Information Systems Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Muller's Solutions is seeking a highly skilled Integration/Infrastructure Specialist (MID Server, GCP, SSO) to join our team and support enterprise integration and infrastructure initiatives within the ServiceNow ecosystem.<br> The ideal candidate will possess strong expertise in ServiceNow integrations, MID Server administration, Google Cloud Platform (GCP), and Single Sign-On (SSO) technologies to ensure secure, reliable, and scalable platform connectivity.<br> Key Responsibilities: Design, implement, and maintain integrations between ServiceNow and external systems.<br> Install, configure, upgrade, and troubleshoot ServiceNow MID Servers.<br> Monitor and ensure the health, performance, and availability of MID Servers across environments.<br> Design and support secure authentication and authorization mechanisms, including SSO implementations.<br> Configure and maintain identity federation solutions using SAML 2.<br>0, OAuth 2.<br>0, OpenID Connect (OIDC), and LDAP/Active Directory.<br> Develop and maintain integrations using REST, SOAP APIs, Integration Hub, and other middleware technologies.<br> Collaborate with infrastructure, security, and application teams to ensure seamless connectivity and data exchange.<br> Support ServiceNow Discovery, Orchestration, and Cloud integrations utilizing MID Servers.<br> Manage and support integrations with Google Cloud Platform (GCP) services.<br> Troubleshoot integration and infrastructure-related issues and perform root cause analysis.<br> Ensure compliance with security, governance, and infrastructure standards.<br> Create and maintain technical documentation, architecture diagrams, and operational procedures.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 5+ years of experience in integration and infrastructure support within enterprise environments.<br> Hands-on experience with ServiceNow MID Server installation, configuration, and administration.<br> Strong knowledge of Google Cloud Platform (GCP) services and infrastructure.<br> Experience implementing and supporting Single Sign-On (SSO) solutions using SAML, OAuth, and OIDC.<br> Strong understanding of networking concepts, including DNS, firewalls, proxies, SSL/TLS, and load balancers.<br> Experience developing and troubleshooting REST and SOAP API integrations.<br> Experience with LDAP, Active Directory, and identity management solutions.<br> Knowledge of scripting languages such as JavaScript, PowerShell, Python, or Shell scripting.<br> Strong analytical, troubleshooting, and problem-solving skills.<br> Preferred Qualifications: ServiceNow Certified System Administrator (CSA).<br> Experience with ServiceNow Integration Hub and Discovery.<br> Google Cloud certifications (e.<br>g., Associate Cloud Engineer, Professional Cloud Architect) are a plus.<br> Experience with cloud security and identity/access management concepts.<br> Familiarity with DevOps and CI/CD practices.<br> Experience working in Agile/Scrum environments.<br> Key Skills: ServiceNow MID Server Google Cloud Platform (GCP) Single Sign-On (SSO) SAML 2.<br>0, OAuth 2.<br>0, OpenID Connect (OIDC) REST/SOAP APIs Integration Hub LDAP &amp; Active Directory Networking &amp; Security Troubleshooting &amp; Root Cause Analysis ServiceNow Discovery &amp; Orchestration</span> </div>

<p>Role Summary: The AWS Solutions Architect will play a critical role in designing, implementing, and optimizing Amazon Connect contact center solutions for our clients. The ideal candidate will possess deep expertise in Amazon Web Services (AWS), a comprehensive understanding of contact center operations, and the ability to translate complex business requirements into effective technical solutions.</p><p>Key Responsibilities:</p><ul><li>Solution Design: Design robust, scalable, and secure Amazon Connect solutions, encompassing call flows, IVR, chatbots, and integration with other AWS services and third-party systems.</li><li>Implementation: Lead the deployment of Amazon Connect projects, ensuring solutions are delivered according to client specifications, timelines, and budgets.</li><li>Optimisation: Continuously assess and refine Amazon Connect configurations to enhance performance, efficiency, and customer experience.</li><li>Stakeholder Collaboration: Collaborate closely with business stakeholders, project managers, and development teams to gather requirements and deliver client-specific solutions.</li><li>Technical Leadership: Provide technical guidance and mentorship to junior architects and developers, fostering a culture of continuous learning and development.</li><li>Documentation: Develop and maintain comprehensive documentation for architectural designs, implementation plans, and operational procedures.</li><li>Training: Conduct training sessions for internal teams and clients to ensure effective utilization of Amazon Connect solutions.</li><li>Compliance and Security: Ensure that all solutions adhere to industry standards, regulatory requirements, and PwC s security policies.</li></ul><p>Preferred Skills and Experience:</p><p>Education: Bachelor s degree in Computer Science, Information Technology, or a related field (Master s preferred).