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Company Description Hunt Global Properties is a luxury real estate brokerage focused on discovering exceptional properties and delivering a seamless, personalized client experience. Combining deep market expertise with discretion and a commitment to excellence, the firm connects clients with opportunities that align with their lifestyle and investment goals. Hunt Global Properties emphasizes tailored service, from initial consultation through closing, ensuring confidence at every step. The company’s philosophy, “We Hunt, You Win,” reflects a results-oriented approach built on trust, insight, and high performance. Role Description The Real Estate Consultant is a full-time, on-site role based in Qesm 1st 6 October. In this position, the consultant advises clients on residential and luxury property opportunities, conducts property viewings, and manages the end-to-end buying, selling, and leasing process. Daily responsibilities include prospecting and following up with leads, preparing market analyses and property presentations, and maintaining accurate documentation and client records. The role also involves negotiating offers and contracts, coordinating with internal teams and external partners, and ensuring a high-quality, personalized client experience that reflects the standards of Hunt Global Properties. Qualifications Candidates should possess strong knowledge of Real Estate and Real Property, with the ability to advise on market trends and property valuations. Candidates should possess proven Sales skills, including lead generation, client relationship management, and closing transactions. Candidates should possess effective Negotiation skills, with experience securing favorable terms for clients while maintaining professional relationships. Candidates should possess the ability to deliver Training or mentorship to colleagues or clients on real estate processes and best practices. Candidates should possess excellent communication and interpersonal skills, with a client-focused mindset and professional demeanor. Candidates should possess strong organizational and time-management skills, with attention to detail in documentation and compliance. Candidates should possess proficiency with real estate CRM systems and basic office software; familiarity with digital marketing for property promotion is beneficial. Relevant real estate certification or license, and previous experience in luxury or high-end property markets, are preferred.
We are looking for a high-impact leader to own the performance, structure, and scalability of Tabby’s SME Sales & Activation Engine.<br>This is a high-volume leadership role. You will manage a large team of tele-sales and onboarding specialists responsible for acquiring merchants and moving them from "prospect" to "live and transacting." You are not just managing people; you are managing productivity. You will drive efficiency by incorporating technology for pre-qualification, optimizing call cadences, and ensuring our "bread and butter" SME sector scales without chaos.<br>This role sits above day-to-day execution but requires a deep understanding of sales floor dynamics, funnel mechanics, and operational rigor. Key Responsibilities Key Responsibilities<br><br>1. Team Leadership & Sales Culture<br>Hire, train, and lead a large team of Inside Sales Managers and Executives. Build a high-performance culture focused on distinct KPIs: Call volume, connect rates, conversion rates, and time-to-live. Coach managers on driving daily productivity and holding their teams accountable. Foster a culture of trust, directness, and psychological safety, while maintaining uncompromising standards for output.<br>2. Tech-Enablement & Pre-Qualification<br>Lead the integration of technology (AI, automation, or CRM tools) to automate the pre-qualification of leads before they reach the sales team. Design workflows where technology handles the heavy lifting of vetting, allowing your sales team to focus solely on high-quality, convertible merchants. Continuously audit our sales stack to remove friction and increase "selling time" per agent.<br>3. Operational Ownership (The Funnel)<br>Own the end-to-end funnel metrics Identify leakage points in the funnel. If merchants are stalling at the "Approved" stage, you find the root cause and fix it. Review numbers daily/weekly. Challenge performance narratives with data, not feelings. Balance speed with quality, ensure we are launching merchants fast, but also launching them correctly so they transact immediately.<br>4. Process Design & Continuous Improvement<br>Design and document SOPs and Playbooks for the sales and onboarding teams. Remove bottlenecks by clarifying dependencies between Sales, Risk, and Ops. Drive structural fixes over manual workarounds. If a process requires constant escalation, it is broken—you are here to fix it.<br>5. Performance Management & Reporting Define clear success metrics (Daily Activity, Pipeline Health, Activation Speed) and ensure consistent tracking via dashboards. Collective Performance Model: Implement a structure where team success dictates individual success. Ensure transparency in how targets are set and reviewed. Hold managers accountable for outcomes (revenue/live merchants), not just outputs (number of calls made).<br>6. Cross-Functional Alignment<br>Act as the primary bridge between Rev Ops, Risk, Legal, Product, and Tech. Translate cross-functional constraints (e.g., changes in Risk policy) into clear execution plans for your sales floor. Escalate strategically, bring solutions and context, not just noise.<br>What Success Looks Like<br>High Efficiency: High volume of calls/activities yielding high conversion rates due to effective pre-qualification tech. Speed to Lead: Merchants are contacted, signed, and activated rapidly. Predictability: Targets are hit consistently without end-of-month panic/firefighting. Strong Leadership: You have built a layer of strong managers who can run the floor independently.<br>Skills, Knowledge & Expertise<br>7+ years experience in high-velocity Sales, Business Development, or Sales Operations.3+ years experience managing managers and large teams (15+ people). Proven track record of implementing sales technology (Dialers, CRM automation, Lead Scoring) to drive efficiency. Experience in Fintech, BNPL, Saa S, or high-volume E-commerce is strongly preferred. Strong command of data (Excel/Sheets, Salesforce/Hub Spot, Tableau/Looker).<br>What This Role Is Not Not an Individual Contributor role (you are leading leaders) Not a purely "Strategy" role (you must be willing to get your hands dirty in the ops). Not a "Relationship Management" role (this is about acquisition and activation velocity).<br>Job Benefits Flexible working hours and autonomy. A working environment where the quality of your work shapes your career trajectory. Employee Stock Options Program (ESOP). Medical & Social Insurance. Flexi Perks: Monetary benefit for health, well-being, or professional development. AI Subscription Allowance of up to 250$Hybrid Work Setup2 months Remote work allowance
