Head Pastry Jobs in Egypt
15105 Jobs Found
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<h4>Learning & facilitation</h4>
<ul>
<li>Review the learning needs analysis for the hotel(s) prior to the budget</li>
<li>Review with the hotel(s) the implementation and facilitation of a hotel(s) training plan and budget that is aligned with the hotel’s goals and strategic plan</li>
<li>Follow-up on all training activities within the hotel(s)</li>
<li>Ensure the hotel(s) are 100% compliant with all Ennismore compliance training</li>
<li>Ensure coordination and delivery of training programs of all internal providers</li>
<li>Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked</li>
<li>Assist their hotel(s) in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through ongoing coaching, guidance and support of junior-, mid-level- and senior leaders</li>
<li>Support the quality and learning manager in the development of departmental trainers as required</li>
<li>See where synergies can be made with regards to training programmes</li>
<li>Participate in regional meetings/workshops and ensure such activities are rolled out as required in the hotel(s)</li>
<li>Manage the Connect portal, Ennismore Learning (LMS) and Ennismore Lobby and ensure colleague completion of all required training</li>
<li>Supervise the completion of compliance training i.e., Ennismore Way, Anti-Bribery, Antitrust, GDPR, Fire Safety, School of Change, Sustainability, First Aid</li>
<li>Review how cross training is used in the hotel(s) and see if there can be a way to do multi-property training</li>
<li>Able to facilitate training to all levels in the hotel(s)</li>
<li>Act as a champion of the creation of a learning culture</li>
<li>Demonstrate proactivity in measuring both feedback about the learning experience as well as sustainable behavioural change. Is confident using Connect, Ennismore Learning and Ennismore Lobby to create reports, can analyse and interpret this data to share with key stakeholders. Uses data for decision-making.</li>
</ul>
<h4>Talent development & performance management</h4>
<ul>
<li>Assist with the bi-annual talent review process in conjunction with the department heads and ensure associated documentation is maintained to the required standard</li>
<li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans and goal setting as well as on the job training for department heads and in turn their teams</li>
<li>Ensure departments have adequate departmental trainers, and these are well utilised</li>
<li>For all supervisory and managerial positions have a transparent development programme in place in conjunction with the people and culture leader</li>
<li>Development of indirect reports to give them ongoing feedback and development</li>
</ul>
<h4>People & culture</h4>
<h4>Employee engagement and communications</h4>
<p>Strive to increase employees’ engagement by promoting a positive work environment where each team member is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each team member understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (CultureAmp) and People & Culture Audit.</p>
<p>Ensure the Employee Engagement Survey Champions for the hotel/departmental action plans in order to increase employees engagement and improve engagement scores year on year.</p>
<p>Represent the organization as an exemplary ambassador of the Ennismore culture.</p>
<h4>Finance</h4>
<ul>
<li>Plan the activities and understand how the contribution of the role will impact the performance of the hotel(s)</li>
<li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate</li>
<li>Always exercise sound judgment and integrity to ensure confidentiality of protected information</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree or master’s degree from a reputable hospitality or business school preferred in hospitality or business administration, psychology, education, human resources management (or equivalent)</li>
<li>Minimum 7 years of total experience ideally with strong operations background</li>
<li>At least 4 years of experience in a leadership role</li>
<li>High degree of professionalism with strong understanding of hotel operations and business acumen</li>
<li>Excellent reading, writing and oral proficiency in English language</li>
<li>Strong working knowledge of digital tools</li>
<li>Strong leadership, interpersonal and training skills</li>
<li>Excellent communication and customer contact skills</li>
<li>Results and service oriented with an eye for details</li>
<li>Ability to multi-task, work well in stressful and high-pressure situations</li>
<li>A motivator and self-starter</li>
<li>Well-presented and professionally always groomed</li>
</ul>
<h4>Additional information</h4>
<p>Your team and working environment:</p>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
Mashreqbank PSC
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>1</strong></span><span><span><strong>Job Title</strong></span></span><p><span>Assistant Manager</span></p><br><span><span>Department</span></span><p><span>Customer Care Unit, RBG</span></p><br><br><span><span>Direct Supervisor</span></span><p><span>Service Manager</span></p><br><span><span>Job Number</span></span><p><span><strong>J +</strong></span></p><br><br><span><strong>2</strong></span><span><strong>Job Purpose</strong></span><br><p><span>To lead and manage a high-performing complaints team by driving <strong>end-to-end customer outcomes, CSAT improvement, quality, productivity, and capability building</strong>, while ensuring compliance with regulatory and service standards.</span></p><br><br><span><strong>3</strong></span><span><span>Dimensions</span></span><br><p><span>Direct Reports</span></p><br><span>6 – 8 (Complaints handling agents)</span><br><p><span>Coverage</span></p><br><span>All internal & external customers of Mashreq RBG, Operations and other groups</span><br><span><strong>4</strong></span><span><span>Key Result Areas</span></span><br><p><span><span><strong><u>Performance & Productivity Ownership</u></strong></span></span></p><br><ul><li><span><span>Own team and individual productivity, capacity utilization, and complaint backlog control.</span></span></li><li><span><span>Proactively manage queues, aging, and work allocation to meet TAT and service targets.</span></span></li><li><span><span>Drive performance recovery actions where KPIs fall below target.</span></span></li><li><span><span>Own end-to-end customer outcomes, not just case closure.</span></span></li><li><span><span>Drive Complaint CSAT improvement by:</span></span><ul><li><span><span>Analysing survey results, detractor themes, and response trends</span></span></li><li><span><span>Identifying service gaps and recovery opportunities</span></span></li><li><span><span>Implementing targeted actions to improve <strong>CSAT score and survey response rate</strong></span></span></li></ul></li></ul><p><span><span><strong><u>End-to-End Complaint & CSAT Ownership</u></strong></span></span></p><br><ul><li><span><span>Ensure customer communications are <strong>clear, empathetic, accurate, and professional</strong>.</span></span></li></ul><p><span><span><strong><u>Quality, Compliance & Risk-Control</u></strong></span></span></p><br><ul><li><span><span>Ensure all complaints are handled in line with <strong>SOPs, Consumer Protection Regulations, and internal policies</strong>.</span></span></li><li><span><span>Conduct <strong>structured quality reviews</strong> and coach agents to improve decision-making and communication.</span></span></li><li><span><span>Identify and escalate <strong>regulatory, financial, and reputational risks</strong> early.</span></span></li><li><span><span>Own mid-level and complex escalations, including Head Mailbox cases.</span></span></li><li><span><span>Build strong working relationships with Business, Operations, IT, Fraud, and other units to drive faster and more effective resolutions.</span></span></li><li><span><span>Act as a single point of accountability for the team’s escalated cases.</span></span></li><li><span><span>Own the training and capability plan for the team.</span></span></li><li><span><span>Identify skill gaps using quality scores, CSAT, and case errors.</span></span></li><li><span><span>Run a structured coaching and upskilling program for:</span></span><ul><li><span><span>New joiners</span></span></li><li><span><span>Low performers</span></span></li><li><span><span>High-potential team members</span></span></li></ul></li></ul><p><span><span><strong><u>Escalation & Stakeholder Management</u></strong></span></span></p><br><p><span><span><strong><u>Training, Coaching & Capability Building</u></strong></span></span></p><br><ul><li><span>Ensure the team is certified and compliant with required knowledge and skill standards.</span></li></ul><p><span><span><strong><u>Continuous Improvement & Root Cause</u></strong></span></span></p><br><ul><li><span><span>Analyze complaint trends, repeat issues, and detractor feedback.</span></span></li><li><span><span>Provide root-cause insights to management and business units.</span></span></li><li><span><span>Actively participate in and lead process, system, and customer journey improvement initiatives</span></span><span>.</span></li></ul><br><span><strong>5</strong></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><ul><li><p><span><span>Operates within the Bank’s governance framework, regulatory obligations (including CPR standards), and internal complaint handling policies and procedures.</span></span></p><br></li><li><p><span><span>Ensures adherence to compliance, risk management, and operational control requirements while balancing customer advocacy.</span></span></p><br></li><li><p><span><span>Exercises decision-making authority within defined delegations and escalates matters beyond authority or with systemic/strategic implications.</span></span></p><br></li><li><p><span><span>Reports suspicious transactions, system lapses, or policy breaches promptly to the line manager and governance committees.</span></span></p><br></li></ul><br><br><span><strong>6</strong></span><span><span><strong>Problem Solving</strong></span></span><br><ul><li><p><span><span>Demonstrates ownership, proactive problem-solving, and a data-driven approach to resolving complex issues.</span></span></p><br></li><li><p><span><span>Liaises and coordinates across cross-functional teams to align stakeholders and ensure timely escalation.</span></span></p><br></li><li><p><span><span>Navigates complex problem scenarios, engaging senior management, regulators, and external partners as needed.</span></span></p><br></li><li><p><span><span>Strong troubleshooting skills to resolve difficult transactions and implement permanent solutions.</span></span></p><br></li><li><p><span><span>Communicates persuasively and empathetically, fostering trust while safeguarding the bank’s reputation</span></span></p><br></li></ul><br><span><strong>7</strong></span><span><span><strong>Decision Making Authority & Responsibility</strong></span></span><br><ul><li><p><span><span>Financial Authority to execute discretionary waivers / reversals for customers justified by the investigations conducted for the respective complaints</span></span></p><br></li><li><p><span><span>Hiring of right resources, periodic capacity validation and assessment of training requirements</span></span></p><br></li><li><p><span><span>Authority to recommend process reviews, system changes and modifications across all related functions to improve TAT, technology changes and enhancements on processes and systems impacting the CCU and its performance, quality and customer satisfactions</span></span></p><br></li></ul><br><span><strong>8</strong></span> </div>
