UI developer Jobs

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking a detail-oriented and customer-focused Receptionist to join our dynamic team in 6th of October City, Egypt. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys delivering exceptional customer service, and is comfortable working both independently and collaboratively. As the first point of contact for our organization, you will play a vital role in creating a welcoming and professional atmosphere while ensuring smooth daily operations.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Welcome visitors, clients, and guests with a warm, friendly demeanor and direct them to the appropriate departments or personnel</li> <li>Answer, screen, and route incoming phone calls professionally and efficiently</li> <li>Schedule and manage appointments, maintaining accurate calendars and sending timely reminders</li> <li>Process visitor check-ins and check-outs with attention to detail and accuracy</li> <li>Handle general inquiries and provide information about the organization's services and facilities</li> <li>Perform data entry tasks with precision, maintaining organized records and databases</li> <li>Manage mail distribution, package delivery, and office supplies inventory</li> <li>Assist with administrative tasks and support other departments as needed</li> <li>Address guest or client concerns with empathy and resolve issues promptly and professionally</li> <li>Maintain a clean, organized, and welcoming reception area</li> <li>Ensure all front office operations run smoothly and effectively throughout the day</li> </ul> <h4>Qualifications</h4> <ul> <li>Intermediate proficiency in Microsoft Office applications (Word, Excel, and Outlook)</li> <li>Proven experience in a reception, front office, or customer service role (desirable)</li> <li>Excellent verbal and written communication skills with strong phone etiquette</li> <li>Outstanding organizational and time management abilities</li> <li>Demonstrated customer service expertise with a passion for delivering high-quality service</li> <li>Strong personal integrity and professional demeanor</li> <li>Ability to multitask effectively and prioritize competing demands</li> <li>Problem-solving skills and ability to handle challenging situations with composure</li> <li>Proficiency in appointment scheduling and calendar management systems</li> <li>Accuracy in data entry and attention to detail</li> <li>Flexibility to work various shifts and schedules as required by the organization</li> <li>Ability to work both independently and collaboratively within a team environment</li> <li>Current police clearance or willingness to obtain one</li> <li>Reliable transportation to commute to 6th of October City</li> <li>Inclusive mindset with ability to interact respectfully with diverse individuals</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Previous experience in the hotel/hospitality industry is preferred</li> <li>Strong interpersonal and problem-solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and customer-focused Receptionist to join our dynamic team in 6th of October City, Egypt. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys delivering exceptional customer service, and is comfortable working both independently and collaboratively. As the first point of contact for our organization, you will play a vital role in creating a welcoming and professional atmosphere while ensuring smooth daily operations.</p><br><ul><li>Welcome visitors, clients, and guests with a warm, friendly demeanor and direct them to the appropriate departments or personnel</li><li>Answer, screen, and route incoming phone calls professionally and efficiently</li><li>Schedule and manage appointments, maintaining accurate calendars and sending timely reminders</li><li>Process visitor check-ins and check-outs with attention to detail and accuracy</li><li>Handle general inquiries and provide information about the organization's services and facilities</li><li>Perform data entry tasks with precision, maintaining organized records and databases</li><li>Manage mail distribution, package delivery, and office supplies inventory</li><li>Assist with administrative tasks and support other departments as needed</li><li>Address guest or client concerns with empathy and resolve issues promptly and professionally</li><li>Maintain a clean, organized, and welcoming reception area</li><li>Ensure all front office operations run smoothly and effectively throughout the day</li></ul><br>Qualifications<br><br><ul><li>Intermediate proficiency in Microsoft Office applications (Word, Excel, and Outlook)</li><li>Proven experience in a reception, front office, or customer service role (desirable)</li><li>Excellent verbal and written communication skills with strong phone etiquette</li><li>Outstanding organizational and time management abilities</li><li>Demonstrated customer service expertise with a passion for delivering high-quality service</li><li>Strong personal integrity and professional demeanor</li><li>Ability to multitask effectively and prioritize competing demands</li><li>Problem-solving skills and ability to handle challenging situations with composure</li><li>Proficiency in appointment scheduling and calendar management systems</li><li>Accuracy in data entry and attention to detail</li><li>Flexibility to work various shifts and schedules as required by the organization</li><li>Ability to work both independently and collaboratively within a team environment</li><li>Current police clearance or willingness to obtain one</li><li>Reliable transportation to commute to 6th of October City</li><li>Inclusive mindset with ability to interact respectfully with diverse individuals</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Previous experience in&nbsp;the hotel/hospitality&nbsp;industry is preferred<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

<p>JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p>CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p><p>Managing the Guest Experience Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system.</p><p>Assisting Human Resources Activities Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>

We are seeking a detail-oriented and customer-focused Reservations Agent to join our dynamic team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, managing their booking experience with professionalism, efficiency, and genuine care. You will handle a high volume of reservation inquiries while maintaining accuracy and delivering exceptional service that exceeds expectations. This position offers an exciting opportunity to work in a fast-paced environment where your organizational skills and collaborative spirit will directly impact guest satisfaction and organizational success. Process, modify, and cancel reservations with accuracy and efficiency while maintaining detailed records in our reservation system Respond promptly to guest inquiries via phone, email, and other communication channels with empathy and professionalism Provide comprehensive information about accommodations, amenities, rates, and special offers to potential guests Collaborate seamlessly with front desk, sales, marketing, and other departmental teams to ensure smooth reservation workflows and consistent guest experiences Analyze booking patterns and guest preferences to support revenue optimization initiatives Handle guest concerns and complaints with patience and decisiveness, working toward mutually beneficial resolutions Maintain organized records and documentation to ensure data integrity and compliance with company policies Identify opportunities to upsell services and packages while remaining transparent about offerings Adapt quickly to changing priorities and manage multiple reservations simultaneously without compromising quality Contribute to a supportive team environment by sharing best practices and assisting colleagues when needed

