiary does not appear on the identified blacklist. Review settlements for outward bills through different settlements ways (cash, ACH messages and Bank Drafts) in order to ensure crediting client accounts with proper amounts. Handle any errors with the cheques withdrawn in the bank during the auditing process and provide solutions. Prepare, update and monitor the Drawing Power positions for the clients’ granted facilities against PDC cheques before sending to the Corporate Operations. Handle the unpaid rejected cheques in both incoming and outgoing cheques. Enhance the level of authentication and prevent any kind of fraud through matching the customer's signature with bank's approved signature. Handle dispatching the electronic file containing data of cheques drawn on local banks to CBE clearing house for collection as well as the commercial bills upon maturities to be sent to correspondents. Handle the reconciliation of all FCY cheques with the related correspondent accounts and GLs in coordination with the internal control department. Monitor the cheques of the NPL clients that are deposited at our custody in order to ensure proper handling for the critical situation concerning those clients. Review the daily batches for all manual and automated transactions as per processor before delivering to the team leader. Handle the preparation of semi-annual reports of “Exhibit of CPs on hand consolidated” for inventory numbers on bills deposited in the Bank’s treasury. Handle the preparation of daily MIS for the dash board data and the monthly reconciliation. Participate in the related UAT testing and review the results to ensure correct implementation. Handle received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA.
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<span>Envision Employment Solutions is currently looking for a Fraud & FinCrime Operations Director for one of our partners, a leading Digital Bank!<br> THE ROLE You own the operation that stands between the bank and every kind of financial crime it will ever face.<br> Every fraud alert, every disputed transaction, every CDD and EDD check, every fincrime case runs through the teams you lead, and how well they perform decides whether the bank catches what it must or lets it through.<br> You set the standard the whole function is held to, and you are the one who proves, every single day, that the license is earned.<br> WHAT YOU’LL DO Define operational standards for fraud alert and case handling across the function Own performance and service delivery across fraud operations end to end Oversee triage and investigation of L1 fraud alerts Ensure timely handling of transaction disputes and fraud claims Manage escalations of complex fraud cases to the fraud risk unit Ensure timely handling of transaction disputes, fraud claims, and CDD/EDD checks Monitor fraud operations SLAs, productivity, and quality metrics across fincrime teams Ensure complete case documentation and audit readiness at all times Drive process improvements and automation across fraud workflows Coordinate closely with Risk, Compliance, Customer Operations, and Product teams WHAT WE’RE LOOKING FOR 12+ years in fraud operations or banking operations, including 4+ years leading fraud or operational risk teams Experience managing operational fraud case volumes and escalation frameworks A proven track record improving fraud operations efficiency and effectiveness Strong knowledge of CDD/EDD requirements, transaction monitoring, and AML red flags The credibility to represent fraud operations to Risk, Compliance, and senior leadership YOU’LL THRIVE HERE IF YOU You'd rather fix the process that causes repeat cases than clear the backlog and move on You treat documentation and audit readiness as part of the job, not paperwork after the fact You can see a fraud pattern forming across teams before it becomes a loss You hold the line between what operations clears and what must go further, every time You want to build the function a bank's license actually depends on</span> </div>
Duties and responsibilities:<br>•Maintain and manage the fixed assets register for all bank assets.•Ensure proper capitalization, classification, transfer, disposal, and retirement of fixed assets.•Coordinate periodic physical verification and asset inventory across all bank locations.•Reconcile physical assets with accounting records and investigate discrepancies.•Monitor asset movements and maintain accurate asset tracking records.•Coordinate with Finance, Procurement, Branches, and Engineering teams regarding asset acquisitions and disposals.•Ensure timely recording of depreciation and compliance with applicable accounting standards.•Prepare fixed asset reports, analyses, and management dashboards.•Support internal and external audits by providing required reports and explanations.•Develop and implement asset management policies, procedures, and controls.•Lead and supervise the Fixed Assets team and ensure achievement of departmental objectives.•Identify opportunities for process automation and operational efficiency improvements.<br>Job specification<br>•Strong analytical skills and high accuracy in accounting tasks.•Excellent organizational and time management skills.•Effective communication and interdepartmental coordination abilities.•Strong reporting and documentation skills.•Awareness of safety and asset protection standards.<br>Education<br>•Bachelor’s degree in accounting, Business Administration, or a related field. Experience•Minimum of 5 years of experience in fixed asset management, preferably in banking or large institutions.
