branch manager Jobs in Egypt
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Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with services in software development, analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their internal teams to improve processes and outcomes. The company places strong emphasis on its people and culture, recognizing that its success is driven by those who work with and for the organization. Joining Flairs Tech means being part of a diverse, growth-oriented environment with a focus on high-quality service and continuous improvement.<br>Role Description As a French Travel Advisor at Flairs Tech, you will support customers in French, handling inquiries and providing end-to-end assistance with travel arrangements such as flights, hotels, and other services. You will respond to customer requests via phone, email, and chat, offer tailored travel recommendations, and ensure that bookings, changes, and cancellations are processed accurately. On a daily basis, you will work to resolve issues, manage customer expectations, and maintain high levels of customer satisfaction in line with company standards. This is a full-time hybrid role based in Qesm El Maadi, where you will spend part of your time working on-site and part of your time working from home, depending on business needs. You will collaborate with your team and supervisors to meet performance targets and contribute to a positive customer experience.<br>Qualifications<br> Candidates should possess strong customer service and customer satisfaction skills, with a focus on resolving issues and building long-term relationships. Candidates should possess excellent communication skills in French and good communication skills in English, both written and verbal. Candidates should possess hands-on experience with travel arrangements and working in or with a travel agency or similar environment. Candidates should possess strong problem-solving abilities, attention to detail, and the capacity to manage multiple requests efficiently. Candidates should ideally have previous experience in customer support, hospitality, tourism, or related fields, as well as good computer literacy and familiarity with CRM or booking systems. Candidates should be able to work on-site in Qesm El Maadi in a hybrid setup, demonstrate flexibility for shifts, and maintain a professional, inclusive approach when dealing with diverse customers.
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<p><b>Use Your Power for Purpose</b></p><br><br><br><p>As part of a team of Labeling Operations Managers (LOMs), you will be a LOM Associate in International Labeling Operations at Pfizer, where you will play a crucial role directly contributing to the improvement of patients' lives. Your work will ensure that our products are accurately labeled, meeting regulatory requirements and providing essential information to healthcare professionals and patients. This role offers a unique opportunity to make a tangible impact on global health while working with a team of dedicated professionals.</p><br><br><br><p><b>What You Will Achieve</b></p><br><br><br><p>In this role, you will:</p><br><br><ul><li>Support preparation of labeling documents to ensure regulatory compliance.</li><li>Coordinate with cross-functional teams to gather necessary labeling information.</li><li>Support the maintenance of accurate records of labeling changes and approvals.</li><li>Support the development and implementation of labeling strategies.</li><li>Facilitate timely submission of labeling documents to regulatory authorities.</li><li>Contribute to project tasks and milestones, organizing work to meet deadlines.</li><li>Learn and apply basic team effectiveness skills within the immediate work team.</li><li>Make decisions within limited options to resolve basic problems under supervision.</li><li>Work in a structured environment using established procedures and seek guidance from colleagues.</li><li>Have work regularly reviewed for technical judgment, completeness, and accuracy, relying on supervisor's judgment.</li></ul><br><p><b>Here Is What You Need</b> (Minimum Requirements)</p><br><br><br><ul><li>A BA/BS degree with 3+ years of experience</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>Basic understanding of regulatory requirements for labeling</li><li>Strong organizational skills</li><li>Excellent written and verbal communication skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail and accuracy</li><li>Ability to manage multiple tasks simultaneously </li><li>Basic project management skills</li></ul><br><p><b>Bonus Points If You Have</b> (Preferred Requirements):</p><br><br><ul><li>Experience in the pharmaceutical or biotechnology industry</li><li>Familiarity with labeling software and databases</li><li>Knowledge of global labeling regulations</li><li>Experience with electronic document management systems </li><li>Strong interpersonal skills </li><li>Strong analytical skills</li><li>Ability to interpret and apply regulatory guidelines</li><li>Effective problem-solving skills</li><li>Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use</li></ul> <br>Work Location Assignment: Hybrid<br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on <span><u>Pfizer Careers</u></span>.</p><br><br>&#xa;Regulatory Affairs<br><br><br> </div>
<p><p><strong>Company description</strong><br>
Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<p><strong>Job description</strong><br>
Oversee kids and teenager club operations across multiple hotels, resorts, and hospitality destinations within the region.<br>
Establish and maintain operational standards, policies, procedures, and brand guidelines.<br>
Conduct regular site visits, operational reviews, and quality assurance audits.<br>
Design and implement innovative recreational, educational, cultural, sports, wellness, and entertainment programs for children and teenagers.<br>
Develop age-specific activities that encourage creativity, learning, social interaction, and physical engagement.<br>
Ensure strict adherence to child safeguarding policies and procedures.<br>
Maintain compliance with local regulations, licensing requirements, and hospitality industry standards related to child care and recreation.<br>
Recruit, train, coach, and mentor kids club managers, supervisors, and activity coordinators.<br>
Develop regional training programs focused on child engagement, guest service, safety, and leadership skills.<br>
Conduct performance evaluations and talent development initiatives.<br>
Assist in preparing and managing regional budgets for kids and teenager club operations.<br>
Monitor operational expenses and resource utilization.<br>
Build strong relationships with hotel leadership teams, recreation departments, and guest experience managers.<br>
Address escalated guest concerns and ensure timely resolution.<br>
Monitor guest satisfaction scores and implement continuous improvement initiatives.<br>
Benchmark programs against hospitality industry best practices.</p>
<p><strong>Qualifications</strong></p>
<ul>
<li>Minimum 5 years of experience in children's recreation, youth programming, hospitality recreation, education, or family entertainment.</li>
<li>Minimum 3 years of management experience.</li>
<li>Experience overseeing multiple locations or regional operations is preferred.</li>
<li>Experience in hotels, resorts, cruise lines, theme parks, family entertainment centers, or similar environments is highly desirable.</li>
<li>Child and adolescent development principles.</li>
<li>Program design and activity planning.</li>
<li>Child safeguarding and risk management.</li>
<li>Hospitality guest service standards.</li>
<li>Leadership and team development.</li>
<li>Budgeting and operational management.</li>
<li>Conflict resolution and problem-solving.</li>
<li>Strong communication and presentation skills.</li>
<li>Cultural awareness and adaptability.</li>
