Video editor Jobs in Egypt

Head of Marketing & Communications Location: 5th Settlement, New Cairo, Egypt Employment Type: Full-Time - Onsite<br>About Elsooltaan Group Elsooltaan Group is a diversified business group operating across trade & investment, AI & digital solutions, logistics, manufacturing, medical tourism, and venture building. With ambitious expansion plans across Africa and the Middle East, our mission is to build and scale businesses that create long-term economic impact through innovation, strategic partnerships, and operational excellence. We are looking for exceptional leaders who are passionate about building brands, driving growth, and creating lasting value across multiple industries.<br>About the Role The Head of Marketing & Communications will lead the Group's entire marketing, branding, communications, and growth function across all business units. This executive role is responsible for building the Group's market presence, strengthening its brands, driving customer acquisition, and ensuring consistent communication internally and externally. Working directly with the Founder and senior leadership, you will develop and execute integrated marketing strategies that support business growth while building a world-class marketing function capable of serving the Group's expanding portfolio.<br>Key Responsibilities Marketing Strategy & Growth Develop and execute the Group's overall marketing strategy. Align marketing initiatives with the commercial objectives of each business unit. Drive lead generation, customer acquisition, market expansion, and revenue growth. Develop scalable marketing systems, KPIs, and performance reporting.<br>Brand Strategy & Positioning Build, manage, and strengthen the corporate identity of Elsooltaan Group and its portfolio companies. Ensure consistent brand positioning, messaging, and visual identity across all platforms. Lead brand launches, rebranding initiatives, and market positioning strategies. Protect and enhance the Group's reputation.<br>Digital Marketing Lead the Group's digital marketing strategy across all digital channels. Oversee social media, content marketing, email marketing, SEO, website performance, and marketing automation. Identify and implement modern marketing technologies and AI-powered marketing solutions. Continuously improve customer engagement and digital performance.<br>Performance Marketing & Media Buying Plan, manage, and optimize paid advertising campaigns across Meta, Google, Linked In, Tik Tok, and other relevant platforms. Lead media buying activities and manage advertising budgets efficiently. Monitor campaign performance and maximize return on marketing investment (ROI). Conduct A/B testing and continuous campaign optimization.<br>Public Relations & Corporate Communications Develop and implement public relations strategies that strengthen the Group's reputation. Build relationships with media outlets, journalists, industry leaders, and strategic partners. Manage corporate announcements, interviews, press releases, and executive communications. Lead crisis communication when required.<br>Content, Creative & Communications Oversee the development of compelling marketing content and storytelling across all channels. Lead creative direction for campaigns, videos, presentations, websites, and marketing materials. Ensure all communications reflect the Group's vision, values, and brand identity. Maintain consistency in tone, messaging, and customer experience.<br>Marketing Operations & Team Leadership Build and lead a high-performing marketing department. Manage and mentor digital marketers, media buyers, designers, content creators, PR specialists, and external agencies. Establish marketing processes, workflows, and performance standards. Collaborate closely with Operations, Sales, Business Development, and Executive Leadership to support business objectives.<br>Innovation & Business Development Support Support the launch of new companies, products, and strategic initiatives. Identify new marketing opportunities, partnerships, and market trends. Introduce innovative marketing approaches that accelerate growth and strengthen the Group's competitive position. Contribute to the long-term development of the Group's in-house marketing and communications capabilities.<br>We're Looking For Someone Who Has proven leadership experience in marketing and communications. Has strong expertise in branding, digital marketing, performance marketing, media buying, and public relations. Thinks strategically while maintaining a strong execution mindset. Understands data-driven marketing and customer acquisition. Can build marketing systems, teams, and scalable processes. Has excellent communication, leadership, and stakeholder management skills. Thrives in fast-paced, entrepreneurial environments. Is passionate about building brands and contributing to the growth of multiple businesses.<br>Why Join Elsooltaan Group? Join a dynamic business group with ambitious plans for growth across Africa and the Middle East. At Elsooltaan Group, you'll have the opportunity to make a real impact, work directly with senior leadership, contribute across multiple industries, and help shape innovative businesses from strategy to execution. If you're driven by growth, ownership, and the opportunity to build something meaningful, we'd love to hear from you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A strong candidate is sought for the role of <b>Performance Marketing Manager</b> possessing extensive experience in developing and executing digital marketing strategies, managing paid advertising campaigns, analyzing data, and driving growth based on results. The candidate will be responsible for leading performance marketing efforts aimed at increasing potential customers, optimizing return on ad spend (ROAS), and reducing customer acquisition costs (CAC), while improving conversion rates across various digital channels.</p><p><br></p><p><b>Responsibilities: </b></p><p>· Develop marketing strategies aligned with the company’s vision and strategic objectives.</p><p>· Manage brand identity through building and enhancing the corporate identity that reflects professionalism and adherence to prevailing regulations.</p><p>· Build and prepare annual, quarterly, and monthly marketing plans.</p><p>· Effectively manage advertising budgets and allocate them across appropriate channels and platforms.</p><p>· Manage and operate digital advertising campaigns across platforms such as Google Ads, (Meta/Instagram), LinkedIn, TikTok, etc., according to the company’s strategy.</p><p>· Review and develop official marketing content (advertisements and interactive campaigns, articles, and awareness posts, and awareness videos)</p><p>· Develop customer acquisition strategies and enhance the customer journey.</p><p>· Monitor the customer journey from advertisement to conversion and optimize weak points within it.