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a values-driven private equity investment firm focused on majority and control minority investments in established middle-market information services companies across North America and Europe. The firm invests across sectors including digital platforms, insurance and financial services, supply chain, and human capital.</p><br><p>As the organization continues to grow, they are bringing their digital marketing efforts in-house and seeking a <strong>Digital Marketing Specialist</strong> to strengthen the firm's online presence, support B2B deal origination, and communicate its investment approach and portfolio activity to key stakeholders.</p><br>Role Overview<p>The <strong>Digital Marketing Specialist</strong> will be responsible for executing and continuously improving the firm's digital marketing efforts across website management, SEO, paid advertising, email marketing, content, social media, and analytics.</p><br><p>The <strong>Digital Marketing Specialist</strong> will work closely with Partners and leadership to increase brand visibility, support qualified deal flow, strengthen engagement with founders and intermediaries, and translate the firm's positioning into effective digital marketing initiatives</p><br><p>This is a hands-on, multi-channel role that will transition day-to-day marketing activities from an external agency to an internal function. It is ideal for a well-rounded digital marketer who can independently manage multiple channels, analyze performance, and continuously identify opportunities for improvement.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesDigital Marketing Execution &amp; Optimization<ul><li><p>Execute and continuously improve digital marketing initiatives across multiple channels.</p><br></li><li><p>Identify opportunities to increase qualified B2B deal flow and improve campaign performance.</p><br></li><li><p>Monitor marketing performance and make data-driven recommendations for optimization.</p><br></li><li><p>Test new approaches and continuously refine digital marketing initiatives based on results.</p><br></li><li><p>Stay current on digital marketing trends, AI tools, and relevant financial services marketing practices.</p><br></li></ul>Website Management &amp; Optimization<ul><li><p>Manage and maintain the firm's website using WordPress or a similar CMS.</p><br></li><li><p>Publish press releases, portfolio acquisitions, team updates, thought leadership, and other corporate content.</p><br></li><li><p>Optimize website content, landing pages, navigation, and user experience to improve stakeholder engagement.</p><br></li><li><p>Support ongoing website SEO and content optimization.</p><br></li><li><p>Coordinate with external developers when larger website updates or technical projects are required.</p><br></li></ul>SEO &amp; Content Marketing<ul><li><p>Execute SEO initiatives, including keyword research, on-page optimization, and content recommendations.</p><br></li><li><p>Develop SEO strategies tailored to B2B and private equity audiences.</p><br></li><li><p>Manage the firm's news content and broader content calendar.</p><br></li><li><p>Support content focused on investment themes, portfolio milestones, ESG initiatives, and sector-specific insights.</p><br></li><li><p>Monitor organic traffic, keyword rankings, and search performance.</p><br></li><li><p>Identify new content opportunities that can improve search visibility and inbound deal generation.</p><br></li></ul>Paid Advertising<ul><li><p>Manage targeted B2B paid advertising campaigns across Google Ads and LinkedIn Ads.</p><br></li><li><p>Develop campaigns targeting relevant audiences, including investment bankers, consultants, intermediaries, and business owners.</p><br></li><li><p>Monitor campaign budgets, performance, and return on ad spend.</p><br></li><li><p>Conduct ongoing testing across targeting, messaging, creative, and campaign configurations.</p><br></li><li><p>Optimize campaigns based on performance data and strategic objectives.</p><br></li><li><p>Provide recommendations for improving paid media effectiveness and ROI.</p><br></li></ul>Email Marketing &amp; Marketing Automation<ul><li><p>Build and execute email marketing campaigns, newsletters, and automated nurture sequences.</p><br></li><li><p>Segment audiences based on stakeholder groups, including founders, intermediaries, and other relevant audiences.</p><br></li><li><p>Develop communications that support deal origination, stakeholder engagement, and broader marketing objectives.</p><br></li><li><p>Monitor email performance, including open rates, click-through rates, engagement, and conversions.</p><br></li><li><p>Continuously optimize campaigns based on audience and performance insights.</p><br></li></ul>Social Media &amp; Brand Presence<ul><li><p>Manage the firm's LinkedIn presence and other relevant corporate social media channels.</p><br></li><li><p>Create and publish educational, informative, and brand-focused social content.</p><br></li><li><p>Highlight portfolio milestones, team expertise, investment themes, and relevant organizational initiatives.</p><br></li><li><p>Maintain a professional and consistent corporate brand presence.</p><br></li><li><p>Identify opportunities to increase engagement and visibility among target audiences.</p><br></li></ul>Analytics &amp; Reporting<ul><li><p>Track marketing performance across the website, SEO, paid advertising, email marketing, and social media.</p><br></li><li><p>Use Google Analytics and other available platforms to evaluate digital performance.</p><br></li><li><p>Prepare recurring reports highlighting campaign results, trends, and key insights.</p><br></li><li><p>Present clear recommendations to leadership based on marketing performance.</p><br></li><li><p>Use data to prioritize optimization opportunities and future marketing initiatives.</p><br></li></ul>QualificationsExperience<ul><li><p>3–5 years of experience in digital marketing, growth marketing, performance marketing, or a related role.</p><br></li><li><p>Experience independently managing multiple digital marketing channels.</p><br></li><li><p>Experience supporting B2B lead generation or deal sourcing through SEO, paid advertising, content, and email marketing.</p><br></li><li><p>Hands-on experience managing Google Ads and LinkedIn Ads.</p><br></li><li><p>Experience managing website optimization initiatives.</p><br></li><li><p>Experience creating and executing email marketing campaigns and marketing automations.</p><br></li><li><p>Experience working with private equity, venture capital, investment banking, financial services, or M&amp;A-related organizations is highly preferred.</p><br></li><li><p>Experience marketing within regulated financial industries is a plus.</p><br></li></ul>Skills<ul><li><p>Strong understanding of SEO, including keyword research, on-page optimization, content strategy, and organic performance tracking.</p><br></li><li><p>Strong understanding of targeted B2B paid advertising and campaign optimization.</p><br></li><li><p>Hands-on experience with Google Analytics (GA4) and Google Search Console.</p><br></li><li><p>Ability to manage websites through WordPress or similar CMS platforms.</p><br></li><li><p>Experience with email marketing and CRM platforms such as Salesforce, HubSpot, DealCloud, or similar systems.</p><br></li><li><p>Strong copywriting and content development skills with the ability to maintain a professional corporate tone.</p><br></li><li><p>Ability to analyze marketing performance and translate data into actionable recommendations.</p><br></li><li><p>Strong understanding of digital marketing reporting and performance metrics.</p><br></li><li><p>Ability to manage multiple channels, campaigns, and priorities simultaneously.</p><br></li><li><p>Comfortable using AI tools to improve marketing efficiency and workflows.</p><br></li><li><p>Familiarity with financial services marketing compliance and SEC-related marketing guidelines is a plus.