Head Pastry Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b><span>Assistant Outlet</span><span>Manager</span><span>– Four Seasons Hotel Cairo at Nile Plaza, Egypt</span></b></p><br><br><br><p><b><span>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</span></b></p><br><br><p><span><span>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and</span><span>encourage</span><span>to offer phenomenal service</span><span>. </span></span></p><br><br><p><span><span>We seek</span><span>the creative</span><span>talents that are well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept</span><span>. </span></span></p><br><br><br><p><b><span>The Role of</span><span>Assistant</span><span>Outlet Manager:</span></b></p><br><br><p><span><span>We are currently seeking an</span><span>Assistant Outle</span><span>t Manager</span><span>that is well-mannered, visionary, and passionate, who</span><span>has the ability to</span><span>develop &amp; maintain an elegantly appointed environment with superior staff dedicated to an attentive, distinctive experience for all dining periods</span><span>, as well as the ability to hire, train, supervise &amp; discipline all outlet staff and the ability to maintain a friendly yet</span><span>unobtrusive manner with all guests.</span></span></p><br><br><br><p><b><span>Our Ideal</span><span>Assistant</span><span>Outlet Manager:</span></b></p><br><br><p><span><span>Our ideal</span><span>Assistant Outlet</span><span>Manager</span><span>must have excellent reading, writing &amp; oral</span><span>proficiency</span><span>in the English language</span><span>&amp; good computer skills</span><span>, with a college degree preferabl</span><span>y in hotel &amp; restaurant management while</span><span>possessing</span><span>2-3 years of experience as an Assistant</span><span>Outlet Assistant Manager</span><span>with a minimum</span><span>1 year</span><span>fine</span><span>dining experience</span><span>.</span><span>Must also have thorough knowledge of service, cost control in F&amp;B, labor controls, menu writing, maintenance,</span><span>merchandising</span><span>and accounting.</span></span></p><br><br><br><p><b><span>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</span></b></p><br><br><ul><li><p><span><span>Competitive Salary, wages, and a comprehensive benefits package </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals</span><span>. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Comprehensive private medical insurance, Dental/disability/life insurance </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Retirement benefits/pension </span></span></p><br><br></li></ul><br><br><p><b><span>Learn more about what it is like to work at Four Seasons - visit us:</span></b></p><br><br><ul><li><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br></li></ul><br><ul><li><p><u><span>https://www.facebook.com/FourSeasonsJobs</span></u></p><br><br></li></ul><br><p><span><span>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as</span><span>much as</span><span>skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment</span><span>where they can flourish.</span><span>Ultimately, our culture breeds success, and rewards it in</span><span>many different ways</span><span>.</span></span><i><span>We look forward to receiving your</span></i><i><span>application</span></i><b><span>!</span></b></p><br><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Purpose</b> Lead the end-to-end complaints management function for BEI and multiple regulators across Bupa Global , ensuring the delivery of consistently high standards of complaint handling and full compliance with the regulatory requirements of multiple jurisdictions and governing authorities. Provide strategic oversight of operational and regulatory risks within the Customer Relations function, implementing robust controls and effective risk mitigation measures, while ensuring timely escalation of material risks to senior stakeholders and relevant governance forums. Ensure ongoing adherence to Financial Regulatory Authority (FRA) requirements and other applicable regulatory frameworks, maintaining a strong culture of compliance, governance, and customer fairness. Oversee the production and continuous enhancement of departmental management information, regulatory reporting, and governance packs, ensuring reporting is accurate, insightful, and fit for executive and committee-level review. Drive a comprehensive complaint root cause analysis framework, identifying systemic issues and partnering with cross-functional stakeholders to implement sustainable corrective actions and deliver measurable business improvements, while embedding lessons learned into operational processes, controls, and customer outcomes. Provide expert analysis and interpretation of regulatory developments, emerging risks, and complaint trends, presenting clear recommendations and insights to senior leadership and key business stakeholders. Monitor and assess operational performance against agreed service standards, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction. Lead, coach, and develop a high-performing Complaints team, fostering a culture of accountability, continuous improvement, and customer advocacy. Ensure effective succession planning, talent development, performance management, and employee engagement, while building the capabilities required to meet evolving business, regulatory, and customer expectations. Ensure robust competency, training, and accreditation frameworks are maintained across the function, enabling the team to perform effectively within their roles and remain compliant with Bupa Global's Training &amp; Competency requirements. Support the business in the preparation, validation, and submission of data used within regulatory reporting and statutory returns, ensuring accuracy, integrity, and compliance. Champion the delivery of an exceptional customer experience within the Customer Relations and Customer Operations functions, providing inspirational leadership to the team and fostering a culture of accountability, engagement, and service excellence. Build strong relationships with regulators, internal governance bodies, and senior business leaders, acting as a trusted advisor on complaints management, customer outcomes, regulatory compliance, and operational excellence. How you ll help us make health happen: Deliver the agreed customer service experience through: Coaching, developing and leading a highly skilled team Managing absences to the agreed standard Dealing with any performance issues Complete regular 121s with all team members Managing team performance and ensuring the agreed service experience Focus on driving the key targets meeting the quality standards for complaints handling as well as the regulatory timelines for complaints handling Ensure that resources are managed in line with the workforce plan Work closely with the Continuous Improvement Partners and other Service Managers to ensure ongoing improvement and alignment Hold regular team meetings to ensure good quality two way communication Support recruitment as required Drive the communication process with the department, including responsibility for all messages that are conveyed (content and style) Accountable for the resolution of customer related issues that are identified by your team. Responsible for identifying / removing any barriers that impacts the delivery of outstanding customer satisfaction Ensures high levels of employee engagement, measured through People Pulse (Glint Survey) scores. Understands, acts and shares survey results with the team, building relevant actions plans for improvement. Ensure there are high levels of team working and that the team is aligned and engaged with Bupa s purpose and goals Being a role model for the team demonstrating outstanding personal behaviours and performance. Being an ambassador for the function Responsible for discovering and implementing potential opportunities for improving the customer experience. Adherence to required regulatory guidelines and specifically FRA regulations Ensuring the customer is treated in a fair and consistent manner when raising a complaint with Bupa Global Ensure the team is following the complaints process and is resolving the cases satisfactorily and in accordance with FRA, FCA FSC and TCF principles or equivalent for other countries Responsible for discovering and implementing potential opportunities from the unhappy customers and other stakeholders for improving the customer experience. Role specific accountabilities This is a regulated role by the FRA who will represent Bupa in complaints disputes and any relevant regulatory activities . Accountable for design, delivery &amp; adherence to Global regulatory complaints processes and frameworks To represent and make decisions on behalf of the Chairman, Chief Executive, General Manager, Directors and Heads of Departments in the case of correspondence and escalated complaints from customers, providers, group secretaries and brokers Develop effective complaint root cause analysis and work with