<li>Microsoft Office and operational reporting systems.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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<span>Production Planning & Execution Execute daily and weekly production plans in line with business requirements.<br> Monitor production activities to ensure production targets are achieved.<br> Allocate manpower, machines, and materials efficiently across production lines.<br> Monitor production schedules and adjust operations based on changing priorities or operational constraints.<br> Ensure timely completion of production orders while maintaining product quality.<br> Operational Excellence Monitor production performance and identify opportunities to improve efficiency and reduce downtime.<br> Implement continuous improvement initiatives to increase productivity and minimize waste.<br> Optimize machine utilization and labor productivity.<br> Ensure production KPIs are achieved and corrective actions are taken when necessary.<br> Quality & Food Safety Compliance Ensure all production activities comply with GMP, HACCP, ISO, and company quality standards.<br> Work closely with the Quality team to resolve production-related quality issues.<br> Ensure proper implementation of food safety procedures across all production lines.<br> Support internal and external audits and implement corrective actions when required.<br> Team Leadership & Workforce Management Lead, supervise, and develop Production Supervisors, Team Leaders, and Operators.<br> Plan workforce allocation according to production priorities.<br> Monitor employee performance and provide coaching and feedback.<br> Promote a culture of safety, accountability, teamwork, and continuous improvement.<br> Identify training needs and support employee development.<br> Equipment & Maintenance Coordination Ensure production equipment is operated safely and efficiently.<br> Coordinate with the Maintenance Department to schedule preventive and corrective maintenance activities.<br> Report equipment breakdowns and operational issues promptly.<br> Monitor equipment performance to reduce downtime.<br> Reporting & Documentation Prepare daily, weekly, and monthly production reports.<br> Monitor and report production KPIs, including output, efficiency, downtime, waste, and labor productivity.<br> Maintain accurate production records and documentation.<br> Provide regular operational updates and recommendations to the Plant Manager.<br> Social insurance coverage Education Bachelor's degree in Engineering, Food Technology, Industrial Engineering, Manufacturing, or a related field.<br> Experience 5–7 years of experience in production within the food manufacturing industry.<br> Minimum 2 years of experience in a supervisory or section head position.<br> Technical Knowledge Strong knowledge of production planning and manufacturing operations.<br> Good understanding of GMP, HACCP, ISO 22000, and food safety standards.<br> Experience with ERP systems is preferred.<br> Knowledge of Lean Manufacturing, 5S, and Continuous Improvement methodologies is an advantage.<br> Competencies Leadership and people management.<br> Production planning and execution.<br> Problem-solving and analytical thinking.<br> Decision-making and accountability.<br> Communication and coordination skills.<br> Time management and organizational skills.<br> Ability to work under pressure.<br> Continuous improvement mindset.<br> Strong focus on safety, quality, and operational excellence.<br></span> </div>
<p>Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You play an important role in the department, maintaining systems and performing tasks and activities that support our continuous improvement (CI) processes and culture. You help with data collection, ensure its accuracy, promote CI progress and keep track of the department KPI scorecards.</p><p>How you will contribute</p><p>You will:</p><ul><li>Provide training on CI tools and techniques. You will also help departments follow our established daily management system (DMS)</li><li>Help teams collect data or extract it from the system to support CI activities and the DMS</li><li>Facilitate root-cause analysis to address identified losses and departmental KPI scorecard gaps</li><li>Establish new work standards to sustain improvement</li><li>Train and qualify colleagues on CI tools and new work standards resulting from CI activities</li></ul><p>What you will bring</p><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><ul><li>CI and high-performance work systems experience</li><li>Strong facilitation and communication skills to support team discussions on CI activities</li><li>Application of lean and/or TPM tools in a factory or operations environment</li><li>Ability to manipulate and validate data in manual and automated systems</li><li>Mastery of Excel and other data analytics tools</li><li>Organized and disciplined to support and educate on the DMS process</li><li>Logical and structured thinking to extract insights from data</li></ul><p>More about this role</p><p>What you need to know about this position:</p><p>The IL6S Engineer is responsible for optimizing manufacturing processes to maximize performance, eliminate losses, improve capability, and ensure process stability through Identification, Eradication, & Prevention. You will act as a technical problem solver, data-driven analyst, and change agent to ensure sustainable process performance and capability building at front line.</p><p>What extra ingredients you will bring:</p><ul><li>Loss Identification: Identity and understanding sporadic losses within front line leaders. Accountable for chronic losses identification through weekly, monthly and quarterly exercise</li><li>Loss Eradication: Drive and teach structured basic problem-solving for sporadic losses. Accountable for structured advance problem-solving for chronical losses. Lead, train and collaborate in Focused Improvement initiatives for productivity commitments Support breakdown analysis with technical expertise</li><li>PM Loss Prevention: Standardize best operating conditions thru develop Standard Operating Procedures (SOPs). Implement visual management and control plans. Ensure sustainment through audits and governance.</li><li>IL6S Pillar Integration and Capability Building: Partner with Autonomous Maintenance (AM) to define process control points. Support Planned Maintenance (PM) with technical input. Train operators and supervisors on process fundamentals, Coach teams in structured problem-solving. Develop technical documentation and training materials.</li></ul><p>Education / Certifications:</p><p>Bachelor's degree in mechanical/electrical engineering (Preferably Production/Industrial)</p><p>Job specific requirements:</p><ul><li>Bachelor s degree in: Mechanical Engineering, Electrical Engineering (Preferred: Production / Industrial Engineering)</li><li>0-1 years of experience in a manufacturing or production environment.</li><li>Good knowledge or hands-on exposure to: Lean / TPM / Continuous Improvement tools (e.g., 5S, RCA, Kaizen, CIL, CL, AM/PM)</li><li>Strong skills in: Microsoft Excel, PowerPoint, Power Bi</li><li>Interest in digitalization and process improvement</li><li>Strong problem-solving and analytical thinking</li><li>Good communication skills and ability to work effectively on the shop floor</li><li>Eager to learn, proactive, and self-driven</li></ul><p>Travel requirements: None</p><p>Work schedule: Full-Time</p><p>No Relocation support available</p><p>Business Unit Summary</p><p>Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.</p><p>Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><p>Job Type Regular</p><p>Process excellence Business Capability</p><p><strong>Desired Candidate Profile</strong></p><p>The IL6S Engineer is responsible for optimizing manufacturing processes to maximize performance, eliminate losses, improve capability, and ensure process stability through Identification, Eradication, & Prevention. You will act as a technical problem solver, data-driven analyst, and change agent to ensure sustainable process performance and capability building at front line.</p><p>What extra ingredients you will bring:</p><ul><li>Loss Identification: Identity and understanding sporadic losses within front line leaders. Accountable for chronic losses identification through weekly, monthly and quarterly exercise</li><li>Loss Eradication: Drive and teach structured basic problem-solving for sporadic losses. Accountable for structured advance problem-solving for chronical losses. Lead, train and collaborate in Focused Improvement initiatives for productivity commitments Support breakdown analysis with technical expertise</li><li>PM Loss Prevention: Standardize best operating conditions thru develop Standard Operating Procedures (SOPs). Implement visual management and control plans. Ensure sustainment through audits and governance.</li><li>IL6S Pillar Integration and Capability Building: Partner with Autonomous Maintenance (AM) to define process control points. Support Planned Maintenance (PM) with technical input. Train operators and supervisors on process fundamentals, Coach teams in structured problem-solving. Develop technical documentation and training materials.</li></ul><p>Education / Certifications:</p><p>Bachelor's degree in mechanical/electrical engineering (Preferably Production/Industrial)</p><p>Job specific requirements:</p><ul><li>Bachelor s degree in: Mechanical Engineering, Electrical Engineering (Preferred: Production / Industrial Engineering)</li><li>0-1 years of experience in a manufacturing or production environment.</li><li>Good knowledge or hands-on exposure to: Lean / TPM / Continuous Improvement tools (e.g., 5S, RCA, Kaizen, CIL, CL, AM/PM)</li><li>Strong skills in: Microsoft Excel, PowerPoint, Power Bi</li><li>Interest in digitalization and process improvement</li><li>Strong problem-solving and analytical thinking</li><li>Good communication skills and ability to work effectively on the shop floor</li><li>Eager to learn, proactive, and self-driven</li></ul>