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<strong>Role Purpose:</strong><br>As part of our expanding Global Business Services (GBS) centre in Egypt, the Accounts Payable Associate is responsible for accurate and timely processing of vendor invoices, employee expense claims, and payment transactions across multiple business divisions. This is a high-accountability role at the operational core of a multi-entity, multi-currency Shared Services function. The successful candidate will be someone who takes pride in precision, learns fast, and is eager to grow within a structured finance environment.<br><strong>Key Responsibilities:</strong><br><strong>Invoice & Payment Processing</strong><br><ul><li>Process vendor invoices (PO and non-PO matched) accurately and within SLA timelines</li><li>Perform 3-way matching (PO / GRN / invoice) and escalate discrepancies promptly</li><li>Execute payment runs (EFT, wire, cheque) in line with payment terms and approval workflows</li><li>Manage recurring and one-time payments, ensuring correct cost centre and GL coding</li></ul><br><strong>AP Ledger & Balance Review</strong><br><ul><li>Perform weekly AP sub-ledger reconciliations and investigate open or aged items</li><li>Support the preparation of AP balance schedules, flagging items requiring management attention</li><li>Clear suspense and GR/IR accounts within defined timelines</li><li>Assist in resolving unapplied payments, duplicate postings, and stale credits</li></ul><br><strong>Vendor Management</strong><br><ul><li>Maintain accurate vendor master data and support onboarding in line with policy</li><li>Respond to vendor queries on payment status within agreed SLA</li><li>Support statement reconciliations for key vendors on a monthly basis</li></ul><br><strong>Reporting & Month-End Support</strong><br><ul><li>Assist the Senior Processor in compiling month-end AP accruals and cut-off entries</li><li>Support variance analysis between AP sub-ledger and general ledger balances</li><li>Prepare basic AP dashboards (invoice volumes, aging, on-time payment rates) for review</li></ul><br><strong>Compliance & Controls</strong><br><ul><li>Ensure all transactions comply with company policy, DoA (Delegation of Authority), and local regulatory requirements</li><li>Support internal and external audit queries with documentation and reconciliations</li><li>Flag control breaches or duplicate payment risks to the senior team immediately</li></ul><br><strong>Required Experience & Qualifications:</strong><br><ul><li>1-3 years of hands-on AP or general accounting experience, ideally within a Shared Services or high-volume transactional environment</li><li>Bachelor's degree in Accounting, Finance, or a related discipline</li><li>Exposure to SAP S/4HANA is required; experience with OpenText VIM or Invoice Validation is a strong advantage</li><li>Solid understanding of double-entry bookkeeping and the AP cycle end-to-end</li><li>Experience handling multi-entity or multi-currency transactions is a strong plus</li><li>Intermediate Excel skills (VLOOKUP, pivot tables, basic reconciliation templates)</li></ul><br> </div>
Company Description Hi-Tech Apparel is a leading garment manufacturer in South East Asia, employing over 14,000 team members across facilities in Thailand, Cambodia, Vietnam, and Laos, and producing more than 40 million products each year. The company is trusted by many of the world’s most valuable brands for its high-quality craftsmanship and reliable service. Hi-Tech Apparel’s success is driven by world-class manufacturing operations, long-term partnerships, and a strong commitment to sustainability. The organization focuses on innovation, automation, digitalization, and responsiveness to stay at the forefront of the apparel industry. Its international team collaborates closely with stakeholders to support continued growth and industry leadership. Role Description The Accounting Supervisor role at Hi-Tech Apparel is a full-time, on-site position based in Ismailia. The Accounting Supervisor will oversee daily accounting operations, including general ledger activities, accounts payable and receivable, and month-end closing processes. This role will supervise accounting team members, review journal entries, and ensure accurate and timely financial reporting in accordance with company policies and relevant standards. The Accounting Supervisor will monitor budgets, analyze financial data, and support the preparation of financial statements to inform management decisions. The role will also involve coordinating with internal and external stakeholders, supporting audit activities, and recommending process improvements to enhance efficiency and control. Managing the full month-end and year-end closing process for the Egypt entity. Preparing accurate monthly financial statements (P&L, Balance Sheet, Cash Flow) in accordance with Egyptian Accounting Standards (EAS) and Group IFRS requirements. Consolidating and submit financial reports on time to HQ Finance team . Ensuring timely and accurate filing of all Egyptian tax obligations: corporate income tax, VAT, withholding tax, and payroll tax. Liaising with the Egyptian Tax Authority (ETA) and external auditors. Monitoring changes in local tax law and advise management on compliance implications. Supporting the transfer pricing documentation for inter company transactions with Group HQ and the Factory subsidiary (if required). Managing inter company billing, reconciliation, and settlement with Group entities. Monitoring foreign currency (USD/EGP) exposure and support FX risk. Overseeing cash flow forecasting and working capital management for the Egypt entity. Managing relationships with local banks and ensure compliance with CBE (Central Bank of Egypt) regulations. Designing and enforce internal control policies and procedures. Overseeing accounts payable and accounts receivable. Coordinating with the Group ERP/accounting system and ensure data accuracy. Leading, mentoring, and developing the local accounting team. Leading the annual budget preparation and quarterly re-forecast for the Egypt subsidiary. Providing variance analysis (budget vs. actual) and highlight key business drivers. Supporting Group HQ with ad-hoc financial analysis and management reporting. Qualifications Strong foundation in Finance and Financial Reporting, with the ability to interpret and present financial data clearly. Proficiency in preparing and reviewing Financial Statements, including balance sheets, income statements, and cash flow statements. Hands-on experience with Accounting Software and related systems used for recording and managing financial transactions. Well-developed Analytical Skills for identifying trends, variances, and opportunities for improvement in accounting processes. Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, CMA) are an advantage. Minimum 7 years of accounting experience, including 3+ years in a managerial role Deep knowledge of Egyptian tax law, EAS, and regulatory requirements Experience in a manufacturing field Proficiency in ERP systems and advanced MS Excel Fluent in Arabic and English (written and spoken) Previous experience in a supervisory or senior accounting role, ideally within manufacturing or a similarly complex operational environment. Strong attention to detail, organizational skills, and the ability to manage multiple priorities and deadlines. Effective communication skills and the ability to collaborate with cross-functional and multicultural teams. Commitment to ethical standards, compliance, and continuous improvement in financial controls. Experience in a multinational or group-structure organization Familiarity with IFRS reporting requirements Background in garment, textile, or consumer goods industry
