JavaScript Jobs in Egypt
323 Jobs Found
We’re looking for an IT Supply Chain professional with strong WMS experience to join our team and support the digitalization and optimization of warehouse operations.???? Key Responsibilities:Manage and support WMS solutions, including enhancements, upgrades, and implementations. Translate warehouse business requirements into effective WMS solutions. Optimize processes such as receiving, put-away, picking, replenishment, and inventory management. Manage integrations between WMS, ERP, TMS, and other Supply Chain systems. Coordinate with business users, IT teams, and WMS vendors to ensure smooth system performance and continuous improvement.???? Requirements:Bachelor’s degree in IT, Computer Science, Supply Chain, or a related field.5+ years of experience in IT Supply Chain applications. Strong hands-on experience with WMS platforms such as Infor, Manhattan, Körber, or similar. Strong understanding of warehouse and inventory processes. Experience with system implementation, integration, UAT, and application support. Strong analytical, problem-solving, and stakeholder management skills. FMCG / Distribution experience is a plus.???? Interested? Send us your CV or apply now!
Description<br>Lead the Capacity Planning and End-to-End (E2E) Performance Management function, responsible for ensuring the scalability, reliability, and responsiveness of production services and systems. Drive the strategy, implementation, and continuous improvement of proactive monitoring and automation frameworks to maintain optimal service performance. Analyze business forecasts to anticipate system needs, enhance visibility through modern observability platforms, and automate operational recovery procedures. Promote a data-driven culture of operational excellence and service resilience. Job Responsibilities Define and maintain capacity planning models and performance baselines across all production services and infrastructure layers. Develop, maintain, and execute short- and long-term capacity and performance plans aligned with service growth and demand forecasts. Analyze business forecasts and usage trends to proactively identify required infrastructure or service expansions. Deliver weekly/monthly capacity and performance reports with actionable insights and forecasting trends. Own the Configuration Management and Capacity Management processes; ensure alignment with ITSM best practices. Maintain and ensure the accuracy of the Configuration Management Database (CMDB) through continuous audits and governance practices. Own the enterprise service catalog; integrate new services with defined SLAs and delivery models. Design and implement E2E monitoring strategies for services, systems, and infrastructure with advanced observability platforms. Deploy and maintain Dynatrace APM to enable full-stack service performance visibility, transaction tracing, and AI-powered root cause detection. Leverage Splunk for real-time log analysis, performance dashboards, anomaly detection, and operational insights. Integrate performance and capacity dashboards to support proactive service management and executive reporting. Provide advanced technical and functional support for Dynatrace APM, Splunk, and Capacity Management platforms. Implement proactive mechanisms to detect performance degradations using AI/ML-powered alerting and historical trend analysis. Automate repetitive operational tasks, including capacity scaling and DR procedures, using Ansible Automation Platform. Collaborate with application and infrastructure teams to resolve performance issues and deliver ongoing improvements. Own, maintain, and automate the disaster recovery playbooks to improve RTO and operational readiness across services. <br><br>Requirements<br><br> Bachelor's degree in Computer Science, Engineering, or a related field, 6+ years of relevant experience in IT Operations or Service Management. Strong hands-on experience with Dynatrace APM (full-stack monitoring, service flow analysis, synthetic and real user monitoring), Splunk (data ingestion, correlation, visualization, and anomaly detection), and Ansible Automation Platform (for operational task automation and configuration management) Proven expertise in capacity modeling, workload analysis, infrastructure performance tuning, and horizontal/vertical scaling strategies. Experience in managing and governing CMDB, service catalogs, and service performance KPIs. Scripting and automation experience (e.g., Python, Power Shell, Bash, YAML for Ansible). Strong knowledge of ITSM practices and frameworks (e.g., ITIL v4), particularly in Incident, Problem, Configuration, and Capacity Management. Demonstrated leadership in managing and coaching technical teams and third-party service providers. Experience working in highly available, high-transaction production environments, preferably in financial or critical services. Strong analytical and data visualization skills, with a focus on turning operational data into actionable insights. Excellent communication, stakeholder management, and presentation skills. Strong organizational, coordination, and decision-making abilities. A self-driven, innovative mindset with a continuous improvement and service reliability focus.
