UI developer Jobs - Cairo Egypt
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>The Business Analyst will play a key role in driving business improvements by analyzing complex data, identifying trends, and recommending strategic solutions. This individual will work closely with cross-functional teams to gather requirements, define business processes, and ensure that our business solutions meet the needs of our clients and internal stakeholders. The role involves working on digital transformation projects, especially around CRM, AI, automation, and data-driven decision-making, in alignment with Reyada's vision to empower business growth through technology.</div> <div> <br> </div> <div> <b>Key Responsibilities:</b> </div> <div> <b> <br> </b> </div> <div> <ol> <li> <b>Requirements Gathering & Analysis</b>: Collaborate with stakeholders to understand business needs and translate them into functional and technical requirements.</li> <li> <b>Business Process Modeling: </b>Analyze current business processes, design improvements, and define new processes that drive efficiency and productivity.</li> <li> <b>Solution Design</b>: Work with technical teams to design solutions that address business problems, ensuring the alignment of technology with business objectives.</li> <li> <b>Data Analysis: </b>Analyze business data to uncover trends, provide insights, and recommend actionable strategies.</li> <li> <b>Project Management Support</b>: Support the project team in planning and executing business projects, ensuring that solutions meet business needs and deadlines.</li> <li> <b>User Acceptance Testing (UAT)</b>: Facilitate UAT to ensure the delivered solutions meet business requirements.</li> <li> <b>Stakeholder Communication</b>: Maintain regular communication with stakeholders to ensure project alignment, timely updates, and address concerns.</li> <li> <b>Training & Documentation:</b> Provide training and documentation on new processes, solutions, and technologies to ensure smooth adoption.</li> </ol> </div> <div> <br> </div> <div> <b>Required Qualifications:</b> </div> <div> <br> </div> <div> <ul> <li>Business or related major</li> <li>Good English communication and presentation skills.</li> <li>Minimum 1 year of experience in similar roles.</li> <li>Writing business proposals experience.</li> <li>IT, Business consulting and/or CRM/ERP solutions experience is a plus</li> </ul> </div> <li> <b>Benefits:</b> </li> <div> <ul> <li> Competitive packages</li> <li>Learning & growth opportunities</li> <li>High standard work environment</li> <li>Medical Insurance</li> </ul></div></div></section>
Key Responsibilities<br><br>Port-Rail Interface Execution: Oversee civil works within highly congested port zones, including container yard rail lines, specialized bulk-loading loops, automated intermodal yards, and dockside tracks. Corridor Civil Engineering: Lead the construction of large-scale civil structures necessary to cross complex maritime terrain, including deep soft-soil ground improvement, rail bridges, overpasses, and coastal drainage networks. Mainline Tie-In & Interlocking: Coordinate the critical engineering, signaling, and physical track connection points where the port line interfaces with the national rail network. EPC Contractor Management: Direct Engineering, Procurement, and Construction (EPC) contractors, tracking earthworks volumes, concrete structures, track laying, and ballasting progress. Regulatory & Port Authority Liaison: Navigate joint approvals across national railway boards, port authorities, customs agencies, and environmental boards for waterfront construction. Commercial & Schedule Control: Deliver infrastructure within strict maritime commercial timelines to prevent port congestion, managing multi-million dollar port CAPEX budgets. As-Built Handover: Lead structural safety certifications, dynamic trial train runs, and technical asset handover to both the port operator and the railway authority.<br><br>Required Technical Skills<br><br>Maritime & Heavy-Haul Engineering: Practical knowledge of heavy axle-load track beds, rail geometries for high-tonnage freight, and civil construction in saline/coastal environments. Intermodal Logistics Flows: Deep understanding of rail yard configurations, shunting logic, in-motion weighbridges, and reach-stacker or rail-mounted gantry crane (RMG) clearance zones. Linear Project Management: Expert scheduling using Primavera P6 or TILOS to manage long-distance linear alignment developments alongside active port operations. Contract Administration: Mastery of FIDIC (Silver/Yellow Book) or equivalent international EPC infrastructure frameworks.<br><br>Qualifications & Experience<br><br>Education: Bachelor’s degree in Civil Engineering, Maritime Engineering, or Project Management. Experience: 8–12 years in rail infrastructure construction, with a direct, proven track record of delivering port connectivity rail lines or major intermodal terminal yards. Certifications: Project Management Professional (PMP) or Chartered/Professional Engineer status (CEng, PE) is highly preferred.<br><br>Apply Now<br><br>Please send your resume and cover letter with the subject line at hr@mrtcpl.in<br><br>“Project Manager – Port Rail Connectivity (Civil Infrastructure) for Africa – [Your Name]”<br><br>Apply
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<br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br><p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br>
Context
<br><p><span>A lead electrical engineer </span></p><br><br>
Missions/Main Duties
<br><p>Supervise site electrical installation works for Section 1 of the high-speed railway project.</p><br><br><br><p>Monitor contractor performance, progress, workmanship, and compliance with approved documents.</p><br><br><br><p>Review electrical drawings, technical submissions, material approvals, and method statements.</p><br><br><br><p>Coordinate interfaces between electrical systems and other railway and infrastructure disciplines.</p><br><br><br><p>Support inspection, testing, commissioning, and handover activities.</p><br><br><br><p>Identify and resolve technical issues arising during construction.</p><br><br><br><p>Ensure compliance with project quality standards, specifications, and HSE requirements.</p><br><br><br><p>Prepare site reports, progress updates, non-conformance observations, and technical correspondence.</p><br><br><br><p>Attend coordination meetings with clients, contractors, consultants, and internal teams.</p><br><br><br><p>Contribute to schedule tracking and support mitigation actions for delays or site constraints.</p><br><br>
Profile/Skills
<br><p>Bachelor’s degree in <em>Electrical Engineering</em> or a related discipline.</p><br><br><br><p><em>8-10 years</em> of relevant professional experience in electrical site engineering.</p><br><br><br><p>Proven experience in <em>railway</em>, <em>metro</em>, <em>high-speed rail</em>, or major infrastructure projects is strongly preferred.</p><br><br><br><p>Experience with electrical systems such as power supply, substations, cable routing, earthing and bonding, lighting, low-voltage systems, and interface coordination is highly desirable.</p><br><br><br><p>Strong knowledge of construction supervision, inspection, testing, and commissioning processes.</p><br><br>
