internist Jobs in Egypt
2239 Jobs Found
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>
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<br>We’re looking for a results-driven CRM Marketing Specialist to design, execute, and optimise lifecycle marketing campaigns that engage users across all stages — from onboarding and activation to retention and loyalty.<br><br><br>In this role, you’ll leverage multi-channel marketing automation (email, push, SMS, WhatsApp, and in-app messaging) to deliver personalized, data-driven experiences at scale. You’ll continuously experiment, analyse engagement data, and iterate to maximize impact, using both traditional CRM platforms and emerging technologies.<br> <br> Key Responsibilities<br><ul><li>Develop and execute multi-channel lifecycle campaigns that drive user engagement, retention, and cross-sell opportunities.</li><li>Design and implement data-driven journeys using behavioral triggers, user attributes and predictive models.</li><li>Conduct A/B tests and implement improvements to optimise open rates, click-through rates, conversion rates, and other indicators (KPIs).</li><li>Set up, test and execute complex multi-lingual journeys across email, push, in-app, SMS and WhatsApp. Ensuring all communications are thoroughly tested and on schedule.</li><li>Run SQL queries to build segments and analyse campaign or user data.</li><li>Collaborate closely with marketing, product and data teams, ensuring that all campaigns are planned, scheduled and executed to plan.</li><li>Report on campaign performance and insights to relevant stakeholders, highlighting impact, learnings and recommendations for optimisation.</li><li>Identify and implement process improvements and automation opportunities to enhance efficiency and scalability.</li><li>Stay ahead of CRM, marketing automation, and AI trends, integrating new tools and strategies to elevate campaign performance.</li></ul> <br> Skills, Knowledge & Expertise<br><ul><li>3+ years of proven experience in CRM, lifecycle marketing, or marketing automation.</li><li>Hands-on experience with Customer.io, Braze, MoEngage, Salesforce or similar CRM tools and syntax languages (Liquid tags, AMPscript, Jinja, Java Script etc.)</li><li>Strong working knowledge of HTML/CSS and email development best practices.</li><li>Python, advanced SQL, and strong analytical skills are highly desirable.</li><li>Experience in Vibe coding and building tools using OpenAI, Replit, Anthropic, or similar environments is an advantage.</li><li>Fluency in spoken and written English. Bonus point for Arabic.</li><li>A detail-oriented mindset, curiosity for experimentation, and a passion for leveraging technology to drive marketing impact.</li></ul> </div>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>What you’ll do</h4>
<h4>Who you are</h4>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>What's in it for you</h4>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>What you’ll do</h4>
<h4>Who you are</h4>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>What's in it for you</h4>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<h4>Together we can.</h4></p><p></p>
<h2 class="h5">Job description</h2>
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<span>To support the Light Mobility Sales division by managing end to end purchasing operations through SAP, ensuring procurement compliance, and delivering accurate sales reporting and analysis that enables data driven commercial decisions.<br> Duties & Responsibilities: Procurement & Purchase Management Create and process Purchase Requisitions (PRs) in SAP for operational and commercial requirements, ensuring proper cost center and budget allocation at the point of creation.<br> Convert approved PRs into Purchase Orders (POs) in line with company procurement policies and approval authority matrices.<br> Monitor PR and PO approval workflows to ensure timely processing and escalate delays when necessary.<br> Track PO status throughout the full cycle — from creation through goods receipt and invoice processing — maintaining visibility at every stage.<br> Reconcile purchase orders against supplier invoices and delivery confirmations, resolving discrepancies in coordination with relevant stakeholders.<br> Maintain accurate and audit-ready purchasing records and documentation within SAP Cross-functional Coordination Coordinate with the Procurement and Finance departments regarding budget availability, cost center allocations, and purchasing requirements.<br> Liaise with vendors and internal teams to resolve PO or delivery-related issues in a timely manner Sales Reporting & Analysis Prepare regular sales reports covering key performance metrics for the Light Mobility division.<br> Analyze sales trends, variances, and pipeline data to support the Sales Director in decision-making.<br> Maintain and update sales trackers and dashboards as required.<br> Bachelor's degree in business Administration, Commerce, or a related field.<br> 2 to 4 years of experience in sales operations, procurement coordination, or a similar role preferably within the automotive sector or FMCG sector.<br> Hands-on experience with SAP (PR/PO workflows is a must).<br> Proficiency in Microsoft Excel; Power BI or similar reporting tools is a plus.<br> Strong attention to detail and ability to manage multiple priorities simultaneously.<br> Good communication and coordination skills across departments.<br></span> </div>