Job Purpose:<br>This role serves as the process owner of all assurance activities related to the availability, integrity, and confidentiality of customer, business partner, employee, and business information in compliance with the organisation's information security policies. A key element of the role is working with management to determine acceptable levels of risk for the organisation. This position is responsible for establishing and maintaining a corporate-wide information security management program to ensure that information assets are adequately protected. The role will also be responsible for the implementation of different security solutions to ensure compliance with the different applicable security and risk standards in the Kingdom of Saudi Arabia and other geographies that we will operate in.<br>Key Accountabilities:<br>Develop, implement, and monitor a strategic, comprehensive enterprise information securityand IT risk management program Full abreast with the SAMA IT risk framework and ensure all implementation is in full compliance with the framework, regulations, and guidelines Work directly with the business units to facilitate risk assessment and risk management processes Develop and enhance an information security management framework Understand and interact with related disciplines through committees to ensure the consistentapplication of policies and standards across all technology projects, systems, and services Provide leadership to the enterprise's information security organization Advise the leadership team on the appropriate administration of information security standards,assisting them in developing plans within their business units to manage these risks effectivelyby understanding the fundamental aspects of their business objectives. Partner with business stakeholders across the company to raise awareness of riskmanagement concerns Assist with the overall business technology planning, providing current knowledge and futurevision of technology and systems Manage institution-wide information security governance processes, chair the Information Security Advisory Committee and lead Information Security Liaisons in the establishment of aninformation security program and project priorities. Perform risk assessments that address security threats, changes to systems and/orapplications, process improvement initiatives, supplier assessments (including downstreamoutsourcers) and other requests from the business. Develop and implement a comprehensive cloud strategy, selecting between public, private, or hybrid cloud models Oversee the allocation of compute, storage, and networking resources using Infrastructure as Code (IaC) to ensure consistency and prevent & configuration drift". Monitor cloud usage and spending to identify underutilized resources, right-sizing instances toensure the cloud investment remains cost-effective. Establish real-time monitoring and alerting systems to proactively detect and resolveperformance bottlenecks or system failures. Implement robust security protocols, including Identity and Access Management (IAM), dataencryption, and regular audits to maintain compliance with industry standards Establish annual and long-range security and compliance goals, define security strategies,metrics, reporting mechanisms and program services; and create maturity models and aroadmap for continual program improvements. Mature and operationalise various GRC capability areas such as enterprise security riskmanagement, compliance management, policy management, 3rd party risk management, andmetrics and reporting. Drive remediation activities from identification, remediation plan, and closure. Hold ownersaccountable for delivery of remediation solutions within the agreed upon/reasonable SLA. Manage BCP/DRP and Incident Response procedures, tests, and audits. Interface with internal and external auditors to articulate security controls when appropriate. Assess and communicate all security risks associated with purchases or practices performedby the company. Work with internal stakeholders across the business to identify, assess, report, track, andremediate risks and support the development of risk mitigation strategies. Make risk-based decisions and trade-offs impacting annual investment strategies and projectprioritisation. Maintain a strong understanding of risk management methodologies and frameworks. Understand business processes, regulations, and controls and develop meaningful tests toensure controls are operating effectively. Perform operational deep dives on compliance-related processes and systems. Identify, gather, track, and report key risk indicators. Work with partners to identify the root cause of issues. Identify potential risks and develop protocols that staff must follow to reduce or manage those risks. Implementing and overseeing the organisation’s cybersecurity program Aligning cybersecurity and business objectives Maintain PCI compliance of the organisation. Working closely with the cybersecurity team Monitoring Incident Response Activities Managing business continuity and disaster recovery Managing the governance and setup of Cloud Infrastructure Promoting a culture of strong information security Managing vendor relationships Utilising cybersecurity budgets effectively Providing awareness and training<br>Job Requirements:<br>Professional security management certification is mandatory (CISSP/CCSP/CISM/CISA) Degree in business administration or a technology-related (computer science or Computer Engineering) field required. 7+ years of experience in Information/Cybersecurity or IT Risk Management Strong knowledge of Cloud computing/Elastic computing across virtualised environments Minimum of 7 years of experience in a combination of risk management, information security and IT jobs Knowledge of common information security management frameworks, such as ISO/IEC 27001 and NIST. Excellent written and verbal communication skills and high level of personal integrity Innovative thinking and leadership with an ability to lead and motivate cross- functional, interdisciplinary teams Experience with contract and vendor negotiations and management, including managed services. Specific experience in Agile (scaled) software development or other best-in-class development practices.