</p><p>Experience: Experience in cloud architecture and AWS services. Hands-on experience with Amazon Connect. Proven track record of designing and deploying contact center solutions.</p><p>Technical Skills: Proficiency in AWS services including Lambda, S3, DynamoDB, IAM, and CloudFormation. Strong knowledge of telephony, VoIP, IVR, and contact center technologies. Experience with programming languages such as Python, JavaScript, or Node.js. Familiarity with CRM systems (e.g., Salesforce, Zendesk) and integration best practices.</p><p>Certifications: AWS Certified Solutions Architect Associate or Professional; additional certifications in Amazon Connect are a plus.</p><p>Soft Skills: Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proven ability to manage multiple projects and priorities in a fast-paced environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in Computer Science, Information Technology, or a related field (Master s preferred).</p><p>Experience: Experience in cloud architecture and AWS services. Hands-on experience with Amazon Connect. Proven track record of designing and deploying contact center solutions.</p><p>Technical Skills: Proficiency in AWS services including Lambda, S3, DynamoDB, IAM, and CloudFormation. Strong knowledge of telephony, VoIP, IVR, and contact center technologies. Experience with programming languages such as Python, JavaScript, or Node.js. Familiarity with CRM systems (e.g., Salesforce, Zendesk) and integration best practices.</p><p>Certifications: AWS Certified Solutions Architect Associate or Professional; additional certifications in Amazon Connect are a plus.</p><p>Soft Skills: Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proven ability to manage multiple projects and priorities in a fast-paced environment.</p>

???? We’re Hiring | Operations Supervisor???? Cairo – Fifth Settlement???? Reports To: Operations Manager<br>???? Join WAVES and lead the next level of customer experience in the Gulf market! WAVES is a fast-growing company providing innovative booking and digital solutions for the Gulf market. We are looking for an experienced Operations Supervisor to manage daily operations, improve service quality, and ensure exceptional customer satisfaction.<br>Key Responsibilities:✅ Manage daily operations and ensure workflow efficiency.✅ Lead and support the Operations Team to achieve KPIs.✅ Monitor customer service quality and operational performance.✅ Follow up on bookings, customer requests, and escalations.✅ Prepare reports, analyze performance data, and improve processes.✅ Coordinate with Customer Service, Sales, Marketing, and other departments.<br>Requirements:???? Bachelor’s degree in Business Administration or related field.???? 3+ years of experience in Operations, Customer Service, or Call Center.???? Proven team leadership or supervisory experience.???? Strong communication, leadership, and problem-solving skills.???? Ability to work under pressure and manage multiple priorities.???? Gulf market experience is highly preferred. Technical Skills:???? CRM systems and customer management tools.???? Call Center platforms and ticketing systems.???? Advanced Microsoft Excel for reporting and KPI tracking.???? Power BI knowledge is an advantage.???? Experience with booking platforms or digital applications is preferred.<br>???? Apply Now: Send your updated CV and join the WAVES success journey.#WAVES #Hiring #Operations Supervisor #Operations Management #Customer Experience #Cairo Jobs #Egypt Jobs #Gulf Market

Company Description Hak Trak Networks is a pioneering company in the Middle East, specializing in the design, construction, and application of Artificial Intelligence (AI) and Machine Learning in cybersecurity. We offer innovative security solutions to businesses of all sizes through our cutting-edge technology and seasoned professionals. Our comprehensive services protect systems from evolving cyber threats, and we provide training to help enterprises manage cybersecurity risks. With extensive expertise, Hak Trak Networks is well-equipped to handle complex security challenges and safeguard critical data and infrastructure.<br>Role Description This is a remote internship role for a Penetration Testing (Pentest) Intern. The intern will assist in performing security assessments, vulnerability identification, penetration testing activities, and attack surface analysis across web applications, networks, and systems. Interns will gain hands-on experience in offensive security methodologies, vulnerability validation, and reporting under the guidance of experienced cybersecurity professionals.<br>Qualifications Knowledge of Penetration Testing methodologies and best practices Strong analytical and problem-solving skills Understanding of Cybersecurity fundamentals and common attack vectors Familiarity with Web Application Security concepts (OWASP Top 10) Basic knowledge of Network Security and Vulnerability Assessment Understanding of reconnaissance and information gathering techniques Familiarity with security tools such as Nmap, Burp Suite, Wireshark, or similar Effective communication and technical documentation skills Ability to work independently in a remote environment Enrollment in a relevant degree program (e.g., Computer Science, Cybersecurity) or equivalent practical experience is a plus<br>Apply Now: academy@haktraknetworks.