<br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br>
Workplace Type
<p>On-site</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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<p><strong>Job Purpose:</strong></p><br><p>The Junior Utilities Engineer shall support the preparation, drafting, revision, and coordination of </p><br><p>utilities shop drawings for UAE infrastructure projects. </p><br><p>The engineer shall develop capability in utility layouts, profiles, sections, chambers, crossings, </p><br><p>and coordination with roads and structures. </p><br><p>Stormwater, sewerage, potable water, irrigation, firefighting, electrical ducts, telecom ducts, </p><br><p>street lighting, ITS ducts, utility corridors, chambers, manholes, gullies, catch basins, valve </p><br><p>chambers, crossings, and protection details. </p><br><p><strong>Key Responsibilities: </strong></p><br><p>1. Prepare utilities shop drawings. </p><br><p>2. Draft utility layouts, profiles, long sections, cross sections, chamber details, manhole </p><br><p>schedules, setting out drawings, and coordination drawings. </p><br><p>3. Review IFC drawings, standard details, specifications, authority requirements. </p><br><p>4. Extract coordinates, levels, pipe sizes, slopes, cover levels, invert levels, chamber </p><br><p>references, and o sets from approved drawings.</p><br><p>5. Support the preparation of gravity line drawings, including stormwater and sewerage </p><br><p>networks. </p><br><p>6. Support the preparation of pressure line drawings, including potable water, irrigation, </p><br><p>and firefighting. </p><br><p>7. Assist in checking pipe gradients, invert levels, cover, manhole depths, and road </p><br><p>crossing details. </p><br><p>8. Coordinate basic interfaces with roads, drainage, structures, street lighting, telecom, </p><br><p>electrical, and existing services. </p><br><p>9. Identify simple clashes, missing levels, wrong chamber references, wrong pipe sizes, </p><br><p>and unclear details. </p><br><p>10. Revise drawings based on senior engineer comments, consultant comments, RFI </p><br><p>responses, and updated IFC drawings. </p><br><p>11. Prepare basic markups and drawing updates for draftsmen when instructed. </p><br><p>12. Check drawing presentation, title blocks, drawing numbers, revision clouds, legends, </p><br><p>notes, references, and CAD layers. </p><br><p>13. Maintain proper drawing files, markups, revision records, and assigned drawing trackers. </p><br><p>14. Support quantity take-o and schedule preparation when required.</p><br><p>15. Escalate any missing information, conflict, or unclear design item to the Senior Utilities </p><br><p>Engineer. </p><br><p><strong>Required Technical Capability: </strong></p><br><p>1. Basic knowledge of utility shop drawings. </p><br><p>2. Good AutoCAD and Civil 3D drafting skills. </p><br><p>3. Basic understanding of gravity and pressure networks. </p><br><p>4. Ability to read utility layouts, profiles, sections, and standard details. </p><br><p>5. Basic understanding of pipe cover, invert level, gradient, chambers, crossings, and road </p><br><p>interface. </p><br><p>6. Basic coordination mindset </p><br> </div>
<p>Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today s most complex challenges.</p><p>This hybrid role combines strategic product ownership with deep business systems analysis to join the Xenon7 Core Team . In this strategic hybrid role, you will act as a key driver across our internal core initiatives and high-impact client engagements within the Banking & Financial Services practice. You will bridge high-level strategy, business requirements, and technical execution, owning product backlogs, leading requirements discovery, and designing workflows across non-core banking systems, data pipelines, and digital platforms.</p><p><strong>A. Product Ownership & Backlog Management</strong></p><ul><li><strong>Backlog Leadership:</strong> Own, structure, and prioritize the product backlog for core Xenon7 platform solutions and key delivery practices, balancing feature value, tech debt, and strategic goals.</li><li><strong>Story & Requirement Definition:</strong> Author clear, actionable User Stories complete with robust Acceptance Criteria (BDD/Gherkin) alongside formal BRDs/FRDs when navigating structured SDLC governance.</li><li><strong>Agile Execution:</strong> Lead sprint planning, backlog refinement, daily standups, and sprint demos in collaboration with engineering teams, data architects, and QA leads.</li><li><strong>Release Approval:</strong> Define acceptance criteria, validate delivered features, and hold sign-off authority for production releases.</li></ul><p><strong>B. Business & Systems Analysis</strong></p><ul><li><strong>Workflow Automation & Optimization:</strong> Analyze complex operational processes, identify bottlenecks, and architect TO-BE automated solutions using enterprise platforms like ServiceNow , JIRA , and custom software stack implementations.</li><li><strong>Systems & Data Integration:</strong> Conduct gap analysis for enterprise non-core banking platforms (CRM, ECM, HR systems) and define system interface specifications, data flows, and REST API mappings.</li><li><strong>Practice Standards:</strong> Establish and champion BA/PO best practices, documentation templates, and requirement-gathering frameworks across the Xenon7 delivery organization.</li></ul><p><strong>C. Strategic & Regulatory Alignment</strong></p><ul><li><strong>Financial Domain Expertise:</strong> Translate complex banking standards and regulations such as Central Bank of Egypt (CBE) frameworks, IFRS 9 , AML/KYC , and Basel compliance into actionable product specifications.</li><li><strong>Stakeholder Management:</strong> Serve as a subject matter expert and trusted advisor to internal executive leaders and key client counterparts, translating complex business needs into technical solutions.</li></ul><p><strong>D. Data Analytics & Quality Assurance</strong></p><ul><li><strong>Data Insights:</strong> Utilize SQL , Power BI , and Tableau to profile datasets, validate functionality, and build executive-level delivery and performance dashboards.</li><li><strong>UAT Governance:</strong> Define test strategy, coordinate User Acceptance Testing (UAT), review QA test scenarios, and manage defect resolution to guarantee enterprise-grade delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>5 + years of experience as a Business Analyst, Product Owner, or hybrid BA/PO within Banking background is a must</li><li><strong>Domain Expertise:</strong> Deep knowledge of enterprise systems ( CRM, ECM, HR platforms, ServiceNow ) and financial compliance/regulatory frameworks.</li><li><strong>Technical Toolset:</strong> Proficiency in JIRA , Confluence , and ServiceNow . Strong working knowledge of Power BI , Tableau , and SQL for data analysis. Solid understanding of REST APIs, microservices architectures, and database design.</li><li><strong>Agile Mastery:</strong> Hands-on experience driving product delivery in Scrum, Kanban, and hybrid delivery models.</li><li><strong>Languages:</strong> Advanced bilingual communication skills in Arabic and English (written and spoken).</li></ul><p><strong>Preferred Certifications</strong></p><ul><li><strong>Product Ownership:</strong> Professional Scrum Product Owner (PSPO), CSPO, or Agile BA.</li><li><strong>Business Analysis:</strong> Certified Business Analysis Professional (CBAP) or PMI-PBA.</li></ul>