<p>Envision Employment Solutions is currently looking for an SAP GRC Specialist for one of our partners. THE ROLE Every access request, every segregation of duties conflict, every compliance gap gets caught, addressed, and closed through the frameworks you build and maintain. You'll sit at the intersection of technology and governance, implementing and configuring SAP GRC solutions that keep the organization operating within regulatory bounds while giving the business room to move. You'll be the person stakeholders across the company turn to when they need to understand not just what SAP GRC can do, but what it should do for their specific risk landscape. WHAT YOU LL DO Implement and configure SAP GRC solutions across Access Control, Process Control, and Risk Management modules, tailored to specific business needs and compliance requirements Collaborate with stakeholders across departments to conduct comprehensive risk assessments, identify vulnerabilities, and develop mitigation strategies Design and implement governance frameworks, policies, and procedures that align with regulatory standards, industry best practices, and internal guidelines Analyze business processes to identify Segregation of Duties (SoD) conflicts, and design role based access controls (RBAC) and authorization profiles that keep users limited to what they actually need Provide ongoing support and maintenance for SAP GRC systems, including troubleshooting, performance optimization, and user training Lead GRC related projects and process improvements that drive organizational maturity in risk management and compliance Conduct regular audits and reviews of GRC processes and controls, evaluating effectiveness and recommending remedial actions Serve as a subject matter expert and trusted advisor on GRC matters for senior management, internal stakeholders, and external auditors Stay current on emerging regulatory requirements and GRC trends, and bring that insight back into the organization's risk and compliance posture WHAT WE RE LOOKING FOR Bachelor's degree in Information Technology, Business Administration, Finance, or a related field. A Master's degree is a plus 8+ years of experience implementing, configuring, and maintaining SAP GRC solutions, with a focus on Access Control, Process Control, and Risk Management modules Demonstrated expertise in risk assessments, governance framework development, and compliance program implementation in complex organizational environments A proven track record of leading GRC related projects, initiatives, or audits Professional certifications in SAP GRC and/or risk management (e.g., CISA, CRISC) are highly desirable Strong technical proficiency in SAP ERP systems, SAP Security concepts, user provisioning, and role administration Excellent written and verbal English YOU LL THRIVE HERE IF YOU You see access control as a design problem, not just a checkbox You can spot a Segregation of Duties conflict before it becomes an audit finding You're comfortable being the person both auditors and business teams come to for answers You like translating regulatory requirements into frameworks people can actually work with You want ownership over how governance and compliance actually function inside a business, not just theory on paper</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Information Technology, Business Administration, Finance, or a related field. A Master's degree is a plus 8+ years of experience implementing, configuring, and maintaining SAP GRC solutions, with a focus on Access Control, Process Control, and Risk Management modules Demonstrated expertise in risk assessments, governance framework development, and compliance program implementation in complex organizational environments A proven track record of leading GRC related projects, initiatives, or audits Professional certifications in SAP GRC and/or risk management (e.g., CISA, CRISC) are highly desirable Strong technical proficiency in SAP ERP systems, SAP Security concepts, user provisioning, and role administration Excellent written and verbal English</p>
<p>Req ID: 823459 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Civil Works Interface Lead Engineer cairo we re looking for?</p><p>Your future role Take on a new challenge and apply your civil engineering expertise in a cutting-edge field. You ll work alongside collaborative and innovative teammates. You'll play a pivotal role in ensuring seamless coordination between Civil Works (CW) and Electromechanical (E&M) designs, driving integration and managing interfaces to deliver excellence. Day-to-day, you ll work closely with teams across the business (Civil Work contractors, Electromechanical field teams, and external stakeholders), review site clash reports, and much more. You ll specifically take care of defining interface control documents (ICD) and integration processes, but also leading design reviews with clients to ensure satisfaction in all Civil Interface activities.</p><p>We ll look to you for:</p><ul><li>Leading technical coordination between Civil Works and Electromechanical designs, including interfaces management and design integration.</li><li>Defining interface control documents (ICD) relevant to Civil Work interfaces.</li><li>Establishing Civil Work integration processes with contractors, including CAD manuals, CSD (Combined Service Drawings), and BIM rules.</li><li>Gathering and validating Electromechanical installation requirements with Civil Work entities to ensure system requirements are implemented in Civil Work designs.</li><li>Preparing and validating interface control documents and drawings with Civil Work entities and the client.</li><li>Reviewing Civil Work design drawings, CSDs, and ensuring system interface requirements are incorporated.</li><li>Coordinating modifications required by the Electromechanical field with Civil engineers.</li><li>Interfacing with other disciplines to ensure proper coordination of systems aspects.</li><li>Reviewing site clash reports, evaluating impacts, and proposing resolution strategies in collaboration with Civil Work entities.</li><li>Engaging with external stakeholders, such as Civil Defence Authorities, and supporting validation of Civil Designs by external authorities.</li><li>Leading the production of structural designs related to railway system aspects.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>All about you</h2><p>We value passion and attitude over experience. That s why we don t expect you to have every single skill. Instead, we ve listed some that we think will help you succeed and grow in this role:</p><ul><li>University degree in Civil Engineering.</li><li>Consistent knowledge of railway systems, standards, and equipment, especially those involved in installation and interfaces with Civil Works.</li><li>At least 10 years of experience in engineering/technical functions, including 5 years in leadership roles within international railway projects.</li><li>Strong understanding of coordination processes.</li><li>Proficiency in BIM concepts and advanced BIM software skills.</li><li>Proficiency in CAD software.</li><li>Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).</li><li>Fluency in English or the contract language.</li><li>Excellent relationship-building skills with partners and clients.</li><li>Strong presentation and communication skills.</li></ul>