Mashreqbank PSC
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>1</strong></span><span><span><strong>Job Title</strong></span></span><p><span>Assistant Manager</span></p><br><span><span>Department</span></span><p><span>Customer Care Unit, RBG</span></p><br><br><span><span>Direct Supervisor</span></span><p><span>Service Manager</span></p><br><span><span>Job Number</span></span><p><span><strong>J +</strong></span></p><br><br><span><strong>2</strong></span><span><strong>Job Purpose</strong></span><br><p><span>To lead and manage a high-performing complaints team by driving <strong>end-to-end customer outcomes, CSAT improvement, quality, productivity, and capability building</strong>, while ensuring compliance with regulatory and service standards.</span></p><br><br><span><strong>3</strong></span><span><span>Dimensions</span></span><br><p><span>Direct Reports</span></p><br><span>6 – 8 (Complaints handling agents)</span><br><p><span>Coverage</span></p><br><span>All internal & external customers of Mashreq RBG, Operations and other groups</span><br><span><strong>4</strong></span><span><span>Key Result Areas</span></span><br><p><span><span><strong><u>Performance & Productivity Ownership</u></strong></span></span></p><br><ul><li><span><span>Own team and individual productivity, capacity utilization, and complaint backlog control.</span></span></li><li><span><span>Proactively manage queues, aging, and work allocation to meet TAT and service targets.</span></span></li><li><span><span>Drive performance recovery actions where KPIs fall below target.</span></span></li><li><span><span>Own end-to-end customer outcomes, not just case closure.</span></span></li><li><span><span>Drive Complaint CSAT improvement by:</span></span><ul><li><span><span>Analysing survey results, detractor themes, and response trends</span></span></li><li><span><span>Identifying service gaps and recovery opportunities</span></span></li><li><span><span>Implementing targeted actions to improve <strong>CSAT score and survey response rate</strong></span></span></li></ul></li></ul><p><span><span><strong><u>End-to-End Complaint & CSAT Ownership</u></strong></span></span></p><br><ul><li><span><span>Ensure customer communications are <strong>clear, empathetic, accurate, and professional</strong>.</span></span></li></ul><p><span><span><strong><u>Quality, Compliance & Risk-Control</u></strong></span></span></p><br><ul><li><span><span>Ensure all complaints are handled in line with <strong>SOPs, Consumer Protection Regulations, and internal policies</strong>.</span></span></li><li><span><span>Conduct <strong>structured quality reviews</strong> and coach agents to improve decision-making and communication.</span></span></li><li><span><span>Identify and escalate <strong>regulatory, financial, and reputational risks</strong> early.</span></span></li><li><span><span>Own mid-level and complex escalations, including Head Mailbox cases.</span></span></li><li><span><span>Build strong working relationships with Business, Operations, IT, Fraud, and other units to drive faster and more effective resolutions.</span></span></li><li><span><span>Act as a single point of accountability for the team’s escalated cases.</span></span></li><li><span><span>Own the training and capability plan for the team.</span></span></li><li><span><span>Identify skill gaps using quality scores, CSAT, and case errors.</span></span></li><li><span><span>Run a structured coaching and upskilling program for:</span></span><ul><li><span><span>New joiners</span></span></li><li><span><span>Low performers</span></span></li><li><span><span>High-potential team members</span></span></li></ul></li></ul><p><span><span><strong><u>Escalation & Stakeholder Management</u></strong></span></span></p><br><p><span><span><strong><u>Training, Coaching & Capability Building</u></strong></span></span></p><br><ul><li><span>Ensure the team is certified and compliant with required knowledge and skill standards.</span></li></ul><p><span><span><strong><u>Continuous Improvement & Root Cause</u></strong></span></span></p><br><ul><li><span><span>Analyze complaint trends, repeat issues, and detractor feedback.</span></span></li><li><span><span>Provide root-cause insights to management and business units.</span></span></li><li><span><span>Actively participate in and lead process, system, and customer journey improvement initiatives</span></span><span>.</span></li></ul><br><span><strong>5</strong></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><ul><li><p><span><span>Operates within the Bank’s governance framework, regulatory obligations (including CPR standards), and internal complaint handling policies and procedures.</span></span></p><br></li><li><p><span><span>Ensures adherence to compliance, risk management, and operational control requirements while balancing customer advocacy.</span></span></p><br></li><li><p><span><span>Exercises decision-making authority within defined delegations and escalates matters beyond authority or with systemic/strategic implications.</span></span></p><br></li><li><p><span><span>Reports suspicious transactions, system lapses, or policy breaches promptly to the line manager and governance committees.</span></span></p><br></li></ul><br><br><span><strong>6</strong></span><span><span><strong>Problem Solving</strong></span></span><br><ul><li><p><span><span>Demonstrates ownership, proactive problem-solving, and a data-driven approach to resolving complex issues.</span></span></p><br></li><li><p><span><span>Liaises and coordinates across cross-functional teams to align stakeholders and ensure timely escalation.</span></span></p><br></li><li><p><span><span>Navigates complex problem scenarios, engaging senior management, regulators, and external partners as needed.</span></span></p><br></li><li><p><span><span>Strong troubleshooting skills to resolve difficult transactions and implement permanent solutions.</span></span></p><br></li><li><p><span><span>Communicates persuasively and empathetically, fostering trust while safeguarding the bank’s reputation</span></span></p><br></li></ul><br><span><strong>7</strong></span><span><span><strong>Decision Making Authority & Responsibility</strong></span></span><br><ul><li><p><span><span>Financial Authority to execute discretionary waivers / reversals for customers justified by the investigations conducted for the respective complaints</span></span></p><br></li><li><p><span><span>Hiring of right resources, periodic capacity validation and assessment of training requirements</span></span></p><br></li><li><p><span><span>Authority to recommend process reviews, system changes and modifications across all related functions to improve TAT, technology changes and enhancements on processes and systems impacting the CCU and its performance, quality and customer satisfactions</span></span></p><br></li></ul><br><span><strong>8</strong></span> </div>
Egypt - Cairo
Key Responsibilities Manage GTB-specific cash management payables projects and serve as the Product Owner for the Line of Business digital agenda. Develop new Cash Management Payables products by identifying and analyzing corporate business and collection needs. Manage the technical development and implementation of new initiatives. Act as Project Manager for all technical projects. Ensure that agreed service levels, turnaround times, productivity, quality standards, and internal/external stakeholder and customer relationships are achieved prior to the launch of any new proposition. Manage product P&L-related matters and regularly review existing products, services, and pricing to optimize costs. Evaluate the competitive landscape for GTB products. Identify market opportunities and develop solutions to increase revenue and gain market share. Establish product and proposition strategies to support a coherent sales strategy. Promote product synergies across corporate banking products. Ensure rapid time-to-market through the development and delivery of new ideas and organic initiatives. Develop Payables product KPIs, manage and control the annual budget, and establish the required Standard Operating Procedures (SOPs). Monitor the profitability of corporate accounts to identify high-potential GTB clients and implement targeted sales plans and marketing initiatives. Review and validate GTB revenue reports across all mapped products<br><br><br><br>Qualifications Bachelor’s degree in finance, Accounting, Economics, Banking, or an equivalent discipline. Demonstrated expertise in the GTB industry. Minimum 10 years of experience in the banking industry. Strong knowledge of products, operations, and IT systems.good command of both English and Arabic. Advanced analytical skills and a strong drive for results. Strong relationship-building and partnership management skills. Excellent negotiation, communication, and influencing skills. Strong managerial capabilities, self-motivation, problem-solving skills, teamwork orientation, excellent interpersonal skills, leadership abilities, and strong quantitative and qualitative analysis and decision-making skills.