</p><p>· Develop and implement paid advertising strategies aimed at increasing the number of potential customers (Leads) and improving the quality of targeted customers.</p><p>· Analyze campaign performance daily and weekly and provide accurate reports on performance and recommendations for improvement.</p><p>· Optimize customer acquisition cost (CPA) and increase return on ad spend (ROAS).</p><p>· Conduct A/B testing on advertisements (headlines, images, targeting, and messaging) to continuously improve results.</p><p>· Build and develop target audiences based on data and behaviors.</p><p>· Monitor changes in advertising platform algorithms and update strategies accordingly.</p><p>· Prepare monthly performance reports outlining results, challenges, and improvement plans.</p><p>· Improve landing page quality to increase conversion rates.</p><p>· Manage the team and coordinate with the design and content creation team to produce high-performance advertisements.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>· Bachelor’s degree in Marketing, Business Administration, E-commerce, or any related field.</p><p>· 5 to 7 years of practical experience in digital marketing and managing advertising campaigns.</p><p>· Strong practical experience in managing advertising campaigns across Google Ads, Meta Ads, LinkedIn Ads, and TikTok Ads.</p><p>· Familiarity with analytics tools and managing advertising campaigns, such as Google Analytics 4 (GA4), Google Ads, Google Ads Conversion Tracking, and Meta Ads Manager.</p><p>· Ability to analyze data and make performance-based decisions.</p><p>· Strong skills in testing and optimizing campaigns (A/B Testing).</p><p>· High communication skills and ability to clearly explain results and recommendations to management.</p><p>· Good understanding of customer behavior in the services sector, preferably in consulting and (B2B).</p><p>· Previous experience working with marketing companies is required.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About The Role</strong><br>You will own the day-to-day execution of statutory audits, regulatory reporting, and financial filings across Thndr's group entities, making sure every deadline is met, every submission is accurate, and every audit and regulator query is driven through to resolution.<br>You'll work closely with the Accounting, Control &amp; Tax Manager, who owns the technical positions and final sign-off, while you take ownership of making the process happen: coordinating auditors, managing PBC requests, preparing statutory accounts and supporting schedules, tracking regulatory deadlines, and maintaining the reconciliations and documentation behind each entity's financials.<br>This is also a build role. As Thndr continues to expand across markets and regulated entities, you'll help create the trackers, templates, working paper standards, and processes that make reporting more reliable and scalable. It suits someone with a strong audit or financial reporting foundation who is comfortable working independently, dealing with ambiguity, and taking ownership beyond a defined checklist.<br><strong><strong>What You'll Do</strong></strong><br><strong>Statutory audits &amp; financial reporting</strong><br>• Support statutory audits across Thndr's group entities, managing timelines, PBC requests, supporting schedules, and day-to-day communication with auditors<br>• Prepare statutory financial statements under IFRS and relevant local accounting standards for review and sign-off<br>• Maintain clear, audit-ready working paper packs and supporting documentation for each entity<br>• Support the resolution of audit adjustments and reporting issues by identifying and addressing root causes<br><strong>Regulatory reporting</strong><br>• Build and maintain a group regulatory reporting tracker covering all entities, filings, deadlines, owners, and status<br>• Prepare regulatory returns, financial filings, and supporting accounting data<br>• Own regulator comments and queries on filed financials, from investigation and response through to closure<br>• Ensure all statutory and regulatory reporting deadlines are tracked and met<br><strong>Reconciliations &amp; reporting controls</strong><br>• Maintain reconciliations between management ledgers and statutory accounts across group entities<br>• Ensure financial statements and reporting balances can be supported and traced back to the underlying trial balance<br>• Identify recurring issues affecting audit quality, reporting accuracy, or regulatory submissions and work with the Finance team to address the root cause<br><strong>Process building &amp; continuous improvement</strong><br>• Build and improve reporting processes, including checklists, templates, trackers, and working paper standards<br>• Document processes and introduce structure where it does not yet exist<br>• Help make each audit and reporting cycle faster, cleaner, and more scalable than the last<br><strong>Tax &amp; cross-functional support</strong><br>• Support tax compliance activities across the group in coordination with the Accounting, Control &amp; Tax team and external advisors<br>• Work closely with internal stakeholders, auditors, regulators, and external advisors across multiple jurisdictions<br>• Proactively follow up on dependencies and unresolved issues to ensure work is driven through to completion<br><strong><strong>What You'll Need</strong></strong><br>• 3-5 years in audit and/or financial reporting, external audit experience is the core requirement<br>• Strong accounting and reporting fundamentals, with genuine command of accounting standards (IFRS; <br><strong>Key outcomes:</strong><br>• Statutory audits across group entities delivered on schedule, with no regulatory filing deadline missed<br>• A live group regulatory reporting tracker, covering every entity, filing and deadline, used<br><strong>Essential skills: </strong><br><strong><br>• Builder mentality - </strong>you see missing process as something to fix, not something to complain about, and you'd rather create the template than ask for one<br>• No task is beneath you; you'll do work below<br><strong>Nice to have:</strong> <br><ul><li>Egyptian Accounting Standards experience</li><li>Financial services, brokerage or fintech experience, or exposure to a regulated entity</li><li>Experience dealing directly with regulators on filed financials</li><li>Multi-entity, multi-currency and cross-border reporting exposure</li><li>Tax compliance exposure (CIT, VAT, WHT) - useful, not required</li><li>Experience implementing or working on an ERP migration</li><li>Arabic</li></ul><strong><strong>Who Are We?</strong></strong><br><strong>Thndr</strong> was founded on a <strong>bold dream</strong> to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we're shaping the future of investing while actively driving the economies we serve by promoting local investment products.