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<span>Location: Cairo, Egypt (100% On-Premise) Contract Duration: 4 Months Employment Type: Contract About us: Where elite tech talent meets world-class opportunities!<br> At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others.<br> Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth.<br> Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today’s most complex challenges.<br> Job Summary: This hybrid role combines strategic product ownership with deep business systems analysis to join the Xenon7 Core Team .<br> In this strategic hybrid role, you will act as a key driver across our internal core initiatives and high-impact client engagements within the Banking & Financial Services practice.<br> You will bridge high-level strategy, business requirements, and technical execution, owning product backlogs, leading requirements discovery, and designing workflows across non-core banking systems, data pipelines, and digital platforms.<br> A. Product Ownership & Backlog Management Backlog Leadership: Own, structure, and prioritize the product backlog for core Xenon7 platform solutions and key delivery practices, balancing feature value, tech debt, and strategic goals.<br> Story & Requirement Definition: Author clear, actionable User Stories complete with robust Acceptance Criteria (BDD/Gherkin) alongside formal BRDs/FRDs when navigating structured SDLC governance.<br> Agile Execution: Lead sprint planning, backlog refinement, daily standups, and sprint demos in collaboration with engineering teams, data architects, and QA leads.<br> Release Approval: Define acceptance criteria, validate delivered features, and hold sign-off authority for production releases.<br> B. Business & Systems Analysis Workflow Automation & Optimization: Analyze complex operational processes, identify bottlenecks, and architect TO-BE automated solutions using enterprise platforms like ServiceNow , JIRA , and custom software stack implementations.<br> Systems & Data Integration: Conduct gap analysis for enterprise non-core banking platforms (CRM, ECM, HR systems) and define system interface specifications, data flows, and REST API mappings.<br> Practice Standards: Establish and champion BA/PO best practices, documentation templates, and requirement-gathering frameworks across the Xenon7 delivery organization.<br> C. Strategic & Regulatory Alignment Financial Domain Expertise: Translate complex banking standards and regulations—such as Central Bank of Egypt (CBE) frameworks, IFRS 9 , AML/KYC , and Basel compliance—into actionable product specifications.<br> Stakeholder Management: Serve as a subject matter expert and trusted advisor to internal executive leaders and key client counterparts, translating complex business needs into technical solutions.<br> D. Data Analytics & Quality Assurance Data Insights: Utilize SQL , Power BI , and Tableau to profile datasets, validate functionality, and build executive-level delivery and performance dashboards.<br> UAT Governance: Define test strategy, coordinate User Acceptance Testing (UAT), review QA test scenarios, and manage defect resolution to guarantee enterprise-grade delivery.<br> Experience: 5 + years of experience as a Business Analyst, Product Owner, or hybrid BA/PO within Banking background is a must Domain Expertise: Deep knowledge of enterprise systems ( CRM, ECM, HR platforms, ServiceNow ) and financial compliance/regulatory frameworks.<br> Technical Toolset: Proficiency in JIRA , Confluence , and ServiceNow .<br> Strong working knowledge of Power BI , Tableau , and SQL for data analysis.<br> Solid understanding of REST APIs, microservices architectures, and database design.<br> Agile Mastery: Hands-on experience driving product delivery in Scrum, Kanban, and hybrid delivery models.<br> Languages: Advanced bilingual communication skills in Arabic and English (written and spoken).<br> Preferred Certifications Product Ownership: Professional Scrum Product Owner (PSPO), CSPO, or Agile BA.<br> Business Analysis: Certified Business Analysis Professional (CBAP) or PMI-PBA.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Workday Configuration and HRIS Analyst is the person who makes sure our People systems work the way they should: accurate, efficient, and easy for employees to use. You ll spend part of your time ensuring day-to-day operations run smoothly and part of your time improving on status quo: building new workflows, cleaning up data, and finding ways to make processes less manual and more scalable. We re looking for a Workday HR Analyst who can help us with employee inquiries, implementations, systems builds, and integrations - someone who can take business needs, translate them into system requirements, and deliver solutions that work. Under direction from the Senior Director, HRIS, you ll partner with cross-functional teams to bring new tools online, test changes, and make sure our systems talk to each other the way they should. You will work with partners to solve problems, and guide the rollout of new functionality. You ll train users, create documentation, and keep a close eye on data integrity so our team can make good decisions based on reliable information. Translate business needs into system requirements and deliver clean, scalable solutions that improve how we work. Build and maintain integrations between Workday, ATS, compensation and payroll tools, to create smooth, accurate data flow across the company. Identify manual, error-prone processes and lead automation projects that reduce administrative work and improve data accuracy. Own change management for system updates and new technology implementations by creating rollout plans, communications, and training that ensure a smooth transition and strong adoption. Conduct regular system audits, reconciliations, and testing to maintain accurate, compliant, and secure People data. Maintain clear documentation of system configurations, workflows, and policies so they are easy to reference and update as we grow. Stay current on product releases, patches, and industry best practices, proactively recommending opportunities to improve system performance and internal workflows.