Egypt - Cairo
Job Title: E-Commerce Key Account - Foods Department: Sales – Modern Trade Company: SKY Healthy Food Location: [6 October - Giza]Reporting to: Modern Trade Sales Manager<br>About the Role We’re looking for a motivated and detail-oriented Q-Commerce Key Account to manage and grow our Q-commerce section within the modern trade channel. This role is perfect for someone passionate about digital sales, partnerships, and fast-paced e-commerce environments.<br>Key Responsibilities Manage day-to-day commercial and operational relationships with Q-commerce partners. Ensure product listings, visibility, and pricing are always accurate and optimized. Plan, negotiate, and execute promotions in coordination with marketing and trade marketing teams. Track sales performance, stock levels, and replenishment needs to maintain high service levels. Analyze sales and market trends to identify growth opportunities. Collaborate with logistics, marketing, and finance teams for smooth execution of initiatives. Conduct regular business reviews with key platform contacts. Support new product launches and digital activation campaigns.<br>Qualifications Bachelor’s degree in business administration, Marketing, or a related field.2–4 years of experience in FMCG key account management, preferably within Q-commerce platforms (e.g., Breadfast or Talabat Mart).<br>Skills & Competencies Strong negotiation and communication skills. Analytical mindset with proficiency in Excel and sales dashboards. Deep understanding of digital merchandising and e-commerce operations. Excellent organizational and coordination abilities. Agility and problem-solving in fast-paced environments.<br>If you’re ready to make an impact in the fast-growing Q-commerce space, join our team at SKY Healthy Food! Send your CV to [Magdy_Aziz@skyhealthyfood.com] with the subject line E-Commerce Key Account - Foods.
Egypt - Red Sea
Department: Sales & Marketing Location: Egypt - Safaga<br><br>Description<br><br>SCOPE<br><br>The overall scope of the Marketing Manager & Communications is to the Director of Sales & Marketing to position, promote and enhance awareness of Kempinski Hotel Soma Bay and its outlets as a market leader through Marketing & Communications activities as well as to ensure compliance with the brand Kempinski.<br><br>OVERALL OBJECTIVES<br><br>The job of Marketing Manager is executed satisfactorily when:<br><br> Marketing & PR activities are created, planed, coordinated and implemented.<br><br> Targeted goals as defined in the hotel marketing plan are reached.<br><br> Kempinski’s brand is protected and the awareness of the Kempinski brand as defined in the strategic marketing plan is enhanced.<br><br>At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers’ daily activities.<br><br> Plan, coordinate and implement direct marketing, both on- and offline.<br><br> Maintain guest database for mailings.<br><br> Liaise with F&B department to promote F&B outlets.<br><br> Create, coordinate and maintain give-aways and collateral.<br><br> Ensure picture storage and distribution systems are maintained (Picture Park & VFM Leonardo).<br><br> Provide content and images for websites according to Corporate Identity.<br><br> Ensure content and photography of 3rd party websites is maintained.<br><br> Ensure compliance with Corporate Identity guidelines.<br><br> Act as brand custodian for hotel and Kempinski brand.<br><br> Ensure all creative are reviewed and approved by Corporate Marketing in a timely manner before advertising agency or printer proceeds.<br><br> Attend to and deliver all requirements of Corporate Marketing within the given deadlines.<br><br> Coordinate between hotel and Corporate Marketing and agencies whenever necessary.<br><br> Maintain updates of Corporate Marketing guidelines and inform colleagues.<br><br> Communicate and coordinate with internal departments, especially sales, Public Relations and web as well as creative agencies and suppliers.<br><br> Bring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists.<br><br> Pro-actively promote Rooms, Food and Beverage including Banquet/Conferences, or any other current or forthcoming activities which lead to potential sources of business.<br><br><br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIES<br><br>Under the supervision of the Director of Sales & Marketing create the hotel media and marketing plan.<br><br>Implement media and marketing plan and coordinate with agencies.<br><br>Determine overall marketing campaign ROI. Monitor and review the response rates in order to improve and take corrective measures (where applicable).<br><br>Play a significant role in developing the hotel Marketing budget and maintain budget control.<br><br>Under the guidance of the Director of Sales & Marketing create and implement all Marketing activities, including but not limited to:<br>Creation and print of collateral<br>Promotions and packages<br>Advertising<br>Market analysis<br>Photo-shootings<br><br>Plan, coordinate and implement direct marketing, both on- and offline.<br><br>Maintain guest database for mailings.<br><br>Liaise with F&B department to promote F&B outlets.<br><br>Create, coordinate and maintain give-aways and collateral.<br><br>Ensure picture storage and distribution systems are maintained (Picture Park & VFMLeonardo).<br><br>Provide content and images for websites according to Corporate Identity.<br><br>Ensure content and photography of 3rd party websites is maintained.<br><br>Ensure compliance with Corporate Identity guidelines.<br><br>Act as brand custodian for hotel and Kempinski brand.<br><br>Ensure all creatives are reviewed and approved by Corporate Marketing in a timely manner before the advertising agency or printer proceeds.<br><br>Attend to and deliver all requirements of Corporate Marketing within the given deadlines.<br><br>Coordinate between the hotel and Corporate Marketing and agencies whenever necessary.<br><br>Maintain updates of Corporate Marketing guidelines and inform colleagues.<br><br>Communicate and coordinate with internal departments, especially sales, Public Relations and web as well as creative agencies and suppliers.<br><br>Bring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists.<br><br>Proactively promote Rooms, Food and Beverage including Banquet/Conferences, or any other current or forthcoming activities which lead to potential sources of business.<br><br>Contribute to my.kempinski to share best Marketing practices, the best practices can be collateral, successful promotions, outlet launches etc, this provides a channel for inter-hotel learning and also creates motivation.<br><br>Conduct competition checks, benchmarking and follow up on market trends on a regular basis.<br><br>Keep up to date with Marketing trends and tools to enhance the continual learning process and make recommendations to the Director of Sales & Marketing.<br><br>Follow the sales and marketing results and propose corrective actions if needed.<br><br>Take part in sales and marketing training programmes.<br><br>Keep up to date with the latest developments in the hotel including all activities, promotions, rates of the hotel.<br><br>Provide administrate support for the Marketing office in the absence of a coordinator.<br><br>Skills, Knowledge and Expertise<br><br>Experience:Minimum of 3 to 4 years experience in a similar position. Preferably in an international, luxury five-star hotel. Fluency in English – excellent oral and written skills. A minimum of 3 years experience in Marketing. Language:Arabic & English COMPETENCIES:<br>Proficient understanding of the Marketing Principal fundamentals, concepts, tools and practices. Copywriting skills Experience in developing and running Marketing campaigns and their analysis Proven project management skills<br>TECHNICAL:<br><br>COMPETENCIES. Excellent skills in Microsoft office. Creative programmed such as photo-shop, InDesign etc. is a plus.<br><br>About Kempinski<br><br>Founded in Germany, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments, and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodations, superb cuisine, and unrivaled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility, and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambiance with the international standards of service and luxury that Kempinski guests have come to expect.