</p><br></li><li><p>Understanding of ESG messaging and stakeholder capitalism is preferred.</p><br></li></ul>What Success Looks Like<ul><li><p>Digital marketing initiatives contribute to increased qualified deal flow and intermediary engagement.</p><br></li><li><p>Organic website traffic, search rankings, and overall digital visibility improve over time.</p><br></li><li><p>Google Ads and LinkedIn campaigns generate measurable B2B marketing results and demonstrate effective use of budget.</p><br></li><li><p>Email marketing and stakeholder communication programs are successfully established and continuously improved.</p><br></li><li><p>LinkedIn and other relevant digital channels demonstrate stronger engagement and brand visibility.</p><br></li><li><p>Marketing performance is consistently tracked, analyzed, and translated into actionable recommendations.</p><br></li><li><p>The transition from external agency support to an effective in-house digital marketing function is completed successfully.</p><br></li><li><p>Leadership has a reliable marketing partner capable of independently executing initiatives while identifying opportunities for continuous improvement.</p><br></li></ul>Opportunity<p>This role offers the opportunity to take meaningful ownership of digital marketing within a growing private equity organization. As the <strong>Digital Marketing Specialist</strong>, you will work directly with leadership while managing initiatives across SEO, paid media, email marketing, website optimization, content, social media, and analytics.</p><br><p>For a well-rounded B2B digital marketer who enjoys combining hands-on execution with data-driven optimization, this role provides the opportunity to directly influence brand visibility, stakeholder engagement, and qualified deal generation.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<p>Connect to your opportunity</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;DIH is seeking a Senior Infrastructure Engineer, who will be responsible for the day-to-day administration, monitoring, troubleshooting and maintenance of the infrastructure services, ensuring high availability, performance, security and compliance.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;You will be working closely with the Infrastructure Expert and other technical teams to deliver infrastructure changes, troubleshoot and resolve incidents, maintain service reliability and continual service improvements of the DIH infrastructure environment.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Proactivity and analytical mindset are key in your role to identify the recurring issues, detect any anomaly, alerts or capacity issue and take the ownership end-to-end ensuring the infrastructure resilience and reliability.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Maintaining the infrastructure documentations, standard procedures and knowledge articles is very crucial to operate and for audit purposes.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;You will ensure that all activities are performed in accordance with the approved policies, standards and controls. Your communication skills are key to this role in be able to provide the best User Experience to our End Users.</p><p><br></p><p><br></p><p>Connect to your skills and professional experience</p><p><br></p><p>Essentials</p><p><br></p><p>Bachelor’s degree in computer science, Information Technology or related discipline.</p><p>3+ relevant years of experience.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Professional experience in enterprise network and infrastructure administration and operations.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Experience with Palo Alto Networks firewalls and SD-WAN including configuration, patching, upgrade, troubleshooting and lifecycle management.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Strong knowledge and practical experience with Cisco technologies in routing and switching.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Solid understanding of network security, segmentation, VPN and high availability and resilient network.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Perform network upgrades, migrations and technology refresh activities with minimal business disruption.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Manage Microsoft Server, Active Directory, Group Policy, DNS, DHCP and related enterprise services.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Hands-on experience in troubleshooting problems in a complex environment and drive them through resolution.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Maintain network availability, capacity, performance and resilience within the agreed service levels.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Experience in working within structured ITIL/ITSM environment performing Incident, Problem, Request and Change management.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Collaborate naturally and effectively with technical teams and technology vendors.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Continuous learning and improvement mindset and ability to adapt to business needs evolution.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Cisco and Palo Alto certifications</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;English language fluency.</p><p><br></p><p><br></p><p>Desirables</p><p><br></p><p>Experience in network automation, scripting and infrastructure as a code.</p><p>Exposure to cloud networking and hybrid-cloud environments.</p><p>Experience in Windows server and Linux administration.</p><p>Understanding of virtualization technology such as VMWare or Hyper-V.</p><p>ITIL foundation certified&nbsp;&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Essentials<br>Bachelor s degree in computer science, Information Technology or related discipline.<br>3+ relevant years of experience.<br>Professional experience in enterprise network and infrastructure administration and operations.<br>Experience with Palo Alto Networks firewalls and SD-WAN including configuration, patching, upgrade, troubleshooting and lifecycle management.<br>Strong knowledge and practical experience with Cisco technologies in routing and switching.<br>Solid understanding of network security, segmentation, VPN and high availability and resilient network.<br>Perform network upgrades, migrations and technology refresh activities with minimal business disruption.<br>Manage Microsoft Server, Active Directory, Group Policy, DNS, DHCP and related enterprise services.<br>Hands-on experience in troubleshooting problems in a complex environment and drive them through resolution.<br>Maintain network availability, capacity, performance and resilience within the agreed service levels.<br>Experience in working within structured ITIL/ITSM environment performing Incident, Problem, Request and Change management.<br>Collaborate naturally and effectively with technical teams and technology vendors.<br>Continuous learning and improvement mindset and ability to adapt to business needs evolution.<br>Cisco and Palo Alto certifications<br>English language fluency.<br>Desirables<br>Experience in network automation, scripting and infrastructure as a code.<br>Exposure to cloud networking and hybrid-cloud environments.<br>Experience in Windows server and Linux administration.<br>Understanding of virtualization technology such as VMWare or Hyper-V.<br>ITIL foundation certified</p>