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<p><strong><u>Job Purpose:</u></strong></p><br><ul><li>Senior Compliance AML Officer to perform compliance tasks as per all applicable regulatory requirements, internal compliance guidelines, policies and procedures.</li><li>Conduct enhanced due diligence on high risk account opening and provide decisions accordingly.</li><li>Review the eName-Checker referrals from Branches / Enabling functions / Operation and provide Compliance clearance in accordance with the bank policies / Regulatory guidelines.</li><li>Daily processing of SAS AML alerts;</li><li>Undertaking AML transaction Monitoring reviews and investigations pertaining to the bank’s customers</li><li>Conduct enhanced due diligence on high risk account opening and provide decisions accordingly.</li><li>To review and monitor accounts as required by the Bank’s KYC / AML policy and Compliance SOP.</li><li>Support the Compliance Manager in the implementation of Compliance initiatives in RBG & CIBG- as may be determined / guided by HO-Compliance from time-to-time.</li></ul><p><strong><u>Key Result Areas:</u></strong></p><br><ul><li>Maintain ongoing awareness/current knowledge of all applicable internal/external compliance requirements and existing/emerging legal/statutory/regulatory environment – identifying any issues that could impact the bank.</li><li>Assist the Compliance Manager in ensuring Bank’s internal procedures/policies remain compliant with regulations/changes and providing support to the relevant stakeholders as and when necessary.</li><li>Maintain a pro-active relationship with business, facilitating timely involvement to ensure compliant/workable solutions to business issues.</li><li>Providing support to other compliance staff members in their respective areas as and when required.</li><li>Assist the Compliance Manager in garnering a strong compliance driven culture/environment within Business Groups/ Divisions.</li><li>Provide support to Compliance Manager in creation of reports/MIS/MERs on issues of Compliance/AML and ensure timely onward submissions, as required.</li><li>Support the team & Compliance Manager to create the Regulatory Reports for accuracy and assist to ensure that the same are submitted to the Regulators in a timely manner after being vetted by the Compliance Manager.</li><li>Assist the Compliance Manager in providing seamless support to the regulator, including Regulatory inspections.</li><li>Assist in the compliance related projects/UATs as and when required and ensure that they are successfully completed within the required time frame.</li><li>Conduct AML review of customer accounts based on AML Alerts and Analytical reports generated by the unit.</li><li>Responsible for conducting money laundering related investigations by analyzing customer transactions/ trend, drawing conclusion, and drafting Suspicious Activity Report for submission to relevant regulatory authorities.</li><li>Support business/ operations by providing compliant solutions to regulatory requirements and intervene where necessary to stop a transaction / process / business proposal – seeking guidance from Manager Compliance.</li><li>Actively participate in applications, systems and product development and provide value added recommendations to ensure that all systems and products in the bank have appropriate controls to ensure compliance with bank’s AML policy. </li><li>Perform additional tasks / conduct Compliance related investigations as required / determined by Compliance Manager, identifying any issues / concerns and report findings/recommendations for corrective action, as required.</li></ul><p><strong><u>Operating Environment, Framework and Boundaries, Working Relationships</u></strong></p><br><p><span><span>q</span></span> Detailed knowledge on KYC / AML policies of the Bank;<br><span><span>q</span></span> Familiarity with various banking laws and practices;<br><span><span>q</span></span> Clear understanding of business requirements in relation to KYC / AML;<br><span><span>q</span></span> Detailed understanding of main systems and the interactions / use Core banking, SAS, Side viewer, Business objects etc., as applicable)<br> </p><br><p><strong><u>Problem Solving</u></strong></p><br><ul><li>Proactive approach to problem solving and handling of situation</li><li>Analytical thinking and educative judgement</li></ul><p><strong><u>Knowledge, Skills and Experience:</u></strong></p><br><p><span><span>q</span></span> Graduate with 1-3 years banking experience including 1 year in AML Compliance<br><span><span>q</span></span> Good communication and inter-personal skills.<br><span><span>q</span></span> Computer literate and good command over spoken and written English </p><br><br> </div>