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Company Description<p>LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.</p><br><p>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.</p><br><br><br>Job Description<ul><li>Define operational scope and procedures for IT service handover, ensuring consistent execution and adherence to established standards</li><li>Deliver comprehensive IT support across all service levels, including 1st level service desk, 2nd level technical support, and 3rd level assistance for complex IT solutions</li><li>Manage and prioritize Service Requests and Incidents, ensuring timely resolution and optimal resource allocation</li><li>Administer, monitor, and operate existing IT systems and infrastructure to maintain optimal performance and availability</li><li>Develop, approve, and maintain IT continuity and disaster recovery plans to ensure business resilience</li><li>Administer user identity and access management, controlling system access and maintaining security protocols</li><li>Ensure security protection and implement technical solutions for all IT systems, maintaining compliance with organizational security standards</li></ul><br><br>Qualifications and Experience<ul><li><p><strong>Education:</strong> Bachelor's Degree in Computer Engineering, Computer Science, or Information Technology.</p><br></li><li><p><strong>Experience:</strong> 1 year of experience in IT Infrastructure, IT Support, or junior System Administration (relevant internships will be considered).</p><br></li><li><p><strong>Core Systems:</strong> Foundational knowledge and basic hands-on exposure to IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 administration, and basic virtualization concepts (e.g., VMware vSphere or Hyper-V).</p><br></li><li><p><strong>Networking & Cloud:</strong> Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing/Switching) with exposure to Cisco equipment, IP Telephony, or cloud environments like Microsoft Azure.</p><br></li><li><p><strong>Troubleshooting & Support:</strong> Strong troubleshooting, analytical, and problem-solving skills, with a basic understanding of IT Service Management (ITSM) ticketing systems and ITIL best practices.</p><br></li></ul><br> </div>
<p>1. Product Content Creation & Optimization</p><p>• Manage the full product content lifecycle — writing, uploading, and maintaining accurate and compelling titles, descriptions, and attributes.</p><p>• Ensure consistency in tone, accuracy, and quality of all product listings across the Spinneys App, Website, and aggregator platforms (Talabat, Instashop, etc.).</p><p>• Collaborate with category and commercial teams to prioritize new item uploads and updates.</p><p>• Optimize product content for search visibility (SEO/ASO) and conversion — improving discoverability and engagement.</p><p>2. Visual Content & Merchandising</p><p>• Coordinate with design and photography teams to ensure high-quality, on-brand visuals for all products and campaigns.</p><p>• Manage the placement and tagging of visuals, banners, and in-app hero tiles to support commercial priorities.</p><p>• Refresh homepage and category banners based on seasonality, campaigns, and marketing pushes.</p><p>3. Cross-Functional Collaboration</p><p>• Work closely with the Commercial, Performance Marketing, and Aggregator teams to align content with promotional calendars and campaign briefs.</p><p>• Ensure product data accuracy across systems (ERP, Magento, Aggregators) in coordination with the tech and data teams.</p><p>• Support the launch of new categories, promotions, and seasonal campaigns through timely content updates.</p><p>4. Quality Assurance & Performance Tracking</p><p>• Regularly audit product listings to identify missing, duplicated, or inaccurate content.</p><p>• Monitor content performance metrics (CTR, conversion, bounce rate) and suggest optimizations.</p><p>• Ensure brand tone and messaging consistency across all e-commerce content touchpoints.</p><p>5. Continuous Improvement</p><p>• Stay updated on content trends, UX best practices, and competitor benchmarks to continuously enhance digital merchandising quality.</p><p>• Proactively recommend new content formats (e.g., videos, how-to visuals, feature highlights) to elevate the shopping experience.</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business, Marketing, or a related field (preferred)</p><p>• Minimum 3 years experience</p><p>• Previous Experience in Retail is a must</p><p>• Strong analytical skills to interpret sales data and identify market trends</p><p>• Experience in e-commerce platforms and online sales management</p><p>• Exceptional customer service and communication skills</p><p>• Proficiency in sales strategies and knowledge of retail operations</p><p>• Organizational and problem-solving skills</p></li></ul><p></p>
<p><strong>Purpose of the job</strong></p><p>Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize revenues.</p><p><strong>Duties and responsibilities</strong></p><ul><li>Handle all incoming/outgoing calls of the call center.</li><li>Provide follow up, occasional campaigns and call backs blended with normal inbound calls.</li><li>Provide best possible service to both external and internal customers to achieve highest level of customer satisfaction.</li><li>Handle and solve all inquiries, requests and complaints received via all channels available (phone, fax, e-mail and etc.)</li><li>Communicate with other Customer Service sub-divisions to answer all relevant customer inquiries (e.g. Credit, Customer Support and Activation, Outbound & Save Initiativesetc).</li><li>Communicate with other departments all relevant customer inquiries if applicable.</li><li>Achieve the requested staffed time on a daily basis to minimize lost call rate.</li><li>Provide proper information to customers with complete and comprehensive understanding of Mobinil products and services.</li><li>Fully understand and adhere to company policies and procedures that generate personal and professional credibility and trust.</li><li>Respect and apply company vision, mission and values.</li><li>Fully understand both individual and company objectives, and work on achieving them effectively and efficiently.</li><li>Use available methods and tools to develop own skills.</li><li>Use the available tools and systems to provide the correct information to customers (applications, intranet briefings, attending trainings.etc).</li><li>Keep up-to-date with all the services and products provided by Mobinil.</li><li>Resolve all customer complaints, requests and inquiries within the pre-determined SLAs.</li><li>Escalate problems, report suspected fraud and provides relevant feedback to the right channels.</li></ul><p><strong>Job specification</strong></p><p> </p><p> </p><p> </p><p> </p><p>Education</p><p> </p><p> </p><p> </p><p> </p><ol><li>Bachelor's degree from a recognized university.</li></ol><p> </p><p> </p><p> </p><p> </p><p>Experience.</p><ol><li>Minimum 0-2 years of experience in the same function.</li></ol><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>Skills and abilities</p><p> </p><p> </p><p> </p><p> </p><ul> <li>Very good English both spoken and written.</li><li>Very good computer skills.</li><li>Strong Customer Orientation.</li> <li>Strong communication, listening & interpersonal skills.</li><li>Flexibility & ability to work in a team.</li> <li>Self-confident with professional behavior & attitude. </li> <li>High sense of time management.</li> </ul>