We are looking for an experienced Quality Manager to lead and manage the complete Quality function at a manufacturing facility in 10th of Ramadan City. The Quality Manager will have overall responsibility for Quality Assurance (QA), Quality Control (QC), and the company’s ISO Management Systems, ensuring that products, manufacturing processes, and company procedures consistently meet customer requirements, internal standards, and applicable ISO requirements. Key Responsibilities:Lead the overall QA & QC functions across the company. Manage and develop the Quality team, including QC Engineers, Supervisors, Inspectors, and QA personnel. Lead the implementation, certification, maintenance, and continuous improvement of ISO 9001, ISO 14001 & ISO 45001 management systems. Ensure readiness for external certification, surveillance and customer audits, and lead internal audit programs. Ensure effective incoming, in-process and final product inspection and testing. Establish and maintain quality control plans, inspection standards, testing methods, SOPs and quality procedures. Monitor product quality, rejection, scrap, rework, FPY and other key Quality KPIs. Lead Root Cause Analysis, NCRs, CAPA and problem-solving activities for internal and customer quality issues. Lead investigation and closure of customer complaints, ensuring effective corrective actions and prevention of recurrence. Ensure products comply with customer specifications, drawings and applicable standards. Work closely with Production, Planning, Maintenance, R&D, Purchasing and other departments to improve process capability and product quality. Drive a strong quality culture on the shop floor, with regular production-floor follow-up rather than managing quality only through documentation. Coordinate with customers, suppliers, auditors and certification bodies on quality-related matters.<br>Job Requirements Bachelor’s degree in Engineering, Chemist or a relevant technical discipline.8–10 years of Quality experience in manufacturing, with proven experience in a managerial or leadership capacity. Strong practical experience with Quality Assurance and Quality Control, not only ISO documentation. Strong knowledge and hands-on implementation experience with ISO 9001. Experience with ISO 14001 and ISO 45001 is highly preferred. ISO 9001 Lead Auditor certification is preferred. Strong knowledge of RCA, CAPA, SPC, internal auditing, process control and continuous improvement, Lean Six Sigma. Experience dealing with customer complaints and external/customer audits. Experience in plastics, PVC, extrusion, rubber, home appliances components or similar manufacturing industries is an advantage. Strong leadership, communication, analytical and problem-solving skills. Good command of English and Microsoft Office; ERP Odoo experience is preferred. Location: 10th of Ramadan City Industry: PVC, Rubber & Gasket Manufacturing
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<br>About the opportunity<br><p>We’re looking for an <strong>Assistant Manager</strong><strong> Demand Planning </strong>to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<br>
<br>
This role requires you to organise the forecasting demand of supplies to stores, create POs for replenishment and maintaining availability in the stores, with a team of demand planners to manage Back Office data.</p><br><br><ul><li>Organize the transition to 3PL, manage relations, and secure Talabat with Egypt best practices.</li><li>Be accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports</li><li>Manage stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DC</li><li>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts</li><li>Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization</li><li>Be able to provide solutions and initiatives to solve problems with stocks in the warehouse and stores</li><li>Guidance to store supervisors and admins to ensure smooth workflow</li><li>Guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected.</li></ul><br>What you need to be successful<br><ul><li>Strong knowledge of the fundamentals of demand planning, as well as the ability to work on demand forecasting from A-Z</li><li>Experience in FMCG in demand planning and replenishment is a must</li><li>Experience in Warehouse management or 3PL partner relation is a must</li><li>Data and detail-oriented, and tech-savvy</li><li>Ability to guide senior-level executives and manage the expectations of multiple stakeholders</li><li>Ability to lead, coordinate, and facilitate the work of others; have supervisory responsibilities</li><li>Ability to take a broad perspective to problems and spot new, less obvious solutions</li><li>Ability to perform a variety of the most complex tasks and/or lead one or more teams</li><li>Be able to use knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives</li><li>Excellent analytical and communication skills, and always hands-on with several tools</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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HEPCA IS HIRING | GENERAL MANAGER – SOLID WASTE & TREATMENT SECTOR<br>Lead the Future of Sustainable Waste Management in the Red Sea HEPCA (Hurghada Environmental Protection and Conservation Association) is seeking an experienced and visionary General Manager – Solid Waste & Treatment Sector to lead one of the largest environmental operations in the Red Sea Governorate. This is a senior leadership position responsible for driving the strategic direction, operational excellence, and continuous development of HEPCA's Solid Waste Management and Treatment Sector. The successful candidate will oversee waste collection, transportation, treatment, recycling, landfill operations, and environmental compliance while contributing to the organization's mission of protecting the Red Sea and promoting sustainable development.<br>About HEPCAThe Hurghada Environmental Protection and Conservation Association (HEPCA) is one of the Middle East's leading environmental NGOs, established in 1992 to protect the Red Sea's unique marine and terrestrial ecosystems. HEPCA works closely with the Red Sea Governorate, the Egyptian Environmental Affairs Agency (EEAA), national parks, governmental authorities, tourism stakeholders, and international partners to implement sustainable environmental programs that protect biodiversity, improve waste management systems, and support responsible tourism. Today, HEPCA operates one of the largest integrated solid waste management systems in the Red Sea Governorate, serving communities, businesses, and tourism destinations while advancing environmental sustainability.<br>Position General Manager – Solid Waste & Treatment Sector???? Location: Hurghada, Red Sea Governorate, Egypt???? Employment Type: Full-Time (On-site)<br>Key Responsibilities The General Manager will provide strategic and operational leadership for the entire Solid Waste & Treatment Sector by:Leading the planning, implementation, and continuous improvement of solid waste management and treatment operations. Managing all collection, transportation, sorting, recycling, treatment, and final disposal activities. Developing and executing long-term operational and strategic plans aligned with HEPCA's environmental objectives. Managing large multidisciplinary teams, field operations, supervisors, and department managers. Overseeing fleet management, maintenance programs, operational logistics, and infrastructure. Developing annual budgets and monitoring financial performance to maximize operational efficiency. Establishing and monitoring Key Performance Indicators (KPIs) across all operational activities. Ensuring full compliance with Egyptian environmental regulations, occupational health & safety standards, and international best practices. Identifying opportunities for process optimization, digital transformation, automation, and operational innovation. Preparing operational reports, performance analyses, and strategic recommendations for senior management and governmental partners. Building and maintaining strong relationships with governmental authorities, municipalities, private sector partners, donors, and local communities. Supporting public awareness initiatives and community engagement programs that promote sustainable waste management practices. Leading crisis management, operational risk assessments, and emergency response planning.