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<p>Job Description</p><p><br></p><p>Liaise with Director of Entertainment / Rixy Club Supervisor to create a safe environment for all children attending the kids club / crèche</p><p>Ensure all parents fill in the registration form for their children correctly, containing the history of the child</p><p>Create an inventory for all toys / equipment at the club / crèche</p><p>Ensure all equipments are clean and properly maintained</p><p>Inform Assistant Recreation Manager / Recreation Supervisor for any need of additional toys or replacement of toys</p><p>Ensure to follow daily, weekly and monthly activity schedules as instructed by the Recreation Supervisor</p><p>Ensure all club’s rules and regulations are enforced at all times</p><p>Maintain club / crèche clean and tidy at all times</p><p>Be fully aware of club’s facilities, timings, promotions and prices</p><p><br></p><p>Qualifications</p><p><br></p><p>Education: at least High school or vocational diploma</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Customer Service Orientation.</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p>Liaise with Director of Entertainment / Rixy Club Supervisor to create a safe environment for all children attending the kids club / cr che Ensure all parents fill in the registration form for their children correctly, containing the history of the child Create an inventory for all toys / equipment at the club / cr che Ensure all equipments are clean and properly maintained Inform Assistant Recreation Manager / Recreation Supervisor for any need of additional toys or replacement of toys Ensure to follow daily, weekly and monthly activity schedules as instructed by the Recreation Supervisor Ensure all club s rules and regulations are enforced at all times Maintain club / cr che clean and tidy at all times Be fully aware of club s facilities, timings, promotions and prices</p><p><strong>Desired Candidate Profile</strong></p><p>Education: at least High school or vocational diploma</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Customer Service Orientation.</p>
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<p> <b>Position Summary </b></p>
<p> For our Nestl Business Solutions, we are currently looking for a Customer Service Specialist to work the Nespresso brand. This professional will be responsible for all the front office contacts with customers. </p>
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<p> A Day in the Life of... </p>
<p> Engage with customers across various communication channels, including voice, email, and chat, for both B2C and B2B channels.<br> Welcome customers and effectively identify their needs to provide tailored solutions.</p>
<p> Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.</p>
<p> Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.</p>
<p> Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement.<br> Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making.<br> Spark customer interest by showcasing our complete product offerings and their benefits.</p>
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<p><b><br></b></p><p> <b>What Will Make You Successful </b></p>
<p> 0-2 years of experience in a customer-engagement services (mandatory)<br> Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)<br> Fluent in English (C1 level) <br> Excellent interpersonal and communication skills<br> Ability to multitask effectively<br> Positive mindset with a strong eagerness to learn and collaborate as a team player<br> Strong organizational and prioritization skills to excel in a fast-paced environment<br> Demonstrated work ethic and respectfulness.</p>
<p>Check guests in and out of the hotel with warm and engaging service. Sophisticated communication skills, both written and verbal. Focus attention on guest needs, remaining calm and courteous at all times. Take responsibility for any guest inquiries and problem solve to resolve any guest issues. Must possess a professional presentation. Must be flexible in terms of working hours, including overnights. Handle cash effectively and accurately. Be fully versed and competent in all aspects of front office operations and provide the highest levels of professional, prompt and discreet guest service. Promote and recommend the use of the hotel outlets and the spa. Assist in the coordination and blocking of rooms for incoming group and tour arrivals. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous customer service experience, preferably in a Hotel environment. An energetic, team-focused, and can-do attitude individual. Ability to work independently and demonstrate initiative in a dynamic environment. Enthusiasm to connect with guests and to hear their story. Ability to provide prompt and efficient service, including the ability to build rapport both in person and over the telephone. Self-motivated with a positive and professional attitude. Knowledge of Opera PSM is a bonus. Willingness and availability to work flexible hours, including mornings, nights, weekends, and holiday periods.</p>
<p>The Guest Relations Officer is responsible for ensuring a high level of customer satisfaction by providing exceptional service to guests. The role includes handling guest inquiries, resolving complaints, and creating a welcoming environment. Fluency in German is essential to effectively communicate with German-speaking guests.</p><p><b>Responsibilities</b></p><ul><li>Welcome guests warmly and ensure a positive first impression.</li><li>Communicate with guests in both English and German fluently.</li><li>Handle guest inquiries, requests, and complaints promptly and professionally.</li><li>Provide accurate information about hotel services, facilities, and local attractions.</li><li>Coordinate with different departments to fulfill guest needs efficiently.</li><li>Follow up with guests to ensure satisfaction during and after their stay.</li><li>Maintain records of guest interactions and feedback.</li><li>Assist in handling VIP guests and special requests.</li><li>Ensure compliance with company standards and service protocols.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>Education: Bachelor s degree in Hospitality Management, Tourism, Business Administration, or a related field is preferred.</li><li>Experience: 2 4 years</li><li>Fluency in German and English (spoken and written) is mandatory.</li><li>Proven experience in guest relations, front office, or customer service.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Professional appearance and attitude.</li><li>Customer-focused mindset</li><li>Multitasking and organizational skills</li><li>Conflict resolution abilities</li><li>Cultural awareness and sensitivity</li><li>Experience in hospitality or tourism industry.</li><li>Familiarity with hotel management systems.</li></ul>
<p>The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing all housekeeping operations to ensure cleanliness, hygiene, safety, and high service standards throughout the property. The role involves supervising housekeeping staff, inspecting rooms and public areas, handling guest concerns, and maintaining operational efficiency.</p><p><b>Responsibilities</b></p><ul><li>Assist in managing daily housekeeping operations</li><li>Supervise room attendants, public area cleaners, and laundry staff</li><li>Inspect guest rooms, corridors, and public areas to ensure quality standards</li><li>Coordinate room status updates with Front Office</li><li>Handle guest requests and resolve housekeeping-related complaints</li><li>Train, coach, and evaluate housekeeping employees</li><li>Prepare staff schedules and duty rosters</li><li>Monitor inventory of linens, guest supplies, and cleaning materials</li><li>Ensure compliance with health, hygiene, and safety regulations</li><li>Coordinate maintenance issues with Engineering/Maintenance departments</li><li>Assist in budgeting and cost control for housekeeping operations</li><li>Maintain lost-and-found procedures and records</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or degree in Hospitality Management or related field</li><li>3-5 years Previous housekeeping supervisory experience in hotels or resorts</li><li>Strong leadership and communication skills</li><li>Good organizational and time-management abilities</li><li>Knowledge of housekeeping procedures and cleaning standards</li><li>Familiarity with hotel management systems is an advantage</li><li>Attention to detail</li><li>Team leadership</li><li>Problem-solving abilities</li><li>Guest service orientation</li><li>Inventory and stock control</li><li>Training and staff development</li></ul>