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<p>Sales Implementation: Follow up on all customers and conduct regular visits to ensure satisfying their needs and handling their requirements. Pursue new businesses and demonstrate product portfolio to potential clients. Responsible on conducting sales visits and or sales calls (telesales) as instructed by his direct supervisor in order to achieve the sales target. Introduce new products. New categories to the customer data base assigned by the direct manager</p><br><p>· Sales Force update</p><br><p>Update customers data base and new customers on sales force periodically (contacts from different divisions, Address</p><br><p>of branches, address of head office…etc.</p><br><p>Attach all customers proposals and contracts on SF system</p><br><p>· New Customers:</p><br><p>Responsible for achieving the sales targets and plans in relation to soliciting and establishing supply agreements with</p><br><p>potential customers in line with own department strategy and plans.</p><br><p>Responsible for building close relationships with potential and new customers to ensure satisfying needs.</p><br><p><strong>· Market research: </strong></p><br><p>Update the management with the latest market insights regarding new products launched in the market, prices, competitors…etc.</p><br><p><strong>· Order Management:</strong></p><br><p>Applying discounts on Salesforce system and sync customer prices with system prices before making any orders</p><br><p>Making orders right away on Sales Force System once the customer send it.</p><br><p>Make sure that the customer doesn’t have any pending payments</p><br><p>Follow up with the credit policy and process to make sure order reached the distribution phase</p><br><p>Make sure the order to be delivered within the company SLA</p><br><p><strong>· Collection:</strong></p><br><p>Responsible for managing all customers overdue and coming due amounts</p><br><p>Revise the monthly overdue and provision for the customers data base assigned from his/her direct manager</p><br><p>Solve any pending issues related to customer payment</p><br><p>· Reporting and Analysis:</p><br><p>Revising Daily Sales Report and report achievements to his/her direct manager</p><br><p>Forecasting next month Sales amounts and per SKU.</p><br><p><strong>· Customer Satisfaction and Complaints:</strong></p><br><p>Responsible for handling customer complaints in efficient and professional manner within FS policies and systems.</p><br><p>Responsible for coordinating with own manager to measure and analyse customer satisfaction and implement necessary</p><br><p>actions required.</p><br><br> </div>
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Job TitlePhysical Distribution Specialist -Supply ChainJob Description<p>Support day-to-day shipment, inventory, and delivery activities. Track shipments help reconcile inventory between Philips & 3rd party provider systems, coordinate with service providers (customs brokers, carriers, 3PLs) and internal teams (project, finance, sending party and other Philips stakeholders) to ensure on-time delivery.</p><br><p><b>Your Role:</b></p><br><ul><li><p>Monitor inbound and outbound shipments and update status until delivery.</p><br></li><li><p>Assist with goods inspections and basic inventory checks at 3PL sites.</p><br></li><li><p>Reconcile stock between SAP and 3PL WMS and report discrepancies.</p><br></li><li><p>Help investigate and document inventory differences (damage, loss, missing items).</p><br></li><li><p>Coordinate with customs brokers, carriers, and importers to gather required documents for customs clearance.</p><br></li><li><p>Consistent update and share delivery status reports with stakeholders.</p><br></li><li><p>Work with internal teams (project management, finance, order management) to resolve delivery or inventory issues.</p><br></li><li><p>Follow standard operating procedures and meet timelines and quality expectations.</p><br></li></ul><p><b>You are the right Fit if:</b></p><br><ul><li><p>Bachelor’s degree (supply chain, logistics, business or similar) or equivalent experience.</p><br></li><li><p>Minimum ,~1–3 years in logistics, distribution, or supply chain operations.</p><br></li><li><p>Good verbal and written communication skills; customer-oriented.</p><br></li><li><p>Reliable time and deadline management; follows up consistently.</p><br></li><li><p>Comfortable comparing and analyzing Excel reports and other tools.</p><br></li><li><p>Experience coordinating with customs brokers, carriers, and 3PLs or willingness to learn.</p><br></li><li><p>Basic knowledge of SAP or other inventory/WMS systems is a plus.</p><br></li><li><p>Problem-solving mindset, attention to detail, and ability to work under pressure.</p><br></li><li><p>Fluent in English.</p><br></li></ul><p><b>About Philips</b><br>We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br>• Learn more about our business.<br>• Discover our rich and exciting history.<br>• Learn more about our purpose.<br>If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.</p><br><p>#LI-EU</p><br><p>#LI-OFFICE</p><br> </div>