<br>Qualifications The ideal candidate should possess:Education Bachelor's degree in Environmental Engineering, Environmental Science, Waste Management, Public Administration, Engineering, Business Administration, or a related field. A Master's degree (MBA, Environmental Management, Engineering Management, or related discipline) is highly preferred. Experience Minimum 10 years of professional experience in solid waste management, environmental services, municipal services, or related industries. At least 5 years in a senior leadership or executive management position. Proven experience managing large operational teams and field-based services. Demonstrated expertise in:Waste collection Transportation Waste treatment Recycling Landfill management Resource recovery Experience in operational planning, budgeting, fleet management, procurement, and performance management. Previous experience working with NGOs, environmental organizations, municipalities, or government projects is highly desirable.<br>Required Skills We're looking for a leader who demonstrates:Strong strategic thinking and business planning abilities. Exceptional leadership and people management skills. Excellent project and operations management capabilities. Strong analytical, decision-making, and problem-solving skills. Experience implementing continuous improvement initiatives. Knowledge of environmental legislation and occupational health & safety regulations. Strong communication, negotiation, and stakeholder management skills. Ability to lead organizational change and inspire high-performing teams. High level of integrity, accountability, and commitment to environmental sustainability. Technical Skills Microsoft Office Suite ERP or Operations Management Systems Project Management Software Data Analysis and Reporting Tools Knowledge of GIS or environmental monitoring systems is an advantage. Languages Professional fluency in English is required. Arabic is highly desirable. Why Join HEPCA? At HEPCA, you'll have the opportunity to:Lead one of Egypt's most impactful environmental operations. Drive innovation in sustainable waste management. Work alongside government agencies, international organizations, and environmental experts. Make a measurable impact on protecting the Red Sea and improving quality of life for local communities. Be part of a mission-driven organization committed to conservation, sustainability, and environmental excellence. Ready to Make an Impact? If you're passionate about environmental leadership and have the experience to transform solid waste management operations, we'd love to hear from you.???? Apply Now Please send your CV to:info@hepca.orgSubject: General Manager – Solid Waste & Treatment Sector<br><br>Join HEPCA and help build a cleaner, more sustainable future for the Red Sea.#HEPCA #Hiring #General Manager #Solid Waste #Waste Management #Environmental Leadership #Environmental Jobs #Sustainability #Circular Economy #Operations Management #Egypt Jobs #Red Sea #Environmental Conservation #Leadership #NGOJobs
<p>Develop and implement robust safety programs and policies tailored to Egyptian regulations and industry standards, ensuring full compliance. Conduct thorough site inspections and risk assessments specific to Egyptian construction environments, identifying and mitigating hazards effectively. Review all subcontractors' Health and Safety (H&S) plans and measures on a daily basis, ensuring alignment with Egyptian safety regulations and project-specific requirements. Provide guidance and support to project managers and site supervisors on safety protocols, including the selection and proper use of locally available personal protective equipment (PPE). Lead safety training sessions for employees and subcontractors, emphasizing adherence to Egyptian safety regulations and cultural norms. Investigate incidents and near misses, meticulously documenting findings and proposing corrective actions in alignment with Egyptian safety laws and practices. Collaborate with project teams to review construction plans and specifications, addressing safety concerns within the context of Egyptian construction practices and regulations. Stay abreast of emerging safety trends and technologies relevant to the Egyptian construction industry, integrating updates into existing safety programs where applicable. Serve as a liaison with Egyptian regulatory agencies and external stakeholders, ensuring timely reporting and adherence to local safety requirements. Participate in pre-construction meetings and site-specific safety planning sessions, providing expert guidance to mitigate risks inherent to Egyptian construction sites. Implement proactive measures to prevent accidents, including regular safety audits, toolbox talks, and on-the-job coaching for workers. Mentor and coach junior safety personnel, sharing knowledge and expertise to enhance safety practices and foster professional growth within the Egyptian construction sector.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in engineering, specifically in a field relevant to construction, such as Civil Engineering, Mechanical Engineering, or related discipline, from an accredited institution in Egypt.</li><li>Professional certification as a Safety Engineer, recognized by Egyptian authorities, such as the Certified Safety Professional (CSP) or equivalent.</li><li>Minimum of 20 years of experience in construction safety management within Egypt, with a proven track record of successfully implementing safety programs and policies on construction sites.</li><li>In-depth knowledge of Egyptian safety regulations and standards applicable to the construction industry, with the ability to interpret and ensure compliance with local laws and requirements.</li><li>Strong leadership skills with the ability to effectively lead and mentor a team of safety professionals, as well as influence and engage stakeholders at all levels of the organization.</li><li>Excellent communication skills in both Arabic and English, with the ability to convey complex safety concepts and requirements to diverse audiences.</li><li>Proficiency in using safety management systems and software tools commonly used in the construction industry in Egypt, such as SAP, Primavera, or equivalent.</li><li>Proven ability to conduct thorough site inspections, risk assessments, and accident investigations, with strong analytical and problem-solving skills.</li><li>Extensive experience in reviewing subcontractors' Health and Safety (H&S) plans and measures, along with implementing proactive measures to prevent accidents and ensure a safe working environment on construction sites.</li><li>Additional certifications or training in specialized areas of construction safety, such as Construction Health and Safety Technician (CHST), Occupational Health and Safety Administration (OSHA), or NEBOSH International General Certificate in Occupational Health and Safety (IGC), would be highly advantageous.</li><li>Demonstrated proficiency in emergency response planning, crisis management, and first aid procedures specific to construction sites in Egypt.</li><li>Comprehensive understanding of construction methodologies, equipment, and materials used in the Egyptian context, with the ability to assess and address safety risks associated with each.</li></ul>
<p><h4>Company description</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p>
<h4>Job description</h4>
<p><strong>1. Operational excellence & quality control</strong></p>
<ul>
<li>Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li>
<li>Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mu00f6venpick and Accor hygiene standards.</li>
<li>Coordinate seamlessly with the front desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li>
<li>Partner closely with the engineering/maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li>
</ul>