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<p>We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Housekeeping Order Taker you are responsible to handle all communication in and out of the Housekeeping Office to ensure a smooth running of the department and your role will include key responsibilities such as:<br><br>• Safe keep, record and collect all keys and papers held within the Housekeeping Office<br>• Ensure the sorting of all daily activity reports in the Housekeeping Office<br>• Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards<br>• Record all incoming calls, ensure all messages are disseminated and followed up accordingly<br>• Handle all issues pertaining to Lost & Found - receiving, recording, storage, claiming and clearing<br>• Update and maintain all housekeeping files<br>• Update and print out of the Opera system for the room discrepancy report by morning and afternoon and ensure to submit a copy to Accounts and Front Office<br>• Arrange baby-sitting for guests and prepare attendance sheets for the monthly payroll <br>• Keep and maintain the cleanliness and tidiness of the Housekeeping Office<br>• Clear all outdated reports on a monthly basis based on the hotel standard for record keeping</p> </div>
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Carry out the entry and exit procedures for guests and address any problems they may have during their stay.<br><br>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.<br><br>Carry out the check-in and check-out procedures.<br><br>Monitor the VIP, COMP and HOUSE-USE during all stages.<br><br>Carry out the foreign currency exchange transactions.<br><br>Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.<br><br>Enter the cash revenues of the departments into the cash register.<br><br>Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).<br><br>Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.<br><br>Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.<br><br>Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.<br><br>Take note of guests’ wakeup call requests.<br><br>Forward guest requests to the Guests Relations Department.<br><br>Read the log book and identify the jobs that need to be followed-up.<br><br>Gather information about all of the events at the hotel.<br><br>Has knowledge of the night audit procedures.<br><br>Always greet and bid farewell to guests in a friendly manner.<br><br>Exchange reports with other departments in full.<br><br>Ensure that all official documents are completed in full and in an orderly manner.<br><br>Provide full and accurate information to his/her managers.<br><br>Take part in the Front Office Department’s internal communication meetings and trainings.<br><br>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.<br><br>Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.<br><br>Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.<br><br>Take part in the Emergency Response Teams.<br><br>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br><br>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br><br>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br><br>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.<br><br>Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br>Qualifications<br><br>Education: At least a high school or vocational diploma.<br><br>Experience: At least 2 years of related work experience in the industry.<br><br>Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees.<br><br>Courses and Training: Theoretical and practical background.<br><br>Computer Literacy: MS Office applications, Front Office programmers (Fidelio, Opera etc.).<br><br>Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
About The Role<br><br>At Octane, we are transforming how businesses manage and control fleet and vehicle-related expenses across Egypt through our digital payment and fleet management ecosystem.<br><br>As the Head of Product, you will own Octane’s product vision, strategy, and execution across our platform and product ecosystem. You will play a critical role in shaping the future of Octane’s products by understanding customer needs, identifying market opportunities, and translating business objectives into scalable, high-impact product solutions.<br><br>This role combines strategic product leadership with hands-on execution. You will lead the product function, define and prioritize the product roadmap, work closely with Engineering, Commercial, Operations, and other key stakeholders, and ensure we continuously deliver products that create measurable value for our customers and our business.<br><br>What You'll Be Doing<br><br>Own and drive Octane’s overall product vision, strategy, and roadmap in alignment with company objectives. Translate business goals, customer needs, and market opportunities into clear product strategies and priorities. Lead the end-to-end product lifecycle, from discovery and ideation through development, launch, optimization, and iteration. Define product priorities and roadmap based on customer impact, business value, market opportunities, and technical feasibility. Build a deep understanding of Octane’s customers, users, and their operational challenges across fleet, fuel, payments, and expense management. Work closely with customers and commercial teams to identify pain points, validate solutions, and uncover new product opportunities. Partner closely with Engineering and Technology teams to ensure effective product development and delivery. Establish clear product goals, KPIs, and success metrics and continuously monitor product performance. Use data, customer insights, and market intelligence to make informed product decisions. Lead product discovery, user research, experimentation, and validation of new ideas. Ensure products are designed with scalability, usability, reliability, and commercial viability in mind. Collaborate with Sales, Marketing, Operations, Finance, and Customer Success to ensure strong product adoption and business impact. Identify opportunities for product expansion, new revenue streams, and competitive differentiation. Build, mentor, and develop a high-performing product team while establishing a strong product culture across the organization. Communicate product strategy, roadmap, priorities, and progress clearly to senior leadership and key stakeholders.<br><br>Key Areas of Ownership<br><br>Product Vision & Strategy Product Roadmap & Prioritization Customer Experience & Product-Market Fit Product Performance & KPIsCommercial & Revenue Impact Product Delivery & Execution<br><br>What We're Looking For<br><br>Bachelor’s degree in Business, Engineering, Computer Science, or a related field. 10+ years of experience in Product Management, with significant experience leading product teams or owning product strategy. Proven experience developing and executing product strategy within a technology-driven company. Strong track record of launching, scaling, and optimizing digital products. Experience managing the full product lifecycle from discovery and strategy through execution and continuous improvement. Strong understanding of product discovery, user research, experimentation, prioritization, and product analytics. Strong commercial and business acumen, with the ability to connect product decisions to revenue, customer growth, retention, and overall business performance. Strong understanding of product metrics, analytics, experimentation, and data-driven decision-making. Strong leadership and people management skills, with experience building and developing high-performing product teams. Exceptional stakeholder management and communication skills, including the ability to influence senior leadership and drive alignment across functions. Strong strategic thinking combined with a hands-on and execution-oriented mindset. Ability to operate effectively in a fast-paced, high-growth environment with ambiguity and competing priorities. Experience in fintech, payments, Saa S, mobility, fleet management, e-commerce, or other technology-driven businesses is highly preferred. Experience building products for B2B customers or enterprise clients is a strong plus.<br><br>If you’re excited to take ownership of product strategy and help shape the future of fleet payments and mobility solutions in Egypt, we’d love to hear from you.<br><br>Send us your updated resume to hr@octane-tech.io with the subject line "Head of Product".