senior leadership of other business areas to implement positive learning outcomes Identify operational Risks and implement mitigating controls, with appropriate risk escalation where necessary to ensure adherence to appropriate FRA and other regional regulatory requirements Review and contest (where appropriate) FRA decisions, and incorporate learning outcomes into process improvements, act as Bupa Global s focal point with the relevant regulators . To champion fair outcomes for customers, effective management of conduct risks and to promote Bupa s values and best practice in complaint handling. Management of reporting in relation to complaints for the Regulators, Compliance and wider business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Key Skills</b> / Qualifications needed for this role: As this is a regulated role within BEI , the following skills are required : Significant people leadership and line management experience is essential in a related servicing/customer facing environment. Candidates must be able to demonstrate a successful track record of leading, developing, and inspiring teams to deliver exceptional customer, regulatory, and business outcomes. Strong performance management and mentoring capabilities. Ability to develop workforce planning strategies, resource allocation models, and capacity management plans to support business growth and regulatory requirements. Proven experience in talent management, succession planning, coaching, and performance development. Experience in managing teams while fostering an inclusive and collaborative working environment. Experience leading organizational change, transformation initiatives, and the implementation of new operating models. Ability to influence and collaborate effectively with senior executives, regulators, auditors, and external stakeholders Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. Flexibility to work occasional bank holidays may be required to support the achievement of regulatory complaint handling SLAs Relevant qualification in complaint handling environment or regulated role or related studies is preferred Experience producing management reports, dashboards, and performance metrics. Proficiency in identifying trends and recommending service improvements. strong Stakeholder and customer relationship management skills Strong decision-making, negotiation, and conflict-resolution abilities Strong capability in performance management, including setting KPIs, conducting performance reviews, and implementing improvement plans. Experience overseeing complaint governance frameworks, regulatory reporting, and executive-level risk management. Strong understanding of conduct risk, customer fairness principles, and complaint-related regulatory obligations. Ability to translate regulatory requirements into operational processes, controls, and team objectives.</p><p></p></section>

Role Objectives:<br>The OD & Talent Management Senior Manager will lead the design, implementation, and continuous improvement of Breadfast’s Organization Development and Talent Management agenda, ensuring the organization has the right structures, capabilities, performance practices, and talent strategies to support business growth. The role will connect business strategy with people strategy, translating organizational needs into scalable talent solutions across Performance Management, learning & Development, and Organization design. The role will also ensure strong integration between talent processes, career growth, succession, organizational effectiveness, and employee experience.<br>Roles & Responsibilities:<br>1. Talent Management Strategy & Governance Develop and execute the annual OD & Talent Management roadmap aligned with business priorities. Establish governance, standards, and frameworks for talent management across Breadfast. Ensure consistency and scalability of talent practices across BUs and functions. Partner closely with P&C Business Partners and business leaders to identify organizational and talent priorities. Provide talent insights and recommendations to leadership based on organizational data and trends.2. Performance Management Own the overall Performance Management framework and lifecycle, including check-ins, reviews, calibration, and development planning. Continuously improve the performance management system and employee/manager experience. Ensure effective linkage between performance, KPIs/OKRs, rewards, talent reviews, and development. Partner with Total Rewards on the performance-related elements of bonus and reward programs. Provide insights on performance trends and organizational gaps. Build manager capability around effective performance conversations, feedback, and performance improvement.3. Talent Reviews & Succession Planning Lead the design and implementation of annual and semi-annual talent reviews. Establish talent identification and segmentation frameworks, including critical talent and high-potential populations. Develop and maintain succession planning for critical roles. Identify talent risks, capability gaps, and key-person dependencies. Partner with business leaders to create targeted development and retention plans for critical talent. Track talent movement, readiness, and development progress.4. Learning & Development Set the strategic direction for the Learning & Development agenda. Ensure learning priorities are driven by business needs, competency gaps, performance insights, and future capability requirements. Oversee leadership development, functional/technical capability building, career development, onboarding-related capability programs, and talent development initiatives. Establish career development frameworks and clear growth pathways across relevant populations. Partner with business and functional leaders to develop critical capabilities required for future growth. Measure learning effectiveness and business impact rather than focusing only on training activity.5. Organization Development Lead OD initiatives that improve organizational effectiveness, structure, accountability, and ways of working. Partner with leadership on organization structure design, role clarity, spans & layers, and organizational effectiveness. Govern the company structure and ensure alignment between organizational design, roles, and business requirements. Lead or oversee organization-wide OD projects, including restructuring and transformation initiatives. Support the development and governance of job profiles, role architecture, and organizational frameworks. Use organizational data and insights to identify opportunities for improving effectiveness and productivity.6. Competency & Career Frameworks Own and continuously evolve Breadfast’s competency framework and its application across talent processes. Ensure competencies are integrated into performance, development, career progression, and talent reviews. Build clear career pathways and progression frameworks for key populations. Partner with business leaders to identify critical technical, functional, and leadership capabilities.7. Talent Analytics & Insights Establish meaningful Talent & OD dashboards and KPIs to measure effectiveness. Analyze performance, talent, succession, capability, retention, and organizational trends. Translate people data into actionable recommendations for leadership. Track the effectiveness and ROI of major talent and OD initiatives. Provide regular talent insights to the Head of Talent & People Experience and senior leadership.8. Team Leadership Lead, coach, and develop the OD & Talent Management team. Set clear objectives, priorities, and performance expectations for the team. Ensure effective collaboration between team members and other P&C COEs and PBPs. Build internal expertise and scalable processes rather than relying solely on external solutions.9. Stakeholder Management Act as a strategic OD & Talent partner to senior leaders, P&C leadership, and P&C Business Partners. Work closely with Total Rewards, Talent Acquisition, People Operations, and Employee Experience to ensure integrated people practices. Influence senior stakeholders and drive adoption of talent programs across the organization. Communicate complex talent concepts in a simple, practical, and business-oriented manner.<br>Required Education, Knowledge, And Skills:<br>Bachelor’s degree in Business Administration, Psychology, or a related field.8–12+ years of relevant experience in HR, Talent Management, OD, Performance Management, or related areas, depending on level. Strong experience in designing and implementing talent management frameworks in a complex or fast-growing organization. Proven experience leading Performance Management and Talent Review processes. Strong Organization Development and organizational design experience. Experience managing teams and cross-functional projects. Experience working with senior stakeholders and business leadership. Strong understanding of talent analytics and HR systems. Experience in a high-growth, FMCG, retail, e-commerce, manufacturing, or similarly complex environment is preferred.