We're Hiring: Senior Sales Executive (Software, Saa S & IT Solutions) At Moselay Media Development (MMD), we are expanding our sales team! We are looking for a Senior Sales Executive to help us drive growth, build strategic client relationships, and expand our market presence in delivering cutting-edge software development, mobile apps, Saa S products, and digital transformation solutions. About Moselay Media Development (MMD):Moselay Media Development (MMD) is a leading software house and tech agency specializing in high-performance software engineering, mobile apps, web design, blockchain solutions, and digital transformation workflows. Over our journey, we have successfully partnered with various clients to deliver impactful software solutions, most notably projects like [Memaar El Morshedy], [El gouna Film Festival], [Miraco], [L’Oréal], [AXA] and a lot of successful projects. helping businesses automate workflows and accelerate growth. Key Responsibilities:Identify & Generate Leads: Prospect, qualify, and secure new business opportunities through networking, cold outreach, and market research. Full Sales Cycle Management: Handle the entire sales pipeline from initial contact, pitching, and requirement gathering, all the way to closing deals and contract negotiation. Consultative Selling: Understand clients' business challenges and collaborate with our technical team to propose tailored software development, Saa S products, mobile apps, or blockchain solutions. Relationship Management: Build and maintain strong, long-lasting relationships with C-level executives, decision-makers, and key stakeholders. Client Meetings & Project Selling: Conduct physical (offline) or virtual (online) meetings with clients to pitch, present, and actively sell our software development and tech solutions. Market Insight: Keep a pulse on tech market trends, competitor activities, and industry insights to spot new revenue streams. What We’re Looking For:Experience: +3 years of proven B2B sales experience, preferably within a Software House, Saa S company, IT Services, or Tech Agency. Tech Savvy: Strong understanding of Saa S models, software development, mobile applications, digital transformation, and modern tech solutions. Communication Skills: Good communication, negotiation, and presentation skills with an Intermediate or fluent level of English. Target-Oriented: A proven track record of meeting and exceeding sales quotas and revenue targets. Self-Starter: Highly motivated, resilient, and capable of working independently as well as part of a team. What We Offer:Competitive base salary + lucrative, uncapped commission structure. A collaborative, innovation-driven work culture. Opportunities for rapid career growth in a fast-paced tech environment.<br> Location: Dokki, Giza, Egypt. (Work arrangement: 2-3 days a week from the office). How to Apply: If you are ready to take your tech sales career to the next level, apply here for more information: https://forms.gle/4181kp38o VBmgxj79
KEY ACCOUNTABILITIESMonitor infrastructure Storage and Backup systems using standard monitoring tools to maintain the uptime/stability of Storage and Backup systems Provide technical support and higher-level support for service desk and desktop support teams to meet SLA signed with Business departments. Work closely with the infrastructure teams to deploy new services and troubleshoot bugs and issues. Participate in defining Infrastructure systems needs and capacity planning for storage and backup systems. Maintain availability and troubleshoot Bank production environment, under many situations this job requires handling multitasks at the same time considering the quality and quantity of deliverables. Supporting technology implementation and selection decisions, self-learning is required most of time due to training cost and limited budget.<br>Minimum Qualifications IT Bachelor Degree or equivalent qualification or experience. Admin: 0-2 years Backup & storage system administration experience Senior Admin: 2-5 years Backup & storage system administration experience<br> Job Specific Skills for Storage and Backup Admin:Detailed knowledge of Backup methods and media types. Deep Knowledge of recent version of Net Backup or similar enterprise backup system. Perform daily monitoring and management of the backup solution; monitor backup jobs, execute restore jobs, troubleshoot failed jobs, and initiate corrective action Configure backup policy for new backup clients Performing standard and test restores of requested files, folders, databases, and virtual machines Understanding of SAN concepts (LUNS, hard and soft zoning, HBAs, WWNs) Monitor SAN storage (VMAX, Power Store, Recover Point, VPLEX, SAN Switches) Performing SAN storage tasks like create and musk new volumes. Experience of working with equipment and services based in remote lights out Data Centres