<p><strong>2. Team leadership & talent development</strong></p>
<ul>
<li>Manage, motivate, and mentor a team of supervisors, room attendants, and public area cleaners.</li>
<li>Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li>
<li>Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li>
<li>Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</li>
</ul>
<p><strong>3. Inventory management & cost control</strong></p>
<ul>
<li>Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li>
<li>Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li>
<li>Oversee the hotel's lost & found procedures, ensuring strict documentation and safekeeping of guest property.</li>
</ul>
<p><strong>4. Guest experience</strong></p>
<ul>
<li>Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li>
<li>Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li>
</ul>
<h4>Qualifications</h4>
<p>Education: Diploma or bacheloru2019s degree in hospitality management, business administration, or a related field.</p>
<p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1u20132 years in a supervisory or assistant managerial capacity.</p>
<p>Brand familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p>
<h4>Additional information</h4>
<ul>
<li>Good communication and customer contact skills</li>
<li>Service oriented with an eye for details</li>
<li>Ability to work effectively and contribute in a team</li>
<li>Self-motivated and energetic</li>
<li>Well-presented and professionally groomed at all times</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>· Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards.</p><br><p>· Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation.</p><br><p>· Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><br><p>Team Leadership & Development:</p><br><p>· Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards.</p><br><p>· Training & Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement.</p><br><p>· Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><br><p>Quality Control & Inspections:</p><br><p>· Inspect Rooms & Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern.</p><br><p>· Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><br><p>Inventory & Supplies Management:</p><br><p>· Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages.</p><br><p>· Laundry Operations: Oversee the laundry department’s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><br><p>Guest Service & Relations:</p><br><p>· Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests.</p><br><p>· Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><br><p>Health & Safety Compliance:</p><br><p>· Maintain Health & Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment.</p><br><p>· Hygiene & Cleanliness Standards: Ensure the hotel’s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><br><p>Administrative Support & Reporting:</p><br><p>· Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager.</p><br><p>· Budget & Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><br><p>Collaboration with Other Departments:</p><br><p>· Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules.</p><br><p>· Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><p>People & Culture</p><br><p>Employee Relations</p><br><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><br><p>· Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><br><p>Recruitment</p><br><p>· Hire new Heartists in conjunction with the People & Culture Leader through INES.</p><br><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><br><p>Employee Engagement and Communications</p><br><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><br><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><br><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</p><br><p>Learning & Talent Development & Performance Management</p><br><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><br><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><br><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><br><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</p><br><p>· Development of direct reports to give them ongoing feedback and development.</p><br><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><br><p>· Performs additional duties as directed by supervisors.</p><br><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><br><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><br><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><br><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><br><p>· Attends meetings and training as required by supervisors.</p><br><p>· Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.</p><br><p>· Interacts with guests actively soliciting feedback.</p><br><p>Finance</p><br><p>· The activities and contribution of the role will impact the performance of the hotel.</p><br><p>· They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</p><br><p>· They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</p><br><p>· Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</p><br><p>· Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</p><br><p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p><br><br>Qualifications<br><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development & Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills & Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description:</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p> The <b>Network Planning Manager</b> is a critical role responsible for ensuring that our products are available in the right place, at the right time, and in the right quantity.</p><br><br><p>In the MEA region, this role is uniquely challenging and exciting. You are the "conductor" of the supply chain, synchronizing production schedules with sales requirements to deliver world-class service levels.</p><br><p><b><u>Key Responsibilities:</u></b></p><br><p>· <b>Supply Orchestration:</b> Convert demand forecasts into robust supply plans. Coordinate with MEA factories to ensure sufficient stock coverage across all Non-MEA markets.</p><br><p>· <b>S&OP+ Leadership:</b> Lead the <b>Step 3 (Supply Review)</b> of the Mars S&OP+ process. Highlight potential supply gaps, labor constraints, or material shortages and propose actionable solutions to the leadership team.</p><br><p>· <b>Inventory Management:</b> Balance the "Golden Triangle": maintaining high service levels (Case Fill Rate) while minimizing inventory holding costs and reducing "Write-Offs" (SLOBs) due to expiry—a critical task in the MEA heat.</p><br><p>· <b>Production & Capacity Planning:</b> Partner with Site Planners to optimize production runs. Ensure the regional network is prepared for seasonal peaks, such as the high-demand periods for Ramadan or Diwali.</p><br><p>· <b>Continuous Improvement:</b> Drive the "Efficiency" principle by identifying ways to reduce lead times and improve agility within the supply chain.</p><br><p>· <b>Cross-Functional Collaboration:</b> Act as the primary point of contact between Demand Planning, Sales, and Logistics to resolve supply-demand imbalances.</p><br><p>· <b>Pipeline Visibility:</b> Drive end-to-end visibility of the "pipeline" for affiliates. This involves communicating clear ETAs for shipments, managing "vessel tracking" expectations, and proactively alerting local teams to potential "Out of Stock" (OOS) risks.</p><br><p>· <b>Standardization of Planning Horizons:</b> Ensure all MEA affiliates adhere to the global Mars S&OP+ calendar. You will coach local supply planners on best practices, ensuring that their 24-month demand signals are accurate enough to drive long-term factory capacity decisions.</p><br><p>· <b>New Activity Management:</b> Partner with Affiliate Marketing and Sales for <b>Innovation & Quitting (I&Q)</b>. You will manage the supply side of new product launches (NPI) and old product phase-outs to ensure zero waste and 100% on-time availability for launch dates in each local market.</p><br><p>· <b>KPI Alignment:</b> Hold regular performance check-ins with affiliate supply teams to track <b>CFR (Case Fill Rate)</b> and <b>Inventory Health</b> at a market level, identifying root causes for deviations and driving corrective action plans.</p><br><p><b><u>The jobholder will work closely with:</u></b></p><br><p>- Dispatch Planner</p><br><p>- Logistics & Clearance</p><br><p>- Commercial Buyers (Raws and Logistics)</p><br><p>- ATLAS inbound FE</p><br><p>- Activity coordinator</p><br><p>- Third party warehouse manager and supervisors</p><br><p>- Production Team</p><br><p>- Q&FS Team</p><br><p>- Finance Team</p><br> </div>