<p><strong>About Us:</strong></p><p>At Guillam, we're more than just a coffee house; we're crafting a unique experience. We're passionate about our product, our employees, and our customers. Our commitment to quality and innovation sets us apart. We’re a dynamic team of innovators, strategists, and creatives who are passionate about delivering exceptional results.</p><p></p><p><strong>About the Role:</strong></p><p>This role offers a unique opportunity to bridge the gap between legal and HR functions. You'll encounter a diverse range of challenges, keeping your work dynamic and engaging. As a member of our team, you'll be expected to continuously expand your knowledge of UK employment law and Human resource regulation. </p><p> </p><p>In this role, you'll work within the Legal/HR department to fulfil the following responsibilities:</p><ul><li><p>Stay informed and up to date on all HR documents for the company and be able to correctly and quickly locate relevant information when required from various sources.</p></li><li><p>Manage the HR database, ensuring knowledge of relevant high-level HR rules and regulations.</p></li><li><p>Respond to internal and external HR-related inquiries or requests and provide assistance.</p></li><li><p>Liaise with other departments and support other functions as assigned (Legal, Finance, Operations).</p></li><li><p>Manage our HR database, be informed of relevant high-level rules and regulations and liaise with the relevant legal representatives.</p></li><li><p>Schedule meetings, interviews, HR events etc. and maintain the team’s agenda.</p></li><li><p>Provide assistance to the COO/EO and senior leadership with a variety of administrative tasks that require an excellent command of the English language.</p></li><li><p>Supervise and maintain our HR review process and timelines.</p></li><li><p>Handle onboarding and offboarding of team members, ensuring compliance with HR regulations.</p></li><li><p>Manage and update project management software to keep the CEO/COO informed of the progress of the different workstreams within the company.</p></li><li><p>Maintain case files on any issues that happened or any open project you work on.</p></li><li><p>Supervise and review all Health and Safety documents and follow up with the team to ensure compliance and that records are up to date.</p></li><li><p>Handle all open HR and Health and Safety cases and liaise with the legal/HR department.</p></li></ul><p></p>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's On Your Plate?</strong></p><br><ul><li>Own and monitor key performance metrics, ensuring consistent tracking and clear visibility on trends and gaps.</li><li>Analyze operational and business data to identify performance improvement opportunities.</li><li>Translate data insights into actionable initiatives with measurable impact on efficiency and customer experience.</li><li>Design, execute, and evaluate experiments (e.g., A/B tests, pilots) to validate new ideas and solutions.</li><li>Drive end-to-end ownership of initiatives, from problem identification to execution and post-analysis.</li><li>Collaborate closely with cross-functional teams (operations, product, regional) to align on priorities and execution plans.</li><li>Support the rollout of new tools, processes, and operational strategies across the market.</li><li>Identify process inefficiencies and propose scalable, data-driven solutions.</li><li>Build and maintain dashboards, reports, and tracking frameworks to support decision-making.</li><li>Present performance insights, recommendations, and updates to senior stakeholders in a structured and clear manner.</li><li>Ensure strong follow-up on action plans and track impact against defined success metrics.</li><li>Contribute to continuous improvement of team methodologies, frameworks, and ways of working.</li></ul><br>Qualifications<br><p><strong>What did we order?</strong></p><br><ul><li>Bachelor's Degree, MBA is a plus.</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Extensive experience in SQL, Data Analytics tools like tableau, looker etc.</li><li>Strong communication skills, both written and verbal.</li><li>Excellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams.</li><li>Ability to analyse data and derive insights from comprehensive data reports.</li><li>Ability to deal with ambiguity, work under pressure, handle stress, an individual contributor who can work in a fast-paced environment with a make it happen attitude.</li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>What s On Your Plate?</strong></p><p>1. Employee Lifecycle Management Manage new joiners onboarding for store employees in partnership with Operations teams. Conduct exit interviews to identify turnover trends and root causes. Analyze attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations.</p><p>2. People Cycles Management Support Support the People Operations Manager in executing annual people cycles, including: Performance Management Promotions Pay Review</p><p>3. Manpower Planning (MPP) Own manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements. Execute and maintain all system transactions related to the manpower planning cycle accurately and on time.</p><p>4. Talent Development / Management Support Partner with the People Operations Manager and Operations teams to support development plans for store staff critical talents. Assist in identifying high-potential employees and succession planning opportunities. Support the implementation and follow-up of Performance Improvement Plans (PIPs) for underperforming employees.</p><p>5. Employee Engagement Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to: On-floor engagement activities Town halls Reward & Recognition programs Employee experience initiatives</p><p>6. Employee Relations Support Act as a liaison between Operations and Employee Relations (ER) teams. Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases. Promote compliance with company policies and labor regulations.</p><p>7. Core People Operations Support Coordinate with the P&C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff. Payroll-related inquiries Employee benefits administration Letters Requests</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3 - 4 years of HR experience in a Warehouse / Factory environment Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred. Stakeholder management skills, with the ability to build strong relationships Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description</p><p>1. Employee Lifecycle Management Manage new joiners onboarding for store employees in partnership with Operations teams. Conduct exit interviews to identify turnover trends and root causes. Analyze attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations. 