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLECustomer Service Coordinator | MAF Properties | Shopping malls.<br>ROLE SUMMARYThe position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the services provided are of the highest level standards to ensure a pleasant customer experience.<br>ROLE PROFILEMaintain a thorough knowledge of the assigned shopping malls operating assets, facilities, stores/locations, mall layout and any on-going or upcoming promotional activities. Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction and guidance of Supervisor / Manager Customer Service and in accordance with the established Customer Service guidelines. Display a high level of personal grooming and perform duties in official attire at the work place in accordance with the company’s established grooming / professional attire standards to promote Majid Al Futtaim Properties’ image. Assist the visitors / customers at the Information Desk by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person). Perform “meet and greet” duties for tour related groups, educational institutions etc., visiting the assigned Shopping Centre and assist them during Mall tour when required. Responsible for efficient handling of all routine /minor customer complaints / enquiries on a daily basis. Ensure that all customer complaints / queries are being handled with the utmost courtesy and professionalism. Handle all retail related complaints received from tenants and inform the relevant security, maintenance and other concerned Shopping malls departments immediately. Ensure that all tenant related complaints are addressed on a timely basis. Responsible for efficient handling of the merchandise and services sold at the booth, including maintaining accurate inventory levels and strictly following all related Shopping Malls Business Unit Finance procedures.<br>REQUIREMENTSBachelor's degree in Business Administration or any relevant field.1 to 3 years of work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry. Very Good English level. Excellent communication and problem solving skills.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLESolution Architect | MAF Global Solutions | Global Solutions Egypt<br>ROLE SUMMARYThe Solution Architect is responsible for defining the group-wide infrastructure and cloud strategy and providing technical direction for complex initiatives. The role designs and oversees solutions across cloud, compute, storage, network, shared infrastructure, and systems, supporting initiatives such as data center consolidation, infrastructure modernization, cloud migration, multi-cloud adoption, and business continuity.<br>ROLE PROFILELead Infrastructure & Cloud Architecture by owning the design and technical direction of infrastructure and cloud solutions for group-wide initiatives, ensuring alignment with business and long-term technology objectives. Define Architecture Standards & Solutions to establish architecture guidelines, standards, and solution patterns while ensuring technical integrity, scalability, reliability, and quality. Drive Solution Design & Documentation to develop and maintain conceptual and logical architectures, system designs, and comprehensive documentation to support implementation, integration, and service delivery. Lead Cross-Functional Collaboration and partner with Enterprise, Security, Data, Integration, Application Architects, global service teams, PMO, and business stakeholders to deliver integrated solutions and resolve technical challenges. Drive Transformation & Technology Adoption to lead transformational initiatives, proof of concepts, cloud/infrastructure modernization, technology evaluations, and successful transitions into implementation and support. Manage Vendors & Technical Engagements to support RFPs, RFIs, and RFQs, work with strategic technology partners and vendors, and provide technical direction for new technologies and solutions. Ensure Business Value & Governance to assess costs, risks, dependencies, complexity, and effort while connecting technology decisions to measurable business value and ensuring compliance with architecture frameworks. Provide Technical Leadership & Mentorship act as an Infrastructure & Cloud SME, lead architecture presentations and design sessions, mentor technical teams, and drive collaborative decision-making and effective communication.<br>REQUIREMENTSExperience in IT architecture or technology consulting in the infrastructure and cloud domain. Strong experience in architecting and designing solutions using cloud, delivering business value with enterprise and infrastructure modernization. Value driven mindset, keeping customer at the center of decision making Bachelor’s degree in computer science, computer engineering, system analysis or a related field of study.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLESenior Associate, Operations | MAF Properties | West Region ROLE SUMMARYThe position is mainly responsible to administer in the assigned mall security function and to provide optimal level of security and safety for the property and assets.<br>ROLE PROFILEAttend to tenant queries in the assigned Centre on stock taking, visual merchandising, and delivery of materials, store maintenance and minor store renovation works. Forward to security control the Management approval / permission to conduct required work Supervise and ensure implementation of security related plans and systems which aim to always maximize asset stakeholders and mall patrons’ safety. Oversee daily mall operations including cleanliness, security coordination, crowd management, parking, waste management, and tenant coordination. Provide inputs to the assigned Mall Management for the preparation of Mall security risk management plan on an annual basis and ensure effective implementation of it within the approved budgets Work closely with Mall Management to develop Security strategies that meet the needs of the mall. Co-ordinate with Marketing and MPM during events and promotion to ensure security of mall staff and mall visitors. Effectively & efficiently conduct all required operations, on duty tasks, and corrective actions to manage the Security contractor and achieve targeted Security KPIs. Conduct weekly meetings with Security site manager. Clearly communicate and enforce MAF safety and security procedures to external and internal contractors.<br>REQUIREMENTSEffectively manages the Other OPEX Exp. budget line Effectively manages the assigned CAPEX projects. Be the advocate and ambassador of aligning and cascading the MAFP values across SMBU and ensure that it is adhered to and exhibit the same all the time. Ensure compliance with the MAFP AMBU’s Code of Conduct, Departmental policies and HC Policies and Procedures always. Oversee the traffic management during peak hours and ensure smooth and safe customers/staff entry and exist. Develop alternative traffic routes in case of emergency evacuation. Effectively & efficiently conduct all required operations, on duty tasks, and corrective actions to grant the implementation of the Asset Plan Initiatives. Coordinate with team members effectively to achieve above<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLECustomer Service Coordinator | MAF Properties | Shopping malls.<br>ROLE SUMMARYThe position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the services provided are of the highest level standards to ensure a pleasant customer experience.<br>ROLE PROFILEMaintain a thorough knowledge of the assigned shopping malls operating assets, facilities, stores/locations, mall layout and any on-going or upcoming promotional activities. Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction and guidance of Supervisor / Manager Customer Service and in accordance with the established Customer Service guidelines. Display a high level of personal grooming and perform duties in official attire at the work place in accordance with the company’s established grooming / professional attire standards to promote Majid Al Futtaim Properties’ image. Assist the visitors / customers at the Information Desk by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person). Perform “meet and greet” duties for tour related groups, educational institutions etc., visiting the assigned Shopping Centre and assist them during Mall tour when required. Responsible for efficient handling of all routine /minor customer complaints / enquiries on a daily basis. Ensure that all customer complaints / queries are being handled with the utmost courtesy and professionalism. Handle all retail related complaints received from tenants and inform the relevant security, maintenance and other concerned Shopping malls departments immediately. Ensure that all tenant related complaints are addressed on a timely basis. Responsible for efficient handling of the merchandise and services sold at the booth, including maintaining accurate inventory levels and strictly following all related Shopping Malls Business Unit Finance procedures.