Egypt - Cairo
<p><h4>Company overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>To lead the internal audit function across multiple business sectors, ensuring strategic alignment with enterprise risk management, regulatory compliance, and governance objectives. The role provides assurance to executive leadership and the Audit Committee.</p>
<h4>What you will do</h4>
<ul>
<li>Develop and execute the group-wide internal audit strategy and annual audit plan. Assist the Audit Manager in the development of the annual audit plan by assessing the degree of risk.</li>
<li>Collaborate with Risk, Compliance, and Finance to align assurance activities.</li>
<li>Drive adoption of data analytics, automation, and continuous auditing practices.</li>
<li>Lead high-impact audits, fraud investigations, and special reviews.</li>
<li>Present findings and risk insights to department owners and division heads.</li>
<li>Oversee audit team performance, resource allocation, and professional development.</li>
<li>Review and approve the audit programs that accompany each audit assignment before commencement of the audit.</li>
<li>In some cases, conduct internal audit assignments for evaluation of adequacy and effectiveness of the system of internal control and quality of performance.</li>
<li>Document audit work in the Audit Management system which can fully support the audit findings.</li>
<li>Prepare professional audit reports which clearly communicate findings, analysis, appraisals, recommendations, and information concerning the activities audited.</li>
<li>Discuss preliminary audit findings with the concerned staff/management to highlight observations and obtain their concurrence.</li>
<li>Prepare and validate the executive summary for each engagement along with the detailed report and audit follow-up form.</li>
<li>Assist in the preparation of monthly summary reports to be presented to the Group Director after review by the department head.</li>
<li>Extend audit coverage to a wider and more representative population using computer-based audit techniques, e.g., use of ACL.</li>
<li>Achieve high professional standards of audit performance, reports, and recommendations in conformity with International Standards of Internal Audit and within the Group’s policy, procedures, and long-range goals.</li>
<li>Perform consulting assignments based on management requests to establish facts or evaluate specific situations.</li>
<li>Conduct fraud investigations to identify loss/exposure, control weaknesses, personnel responsible, and recommendations to prevent recurrence.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Minimum of 10 years of internal audit experience, with exposure to managing a team.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor’s degree in Accounting, Finance, or Business.</li>
<li>CIA, CPA, or equivalent certification is an asset, with knowledge of the internal audit function.</li>
</ul>
<p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p>
<p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p>
<p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>
Collars
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<div dir="rtl"><strong>Job Description</strong><br>المسمى الوظيفي : مدير الحسابات<br>المدير المباشر: المدير التنفيذي<br>الروسي: الدارة الالية<br>الهدف من الوظيفة:<br>وظيفة مدير الحسابات تتضمن العديد من المسؤوليات الهامة في مجال المالية والمحاسبة. يعمل مدير<br>الحسابات على إدارة العمليات المالية والحسابات داخل المؤسسة بطريقة محترفة وفعالة ويشرف عليها<br>بشكل يومي<br>مهام ومسؤوليات الوظيفة:<br>- إدارة العمليات والمهام اليومية التي تجري داخل قسم المحاسبة في الشركة والإشراف عليها.<br>- إعداد الميزانيات و التنبؤات المالية للمؤسسة ومراقبة النفقات والإيرادات للتأكد من الامتثال للميزانية<br>المحددة.<br>- بناء نظام محاسبي كامل<br>- العمل على إعداد دورة مستندية بما يتوافق مع طبيعة الشركة<br>- توفير التوجيه الآلي والاستشارات للدارة العليا والمساعدة في اتخاذ القرارات الآلية الستراتيجية.<br>- تحليل البيانات المحاسبية وإعداد التقارير المالية.<br>- تنفيذ وتطبيق الأساليب والمبادئ والسياسات المحاسبية المناسبة.<br>- تطوير وتطبيق الأنظمة الجديدة في الحاسبة لجمع وتحليل المعلومات وكتابة التقارير عنها.<br>- اقفال الحسابات كل نهاية شهر وكل نهاية سنة.<br>- إعداد ومراجعة سندات الدفع والقبض.<br>- حساب الإيرادات النقدية التي تحصلها الشركة.<br>- العمل على إعداد نظام التكاليف الخاص بالراحل الإنتاجية للتحكم الكامل في مدخلات ومخرجات<br>خطوط الإنتاج للمساهمة في تحديد تكلفة المنتج بوضوح ودقة .<br>- تفعيل دور محاسبة المسؤولية من خلال تنفيذ ومتابعة الدورة المستندية بكفاءة<br>- الرقابه الشامله على الخازن من خلال التعليمات والتوجيه الصحيح للحركة بداخلها . ومتابعة وتقييم<br>أداء أفرادها .<br>- تنظيم المجموعة الدفترية للشركة والإشراف على مسك حساباتها<br>- إعداد تحليلات مالية نتائج الفترات المختلفة وتقديمها للإدارة العليا بشكل دوري أقصاها شهر<br>- وضع سياسة أو نظام رقابي لمتابعة كل من : ( العهد مؤقتة ومستدامة + سلف عاملي دورية +<br>رواتب كافة الأفراد داخل الشركه)<br>- اللام الكامل بوحدات الشركة ومن ثم إعداد كل وحده كمركز تكلفة منفصلة للرقابة على النفقات<br>والعائد منها النقدي أو الإنتاجي<br>- اعداد دفتر الحسابات العام.<br>- الإشراف على عملية دفع المرتبات وكافة عمليات الدفع و المصاريف.<br>- إجراء التوقعات والتنبؤات النقدية.<br>- تحليل الفروق والاختلافات بين الإيرادات والنفقات.<br>- إجراء التسويات بي الأصول الرأسمالية.<br>- التسوية بين البيانات الحسابية.<br>- تنسيق عمليات التدقيق السنوية.<br>- المتابعة المستمرة للف المعاملات البنكية المختلفة<br>- تنظيم واعداد عمليات الجرد.<br>- تحسين النظم والإجراءات المحاسبية الآلية المتبعة في الشركة.<br>- إدارة فريق الحاسبة وتوجيههم وتطويرها، بما في ذلك تعيين وتدريب وتقييم الأداء.<br>- تحديد المشاريع و الهام وتوكيل أعضاء الفريق بالعمل عليها على أفضل وجه لتحقيق الأهداف.<br>- تحقيق أهداف الحاسبة الالية.<br>- إنشاء الملفات والسجلات المالية والاحتفاظ بها لتوثيق جميع العامالت والحركات التي أجريت.<br>- تخطيط استراتيجيات الحاسبة الشاملة في الشركة وتنفيذها والإشراف عليها.<br>- تسجيل العمليات المالية والاقتصادية تسجيل شامل ومنظما.<br>- إعداد تقارير دورية تحتوي على قوائم الدخل وتحليل الديوانيات والسيولة النقدية.<br>- تحديد الموارد والنفقات المالية المستقبلية المتوقعة.<br>- التعامل مع الجهات الخارجية مثل المحاسبين المعتمدين وممثلي الضرائب والصرف والمستشارين<br>التالي.<br>- التأكد من الامتثال للقوانين واللوائح المالية والضريبية المعمول بها في جمهورية مصر العربية.<br></div> </div>
Confidential
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Role Summary</b> We are seeking an experienced Head of Product Management & Digital Operations to lead the strategic growth, operational excellence, and commercial performance of our B2B SaaS platform. This leader will act as the executive owner of the digital business frontier, ensuring that the product, workflows, customer targeting, digital performance, budgets, and operational ecosystem work seamlessly drive scalable growth.</p><p>1. Product Strategy, Positioning & Growth</p><ul><li>Define and continuously refine the market positioning of the SaaS workflow platform.</li><li>Identify and prioritize target customer segments , ICPs (Ideal Customer Profiles), and expansion opportunities.</li><li>Translate early-stage customer feedback into a clear product roadmap and strategic enhancements .</li><li>Develop scalable B2B acquisition and product-led growth (PLG) strategies .</li><li>Partner closely with sales and marketing functions to improve product messaging, value proposition, and conversion effectiveness .</li><li>Design and optimize enterprise user journeys , onboarding experiences, and retention strategies.</li></ul><p>2. Digital Operations & Product Excellence</p><ul><li>Lead all digital operational aspects of the SaaS platform to ensure high availability, performance, scalability, and usability .</li><li>Ensure strong alignment between customer feedback, product priorities, and development execution .</li><li>Monitor operational and product performance indicators and proactively resolve bottlenecks.</li><li>Own release readiness and ensure enhancements are commercially and technically impactful.</li><li>Establish governance frameworks for product execution, prioritization, and sprint alignment.</li><li>Collaborate closely with engineering, product, and implementation teams to maintain delivery excellence.</li></ul><p>3. Financial Ownership & P&L Management</p><ul><li>Own and manage the digital product P&L vision , including revenue contribution, cost structures, and growth efficiency.</li><li>Structure and oversee product and digital operations budgets .</li><li>Ensure efficient resource allocation across teams and priorities.</li><li>Monitor commercial performance and establish ROI-based decision-making models.</li></ul><p>4. Leadership & Cross-Functional Team Management</p><ul><li>Direct and mentor the existing product and technology team.</li><li>Ensure client feedback loops are translated into actionable sprint priorities.</li><li>Create strong alignment between business goals and execution.</li><li>Foster a culture of ownership, speed, accountability, and continuous improvement.</li><li>Balance long-term strategic thinking with fast-paced tactical execution.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requirements</b></p><ul><li>Proven experience as Head of Product, Product Director, VP Product, or CPO within a B2B SaaS environment.</li><li>Strong background in workflow systems, productivity platforms, ERP, operations technology, or enterprise software.</li><li>Demonstrated success in scaling and optimizing SaaS products through customer feedback and iterative product releases.</li><li>Deep understanding of the B2B SaaS lifecycle, product-led growth (PLG), customer acquisition, user journey mapping, and go-to-market strategies.</li><li>Strong commercial and analytical mindset with experience managing product budgets, resource allocation, ROI, and SaaS metrics (MRR, ARR, CAC, LTV, churn, retention, conversion).</li><li>Strategic, data-driven leader with the ability to align product vision, business growth, and cross-functional execution in fast-paced environments.</li></ul><p></p></section>