2. People Cycles Management Support Support the People Operations Manager in executing annual people cycles, including: Performance Management Promotions Pay Review 3. Manpower Planning (MPP) Own manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements. Execute and maintain all system transactions related to the manpower planning cycle accurately and on time. 4. Talent Development / Management Support Partner with the People Operations Manager and Operations teams to support development plans for store staff critical talents. Assist in identifying high-potential employees and succession planning opportunities. Support the implementation and follow-up of Performance Improvement Plans (PIPs) for underperforming employees. 5. Employee Engagement Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to: On-floor engagement activities Town halls Reward & Recognition programs Employee experience initiatives 6. Employee Relations Support Act as a liaison between Operations and Employee Relations (ER) teams. Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases. Promote compliance with company policies and labor regulations. 7. Core People Operations Support Coordinate with the P&C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff. Payroll-related inquiries Employee benefits administration Letters Requests</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Alexandri Residents is a MUST! 3 - 4 years of HR experience in a Warehouse / Factory environment Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred. Stakeholder management skills, with the ability to build strong relationships Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>1. Employee Lifecycle Management</b> Manage new joiners onboarding for store employees in partnership with Operations teams. Conduct exit interviews to identify turnover trends and root causes. Analyze attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations. <b>2. People Cycles Management Support</b> Support the People Operations Manager in executing annual people cycles, including: Performance Management Promotions Pay Review <b>3. Manpower Planning (MPP)</b> Own manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements. Execute and maintain all system transactions related to the manpower planning cycle accurately and on time. <b>4. Talent Development / Management Support</b> Partner with the People Operations Manager and Operations teams to support development plans for store staff critical talents. Assist in identifying high-potential employees and succession planning opportunities. Support the implementation and follow-up of Performance Improvement Plans (PIPs) for underperforming employees. <b>5. Employee Engagement</b> Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to: On-floor engagement activities Town halls Reward & Recognition programs Employee experience initiatives <b>6. Employee Relations Support</b> Act as a liaison between Operations and Employee Relations (ER) teams. Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases. Promote compliance with company policies and labor regulations. <b>7. Core People Operations Support</b> Coordinate with the P&C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff. Payroll-related inquiries Employee benefits administration Letters Requests</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b> Alexandri Residents is a MUST! 3 - 4 years of HR experience in a Warehouse / Factory environment Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred. Stakeholder management skills, with the ability to build strong relationships Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure Charging systems KPIs are met via daily monitoring on the performance reports. Define needed monitoring controls to be able to monitor KPIs and provide the needed automation for quality improvement. Achieve KPI s and share it with management on a daily/weekly/monthly basis Responsible rolling out all the Upgrades and packages applied on the Charging System and the organizing the roll out plans with the different projects managers Assess the charging system capacity reports and set actions for performance improvement. Attends different technical forums & meetings inside and outside technology which aim to improve the charging services quality. Perform housekeeping and system monitoring to prevent problem before its occurrence. Act upon escalated alarms /complains from the services operations front line Team. Solve individual or Global Customers Complains through Remedy system, Seibel or mails. Implement required network configuration and operational changes including Upgrades & expansions. Apply different configuration changes with minimal impact. Launch commercial projects/ prepaid customers promo s and apply the required testing according to the agreed KPI s Escalate and follow up problems with vendors, evaluate & implement their recommendations. Regular management update as per agreed on KPIs Ensuring that work is done according to VFE & Industry standards. Ensure running the business in conformance with company security policies. Participate in technical sessions and courses and ensure full understanding and alignment with the new services and projects.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-2 years of relevant experience in telecom/IT.</li><li>Sound technical capability and leadership skills.</li><li>Excellent troubleshooting skills.</li><li>Excellent interpersonal and communication skills.</li><li>Excellent presentation skills.</li><li>Ability to work under pressure.</li><li>Must have technical / professional qualifications: BSc of Engineering in Telecommunications or Computer science.</li><li>Advanced knowledge of telecom network services and telecom protocols SS7,TCP/IP.</li><li>Advanced knowledge in IT operating systems (Unix, Linux etc.) and system administration.</li><li>Advanced knowledge of Database technologies, has a good knowledge in Data Base administration.</li><li>Good knowledge on security and audit concepts.</li><li>Hands on experience at (Clustering solutions, Database Administration, virtualization & Application servers Weblogic, TomCat & Jboss )</li><li>Good knowledge of computer programing languages and scripting</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>PREFERRED QUALIFICATIONS</h3><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><span>Why join us?