Job Purpose<br>The Plant Manager is responsible for the overall management and performance of the manufacturing plant, ensuring safe, efficient, and cost-effective operations while achieving production, quality, service, and financial targets. The role leads cross-functional plant teams and drives operational excellence, continuous improvement, food safety, and manufacturing efficiency. The Plant Manager also leads the planning, execution, and commissioning of the new plant project, ensuring it is delivered on time, within budget, and to the required operational and food safety standards.<br>Key Responsibilities<br>Plant Operations Oversee end-to-end operations of the manufacturing plant, ensuring achievement of production, quality, cost, and delivery objectives. Develop and execute the plant's operational strategy in alignment with the company's business objectives. Ensure production plans and customer demand are met while maintaining optimum capacity utilization. Lead and manage cross-functional teams including Production, Quality, Maintenance, Engineering, Warehouse, Utilities, and HSE. Monitor key plant KPIs including OEE, yield, productivity, waste, downtime, conversion cost, labor efficiency, and capacity utilization. Drive initiatives to improve plant efficiency, productivity, cost optimization, and overall equipment effectiveness. Ensure effective utilization of raw materials, manpower, machinery, utilities, and other resources. Work closely with Supply Chain, Planning, Procurement, Commercial, and Finance teams to ensure smooth plant operations. Review production performance, identify operational gaps, and implement corrective and preventive actions. New Plant Project Lead the new plant project from planning through execution, commissioning, and ramp-up, acting as the primary point of accountability for its delivery. Develop the project timeline, budget, and resource plan, and track progress against key milestones. Coordinate with engineering, contractors, equipment suppliers, and internal stakeholders to ensure the plant is designed, built, and equipped to meet production, quality, and food safety requirements. Oversee installation, testing, and commissioning of new equipment and utilities, ensuring readiness for production start-up. Manage project risks, resolve delays or technical issues, and escalate critical decisions to senior management as needed. Ensure the new plant is compliant with GMP, HACCP, food safety, health & safety, and environmental standards prior to go-live. Lead workforce planning, recruitment, and training for the new plant to ensure operational readiness at start-up. Report regularly on project status, budget utilization, and risks to senior management. Quality, Food Safety & Continuous Improvement Ensure compliance with GMP, HACCP, food safety, quality, health & safety, and environmental standards. Establish and maintain high standards of hygiene, housekeeping, and food safety across the plant. Partner with Quality to ensure product quality, process compliance, and effective resolution of deviations and customer complaints. Lead root-cause analysis for major operational, quality, and production issues. Lead Lean Manufacturing and Continuous Improvement initiatives across the plant. Drive reduction of production losses, material waste, energy consumption, and operational costs. Support new product development, product trials, line commissioning, and capacity expansion projects. Ensure plant readiness for internal, external, regulatory, and customer audits. Maintenance & Assets Oversee preventive and corrective maintenance strategies to maximize equipment reliability and minimize unplanned downtime. Ensure production equipment, utilities, and facilities are maintained to required operational and food safety standards. Identify opportunities for CAPEX investments, automation, technology upgrades, and process improvements. Financial & People Management Develop annual operating budgets and monitor plant expenses against approved budgets. Ensure compliance with all applicable legal, regulatory, environmental, and occupational health and safety requirements. Establish a strong performance-management culture and develop the capabilities of plant leadership and operational teams. Prepare and present regular plant performance reports and improvement plans to senior management.<br>Required Qualifications & Experience<br>Bachelor's degree in engineering, Food Science, Dairy Science, Food Technology, or a related field.12–15+ years of experience in Food/Dairy/FMCG Manufacturing, with at least 5 years in a Plant Manager or equivalent senior operations role. Strong hands-on experience managing a large-scale manufacturing plant. Experience leading a greenfield plant setup, plant expansion, or major capital project is highly preferred. Dairy manufacturing experience is highly preferred/mandatory, depending on the plant's production requirements. Strong knowledge of dairy/food processing, filling, packaging, cold-chain requirements, and manufacturing operations. Excellent knowledge of GMP, HACCP, Food Safety Management Systems, and Quality Standards. Strong experience managing cross-functional manufacturing teams. Proven track record in cost reduction, productivity improvement, OEE improvement, waste reduction, and operational excellence. Strong understanding of Lean Manufacturing, Continuous Improvement, TPM, and root-cause analysis. Experience managing CAPEX, budgets, utilities, maintenance, and plant projects. Strong leadership, strategic thinking, problem-solving, and decision-making capabilities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Unilever is currently hiring for a CSP Manager – Beauty Wellbeing and Personal Care, Health &amp; Beauty and Omnichannel</p><br><br><p>Function: <b>Customer Development</b></p><br><br><p>Reports to: <b><span>NALI Commercial Head of B&amp;W &amp; PC and DMC Lead</span></b></p><br><br><p>Location: <b>Egypt</b></p><br><br><p>Terms &amp; Conditions: <b>Full Time, Permanent</b></p><br><br><br><p>At Unilever, everything we do is driven by purpose. This is an opportunity to help shape a better business and a better world through the impact of your work.</p><br><br><br><p>We're looking for a CSP Manager – BWPC, Health &amp; Beauty and Omnichannel to lead category growth, channel strategy, commercial planning, and execution excellence across the Beauty &amp; Wellbeing and Personal Care business in Egypt. This role plays a critical part in translating category and brand strategies into winning customer and channel plans that deliver market share, growth, profitability, and superior shopper experiences.</p><br><br><br><p>You will partner closely with Marketing, Customer Business Development (CBD), Finance, NRM, Supply Chain, and other cross-functional teams to ensure innovations, category plans, and commercial strategies are effectively deployed in market.</p><br><br><br><p>You'll be part of a team that believes in doing work that truly matters — for people and the planet.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>Category Growth &amp; Commercial Strategy</b></p><br><br><ul><li>Develop and deploy category growth strategies across Beauty &amp; Wellbeing, Personal Care, Health &amp; Beauty, and Omnichannel channels.</li><li>Translate marketing and category plans into customer and channel execution strategies that drive sustainable business growth.</li><li>Lead the development of Trade Category Plans and support the Integrated Business Planning (IBP) process.</li><li>Partner closely with Marketing teams to shape commercial strategies that maximize category penetration and shopper conversion.</li><li>Ensure category and customer plans deliver against growth, profitability, and market share objectives.</li></ul><br><p><b>Channel &amp; Customer Planning</b></p><br><br><ul><li>Develop channel-specific strategies aligned with Unilever's Design for Channel framework.</li><li>Create customer and channel plans tailored to shopper needs and business priorities.</li><li>Define innovation launch strategies and distribution priorities across customers and channels.</li><li>Drive pricing and promotional strategies to achieve customer and channel growth objectives.</li><li>Provide ongoing customer, shopper, and channel insights to support business planning and decision-making.</li></ul><br><p><b>Omnichannel &amp; Execution Excellence</b></p><br><br><ul><li>Lead Omnichannel strategy development and execution across both physical and digital environments.</li><li>Ensure superior in-market execution of brand, category, and promotional initiatives.</li><li>Drive visibility, availability, distribution, and execution standards across channels.</li><li>Monitor execution performance and identify opportunities to improve commercial effectiveness.</li><li>Collaborate with Customer Business Development teams to implement tailored customer activation plans.</li></ul><br><p><b>Trade Investment &amp; Financial Management</b></p><br><br><ul><li>Own and manage Trade Terms Spending (TTS) and trade investment budgets.</li><li>Drive effective allocation of trade investments across channels, customers, and growth opportunities.</li><li>Evaluate return on investment (ROI) across promotions, activations, and customer initiatives.</li><li>Monitor business performance, identify risks, and implement corrective actions where required.</li><li>Support profitable growth through strong commercial and financial decision-making.</li></ul><br><p><b>Data Analytics &amp; Insights</b></p><br><br><br><ul><li>Leverage market, shopper, customer, and performance data to influence strategic decisions.</li><li>Utilize dashboards and business analytics to identify opportunities and improve execution.</li><li>Convert data into actionable insights that drive category and channel performance.</li><li>Monitor category, brand, customer, and channel performance metrics and recommend improvement actions.</li></ul><br><p><b>Leadership &amp; Stakeholder Management</b></p><br><br><ul><li>Lead a team of six direct reports and one temporary resource, with oversight of additional indirect reports.</li><li>Build team capability and develop future succession pipelines within the CSP organization.</li><li>Foster a high-performance, inclusive, and collaborative team culture.