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Job Description:</strong><br><strong>About the Client</strong><br>Our client is a prominent company within the <strong>Automotive Dealership and Distribution</strong> sector, recognized for its customer focus, operational excellence, and market presence. They are seeking an experienced finance leader to join their growing team.<br><strong>Job Title</strong><br>Finance Manager / Head of Finance (Acting CFO)<br><strong>Job Summary</strong><br>Our client is a leading company in the <strong>Automotive Dealership and Distribution</strong> industry based in <strong>Cairo, Egypt</strong>. They are seeking a strategic Finance Manager to lead the entire finance function with a CFO-level mindset, covering treasury, banking, cash flow, cost control, financial planning, risk management, and executive decision support.<br>The successful candidate will serve as a key financial advisor to senior management and the board, providing data-driven recommendations and supporting the company's growth, profitability, and financial stability.<br><strong>Job Responsibilities</strong><br><ul><li>Lead the complete finance function, including accounting, treasury, financial planning and analysis, cost control, credit, and collections.</li><li>Manage relationships with banks and financial institutions and negotiate credit facilities, working capital lines, letters of credit, guarantees, and floor-plan financing.</li><li>Develop and optimize the company's funding and debt structure to support inventory, expansion, and capital expenditure requirements.</li><li>Manage cash-flow forecasting, working capital, inventory aging, OEM incentives, receivables, and foreign-currency exposure.</li><li>Establish effective cost-control frameworks and assess profitability across vehicle sales, after-sales services, spare parts, used vehicles, and body-shop operations.</li><li>Lead annual budgeting, rolling forecasts, variance analysis, financial modelling, and departmental performance reviews.</li><li>Identify financial and operational risks, including credit, currency, inventory, regulatory, counterparty, and OEM-related risks, and implement mitigation plans.</li><li>Strengthen internal controls, segregation of duties, fraud-prevention measures, and financial governance.</li><li>Provide strategic financial advice and scenario analysis to senior management and the board.</li><li>Evaluate new investments, showroom expansions, vehicle franchises, and capital projects.</li><li>Support commercial negotiations with OEMs, banks, vendors, and other strategic partners.</li><li>Ensure compliance with Egyptian tax laws, e-invoicing requirements, customs and import regulations, GAFI requirements, and applicable Central Bank of Egypt regulations.</li><li>Oversee the preparation of accurate financial statements in accordance with Egyptian Accounting Standards and, when applicable, IFRS.</li><li>Manage external audits, tax audits, and relationships with auditors, tax advisors, and legal consultants.</li><li>Lead, develop, and mentor the finance team to ensure strong performance and accountability.</li></ul><br><strong>Key Requirements</strong><br><strong>Education</strong><br><ul><li>Bachelor's degree in Finance, Accounting, Economics, or a related field from a reputable university.</li><li>An MBA with a concentration in Finance is a strong advantage.</li></ul><br><strong>Experience</strong><br><ul><li>Minimum of 10 years of progressive finance experience.</li><li>At least 5-7 years of experience in a Finance Manager, Head of Finance, or equivalent senior finance leadership position.</li><li>Proven experience within the automotive dealership or automotive distribution industry is essential.</li><li>Strong knowledge of floor-plan financing, OEM incentive structures, franchise economics, inventory management, and dealership-level P&L management.</li><li>Demonstrated experience managing banking relationships and negotiating credit facilities.</li><li>Experience working within an import-dependent business with significant foreign-currency exposure.</li><li>Previous experience reporting to business owners, board members, or international OEM partners is preferred.</li></ul><br><strong>Skills</strong><br><ul><li>Strong expertise in treasury, cash-flow management, working capital, cost control, budgeting, and financial risk assessment.</li><li>Advanced financial modelling and analytical capabilities.</li><li>Advanced proficiency in Microsoft Excel; experience with Power BI is an advantage.</li><li>Hands-on experience with ERP or Dealer Management Systems such as SAP, Oracle, CDK, Reynolds & Reynolds, or similar platforms.</li><li>Strong understanding of Egyptian taxation, customs and import regulations, and corporate banking requirements.</li><li>Excellent negotiation, leadership, stakeholder management, and strategic decision-making skills.</li><li>Commercial mindset with the ability to connect financial performance with operational and business objectives.</li><li>Professional fluency in English and Arabic.</li></ul><br><strong>Certifications</strong><br><ul><li>A recognized professional certification such as CFA, CMA, ACCA, CPA, or an equivalent international qualification is required.</li><li>Financial Risk Manager certification or related risk-management training is an advantage.</li></ul><br><strong>Job Conditions</strong><br><strong>Location</strong><br>Cairo, Egypt, with possible travel between branches and showrooms.<br><strong>Work Mode</strong><br><ul><li>On-site</li></ul><br><strong>Employment Type</strong><br><ul><li>Full-time</li></ul><br><strong>Working Conditions</strong><br><ul><li>Working hours are in accordance with Egyptian Labor Law.</li><li>One day off per week.</li></ul><br><strong>Required Skills:</strong><br>• Finance<br> </div>
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Sr. Manager Legal Egypt, you will be responsible for overseeing all legal matters and ensuring that the company complies with the legal and regulatory framework in Egypt. In this role, you will support both talabat and instashop, providing expert senior counsel that enables business growth while safeguarding compliance and mitigating risks. Reporting into talabat s Regional Legal Dept in Dubai, UAE, you will also lead and mentor the local legal team in Egypt, manage external stakeholders, and ensure alignment between legal strategies and business objectives What's On Your Plate? Providing strategic legal guidance to senior management on corporate governance, compliance, commercial contracts, regulatory matters, and litigation/disputes. Drafting, reviewing, and negotiating contracts, ensuring they align with Egyptian laws and the company s interests Ensuring adherence to Egyptian legal requirements, including corporate, labor, tax, consumer protection and data privacy regulations Identifying, assessing and mitigating legal risks, advising on business decisions, and developing practical and commercially sound risk management strategies. Managing legal disputes, arbitrations, claims, investigations and settlements to minimize business impact Advising on employee contracts, workplace policies, and compliance with labor laws Ensuring compliance with corporate governance practices and supporting corporate restructuring, entity management, and Board/shareholder governance activities. Leading and mentoring the legal department, ensuring high standards of legal service delivery and professional development Managing relationships with external law firms, consultants, and regulatory bodies Advising on commercial opportunities and aligning legal strategy with business objectives. Partner closely with regional legal, compliance, public affairs, tax, finance, HR, procurement, product, and operations teams to support strategic initiatives and ensure legal alignment across the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>What Did We Order? Law degree (Bachelor s or Master s) and valid license to practice in Egypt 7+ years of experience in corporate/commercial law, with proven leadership in a legal role Prior in-house legal experience is preferred. Knowledge of the e-commerce, tech, food delivery, quick commerce or digital sector is a plus. Strong knowledge of Egyptian corporate, commercial, employment, consumer protection, tax, and data privacy laws. Strong team leadership and mentoring capabilities Excellent drafting, negotiation, problem-solving and communication skills in both Arabic and English A strategic mindset, in-depth legal knowledge, and a proactive approach to risk management The ability to align legal strategies with business goals and support cross-functional initiatives. Commercial acumen with the ability to provide pragmatic, business-oriented legal advice. Ability to effectively manage multiple priorities and stakeholders in a fast-paced, dynamic environment.</p><p></p></section>
Egypt - Cairo
Job Purpose:The Head of Projects is responsible for overseeing the execution and delivery of all M squared projects on site, ensuring projects are completed safely, on time, within the approved requirements, and to the expected quality standards. The role leads the Projects and site teams and oversees construction execution, contractor performance, quality, and Health & Safety across all projects.<br>Job Responsibilities:Lead and oversee construction and site execution across all M squared projects. Ensure projects are executed in line with approved designs, specifications, schedules, budgets, and quality standards. Lead Project Directors, Project Managers, Construction Managers, HSE, and site teams. Monitor project progress and proactively address site challenges, delays, and execution risks. Ensure effective coordination between contractors, consultants, and internal teams. Oversee contractor and subcontractor performance, including mobilization, resources, productivity, and quality of work. Drive recovery plans and corrective actions where projects are behind schedule or facing execution challenges. Ensure consistent construction and site management standards across all projects. Oversee Health & Safety across project sites and ensure compliance with company standards and applicable regulations. Promote a strong safety culture and ensure incidents, risks, and safety observations are properly addressed. Ensure construction quality and minimize defects, rework, and execution-related issues. Support project testing, commissioning, handover, and close-out from an execution perspective. Provide management with regular visibility on project progress, major risks, challenges, and required decisions. Lead, coach, and develop the Projects team and ensure clear accountability across project sites.<br>Job Requirements:Bachelor's degree in Civil Engineering or Architecture. Minimum 20 years of relevant experience, preferably within real estate development or large-scale construction. Strong experience in managing multiple projects, construction execution, contractors, HSE, and project delivery. Proven leadership experience managing senior project and site teams. Strong stakeholder management, decision-making, problem-solving, and leadership skills.