</p><p>HRIS Management and Technical Support</p><p>Act as an administrator for Workday, including data entry and data maintenance. Troubleshoot issues promptly, document resolutions, and implement preventative measures to avoid repeat problems. Build and maintain Workday dashboards and reports that give the People team, Finance, and leadership clear, actionable insights on headcount, hiring, attrition, compensation, and more. Provide expert support and training to People team members and managers, ensuring they are confident using systems and have what they need to be successful. Maintain the library of job aids, process documentation, and knowledge base articles to enable self-service.</p><p>Cross-Functional Partnership</p><p>Collaborate with IT, Payroll, Finance, Legal, and Data teams to ensure People systems integrate seamlessly with company infrastructure and support business goals. Partner with People leadership to prioritize system enhancements and technology investments that enable us to scale effectively. Work with cross-functional partners to identify process gaps, test solutions, and implement improvements that make systems more efficient and user-friendly.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in IT or HR technology roles, ideally in a high-growth or rapidly changing environment.</li><li>5+ years hands-on experience with Workday HCM including with configuration, maintenance, integration, and end-to-end implementations.</li><li>Experience working in a Matrixed environment and/or a multi-national company.</li><li>Proficiency in Excel and comfort working with structured data, including building reports and dashboards.</li><li>Strong attention to detail and commitment to data integrity, with experience performing audits and ensuring compliance with data privacy regulations.</li><li>Excellent organizational and project management skills, able to manage multiple priorities and deadlines.</li><li>Ability to work independently, troubleshoot issues, and solve problems with minimal direction.</li><li>Exceptional communication and interpersonal skills, with the ability to explain technical concepts and partner effectively with employees at all levels.</li><li>Adaptability in a fast-paced work environment, eager to continuously improve systems and processes.</li><li>Proven ability to analyze complex scenarios and recommend strategic, technology-driven solutions that scale.</li></ul><p></p></section>
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Scala Spark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Light GBM, Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking and building systems that enable us to deliver ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field 6+ years of experience in software engineering with a minimum of 4+ years in MLExpert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns, functional programming and object-oriented programming. Analytical problem-solving capabilities & experience. A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and techologies Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Scala Spark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Light GBM, Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking and building systems that enable us to deliver ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field 6+ years of experience in software engineering with a minimum of 4+ years in MLExpert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns, functional programming and object-oriented programming. Analytical problem-solving capabilities & experience. A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and techologies Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Position Summary</strong></p><br><br><br><p>The Research Network Administrator holds the responsibility for managing and sustaining the network, servers, databases, and software platforms that underpin survey research activities.</p><br><br><p>This role is crucial for ensuring secure data collection, consistent system performance, and compliance with data privacy and security standards.</p><br><br><br>Key Responsibilities<ul><li>Install, configure, and maintain network infrastructure supporting survey research activities.</li><li>Administer survey platforms and databases used for data collection and reporting.</li><li>Monitor network performance and troubleshoot connectivity, hardware, and software issues.</li><li>Ensure data security, backup, disaster recovery, and system availability.</li><li>Support researchers with survey deployment, user access, and technical issues.</li><li>Maintain user accounts, permissions, and authentication systems.</li><li>Collaborate with research teams to implement new technologies and improve survey processes.</li><li>Document network configurations, system changes, and technical procedures.</li><li>Ensure compliance with organizational policies and applicable data protection regulations.</li><li>Perform software updates, patches, and preventive maintenance.</li></ul>Required Qualifications<ul><li>Experience in network administration or IT systems support.</li><li>Knowledge of:<ul><li>TCP/IP networking</li><li>Windows and/or Linux server administration</li><li>Database management (SQL Server, MySQL, PostgreSQL)</li><li>Cloud platforms (AWS, Azure, or Google Cloud)</li><li>Network security and firewalls</li></ul></li><li>Experience supporting research or survey platforms is preferred.</li><li>Strong troubleshooting and analytical skills.</li></ul>Preferred Skills<ul><li>Familiarity with survey software such as Qualtrics, REDCap, SurveyMonkey, or LimeSurvey.</li><li>Understanding of research data management and statistical software.</li><li>Knowledge of cybersecurity best practices.</li><li>Experience with virtualization and backup solutions.</li><li>Strong communication and project management skills.</li></ul>Typical Duties<ul><li>Monitor system uptime and performance.</li><li>Resolve technical support tickets.</li><li>Manage network equipment and server infrastructure.</li><li>Secure sensitive research data.</li><li>Coordinate software upgrades and testing.</li><li>Generate system performance reports.</li><li>Train users on research technology tools.</li></ul>Work Environment<ul><li>Office, university, healthcare, government, or research institute setting.</li><li>May require occasional after-hours maintenance or on-call support.</li><li>Hybrid or remote work may be available depending on the organization.</li></ul>
<br><br> </div>
<p> <strong>Job Title: </strong>CMS Migration SME- Technical PM</p>
<p> <strong>Term:</strong> 12 months</p>
<p> <strong>Location: </strong>Cairo, Egypt </p>
<p> <strong>Relevant experience:</strong> 10-15 years in cards technology/ issuer processing </p>
<p> <strong>Mandatory requirements: </strong> </p> <ul> <li>Plus Platform, with exposure to other CMS platforms.</li> <li>Proven experience leading large-scale CMS or card portfolio migrations.</li> <li>Excellent understanding of portfolio optimization and customer conversion processes</li> <li>Hands-on experience with Mastercard (Issuing, Authorization, Clearing/Settlement, CMS) and cards technology, ideally in scheme migrations</li> </ul>