</li><li>Act as a strategic partner to Marketing, Customer Development, Finance, NRM, Supply Chain, and leadership teams.</li><li>Represent Unilever in customer engagements, industry forums, workshops, and relevant external events.</li></ul><br><p><b>Required Qualifications</b></p><br><br><ul><li>Bachelor's Degree</li><li>7-10 years' experience within FMCG, Customer Development, Customer Strategy &amp; Planning (CSP), Category Management, Shopper Marketing, Trade Marketing, Commercial Strategy, or related commercial functions.</li><li>Proven experience developing and executing customer and channel growth strategies.</li><li>Strong understanding of Category Growth Management principles.</li><li>Experience translating brand and innovation strategies into successful commercial execution plans.</li><li>Demonstrated experience managing trade investment budgets and evaluating ROI.</li><li>Experience working across multiple channels including Modern Trade, General Trade, Health &amp; Beauty, and Omnichannel.</li><li>Previous people management experience with a proven ability to lead and develop teams.</li><li>Experience partnering with cross-functional stakeholders in Marketing, Sales, Finance, NRM, and Supply Chain.</li><li>FMCG experience is strongly preferred.</li></ul><br><p><b>Skills &amp; Competencies</b></p><br><br><ul><li>Category Growth Management</li><li>Commercial Strategy &amp; Business Acumen</li><li>Customer Strategy &amp; Planning</li><li>Omnichannel Strategy &amp; Execution</li><li>Trade Investment Management (TTS)</li><li>Shopper Marketing</li><li>Trade Marketing</li><li>Data Analytics &amp; Data Literacy</li><li>Innovation Commercialisation</li><li>Customer &amp; Retailer Understanding</li><li>Budget Management</li><li>Strategic Thinking</li><li>Execution Excellence</li><li>Stakeholder Management</li><li>Customer Relationship Management</li><li>Influencing &amp; Negotiation</li><li>Cross-functional Collaboration</li><li>Entrepreneurial Leadership</li><li>Process Discipline</li><li>Team Leadership &amp; Coaching</li></ul><br><p><span>Why Join Unilever?</span></p><br><br><ul><li><span>Work for one of the world’s most purpose-led and trusted brands.</span></li><li><span>Drive meaningful impact on business capability and performance.</span></li><li><span>Be part of a supportive, culture‑driven environment that values people and growth.</span></li><li><span>Enjoy opportunities for regional exposure and professional development.</span></li></ul><br><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div>

<p><h4>Job summary<\/h4>\n<p>Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area. OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<h4>Managing security\/loss prevention operations<\/h4>\n<ul>\n<li>Assists the director of engineering in administering fire prevention programs and emergency preparedness.<\/li>\n<li>Conducts hazard and risk assessments at the property to include quarterly OSHA\/SAFETY audits, incident tracking, and the hazard abatement process.<\/li>\n<li>Develops detailed \"shut down\" procedures for the property to ensure that all areas are secured at the appropriate times.<\/li>\n<li>Comply with applicable laws and safety regulations.<\/li>\n<li>Follow proper key control guidelines in loss prevention and in the property.<\/li>\n<li>Develop a monthly checklist for all CCTV equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<\/li>\n<li>Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<\/li>\n<li>Follow Duty of Care process for the protection of guests and employees.<\/li>\n<li>Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.<\/li>\n<li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Monitors all unusual activities in and around the property that would impair the well being of guests and employees.<\/li>\n<li>Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<\/li>\n<li>Oversees and guides the efforts of the Accident Prevention Committee.<\/li>\n<li>Oversees first aid program for guests and employees.<\/li>\n<li>Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Meet quality standards and customer expectations on a daily basis.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Analyzes information and evaluating results to choose the best solution and solve problems.<\/li>\n<li>Develops liaison with local law enforcement and emergency services.<\/li>\n<li>Informs and\/or updates the executives and peers on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors and co-workers by telephone, in written form, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\u2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\u2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\u2019s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you\u2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates<\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.<br>• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.<br>• Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.<br>• Comply with applicable laws and safety regulations.<br>• Follow proper key control guidelines in loss prevention and in the property.<br>• Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<br>• Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<br>• Follow Duty of Care process for the protection of guests and employees.<br>• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Monitors all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial &amp; follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<br>• Oversees and guides the efforts of the Accident Prevention Committee.<br>• Oversees first aid program for guests and employees.<br>• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Ensuring Exceptional Customer Service<br>• Meet quality standards and customer expectations on a daily basis.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Develops liaison with local law enforcement and emergency services.<br>• Informs and/or updates the executives and peers on relevant information in a timely manner.<br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We re looking for an Assistant Manager Demand Planning to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>This role requires you to organise the forecasting demand of supplies to stores, create POs for replenishment and maintaining availability in the stores, with a team of demand planners to manage Back Office data.</p><p>Organize the transition to 3PL, manage relations, and secure Talabat with Egypt best practices. Be accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports</p><p>Manage stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DC</p><p>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts</p><p>Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization</p><p>Be able to provide solutions and initiatives to solve problems with stocks in the warehouse and stores</p><p>Guidance to store supervisors and admins to ensure smooth workflow</p><p>Guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong knowledge of the fundamentals of demand planning, as well as the ability to work on demand forecasting from A-Z</li><li>Experience in FMCG in demand planning and replenishment is a must</li><li>Experience in Warehouse management or 3PL partner relation is a must</li><li>Data and detail-oriented, and tech-savvy</li><li>Ability to guide senior-level executives and manage the expectations of multiple stakeholders</li><li>Ability to lead, coordinate, and facilitate the work of others; have supervisory responsibilities</li><li>Ability to take a broad perspective to problems and spot new, less obvious solutions</li><li>Ability to perform a variety of the most complex tasks and/or lead one or more teams</li><li>Be able to use knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives</li><li>Excellent analytical and communication skills, and always hands-on with several tools</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

About Us<br><br>Tasaheel is one of Egypt’s leading SME institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.<br><br>Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs—particularly women and youth—to grow their businesses, improve their livelihoods, and contribute to sustainable local development.<br><br>With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.<br><br>Overview<br><br>The SMEs Business Center Head will be responsible for managing and expanding a portfolio of SME clients while leading and developing a team of SME officers. The role focuses on meeting clients’ financial needs—including deposits, transactions, trade finance, and borrowing—while ensuring strong customer relationships, portfolio growth, and high team performance.<br><br>What You’ll Do<br><br>Lead, supervise, and mentor a team of SME officers to achieve business objectives.<br><br>Set clear performance targets for the team and ensure consistent achievement.<br><br>Support team members with training, coaching, and guidance to enhance skills and productivity.<br><br>Manage and grow a portfolio of SME customers while ensuring high levels of client satisfaction and retention.<br><br>Build strong relationships with decision-makers within client organizations.<br><br>Handle escalated client concerns and ensure timely, professional resolution.<br><br>Identify and execute cross-selling and upselling opportunities across financial products.<br><br>Drive client acquisition strategies to expand the SME portfolio.<br><br>Ensure team compliance with customer service standards, policies, and procedures.<br><br>Monitor market trends and competitor activities to identify growth opportunities.<br><br>Collaborate with internal departments to ensure efficient and seamless customer service delivery.<br><br>What Makes You a Good Fit<br><br>Minimum 5 years of experience in banking with a focus on SME banking.<br><br>Proven team leadership/people management experience.<br><br>Successful completion of a credit course (mandatory).<br><br>Strong leadership, communication, and negotiation skills.<br><br>Demonstrated success in portfolio growth and client relationship management.<br><br>Ability to motivate and guide a team toward achieving ambitious targets.<br><br>Excellent problem-solving and decision-making skills.<br><br>At Tasaheel, we believe that access to finance is not just a service—it’s a catalyst for transformation.