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>The P&amp;C Specialist supports the daily People &amp; Culture operations and helps ensure a positive, professional, and engaging work environment. The role supports recruitment, onboarding, employee relations, training coordination, attendance, personnel administration, and employee engagement while ensuring compliance with company policies and local labor regulations.</p><p><strong>Key Responsibilities</strong></p><p><strong>Recruitment &amp; Onboarding</strong></p><ul><li>Support the recruitment process, including posting vacancies, screening CVs, arranging interviews, and communicating with candidates.</li><li>Prepare job offers and required employment documentation.</li><li>Coordinate the onboarding and induction process for new employees.</li><li>Ensure new employees complete all required documents and receive the necessary information about hotel policies and procedures.</li><li>Coordinate with relevant departments to ensure a smooth joining experience.</li></ul><p><strong>Personnel &amp; Administration</strong></p><ul><li>Maintain accurate and updated employee records and personnel files.</li><li>Prepare HR letters, certificates, contracts, and other employee-related documents.</li><li>Monitor attendance, absence, annual leave, sick leave, and other employee records.</li><li>Support payroll preparation by providing accurate attendance and employee information.</li><li>Ensure employee documentation complies with company requirements and Egyptian labor regulations.</li></ul><p><strong>Employee Relations &amp; Engagement</strong></p><ul><li>Act as a point of contact for employees regarding routine P&amp;C inquiries.</li><li>Support a positive work environment and encourage open communication between employees and management.</li><li>Assist in handling employee concerns professionally and confidentially.</li><li>Coordinate employee engagement activities, celebrations, recognition programs, and internal events.</li><li>Support initiatives that improve employee satisfaction and workplace culture.</li></ul><p><strong>Learning &amp; Development</strong></p><ul><li>Coordinate training sessions and maintain training records.</li><li>Support employee induction and mandatory training programs.</li><li>Follow up with departments regarding training attendance and completion.</li><li>Assist in identifying training and development needs.</li></ul><p><strong>Performance &amp; Development</strong></p><ul><li>Support the performance review process and ensure required documentation is completed on time.</li><li>Maintain records related to employee performance and development plans.</li><li>Assist managers with P&amp;C procedures and documentation when required.</li></ul><p><strong>Policies &amp; Compliance</strong></p><ul><li>Ensure P&amp;C policies and procedures are properly communicated and followed.</li><li>Maintain confidentiality of employee and company information.</li><li>Support compliance with labor law, health and safety requirements, and company standards.</li><li>Assist with P&amp;C reports, audits, and required documentation.</li></ul><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, Management, or a related field.</li><li>Previous experience in Human Resources / People &amp; Culture, preferably within the hospitality industry.</li><li>Good knowledge of HR administration and Egyptian labor regulations.</li><li>Good command of English and Arabic.</li><li>Good knowledge of Microsoft Office applications.</li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li>Strong communication and interpersonal skills.</li><li>Good organizational and time-management skills.</li><li>Attention to detail and accuracy.</li><li>Ability to maintain confidentiality.</li><li>Positive and professional attitude.</li><li>Ability to work effectively with employees at different levels.</li><li>Problem-solving and teamwork skills.</li><li>Ability to handle multiple tasks and priorities.</li></ul><p><strong>Key Success Measures</strong></p><ul><li>Accuracy and completeness of employee records.</li><li>Timely completion of recruitment and onboarding processes.</li><li>Effective coordination of P&amp;C activities and training.</li><li>Employee satisfaction and engagement.</li><li>Compliance with company policies and labor regulations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, Management, or a related field.</p><ul><li>1-3 years of experience in Human Resources / People &amp; Culture; hospitality experience is preferred.</li><li>Good knowledge of Egyptian Labor Law, Social Insurance, and HR procedures.</li><li>Good command of English and Arabic, both written and spoken.</li><li>Good computer skills, especially Microsoft Office (Word, Excel, PowerPoint, and Outlook).</li><li>Familiarity with HR systems and payroll/attendance systems is an advantage.</li><li>Good understanding of recruitment, onboarding, personnel administration, employee relations, and training coordination.</li><li>Strong communication and interpersonal skills with the ability to deal professionally with employees at all levels.</li><li>Strong organizational skills, attention to detail, and ability to manage multiple priorities.</li><li>Ability to handle confidential and sensitive employee information professionally.</li><li>Positive attitude, teamwork mindset, and a people-oriented approach.</li><li>Previous experience in an international hotel chain or hospitality environment is an advantage.</li></ul>