Egypt - Cairo
ABOUT EYEWA & THE OPPORTUNITYEyewa is the largest and fastest-growing omnichannel eyewear retailer in the Middle East. Since 2017 we've grown from an online store into a regional powerhouse of 250+ stores across the GCC, backed by a $100M Series C led by General Atlantic and a business that is both profitable and growing at over 50% year-on-year. Our mission is simple and ambitious: make high-quality eyewear accessible to everyone, everywhere.<br>Egypt is our next frontier — and one of our most exciting. We are building the market from the ground up, and our stores are where the brand comes to life. Every campaign, every product, every promise we make lands in one place: the store floor. The teams you build and the standards you set are what customers will actually experience of Eyewa in Egypt.<br>This is a rare chance to build a retail network from the very first store — to hire and shape the teams, write the playbook, set the culture, and grow it store by store into something that outperforms. We're looking for a leader who wants to be a major contributor to a real success story, not a bystander to one.<br>THE ROLEAs Head of Retail Operations & Sales, you own the stores and the people in them. You'll open them, staff them, train them, and drive them - building a high-performing store network that delivers on sales, service, and standards. From the first store to the fiftieth, the retail playbook for Eyewa Egypt is yours to write.<br>KEY RESPONSIBILITIESStore Operations & Standards Own the day-to-day running of the entire store network — operating standards, procedures, compliance, and consistency across every location. Write and embed the Eyewa Egypt retail playbook: SOPs, visual merchandising standards, and store-level KPIs. Lead new store openings operationally — from handover through staffing, training, and trading readiness. Sales Performance Own the sales performance of the network — conversion, average order value, attach rates, and revenue against target. Monitor store-level performance closely and intervene fast to close gaps and lift underperformers. Partner with Marketing and Commercial on in-store promotions, assortment, and campaign execution on the floor. Team Leadership & Culture Hire, lead, coach, and develop Store Managers and their teams — building bench strength ahead of the rollout. Own scheduling, performance management, and retention across the store network. Build a genuine selling and service culture — a team that's proud of the brand and hungry to perform. Define and roll out training on product, optical fundamentals, and customer experience. Customer Experience In-Store Guarantee a consistent, high-quality in-store experience that makes customers come back and bring friends. Feed store-floor and customer insight back to Commercial, Marketing, and Supply Chain — you are the eyes and ears of the business. WHO YOU ARE5+ years in retail operations or multi-store management — optical, fashion, or specialty retail in Egypt strongly preferred. A proven people leader who builds teams that win — you've hired, coached, and grown store managers, not just managed them. Commercially driven and target-obsessed — you know how to move conversion, AOV, and attach rates, and you enjoy the chase. A builder, not a caretaker — energized by opening stores and writing the playbook rather than running someone else's. Operationally rigorous: you set standards, hold the bar, and don't let stores drift. Present and hands-on — you lead from the floor, not from behind a desk. Fluent Arabic and English. WHY THIS ROLEBuild a retail network from the very first store — your teams, your standards, your playbook. Real ownership of stores P&L-critical function with visible, measurable impact every single day. Direct line to the MD. The backing of a profitable, fast-growing, well-capitalized regional leader — startup pace without startup fragility. Grow with the network: build the foundation now and lead it as it scales.
Pillars Consultancy & Recruitment
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Job Description:</strong><br><strong>Job brief</strong><br>The goal is to enable the company's financial manager to make sound business decisions to meet the company's objectives.<br>Reviewing all Accounting transactions and make assure that all transactions comply with the Egyptian laws.<br>Monitoring accounting performance, identifying areas for improvement, and providing tax reports such as VAT, withholding tax, payroll tax to financial manager will be integral parts of your responsibilities.<br><strong>Responsibilities</strong><br><ul><li>Provide financial reports and interpret accounting information for the financial manager while recommending further courses of action.</li><li>Maintain the financial health and Taxation Reports of the organization.</li><li>Oversee the accounting department, set goals, objectives, and design a framework for these to be met.</li><li>Manage the preparation of the company's financial reports.</li><li>Work with external auditors & tax manager to ensure appropriate financial reports of company are maintained.</li></ul><br><strong>Requirements and skills</strong><br><ul><li>Proven experience +10 Years as an Accounting Manager </li><li>Experience in the financial sector with previous possible roles such as payment regulations.</li><li>Extensive understanding of financial standers, tax laws and control regulations</li><li>Familiar user of SAP Solution.</li><li>Strong interpersonal, communication and presentation skills.</li><li>Able to manage, guide and lead employees to ensure appropriate accounting processes are being used.</li><li>A solid understanding of financial statistics and accounting principles.</li><li>Working knowledge of all statutory legislation and regulations.</li><li>BS/MA degree in accounting or/and taxation.</li><li>A professional qualification such as CMA or similar will be considered a plus.</li></ul><br><strong>Required Skills:</strong><br>• Reports<br>• Performance<br>• Legislation<br>• Organization<br>• Presentation Skills<br>• Tax<br>• Statistics<br>• SAP<br>• Payroll<br>• Regulations<br>• Preparation<br>• Accounting<br>• Design<br>• Business<br>• Communication<br> </div>
Egypt - Cairo
Job title: Account Manager Location: Head Office, Arkan Plaza, El Sheikh Zayed, Egypt<br>About noon<br>noon, the region's leading consumer commerce platform. On December 12th, 2017,noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egyptin February 2019. The noon ecosystem of services now includes marketplaces for fooddelivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re sixyears in, but only 5% done.<br>noon’s mission: Every door, Every day.<br>About the Role<br>As a Pantry Category Buyer for noon KSA, you will own the commercial performance and end-to-end supplier relationships for a portfolio of pantry brands and vendors. You will be responsible for growing the category by expanding selection, improving availability, negotiating competitive commercial terms, and delivering sustainable revenue and profitability. You will use data and market insights to identify customer needs, selection gaps, pricing opportunities, and performance improvement areas. You will also work closely with internal stakeholders (including Category Management, Supply Chain, Finance, Marketing, Operations, and Product) to translate commercial plans into a stronger customer proposition. This role requires strong commercial judgment, analytical capability, effective negotiation skills, and the ability to manage multiple priorities in a fast-paced environment. You will be expected to operate with a high degree of ownership, build productive supplier partnerships, and contribute directly to the growth of noon’s Pantry business in Saudi Arabia. This position is based in Cairo, Egypt, supports noon’s Pantry business in Saudi Arabia, and reports to the Senior Category Manager within the FMCG business.<br>What you’ll do:<br>Manage and grow a portfolio of pantry brands and suppliers, developing strong commercial relationships and joint growth plans. Own the category’s revenue, margin, profitability, selection, availability, and inventory performance. Expand selection by identifying and onboarding relevant brands, suppliers, and SKUs that address customer needs and category gaps. Negotiate trading terms, funding, rebates, marketing investments, and promotional support to improve category economics. Improve availability and fill rates by working closely with suppliers and internal supply chain teams to reduce stockouts and strengthen supply reliability. Monitor inventory health, weeks of cover, ageing stock, and sell-through, taking timely action to manage excess or slow-moving inventory. Ensure competitive pricing by regularly reviewing market benchmarks and working with suppliers to close pricing gaps. Plan and execute promotional campaigns, seasonal events, and deals in partnership with suppliers and internal marketing teams. Lead regular supplier business reviews, sharing performance insights and aligning on growth opportunities and corrective actions. Track supplier commitments, claims, rebates, and promotional funding, ensuring accurate and timely collection. Analyse category and supplier performance using Excel, SQL, dashboards, and other analytical tools, translating insights into clear commercial actions. Collaborate cross-functionally to improve the customer experience, operational execution, and overall performance of the Pantry category.<br>What you’ll need:<br>Bachelor’s degree in Business, Economics, Finance, Engineering, Supply Chain, or a related field. At least 3 years of experience in buying, category management, account management, vendor management, or a related commercial role. Familiarity with the FMCG industry and GCC market is required, with direct knowledge of the Saudi Arabian market strongly preferred. Strong analytical skills and proficiency in Microsoft Excel. Demonstrated commercial and negotiation capabilities. Ability to manage multiple priorities and deliver results in a fast-paced environment. Excellent written and verbal communication skills. Fluency in English. Preferred Qualifications Experience in e-commerce, online retail, FMCG, grocery, or the pantry category. Experience managing supplier negotiations, promotional plans, inventory, and category profitability. Familiarity with analytical and reporting tools such as SQL, Looker, Tableau, or Power BI. Knowledge of the Saudi Arabian retail and FMCG market. Arabic language skills are an advantage. Strong customer focus, ownership, and bias for action.<br>Who will excel?<br>We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.<br>Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.<br>Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.<br>Is this you?