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<span><br>JOB SUMMARY<br>Supports the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Ensures property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Housekeeping Operations and Budgets<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to ensure understanding.<br>• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Ensures employees understand expectations and parameters.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Providing and Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.<br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26127942<br><br><strong>Job Category</strong> Rooms & Guest Services Operations<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.<br><br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26126791<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 6 Pyramids Road, Giza, Cairo 12556, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br><br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<h2 class="h5">Job description</h2>
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<p><b><u>Regional Governance Support Expert, Medical Technology</u></b></p><br><p>At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision - “Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.</p><br><p>Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.</p><br><p>Our values guide how we work:</p><br><p>We Care for our patients, each other, and our communities</p><br><p>We Connect across teams and borders to deliver excellence together</p><br><p>We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation</p><br><p>Join us as a Regional Governance Support Expert, Medical Technology and help shape effective governance practices across a dynamic global organisation. Working closely with regional stakeholders, you will support the implementation and continuous improvement of governance frameworks through the coordination of training, events, projects, and operational activities. This is an excellent opportunity for a highly organised and collaborative professional to contribute to business success, drive consistency and compliance, and make a meaningful impact on patient outcomes worldwide.</p><br><p>This is a full-time Hybrid/Remote role depending on location.</p><br><br><p><b>Your Responsibilities:</b></p><br><br><ul><li>Support the implementation and continuous improvement of governance frameworks, processes, and standards across the Medical Technology business.</li><li>Coordinate governance-related training, onboarding activities, workshops, and awareness initiatives to promote best practices.</li><li>Organise governance meetings, committees, and events, including scheduling, documentation, and follow-up of actions.</li><li>Maintain governance documentation, records, databases, and agreement processes to ensure accuracy, compliance, and consistency.</li><li>Provide day-to-day support to stakeholders, acting as a key point of contact for governance-related queries, requirements, and deadlines.</li><li>Assist with third-party partner onboarding, compliance due diligence activities, and the management of governance tools and systems.</li><li>Support governance projects by coordinating activities, tracking milestones, monitoring risks, and maintaining project documentation.</li><li>Prepare governance reports, dashboards, and meeting materials, and contribute to audits, compliance reviews, and process improvement initiatives.</li><li>Ensure all activities are conducted in line with company policies, procedures, quality standards, and compliance requirements.</li></ul><p><b>Your Profile:</b></p><br><p>• Bachelor’s degree in business administration, Business Economics, Law, Compliance, Finance, Marketing, or a related field.</p><br><p>• 3-4 years of relevant experience in governance, compliance, business operations, project coordination, or a similar function, ideally within the healthcare or medical technology industry.</p><br><p>• Strong organisational and coordination skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.</p><br><p>• Excellent stakeholder management and communication skills, with the ability to build effective relationships across cross-functional and international teams.</p><br><p>• Professional, service-oriented approach with a high level of integrity and the ability to handle confidential information.</p><br><p>• Comfortable working in a structured, process-driven environment with a strong focus on quality, compliance, and continuous improvement.</p><br><p>• Proactive problem-solver with strong planning, prioritisation, and project coordination capabilities.</p><br><p>• Ability to work independently while collaborating effectively with regional and global stakeholders.</p><br><p>• Strong IT proficiency, including Microsoft Office and other business systems such as CRM, SAP, and document management tools.</p><br><p>• Fluent in English – Written and Verbal. </p><br><br><p><b>Our Offer For You:</b></p><br><p>There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.</p><br><p>· Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world</p><br><p>· Individual opportunities for self-determined career planning and professional development</p><br><p>· A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one</p><br><p>· A large number of committed people with a wide range of skills, talents and experience</p><br><p>· The benefits of a successful global corporation with the collegial culture of a medium-sized company</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.<br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We're looking for an experienced and detail-oriented Reservations Manager to join our dynamic team in Cairo, Egypt. In this pivotal leadership role, you'll oversee the day-to-day operations of our Reservations Department, driving operational excellence, delivering exceptional customer service, and maximizing revenue opportunities. You'll lead and mentor a dedicated team, collaborate strategically with key stakeholders, and play a crucial role in forecasting, reporting, and revenue optimization. This is an exciting opportunity for a driven professional ready to make a meaningful impact in a supportive, growth-focused environment.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Lead, mentor, and develop the Reservations team to achieve service excellence and revenue targets while fostering a collaborative and inclusive work environment</li>
<li>Manage occupancy forecasting, monthly objectives, and revenue strategies in partnership with senior management to drive business growth</li>
<li>Handle incoming reservation inquiries professionally while identifying and maximizing upsell opportunities to increase revenue</li>
<li>Monitor and optimize room availability, rate structures, and inventory across Property Management Systems (PMS), Global Distribution Systems (GDS), and online booking platforms</li>
<li>Conduct regular yield management meetings and collaborate effectively with Sales, Front Office, and Revenue teams to align organizational goals</li>