Company Description TP Cairo EG is part of a global customer experience and contact center services organization, supporting international clients across various industries. The Cairo site focuses on delivering high-quality English-language support for overseas accounts, with a strong emphasis on service excellence and operational efficiency. Team members work in a structured, professional environment with clear performance standards and training opportunities. The company values reliability, strong communication skills, and a commitment to helping customers resolve their inquiries effectively.<br>Role Description This is a full-time, on-site Call Centre role located in New Cairo, supporting English accounts at B2/C1 proficiency level. Team members handle inbound and outbound calls, respond to customer inquiries, and provide accurate information regarding products, services, and account details. Daily tasks include listening carefully to customer concerns, resolving issues, escalating complex cases when needed, and documenting interactions in company systems. The role involves adhering to call center procedures, meeting performance targets such as quality and productivity, and maintaining professional communication standards in English. Employees are expected to collaborate with their team, participate in training, and follow company policies and guidelines.<br>Qualifications<br> <br>Strong English communication skills (spoken and written) with proficiency at B2/C1 level. Customer Service experience or skills, including handling inquiries, resolving issues, and maintaining professionalism. English Teaching or Training background that supports clear, structured communication and guidance for customers. Translation skills that help interpret and clarify information accurately between parties when needed. Ability to work on-site in New Cairo on a full-time basis and comply with shift schedules. Comfort with basic computer applications, call center software, and data entry. Strong listening skills, patience, and problem-solving abilities in customer interactions. Minimum of a relevant high school diploma; university degree or equivalent is beneficial. Previous call center or contact center experience is an advantage but not mandatory.

Company Description COB Solution supports medical providers by improving operational efficiency, streamlining workflows, and delivering innovative solutions that enhance patient care. The organization focuses on helping healthcare teams work more effectively, reduce administrative burdens, and allocate more time to patient-focused activities. By combining technology and process optimization, COB Solution aims to accelerate growth for medical practices and healthcare businesses. Team members contribute directly to better healthcare outcomes through reliable, high-quality support services. Role Description The English Customer Service (B2–C1) role at COB Solution is a full-time, on-site position based in El Maadi El Gadida. The role involves handling inbound and outbound customer inquiries in English via phone, email, and chat, providing accurate information and resolving issues in a timely, professional manner. Daily tasks include clarifying customer needs, documenting interactions in internal systems, and following established procedures to ensure consistent, high-quality service. The individual will collaborate with internal teams to escalate and resolve complex cases, support process improvements, and maintain service standards aligned with healthcare clients’ expectations. The position also includes participating in ongoing training, applying feedback to improve performance, and supporting a positive, service-oriented team environment. Qualifications<br>Strong English communication skills (B2–C1 level) for clear, professional verbal and written interactions with customers and colleagues. Customer Service experience with a focus on active listening, problem-solving, and maintaining a courteous, patient-centered approach. English Teaching or Training experience beneficial for supporting peer learning, onboarding new team members, or explaining processes clearly. Translation skills in English and another language are an advantage for assisting diverse customer groups and clarifying complex information. Additional qualifications such as prior work in healthcare or contact centers, familiarity with CRM systems, and strong time-management and organizational abilities. Ability to work on-site in El Maadi El Gadida, collaborate in a team environment, and adapt to structured procedures and performance targets.