<p> <strong>Purpose of Job: </strong> </p>
<p>We are seeking a highly experienced CMS Migration SME to lead the end-to-end replacement of the client's current platform. The candidate will support on planning, data migration, testing, cutover and post-go-live stabilization ensuring a smooth, controlled transition with minimal operational disruption.</p>
<p> </p>
<p> <strong>TASKS <br>Core Responsibilities and Accountabilities</strong> <br> </p> <ol> <li>Support the end-to-end migration from Vision Plus to the new CMS, covering discovery, planning, data migration, testing, cutover, and stabilization.</li> <li>Design and execute migration strategy, including data mapping, validation, mock runs, and reconciliation.</li> <li>Manage integrations, dependencies, risks, and readiness across business, IT, and vendor teams.</li> <li>Drive testing phases (SIT, UAT, end-to-end) and operational readiness.</li> <li>Coordinate cutover activities, go-/no-go decisions, and post-go-live hyper care.</li> <li>Provide clear stakeholder communication, status reporting, and issue resolution.</li> <li>Develop, maintain, and secure stakeholder alignment on the end-to-end Migration Masterplan, ensuring all workstreams, milestones, dependencies, and critical paths are effectively managed.</li> <li>Serve as the primary liaison between Mastercard and the Client, providing clear governance, coordination, and executive-level communication throughout the program lifecycle.</li> <li>Manage and oversee migration readiness activities including BIN setup, ICA assignment, membership requirements, CMS integration, processor connectivity, and Mastercard scheme certification.</li> <li>Lead card production and digital issuance activities, from card design and personalization through production, fulfilment, digital provisioning, and processor integration, ensuring compliance with Mastercard standards.</li> <li>Drive the implementation and launch of digital payment capabilities including Apple Pay, Google Pay, xPay, tokenization services, MDES enablement, 3DS authentication, and end-to-end digital wallet validation.</li> <li>Oversee testing, certification, and quality assurance activities including MIP testing, parameterization, configuration management, SIT, UAT, performance testing, security testing, and operational readiness.</li> <li>Ensure successful configuration and readiness of authorization, authentication, dispute management, and post?launch support processes, including stabilization and transition to BAU teams.</li> <li>Coordinate cross-functional teams across Technology, Product, Operations, Marketing, Procurement, and external partners to deliver program objectives in line with agreed timelines.</li> </ol>
<p> </p>
<p> <strong>Knowledge and Skills**</strong> <br> </p> <ul> <li>10 15 years of experience in cards technology and issuer processing.</li> <li>10 years+ of experience in project management, with a focus on end-to end project management of complex projects within the banking / payment's domain</li> <li>Strong, hands-on expertise with Vision Plus, with exposure to other CMS platforms.</li> <li>Proven experience leading large-scale CMS or card portfolio migrations.</li> <li>Deep knowledge of card lifecycle, data migration, reconciliation, and integrations.</li> <li>Experience with testing, cutover execution, and production stabilization.</li> <li>Strong analytical, stakeholder management, and communication skills.</li> <li>Bachelor's degree in computer science, Engineering, or related field; MBA on top preferred.</li> <li>10 years+ of experience in project management, with a focus on end-to end project management of complex projects within the banking / payment's domain</li> <li>Deep understanding of card management systems (e.g., Way4, Cortex, Prime), issuer processing, and card lifecycle (issuance authorisation clearing settlement disputes)</li> <li>ISO 8583 / ISO 20022 messaging standards, BIN management, personalisation, tokenisation (MDES/VTS), 3DS, and digital wallets (Apple Pay, Google Pay</li> </ul>
<p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Envision Employment Solutions is currently looking for Senior Adoption Change Manager for one of our partners, a leader in the Consulting & Technology Services !<br> Objective: The Senior Adoption Change Manager is to work closely with Experience Manager, Data Analyst, UX and the Client, to understand business challenges and propose adequate solutions.<br> The Adoption Change Manager will play a pivotal role in driving organizational change initiatives aimed at revolutionizing how clients perceive and manage their employee experiences.<br> Adoption Change Manager needs to understand our clients' unique challenges, orchestrating change strategies, and fostering a culture of continuous improvement.<br> Responsibilities: Identify key stakeholders within client organizations and create tailored engagement plans to secure buy-in and active participation in change initiatives.<br> Develop clear and effective communication plans and training programs to disseminate information about changes, address concerns, and equip employees and leaders with the skills and knowledge required to thrive in the evolving work environment.<br> Proactively identify and address resistance to change by implementing mitigation strategies and fostering a supportive environment for employees adjusting to new processes and technologies.<br> Establish key performance indicators (KPIs) to measure the success and impact of change initiatives.<br> Regularly assess progress, gather feedback, and adjust strategies as needed to optimize outcomes.<br> Work closely with UX researcher to interpret user feedback and design workshops, focus groups, communication and other tactics to gather insights form users.<br> Align change strategies with the organization's broader sustainability objectives, ensuring that new initiatives support long-term environmental goals.<br> Track the sustainability outcomes of change initiatives and adjusting as necessary to improve environmental performance.<br> Coordinate and deliver training sessions, workshops, and other learning opportunities.<br> Minimum of 6 - 9 years of Adoption/ Organizational Change management or similar communication-based role.<br> Excellent communication skills are essential, as the Organizational Change Manager must be able to articulate the vision, strategy, and benefits of change to a diverse audience Deep understanding of ADKAR Gamification as an adoption tactic Proficiency in Microsoft Office Strong interpersonal skills, empathy, and the ability to work collaboratively across the organization are critical for successfully managing the people side of change.<br> A proactive approach to problem-solving and a deep understanding of organizational dynamics will ensure the successful adoption of new initiatives and a positive employee experience.<br> Knowledge of or willingness to learn about sustainable workplace practices that can be applied by employees.<br></span> </div>