Senior B2B Sales Manager – Cosmetics & Personal Care Location: Zayed Department: Commercial & Sales Experience: 7–10 Years | B2B Beauty, Ingredients, or Packaging<br>About the client:We aren’t just following beauty trends—we’re formulating them. From game-changing indie labels to global legacy brands, we empower the world’s best cosmetics and skin care companies to bring innovative products to market. As we expand our reach in custom formulations, private label solutions, and supply chain excellence, we’re looking for a heavy-hitting Senior B2B Sales Manager to lead our next phase of exponential growth. The Opportunity:If you know the cosmetics ecosystem inside and out, thrive on closing high-value commercial deals, and speak the language of both R&D chemists and brand founders—this is your stage. You’ll take ownership of a major portfolio ($3M+ revenue impact), hunt strategic new partnerships, and collaborate cross-functionally to turn bold beauty concepts into market-ready products. What You’ll Do:Drive Strategic Partnerships: Prospect, negotiate, and close complex, multi-year supply agreements and MSAs with indie beauty disruptors and tier-1 corporate accounts. Bridge Science & Business: Work as the strategic liaison between client development teams and our internal R&D chemists to align formulations with brand briefs and regulatory standards. Expand Existing Accounts: Identify high-margin upsell opportunities through new line extensions, packaging innovations, and trend-forward ingredients. Pioneer Market Trends: Stay ahead of clean beauty, biotech ingredients, and sustainable packaging trends to position us as an indispensable partner.<br>What You Bring:7–10 Years of B2B Beauty Sales: Proven track record selling OEM/ODM, private label, active ingredients, or primary packaging in the cosmetics/personal care sector. Proven Dealmaker: Experience managing and growing sales portfolios valued at $3M+ annually. Technical Fluency: A deep understanding of cosmetic development timelines, manufacturing processes, and compliance (FDA, EU regulations). An Active Industry Network: Strong, existing relationships with procurement leads, product developers, and brand founders in the beauty space. Education: Bachelor’s degree in Business, Chemical Engineering, Cosmetic Science, or a related field. Why You’ll Love Working Here Competitive Compensation: Generous base salary + UNCAPPED commission structure. Industry Leadership: Access to cutting-edge formulations and manufacturing capabilities. Growth Potential: Direct line of sight to executive leadership and commercial expansion. Benefits: Full health, vision, and dental coverage + flexible work options. Ready to Shape the Future of Beauty? If you’re ready to leverage your network, close game-changing deals, and drive revenue in a fast-moving industry, we want to hear from you.

Join our Team<br><br>About this opportunity: <br><br>Turn cutting‑edge radio technology into strong commercial outcomes.<br><br>In Africa's most competitive telecom markets, brilliant engineering thrives when paired with strong commercial execution. As Techno Commercial Manager RAN CU East and North Africa (ENA), you will combine technical knowledge with business acumen to shape offer strategy, guide commercial decisions and enable profitable growth across RAN engagements. Reporting to the EMEA Head of Tactical Techno Commercial Management you will be a trusted advisor to CU ENA sales organisation — accelerating deal cycles, protecting value, increasing win rates and driving responsible growth. You will connect RAN with Core, Cloud, Transport and Services to strengthen the end-to-end value story.<br><br>What you will do: <br><br> Lead RAN techno-commercial strategy and tactics support for CU-prioritised engagements, benchmarking, new product/commercial model introductions and complex non-delegated cases. Translate RAN technology advancements into compelling ROI/TCO value narratives with relevant commercial structures and risk-mitigation options. Drive proactive value creation: contribute to Strategy-to-Win (S2W) and country strategies ahead of RFQs, shifting stakeholders to proactive mode and positively influencing customer engagement. Facilitate data-driven, value-based and market-relevant pricing through benchmarks, discount guardrails and margin-smart incentive frameworks jointly with Pricing, Contract Management and Sales. Optimise offer scope with domain teams to maximise customer ROI and probability of success. Shape negotiation strategy with Customer Unit (CU) Commercial Management and Technical Presales; represent techno-commercial logic credibly with customer CTO/CPO/CFO teams, supporting selected direct customer negotiations. Industrialise reusable assets and share best practices: value argumentations, commercial tactics, barebone scoping examples, commercial models and T&Cs frameworks Drive pricing excellence activities to support calibration of prices in various markets; analyse and influence commercial set targets.<br><br>The skills you bring:<br><br> Bachelor's or Master's in Engineering, Business or related field; MBA preferred. Proven experience in commercial, solution or techno-commercial roles within the RAN domain, with hands-on structuring and negotiation of complex telecom/ICT deals. Strong RAN technology knowledge (2G–5G, Massive MIMO, SW licensing, Cloud RAN, Open RAN) and exposure to Core, Cloud, Transport and OSS/BSS. Mastery of commercial modelling, TCO/ROI analysis and value-based pricing. Excellent stakeholder management — credible with Domain/Commercial Management and CTO/CPO/CFO level; clear communicator in English (local African languages a plus). Challenger mindset: fact-based problem solver who thrives under pressure within complex stakeholder dynamics. Financial fluency and negotiation expertise including contract levers. Experience in EMEA and Africa telecom markets preferred.<br><br>The impact you will make: By connecting technical and commercial insights, you will facilitate Customer Unit (CU) East and North Africa win the right deals at the right value—fueling sustainable, profitable growth for Ericsson and our customers.<br><br>The position is aimed at being based at one of main CU East and North Africa locations while other main locations in Africa may be considered.<br><br>Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br><br>What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.<br><br>Primary country and city: Tunisia (TN) || Tunis<br><br>Req ID: 788757

<p>Position: Digital Account Manager Experience Level: 5+ Years Department: Client Services / Marketing Reports to: Marketing Director Location: Hybrid Overview We are looking for an experienced and client-focused Digital Account Manager to join our team. The ideal candidate will have a strong background in digital marketing agencies and extensive experience managing B2B clients. This role is responsible for building long-term client relationships, developing strategic digital marketing plans, overseeing project execution, and ensuring the successful delivery of digital marketing services. The Digital Account Manager will serve as the primary point of contact for clients, working closely with internal teams to deliver high-quality digital marketing solutions that achieve business objectives and maximize client satisfaction.</p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for assigned clients, building strong relationships and ensuring exceptional client satisfaction.</li><li>Understand clients' business objectives, challenges, and target audiences to develop tailored digital marketing strategies.</li><li>Manage client accounts from onboarding through project delivery, ensuring campaigns are executed on time, within scope, and aligned with business goals.</li><li>Coordinate with internal teams including SEO, PPC, Social Media, Content, Creative, Development, and Performance Marketing to ensure seamless campaign execution.</li><li>Lead regular client meetings to discuss project progress, campaign performance, strategic recommendations, and upcoming initiatives.</li><li>Monitor campaign performance against KPIs, analyze results, and provide actionable insights to improve performance and maximize ROI.</li><li>Prepare and present detailed performance reports, highlighting key achievements, opportunities, and next steps.</li><li>Manage project timelines, priorities, budgets, and client expectations while ensuring high-quality service delivery.</li><li>Identify opportunities to grow client accounts through upselling, cross-selling, and introducing new digital marketing solutions.</li><li>Resolve client concerns proactively and collaborate with internal teams to ensure timely issue resolution.</li><li>Stay up to date with digital marketing trends, industry best practices, and emerging technologies to provide strategic recommendations.</li><li>Support business development activities by participating in client pitches, proposals, and strategic presentations when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</li><li>5+ years of experience in Digital Account Management, Client Services, or Digital Marketing within a digital marketing agency.</li><li>Proven experience managing B2B client accounts and delivering successful digital marketing projects.</li><li>Strong understanding of digital marketing channels, including SEO, PPC, Social Media, Content Marketing, Email Marketing, and Marketing Automation.</li><li>Excellent client relationship management, communication, negotiation, and presentation skills.</li><li>Strong project management and organizational skills with the ability to manage multiple accounts simultaneously.</li><li>Analytical mindset with experience interpreting campaign performance data and providing strategic recommendations.