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<br>Company Description<br><br><p>Join us at Accor, where life pulses with passion!</p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p>Hospitality is a work of heart,<br>Join us and become a Heartist®</p><br><br>Job Description<br><br><p>2.1 Ensure the security of guests’ belongings during C-in and C-out and assist to carry guests’ luggage to and from their rooms.<br>2.2 Responsible for forwarding messages from the Front Office Department to guests and all other reports and documents to the related units.<br>2.3 Deliver the best services to guests in line with the hotel’s policies and procedures.<br>2.4 Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.<br>2.5 Always be friendly, well-groomed, polite and respectful.<br>2.6 Gather information about the facility’s occupancy for the respective day before starting the shift.<br>2.7 Gather all information related to the previous shifts before starting the shift and check the entries in the logbook.</p><br><p>2.8 Has knowledge of all activities that may (will) be held at the facility on the specific day.<br>2.9 Help all guests with their luggage when entering and leaving the hotel.<br>2.10 Show guests the way to their room and carry their luggage.<br>2.11 Has detailed knowledge of all of the hotel and in-room services. Make the necessary explanations, in a polite and respectful manner, to guests while accompanying them to their rooms.<br>2.12 Greet groups according to their arrival times, organise their luggage according to their room numbers and ensure that the luggage is sent to their room on time.<br>2.13 Always start work on time and, when needed in times of busy check-ins and check-outs, work overtime.<br>2.14 Responsible for the order of the reception desk and lobby.<br>2.15 Carry out the periodic maintenance and cleaning of the luggage trolleys.<br>2.16 Responsible for keeping the inside of the reception desk and the Back Office clean and orderly at all times.<br>2.17 Responsible for safely keeping guest belongings under his/her responsibility.<br>2.18 Keep track of all official documents and deliver them to the respective addressees<br>2.19 Attend the internal communication meetings and trainings of the Front Office Department and share his/her suggestions and thoughts.<br>2.20 Responsible for carrying the luggage for rooms that will be changed.<br>2.21 Take part in the Emergency Response Teams.<br>2.22 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br>2.23 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br>2.24 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br>2.25 Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.<br>2.26 Carry out all other duties assigned by managers and hotel management not specified in the job description</p><br><br>Qualifications<br><br><p> Education: At least a high school or vocational diploma.<br> Experience: At least 1 year of experience in the related field.<br> Foreign Language: Good command of English and Arabic to communicate well.<br> Courses and Training: Theoretical and practical background.<br> Computer Literacy: Basic PC applications.<br> Skills: Using personal touch in order to exceed guests expectations by utilizing specific tools and devices related to the job and that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know the guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.</p><br> </div>
Job Requisition ID: 179888Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Overview of the role:Manage the tenant and customer liaison function by ensuring Cairo Festival City Mall tenants adhere to Al-Futtaim retail standards, business compliance requirements, and agreed tenant obligations. The role is responsible for strengthening tenant performance, improving commercial value, supporting customer satisfaction, and ensuring a positive customer experience across every touchpoint of the customer journey. The position works closely with tenants, internal stakeholders, and senior management to identify opportunities, drive performance improvement, enhance retail standards, and implement customer experience initiatives in line with the mall’s vision. What you will do: Ensure all tenants adhere to industry standards, government regulations, Al-Futtaim policies, lease requirements, and the Tenant Manual. Identify and improve operational systems and processes to strengthen tenant compliance, service delivery, and overall retail standards. Act as a key point of contact between the mall and tenants, managing expectations and providing practical solutions that support improved commercial performance. Monitor tenant sales performance, footfall, and commercial trends, and prepare relevant reports and analysis to identify opportunities to maximize revenue and improve tenant performance. Work collaboratively with HR Business Partners, AFTC, Line Managers, Senior Management, and other stakeholders to align priorities, share workloads, and deliver agreed initiatives. Ensure tenants and key stakeholders are aware of relevant standards, products, services, initiatives, and expectations, using appropriate communication and capability-building approaches. Identify retail learning and development needs and support the implementation of innovative solutions, tools, technologies, and initiatives that create competitive advantage. Maintain effective systems for tracking, analyzing, and reporting retail development and performance metrics, ensuring Senior Management receives accurate and timely updates. Manage and support projects and initiatives designed to improve tenant performance, customer satisfaction, and the overall mall experience. Regularly gather and analyze customer feedback, identify improvement opportunities, and implement initiatives to enhance customer satisfaction. Conduct competitor visits and monitor retail, hospitality, customer experience, and technology trends to identify relevant opportunities for the mall. Develop and execute customer experience and service strategies aligned with the mall’s vision, including the use of technology-driven solutions such as chatbots and mobile applications. Required Skills to be successful:Extensive experience in retail operations and tenant management, acting as a key point of contact between the mall and tenants, with exposure to retail standards, store operations, and customer experience. Proven experience in managing footfall and sales performance, with exposure to budgeting, forecasting, commercial analysis, and initiatives aimed at improving tenant performance and customer satisfaction. Strong retail operations and sales background, with knowledge of retail best practices, tenant management, customer experience, commercial performance, and project management. Strong consulting, analytical, collaborative problem-solving, negotiation, and conflict management skills. Strong stakeholder management and communication skills, with the ability to build effective relationships with tenants, internal teams, and senior management. High level of computer literacy and ability to use data, reporting, and performance metrics to support decision-making. Experience working within large, culturally diverse organizations is preferred. Strong organizational skills, with the ability to manage multiple priorities, projects, and stakeholder expectations effectively. What equips you for the role:Bachelor’s degree in Business Administration or a relevant field, preferably with a specialization in Retail and Sales. Strong knowledge of retail operations, tenant management, retail and sales best practices, and customer experience principles. Experience in budgeting, forecasting, commercial performance analysis, and project management. Strong understanding of customer feedback, satisfaction measurement, service improvement, and retail trends. Ability to work collaboratively with tenants and cross-functional stakeholders while maintaining high standards of accountability and customer centricity.<br>About Al-Futtaim Group Real Estate The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
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<p><span>Job Purpose<br></span></p><br>