<li>Oversee group bookings, special allocations, and promotional inventory with meticulous attention to accuracy and detail</li>
<li>Ensure high accuracy of all reservation data, communications, and reporting to maintain operational integrity</li>
<li>Analyze booking trends, occupancy patterns, and performance metrics to inform strategic decision-making and identify improvement opportunities</li>
<li>Implement efficient processes and innovative solutions to enhance team productivity and customer satisfaction</li>
<li>Act as a brand ambassador, promoting organizational values and service excellence both internally and externally</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Required:</strong></p>
<ul>
<li>Minimum 1 year of professional experience in a Reservations leadership role</li>
<li>Strong computer skills with proficiency in Property Management Systems (PMS), ideally Opera Cloud or similar platforms</li>
<li>Exceptional communication and interpersonal skills with the ability to manage stakeholders at all levels</li>
<li>Proven coaching and team development capabilities</li>
<li>Analytical mindset with strong attention to detail and a commitment to accuracy</li>
<li>Ability to thrive in a fast-paced, high-volume environment while maintaining composure and resilience</li>
<li>Demonstrated problem-solving skills and ability to make decisive decisions under pressure</li>
<li>Strong organizational and time management skills with the ability to multitask effectively</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>What is in it for you:</strong></p>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>Hotel overview</h4>
<p>Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.</p>
<p>The spectacular reception leads the way to 566 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p>
<h4>Reception agent – Four Seasons Hotel Cairo at Nile Plaza, Egypt</h4>
<h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4>
<p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p>
<p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p>
<h4>The role of reception agent:</h4>
<p>We are currently seeking the creative talent of a full-time talented reception agent that is well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept to join our team.</p>
<p>The reception agent is a central part of the front office team whose main objective is to ensure our guests have a smooth arrival and departure experience, handle all guest interactions with the highest level of professionalism and hospitality, accommodating guest special requests whenever possible. Interactions with guests will be in person and by phone.</p>
<h4>Our ideal reception agent:</h4>
<p>A special talent and passion for ensuring you and your team deliver the highest level of guest experience to our guests. Reading, writing and oral proficiency in the English language and a bachelor degree graduate is a must with 1-2 years of previous luxury experience in related position.</p>
<h4>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li>
<li>Comprehensive private medical insurance, dental, disability, and life insurance</li>
<li>Retirement benefits and pension</li>
</ul>
<p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>
<p>The Assistant Director of Housekeeping is responsible for supporting the Director of Housekeeping in the overall management and daily operations of the Housekeeping Department. This role assists in ensuring exceptional cleanliness, guest satisfaction, team member engagement, operational efficiency, and compliance with company standards. The Assistant Director provides leadership training, coaching, and guidance to all Housekeeping team members while maintaining a safe, productive, and service-oriented environment.</p><p><strong>Duties & Functions:</strong></p><ul><li>Assist the Director of Housekeeping in overseeing all housekeeping operations, including guestrooms, public areas, laundry operations, and back-of-house areas.</li><li>Ensure all guestrooms and public spaces meet brand standards for cleanliness, presentation, and guest readiness.</li><li>Supervise Housekeeping Supervisors, Room Attendants, Housepersons, Laundry Attendants, and Public Area Attendants.</li><li>Conduct daily inspections of guestrooms, VIP arrivals, suites, and public areas to ensure quality standards are consistently achieved.</li><li>Support departmental opening and closing procedures and ensure operational consistency across all shifts.</li><li>Coordinate room availability with Front Office and other departments to maximize guest satisfaction and operational efficiency.</li><li>Monitor room status reports and reconcile discrepancies between Housekeeping and Property Management Systems (PMS).</li></ul><p><strong>Guest Experience</strong></p><ul><li>Respond promptly and professionally to guest requests, complaints, concerns, and service recovery opportunities.</li><li>Follow up on all guest issues to ensure complete resolution and satisfaction.</li><li>Promote a culture of exceptional guest service while ensuring compliance with company service standards and core values.</li><li>Ensure guest privacy, security, and confidentiality are maintained at all times.</li></ul><p><strong>Team Leadership and Development</strong></p><ul><li>Assist in recruiting, onboarding, training, and developing Housekeeping team members.</li><li>Conduct ongoing coaching, counseling, and performance evaluations.</li><li>Lead daily pre-shift meetings and communicate departmental goals, priorities, and service expectations.</li><li>Promote a positive work environment through employee engagement, recognition, and motivation programs.</li><li>Ensure all associates receive required training, including Standard Operating Procedures (SOPs), safety standards, and service excellence initiatives.</li><li>Foster teamwork and collaboration within the department and across all hotel operations.</li></ul><p><strong>Quality Assurance and Productivity</strong></p><ul><li>Conduct regular quality inspections and provide immediate feedback to team members.</li><li>Maintain departmental productivity standards while ensuring exceptional service delivery.</li><li>Monitor housekeeping performance metrics and implement corrective action plans when necessary.</li><li>Ensure proper execution of preventative cleaning schedules, including deep cleaning programs, floor care, mattress rotation, and specialty cleaning projects.</li><li>Assist in developing and maintaining departmental checklists, procedures, and quality standards.</li></ul><p><strong>Inventory and Cost Control</strong></p><ul><li>Assist with managing departmental budgets and controlling operating expenses.</li><li>Monitor inventory levels of cleaning supplies, guest amenities, linen, uniforms, and operating equipment.</li><li>Conduct monthly, quarterly, and annual inventory counts as required.</li><li>Assist in purchasing and replenishment activities while maintaining approved inventory levels.</li><li>Identify cost-saving opportunities without compromising quality standards.</li></ul><p><strong>Safety and Compliance</strong></p><ul><li>Ensure compliance with all health, safety, sanitation, and risk management policies.</li><li>Maintain current Safety Data Sheets (SDS/MSDS) and ensure team members understand proper chemical handling procedures.