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<p><span><span><strong>Job Purpose:</strong></span></span></p><br><p><span><span><strong>Management</strong>:</span></span></p><br><ul><li><p><span><span>To Strategize, develop and implement Data Privacy/Protection Controls in coordination with stakeholders across the Organization globally.</span></span></p><br></li><li><p><span><span>To ensure compliance of the Organization with the defined policy & framework with a data driven approach</span></span></p><br></li></ul><p><span><span><strong>Execution</strong></span></span></p><br><ul><li><p><span><span>To ensure that the Privacy operations are executed effectively in a timely manner and with required quality</span></span></p><br></li><li><p><span><span>Assists in the development and implementation of Data Protection strategic initiatives. Leads all Data protection related tasks with effective monitoring and protection of information security assets.</span></span></p><br></li></ul><p><span><span>Senior Manager – Data Privacy has overall responsibility to coordinate and support the Head of Data Privacy and Protection to achieve organization’s Protection strategy and goals. </span></span></p><br><p><span><span>He/she is a T-Shaped expert with proven skills in most core capability areas of Data Protection and security: Policy, Governance, Protection Strategy & Program Management. </span></span></p><br><p><span><span>Performance evaluation of the role will be based on the positive impact on the bank in terms of Data protection posture enhancement rather than the effort put in place.</span></span></p><br><p><span><span><strong>Key Result Areas:</strong></span></span></p><br><p><span><span><strong>Policy and Documentation</strong></span></span></p><br><ul><li><p><span><span>Creation of privacy policies, strategies, and procedures that align with Mashreq bank’s business objectives and regulatory requirements.</span></span></p><br></li><li><p><span><span>Collaborate with the legal team to develop and update data protection policies, procedures, and guidelines. </span></span></p><br></li><li><p><span><span>Work with product teams to integrate privacy-by-design principles into the development lifecycle of gaming products and services. </span></span></p><br></li><li><span><span>Implementing Mashreq bank’s approach to data privacy as it applies to our internal and business practices in Asia and other geographies.</span></span></li><li><p><span><span>Collaborating with cross-functional teams to support data privacy strategies and ensuring that the policy impacted processes, practices and systems are compliant with the applicable data privacy regulations.</span></span></p><br></li></ul><p><span><span><strong>Privacy Impact Assessment</strong></span></span></p><br><ul><li><p><span><span>Conduct DPIAs to identify and mitigate risks associated with data processing activities, particularly those involving personal data. </span></span></p><br></li><li><p><span><span>Guide product teams on implementing measures to minimize privacy risks. </span></span></p><br></li><li><span><span>Document action plans to address identified privacy risks and maintain an up-to-date privacy risk register.</span></span></li></ul><p><span><span><strong>Consent Management</strong></span></span></p><br><ul><li><p><span><span>Enable universal consent management oversight</span></span></p><br></li><li><p><span><span>Ensuring consent being recorded and mapping with jurisdictional requirements</span></span></p><br></li><li><p><span><span>Migration of old consent to new preference center</span></span></p><br></li></ul><p><span><span><strong>Data Subject Rights Management</strong></span></span></p><br><ul><li><p><span><span>Develop workstream for handling Data Subject Rights</span></span></p><br></li><li><p><span><span>Periodic monitoring of the Grievance redressal mailbox</span></span></p><br></li><li><p><span><span>Ensure Request Facilitation with documentation & Response.</span></span></p><br></li><li><p><span><span>Validation of Data Subject rights form</span></span></p><br></li><li><p><span><span>Monitor closure of Dat Subject Rights request</span></span></p><br></li></ul><p><span><span><strong>Incident Management</strong></span></span></p><br><ul><li><p><span><span>Act as the point of contact for data protection incidents and breaches, coordinating response efforts and ensuring timely reporting to relevant authorities and affected individuals. </span></span></p><br></li><li><p><span><span>Ensure collaboration with cross-functional teams to investigate incidents, assess impact, and implement remediation measures. </span></span></p><br></li><li><p><span><span>Establish a procedure for ensure statutory reporting</span></span></p><br></li><li><p><span><span>Ensure establishment of responding to data principals in case of Data Breach</span></span></p><br></li></ul><p><span><span><strong>Compliance </strong></span></span></p><br><ul><li><p><span><span>Stay up to date with relevant data protection laws and regulations in India and other jurisdictions where we operate. </span></span></p><br></li><li><p><span><span>Lead our data processing activities comply with applicable laws, including but not limited to the Personal Data Protection Law (PDPL), GDPR, and other relevant regulations. </span></span></p><br></li><li><p><span><span>Conduct periodic assessments and audits to identify and address compliance risks. </span></span></p><br></li><li><span><span>Act as the point of contact for internal and external data protection audits</span></span></li><li><span><span>Lead and manage cross-functional meetings to align teams on data privacy objectives and facilitate discussions.</span></span></li><li><span><span>Exhibit strong presentation skills to convey concepts and initiatives clearly to internal and external stakeholders. </span></span></li><li><p><span><span>Lead privacy training programs for employees to build a privacy-centric culture and ensure a deep understanding of privacy practices throughout the organization.