<br>History has shown that investing is the single greatest way to build long-term wealth, but before <strong>Thndr</strong>, only a very small percentage of people had access to it due to:<br>High barriers to entry - In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.<br>Irrelevant experience - Catered toward expert traders and financial specialists, therefore alienating the majority of the population.<br>Fragmented offering - Investment products were not gathered in a single, intuitive outlet.<br>We don't just talk about change, we deliver it. Here's a glimpse into our impact so far:<br><strong>5.5 million</strong> app downloads<br><strong>EGP 1B+ average daily traded value</strong> across 2025<br><strong>#1 digital investing platform</strong> in Egypt for the <strong>third consecutive year</strong><br><strong>76% of users are first-time investors</strong><br><strong>40%</strong> of our users come from outside of capital cities and have previously had limited access to financial institutions<br>Building on the success of our core platform, we are continuing to change culture and break down barriers by launching <strong>Rumble</strong>, the subscription-based investment recommendations platform.<br><strong>Rumble</strong> was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry's top experts.<br>Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns.<br>At <strong>Thndr</strong>, we're looking for people driven by our mission to help us democratize investing across the MENA region.<br> </div>

<p><strong>About the Role</strong></p><p>We are looking for a Senior Social Media &amp; Growth Marketing Specialist to lead our organic and paid growth across key digital channels. You will own the strategy and execution for social media, performance campaigns, and growth experiments that drive brand awareness, lead generation, and course enrollments in KSA and Egypt.</p><p>This role is ideal for someone who combines creative content skills with data-driven growth thinking, and who is passionate about improving how people learn online.</p><p>Key Responsibilities</p><p><strong>Social Media Strategy &amp; Execution</strong></p><ul><li><p>Develop and own the social media strategy for KSA and Egypt across platforms such as Instagram, TikTok, X (Twitter), LinkedIn, Facebook, and YouTube.</p></li><li><p>Plan and manage the content calendar, ensuring consistent, high-quality posts aligned with product launches, campaigns, and key academic / market moments.</p></li><li><p>Create and oversee engaging content (posts, stories, Reels, short-form videos, carousels) tailored to local markets and learner personas.</p></li><li><p>Monitor community conversations, respond to comments and messages, and manage social media communities to build strong brand loyalty and advocacy.</p></li></ul><p><strong>Growth Marketing &amp; Performance</strong></p><ul><li><p>Design and run growth experiments (A/B tests on creatives, audiences, landing pages, funnels) to improve acquisition, activation, and retention.</p></li><li><p>Plan, launch, and optimize paid campaigns across Meta Ads, TikTok Ads, Google Ads, and other relevant platforms.</p></li><li><p>Collaborate with product and sales teams to build acquisition funnels for lead generation, demo bookings, and course enrollments.</p></li><li><p>Work with designers, content creators, and product marketers to build high-performing creatives and landing pages.</p></li></ul><p><strong>Analytics &amp; Reporting</strong></p><ul><li><p>Define and track key KPIs such as CPL, CAC, CTR, conversion rate, ROAS, engagement rate, follower growth, and retention metrics.</p></li><li><p>Use tools like Google Analytics, platform insights, and marketing dashboards to measure performance and identify growth opportunities.</p></li><li><p>Produce clear weekly and monthly reports with insights, learnings, and recommendations to leadership.</p></li></ul><p><strong>Brand &amp; Market Localization</strong></p><ul><li><p>Ensure all content and campaigns are localized for audiences in KSA and Egypt (language, culture, tone, timing, and channels).</p></li><li><p>Conduct ongoing market and competitor research to spot trends in e‑learning, social media formats, and learner behaviors.</p></li><li><p>Partner with internal stakeholders (sales, academic / content, product) to ensure messaging is consistent, accurate, and compelling.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>&nbsp;</p><ul><li><p>5–6+ years in social media and/or growth / performance marketing</p></li><li><p>Experience in e‑learning, EdTech, education, or digital products is a plus</p></li><li><p>Proven results growing audiences and revenue via social and paid campaigns</p></li><li><p>Strong knowledge of Meta, TikTok, LinkedIn, YouTube, X, Snapchat, and analytics tools</p></li><li><p>Experience running and reporting on multi-channel campaigns (organic + paid)</p></li><li><p>Excellent Arabic and good English copywriting</p></li><li><p>Strong project management and cross-team collaboration skills<br>Creative mindset with a keen eye for detail and design.</p></li><li><p>Ability to collaborate effectively with cross-functional teams and external partners.</p></li><li><p>Up-to-date knowledge of the latest trends and best practices in social media and digital marketing.</p></li><li><p>Self-motivated, proactive, and results-oriented with a passion for continuous learning.</p></li></ul><p>Nice to Have</p><ul><li><p>Experience with KSA and Egyptian markets</p></li><li><p>Knowledge of CRM / marketing automation tools (for example, HubSpot, Mailchimp)</p></li></ul><p></p>

We’re looking for a creative and data-minded Content & Social Media Specialist to help shape Yalla Plus’s voice and presence across digital platforms.<br><br>This person will take ownership of the content cycle, from coming up with ideas and writing copy to publishing, monitoring results, and turning insights into better content. You should be comfortable balancing creativity with performance and knowing that great content is not only about how it looks or sounds, but also about the results it delivers.<br><br>What You’ll Be Responsible For: -<br><br>- Lead day-to-day content activities across Instagram, Tik Tok, Linked In, X, Facebook, and other relevant platforms.<br>- Write engaging Arabic content that reflects the brand’s voice and speaks naturally to our target audience.<br>- Build and maintain monthly content plans based on campaigns, product developments, launches, and marketing priorities.<br>- Manage content scheduling and publishing to maintain a consistent presence across all channels.<br>- Monitor social media performance, including engagement, reach, clicks, leads, and other relevant metrics.<br>- Analyze content performance to understand which subjects, formats, messages, and creative styles generate the best results.