<p>We are seeking an enthusiastic and customer-focused Guest Relations Agent to join our team in Cairo, Egypt. As a Guest Relations Agent, you will be the primary point of contact for our guests, ensuring their stay is comfortable, enjoyable, and memorable. Your role will be crucial in maintaining our high standards of customer service and contributing to overall guest satisfaction.</p><p>Greet and welcome guests upon arrival, assisting with check-in procedures in coordination with the Front Office Department</p><p>Handle guest inquiries, requests, and complaints promptly and efficiently, focusing on guest satisfaction</p><p>Conduct daily "Guest Contacts" to identify and address any issues or concerns</p><p>Coordinate special requests and arrangements for guests, such as birthday celebrations, restaurant reservations, or transportation services</p><p>Manage VIP procedures, including greeting and bidding farewell to VIP guests</p><p>Prepare and distribute guest information materials about hotel activities and services</p><p>Handle reservations for hotel restaurants and other amenities</p><p>Monitor overall guest satisfaction and report observations to management</p><p>Assist with lost and found procedures, ensuring proper documentation and return of items</p><p>Provide guidance and support for guests experiencing health issues or emergencies</p><p>Collaborate with all departments to ensure seamless guest experiences</p><p>Participate in training programs and departmental meetings to stay updated on hotel policies and procedures</p><p>Maintain a professional and well-groomed appearance at all times</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; higher education in hospitality or related field preferred</li><li>Fluency in English; proficiency in Arabic, German, French, or Russian is highly advantageous</li><li>Excellent communication and interpersonal skills with a friendly and professional demeanor</li><li>Strong problem-solving abilities and attention to detail</li><li>Proficiency in MS Office applications and familiarity with hotel management software (e.g., Fidelio, Opera)</li><li>Ability to work in a fast-paced environment and handle multiple tasks simultaneously</li><li>Flexibility to work various shifts, including weekends and holidays</li><li>Demonstrated customer service orientation with a passion for exceeding guest expectations</li><li>Ability to remain calm and composed in high-pressure situations</li><li>Knowledge of local attractions, culture, and customs in Cairo and surrounding areas</li><li>Adaptability to changing priorities and guest needs</li><li>Team player with the ability to work collaboratively across departments</li></ul>
<p>Operations Agent Egypt Air Operations Team You've seen us everywhere, from a road trip, passing over one of our trucks, to the biggest ports in the planet where we touch land to continue our journey All The Way to your front door. Now it's your chance to get to know us from within a workplace full of warmth, friendship and support. We invite you to join our wonderful team and be part of our purpose: Improving life for all by integrating the world. Join us and play an important role on our team lifting global trade every day! We are looking for Air Operations Specialist to efficiently manage and oversee the movement of goods by air, ensuring compliance with local and international regulations. This includes coordination with clients, vendors, customs, and carriers to facilitate timely and accurate delivery of shipments while maintaining cost-efficiency and quality standards.</p><p>Key Responsibilities</p><ul><li>Oversee Airfreight Operations (Export & Import) shipments, coordinating with overseas offices, agents, and air carriers to ensure optimal routing.</li><li>Prepare and verify all critical paperwork, including airway bills, invoices, packing lists, certificates of origin, and insurance certificates.</li><li>Oversee customs clearance for imports and ensure export compliance to avoid delays or penalties.</li><li>Proactively monitor shipment status, arrival, and release, facilitating smooth delivery to final destinations.</li><li>Act as the primary point of contact, providing updates and resolving inquiries or complaints promptly.</li><li>Develop and maintain strong working relationships with airlines, customs authorities, and third-party vendors.</li><li>Adhere to rates provided by Air Procurement team and verify freight invoices to ensure alignment with agreed-upon pricing.</li><li>Maintain accurate transaction records according to corporate and regulatory guidelines.</li><li>Stay up-to-date on international trade laws, HS codes, and airfreight industry shifts.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong knowledge of international trade regulations, customs processes, incoterms, and tariff classifications.</li><li>Proficiency in airfreight management systems and logistics tools.</li><li>Familiarity with Dangerous Goods (DG) handling and compliance requirements.</li><li>Excellent verbal and written communication skills for professional stakeholder management.</li><li>Analytical mindset with the ability to resolve logistics challenges under pressure.</li><li>Open to travel.</li><li>Fluent in English, with excellent written and verbal communication skills.</li><li>Proficient in Microsoft Office, particularly Excel.</li><li>#RPO</li></ul>
<p>Lead and manage all daily aspects of the Housekeeping department and ensure all service standards are followed with friendly and engaging service Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices Assist in hiring, training, coaching, evaluating and managing colleagues to ensure they have adequate guidance and resources to achieve department objectives Contribute to a fun and engaging work environment for the Housekeeping team Ensure standards are met to maintain department objectives, specifically brand compliance standards (LQA) for guestroom cleanliness and service Take ownership of situations and tasks by fully understanding the issue, asking for help when needed, communicating progress and delivering results effectively and efficiently Monitor inventory items to ensure proper control, the ability to facilitate guests' needs and maintenance of room quality brand standards Assist with the evaluation and implementation of programs to promote brand standards, increase service levels, and ensure consistency and effectiveness of all areas within the department Perform regular guestroom inspections to ensure consistent quality of room product. Assist with room cleanliness. Communicate areas that need attention to colleagues and follow up to verify understanding and completion of tasks Participate in regularly scheduled departmental meetings and communicate a clear and consistent message regarding the departmental goals to produce desired results Manage the department budget in a fiscally responsible manner Balance operational, administrative and colleague needs Maintain cleanliness of both Heart of the House and Front of the House spaces Follow all safety and sanitation policies and procedures</p><p><strong>Desired Candidate Profile</strong></p><p>Previous luxury Hotel experience required, Rooms leadership an asset Computer literate in Microsoft Window applications required, and OPERA PMS advantageous University/College degree in a related discipline an asset Proven experience with collective bargaining agreements Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible and reliable Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times</p>