<p> </p><p><strong>The Factory Manager</strong> is responsible for leading and managing all manufacturing operations within the LV electrical panel production facility. The role ensures safe, efficient, and profitable manufacturing of low-voltage switchboards, distribution boards, and electrical control panels while maintaining compliance with quality standards, project specifications, customer requirements, and delivery commitments.</p><p>The Factory Manager oversees production, engineering technical office (electrical,& mechanical), planning, maintenance, inventory control, and workforce management to achieve operational excellence and business objectives.</p><p><strong>Key Responsibilities</strong></p><p><strong>Production & Operations Management</strong></p><ul><li>Lead the overall factory operations for LV panel manufacturing.</li><li>Ensure achievement of production schedules and delivery deadlines.</li><li>Monitor production capacity and optimize resource allocation.</li><li>Manage fabrication, assembly, wiring, testing, and packing activities.</li><li>Ensure compliance with approved drawings, specifications, and customer requirements.</li><li>Improve manufacturing efficiency and productivity.</li></ul><p><strong>Project & Planning Coordination</strong></p><ul><li>Coordinate closely with Engineering, Projects, Procurement, and Sales teams.</li><li>Review production plans based on project priorities and delivery schedules.</li><li>Monitor work-in-progress (WIP) and production progress.</li><li>Resolve production bottlenecks and resource constraints.</li></ul><p><strong>Quality Management</strong></p><ul><li>Ensure panels are manufactured according to IEC standards and customer specifications.</li><li>Oversee factory acceptance testing (FAT) activities.</li><li>Ensure compliance with ISO quality procedures.</li><li>Lead corrective and preventive action initiatives.</li><li>Reduce quality defects, rework, and customer complaints.</li></ul><p><strong>Health, Safety & Environment (HSE)</strong></p><ul><li>Ensure safe working practices throughout the factory.</li><li>Maintain compliance with local regulations and company HSE policies.</li><li>Conduct safety audits and risk assessments.</li><li>Lead accident investigations and corrective actions.</li></ul><p><strong>Team Management</strong></p><ul><li>Lead production supervisors, engineers, technicians, and operators.</li><li>Lead Technical office team(mechanical& electrical)</li><li>Establish performance objectives and KPIs.</li><li>Identify training and development needs.</li><li>Drive employee engagement and accountability.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Implement Lean Manufacturing and 5S initiatives.</li><li>Improve production processes and workflow efficiency.</li><li>Reduce waste, downtime, and manufacturing costs.</li><li>Promote a culture of continuous improvement.</li></ul><p><strong>Inventory & Material Management</strong></p><ul><li>Monitor material consumption and inventory levels.</li><li>Coordinate with procurement to ensure timely material availability.</li><li>Minimize material shortages and excess inventory.</li><li>Control production-related costs and waste.</li></ul><p><strong>Maintenance Management</strong></p><ul><li>Ensure preventive and corrective maintenance programs are effective.</li><li>Maintain production equipment, testing instruments, and manufacturing tools.</li><li>Reduce equipment downtime and improve reliability.</li></ul><p><strong>Financial Management</strong></p><ul><li>Manage factory budgets and operational expenses.</li><li>Monitor manufacturing costs and profitability.</li><li>Support annual budgeting and forecasting processes.</li><li>Identify cost-saving opportunities without compromising quality.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's Degree in Electrical Engineering, Industrial Engineering, or related discipline.</li><li>MBA or Operations Management qualification is an advantage.</li><li>Lean Manufacturing and Six Sigma certifications preferred.</li></ul><p><strong>Experience</strong></p><ul><li>10+ years of experience in electrical panel manufacturing.</li><li>Minimum 5 years in a Factory Manager, Production Manager, or Operations Manager role.</li><li>Proven experience in LV switchgear, control panels, and distribution boards manufacturing.</li><li>Experience managing large production teams and project-based manufacturing environments.</li></ul><p><strong>Technical Knowledge</strong></p><ul><li>LV Switchboards and Distribution Boards.</li><li>Synchronization and ATS Panels.</li><li>Electrical drawings and schematics.</li><li>Factory Acceptance Testing (FAT).</li><li>ERP/MRP systems.</li><li>Lean Manufacturing and Kaizen methodologies.</li></ul><p><strong>Key Competencies</strong></p><p><strong>Leadership</strong></p><ul><li>Team leadership and development.</li><li>Performance management.</li><li>Change management.</li></ul><p><strong>Operational Excellence</strong></p><ul><li>Production planning.</li><li>Process optimization.</li><li>Resource management.</li></ul><p><strong>Business Skills</strong></p><ul><li>Budget control.</li><li>Cost reduction.</li><li>KPI management.</li></ul><p> </p><p><br> </p><p> </p>
Work location: Mivida Business Park, Fifth Settlement, New Cairo Reports to: Head of Facilities Employment type: Full-time, on-site Location preference: Candidates based in New Cairo, Nasr City, or Heliopolis<br>About the Role The Facilities Coordinator is the administrative and front-of-house backbone of the Head of Facilities' operation — the first point of contact for tenants, vendors, and visitors, and the person who keeps documentation, scheduling, and reporting running across every project without depending on any one person's memory or inbox. As the company takes on more projects, this role is what makes each new one start with proper systems in place from day one, instead of rebuilding records after the fact. Reporting Structure• Reports directly to the Head of Facilities.• Company-wide scope — supports all current and future projects, not a single site.• Not part of the on-site Cleaning / Technical / Security chain of command. Key Responsibilities Help Desk• Act as the first point of contact at the facilities help desk — welcoming visitors, tenants, and vendors, and directing inquiries to the right person or team.• Log and track all incoming tenant service requests and complaints, routing each to the right site team and following through to closure.• Maintain a professional, responsive front-of-house presence representing the Head of Facilities' office. Soft Services• Coordinate and monitor delivery of soft services — cleaning, landscaping, pest control, and related contracts — liaising with vendors on schedules and service standards.• Track soft-services vendor contract renewals, certifications, and service-level performance. Hard Services• Support coordination of hard services (MEP / technical maintenance) administration — logging work orders, tracking Permit-to-Work paperwork, and following up on completion status with the technical team.• Own and update the Master PPM Calendar and KPI/SLA scorecards, consolidating inputs from site-level supervisors ahead of management reporting. Documentation & Reporting• Maintain and continuously update the master facilities document control system — contracts, drawings, submittals, handover packages, as-built registers, and O&M manuals — across all projects.• Take and distribute Minutes of Meetings for facilities-related meetings with owners, tenants, consultants, and vendors, and maintain correspondence logs and action-item trackers.• Support preparation of the Monthly FM Report to Management, consolidating data across multiple projects.• Track purchase orders, invoices, and payment approvals related to facilities operations, liaising with finance/accounts. Coordination & Scheduling• Coordinate and schedule the Head of Facilities' meetings, site visits, and vendor/consultant appointments across all active projects.• Maintain the vendor and contractor contact database, contract renewal calendar, and insurance/certification expiry tracker across all sites.• Support onboarding of new hires and vendors into the facilities management system — access, documentation, induction scheduling.• Help roll out new SOPs, PPM templates, and reporting tools consistently as the in-house team and future projects come online.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p> * To guard our guests life against drowning in pool or beach</p><br><p>* Contentious monitoring for hotel pool and beach and make all hotel signs in his area updated.</p><br><p>* Have a governmental certificate in life guard updated and renew it.</p><br><p>* Informing his management to prepare reports for any hazard situations during his shift.</p><br><p>* To be aware and have enough knowledge about first aids and how dealing with drowning cases.</p><br><p>* To be flexible in assisting around different areas of the hotel and to perform any other tasks assigned by your management.</p><br><p>* Operates a quality professional fitness program carrying out fitness testing, evaluations, and program design and fitness instruction.</p><br><p>* To be aware with hotel’s health, safety and hygiene policies.</p><br><p>* Ensure all safety and cleaning standards are maintained throughout the hotel.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><br><p>* Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>* Education: At least a high school or vocational diploma.</p><br><p>* Experience: At least 2 years of related work experience</p><br><p>* Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Professional trainings and seminars and professional certification.</p><br><p>* Computer Literacy: Not Required</p><br><p>* Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</p><br> </div>