<br>- Use audience behavior and performance data to develop new content ideas and improve future campaigns.<br>- Create attention-grabbing hooks, effective CTAs, story concepts, and platform-specific content angles.<br>- Work closely with graphic and motion designers, providing clear creative direction and briefs.<br>- Develop concepts, scripts, and creative ideas for Reels, Tik Toks, product videos, campaigns, and other short-form formats.<br>- Adapt content according to each platform’s audience, tone, format, and consumption habits.<br>- Stay updated on social media trends, competitor activity, and relevant conversations within the F&B, restaurant, hospitality, and technology industries.<br>- Support broader marketing initiatives by contributing copy and creative ideas for Whats App campaigns, landing pages, brochures, promotional materials, offers, and other marketing assets.<br>- Help ensure a consistent and recognizable brand identity across all communication channels.<br>- Prepare monthly content reports covering performance, key insights, challenges, successful approaches, and recommendations for improvement.<br><br>What We’re Looking For: -<br><br>- 2-4 years of practical experience in content creation, copywriting, social media, or a related field.<br>- Excellent Arabic writing and copywriting skills, with strong attention to tone and wording.<br>- Experience writing in a Saudi/Najdi communication style is a strong advantage.<br>- Good command of English, both written and spoken, is preferred.<br>- Strong understanding of major social platforms and the types of content that perform well on each.<br>- Comfortable interpreting social media analytics and using performance data to inform creative decisions.<br>- Good understanding of content strategy, storytelling, hooks, CTAs, audience engagement, and conversion.<br>- Highly organized, proactive, and capable of managing multiple platforms, projects, and deadlines independently.<br>- Experience within B2B, Saa S, F&B, hospitality, or technology environments is a plus.<br><br>Why Yalla Plus?<br><br>You’ll be joining a team where ideas are encouraged, initiative matters, and there’s room to make an actual impact rather than simply following a content calendar.<br><br>Easy Apply now and share your portfolio at youmna@yallaplus.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>Cairo, Egypt<br> Expected duration<br>The internship is for a duration of six months, hybrid, and full time. The desirable date is 1 September 2026<br> Duties and Responsibilities<br>Created in December 1999, the United Nations Office for Disaster Risk Reduction (UNDRR) is the designated focal point in the United Nations system for the coordination of efforts to reduce disasters and to ensure synergies among the disaster reduction activities of the United Nations and regional organizations and activities in both developed and less developed countries. Led by the United Nations Special Representative of the Secretary-General for Disaster Risk Reduction (SRSG), UNDRR has over 140 staff located in its headquarters in Geneva, Switzerland, and in regional offices. Specifically, UNDRR guides, monitors, analyses and reports on progress in the implementation of the Sendai Framework for Disaster Risk Reduction 2015-2030, supports regional and national implementation of the Framework and catalyzes action and increases global awareness to reduce disaster risk working with UN Member States and a broad range of partners and stakeholders, including civil society, the private sector, parliamentarians and the science and technology community. This internship is located in the United Nations Office for Disaster Risk Reduction (UNDRR), Regional Office for the Arab States (ROAS) in Cairo, Egypt. The internship is unpaid, full-time, and hybrid. Interns work five days per week. The intern will work under the supervision of the Chief of UNDRR ROAS. The Intern will support the implementation of the communications, advocacy and stakeholder engagement activities of the UNDRR Regional Office for the Arab States. The assignment will focus on coordinating communications for regional events, strengthening stakeholder engagement, supporting media relations, documenting impact stories, and ensuring timely delivery of visibility products that enhance UNDRR's outreach and partnerships across the Arab region. Key Duties and Responsibilities: 1. Communications Planning and Event Coordination • Support the communications planning and coordination of regional conferences, workshops and high-level meetings. • Coordinate the collection of all communications inputs required before each event. • Ensure event pages are developed and published in a timely manner. • Coordinate the preparation of event packages 2. Event Communications and Visibility • Support communications activities before, during and after regional events. 3. Success Stories and Knowledge Management • Develop success stories from Member States and stakeholder groups. • Document good practices emerging from regional programmes. • Prepare stakeholder profiles. • Support the production of interviews with partners. 4. Stakeholder Engagement: Support communications with Arab Stakeholder Groups to • maintain- update mailing lists • supporting surveys • tracking responses • compiling results • preparing summaries • documenting commitments. 5. Media Coordination: Coordinate media engagement for Cairo-based activities, including: • preparing media lists • coordinating invitations • supporting media registration • arranging interviews • preparing press materials • coordinating photographers and videographers • monitoring media coverage • compiling media reports. 6. Publications and Visibility • Coordinate preparation ROAS communication and branded materials • Liaise with suppliers to ensure quality and timely production.<br> Qualifications/special skills<br>• Applicants must meet one of the following requirements: (a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum Bachelor's degree or equivalent). • Applicants must have good knowledge of standard software applications, especially MS Word, MS PowerPoint, and MS Teams; • Ability to draft news articles and/or social media posts is required; • Ability to design surveys and polls is desired; • Using content management systems (CMS), photo editing software, web analytics, accessibility is desired; • Knowledge in copywriting, editing, and translating web content from English to Arabic is desired • Applicants must have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter • Applicants must have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views<br> Languages<br>• English and French are the working languages of the United Nations Secretariat. • For this internship, fluency in spoken and written Arabic and English is required. Knowledge of an additional official UN language is an advantage. • The official languages of the United Nations Secretariat are Arabic, Chinese, English, French, Russian and Spanish.