<p><span>As an Application Security Engineer at Luciq, you will help shape and build our application security program alongside the wider team. This is a hands-on, high-ownership role where you will work closely with product and development teams across the full software development lifecycle — reviewing designs before code is written, identifying risks as features take shape, and ensuring security is embedded into how we build and ship software, not bolted on after the fact. Our stack runs on Ruby on Rails, Go, and Python, deployed on AWS with Terraform managing infrastructure as code and Jenkins powering CI/CD. You will read and review code in these languages — not just rely on scanner output — and work with AWS security services (SecurityHub, Inspector, GuardDuty, CloudTrail, CloudFront) to provide visibility and protection across our infrastructure. The role spans web applications, APIs, our mobile SDK (iOS and Android), cloud, and CI/CD — partnering with engineers, PMs, Platform, and the Security team to make the secure path the default path. This role can be filled at mid-level with a clear growth path to senior-level as you grow into shaping our application security program, or at senior-level if you're already operating at that scope.</span></p><br>
<p><span>You will join a lean Security team, which entails stepping beyond core AppSec for incident triage, addressing customer security questionnaires, or supporting cross-functional cloud and compliance reviews. We value this variety as a core facet of the role; if you are seeking hyper-specialized work restricted strictly to application security, this may not be the right fit.</span></p><br> <p><span>Job Responsibilities</span></p><br>
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<li><span>Secure Design & Code Review</span></li>
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<li><span>Run and lead threat modeling sessions with product and engineering teams during feature design. This is a hands-on role with expectations to deliver fixes in the product as needed while enabling other engineers.</span></li>
<li><span>Conduct security code reviews and architecture reviews across web applications, APIs, and services in Ruby, Go, and Python</span></li>
<li><span>Leverage AI and make sure that we enable engineers to adhere to security acceptance criteria. Provide guidance to engineers on secure design as we iterate and build the product.</span></li>
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<li><span>Vulnerability Management</span></li>
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<li><span>Validate, triage, and drive remediation of vulnerabilities — partner with engineering teams across the full lifecycle from discovery through SLA support</span></li>
<li><span>Coordinate with engineering teams on fix verification and root-cause prevention</span></li>
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<li><span>Security Automation in CI/CD</span></li>
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<li><span>Build and maintain automated security testing in CI/CD — SAST, SCA, secret scanning</span></li>
<li><span>Tune tooling for signal over noise; integrate findings into developer workflows</span></li>
<li><span>Operate secret-scanning and leaked-credential response workflows</span></li>
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<li><span>Cloud & Infrastructure Security</span></li>
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<li><span>Support cloud security reviews — IAM policies, network segmentation, container/Kubernetes configurations, and Terraform policy-as-code</span></li>
<li><span>Work with AWS security services (SecurityHub, Inspector, GuardDuty, CloudTrail, CloudFront) to maintain visibility and detection across our infrastructure</span></li>
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<li><span>Supply Chain & Build Security</span></li>
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<li>
<ul>
<li><span>Own dependency risk via SCA, lockfiles, and pinning</span></li>
<li><span>Drive CI/CD pipeline hardening — build runners, OIDC-to-cloud, artifact signing, SBOM standards</span></li>
</ul>
</li>
</ul>
<ul>
<li><span>Cross-functional Security Enablement</span></li>
</ul>
<ul>
<li>
<ul>
<li><span>Develop secure coding guidelines and reusable patterns that make the secure path the default</span></li>
<li><span>Drive S-SDLC adoption across engineering teams</span></li>
<li><span>Review security posture of our mobile SDK across iOS and Android — data handling, transport security, local storage, IPC, encryption, third-party dependency risk, and SDK consumer-facing security defaults</span></li>
<li><span>Assess security risks in AI/LLM integrations — prompt injection, insecure output handling, trust boundaries in agentic architectures</span></li>
<li><span>Support compliance initiatives (SOC 2, ISO 27001) — translate control requirements into engineering practices and assist with audit evidence collection</span></li>
<li><span>Use AI tooling actively in your own workflow AI-assisted code review, threat modeling drafts, vulnerability research, and security artifact generation and help shape how the rest of engineering uses AI safely</span></li>
</ul>
</li>
</ul> <p><span>Job Requirements</span></p><br> <p><span>Must-Haves</span></p><br>
<ul>
<li><span>Experience</span><span>: 3-6 years in application security, or security engineering</span></li>
<li><span>Education</span><span>: Bachelor's degree in Computer Science, Information Security, or equivalent practical experience</span></li>
<li><span>Secure code review</span><span>in at least one of: Python, Ruby, Go — can read code and reason about vulnerabilities, not rely on scanner output</span></li>
<li><span>OWASP Top 10 (Web and API)</span><span>as root-cause patterns, not a memorized checklist — including SSRF, insecure deserialization, injection classes, and access-control flaws</span></li>
<li><span>Threat modeling</span><span>: practical experience with STRIDE and data flow diagrams; can lead a session with a product team and produce actionable output</span></li>
<li><span>Auth and identity</span><span>: working depth in session management, RBAC/ABAC models</span></li>
<li><span>CI/CD security automation</span><span>: hands-on experience integrating SAST, SCA, and secret scanning into pipelines and tuning for actionable signal</span></li>
<li><span>Proactive and ownership-driven</span><span>— does not wait to be told what to secure</span></li>
<li><span>Comfortable working</span><span>cross-functionally</span><span>with product engineers, platform engineers, and the wider team</span></li>
<li><span>Strong</span><span>analytical and problem-solving</span><span>abilities</span></li>
<li><span>Fluent in</span><span>English</span><span>, with strong written and verbal communication</span><br></li>
<li><span>Communication</span><span>: clear written and verbal communication can explain a vulnerability to an engineer, a PM, or a VP<br></span></li>
</ul>
<p><span>Strong Plus</span></p><br>
<p><span>We expect strong candidates to have</span><span>some</span><span>of these not all. The more, the better.</span></p><br>
<ul>
<li><span>Mobile SDK security</span><span>: OWASP Mobile Top 10 and MASVS/MASTG; Android (Kotlin) or iOS (Swift); experience with Frida, objection, or MobSF</span></li>
<li><span>AWS security service depth</span><span>: SecurityHub, Inspector, GuardDuty, CloudTrail, CloudFront beyond IAM</span></li>
<li><span>Container and Kubernetes</span><span>security fundamentals</span></li>
<li><span>Supply chain depth</span><span>: SLSA framework, SBOM</span><span>AI/LLM security</span><span>: prompt injection mitigations, OWASP LLM Top 10, securing agentic architectures and tool-use boundaries</span></li>
<li><span>Familiarity with</span><span>ISO 27001 or SOC 2</span><span>.<br></span></li>
</ul>
<p><span>Nice to Have</span></p><br>
<ul>
<li><span>Terraform and policy-as-code: tfsec, Checkov, OPA/Conftest</span></li>
<li><span>Experience building or bootstrapping a security program</span></li>
<li><span>Bug bounty participation, published CVEs, or documented security research</span></li>
<li><span>Hands-on certifications: OSCP, OSWE, eMAPT</span></li>
<li><span>Incident response experience — triage, containment, root-cause analysis</span></li>
