Job description

Description

Job Purpose:

Assist the team in implementing the daily transactions of the corporate clients and coordinating with the various departments of the bank to ensure top quality service and efficient TAT .

Account Management

1. Maintain an updated file for all the assigned clients approved facilities, terms & Conditions as well as applied pricing, fees and commissions, ensuring full understanding of the different facility structures.

   
   

2. Continuously maintain an updated status of all the required supports for the approved facilities of the assigned accounts.

   
   

3. Daily monitor customers’ positions in light of the approved facilities and review daily balance of all assigned clients and initiate the appropriate transfers/bookings to cover overdrawn accounts based on understanding of the customer’s facilities, limits, documentation and supports pertaining to each line.

   
   

4. Receive credit referrals from different operational areas/branches and act accordingly by escalating to the proper approving body according to the authority matrix.

   
   

5. Issue all required reports, such as O/S Direct & Contingent, FS loan Loss, FCY Tracking, FCY sold, etc….

   
   

6. Communicate and coordinate with all relevant departments to ensure the implementation of the clients’ requirements based on the approved facilities/services.

   
   

7. Seek assistance from supervising Manager in case of complex enquiries or problems. And regularly update the supervisor with any deviation and the status of pending transactions

   
   

8. Process simple lines’ restructure memos to accommodate clients’ requests within their approved facilities

   
   

9. Accommodate customers’ business transactions and information requirements and verify its validity

   
   

10. Respond to clients’ enquiries regarding their facilities, positions & transactions

    
    

11. Maintain carefully Bank’s and Clients’ data, documents and forms in an efficient and timely manner, and according to the Bank’s SOPs and manuals.

    
    

12. Ensure awareness and adherence to the SOPs policies, Bank Code of Conduct, all internal policies and procedures.

    
    

13. Establish and maintain effective working relationships with co-workers, supervisors and colleagues bank-wide

    
    

Policies, Processes and Procedures

Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner

Day- to-day operations

Follow the day-to-day operations related to own jobs in the Corporate Banking department to ensure continuity of work

Compliance

Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies (especially the Credit Policy guide) and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks

Qualification & Experience

• Bachelor degree of Commerce, Business Administration, Economics, Accounting, or its equivalent.
• 0- 2 years of experience in banking operations is of added value.

Skills

• Excellent command of English and Arabic languages, a third language is a plus.
• Excellent Computer Skills
• Strong communication Skills
• Self-Motivated
• Ability to work under pressure
• Time management skills