<br>REQUIREMENTSBachelor's degree in Business Administration or any relevant field.2 to 3 years of work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry. Very Good English level. Excellent communication and problem solving skills.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLECustomer Service Coordinator | MAF Properties | Shopping malls.<br>ROLE SUMMARYThe position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the services provided are of the highest level standards to ensure a pleasant customer experience.<br>ROLE PROFILEMaintain a thorough knowledge of the assigned shopping malls operating assets, facilities, stores/locations, mall layout and any on-going or upcoming promotional activities. Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction and guidance of Supervisor / Manager Customer Service and in accordance with the established Customer Service guidelines. Display a high level of personal grooming and perform duties in official attire at the work place in accordance with the company’s established grooming / professional attire standards to promote Majid Al Futtaim Properties’ image. Assist the visitors / customers at the Information Desk by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person). Perform “meet and greet” duties for tour related groups, educational institutions etc., visiting the assigned Shopping Centre and assist them during Mall tour when required. Responsible for efficient handling of all routine /minor customer complaints / enquiries on a daily basis. Ensure that all customer complaints / queries are being handled with the utmost courtesy and professionalism. Handle all retail related complaints received from tenants and inform the relevant security, maintenance and other concerned Shopping malls departments immediately. Ensure that all tenant related complaints are addressed on a timely basis. Responsible for efficient handling of the merchandise and services sold at the booth, including maintaining accurate inventory levels and strictly following all related Shopping Malls Business Unit Finance procedures.<br>REQUIREMENTSBachelor's degree in Business Administration or any relevant field.1 to 3 years of work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry. Very Good English level. Excellent communication and problem solving skills.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The English Service Desk Representative is responsible for providing customer support and technical assistance to users in a English-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</p><p><strong>What You ll Be Doing</strong></p><p><strong>Core Responsibilities</strong></p><ul><li>Provide English-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</li><li>Document and track all customer interactions and resolutions accurately in the ticketing system.</li><li>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</li><li>Follow established procedures for incident management, problem management, and service request fulfillment.</li><li>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</li><li>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</li><li>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</li><li>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</li><li>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</li><li>Continuously develop and enhance technical skills and knowledge through training and self-learning.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience &amp; Qualification.</strong></p><ul><li>Fluent in English, both written and verbal communication skills.</li><li>Previous experience in a customer support or service desk role, preferably in a technical support environment.</li><li>Ability to analyze and resolve technical issues independently or through collaboration.</li><li>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</li><li>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</li><li>Strong organizational skills, attention to detail, and the ability to multitask effectively.</li><li>Flexibility to work in shifts, including weekends and holidays, as per business needs.</li></ul><p><strong>Skills, Knowledge &amp; Abilities</strong></p><ul><li>Strong problem-solving and troubleshooting skills</li><li>Adaptability.</li><li>Self-learning.</li><li>Critical thinking.</li><li>Problem-solving.</li><li>Attention to detail.</li><li>Communication and teamwork.</li></ul><p><strong>Performance Standards</strong></p><ul><li>Response Time.</li><li>First Contact Resolution.</li><li>Customer Satisfaction.</li><li>Ticket Documentation and Management.</li><li>Technical Knowledge.</li><li>Language Proficiency.</li><li>Incident Resolution Time.</li><li>Quality of Service.</li><li>Knowledge Sharing.</li><li>Professionalism and Collaboration.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To run and manage Cyber Security systems and user access control facilities (logical &amp; physical) to ensure that access is authorized according to Vodafone Egypt Security policy.</p><p>Key accountabilities and decision ownership</p><ul><li>Maintain Cyber Security systems availability &amp; ensure resolving issues escalated from first line within the agreed SLA.</li><li>Responsible for implementation of bulk user access profiles defined &amp; approved by the production system and data owners.</li><li>Responsible for implementing major approved and assigned security request for changes.</li><li>Maintain knowledge transfer and documentation of systems on hand...</li><li>Handles incidents communications within the team and with other teams when necessary.</li><li>Escalate issues to vendors and ensure that issue resolve within contact SLA.</li></ul><p>At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Core competencies, knowledge and experience</p><ul><li>Interpersonal &amp; communication skills.</li><li>Time management skills</li><li>Innovative thinking.</li><li>Team player &amp; customer focused.</li><li>Logic thinking &amp; takes responsibility.</li></ul><p>Must have technical/ professional qualifications :</p><ul><li>Bachelor s Degree in engineering or Computer Science.</li><li>Experience 4-5 Years in Technology, including 3 Year as Security Engineer.</li><li>Experience in Security Systems / services KPIs maintenance</li><li>Generic / vendor security certificate is preferred (CISSP / CIH / CCNP / F5)</li></ul><p></p></section>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!</p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>2.1 Ensure the security of guests’ belongings during check-in and check-out and assist to carry guests’ luggage to and from their rooms.</p> <p>2.2 Responsible for forwarding messages from the Front Office Department to guests and all other reports and documents to the related units.</p> <p>2.3 Deliver the best services to guests in line with the hotel’s policies and procedures.</p> <p>2.4 Perform his or her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</p> <p>2.5 Always be friendly, well-groomed, polite and respectful.</p> <p>2.6 Gather information about the facility’s occupancy for the respective day before starting the shift.</p> <p>2.7 Gather all information related to the previous shifts before starting the shift and check the entries in the logbook.</p> <p>2.8 Have knowledge of all activities that may (will) be held at the facility on the specific day.