<li><span>Red teaming or purple teaming experience</span></li>
</ul> </div>
<p><h4>Overview of the role</h4>
<p>The Customer Services Assistant - Cashier is responsible for providing excellent customer service at the checkout while ensuring transactions are processed accurately and efficiently. This role involves handling cash, checks, and electronic payments in accordance with established procedures, maintaining the checkout area, and representing the IKEA brand. Success in this position requires attention to detail, organizational skills, and a dedication to customer satisfaction.</p>
<h4>What you will do</h4>
<p><strong>Financial</strong><br>
Receive payments by cash, check, credit cards, vouchers, or automatic debits in accordance with standard operating procedures.<br>
Compute and record transactions, ensuring 100% accuracy for all register transactions.<br>
Count and record the float before trading begins and upon close of trading.<br>
Handle and ensure the safe custody of collected cash.</p>
<p><strong>Customers</strong><br>
Ensure that customers are attended to well, fulfilling their needs and expectations.<br>
Work efficiently and effectively to minimize queues at checkout areas.<br>
Maintain clean and orderly checkout areas.<br>
Ensure and maintain adequate stock of printed stationery at required stock levels.<br>
Represent the IKEA brand at the required level and maintain store standards.<br>
Improve customer service in the store and answer customer queries.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Effective communication skills to engage with customers and solve inquiries.</li>
<li>High level of accuracy in handling cash and processing transactions.</li>
<li>Flexibility and punctuality to handle shifts effectively.</li>
<li>Analytical skills for computing and recording transactions accurately.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>High school diploma.</li>
<li>Commerce or accounting background is an advantage.</li>
<li>1-3 years of experience managing till transactions.</li>
<li>Familiarity with computer use.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>Al-Futtaim Group Real Estate is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million square feet of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Malls’ deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The retail sales representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A retail sales representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.</li>
<li>Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.</li>
<li>Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.</li>
<li>Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.</li>
<li>Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.</li>
<li>Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.</li>
<li>Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.</li>
<li>Stay updated on changes in product range, report customer feedback on product range issues to the sales manager.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Sales-driven with a strong customer focus.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in English, with Arabic preferred.</li>
<li>Ability to understand customer needs and build strong relationships.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum 3 years of experience in a similar retail sales role.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proven sales-driven mentality and problem-solving skills.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p>Office Manager | Asset Development | Real Estate
Apply now »
Date: 3 Jun 2026
Location:
Cairo, EG
#job-location.job-location-inline {
display: inline;
}
Company:
Al Futtaim Private Company LLC
Job Requisition ID: 170045
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Provide high-level executive, administrative, and clerical support to the Managing Director, ensuring the efficient operation of the office and effective management of day-to-day activities. The role requires handling confidential information with discretion, interacting with senior stakeholders, and supporting key business initiatives through coordination, communication management, report preparation, and project support.
What you will do:
Executive & Technical Support
Prepare high-quality executive presentations, reports, dashboards, and other business materials as requested by the Managing Director.
Support the tracking of key initiatives, action plans, and management updates.
Ensure all reports and presentations are accurate, professional, and delivered within agreed timelines.
Calendar & Meeting Management
Manage and maintain the Managing Director’s calendar, appointments, and daily schedule.
Coordinate meetings, prepare agendas, and ensure all required materials are available in advance.
Attend meetings as required, record minutes, and follow up on action items.
Ensure agendas are distributed at least 24 hours before meetings and minutes are circulated within 24 hours after meetings.
Executive Administration
Serve as the primary point of contact for the Managing Director, liaising with internal and external stakeholders.
Draft and prepare correspondence, reports, presentations, meeting materials, and other business documents.
Screen and manage calls, inquiries, and requests, ensuring timely and professional responses.
Handle confidential and sensitive matters with the highest level of discretion and professionalism.
Travel & Expense Management
Coordinate domestic and international travel arrangements, including flights, accommodation, visas, transportation, and related documentation.
Ensure all travel plans align with business needs and company travel policies.
Prepare and process travel expense claims and reimbursements accurately and on time.
Identify cost-effective travel solutions while maintaining efficiency and convenience.
Office & Resource Management
Oversee the upkeep of the Managing Director’s office and ensure all equipment and facilities are fully operational.
Manage office supplies, stationery, and refreshments, maintaining adequate stock levels while controlling costs.
Coordinate maintenance requests and office support services as required.
Document Management & Communication
Maintain organized filing systems, records, and document-tracking processes.
Coordinate incoming and outgoing correspondence, ensuring timely distribution and follow-up.
Prepare routine communications and responses on behalf of the Managing Director when required.
Ensure all documentation is accurately maintained, readily accessible, and handled confidentially.
Required Skills to be successful:
7+ years of experience in executive administration, with at least 5 years supporting senior management as a Personal Assistant, Executive Assistant, or Executive Secretary in a large organization and fast-paced environment.
Excellent verbal communication and interpersonal skills, with the ability to interact effectively with senior stakeholders and handle confidential information with discretion.
Strong written communication skills, including the ability to prepare reports, presentations, correspondence, meeting minutes, and business documentation to a high professional standard.
Excellent organizational and time management skills, with the ability to manage multiple priorities, coordinate schedules, and meet tight deadlines.
Strong administrative and coordination skills, with a proactive approach to problem-solving and task management.
Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
High level of attention to detail and accuracy in managing documentation, communications, and executive schedules.
Ability to work independently while maintaining strong collaboration with internal and external stakeholders.
What equips you for the role:
Bachelor’s degree is required.
Previous experience supporting C-level executives, Managing Directors, or senior leadership teams is highly preferred.
Demonstrated ability to work in a confidential environment while exercising sound judgment and professionalism.
Strong business acumen and understanding of corporate office operations.
Excellent command of English, both written and spoken.
Strong communication, stakeholder management, and teamwork capabilities.