</span></span></p><br></li><li><p><span><span>Developing, implementing, and driving organization's privacy projects and strategies and managing privacy compliance programs.</span></span></p><br></li><li><p><span><span>Support across all stages of implementation including review, preparation, storage and transfer and legal readiness. </span></span></p><br></li><li><p><span><span>Regularly reviewing and evaluating compliance processes to guarantee best practice across all areas of the organization ensuring appropriate monitoring and auditing processes are effectively implemented.</span></span></p><br></li><li><p><span><span>Assisting in managing data subject requests, including requests for access, rectification, erasure, and restriction of processing.</span></span></p><br></li></ul><p><span><span><strong>General</strong></span></span></p><br><p><span><span><strong>Tools & Technologies</strong></span></span></p><br><ul><li><p><span><span>Understand the requirements of the bank and prepare a list of tools (Privacy Enhancing Technologies) required for automating privacy operation.</span></span></p><br></li><li><p><span><span>Incorporate skills sets of implementing PET operations to enhance compliance with privacy required.</span></span></p><br></li><li><p><span><span>Regularly review the effectiveness of the PET on the required privacy control.</span></span></p><br></li></ul><p><span><span><strong>Key Principles:</strong></span></span></p><br><ul><li><p><span><span>Alignment with Business Priorities: The Senior Manager - Data Protection aligns his actions and those of his departments’ with the strategic objectives of the business.</span></span></p><br></li><li><p><span><span>Ownership and Accountability: The Senior Manager - Data Protection takes full responsibility for his activities and his department’s, holding himself and his team accountable for their outcomes. </span></span></p><br></li><li><p><span><span>Driving Data Protection Maturity Enhancement: The Senior Manager - Data Protection proactively drives initiatives that enhances Data Protection Maturity. </span></span></p><br></li><li><p><span><span>Focus on Outputs and Impact: The Senior Manager - Data Protection focuses on delivering outputs that create meaningful impact such as enhanced security posture of the bank. </span></span></p><br></li><li><p><span><span>Innovation and Automation: The Senior Manager - Data Protection continuously seeks innovative solutions and automate processes for efficiency.</span></span></p><br></li><li><p><span><span>Incident readiness: The Senior Manager - Data Protection ensures the organizations’ readiness to any data breaches or other similar incidents, minimizing business and customer impact.</span></span></p><br></li></ul><p><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships:</strong></span></span></p><br><ul><li><p><span><span>Operating environment consists of all Groups across the Mashreq Bank (onshore, overseas & offshore) as well as any outsourced setups.</span></span></p><br></li><li><p><span><span>Leadership team to formalize and finalize the Data Protection framework for the Organization.</span></span></p><br></li><li><p><span><span>Discussions in Steering Committee, Governance meetings. Meetings with Senior</span></span></p><br></li><li><p><span><span>Management and Leadership team of Mashreq Bank.</span></span></p><br></li><li><p><span><span>Manage Communication with Local Regulatory bodies.</span></span></p><br></li></ul><p><span><span><strong>Problem Solving:</strong></span></span></p><br><ul><li><p><span></span></p></li></ul> </div>
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<span> <span><span>Requisition ID</span></span> <span><span>37007</span></span> <br> <span><span>Office Country</span></span> <span><span>Egypt</span></span> <br> <span><span>Office City</span></span> <span><span>Cairo</span></span> <br> <span><span>Division</span></span> <span><span>Banking Countries of Operations </span></span> <br> <span><span>Contract Type</span></span> <span><span>Fixed Term </span></span> <br> <span><span>Contract Length</span></span> <span><span>2 years </span></span> <br> <span><span>Posting End Date</span></span> <span><span>28/08/2026 </span></span> <br> </span><p><strong>Purpose of Job</strong></p><br> <p>As a key member of the Managing Director’s Front Office, the Principal Adviser advises and supports the Managing Director (MD) on a range of management, strategic and operational topics related to the activities of the MD’s countries of operation within the region. The role supports the MD on cross-sectoral and institutional issues that span across the MD’s region and provides input to a range of operational and strategic matters. The key objective is to help ensure effective and efficient management of the activities in the MD’s region, in particular ensuring the quality of the output of the Groups, day-to-day functioning of the Business Groups and co-ordination with other departments/units in the Bank and external stakeholders.