<p><b>Job Purpose</b></p><p>To execute, monitor, and maintain business applications to ensure system availability, business
continuity, and smooth operations.</P><p><b>Report To Position Name</b></p><p>Assist in interpreting console messages from system software or application programs and reports
them promptly to concerned staff & first line support to ensure maximum applications availability.
Ensure users and management updates with production problems.
Assist in executing scheduled and ad-hoc operations jobs, activities as stated in the
daily/weekly/monthly job schedules and according to the jobs working instructions and operational
manual to maintain business applications continuity.
Assist in maintaining daily job schedules and report to shift leader for the work process.
Executing ongoing operations activities and analyze performance to identify problems.
Fulfill administrative requirements as assigned.
Assist in running and monitoring the BC (Bill Cycle) activities and escalate to the first line support
if there are any errors or performance problems and issue a BC status report after BC completion.
Customer Centricity \:
Creates a positive internal customer experience during internal customer journeys and touch points
Perform bill cycle audit at the Printing Facility site to ensure that the bill cycle is delivered to the
customer on time.
Run and monitor the Rating & Roaming cycle and escalate to the applications support if there are
any errors or performance problems according to agreed SLA. Ensure Rating & Roaming trouble
tickets (TTs) are solved within their relevant SLAs.
Innovation\:
Continuously learn new trends in the market and propose new ideas, approaches and insights
Operational Excellence \:
Takes responsibility—Accepts responsibility for outcomes of one's work; with focus on accurate
high quality operations daily routine, processes and workflows.
People Management \:
Demonstration of team spirit and a proactive collaboration with cross functional projects.
Demonstrate company values and compliance with company policy.
</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manage and maintain IT infrastructure including servers, storage systems, virtualization platforms (VMware vSphere), network equipment, and end-user devices to ensure reliable operations. Administer Microsoft Active Directory, Group Policies, DNS, DHCP, File Services, and Microsoft 365 services to support organizational IT needs. Monitor system performance, availability, backups, and security events; implement and maintain cybersecurity best practices, endpoint protection, and access management controls to ensure business continuity. Install, configure, and troubleshoot network equipment including switches, wireless networks, and IP telephony solutions to maintain seamless connectivity. Coordinate and execute backup procedures, disaster recovery protocols, and business continuity initiatives to protect critical business operations. Support and manage cloud-based services and hybrid infrastructure environments while managing incidents, service requests, and problem resolution through IT Service Management (ITSM) processes. Develop and maintain technical documentation, operational procedures, and knowledge base articles; prepare regular reports on system health, infrastructure status, asset management, and operational KPIs; participate in IT projects, infrastructure upgrades, system implementations, and process improvement initiatives; and provide technical guidance and training to end-users as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Computer Engineering, Computer Science or Information Technology. +3 years of experience in IT Infrastructure, IT Operations, or System Administration. Strong expertise in IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 Administration, VMware vSphere, storage systems, and backup solutions. Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing, Switching, Wireless Networks) with hands-on experience in Cisco networking equipment, IP Telephony systems, and cloud technologies such as Microsoft Azure. Excellent troubleshooting, analytical, and problem-solving capabilities with knowledge of ITSM frameworks and ITIL best practices.</p><p></p></section>