</span></strong></span></p><br><br><p><span>Some careers have more impact than others.</span></p><br><br><p><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.</span></p><br><br><br><p><span>HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, ultimately and helping people to fulfil their hopes and realise their ambitions.</span></p><br><br><br><p><span><strong><span>The Opportunity: </span></strong></span></p><br><br><ul><li><span>The role operates within RBWM Contact Centre and interacts with HSBC local and international customers, the post holder must have the ability to deal with different process, different countries, where applicable, and different customer attitudes and requests daily.</span></li><li><span>We are seeking high caliber experienced digital sales agents to drive, convert and manage a seamless and efficient account opening experience for premium and high net worth customers. </span></li><li><span>This role ensures a seamless, high-touch experience from digital application to account onboarding and funding for Premier customers. Role holders are also responsible for ensuring the new to bank account applications are accurately processed, compliant with regulatory requirements and aligned to the bank’s service excellence standards. The role serves as a critical link between customer, sales, compliance and operations team to enable timely onboarding and driving funding of premium clients. </span></li></ul><br><p><span><strong><span>What you’ll do:</span></strong></span></p><br><br><br><ul><li><span>Drive, convert and manage a seamless and efficient account opening experience for premium and high net worth customers.</span></li><li><span>Complete account opening applications from new to bank customers, specifically Premier clients – review applications, working on completing pending steps / queue clearances on applications, calling and engaging customers to provide required documents, making sure all provided documents are complying with bank procedures, following up with all connected departments until account is successfully account on system.</span></li></ul><br><ul><li><span>Key responsibilities include but not limited to: </span></li></ul><br><ol><li><span><strong>Lead Management & Conversion</strong></span></li></ol><p><span>Contact and qualify digital leads promptly to understand customer needs, explain HSBC’s account proposition offerings, confirm eligibility, and drive new to bank Premier account opening.</span></p><br><br><br><p><span>Guide customers through the digital account opening journey, ensuring all documentation and KYC requirements are met. Address customer queries related to Digital onboarding, account features and funding requirements. Proactively follow up on leads to minimize drop-offs, drive account opening and funding completion.</span></p><br><br><br><ol><li><span><strong>Application processing and verification</strong>: </span></li></ol><p><span>Work on completing account opening applications and documentation (KYC, FATCA, CRS, CDD, etc) for completeness and accuracy. Conduct preliminary checks in line with internal compliance and risk policies. </span></p><br><br><br><ol><li><span><strong>Customer experience and relationship support </strong></span></li></ol><p><span>Reach out to customers in line with contact strategy to request for required documents. Provide proactive updates to customers and internal teams regarding application status. Handle queries and concerns professionally ensuring timely resolution. Uphold HSBC’s premium service standards in all interactions and deliver a premium onboarding experience that reflects the high-net-worth customers’ expectations. </span></p><br><br><br><ol><li><span><strong>Compliance and risk management </strong></span></li></ol><p><span>Adhere strictly to regulatory requirements (KYC, sanctions screening etc.) and internal policies. Escalate any suspicious activities promptly to compliance.</span></p><br><br><br><ol><li><span><strong>Collaboration and process improvement</strong></span></li></ol><p><span>Suggest process enhancements to improve turnaround time and customer satisfaction. Work closely with all concerned teams and stakeholders to resolve bottlenecks. Participate in training and quality improvement initiatives to stay updated on product and policy changes.</span></p><br><br><br><p><span>Overview</span><strong><span>: </span></strong></p><br><br><ul><li><span>Receive digital leads of prospects’ interests for Premier account opening, drive funding, support other product cross-sell efforts.</span></li><li><span>Discuss account proposition offerings, key USPs and ensure customer meets eligibility and is aware of service charges etc. </span></li><li><span>Support premium customers on completing the account opening journey</span></li><li><span>Follow up on incomplete required documents triggered by system </span></li><li><span>Validate documents submitted and provided by customer to insure complying with bank standards and policy </span></li><li><span>Provide customer answers required by risk teams (blacklist and sanctions teams) CDD / EDD for new customer profile </span></li><li><span>Following up with unreachable customers through (Calls – Emails – SMSs)</span></li><li><span>Approaching customers who are eligible for higher proposition for upgrades requests </span></li><li><span>Ensure warm handover of newly boarded customers to relationship managers or portfolio management</span></li><li><span>Updating SFE with all journey stages </span></li><li><span>Daily MIs sales reporting</span></li></ul><br><p><span><strong><span>Key Performance Indicators</span></strong></span></p><br><br><ul><li><span>Premier account opening sales</span></li><li><span>Account funding for Premier customers, in line with Bank requirements and eligibility</span></li><li><span>Application accuracy rate (error free submissions) </span></li><li><span>Turnaround time</span></li><li><span>Drive other product cross-sells</span></li><li><span>Compliance adherence </span></li></ul><br><p><span><strong><span>Impact on the