</li><li>Respond effectively to emergencies and assist in implementing emergency procedures when required.</li><li>Ensure compliance with all company policies, labor laws, and workplace regulations.</li><li>Maintain a safe work environment and ensure proper use of Personal Protective Equipment (PPE).</li></ul><p><strong>Maintenance Coordination</strong></p><ul><li>Identify maintenance issues during inspections and submit work orders promptly.</li><li>Follow up with Engineering to ensure timely completion of repairs.</li><li>Assist in coordinating preventative maintenance initiatives within guestrooms and public areas.</li><li>Ensure guestrooms are maintained in excellent condition and out-of-order rooms are monitored appropriately.</li></ul><p><strong>Administrative Responsibilities</strong></p><ul><li>Assist in preparing weekly schedules based on occupancy forecasts and labor productivity targets.</li><li>Review employee attendance, worked hours, and payroll submissions for accuracy.</li><li>Prepare departmental reports and maintain accurate operational records.</li><li>Utilize hotel systems and software programs including PMS, Microsoft Office, payroll, purchasing, and inventory management systems.</li><li>Maintain confidentiality of employee and guest information.</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Participate in departmental, property-wide, and corporate meetings as required.</li><li>Support company initiatives, sustainability programs, and community involvement activities.</li><li>Demonstrate leadership by example and serve as a role model for professionalism, integrity, and guest service.</li><li>Perform additional duties and special projects as assigned by the Director of Housekeeping or Executive Leadership Team.</li><li>Provide hands-on operational support whenever necessary to ensure exceptional guest experiences.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requires a working knowledge of division operations. Working knowledge is generally learned on-the-job. Requires ability to operate computer equipment and other [Housekeeping] systems. Requires reading, writing and oral proficiency in the English language. More than 1 year experience. Native Arabic Speaker Have authorization of citizenship</p>
<p>Ensure and provide flawless, upscale, professional and high class guest service experiences</p><p>Analyse guest feedback and provide strategic direction to continuously improve overall rating</p><p>Create a communication bridge between guests and operational departments.</p><p>Shed light for all operational departments through the eyes of guests and deal closely with every request, problem and needs of the guests. Find solutions by keeping guest satisfaction at the fore.</p><p>Approve the Through Our Guests Eyes report prepared according to requests, needs and demands placed by guests throughout the day.</p><p>Ensure that the rooms are checked and organise the complimentary services before VIP guests enter the facility. Ensure that VIP guests are greeted in the reception. Inform the General Manager, Hotel Manager and other departments of VIP guests.</p><p>Ensure that a Welcome Letter is written and sent to guests staying at the hotel.</p><p>Ensure that reservations for the A la Carte restaurants in the hotel are scheduled in an orderly manner.</p><p>Identify the training needs of employees, prepare an annual training plan and deliver the necessary trainings. Submit the training participation records to the Human Resources Department.</p><p>Conduct an internal communication meeting with the department at least twice every month and record the items discussed.</p><p>Responsible for procuring and protecting the supplies required to manage the office.</p><p>Identify any physical conditions in the facilities that lessen guest satisfaction and ensure that the investments to be made aim at achieving guest satisfaction.</p><p>Identify the personal expectations and tendencies of guests and work on future concepts accordingly.</p><p>Evaluate the results of the Guest Satisfaction Questionnaire and prepare a report containing statistics, graphs and comments. Provide guidance to the Sales and Marketing Department through the statistical data gathered from guests.</p><p>Inform the General Manager about any diseases and health problems of guests.</p><p>Prepare the Monthly Timecard Report for Guest Relations employees and submit the report to the Personnel Department.</p><p>Prepare the weekly work schedules for Guest Relations employees.</p><p>Adopt the principle of 100% guest satisfaction and ensure that all employees adopt and work towards this principle.</p><p>Take part in the Emergency Response Teams and manage and deploy his/her own team.</p><p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for savingenergy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><p>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</p><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least a Bachelor`s Degree.</li><li>At least 7 years of experience in the industry following theoretical education.</li><li>Excellent level of English to communicate with guests and employees.</li><li>Prior attendance in seminars and trainings in the related field.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Has excellent command of guest profiles.</li><li>Trains his/her team and instructs them on how to address guests.</li><li>Knows, applies and ensures application of all services and product ranges in the related field.</li><li>Has knowledge of other departments and processes that it affects.</li><li>Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field.</li><li>Expected to integrate and coordinate the operations that concern an important unit in the facility.</li></ul>
<p>Badr and Asfour is the Egyptian company for Central Ventilation Systems (CVS) established in El-Minya, Egypt. This company has expertise in providing HVAC solutions in the Middle East and Africa region. It takes pride in manufacturing and delivering certified ventilation products, including air distribution, air control, air movement, and passive fire protection.</p><p><strong> </strong></p><p>Under the guidance and supervision of the CFO/Manager Sales Technical Office, the Technical Sales Engineer (Duct Works), will be part of the sales technical office operations team for Duct work. He/she will liaison with the sales front office on the technical side and work on the following (but not limited to):</p><p></p><p><strong>KEY RESPONSIBILITIES</strong></p><p></p><p><strong>1. Quotation and Submittal Preparation:</strong></p><p>· Prepare quotations for ductwork for customers in different regions (UAE, KSA, Kuwait, Egypt, Oman etc) using ERP systems and Costing sheets.</p><p>· Create OERs (Order Evaluation Requests) for inquiries without a Purchase Order.</p><p>· Prepare Order Acknowledgements.</p><p>· Generate Sales Orders for all products in ERP systems.</p><p>· Prepare submittals, including calculations and schedules.</p><p><strong>2. Technical Support and Sales Assistance:</strong></p><p>· Provide technical assistance to clients when required.</p><p>· Assist the Sales Team with selections, technical support, and follow-up on quotations.</p><p>· Prepare quotations, compliance statements, and technical submittals for ductwork.</p><p>· Monitor order processing requests and manage incoming drawing requests.