<br>Technical Skills required (Technical Skills)<br>Advanced experience in FortiGate firewalls is a must:<br>Setup and management of Policies & Objects, NAT Rules, and Routing.<br>Excellent experience in tuning advanced security features: (SD-WAN, IPS, Web Filtering, Antivirus, SSL Inspection).<br>Setting up and securing remote connections: (IPsec VPN / SSL VPN / FortiClient).<br>Handling other Fortinet solutions such as: FortiAnalyzer (for log analysis and reporting) and FortiManager (for centralized management).<br>Management of updates (Firmware Upgrades) and troubleshooting complex problems.<br>· Network and infrastructure administration:<br><br>Full knowledge of Routing, Switching, VLANs, STP, DHCP, DNS.<br>Working with smart switches (Managed Switches) and wireless access points (Access Points).<br>System administration: <br>Experience in Microsoft environment (Active Directory, Group Policy, DNS, DHCP, Office 365 / Azure).<br>Working with virtualization environment systems (VMware vSphere / Hyper-V).<br>Managing backup solutions (Backup & Disaster Recovery) such as Veeam.<br> <br><br>
Technician in Networking and Technical Support
A resident of Cairo, various neighborhoods - Masaken - Matariya - Al-Salam - Marj - Tajamoa - Nasr City - Heliopolis
Main duties:
- Installation and maintenance of Low Current Systems.
- Work on information networks: setup, maintenance, and technical support for internal and external networks.
- Installation, operation, and maintenance of security, monitoring, and camera systems.
- Installation and maintenance of fire alarm systems.
- Provide field technical support and fault solving as quickly as possible.
- Adherence to safety and quality standards during execution.
Requirements:
- Practical experience of at least two years in one of the mentioned fields.
- Ability to read engineering drawings and implement them.
- Good knowledge of networking tools and programs (Switches, Routers, Access Points).
- Experience in dealing with monitoring systems (CCTV, DVR/NVR).
- Preference for those with experience in approved fire alarm systems.
- Ability to work in a team and withstand work pressure.
Benefits:
- Professional work environment supportive of development.
- Opportunities for training and professional development.
- Competitive salaries based on experience and competence.
Additional details:
- Number of vacancies: 3
- Shift system: Morning only
- Benefits: Health insurance, social insurance, housing, overtime
Installation, monitoring, and maintenance of all computer devices and providing appropriate technical support. Ensuring the integrity of databases and continuous backups. Ensuring reception of necessary updates for the network, programs, and databases. Ensuring continuous updates of product prices on the cashier system. Monitoring all computer software used and performing the necessary updates. Monitoring internal users, resolving their issues, and providing appropriate technical support. Analyzing reported problems and preparing the necessary reports. Assisting colleagues in the workplace in urgent cases and difficult circumstances. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 4</li><li>Shift system: morning only</li><li>Benefits: health insurance, social insurance, transportation allowance, housing, overtime</li></ul>
IT Helpdesk Specialist Arabco International Group | Cairo, Egypt | Full-Time, On-SiteAbout Arabco International Group Founded in 1977, Arabco International Group is a Cairo-based trading company specializing building materials and related commodities. Through a unique business model connecting supply and demand across the trading, shipping, and production sectors of the cement industry, Arabco has built a strong global network of partners and aims to be a leading player in the international trade of cementitious and building materials.Role Overview Arabco is looking for an IT Helpdesk Specialist to join its Cairo office and support the company's day-to-day technology needs. This role is responsible for providing first-line technical support to end users, troubleshooting hardware, software, and network issues, and helping maintain reliable, well-functioning IT systems across the organization. The ideal candidate is hands-on, responsive, and comfortable managing multiple support requests in a fast-paced environment.Key Responsibilities• Respond to and resolve support tickets in a timely and professional manner• Troubleshoot hardware, software, printer, and network connectivity issues• Install, configure, and maintain desktops, laptops, and peripheral devices• Set up and manage user accounts and permissions via Active Directory• Support Microsoft Office 365 and related productivity tools• Diagnose and resolve basic networking issues (TCP/IP, DNS, DHCP, VPN)• Maintain accurate documentation of incidents, resolutions, and recurring issues• Escalate complex or unresolved issues to appropriate teams or vendors• Maintain IT inventory and ensure equipment is properly