Company Description COB Solution supports medical providers by improving operational efficiency, streamlining workflows, and delivering innovative solutions that enhance patient care. The organization focuses on helping healthcare teams work more effectively, reduce administrative burdens, and allocate more time to patient-focused activities. By combining technology and process optimization, COB Solution aims to accelerate growth for medical practices and healthcare businesses. Team members contribute directly to better healthcare outcomes through reliable, high-quality support services.<br>Role Description The English Customer Service (B2–C1) role at COB Solution is a full-time, on-site position based in El Maadi El Gadida. The role involves handling inbound and outbound customer inquiries in English via phone, email, and chat, providing accurate information and resolving issues in a timely, professional manner. Daily tasks include clarifying customer needs, documenting interactions in internal systems, and following established procedures to ensure consistent, high-quality service. The individual will collaborate with internal teams to escalate and resolve complex cases, support process improvements, and maintain service standards aligned with healthcare clients’ expectations. The position also includes participating in ongoing training, applying feedback to improve performance, and supporting a positive, service-oriented team environment.<br>Qualifications<br> <br>Strong English communication skills (B2–C1 level) for clear, professional verbal and written interactions with customers and colleagues. Customer Service experience with a focus on active listening, problem-solving, and maintaining a courteous, patient-centered approach. English Teaching or Training experience beneficial for supporting peer learning, onboarding new team members, or explaining processes clearly. Translation skills in English and another language are an advantage for assisting diverse customer groups and clarifying complex information. Additional qualifications such as prior work in healthcare or contact centers, familiarity with CRM systems, and strong time-management and organizational abilities. Ability to work on-site in El Maadi El Gadida, collaborate in a team environment, and adapt to structured procedures and performance targets.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Job Responsibilities:Responsible for bridging business needs and technical solutions by analyzing, documenting, and translating customer requirements into clear system and functional specifications. Supports both pre-sales and project implementation phases, ensuring delivery of optimal, scalable, and value-driven solutions while maintaining strong customer engagement and internal team alignment. Plan and manage analysis activities during both pre-proposal preparation and implementation phases Conduct requirements elicitation through interaction with potential and existing customers, including Orientation sessions, Questionnaire’s preparation, Requirements-gathering interviews & Findings and validation workshops. Analyze business and user requirements to address customer needs and recommend optimal business and technical solutions, while informing clients of realistic technical constraints Interpret business and user requirements into clear, structured, and comprehensive documentation Align with technical and solution teams to map user requirements into practical system and workflow specifications Support design, development, and testing teams during implementation and transfer business knowledge. Support RFI / RFQ / RFP business inquiries and proposal preparation. Provide day-to-day performance management for subordinates, including feedback, coaching, career development, and disciplinary actions.<br>Required Qualifications:Bachelor’s in computer science or equivalent. Minimum 8–10 years of experience in the same or related industry Strong combination of technical expertise and business leadership skills Solid awareness of technical architecture, workflow engines, and industry trends Good understanding of GIS concepts, spatial data, and GIS-based applications Very good understanding of business processes, business cycles, and multi-market exposure Awareness of workflow engine concepts, including process automation, approvals, orchestration, and state management Understanding of GIS concepts and applications, including spatial data, maps, layers, and GIS-enabled systems Experience in enterprise software solutions and digital transformation projects Experience working on systems that integrate GIS, workflow engines, and business process automation Strong documentation skills (BRD, FRD, SRS, use cases, user stories). Fluency in English and Arabic (spoken and written).