Business</span></strong></span></p><br><br><p><span><strong><span>Drive Commercial outcomes Customers / Stakeholders</span></strong></span></p><br><br><ul><li><span>Provide excellent customer service to new to bank Premier customers by keeping up to date on training and internal communications</span></li><li><span>Generate customer loyalty through strong knowledge of key products and services</span></li><li><span>Owns and resolves issues and understands how and when to escalate</span></li></ul><br><p><span><strong><span>Leadership & Teamwork</span></strong></span></p><br><br><ul><li><span>Acts as a role model for our Group Values and Behaviors (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values</span></li><li><span>Values diversity amongst team</span></li></ul><p><span><strong><span>Management of Risk</span></strong></span></p><br><br><p><span>Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. </span></p><br><br><p><span><strong><span>What you will need to succeed in the role: </span></strong></span></p><br><br><ul><li><span>Proven success in converting digital leads into sales and driving funding, management of high net worth customers. High degree of professionalism and confidence in closing deals with premium customers</span></li><li><span>Consultative and advisory selling experience to customize and pitch the right offerings based on customer needs to drive Premier sales and funding. Skilled in uncovering customer goals (wealth, growth, international banking lifestyle needs etc)</span></li><li><span>Fundamental wealth and deposit product knowledge</span></li><li><span>Must be proficient in language(s) required by the process – English and Arabic</span></li><li><span>Excellent communication skills – professional and effective business writing skills, emotional intelligence to read and adapt communication styles</span></li><li><span>Sales motivated and has skillset for persuasive selling</span></li><li><span>Strong knowledge of bank procedures regarding risk and compliance – KYC, CDD, Sanctions, BMLCM</span></li><li><span>Takes pride in delivering what is promised in line with the customer and service expectations. Sales and service motivated. Wants to do a good job, is concerned about getting it right for the customer and checks everything is in order</span></li><li><span>Able to manage leads in pipeline, in line with contact and follow-up strategy.</span></li><li><span>Ability to work in a high-volume, fast paced environment is required. </span></li><li><span>Efficient in handling high volume of applications while meeting turnaround SLAs, able to prioritize cases.</span></li><li><span>Attention to detail </span></li><li><span>Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development</span></li><li><span>Proficiency with personal computers and basic software packages and specialized applications</span></li><li><span>Open to working flexible shifting schedules</span></li></ul><p><span><strong><span>What additional skills will be good to have?</span></strong></span></p><br><br><p><span>Displays patience and empathy, customer centric. Excel skillset.</span></p><br><br><p><span><strong><span>You’ll achieve more at HSBC </span></strong></span></p><br><br><p><span>HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” </span></p><br><br><br><p><span>Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. </span></p><br><br><br><p><span><strong><span>***Issued By HSBC Electronic Data Processing (Egypt) Private LTD***</span></strong></span></p><br><br><br> </div>
Role Description This is a full-time, on-site role for an Affiliate Marketing Specialist based in Qesm El Sheikh Zaid. The Affiliate Marketing Specialist will manage and grow affiliate partnerships across Augustus Media’s brands, including identifying new affiliate opportunities and onboarding partners. Daily tasks include optimizing affiliate campaigns, monitoring performance metrics, preparing reports, and collaborating with internal marketing and content teams to align offers with audience interests. The role involves negotiating commission structures, ensuring compliance with brand guidelines, and coordinating promotional calendars and creatives. The specialist will also track trends in digital and affiliate marketing, recommend improvements, and support broader marketing initiatives that drive traffic, conversions, and revenue.<br><br>Qualifications Bachelor’s degree in Marketing, Digital Marketing, Communications, Media, Business or related field. Fresh graduate to 2 years of relevant experience in affiliate marketing, digital marketing, e-commerce, performance marketing or a related field. Strong understanding of digital marketing and affiliate marketing fundamentals. Practical understanding of affiliate networks, tracking links, commission models and performance metrics. Familiarity with affiliate platforms, e-commerce platforms or performance marketing tools is an advantage. Strong Excel/Google Sheets and reporting skills. Strong analytical skills with the ability to interpret performance data. Strong written and verbal English; Arabic is an advantage. Excellent organization, attention to detail and time management. Strong communication, follow-up and partner-management skills. Commercially aware with an interest in revenue generation and digital commerce. Comfortable working in a fast-paced, high-volume media environment. Strong interest in digital media, e-commerce, content, entertainment, sports and GCC audiences. Proactive, adaptable and willing to learn new platforms, technologies and AI tools<br><br>KEY RESPONSIBILITIES<br>1- AFFILIATE PARTNERSHIPS & MANAGEMENT Identify and research relevant affiliate partners, merchants, brands and affiliate networks. Support the onboarding and management of affiliate partners across assigned categories and markets. Maintain strong relationships with affiliate networks, merchants and commercial partners. Coordinate affiliate offers, commission structures, promotional codes and campaign requirements. Monitor partner activity and identify opportunities to increase affiliate revenue. Maintain accurate affiliate partner information, agreements, links and promotional details.