<br> Additional Information<br>Due to the high volume of applications received, only successful candidates will be contacted.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Role Overview</strong>We’re on the lookout for an Instructional Designer who can turn complex product changes into crystal-clear, agent-friendly training. You’ll work closely with Product, CX Ops, and Training teams to ensure agents are prepared for new features, policy changes, and process rollouts. This role is a critical bridge between Product Readiness and training content execution.<br> <br> Key Responsibilities<br><ul><li>Design end-to-end programs and learning journeys - from learning objectives and content sequencing to practice, assessment, and reinforcement.&nbsp;</li><li>Break down complex product updates and processes into simple, engaging learning content, including slides, facilitator guides, eLearning, job aids, simulations, videos, and walkthroughs.&nbsp;</li><li>Create practical, scenario-based learning that helps agents apply knowledge to real customer situations.&nbsp;</li><li>Partner with the Product team to stay ahead of upcoming releases and turn feature changes into digestible training content.</li><li>Co-create with Trainers and SMEs to make sure learning is accurate,&nbsp; practical and facilitator-ready.</li><li>Keep the Content library and training materials tidy, consistent, and aligned with our voice and tools.</li><li>Use learner feedback, assessment results, QA insights, and operational data to continuously improve content.&nbsp;</li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>Excellent written <strong>English and Arabic</strong>, with strong editing, formatting, and content structuring skills.</li><li>At least <strong>2 years of experience in instructional design and eLearning creation</strong>.</li><li><strong>Hands-on experience with learning and design tools</strong> such as Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms.</li><li>Able to <strong>work independently and take ownership of projects with minimal guidance</strong>, from turning raw or incomplete inputs (Slack threads, product specs, SME inputs) into clear briefs, identifying gaps, and delivering the final learning solution.</li><li>Strong <strong>writing and visual storytelling skills</strong>, with the ability to make complex information simple and easy to understand.</li><li>Hands-on experience using <strong>AI models and digital tools to automate and scale L&amp;D work</strong>, including quizzes, assessments, content creation, and other learning workflows. Able to identify opportunities to use technology to make learning <strong>faster, more scalable, and more effective</strong>.</li><li>Comfortable <strong>working cross-functionally</strong>, especially with Product, Tech, and Operations teams.</li></ul><strong><br>Portfolio required:</strong> Candidates should be able to demonstrate previous instructional design work, including examples of <strong>curriculum design, training materials/eLearning, and visual learning design</strong>.&nbsp;<br><br><strong><br>Ramp-Up Expectations<br></strong><br><br>We recognize that learning our tools, culture, and agent landscape takes time. Here's what the ramp-up will look like:<br><ul><li><strong>Month 1:</strong> Get to know our products, agent workflows, tools, and tone. Shadow live sessions, training sessions, product demos, and knowledge syncs.</li><li><strong>Month 2–3:</strong> Start co-owning content pieces, especially those tied to upcoming product changes. learning projects alongside our in-house IDs or trainers.<br><strong>Month 4+:</strong> Own learning projects end-to-end — from brief to delivery — and become the go-to for anything instructional design in agent education.<br></li></ul><strong>Preferred Qualifications</strong><ul><li><strong>3+ years </strong>overall in L&amp;D, CX enablement, or content design (minimum 2 years in instructional design).</li><li>Bonus if you’ve worked in <strong>CX, product, or tech startups</strong>.</li><li>Bonus If you have experience with knowledge bases (like Notion, Zendesk, Helpjuice).</li><li>Experience collaborating with training, QA, compliance, or product teams</li><li>Experience supporting <strong>multilingual teams</strong> or agents with limited English proficiency is a plus.</li></ul><strong><br>Success in this role will be measured by:</strong><br><ul><li>Training effectively prepares agents for new products, processes, and launches.&nbsp;</li><li>Learning is clear, practical, engaging, and easy to apply on the job.</li><li>Strong learner feedback and knowledge/assessment results.</li><li>Learning gaps, confusion, and rework are reduced.</li><li>Content is quickly and effectively adapted based on product changes, performance data, and feedback.&nbsp;</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Develop and implement the annual Learning &amp; Development strategy for the Food &amp; Beverage division in alignment with business objectives and brand standards.</li><li>Conduct onboarding and departmental orientation programs for all new Food &amp; Beverage associates.</li><li>Develop and execute annual training calendars for all Food &amp; Beverage outlets.</li><li>Design, deliver, and evaluate training programs covering service standards, sequence of service, product knowledge, menu knowledge, beverage knowledge, wine service, upselling, guest engagement, and operational excellence.</li><li>Coordinate and conduct On-the-Job Training (OJT) and coaching sessions to improve employees' knowledge, skills, and performance.</li><li>Partner with the Food &amp; Beverage Director, Executive Chef, Outlet Managers, and Supervisors to identify training needs and address performance gaps.</li><li>Develop and maintain Food &amp; Beverage Standard Operating Procedures (SOPs), training manuals, presentations, training videos, and learning materials.</li><li>Conduct regular service observations, training audits, and operational assessments to ensure compliance with brand standards and service excellence.</li><li>Evaluate the effectiveness of training programs through assessments, practical evaluations, guest satisfaction results, mystery shopper reports, and operational performance indicators.</li><li>Monitor employees' progress after training and provide individual coaching and development plans where required.</li><li>Deliver mandatory Food Safety, HACCP, hygiene, allergen awareness, sanitation, and workplace safety training in compliance with local regulations and company standards.</li><li>Ensure all Food &amp; Beverage associates complete mandatory and brand-required certification programs within the required timelines.