Application Deadline: 24 August 2026Department: Food & Beverage Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, and providing a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br>OVERALL OBJECTIVES<br><br>The job of Restaurant Hostess is executed satisfactorily when:All rules & regulations are strictly adhered to within the hotel including the hotel’s policy on fire and safety as well as hygiene regulations including HACCP. The service team is well managed, having delegated the appropriate tasks to the team members. A High quality of product and service is maintained in the outlet. The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.<br><br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIESResponsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and name tag at all times according to the hotel's dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. A courteous, professional, and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Have the knowledge and understanding to explain and perform up-selling all items offered by the department assigned as well as offering alternatives. Monitor operating supplies, and equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensure follow-up is performed with the guest. Be knowledgeable about operating the existing POS system based on the trained responsibility level assigned in the department. Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety. Maintain a good rapport and work relations with staff in the assigned department and within the hotel. Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled. Undertake reasonable tasks and secondary duties as assigned by the Department Head. Respond to any changes in the department as dictated by the hotel management. Assist in carrying out scheduled inventories of products and operating equipment. Perform any other assigned reasonable duties and responsibilities as assigned. Project at all times a positive and motivated attitude and exercise self-control. Maintain and update the restaurant's guest history. Maintain a legible and up-to-date reservation book. Maintain and coordinate the printing of the respective restaurant menus. Maintain excellent communication with all related departments i.e Guest Services and Concierge departments Restaurant Reservations All other F&B outlets, In-Room dining, and Banquet Service<br><br>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br>Skills, Knowledge and Expertise<br><br>Language:<br>Ability to work and communicate in a multinational environment Local language – excellent oral and written skills. English – excellent oral and written skills. Additional language – beneficial. Competencies:Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organized manner. TECHNICAL<br>COMPETENCIES: Computer literacy adapted to the field of training:Ability to operate computer and office equipment. Proficiency in Excel and Word is beneficial. INDIVIDUAL<br>CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:Passionate for Food & Beverage People Oriented Passionate for European luxury Entrepreneurial Straightforward Sense of responsibility Team player Analytical thinker Flexible and reliable Tolerant and open minded Works well under pressure EXPERIENCE: To fill the position, the following is required:<br>Experience in an F&B service role.<br><br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Job Title<br>Production Manager – Phosphated Drywall Screws Manufacturing<br>⸻<br>Job Summary<br>We are seeking an experienced Production Manager with deep technical expertise in phosphated drywall screw manufacturing to lead and optimize our end-to-end production operations. The ideal candidate will have hands-on knowledge of wire preparation, cold heading, thread rolling, heat treatment, phosphating, and final inspection, ensuring consistent quality, high productivity, and cost efficiency.<br>This role is critical in scaling production, stabilizing quality, reducing scrap, and achieving international standards (DIN / ISO / ASTM).<br>⸻<br>Key Responsibilities<br>1. Production & Operations Management • Plan, organize, and control daily production of phosphated drywall screws (fine thread / coarse thread). • Ensure smooth workflow across: • Wire drawing / preparation • Cold heading • Thread rolling • Heat treatment (quenching & tempering) • Phosphating & drying • Sorting, packing, and storage • Achieve monthly production targets (tons / pieces) with minimum downtime.<br>⸻<br>2. Phosphating Process Control (Critical Role) • Manage and optimize black phosphate coating parameters: • Chemical concentration • Bath temperature & p H • Immersion time • Rinsing & drying methods • Ensure coating: • Uniform color (deep black) • Strong adhesion • Oil absorption capability • Corrosion resistance • Reduce common phosphating defects: • Red rust • Patchy coating • White powder residue • Peeling or weak adhesion<br>⸻<br>3. Quality Assurance & Standards • Implement and enforce QC checkpoints at each production stage. • Ensure screws meet: • Dimensional tolerances • Head strength • Core hardness • Case hardness • Torsion & bending requirements • Coordinate mechanical testing: • Torque test • Drill speed test • Salt spray test (when required) • Ensure compliance with DIN 18182 / ISO 7050 / ASTM C1002 standards.<br>⸻<br>4. Machine & Process Optimization • Supervise operation and setup of: • Cold heading machines • Thread rolling machines • Mesh belt furnace • Phosphating lines • Improve: • Tool life • Machine cycle time • Changeover efficiency • Coordinate preventive maintenance with engineering teams.<br>⸻<br>5. Raw Material & Consumables Control • Work with procurement to select suitable: • Low-carbon steel wire (e.g. SAE 1022) • Phosphating chemicals • Oils & lubricants • Monitor material usage and reduce: • Wire wastage • Chemical overconsumption • Rejection rates<br>⸻<br>6. Team Leadership & Training • Lead and supervise: • Machine operators • Line supervisors • QC inspectors • Train teams on: • Phosphating best practices • Process discipline • Safety procedures • Build a production culture focused on quality, efficiency, and accountability.<br>⸻<br>7. Safety, Environment & Compliance • Ensure compliance with: • Factory safety regulations • Chemical handling procedures • Wastewater treatment requirements (phosphating line) • Implement proper PPE and safe working conditions.<br>⸻<br>8. Reporting & Continuous Improvement • Prepare daily and monthly reports covering: • Production output • Downtime • Scrap & rejection rates • Chemical consumption • Lead continuous improvement initiatives to: • Increase yield • Reduce cost per ton • Improve export readiness<br>⸻<br>Required Qualifications<br>Education • Bachelor’s degree in: • Mechanical Engineering • Industrial Engineering • Or relevant technical field<br>⸻<br>Experience • 10-15+ years in fastener manufacturing • Minimum 7 years specifically in phosphated drywall screw production • Proven hands-on experience with black phosphate coating systems<br>⸻<br>Technical Skills • Strong knowledge of: • Screw metallurgy & heat treatment • Phosphate chemistry • DIN / ISO fastener standards • Ability to troubleshoot: • Coating defects • Heat treatment issues • Mechanical failures • Familiar with Chinese and European production lines.