tracked and serviced• Contribute ideas and feedback to improve IT support processes and service qualityQualifications• Minimum 1+ year of experience in IT Helpdesk, Technical Support, or a related role• Hands-on experience troubleshooting hardware, software, printers, and network connectivity• Working knowledge of Windows operating systems, Microsoft Office 365, and Active Directory• Familiarity with ticketing systems and IT service management processes• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN)• Experience installing, configuring, and maintaining desktops, laptops, and peripherals• Strong problem-solving, analytical, and communication skills• Ability to work independently and manage multiple support requests efficiently• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field• IT certifications (CompTIA A+, Network+, Microsoft Certifications, or equivalent) are a plus<p><strong>Additional Details</strong></p><ul><li>Number of openings: 1</li><li>Shift system: Morning only</li></ul>
Daily Tasks:
Responsible for greeting customers, answering all their inquiries related to prices, product features, installment systems, while providing a professional sales experience that helps achieve sales and build a good relationship with the customer.
Solve customer problems and understand their causes, while working to provide appropriate solutions quickly and professionally to ensure customer satisfaction and improve the shopping experience.
Execute the entire sales process in the system, from registering the order to completing the payment, with collecting the sales value from customers either in cash, or via payment cards, or through various installment apps and systems.
Replace products with manufacturing defects according to company policies, ensuring maintaining service levels and customer satisfaction.
Continuous follow-up with the branch supervisor regarding promotions and the latest product price updates to support the sales process and enhance sales opportunities, in addition to notifying the branch supervisor of the necessary orders of products in the warehouses to ensure availability of items and successful closing of sales.
<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning and Evening</li><li>Benefits: Health insurance, Social insurance</li></ul>
Daily Tasks:
Responsible for welcoming customers, answering all their inquiries related to prices, product advantages, installment plans, while providing a professional sales experience that helps achieve sales and build a good relationship with the customer.
Resolve customer issues and understand their causes, while working on providing appropriate solutions quickly and professionally to ensure customer satisfaction and improve the purchase experience.
Execute the entire sales process in the system, from order registration to payment completion, with collection of sales value from customers either in cash, or via payment cards, or through various installment apps and systems.
Replace products with manufacturing defects according to company policies, ensuring maintenance of service level and customer satisfaction.
Continuous follow-up with the branch supervisor regarding promotions and latest product price updates to support the sales process and enhance chances of achieving sales, in addition to notifying the branch supervisor of required orders of products in stock to ensure availability of items and successful sales.
<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning and Evening</li><li>Benefits: Health insurance, Social insurance</li></ul>
Daily Tasks:
Responsible for receiving customers, responding to all their inquiries related to prices, product advantages, installment plans, while providing a professional sales experience that helps achieve sales and builds a good relationship with the customer.
Diagnose customer issues and understand their causes, working to provide appropriate solutions quickly and professionally to ensure customer satisfaction and improve the purchasing experience.
Execute the entire sales process in the system, from order registration to completion of payment, including collecting the sales value from customers whether in cash, or via payment cards, or through various installment applications and systems.
Replace products with manufacturing defects according to the company's policies, ensuring maintenance of service level and customer satisfaction.
Continuous follow-up with the branch supervisor regarding promotions and latest product price updates to support the sales process and enhance chances of achieving sales, as well as notifying the branch supervisor of necessary stock orders to ensure item availability and successful deal closures.