<p><h4>Company Description</h4>
<p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job Description</h4>
<p>Develop and implement revenue strategies for the hotel.<br>
Monitor competitor pricing and market trends to adjust strategies.<br>
Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data.<br>
Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.<br>
Conduct regular performance reviews and optimize pricing and inventory.<br>
Mentor, coach and develop junior team members in revenue management practices.<br>
Collaborate with sales, finance, and front office teams to achieve revenue goals.<br>
Ensure reservations are well managed and coordinate with the reservations team.<br>
Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.<br>
Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits.<br>
Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.</p>
<h4>Qualifications</h4>
<ul>
<li>1-3 years of experience in revenue management roles.</li>
<li>Proven ability to work independently while also thriving in collaborative team environments.</li>
<li>Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth.</li>
<li>Proficient in revenue management principles.</li>
<li>Strong understanding of the distribution landscape, online travel agencies, and emerging market trends.</li>
<li>A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders.</li>
<li>Being curious and open-minded.</li>
</ul>
<h4>Additional Information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Fluency in English, additional languages are a plus.</li>
</ul></p><p></p>
<p><strong>OWORKERS </strong>is a multilingual Business Process Outsourcing (BPO) company specializing in staff augmentation and back- and front-office operations for global clients. The organization delivers complex data annotation, customer and technical support, data processing, content moderation, human verification, and accounting services in 35 languages. OWORKERS combines AI-driven solutions with human expertise to offer flexible, affordable, and scalable services tailored to client needs. With ISO 27001 and full GDPR compliance, the company operates five delivery centers, including Cairo, and serves many top-tier brands, worldwide leaders, and Fortune 500 companies.</p><p></p><p><strong>OWORKERS </strong>has been in business for over a decade and is a multi-award-winning provider recognized in the IAOP 2025 Global Outsourcing 100.</p><p></p><p><strong>Role Description</strong></p><p></p><p>The Chat and Email - Financial Advisor will:</p><ul><li><p>Support clients by Accessing and reviewing information</p></li><li><p>Communicating with customers</p></li><li><p>Recording internal notes</p></li><li><p>Categorising and escalating cases</p></li><li><p>Following up on customer issues</p></li></ul><p></p><p>Also, The Advisor is expected to stay informed about market trends, regulations, and best practices to optimize client outcomes and maintain strong long-term relationships.<br><br><strong>Why join OWorkers?</strong></p><p></p><ul><li><p>Join a global, multilingual organization with more than 10 years of industry experience.</p></li><li><p>Work in an international business environment supporting global operations.</p></li><li><p>Contribute to structured financial processes and continuous operational improvement.</p></li><li><p>Collaborate with experienced professionals across teams and locations.</p></li><li><p>Build your experience within a growing organization operating across multiple countries.</p></li></ul><p></p><p><strong>Work Conditions:</strong></p><ul><li><p><strong>Setup: On-Site in Degla El Maadi</strong></p></li><li><p><strong>Shift: 9 hours including 1 hour of breaks</strong></p></li><li><p><strong>Full Time (5 days/Week with Saturday and Sunday OFF), and Part Time (2 days/Week ONLY Saturday and Sunday)</strong></p></li><li><p><strong>Shifts: (Rotational 24 hours For Part Timers) - (From 5PM till 10AM For Full Timers)</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Fluency in English is a MUST.</strong></p></li><li><p><strong>Hands-on experience delivering customer support with great customer satisfaction while maintaining quality and professional conduct.</strong></p></li><li><p><strong>Bachelor’s degree or higher in Finance, Economics, Business, or a related field.</strong></p></li><li><p>Excellent analytical, numeric, and problem-solving skills, with attention to detail and adherence to regulatory standards.</p></li><li><p>Strong interpersonal and communication skills, with the ability to explain complex financial concepts clearly to diverse clients.</p></li><li><p>Ability to work on-site in Cairo, collaborate in a multilingual environment, and manage multiple client relationships effectively.</p></li></ul><p></p>
<p><strong>OWORKERS </strong>is a multilingual Business Process Outsourcing (BPO) company specializing in staff augmentation and back- and front-office operations for global clients. The organization delivers complex data annotation, customer and technical support, data processing, content moderation, human verification, and accounting services in 35 languages. OWORKERS combines AI-driven solutions with human expertise to offer flexible, affordable, and scalable services tailored to client needs. With ISO 27001 and full GDPR compliance, the company operates five delivery centers, including Cairo, and serves many top-tier brands, worldwide leaders, and Fortune 500 companies.</p><p></p><p><strong>OWORKERS has been in business for over a decade and is a multi-award-winning provider recognized in the IAOP 2025 Global Outsourcing 100.</strong></p><p></p><p><strong>Role Description</strong></p><p>The <strong>Customer Service - Financial Advisor</strong> will support clients by assessing their financial goals, analyzing current financial situations, and developing personalized wealth management plans. Day-to-day responsibilities include providing guidance on investments and retirement planning, preparing financial reports and projections, and explaining financial products and services in clear, accessible terms. The role involves regular client meetings, portfolio reviews, and coordination with internal teams to ensure high-quality, compliant, and client-focused advisory services. The Advisor is expected to stay informed about market trends, regulations, and best practices to optimize client outcomes and maintain strong long-term relationships.</p><p></p><p><strong>Why join OWorkers?</strong></p><p></p><ul><li><p><strong>Join a global, multilingual organization with more than 10 years of industry experience.