</p> <p>2.9 Help all guests with their luggage when entering and leaving the hotel.</p> <p>2.10 Show guests the way to their room and carry their luggage.</p> <p>2.11 Have detailed knowledge of all of the hotel and in-room services. Make the necessary explanations, in a polite and respectful manner, to guests while accompanying them to their rooms.</p> <p>2.12 Greet groups according to their arrival times, organise their luggage according to their room numbers and ensure that the luggage is sent to their room on time.</p> <p>2.13 Always start work on time and, when needed in times of busy check-ins and check-outs, work overtime.</p> <p>2.14 Responsible for the order of the reception desk and lobby.</p> <p>2.15 Carry out the periodic maintenance and cleaning of the luggage trolleys.</p> <p>2.16 Responsible for keeping the inside of the reception desk and the back office clean and orderly at all times.</p> <p>2.17 Responsible for safely keeping guest belongings under his or her responsibility.</p> <p>2.18 Keep track of all official documents and deliver them to the respective addressees.</p> <p>2.19 Attend the internal communication meetings and trainings of the Front Office Department and share his or her suggestions and thoughts.</p> <p>2.20 Responsible for carrying the luggage for rooms that will be changed.</p> <p>2.21 Take part in the Emergency Response Teams.</p> <p>2.22 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p> <p>2.23 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p> <p>2.24 To implement his or her responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p> <p>2.25 Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.</p> <p>2.26 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 1 year of experience in the related field.</li> <li>Foreign language: Good command of English and Arabic to communicate well.</li> <li>Courses and training: Theoretical and practical background.</li> <li>Computer literacy: Basic PC applications.</li> <li>Skills: Using personal touch in order to exceed guests’ expectations by utilizing specific tools and devices related to the job and that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know the guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.</li> </ul></p><p></p>

<p><h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location</h4> <p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.</p> <p>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <h4>About the location</h4> <p>Nile side Egyptian glamour; a sleek setting, our hotel embodies modern Cairo and its unique cosmopolitan flair. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 units, a heated swimming pool, spa and fitness center, and 11 food and beverage venues.</p> <p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile. Our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <h4>Assistant Director of Housekeeping</h4> <p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Assistant Director of Housekeeping who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p> <h4>About the role</h4> <p>The Assistant Director of Housekeeping is responsible for supporting the Director of Housekeeping in the overall management and daily operations of the Housekeeping Department. This role assists in ensuring exceptional cleanliness, guest satisfaction, team member engagement, operational efficiency, and compliance with company standards. The Assistant Director provides leadership training, coaching, and guidance to all Housekeeping team members while maintaining a safe, productive, and service-oriented environment.</p> <h4>Duties & Functions</h4> <ul> <li>Assist the Director of Housekeeping in overseeing all housekeeping operations, including guestrooms, public areas, laundry operations, and back-of-house areas.</li> <li>Ensure all guestrooms and public spaces meet brand standards for cleanliness, presentation, and guest readiness.</li> <li>Supervise Housekeeping Supervisors, Room Attendants, Housepersons, Laundry Attendants, and Public Area Attendants.</li> <li>Conduct daily inspections of guestrooms, VIP arrivals, suites, and public areas to ensure quality standards are consistently achieved.</li> <li>Support departmental opening and closing procedures and ensure operational consistency across all shifts.</li> <li>Coordinate room availability with Front Office and other departments to maximize guest satisfaction and operational efficiency.</li> <li>Monitor room status reports and reconcile discrepancies between Housekeeping and Property Management Systems (PMS).</li> </ul> <h4>Guest Experience</h4> <ul> <li>Respond promptly and professionally to guest requests, complaints, concerns, and service recovery opportunities.</li> <li>Follow up on all guest issues to ensure complete resolution and satisfaction.</li> <li>Promote a culture of exceptional guest service while ensuring compliance with company service standards and core values.</li> <li>Ensure guest privacy, security, and confidentiality are maintained at all times.</li> </ul> <h4>Team Leadership and Development</h4> <ul> <li>Assist in recruiting, onboarding, training, and developing Housekeeping team members.</li> <li>Conduct ongoing coaching, counseling, and performance evaluations.</li> <li>Lead daily pre-shift meetings and communicate departmental goals, priorities, and service expectations.</li> <li>Promote a positive work environment through employee engagement, recognition, and motivation programs.</li> <li>Ensure all associates receive required training, including Standard Operating Procedures (SOPs), safety standards, and service excellence initiatives.</li> <li>Foster teamwork and collaboration within the department and across all hotel operations.</li> </ul> <h4>Quality Assurance and Productivity</h4> <ul> <li>Conduct regular quality inspections and provide immediate feedback to team members.</li> <li>Maintain departmental productivity standards while ensuring exceptional service delivery.</li> <li>Monitor housekeeping performance metrics and implement corrective action plans when necessary.</li> <li>Ensure proper execution of preventative cleaning schedules, including deep cleaning programs, floor care, mattress rotation, and specialty cleaning projects.</li> <li>Assist in developing and maintaining departmental checklists, procedures, and quality standards.</li> </ul> <h4>Inventory and Cost Control</h4> <ul> <li>Assist with managing departmental budgets and controlling operating expenses.</li> <li>Monitor inventory levels of cleaning supplies, guest amenities, linen, uniforms, and operating equipment.</li> <li>Conduct monthly, quarterly, and annual inventory counts as required.</li> <li>Assist in purchasing and replenishment activities while maintaining approved inventory levels.</li> <li>Identify cost-saving opportunities without compromising quality standards.</li> </ul> <h4>Safety and Compliance</h4> <ul> <li>Ensure compliance with all health, safety, sanitation, and risk management policies.</li> <li>Maintain current Safety Data Sheets (SDS/MSDS) and ensure team members understand proper chemical handling procedures.</li> <li>Respond effectively to emergencies and assist in implementing emergency procedures when required.</li> <li>Ensure compliance with all company policies, labor laws, and workplace regulations.</li> <li>Maintain a safe work environment and ensure proper use of Personal Protective Equipment (PPE).</li> </ul> <h4>Maintenance Coordination</h4> <ul> <li>Identify maintenance issues during inspections and submit work orders promptly.</li> <li>Follow up with Engineering to ensure timely completion of repairs.</li> <li>Assist in coordinating preventative maintenance initiatives within guestrooms and public areas.</li> <li>Ensure guestrooms are maintained in excellent condition and out-of-order rooms are monitored appropriately.</li> </ul> <h4>Administrative Responsibilities</h4> <ul> <li>Assist in preparing weekly schedules based on occupancy forecasts and labor productivity targets.