Key Responsibilities:

Key Account Management & Customer Relations: Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention Build and maintain executive-level relationships with customer decision-makers, stakeholders and business partners Act as the senior commercial focal point for assigned strategic customers, ensuring high levels of customer satisfaction and service excellence Sales & Business Development: Identify, develop, lead and successfully close complex ICT sales opportunities across assigned strategic accounts Drive revenue growth through account expansion, cross-selling, upselling and development of new business opportunities Own assigned revenue, gross profit, order intake and sales pipeline targets while ensuring achievement of departmental objectives Develop customer acquisition and account growth strategies aligned with sector objectives Proposal & Opportunity Management: Lead the preparation of complex technical and commercial proposals, quotations, RFQs, RFPs and tenders Coordinate technical, commercial, legal, financial and contractual requirements with internal stakeholders to ensure competitive customer solutions Lead commercial negotiations, pricing discussions and contract reviews while protecting company profitability Market Intelligence & Business Insights: Lead customer presentations, executive meetings, workshops and commercial discussions with senior customer representatives Maintain regular engagement with customers to identify emerging business requirements and future investment opportunities Resolve complex customer issues by coordinating with relevant internal stakeholders Coaching & Knowledge Sharing: Provide technical and commercial guidance to Junior sales team during proposal preparation and customer engagements Share best practices related to account management, negotiations and opportunity management across the sales team Support onboarding and development of new Sales team Assist the Sector Sales Manager in developing sales capabilities and improving overall team effectiveness Sales Performance & Reporting Develop accurate sales forecasts, opportunity pipelines and revenue projections for assigned strategic accounts Maintain accurate records, customer account plans, opportunity status and sales activities Prepare executive reports on account performance, pipeline status, revenue forecasts and business opportunities

Requirements

Required Skills & Qualifications:

Bachelor's degree in Engineering, Information Technology, or Business Administration 7-9 years of relevant ICT sales experience or related field experience is a must , relevant to our industry in data center , security light current hardware experience Strong customer relationship management and opportunity development skills Excellent communication, presentation, and negotiation abilities Solid experience in ICT solution sales and account management