</li><li>Support outlet openings, new menu launches, seasonal promotions, and special events by developing and delivering relevant training programs.</li><li>Monitor departmental training records, attendance, certifications, and compliance using the Learning Management System (LMS) where applicable.</li><li>Develop departmental trainers by coaching supervisors and managers on effective training and facilitation techniques.</li><li>Conduct Train-the-Trainer programs to strengthen the department's internal training capabilities.</li><li>Review guest satisfaction surveys, online reviews, and operational feedback to identify training opportunities and improve the guest experience.</li><li>Measure training effectiveness using departmental KPIs, including guest satisfaction, service quality, upselling performance, training completion, compliance scores, and operational audits.</li><li>Support succession planning by identifying high-potential associates and preparing individual development plans for future leadership positions.</li><li>Promote a culture of continuous learning, engagement, accountability, and operational excellence throughout the Food &amp; Beverage division.</li><li>Ensure compliance with Quality Management Systems (QMS), Food Safety Management Systems (FSMS), company policies, and brand standards.</li><li>Support sustainability initiatives by promoting responsible resource consumption, waste reduction, energy conservation, and environmentally responsible practices within Food &amp; Beverage operations.</li><li>Perform any additional duties assigned by hotel management that are consistent with the responsibilities of the Learning &amp; Development Manager – Food &amp; Beverage.</li></ul><br>Qualifications<br><br><ul><li><strong>Education</strong>: Bachelor Degree in related field</li><li><strong>Experience:</strong> 5 years work experience in Training Department</li><li><strong>Foreign Language:</strong> Outstanding level of English</li><li><strong>Courses and Training:</strong> Prior attendance in courses and seminars in the field.</li><li><strong>Computer Literacy:</strong> Excellent computer skills</li><li><strong>Special Qualifications: </strong>Leader, adaptable, works under pressure, proactive, results driven, thoroughness, time management, communication proficient, analytical skills.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the role<p>Thndr is building the best phone support team of any fintech in the region, and this is a founding seat on it. Phone support here is not a call-center chair. It is where we handle our hardest cases in person, keep our best users close, and turn support into a reason people choose Thndr and stay. You will do both sides of that: solve tough problems on inbound calls, and reach out to users proactively.</p><br><strong>What You'll Do</strong><ul><li><p>Handle inbound call tickets, owning the tough, sensitive, and high-stakes cases from start to finish, and resolving them on the call wherever possible.</p><br></li><li><p>Run proactive outreach that keeps users engaged and builds the relationship, for example:</p><br></li></ul><ul><li><p>Calling users who show signs of leaving to understand why and bring them back.</p><br></li><li><p>Checking in with new users after onboarding to clear up early friction before it becomes a problem.</p><br></li><li><p>Reaching out to inactive or dormant users to re-engage them.</p><br></li><li><p>Following up on failed deposits, stuck withdrawals, or abandoned setups to help the user finish what they started.</p><br></li><li><p>Guiding high-value users, like Fortune and Trader, through features they have not used yet.</p><br></li></ul><ul><li><p>Treat every call as a chance to build trust and grow the relationship, not just close a ticket.</p><br></li><li><p>Share what you hear from users with the wider CX team so we keep fixing the root causes, not just the symptoms.</p><br></li><li><p>Represent Thndr on the phone with clarity, calm, and genuine care, especially when the user is frustrated.</p><br></li></ul><strong>What You’ll Need</strong><ul><li><p>2+ years in phone support, ideally at a bank, financial institution, or telecom.</p><br></li><li><p>A strong track record handling difficult customer situations, staying composed and solving the problem under pressure.</p><br></li><li><p>Sales experience, since proactive outreach is a core part of this role, including spotting churn risk and giving users a real reason to stay.</p><br></li><li><p>Excellent spoken communication in Arabic and English, clear, warm, and confident on a call.</p><br></li><li><p>An ownership mindset. You chase the answer, follow through, and do not pass the problem along.</p><br></li></ul>Nice to have<ul><li><p>A background in finance or investing, or a real interest in markets.</p><br></li><li><p>You invest with Thndr yourself. Not a requirement, but a big plus, since the best support comes from people who actually use the product.</p><br></li></ul>Why this role matters<p>We are treating support as an acquisition and retention engine, not a cost center. The people in this role shape how thousands of users experience Thndr at the moments that matter most. If you want to build something new, own hard problems, and be part of the strongest phone team in regional fintech, this is the seat.</p><br><strong>Who Are We?</strong><p><strong>Thndr</strong> was founded on a <strong>bold dream</strong> to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we’re shaping the future of investing while actively driving the economies we serve by promoting local investment products.</p><br><p>History has shown that investing is the single greatest way to build long-term wealth, but before <strong>Thndr</strong>, only a very small percentage of people had access to it due to:</p><br><ul><li><p>High barriers to entry — In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.</p><br></li><li><p>Irrelevant experience — Catered toward expert traders and financial specialists, therefore alienating the majority of the population.</p><br></li><li><p>Fragmented offering — Investment products were not gathered in a single, intuitive outlet.</p><br></li></ul><p>We don't just talk about change, we deliver it. Here's a glimpse into our impact so far:</p><br><ul><li><p><strong>5.5 million</strong> app downloads</p><br></li><li><p><strong>EGP 1B+ average daily traded value</strong> across 2025</p><br></li><li><p><strong>#1 digital investing platform</strong> in Egypt for the <strong>third consecutive year</strong></p><br></li><li><p><strong>76% of users are first-time investors</strong></p><br></li><li><p><strong>40%</strong> of our users come from outside of capital cities and have previously had limited access to financial institutions</p><br></li></ul><p>Building on the success of our core platform, we are continuing to change culture and break down barriers by launching <strong>Rumble</strong>, the subscription-based investment recommendations platform.</p><br><p><strong>Rumble</strong> was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts.</p><br><p>Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns.</p><br><p>At <strong>Thndr</strong>, we're looking for people driven by our mission to help us democratize investing across the MENA region.</p><br> </div>