About Al-Futtaim Group Real EstateThe real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
Apply now »</p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The role of the Customer Services Assistant in Smaland involves providing excellent customer service by managing the play facility adhering to entry policies and child care SOPs. This position requires a professional and friendly approach to ensure a positive experience for both children and their guardians. Successful performance involves guaranteeing child safety, addressing customer inquiries, and representing the IKEA brand at a high level, maintaining standards within the store.</p>
<h4>What you will do</h4>
<ul>
<li>Greet and welcome mothers/guardians with their children on arrival at Smaland.</li>
<li>Explain the Smaland admission policy in a friendly and professional manner.</li>
<li>Entertain children with agreed activities based on the Commercial Calendar.</li>
<li>Ensure the child's safety is the main priority while they are in Smaland.</li>
<li>Make announcements and page the customers (parents) if there is an issue with the children in the playroom area.</li>
<li>Handle routine customer complaints promptly and courteously.</li>
<li>Provide a safe environment for children within the area.</li>
<li>Be ready to rotate and work at the Information desk to greet customers and address all incoming inquiries.</li>
</ul>
<p><strong>Operational</strong></p>
<ul>
<li>Ensure all system and emergency procedures are adhered to as per policy/procedure.</li>
<li>Brief the Duty Manager on complaints that require management assistance.</li>
<li>Ensure all emergency procedures are adhered to.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Child care expertise.</li>
<li>Analytical skills.</li>
<li>Effective communication.</li>
<li>Problem solving.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>High school diploma.</li>
<li>Local qualification in Child Care as per relevant country standards.</li>
<li>First Aid qualification.</li>
<li>Minimum of 2 years of experience in a similar role.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<strong>About Us<br><br></strong><strong>Base360.ai</strong> is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.<br><br>Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.<br><br>We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.<br><br>We're looking for an ambitious <strong>Senior Full-Stack Product Engineer</strong> who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them.<br><br>If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you.<br><br>What You'll Build<br><br>As a Senior Full-Stack Product Engineer, you'll help shape and scale Base360.ai across the entire short-term rental lifecycle.<br><br>You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate.<br><br>Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting.<br><br>Your Mission<br><br>Understand Customer Problems<br><br>Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving.<br><br>Build Products End-to-End<br><br>Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production.<br><br>Create Intuitive User Experiences<br><br>Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently.<br><br>Create Powerful Automations<br><br>Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.<br><br>Develop AI-Powered Features<br><br>Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.<br><br>Connect the Ecosystem<br><br>Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem.<br><br>Solve Real Operational Problems<br><br><strong>Build Solutions For<br><br></strong><ul><li>Real-time reservation and availability synchronization</li><li>Dynamic pricing intelligence</li><li>Smart lock access and key management</li><li>Automated guest communication across channels</li><li>Guest check-in and upsell journeys</li><li>Operational forecasting</li><li>Cleaning and maintenance automation</li><li>Owner reporting and financial workflows</li><li>AI-powered monitoring and alerts<br><br></li></ul>Measure and Improve<br><br>Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes.<br><br>Build for Scale<br><br>Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform.<br><br>Tech Stack<br><br>We care more about capability than specific technologies, but our current stack includes:<br><br><ul><li>Python</li><li>FastAPI</li><li>React</li><li>TypeScript</li><li>Supabase</li><li>PostgreSQL</li><li>AWS</li><li>Serverless architecture</li><li>OpenAI APIs</li><li>Twilio</li><li>Stripe</li><li>Docker</li><li>GitHub Actions<br><br></li></ul>You Might Be a Great Fit If You Have<br><br><ul><li>Strong experience building and shipping production software</li><li>The ability to work across frontend and backend systems</li><li>Experience with React, TypeScript, Python, FastAPI, or similar technologies</li><li>Strong understanding of APIs, databases, integrations, and cloud architecture</li><li>A product mindset and curiosity about why users need a feature</li><li>Good judgment around usability, scope, and technical trade-offs</li><li>The ability to turn an ambiguous problem into a practical, working solution</li><li>Confidence working directly with customers, designers, and founders</li><li>The ability to work independently and own outcomes</li><li>Curiosity about AI, automation, and operational efficiency</li><li>A bias toward shipping, learning, and iterating<br><br></li></ul><strong>Bonus Points For Experience With<br><br></strong><ul><li>Short-term rentals, hospitality technology, or property management systems</li><li>Multi-tenant SaaS platforms</li><li>Marketplace businesses and booking channel integrations</li><li>AI agents and workflow automation</li><li>Product analytics and experimentation</li><li>Event-driven architectures</li><li>Supabase</li><li>AWS serverless infrastructure<br><br></li></ul>What Success Looks Like<br><br><strong>Within Your First 12 Months<br><br></strong><ul><li>You've shipped features that property managers actively use</li><li>Core short-term rental workflows are automated through products you've built</li><li>Customers spend less time on manual administration and repetitive tasks</li><li>Complex workflows become easier to understand and complete</li><li>Integrations move reservations, availability, payments, and operational data reliably</li><li>AI-powered features become part of customers’ everyday operations</li><li>Customer feedback and usage data consistently inform your product decisions</li><li>Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably<br><br></li></ul>Why Join Us<br><br>Build Something Meaningful<br><br>Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.<br><br>Own the Product Outcome<br><br>Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement.<br><br>Small Team, Massive Opportunity<br><br>Work closely with the founders and directly influence the product and technical direction of Base360.ai.<br><br>Learn Faster<br><br>Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale.<br><br>Performance-Based Rewards<br><br>Competitive compensation with substantial upside for exceptional performers.<br><br>Remote-First<br><br>Work from anywhere. We care about outcomes, not hours.<br><br>This Role Is Not For You If<br><br><ul><li>You're looking for a slow-paced corporate environment</li><li>You want a narrowly defined role with limited customer or product involvement</li><li>You need detailed specifications before you can make progress</li><li>You avoid ownership and accountability</li><li>You consider a feature finished without checking whether it solves the user’s problem<br><br></li></ul>We're looking for someone who wants to help build the AI operating system for the short-term rental industry.<br><br>