</li><li>Experience using project management tools, CRMs, and digital marketing platforms such as Google Analytics, HubSpot, SEMrush, ClickUp, Asana, Monday.com , or similar.</li><li>Ability to collaborate effectively with cross-functional teams in a fast-paced agency environment.</li></ul><p>Preferred Qualifications</p><ul><li>Previous experience as a Digital Account Manager or Senior Account Executive within a digital marketing agency.</li><li>Experience managing enterprise or multinational B2B clients.</li><li>Certifications in Google Analytics, Google Ads, HubSpot, Meta Blueprint, or other relevant digital marketing certifications.</li><li>Knowledge of CRM platforms, marketing automation tools, and client success best practices.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description:</p><br><p><b><span>Role: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Senior Marketing Manager - BEI<br>Location: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Egypt, Cairo (Hybrid working)</span></b></p><br><p><b><span>Full time 40 Hours </span></b></p><br><p>Bupa Egypt Insurance is a leading health insurer offering a range of premium health plans designed to meet the needs of individuals, families, and businesses in Egypt.</p><br><p>Bupa is dedicated to helping our members live longer, healthier, and happier lives by providing high-quality healthcare services and support.</p><br><p>We’re part of Bupa Global, an international healthcare company serving over 38 million customers worldwide. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.</p><br><p>Health insurance is at the core of our business in addition to which we provide healthcare through our health clinics, digital services, hospitals, dental centres and aged care facilities.</p><br><p>The breadth and depth of our experience give us greater insight into how health systems work in the markets in which we have a presence, enabling us to better meet the diverse needs of our customers.</p><br><p>Our key locations are Egypt, UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate health insurance businesses in Saudi Arabia (Bupa Arabia) and India (Niva Bupa).</p><br><p><b><span>We make health happen</span></b></p><br><p><b><span>The role</span></b></p><br><p>Bupa Egypt is a key growth market and strategic priority for Bupa Global, and this role is critical in enabling and leading the delivery of our ambitious growth plans.</p><br><p>You’ll develop and execute a world-class marketing strategy and operating model that can scale our customer base and maximise profitable commercial growth.</p><br><p>You’ll be responsible for the end-to-end consumer and brand strategy, ensuring the seamless development and execution of marketing initiatives, leading a high-performing marketing team, partnering closely with the leadership team, collaborating cross-functionally with internal and external stakeholders to establish clear standards and governance to deliver a strong return on marketing investment.</p><br><p>As a member of the Bupa Egypt Leadership Team, you’ll provide strategic recommendations to executive leadership based on market intelligence, customer insights and performance data and be accountable for marketing's contribution to revenue growth and business performance.</p><br><p>You’ll act as the senior marketing adviser to the Executive Leadership Team, and help shape commercial priorities, identify market expansion opportunities, and drive customer acquisition and growth strategies to support Bupa Egypt's long-term success.</p><br><p><b><span>How you’ll help us make health happen</span></b></p><br><ul><li>Own and lead an integrated marketing strategy across Paid, Owned, and Earned media</li><li>Lead the development of brand-led campaigns, content marketing, sponsorships, and partnerships</li><li>Ensure brand messaging and creative execution align with global and regional positioning while considering local market nuances</li><li>Effectively manage budget and P&amp;L, allocating budget across Paid, Owned, and Earned media channels</li><li>Act as key business partner to Head of Sales, creation of joint business plans, GTM and business outcomes, building credibility and impact with key commercial functions to ensure overall alignment and acceleration of growth across all segments.</li><li>Lead, motivate, and develop a team of marketers, ensuring a culture of creativity, innovation, and strategic thinking.</li><li>Lead and manage relationships with media agencies, creative agencies, PR firms, and content production teams</li><li>Drive brand performance through data-led insights, leveraging customer research, campaign performance data, and market trends.</li><li>Own and lead reporting on brand campaign performance, tracking key brand health metrics, audience engagement, and sentiment analysis. Provide regular insights to senior leadership on brand perception, share of voice, and campaign impact.</li><li>Work closely with Global Marketing, Digital, Sales, Compliance, Commercial and Product teams to ensure brand alignment and synergy across all customer touchpoints.</li><li>Partner with the Performance Marketing team to ensure a seamless balance between brand-building and conversion-focused activities.</li></ul><p><b><span>You</span></b></p><br><ul><li>Demonstrable experience at a senior level in B2B and B2C brand marketing, integrated campaigns, and non-acquisition marketing in a multinational or regional capacity is essential</li><li>Proven track record of marketing budgets more than c.£2M.</li><li>Experience in building a local marketing structure in an international business across advertising, events, PR, Social and Digital.</li><li>Strong understanding of Paid, Owned, and Earned media strategies, with experience in media planning and execution.</li><li>Excellent written and communication skills in English with the ability to present at executive leadership level and inspire a team.</li><li>Demonstrable hands-on experience with CRM and analytics platforms.</li><li>Good knowledge of MarTech solutions</li><li>Ability to analyse data from advertising campaigns to ensure conversion rate optimisations and returns on investment.</li><li>Experience in managing agencies for creative and media strategy, planning and buying.</li><li>Experience of managing a copy clearance process in a regulated industry; specific experience in healthcare, or insurance will be highly advantageous.</li><li>Advanced PC skills, including Acrobat, Excel, Word and PowerPoint is essential.</li><li>Strong collaboration skills working seamlessly with diverse teams globally.</li><li>Knowledge of International Private Medical Insurance is advantageous</li></ul><p>Time Type:</p><br>Full time<p>Job Area:</p><br>PR , Marketing &amp; Brand<p>Locations:</p><br>Egypt - Cairo </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>About IDP</b> <br></span><p><span>IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.</span></p><br> <p><span>Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.</span></p><br> <p><span>Learn more at www.careers.idp.com</span></p><br><br><br><b>Role purpose</b> <br><p><span>The IELTS regional team consists of Regional IELTS Director, Associate Directors and Regional IELTS Managers working closely across the Test Centre network in the region.</span></p><br> <p><span>The role will need to ensure that Test Centres receive the administrative support necessary to ensure efficient and effective operations and that they are adhering to IELTS delivery standards, working in collaboration with internal stakeholders across the business. S/he will also act as mentor for new centre administrators to setup Associate Centres as per IELTS standards.</span></p><br> <p><span>Ideal candidates will be strategic in nature, challenging, has extensive experience in an operation, sales / marketing role in their background, motivated individuals, experienced in the discovery process and adept at mining and building external relationships are highly essential</span></p><br><br><br><b>Key accountabilities</b> <br><p><span>Customer Service</span></p><br> <ul> <li><span>Develop proactive and cooperative relationships with IELTS Test Administrators at Associate Centres.</span></li> <li><span>Ensure all test takers receive exemplary customer experience at every contact point before, during and after sitting the IELTS test</span></li> <li><span>Lead and manage the transformation of the region’s Test Centres into customer service centres of excellence by ensuring each staff member involved in testing have received the appropriate training in customer service.</span></li> <li><span>Manage the escalation of any customer complaints and ensure the B2C Touchpoints are optimised.</span></li> <li><span>Organize and execute dedicated regional webinars and targeted engagement initiatives specifically tailored for Test Takers to improve regional test-taker satisfaction and support in alignment with associated Test Centres</span></li> </ul> <p><span>Commercial<br></span></p><br> <ul> <li><span>Provide monthly feedback to Test Centres about their performance and address any issues that may arise</span></li> <li><span>Develop launch plans for new IELTS products and initiate projects to improve our offer to test takers and recognising organisations</span></li> <li><span>Proactively monitor IELTS competitor local offer and keep regional team and test centre management abreast of these market changes to ensure IDP offer meet current demand.</span></li> <li><span>Coordinate with Regional Marketing team and IELTS Central Operations to ensure all test centres related information stated on/offline mediums and systems are updated on proactive basis.</span></li> <li><span>Ensure IA fee invoices are followed up and timely settled by Associate centres.</span></li> <li><span>Direct regional budget reviews and submissions to guarantee strategic alignment with business expansion targets.