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<p><span>As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.</span></p><br><p><b>Position Title: Assistant Credit Manager<br>Location: 6th October City, Cairo</b><br> </p><br><b>Position Overview</b><br>H.B. Fuller seeks an <b>IMEA Assistant Credit Manager</b> to support customer credit risk management, collections, and accounts receivable performance across Egypt and the Middle East, while providing guidance to India, Africa, and Türkiye. This role partners with Sales, Customer Service, and Finance teams to minimize credit risk, optimize cash flow, and support business growth. The position also oversees collection activities, customer risk assessments, and credit reporting processes across the region.<br>This position will be reporting to EIMEA Credit Manager based in Portugal. This will be Hybrid position 3 days office and 2 days' work from home.<br> <br><p><b>Primary Responsibilities</b></p><br><ul><li><p>Assess customer credit risk and assign credit limits within authority levels</p><br></li><li><p>Partner with sales teams and customers to mitigate credit risk exposure</p><br></li><li><p>Lead customer account reviews and resolve complex credit issues</p><br></li><li><p>Supervise collection activities and order hold resolution processes</p><br></li><li><p>Monitor aging accounts and ensure compliance with service level agreements</p><br></li><li><p>Escalate delinquency, insolvency, and high-risk account situations</p><br></li><li><p>Support monthly Credit and Accounts Receivable reporting activities</p><br></li><li><p>Coach and develop Credit Specialists, Analysts, and Supervisors<br> </p><br></li></ul><p><b>Minimum Requirements</b></p><br><ul><li><p>Bachelor's degree in business, Finance, Accounting, or related field</p><br></li><li><p>5–7 years of experience in credit, collections, finance, or commercial risk management</p><br></li><li><p>Proficiency in accounts receivable systems and Microsoft Office applications</p><br></li><li><p>Strong negotiation, analytical, and communication skills in English and Arabic</p><br></li><li><p>Authorization to work in the applicable location and ability to travel regionally (2–4 trips annually)<br> </p><br></li></ul><p><b>Preferred Requirements</b></p><br><ul><li><p>MBA or advanced degree in Finance or Business</p><br></li><li><p>Experience with SAP ERP systems</p><br></li><li><p>Professional credit certification (CICP, ICCE, or CGCE)</p><br></li><li><p>Experience leading credit, collection, or accounts receivable teams across multiple markets<br> </p><br></li></ul><br><p><span><i>H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.</i></span></p><br><p><span><i>H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.</i></span></p><br> </div>
<strong>Job Description<br><br></strong>Kraft Heinz is looking for a <strong>National Sales Manager –Modern Trade</strong>, this role is responsible for driving the growth, profitability, and market share of the Kraft Heinz portfolio across all Modern Trade accounts in Egypt, including Key Accounts, Hypermarkets, Supermarkets, and emerging E-commerce and E-grocery channels and requires a highly capable commercial leader who can combine rigorous commercial strategy with disciplined execution. The successful candidate will be responsible for shaping Route-to-Market frameworks, managing joint business planning with key retailers, and leading a high-performing key account management team to deliver sustainable commercial results.<br><br><strong>Key Responsibilities<br><br></strong><ul><li> Strategic Channel Growth & P&L Management</li><li>Own the full Modern Trade channel P&L, driving top-line revenue growth and bottom-line profitability</li><li>Develop and execute the annual channel business plan in alignment with Kraft Heinz’s overall commercial blueprint</li><li>Optimize trade spend efficiency, ensuring a strong return on investment across all promotional activities and commercial agreements</li><li> Joint Business Planning (JBP) & Key Account Management</li><li>Lead high-level commercial negotiations and secure strategic Joint Business Plans with major international and local accounts such as Carrefour, Lulu, Panda, and Spinneys</li><li>Establish Kraft Heinz as a preferred category partner through data-driven category management and shopper marketing insights</li><li>Proactively manage commercial terms, rebates, and visibility agreements to maximize on-shelf availability and share of shelf</li><li> Route-to-Market (RTM) & Execution Excellence</li><li>Design and execute effective Route-to-Market frameworks to ensure flawless execution across all key account branches</li><li>Collaborate with Trade Marketing to develop impactful, channel-specific visibility, activation programs, and pricing strategies</li><li>Set, monitor, and enforce execution KPIs, including planogram compliance, Share of Voice, and reduction of Out-of-Stock levels</li><li> Team Leadership & Capability Building</li><li>Lead, mentor, and inspire a team of Key Account Managers and field execution supervisors, fostering a culture of ownership and meritocracy</li><li>Establish clear, metrics-driven KPIs for the team and evaluate performance with strong data transparency</li><li> Cross-Functional Collaboration</li><li>Partner with Demand Planning and Logistics to optimize forecast accuracy for Modern Trade and help prevent supply chain disruptions</li><li>Provide the leadership team with regular market intelligence, competitor insights, and shopper trends to support agile decision-making<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Minimum of 10–12 years of commercial experience in Sales, Key Account Management, and Trade Marketing within the FMCG sector, including at least 4–5 years leading the Modern Trade channel at a senior level.</li><li>Bachelor’s degree in business administration, Marketing, Economics, or a related field; an MBA is a plus.</li><li>Proven history of managing large-scale P&Ls, negotiating complex Joint Business Plans with major retailers, and delivering consistent double-digit growth.<br><br></li></ul><strong>Skills<br><br></strong><ul><li>Advanced financial acumen, including P&L management, trade spend optimization, and margin management.</li><li>Exceptional negotiation and stakeholder management skills.</li><li>Strong analytical mindset with the ability to translate data, including Nielsen, Kantar, and retailer POS data, into actionable commercial strategies.<br><br></li></ul>Location(s)<br><br>El Tagamoa El Khames Commercial Office<br><br><strong>Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.</strong>
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<br>Company Description<br><br><p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.</p><br><p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p><br><p>Join our motivated and vibrant Team and build your career with us.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Beverage Operations Management:</p><br><p>· Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets.</p><br><p>· Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times.</p><br><p>· Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation.</p><br><p>Team Leadership:</p><br><p>· Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently.</p><br><p>· Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to the team to enhance performance and career growth.</p><br><p>· Conduct performance reviews, provide feedback, identify areas for improvement support development plans, to enhance team effectiveness and ensure a motivated team culture.</p><br><p>Menu Development & Innovation:</p><br><p>· Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends.</p><br><p>· Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings.</p><br><p>· Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales.</p><br><p>Inventory & Stock Management:</p><br><p>· Oversee the beverage inventory, ensuring proper storage, rotation, and control of products.</p><br><p>· Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items.</p><br><p>· Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts.</p><br><p>Cost Control & Revenue Growth:</p><br><p>· Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction.</p><br><p>· Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations.</p><br><p>· Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning.</p><br><p>Guest Experience & Satisfaction:</p><br><p>· Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation.</p><br><p>· Address guest complaints or concerns promptly and professionally, ensuring swift resolution to ensure maximum guest satisfaction.</p><br><p>· Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience.</p><br><p>Health & Safety Compliance:</p><br><p>· Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices.</p><br><p>· Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas.</p><br><p>· Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment.</p><br><p>Staff Scheduling & Budgeting:</p><br><p>· Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods.</p><br><p>· Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals.</p><br><p>· Monitor staffing levels and adjust as necessary based on business needs and guest demand.</p><br><p>Reporting & Documentation:</p><br><p>· Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback.</p><br><p>· Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation.</p><br><p>· Provide insights and recommendations to senior management for continuous improvement.</p><br><p>Collaboration with Other Departments:</p><br><p>· Work closely with the Food & Beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction.</p><br><p>· Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales.</p><br><p>Promotions & Events:</p><br><p>· Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales.</p><br><p>· Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><br>Qualifications<br><br><p>perience/Certificates/Education</p><br><p>· Experience: Minimum of 3-5 years in a supervisory / leadership role in beverage management, preferably a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus.</p><br><p>· Skills & Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</p><br><p>o Ability to create unique and appealing beverage menus tailored to guest preferences.</p><br><p>o Strong financial acumen and experience in managing budgets, costs, and profitability.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>