</li> <li>Review employee attendance, worked hours, and payroll submissions for accuracy.</li> <li>Prepare departmental reports and maintain accurate operational records.</li> <li>Utilize hotel systems and software programs including PMS, Microsoft Office, payroll, purchasing, and inventory management systems.</li> <li>Maintain confidentiality of employee and guest information.</li> </ul> <h4>Additional Responsibilities</h4> <ul> <li>Participate in departmental, property-wide, and corporate meetings as required.</li> <li>Support company initiatives, sustainability programs, and community involvement activities.</li> <li>Demonstrate leadership by example and serve as a role model for professionalism, integrity, and guest service.</li> <li>Perform additional duties and special projects as assigned by the Director of Housekeeping or Executive Leadership Team.</li> <li>Provide hands-on operational support whenever necessary to ensure exceptional guest experiences.</li> </ul> <h4>What You Bring</h4> <ul> <li>Requires a working knowledge of division operations, generally learned on the job.</li> <li>Ability to operate computer equipment and housekeeping systems.</li> <li>Proficiency in reading, writing, and oral English.</li> <li>More than 1 year of experience.</li> <li>Native Arabic speaker.</li> <li>Authorized citizenship.</li> </ul> <h4>What We Offer</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Complimentary dry cleaning for employee uniforms and business attire.</li> <li>Complimentary employee meals.</li> <li>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</li> <li>Dental, medical, disability, and life insurance.</li> <li>Retirement pension plan.</li> <li>Employee service awards.</li> <li>Annual employee party, social, and sports events.</li> </ul> <h4>Schedule & Hours</h4> <p>Full-time job with 5 working days a week.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><br><p><b>About the role</b></p><br><br><p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Hostess who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p><br><br><br><br><p><b>What You Bring</b></p><br><br><p>· Requires a working knowledge of division operations.</p><br><br><p>· Working knowledge is generally learned on-the-job.</p><br><br><p>· Requires ability to operate computer equipment and other [Department] systems.</p><br><br><p>· Requires reading, writing and oral proficiency in the English language.</p><br><br><p>· More than 1 year experience.</p><br><br><br><p><b>What We Offer:</b></p><br><br><p>· Competitive salary, wages, and a comprehensive benefits package</p><br><br><p>· Excellent training and development opportunities</p><br><br><p>· Complimentary employee meals</p><br><br><p>· Retirement pension plan</p><br><br><p>· Employee service awards</p><br><br><br><p><b>Schedule &amp; Hours</b></p><br><br><p>Full–time job with 44 working hours a week.</p><br><br><br><br><br><br><br> </div>

IT Application Project Lead???? Location: Cairo, Egypt???? Employment Type: Full-time???? Number of Positions: 1???? Job Type: External Lead IT Projects That Power Egypt’s High-Speed Railway Be part of a landmark project that is transforming transportation in Egypt. DB-El Sewedy Rail Operation Egypt (DBEE) is looking for an IT Application Project Lead to join its team in Cairo and take a key role in delivering IT applications and solutions across Egypt’s high-speed railway organization. This is an exciting opportunity for an IT project professional who enjoys ownership, stakeholder management, technology delivery, and working in a fast-paced infrastructure environment. You will play a central role in taking applications from planning and testing through to successful go-live, while working closely with business teams, IT specialists, vendors, and project stakeholders. The Role Reporting to the Manager IT Projects and Applications, you will take ownership of IT project delivery from planning through implementation and go-live. You will ensure that projects are delivered on time, within scope, and with the required quality, while keeping stakeholders aligned and ensuring that systems are stable, documented, tested, and ready for successful adoption. As the organization grows, the experience and relationships you build through project delivery will provide an excellent foundation for developing your expertise in enterprise application management and long-term IT ownership. Your Responsibilities Plan and manage IT projects end-to-end, including scope definition, scheduling, risk identification, delivery planning, and stakeholder coordination. Work closely with business stakeholders to understand requirements and translate them into clear delivery plans, defined acceptance criteria, and traceable project outcomes. Support structured change and release management, ensuring system changes are properly planned, controlled, and introduced with minimal business disruption. Coordinate release and go-live activities, including deployment planning, cutover preparation, implementation coordination, and post-release follow-up. Support functional testing and User Acceptance Testing (UAT) by coordinating test execution, tracking defects, and ensuring users are prepared for go-live. Maintain the integrity of development, test, and production environments, proactively identifying risks related to system configuration and data quality. Work closely with internal IT teams, business stakeholders, and external vendors to keep projects on track and address delays or quality concerns at an early stage. Maintain accurate and structured project documentation, including project plans, risk and issue logs, decision records, action trackers, and status reports throughout the delivery lifecycle. What You Bring Educational background in IT, Computer Science, or a related field is welcome; demonstrated ability to successfully manage and deliver IT projects is equally important.3–5 years of experience in IT project delivery, project coordination, or change and release management. Ability to independently manage project plans, risks, actions, and stakeholder communications. Familiarity with ITIL change management principles and structured release processes. Experience working with enterprise applications and coordinating deliveries involving multiple vendors and internal teams. Strong organizational and documentation skills, with a structured and methodical approach to project delivery. Excellent communication skills and the ability to keep diverse stakeholders aligned throughout the project lifecycle. PMP, PRINCE2, or ITIL 4 Foundation certifications are an advantage. Arabic is required, with strong professional English communication skills. Comfortable working on-site and during occasional off-hours cutovers when required. Why Join DBEE? Be part of Egypt’s first high-speed rail project. Gain hands-on experience in a high-profile, large-scale infrastructure environment. Work across IT, business, applications, vendors, and project teams, giving you broad exposure to enterprise technology delivery. Take real ownership of projects from planning through go-live. Develop your expertise in enterprise applications, ITIL processes, change management, and project delivery. Build experience within an organization combining international railway expertise with local excellence. Create a strong foundation for future opportunities in IT Project Management and Application Management. Ready to Make an Impact? If you are an organized and proactive IT professional who enjoys turning requirements into successful technology deliveries, this could be your opportunity to contribute to a project that will shape the future of mobility in Egypt. Join DBEE and help bring the future of high-speed rail to life. DB-El Sewedy Rail Operation Egypt is committed to providing equal employment opportunities and welcomes applications from all qualified candidates. We value diversity, inclusion, and a respectful, collaborative, and high-performing work environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Software Engineer — Fintech (Banking &amp; Security Background) Company: A leading Gulf-based retail &amp; fintech company About the Company: We are a leading Gulf-based retail and fintech company building consumer digital wallet products and merchant e-commerce tools.