GSK plc
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance.Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.</p><br><br><br><p><b>Production Maintenance Section Head</b><br> </p><br><br><p>You will lead a team that keeps production equipment reliable, safe and available at our Egypt manufacturing site. You will plan and deliver maintenance, coach technicians, and work closely with production, quality and suppliers. We value practical problem solvers who act with integrity and care for people and product. This role offers visible impact, technical growth and clear career progression while helping GSK unite science, technology and talent to get ahead of disease together.</p><br><br><br><p><b>Responsibilities:</b></p><br><br><p>This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:</p><br><br><p>- Lead the maintenance team to deliver safe, reliable and compliant operations for assigned production lines and utilities.</p><br><br><p>- Plan, schedule and oversee preventive, predictive and corrective maintenance using the computerized maintenance management system.</p><br><br><p>- Analyse equipment performance and breakdown data to identify root causes and lead improvement actions.</p><br><br><p>- Manage spare parts planning and inventory to ensure availability for critical equipment.</p><br><br><p>- Oversee installation, qualification (IQ/OQ), FAT and SAT activities for new equipment and ensure smooth handover to operations.</p><br><br><p>- Coach and develop technicians, promote standard work, and support continuous improvement activities on the shop floor.</p><br><br><br><p><b><i>Why you?</i></b></p><br><br><p><b>Basic Qualification</b></p><br><br><br><p>We are seeking professionals with the following required skills and qualifications to help us achieve our goals</p><br><br><p>- Bachelor’s degree in Mechanical, Electrical, Mechatronics or a related engineering discipline.</p><br><br><p>- Minimum 5 years of maintenance experience in a regulated manufacturing environment, with at least 2 years in a supervisory role.</p><br><br><p>- Practical experience with preventive, predictive and corrective maintenance practices and CMMS.</p><br><br><p>- Experience in equipment qualification and lifecycle management.</p><br><br><p>- Good knowledge of safety, quality and regulatory expectations for manufacturing environments.</p><br><br><p>- Fluent English and Arabic communication skills; able to work across multicultural teams.</p><br><br><br><p><b>Preferred Qualification:</b></p><br><br><br><p>If you have the following characteristics, it would be a plus:</p><br><br><br><p>- Master’s degree in engineering or related field.</p><br><br><p>- Experience in pharmaceutical, biotech or life sciences manufacturing.</p><br><br><p>- Skills in root cause analysis, reliability engineering or Lean continuous improvement methods.</p><br><br><p>- Experience managing CAPA, technical governance or cross-functional committees.</p><br><br><p>- Familiarity with PLCs, instrumentation, and utilities systems such as HVAC, steam and water systems.</p><br><br><p>- Strong stakeholder management and coaching skills.</p><br><br><p>Working arrangement</p><br><br><p>This role is on-site in Egypt. You will be expected to be present at the manufacturing facility to support hands-on activities and team leadership.</p><br><br><p>What we value in you</p><br><br><p>You are practical, clear and caring. You communicate plainly and make decisions based on evidence. You take ownership of problems and work closely with others to deliver safe and compliant results. You are open to learning and help others grow. You create a respectful and inclusive environment where every voice can contribute.</p><br><br><p>Ready to apply?</p><br><br><p>If this role sounds like you, we encourage you to apply. Tell us about your maintenance leadership experience and how you help teams deliver safe, reliable operations. We look forward to hearing from you.</p><br><br><br><p><b>Skills</b></p><br><br>Asset Life Cycle Management, Data Integrity, Digital Fluency, GxP Regulations, Lean Management, Manufacturing Technologies, Pharmaceutical Manufacturing, Problem Solving, Risk Awareness, Standards Compliance<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>
Elswedy
Egypt - Cairo
<ul><li><p >Lead and manage all on-site construction activities for the 220kV overhead transmission line project.</p></li><li><p >Oversee tower foundation works, tower erection, conductor stringing, OPGW installation, and associated civil works.</p></li><li><p >Ensure execution is carried out as per approved IFC drawings, technical specifications, and utility standards.</p></li><li><p >Manage multiple work fronts while maintaining productivity and quality.</p></li><li><p >Prepare detailed site execution plans aligned with the overall project schedule.</p></li><li><p >Coordinate daily and weekly work programs with subcontractors and site engineers.</p></li><li><p >Monitor progress against milestones and implement recovery plans when required.</p></li><li><p >Provide regular progress reports to the Project Manager and Head Office.</p></li><li><p >Supervise and control subcontractors for foundation, erection, and stringing activities.</p></li><li><p >Manage manpower allocation, equipment deployment (cranes, tensioners, pullers), and material availability.</p></li><li><p >Ensure optimal utilization of resources to avoid delays and cost overruns.</p></li><li><p >Ensure compliance with approved Method Statements, ITPs, and project quality standards.</p></li><li><p >Monitor critical activities such as\:</p></li><li><p >Anchor bolt setting and foundation alignment</p></li><li><p >Tower verticality and bolt torque checks</p></li><li><p >Sagging verification as per sag-tension charts</p></li><li><p >OPGW installation and earthing works</p></li><li><p >Coordinate inspections with client/consultant and close NCRs promptly.</p></li><li><p >Coordinate with client representatives and utility authorities (e.g., Dubai Electricity and Water Authority, Abu Dhabi Transmission and Despatch Company) for inspections, shutdown approvals, and energization clearances.</p></li><li><p >Attend site meetings and technical discussions with stakeholders.</p></li><li><p >Resolve right-of-way (ROW) and access issues in coordination with local authorities.</p></li><li><p >Maintain proper site documentation including daily reports, inspection records, and material tracking.</p></li><li><p >Support the commercial team in progress certification and quantity verification.</p></li><li><p >Assist in preparation of handover dossiers and as-built documentation.</p></li><li><p >Identify potential construction risks and proactively implement mitigation measures.</p></li><li><p >Handle unforeseen site conditions and coordinate technical solutions with engineering teams.</p></li><li><p >Ensure compliance with contract requirements and avoid claims exposure</p></li></ul>
Procore Technologies, Inc
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We’re looking for a <b>Software Engineering Manager </b>to join Procore’s Project Execution organization. In this role, you’ll lead a team building and evolving critical capabilities within <b>Procore Connect</b>, our platform for secure, configurable, and scalable cross-account collaboration. The primary goal of this role is to drive the delivery of reliable, reusable cross-account data-sharing capabilities that enable stakeholders to collaborate seamlessly across Procore accounts without leaving their workflow.</p><br><br><br><p>As a <b>Software Engineering Manager</b>, you’ll partner with Product Managers, Platform Architects, cross-functional engineering teams, and senior developers to guide technical decisions, evaluate complex distributed system architectures, and execute against the Procore Connect roadmap. Use your technical maturity, distributed systems expertise, and people leadership skills to foster engineering excellence, streamline cross-team integrations, and reduce rework for construction teams globally. Help shape the future of connected construction—apply today!</p><br><br><br><p>This position reports into the Senior Manager, Software Engineering and will be based in our Cairo, Egypt office. We’re looking for someone to join us immediately.</p><br><br><br><p><b>What you’ll do:</b></p><br><br><ul>
<li><p>Lead and grow a high-performing engineering team, providing coaching, regular feedback, performance management, and career development.</p><br><br></li>
<li><p>Own your team’s delivery and outcomes, driving projects from discovery through production while proactively managing ambiguity, risks, dependencies, and execution.</p><br><br></li>
<li><p>Partner closely with Product to shape the team backlog, prioritize work, define success criteria, and translate broader Procore Connect goals into executable plans.</p><br><br></li>
<li><p>Apply strong technical judgment to evaluate designs, understand tradeoffs, and guide technical decisions in partnership with senior engineers and architects.</p><br><br></li>
<li><p>Lead the development and operation of scalable, reliable, and reusable capabilities for cross-account data sharing and collaboration.</p><br><br></li>
<li><p>Ensure strong engineering practices across architecture, code quality, testing, observability, reliability, security, and operational excellence.</p><br><br></li>
<li><p>Collaborate with engineering teams across Procore to resolve dependencies, define integration requirements, and successfully deliver cross-team initiatives.</p><br><br></li>
<li><p>Foster a culture of ownership, accountability, technical excellence, inclusion, and continuous improvement.</p><br><br></li>
</ul><p><br><b>What we're looking for:</b></p><br><br><ul>
<li><p>Bachelor's or Master's degree in Computer Science, Engineering, or a related discipline.</p><br><br></li>
<li><p><b>7+ years of software development experience</b>, with strong foundations in object-oriented design, design patterns, APIs, distributed systems, and scalable system architecture.</p><br><br></li>
<li><p>A demonstrated <b>history of technical and people leadership</b>, such as leading engineering teams, major projects, technical initiatives, or mentoring and developing engineers.</p><br><br></li>
<li><p>Strong technical maturity and the ability to engage deeply in system design, architectural discussions, technical tradeoffs, debugging, and production engineering.</p><br><br></li>
<li><p>Experience managing software engineers and supporting their performance, growth, and career development.</p><br><br></li>
<li><p>Proven ability to lead complex software initiatives through ambiguity and drive teams toward clear outcomes.</p><br><br></li>
<li><p>Experience building and operating distributed systems, shared services, or platform capabilities, including event-driven and asynchronous architectures.</p><br><br></li>