<p>Role Overview We re on the lookout for an Instructional Designer who can turn complex product changes into crystal-clear, agent-friendly training. You ll work closely with Product, CX Ops, and Training teams to ensure agents are prepared for new features, policy changes, and process rollouts. This role is a critical bridge between Product Readiness and training content execution. Design end-to-end programs and learning journeys - from learning objectives and content sequencing to practice, assessment, and reinforcement. Break down complex product updates and processes into simple, engaging learning content, including slides, facilitator guides, eLearning, job aids, simulations, videos, and walkthroughs. Create practical, scenario-based learning that helps agents apply knowledge to real customer situations. Partner with the Product team to stay ahead of upcoming releases and turn feature changes into digestible training content. Co-create with Trainers and SMEs to make sure learning is accurate, practical and facilitator-ready. Keep the Content library and training materials tidy, consistent, and aligned with our voice and tools. Use learner feedback, assessment results, QA insights, and operational data to continuously improve content. Excellent written English and Arabic , with strong editing, formatting, and content structuring skills. At least 2 years of experience in instructional design and eLearning creation . Hands-on experience with learning and design tools such as Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms. Able to work independently and take ownership of projects with minimal guidance , from turning raw or incomplete inputs (Slack threads, product specs, SME inputs) into clear briefs, identifying gaps, and delivering the final learning solution. Strong writing and visual storytelling skills , with the ability to make complex information simple and easy to understand. Hands-on experience using AI models and digital tools to automate and scale L&amp;D work , including quizzes, assessments, content creation, and other learning workflows. Able to identify opportunities to use technology to make learning faster, more scalable, and more effective . Comfortable working cross-functionally , especially with Product, Tech, and Operations teams. Portfolio required: Candidates should be able to demonstrate previous instructional design work, including examples of curriculum design, training materials/eLearning, and visual learning design . Ramp-Up Expectations We recognize that learning our tools, culture, and agent landscape takes time. Here's what the ramp-up will look like: Month 1: Get to know our products, agent workflows, tools, and tone. Shadow live sessions, training sessions, product demos, and knowledge syncs. Month 2 3: Start co-owning content pieces, especially those tied to upcoming product changes. learning projects alongside our in-house IDs or trainers. Month 4+: Own learning projects end-to-end from brief to delivery and become the go-to for anything instructional design in agent education. Success in this role will be measured by: Training effectively prepares agents for new products, processes, and launches. Learning is clear, practical, engaging, and easy to apply on the job. Strong learner feedback and knowledge/assessment results. Learning gaps, confusion, and rework are reduced. Content is quickly and effectively adapted based on product changes, performance data, and feedback.</p><p><strong>Desired Candidate Profile</strong></p><p>At least 2 years of experience in instructional design and eLearning creation . Hands-on experience with learning and design tools such as Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms. Able to work independently and take ownership of projects with minimal guidance , from turning raw or incomplete inputs (Slack threads, product specs, SME inputs) into clear briefs, identifying gaps, and delivering the final learning solution. Strong writing and visual storytelling skills , with the ability to make complex information simple and easy to understand. Hands-on experience using AI models and digital tools to automate and scale L&amp;D work , including quizzes, assessments, content creation, and other learning workflows. Able to identify opportunities to use technology to make learning faster, more scalable, and more effective . Comfortable working cross-functionally , especially with Product, Tech, and Operations teams. Portfolio required: Candidates should be able to demonstrate previous instructional design work, including examples of curriculum design, training materials/eLearning, and visual learning design .</p><p>Preferred Qualifications 3+ years overall in L&amp;D, CX enablement, or content design (minimum 2 years in instructional design). Bonus if you ve worked in CX, product, or tech startups . Bonus If you have experience with knowledge bases (like Notion, Zendesk, Helpjuice). Experience collaborating with training, QA, compliance, or product teams Experience supporting multilingual teams or agents with limited English proficiency is a plus.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Thndr</strong><p>Thndr is on a mission to make investing simple and accessible for everyone across the Middle East and North Africa. Since launching in 2019 and going through Y Combinator shortly after, we have grown into Egypt's number one investing app, with millions of people putting their money to work in stocks, gold, mutual funds, and more, many of them investing for the very first time.</p><br><p>We are licensed by Egypt's Financial Regulatory Authority and are a member of the Egyptian Exchange. In 2024 we expanded into the UAE under an ADGM license, and in 2025 we became the first remote retail trading member of the Abu Dhabi Securities Exchange. That same year, the World Economic Forum named us a Technology Pioneer, the only Egyptian company alongside Apple, Google, Dropbox, and others. In 2026, The Financial Times named us the fastest growing company in Africa. We are backed by investors including Tiger Global, Prosus Ventures, BECO Capital, and Y Combinator, and we are only getting started.</p><br><strong>The team you would join</strong><p>Today, roughly 40% of all transactions on the Egyptian Exchange flow through Thndr. Behind almost everything a user sees or relies on is market data, and the Feed team owns it. Live and delayed prices, statistics, charts, and asset data across every market we operate in all flow through systems we build and run.