</p><br> <p>It is expected that the Principal Adviser will have a high commitment to the Bank’s mandate and institutional goals combined with the ability to foster an environment conducive to technical excellence, lead/contribute to strategic thinking for the Bank and its sectors and/or countries, and provide leadership with a consistent approach towards staff, clients and shareholders.</p><br> <p>The Principal Adviser is a key position within the MD’s Front Office encompassing a wide range of management and operational functions to support the MD’s delivery of the strategic objectives of the region, including assisting the MD in managing the administrative operations within the MD’s Front Office and supporting the Regional Directors and/ or Heads of Countries in operational and strategic tasks as appropriate.</p><br> <p>The Principal Adviser is an independent role and is expected to act as an interface between the MD’s front office, teams/ ROs in the region, other departments/ units within the Bank, as well as external parties as assigned and delegated by the MD.</p><br> <p><strong>Accountabilities & Responsibilities</strong></p><br> <p><strong>Operational responsibilities:</strong></p><br> <ul> <li>Main counterparties are the Regional Directors and Heads of Offices in the region, Sector and SME regional heads.</li> <li>Works closely with the MD on various policy and operational issues, including input to strategy, presentations, co-ordination with other IFIs and donors, and ad hoc requests, including by proactive initiative, taking the lead when delegated, and keeping abreast of Bank-wide policies and matters that may be impactful for the MD’s region and the Bank.</li> <li>Supports the MD in managing the administrative operations within the MD’s Front Office, including a supervisory role of the budget functions and HR related activities for the Group.</li> <li>Work with the Regional Directors and/or Heads of Countries to address/resolve complex and/or sensitive issues requiring involvement of the MD’s front office.</li> <li>Provide assistance to the relevant Regional Directors and/ or Heads of Countries in their work with other departments within the Bank, ensuring that senior level contacts with other departments, stakeholders and constituencies are consistently maintained and information is shared as appropriate.</li> <li>Assume responsibility for the preparation of regular portfolio/pipeline development reporting/ analysis for the MD to facilitate decision-making as well as input to working papers, briefings and presentations.</li> <li>Review quality of pipeline project records, identify inconsistencies, and direct colleagues to implement adjustments to ensure adequate up-to-date maintenance of data used in strategic planning by the senior management in order to achieve Bank business objectives. Ensure the MD is briefed on any pertinent issues.</li> <li>Monitor the regions performance against scorecard targets, identify variances, and liaise with colleagues and relevant departments to address concerns and improve data consistency, including for appraisal purposes.</li> <li>Represent the MD, as required, at working committees, meetings and events, with an emphasis on sharing relevant information and developments.</li> <li>Reviews and briefs the MD on relevant internal documentation; ensures adequate follow-up on any relevant issues as required and ensures quality control in respect of Bank documents.</li> <li>Prepare or facilitate preparation of briefing packages for high level missions; presentations, marketing documentation, speeches, interviews, as required, for the MD in cooperation with the relevant teams.</li> <li>Oversee the Groups' portfolio performance information and provide necessary updates and data as required by the MDs.</li> <li>Organises and facilitates organisation of regional meetings and events such as off-site events, team retreats as applicable.</li> </ul> <p><strong>Policy/strategic work:</strong></p><br> <ul> <li>Participate and play an active role in Bank-wide discussions and work relating to strategic issues of the region.</li> <li>Ensure that the MD is adequately informed and briefed on relevant policy dialogue initiatives and country or sector strategies and their impact on the region.</li> <li>Develop and implement, or contribute to, various policy and strategic initiatives within the Business Group.</li> <li>Manage SSF allocation for TC projects in the region including contribution in preparation of the SSF (bi) annual plan.</li> </ul> <p><strong>Business Development:</strong></p><br> <ul> <li>Prepare or facilitate preparation of presentations and marketing documentation in cooperation with the relevant Banking teams, including BDU, and other internal departments.</li> <li>Assist the MD in coordinating and preparing business development events outside the Bank.</li> </ul> <p><strong>Staff Management and Budget:</strong></p><br> <ul> <li>Contribute to the resolution of HR-related issues within the Team.</li> <li>Work with HR Department to assist the MDs in effective processing of any relevant HR issues.</li> <li>Actively contribute to the implementation and monitoring of the engagement action plans for the Business Groups.</li> <li>Assist the MD in business planning and budget negotiations as may be required from time to time.