<br> Our platform includes a live, Arabic-first consumer mobile app and a multi-tenant SaaS dashboard serving merchants, operated with a proactive regulatory and compliance posture.<br> Our customers trust us with real financial value — correctness and security are not optional.<br> The Role You'll be one of the first engineering hires, working directly with the technical co-founder across the full stack: backend services, the consumer mobile app, and the merchant dashboard.<br> You'll ship features end-to-end — from API design through deployment — on a product where every balance must be exact and every endpoint must be secure.<br> We're specifically looking for someone with a banking or financial institution background and a strong security mindset.<br> You understand why a ledger must balance, why operations must be idempotent, and why every endpoint, upload, and login flow must be treated as a potential attack surface.<br> What You'll Do • Build and maintain backend services (NestJS, TypeScript, PostgreSQL/Prisma, Redis, BullMQ) • Contribute to the consumer mobile app (React Native / Expo) and the merchant dashboard (Next.<br>js) • Build and harden integrations: third-party e-commerce platform APIs (OAuth, webhooks), SMS/OTP providers, live market price feeds, and payment providers • Own transactional integrity for wallet operations: balances, audit trails, reconciliation • Apply security best practices across the stack: authentication and OTP flows, rate limiting, input validation, secure file handling, and protection of customer data • Participate in security reviews and hardening of existing services • Contribute to compliance-driven feature work (payments licensing, tax-authority integration, AML requirements) • Deploy and operate services in production (Linux, PM2, nginx, PostgreSQL migrations discipline Requirements • 2–4 years of software engineering experience, including experience at a bank, payments company, or financial institution (core banking, digital channels, payments, or similar) • Strong TypeScript/Node.<br>js; production experience with NestJS or a comparable framework • Solid security fundamentals: OWASP awareness, secure authentication and session handling, secrets management, and safe handling of user data and uploads • Solid relational database skills (PostgreSQL preferred) and disciplined handling of production migrations • Understanding of financial-grade engineering: idempotency, atomic transactions, reconciliation, and audit logging • React Native / Expo experience, including store submission and review cycles • Experience designing and consuming REST APIs and third-party integrations (OAuth flows, webhooks, token rotation) • Fluent Arabic and English Additional Requirements • Hands-on security experience: penetration testing exposure, security audits, or hardening work at a financial institution • Redis and background job queues (BullMQ or similar) • Familiarity with the Gulf fintech ecosystem: regulatory frameworks, local payment networks, open banking • Experience integrating with regional e-commerce platforms • DevOps fundamentals: nginx, PM2, CI/CD, server administrationf</span> </div>

<p>Are you a detail-oriented engineer who thrives on breaking things not to cause chaos, but to build bulletproof software? We are looking for a Senior Software Engineer - Testing to join our quality engineering team in Cairo. In this role, you will be the guardian of our product s reliability, designing and executing robust test strategies across our core platforms. You will work closely with developers, product managers, and DevOps to ensure every release meets the highest standards of performance, security, and user experience. If you love automating complex scenarios, influencing code quality early, and mentoring others to think test-first, this is your opportunity to make a significant impact.</p><ul><li>Develop and maintain comprehensive test plans, test cases, and test scripts for both manual and automated testing.</li><li>Design and implement scalable automated test frameworks (e.g., Selenium, Playwright, Cypress, or similar) for web and API testing.</li><li>Perform functional, regression, integration, performance, and load testing on complex software systems.</li><li>Collaborate with software engineers to review code, identify potential defects, and improve testability of new features.</li><li>Drive a shift-left testing culture: participate in requirement analysis and design reviews to catch issues early.</li><li>Set up and manage CI/CD pipelines for automated test execution, ensuring fast and reliable feedback loops.</li><li>Investigate and report defects with clear reproduction steps, logs, and impact analysis. Track issues to closure.</li><li>Define quality metrics (defect density, test coverage, pass rates) and provide regular reports to stakeholders.</li><li>Mentor junior test engineers, conduct code reviews on test code, and promote best practices in test automation.</li><li>Stay up-to-date with industry trends in testing tools, methodologies, and quality assurance standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of professional experience in software testing, with at least 2 years in a senior or lead testing role.</li><li>Strong proficiency in at least one programming language (Java, Python, JavaScript, or C#) for writing test automation.</li><li>Hands-on experience with test automation frameworks (e.g., Selenium, Appium, TestNG, JUnit, or Pytest).</li><li>Solid understanding of testing types: unit (with dev teams), integration, end-to-end, smoke, and performance testing.</li><li>Experience with API testing tools (Postman, REST Assured, or similar).</li><li>Proficiency with version control (Git) and CI/CD tools (Jenkins, GitLab CI, GitHub Actions, or Azure DevOps).</li><li>Excellent analytical and problem-solving skills, with a meticulous eye for detail.</li><li>Strong communication skills in English (written and verbal) for cross-team collaboration.</li><li>Bachelor s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).</li><li>Experience with performance testing tools like JMeter or k6.</li><li>Familiarity with containerization (Docker) and orchestration (Kubernetes) for test environments.</li><li>ISTQB Advanced Level certification or similar QA certifications.</li><li>Experience testing mobile applications (iOS/Android) or cloud-based services (AWS, GCP, Azure).</li><li>Previous experience in agile/scrum environments with a focus on continuous improvement.</li></ul>

At PwC Middle East, We're Building The Teams That Will Shape The Next Generation Of AI-powered Solutions Across The Region, And We're Looking For Exceptional Talent To Join Us. We're Hiring For a Range Of Exciting Opportunities, Including<br><br> AI Engineers (Backend, Frontend, Software Quality Assurance) AI and Robotics Engineers Visual & Collaborative Experience Design AI Workforce Transformation Cloud Infrastructure Architect <br><br>Whether you're passionate about developing cutting-edge AI applications, driving innovation, designing exceptional user experiences, or helping organisations prepare for an AI-enabled future, we'd love to hear from you.<br><br>Important Note<br><br>This requisition is being used solely for talent pipelining, market engagement and interview purposes. The title, level and description presented on Success Factors may not reflect the specific role ultimately discussed with you. Candidates who progress through the process may be considered for a range of current and upcoming opportunities across the CTAIO organisation, based on their experience, skills and business needs