Commercial Assistant<br>???? Full-Time | On-Site???? Sheikh Zayed, Giza<br>We are looking for a motivated and detail-oriented Commercial Assistant to support our Business Development and Commercial activities. This role offers an excellent opportunity for early-career professionals who are passionate about technology, market research, business development, and working with international markets.<br>Key Responsibilities<br>• Conduct market and industry research across Egypt, GCC, Europe, and the USA.• Support lead generation and opportunity identification activities.• Maintain and update CRM records and sales pipelines.• Prepare presentations, reports, and commercial documents.• Assist in proposal preparation and coordination.• Perform competitor analysis and market intelligence activities.• Utilize AI tools to improve productivity, research, and content development.• Support the Commercial Manager in managing opportunities and client communications.• Collaborate with technical and marketing teams to support business growth initiatives.<br>Requirements<br>✔ Bachelor's degree in Engineering, Computer Science, Information Systems, Business Informatics, or a related technology discipline.<br>✔ 1–3 years of experience in business development, commercial operations, sales support, market research, or related fields.<br>✔ Excellent written and spoken English is mandatory.<br>✔ Experience using CRM systems and maintaining sales pipelines.<br>✔ Good market research and analytical skills.<br>✔ Familiarity with AI tools such as Chat GPT, Copilot, Gemini, Perplexity, or similar productivity platforms.<br>✔ Strong communication, presentation, and organizational skills.<br>✔ Advanced Microsoft Office skills, especially Power Point and Excel.<br>✔ Ability to work independently and manage multiple priorities.<br>Preferred Qualifications<br>• Graduates of the American University in Cairo (AUC) or the British University in Egypt (BUE) are preferred.• Experience in technology, software, Saa S, digital transformation, or related industries is a plus.• Knowledge of Linked In Sales Navigator or similar research tools is an advantage.<br>If you are passionate about technology, business growth, and learning in a dynamic environment, we would be pleased to hear from you.

Company Description Icon Hospitality Egypt is a fast-growing hospitality group known for vibrant, high-energy dining concepts in premium locations. The group operates standout venues including Sangria & Tequila in New Cairo, 25 at Fairmont Nile City Hotel, and Sangria & Mokhito in El Sahel, with additional upscale destinations in the pipeline. Icon Hospitality focuses on delivering memorable guest experiences that go beyond food and drink, creating lively atmospheres and distinctive social settings. Team members join a dynamic environment that values creativity, service excellence, and genuine hospitality. Role Description This is a full-time, on-site Restaurant Reservations Agent role based in New Cairo. The Restaurant Reservations Agent will handle incoming reservation requests via phone, messaging platforms, and online booking systems, ensuring accurate and timely confirmations. The role includes managing reservation schedules and guest lists, optimizing table allocation to maximize capacity while maintaining service quality. The agent will respond to guest inquiries, provide information about menus, special events, and policies, and support any special requests or occasions. Daily tasks also involve coordinating with the host/hostess and service teams, updating reservation changes or cancellations, maintaining organized records, and upholding Icon Hospitality’s standards for guest service and professionalism. Qualifications Strong customer service and guest relations skills, with a friendly, professional, and solution-oriented approach. Excellent verbal and written communication skills. Comfort using reservation systems, messaging apps, and standard office software; quick to learn new digital tools. Strong organizational and time management abilities, with attention to detail and accuracy in handling bookings and guest information. Ability to work on-site in New Cairo during shifts that may include evenings, weekends, and holidays. Previous experience in hospitality, front-of-house, call center, or customer support is preferred but not mandatory.<br>High school diploma or equivalent required; further education in hospitality or related fields is a plus.