<strong>About Us<br><br></strong><strong>Base360.ai</strong> is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.<br><br>Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.<br><br>We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.<br><br>We're looking for an ambitious <strong>Product Engineer</strong> who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them.<br><br>If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you.<br><br>What You'll Build<br><br>As a Product Engineer, you'll help shape and scale Base360.ai across the entire short-term rental lifecycle.<br><br>You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate.<br><br>Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting.<br><br>Your Mission<br><br>Understand Customer Problems<br><br>Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving.<br><br>Build Products End-to-End<br><br>Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production.<br><br>Create Intuitive User Experiences<br><br>Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently.<br><br>Create Powerful Automations<br><br>Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.<br><br>Develop AI-Powered Features<br><br>Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.<br><br>Connect the Ecosystem<br><br>Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem.<br><br>Solve Real Operational Problems<br><br><strong>Build Solutions For<br><br></strong><ul><li>Real-time reservation and availability synchronization</li><li>Dynamic pricing intelligence</li><li>Smart lock access and key management</li><li>Automated guest communication across channels</li><li>Guest check-in and upsell journeys</li><li>Operational forecasting</li><li>Cleaning and maintenance automation</li><li>Owner reporting and financial workflows</li><li>AI-powered monitoring and alerts<br><br></li></ul>Measure and Improve<br><br>Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes.<br><br>Build for Scale<br><br>Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform.<br><br>Tech Stack<br><br>We care more about capability than specific technologies, but our current stack includes:<br><br><ul><li>Python</li><li>FastAPI</li><li>React</li><li>TypeScript</li><li>Supabase</li><li>PostgreSQL</li><li>AWS</li><li>Serverless architecture</li><li>OpenAI APIs</li><li>Twilio</li><li>Stripe</li><li>Docker</li><li>GitHub Actions<br><br></li></ul>You Might Be a Great Fit If You Have<br><br><ul><li>Strong experience building and shipping production software</li><li>The ability to work across frontend and backend systems</li><li>Experience with React, TypeScript, Python, FastAPI, or similar technologies</li><li>Strong understanding of APIs, databases, integrations, and cloud architecture</li><li>A product mindset and curiosity about why users need a feature</li><li>Good judgment around usability, scope, and technical trade-offs</li><li>The ability to turn an ambiguous problem into a practical, working solution</li><li>Confidence working directly with customers, designers, and founders</li><li>The ability to work independently and own outcomes</li><li>Curiosity about AI, automation, and operational efficiency</li><li>A bias toward shipping, learning, and iterating<br><br></li></ul><strong>Bonus Points For Experience With<br><br></strong><ul><li>Short-term rentals, hospitality technology, or property management systems</li><li>Multi-tenant SaaS platforms</li><li>Marketplace businesses and booking channel integrations</li><li>AI agents and workflow automation</li><li>Product analytics and experimentation</li><li>Event-driven architectures</li><li>Supabase</li><li>AWS serverless infrastructure<br><br></li></ul>What Success Looks Like<br><br><strong>Within Your First 12 Months<br><br></strong><ul><li>You've shipped features that property managers actively use</li><li>Core short-term rental workflows are automated through products you've built</li><li>Customers spend less time on manual administration and repetitive tasks</li><li>Complex workflows become easier to understand and complete</li><li>Integrations move reservations, availability, payments, and operational data reliably</li><li>AI-powered features become part of customers’ everyday operations</li><li>Customer feedback and usage data consistently inform your product decisions</li><li>Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably<br><br></li></ul>Why Join Us<br><br>Build Something Meaningful<br><br>Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.<br><br>Own the Product Outcome<br><br>Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement.<br><br>Small Team, Massive Opportunity<br><br>Work closely with the founders and directly influence the product and technical direction of Base360.ai.<br><br>Learn Faster<br><br>Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale.<br><br>Performance-Based Rewards<br><br>Competitive compensation with substantial upside for exceptional performers.<br><br>Remote-First<br><br>Work from anywhere. We care about outcomes, not hours.<br><br>This Role Is Not For You If<br><br><ul><li>You're looking for a slow-paced corporate environment</li><li>You want a narrowly defined role with limited customer or product involvement</li><li>You need detailed specifications before you can make progress</li><li>You avoid ownership and accountability</li><li>You consider a feature finished without checking whether it solves the user’s problem<br><br></li></ul>We're looking for someone who wants to help build the AI operating system for the short-term rental industry.<br><br>
<strong>About Us<br><br></strong><strong>Base360.ai</strong> is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.<br><br>Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.<br><br>We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.<br><br>We're looking for an ambitious <strong>Senior Full-Stack Product Engineer</strong> who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them.<br><br>If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you.<br><br>What You'll Build<br><br>As a Senior Full-Stack Product Engineer, you'll help shape and scale Base360.ai across the entire short-term rental lifecycle.<br><br>You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate.<br><br>Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting.<br><br>Your Mission<br><br>Understand Customer Problems<br><br>Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving.<br><br>Build Products End-to-End<br><br>Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production.<br><br>Create Intuitive User Experiences<br><br>Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently.<br><br>Create Powerful Automations<br><br>Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.<br><br>Develop AI-Powered Features<br><br>Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.<br><br>Connect the Ecosystem<br><br>Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem.<br><br>Solve Real Operational Problems<br><br><strong>Build Solutions For<br><br></strong><ul><li>Real-time reservation and availability synchronization</li><li>Dynamic pricing intelligence</li><li>Smart lock access and key management</li><li>Automated guest communication across channels</li><li>Guest check-in and upsell journeys</li><li>Operational forecasting</li><li>Cleaning and maintenance automation</li><li>Owner reporting and financial workflows</li><li>AI-powered monitoring and alerts<br><br></li></ul>Measure and Improve<br><br>Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes.<br><br>Build for Scale<br><br>Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform.<br><br>Tech Stack<br><br>We care more about capability than specific technologies, but our current stack includes:<br><br><ul><li>Python</li><li>FastAPI</li><li>React</li><li>TypeScript</li><li>Supabase</li><li>PostgreSQL</li><li>AWS</li><li>Serverless architecture</li><li>OpenAI APIs</li><li>Twilio</li><li>Stripe</li><li>Docker</li><li>GitHub Actions<br><br></li></ul>You Might Be a Great Fit If You Have<br><br><ul><li>Strong experience building and shipping production software</li><li>The ability to work across frontend and backend systems</li><li>Experience with React, TypeScript, Python, FastAPI, or similar technologies</li><li>Strong understanding of APIs, databases, integrations, and cloud architecture</li><li>A product mindset and curiosity about why users need a feature</li><li>Good judgment around usability, scope, and technical trade-offs</li><li>The ability to turn an ambiguous problem into a practical, working solution</li><li>Confidence working directly with customers, designers, and founders</li><li>The ability to work independently and own outcomes</li><li>Curiosity about AI, automation, and operational efficiency</li><li>A bias toward shipping, learning, and iterating<br><br></li></ul><strong>Bonus Points For Experience With<br><br></strong><ul><li>Short-term rentals, hospitality technology, or property management systems</li><li>Multi-tenant SaaS platforms</li><li>Marketplace businesses and booking channel integrations</li><li>AI agents and workflow automation</li><li>Product analytics and experimentation</li><li>Event-driven architectures</li><li>Supabase</li><li>AWS serverless infrastructure<br><br></li></ul>What Success Looks Like<br><br><strong>Within Your First 12 Months<br><br></strong><ul><li>You've shipped features that property managers actively use</li><li>Core short-term rental workflows are automated through products you've built</li><li>Customers spend less time on manual administration and repetitive tasks</li><li>Complex workflows become easier to understand and complete</li><li>Integrations move reservations, availability, payments, and operational data reliably</li><li>AI-powered features become part of customers’ everyday operations</li><li>Customer feedback and usage data consistently inform your product decisions</li><li>Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably<br><br></li></ul>Why Join Us<br><br>Build Something Meaningful<br><br>Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.<br><br>Own the Product Outcome<br><br>Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement.<br><br>Small Team, Massive Opportunity<br><br>Work closely with the founders and directly influence the product and technical direction of Base360.ai.<br><br>Learn Faster<br><br>Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale.<br><br>Performance-Based Rewards<br><br>Competitive compensation with substantial upside for exceptional performers.<br><br>Remote-First<br><br>Work from anywhere. We care about outcomes, not hours.<br><br>This Role Is Not For You If<br><br><ul><li>You're looking for a slow-paced corporate environment</li><li>You want a narrowly defined role with limited customer or product involvement</li><li>You need detailed specifications before you can make progress</li><li>You avoid ownership and accountability</li><li>You consider a feature finished without checking whether it solves the user’s problem<br><br></li></ul>We're looking for someone who wants to help build the AI operating system for the short-term rental industry.<br><br>
<strong>About Us<br><br></strong><strong>Base360.ai</strong> is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.<br><br>Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.<br><br>We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.<br><br>We're looking for an ambitious <strong>Product Engineer</strong> who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them.<br><br>If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you.<br><br>What You'll Build<br><br>As a Product Engineer, you'll help shape and scale Base360.ai across the entire short-term rental lifecycle.<br><br>You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate.<br><br>Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting.<br><br>Your Mission<br><br>Understand Customer Problems<br><br>Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving.<br><br>Build Products End-to-End<br><br>Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production.<br><br>Create Intuitive User Experiences<br><br>Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently.<br><br>Create Powerful Automations<br><br>Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.<br><br>Develop AI-Powered Features<br><br>Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.<br><br>Connect the Ecosystem<br><br>Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem.<br><br>Solve Real Operational Problems<br><br><strong>Build Solutions For<br><br></strong><ul><li>Real-time reservation and availability synchronization</li><li>Dynamic pricing intelligence</li><li>Smart lock access and key management</li><li>Automated guest communication across channels</li><li>Guest check-in and upsell journeys</li><li>Operational forecasting</li><li>Cleaning and maintenance automation</li><li>Owner reporting and financial workflows</li><li>AI-powered monitoring and alerts<br><br></li></ul>Measure and Improve<br><br>Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes.<br><br>Build for Scale<br><br>Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform.<br><br>Tech Stack<br><br>We care more about capability than specific technologies, but our current stack includes:<br><br><ul><li>Python</li><li>FastAPI</li><li>React</li><li>TypeScript</li><li>Supabase</li><li>PostgreSQL</li><li>AWS</li><li>Serverless architecture</li><li>OpenAI APIs</li><li>Twilio</li><li>Stripe</li><li>Docker</li><li>GitHub Actions<br><br></li></ul>You Might Be a Great Fit If You Have<br><br><ul><li>Strong experience building and shipping production software</li><li>The ability to work across frontend and backend systems</li><li>Experience with React, TypeScript, Python, FastAPI, or similar technologies</li><li>Strong understanding of APIs, databases, integrations, and cloud architecture</li><li>A product mindset and curiosity about why users need a feature</li><li>Good judgment around usability, scope, and technical trade-offs</li><li>The ability to turn an ambiguous problem into a practical, working solution</li><li>Confidence working directly with customers, designers, and founders</li><li>The ability to work independently and own outcomes</li><li>Curiosity about AI, automation, and operational efficiency</li><li>A bias toward shipping, learning, and iterating<br><br></li></ul><strong>Bonus Points For Experience With<br><br></strong><ul><li>Short-term rentals, hospitality technology, or property management systems</li><li>Multi-tenant SaaS platforms</li><li>Marketplace businesses and booking channel integrations</li><li>AI agents and workflow automation</li><li>Product analytics and experimentation</li><li>Event-driven architectures</li><li>Supabase</li><li>AWS serverless infrastructure<br><br></li></ul>What Success Looks Like<br><br><strong>Within Your First 12 Months<br><br></strong><ul><li>You've shipped features that property managers actively use</li><li>Core short-term rental workflows are automated through products you've built</li><li>Customers spend less time on manual administration and repetitive tasks</li><li>Complex workflows become easier to understand and complete</li><li>Integrations move reservations, availability, payments, and operational data reliably</li><li>AI-powered features become part of customers’ everyday operations</li><li>Customer feedback and usage data consistently inform your product decisions</li><li>Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably<br><br></li></ul>Why Join Us<br><br>Build Something Meaningful<br><br>Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.<br><br>Own the Product Outcome<br><br>Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement.<br><br>Small Team, Massive Opportunity<br><br>Work closely with the founders and directly influence the product and technical direction of Base360.ai.<br><br>Learn Faster<br><br>Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale.<br><br>Performance-Based Rewards<br><br>Competitive compensation with substantial upside for exceptional performers.<br><br>Remote-First<br><br>Work from anywhere. We care about outcomes, not hours.<br><br>This Role Is Not For You If<br><br><ul><li>You're looking for a slow-paced corporate environment</li><li>You want a narrowly defined role with limited customer or product involvement</li><li>You need detailed specifications before you can make progress</li><li>You avoid ownership and accountability</li><li>You consider a feature finished without checking whether it solves the user’s problem<br><br></li></ul>We're looking for someone who wants to help build the AI operating system for the short-term rental industry.<br><br>