</span></li> <li><span>Conduct exhaustive Competitors' Analysis and Competitors' Pricing reviews to safeguard and improve local market share.</span></li> <li><span>Expand Test Centre Business Development footprints with a specific focus on computer-delivered test options.</span></li> </ul><br><br>Key Accountabilities <br><p><span>Centre Operations Management<br></span></p><br> <ul> <li><span>Support Test Centre staff by sharing guidance and best practices to ensure IELTS operations are conducted in line with established standards.</span></li> <li><span>Coach test centre managers seeking to improve operationally.</span></li> <li><span>Provide regular management reports and statistical analysis of candidate trends and market developments in the region.</span></li> <li><span>Work with Head IELTS Business Assurance to maintain the IELTS quality and compliance framework across the Test Centre network</span></li> <li><span>Review self-audit reports and follow-up activities to ensure that compliance is maintained across the Test Centre network</span></li> <li><span>Own the end-to-end framework for New Test Centre Onboarding Activities, administrative operations support, and systemic Test Centre Operations reviews.</span></li> <li><span>Oversee and support structured Test Centre audits, iLearn audits, and maintain rigorous alignment with Business Assurance team.</span></li> <li><span>Oversee the regular auditing of regional test session availabilities across all product profiles (including IOC+P, IOC, UKVI, and Life Skills).</span></li> <li><span>Plan, sign off on, and deliver end-to-end operational execution for Sign-off and Test Centre Closure Plans.</span></li> <li><span>Supervise case reviews and technical assistance operations through the IOC Support and Service Desk pipelines.</span></li> </ul> <p><span>Stakeholder Management<br></span></p><br> <ul> <li>Contribute to the visibility of IELTS across B2B and B2C channels by leading relationship-building efforts and sharing relevant market insights.</li> </ul> <p>Product and Training Support</p><br> <ul> <li>Oversee structural rollout mechanics for new regional projects, new product enhancements across the IELTS Network, and the commercial roll-out of new products/services.</li> <li>Provide technical and strategic training team support for localized IELTS training courses and ongoing professional development initiatives.</li> </ul><br><br><b>Required experience</b> <br><ul> <li> <p>Bachelor’s degree or equivalent</p><br> </li> <li>Strong sector knowledge and experience of international education and / or testing services</li> <li> <p><span>Track record of meeting sales targets with well-developed and effective negotiating skills</span></p><br> </li> <li> <p><span>Ability to establish strong relationships, understand corporate wide business issues and influence key internal stakeholders</span></p><br> </li> <li> <p><span>Ability to work effectively as part of a globally dispersed team with strong analytical and problem-solving skills</span></p><br> </li> <li> <p><span>Ability to manage critical deadlines and competing priorities</span></p><br> </li> <li> <p><span>Self-starter with plenty of drive and used to working outside a formal office environment</span></p><br> </li> <li> <p><span>Competent user of Microsoft Office suite</span></p><br> </li> </ul><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Digital Account Manager Experience Level: 5+ Years Department: Client Services / Marketing Reports to: Marketing Director Location: Hybrid Overview We are looking for an experienced and client-focused Digital Account Manager to join our team. The ideal candidate will have a strong background in digital marketing agencies and extensive experience managing B2B clients. This role is responsible for building long-term client relationships, developing strategic digital marketing plans, overseeing project execution, and ensuring the successful delivery of digital marketing services. The Digital Account Manager will serve as the primary point of contact for clients, working closely with internal teams to deliver high-quality digital marketing solutions that achieve business objectives and maximize client satisfaction.</p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for assigned clients, building strong relationships and ensuring exceptional client satisfaction.</li><li>Understand clients' business objectives, challenges, and target audiences to develop tailored digital marketing strategies.</li><li>Manage client accounts from onboarding through project delivery, ensuring campaigns are executed on time, within scope, and aligned with business goals.</li><li>Coordinate with internal teams including SEO, PPC, Social Media, Content, Creative, Development, and Performance Marketing to ensure seamless campaign execution.</li><li>Lead regular client meetings to discuss project progress, campaign performance, strategic recommendations, and upcoming initiatives.</li><li>Monitor campaign performance against KPIs, analyze results, and provide actionable insights to improve performance and maximize ROI.</li><li>Prepare and present detailed performance reports, highlighting key achievements, opportunities, and next steps.</li><li>Manage project timelines, priorities, budgets, and client expectations while ensuring high-quality service delivery.</li><li>Identify opportunities to grow client accounts through upselling, cross-selling, and introducing new digital marketing solutions.</li><li>Resolve client concerns proactively and collaborate with internal teams to ensure timely issue resolution.</li><li>Stay up to date with digital marketing trends, industry best practices, and emerging technologies to provide strategic recommendations.</li><li>Support business development activities by participating in client pitches, proposals, and strategic presentations when required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</li><li>5+ years of experience in Digital Account Management, Client Services, or Digital Marketing within a digital marketing agency.</li><li>Proven experience managing B2B client accounts and delivering successful digital marketing projects.</li><li>Strong understanding of digital marketing channels, including SEO, PPC, Social Media, Content Marketing, Email Marketing, and Marketing Automation.</li><li>Excellent client relationship management, communication, negotiation, and presentation skills.</li><li>Strong project management and organizational skills with the ability to manage multiple accounts simultaneously.</li><li>Analytical mindset with experience interpreting campaign performance data and providing strategic recommendations.</li><li>Experience using project management tools, CRMs, and digital marketing platforms such as Google Analytics, HubSpot, SEMrush, ClickUp, Asana, Monday.com, or similar.</li><li>Ability to collaborate effectively with cross-functional teams in a fast-paced agency environment.</li><li>Previous experience as a Digital Account Manager or Senior Account Executive within a digital marketing agency.</li><li>Experience managing enterprise or multinational B2B clients.</li><li>Certifications in Google Analytics, Google Ads, HubSpot, Meta Blueprint, or other relevant digital marketing certifications.</li><li>Knowledge of CRM platforms, marketing automation tools, and client success best practices.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Us <p>At Assembly, we help brands find the change to fuel business growth. We are an award-winning global brand performance agency, home to 1,600 talented people across 25 offices globally. We create unique data, technology and media solutions that enable faster and smarter problem solving and an inspired, collaborative workplace culture.</p><br> <p>At Assembly we embody three core values:&nbsp;Show Up&nbsp;- actively contribute to a space of personal and collective growth;&nbsp;Make Change&nbsp;- embrace obstacles as opportunities, taking intentional steps to drive positive change; and&nbsp;Win Well&nbsp;- approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. Together, we create an environment that fosters continuous learning, adaptability, and a shared passion for making a meaningful impact.</p><br> <p>We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges—in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence</p><br> Overview <p>Assembly Global Delivery is seeking an accomplished and transformational leader to head its Cairo Global Delivery Hub. This role extends beyond operational leadership- it is responsible for shaping the strategic direction of the Cairo hub, driving business transformation, strengthening partnerships with global business units, and positioning Cairo as a critical capability center within Assembly and the broader Stagwell ecosystem.</p><br> <p>As the senior-most leader for the Cairo hub, the Center Head will champion delivery excellence, governance, organizational maturity, and capability development while partnering closely with regional business leaders to expand services, build future-ready teams, and support the continued growth of Global Delivery.</p><br> <p>The role will serve as the primary escalation point for the Cairo hub and will be accountable for aligning local execution with global business priorities.