<p>&nbsp;</p><ul><li><p> Prepare and review mechanical shop drawings and submittals for HVAC, plumbing, and firefighting systems</p></li><li><p> Develop detailed material takeoffs and quantity estimates for mechanical systems</p></li><li><p> Review technical specifications and ensure compliance with project requirements</p></li><li><p> Coordinate with site engineers to address technical queries and resolve design issues</p></li><li><p> Create and maintain as-built drawings based on site modifications</p></li><li><p> Analyze and resolve MEP clashes through coordination with other disciplines</p></li><li><p> Assist in reviewing contractor variations and technical claims</p></li><li><p> Prepare technical reports and documentation for project meetings</p></li><li><p> Support procurement processes by reviewing material submittals against specifications</p></li><li><p> Develop installation methodologies and technical procedures</p></li><li><p> Calculate load requirements for mechanical systems</p></li><li><p> Verify compliance of designs with applicable codes and standards</p></li><li><p> Support site engineers with technical information and clarifications</p></li><li><p> Collecting, survaying material and Equipment prices ,Prices Estimations and dealing with Suppliers</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p> Bachelor's degree in Mechanical Engineering</p></li><li><p> 3-5 years of experience in mechanical technical office roles</p></li><li><p> Strong proficiency in AutoCAD and BIM software (Revit MEP preferred)</p></li><li><p> Experience with mechanical calculation software and tools</p></li><li><p> Knowledge of international mechanical codes and standards (ASHRAE, NFPA, etc.)</p></li><li><p> Experience in hospital or healthcare facility projects (preferred) </p></li><li><p>Strong analytical and problem-solving abilitie</p></li><li><p> Excellent attention to detail and accuracy in technical documentation</p></li><li><p> Good communication skills to coordinate with site teams and consultants</p></li><li><p> Ability to read and interpret complex mechanical drawings and specifications</p></li><li><p> Proficiency in MS Office applications, particularly Excel for calculations</p></li><li><p> Experience with clash detection and coordination procedures</p></li></ul><p></p>

<p>The Senior MEP Engineer will provide broader technical and operational supervision over both the Electrical and Mechanical Sections within the Maintenance Department. This position is required to support the Head of Maintenance in managing daily engineering operations, coordinating between disciplines and ensuring proper follow-up on all MEP-related works. The scope of this position will include, but will not be limited to: Electrical systems, panels, lighting, power distribution and generators. Mechanical systems, HVAC, pumps, plumbing and drainage. Preventive and corrective maintenance activities. Contractor and service-provider performance. Technical shutdowns, inspections and major breakdown follow-up. Work-order monitoring, backlog control and technical reporting. Support in reviewing technical offers, quotations, method statements and material requests.</p><p><strong>Desired Candidate Profile</strong></p><p>The recommended candidate profile is as follows: Bachelor s degree in Mechanical, Electrical or Electromechanical Engineering. Strong experience in preventive maintenance, corrective maintenance, troubleshooting and technical reporting. Minimum of 10 years of relevant experience in MEP maintenance and facilities management. Strong knowledge of both electrical and mechanical building systems. Experience in managing multidisciplinary maintenance teams and contractors. Ability to monitor SLAs, KPIs, contractor performance and work-order closure. Strong coordination, leadership and communication skills. Previous experience in large facilities such as universities, hospitals, hotels, malls, airports or similar complex operations is preferred. Certified IFMA, CFM or any relevant facility management courses are a plus. Applications will be reviewed until the position is filled. For further information, please contact the Human Resources Department (EMAIL_ADDRESS).</p>

<p>A leading construction company located in 6th of October is looking to hire experienced professionals for the Electrical Technical Office Engineer position.</p><p>Responsibilities:</p><ul><li><strong>Electrical Shop Drawings:</strong> Prepare high-quality shop drawings for all electrical systems, including lighting layouts, power distribution, cable trays, grounding, lightning protection, and low current systems (fire alarm, CCTV, data/telephone, access control, public address).</li><li><strong>MEP Coordination &amp; Clash Detection:</strong> Coordinate electrical systems with structural, architectural, and mechanical (HVAC/Plumbing) layouts. Prepare composite coordination drawings to resolve routing conflicts before construction.</li><li><strong>Electrical Calculations:</strong> Perform and review electrical engineering calculations, including voltage drop, cable sizing, short circuit calculations, panel board scheduling, and lighting design calculations.</li><li><strong>Material Submittals &amp; Technical Procurement:</strong> Prepare, review, and follow up on electrical material submittals (data sheets, compliance sheets, certificates) in accordance with project specifications for consultant approval.