<li><p>Strong understanding of software engineering fundamentals including reliability, scalability, observability, testing, security, and maintainability.</p><br><br></li>
<li><p>Strong communication and collaboration skills with the ability to work effectively across Product, Design, Engineering, and other technical stakeholders.</p><br><br></li>
</ul><br><br> </div>
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> As a Manager People & Culture Business Partner, this role involves closely partnering with our stakeholders (Business Leaders) to support their organizational needs. It combines both operational and creative aspects you never know what new initiatives you might be working on in the upcoming quarter! We re looking for someone flexible, creative, and resourceful to navigate the many challenges ahead, with the autonomy to make things happen. This role will be pivotal in managing the people strategy and end-to-end employee lifecycle for Quick Commerce vertical, ensuring seamless integration of People strategies and experience. </p> <p><b><br></b></p><p> <b>General Responsibilities: </b></p> <ul> <li> <p> Lead on the People & Culture Strategy while assessing the local population people need to tailor fit-for-purpose people initiatives. </p> </li> <li> <p> Own the Manpower Plan and partner with Talent Acquisition to fulfill the hiring needs and requirements. Support the Business to maintain the MPP Budget efficiently and effectively, while executing the needed changes within the assigned budget whenever needed. </p> </li> <li> <p> Managing his/her team to execute the monthly employees transactions and changes (New Joiners, Internal Movement/Promotions, and Leavers) and maintaining people s data across different platforms and systems, thoroughly and accurately. Provide reports and analytics to present insights to the Business/People & Culture on people s related aspects. </p> </li> <li> <p> Elevate talabat s culture and employee experience through behavioral change, enhancing the on-boarding and off-boarding journey, and leading the people s engagement initiatives and activities which impacts the employees satisfaction and motivation within talabat. </p> </li> <li> <p> Drive a high-performance culture by managing the Performance Review Cycles and Talent Reviews, and supporting the Business Leaders by tackling performance improvement plans and/or growth and development plans to elevate individual performance. Collaborate with the Talent Development Team to enhance teams performance, growth, and development by identifying performance gaps, development needs and tools, growth opportunities, and coaching and mentoring employees and managers on performance-related matters. </p> </li> <li> <p> Partner with the Total Rewards Team and the Head of Functions to lead the annual Pay Review Cycle. Perform regular compensation checks/reviews and initiate rewards programs to ensure healthy pay and compensation mix and equity in alignment with talabat s rewards strategy. </p> </li> <li> <p> Provide expert advice to maintain the served-verticals Organizational Structure and hierarchy, as well as to lead the Organizational Changes and Succession Planning in alignment with the business needs and drive for efficiency and effectiveness. </p> </li> <li> <p> Managing the transformation by developing change management strategies with the Head of function in collaboration with management. Supporting the building of change both top-down and bottom-up, and owning the change topics on the business area level. Comfortably influencing others in continuous improvement and acting as a change ambassador and mentor within the People & Culture team.</p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li> <p> 8-12 years of HR experience with a strong focus on HR business partnering. </p> </li> <li> <p> Experience in warehouse / factory environments is a plus (preferably in a high-growth, fast-paced environment). </p> </li> <li> <p> Proven experience in leading and developing teams. </p> </li> <li> <p> Exceptional stakeholder management skills, with the ability to build strong relationships and collaborate effectively. </p> </li> <li> <p> Ability to influence and advise senior leaders on People & Culture matters, providing strategic solutions to business challenges. </p> </li> <li> <p> Strong analytical and problem-solving skills, with the ability to leverage data and HR systems to drive informed decisions. </p> </li> <li> <p> Fluency in English is a must. </p> </li> <li> <p> Regional experience in working with diverse, multi-location teams is highly desirable. </p> </li> <li> <p> Exposure to Talent and Reward functions would be considered a plus.</p></li></ul></div><p></p></section>
Egypt - Cairo
About Macrofit Macrofit is a leading online fitness coaching company helping people across the GCC transform their bodies through personalized nutrition, training, and accountability. We have helped thousands of clients achieve significant weight loss and lifestyle transformations. We are looking for a Head of Growth & Creative Strategy to build and lead our marketing growth engine. This person will own the strategy behind our paid and organic marketing efforts, turning customer insights into winning creative concepts, funnels, and campaigns. This role is ideal for someone who understands that modern performance marketing is won through creative strategy, customer psychology, testing velocity, and data-driven iteration.<br>Role Overview The Head of Growth & Creative Strategy will be responsible for answering:Who are we targeting? What problems, desires, and emotions should we communicate? What ads, content, and funnels should we create? Why will people click, buy, and book a call? What should we test next based on data? You will own the full marketing growth loop:Research → Strategy → Creative Concepts → Production → Launch → Analysis → Optimization<br>Key Responsibilities1. Growth Strategy & Marketing Direction Develop Macrofit's overall growth strategy across paid ads, organic content, funnels, and campaigns. Identify new customer segments, pain points, desires, objections, and buying triggers. Build monthly and quarterly marketing plans. Create a clear content and creative roadmap. Develop strategies to improve CAC, conversion rates, and customer acquisition efficiency.<br>2. Creative Strategy & Testing Develop high-performing creative concepts for Meta, Tik Tok, You Tube, and other platforms. Create and maintain a creative testing framework. Generate new angles, hooks, offers, narratives, and campaign concepts. Understand why certain creatives win and create more variations of successful concepts.<br>Examples of formats you should be able to develop:Founder stories Customer transformation stories UGC ads Educational content Contrarian/opinion-based content Problem/solution ads Testimonial ads VSL concepts<br>3. Customer Research & Market Intelligence Continuously gather insights from:Sales calls Customer interviews Reviews Comments Social media discussions Competitor advertising Industry trends Translate these insights into marketing opportunities. Example:Customer insight:"People believe they don't have time to lose weight."Marketing opportunity:Create a campaign around:"How busy professionals lose weight without spending hours in the gym."<br>4. Creative Brief Development Create detailed briefs for the creative team. Each brief should include:Target audience Customer problem Desired outcome Core message Hook ideas Script direction Format Visual direction CTAFunnel destination<br>Work closely with:Copywriters Video editors Designers Content creators Media buyers<br>5. Funnel & Conversion Optimization Work with the funnel team to improve:Landing pages Quiz funnels VSLsLead generation flows Booking funnels Retargeting journeys Develop different funnels for different audiences and marketing angles. Example:Cold audience:"Weight loss system for busy professionals"Warm audience:"Why your previous diets failed"<br>6. Performance Analysis & Optimization Work closely with paid media and analytics teams to analyze:CACCPACTRCPMHook rate Watch time Conversion rate Lead quality Call booking rate Sales conversion rate Revenue generated<br>Identify:What is working What is failing What should be scaled What should be stopped<br>7. Marketing Team Leadership Manage and coordinate:Copywriters Creative producers Video editors Designers Media buyers Freelancers Create a system where the team consistently produces and tests new marketing assets.<br>Requirements Must Have Proven experience in direct-response marketing. Experience creating marketing campaigns that generate measurable revenue. Strong understanding of paid advertising platforms (especially Meta Ads). Deep understanding of customer psychology and persuasion. Ability to develop winning marketing angles and hooks. Experience working with funnels and conversion optimization. Strong analytical ability and comfort making decisions based on data.<br>Strong Advantage Experience with:Online coaching businesses Fitness/wellness brands Info products E-commerce High-ticket sales funnels UGC advertising VSL creation Scaling paid acquisition<br>Ideal Candidate Profile You are:A marketer, not just a content manager. Obsessed with understanding customers. Creative but highly analytical. Comfortable testing ideas quickly. Able to explain why something should work before spending money. Able to turn data into new marketing hypotheses. You don't wait for instructions. You find opportunities and build experiments.<br>Success Metrics (KPIs) Your success will be measured by:Reduction in customer acquisition cost (CAC) Increase in qualified leads Increase in funnel conversion rates Number of successful creative concepts generated Marketing revenue growth Testing velocity Improvement in overall marketing efficiency Reporting Structure Reports directly to:CEO / Founder Works closely with:Paid Media Team Creative Team Sales Team Operations Team Compensation Competitive salary based on experience. Performance-based incentives available based on measurable growth outcomes.<br>Qualifications Demonstrated expertise in Growth Marketing and Growth Hacking, with a track record of driving scalable user and revenue growth. Strong Customer Acquisition skills, including experience with paid media, organic channels, funnels, and conversion rate optimization. Proven background in Sales and Business Development, with the ability to identify opportunities, build partnerships, and close deals. Experience leading creative strategy for digital brands, including messaging, content direction, and campaign ideation. Data-driven mindset with proficiency in analytics tools, A/B testing, and performance reporting. Excellent communication, collaboration, and leadership skills, with experience managing cross-functional teams. Experience in health, fitness, or wellness markets is highly beneficial; familiarity with online coaching or subscription models is a plus. Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.