</strong></p></li><li><p><strong>Work in an international business environment supporting global operations.</strong></p></li><li><p><strong>Contribute to structured financial processes and continuous operational improvement.</strong></p></li><li><p><strong>Collaborate with experienced professionals across teams and locations.</strong></p></li><li><p><strong>Build your experience within a growing organization operating across multiple countries.</strong></p></li></ul><p></p><p><strong>Work Conditions:</strong></p><ul><li><p><strong>Setup: On-Site in Degla El Maadi</strong></p></li><li><p><strong>Shift: 9 hours including 1 hour of breaks</strong></p></li><li><p><strong>Full Time 5 days/Week with Saturday and Sunday OFF</strong></p></li><li><p><strong>Shifts: First shift starts at 5PM / last shift ends at 10AM</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><p></p><ul><li><p><strong>Fluency in English is a MUST.</strong></p></li><li><p><strong>Proficiency in Investments, covering asset allocation, risk assessment, and portfolio management.</strong></p></li><li><p><strong>Hands-on experience delivering Wealth Management Services, including advisory support and ongoing portfolio review.</strong></p></li><li><p><strong>Bachelor’s degree or higher in Finance, Economics, Business, or a related field.</strong></p></li></ul><p></p>
<p><strong>OWORKERS </strong>is a multilingual Business Process Outsourcing (BPO) company specializing in staff augmentation and back- and front-office operations for global clients. The organization delivers complex data annotation, customer and technical support, data processing, content moderation, human verification, and accounting services in 35 languages. OWORKERS combines AI-driven solutions with human expertise to offer flexible, affordable, and scalable services tailored to client needs. With ISO 27001 and full GDPR compliance, the company operates five delivery centers, including Cairo, and serves many top-tier brands, worldwide leaders, and Fortune 500 companies.</p><p></p><p><strong>OWORKERS has been in business for over a decade and is a multi-award-winning provider recognized in the IAOP 2025 Global Outsourcing 100.</strong></p><p></p><p><strong>Role Description</strong></p><p>The <strong>Customer Service - Financial Advisor</strong> will support clients by assessing their financial goals, analyzing current financial situations, and developing personalized wealth management plans. Day-to-day responsibilities include providing guidance on investments and retirement planning, preparing financial reports and projections, and explaining financial products and services in clear, accessible terms. The role involves regular client meetings, portfolio reviews, and coordination with internal teams to ensure high-quality, compliant, and client-focused advisory services. The Advisor is expected to stay informed about market trends, regulations, and best practices to optimize client outcomes and maintain strong long-term relationships.</p><p></p><p><strong>Why join OWorkers?</strong></p><p></p><ul><li><p><strong>Join a global, multilingual organization with more than 10 years of industry experience.</strong></p></li><li><p><strong>Work in an international business environment supporting global operations.</strong></p></li><li><p><strong>Contribute to structured financial processes and continuous operational improvement.</strong></p></li><li><p><strong>Collaborate with experienced professionals across teams and locations.</strong></p></li><li><p><strong>Build your experience within a growing organization operating across multiple countries.</strong></p></li></ul><p></p><p><strong>Work Conditions:</strong></p><ul><li><p><strong>Setup: On-Site in Degla El Maadi</strong></p></li><li><p><strong>Shift: 9 hours including 1 hour of breaks</strong></p></li><li><p><strong>Full Time 5 days/Week with Saturday and Sunday OFF</strong></p></li><li><p><strong>Shifts: First shift starts at 5PM / last shift ends at 10AM </strong></p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><p></p><ul><li><p><strong>Fluency in English is a MUST.</strong></p></li><li><p><strong>Proficiency in Investments, covering asset allocation, risk assessment, and portfolio management.</strong></p></li><li><p><strong>Hands-on experience delivering Wealth Management Services, including advisory support and ongoing portfolio review.</strong></p></li><li><p><strong>Bachelor’s degree or higher in Finance, Economics, Business, or a related field.</strong></p></li></ul><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>The Assistant Guest Experience Manager / PA to the General Manager provides professional administrative support to the General Manager while ensuring exceptional guest experience standards throughout the hotel. The role acts as a key liaison between guests, department heads, and the General Manager, supporting VIP guest relations, service recovery initiatives, guest satisfaction programs, and executive administration.</p>
<h4>Key responsibilities</h4>
<p><strong>Guest experience management</strong></p>
<ul>
<li>Monitor guest satisfaction scores, reviews, and feedback across all platforms.</li>
<li>Ensure prompt handling and resolution of guest complaints and service recovery cases.</li>
<li>Coordinate VIP arrivals, departures, and special guest requests.</li>
<li>Conduct regular guest engagement activities and collect feedback to improve service delivery.</li>
<li>Support operational departments in maintaining brand standards and service excellence.</li>
<li>Prepare guest satisfaction reports and identify service improvement opportunities.</li>
<li>Follow up on guest correspondence and ensure timely responses.</li>
<li>Assist in implementing guest experience initiatives and quality assurance programs.</li>
</ul>
<p><strong>Personal assistant to the General Manager</strong></p>
<ul>
<li>Manage the General Manager's calendar, appointments, meetings, and travel arrangements.</li>
<li>Prepare meeting agendas, minutes, presentations, correspondence, and reports.</li>
<li>Screen and prioritize incoming communications.</li>
<li>Coordinate communication between the General Manager and department heads.</li>
<li>Maintain confidential records, files, and business documents.</li>
<li>Handle administrative tasks, including expense reports, letter drafting, and document control.</li>
<li>Organize executive meetings, events, and visits.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's Degree in Hospitality Management, Business Administration, or related field.</li>
<li>Minimum 3-5 years of experience in Guest Relations, Guest Experience, Front Office, Executive Office, or Hospitality Operations.</li>
<li>Previous experience as Executive Assistant, Guest Relations Manager, or similar position preferred.</li>
<li>Excellent written and verbal communication skills in English; additional languages are an advantage.</li>
<li>Strong organizational and time-management skills.</li>
<li>Proficiency in Microsoft Office Suite and hotel management systems.</li>
</ul></p><p></p>