</li><li><strong>Quantity Surveying (QS):</strong> Perform precise quantity take-offs (QTO) for all electrical materials (cables, conduits, fixtures, devices, and panel boards) to support procurement, subcontractor billing, and client progress invoices.</li><li><strong>RFI &amp; Subcontractor Support:</strong> Identify gaps, clashes, or discrepancies in design packages and draft technical Requests for Information (RFIs). Review and evaluate technical offers from electrical subcontractors and suppliers.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Electrical Power Engineering.</p><p>Expert proficiency in AutoCAD, and MS Excel.</p><p>Deep understanding of international and local electrical codes and standards.</p><p>Strong communication, analytical, and coordination skills to interface effectively with site engineers, other MEP disciplines, and consultant representatives.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Senior MEP Engineer will provide broader technical and operational supervision over both the Electrical and Mechanical Sections within the Maintenance Department. This position is required to support the Head of Maintenance in managing daily engineering operations, coordinating between disciplines and ensuring proper follow-up on all MEP-related works.<br>The scope of this position will include, but will not be limited to:<br>• Electrical systems, panels, lighting, power distribution and generators. <br>• Mechanical systems, HVAC, pumps, plumbing and drainage. <br>• Preventive and corrective maintenance activities. <br>• Contractor and service-provider performance. <br>• Technical shutdowns, inspections and major breakdown follow-up. <br>• Work-order monitoring, backlog control and technical reporting. <br>• Support in reviewing technical offers, quotations, method statements and material requests. <br>The recommended candidate profile is as follows:<br>• Bachelor’s degree in Mechanical, Electrical or Electromechanical Engineering.<br>• Strong experience in preventive maintenance, corrective maintenance, troubleshooting and technical reporting. <br>• Minimum of 10 years of relevant experience in MEP maintenance and facilities management. <br>• Strong knowledge of both electrical and mechanical building systems. <br>• Experience in managing multidisciplinary maintenance teams and contractors. <br>• Ability to monitor SLAs, KPIs, contractor performance and work-order closure. <br>• Strong coordination, leadership and communication skills. <br>• Previous experience in large facilities such as universities, hospitals, hotels, malls, airports or similar complex operations is preferred. <br>• Certified IFMA, CFM or any relevant facility management courses are a plus. <br>Applications will be reviewed until the position is filled.<br>For further information, please contact the Human Resources Department (hr@guc.edu.eg).</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities Promote and sell Hajj and Umrah programs to prospective customers. Respond to customer inquiries and provide accurate information about travel packages, accommodation, transportation, and included services. Follow up with leads and convert inquiries into confirmed bookings. Collect and review required customer documents for visa processing. Coordinate with internal operations teams to ensure smooth service delivery. Maintain accurate customer records using CRM and booking systems. Prepare and update sales reports and customer follow-up records. Provide continuous support to customers before, during, and after their travel. Build strong relationships with customers to encourage repeat business and referrals. Achieve individual and team sales targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Tourism, Business Administration, Commerce, Marketing, or a related field.</li><li>2 5 years of experience in Religious Tourism Sales.</li><li>Proven experience selling Hajj and Umrah packages is mandatory.</li><li>Experience working in travel agencies, tourism companies, or Hajj &amp; Umrah operators is preferred.</li><li>Strong sales, negotiation, and closing skills.</li><li>Excellent communication and customer service abilities.</li><li>Good understanding of Hajj &amp; Umrah procedures and visa requirements.</li><li>Ability to manage customer objections and convert leads into sales.</li><li>Strong organizational and time management skills.</li><li>Ability to work under pressure and meet sales targets.</li><li>Good problem-solving skills and attention to detail.</li><li>Good knowledge of Microsoft Office.</li><li>Experience using CRM systems.</li><li>Familiarity with reservation and booking systems.</li><li>Proficiency in email communication and WhatsApp Business.</li><li>Arabic: Native or Fluent.</li><li>English: Good command.</li></ul><p></p></section>

<ul><li>Manage and supervise daily administrative tasks and office operations.</li><li>Organize and prepare management and board meetings (agenda, minutes, and follow-up).</li><li>Communicate board decisions to relevant departments and track implementation.</li><li>Maintain organized filing systems and documentation.</li><li>Ensure compliance with company policies and internal procedures</li><li>Support management with reports, correspondence, and presentations.</li><li>Identify administrative gaps and suggest process improvements.</li><li>Coordinate internal training sessions related to governance and compliance.</li><li>Handle confidential information with professionalism.</li></ul><p>&nbsp;</p>