<p><strong>Additional Details</strong></p><ul><li>Vacancies: 1</li><li>Shift System: Morning and Evening</li><li>Benefits: Health insurance, Social security</li></ul>
Daily tasks:
Responsible for receiving customers, responding to all their inquiries related to prices, product benefits, installment systems, while delivering a professional sales experience that helps achieve sales and build a good relationship with the customer.
Solve customer problems and understand their causes, while working to provide appropriate solutions quickly and professionally to ensure customer satisfaction and improve the purchasing experience.
Execute the entire sales process in the system, from order registration to payment completion, collecting the sales value from customers either in cash, or via payment cards, or through various installment applications and systems.
Replace products with manufacturing defects according to the company's policies, ensuring the maintenance of service level and customer satisfaction.
Continuous follow-up with the branch supervisor regarding promotional offers and latest product price updates to support the sales process and enhance chances of achieving sales, in addition to notifying the branch supervisor of necessary product orders from warehouses to ensure item availability and successful sales deals.
<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social insurance</li></ul>
Daily tasks:
Responsible for receiving customers, answering all their inquiries related to prices, product advantages, installment systems, while providing a professional sales experience that helps achieve sales and build a good relationship with the customer.
Diagnose and resolve customer issues, understanding their causes, while working on providing appropriate solutions quickly and professionally to ensure customer satisfaction and improve the shopping experience.
Execute the entire sales process in the system, from order registration to completion of payment, collecting the sales value from customers whether in cash, or via payment cards, or through various installment apps and systems.
Replace products that have manufacturing defects according to company policies, ensuring maintenance of service level and customer satisfaction.
Continuous follow-up with the branch supervisor regarding promotional offers and latest product price updates to support the sales process and enhance chances of achieving sales, in addition to notifying the branch supervisor of required orders of products in stock to ensure availability of items and successful deal closures.
<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social insurance</li></ul>
Experience in computer maintenance, technical support, and installation/maintenance of cameras<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social insurance, overtime</li></ul>
Daily tasks:
Responsible for receiving customers, responding to all their inquiries related to prices, product advantages, and installment systems, while providing a professional sales experience that helps achieve sales and build a good relationship with the customer.
Resolve customer problems and understand their causes, while working to provide appropriate solutions quickly and professionally to ensure customer satisfaction and improve the purchasing experience.
Execute the entire sales process in the system, from order registration to payment completion, collecting the sales value from customers either in cash, or via payment cards, or through various installment applications and systems.
Replace products with manufacturing defects in accordance with company policies, ensuring maintenance of service level and customer satisfaction.
Continuous follow-up with the branch supervisor regarding promotional offers and the latest product price updates to support the sales process and enhance chances of achieving sales, in addition to notifying the branch supervisor of the necessary product stock in the warehouses to ensure item availability and successful deal closures.
<p><strong>Additional details</strong></p><ul><li>Vacancies: 1</li><li>Shift system: Morning and Evening</li><li>Benefits: Health insurance, Social security</li></ul>
Managing local/wide area network infrastructure, including routers, switches, firewalls, VPN networks, VoIP technology, and wireless networks
Implementing and maintaining a passive network (fiber optic cables and Ethernet).
Managing and maintaining NVR and fingerprint system.
Providing specialized technical support for all company devices and software, including troubleshooting, installation, and updates.
Managing and maintaining audio system, display devices, and printers.
Monitoring network performance and troubleshooting connectivity, latency, and data transfer rate issues.
Ensuring high-availability solutions with backup systems and failover configurations.
Ensuring compliance with IT security policies and supporting audits and risk assessments.
Developing and maintaining system and network architecture and configuration documentation.
Extensive experience in network and low-current system architecture.
• Deep understanding of passive networks and cable issues.
Operational experience with surveillance camera systems and fingerprint systems.
• Mastery of audio systems.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and in a team.
High accuracy and strong organizational skills.
Advanced skills in diagnosing and repairing hardware and software faults.
<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shifts only</li><li>People with disabilities are welcome (visual impairment - low vision, hearing impairment - deafness)</li><li>Advantages: Health insurance, social insurance, and meals</li></ul>