</p><p>· Prepare AutoCAD Tag Drawings and tag lists for various stages of production.</p><p>· Use company’s software to ensure compliance with client drawings and sizes of the duct.</p><p><strong>3. Quantity Verification and Reporting:</strong></p><p>· Verify quantities for OPRs (Order Processing Requests) in accordance with relevant clients LPOs.</p><p>· Provide approximate values for each OPR in the ERP.</p><p>· Create OPRs for ductwork.</p><p><strong>4. Client Communication and Coordination:</strong></p><p>· Maintain effective communication with clients through visits, emails and phone calls.</p><p>· Assist clients with their orders, deliveries, and required project documents.</p><p>· Acknowledge client feedback and relay it to the team leader and management.</p><p><strong>5. Order and Project Management:</strong></p><p>· Handle client and internal documentation efficiently.</p><p>· Ensure that client and project deadlines are met.</p><p>· Monitor order processing requests and manage incoming drawing requests.</p><p>· Prepare AutoCAD Tag Drawings and tag lists for various stages of production</p><p><strong>6. Cross-Functional Coordination:</strong></p><p>· Maintain effective communication and closed coordination with Finance, Production, and Logistics and other relevant departments.</p><p>· Collaborate with senior management regarding costing approvals for all projects.</p><p>· Collaborate with the Operations Head on quality issues and technical feedback.</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Mechanical Engineering, Production Engineering, or a related technical field</strong>.</p></li><li><p><strong>2–5 years of experience</strong> in estimation, sales support, technical sales, or order processing.</p></li><li><p>Minimum 2 years of hands-on experience in Ductwork Estimation, Technical Sales Support, or Order Processing within the HVAC industry is mandatory.</p></li><li><p>Good knowledge of <strong>HVAC ductwork, duct fabrication, materials, dimensions, and technical drawings</strong>.</p></li><li><p>Experience in preparing <strong>quotations, costing sheets, technical submittals, compliance statements, and order documentation</strong>.</p></li><li><p>Good working knowledge of <strong>AutoCAD</strong> and the ability to read and interpret engineering drawings.</p></li><li><p>Experience using <strong>ERP systems</strong> for quotations, sales orders, OPRs, order processing, and related transactions.</p></li><li><p>Good <strong>Excel skills</strong>, particularly for costing, quantity verification, calculations, and reporting.</p></li><li><p>Strong communication and coordination skills with <strong>clients, Sales, Finance, Production, Logistics, and other departments</strong>.</p></li><li><p>Good <strong>English communication skills</strong>, especially in reading and writing emails and understanding technical/commercial documents.</p></li><li><p>Strong attention to detail, analytical skills, and the ability to work under <strong>tight deadlines and manage multiple projects simultaneously</strong>.</p></li></ul><p></p>
<p>Ensure and provide flawless, upscale, professional and high class guest service experiences</p><p>Analyse guest feedback and provide strategic direction to continuously improve overall rating</p><p>Create a communication bridge between guests and operational departments.</p><p>Shed light for all operational departments through the eyes of guests and deal closely with every request, problem and needs of the guests. Find solutions by keeping guest satisfaction at the fore.</p><p>Approve the Through Our Guests Eyes report prepared according to requests, needs and demands placed by guests throughout the day.</p><p>Ensure that the rooms are checked and organise the complimentary services before VIP guests enter the facility. Ensure that VIP guests are greeted in the reception. Inform the General Manager, Hotel Manager and other departments of VIP guests.</p><p>Ensure that a Welcome Letter is written and sent to guests staying at the hotel.</p><p>Ensure that reservations for the A la Carte restaurants in the hotel are scheduled in an orderly manner.</p><p>Identify the training needs of employees, prepare an annual training plan and deliver the necessary trainings. Submit the training participation records to the Human Resources Department.</p><p>Conduct an internal communication meeting with the department at least twice every month and record the items discussed.</p><p>Responsible for procuring and protecting the supplies required to manage the office.</p><p>Identify any physical conditions in the facilities that lessen guest satisfaction and ensure that the investments to be made aim at achieving guest satisfaction.</p><p>Identify the personal expectations and tendencies of guests and work on future concepts accordingly.</p><p>Evaluate the results of the Guest Satisfaction Questionnaire and prepare a report containing statistics, graphs and comments. Provide guidance to the Sales and Marketing Department through the statistical data gathered from guests.</p><p>Inform the General Manager about any diseases and health problems of guests.</p><p>Prepare the Monthly Timecard Report for Guest Relations employees and submit the report to the Personnel Department.</p><p>Prepare the weekly work schedules for Guest Relations employees.</p><p>Adopt the principle of 100% guest satisfaction and ensure that all employees adopt and work towards this principle.</p><p>Take part in the Emergency Response Teams and manage and deploy his/her own team.</p><p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for savingenergy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><p>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</p><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least a Bachelor`s Degree.</li><li>At least 7 years of experience in the industry following theoretical education.</li><li>Excellent level of English to communicate with guests and employees.</li><li>Prior attendance in seminars and trainings in the related field.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Has excellent command of guest profiles.</li><li>Trains his/her team and instructs them on how to address guests.</li><li>Knows, applies and ensures application of all services and product ranges in the related field.</li><li>Has knowledge of other departments and processes that it affects.</li><li>Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field.</li><li>Expected to integrate and coordinate the operations that concern an important unit in the facility.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Responsible for the recommendation and sales of wines and other beverages to guests and the wine sales off premises.</p><br><p>* Offering and promote the digestive trolley. Spoil our guests with a big smile on your face.</p><br><p>* Converse with guest in fluent English and be able to entertain with a sensible conversation.</p><br><p>* Speak at least one other European language.</p><br><p>* Work towards target revenue per guests and revenue per month.</p><br><p>* Maintain and update wine and all other beverage lists. Ensure wines off critical age get sold. Establish sommelier recommendation.