<br>2- AFFILIATE CAMPAIGNS & CONTENT Execute affiliate campaigns across web, social media, email and other digital channels. Coordinate with Editorial, Content, Social Media, SEO and Commercial teams on affiliate opportunities. Identify products, services, offers and promotions that are relevant to Augustus Media audiences. Support the development of affiliate-focused content, including articles, product recommendations, deals, guides and promotional content. Ensure affiliate links, tracking codes and promotional assets are correctly implemented. Coordinate campaign assets, copy, links, scheduling and tracking requirements.<br>3- REVENUE & PERFORMANCE OPTIMIZATION Monitor affiliate revenue, clicks, conversions, commission rates, CTR, conversion rate and EPC. Track performance by partner, campaign, brand, market and content type. Identify high-performing partners, products, offers and content opportunities. Recommend optimization opportunities to improve conversion and revenue. Test different offers, placements, calls-to-action and content formats where required. Identify underperforming campaigns and recommend corrective actions. Support monthly affiliate revenue targets and forecasting.<br>4- GCC & COMMERCIAL SUPPORT Support affiliate marketing activities across Dubai, KSA and other GCC markets. Identify relevant regional brands, merchants, products and services. Monitor GCC e-commerce, consumer and affiliate marketing trends. Support Gulf Commercial teams with affiliate opportunities and campaign requirements. Support seasonal and commercial campaigns including Ramadan, Eid, Black Friday, travel periods and major shopping occasions. Identify opportunities to expand affiliate revenue across relevant GCC categories.<br><br>5- AFFILIATE PLATFORM & TRACKING OPERATIONS Maintain accurate affiliate links, tracking codes, promotional codes and campaign information. Monitor affiliate platforms and networks to ensure campaigns are active and tracking correctly. Conduct regular affiliate link and tracking QA checks. Identify and report broken links, incorrect tracking or missing affiliate attribution. Monitor transactions, commissions, refunds and potential reporting discrepancies. Ensure affiliate campaigns comply with partner requirements and agreed commercial terms.<br>6- REPORTING & AFFILIATE OPERATIONS Maintain accurate affiliate performance trackers and reports. Prepare regular reports covering revenue, clicks, conversions, commissions and partner performance. Provide insights on campaign and partner performance. Maintain organized affiliate calendars, partner databases and campaign trackers. Track affiliate revenue against targets and identify performance gaps. Support the Affiliate / Commercial Manager with performance analysis and business reviews. Ensure affiliate data is accurate, up to date and delivered on time.
<p><h4>About the company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Learning & Development Specialist ensures the effective delivery of training solutions across stores and regional levels, aligning with the Learning Service Level Agreement (SLA). The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency. The specialist works collaboratively with store management teams, HR business partners, facilitators, and subject matter experts to ensure that learning solutions are executed on time and with impactful outcomes. The role involves balancing strategic planning with operational execution, supporting mandatory and compliance requirements, behavioral development, and contributing to regional learning initiatives.</p>
<h4>What you will do</h4>
<p><strong>Learning planning & SLA delivery</strong><br>
Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.<br>
Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).<br>
Achieve stakeholder alignment across Store Management, HRBP, Regional L&D.</p>
<p><strong>Training deployment & coordination</strong><br>
Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning in line with learning pathways and priorities.<br>
Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.<br>
Maintain an active pool of facilitators and buddies.</p>
<p><strong>Learning experience & engagement</strong><br>
Drive learning engagement through campaigns, communication, and social learning initiatives.<br>
Promote a strong learning culture aligned with IKEA values and ways of working.<br>
Execute engagement campaigns successfully and achieve high learning participation and completion rates.</p>
<p><strong>Monitoring, reporting & quality assurance</strong><br>
Monitor learning delivery, completion, and certification through agreed platforms and dashboards.<br>
Ensure accuracy, compliance, and timely reporting in line with SLA standards.<br>
Deliver monthly learning dashboards on time and achieve certification and compliance targets.</p>
<p><strong>Stakeholder partnership</strong><br>
Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.<br>
Support managers in enabling development, performance cycles, and individual development plans (IDPs).<br>
Ensure manager satisfaction and successful learning enablement during key people cycles.</p>
<p><strong>Continuous improvement & regional and retail division contribution</strong><br>
Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.<br>
Share insights, best practices, and learning outcomes with regional stakeholders.<br>
Participate actively in regional learning initiatives and ensure effective communication of best practices.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.</li>
<li>Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.</li>
<li>Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co-workers.</li>
<li>Adaptability to a fast-paced retail environment, maintaining flexibility and positivity in shifting priorities.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.</li>
<li>1-3 years of experience in Learning & Development, HR, or a people support role, preferably within a retail or operational environment.</li>
<li>Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.</li>
<li>Strong organizational, planning, and follow-up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders.</li>
</ul>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…</p></p><p></p>