</p><br> Responsibilities <p><strong>Strategic Site Leadership</strong></p><br> <ul> <li>Lead the overall strategy, performance, and growth of the Cairo Global Delivery Hub in alignment with Global Delivery and business objectives. </li> <li>Position Cairo as a trusted delivery partner for Assembly and Stagwell agencies by expanding capabilities and supporting increasingly complex global assignments. </li> <li>Build a high-performance culture focused on accountability, collaboration, innovation, and continuous improvement. </li> <li>Act as the executive sponsor for all strategic initiatives impacting the Cairo hub. </li> </ul> <p><strong>Business Partnership &amp; Growth</strong></p><br> <ul> <li>Partner closely with Regional Business Unit leaders to understand evolving business priorities and proactively identify new delivery opportunities. </li> <li>Drive adoption of Global Delivery services across regions through trusted business partnerships and consistent execution excellence. </li> <li>Support capability expansion by transitioning higher-value and upstream work into Cairo. </li> <li>Influence stakeholders to leverage Cairo for strategic programs rather than transactional delivery. </li> </ul> <p><strong>Delivery Excellence &amp; Governance</strong></p><br> <ul> <li>Establish a best-in-class operating model focused on delivery excellence, governance, quality, and operational discipline. </li> <li>Drive consistent execution of KPIs, SLAs, quality standards, and governance frameworks across all supported functions. </li> <li>Lead operational reviews with business stakeholders to improve performance, productivity, and customer satisfaction. </li> <li>Ensure delivery risks are proactively managed with robust mitigation and continuity plans. </li> <li>Serve as the senior escalation point for delivery, operational, people, and business-critical matters. </li> </ul> <p><strong>Organizational Transformation</strong></p><br> <ul> <li>Lead organizational change initiatives that improve scalability, efficiency, and business agility. </li> <li>Champion AI, automation, and modern ways of working to simplify operations and enhance productivity. </li> <li>Drive continuous process improvement across delivery functions. </li> <li>Build a culture where innovation and operational excellence become part of everyday work. </li> </ul> <p><strong>People Leadership &amp; Capability Development</strong></p><br> <ul> <li>Build, inspire, and develop a highly engaged, future-ready workforce. </li> <li>Coach leaders and managers to strengthen leadership capability and succession planning. </li> <li>Foster a culture of continuous learning, encouraging employees to pursue certifications, digital skills, and platform expertise. </li> <li>Create clear career pathways that enable employees to take on increasingly strategic and complex assignments. </li> <li>Promote cross-functional collaboration and knowledge sharing across global teams. </li> </ul> <p><strong>Workforce &amp; Capability Planning</strong></p><br> <ul> <li>Develop the organizational structure required to support current and future business demand. </li> <li>Partner with Talent Acquisition and Workforce Planning to ensure the right capabilities are available at the right time. </li> <li>Identify capability gaps and implement structured upskilling initiatives aligned to evolving client and business needs. </li> <li>Drive workforce readiness for emerging technologies, AI-enabled services, and new delivery models. </li> </ul> <p><strong>Stakeholder Management</strong></p><br> <ul> <li>Build trusted relationships with senior leaders across Assembly, Stagwell, and regional business units. </li> <li>Represent Cairo within the Global Delivery leadership team. </li> <li>Act as the executive point of contact for all delivery, operational, and organizational escalations. </li> <li>Communicate business priorities, performance, and transformation progress to executive leadership. </li> </ul> <p><strong>Leadership Expectations</strong></p><br> <p>The successful candidate will:</p><br> <ul> <li>Lead with a transformation mindset. </li> <li>Build strong partnerships across global business functions. </li> <li>Inspire teams through change with clarity and purpose. </li> <li>Raise the maturity of the Cairo hub through governance and operational excellence. </li> <li>Expand Cairo's role from a delivery center to a strategic capability hub. </li> <li>Foster a culture of innovation, accountability, and continuous learning. </li> <li>Champion collaboration across regions while delivering measurable business outcomes. </li> </ul> Equal Opportunities <p>Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.</p><br> </div>

Key Responsibilities:<br><br>Key Account Management & Customer Relations: Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention Build and maintain executive-level relationships with customer decision-makers, stakeholders and business partners Act as the senior commercial focal point for assigned strategic customers, ensuring high levels of customer satisfaction and service excellence Sales & Business Development: Identify, develop, lead and successfully close complex ICT sales opportunities across assigned strategic accounts Drive revenue growth through account expansion, cross-selling, upselling and development of new business opportunities Own assigned revenue, gross profit, order intake and sales pipeline targets while ensuring achievement of departmental objectives Develop customer acquisition and account growth strategies aligned with sector objectives Proposal & Opportunity Management: Lead the preparation of complex technical and commercial proposals, quotations, RFQs, RFPs and tenders Coordinate technical, commercial, legal, financial and contractual requirements with internal stakeholders to ensure competitive customer solutions Lead commercial negotiations, pricing discussions and contract reviews while protecting company profitability Market Intelligence & Business Insights: Lead customer presentations, executive meetings, workshops and commercial discussions with senior customer representatives Maintain regular engagement with customers to identify emerging business requirements and future investment opportunities Resolve complex customer issues by coordinating with relevant internal stakeholders Coaching & Knowledge Sharing: Provide technical and commercial guidance to Junior sales team during proposal preparation and customer engagements Share best practices related to account management, negotiations and opportunity management across the sales team Support onboarding and development of new Sales team Assist the Sector Sales Manager in developing sales capabilities and improving overall team effectiveness Sales Performance & Reporting Develop accurate sales forecasts, opportunity pipelines and revenue projections for assigned strategic accounts Maintain accurate records, customer account plans, opportunity status and sales activities Prepare executive reports on account performance, pipeline status, revenue forecasts and business opportunities<br><br>Requirements<br><br>Required Skills & Qualifications:<br><br> Bachelor's degree in Engineering, Information Technology, or Business Administration 7-9 years of relevant ICT sales experience or related field experience is a must , relevant to our industry in data center , security light current hardware experience Strong customer relationship management and opportunity development skills Excellent communication, presentation, and negotiation abilities Solid experience in ICT solution sales and account management

Company Description<br><br>Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br>Join us and become a Heartist®<br><br>Job Description<br><br>Manage the General Manager’s calendar, appointments, meetings and priorities. Coordinate business travel, accommodation, transportation and detailed itineraries. Screen and prioritise incoming calls, emails, correspondence and meeting requests with sound judgement and discretion. Prepare professional correspondence, reports, presentations, meeting agendas and minutes. Coordinate communication between the General Manager, department heads, owners, corporate and regional offices, and external stakeholders. Act as the primary point of contact for the Executive Office and represent it professionally. Track decisions, assignments and deadlines, following up with responsible leaders to ensure timely completion. Anticipate the General Manager’s requirements and proactively address administrative and operational needs. Coordinate VIP arrivals, official visits, executive meetings, hotel events and leadership activities. Maintain confidential records, contracts, correspondence and other sensitive business documents. Prepare and reconcile expense reports and support other Executive Office administrative requirements. Maintain organised and up-to-date physical and electronic filing systems. Support the preparation of management reports, business reviews and operational presentations. Coordinate team events, off-site meetings, celebrations and special projects. Build effective relationships across departments and promote seamless cooperation throughout the hotel. <br><br>Qualifications<br><br>Bachelor’s degree in Business Administration, Hospitality Management, Languages or a related field. Minimum of 2–3 years of experience as an Executive Assistant, Personal Assistant or Executive Secretary, preferably within a five-star hotel or international organisation. Previous experience supporting a General Manager or senior executive is preferred. Excellent command of written and spoken English and Arabic. Strong proficiency in Microsoft Office, particularly Outlook, Word, Excel, Power Point and Teams. Excellent organisational, communication and time-management skills. Strong ability to prepare professional correspondence, reports, presentations and meeting minutes. High level of confidentiality, integrity and professional discretion. Proactive, detail-oriented and capable of managing multiple priorities in a fast-paced environment. Professional appearance, positive attitude and strong interpersonal skills. Flexible, resourceful and able to work independently while collaborating effectively across departments.