</li> </ul> <p><strong>Essential Skills, Experience & Qualifications</strong></p><br> <ul> <li>Principal level, relevant investment, finance or policy experience coupled with sound understanding of the Bank’s mandate, processes and policies</li> <li>Sound understanding and good knowledge of issues related to banking and RO management</li> <li>Relevant university degree</li> <li>Strong leadership, management, communication and interpersonal skills</li> <li>Proven business judgement and high ethical and professional standards</li> <li>Demonstrated ability to manage and complete transactions/policy projects</li> <li>Excellent time and project management skills</li> <li>Excellent business report writing skills</li> <li>Excellent English language skills (both written and oral)</li> <li>Relevant geographical experience</li> </ul> <p><strong>Competencies & Personal Attributes</strong></p><br> <ul> <li>Strategic vision and thought leadership, ability to look beyond the immediate constraints and see the bigger picture</li> <li>Ability to prioritise and manage multiple complex tasks with an emphasis on timely completion</li> <li>Ability to persuade and influence a range of stakeholders, to negotiate and to bring others around to your point of view and reach constructive outcomes</li> <li>Results oriented, self-motivated individual with pro-active approach</li> <li>An analytical problem solver, with the ability to identify issues and work towards effective solutions in a methodical manner</li> <li>A facilitator able to build and maintain effective working relationship within the Banking Department and across the organisation</li> <li>High level of personal integrity</li> <li>Attention to detail</li> </ul> <p><span><span><strong>What is it like to work at the EBRD? / About EBRD </strong></span></span></p><br> <p><span><span>Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. </span></span></p><br> <p><span><span>At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. </span></span></p><br> <p><span><span>The EBRD environment provides you with: </span></span></p><br> <ul> <li><span><span>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. </span></span></li> <li><span><span>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</span></span></li> <li><span><span>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. </span></span></li> <li><span><span>An environment that places sustainability, equality and digital transformation at the heart of what we do. </span></span></li> <li><span><span>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. </span></span></li> </ul> <p><span><span>Diversity is one of the Bank’s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. </span></span></p><br> <p><span><span>Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration). </span></span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Description</span><br><span></span><p><span>Job PURPOSE:</span></p><br><p><span>To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</span></p><br><p><span>KEY ACCOUNTABILITIES</span></p><br><p><span>Operational Functions</span></p><br><p><span>• Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</span></p><br><p><span>• Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s. </span></p><br><p><span>• Process all the cash counter transactions accurately in accordance with the set objectives.</span></p><br><p><span>• Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. </span></p><br><p><span>• Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</span></p><br><p><span>• Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</span></p><br><p><span>• Adhere to the bank standards related to the average waiting & serving time in addition to the productivity reports.</span></p><br><p><span>• Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</span></p><br><p><span>• Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</span></p><br><p><span>• Check counterfeit currencies, checks and identities.</span></p><br><p><span>Reporting</span></p><br><p><span>• Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction & to reach customer delight</span></p><br><p><span>• Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</span></p><br><p><span>• Deviations and exceptions reporting in branch monthly exception report in a timely manner</span></p><br><p><span>Policies, Processes and Procedures</span></p><br><p><span>• Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. </span></p><br><p><span>• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures</span></p><br><p><span>• Adhere to the bank clean desk policy</span></p><br><p><span>Day- to-day operations</span></p><br><p><span>• Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</span></p><br><p><span>Compliance:</span></p><br><p><span>• Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks."</span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span>Qualifications:</span></p><br><p><span>• Bachelor’s degree of commerce, business administration, accounting or its equivalent</span></p><br><p><span>• (0-2) Years of experience</span></p><br><p><span>Skills</span></p><br><p><span>• Good command of English and Arabic languages</span></p><br><p><span>• Communication Skills</span></p><br><p><span>• Problem Solving Skills</span></p><br><p><span>• Service Oriented</span></p><br><p><span>• Process Oriented</span></p><br><p><span>• Adept in using basic software such as office, internet and e-mail</span></p><br><br> </div>