</p><br><p>* Check pricing is up to date. Maintain standards as would be expected in a Michel in star rated restaurant</p><br><p>* Train front of house and chefs about wine / wine matching. Make sure all service staff knows which wines to recommend to each dish of the menu.</p><br><p>* Work with head chef on menu and ingredients which are wine friendly.</p><br><p>* Helps writing the menus in accordance with maitre’d.</p><br><p>* Carry out wine education classes. Fully trained in Herzog wines to be able to back up cellar door.</p><br><p>* Carry out monthly stock control, inventory. Update continuously all stock forms.</p><br><p>* Be in charge of purchasing the wines and creating the wine list based on the chef recipes.</p><br><p>* The sommelier handles all wine inventory and management.</p><br><p>* Waiters are trained by the sommelier on the wine list and successful pairings.</p><br><p>* Discuss wine orders and their subsequent pricing with Therese Herzog.</p><br><p>* Make sure wines get returned to suppliers and credits issued for corked and spoiled wines.</p><br><p>* Perform normal service duties as assigned by the maître d’. Keep wine cellar (private dining room) of immaculate appearance and order. Make sure new.</p><br><p>* deliveries are stored immediately and update on the wine and inventory list</p><br><p>* Responsible for the cigar collection. Know and recommend offering. Responsible for the handling and maintenance of the cigars and the Humidors. Cigar service to guests. Train staff. (Liaise with Hans Herzog for cigars.)</p><br><p>* Monthly inventory and stock control of cigars. Assist and replace the maitre d’ during its absence inclusive cash up and reconciliation. Carry out some work with Hans Herzog and assistant wine maker in the vineyard and winery to understand Herzog wines. Liaise on a regular basis about new releases and feedback from guests.</p><br><p>* Become a Herzog wine ambassador.</p><br><p>* During vintage establish rooster for service and chef staff to help with picking and lecture about the grape varieties being picked.</p><br><p>* Train cellar door hosts and any helpers. Make sure wines are handled and shared efficiently and without waste between restaurant, bistro and cellar door.</p><br><p>* Visit other cellar doors and wineries and take along all interested staff.</p><br><p>* Suggest wine related items which could be sold in the cellar door and restaurant</p><br><p>* Review all accounting reports before submitted to the financial controller or his delegated for approval.</p><br><p>* Review the purchase requests & purchase orders (verify the limit).</p><br><p>* Reconcile the bank accounts on monthly basis.</p><br><p>* Review the F&B linen, uniform, glassware, and etc. inventory.</p><br><p>* Analysing the assets and liabilities accounts.</p><br><p>* Supervising the finance department personnel as detailed in the organization chart</p><br><br>Qualifications<br><br><p>* Education: At least a high school or vocational diploma</p><br><p>* Experience: At least 4 years of related work experience following theoretical education.</p><br><p>* Foreign Language: Sufficient level of English, communicate effectively with guests.</p><br><p>* Courses and Training: Advanced level of theoretical and practical knowledge.</p><br><p>* Computer Literacy:</p><br><p> Skills: Have a good communication with guest and have ability to control his staff and handling guest complaints.</p><br> </div>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El Sheikh, and 9 km from Sharm El Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Responsible for the recommendation and sales of wines and other beverages to guests and the wine sales off premises.</li>
<li>Offer and promote the digestive trolley. Spoil our guests with a big smile on your face.</li>
<li>Converse with guests in fluent English and be able to entertain with sensible conversation.</li>
<li>Speak at least one other European language.</li>
<li>Work towards target revenue per guest and revenue per month.</li>
<li>Maintain and update wine and all other beverage lists. Ensure wines of critical age get sold. Establish sommelier recommendations.</li>
<li>Check pricing is up to date. Maintain standards as would be expected in a Michelin star rated restaurant.</li>
<li>Train front of house and chefs about wine and wine matching. Make sure all service staff know which wines to recommend to each dish on the menu.</li>
<li>Work with head chef on menu and ingredients which are wine friendly.</li>
<li>Help write the menus in accordance with maître d’.</li>
<li>Carry out wine education classes. Be fully trained in Herzog wines to be able to back up cellar door.</li>
<li>Carry out monthly stock control and inventory. Update continuously all stock forms.</li>
<li>Be in charge of purchasing the wines and creating the wine list based on the chef’s recipes.</li>
<li>The sommelier handles all wine inventory and management.</li>
<li>Train waiters on the wine list and successful pairings.</li>
<li>Discuss wine orders and their subsequent pricing with Therese Herzog.</li>
<li>Make sure wines are returned to suppliers and credits issued for corked and spoiled wines.</li>
<li>Perform normal service duties as assigned by the maître d’. Keep wine cellar (private dining room) of immaculate appearance and order. Make sure new deliveries are stored immediately and update the wine and inventory list.</li>
<li>Responsible for the cigar collection. Know and recommend offerings. Responsible for the handling and maintenance of the cigars and the humidors. Provide cigar service to guests. Train staff. (Liaise with Hans Herzog for cigars.)</li>
<li>Monthly inventory and stock control of cigars.</li>
<li>Assist and replace the maître d’ during their absence including cash up and reconciliation.</li>
<li>Carry out some work with Hans Herzog and assistant winemaker in the vineyard and winery to understand Herzog wines. Liaise regularly about new releases and feedback from guests.</li>
<li>Become a Herzog wine ambassador.</li>
<li>During vintage establish roster for service and chef staff to help with picking and lecture about the grape varieties being picked.</li>
<li>Train cellar door hosts and any helpers. Make sure wines are handled and shared efficiently and without waste between restaurant, bistro, and cellar door.</li>
<li>Visit other cellar doors and wineries and take along all interested staff.</li>
<li>Suggest wine-related items which could be sold in the cellar door and restaurant.</li>
<li>Review all accounting reports before submission to the financial controller or their delegate for approval.</li>
<li>Review purchase requests and purchase orders (verify the limit).</li>
<li>Reconcile the bank accounts on a monthly basis.</li>
<li>Review the food and beverage linen, uniform, glassware, and other inventory.</li>
<li>Analyze the assets and liabilities accounts.</li>
<li>Supervise the finance department personnel as detailed in the organization chart.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: At least 4 years of related work experience following theoretical education.</li>
<li>Foreign language: Sufficient level of English to communicate effectively with guests.</li>
<li>Courses and training: Advanced level of theoretical and practical knowledge.</li>
<li>Computer literacy.</li>
<li>Skills: Have good communication with guests and ability to control staff and handle guest complaints.</li>
</ul></p><p></p>