</p><br><p>We ingest data from different providers, sometimes multiple per market, and expose it to the rest of Thndr through a single, unified feed. Nearly everything downstream depends on it: the live prices users watch, the alerts we fire when something moves, and the limit orders that execute off the numbers we serve. Our users range from first-time investors making a decision about where to put their money, to technical traders who need immediate, actionable insights. Every millisecond matters. When a price arrives late or wrong, it is not a cosmetic bug, it is real money for real people acting on information that has to arrive on time, every time.</p><br><p>On top of that, we are building for scale, and one that is genuinely hard: a feed engineered to handle 100,000+ assets and hundreds of thousands of price updates a second, without dropping a beat.</p><br><p>This is a sensitive system, and a foundational one. Providers fail, connections drop, and infrastructure gives out mid-session, and none of that is an excuse to stop serving users. Much of the hard part is staying correct and available when something upstream breaks: failing over in the middle of an open market, absorbing a provider outage, and keeping the feed flowing when the pieces underneath it do not. You would be working alongside some of our strongest engineers on problems that are unusually hard and unusually consequential, owning systems the rest of the platform quietly depends on.</p><br><strong>What You'll Do</strong><ul><li><p>Design, build, and operate the feed services that serve market data across Egypt, UAE, US, and soon KSA, processing large volumes of data and events with very low latency and high reliability.</p><br></li><li><p>Keep the feed available and correct when things break, owning the SLOs and overall health of your services, with strong observability, sensible on-call, and graceful failover when a provider drops or infrastructure gives out mid-market.</p><br></li><li><p>Understand the different databases and data models we use, Redis, ClickHouse, and Postgres, how each behaves, and when to reach for which.</p><br></li><li><p>Own the infrastructure the feed runs on. Understand how data reaches us from each provider, and build in redundancy where it matters so a single upstream failure never takes us down.</p><br></li><li><p>Identify technical debt and reliability risks in your area and steadily improve the systems you own.</p><br></li><li><p>Raise the bar on quality and operational discipline, and support the engineers around you through code and design reviews and pairing.</p><br></li></ul><strong>What You'll Need</strong><ul><li><p>A strong track record of designing, shipping, and operating reliable backend systems in production, used by large numbers of people.</p><br></li><li><p>Real depth in distributed systems, and a clear understanding of what it takes to keep them fast and correct under load and under failure.</p><br></li><li><p>Comfort owning systems end to end, from design through production and on-call. You care not just about writing the code, but about how it behaves when a provider drops or a node fails.</p><br></li><li><p>A feel for performance, and the instinct to treat latency and throughput as first-class concerns rather than afterthoughts.</p><br></li><li><p>Familiarity with our stack, or the confidence to get there quickly: Python, C#, .NET Core, Golang, PostgreSQL, RabbitMQ, Redis, and ClickHouse.</p><br></li><li><p>A high bar for correctness and operational discipline. You understand what it means to run a system where a mistake has real consequences for real people.</p><br></li><li><p>A clear, candid communicator who can hold their own with other engineers and work closely with the teams that build on what you provide.</p><br></li></ul><strong>Nice to have</strong><ul><li><p>Experience building systems optimized for real-time performance, where latency and throughput are on the line.</p><br></li><li><p>Experience with ClickHouse or similar OLAP databases, and the query and schema patterns that get the most out of them.</p><br></li><li><p>Experience in fintech, brokerage, trading, or another regulated, high-stakes domain where correctness and timing matter.</p><br></li><li><p>Experience operating hybrid infrastructure. Ours runs on-prem in Egypt and on AWS in the UAE.</p><br></li></ul><strong>Why this role</strong><p>The feed sits underneath almost everything Thndr does. Every price a user watches, every alert we send, and every order that fires does so because the feed delivered the right number at the right moment. It is some of the most performance-critical engineering in the company, the kind of work where being fast and being correct are the same problem, and it matters to millions of people.</p><br><p>If building systems that have to be fast, correct, and trusted without exception sounds like your kind of challenge, and if doing it at real scale across multiple markets excites you, we would love to hear from you.</p><br><strong>Who Are We?</strong><p>Thndr was founded on a bold dream to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we’re shaping the future of investing while actively driving the economies we serve by promoting local investment products.</p><br><p>History has shown that investing is the single greatest way to build long-term wealth, but before Thndr, only a very small percentage of people had access to it due to:</p><br><ul><li><p>High barriers to entry — In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.</p><br></li><li><p>Irrelevant experience — Catered toward expert traders and financial specialists, therefore alienating the majority of the population.</p><br></li><li><p>Fragmented offering — Investment products were not gathered in a single, intuitive outlet.</p><br></li></ul><p>We don't just talk about change, we deliver it. Here's a glimpse into our impact so far:</p><br><ul><li><p><strong>5.5 million</strong> app downloads</p><br></li><li><p><strong>EGP 1B+ average daily traded value</strong> across 2025</p><br></li><li><p><strong>#1 digital investing platform</strong> in Egypt for the <strong>third consecutive year</strong></p><br></li><li><p><strong>76% of users are first-time investors</strong></p><br></li><li><p><strong>40%</strong> of our users come from outside of capital cities and have previously had limited access to financial institutions</p><br></li></ul><p>Building on the success of our core platform, we are continuing to change culture and break down barriers by launching Rumble, the subscription-based investment recommendations platform.</p><br><p><strong>Rumble </strong>was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts.</p><br><p>Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns.</p><br><p>At <strong>Thndr</strong>, we're looking for people driven by our mission to help us democratize investing across the MENA region.</p><br> </div>